HP EliteBook 8460w Mobile Workstation, EliteBook 8460p Notebook PC, ProBook 6460b Notebook PC User Guide

HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC

Maintenance and Service Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Seventh Edition: March 2012

First Edition: March 2011

Document Part Number: 644152-007

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification .............................................................................................................. 10

Display ................................................................................................................................................ 10

Top ..................................................................................................................................................... 13

TouchPad .......................................................................................................................... 13

Lights ................................................................................................................................. 14

Buttons and fingerprint reader ........................................................................................... 16

Keys ................................................................................................................................... 18

Front ................................................................................................................................................... 20

Left ..................................................................................................................................................... 21

Rear .................................................................................................................................................... 22

Right ................................................................................................................................................... 23

Bottom ................................................................................................................................................ 25

3 Illustrated parts catalog ............................................................................................................................... 27

Service tag ......................................................................................................................................... 27

Computer major components ............................................................................................................. 28

Display components ........................................................................................................................... 36

Cable Kit ............................................................................................................................................. 39

Plastics Kit .......................................................................................................................................... 40

Mass storage devices ......................................................................................................................... 41

Miscellaneous parts ............................................................................................................................ 42

Sequential part number listing ............................................................................................................ 43

4 Removal and replacement procedures ....................................................................................................... 56

Preliminary replacement requirements ............................................................................................... 56

Tools required .................................................................................................................... 56

Service considerations ....................................................................................................... 56

Plastic parts ....................................................................................................... 56

Cables and connectors ..................................................................................... 57

Drive handling ................................................................................................... 57

Grounding guidelines ......................................................................................................... 58

Electrostatic discharge damage ........................................................................ 58

Packaging and transporting guidelines ............................................. 59

Workstation guidelines ..................................................................... 59

Equipment guidelines ....................................................................... 60

Component replacement procedures ................................................................................................. 61

Service tag ......................................................................................................................... 61

Computer feet .................................................................................................................... 62

Battery ............................................................................................................................... 63

SIM .................................................................................................................................... 64

Display assembly components (panel, bezel, webcam, microphone) ............................... 65

Bottom door ....................................................................................................................... 70

Smart card reader .............................................................................................................. 71

Optical drive ....................................................................................................................... 72

Upgrade bay ...................................................................................................................... 74

Hard drive .......................................................................................................................... 76

RTC battery ....................................................................................................................... 78

Memory modules ............................................................................................................... 79

WWAN module .................................................................................................................. 81

WLAN module .................................................................................................................... 83

Bluetooth module ............................................................................................................... 88

Modem module .................................................................................................................. 89

Fan ..................................................................................................................................... 90

Heat sink ............................................................................................................................ 91

Processor ........................................................................................................................... 94

Keyboard ........................................................................................................................... 96

Bottom cover ...................................................................................................................... 98

Fingerprint reader board .................................................................................................. 102

Lid switch ......................................................................................................................... 104

Speaker assembly ........................................................................................................... 106

RJ-11 connector cable ..................................................................................................... 108

Display assembly components (cable, antennas, hinges, enclosure) ............................. 110

System board ................................................................................................................... 116

USB 3.0 board ................................................................................................................. 120

ExpressCard assembly .................................................................................................... 121

5 Computer Setup (BIOS) and System Diagnostics ................................................................................... 123

Using Computer Setup ..................................................................................................................... 123

Starting Computer Setup ................................................................................................. 123

Navigating and selecting in Computer Setup ................................................................... 123

Restoring factory settings in Computer Setup ................................................................. 124

Updating the BIOS ........................................................................................................... 125

Determining the BIOS version ......................................................................... 125

Downloading a BIOS update ........................................................................... 125

Using System Diagnostics ................................................................................................................ 126

6 Specifications .............................................................................................................................................. 127

Computer specifications ................................................................................................................... 127

35.6-cm (14.0-in), HD display specifications .................................................................................... 128

35.6-cm (14.0-in), HD+ display specifications .................................................................................. 129

Hard drive specifications .................................................................................................................. 130

DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ................................................. 131

Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive ................................................................ 132

Blu-ray BD-R/RE + DVDSM DL Drive .............................................................................................. 133

DVD-ROM Drive specifications ........................................................................................................ 134

Specification information in Device Manager ................................................................................... 135

7 Backup and recovery .................................................................................................................................. 136

Windows 7 ........................................................................................................................................ 136

Backing up your information ............................................................................................ 136

Performing a system recovery ......................................................................................... 137

Using the Windows recovery tools .................................................................. 138

Using f11 recovery tools .................................................................................. 138

Using a Windows 7 operating system DVD (purchased separately) ............... 139

Windows Vista .................................................................................................................................. 140

Backing up your information ............................................................................................ 140

Performing a recovery ..................................................................................................... 141

Using the Windows recovery tools .................................................................. 141

Using f11 recovery tools .................................................................................. 142

Using a Windows Vista operating system DVD (purchased separately) ......... 142

8 Power cord set requirements .................................................................................................................... 144

Requirements for all countries and regions ...................................................................................... 144

Requirements for specific countries and regions ............................................................................. 145

9 Recycling ..................................................................................................................................................... 146

Battery .............................................................................................................................................. 146

Display .............................................................................................................................................. 146

Index ................................................................................................................................................................. 152

vii

viii

1 Product description

Category Description HP ProBook

6460b Notebook PC

Product Name HP ProBook 6460p Notebook PC √

HP EliteBook 8460p Notebook PC √

HP EliteBook 8460w Mobile

Workstation

Processors Intel® Core™ i7 processor, Quad Core

2860M, 2.50-GHz (Turbo up to 3.60)

processor 8-MB L3 cache, 8 threads

2820M, 2.30-GHz (Turbo up to 3.40)

processor 8-MB L3 cache, 8 threads

2760M, 2.40-GHz (Turbo up to 3.50)

processor 6-MB L3 cache, 8 threads

2720M, 2.20-GHz (Turbo up to 3.30)

processor 6-MB L3 cache, 8 threads

2670M, 2.20-GHz (Turbo up to 3.10)

processor 6-MB L3 cache, 8 threads

2630M, 2.00-GHz (Turbo up to 2.90)

processor 6-MB L3 cache, 8 threads

√

√√

HP EliteBook 8460p Notebook PC

HP EliteBook 8460w Mobile Workstation

Intel Core i7 processor, Dual Core

2640M, 2.80-GHz (Turbo up to 3.50)

processor 4-MB L3 cache, 4 threads

2620M, 2.70-GHz (Turbo up to 3.40)

processor 4-MB L3 cache, 4 threads

Intel Core i5 processors, Dual Core

(not available with iAMT, Intel QM67 chipset)

2540M, 2.60-GHz (Turbo up to 3.30)

processor 3-MB L3 cache, 4 threads

2520M, 2.50-GHz (Turbo up to 3.20)

processor 3-MB L3 cache, 4 threads

2450M, 2.50-GHz (Turbo up to 3.10)

processor 3-MB L3 cache, 4 threads

√√√

√√

Category Description HP ProBook

6460b Notebook PC

HP EliteBook 8460p Notebook PC

HP EliteBook 8460w Mobile Workstation

2430M, 2.40-GHz (Turbo up to 3.00)

processor 3-MB L3 cache, 4 threads

2410M, 2.30-GHz (Turbo up to 2.90)

processor 3-MB L3 cache, 4 threads

Intel Core i3 processors, Dual Core

(not available with iAMT, Intel QM67 chipset)

2370M, 2.40-GHz processor 3-MB L3

cache, 4 threads

2350M, 2.30-GHz processor 3-MB L3

cache, 4 threads

2330M, 2.20-GHz processor 3-MB L3

cache, 4 threads

2310M, 2.10-GHz processor 3-MB L3

cache, 4 threads

Intel Celeron processors

B840, 1.90-GHz processor 2-MB L3

cache, 2 threads

B810, 1.60-GHz processor 2-MB L3

cache, 2 threads

Chipset Mobile Intel HM65 chipset

√√

√

√√

√

(Non-vPro configurations)

Mobile Intel QM67 chipset

(vPro configurations)

Graphics Intel HD Graphics 3000 (UMA) √√

AMD Radeon™ HD 6470M (discrete) √√

AMD FirePro™ M3900 √

Supports Open GL √

Supports dual-display ports through the

dock

Panel All display assemblies include 2

wireless local area network (WLAN) antennas

35.6-cm (14.0-in) HD, anti-glare, LED SVA (1366x768)

35.6-cm (14.0-in) HD+, anti-glare, LED SVA (1600x900)

35.6-cm (14.0-in) HD, anti-glare, LED SVA (1366x768) with WWAN

35.6-cm (14.0-in) HD+, anti-glare, LED SVA (1600x900) with WWAN

√

√√√

2 Chapter 1 Product description

Category Description HP ProBook

6460b Notebook PC

HP EliteBook 8460p Notebook PC

HP EliteBook 8460w Mobile Workstation

35.6-cm (14.0-in) HD, anti-glare, LED SVA (1366x768) with camera

35.6-cm (14.0-in) HD+, anti-glare, LED SVA (1600x900) with camera

35.6-cm (14.0-in) HD, anti-glare, LED SVA (1366x768) with camera and WWAN

35.6-cm (14.0-in) HD+, anti-glare, LED SVA (1600x900) with camera and WWAN

Support privacy filter √√√

Memory Two customer-accessible/upgradeable

memory module slots supporting up to 16 GB of RAM

Supports dual-channel memory √√√

PC3-10600, 1333-MHz, DDR3 √√√

Supports the following configurations:

● 16384 (8192 × 2)

● 8192 (8192 × 1)

● 8192 (4096 × 2)

√√√

6144 (4096 + 2048)

●

4096 (2048 × 2)

●

4096 (4096 × 1)

●

3072 (2048 + 1024)

●

● 2048 (2048 × 1)

Brazil requirements:

● 8192 (4096 × 2)

4096 (2048 × 2)

●

4096 (4096 × 1)

●

● 2048 (2048 × 1)

Flash cache Marvell 16-GB module √

Hard drives Supports 9.5-mm, 6.35-cm (2.50-in)

SATA hard drives

Customer-accessible √√√

√

√√√

Category Description HP ProBook

6460b Notebook PC

HP EliteBook 8460p Notebook PC

HP EliteBook 8460w Mobile Workstation

Supports the following drives:

● 750-GB, 7200-rpm

● 640-GB, 5400-rpm

● 500-GB, 5400-rpm and 7200-rpm

320-GB, 5400-rpm and 7200-rpm

●

250-GB, 7200-rpm

●

Supports the following solid-state

Upgrade bay Fixed √√√

Customer-accessible √√√

Serial ATA √√√

12.7-mm tray load √√√

drives:

256-GB

●

160-GB

●

● 128-GB

● 120-GB

√√√

Supports “No Drive” option √√√

Supports the following 12.7-mm SATA

optical drives:

● DVD-ROM

DVD+/-RW SuperMulti DL

●

Blu-ray ROM DVD+/-RW

●

SuperMulti DL

Supports the following 9.5-mm SATA hard drive:

500-GB, 7200-rpm

●

320-GB, 7200-rpm

●

Microphone Integrated dual-array microphone

Integrated mono (non-webcam models) √

Audio HD audio √√√

Stereo speakers (2) √√√

Webcam Integrated webcam (720p HD) √√√

Modem 56K V.92 MDC data/fax modem √√√

(webcam models only)

√√√

Modem cable not included √√√

4 Chapter 1 Product description

Category Description HP ProBook

6460b Notebook PC

Supports “No Modem” option √√√

HP EliteBook 8460p Notebook PC

HP EliteBook 8460w Mobile Workstation

Ethernet Intel 82579LM GbE LAN 10/100/1000

Intel 82579V GbE LAN 10/100/1000

S3/S4/S5 wake on LAN √√√

NIC power down technology √√√

Ethernet cable not included √√√

Wireless Integrated WLAN options by way of wireless module:

Two WLAN antennas built into display

Three WLAN antennas built into display

Supports “no WLAN” option √√√

Supports the following WLAN formats:

network interface card (NIC) with iAMT (vPro models)

network interface card (non-vPro models)

assembly

Broadcom 802.11 b/g/n, 1×1

●

Broadcom 802.11 a/b/g/n, 2×2

●

Broadcom 4322, 802.11a/b/g/n,

●

2×2

√√√

√

√√

√√√

√

● Intel Centrino Advanced N 6205,

● Intel Centrino Ultimate-N 6300,

Integrated WWAN options by way of wireless module:

Two WWAN antennas built into display

Subscriber identity module (SIM)

Supports “no WWAN” option √√√

Intel Centrino Wireless-N 1000,

●

1×2 b/g/n

Atheros 802.11 a/g/n 3×3 √√

●

2×2 a/b/g/n

3×3 a/b/g/n

assembly (world-wide 5 band, in WWAN panels only)

security (customer-accessible in battery bay)

√

√√

√√√

Category Description HP ProBook

6460b Notebook PC

HP EliteBook 8460p Notebook PC

HP EliteBook 8460w Mobile Workstation

Supports the following WWAN

modules:

● Qualcomm Gobi 3000 HSPA/

CDMA with GPS

Ericsson 5521 HSPA+

●

HP lt2510 EV-DO/LTE Mobile

●

Broadband Module

Integrated personal area network (PAN) options by way of Bluetooth® module:

Supports “no PAN” option √√√

Integrated Bluetooth 2.1 √√√

External media card One ExpressCard/54 slot √√√

Integrated Media Card Reader with SD,

Ports Audio-in (stereo microphone) √√√

Audio-out (stereo headphone) √√√

DisplayPort 1.1a √√√

RJ-11 (modem) √√√

RJ-45 (Ethernet, includes link and

MMC support

activity lights)

√√√

USB 3.0 √√

USB 2.0 (3) √√√

USB 2.0 charging port √√

eSATA/USB 2.0 combo port √√√

VGA (Dsub 15-pin) supporting 1920 ×

1394a √√√

3-pin AC power √√√

Secondary battery connector √√√

Docking connector √√√

Docking HP Docking Station √√√

HP Advanced Docking Station √√√

Keyboard/pointing devices

Dual point √√√

Spill-resistant design √√√

Full chiclet keyboard √√√

1200 external resolution at 75-GHz (hot plug with auto-detect)

Keyboard with DuraKeys √√

√√√

6 Chapter 1 Product description

Category Description HP ProBook

6460b Notebook PC

HP EliteBook 8460p Notebook PC

HP EliteBook 8460w Mobile Workstation

Touchpad includes: on/off button,

supports 2-way scroll with legend, taps enabled by default, 2-finger scrolling and zoom enabled by default

Power requirements Smart AC adapter with localized cable

9-cell, 3.0-Ah (100-Wh) Li-ion battery √√√

6-cell, 2.8-Ah (62-Wh) Li-ion battery √√√

6-cell, 2.55-Ah (55-Wh) Li-ion battery √

3-cell, 2.8-Ah (31-Wh) Li-ion battery √√√

Supports 9-cell, 73-Wh HP Ultra-

Supports 9-cell, 100-Wh HP Extended

Supports 6-cell, 55-Wh HP Long Life Li-

HP Fast Charge Technology √√√

plug support (3-wire plug with ground pin, supports 3-pin DC connector):

● 90-W

65-W

●

Capacity Extended Life Battery

Life Battery

ion battery

√√√

Security Integrated fingerprint reader √√√

Integrated smart card reader √√√

Security cable slot √√√

Trusted platform module (TPM) V.1.2 √√√

Full volume encryption √√√

Preboot authentication (password,

smart card)

Operating system Preinstalled:

Windows 7 Professional 32 with

Microsoft® Basics

Windows 7 Professional with Microsoft

Basics

Windows 7 Home Premium 64 with

Microsoft Basics

Windows 7 Home Premium 32 with

Microsoft Basics

Windows Vista Home Basic 32 with

Microsoft Basics

Novell™: SuSE Linux™ – SLED 11 √

√√√

Category Description HP ProBook

6460b Notebook PC

FreeDOS √√√

Preinstalled with Microsoft Office:

HP EliteBook 8460p Notebook PC

HP EliteBook 8460w Mobile Workstation

Windows 7 Professional 32 with

Microsoft Office 2010 Starter

Windows 7 Professional 32 with

Microsoft Office 2010 Personal

Windows 7 Professional 32 with

Microsoft Office 2010 Home & Business

Windows 7 Professional 32 with

Microsoft Office 2010 Professional

Windows 7 Professional 64 with

Microsoft Office 2010 Starter

Windows 7 Professional 64 with

Microsoft Office 2010 Personal

Windows 7 Professional 64 with

Microsoft Office 2010 Home & Business

Windows 7 Professional 64 with

Microsoft Office 2010 Professional

Windows 7 Home Premium 32 with

Microsoft Office 2010 Starter

Windows 7 Home Premium 32 with

Microsoft Office 2010 Personal

√√√

Windows 7 Home Premium 32 with

Microsoft Office 2010 Home & Business

Windows 7 Home Premium 32 with

Microsoft Office 2010 Professional

Windows 7 Home Premium 64 with

Microsoft Office 2010 Starter

Windows 7 Premium 64 with Microsoft

Office 2010 Professional

Windows 7 Starter with Microsoft Office

2010 Starter

Windows 7 Home Basic 32 with

Microsoft Office 2010 Starter

Windows Vista Basic 32 with Microsoft

Office 2010 Starter

Windows Vista Basic 32 with Microsoft

Office 2010 Personal

Windows Vista Basic 32 with Microsoft

Office 2010 Home & Business

√√√

8 Chapter 1 Product description

Category Description HP ProBook

6460b Notebook PC

HP EliteBook 8460p Notebook PC

HP EliteBook 8460w Mobile Workstation

Windows Vista Basic 32 with Microsoft

Office 2010 Professional

Restore Media:

Windows 7 Professional 64 √√√

Windows 7 Professional 32 √√√

Windows 7 Home Basic 32 √√√

Windows 7 Home Premium 64 √√√

Windows 7 Home Premium 32 √√√

Windows 7 Starter 32 √

DRDVD Windows 7 √√√

DRDVD Windows 7 with WinDVD √√√

Web-only support:

Windows XP Professional 64 √√

Windows XP Professional 32 √

Windows Vista Enterprise 32/64 √√√

Windows Vista Business 32/64 √√√

Windows 7 Enterprise 32/64 √√√

√√√

Windows 7 Ultimate 32/64 √√√

Certified:

Microsoft WHQL √√√

Novell: SuSE Linux √√√

Serviceability End-user replaceable parts:

AC adapter √√√

Battery (system) √√√

Hard drive √√√

Memory module √√√

Optical drive √√√

Mini-PCI components (WLAN, WWAN,

SIM)

Modem √√√

Keyboard √√√

√√√

2 External component identification

Display

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is closed

(2) WLAN antennas (3)* Send and receive wireless signals to communicate with wireless

(3) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless

(4) Internal microphones (2) Record sound.

10 Chapter 2 External component identification

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

local area networks (WLAN).

wide-area networks (WWAN).

Component Description

(5) Webcam light (select models only) On: The webcam is in use.

(6) Webcam (select models only) Records video and captures still photographs.

To use the webcam, select Start > All Programs > HP > HP Webcam.

(7) Ambient light sensor When activated, the sensor automatically adjusts the display

(8) Keyboard light On: When the keyboard light is activated.

(9) Keyboard light button Used to activate the keyboard light.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

brightness based on the lighting conditions in your environment.

Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is closed

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless

(4) Internal microphone(s) (1 or 2 depending on

model)

(5) Webcam light (select models only) On: The webcam is in use.

local area networks (WLAN).

wide-area networks (WWAN).

Record sound.

Display 11

Component Description

(6) Webcam (select models only) Records video and captures still photographs.

To use the webcam, select Start > All Programs > HP > HP Webcam.

12 Chapter 2 External component identification

Top

TouchPad

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the

(2) Left pointing stick button Can be used with the pointing stick and functions like the

(3) TouchPad on/off button Turns the TouchPad on and off.

(4) TouchPad Moves the pointer and selects or activates items on the

(5) Left TouchPad button Functions like the left button on an external mouse.

(6) Right TouchPad button Functions like the right button on an external mouse.

(7) Right pointing stick button Can be used with the pointing stick and functions like the

screen.

left button on an external mouse.

screen.

NOTE: Vertical scrolling is supported on the right edge of

the TouchPad.

right button on an external mouse.

Top 13

Lights

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) TouchPad on/off light

(2) Caps lock light On: Caps lock is on.

(3)

Power light ● On: The computer is on.

14 Chapter 2 External component identification

Amber: The TouchPad is off.

●

● Off: The TouchPad is on.

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

Component Description

(4)

(5)

(6)

(7) Num lock light On: Num lock is on.

Wireless light

QuickWeb light

Mute light ● Amber: Computer sound is off.

White: An integrated wireless device, such as a

●

wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

On: The computer is on.

●

● Off: The computer is off or in Hibernation.

NOTE: For more information, refer to “HP QuickWeb” in

this guide and to the HP Quickweb software Help

Off: Computer sound is on.

●

Top 15

Buttons and fingerprint reader

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) TouchPad on/off button Turns the TouchPad on and off.

16 Chapter 2 External component identification

Component Description

(2)

(3)

(4)

Power button

Wireless button Turns the wireless feature on or off but does not establish a

QuickWeb button ● When the computer is off or in Hibernation, press the

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button briefly to

●

initiate Sleep.

● When the computer is in the Sleep state, press the

button briefly to exit Sleep.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

Windows 7—Select Start > Control Panel > System

●

and Security > Power Options.

Windows Vista—Select Start > Control Panel >

●

System and Maintenance > Power Options

Or refer to the HP Notebook Reference Guide.

●

wireless connection.

button to open HP QuickWeb.

When the computer is in HP QuickWeb, press the

●

button to open the default Web browser.

NOTE: For more information, refer to “HP QuickWeb” in

this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.

(5)

(6) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a

Volume mute button Mutes and restores speaker sound.

password logon.

Top 17

Keys

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) esc key Displays system information when pressed in combination

(2) Function keys Execute frequently used system functions when pressed in

18 Chapter 2 External component identification

with the fn key.

combination with the fn key.

Component Description

(3) fn key Executes frequently used system functions when pressed

(4)

(5)

(6) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad

(7) num lk key Enables/disables the embedded numeric keypad when

Start key Displays the Start menu.

Menu key Displays the active program’s shortcut menu (same as

in combination with a function key, the num lk key, or the

esc key.

right-click menu).

when pressed in combination with the fn and num lk keys.

pressed in combination with the fn key.

Top 19

Front

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Display release latch Opens the computer.

(2) Wireless light

(3) Power light ● On: The computer is on.

(4) Battery light

White: An integrated wireless device, such as a wireless

●

local area network (WLAN) device and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

Amber: The computer is connected to external power and

●

the battery is charged from 0 – 90%.

● White: The computer is connected to external power and

the battery is charged from 90 – 99%.

● Blinking amber: A battery that is the only available power

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: The battery is fully charged.

●

20 Chapter 2 External component identification

Component Description

Left

(5) Hard drive light

(6) Speaker Produces SRS Premium sound (select models only).

Blinking turquoise: The hard drive or optical drive is being

●

accessed.

Amber: HP 3D DriveGuard has temporarily parked the hard

●

drive.

NOTE: To use the SRS Premium sound software, select Start

> All Programs > SRS Premium Sound.

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1)

(2)

(3)

– or –

(4)

(5) Media Card Reader Supports the following digital card formats:

(6) Optical drive Reads and writes (select models only) to an optical disc.

(7) Optical drive eject button Ejects the optical drive.

Power connector Connects an AC adapter.

1394 port Connects an optional IEEE 1394 or 1394a device, such as

a camcorder.

USB or SuperSpeed USB ports (2) Connect optional USB devices.

NOTE: Some models support SuperSpeed USB 3.0

technology. These models show a slightly different icon.

ExpressCard slot (select models only) Supports optional ExpressCards.

Secure Digital (SD) Card

●

MultiMediaCard (MMC)

●

Left 21

Rear

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1)

(2)

(3)

RJ-11 (modem) jack Connects a modem cable.

External monitor port Connects an external VGA monitor or projector.

RJ-45 (network) jack Connects a network cable.

22 Chapter 2 External component identification

Right

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1)

(2)

(3) Smart Card reader slot Supports optional Smart Cards.

(4)

(5)

(6)

(7) Vents (2) Enable airflow to cool internal components.

Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or television audio.

NOTE: When a device is connected to the headphone

jack, the computer speakers are disabled.

Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

eSATA/USB port Connects a high-performance eSATA component, such as

an eSATA external hard drive, or connects an optional USB device.

USB powered/charging port Connects an optional USB device.

DisplayPort Connects an optional digital display device, such as a high-

performance monitor or projector.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(8)

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

Right 23

Component Description

(1)

(2)

(3)

(4)

(5)

(6) Vents (2) Enable airflow to cool internal components.

(7)

Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or television audio.

NOTE: When a device is connected to the headphone

jack, the computer speakers are disabled.

Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

eSATA/USB port Connects a high-performance eSATA component, such as

an eSATA external hard drive, or connects an optional USB device.

USB port Connects an optional USB device.

DisplayPort Connects an optional digital display device, such as a high-

performance monitor or projector.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Security cable slot Attaches an optional security cable to the computer.

24 Chapter 2 External component identification

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

Bottom

Component Description

(1) Vents (3) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(2)

(3) Docking connector Connects an optional docking device.

(4) Bottom cover release latch Releases or locks the bottom cover.

(5) SIM slot Contains a wireless subscriber identity module (SIM). The

(6) Battery bay Holds the battery.

(7) Speakers Produces SRS Premium sound (select models only).

(8) Accessory battery connector Connects an optional accessory battery.

Battery release latch Releases the battery from the battery bay.

SIM slot is located inside the battery bay.

NOTE: To use the SRS Premium sound software, select

Start > All Programs > SRS Premium Sound.

Bottom 25

Component Description

(9) Bluetooth compartment Contains a Bluetooth device.

(10)

Wireless and memory module compartments and hard drive bay

Hold an HP Mobile Broadband Module, the memory modules, and the hard drive.

NOTE: To prevent an unresponsive system, replace the

wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

26 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

Product name (1). This is the product name affixed to the front of the computer.

●

Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

●

● Part number/Product number (p/n) (3). This number provides specific information about the

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

Warranty period (4). This number describes the duration (in years) of the warranty period for the

●

computer.

Model description (5). This is the alphanumeric identifier used to locate documents, drivers, and

●

support for the computer.

Service tag 27

Computer major components

28 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(1) Display panel

NOTE: For a list of display panel spare parts, see

(2) Keyboard (includes cable)

NOTE: For a detailed list of available keyboards, see

For use in model 6460b without a pointing stick 641834-xxx

For use in model 6460b with a pointing stick 641835-xxx

For use in model 8460p 642760-xxx

For use in model 8460w 642761-xxx

(3) Top cover (includes TouchPad button and bracket)

For use in model 6460b:

● Includes a 2-button touchpad without fingerprint reader 642742-001

For use in model 8460p:

Includes a 2-button touchpad and fingerprint reader 642741-001

●

Includes a 4-button touchpad and fingerprint reader 642743-001

●

Includes a 4-button touchpad without fingerprint reader 642746-001

●

Includes 4-button touchpad and fingerprint reader 642744-001

●

Display components on page 36.

Sequential part number listing on page 43.

not spared

For use in model 8460w:

(4) Smart card reader

For use in model 8460p/w 642769-001

For use in model 6460b 654823-001

(5) Lid switch board (includes cable) 642765-001

(6) Fingerprint reader board (includes cable) 642764-001

(7) RTC battery 651948-001

(8) ExpressCard assembly 642763-001

(9) System board (includes replacement thermal material and VGA support bracket)

For use in computers with UMA graphics in all countries and regions except Russia and the

● For use in computers with vPro (8M), WLAN, and with WWAN 642758-001

Includes 4-button touchpad without fingerprint reader 642747-001

●

Includes 4-button touchpad and fingerprint reader 642745-001

●

People's Republic of China:

For use in computers with WLAN, no WWAN, no vPro (4M) 642755-001

●

For use in computers with WLAN, with WWAN, no vPro (4M) 642756-001

●

For use in computers with vPro (8M), WLAN, WWAN, and USB 3.0 ports 642759-001

●

For use in computers with discrete graphics in all countries and regions except Russia and

the People's Republic of China:

Computer major components 29

Item Description Spare part number

● For use in computers with vPro (8M), WLAN, with WWAN, and 1-GB graphics 642754-001

For use in computers with UMA graphics in only Russia and the People's Republic of

● For use in computers with vPro (8M), WLAN, and WWAN 646323-002

For use in computers with discrete graphics in only Russia and the People's Republic of

● For use in computers with vPro (8M), WLAN, with WWAN, and 512-MB graphics 646318-002

For use in computers with WLAN, with WWAN, no vPro (4M) 642751-001

●

For use in computers with vPro (8M), WLAN, with WWAN, and 512-MB graphics 642753-001

●

For use in computers with vPro (8M), WLAN, with WWAN, 1-GB graphics, and USB

●

3.0 ports

China:

For use in computers with WLAN, no WWAN, no vPro (4M) 646320-002

●

For use in computers with WLAN, with WWAN, no vPro (4M) 646321-002

●

For use in computers with vPro (8M), WLAN, with WWAN, and USB 3.0 ports 646324-002

●

China:

For use in computers with WLAN, with WWAN, no vPro (4M) 646316-002

●

For use in computers with vPro (8M), WLAN, with WWAN, and 1-GB graphics 646319-002

●

For use in computers with vPro (8M), WLAN, with WWAN, 1-GB graphics, and USB

●

3.0 ports

670123-001

670124-001

(10) Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The

modem module cable is included in the Cable Kit, spare part number 641830-001. See

Cable Kit on page 39 for more Cable Kit spare part number information.

(11) WLAN module

Intel Wi-Fi Link 6300, 802.11a/b/g/n for use in Andorra, Antigua and Barbuda, Argentina,

Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda,

Aruba, the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US Virgin Islands, and the United States

628824-001

572511-001

582564-001

30 Chapter 3 Illustrated parts catalog

Item Description Spare part number

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria,

Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania,

Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

582564-002

593836-001

Computer major components 31

Item Description Spare part number

Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia,

Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam

Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania,

593530-001

630435-001

32 Chapter 3 Illustrated parts catalog

Item Description Spare part number

Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola,

Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

(12) Processor

Intel Core i7 processors, Quad Core

631954-001

2860QM, 2.5-GHz (turbo up to 3.6-GHz) processor, 8-MB L3 cache 666175-001

2820QM, 2.3-GHz (turbo up to 3.4-GHz) processor, 8-MB L3 cache 634694-001

2760QM, 2.4-GHz (turbo up to 3.5-GHz) processor, 6-MB L3 cache 666174-001

2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor, 6-MB L3 cache 631254-001

2670QM, 2.2-GHz (turbo up to 3.1-GHz) processor, 6-MB L3 cache 665116-001

2630QM, 2.0-GHz (turbo up to 2.9-GHz) processor, 6-MB L3 cache 635501-001

Intel Core i7 processors, Dual Core

2640M, 2.8-GHz (turbo up to 3.5-GHz) processor, 4-MB L3 cache 666173-001

2620M, 2.7-GHz (turbo up to 3.4-GHz) processor, 4-MB L3 cache 631252-001

Intel Core i5 processors, Dual Core

2540M, 2.6-GHz (turbo up to 3.3-GHz) processor, 3-MB L3 cache 631255-001

2520M, 2.5-GHz (turbo up to 3.2-GHz) processor, 3-MB L3 cache 631253-001

2450M, 2.5-GHz (turbo up to 3.1-GHz) processor, 3-MB L3 cache 676359-001

2430M, 2.4-GHz (turbo up to 3.0-GHz) processor, 3-MB L3 cache 653341-001

2410M, 2.3-GHz (turbo up to 2.9-GHz) processor, 3-MB L3 cache 638039-001

Intel Core i3 processors, Dual Core

2370M, 2.4-GHz processor, 3-MB L3 cache 677152-001

2330M, 2.2-GHz processor, 3-MB L3 cache 653339-001

Computer major components 33

Item Description Spare part number

2310M, 2.1-GHz processor, 3-MB L3 cache

NOTE: At temperatures above 86⁰ F (30⁰ C), the Intel Core i3-2310M processor may run

at decreased performance.

Intel Celeron processor, Dual Core

B840, 1.9-GHz, with 2-MB L3 cache 664663-001

B810, 1.6-GHz, with 2-MB L3 cache 646760-001

(13) Fan 641839-001

(14) Memory modules (PC3-10600, 1333-MHz, DDR3)

8-GB 634091-001

4-GB 621569-001

2-GB 621565-001

(15) WWAN modules

HP hs2340 HSPA+ Mobile Broadband Module 632155-001

HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001

HP lt2510 EV-DO/LTE Mobile Broadband Module 634513-001

(16) Heat sink (includes replacement thermal material)

For use in models with UMA graphics 642766-001

638037-001

For use in models with discrete graphics 642767-001

(17) Optical drive

For use in 6460b/8460p models:

● Blu-ray ROM DVD±RW SuperMulti DL Drive 643913-001

For use in 8460w models:

● DVD-ROM Drive 659766-001

(18) Hard drive

750-GB, 7200-rpm 633252-001

640-GB, 5400-rpm 637312-001

500-GB, 7200-rpm 634919-001

500-GB, 7200-rpm (for use in the upgrade bay) 656424-001

Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 643912-001

●

DVD±RW and CD-RW SuperMulti DL Combo Drive 643911-001

●

DVD-ROM Drive 643910-001

●

Blu-ray ROM DVD±RW SuperMulti DL Drive 659769-001

●

DVD±RW and CD-RW SuperMulti DL Combo Drive 659767-001

●

500-GB, 5400-rpm 634932-001

320-GB, 7200-rpm, Self-Encrypting Drive (SED) 626978-001

34 Chapter 3 Illustrated parts catalog

Item Description Spare part number

320-GB, 7200-rpm 627731-001

320-GB, 5400-rpm 622643-001

250-GB, 7200-rpm 635225-001

256-GB solid-state drive 669684-001

256-GB solid-state drive, Self-Encrypting Drive (SED) 684565-001

256-GB solid-state drive, SATA III 681123-001

160-GB solid-state drive 643916-001

128-GB solid-state drive 643917-001

128-GB solid-state drive, SATA III 681122-001

120-GB solid-state drive 669685-001

(19) Speaker assembly 641840-001

(20) Bluetooth module (does not include Bluetooth module cable)

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.

The Bluetooth module cable is included in the Cable Kit, spare part number 641830-001. See

Cable Kit on page 39 for more Cable Kit spare part number information.

(21) Battery, Li-ion

9-cell (100 WHr, 3.0 Ah; CC09100-CL) 631243-001

9-cell (100 WHr, 3.0 Ah; BB09100-CL) 634087-001

9-cell (73 WHr, 2.8 Ah) 634089-001

6-cell (62 WHr, 2.8 Ah) 628668-001

6-cell (55 WHr, 2.8 Ah, long life) 628670-001

6-cell (2.55 Ah) (1-year warranty) 659083-001

3-cell (31 WHr, 2.8 Ah) 628664-001

(22) Base enclosure (includes rubber feet)

For use with HP ProBook 6460b computer models 641838-001

For use with HP EliteBook 8460p and 8460w computer models 642749-001

Cable Kit (not illustrated; see

information)

USB 3.0 board (not illustrated) 642762-001

Cable Kit on page 39 for more Cable Kit spare part number

537921-001

641830-001

Computer major components 35

Display components

Item Description Spare part number

(1) Display bezel (for use on models with or without a webcam)

For use with HP ProBook 6460b models 643918-001

For use with HP EliteBook 8460p models 643919-001

For use with HP EliteBook 8460w models 643920-001

(2) Webcam module with microphone

For use with HP ProBook 6460b models 642795-001

For use with HP EliteBook 8460p/w models 642796-001

36 Chapter 3 Illustrated parts catalog

Item Description Spare part number

Microphone module (not illustrated)

For use with HP ProBook 6460b models 642797-001

For use with HP EliteBook 8460p/w models 642798-001

(3) Display hinges (includes left and right hinges)

For use with HP ProBook 6460b models 641836-001

For use with HP EliteBook 8460p/w models 642782-001

(4) Display hinge covers

For use with HP ProBook 6460b models (includes left and right covers) 642783-001

For use with HP EliteBook 8460p/w models (includes left, right, and middle covers) 642784-001

(5) Display panel

For use with HP ProBook 6460b models

● 35.6-cm (14.0-in), HD, anti-glare, LED, LVDS (does not include cable) 643914-001

For use with HP EliteBook 8460p/w models

● 35.6-cm (14.0-in), HD anti-glare, LED, SVA, LVDS (does not include cable) 653039-001

Display Cable Kit

(6a) Display cable

(6b) Webcam cable

For use in HP ProBook 6460b models with HD displays 642789-001

For use in HP ProBook 6460b models with HD+ displays 642792-001

For use in HP EliteBook 8460p models with HD displays 642790-001

For use in HP EliteBook 8460p models with HD+ displays 642793-001

For use in HP EliteBook 8460w models with HD displays 642791-001

For use in HP EliteBook 8460w models with HD+ displays 642794-001

(7) WLAN antennas

For use in HP ProBook 6460b models; includes two antennas 642799-001

For use in HP EliteBook 8460p/w models; includes three antennas 642800-001

35.6-cm (14.0-in), HD+, anti-glare, LED, LVDS (does not include cable) 643915-001

●

35.6-cm (14.0-in), HD+ anti-glare, LED, SVA, LVDS (does not include cable) 653040-001

●

(8) WWAN antennas

For use in HP ProBook 6460b models 642801-001

For use in HP EliteBook 8460p/w models 642802-001

(9) Display enclosure

For use in HP ProBook 6460b models 642778-001

For use in HP EliteBook 8460p models 642779-001

Display components 37

Item Description Spare part number

For use in HP EliteBook 8460w models (includes backlight module) 642780-001

Display Latch Kit (not illustrated) 641841-001

Display Screw Kit (not illustrated)

For use in HP ProBook 6460b models 642787-001

For use in HP EliteBook 8460p/w models 642788-001

Display Rubber Kit (not illustrated) 642785-001

Display Panel Support Kit, includes:

● WLAN antenna kit

WWAN antenna kit

●

Display HD cable kit

●

● Display HD+ cable kit

Display enclosure

●

For use in 6460b models 657836-001

For use in 8460p models 657837-001

For use in 8460w models 657838-001

38 Chapter 3 Illustrated parts catalog

Cable Kit

Item Description Spare part number

Cable Kit: 641830-001

(1) Bluetooth module cable

(2) Pointing stick cable

(3) RJ-11 connector cable

Cable Kit 39

Plastics Kit

Item Description Spare part number

Plastics Kit for use in HP ProBook 6460b models 641832-001

Plastics Kit for use in HP EliteBook 8460p/8460w models 642804-001

(1) RJ-11 jack

(2) ExpressCard slot protective insert

(3) Optical drive protective insert

(4) Bottom door

40 Chapter 3 Illustrated parts catalog

Mass storage devices

Description Spare part number

Optical drive

For use in 6460b/8460p models:

Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 643912-001

●

Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 643913-001

●

● DVD±RW and CD-RW SuperMulti DL Combo Drive 643911-001

DVD-ROM Drive 643910-001

●

For use in 8460w models:

● Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 659769-001

DVD±RW and CD-RW SuperMulti DL Combo Drive 659769-001

●

DVD-ROM Drive 659769-001

●

Hard drive

750-GB, 7200-rpm 633252-001

640-GB, 5400-rpm 637312-001

500-GB, 7200-rpm 634919-001

500-GB, 7200-rpm (for use in the upgrade bay) 656424-001

500-GB, 5400-rpm 634932-001

320-GB, 7200-rpm, Self-Encrypting Drive (SED) 626978-001

320-GB, 7200-rpm 627731-001

320-GB, 5400-rpm 622643-001

250-GB, 7200-rpm 635225-001

256-GB solid-state drive 669684-001

256-GB solid-state drive, Self-Encrypting Drive (SED) 684565-001

256-GB solid-state drive, SATA III 681123-001

160-GB solid-state drive 643916-001

128-GB solid-state drive 643917-001

128-GB solid-state drive, SATA III 681122-001

120-GB solid-state drive 669685-001

Hard Drive Hardware Kit (includes hard drive bracket and screws) 642774-001

Upgrade Bay – Hard Drive Adapter Kit 643921-001

Mass storage devices 41

Miscellaneous parts

Description Spare part number

AC adapters

65-W AC adapter 609939-001

65-W AC adapter for use in India 609948-001

90-W AC adapter 609940-001

90-W AC adapter for use in India 609947-001

Power cords:

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in Thailand 490371-201

For use in Brazil 490371-202

For use in Denmark 490371-081

For use in Europe, the Middle East, and Africa 490371-021

For use in India 490371-D61

For use in Israel 490371-BB1

For use in Italy 490371-061

For use in Japan 490371-291

For use in the People's Republic of China 490371-AA1

For use in South Africa 490371-AR1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in Taiwan 490371-AB1

For use in the United Kingdom 490371-031

For use in the United States 490371-001

Rubber Kit (includes rubber feet and rubber screw covers)

For use with model 6460b 641831-001

For use with model 8460p/w 642768-001

Screw Kit 641833-001

Mouse, optical, 2-button 390632-001

HP optical travel mouse 434594-001

HP basic carrying case 455084-001

Professional slim, top load case 592923-001

Notebook combination lock 591699-001

42 Chapter 3 Illustrated parts catalog

Description Spare part number

HP keyed cable lock 626729-001

Nylon case 612757-001

Sequential part number listing

Spare part number

390632-001 Mouse, optical

434594-001 Mouse, USB, travel

455084-001 HP Basic Carrying Case

490371-001 Power cord for use in North America

490371-011 Power cord for use in Australia

490371-021 Power cord for use in Europe, the Middle East, and Africa

490371-031 Power cord for use in the United Kingdom

490371-061 Power cord for use in Italy

490371-081 Power cord for use in Denmark

490371-111 Power cord for use in Switzerland

490371-201 Power cord for use in Thailand

490371-202 Power cord for use in Brazil

490371-291 Power cord for use in Japan

490371-AA1 Power cord for use in the People's Republic of China

490371-AB1 Power cord for use in Taiwan

Description

490371-AD1 Power cord for use in South Korea

490371-AR1 Power cord for use in South Africa

490371-BB1 Power cord for use in Israel

490371-D01 Power cord for use in Argentina

490371-D61 Power cord for use in India

537921-001 Bluetooth module

Sequential part number listing 43

Spare part number

Description

572511-001 Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,

582564-001 Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba, the

582564-002 Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra, Angola,

Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US Virgin Islands, and the United States

Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

591699-001 Combination lock

592923-001 Professional, slim top load case

593530-001 Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria,

Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam

44 Chapter 3 Illustrated parts catalog

Spare part number

Description

593836-001 Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,

609939-001 65-W AC adapter

609940-001 90-W AC adapter

609947-001 90-W AC adapter for use in India

Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

609948-001 65-W AC adapter for use in India

612757-001 Nylon case

621565-001 2-GB memory module (PC3-10600, 1333-MHz, DDR3)

621569-001 4-GB memory module (PC3-10600, 1333-MHz, DDR3)

622643-001 320-GB, 5400-rpm hard drive

626729-001 HP keyed cable lock

626978-001 320-GB, 7200-rpm Self-Encrypting Drive (SED) hard drive

627731-001 320-GB, 7200-rpm hard drive

628664-001 3-cell, 31 WHr, 2.8 Ah Li-ion battery

628668-001 6-cell, 62 WHr, 2.8 Ah Li-ion battery

628670-001 6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery

628824-001 Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The modem module

cable is included in the Cable Kit, spare part number 641830-001. See Cable Kit spare part number information.

Cable Kit on page 39 for more

Sequential part number listing 45

Spare part number

Description

630435-001 Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,

631243-001 9-cell, 100 WHr, 3.0 Ah Li-ion battery (CC09100-CL)

631252-001 Intel Core i7 processor, 2620M, 2.7-GHz (turbo up to 3.4-GHz) processor, 4-MB L3 cache

631253-001 Intel Core i5 processor, 2520M, 2.5-GHz (turbo up to 3.2-GHz) processor, 3-MB L3 cache

631254-001 Intel Core i7 processor, 2720QM, 2.2-GHz (turbo up to 3.3-GHz) processor, 6-MB L3 cache

631255-001 Intel Core i7 processor, 2540M, 2.6-GHz (turbo up to 3.3-GHz) processor, 3-MB L3 cache

631954-001 Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and

Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

632155-001 HP hs2340 HSPA+ Mobile Broadband Module

633252-001 750-GB, 7200-rpm hard drive

634087-001 9-cell, 100 WHr, 3.0 Ah Li-ion battery (BB09100-CL)

46 Chapter 3 Illustrated parts catalog

Spare part number

634089-001 9-cell, 73 WHr, 2.2 Ah Li-ion battery

634091-001 8-GB memory module (PC3-10600, 1333-MHz, DDR3)

634400-001 HP un2430 EV-DO/HSPA Mobile Broadband Module

634513-001 HP lt2510 EV-DO/LTE Mobile Broadband Module

634694-001 Intel Core i7 processor, 2820QM, 2.3-GHz (turbo up to 3.4-GHz) processor, 8-MB L3 cache

634919-001 500-GB, 7200-rpm hard drive

634932-001 500-GB, 5400-rpm hard drive

635225-001 250-GB, 7200-rpm hard drive

635501-001 Intel Core i7 processor, 2630QM, 2.0-GHz (turbo up to 2.9-GHz), 6-MB L3 cache

637312-001 640-GB, 5400-rpm hard drive

638037-001 Intel Core i3 processor, 2310M, 2.1-GHz, 3-MB L3 cache

638039-001 Intel Core i5 processor, 2410M, 2.3-GHz (turbo up to 2.9-GHz), 3-MB L3 cache

Description

641830-001 Cable Kit (see

641831-001 Rubber Kit for use with model 6460b (includes rubber feet and rubber screw covers)

641832-001 Plastics Kit for use in HP ProBook 6460b models (see

part information)

641833-001 Screw Kit

641834-001 Keyboard without pointing stick for use in HP ProBook 6460b models in the United States (includes

keyboard cable)

641834-031 Keyboard without pointing stick for use in HP ProBook 6460b models in the United Kingdom (includes

keyboard cable)

641834-041 Keyboard without pointing stick for use in HP ProBook 6460b models in Germany (includes keyboard

cable)

641834-051 Keyboard without pointing stick for use in HP ProBook 6460b models in France (includes keyboard cable)

641834-061 Keyboard without pointing stick for use in HP ProBook 6460b models in Italy (includes keyboard cable)

641834-071 Keyboard without pointing stick for use in HP ProBook 6460b models in Spain (includes keyboard cable)

641834-081 Keyboard without pointing stick for use in HP ProBook 6460b models in Denmark (includes keyboard cable)

641834-091 Keyboard without pointing stick for use in HP ProBook 6460b models in Norway (includes keyboard cable)

641834-121 Keyboard without pointing stick for use in HP ProBook 6460b models in French Canada (includes keyboard

cable)

Cable Kit on page 39 for more Cable Kit spare part information)

Plastics Kit on page 40 for more Plastics Kit spare

641834-131 Keyboard without pointing stick for use in HP ProBook 6460b models in Portugal (includes keyboard cable)

641834-141 Keyboard without pointing stick for use in HP ProBook 6460b models in Turkey (includes keyboard cable)

641834-161 Keyboard without pointing stick for use in HP ProBook 6460b models in Latin America (includes keyboard

641834-171 Keyboard without pointing stick for use in HP ProBook 6460b models in Saudi Arabia (includes keyboard

641834-201 Keyboard without pointing stick for use in HP ProBook 6460b models in Brazil (includes keyboard cable)

cable)

Sequential part number listing 47

Spare part number

641834-211 Keyboard without pointing stick for use in HP ProBook 6460b models in Hungary (includes keyboard cable)

641834-251 Keyboard without pointing stick for use in HP ProBook 6460b models in Russia (includes keyboard cable)

641834-261 Keyboard without pointing stick for use in HP ProBook 6460b models in Bulgaria (includes keyboard cable)

641834-281 Keyboard without pointing stick for use in HP ProBook 6460b models in Thailand (includes keyboard cable)

641834-291 Keyboard without pointing stick for use in HP ProBook 6460b models in Japan (includes keyboard cable)

641834-A41 Keyboard without pointing stick for use in HP ProBook 6460b models in Belgium (includes keyboard cable)

Description

641834-A81 Keyboard without pointing stick for use in HP ProBook 6460b models in the Czech Republic (includes

641834-AB1 Keyboard without pointing stick for use in HP ProBook 6460b models in Taiwan (includes keyboard cable)

641834-AD1 Keyboard without pointing stick for use in HP ProBook 6460b models in South Korea (includes keyboard

641834-B31 Keyboard without pointing stick for use in HP ProBook 6460b models in the Netherlands and Europe

641834-B71 Keyboard without pointing stick for use in HP ProBook 6460b models in Sweden (includes keyboard cable)

641834-BA1 Keyboard without pointing stick for use in HP ProBook 6460b models in Slovenia (includes keyboard cable)

641834-BB1 Keyboard without pointing stick for use in HP ProBook 6460b models in Israel (includes keyboard cable)

641834-BG1 Keyboard without pointing stick for use in HP ProBook 6460b models in Switzerland (includes keyboard

641834-D61 Keyboard without pointing stick for use in HP ProBook 6460b models in India (includes keyboard cable)

641834-DD1 Keyboard without pointing stick for use in HP ProBook 6460b models in Iceland (includes keyboard cable)

641834-DJ1 Keyboard without pointing stick for use in HP ProBook 6460b models in Greece (includes keyboard cable)

641834-DW1 Keyboard without pointing stick for use in HP ProBook 6460b models in the French Arabic region (includes

641835-001 Keyboard with pointing stick for use in HP ProBook 6460b models in the United States (includes keyboard

keyboard cable)

cable)

(includes keyboard cable)

cable)

keyboard cable)

and pointing stick cables)

641835-031 Keyboard with pointing stick for use in HP ProBook 6460b models in the United Kingdom (includes

641835-041 Keyboard with pointing stick for use in HP ProBook 6460b models in Germany (includes keyboard and

641835-051 Keyboard with pointing stick for use in HP ProBook 6460b models in France (includes keyboard and

641835-061 Keyboard with pointing stick for use in HP ProBook 6460b models in Italy (includes keyboard and pointing

641835-071 Keyboard with pointing stick for use in HP ProBook 6460b models in Spain (includes keyboard and pointing

641835-081 Keyboard with pointing stick for use in HP ProBook 6460b models in Denmark (includes keyboard and

641835-091 Keyboard with pointing stick for use in HP ProBook 6460b models in Norway (includes keyboard and

keyboard and pointing stick cables)

pointing stick cables)

stick cables)

pointing stick cables)

48 Chapter 3 Illustrated parts catalog

Spare part number

Description

641835-121 Keyboard with pointing stick for use in HP ProBook 6460b models in French Canada (includes keyboard

641835-131 Keyboard with pointing stick for use in HP ProBook 6460b models in Portugal (includes keyboard and

641835-141 Keyboard with pointing stick for use in HP ProBook 6460b models in Turkey (includes keyboard and

641835-161 Keyboard with pointing stick for use in HP ProBook 6460b models in Latin America (includes keyboard and

641835-171 Keyboard with pointing stick for use in HP ProBook 6460b models in Saudi Arabia (includes keyboard and

641835-201 Keyboard with pointing stick for use in HP ProBook 6460b models in Brazil (includes keyboard and pointing

641835-211 Keyboard with pointing stick for use in HP ProBook 6460b models in Hungary (includes keyboard and

641835-251 Keyboard with pointing stick for use in HP ProBook 6460b models in Russia (includes keyboard and

641835-261 Keyboard with pointing stick for use in HP ProBook 6460b models in Bulgaria (includes keyboard and

641835-281 Keyboard with pointing stick for use in HP ProBook 6460b models in Thailand (includes keyboard and

641835-291 Keyboard with pointing stick for use in HP ProBook 6460b models in Japan (includes keyboard and pointing

and pointing stick cables)

pointing stick cables)

stick cables)

pointing stick cables)

stick cables)

641835-A41 Keyboard with pointing stick for use in HP ProBook 6460b models in Belgium (includes keyboard and

641835-A81 Keyboard with pointing stick for use in HP ProBook 6460b models in the Czech Republic (includes

641835-AB1 Keyboard with pointing stick for use in HP ProBook 6460b models in Taiwan (includes keyboard and

641835-AD1 Keyboard with pointing stick for use in HP ProBook 6460b models in South Korea (includes keyboard and

641835-B31 Keyboard with pointing stick for use in HP ProBook 6460b models in the Netherlands and Europe (includes

641835-B71 Keyboard with pointing stick for use in HP ProBook 6460b models in Sweden (includes keyboard and

641835-BA1 Keyboard with pointing stick for use in HP ProBook 6460b models in Slovenia (includes keyboard and

641835-BB1 Keyboard with pointing stick for use in HP ProBook 6460b models in Israel (includes keyboard and pointing

641835-BG1 Keyboard with pointing stick for use in HP ProBook 6460b models in Switzerland (includes keyboard and

641835-D61 Keyboard with pointing stick for use in HP ProBook 6460b models in India (includes keyboard and pointing

641835-DD1 Keyboard with pointing stick for use in HP ProBook 6460b models in Iceland (includes keyboard and

pointing stick cables)

keyboard cable)

pointing stick cables)

keyboard and pointing stick cables)

pointing stick cables)

stick cables)

pointing stick cables)

stick cables)

pointing stick cables)

Sequential part number listing 49

Spare part number

Description

641835-DJ1 Keyboard with pointing stick for use in HP ProBook 6460b models in Greece (includes keyboard and

641835-DW1 Keyboard with pointing stick for use in HP ProBook 6460b models in the French Arabic region (includes

641836-001 Display hinges for use in HP ProBook 6460b models (includes left and right hinge)

641838-001 Base enclosure for use with HP ProBook 6460b computer models

641839-001 Fan

641840-001 Speaker assembly

641841-001 Display Latch Kit

642741-001 Top cover for use with 6460b models that include a 2-button touchpad and fingerprint reader

642742-001 Top cover for use with 6460b models that include a 2-button touchpad without a fingerprint reader

642743-001 Top cover for use with 6460b models that include a 4-button touchpad and a fingerprint reader

642744-001 Top cover for use with 8460p models that include a 4-button touchpad and a fingerprint reader

642745-001 Top cover for use with 8460w models that include a 4-button touchpad and a fingerprint reader

642746-001 Top cover for use with 6460b models that include a 4-button touchpad without a fingerprint reader

642747-001 Top cover for use with 8460p models that include a 4-button touchpad without a fingerprint reader

642749-001 Base enclosure for use with HP EliteBook 8460p and 8460w computer models

pointing stick cables)

keyboard cable)

642751-001 System board for use in all countries and regions except for Russia and China in computers with discrete

642753-001 System board for use in all countries and regions except for Russia and China in computers with discrete

642754-001 System board for use in all countries and regions except for Russia and China in computers with discrete

642755-001 System board for use in all countries and regions except for Russia and China in computers with UMA

642756-001 System board for use in all countries and regions except for Russia and China computers with UMA

642758-001 System board for use in all countries and regions except for Russia and China computers with UMA

642759-001 System board for use in all countries and regions except for Russia and China computers with UMA

642760-001 Keyboard with pointing stick for use in HP EliteBook 8460p models in the United States (includes keyboard

642760-031 Keyboard with pointing stick for use in HP EliteBook 8460p models in the United Kingdom (includes

642760-041 Keyboard with pointing stick for use in HP EliteBook 8460p models in Germany (includes keyboard and

642760-051 Keyboard with pointing stick for use in HP EliteBook 8460p models in France (includes keyboard and

graphics and with WLAN, with WWAN, no vPro (4M)

graphics and with vPro (8M), WLAN, WWAN, and 512-MB graphics

graphics and with vPro (8M), WLAN, WWAN, and 1-GB graphics

graphics and with WLAN, no WWAN, no vPro (4M)

graphics and with WLAN, with WWAN, no vPro (4M)

graphics and with vPro (8M), WLAN, WWAN

graphics and with vPro (8M), WLAN, WWAN, and USB 3.0 ports

and pointing stick cables)

keyboard and pointing stick cables)

pointing stick cables)

50 Chapter 3 Illustrated parts catalog

Spare part number

Description

642760-061 Keyboard with pointing stick for use in HP EliteBook 8460p models in Italy (includes keyboard and pointing

642760-071 Keyboard with pointing stick for use in HP EliteBook 8460p models in Spain (includes keyboard and

642760-081 Keyboard with pointing stick for use in HP EliteBook 8460p models in Denmark (includes keyboard and

642760-091 Keyboard with pointing stick for use in HP EliteBook 8460p models in Norway (includes keyboard and

642760-121 Keyboard with pointing stick for use in HP EliteBook 8460p models in French Canada (includes keyboard

642760-131 Keyboard with pointing stick for use in HP EliteBook 8460p models in Portugal (includes keyboard and

642760-141 Keyboard with pointing stick for use in HP EliteBook 8460p models in Turkey (includes keyboard and

642760-161 Keyboard with pointing stick for use in HP EliteBook 8460p models in Latin America (includes keyboard and

642760-171 Keyboard with pointing stick for use in HP EliteBook 8460p models in Saudi Arabia (includes keyboard and

642760-201 Keyboard with pointing stick for use in HP EliteBook 8460p models in Brazil (includes keyboard and

642760-211 Keyboard with pointing stick for use in HP EliteBook 8460p models in Hungary (includes keyboard and

stick cables)

pointing stick cables)

and pointing stick cables)

pointing stick cables)

642760-251 Keyboard with pointing stick for use in HP EliteBook 8460p models in Russia (includes keyboard and

642760-261 Keyboard with pointing stick for use in HP EliteBook 8460p models in Bulgaria (includes keyboard and

642760-281 Keyboard with pointing stick for use in HP EliteBook 8460p models in Thailand (includes keyboard and

642760-291 Keyboard with pointing stick for use in HP EliteBook 8460p models in Japan (includes keyboard and

642760-A41 Keyboard with pointing stick for use in HP EliteBook 8460p models in Belgium (includes keyboard and

642760-A81 Keyboard with pointing stick for use in HP EliteBook 8460p models in the Czech Republic (includes

642760-AB1 Keyboard with pointing stick for use in HP EliteBook 8460p models in Taiwan (includes keyboard and

642760-AD1 Keyboard with pointing stick for use in HP EliteBook 8460p models in South Korea (includes keyboard and

642760-B31 Keyboard with pointing stick for use in HP EliteBook 8460p models in the Netherlands and Europe

642760-B71 Keyboard with pointing stick for use in HP EliteBook 8460p models in Sweden (includes keyboard and

642760-BA1 Keyboard with pointing stick for use in HP EliteBook 8460p models in Slovenia (includes keyboard and

pointing stick cables)

keyboard and pointing stick cables)

pointing stick cables)

(includes keyboard and pointing stick cables)

pointing stick cables)

Sequential part number listing 51

Spare part number

Description

642760-BB1 Keyboard with pointing stick for use in HP EliteBook 8460p models in Israel (includes keyboard and

642760-BG1 Keyboard with pointing stick for use in HP EliteBook 8460p models in Switzerland (includes keyboard and

642760-D61 Keyboard with pointing stick for use in HP EliteBook 8460p models in India (includes keyboard and pointing

642760-DD1 Keyboard with pointing stick for use in HP EliteBook 8460p models in Iceland (includes keyboard and

642760-DJ1 Keyboard with pointing stick for use in HP EliteBook 8460p models in Greece (includes keyboard and

642760-DW1 Keyboard with pointing stick for use in HP EliteBook 8460p models in the French Arabic region (includes

642761-001 Keyboard with pointing stick for use in HP EliteBook 8460w models in the United States (includes keyboard

642761-121 Keyboard with pointing stick for use in HP EliteBook 8460w models in French Canada (includes keyboard

642761-161 Keyboard with pointing stick for use in HP EliteBook 8460w models in Latin America (includes keyboard

642761-201 Keyboard with pointing stick for use in HP EliteBook 8460w models in Brazil (includes keyboard and

642761-281 Keyboard with pointing stick for use in HP EliteBook 8460w models in Thailand (includes keyboard and

pointing stick cables)

stick cables)

pointing stick cables)

keyboard cable)

and pointing stick cables)

pointing stick cables)

642761-291 Keyboard with pointing stick for use in HP EliteBook 8460w models in Japan (includes keyboard and

642761-AB1 Keyboard with pointing stick for use in HP EliteBook 8460w models in Taiwan (includes keyboard and

642761-AD1 Keyboard with pointing stick for use in HP EliteBook 8460w models in South Korea (includes keyboard and

642761-D61 Keyboard with pointing stick for use in HP EliteBook 8460w models in India (includes keyboard and pointing

642762-001 USB 3.0 board

642763-001 ExpressCard assembly

642764-001 Fingerprint reader board (includes cable)

642765-001 Lid switch board with cable

642766-001 Heat sink for use in computers with UMA graphics

642767-001 Heat sink for use in computers with discrete graphics

642768-001 Rubber Kit for use with model 8460p/w (includes rubber feet and rubber screw covers)

642769-001 Smart card reader for use with model 8460p/w

642774-001 Hard Drive Hardware Kit (includes hard drive bracket and screws)

642778-001 Display enclosure for use in HP ProBook 6460b models

pointing stick cables)

stick cables)

52 Chapter 3 Illustrated parts catalog

Spare part number

642779-001 Display enclosure for use in HP EliteBook 8460p models

642780-001 Display enclosure for use in HP EliteBook 8460w models (includes backlight module)

642782-001 Display Hinge Kit for use in HP EliteBook 8460p/w models

642783-001 Display hinge covers for use in HP ProBook 6460b models (includes left and right covers)

642784-001 Display hinge covers for use in HP EliteBook 8460p/w models (includes left, right, and middle covers)

642785-001 Display Rubber Kit

642787-001 Display Screw Kit for use in HP ProBook 6460b models

642788-001 Display Screw Kit for use in HP EliteBook 8460p/w models

642789-001 Display Cable Kit for use in HP ProBook 6460b models with HD displays (includes display cable and

642790-001 Display Cable Kit for use in HP EliteBook 8460p models with HD displays (includes display cable and

642791-001 Display Cable Kit for use in HP EliteBook 8460w models with HD displays (includes display cable and

642792-001 Display Cable Kit for use in HP ProBook 6460b models with HD+ displays (includes display cable and

Description

webcam cable)

642793-001 Display Cable Kit for use in HP EliteBook 8460p models with HD+ displays (includes display cable and

webcam cable)

642794-001 Display Cable Kit for use in HP EliteBook 8460w models with HD+ displays (includes display cable and

webcam cable)

642795-001 Webcam module with microphone for use in HP ProBook 6460b models

642796-001 Webcam module with microphone for use in HP ProBook 8460p/w models

642797-001 Microphone module for use in HP ProBook 6460b models

642798-001 Microphone module for use in HP ProBook 8460p/w models

642799-001 WLAN antennas for use in HP ProBook 6460b models (includes two antennas)

642800-001 WLAN antennas for use in HP EliteBook 8460p/w models (includes three antennas)

642801-001 WWAN antennas for use in HP ProBook 6460b models

642802-001 WWAN antennas for use in HP EliteBook 8460p/w models

642804-001 Plastics Kit for use in HP EliteBook 8460p/w models (see

spare part information)

643910-001 DVD-ROM drive

643911-001 DVD±RW and CD-RW SuperMulti DL combo drive

643912-001 Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive

643913-001 Blu-ray ROM DVD±RW SuperMulti DL Drive

Plastics Kit on page 40 for more Plastics Kit

643914-001 Display panel, 35.6-cm (14.0-in), HD anti-glare, LED, SVA, LVDS (does not include cable) for use with HP

ProBook 6460b models

643915-001 Display panel, 35.6-cm (14.0-in), HD+, anti-glare, LED, LVDS (does not include cable) for use with HP

ProBook 6460b models

Sequential part number listing 53

Spare part number

643916-001 160-GB solid-state drive (SSD)

643917-001 128-GB solid-state drive (SSD)

643918-001 Display bezel for use with HP ProBook 6460b models with or without a webcam

643919-001 Display bezel for use with HP EliteBook 8460p models with or without a webcam

643920-001 Display bezel for use with HP EliteBook 8460w models with or without a webcam

643921-001 Upgrade Bay – Hard Drive Adapter Kit

Description

646316-002 System board for use in only Russia and China in computers with discrete graphics with WLAN, with

646318-002 System board for use in only Russia and China in computers with discrete graphics with vPro (8M), WLAN,

646319-002 System board for use in only Russia and China in computers with discrete graphics with vPro (8M), WLAN,

646320-002 System board for use in only Russia and China in computers with UMA graphics with WLAN, no WWAN, no

646321-002 System board for use in only Russia and China in computers with UMA graphics with WLAN and WWAN,

646323-002 System board for use in only Russia and China in computers with UMA graphics with vPro (8M), WLAN,

646324-002 System board for use in only Russia and China in computers with UMA graphics and with vPro (8M),

646760-001 Intel Celeron processor, B810, 1.6-GHz, with 2-MB L3 cache

651948-001 RTC battery

653039-001 Display panel, 35.6-cm (14.0-in), HD anti-glare, LED, SVA, LVDS (does not include cable) for use with HP

653040-001 Display panel, 35.6-cm (14.0-in), HD+ anti-glare, LED, SVA, LVDS (does not include cable) for use with HP

WWAN, no vPro (4M)

WWAN, and 512-MB graphics

WWAN, and 1-GB graphics

vPro (4M)

no vPro (4M)

WWAN, and 512-MB graphics

WLAN, WWAN, and USB 3.0 ports

EliteBook 8460p/w models

653075-001 Ambient light sensor

653339-001 Intel Core i3 processor, 2330M, 2.2-GHz, 3-MB L3 cache

653341-001 Intel Core i5 processor, 2430M, 2.4-GHz (turbo up to 3.0-GHz), 3-MB L3 cache

654823-001 Smart card reader for use with model 6460b

656424-001 500-GB, 7200-rpm hard drive (for use in the upgrade bay)

657836-001 Display panel support kit for use in 6460b models

657837-001 Display panel support kit for use in 8460p models

657838-001 Display panel support kit for use in 8460w models

659083-001 6-cell, 2.55 Ah Li-ion battery (1-year warranty)

659766-001 DVD-ROM Drive

659767-001 DVD±RW and CD-RW SuperMulti DL Combo Drive

659769-001 Blu-ray ROM DVD±RW SuperMulti DL Drive

54 Chapter 3 Illustrated parts catalog

Spare part number

660576-001 Optical drive bezel

664663-001 Intel Celeron Dual-Core processor, B840, 1.9-GHz, 2-MB L3 cache

665116-001 Intel Core i7 processor, 2670QM, 2.2-GHz (turbo up to 3.1-GHz), 6-MB L3 cache

666173-001 Intel Core i7 processor, 2640M, 2.8-GHz (turbo up to 3.5-GHz), 4-MB L3 cache

666174-001 Intel Core i7 processor, 2760QM, 2.4-GHz (turbo up to 3.5-GHz), 6-MB L3 cache

666175-001 Intel Core i7 processor, 2860QM, 2.5-GHz (turbo up to 3.6-GHz), 8-MB L3 cache

669684-001 256-GB solid-state drive (SSD)

669685-001 120-GB solid-state drive (SSD)

670123-001 System board for use in computers with vPro (8M), WLAN, WWAN, 1-GB graphics, and USB 3.0 ports in all

670124-001 System board for use in computers with vPro (8M), WLAN, WWAN, 1-GB graphics, and USB 3.0 ports only

676359-001 Intel Core i5 processor, 2450M, 2.5-GHz (turbo up to 3.1-GHz), 3-MB L3 cache

677152-001 Intel Core i3 processor, 2370M, 2.4-GHz, 3-MB L3 cache

681122-001 128-GB solid-state drive (SSD), SATA III

681123-001 256-GB solid-state drive (SSD), SATA III

Description

countries and regions except for Ukraine and the People's Republic of China

in Ukraine and the People's Republic of China

684565-001 256-GB solid-state drive (SSD), Self-Encrypting Drive (SED)

Sequential part number listing 55

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

● Flat-bladed screwdriver

● Phillips P0 and P1 screwdrivers

Torx T8 screwdriver

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

56 Chapter 4 Removal and replacement procedures

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Preliminary replacement requirements 57

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

58 Chapter 4 Removal and replacement procedures

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or

●

packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive

●

foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface and use properly grounded

●

tools and equipment.

● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe

●

materials.

● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

Styrofoam.

● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

● Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements 59

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

● Metal tote boxes

● Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

60 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

Product name (1). This is the product name affixed to the front of the computer.

●

● Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

Part number/Product number (p/n) (3). This number provides specific information about the

●

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

Warranty period (4). This number describes the duration (in years) of the warranty period for the

●

computer.

Model description (5). This is the alphanumeric identifier used to locate documents, drivers, and

●

support for the computer.

Component replacement procedures 61

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 641831-001 for HP ProBook 6460b models and 642768-001 for HP EliteBook 8460p/w models. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below.

62 Chapter 4 Removal and replacement procedures

Battery

Description Spare part number

9-cell, 100 WHr, 3.0 Ah Li-ion battery (CC09100-CL) 631243-001

9-cell, 100 WHr, 3.0 Ah Li-ion battery (BB09100-CL) 634087-001

9-cell, 73 WHr, 2.2 Ah Li-ion battery 634089-001

6-cell, 62 WHr, 2.8 Ah, Li-ion battery 628668-001

6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery 628670-001

6-cell, 2.55 Ah Li-ion battery (1-year warranty) 659083-001

3-cell, 31 WHr, 2.8 Ah Li-ion battery 628664-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Position the computer upside-down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch (1) to release the battery.

3. Remove the battery (2) from the computer.

Component replacement procedures 63

SIM

Install the battery by inserting it into the battery bay until you hear a click.

NOTE: This section applies only to computer models with WWAN capability.

NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the

computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.

Before removing the SIM, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the SIM:

1. Press in on the SIM (1). (The module is partially ejected from the SIM slot.)

2. Remove the SIM (2) from the SIM slot.

Battery on page 63).

Reverse this procedure to install the SIM.

64 Chapter 4 Removal and replacement procedures

Display assembly components (panel, bezel, webcam, microphone)

All display assemblies include WLAN antenna transceivers and cables. WWAN models also include 2 WWAN antenna transceivers and cables.

Full hinge-up displays are not spared.

This section describes removing components that do not require that you entirely remove the display assembly from the computer. You can remove the display bezel, webcam/microphone module, and display panel with the display assembly still attached to the computer.

To remove the remaining display components, including the display brackets, antennas, cable, and enclosure, you must remove the entire display assembly from the computer.See

components (cable, antennas, hinges, enclosure) on page 110 for more information about removing

the remaining components.

Description Spare part number

Display panels

For use with HP ProBook 6460b models

35.6-cm (14.0-in), HD+, anti-glare, LED, LVDS (does not include cable) 643915-001

●

● 35.6-cm (14.0-in), HD anti-glare, LED, SVA, LVDS (does not include cable) 643914-001

For use with HP EliteBook 8460p/w models

Display assembly

35.6-cm (14.0-in), HD, anti-glare, LED, LVDS (does not include cable) 653039-001

●

● 35.6-cm (14.0-in), HD+ anti-glare, LED, SVA, LVDS (does not include cable) 653040-001

Display bezels

For use with HP ProBook 6460b models with or without a webcam 643918-001

For use with HP EliteBook 8460p models with or without a webcam 643919-001

For use with HP EliteBook 8460w models with or without a webcam 643920-001

Webcam module with microphone

For use in HP ProBook 6460b models 642795-001

For use in HP EliteBook 8460p/w models 642796-001

Microphone modules

For use in HP ProBook 6460b models 642797-001

For use in HP EliteBook 8460p/w models 642798-001

Display Screw Kit

For use in HP ProBook 6460b models 642787-001

For use in HP EliteBook 8460p/w models 642788-001

Display Rubber Kit 642785-001

Component replacement procedures 65

Before removing the display panel, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 63).

Remove the display assembly components:

1. Position the computer upright, with the front toward you.

2. Open the computer as far as possible.

3. To remove the display bezel, remove the two rubber screw covers (1) and the two Phillips

PM2.5×5.0 screws (2) in the bottom corners of the display bezel.

4. Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom

(3) of the bezel until it disengages from the display enclosure.

66 Chapter 4 Removal and replacement procedures

5. Remove the display bezel (4).

6. If it is necessary to replace the webcam module, gently pull the module away from the double-

sided tape on the display enclosure (1), disconnect the webcam cable from the module (2), and then remove the webcam.

7. If it is necessary to replace the display panel, remove the four Phillips PM2.5×5.0 screws (1) at

the bottom of the display panel.

8. Remove the two broadhead Phillips PM2.0×4.0 screws (2) at the top of the display panel.

Component replacement procedures 67

9. Pivot the display panel upward until it sits at a 90 degree angle (3).

10. Disconnect the display panel cable from the back of the display panel (1).

11. Remove the six Phillips PM2.5×5.0 screws (2) that secure the display panel to the brackets.

12. Slide the display panel up and out of the hinges (3).

Reverse this procedure to reassemble and install the display assembly components.

When replacing the display panel, after connecting the display cable, slide the panel into the bracket (1), replace the screws (2), and then rotate the panel assembly downward so it lies flat in the enclosure (3). Make sure to insert the display panel brackets into the notches in the corners of the display enclosure (4).

68 Chapter 4 Removal and replacement procedures

Component replacement procedures 69

Bottom door

The bottom door is available in the Plastics Kit, spare part number 641832-001 for HP ProBook 6460b models and 642804-001 for HP EliteBook 8460p/w models.

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the bottom door:

1. Position the computer upside-down on a flat surface, with the battery bay toward you.

2. Slide the release latch (1) and remove the locking screw (if installed) (2).

3. Slide the release latch (3) to disengage the door from the computer.

4. Slide the door toward the front of the computer (4), and then lift the door off the computer (5).

Battery on page 63).

Reverse the removal procedures to install the bottom door.

70 Chapter 4 Removal and replacement procedures

Smart card reader

Description Spare part number

Smart card reader assembly for use in 8460p/w models 642769-001

Smart card reader assembly for use in 6460b models 654823-001

Before removing the smart card reader assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 63).

Bottom door on page 70).

Remove the smart card reader assembly:

1. Position the bottom cover upside-down with the front toward you.

2. Disconnect the cable from the system board connector (1).

3. Flex the tabs (2) that secure the board to the plastic holder, and then remove the board from the

plastic holder (3).

Reverse this procedure to install the smart card reader assembly.

Component replacement procedures 71

Optical drive

Description Spare part number

For use in 6460b/8460p models:

Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 643912-001

Blu-ray ROM DVD±RW SuperMulti DL Drive 643913-001

DVD±RW and CD-RW SuperMulti DL Combo Drive 643911-001

DVD-ROM Drive 643910-001

For use in 8460w models:

Blu-ray ROM DVD±RW SuperMulti DL Drive 659769-001

DVD±RW and CD-RW SuperMulti DL Combo Drive 659767-001

DVD-ROM Drive 659766-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 63).

Bottom door on page 70).

Remove the optical drive:

1. Position the computer upside-down with the right side toward you.

2. Loosen the captive Phillips screw (1) that secures the optical drive to the computer.

3. Push the optical drive tab (2) to release the optical drive from the computer.

72 Chapter 4 Removal and replacement procedures

4. Remove the optical drive (3) from the computer.

5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear

toward you.

6. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the

optical drive.

7. Remove the optical drive bracket (2).

Reverse this procedure to install an optical drive.

Component replacement procedures 73

Upgrade bay

Description Spare part number

Upgrade Bay – Hard Drive Adapter Kit 643921-001

500-GB, 7200-rpm (for use in the upgrade bay) 656424-001

320-GB, 7200-rpm Self-Encrypting Drive (SED) hard drive 626978-001

Before removing a drive from the upgrade bay, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 63).

Bottom door on page 70).

Remove the drive from the upgrade bay:

1. Position the computer upside-down with the right side toward you.

2. Remove the four Phillips PM2.0×4.0 screws that secure the drive assembly into the upgrade

bay.

3. Loosen the captive Phillips screw that secures the drive in the bay (1).

4. Push the drive tab (2) to release the drive from the computer.

74 Chapter 4 Removal and replacement procedures

5. Remove the drive assembly (3) from the computer.

Reverse this procedure to install the hard drive into the upgrade bay.

Component replacement procedures 75

Hard drive

NOTE: All hard drive spare part kits include a hard drive bracket and screws.

Description Spare part number

750-GB, 7200-rpm hard drive 633252-001

640-GB, 5400-rpm hard drive 637312-001

500-GB, 7200-rpm hard drive 634919-001

500-GB, 7200-rpm hard drive (for use in the upgrade bay) 656424-001

500-GB, 5400-rpm hard drive 634932-001

320-GB, 7200-rpm, Self-Encrypting Drive (SED) hard drive 626978-001

320-GB, 7200-rpm hard drive 627731-001

320-GB, 5400-rpm hard drive 622643-001

250-GB, 7200-rpm hard drive 635225-001

256-GB solid-state drive 669684-001

256-GB solid-state drive, Self-Encrypting Drive (SED) 684565-001

256-GB solid-state drive, SATA III 681123-001

160-GB solid-state drive 643916-001

128-GB solid-state drive 643917-001

128-GB solid-state drive, SATA III 681122-001

120-GB solid-state drive 669685-001

Upgrade Bay - Hard Drive Adapter Kit 643921-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 63).

Bottom door on page 70).

Remove the hard drive:

1. Position the computer upside-down, with the battery bay toward you.

2. If necessary, lift the smart card reader out of the way.

3. Loosen the three captive Phillips screws (1) that secure the hard drive to the computer.

76 Chapter 4 Removal and replacement procedures

4. Grasp the Mylar tab on the hard drive and slide the hard drive to the right (2) to disconnect it

from the system board connector.

5. Remove the hard drive (3) from the hard drive bay.

6. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×5.0 hard drive

bracket screws (1) from each side of the hard drive (4 total screws).

7. Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

Component replacement procedures 77

RTC battery

Description Spare part number

RTC battery 651948-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 63).

Bottom door on page 70).

Remove the RTC battery:

1. Position the computer upside-down, with the front toward you.

2. Insert a small tool into the slot (1) to disengage the battery from the socket.

3. Remove the battery from the computer (2).

Reverse this procedure to install the RTC battery.

78 Chapter 4 Removal and replacement procedures

Memory modules

NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the

computer.

Description Spare part number

2-GB (PC3-10600, 1333-MHz, DDR3) 621565-001

4-GB (PC3-10600, 1333-MHz, DDR3) 621569-001

8-GB (PC3-10600, 1333-MHz, DDR3) 634091-001

Update BIOS before adding memory modules

Before adding new memory, make sure you update the computer to the latest BIOS.

CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may

result in various system problems.

To update BIOS:

1. Navigate to

www.hp.com.

2. Click Support & Drivers > click Drivers & Software.

3. In the Enter a product name/number box, type the computer model information, and then click

Search.

4. Click the link for the computer model.

5. Select the operating system, and then click Next.

6. Under Step 2: Select a Download, click the BIOS link.

7. Click the link for the most recent BIOS.

8. Click the Download button, and then follow the on-screen instructions.

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 63).

5. Remove the bottom door (see

Bottom door on page 70).

Remove the memory module:

1. Position the computer upside-down with the battery bay toward you.

2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 79

3. Remove the memory module (2) by pulling the module away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

NOTE: The computer uses two memory slots. The top slot houses the expansion memory

module and is shown in the first image below. The bottom slot houses the primary memory module and is shown in the second image below.

Reverse this procedure to install a memory module.

80 Chapter 4 Removal and replacement procedures

WWAN module

CAUTION: The WWAN module and the WLAN module are not interchangeable.

Description Spare part number

HP hs2340 HSPA+ Mobile Broadband Module 632155-001

HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001

HP lt2510 EV-DO/LTE Mobile Broadband Module 634513-001

Before removing the WWAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the SIM (see

6. Remove the bottom door (see

Battery on page 63).

SIM on page 64).

Bottom door on page 70).

Remove the WWAN module:

1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.

NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The

blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.

2. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WWAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 81

3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.

NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.

Figure 4-1 Removing the WWAN module

NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WWAN module.

82 Chapter 4 Removal and replacement procedures

WLAN module

CAUTION: The WLAN module and the WWAN module are not interchangeable.

Description Spare part number

Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, the People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Martinique, US Virgin Islands, Puerto Rico, Nether Antilles, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, Venezuela, and Vietnam

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Aruba, the Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, the Nether Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the US Virgin Islands, and the United States

Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

572511-001

582564-001

582564-002

Component replacement procedures 83

Description Spare part number

Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Intel Wi-Fi Link 1000 for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, People's Republic of China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uruguay, the US Virgin Islands, the United States, Venezuela, and Vietnam

593836-001

593530-001

84 Chapter 4 Removal and replacement procedures

Description Spare part number

Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Intel Centrino Advanced-N 6205 for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

630435-001

631954-001

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

Component replacement procedures 85

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 63).

Bottom door on page 70).

Remove the WLAN module:

1. Position the computer right-side up with the battery bay toward you.

2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal

labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable connects to the middle terminal on the WLAN module.

3. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

86 Chapter 4 Removal and replacement procedures

4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the

protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

Component replacement procedures 87

Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The

Bluetooth module cable is included in the Cable Kit, spare part number 641830-001. See

on page 39 for more Cable Kit spare part number information.

Description Spare part number

Bluetooth module 537921-001

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

Cable Kit

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 63).

Bottom door on page 70).

Remove the Bluetooth module:

1. Position the computer upside-down with the front toward you.

2. Lift the module straight up out of the computer (1), and then disconnect the cable (2) from the

module.

3. Remove the module from the computer.

Reverse this procedure to install the Bluetooth module.

88 Chapter 4 Removal and replacement procedures

Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The modem

module cable is included in the Cable Kit, spare part number 641830-001. See for more Cable Kit spare part number information.

Description Spare part number

Modem module 628824-001

Before removing the modem module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

Cable Kit on page 39

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 63).

Bottom door on page 70).

Remove the modem module:

1. Position the computer upside-down with the front toward you.

2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system

board.

3. Disconnect the modem module (2) from the system board by lifting it straight up.

4. Disconnect the modem module cable (3) from the modem module.

Reverse this procedure to install the modem module.

Component replacement procedures 89

Fan

Description Spare part number

Fan 641839-001

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

Battery on page 63).

Bottom door on page 70).

Remove the fan:

1. Position the computer upside-down with the front toward you.

2. Loosen the two captive Phillips screws (1) that secure the fan to the base enclosure.

3. Rotate the right side of the fan upward at an angle (2), and then lift the fan up to gain access to

the system board connector.

4. Disconnect the fan cable (3) from the system board.

5. Remove the fan from the computer.

Reverse this procedure to install the fan.

90 Chapter 4 Removal and replacement procedures

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of

the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Heat sink

NOTE: All heat sink spare part kits include replacement thermal material.

Description Spare part number

Heat sink for use in computers with UMA graphics 642766-001

Heat sink for use in computers with discrete graphics 642767-001

Before removing the heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the bottom door (see

6. Remove the fan (see

Battery on page 63).

Bottom door on page 70).

Fan on page 90).

Remove the heat sink:

1. Position the computer upside-down with the front toward you.

2. In the order indicated on the heat sink, loosen the captive Phillips screws (1) that secure the

heat sink to the system board. The discrete heat sink has six screws, while the UMA heat sink has four screws. Both heat sinks are illustrated below.

3. Lift the right side of the heat sink up at an angle (2).

Component replacement procedures 91

4. Pull the heat sink away from the side of the computer to remove it (3).

NOTE: The first image shows the discrete heat sink, the second image shows the UMA heat

sink.

NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the processor

(1), the graphics processor (3), and the heat sink (2) and (4) each time you remove the heat sink. All

heat sink and processor spare part kits include thermal material.

92 Chapter 4 Removal and replacement procedures

HP EliteBook 8460w Mobile Workstation, EliteBook 8460p Notebook PC, ProBook 6460b Notebook PC User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Display

TouchPad

Lights

Buttons and fingerprint reader

Keys

Front

Left

Rear

Right

Bottom

3 Illustrated parts catalog

Service tag

Computer major components

Display components

Cable Kit

Plastics Kit

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service tag

Computer feet

Battery

Display assembly components (panel, bezel, webcam, microphone)

Bottom door

Smart card reader

Optical drive

Upgrade bay

Hard drive

RTC battery

Memory modules

WWAN module

WLAN module

Bluetooth module

Modem module

Heat sink