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iihp designjet 815mfp & scanner 4200
contents
welcome to the hp designjet 815mfp/scanner 4200...................... 1
how do I make copies?............................................................... 2
how do I upgrade the scanner firmware?............................................... 29
how do I recover the system? ............................................................... 29
how do I calibrate my touch screen? ..................................................... 30
how do I shut down my system? .......................................................... 30
how do I customize my copy tools? ............................................ 31
how do I define an original template?................................................... 31
how do I create a custom scale size? .................................................... 32
how do I create a new media profile?.................................................. 33
how do I set up the system?....................................................... 35
hp designjet 815mfp & scanner 4200i
how do I connect to a network?............................................................35
how do I configure TCP/IP settings?...................................................... 35
how do I create a workgroup?.............................................................. 37
how do I automatically log in (in network configuration)?......................... 38
how do I set the scanner system power up/down timer? ..........................38
how do I define scanner setup options?................................................. 39
how do I create/delete/disable an account?..........................................41
how do I select/activate an existing account?......................................... 43
how do I set preferences? ....................................................................44
how do I change the scanner system interface language?........................ 45
how do I set up my printer in my scanner system software? ......................45
the problem is with the scanner ..................................................47
the problem is the diagnostics light is flashing ........................................ 47
the problem is the wait light is flashing.................................................. 47
the problem is the wait and diagnostics lights are flashing ....................... 48
the problem is a software system error.........................................49
the problem is no scanner was found.................................................... 49
the problem is an error message and error code..................................... 49
the problem is a printing error message................................................. 52
the problem is a system failure .............................................................52
the problem is with the interface language............................................. 53
the problem is with the touch screen...................................................... 53
the problem is what is printed ....................................................54
the problem is a cropped image........................................................... 54
the problem is white space with nesting.................................................54
tell me about my scanner...........................................................55
tell me about my scanner operator panel and lights ................................55
tell me about scanner maintenance.......................................................57
tell me about the scanner insertion slot .................................................. 59
tell me about scanner operating modes ................................................. 60
tell me about my scanner software ..............................................62
tell me about the hp designjet scanner software...................................... 62
tell me about the scanner software user interface .................................... 63
tell me about the scan options.............................................................. 65
tell me about the user interface options..................................................66
iihp designjet 815mfp & scanner 4200
tell me about accounting ..................................................................... 69
tell me about WIDEsystem ................................................................... 71
tell me about copy and layout features and options ...................... 73
tell me about the copy size .................................................................. 73
tell me about original templates.............................................................74
tell me about copy quality settings........................................................ 78
tell me about output margins................................................................ 78
tell me about unprintable areas ............................................................ 79
tell me about scanner setup options ...................................................... 80
tell me about paneling and tiling options............................................... 82
tell me about nesting .......................................................................... 85
tell me about previewing and the paper frame ....................................... 86
tell me about lists................................................................................ 89
tell me about hp designjet support ............................................. 90
tell me about hp customer care............................................................. 90
tell me about www.designjet.hp.com..................................................... 92
tell me about media ................................................................. 93
tell me about copying thick media ........................................................ 93
tell me about paper sizes..................................................................... 95
tell me about calibrating RIP settings..................................................... 97
tell me about advanced gray balance................................................... 99
hp designjet 815mfp & scanner 4200iii
ivhp designjet 815mfp & scanner 4200
welcome to the hp designjet 815mfp/scanner 4200
In this guide we present all you need to know to use your HP
Designjet 815mfp or Scanner 4200.
Information is organized in three major categories.
how do I…?
…helps you carry out procedures, like loading media, making
copies, or maintaining your scanner.
the problem is…
…helps you solve problems that may occur while copying/
scanning.
tell me about…
…contains reference information about your scanner.
For user information on your HP Designjet printer refer to the
documentation that came with the printer.
hp designjet 815mfp & scanner 42001
how do I make copies?
quick copying
If you are copying a freshly printed plot, make sure that it has dried
completely before placing the document in the scanner insertion
slot. If it is not dry, you could damage your plot and dirty the glass
plate on your scanner.
Remember to set your printer media width in your copy system
software. See how do I set the printer media width? on page 3.
to make copies…
1. Place the document face down with the intended top edge
forward in the scanner insertion slot. You can load your
original into the scanner from the scanner’s center or righthand side (whichever is set in Setup > Scan Options > Load).
2. Slide the document gently into the insertion slot until you feel it
pulled into the start position.
3. In the Copy tab, select Color or
B&W (black and white)
copying—this determines the
Type of original.
4. Select your Type of original
template.
5. Set the Input size.
Usually this will be equal to the
size of your original. You can let
the scanner detect the
document’s size.
6. Set the intended Output size of
your copy.
For making one-to-one copies,
this will be the size of your
original.
You can also use Scale to determine the copy’s size.
7. Press the Copy button.
2hp designjet 815mfp & scanner 4200
If a new Account has been created, every time you press:
the Copy button,
the Scan to file button, or
the Collate copy button
the Account dialog list opens for you to select an account. See tell me about accounting on page 69.
You can preview the image before printing. The preview will give
you a “What You See Is What You Get” (WYSIWYG) picture of
your copy. Press the Preview button to load a preview of
your copy.
Use the Stop button to cancel the current copy process. You
can also use it to cancel a preview of an image file while it is being
loaded.
Press the Reset button to clear your own settings and reset
the application to all of the scanner software’s default values.
how do I set the printer media width?
1. Select the Setup tab.
2. Select the Printer button.
hp designjet 815mfp & scanner 42003
3. Select the Unprintable Area button (or the Tool button and
then the Unprintable Area button if Setup tab > Options >
Quick select lists is selected).
4. Press the Media width button to enter a new value and press
the Enter key to confirm.
5. Select OK to finish.
how do I select an original template?
1. Press the Type of original button in the Copy tab dialog.
2. Select from the list a Type of Original template that best
describes your current input.
see also
tell me about original templates on page 74
how do I define an original template? on page 31
how do I set the input size?
1. Press the Copy tab.
4hp designjet 815mfp & scanner 4200
2. Press the Input size button to open the input size menu.
You can use Auto size detection for input size, standard sizes
or custom size presets. Press the dialog’s Input size button to
display the list of available sizes.
3. Select an input size or use the Tool button to open the Input
size setup dialog.
4. To set the input size you can:
• Specify the width and length. The original’s width can be
read off the ruler at the scanner’s insertion slot.
• Select Auto Width and/or Auto Length to let the scanner
detect the physical input width and/or length of the
inserted document.
• Press the dialog’s Input size button to display the list of
available sizes.
Both Auto Width and Auto Length can be applied for total
input size detection. Automatic size detection works through a
hp designjet 815mfp & scanner 42005
prescan of the original and copying thus requires more time
than with manual size settings.
5. Press OK to return to the Copy tab.
see also
tell me about the copy size on page 73
how do I set the output size? on page 6
how do I set the output size?
1. Press the Copy tab.
2. Press the Output size button to open the Output size menu.
You can use Auto size detection for output size, standard sizes
or custom size presets.
3. Select an output size or use the Tool button to open the
Output size setup dialog.
6hp designjet 815mfp & scanner 4200
4. To set the output size you can:
• Specify the width and length. The original’s width can be
read off the ruler at the scanner’s insertion slot.
• Select Auto Width and/or Auto Length to let the scanner
detect the physical input width and/or length of the
inserted document.
• Press the dialog’s Output size button to display the list of
available sizes.
Both Auto Width and Auto Length can be applied for total
output size detection. Automatic size detection works through a
prescan of the original and copying thus requires more time
than with manual size settings.
5. Press OK to return to the Copy tab.
You can also use a scale factor to determine the output size. See
how do I scale copies? on page 11.
see also
tell me about the copy size on page 73
how do I set the input size? on page 4
how do I copy thick media?
Scanning thick media can require enlarging the insertion slot and
this can affect the scanner's automatic control of border lines
between the cameras—called Stitching.
First you must adjust the insertion slot to accommodate your thick
media. See how do I change the insertion slot height? on page 8.
to copy thick media…
1. Load the thick original you wish to scan.
Center loading is recommended with thick originals. The
scanner’s transport rollers grip more evenly with center
loading.
2. Make a test scan.
Bulky thick media need to be supported with both hands both
into and out of the scanner.
Stitching errors will be easiest to see on an image with one or
more clear diagonal lines.
hp designjet 815mfp & scanner 42007
Normally, only stiff media will affect stitching. Flexible media
will usually be stitched correctly regardless of thickness.
If the lines seem uneven, do the following:
3. Select the Setup tab.
4. Select the Scan Options button.
5. Select Scanner Setup.
6. Select the Extended Thickness tab.
7. Check the box labeled Use extended thickness paper
handling.
8. Change the value for each of the scanner’s cameras—
normally, only positive values should be used.
9. Make test scans and readjust the values until you are satisfied
that the lines are stitched correctly.
10. Click OK to accept your settings.
11. Repeat the above steps until you are satisfied with the results.
how do I change the insertion slot height?
When the insertion slot height is not in the Normal position, the
following warning is displayed below the preview window on your
touch screen:
Paper Guide in Extended Position
8hp designjet 815mfp & scanner 4200
to change the insertion slot height…
1. Open the insertion slot cover.
2. Press down on the platen as you pull first one slider and then
the other (left and right) towards the scanner’s center until the
media thickness adjustment sliders found at each side are the
same setting.
3. Close the cover.
To return the insertion slot height to its Normal position:
1. Press down on the platen as you push first one slider and then
the other (left and right) towards the sides of the scanner.
2. When the platen is returned to its Normal position, the
message Paper Guide in Extended Position will be replaced by
the Load option: Center or Side.
how do I select a media profile?
1. Select the Setup tab.
2. Select the Media profile button.
hp designjet 815mfp & scanner 42009
3. Select the media profile from the list.
see also
how do I create a new media profile? on page 33
how do I set the output quality?
1. Press the Copy tab.
2. Press the Settings button.
3. Press the Copy Quality button.
10hp designjet 815mfp & scanner 4200
4. Select an output quality or select the Custom button to define a
new one.
5. For scanning, select an output quality or press the Custom
button to define a dpi setting for your scanner output or, if one
is active, press the dpi button to change the dpi setting.
6. For printing, select an output quality or press Manual to let the
printer control output quality.
7. Enter a value and press the Enter key.
8. Press OK to finish.
how do I scale copies?
When you select Auto for the Input Size and a specific Output Size,
the Scale value will be set to Auto by the scanner software until the
first preview after which the calculated Scale value percentage will
be displayed.
to scale copies…
1. After making your input setting, in the Copy tab press the Scale
button.
hp designjet 815mfp & scanner 420011
2. Press the Scale button to display the list of standard or
customized scaling factors predefined in your system.
3. Select the Scale value that fits your copy intentions. A Scale
factor of 100% makes a 1:1 duplicate. Below 100% reduces
the image in the copy and above 100% magnifies it.
4. Press OK to return to the Copy Tab.
tip
Make a fast miniature version of your big copy by setting the Scale
factor to 25%.
You can set the system to bypass the Input, Output and Scale Setup
dialogs and go straight to the predefined value lists. Select Setup
tab > Options > Use quick select lists.
how do I scan to a file?
1. Select the Scan tab and set the
various characteristics of the
scan: the type of original, the
lightness, the size, and the scan
resolution.
Output settings such as margins,
layout, and media profile can
be made later when you print
from the file.
2. The default filename is composed of the current date and time.
To change:
• the default name, press the File Name button and enter a
new name.
12hp designjet 815mfp & scanner 4200
• to another Folder group, press the File Folder button.
In the Change Folder dialog you can:
• use the arrows to select the folder on your disk.
• use the folder up button (marked “..”) to move up a level.
• create a new folder in the current folder with the New
Folder button.
• press a folder name to move your search to that folder’s
level.
Click OK in the Change Folder dialog when you have selected
the destination folder for your file.
3. Press the Scan to file button to start the scan-to-file
process and save the image.
If a new Account has been created, every time you press:
the Copy button,
the Scan to file button, or
the Collate copy button
the Account dialog list opens for you to select an account. See tell me about accounting on page 69.
Each file will be saved with the Scan tab settings that applied when
you pressed the Scan to File button.
hp designjet 815mfp & scanner 420013
how do I use copy options and tools?
how do I use the previewing tools?
The Preview button loads a fresh preview of the copy each
time it is selected.
The loaded image always uses the last settings made and the effects
of the settings will be visible in the new preview. This feature allows
you to fine-tune your settings as you watch them take effect before
committing the copy to print.
to display the whole image
You can use the Zoom All tool to view large format originals in
the preview window. No matter what zooming level you start
from, the Zoom All tool resizes the image so that it exactly fits in the
preview window.
to zoom in on a specific area
Use the Zoom In tool when you need to view details for making
enhancement settings and for aligning. Zooming takes place
immediately with the zoom axis in the center of the preview
window. If you need to enlarge the image further, then continue to
press the Zoom In button until you get the required level of detail in
the view.
to zoom out from a selected area
The Zoom Out tool decreases the image size in the preview
window. If you need to decrease the image further, then
continue to press the Zoom Out button until you get the required
field of view.
for one-to-one pixel viewing
Use the 1:1 tool to view the image with one scanned pixel
shown as one screen pixel.
to resize the paper frame
The resize paper frame tool lets you resize the paper frame
interactively in the preview window.
14hp designjet 815mfp & scanner 4200
When activated, the Resize Paper Frame Tool partitions
the areas around the paper frame into sections. When a
section is touched, the closest frame side or corner is
resized to the new position.
to move the image
There are two ways to use the move image tool:
• Dragging: Dragging anywhere in the image window. Imagine
you are gripping hold of the image and dragging it around
inside the window.
• Centering: Touch a point on the screen and that point will then
be centered in the preview window. The image shifts so that
the point you selected becomes repositioned in the center of
the screen. This method is especially useful when zooming in
on image details. It lets you pick out important spots and center
on them before zooming in.
to position the paper frame
There are three ways to use the position paper frame tool:
• Dragging: Dragging anywhere on the screen. Imagine you are
gripping hold of the frame and dragging it around over the
image.
• Centering: Touch a point on the screen and that point becomes
the new center for the paper frame. The frame shifts so that it
positions itself with the point you selected directly in its center.
This method is especially useful when you are making spot test
strips for outputting on the printer. It lets you continuously and
rapidly reposition the frame on important areas that you want
tested.
• Dragging the edges: This will resize the paper frame and is an
alternative to the Resize Paper Frame tool.
hp designjet 815mfp & scanner 420015
to align the image
The original may have been inserted slightly off balance and
appears crooked in the preview window. Correcting this does not
mean you have to reload the original and start again.
Use the perfectly aligned sides of the paper frame as references
when realigning.
Press the Align Left tool to tilt the image left.
Press the Align Right tool to tilt the image right.
Press the Copy button to output the image as you
realigned it in the preview window.
how do I set the number of copies?
Wide-format copy jobs can be time-consuming. This option allows
you to leave the system working overnight or frees you to take care
of other tasks.
1. Press the Copies option if you want to make more than one
copy of the loaded original.
2. Enter the number of copies in the edit field.
16hp designjet 815mfp & scanner 4200
how do I collate copies—create copy sets?
The Collate Copy function allows you to group your copies into sets,
and then output a selected number of these sets on your printer. All
the previewing and enhancement options available for single
document copying are also available when using Collate Copy.
collate copy—copy sets
1. Insert the first document of your set into the scanner.
2. Make your copy settings in the Copy tab dialog.
If you wish, you can press the Preview button and
make on-screen adjustments and tests.
3. Press the Collate Copy button.
The original will then be input (captured) as with single-sheet
copying, but it will be put on standby inside your system
instead of going to the printer.
4. Continue inserting originals that belong to the set and press the
Collate Copy button for each one until all the originals
that are part of the set have been scanned.
You can adjust each copy in the set just as you can with single
document copying.
5. Set the number of sets by pressing the button labeled Copies in
the Copy tab.
The number of copies indicates how many sets, each
containing all the input originals, will be output on your printer.
6. Press the Print button to activate the whole copy job.
You can cancel the Collate session at any time by pressing the Reset
button.
If a new Account has been created, every time you press
the Copy button,
the Scan to file button, or
the Collate copy button
the Account dialog list opens for you to select an account. See tell me about accounting on page 69.
hp designjet 815mfp & scanner 420017
tip
For jobs that require a high level of control and flexibility, use the
Scan tab and Print tab to create and print your copy sets.
how do I use nesting?
1. Select the Setup tab.
2. Select the Layout button.
3. Select the Nesting option.
4. Make your nesting settings.
5. Make your Copy tab and Setup tab settings (such as Type of
original, Margins, Lightness, Media profile) as with normal
copies, or else select the files for copying from your print list.
For nesting to have a purpose, you will have chosen one of the
multiple copy output functions:
• Copy tab: copies set to more than 1 copy
• Collate Copy
• Printing multiple files/sets from the Print tab
6. Press the Copy button (Print button when
printing from file) to output your Nested copies.
When printing multiple sets, nesting is performed within each set
but not between the sets. Each new set will be started on a new strip
and thereafter nested individually.
See tell me about nesting on page 85.
18hp designjet 815mfp & scanner 4200
how do I use paneling?
1. Select the Setup tab.
2. Select the Layout button.
3. Select the Paneling option.
4. Make your paneling settings.
5. Set your large Output size in the Copy tab. Your Output size
value is set to the size you want for the end result: that is, the
size of the total image after the panels are assembled.
6. Make your Copy tab and Setup tab settings (such as Type of
original, Input/Output Size, Margins, Lightness, Number of
copies, Media profile) as with normal copies.
7. Press the Copy button (Print button when
printing from file) to output your panels.
note
Your Margins setting in the Setup tab will apply for the whole image
after you connect the panels and not for each individual panel.
Paneling can be used with both Scan-to-print copying and with Printfrom-file copying through the Print tab.
See tell me about paneling and tiling options on page 82.
how do I set up a print list?
Printing your files is set up and controlled through a convenient Print
List you access through the Print tab. See also how do I maintain the print list? on page 22.
hp designjet 815mfp & scanner 420019
setting up the print list
1. Press the Print tab.
You can use the Clear List button to start afresh with an empty
list.
2. Press the Add to List button to reach the Add Files to List dialog
shown below:
Only a folder's image files will be shown.
Select files for the Print List by checking the box to the left of the
file name.
The folder up button (marked “..”) will move you up a level.
Clicking on a folder name will move you onto its level.
Pressing the current folder button on top (in the figure above it
is labeled “D:\coco”) will give you the options to either
rename the current folder or delete it from your disk. Only
empty folders can be deleted.
Pressing a file name will display the following context menu:
• Delete will (after confirmation) permanently delete the file
from your disk.
• Properties will display the full path, format, size and
creation date.
• Select All will select all the files in the current folder for
addition to the list. You can then go through the list
manually and unselect unwanted files.
20hp designjet 815mfp & scanner 4200
• View will display the file’s image in the preview window.
Previewing can be canceled by pressing the Stop button.
3. Press OK when you have selected the files you want in your
Print list. You can also put only one file in your list if you want
to print a single file.
You can always go back and add more files from another folder
with the Add to List button.
how do I print from files?
Printing your files is set up and controlled through a convenient Print
List.
to print from files
1. Press the Print tab.
Whenever you enter the Print dialog, the Copy button
changes to the Print button.
The Print list group displays the
files currently selected for
printing. If the list is empty or it
needs changing, then you will
have to select files and build
your list. See how do I set up a print list? on page 19.
2. Check or change your current Setup tab settings. The current
Setup tab settings such as Margins, Layout, Printer and Media
Profile will apply to the whole print job.
3. Press the Print button to send the listed files to the
printer.
If a new Account has been created, every time you press
hp designjet 815mfp & scanner 420021
the Print button,
the Copy button,
the Scan to file button, or
the Collate copy button
the Account dialog list opens for you to select an account. See tell me about accounting on page 69.
The scanner software’s print from file functionality is designed
specifically for printing files created with the scanner software’s
Scan tab and is not recommended for outputting files from other
sources.
how do I maintain the print list?
In the Print tab dialog, you can make settings that apply to the files
in your list and the whole print job before committing the job to
printing.
1. Set the number of copies for an individual file by pressing the
Copies button to the right of the file name.
2. Set the number of times you want your whole list printed with
the Number of sets button.
22hp designjet 815mfp & scanner 4200
3. Select (press) a file name in the list to change the file’s settings.
The following context menu appears.
• Remove: removes the selected file from the list (not from your
disk).
• Output Size: selecting this option
takes you to a dialog similar to the
Input Size, Output Size and Scale
button group found on the Copy
Tab. The file’s Input size is retrieved
from information in your file and
you have the option to rescale the
original size in the output copy.
Use Output size or Scale to resize
the copy.
• Properties: displays the file’s properties—full path with name,
size, type and creation date. You can change the order of the
file in the print list by pressing the dialog’s Move up and Move
down buttons. Check the Delete after print option if you want
the scanner software to delete the file from your disk
automatically.
• View: sends a preview of the file to the preview window.
Previewing can be canceled midway by pressing the Stop
button.
hp designjet 815mfp & scanner 420023
how do I maintain/recover my system?
maintenance procedures
Maintenance procedures should all be performed in a single
maintenance session, starting with Cleaning the scan area and
ending with Camera alignment and calibration.
The scanner maintenance procedure should be performed once per
month.
cleaning the scan area
1. Turn the scanner power off.
2. Disconnect the scanner power cable.
3. Open the scanner cover.
Place your fingers just inside the insertion slot and flip the cover
upwards to expose the scan area.
4. Remove the pressure platen.
24hp designjet 815mfp & scanner 4200
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