HP EliteBook 850 User Manual

User Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Centrino are trademarks of Intel Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2013

Document Part Number: 734762-001

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

This computer may require upgraded and/ or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. See

http://windows.microsoft.com/en-us/ windows7/get-know-windows-7 for details.

To obtain the latest information in this guide, contact support. For U.S. support, go to

http://www.hp.com/go/contactHP. For

worldwide support, go to

http://welcome.hp.com/country/us/en/ wwcontact_us.html.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Welcome .......................................................................................................................................................... 1

Finding information ............................................................................................................................... 2

2 Getting to know your computer ..................................................................................................................... 4

Top ....................................................................................................................................................... 4

TouchPad ............................................................................................................................ 4

Lights ................................................................................................................................... 5

Buttons and fingerprint reader (select models only) ............................................................ 6

Keys ..................................................................................................................................... 7

Front ..................................................................................................................................................... 8

Right ..................................................................................................................................................... 9

Left ..................................................................................................................................................... 10

Display ................................................................................................................................................ 11

Bottom ................................................................................................................................................ 12

3 Connecting to a network .............................................................................................................................. 15

Connecting to a wireless network ....................................................................................................... 15

Using the wireless controls ................................................................................................ 15

Turning wireless devices on or off ..................................................................... 15

Using HP Connection Manager (select models only) ........................................ 16

Using the wireless button .................................................................................. 16

Using operating system controls ....................................................................... 16

Using a WLAN ................................................................................................................... 16

Using an Internet service provider .................................................................... 17

Setting up a WLAN ............................................................................................ 17

Configuring a wireless router ............................................................................ 17

Protecting your WLAN ....................................................................................... 18

Connecting to a WLAN ...................................................................................... 18

Using HP Mobile Broadband (select models only) ............................................................ 19

Inserting and removing a SIM ........................................................................... 19

Using GPS (select models only) ........................................................................................ 20

Using Bluetooth wireless devices ...................................................................................... 20

Connecting to a wired network ........................................................................................................... 21

Connecting to a local area network (LAN) ......................................................................... 21

4 Navigating using the keyboard, touch gestures and pointing devices ................................................... 22

Using pointing devices ....................................................................................................................... 22

Setting pointing device preferences ................................................................................... 22

Using the pointing stick (select models only) ..................................................................... 22

Using the TouchPad .......................................................................................................... 22

Turning the TouchPad off and on ...................................................................... 23

Using TouchPad Gestures ................................................................................ 23

One-finger slide ................................................................................ 24

Tapping ............................................................................................. 24

Scrolling ............................................................................................ 25

Pinching/zooming ............................................................................. 25

Rotating (select models only) ........................................................... 26

2-Finger click (select models only) ................................................... 26

Flicking (select models only) ............................................................ 27

Using the keyboard ............................................................................................................................ 27

Identifying the hot keys ...................................................................................................... 27

Using keypads ................................................................................................................... 29

Using the embedded numeric keypad ............................................................... 29

Turning the embedded numeric keypad on and off .......................... 30

Switching key functions on the embedded numeric keypad ............. 30

Using an optional external numeric keypad ...................................................... 30

5 Multimedia ..................................................................................................................................................... 31

Using the media activity controls ........................................................................................................ 31

Audio .................................................................................................................................................. 31

Connecting speakers ......................................................................................................... 31

Adjusting the volume ......................................................................................................... 31

Connecting headphones .................................................................................................... 32

Connecting a microphone .................................................................................................. 32

Checking audio functions on the computer ........................................................................ 32

Webcam (select models only) ............................................................................................................ 32

Video .................................................................................................................................................. 33

VGA ................................................................................................................................... 33

DisplayPort ........................................................................................................................ 33

Intel Wireless Display (select models only) ....................................................................... 34

6 Power management ...................................................................................................................................... 35

Shutting down the computer ............................................................................................................... 35

Refreshing your software content with Intel Smart Connect Technology (select models only) .......... 35

Setting power options ......................................................................................................................... 36

Using power-saving states ................................................................................................. 36

Intel Rapid Start Technology ............................................................................. 36

Initiating and exiting Sleep ................................................................................ 36

Initiating and exiting Hibernation ....................................................................... 37

Using the power meter and power settings ....................................................... 37

Setting password protection on wakeup ........................................................... 37

Using battery power ........................................................................................................... 37

Finding additional battery information ............................................................... 38

Using Battery Check ......................................................................................... 38

Displaying the remaining battery charge ........................................................... 38

Maximizing battery discharge time .................................................................... 38

Managing low battery levels .............................................................................. 39

Identifying low battery levels ............................................................. 39

Resolving a low battery level ............................................................ 39

Inserting or removing the battery ...................................................................... 39

Inserting a battery ............................................................................. 39

Removing a battery .......................................................................... 40

Conserving battery power ................................................................................. 41

Storing a user-replaceable battery .................................................................... 41

Disposing of a user-replaceable battery (select models only) ........................... 42

Replacing a user-replaceable battery (select models only) .............................. 42

Using external AC power ................................................................................................... 42

Testing an AC adapter ...................................................................................... 42

Hybrid Graphics (select models only) ................................................................................ 43

Using Hybrid Graphics (select models only) ..................................................... 43

7 External cards and devices .......................................................................................................................... 44

Using memory card readers ............................................................................................................... 44

Inserting a memory card .................................................................................................... 44

Removing a memory card .................................................................................................. 44

Using smart cards (select models only) ............................................................................................. 45

Inserting a smart card ........................................................................................................ 45

Removing a smart card ...................................................................................................... 46

Using a USB device ........................................................................................................................... 46

Connecting a USB device .................................................................................................. 47

Removing a USB device .................................................................................................... 47

Using optional external devices .......................................................................................................... 47

Using optional external drives ............................................................................................ 48

8 Drives ............................................................................................................................................................. 49

Handling drives ................................................................................................................................... 49

vii

Using hard drives ............................................................................................................................... 49

Removing or replacing the service door ............................................................................ 50

Removing the service door ............................................................................... 50

Replacing the service door ................................................................................ 50

Replacing or upgrading the hard drive ............................................................................... 51

Removing the hard drive ................................................................................... 51

Installing a hard drive ........................................................................................ 52

Improving hard drive performance ..................................................................................... 53

Using Disk Defragmenter .................................................................................. 53

Using Disk Cleanup ........................................................................................... 53

Using HP 3D DriveGuard ................................................................................................... 53

Identifying HP 3D DriveGuard status ................................................................ 54

Managing power with a parked hard drive ........................................................ 54

Using HP 3D DriveGuard software ................................................................... 54

9 Security .......................................................................................................................................................... 56

Protecting the computer ..................................................................................................................... 56

Using passwords ................................................................................................................................ 56

Setting passwords in Windows .......................................................................................... 57

Setting passwords in Computer Setup .............................................................................. 58

Managing a BIOS administrator password ........................................................................ 58

Entering a BIOS administrator password .......................................................... 59

Managing a Computer Setup DriveLock password ........................................................... 59

Setting a DriveLock password ........................................................................... 60

Entering a DriveLock password ........................................................................ 61

Changing a DriveLock password ...................................................................... 61

Removing DriveLock protection ........................................................................ 61

Using Computer Setup Automatic DriveLock .................................................................... 62

Entering an Automatic DriveLock password ..................................................... 62

Removing Automatic DriveLock protection ....................................................... 62

Using antivirus software ..................................................................................................................... 63

Using firewall software ....................................................................................................................... 63

Installing critical security updates ....................................................................................................... 63

Using HP Client Security (select models only) ................................................................................... 64

Installing an optional security cable .................................................................................................... 64

Using the fingerprint reader (select models only) ............................................................................... 65

Locating the fingerprint reader ........................................................................................... 65

10 Maintenance ................................................................................................................................................ 66

Adding or replacing memory modules ................................................................................................ 66

Cleaning your computer ..................................................................................................................... 68

viii

Cleaning procedures .......................................................................................................... 69

Cleaning the display (All-in-Ones or Notebooks) .............................................. 69

Cleaning the sides or cover ............................................................................... 69

Cleaning the TouchPad, keyboard, or mouse ................................................... 69

Updating programs and drivers .......................................................................................................... 69

Using SoftPaq Download Manager .................................................................................................... 70

11 Backup and recovery .................................................................................................................................. 71

Creating recovery media and backups ............................................................................................... 71

Guidelines .......................................................................................................................... 71

Creating recovery media with HP Recovery Disc Creator ................................................. 71

Creating recovery media ................................................................................... 72

Backing up your information .............................................................................................. 72

Performing a system recovery ............................................................................................................ 73

Using the Windows recovery tools ..................................................................................... 73

Using f11 recovery tools (select models only) ................................................................... 74

Using Windows 7 operating system media ........................................................................ 74

12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) .................................... 76

Using Computer Setup ....................................................................................................................... 76

Starting Computer Setup ................................................................................................... 76

Navigating and selecting in Computer Setup ..................................................................... 76

Restoring factory settings in Computer Setup ................................................................... 77

Updating the BIOS ............................................................................................................. 78

Determining the BIOS version ........................................................................... 78

Downloading a BIOS update ............................................................................. 78

Using MultiBoot .................................................................................................................................. 79

About the boot device order ............................................................................................... 79

Choosing MultiBoot preferences ........................................................................................ 79

Setting a new boot order in Computer Setup .................................................... 80

Dynamically choosing a boot device using the f9 prompt ................................. 80

Setting a MultiBoot Express prompt .................................................................. 80

Entering MultiBoot Express preferences ........................................................... 81

Using HP PC Hardware Diagnostics (UEFI) (select models only) ..................................................... 81

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 81

13 Support ........................................................................................................................................................ 83

Contacting support ............................................................................................................................. 83

Labels ................................................................................................................................................. 84

14 Specifications .............................................................................................................................................. 86

Input power ......................................................................................................................................... 86

Operating environment ....................................................................................................................... 86

Appendix A Traveling with or shipping your computer ............................................................................... 87

Appendix B Troubleshooting .......................................................................................................................... 88

Troubleshooting resources ................................................................................................................. 88

Resolving issues ................................................................................................................................ 88

The computer is unable to start up .................................................................................... 88

The computer screen is blank ............................................................................................ 89

Software is functioning abnormally .................................................................................... 89

The computer is on but not responding ............................................................................. 89

The computer is unusually warm ....................................................................................... 89

An external device is not working ...................................................................................... 90

The wireless network connection is not working ................................................................ 90

A disc does not play ........................................................................................................... 90

A movie is not visible on an external display ..................................................................... 91

The process of burning a disc does not begin, or it stops before completion .................... 91

Appendix C Electrostatic discharge .............................................................................................................. 92

Index ................................................................................................................................................................... 93

1Welcome

After you set up and register the computer, it is important to take the following steps:

Connect to the Internet—Set up your wired or wireless network so that you can connect to the

●

Internet. For more information, see

Update your antivirus software—Protect your computer from damage caused by viruses. The

●

software is preinstalled on the computer. For more information, see

on page 63.

Connecting to a network on page 15.

Using antivirus software

● Get to know your computer—Learn about your computer features. Refer to

your computer on page 4 and Navigating using the keyboard, touch gestures and pointing devices on page 22 for additional information.

Find installed software—Access a list of the software preinstalled on the computer:

●

Select Start > All Programs. For details about using the software included with the computer, see the software manufacturer's instructions, which may be provided with the software or on the manufacturer's website.

● Back up your hard drive by creating recovery discs or a recovery flash drive. See

recovery on page 71.

Getting to know

Backup and

Finding information

The computer comes with several resources to help you perform various tasks.

Resources For information about

Setup Instructions poster

Help and Support

To access Help and Support, select Start > Help and Support.

To obtain the latest information in this guide, contact support. For U.S. support, go to

contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

Regulatory, Safety, and Environmental Notices

To access the user guides, select Start > Help and Support > User guides.

Safety & Comfort Guide

To access the user guides, select Start > Help and Support > User guides.

– or –

Go to

http://www.hp.com/ergo.

Worldwide Telephone Numbers booklet

This booklet is provided with your computer.

http://www.hp.com/go/

How to set up the computer

●

Help to identify computer components

●

● Operating system information

Software, driver, and BIOS updates

●

Troubleshooting tools

●

● How to access support

Regulatory and safety information

●

Battery disposal information

●

Proper workstation setup, posture, health, and work habits

●

Electrical and mechanical safety information

●

HP support telephone numbers

HP website

To obtain the latest information in this guide, contact support. For U.S. support, go to

contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

http://www.hp.com/go/

Support information

●

Ordering parts and finding additional help

●

Accessories available for the device

●

2 Chapter 1 Welcome

Resources For information about

Limited Warranty*

To access this guide, select Start > Help and

Support > User guides > View Warranty Information.

– or –

Go to

http://www.hp.com/go/orderdocuments.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

●

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to

contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

http://www.hp.com/go/orderdocuments or write to:

Warranty information

http://www.hp.com/go/

Finding information 3

2 Getting to know your computer

Top

TouchPad

Component Description

(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the

(2) Left pointing stick button Functions like the left button on an external mouse.

(3) TouchPad zone Moves the pointer and selects or activates items on the

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right pointing stick button Functions like the right button on an external mouse.

(6) Right TouchPad button Functions like the right button on an external mouse.

screen.

4 Chapter 2 Getting to know your computer

Lights

Component Description

(1)

(2) Caps lock light On: Caps lock is on.

(3) Microphone mute light

(4) Num lock light On: Num lock is on.

(5)

(6)

Power light

Wireless light

Mute light

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off.

●

Amber: Microphone sound is off.

●

Off: Microphone sound is on.

●

White: An integrated wireless device, such as a

●

wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

● Amber: All wireless devices are off.

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

Top 5

Buttons and fingerprint reader (select models only)

Component Description

(1)

(2) Speakers (2) Produce sound.

(3)

(4)

Power button

Wireless button Turns the wireless feature on or off but does not establish a

Volume mute button Mutes and restores speaker sound.

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button briefly to

●

initiate Sleep.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings: Select Start > Control Panel > System and Security > Power Options.

wireless connection.

(5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password

6 Chapter 2 Getting to know your computer

logon.

Keys

Component Description

(1) esc key Displays system information when pressed in combination

(2) fn key Executes frequently used system functions when pressed in

(3)

(4) Function keys Execute frequently used system functions when pressed in

(5) Embedded numeric keypad When the keypad is turned on, it can be used like an

(6) num lk key Turns the embedded numeric keypad on and off when

Windows button Displays the Windows Start menu.

with the fn key.

combination with a function key, the num lk key, or the esc key.

combination with the fn key.

external numeric keypad.

Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

pressed in combination with the fn key.

Top 7

Front

Component Description

(1)

(2)

(3)

(4)

Wireless light

Power light

AC adapter/Battery light

Hard drive light

White: An integrated wireless device, such as a

●

wireless local area network (WLAN) device and/ or a Bluetooth® device, is on.

● Amber: All wireless devices are off.

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off.

●

White: The computer is connected to external

●

power and the battery is charged from 90 to 99 percent.

● Amber: The computer is connected to external

power and the battery is charged from 0 to 90 percent.

● Blinking amber: A battery that is the only

available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: The battery is fully charged.

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily

●

parked the hard drive.

8 Chapter 2 Getting to know your computer

Right

Component Description

(1)

(2)

(3) Memory card reader Reads data from and writes data to memory cards such as

(4)

Audio-out (headphone) jack/Audio-in (microphone) jack

DisplayPort Connects an optional digital display device, such as a high-

USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced

Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access the user guides, select Start > Help and Support > User

Guides.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

performance monitor or projector.

Secure Digital (SD).

USB power performance.

NOTE: For details about different types of USB ports, see

Using a USB device on page 46.

(5)

(6) Docking connector Connects an optional docking device.

(7)

RJ-45 (network) jack Connects a network cable.

Power connector Connects an AC adapter.

Right 9

Left

Component Description

(1)

(2) Vent Enables airflow to cool internal components.

(3)

(4)

(5)

(6) Smart card reader (select models only) Supports optional smart cards.

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

External VGA monitor port Connects an external VGA monitor or projector.

USB 3.0 charging port Connects optional USB 3.0 devices and provides enhanced

USB power performance. The USB charging port can also charge select models of cell phones and MP3 players, even when the computer is off.

NOTE: For details about different types of USB ports, see

Using a USB device on page 46.

USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced

USB power performance.

NOTE: For details about different types of USB ports, see

Using a USB device on page 46.

10 Chapter 2 Getting to know your computer

Display

Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless

(3) Internal microphones (2) Record sound.

(4) Webcam light (select models only) On: The webcam is in use.

(5) Webcam (select models only) Records video and captures still photographs.

(6) Internal display switch Turns off the display or initiates Sleep if the display is closed

*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and

Environmental Notices that applies to your country or region. To access the user guides, select Start > Help and Support > User Guides.

local area networks (WLAN).

wide area networks (WWAN).

For information on using the webcam, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

while the power is on.

NOTE: The display switch is not visible on the outside of the

computer.

Display 11

Bottom

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Accessory battery connector Connects an optional accessory battery.

(2) Service door Provides access to the hard drive bay, the wireless

(3)

(4)

Service door release latch Releases the service door on the computer.

Service door release lock Locks service door.

LAN (WLAN) module slot, the WWAN module slot, and the memory module slots.

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

12 Chapter 2 Getting to know your computer

Component Description

(5) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(6)

SIM slot (select models only) Supports a wireless subscriber identity module (SIM).

The SIM slot is located inside the battery bay.

Component Description

(1) Service door Provides access to the hard drive bay, the

wireless LAN (WLAN) module slot, the WWAN module slot, and the memory module slots.

CAUTION: To prevent an unresponsive

system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

Bottom 13

Component Description

(2)

(3)

(4) Vents (3) Enable airflow to cool internal components.

(5)

Service door release latch Releases the service door on the computer.

Service door release lock Locks the service door.

NOTE: The computer fan starts up

automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

SIM slot (select models only) Supports a wireless subscriber identity module

(SIM). The SIM slot is located inside the battery bay.

14 Chapter 2 Getting to know your computer

3 Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

Wireless local area network (WLAN) device—Connects the computer to wireless local area

●

networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.

HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN)

●

device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-

●

enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.

For more information about wireless technology, see the information and website links provided in Help and Support. To access Help and Support, select Start > Help and Support.

Using the wireless controls

You can control the wireless devices in your computer using these features:

● Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless

button)

Operating system controls

●

Turning wireless devices on or off

You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices.

NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the

keyboard. The term wireless button is used throughout this guide to refer to all types of wireless controls.

To turn off wireless devices using HP Connection Manager:

Right-click the HP Connection Manager icon in the notification area, at the far right of the

▲

taskbar, and then click the power button next to the desired device.

– or –

Connecting to a wireless network 15

Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then click the power button next to the desired device.

Using HP Connection Manager (select models only)

HP Connection Manager provides a central location for managing your wireless devices, an interface for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving SMS (text) messages. HP Connection Manager allows you to manage the following devices:

Wireless local area network (WLAN)/Wi-Fi

●

Wireless wide area network (WWAN)/HP Mobile Broadband

●

Bluetooth

●

HP Connection Manager provides information and notifications on connection status, power status, SIM details, and SMS messages. Status information and notifications are provided in the notification area, at the far right of the taskbar.

To open HP Connection Manager:

Click the HP Connection Manager icon in the taskbar.

▲

– or –

Select Start > All Programs > Productivity and Tools > HP Connection Manager.

For more information, see the HP Connection Manager software Help.

Using the wireless button

The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all wireless devices are off.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

To use operating system controls:

Select Start > Control Panel > Network and Internet > Network and Sharing Center.

▲

For more information, access Help and Support by selecting Start > Help and Support.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

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NOTE: The terms wireless router and wireless access point are often used interchangeably.

● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points

that can accommodate a large number of computers and accessories and can separate critical network functions.

A home or small office WLAN typically uses a wireless router, which allows several wireless and

●

wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).

Using an Internet service provider

When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.

NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this

information and store it in a safe place.

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from

●

an Internet service provider

A wireless router (2) (purchased separately)

●

A wireless computer (3)

●

NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type

of modem you have.

The illustration below shows an example of a wireless network installation that is connected to the Internet.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.

Configuring a wireless router

For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.

Connecting to a wireless network 17

NOTE: It is recommended that you initially connect your new wireless computer to the router by

using the network cable provided with the router. When the computer successfully connects to the Internet, disconnect the cable, and access the Internet through your wireless network.

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to e-mail that is not confidential and basic Internet surfing.

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. Take the following precautions to protect your WLAN:

Use a firewall.

●

A firewall checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.

Use wireless encryption.

●

Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, access Help and Support by selecting Start > Help and

Support.

Connecting to a WLAN

To connect to the WLAN, follow these steps:

1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless

light is off, press the wireless button.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

2. Click the network status icon in the notification area, at the far right of the taskbar.

3. Select a WLAN to connect to.

4. Click Connect.

If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click OK to complete the connection.

NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.

NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing

Center. and then click Set up a new connection or network. A list of options is displayed,

allowing you to manually search for and connect to a network or to create a new network connection.

5. Follow the on-screen instructions to complete the connection.

After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN

implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

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Using HP Mobile Broadband (select models only)

HP Mobile Broadband enables your computer to use WWANs to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a cellular phone network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage.

When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.

HP supports the following technologies:

HSPA (High Speed Packet Access), which provides access to networks based on the Global

●

System for Mobile Communications (GSM) telecommunications standard.

EV-DO (Evolution Data Optimized), which provides access to networks based on the code

●

division multiple access (CDMA) telecommunications standard.

You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label inside the battery bay of your computer.

Some mobile network operators require the use of a SIM. A SIM contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.

For information about inserting and removing the SIM, see the

on page 19 section in this chapter.

For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. For additional information, go to the HP website at regions/countries only).

Inserting and removing a SIM

CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.

To insert a SIM, follow these steps:

1. Shut down the computer.

2. Close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the battery bay toward you.

6. Remove the service door (see

7. Remove the battery (see

Inserting and removing a SIM

http://www.hp.com/go/mobilebroadband (select

Removing the service door on page 50).

Removing a battery on page 40).

Connecting to a wireless network 19

8. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.

NOTE: See the image on the battery bay to determine which way the SIM card should be

inserted into your computer.

9. Replace the battery.

NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.

10. Reconnect external power.

11. Reconnect external devices.

12. Turn on the computer.

To remove a SIM, press in on the SIM, and then remove it from the slot.

Using GPS (select models only)

Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems.

For more information, see the HP GPS and Location software Help.

Using Bluetooth wireless devices

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:

Computers (desktop, notebook, PDA)

●

● Phones (cellular, cordless, smart phone)

● Imaging devices (printer, camera)

Audio devices (headset, speakers)

●

Mouse

●

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