HP Designjet 4020, Designjet 4520 User's Guide
HP Designjet 4020 and 4520 printer series
Using your printer
Legal notices
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© Copyright 2008 Hewlett-Packard
Development Company, L.P.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statement accompanying such products and
services.
Nothing contained in other sections different
from the express warranty statement should
be construed as constituting an additional
warranty.
HP shall not be liable for technical or editorial
errors or omissions contained herein.
Adobe®, Acrobat®, Adobe Photoshop® and
PostScript® are trademarks of Adobe
Systems Incorporated.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
PANTONE® is Pantone, Inc.'s checkstandard trademark for color.
Table of contents
1 Introduction
Using this guide .................................................................................................................................... 2
The printer's main features ................................................................................................................... 2
The printer's main components [4020] ................................................................................................. 3
The printer's main components [4520] ................................................................................................. 4
The front panel ..................................................................................................................................... 7
Printer software .................................................................................................................................... 8
2 How do I... (software setup topics)
Choose which connection method to use ........................................................................................... 10
Connect to a network (Windows) ....................................................................................................... 10
Connect directly to a computer (Windows) ......................................................................................... 11
Uninstall the printer driver (Windows) ................................................................................................ 11
Connect to a network (Mac OS X) ...................................................................................................... 11
Connect directly to a computer (Mac OS X) ....................................................................................... 12
Uninstall the printer software (Mac OS X) .......................................................................................... 12
3 How do I... (printer operation topics)
Switch on and off ................................................................................................................................ 16
Restart ................................................................................................................................................ 16
Change the language of the front panel ............................................................................................. 17
Access the Embedded Web Server ................................................................................................... 17
Change the language of the Embedded Web Server ......................................................................... 18
Password-protect the Embedded Web Server ................................................................................... 18
Request E-mail notification of specific error conditions ...................................................................... 19
Set the date and time ......................................................................................................................... 19
Change the sleep mode setting .......................................................................................................... 19
Turn off the buzzer ............................................................................................................................. 19
Change the front panel contrast ......................................................................................................... 19
Change the units of measurement ..................................................................................................... 20
Adjust for altitude ................................................................................................................................ 20
4 How do I... (paper topics)
Load a roll onto the spindle [4020] ..................................................................................................... 22
Load a roll into the printer [4020] ........................................................................................................ 24
Unload a roll from the printer [4020] ................................................................................................... 27
Load a single sheet [4020] ................................................................................................................. 28
ENWW iii
Unload a single sheet [4020] .............................................................................................................. 31
Load a roll onto the spindle [4520] ..................................................................................................... 31
Load a roll into the printer [4520] ........................................................................................................ 33
Unload a roll from the printer [4520] ................................................................................................... 36
Trim the paper with the manual cutter [4520] ..................................................................................... 38
View information about the paper ....................................................................................................... 40
Download media profiles .................................................................................................................... 40
Use non-HP paper .............................................................................................................................. 41
Cancel the drying time ........................................................................................................................ 41
Change the drying time ...................................................................................................................... 41
5 How do I... (print job topics)
Submit a job with the Embedded Web Server .................................................................................... 44
Save a job .......................................................................................................................................... 44
Print a saved job ................................................................................................................................. 45
Cancel a job ....................................................................................................................................... 45
Manage the print queue ..................................................................................................................... 45
Nest jobs to save roll paper ................................................................................................................ 47
Unattended printing/overnight printing ............................................................................................... 49
6 How do I... (stacker topics) [4520]
Install the stacker ............................................................................................................................... 52
Uninstall the stacker ........................................................................................................................... 52
Change the temperature .................................................................................................................... 52
Change paper rolls while using the stacker ........................................................................................ 53
Clean the exterior of the stacker ........................................................................................................ 53
Clean the stacker rollers ..................................................................................................................... 53
Move or store the stacker ................................................................................................................... 54
7 How do I... (image adjustment topics)
Change the page size ........................................................................................................................ 56
Create a custom page size ................................................................................................................. 56
Change the print quality ..................................................................................................................... 57
Choose print quality settings .............................................................................................................. 57
Print at maximum speed ..................................................................................................................... 59
Adjust the margins .............................................................................................................................. 59
Print on oversize pages ...................................................................................................................... 60
Print without added margins ............................................................................................................... 60
Select the orientation of the image ..................................................................................................... 61
Rotate an image ................................................................................................................................. 62
Print a mirror image ............................................................................................................................ 63
Scale an image ................................................................................................................................... 63
Change the palette settings ................................................................................................................ 64
Change the treatment of overlapping lines ......................................................................................... 65
Change the graphic language setting ................................................................................................. 65
iv ENWW
8 How do I... (color topics)
Perform color calibration .................................................................................................................... 68
Perform black point compensation ..................................................................................................... 68
Set the rendering intent ...................................................................................................................... 69
Select the color emulation mode ........................................................................................................ 69
Produce matching prints from different HP Designjets ....................................................................... 69
Get accurate colors from Adobe Photoshop CS (HP–GL/2 & RTL driver) ......................................... 69
Get accurate colors from Adobe Photoshop CS (PostScript driver) ................................................... 73
Get accurate colors from Adobe InDesign CS ................................................................................... 76
Get accurate colors from QuarkXPress 6 ........................................................................................... 79
Get accurate colors from Autodesk AutoCAD .................................................................................... 81
Get accurate colors from Microsoft Office 2003 ................................................................................. 82
Get accurate colors from ESRI ArcGIS 9 ........................................................................................... 82
9 How do I... (ink system topics)
Remove an ink cartridge .................................................................................................................... 88
Insert an ink cartridge ......................................................................................................................... 91
Remove a printhead ........................................................................................................................... 92
Insert a printhead ............................................................................................................................... 94
Manage printhead monitoring ............................................................................................................. 97
Recover (clean) the printheads .......................................................................................................... 97
Clean a printhead's electrical connections ......................................................................................... 97
Align the printheads .......................................................................................................................... 101
Remove a printhead cleaner ............................................................................................................ 102
Insert a printhead cleaner ................................................................................................................. 103
Check the status of the ink system ................................................................................................... 105
Get ink cartridge statistics ................................................................................................................ 105
Get printhead statistics ..................................................................................................................... 106
10 How do I... (accounting topics)
Get accounting information from the printer ..................................................................................... 108
Check printer usage statistics .......................................................................................................... 108
Check ink and paper usage for a job ................................................................................................ 108
Request accounting data by E-mail .................................................................................................. 108
11 How do I... (printer maintenance topics)
Clean the exterior of the printer ........................................................................................................ 112
Clean the input rollers ...................................................................................................................... 112
Clean the platen ............................................................................................................................... 112
Lubricate the printhead carriage ....................................................................................................... 114
Maintain the ink cartridges ............................................................................................................... 115
Move or store my printer .................................................................................................................. 115
Update my printer's firmware ........................................................................................................... 116
Update my printer's software ............................................................................................................ 116
ENWW v
12 How do I... (Image Diagnostics Print topics)
Print the Image Diagnostics Print ..................................................................................................... 118
Respond to the Image Diagnostics Print .......................................................................................... 118
Interpret Image Diagnostics part 1 ................................................................................................... 118
Interpret Image Diagnostics part 2 ................................................................................................... 119
Interpret Image Diagnostics part 3 ................................................................................................... 121
If I still have a problem ..................................................................................................................... 122
13 How do I... (paper advance calibration topics)
Overview of the calibration process ................................................................................................. 125
The calibration process in detail ....................................................................................................... 126
After calibration ................................................................................................................................ 128
14 The problem is... (paper topics)
The paper cannot be loaded successfully [4020] ............................................................................. 130
The paper cannot be loaded successfully [4520] ............................................................................. 131
A paper jam (paper stuck in the printer) [4020] ................................................................................ 1 3 1
A paper jam (paper stuck in the printer) [4520] ................................................................................ 1 3 3
A paper jam in drawer 2 [4520] ........................................................................................................ 142
Prints do not stack properly in the bin .............................................................................................. 147
The printer uses a lot of paper to align the printheads ..................................................................... 147
The paper moves while the printer is in standby mode [4520] ......................................................... 147
The printer unloads or trims the paper after a long period of disuse [4520] ..................................... 148
The printer unloads the paper while switched off [4520] .................................................................. 148
The printer unloads the paper when switched on [4520] .................................................................. 148
15 The problem is... (print quality topics)
General advice ................................................................................................................................. 150
Banding (horizontal lines across the image) .................................................................................... 150
Lines are missing or thinner than expected ...................................................................................... 151
Solid bands or lines printed over the image ..................................................................................... 151
Graininess ........................................................................................................................................ 152
The paper is not flat .......................................................................................................................... 152
The print smudges when touched .................................................................................................... 152
Ink marks on the paper ..................................................................................................................... 153
A defect near the start of a print ....................................................................................................... 154
Lines are stepped ............................................................................................................................. 154
Lines are printed double or in wrong colors ..................................................................................... 154
Lines are discontinuous .................................................................................................................... 155
Lines are blurred (ink bleeds from lines) .......................................................................................... 155
Lines are slightly warped .................................................................................................................. 156
Color accuracy ................................................................................................................................. 156
PANTONE color accuracy ................................................................................................................ 156
Color matching between different HP Designjets ............................................................................. 157
Improving gray neutrality .................................................................................................................. 159
vi ENWW
16 The problem is... (image error topics)
The print is completely blank ............................................................................................................ 164
The output contains only a partial print ............................................................................................ 164
The image is clipped ........................................................................................................................ 164
The image is in one portion of the printing area ............................................................................... 165
The image is unexpectedly rotated .................................................................................................. 165
The print is a mirror image of the original ......................................................................................... 165
The print is distorted or unintelligible ................................................................................................ 165
One image overlays another on the same sheet .............................................................................. 165
Pen settings seem to have no effect ................................................................................................ 165
Some objects are missing from the printed image ........................................................................... 166
A PDF file is clipped or objects are missing ..................................................................................... 166
No output when printing from Microsoft Visio 2003 .......................................................................... 166
17 The problem is... (ink system topics)
I cannot insert an ink cartridge ......................................................................................................... 168
The printer will not accept a large black ink cartridge ...................................................................... 168
I cannot remove an ink cartridge ...................................................................................................... 168
I cannot insert a printhead ................................................................................................................ 168
I cannot insert a printhead cleaner ................................................................................................... 168
The front panel keeps telling me to reseat or replace a printhead ................................................... 168
An ink cartridge status message ...................................................................................................... 169
A printhead status message ............................................................................................................. 169
A printhead cleaner status message ................................................................................................ 169
18 The problem is... (stacker topics) [4520]
Paper scrolling .................................................................................................................................. 172
The trailing edge of the paper curling up .......................................................................................... 172
The paper is not completely ejected ................................................................................................. 172
The front panel displays that the stacker is disconnected ................................................................ 173
19 The problem is... (other topics)
The printer's start-up process does not complete ............................................................................ 176
A front panel message .................................................................................................................... 176
A “printhead monitoring” message ................................................................................................... 178
A “printheads are limiting performance” message ............................................................................ 178
An “on hold for paper” message [4520] ............................................................................................ 178
The printer does not print ................................................................................................................. 180
The printer seems slow .................................................................................................................... 181
The application slows down or hangs up while generating the print job .......................................... 181
Communication failures between computer and printer ................................................................... 181
I cannot access the Embedded Web Server from my browser ........................................................ 182
An out-of-memory error .................................................................................................................... 183
An AutoCAD 2000 memory allocation error ..................................................................................... 183
The platen rollers squeak ................................................................................................................. 183
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20 Tell me about... (Embedded Web Server topics)
21 Tell me about... (printer topics)
Color emulation modes .................................................................................................................... 190
Connect the printer ........................................................................................................................... 191
The printer's rear lights ..................................................................................................................... 192
The printer's internal prints ............................................................................................................... 192
Preventive maintenance ................................................................................................................... 193
22 Tell me about... (ink system topics)
Ink cartridges .................................................................................................................................... 196
Printheads ........................................................................................................................................ 197
Printhead cleaners ........................................................................................................................... 198
Ink system tips .................................................................................................................................. 198
23 Tell me about... (paper topics)
Using paper ...................................................................................................................................... 200
Supported paper types ..................................................................................................................... 200
Drying time ....................................................................................................................................... 201
Using paper with the stacker [4520] ................................................................................................. 201
24 Tell me about... (multiroll topics) [4520]
The uses of a multiroll printer ........................................................................................................... 204
How the printer allocates jobs to paper rolls .................................................................................... 204
Roll switching policy ......................................................................................................................... 205
25 Tell me about... (printer specifications topics)
Functional specifications .................................................................................................................. 208
Physical specifications ..................................................................................................................... 209
Memory specifications ...................................................................................................................... 210
Power specifications ......................................................................................................................... 210
Ecological specifications .................................................................................................................. 210
Environmental specifications ............................................................................................................ 210
Acoustic specifications ..................................................................................................................... 211
26 Tell me about... (ordering supplies and accessories topics)
Ordering ink supplies ........................................................................................................................ 214
Ordering paper ................................................................................................................................. 214
Ordering accessories ....................................................................................................................... 217
27 Tell me about... (getting help topics)
HP Instant Support ........................................................................................................................... 220
HP Customer Care ........................................................................................................................... 220
HP Designjet Online ......................................................................................................................... 221
Other sources of information ............................................................................................................ 221
viii ENWW
Index ................................................................................................................................................................. 223
ENWW ix
x ENWW
1 Introduction
Using this guide
●
The printer's main features
●
The printer's main components [4020]
●
The printer's main components [4520]
●
The front panel
●
Printer software
●
Introduction
ENWW 1
Introduction
Using this guide
This guide is for the HP Designjet 4020/4520 Printer series and the HP Designjet 4520 Stacker, for
information about the HP Designjet 4520 Scanner, please refer to the Scanner User's Reference Guide
in a separate document.
Using your printer (on CD) and the Quick Reference Guide (on paper) are organized into the following
chapters:
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
How do I ...
These chapters help you to carry out various procedures such as loading paper or changing an ink
cartridge. Many of these procedures are illustrated with drawings, and some are also illustrated with
animations (in Using your printer only, on CD).
The problem is ...
These chapters help you to solve problems that may occur while printing. The most complete source
for this type of information is in Using your printer, on CD.
Tell me about ...
Available in Using your printer only, on CD, these chapters contain reference information, including the
specifications of the printer, and the part numbers of paper types, ink supplies and other accessories.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
The printer's main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 42 in (1.06
m) wide. Some major features of the printer are shown below:
Production speeds of up to 1.5 m²/min (16 ft²/min), using HP Universal Inkjet Bond Paper with
●
the Fast print quality option and the Optimize for Lines and Text option
Print resolution of up to 2400×1200 optimized dpi, from a 1200×1200 dpi input, using the Best print
●
quality option, the Maximum Detail and Optimize for Images options and glossy paper (for more
information on print resolution, see
Unattended printing using 400 cm³ color ink cartridges and 775 cm³ black cartridges (see
●
cartridges on page 196), and rolls of paper up to 300 ft (90 m) in length
NOTE: The HP Designjet 4520 series supports rolls of paper up to 575 ft (175 m) in length.
Functional specifications on page 208)
Ink
High productivity features such as multi-file job submitting, job previewing, queueing and nesting
●
using the printer's Embedded Web Server (see
on page 187)
2 Chapter 1 Introduction ENWW
Tell me about... (Embedded Web Server topics)
Ink and paper usage information is available from the front panel, and on the Web from the
●
Embedded Web Server
Accurate and consistent color reproduction features:
●
Press emulations for U.S., European and Japanese standards; and color monitor RGB
◦
emulations (see
Automatic color calibration
◦
Color emulation modes on page 190)
The printer's main components [4020]
NOTE: This topic applies to the HP Designjet 4020 Printer series only.
The following front and rear views of the printer illustrate the main components.
Front view
Introduction
1. Ink cartridge
2. Platen
3. Printhead carriage
4. Printhead
5. Printhead cleaner
6. Front panel
7. Spindle
8. Blue removable paper stop
9. Bin
10. Ink cartridge drawer
ENWW The printer's main components [4020] 3
Introduction
11. Spindle lever
12. Paper load lever
Rear view
1. Power socket and on/off switch
2. Sockets for communication cables and optional accessories
The printer's main components [4520]
NOTE: This topic applies to the HP Designjet 4520 Printer series only.
The following front and rear views of the printer illustrate the main components.
4 Chapter 1 Introduction ENWW
Front view
Introduction
1. Ink cartridges
2. Platen
3. Printhead carriage
4. Printhead
5. Printhead cleaner
6. Front panel
7. Paper load lever (roll 1)
8. Spindle
9. Paper load lever (roll 2)
10. Bin
11. Spindle drawer (roll 1)
12. Spindle drawer (roll 2)
ENWW The printer's main components [4520] 5
Introduction
Front view with optional stacker
Rear view
1. Power socket and on/off switch
2. Sockets for communication cables and optional accessories
6 Chapter 1 Introduction ENWW
The front panel
Your printer's front panel is located on the front of the printer, on the right-hand side. It has the following
important functions:
It must be used to perform certain operations, such as loading and unloading paper.
●
It can display up-to-date information about the status of the printer, the ink cartridges, the
●
printheads, the paper, the print jobs, etc.
It can provide guidance in using the printer.
●
It displays warning and error messages when appropriate.
●
It can be used to change the values of printer settings and thus change the operation of the printer.
●
However, settings in the printer are overridden by settings in the Embedded Web Server or in the
driver.
Introduction
The front panel has the following components:
1. The display area, where information, icons and menus are displayed.
2. The Power key turns the printer on and off. If the printer is in sleep mode, this key will wake it up.
3. The Power light is off when the printer is off; amber when the printer is in sleep mode; green when
the printer is on; green and flashing when the printer is in transition between off and on.
4. The Form Feed and Cut key normally ejects the sheet (if a sheet is loaded) or advances and cuts
the roll (if a roll is loaded). However, if the printer is waiting for more pages to be nested, this key
cancels the waiting time and prints the available pages immediately.
5. The Reset key restarts the printer (as if it were switched off and switched on again). You will need
an implement with a narrow tip to operate the Reset key.
6. The Cancel key cancels the current operation. It is often used to stop printing the current print job.
7. The Status light is off when the printer is not ready to print: it may be off, or in sleep mode. It is
green when the printer is ready and idle; green and flashing when the printer is busy; amber when
a serious internal error has occurred; amber and flashing when awaiting human attention.
8. The Up key moves to the previous item in a list, or increases a numerical value.
9. The Select key selects the item that is currently highlighted.
ENWW The front panel 7
Introduction
10. The Back key goes back to the previous menu. If you press it repeatedly, or hold it down, you will
soon return to the main menu.
11. The Down key moves to the next item in a list, or decreases a numerical value.
To highlight an item in the front panel, press the Up or Down key until the item is highlighted.
To select an item in the front panel, first highlight it and then press the Select key.
The four front-panel icons are all found in the main menu. If you need to select or highlight an icon, and
you don't see the icons in the front panel, press the Back key until you can see them.
When this guide shows a series of front panel items like this: Item1 > Item2 > Item3, it means that you
should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.
Printer software
The following software is provided with your printer:
The Embedded Web Server, which runs in the printer and enables you to use a Web browser on
●
any computer to submit and manage print jobs, and check ink levels and printer status
The HP-GL/2 and HP RTL driver for Windows
●
The PostScript driver for Windows (HP Designjet 4020ps and 4520ps only)
●
The PostScript driver for Mac OS X (HP Designjet 4020ps and 4520ps only)
●
8 Chapter 1 Introduction ENWW
2 How do I... (software setup topics)
Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer driver (Windows)
●
Connect to a network (Mac OS X)
●
Connect directly to a computer (Mac OS X)
●
Uninstall the printer software (Mac OS X)
●
Software setup
ENWW 9
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Gigabit Ethernet Very fast; varies according to
Jetdirect print server (optional
accessory)
network traffic
Moderate; varies according to
network traffic
Software setup
FireWire (IEEE 1394) Very fast Short (4.5 m=15 ft.) Windows only.
USB 2.0 (optional accessory) Very fast Short (5 m=16 ft.)
Long (100 m=328 ft.) Requires extra equipment
(switches).
Long (100 m=328 ft.) Requires extra equipment
(switches).
Useful for wireless or
AppleTalk connection, and for
Novell printing.
NOTE: The speed of any network connection depends on all components used in the network, which
may include network interface cards, hubs, routers, switches and cables. If any one of these components
is not capable of high-speed operation, you will find that you have a low-speed connection. The speed
of your network connection can also be affected by the total amount of traffic from other devices on the
network.
NOTE: There are various possible ways of connecting the printer to a network, but only one of them
can be active at a time; with the exception of the Jetdirect print server, which can be active at the same
time as one other network connection.
Connect to a network (Windows)
Once the network cable is connected and the printer is powered up, it automatically obtains an IP
address. You need to perform the following steps to configure the printer in the network:
1.
Go to the front panel and select the
icon.
2. The front panel will display some information, including the printer's IP address. Make a note of the
IP address (16.23.61.128 in this example).
3. Insert the HP Start-Up Kit CD into your computer. If the CD does not autorun, run the
AUTORUN.EXE program in the root folder of the CD.
4. Click the Express Network Install button.
5. The configuration program will look for printers connected to your network. When the search has
finished, a list of printers will be displayed. Identify your printer by its IP address and select it from
the list.
If your printer does not appear in the list, select Help me find my network printer and click
Next. In the next screen, give the IP address of your printer.
10 Chapter 2 How do I... (software setup topics) ENWW
Connect directly to a computer (Windows)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in FireWire (IEEE 1394) socket or the optional USB 2.0 socket.
1. Do not connect the computer to the printer yet. You must first install the printer driver software
on the computer, as follows.
2. Insert the HP Start-Up Kit CD into your CD drive. If the CD does not autorun, run the
AUTORUN.EXE program in the root folder of the CD.
3. Click the Custom Install button.
4. Follow the instructions on your screen to set up the printer. The following notes will help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, choose Connected directly to this computer.
●
Then select a FireWire (IEEE 1394) or USB connection.
When prompted to do so, connect your computer to the printer, using a FireWire or USB cable.
●
Ensure that the printer is switched on.
You may see a message warning that the installer will have to communicate through the
●
Windows Firewall to search for printers on the network. As you intend to set up a direct
connection, select Continue installation without searching the network and click Next.
Software setup
Uninstall the printer driver (Windows)
1. Insert the HP Start-Up Kit CD into your CD drive. If the CD does not autorun, run the
AUTORUN.EXE program in the root folder of the CD.
2. Choose Modify Installation, and follow the instructions on your screen to uninstall the printer
driver.
Connect to a network (Mac OS X)
You can connect your printer to a network under Mac OS X using the following methods:
Bonjour/Rendezvous
●
TCP/IP
●
Before you begin, make sure the following are true:
The printer is set up and on.
●
The Ethernet hub or router is on and functioning properly.
●
All computers on the network are on and connected to the network.
●
The printer is connected to the network.
●
Now you can proceed to install the printer driver and connect your printer:
1. Insert the HP Start-Up Kit CD into your CD drive.
2. Open the CD icon on your desktop.
3. Open the Mac OS X HP Designjet Installer.
4. Follow the instructions on your screen.
ENWW Connect directly to a computer (Windows) 11
5. When the printer driver has been installed, the HP Printer Setup Assistant will start automatically,
to set up a connection to your printer. Follow the instructions on your screen.
6. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
The HP Printer Setup Assistant can be run separately from the CD, if the printer driver is already
installed.
NOTE: If the HP Printer Setup Assistant does not detect your printer or if you prefer not to set up the
connection manually, click the checkbox My printer is not on the list below the list of discovered
printers in the HP Printer Setup Assistant, and then click Continue to get instructions on how to set up
the connection manually.
Software setup
Connect directly to a computer (Mac OS X)
You can connect your printer directly to a computer without going through a network, by using the
printer's optional USB 2.0 socket. First, install the printer driver on the computer:
1. Make sure the printer is powered off.
2. Insert the HP Start-Up Kit CD into your CD drive.
3. Open the CD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer.
5. Follow the instructions on your screen.
6. When the printer driver has been installed, the HP Printer Setup Assistant will start automatically,
to set up a connection to your printer. Connect the USB cable, turn on the printer and then follow
the instructions on your screen.
7. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
The HP Printer Setup Assistant can be run separately from the CD, if the printer driver is already
installed.
NOTE: If the HP Printer Setup Assistant does not detect your printer or if you prefer not to set up the
connection manually, click the checkbox My printer is not on the list below the list of discovered
printers in the HP Printer Setup Assistant, then click Continue to get instructions on how to set up the
connection manually.
Sharing the printer
If your computer is connected to a network, you can make your directly-connected printer available to
other computers on the same network.
1. Double-click the System Preferences icon in the Dock menu bar on your desktop.
2. Enable printer sharing by going to Sharing > Services > Printer Sharing.
3. From the client computer, the printer will now be displayed in the list of available printers in the
Printer Setup Utility.
Uninstall the printer software (Mac OS X)
1. Insert the HP Start-Up Kit CD into your CD drive.
2. Open the CD icon on your desktop.
12 Chapter 2 How do I... (software setup topics) ENWW
3. Open the Mac OS X HP Designjet Installer icon.
4. Select Uninstall, and follow the instructions on your screen to uninstall the printer software.
To delete the print queue:
Under Mac OS X 10.5: from the system preferences, select the Print & Fax dialog. Select the name
●
of the printer and click the – button.
Under Mac OS X 10.4 there are two ways of deleting the print queue:
●
from the system preferences, select the Printing pane of the Print & Fax dialog. Select the
◦
name of the printer and click the – button.
from the Printer Setup Utility, select the name of the printer and click the Delete icon.
◦
Software setup
ENWW Uninstall the printer software (Mac OS X) 13
Software setup
14 Chapter 2 How do I... (software setup topics) ENWW
3 How do I... (printer operation topics)
Switch on and off
●
Restart
●
Change the language of the front panel
●
Access the Embedded Web Server
●
Change the language of the Embedded Web Server
●
Password-protect the Embedded Web Server
●
Request E-mail notification of specific error conditions
●
Set the date and time
●
Change the sleep mode setting
●
Turn off the buzzer
●
Change the front panel contrast
●
Change the units of measurement
●
Adjust for altitude
●
Printer operation
ENWW 15
Printer operation
Switch on and off
TIP: The printer is Energy Star compliant and can be left switched on without wasting energy. Leaving
it on improves response time and overall system reliability. When the printer has not been used for a
certain period of time (5 minutes by default), it will save power by going into sleep mode. However, any
interaction with the printer will return it to active mode, and it can resume printing immediately.
If you wish to switch the printer on or off, the normal and recommended method is to use the Power key
on the front panel.
When you switch off the printer this way, the printheads are automatically stored with the printhead
cleaners, which prevents them from drying out.
However, if you plan to leave the printer switched off for a long period of time, you are recommended
to switch it off using the Power key, and then also switch off the power switch at the rear.
To switch it back on later, use the power switch at the rear, and then the Power key.
When the printer is switched on, it will take some time to initialize itself. This time is about three minutes
for the HP Designjet 4020 series, and about three and a half minutes for the Designjet 4520 series.
Restart
In some circumstances you may be advised to restart the printer. Please proceed as follows:
1. Press the Power key on the front panel to switch the printer off, wait a few moments, then press
2. Use the Reset key on the front panel. You will need an implement with a narrow tip to operate
3. If neither of the above steps seem to have any effect, you should switch off the printer using the
4. Remove the power cord from the power socket.
5. Wait for 10 seconds.
the Power key again. This should cause the printer to restart; if not, continue with step 2.
the Reset key. This normally has the same effect as step 1 above, but may work if step 1 does not.
power switch at the rear of the printer.
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6. Insert the power cord into the power socket and switch on the printer using the power switch.
7. Check that the Power light on the front panel comes on. If it does not, use the Power key to switch
the printer on.
Change the language of the front panel
There are two possible ways to change the language of the front-panel menus and messages.
If you can understand the current front panel language, go to the front panel and select the
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then Printer configuration > Front panel options > Select language.
If you cannot understand the current front panel language, start with the printer powered off. At the
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front panel, press the Select key and hold it down. While holding the Select key down, press the
Power key and hold it down. Continue to hold down both keys until the green light on the left side
of the front panel starts flashing, then release both keys. You can expect a delay of about one
second. If the green light starts flashing without any delay, you may need to start again.
Whichever method you used, the language selection menu should now appear on the front panel.
Highlight your preferred language, then press the Select key.
Access the Embedded Web Server
The Embedded Web Server enables you to manage your printer and your printing jobs remotely using
an ordinary Web browser running on any computer.
icon,
Printer operation
NOTE: In order to use the Embedded Web Server, you must have a TCP/IP connection to your printer.
If you have a Novell or USB connection to your printer, you will not be able to use the Embedded Web
Server.
The following browsers are known to be compatible with the Embedded Web Server:
Internet Explorer 5.5 or later, for Windows
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Firefox 1.5 or later
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Safari.
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There are several ways to access the Embedded Web Server:
On any computer, open your Web browser and give the address of your printer. You can find out
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the address of your printer (starting with http:) from the front panel, by highlighting the
Select Status of my printer or Manage my printer's queue from the Services tab of your Windows
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printer driver, or from the Services panel of your Mac OS printer driver.
If you have followed these instructions but failed to get through to the Embedded Web Server, see
cannot access the Embedded Web Server from my browser on page 182.
icon.
I
ENWW Change the language of the front panel 17
Printer operation
Change the language of the Embedded Web Server
The Embedded Web Server can work in the following languages: English, Portuguese, Spanish,
Catalan, French, Italian, German, Simplified Chinese, Traditional Chinese, Korean and Japanese. It will
choose whichever language you have specified in your Web browser's options. If you have specified a
language that it cannot support, it will work in English.
To change the language, you must change your Web browser's language setting. For example, in
Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then
ensure that the language you want is at the top of the list in the dialog box.
To complete the change, you must close and reopen your Web browser.
Password-protect the Embedded Web Server
You can restrict access to the Embedded Web Server from the Security page, which you can find in the
Settings tab. There are several different ways to restrict access.
If you set the administrator username and password, that username and password will be required
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in order to perform the following operations.
Cancel, delete or preview a job in the job queue
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Delete a stored job
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Clear accounting information
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Change the printer settings on the Device Setup page
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Update the printer's firmware
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Change the printer's date and time
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Change security settings
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View protected printer information pages
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NOTE: If you forget the administrator password, see I cannot access the Embedded Web Server
from my browser on page 182.
If you set the guest username and password, that username and password will be required in order
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to perform all other operations with the Embedded Web Server.
You can completely disable Ethernet or FireWire access to the printer.
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Request E-mail notification of specific error conditions
1. In the Embedded Web Server, go to the E-mail server page, which you can find in the Settings tab,
and ensure that the following fields are correctly filled in:
SMTP server: the IP address of the outgoing mail server (SMTP) that will process all E-mail
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messages from the printer. If the mail server requires authentication, E-mail notifications will
not work.
Printer E-mail address: each E-mail message sent by the printer must include a return
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address, which does not need to be a real, functional E-mail address, but it should be unique,
so that recipients of the message can identify the printer that sent it.
2. Go to the Notification page, which is also in the Settings tab.
3. Click New to request new notifications (or Edit to edit notifications that have already been set up).
Then fill in the E-mail addresses to which notifications should be sent, and select the incidents that
should result in notification messages. Initially the most commonly-specified incidents are shown;
to see all the possibilities, click Show all alerts.
Set the date and time
The printer's date and time settings are mainly useful in job accounting (see Request accounting data
by E-mail on page 108). These settings can be changed using the Embedded Web Server or the
printer's front panel.
In the Embedded Web Server, go to the Settings tab and select Configuration, then Date &
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Time.
At the front panel, select the
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date or Set time or Set time zone.
If you are using the HP Designjet 4020 Printer series, and you find that these options are not available,
please download the latest firmware revision (see
icon, then Printer configuration > Date and time options > Set
Change the sleep mode setting
If the printer is left switched on but unused for a certain period of time, it will go automatically into sleep
mode to save power. To change the time the printer waits before it goes into sleep mode, go to the front
panel and select the
time you want, then press the Select key.
icon, then Printer configuration > Sleep mode wait time. Highlight the wait
Turn off the buzzer
To turn the printer's buzzer on or off, go to the front panel and select the icon, then Printer
configuration > Front panel options > Enable buzzer.
Change the front panel contrast
Printer operation
Update my printer's firmware on page 116).
To change the contrast of the front panel display, select the icon, then Printer configuration > Front
panel options > Select display contrast, and choose a value using the Up or Down key. Press the
Select key to set the value you have chosen.
ENWW Request E-mail notification of specific error conditions 19
Printer operation
Change the units of measurement
To change the units of measurement displayed in the front panel, select the icon, then Printer
configuration > Select units, and select English or Metric.
The units of measurement can also be changed in the Embedded Web Server.
Adjust for altitude
Your printer will work better if you tell it roughly at what altitude it is. To set the altitude, go to the front
panel and select the
icon, then Printer configuration > Select altitude, and select a range.
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