user's guide
To find an answer to a question, select one of the topics below:
● notices
● special features
● getting started
● connectivity
● printing
● maintenance
● troubleshooting
● specifications
notices
● notices and acknowledgements
● terms and conventions
● accessibility
notices and acknowledgements
hewlett-packard company notices
The information contained in this document is subject to change without notice.
Hewlett-Packard (HP) makes no warranty of any kind with regard to this material
including, but not limited to, the implied warranties of merchantability and fitness for
a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
All rights reserved. Reproduction, adaptation, or translation of this material is
prohibited without prior written permission of Hewlett-Packard, except as allowed
under copyright laws.
acknowledgements
Microsoft, MS, MS-DOS, Windows, and XP are registered trademarks of Microsoft
Corporation.
TrueType is a U.S. trademark of Apple Computer, Inc.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
Copyright 2003 Hewlett-Packard Company
terms and conventions
The following terms and conventions are used in the user's guide.
terms
The HP Deskjet printer may be referred to as the HP printer or printer.
symbols
The > symbol guides you through a series of software steps. For example:
Click File > Print.
cautions and warnings
A Caution indicates possible damage to the HP Deskjet printer or to other
equipment. For example:
Caution! Do not touch the print cartridge ink nozzles or copper
contacts. Touching these parts will result in clogs, ink failure, and bad
electrical connections.
A Warning indicates possible harm to you or to others. For example:
Warning! Keep both new and used print cartridges out of the reach
of children.
icons
A Note icon indicates that additional information is provided. For example:
For great results use HP products.
A Mouse icon indicates that additional information is available through the What's
This? help feature. For example:
To find more information about options on each tab screen, point to
an option and click the right mouse button to display the What's
This? dialog box. Click What's This? to view information about the
selected option.
A Do Not icon indicates that an action is not recommended.
Do not clean the interior of the printer.
accessibility
Your HP printer provides a number of features that make it accessible for people with
disabilities.
visual
The printer software is accessible for users with visual impairments or low vision
through the use of Windows accessibility options and features. It also supports most
assistive technology such as screen readers, Braille readers, and voice-to-text
applications. For users who are color blind, colored buttons and tabs used in the
software and on the HP printer have simple text or icon labels that convey the
appropriate action.
mobility
For users with mobility impairments, the printer software functions can be executed
through keyboard commands. The software also supports Windows accessibility
options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer
doors, buttons, paper trays, and paper guides can be operated by users with limited
strength and reach.
support
For more details about the accessibility of this product and HP's committment to
product accessibility:
● Visit HP's Web site at: www.hp.com/accessibility
● Email HP at: accessibility@hp.com
special features
Congratulations! You have purchased an HP Deskjet printer that is equipped with
several exciting features:
● Brilliant photo-quality printing: Great printing performance with the black
and tri-color print cartridges installed.
● Six-ink upgradeable printing: Enhance photo printing with a photo print
cartridge (purchased separately).
● Borderless printing: Print 4 x 6 inch photos and cards to the edges of the
paper using the borderless printing feature.
● User friendly: Easy to install and operate.
● Cancel button: Save paper and ink by cancelling print jobs quickly and easily
with the Cancel button.
● Ink level indicator: Know the approximate ink level of each print cartridge
with the onscreen ink level indicator.
● Compact: Small, lightweight, and easy to set up, store, or carry.
● Quality: Built to give you the best results for your printing needs.
print cartridges
Three print cartridges can be used with the printer.
● black print cartridge
● tri-color print cartridge
● photo print cartridge
1. black print cartridge 2. tri-color print cartridge 3. photo print cartridge
Not all print cartridges may be packaged with your printer.
print cartridge selection
printer model print cartridge
black
HP Deskjet 3600
Series (except HP
Deskjet 3658/3668)
HP Deskjet
3658/3668
For installation instructions, click
For storage instructions, click
For recycling instructions, click
tri-color
photo
Please refer to the graphic instructions located under
the printer cover, or the hardcopy reference guide that
was included with your printer.
here .
here .
here .
selection
number
27
28
58
product
number
c8727
c8728
c6658
For print cartridge ink capacity, see the information included in the
print cartridge packaging.
For great performance from your HP printer, use only genuine, factory-filled HP print
cartridges.
Caution! Damage that is directly attributable to modified or refilled
HP print cartridges is specifically excluded from the HP printer's
warranty coverage.
replacing print cartridges
Before buying replacement print cartridges, verify the correct part numbers.
To replace a print cartridge:
1. Press the Power button to turn on the printer.
2. Open the printer cover.
The cradle moves to the center of the printer.
3. Push down on the print cartridge and slide it out of the print cartridge cradle.
1. press power button 2. lift printer cover 3. push down on print cartridge 4.
slide print cartridge out of cradle
4. Remove the replacement print cartridge from its packaging and carefully
remove the plastic tape. Hold the print cartridge so that the copper strip is on
the bottom and facing toward the printer.
1. remove plastic tape
Caution! Do not touch the print cartridge ink nozzles or copper
contacts. Touching these parts will result in clogs, ink failure, and
bad electrical connections. Do not remove the copper strips. They
are required electrical contacts.
1. ink nozzles 2. copper contacts
5. Slide the print cartridge firmly into the cradle at a slight upward angle until you
feel resistance.
6. Push the cartridge into the cradle.
You hear a snap when the print cartridge is correctly positioned.
7. Close the printer cover.
Calibrate the printer for optimum print quality.
8.
For information on how to recycle your empty print cartridges, click here.
Warning! Keep both new and used print cartridges out of the reach
of children.
calibrating print cartridges
After installing a print cartridge, calibrate the print cartridges to ensure the best print
quality.
To calibrate print cartridges:
1. Load a stack of plain white paper in the In tray.
2. Go to
3. Click Calibrate Printer.
4. Click Calibrate, then follow the onscreen instructions.
printer maintenance.
print cartridge recovery
Customers interested in recycling their genuine HP print cartridges can participate in
HP's empty print cartridge return and recycle program. HP offers this program in
more countries/regions than any other print cartridge manufacturer in the world. This
program is provided as a free service to HP customers as an environmentally sound
solution for these products at end-of-life. It is not available in all countries/regions.
To participate, simply request postage-paid return envelopes or bulk boxes via the
Web at www.hp.com/recycle.
Because HP's unique recycling processes are very sensitive to material
contamination, we cannot take back and recycle cartridges from other manufacturers.
The end products of the recycling process are used in the manufacture of new
products, and HP must ensure the composition of the material is consistent. To do
that, we recycle only HP original cartridges. This program does not extend to refilled
cartridges.
Returned cartridges are separated for purification into raw materials for use in other
industries to manufacture new products. Examples of products made from recycled
HP print cartridge materials include automobile parts, trays used in microchip
fabrication processes, copper wire, steel plates, and the precious materials used in
electronics. Depending on the model, HP is able to recycle up to 65% of the print
cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and
composite parts) are disposed of in an environmentally responsible manner.
maintaining print cartridges
The following tips will help maintain HP print cartridges and ensure consistent print
quality:
● Keep all print cartridges in their sealed packages until they are needed. Print
cartridges should be stored at room temperatures (15-35 degrees C or 59-95
degrees F).
● Do not remove the plastic tape covering the ink nozzles until you are ready to
install the print cartridge in the printer. If the plastic tape has been removed
from the print cartridge, do not attempt to reattach it. Reattaching the tape
damages the print cartridge.
storing print cartridges
When print cartridges are removed from the printer, store them in a print cartridge
protector or an airtight plastic container.
A print cartridge protector comes with the photo print cartridge. If you store the print
cartridge in an airtight plastic container, make sure that the ink nozzles face down
but are not in contact with the container.
inserting the print cartridge into the print cartridge protector
Slide the print cartridge at a slight angle into the protector, and snap it securely in
place.
removing the print cartridge from the print cartridge protector
Press down and back on the top of the protector to release the cartridge. Slide the
cartridge out of the protector.
Caution! Do not drop the print cartridge. Dropping the print cartridge
may damage it.
borderless printing
Borderless printing lets you print to the edges of photographs and certain card sizes.
The printer prints borderless photos measuring 4 x 6 inches or less.
When you print on 4 x 6 inch photo paper with tear-off tabs, the printout is
completely borderless after the tear-off strip is removed.
When you print on 4 x 6 inch photo paper without tear-off tabs, A6 cards, and
greeting cards, the printout is borderless on three sides with a border on the bottom.
selecting image size
Open the file in a software application and assign the image size. Ensure that the size
corresponds to the paper size on which you want to print the image.
printing
Follow these steps to print a borderless document:
1. Open the file you want to print.
2. Open the Printer Properties dialog box.
3. Click the Paper/Quality tab.
4. Select one of the borderless paper sizes from the Size is drop-down list.
5. Select the appropriate paper type in the Type is drop-down list.
6. Click the Borderless Auto Fit checkbox to automatically resize the image to
print without a border.
The Borderless Auto Fit option is only available for photo
paper types.
7. Select any other desired print settings, then click OK.
print settings
The printer is controlled by software installed on your computer. Use the printer
software, known as the printer driver, to change the print settings for a document.
To change the print settings, open the Printer Properties dialog box.
displaying the printer properties dialog box
Follow these steps to display the Printer Properties dialog box:
1. Open the file you want to print.
2. Click File > Print, then select Properties. The Printer Properties dialog box
appears.
The path to the Printer Properties dialog box may vary depending
on the software program.
using the printer properties dialog box
The Printer Properties dialog box has several tools that make it easy to use.
buttons and menus
The Printer Properties dialog box has the following features:
1. Tabs: Click a tab to see its contents.
2. Print Task Quick Sets: See
print task quick sets.
3. Preview: Shows how changes to the print settings affect the printout.
4. Buttons:
❍ OK: Saves and applies changes.
❍ Cancel: Closes the dialog box without saving the new settings.
❍ Help: Offers instructions for using the What's This? help feature.
An Apply button may also appear. The Apply button saves changes to the
settings without closing the dialog box.
To find more information about options on each tab screen, point to
an option and click the right mouse button to display the What's
This? dialog box. Click What's This? to view more information about
the selected item.
tabs
● paper/quality tab
● finishing tab
● effects tab
● basics tab
● color tab
Printer features, and instructions on how to use them, are subject
to change. This document was released for publishing before all of
the printer features were determined.
print task quick sets
Use print task quick sets to print with or save print settings you use often.
For example, if you frequently print envelopes, you can create a print task that
contains the paper size, print quality, and orientation setting you normally use for
envelopes. After creating the print task, simply select it when printing envelopes
rather that setting each of the print settings separately.
Create your own print task or use the specially designed print tasks available in the
Print Task Quick Sets drop-down list.
using a print task quick set
Follow these steps to use a print task quick set:
1. Open the
2. Select the print task you want to use from the drop-down list.
Printer Properties dialog box.
3. Click OK.
To restore default print settings, select Default Print Settings from
the Print Task Quick Sets drop-down list, and click OK.
creating a print task quick set
Follow these steps to create a print task quick set:
1. Open the
Printer Properties dialog box.
2. Select the options you want to include in the new print task.
3. Enter a name for the new print task in the Print Task Quick Sets drop-down
list, then click Save.
The print task quick set is added to the drop-down list.
If you add more options to the print task, you must rename the
print task, then click OK.
deleting a print task quick set
Follow these steps to delete a print task quick set:
1. Open the Printer Properties dialog box.
2. Select the print task you want to delete from the drop-down list, then click
Delete.
Some print task quick sets cannot be deleted.
paper/quality tab
The Paper/Quality tab allows you to set these options:
1. Print Task Quick Sets: See
2. Size is: Size of paper used.
3. Custom: See
4. Type is: Type of paper used.
5. Borderless Auto Fit: Select to fit the printed image across the entire page
when printing a
6. Print Quality: There are five print quality options: FastDraft, Fast Normal,
Normal, Best, and Maximum dpi. As print quality increases from FastDraft to
Maximum dpi, the quality of the printed image improves and the print speed
decreases. FastDraft uses the least amount of ink. Maximum dpi mode uses
the most amount of ink and requires a large amount of disk space.
7. hp Digital Photography: See
setting a custom paper size.
borderless document on certain paper types.
print task quick sets.
printing digital photographs.
8. Printing Tips: Printing ideas.
setting a custom paper size
Use the Custom Paper Size dialog box to print on a special paper size.
defining a custom paper size
Follow these steps to define a custom paper size:
1. Open the
2. Click the Paper/Quality tab.
Printer Properties dialog box.
3. Click the Custom button.
The Custom Paper Size dialog box is displayed.
4. Select a custom paper size name from the Name drop-down list.
5. Enter the paper dimensions in the Width and Length boxes.
The minimum and maximum paper dimensions appear beneath each of the
boxes.
6. Select the unit of measurement: Inches or Millimeters.
7. Click Save to save the custom paper size.
You can save up to five custom paper sizes.
8. Click OK to exit the Custom Paper Size dialog box.
printing digital photographs
The printer has several features to enhance the quality of digital photographs.
opening the hp digital photography options dialog box
Follow these steps to open the hp Digital Photography Options dialog box:
1. Open the
2. Click the Paper/Quality tab, then click the hp Digital Photography button.
Printer Properties dialog box.
using the hp digital photography options dialog box
Use the hp Digital Photography Options dialog box to set these options:
1. Red Eye Removal: Click On to remove or reduce red-eye from the
photograph.
2. Contrast Enhancement: Adjust contrast to preference. Click Automatic to
allow the printer driver to automatically balance the contrast.
3. Digital Flash: Lighten dark images. Click Automatic to allow the printer driver
to automatically balance lightness and darkness.
4. SmartFocus: Click On to allow the printer driver to automatically focus
images.
5. Sharpness: Adjust image sharpness to preference. Click Automatic to allow
the printer driver to automatically sharpen the image.
6. Smoothing: Adjust distortion to preference. Click Automatic to allow the
printer driver to automatically smooth the image.
finishing tab
The Finishing tab allows you to set these options:
1. Print Task Quick Sets: See
2. Print on Both Sides: See
3. Booklet Layout is: See
4. Pages per Sheet: See
5. Poster Printing: Select the number of pages you want your poster printed
across to determine the size of your poster.
6. Rotate By 180 Degrees: Rotates the printed image 180 degrees.
printing multiple pages on a single sheet of paper.
print task quick sets.
two-sided printing.
printing a booklet.
two-sided printing
Two-sided printing, also called duplexing, allows you to print on both sides of the
paper. Printing on both sides of the paper is not only economical, but environmentally
conscious as well.
printing instructions
Follow these steps to print a two-sided document manually:
1. Open the
2. Select the Finishing tab.
Printer Properties dialog box.
3. Select Print on Both Sides.
4. Select a binding option:
❍ For book binding: Verify that Flip Pages Up is not selected.
1. landscape 2. portrait
❍ For tablet binding: Select Flip Pages Up.
1. landscape 2. portrait
5. Select any other desired print settings, then click OK.
The printer prints the odd-numbered pages first.
6. Once the odd-numbered pages have printed, reload the paper, with the printed
side facing up, according to the binding type and orientation selected:
❍ Book binding with portrait orientation: Reload the paper as shown below:
❍ Book binding with landscape orientation: Reload the paper as shown below:
❍ Tablet binding with portrait orientation: Reload the paper as shown below:
❍ Tablet binding with landscape orientation: Reload the paper as shown below:
7. Click Continue to print the even-numbered pages.
printing a booklet
Booklet printing automatically arranges and resizes the pages of a document so when
the document is folded into a booklet, the page order is correct.
For example, if a four-page booklet was printed on both sides of the paper, the pages
would be reordered and printed like this:
To print a booklet, follow these steps:
1. Open the
2. Select the Finishing tab.
Printer Properties dialog box.
3. Select Print on Both Sides.
4. Select a binding option in the Booklet Layout is drop-down list:
❍ Right Edge Binding: Places the binding on the right side of the booklet.
❍ Left Edge Binding: Places the binding on the left side of the booklet.
5. Do one of the following:
❍ To leave every other page of the booklet blank, select Print On One Side.
❍ To print on all pages in the booklet, leave Print On One Side unchecked.
6. Select any other desired print settings, then click OK.
7. When prompted, reload the paper in the In tray as shown below.
8. Click Continue to finish printing the booklet.
printing multiple pages on a single sheet of paper
The printer software allows you to print multiple pages of a document on a single
sheet of paper. The printer software automatically resizes the document text and
images to fit on the printed page.
Follow these steps to print multiple pages of a document on a single sheet of paper:
1. Open the
2. Click the Finishing tab.
Printer Properties dialog box.
3. From the Pages Per Sheet drop-down list, select the number of pages you want
to appear on each sheet of paper.
4. If you want a border to appear around each page image printed on the sheet
of paper, click the Print Page Borders checkbox.
5. Select a layout for each sheet of paper from the Page Order Is drop-down list.
6. Select any other desired print settings, then click OK.
effects tab
The Effects tab allows you to set the following options:
1. Print Task Quick Sets: See
2. Print Document On: Prints a document on a paper size different than the
paper size for which it is formatted. Select the target paper size from the dropdown list.
3. Scale to Fit: Automatically resizes the printed image to fit on the paper size
selected in the Print Document On drop-down list.
4. % of Normal Size: Specify the percentage to which you want to reduce or
enlarge the printed image. For example, enter 70 to reduce the printed image
to 70 percent of its normal size.
5. Watermarks: See
watermarks.
print task quick sets.
watermarks
Watermarks appear as background printing on documents.
applying an existing watermark to a document
Follow these steps to apply an existing watermark to a document:
1. Open the
Printer Properties dialog box.
2. Click the Effects tab.
3. Select a watermark from the Watermarks drop-down list.
If you do not want to use one of the listed watermarks,
create a new
watermark.
4. Do one of the following:
❍ If you want the watermark to appear on the first page only, select First Page
Only.
❍ If you want the watermark to appear on all printed pages, leave First Page
Only unchecked.
5. Print the document according to the instructions for the paper type.
creating or changing a watermark
Follow these steps to create or change a watermark:
1. Open the
Printer Properties dialog box.
2. Click the Effects tab.
3. Click the Edit button.
The Watermark Details dialog box appears.
4. Do one of the following:
❍ Click the New button, or
❍ Select an existing watermark to change.
5. Enter the watermark message, message angle, and font attributes.
6. After you have set the watermark details, click OK.
For instructions on applying watermarks, click
here.
To find more information about options on each tab screen, point to
an option and click the right mouse button to display the What's
This? dialog box. Click What's This? to view more information about
the selected item.
basics tab
The Basics tab allows you to set the following options:
1. Print Task Quick Sets: See
print task quick sets.
2. Orientation: Specify the page layout:
❍ Portrait: The printed page is longer than it is wide.
❍ Landscape: The printed page is wider than it is long.
❍ Mirror Image: Reverses the printed image from left to right.
3. Page Order: Select one of the following:
❍ Front to Back: First page will be on top when the document is finished
printing.
❍ Back to Front: Last page will be on top when the document is finished
printing.
4. Copies: Number of copies printed.
5. Print Preview: Select to view the layout of a document before it prints.
6. Advanced Features: See advanced features.
advanced features
Printing photographs, transparencies, or documents with graphics may require you to
set options on the Advanced Features dialog box.
opening the advanced features dialog box
Follow these steps to open the Advanced Features dialog box:
1. Open the
2. Click the Basics tab, then click the Advanced Features button.
Printer Properties dialog box.
using the advanced features dialog box
Use the Advanced Features dialog box to set these options:
1. Ink Volume: Adjusts the amount of ink printed on a page. Reducing the ink
volume reduces the color quality.
2. Dry Time: Provides extra drying time for slow-drying printouts.
3. Low Memory Mode: Allows a document to be printed from a computer that
does not have enough memory or disk space to print the document under
normal conditions. Using this option may reduce the quality of the printout.
The Maximum dpi print quality mode is not available when the printer is in Low
Memory Mode.
color tab
The Color tab allows you to set these options:
1. Print Task Quick Sets: See
print task quick sets.
2. Print in Grayscale: Prints in shades of gray.
❍ High Quality: Uses the tri-color print cartridge and/or photo print
cartridge to print high-quality grayscale.
❍ Black Print Cartridge Only: Uses the black print cartridge to print
grayscale.
❍ Optimize For Photocopy or Fax: Uses the black print cartridge to
print grayscale suitable for photocopying and faxing.
3. Saturation: Adjusts the intensity of printed colors.
4. Brightness: Adjusts the lightness or darkness of printed colors.
5. Color Tone: Adjusts the warmth or coolness of printed colors.
buttons and light
Use the printer buttons to turn the printer on and off and cancel a print job.
1. power button and light 2. print cancel button
power button and light
The Power button turns the printer on and off. It may take a few seconds for the
printer to turn on after pressing the Power button.
The light on the Power button gives you visual cues about the status of the printer.
When the Power light is on and not flashing, the printer is either printing or ready to
print. When the Power light is flashing, the printer cover is open or there may be a
problem.
Caution! Always use the Power button to turn the printer on and off.
Using a power strip, surge protector, or a wall-mounted switch to turn
the printer on and off may cause printer failure.
print cancel button
Pressing the Print Cancel button cancels the current print job.
power light is flashing
● If the Power light is on, the printer is either printing or ready to print.
● If the Power light is off, the printer is off.
● If the Power light is flashing, see below.
1. power light
what the flashing light means
The Power light can flash for several reasons:
● The printer cover is open.
● The printer is out of paper.
● There is a problem with the printer, such as a paper jam or a problem with a
print cartridge.
if an error message appears
Read the error message explaining the problem and its solution.
if no error message appears
1. Go to maintenance.
2. Click any of the four main buttons.
This will tell the software to check the status of the printer.
3. Read any error messages explaining the problem and its solution.
paper jam
Follow each of these steps until the paper jam is cleared.
1. Remove the paper from the In tray.
2. If you are printing labels, verify that a label did not become detached from the
label sheet while passing through the printer.
3. Remove the Rear Access Door. Press the handle to the right, then pull out the
door.
4. Remove the paper jam from the back of the printer, then replace the Rear
Access Door.
5. Reload paper in the In tray.
6. Reprint the document.
device status box
The Device Status Box appears each time the printer prints a file.
The following items are displayed:
1. Ink Levels: Approximate ink level of each print cartridge.
2. Device Status: The status of the printer. For example, Spooling or Printing.
3. Document Properties: The following information about the current print job
is provided.
❍ Document: Name of the document that is currently printing.
❍ Print Quality: Print quality setting being used.
❍ Paper Type: Type of paper used.
❍ Paper Size: Size of paper used.
To cancel a print job, click Cancel Print.
To close the Device Status Box, click Close Window.
getting started
● printer features
● buttons and light
● paper trays
● print cartridges
● ink-backup mode
printer features
The printer has several features to make printing easier and more efficient.
buttons and light
1.
paper trays
2.
print cartridges
1.
ink-backup mode
2.
usb port
1.
paper trays
The printer has a fold-up paper tray that contains an In tray and an Out tray.
For information about the paper tray, select one of the topics below:
● unfolding the paper trays
● in tray
● out tray
● folding the paper trays
unfolding the paper trays
Follow these steps to unfold the paper trays:
1. Raise the printer cover.
2. Lower the In tray.
3. Lower the Out tray.
4. Pull out the Out tray extension, then unfold the Out tray extension stop.
5. Lower the printer cover and
turn on the printer.
in tray
The In tray holds paper and other media to be printed.
1. in tray
You can print different sizes of media by sliding the paper guide left and right.
1. press and slide the paper guide
out tray
Printed pages are deposited in the Out tray.
1. out tray
Raise the printer cover and the Out tray to load paper.
Lower the printer cover and the Out tray before printing.
To prevent paper from falling out of the tray, pull out the Out tray extension, then
unfold the Out tray extension stop.
1. out tray extension and out tray extension stop
folding the paper trays
Follow these steps to refold the paper trays:
1. Remove paper or other media from the paper trays, then
2. Raise the printer cover.
3. Fold the Out tray extension stop, then push the Out tray extension into the Out
tray.
turn off the printer.
4. Raise the Out tray.
5. Raise the In tray.
6. Reach underneath the In tray, then lift the tray until it locks into place.
7. Lower the printer cover.
ink-backup mode
Ink-backup mode allows the printer to operate using only one print cartridge. It is
initiated when a print cartridge is removed from the cradle.
For instructions on removing a print cartridge, click here.
ink-backup mode output
Printing in ink-backup mode slows the printer and affects the quality of printouts.
when only this print cartridge is
installed...
black print cartridge
tri-color print cartridge
photo print cartridge
It is recommended that you do not use the photo print cartridge for
ink-backup mode.
the result is...
Colors are printed as grayscale.
Colors print but black is grayed and
is not a true black.
Colors are printed as grayscale,
black is grayed and is not a true
black.
exiting ink-backup mode
Install two print cartridges in the printer to exit ink-backup mode.
For instructions on installing a print cartridge, click here.
USB
The printer connects to the computer with a Universal Serial Bus (USB) cable. The
computer must be running Windows 98 or later to use a USB cable.
For instructions on connecting the printer with a USB cable, see the setup poster that
came with the printer.
connectivity
● USB
printing
Click the appropriate topic below to view an explanation of the printer software:
● print settings
● advanced features
● device status box
Click the appropriate topic below to view instructions on printing functions:
● printing a document
● changing default settings
● two-sided printing
● print task quick sets
● printing digital photographs
● borderless printing
● printing a booklet
● setting custom paper sizes
● printing multiple pages on a single sheet of paper
● watermarks
Click the appropriate topic below to view instructions for printing:
● plain paper
● envelopes
● transparencies
● labels
● index cards and other small media
● greeting cards
● photographs
● posters
● iron-on transfers
printing a document
basic printing instructions
Follow these steps to print a document:
1. Open the file you want to print.
2. Click File > Print.
3. Click OK to print with the printer's default print settings.
setting printing options
Follow these steps to change printing options:
1. Open the file you want to print.
2. Click File > Print, then select Properties.
The Printer Properties dialog box appears.
The path to the Printer Properties dialog box may vary
depending on the software program.
3. Specify the print settings shown below:
❍ Select the Paper/Quality tab to choose paper options, borderless printing,
and print quality, or to access the
❍ If you want to use preset print settings, choose a Print Task Quick Set.
❍ Select the Finishing tab to choose document options, print posters, or rotate
HP digital photography options.
the printed image by 180 degrees.
❍ Select the Effects tab to choose resizing options.
❍ Select the Basics tab to choose orientation and page order options, specify
the number of copies printed, enable Show Print Preview, or access
Advanced
Features.
❍ Select the Color tab to choose color options and color attributes.
4. Click OK, then follow the application's instructions to print the document.
posters
guidelines
● After the sections of a poster have been printed, trim the edges of the sheets,
then tape the sheets together.
● In tray capacity: Up to 100 sheets
preparing to print
1. Raise the printer cover.
2. Slide the paper guide to the left.
3. Raise the Out tray.
4. Place the paper in the In tray, then push it into the printer until it stops.
5. Lower the Out tray.
6. Slide the paper guide firmly against the edge of the paper.
7. Lower the printer cover.
printing
1. Open the Printer Properties dialog box, then select the following:
tab setting
Paper/
Quality
Type is: Plain Paper
Finishing
Poster Printing: 2 x 2, 3 x 3, 4 x 4 or 5 x 5
2. Select any other desired print settings, then click OK.
changing default settings
Use the taskbar icon to change the printer's default print settings. The default print
settings apply to all documents printed by the printer.
1. taskbar icon
using the taskbar icon shortcut menu
Follow these steps to change the printer's default settings:
1. Click the taskbar icon.
The Printer Properties dialog box appears.
2. Select the options you want to use as the default settings.
3. Click OK.
A dialog box appears stating that the new settings will be used every time you
print. If you do not want to see this dialog box again, select Don't show me
this message again.
4. Click OK to save the new default print settings.
plain paper
guidelines
In tray capacity: Up to 100 sheets
preparing to print
1. Raise the printer cover.
2. Slide the paper guide to the left.
3. Raise the Out tray.
4. Place the paper in the In tray, then push it into the printer until it stops.
Legal-size paper will extend beyond the edge of the In tray.
5. Lower the Out tray.
6. Slide the paper guide firmly against the edge of the paper.
7. Lower the printer cover.
printing
1. Open the Printer Properties dialog box, then select the following:
tab setting
Paper/
Quality
2. Select any other desired
Type is: Plain Paper
print settings, then click OK.
envelopes
guidelines
● Avoid using envelopes that: have clasps or windows; have thick, irregular, or
curled edges; are shiny or embossed; are wrinkled, torn, or otherwise
damaged.
● Align the envelope edges before inserting them in the In tray.
● In tray capacity: Up to 10 envelopes
preparing to print
1. Raise the printer cover.
2. Slide the paper guide to the left.
3. Raise the Out tray.
4. Place the envelopes, with the printable side down and the flap to the left, in
the right-hand side of the In tray. Push the envelopes into the printer until
they stop.
5. Lower the Out tray.
6. Slide the paper guide firmly against the edge of the envelopes.
7. Lower the printer cover.
printing
1. Open the Printer Properties dialog box, then select the following:
tab setting
Paper/
Quality
Size is: Appropriate envelope size
Type is: Plain Paper
2. Select any other desired
print settings, then click OK.
transparencies
guidelines
● For great results, use HP brand inkjet transparency film.
● In tray capacity: Up to 30 transparencies
preparing to print
1. Raise the printer cover.
2. Slide the paper guide to the left.
3. Raise the Out tray.
4. Place the transparencies, with the printable side down and the adhesive strip
toward the printer, in the In tray. Carefully push the transparencies into the
printer until they stop so that none of the adhesive strips catch on one another.
5. Lower the Out tray.
6. Slide the paper guide firmly against the edge of the transparencies.
7. Lower the printer cover.
printing
1. Open the Printer Properties dialog box, then select the following:
tab setting
Paper/
Quality
Type is: Appropriate transparency film
2. Select any other desired print settings, then click OK.
labels
guidelines
● Use only paper labels that are designed specifically for inkjet printers.
● Use only full sheets of labels.
● Verify that the labels are not sticky, wrinkled, or pulling away from the
protective backing.
● Do not use plastic or clear labels. The ink will not dry on these labels.
● In tray capacity: Up to 20 sheets of labels (use only Letter- or A4-sized sheets)
preparing to print
1. Raise the printer cover.
2. Slide the paper guide to the left.
3. Raise the Out tray.
4. Fan the edges of the label sheets to separate them, then align the edges.
5. Place the label sheets, with the label side down, in the In tray, then push the
sheets into the printer until they stop.
6. Lower the Out tray.
7. Slide the paper guide firmly against the edge of the paper.
8. Lower the printer cover.
printing
1. Open the Printer Properties dialog box, then select the following:
tab setting
Paper/
Quality
2. Select any other desired
Size is: Letter or A4
Type is: Plain Paper
print settings, then click OK.
index cards and other small media
guidelines
● Use only cards and small media that meet the printer's paper size
specifications. For specifications, see the reference guide that came with the
printer.
● In tray capacity: Up to 30 cards
preparing to print
1. Raise the printer cover.
2. Slide the paper guide to the left.
3. Raise the Out tray.
4. Place the cards, with the printable side down and the short edge pointing
towards the printer, in the right side of the In tray.
5. Lower the Out tray.
6. Slide the paper guide firmly against the edge of the paper.
7. Lower the printer cover.
printing
1. Open the Printer Properties dialog box, then select the following:
tab setting
Paper/
Quality
Size is: Appropriate card size
Type is: Plain Paper
2. Select any other desired
If an out of paper message appears, click
print settings, then click OK.
here.
error messages
out of paper message
if the in tray is loaded
1. Verify the following:
❍ There is sufficient paper in the In tray (at least ten sheets).
❍ The In tray is not overly full.
❍ The paper stack is touching the back of the In tray.
2. Slide the paper guide so that it fits firmly against the edges of the paper.
if the in tray is empty
1. Load paper in the In tray.
2. Push the paper forward until it stops.
3. Slide the paper guide so that it fits firmly against the edges of the paper.
an error message appears while the power light is flashing
Read the error message explaining the problem and its solution.
For more information, see power light is flashing.
the error message 'there was an error writing to USB port' appears
The printer may not be receiving correct data from another USB device or USB hub.
Connect the printer directly to the USB port on the computer.
the error message 'there was an error writing to LPT1' appears
If the printer is connected to the computer with a USB cable, the cable may not have
been attached before installing the software.
Uninstall, then reinstall, the software.
To uninstall the software, click here.
the error message 'two-way communication cannot be established' or 'printer
not responding' appears
The printer may not be able to communicate with the computer if the USB cable is
too long.
If you receive this error message, ensure the USB cable is not greater than five
meters (approximately 16 feet, five inches) in length.
greeting cards
guidelines
● Unfold pre-folded cards, then place them in the In tray.
● For great results, use HP Greeting Card Paper.
● In tray capacity: Up to 20 cards
preparing to print
1. Raise the printer cover.
2. Slide the paper guide to the left.
3. Raise the Out tray.
4. Fan the edges of the greeting cards to separate them, then align the edges.
5. Place the greeting cards, with the printable side down, in the In tray. Push the
cards into the printer until they stop.
6. Lower the Out tray.
7. Slide the paper guide firmly against the edge of the greeting cards.
8. Lower the printer cover.
printing
1. Open the Printer Properties dialog box, then select the following:
tab setting
Paper/
Quality
Size is: Appropriate card size
Type is: Appropriate card type
Basics
2. Select any other desired
If an out of paper message appears, click
Orientation: Appropriate orientation
print settings, then click OK.
here.
photographs
guidelines
● The photo must be in electronic (digital) format before it can be printed. Take
a digital picture, scan a photo, or have your local camera shop provide an
electronic file of the photo.
● Use HP brand photo paper for outstanding results.
● For high-quality results, use a high-resolution print setting and set the HP
digital photography options.
● For maximum fade resistance, use HP Premium Plus Photo Paper and install a
photo print cartridge in the printer.
● For instructions on borderless printing, click here.
● In tray capacity: Up to 30 sheets
preparing to print
1. Raise the printer cover.
2. Slide the paper guide to the left.
3. Raise the Out tray.
4. Do one of the following:
❍ Small photographs: Place the photo paper, with the printable side down
and the tear-off tab facing away from the printer, in the In tray.
❍ Large photographs: Place the photo paper, with the printable side down, in
the In tray.
5. Push the photo paper into the printer until the paper stops.
6. Lower the Out tray.
7. Slide the paper guide firmly against the edge of the paper.
8. Lower the printer cover.
printing photographs
If your software program includes a photo printing feature, follow
the instructions provided with the software program. Otherwise,
follow the instructions below.
1. Open the Printer Properties dialog box, then select the following:
tab setting
Size is: Appropriate photo paper size
Paper/
Quality
2. Select any other desired print settings, then click OK.
If an out of paper message appears, click
Type is: Appropriate photo paper type
Print Quality: Normal, Best or Maximum dpi
hp Digital Photography: Desired photo enhancement
options
here.
printing Exif Print-enhanced photographs
Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging
standard that simplifies digital photography and enhances printed photographs. When
a photograph is taken with an Exif Print-enabled digital camera, Exif Print captures
information such as exposure time, type of flash, and color saturation, and stores it in
the image's file. The HP Deskjet printer software then uses this information to
automatically perform image specific enhancements, resulting in outstanding
photographs.
Printing Exif Print-enhanced photos requires:
● A digital camera that supports Exif Print
● Exif Print-enabled photo software
● HP Deskjet printer software that supports Exif Print
● Windows 98, 2000, Me, or XP
Follow these steps to print Exif Print-enhanced photographs:
1. Open the file you want to print using Exif Print-enabled photo software.
2. Open the Printer Properties dialog box, then select the following:
tab setting
Paper/
Quality
3. Select any other desired
Type is: Appropriate photo paper type
Print Quality: Best or Normal
print settings, then click OK.
The printer software automatically optimizes the printed image.
PhotoREt printing
PhotoREt offers the best combination of print speed and quality for your image.
Follow these steps to print with PhotoREt technology:
1. Open the
tab setting
Paper/
Quality
Printer Properties dialog box, then select the following:
Print Quality: Best
2. Select any other desired
print settings, then click OK.
4800 x 1200 optimized dpi
4800 x 1200 optimized dpi is the highest quality resolution for this printer. When
Maximum dpi is selected in the printer driver, the tri-color printcartridge prints in the
4800 x 1200 optimized dpi mode. If a photo print cartridge is also installed, the print
quality is enhanced. A photo print cartridge may be purchased separately if it is not
included with your printer.
Follow these steps to print in 4800 x 1200 optimized dpi mode:
1. Open the
tab setting
Paper/
Quality
2. Select any other desired
Printer Properties dialog box, then select the following:
Type is: Appropriate photo paper type
Print Quality: Maximum dpi
print settings, then click OK.
six-ink color printing
Use six-ink color printing to enhance the quality of photographs.
For six-ink color printing, a photo and a tri-color print cartridge must beinstalled. A
photo print cartridge may be purchased separately if it is not includedwith your
product.
Follow these steps to print in six-ink color print mode:
1. Open the
Printer Properties dialog box, then select the following:
tab setting
Paper/
Quality
2. Select any other desired
Type is: Appropriate photo paper type
Print Quality: Normal, Best, or Maximum dpi
print settings, then click OK.
iron-on transfers
guidelines
● Use HP Iron-on Transfers for great results.
● When printing a mirror image, the text and the pictures are horizontally
reversed from what appears on the computer screen.
● In tray capacity: Up to 100 sheets
preparing to print
1. Raise the printer cover.
2. Slide the paper width guide to the left.
3. Raise the Out tray.
4. Place the paper in the In tray, with the printable side down, then push it into
the printer until it stops.
5. Lower the Out tray.
6. Slide the paper width guide firmly against the edge of the paper.
7. Lower the printer cover.
printing
If your software program includes an iron-on transfer printing
feature, follow the instructions provided with the software program.
Otherwise, follow the instructions below.
1. Open the Printer Properties dialog box, then select the following:
tab setting
Paper/
Quality
Size is: A4 or Letter
Type is: hp iron-on transfer
Print Quality: Normal or Best
Basics
2. Select any other desired
Orientation: Mirror Image
print settings, then click OK.
maintenance
● replacing print cartridges
● calibrating print cartridges
● automatically cleaning print cartridges
● manually cleaning print cartridges
● maintaining print cartridges
● maintaining the printer body
● removing ink from skin and clothing
● printer tools
automatically cleaning print cartridges
If your printed pages are missing lines or dots, or if they contain ink streaks, the
print cartridges may be low on ink or may need to be cleaned.
Click here to check the print cartridge ink levels.
If the print cartridges are not low on ink, follow these steps to clean the print
cartridges automatically:
1. Go to
2. Click Clean Cartridges.
3. Click Clean, then follow the onscreen instructions.
If your printouts are still missing lines or dots after cleaning,
cartridges.
Caution! Clean print cartridges only when it is necessary.
Unnecessary cleaning wastes ink and shortens the life of the cartridge.
printer maintenance.
replace the print
manually cleaning print cartridges
If the printer is used in a dusty environment, a small amount of debris may
accumulate inside the case. This debris can include dust, hair, carpet, or clothing
fibers. When debris gets on the print cartridges and cradle, it can cause ink streaks
and smudges on printed pages. Ink streaking is easily corrected by manually cleaning
the cartridges and cradle.
gathering cleaning supplies
You will need the following items to clean the print cartridges and cradle.
● Distilled water
● Cotton swabs or other soft, lint-free material that will not stick to the cartridges
Be careful not to get
ink on your hands or clothing as you clean.
preparing to clean
1. Press the Power button to turn on the printer, then raise the printer cover.
The cradle moves to the center of the printer.
2. Disconnect the power cord from the back of the printer.
3. Remove the print cartridges and place them on a piece of paper with the
nozzle plate facing up.
Caution! Do not leave the print cartridges outside the printer for
more than 30 minutes.
cleaning the print cartridges and print cartridge cradle
1. Lightly moisten a cotton swab with distilled water.
2. Clean the face and edges of the first print cartridge with the swab, as shown in
the following illustration.
Do not wipe the nozzle plate.
1. nozzle plate and ink nozzles 2. faces and edges of print cartridge 3. copper
contacts
Caution! Do not touch the print cartridge ink nozzles or copper
contacts. Touching these parts will result in clogs, ink failure, and
bad electrical connections.
3. Inspect the face and edges of the print cartridge for fibers.
Repeat steps 1 and 2 above if fibers are still present.
4. Repeat steps 1 through 3 for the second print cartridge.
5. Wipe the underside of the print cartridge cradle walls using clean, moistened
cotton swabs.
Repeat this process until no ink residue appears on a clean swab.
1. print cartridge cradle 2. print cartridge cradle walls
6. Insert the print cartridges and close the printer cover.
7. Connect the power cord to the back of the printer.
8. Press the Power button to turn on the printer.
9. Calibrate the print cartridges.
Repeat the cleaning procedure if ink streaks continue to appear on printed pages.
removing ink from skin and clothing
Follow these instructions to remove ink from skin and clothing:
to remove ink from... do this...
skin
white fabric
color fabric
Caution! Always use cold water to remove ink from fabric. Warm or
hot water may set the ink color into the fabric.
Wash the affected area with an abrasive soap.
Wash the fabric in cold water using chlorine bleach.
Wash the fabric in cold water using sudsy ammonia.
maintaining the printer body
Because the printer ejects ink onto the paper in a fine mist, ink smudges will
eventually appear on the printer case and adjacent surfaces. To remove smudges,
stains, and/or dried ink from the exterior of the printer, use a soft cloth moistened
with water.
When cleaning your printer, keep these tips in mind:
● Do not clean the interior of the printer. Keep all fluids away from the
interior.
● Do not use household cleaners or detergent. In the event that a
household cleaner or detergent is used on the printer, wipe the
printer's exterior surfaces with a soft cloth moistened with water.
● Do not lubricate the support rod that the print cartridge cradle uses
to slide back and forth. Noise is normal when the cradle moves back
and forth.
printer tools
The printer software contains a number of useful tools to enhance the printer's
performance.
Use the printer tools to:
● View estimated ink levels.
● Clean the print cartridges.
● Calibrate the printer.
● Print a test page.
● Perform other functions as needed.
To access the tools, click
here.
troubleshooting
● printer is not printing
● paper jam
● paper problems
● print quality is poor
● document is misprinted
● photos are not printing correctly
● borderless printing problems
● power light is flashing
● printer is slow
● error messages
● if you continue to have problems
printer is not printing
verify the following
● Printer is connected to the power source.
● Cable connections are secure.
● Printer is turned on.
● Print cartridges are correctly installed.
● Paper or other media is correctly loaded in the In tray.
● Printer cover is closed.
● Rear Access Door is attached.
check the power light
If the Power light is flashing, there may be an error.
See power light is flashing for more information.
check the printer cable connection
If the printer cable is attached to a USB hub, there may be a printing conflict. There
are two methods for solving the conflict:
● Attach the printer's USB cable directly to your computer, or
● When printing, do not use other USB devices that are attached to the hub.
if the printer does not turn on
The printer may have drawn too much power.
1. Disconnect the power cord from the electrical outlet.
2. Wait approximately 10 seconds.
3. Reconnect the power cord.
4. Press the Power button to turn on the printer.
If the printer still does not turn on, try the following:
● Plug the printer into another electrical outlet, or
● Plug the printer directly into an electrical outlet rather than into a surge
protector.
if the printer still does not print
Select the topic below that best describes the problem:
● paper jam
● out of paper message
● onscreen error message
paper problems
the printer prints on multiple sheets at once
paper weight
The printer may print on multiple sheets of paper at once if the paper is below the
recommended paper weight. Use paper that meets the recommended paper weight.
For paper weight specifications, see the reference guide that came with the printer.
paper may be loaded improperly
The printer may print on multiple sheets of paper at once if the paper is loaded too
far toward the back of the printer. Reload paper into the paper tray, pushing the
paper until you feel resistance.
other paper problems
● For information on clearing a paper jam, click here.
● If an out of paper message appears, click here.
print quality is poor
streaks and missing lines
If your printed pages are missing lines or dots or if streaks appear, the print
cartridges may be low on ink or may need to be cleaned.
print is faded
● Verify that a black print cartridge is installed.
If the black text and images on your printouts are faded, you may be printing
using only the tri-color print cartridge. Insert a black print cartridge, in
addition to the tri-color print cartridge, for optimal black print quality.
● Verify that neither of the print cartridges is low on ink.
If a print cartridge is low on ink, consider replacing the print cartridge. For the
correct part numbers, see
● Verify that the protective piece of plastic tape has been removed from the print
cartridges.
print cartridges.
1. plastic tape
● Consider selecting a higher print quality.
increase the ink volume
1. Open the Advanced Features dialog box.
2. Move the Ink Volume slider toward Heavy.
3. Move the Dry Time slider toward More.
4. Click OK > OK.
blank pages print
● The protective piece of plastic tape may still be attached to the print
Loading...