User Guide
© Copyright 2012, 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. AMD is a trademark of
Advanced Micro Devices, Inc. SD Logo is a
trademark of its proprietor. Java is a U.S.
trademark of Sun Microsystems, Inc.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second edition: June 2013
First Edition: August 2012
Document Part Number: 704546-002
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
To obtain the latest information in this
guide, contact support. For U.S. support, go
http://www.hp.com/go/contactHP. For
to
worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Welcome .......................................................................................................................................................... 1
Fun things to do .................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Buttons and fingerprint reader (select models only) ............................................................ 6
Keys ..................................................................................................................................... 8
Front ..................................................................................................................................................... 9
Right ................................................................................................................................................... 10
Left ..................................................................................................................................................... 11
Rear .................................................................................................................................................... 12
Display ................................................................................................................................................ 13
Bottom ................................................................................................................................................ 14
3 Connecting to a network .............................................................................................................................. 16
Connecting to a wireless network ....................................................................................................... 16
Using the wireless controls ................................................................................................ 16
Using the wireless button .................................................................................. 16
Using operating system controls ....................................................................... 17
Using a WLAN ................................................................................................................... 17
Using an Internet service provider .................................................................... 17
Setting up a WLAN ............................................................................................ 18
Configuring a wireless router ............................................................................ 18
Protecting your WLAN ....................................................................................... 18
Connecting to a WLAN ...................................................................................... 19
Using HP Mobile Broadband (select models only) ............................................................ 19
Inserting and removing a SIM ........................................................................... 20
Using Bluetooth wireless devices ...................................................................................... 21
Connecting to a wired network ........................................................................................................... 21
Connecting to a local area network (LAN) ......................................................................... 21
Using a modem .................................................................................................................. 22
Connecting a modem cable .............................................................................. 22
Connecting a country- or region-specific modem cable adapter ....................... 23
v
4 Pointing devices and keyboard ................................................................................................................... 24
Using pointing devices ....................................................................................................................... 24
Setting pointing device preferences ................................................................................... 24
Using the pointing stick ...................................................................................................... 24
Using the TouchPad .......................................................................................................... 24
Turning the TouchPad off and on ...................................................................... 24
Using TouchPad Gestures ................................................................................ 24
Tapping ............................................................................................. 25
Scrolling ............................................................................................ 25
Pinching/zooming ............................................................................. 26
Rotating (select models only) ........................................................... 26
Using the keyboard ............................................................................................................................ 27
Identifying the hot keys ...................................................................................................... 27
Using keypads ................................................................................................................... 28
Using the embedded numeric keypad ............................................................... 29
Turning the embedded numeric keypad on and off .......................... 29
Switching key functions on the embedded numeric keypad ............. 29
Using an optional external numeric keypad ...................................................... 30
5 Multimedia ..................................................................................................................................................... 31
Using the media activity controls ........................................................................................................ 31
Audio .................................................................................................................................................. 31
Connecting speakers ......................................................................................................... 31
Connecting headphones .................................................................................................... 31
Connecting a microphone .................................................................................................. 31
Adjusting the volume ......................................................................................................... 32
Checking audio functions on the computer ........................................................................ 32
Webcam (select models only) ............................................................................................................ 32
Video .................................................................................................................................................. 33
VGA ................................................................................................................................... 33
DisplayPort (select models only) ....................................................................................... 34
6 Power management ...................................................................................................................................... 35
Shutting down the computer ............................................................................................................... 35
Setting power options ......................................................................................................................... 35
Using power-saving states ................................................................................................. 35
Initiating and exiting Sleep ................................................................................ 36
Enabling and exiting user-initiated hibernation ................................................. 36
Setting password protection on wakeup ........................................................... 36
Using the power meter ...................................................................................... 37
vi
Using the power meter and power settings ....................................................... 37
Using battery power ........................................................................................................... 37
Finding additional battery information ............................................................... 37
Using Battery Check ......................................................................................... 38
Displaying the remaining battery charge ........................................................... 38
Maximizing battery discharge time .................................................................... 38
Managing low battery levels .............................................................................. 38
Identifying low battery levels ............................................................. 38
Resolving a low battery level ............................................................ 39
Inserting or removing the battery ...................................................................... 39
Inserting a battery ............................................................................. 39
Removing a battery .......................................................................... 39
Conserving battery power ................................................................................. 40
Storing a user-replaceable battery (select models only) ................................... 40
Disposing of a user-replaceable battery (select models only) ........................... 40
Replacing a user-replaceable battery (select models only) .............................. 40
Using external AC power ................................................................................................... 40
Testing an AC adapter ...................................................................................... 41
Switchable graphics/dual graphics (select models only) ................................................... 41
Using switchable graphics (select models only) ................................................ 42
7 External cards and devices .......................................................................................................................... 43
Using Media Card Reader cards (select models only) ....................................................................... 43
Inserting a digital card ........................................................................................................ 43
Removing a digital card ..................................................................................................... 44
Using ExpressCards (select models only) .......................................................................................... 44
Configuring an ExpressCard .............................................................................................. 44
Inserting an ExpressCard .................................................................................................. 45
Removing an ExpressCard ................................................................................................ 46
Using smart cards (select models only) ............................................................................................. 46
Inserting a smart card ........................................................................................................ 47
Removing a smart card ...................................................................................................... 47
Using a USB device ........................................................................................................................... 47
Connecting a USB device .................................................................................................. 48
Removing a USB device .................................................................................................... 48
Using an eSATA device (select models only) .................................................................................... 48
Connecting an eSATA device ............................................................................................ 49
Removing an eSATA device .............................................................................................. 49
Using optional external devices .......................................................................................................... 49
Using optional external drives ............................................................................................ 50
Using the docking connector ............................................................................................. 50
vii
8 Drives ............................................................................................................................................................. 51
Handling drives ................................................................................................................................... 51
Using hard drives ............................................................................................................................... 51
Removing or replacing the service cover ........................................................................... 52
Removing the service cover .............................................................................. 52
Replacing or upgrading the hard drive ............................................................................... 52
Removing the hard drive ................................................................................... 52
Improving hard drive performance ..................................................................................... 53
Using Disk Defragmenter .................................................................................. 53
Using Disk Cleanup ........................................................................................... 54
Using HP 3D DriveGuard (select models only) .................................................................. 54
Identifying HP 3D DriveGuard status ................................................................ 54
Managing power with a parked hard drive ........................................................ 55
Using HP 3D DriveGuard software ................................................................... 55
Using optical drives (select models only) ........................................................................................... 55
Identifying the installed optical drive .................................................................................. 55
Inserting an optical disc ..................................................................................................... 56
Tray-load ........................................................................................................... 56
Removing an optical disc ................................................................................................... 56
Tray-load ........................................................................................................... 56
When the disc tray opens normally .................................................. 56
When the disc tray fails to open normally ......................................... 57
Sharing optical drives ........................................................................................................ 59
9 Security .......................................................................................................................................................... 60
Protecting the computer ..................................................................................................................... 60
Using passwords ................................................................................................................................ 60
Setting passwords in Windows .......................................................................................... 61
Setting passwords in Computer Setup .............................................................................. 61
Managing a BIOS administrator password ........................................................................ 62
Entering a BIOS administrator password .......................................................... 63
Managing a Computer Setup DriveLock password ........................................................... 63
Setting a DriveLock password ........................................................................... 64
Entering a DriveLock password ........................................................................ 65
Changing a DriveLock password ...................................................................... 65
Removing DriveLock protection ........................................................................ 65
Using Computer Setup Automatic DriveLock .................................................................... 66
Entering an Automatic DriveLock password ..................................................... 66
Removing Automatic DriveLock protection ....................................................... 66
Using antivirus software ..................................................................................................................... 67
Using firewall software ....................................................................................................................... 67
viii
Installing critical security updates ....................................................................................................... 67
Installing an optional security cable .................................................................................................... 68
Using the fingerprint reader (select models only) ............................................................................... 68
Locating the fingerprint reader ........................................................................................... 69
10 Maintenance ................................................................................................................................................ 70
Adding or replacing memory modules ................................................................................................ 70
Cleaning your computer ..................................................................................................................... 72
Cleaning products .............................................................................................................. 72
Cleaning procedures .......................................................................................................... 73
Cleaning the display .......................................................................................... 73
Cleaning the sides and cover ............................................................................ 73
Cleaning the TouchPad and keyboard .............................................................. 73
Updating programs and drivers .......................................................................................................... 73
Using SoftPaq Download Manager .................................................................................................... 74
11 Backup and recovery .................................................................................................................................. 75
Backing up your information ............................................................................................................... 75
Performing a system recovery ............................................................................................................ 76
Using the Windows recovery tools ..................................................................................... 76
Using f11 recovery tools .................................................................................................... 77
Using Windows 8 operating system media (purchased separately) .................................. 77
Using HP Software Setup .................................................................................................. 78
12 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 79
Using Computer Setup ....................................................................................................................... 79
Starting Computer Setup ................................................................................................... 79
Navigating and selecting in Computer Setup ..................................................................... 79
Restoring factory settings in Computer Setup ................................................................... 80
Updating the BIOS ............................................................................................................. 80
Determining the BIOS version ........................................................................... 81
Downloading a BIOS update ............................................................................. 81
Using Advanced System Diagnostics ................................................................................................. 82
13 Support ........................................................................................................................................................ 83
Contacting support ............................................................................................................................. 83
Labels ................................................................................................................................................. 84
14 Specifications .............................................................................................................................................. 85
Input power ......................................................................................................................................... 85
ix
Operating environment ....................................................................................................................... 85
Appendix A Traveling with the computer ...................................................................................................... 86
Appendix B Troubleshooting .......................................................................................................................... 87
Troubleshooting resources ................................................................................................................. 87
Resolving issues ................................................................................................................................ 87
The computer is unable to start up .................................................................................... 87
The computer screen is blank ............................................................................................ 88
Software is functioning abnormally .................................................................................... 88
The computer is on but not responding ............................................................................. 88
The computer is unusually warm ....................................................................................... 88
An external device is not working ...................................................................................... 89
The wireless network connection is not working ................................................................ 89
The optical disc tray does not open for removal of a CD or DVD ...................................... 89
The computer does not detect the optical drive ................................................................. 91
A disc does not play ........................................................................................................... 91
A movie is not visible on an external display ..................................................................... 91
The process of burning a disc does not begin, or it stops before completion .................... 92
Appendix C Electrostatic discharge .............................................................................................................. 93
Index ................................................................................................................................................................... 94
x
1Welcome
After you set up and register the computer, it is important to take the following steps:
Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows®
●
features.
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,
press the Windows logo key on your keyboard. Pressing the Windows logo key again will
return you to the previous screen.
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
●
Internet. For more information, see
Update your antivirus software—Protect your computer from damage caused by viruses. The
●
software is preinstalled on the computer. For more information, see
on page 67.
Connecting to a network on page 16.
Using antivirus software
Get to know your computer—Learn about your computer features. Refer to
●
your computer on page 4 and Pointing devices and keyboard on page 24 for additional
information.
Find installed software—Access a list of the software preinstalled on the computer:
●
From the Start screen, type a, click Apps, and then select from the displayed options. For
details about using the software included with the computer, see the software manufacturer's
instructions, which may be provided with the software or on the manufacturer's website.
Back up your hard drive by creating recovery discs or a recovery flash drive. See
●
recovery on page 75
Fun things to do
Use the wireless trackpad and the new Windows 8 touch gestures for smooth control of images
●
and pages of text. See
Getting to know
Backup and
Using TouchPad Gestures on page 24.
Fun things to do 1
Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Setup Instructions poster
Windows 8 Basics guide Overview of using and navigating with Windows® 8.
Help and Support
To access Help and Support, type h, and then select
Help and Support.
To obtain the latest information in this guide, contact
support. For U.S. support, go to
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Regulatory, Safety, and Environmental Notices
To access this guide, select the HP Support
Assistant app on the Start screen, select My
computer, and then select the User guides.
Safety & Comfort Guide
To access this guide, from the Start screen, type HP,
select HP Support Assistant, select My computer,
and then select the User guides.
– or –
http://www.hp.com/ergo.
Go to
http://www.hp.com/go/
How to set up the computer
●
Help to identify computer components
●
Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access support
●
● Regulatory and safety information
Battery disposal information
●
● Proper workstation setup, posture, health, and work habits
Electrical and mechanical safety information
●
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP website
To obtain the latest information in this guide, contact
support. For U.S. support, go to
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
http://www.hp.com/go/
HP support telephone numbers
Support information
●
Ordering parts and finding additional help
●
Accessories available for the device
●
2 Chapter 1 Welcome
Resources For information about
Limited Warranty*
To access the warranty:
From the Start screen, type HP, select HP Support
Assistant, select My computer and then select
Warranty and services.
– or –
http://www.hp.com/go/orderdocuments.
Go to
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from
● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/orderdocuments or write to:
Warranty information
http://www.hp.com/go/
Finding information 3
2 Getting to know your computer
Top
TouchPad
Component Description
(1) Pointing stick Moves the pointer and selects or activates items
(2) Left pointing stick button Functions like the left button on an external
(3)
(4) TouchPad zone Moves the pointer and selects or activates items
(5) Left TouchPad button Functions like the left button on an external
(6) Right pointing stick button Functions like the right button on an external
(7) Right TouchPad button Functions like the right button on an external
TouchPad on/off button Turns the TouchPad on and off.
4 Chapter 2 Getting to know your computer
on the screen.
mouse.
on the screen.
mouse.
mouse.
mouse.
Lights
Component Description
(1)
(2) Num lock light White: Num lock is on.
(3)
(4)
(5)
(6) Caps lock light On: Caps lock is on.
(7)
Power light ● On: The computer is on.
Blinking: The computer is in the Sleep state.
●
Off: The computer is off.
●
Wireless light
Web browser light
Mute light
TouchPad on/off light
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or
a Bluetooth® device, is on.
● Amber: All wireless devices are off.
On: The computer is on.
●
Off: The computer is off.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
Top 5
Buttons and fingerprint reader (select models only)
Component Description
(1)
(2)
(3)
Power button ● When the computer is off, press the button to turn on
Wireless button Turns the wireless feature on or off but does not establish a
Web browser button Opens the default Web browser.
the computer.
When the computer is on, press the button briefly to
●
initiate Sleep.
● When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Settings,
and then select Power Options.
wireless connection.
6 Chapter 2 Getting to know your computer
Component Description
(4)
(5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password
Volume mute button Mutes and restores speaker sound.
logon.
Top 7
Keys
Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Executes frequently used system functions when pressed in
(3)
(4) Function keys Execute frequently used system functions when pressed in
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an
(6)
Windows logo key Returns you to the Start screen from an open app or the
Windows applications key Displays the Apps toolbar.
with the fn key.
combination with a function key, the num lk key or the esc
key.
desktop.
NOTE: Pressing the Windows logo key again will return
you to the previous screen.
combination with the fn key.
external numeric keypad.
Each key on the keypad performs the function indicated by
the icon in the upper-right corner of the key.
8 Chapter 2 Getting to know your computer
Front
Component Description
(1)
(2)
(3)
(4)
Wireless light ● White: An integrated wireless device, such as
Power light
AC adapter/Battery light
Hard drive light
a wireless local area network (WLAN) device
and/or a Bluetooth® device, is on.
● Amber: All wireless devices are off.
On: The computer is on.
●
Blinking: The computer is in the Suspend state.
●
Off: The computer is off or in Hibernation.
●
White: The computer is connected to external
●
power and the battery is charged from 90 to 99
percent.
● Amber: The computer is connected to external
power and the battery is charged from 0 to 90
percent.
● Blinking amber: A battery that is the only
available power source has reached a low
battery level. When the battery reaches a critical
battery level, the battery light begins blinking
rapidly.
Off: The battery is fully charged.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily
●
parked the hard drive.
(5) Vents (3) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
Front 9
Right
Component Description
(1)
(2) Media Card Reader Reads data from and writes data to digital memory
(3)
(4)
ExpressCard slot Supports optional ExpressCards or smart cards.
cards such as Secure Digital (SD).
Audio-out (headphone) jack/Audio-in
(microphone) jack
DisplayPort Connects an optional digital display device, such as
Connect optional powered stereo speakers,
headphones, earbuds, a headset, or television
audio. Also connects an optional headset
microphone.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety
information, see the Regulatory, Safety, and
Environmental Notices. To access this guide, select
the HP Support Assistant app on the Start screen,
select My computer, and then select the User
guides.
NOTE: When a device is connected to the jack,
the computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-
conductor connector that supports both audio-out
(headphone) and audio-in (microphone).
a high-performance monitor or projector.
(5)
(6) Vents (2) Enable airflow to cool internal components.
eSATA/USB 2.0 combo port Connects a high-performance eSATA component,
10 Chapter 2 Getting to know your computer
such as an eSATA external hard drive, or connects
an optional USB device.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off
during routine operation.
Component Description
Left
(7)
(8)
Component Description
Docking connector Connects an optional docking device.
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
(1)
(2)
(3)
(4) Optical drive Reads and writes (select models only) to an optical disc.
(5) Optical drive light
(6) Smart card reader Supports optional smart cards.
Power connector Connects an AC adapter
RJ-45 (network) jack Connects a network cable.
RJ-11 (modem) jack (select models only) Connects a modem cable.
On: The optical drive is being accessed.
●
Off: The optical drive is idle.
●
Left 11
Rear
Component Description
(1)
(2)
(3)
External monitor port Connects an external VGA monitor or projector.
USB 2.0 port Connects an optional USB device.
USB 3.0 port Connects an optional USB device.
12 Chapter 2 Getting to know your computer
Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(2) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless
(3) Internal microphones (2) Record sound.
(4) Webcam light (select models only) The webcam is in use.
(5) Webcam (select models only) Records video and captures still photographs.
(6) Keyboard light Illuminates the keyboard, especially in low-light conditions.
(7) Keyboard light button and ambient light sensor Turns the keyboard light on or off.
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type HP, select HP
Support Assistant, select My computer and then select the User guides.
local area networks (WLAN).
wide area networks (WWAN).
For information on using the webcam, access Help and Support.
From the Start screen, type h, and then select Help and
Support.
Display 13
Bottom
Component Description
(1) Service cover Contains the hard drive, the wireless LAN module slot,
the WWAN module slot, and the memory module
slots.
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless
module authorized for use in the computer by the
governmental agency that regulates wireless devices
in your country or region. If you replace the module
and then receive a warning message, remove the
module to restore computer functionality, and then
contact technical support through Help and Support.
(2)
(3) Battery bay Holds the battery.
(4)
(5)
Service cover release latch Releases the cover for the hard drive bay and
memory module slots.
NOTE: A service cover screw is under the release
latch.
Battery release latch Releases the battery from the battery bay.
SIM slot Supports a wireless subscriber identity module (SIM).
The SIM slot is located inside the battery bay.
14 Chapter 2 Getting to know your computer
Component Description
(6) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
(7) Bluetooth compartment Holds the Bluetooth device.
(8) Speaker Produces sound.
Bottom 15
3 Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe
and access information from millions of websites using your computer and a wired or wireless
network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area
●
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate
offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and
universities. In a WLAN, the mobile wireless device in your computer communicates with a
wireless router or a wireless access point.
HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN)
●
device that gives you wireless connectivity over a much larger area. Mobile network operators
install base stations (similar to cell phone towers) throughout large geographic areas, effectively
providing coverage across entire states, regions, or even countries.
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-
●
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in
Help and Support. From the Start screen, type h, and then select Help and Support.
Using the wireless controls
You can control the wireless devices in your computer using these features:
Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless
●
button)
Operating system controls
●
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights,
depending on the model. All of the wireless devices on your computer are enabled at the factory, so
the wireless light is on (white) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of
individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light
is off, all wireless devices are off.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously.
16 Chapter 3 Connecting to a network
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
1. From the Start screen, type n, and then select Settings.
2. Type network and sharing in the search box, and then select Network and Sharing
Center.
For more information, from the Start screen, type h, and then select Help and Support.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other computers and accessories that are linked by a wireless router or a wireless access point.
NOTE: The terms wireless router and wireless access point are often used interchangeably.
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
●
that can accommodate a large number of computers and accessories and can separate critical
network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
●
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided
through a service provider or a public or corporate network).
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless computer to the
modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
Connecting to a wireless network 17
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider
A wireless router (2) (purchased separately)
●
A wireless computer (3)
●
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
Configuring a wireless router
For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, disconnect the cable, and access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security. If you are concerned about the security of your computer in a
hotspot, limit your network activities to email that is not confidential and basic Internet surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. Take the following precautions to protect your WLAN:
Use a firewall.
●
A firewall checks both data and requests for data that are sent to your network, and discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
Use wireless encryption.
●
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over
the network. For more information, from the Start screen, type h, and then select Help and
Support.
18 Chapter 3 Connecting to a network
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless
light is off, press the wireless button.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
2. On the desktop, tap and hold, or click the network status icon in the notification area, at the far
right of the taskbar.
3. Select your WLAN from the list.
4. Click Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, from the desktop, right-click the
network status icon, and then select Open Network and Sharing Center. Click Set up a new
connection or network. A list of options is displayed, allowing you to manually search for and
connect to a network or to create a new network connection.
After the connection is made, place the mouse pointer over the network status icon in the notification
area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
Using HP Mobile Broadband (select models only)
HP Mobile Broadband enables your computer to use WWANs to access the Internet from more
places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a
network service provider (called a mobile network operator), which in most cases is a cellular phone
network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage.
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to
stay connected to the Internet, send email, or connect to your corporate network whether you are on
the road or outside the range of Wi-Fi hotspots.
HP supports the following technologies:
HSPA (High Speed Packet Access), which provides access to networks based on the Global
●
System for Mobile Communications (GSM) telecommunications standard.
EV-DO (Evolution Data Optimized), which provides access to networks based on the code
●
division multiple access (CDMA) telecommunications standard.
You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.
The serial number is printed on a label inside the battery bay of your computer.
Some mobile network operators require the use of a SIM. A SIM contains basic information about
you, such as a personal identification number (PIN), as well as network information. Some computers
include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided
in the HP Mobile Broadband information provided with your computer or the mobile network operator
may provide it separately from the computer.
Connecting to a wireless network 19
For information about inserting and removing the SIM, see Inserting and removing a SIM
on page 20 section in this chapter.
For information about HP Mobile Broadband and how to activate service with a preferred mobile
network operator, see the HP Mobile Broadband information included with your computer. For
additional information, see the HP website at
countries only).
Inserting and removing a SIM
CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.
To insert a SIM, follow these steps:
1. Shut down the computer.
2. Close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, with the battery bay toward you.
http://www.hp.com/go/mobilebroadband (select regions/
6. Remove the battery. See
7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.
NOTE: See the image on the battery bay to determine which way the SIM card should be
inserted into your computer.
8. Replace the battery. Inserting or removing the battery on page 39 for more details.
Inserting or removing the battery on page 39 for more details.
NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.
9. Reconnect external power.
10. Reconnect external devices.
11. Turn on the computer.
To remove a SIM, press in on the SIM, and then remove it from the slot.
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