HP elitebook 6930p Service Manual
HP EliteBook 6930p Notebook PC
Maintenance and Service Guide
© Copyright 2009 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks of Intel Corporation in the United
States and other countries. Java is a US
trademark of Sun Microsystems, Inc.
Microsoft, Windows, and Windows Vista are
U.S. registered trademarks of Microsoft
Corporation in the United States. SD Logo is
a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: August 2008
Second Edition: January 2009
Document Part Number: 462940-002
MSG revision history
Revision Publication date Description
A November 2009 The part number has been updated to 593138-001 for the 90-W HP Smart AC
adapter for use in all countries and regions except India. The information was
updated in the following locations:
part number listing on page 30.
Miscellaneous parts on page 29 and Sequential
iii
iv MSG revision history
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 8
Display ................................................................................................................................. 8
Antennae ............................................................................................................................. 9
Button, switches, and fingerprint reader ............................................................................ 10
Keys ................................................................................................................................... 11
Lights ................................................................................................................................. 12
Pointing devices ................................................................................................................. 13
Front components .............................................................................................................................. 14
Rear components ............................................................................................................................... 15
Right-side components ....................................................................................................................... 15
Left-side components ......................................................................................................................... 16
Bottom components ........................................................................................................................... 17
3 Illustrated parts catalog
Serial number location ........................................................................................................................ 18
Computer major components ............................................................................................................. 19
Plastics Kit .......................................................................................................................................... 26
Cable Kit ............................................................................................................................................. 27
Mass storage devices ......................................................................................................................... 28
Miscellaneous parts ............................................................................................................................ 29
Sequential part number listing ............................................................................................................ 30
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 36
Tools required .................................................................................................................... 36
Service considerations ....................................................................................................... 36
Plastic parts ....................................................................................................... 36
Cables and connectors ..................................................................................... 37
Drive handling ................................................................................................... 37
Grounding guidelines ......................................................................................................... 38
vii
Electrostatic discharge damage ........................................................................ 38
Packaging and transporting guidelines ............................................. 39
Workstation guidelines ..................................................................... 39
Equipment guidelines ....................................................................... 40
Unknown user password ................................................................................................... 41
Component replacement procedures ................................................................................................. 42
Service tag ......................................................................................................................... 42
Computer feet .................................................................................................................... 43
Battery ............................................................................................................................... 44
SIM .................................................................................................................................... 45
Display inverter .................................................................................................................. 46
Bluetooth module ............................................................................................................... 48
Hard drive .......................................................................................................................... 50
Optical drive ....................................................................................................................... 52
Upgrade bay device ........................................................................................................... 53
Expansion memory module ............................................................................................... 55
WWAN module .................................................................................................................. 56
Keyboard ........................................................................................................................... 58
Primary memory module .................................................................................................... 60
Modem module .................................................................................................................. 62
WLAN module .................................................................................................................... 63
RTC battery ....................................................................................................................... 66
Switch cover ...................................................................................................................... 67
Power button board ........................................................................................................... 69
Fan ..................................................................................................................................... 70
Heat sink ............................................................................................................................ 71
Processor ........................................................................................................................... 76
Display assembly ............................................................................................................... 78
Top cover ........................................................................................................................... 83
TouchPad .......................................................................................................................... 85
Fingerprint reader board .................................................................................................... 87
Bluetooth module cable ..................................................................................................... 88
Speaker ............................................................................................................................. 89
Audio/ExpressCard assembly ............................................................................................ 90
Modem module cable ........................................................................................................ 91
System board ..................................................................................................................... 93
5 Computer Setup
Starting Computer Setup .................................................................................................................... 96
Using Computer Setup ....................................................................................................................... 96
Computer Setup menus ..................................................................................................................... 98
viii
Navigating and selecting in Computer Setup ..................................................................... 96
Restoring factory settings in Computer Setup ................................................................... 97
6 Specifications
Computer specifications ................................................................................................................... 102
14.1-inch, WXGA display specifications ........................................................................................... 103
Hard drive specifications .................................................................................................................. 104
DVD±RW and CD-RW Double-Layer Combo Drive specifications .................................................. 105
DVD/CD-RW Combo Drive specifications ........................................................................................ 106
DVD-ROM Drive ............................................................................................................................... 107
System DMA specifications .............................................................................................................. 108
System interrupt specifications ......................................................................................................... 109
System I/O address specifications ................................................................................................... 110
System memory map specifications ................................................................................................. 112
7 Screw listing
Phillips PM2.0×5.0 captive screw ..................................................................................................... 114
Phillips PM2.5×11.0 captive screw ................................................................................................... 115
Phillips PM3.0×4.0 screw ................................................................................................................. 116
Phillips 2.5×9.0 captive screw .......................................................................................................... 117
Phillips PM2.0×3.0 screw ................................................................................................................. 118
Phillips PM2.5×4.0 screw ................................................................................................................. 119
Phillips PM2.5×4.0 screw ................................................................................................................. 120
Phillips PM2.0×3.0 broad-head screw .............................................................................................. 122
Torx8 T8M2.5×7.0 screw ................................................................................................................. 124
Phillips PM2.5×7.0 screw ......................................................................................................
Phillips PM2.5×11.0 captive screw ................................................................................................... 128
Phillips PM2.0×5.0 screw ................................................................................................................. 129
File menu ........................................................................................................................... 98
Security menu .................................................................................................................... 98
Diagnostics menu .............................................................................................................. 99
System Configuration menu ............................................................................................ 100
........... 126
8 Backup and recovery in Windows Vista
Overview .......................................................................................................................................... 130
Creating recovery discs .................................................................................................................... 131
Backing up your information ............................................................................................................. 132
Backup tips ...................................................................................................................... 132
Backing up individual files or folders ................................................................................ 133
Scheduling an automatic backup ..................................................................................... 133
Creating system restore points ........................................................................................ 134
Performing a recovery ...................................................................................................................... 135
Recovering individual files ............................................................................................... 135
Restoring the computer to a previous state ..................................................................... 136
Recovering information using f8 recovery tools ............................................................... 136
ix
Recovering information using Windows Recovery Environment (WinRE) ...... 137
Recovering information using Recovery Manager .......................................... 138
Recovering the entire hard drive using f11 ...................................................................... 138
Recovering information using a Windows Vista operating system DVD (purchased
separately) ....................................................................................................................... 139
9 Backup and recovery in Windows XP
Backing up your information ............................................................................................................. 140
When to back up .............................................................................................................. 140
Backup suggestions ......................................................................................................... 141
Backing up individual files or folders ................................................................................ 141
Backing up all files and folders ........................................................................................ 142
Creating recovery points .................................................................................................. 142
Scheduling backups ......................................................................................................... 143
Performing a recovery ...................................................................................................................... 143
Initiating a recovery in Windows ...................................................................................... 143
10 Connector pin assignments
1394 ................................................................................................................................................. 144
Audio-in (microphone) ...................................................................................................................... 145
Audio-out (headphone) ..................................................................................................................... 145
External monitor ............................................................................................................................... 146
RJ-11 (modem) ................................................................................................................................ 147
RJ-45 (network) ................................................................................................................................ 147
Universal Serial Bus ......................................................................................................................... 148
11 Power cord set requirements
Requirements for all countries and regions ...................................................................................... 149
Requirements for specific countries and regions ............................................................................. 150
12 Recycling
Battery .............................................................................................................................................. 151
Display .............................................................................................................................................. 151
Index ................................................................................................................................................................. 157
x
1 Product description
Category Description Computer models
equipped with discrete
graphics subsystem
memory
Product Name HP EliteBook 6930p Notebook PC √ √
Processors Intel® Core™ 2 Duo processors
Chipset Northbridge: Intel GM45 with up to 1067
Northbridge: Intel PM45 with up to 1067
Southbridge: Intel ICH9M enhanced √ √
T9600 2.80-GHz processor, 6-MB
●
L2 cache, 1066-MHz front side
bus (FSB)
T9400 2.53-GHz processor, 6-MB
●
L2 cache, 1066-MHz FSB
P8600 2.40-GHz processor, 3-MB
●
L2 cache, 1066-MHz FSB
P8400 2.26-GHz processor, 3-MB
●
L2 cache, 1066-MHz FSB
FSB with iAMT support
FSB with iAMT support
√ √
√ √
√ √
√ √
√
√
Computer models equipped
with Unified Memory
Architecture (UMA)
graphics subsystem
memory
Graphics ATI M82-SCE Mobility Radeon HD 3450
discrete graphics subsystem memory
with 128 MB GDDR3 (operating at 700
MHz) or 256 MB GDDR3 (operating at
700 MHz)
Mobile Intel GMA X4500 HD Universal
Memory Architecture (UMA) graphics
subsystem integrated with shared video
memory (dynamically allocated), up
to 384 MB
Panels All display assemblies include 3 wireless
local area network (WLAN) antennae
Supports HP Panel Protection System √ √
Supports HP privacy filter √ √
Supports the following display assemblies:
14.1-inch WXGA LED
●
√
√
√ √
√ √
1
Category Description Computer models
equipped with discrete
graphics subsystem
memory
Computer models equipped
with Unified Memory
Architecture (UMA)
graphics subsystem
memory
Memory 2 customer-accessible/upgradable
Supports dual-channel memory √ √
Supports up to 8 GB of system RAM √ √
PC2-6400, 800-MHz, DDR2 √ √
Supports the following configurations in
14.1-inch WXGA+
●
14.1-inch WXGA
●
memory module slots
all countries and regions except Brazil:
8192-MB total system memory
●
(4096 × 2, dual-channel)
4096-MB total system memory
●
(2048 × 2, dual-channel)
4096-MB total system memory
●
(4096 × 1)
3072-MB total system memory
●
(2048 + 1024, dual-channel)
2048-MB total system memory
●
(1024 × 2)
√ √
√ √
√ √
√ √
2048-MB total system memory
●
(2048 × 1)
1024-MB total system memory
●
(512 × 2, dual-channel)
1024-MB total system memory
●
(1024 × 1)
Supports the following configurations
Hard drives Supports 9.5-mm (2.5-inch) hard drives √ √
Customer-accessible √√
only in Brazil:
4096-MB total system memory
●
(2048 × 2, dual-channel)
2048-MB total system memory
●
(1024 × 2, dual-channel)
2048-MB total system memory
●
(2048 × 1)
1024-MB total system memory
●
(512 × 2, dual-channel)
1024-MB total system memory
●
(1024 × 1)
√ √
2 Chapter 1 Product description
Category Description Computer models
equipped with discrete
graphics subsystem
memory
Serial ATA √ √
Supports Disk Sanitizer √ √
Supports full disk encryption √ √
Supports HP 3D DriveGuard √ √
Computer models equipped
with Unified Memory
Architecture (UMA)
graphics subsystem
memory
Supports RAID 0 (striping) and
Supports the following drives:
Upgrade bay Fixed (removal of 1 screw required) √ √
Customer-accessible √ √
Serial ATA √ √
12.7-mm tray load √ √
Supports weight saver option √ √
Supports the following optical drives:
RAID 1 (mirror)
250-GB, 5400-rpm hard drive
●
160-GB, 7200-rpm hard drive
●
160-GB, 5400-rpm hard drive
●
120-GB, 7200-rpm hard drive
●
120-GB, 5400-rpm hard drive
●
80-GB solid-state drive
●
DVD±RW and CD-RW SuperMulti
●
Double-Layer Combo Drive
with LightScribe
√ √
√ √
√ √
DVD±RW and CD-RW SuperMulti
●
Double-Layer Combo Drive
DVD/CD-RW Combo Drive
●
DVD-ROM Drive
●
Supports the following hard drives
Audio/video HD audio √ √
Integrated dual array microphones (2) √ √
Stereo speakers (2) √ √
Integrated 2-megapixel webcamera √√
(requires the upgrade bay cradle):
250-GB, 5400-rpm
●
160-GB, 7200-rpm
●
√ √
3
Category Description Computer models
equipped with discrete
graphics subsystem
memory
Modem 56K V.92 1.5-inch data/fax modem √ √
Support for no-modem option √ √
Computer models equipped
with Unified Memory
Architecture (UMA)
graphics subsystem
memory
Ethernet Intel 82567LM 10/100/1000 Ethernet,
with iAMT Intel 82567LM Gigabit
network connection
S4/S5 wake on LAN: DC - no √ √
S4/S5 wake on LAN: AC - yes √ √
Wireless Integrated WLAN options by way of wireless module:
Support for no-WLAN option √ √
Support for the following WLAN formats:
Integrated WWAN options by way of wireless module:
3 WLAN antennae built into
display assembly
Broadcom 4322 802.11a/b/g/n
●
Broadcom 4311AG 802.11a/b/g
●
Broadcom BCM4312 802.11b/g
●
Intel Wi-Fi Link 5300 802.11a/b/g/n
●
Intel Wi-Fi Link 5100 802.11a/b/g/n
●
Intel Wi-Fi Link 5100 802.11b/g
●
√ √
√ √
√ √
Subscriber identity module
Integrated personal area network (PAN) options by way of Bluetooth® module:
Broadcom Bluetooth 2.0+EDR √ √
External media
cards
SD card reader supporting Secure
Ports Audio-in (mono microphone) √ √
Audio-out (stereo headphone) √ √
Docking √ √
Battery (system) √√
2 WWAN antennae built into
display assembly
(SIM) security
Support for no-WPAN option √ √
One ExpressCard/54 slot √ √
Digital (SD) Memory Card and
MultiMediaCard (MMC)
√ √
√ √
√ √
4 Chapter 1 Product description
Category Description Computer models
equipped with discrete
graphics subsystem
memory
Battery (travel) √ √
RJ-11 (modem) √ √
Computer models equipped
with Unified Memory
Architecture (UMA)
graphics subsystem
memory
RJ-45 (Ethernet, includes link and
activity lights)
USB (3) √ √
VGA (Dsub 15-pin) supporting 1600 ×
1200 external resolution at 75-GHz (hot
plug/unplug with auto-detect)
1394a √ √
3-pin HP Smart AC Adapter √ √
Keyboard/
pointing devices
Spill-resistant keyboard √ √
Dura-Keys √ √
Vertical scrolling, taps enabled as
Dualpoint (pointing stick and TouchPad)
Power
requirements
11.97-inch keyboard with embedded
numeric keypad
default
with 2 pointing stick buttons and 2
TouchPad buttons
90-W HP Smart AC Adapter with
localized cable plug support (2-wire plug
with ground pin, supports 2pin DC connector)
√ √
√ √
√ √
√ √
√ √
√ √
6-cell, 55-Wh Li-ion battery √ √
4-cell, 37-Wh Li-ion battery √ √
Support for 12-cell Ultra
Capacity Battery
Support for 8-cell Li-ion Extended
Life Battery
HP Fast Charge Technology √ √
Security Supports Kensington security sock √ √
Infineon Trusted Platform Module
(TPM) v. 1.2
TPM Enhanced Drive Lock √ √
Fingerprint reader √ √
Integrated smart card reader √ √
Operating
system
Preinstalled:
√ √
√ √
√ √
5
Category Description Computer models
equipped with discrete
graphics subsystem
memory
Computer models equipped
with Unified Memory
Architecture (UMA)
graphics subsystem
memory
Windows® Vista® Basic 32 with and
without Office Ready
Windows Vista Business 32 with and
without Office Ready
Windows Vista Ultimate with Office
Ready (in Canada and
the United States)
Windows Vista Business with
Windows® XP Pro with and without
Office Ready
Windows Vista Basic 32 with Office
Personal and Powerpoint (Japan)
Windows Vista Basic 32 with Office Pro
2007 (Japan)
Windows Vista Business 32 with Office
Personal and Powerpoint (Japan)
Windows Vista Business 32 with Office
Pro 2007 (Japan)
Windows Vista Business 32 with Office
Personal (Japan)
Windows Vista Business with Windows
XP Pro and Office Personal with
Powerpoint (Japan)
√ √
√ √
√ √
√ √
√ √
√ √
√ √
√ √
√ √
√ √
Windows Vista Business with Windows
XP Pro and Office Pro 2007 (Japan)
Windows Vista Business with Windows
XP Pro with Office Personal (Japan)
FreeDOS √ √
Restore media:
DRDVD Windows XP √ √
Windows Vista Basic 32 √ √
Windows Vista Business 32 √ √
Windows Vista Business 64 √ √
Windows Vista Ultimate √ √
Windows XP Pro √ √
Certified:
Novell √√
DRDVD Windows Vista √ √
Microsoft® WHQL √ √
√ √
√ √
6 Chapter 1 Product description
Category Description Computer models
equipped with discrete
graphics subsystem
memory
SuSE Linux √ √
Web support:
Computer models equipped
with Unified Memory
Architecture (UMA)
graphics subsystem
memory
Windows Vista Enterprise 64 √ √
Windows XP Pro √ √
Serviceability Customer service replaceable (CSR) parts:
Battery (system) √ √
Expansion memory module √ √
Hard drive √ √
Keyboard √ √
Optical drive √ √
Primary memory module √ √
SIM √ √
WLAN module √ √
WWAN module √√
Windows Vista Enterprise 32 √ √
AC adapter √ √
7
2 External component identification
Top components
Display
Item Component Function
(1) Ambient light sensor Automatically adjusts the display brightness based on the
(2) Internal microphones (2) Record sound.
(3) HP Webcam Records video and captures still video.
(4) HP Webcam light On: The integrated camera is in use.
(5) Keyboard light Illuminates the keyboard in low-light conditions when the
(6) Keyboard light button Opens and turns on the keyboard light.
8 Chapter 2 External component identification
lighting conditions in your environment.
keyboard light button is pressed.
Antennae
Item Component Description
(1) WWAN antennae (2)* Send and receive wireless signals to communicate with
wireless wide-area networks (WWAN).
(2) WLAN antennae (3)* Send and receive wireless signals to communicate with
wireless local area networks (WLAN).
*The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennae free from obstructions.
Top components 9
Button, switches, and fingerprint reader
Item Component Function
(1) Power button
(2) Internal display switch Turns off the display if the display is closed while the power
(3) Info button Launches Info center, which enables you to open various
(4) Wireless button Turns the wireless feature on or off but does not establish a
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, press the button to shut down
●
the computer.
When the computer is in the Sleep state, press the button
●
briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance >
Power Options.
is on.
software solutions.
wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
(5) Presentation button Starts the presentation feature.
(6) Volume mute button Mutes and restores speaker sound.
10 Chapter 2 External component identification
Keys
Item Component Function
(7) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to
decrease volume and to the right to increase volume. You can
also press the left side of the volume slider to decrease volume,
or press the right side of the volume slider to increase volume.
(8) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
password logon.
Item Component Function
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in
combination with a function key or the esc key.
combination with the fn key.
Top components 11
Lights
Item Component Function
(1) Wireless lights (2)*
(2) Power lights (2)†
(3) Battery light
(4) Drive light
On: An integrated wireless device, such as a wireless
●
local area network (WLAN) device, the HP Broadband
Wireless Module, and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Blinking rapidly: An AC adapter with a higher power rating
●
should be connected.
Off: The computer is off or in Hibernation.
●
Amber: A battery is charging.
●
Green: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available power
●
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
Off: If the computer is plugged into an external power
●
source, the light turns off when all batteries in the
computer are fully charged. If the computer is not plugged
into an external power source, the light stays off until the
battery reaches a low battery level.
Blinking green: The hard drive or optical drive is
●
being accessed.
(5) Caps lock light On: Caps lock is on.
12 Chapter 2 External component identification
Amber: HP 3D DriveGuard has temporarily parked the
●
internal hard drive, and if present, the hard drive in the
upgrade bay.
Item Component Function
(6) Num lock light On: Num lock is on or the embedded numeric keypad
is enabled.
(7) Volume mute light
(8) Volume down light Blinking: The volume scroll zone is being used to decrease
(9) Volume up light Blinking: The volume scroll zone is being used to increase
*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open.
The wireless light on the front of the computer is visible whether the computer is open or closed.
†The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
Pointing devices
On: Computer sound is on.
●
Amber: Computer sound is off.
●
speaker volume.
speaker volume.
Item Component Function
(1) Pointing stick Moves the pointer and selects or activates items on the screen.
(2) Left pointing stick button* Functions like the left button on an external mouse.
(3) TouchPad* Moves the pointer and selects or activates items on the screen.
(4) Left TouchPad button* Functions like the left button on an external mouse.
(5) Right pointing stick button* Functions like the right button on an external mouse.
(6) TouchPad scroll zone Scrolls up or down.
(7) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware
and Sound > Mouse.
Top components 13
Front components
Item Component Function
(1) Wireless light On: An integrated wireless device, such as a wireless local area
network (WLAN) device, the HP Broadband Wireless Module,
and/ or a Bluetooth device, is on. Amber: All wireless devices
are off.
(2) Power light
(3) Battery light
(4) Drive light Blinking green: The hard drive or optical drive is being
(5) SD card reader Supports the Secure Digital (SD) Memory Card and
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Blinking rapidly: An AC adapter with a higher power rating
●
should be connected.
Off: The computer is off or in Hibernation.
●
Amber: A battery is charging.
●
Green: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available power
●
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
Off: If the computer is plugged into an external power
●
source, the light turns off when all batteries in the
computer are fully charged. If the computer is not plugged
into an external power source, the light stays off until the
battery reaches a low battery level.
accessed. Amber: HP 3D DriveGuard has temporarily parked
the hard drive.
MultiMediaCard (MMC) optional digital card formats.
(6) Speakers (2) Produce sound.
(7) Display release button Opens the computer.
(8) Bluetooth compartment Contains a Bluetooth device.
14 Chapter 2 External component identification
Rear components
Item Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) Power connector Connects an AC adapter.
(3) External monitor port Connects an external VGA monitor or projector.
Right-side components
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled
or stolen.
Item Component Function
(1) Smart card reader Supports optional smart cards and Java™ cards.
(2) Upgrade bay Supports an optical drive or hard drive.
(3) USB port Connects an optional USB device.
(4) RJ-45 (network) jack Connects a network cable.
(5) RJ-11 (modem) jack Connects a modem cable.
Rear components 15
Left-side components
Item Component Function
(1) Vent Enables airflow to cool internal components.
(2) USB ports (2) Connect optional USB devices.
(3) 1394 port Connects an optional IEEE 1394 or 1394a device, such as
(4) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
(5) Audio-out (headphone) jack Produces sound when connected to optional powered stereo
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
a camcorder.
array microphone, or monaural microphone.
speakers, headphones, ear buds, a headset, or television
audio.
(6) ExpressCard slot Supports optional ExpressCards.
16 Chapter 2 External component identification
Bottom components
Item Component Function
(1) Battery bay Holds the battery.
(2) Docking connector Connects an optional docking device.
(3) Vents (5) Enable airflow to cool internal components.
CAUTION: To prevent overheating, do not obstruct vents.
Use the computer only on a hard, flat surface. Do not allow
another hard surface, such as an adjoining optional printer, or
a soft surface, such as pillows or thick rugs or clothing, to
block airflow.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(4) Accessory battery connector Connects an optional accessory battery.
(5) Memory module compartment Contains the expansion memory module slot.
(6) Hard drive bay Holds the hard drive.
(7) WWAN module compartment Contains a WWAN module (select models only).
CAUTION: To prevent an unresponsive system and the
display of a warning message, replace the device with only a
WLAN module authorized for use in the computer by the
governmental agency that regulates wireless devices in your
country. If you replace the device and then receive a warning
message, remove the device to restore computer functionality,
and then contact technical support through Help and Support.
(8) Battery release latch Releases the battery from the battery bay.
(9) SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM
slot is located inside the battery bay.
Bottom components 17
3 Illustrated parts catalog
Serial number location
The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for the
computer.
(5) Warranty period: Describes the duration of the warranty period for the computer.
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
18 Chapter 3 Illustrated parts catalog
Computer major components
Computer major components 19
Item Description Spare part number
(1) 14.1-inch, AntiGlare display assemblies (include three WLAN antenna cables, two WWAN antenna cables, and
two microphones):
WXGA LED display assembly without webcam 483202-001
WXGA+ display assembly with webcam (includes webcam cable) 487435-001
WXGA+ display assembly without webcam 483201-001
WXGA display assembly with webcam (includes webcam cable) 487434-001
WXGA display assembly without webcam 483200-001
Display assembly internal components:
Display bezels
For use only with computer models not equipped with a webcam 488190-001
Webcam 486302-001
Display inverter 487431-001
Display Hinge Kit (includes left and right hinges) 482967-001
Display Cable Kit (includes display panel cable) 482966-001
Logo Kit 500325-001
Wireless Antenna Kit (includes 3 WLAN antenna transceivers and cables and 2
WXGA LED display assembly with webcam (includes webcam cable) 487433-001
For use only with computer models equipped with a webcam 488189-001
482969-001
WWAN antenna transceivers and cables)
(2) Switch cover (includes capacitative board and cable) 486307-001
(3) Power button board (includes cable) 482964-001
(4a) Keyboards (include keyboard cable, keyboard shield, pointing stick, and pointing stick cable)
For use in Brazil 483010-201
For use in the Czech Republic 483010-221
For use in Denmark 483010-081
For use in France 483010-051
For use in French Canada 483010-121
For use in Germany 483010-041
For use in Greece 483010-DJ1
For use in Hungary 483010-211
For use in Iceland 483010-DD1
For use in Israel 483010-BB1
For use in Italy 483010-061
For use in Japan 483010-291
For use in Belgium 483010-A41
20 Chapter 3 Illustrated parts catalog
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