HP Designjet 4000 Quick Reference Guide
Legal notices
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.
No part of this document may be photocopied or translated to another language without the prior written consent of HewlettPackard Company.
Trademarks
Adobe®, Acrobat®, Adobe Photoshop®, and PostScript® are trademarks of Adobe Systems Incorporated.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
PANTONE® is Pantone, Inc.'s check-standard trademark for color.
Company address
Hewlett-Packard Company
Inkjet Commercial Division
Avenida Graells, 501
08174 Sant Cugat del Vallès
Barcelona, Spain
Contents
1 Introduction ..........................................................................................................5
Using this guide .....................................................................................................5
The printer's main features ....................................................................................6
The printer's main components .............................................................................. 7
The front panel ......................................................................................................8
Printer software ...................................................................................................10
2 How do I operate the printer?............................................................................11
How do I switch the printer on and off? ................................................................ 11
How do I restart the printer? ................................................................................12
How do I change the language of the front panel? ..............................................12
How do I access the Embedded Web Server? ....................................................13
How do I change the language of the Embedded Web Server? ..........................14
How do I password–protect the Embedded Web Server? ...................................14
How do I request e-mail notification of specific error conditions? ........................15
How do I change the sleep mode setting? ...........................................................15
How do I turn off the buzzer? ...............................................................................15
How do I change the front panel contrast? ..........................................................15
How do I change the units of measurement? ......................................................15
How do I adjust for altitude? ................................................................................16
3 How do I handle paper?.....................................................................................17
How do I load a roll onto the spindle? ..................................................................17
How do I load a roll into the printer? ....................................................................21
How do I unload a roll from the printer? ...............................................................26
How do I load a single sheet? ..............................................................................27
How do I unload a single sheet? ..........................................................................31
How do I select supported paper types? .............................................................. 32
How do I view information about the paper? ........................................................33
How do I download media profiles? .....................................................................34
How do I use non-HP paper? ..............................................................................34
How do I cancel the drying time? .........................................................................34
How do I change the drying time? .......................................................................35
4 How do I handle the ink system?......................................................................37
How do I remove an ink cartridge? ......................................................................37
How do I insert an ink cartridge? .........................................................................42
How do I remove a printhead? .............................................................................44
How do I insert a printhead? ................................................................................48
How do I manage printhead monitoring? .............................................................51
How do I recover (clean) the printheads? ............................................................51
How do I clean a printhead's electrical connections? ..........................................51
How do I align the printheads? ............................................................................57
How do I remove a printhead cleaner? ................................................................58
How do I insert a printhead cleaner? ...................................................................60
How do I check the status of the ink system? ......................................................62
How do I get ink cartridge statistics? ...................................................................62
How do I get printhead statistics? ........................................................................63
1
How do I check printer usage statistics? .............................................................. 63
5 How do I adjust my printed images?................................................................65
How do I change the page size? .........................................................................65
How do I create a custom page size? ..................................................................65
How do I change the print quality? ......................................................................67
How do I choose print quality settings? ...............................................................68
How do I print at maximum speed? .....................................................................70
How do I adjust the margins? ..............................................................................70
How do I print on oversize page sizes? ...............................................................71
How do I change the paper's orientation? ...........................................................71
How do I rotate an image? ...................................................................................72
How do I print a mirror image? ............................................................................72
How do I scale an image? ...................................................................................72
How do I change the palette settings? .................................................................73
How do I change the treatment of overlapping lines? ..........................................74
How do I change the graphic language setting? ..................................................75
6 How do I get accurate colors from my printer?...............................................77
How do I perform color calibration? .....................................................................77
How do I perform black point compensation? ......................................................78
How do I set the rendering intent? .......................................................................78
How do I select the color emulation mode? .........................................................79
How do I produce matching prints from different HP Designjets? ........................79
How do I get accurate colors from Adobe Photoshop CS (HP–GL/2 & RTL
driver)? ................................................................................................................79
How do I get accurate colors from Adobe Photoshop CS (PostScript
driver)? ................................................................................................................84
How do I get accurate colors from Adobe InDesign CS? .....................................89
How do I get accurate colors from QuarkXPress 6? ............................................93
How do I get accurate colors from Autodesk AutoCAD 2002? ............................96
How do I get accurate colors from Microsoft Office 2003? ..................................96
How do I get accurate colors from ESRI ArcGIS 9? ............................................96
7 How do I manage print jobs?...........................................................................101
How do I submit a job? ......................................................................................101
How do I save a job? .........................................................................................102
How do I print a saved job? ...............................................................................102
How do I check ink and paper usage for a job? .................................................102
How do I cancel a job? ......................................................................................102
How do I manage the print queue? ....................................................................103
How do I nest jobs to save roll paper? ...............................................................105
8 How do I maintain my printer?........................................................................107
How do I clean the exterior of the printer? .........................................................107
How do I clean the platen? ................................................................................107
How do I lubricate the printhead carriage? ........................................................109
How do I maintain the ink cartridges? ................................................................110
How do I move or store my printer? ...................................................................110
How do I update my printer's firmware? ............................................................111
9 How do I use the Image Diagnostics Print?...................................................113
How do I print the Image Diagnostics Print? ......................................................113
How do I respond to the Image Diagnostics Print? ............................................114
How do I interpret Image Diagnostics part 1? ....................................................114
2
Contents
How do I interpret Image Diagnostics part 2? ....................................................116
How do I interpret Image Diagnostics part 3? ....................................................118
How do I proceed if I still have a problem? ........................................................119
10 How do I perform paper advance calibration?...............................................121
11 The problem is print quality.............................................................................127
General advice ..................................................................................................127
The problem is banding (horizontal lines across the image) ..............................128
The problem is lines are missing or thinner than expected ................................129
The problem is solid bands or lines printed over the image ...............................130
The problem is graininess ..................................................................................131
The problem is the paper is not flat ...................................................................131
The problem is the print smudges when touched ..............................................132
The problem is ink marks on the paper .............................................................. 132
The problem is a defect near the start of a print ................................................133
The problem is lines are stepped .......................................................................133
The problem is lines are printed double or in wrong colors ................................134
The problem is lines are discontinuous .............................................................. 135
The problem is lines are blurred (ink bleeds from lines) ....................................135
The problem is lines are slightly warped ............................................................135
The problem is color accuracy ...........................................................................136
The problem is PANTONE color accuracy .........................................................136
The problem is color matching between different HP Designjets .......................137
12 The problem is an image error........................................................................141
The problem is the print is completely blank ......................................................141
The problem is the output contains only a partial print ....................................... 141
The problem is the image is clipped ..................................................................142
The problem is the image is in one portion of the printing area .........................142
The problem is the image is unexpectedly rotated ............................................143
The problem is the print is a mirror image of the original ...................................143
The problem is the print is distorted or unintelligible ..........................................143
The problem is one image overlays another on the same sheet .......................144
The problem is pen settings seem to have no effect ..........................................144
13 The problem is with the ink system................................................................145
The problem is I cannot insert an ink cartridge ..................................................145
The problem is I cannot insert a printhead .........................................................145
The problem is I cannot insert a printhead cleaner ............................................145
The problem is the front panel keeps telling me to reseat or replace a
printhead ............................................................................................................145
The problem is an ink cartridge status message ...............................................146
The problem is a printhead status message ......................................................146
The problem is a printhead cleaner status message .........................................146
14 The problem is with the paper.........................................................................147
The problem is the paper cannot be loaded successfully ..................................147
The problem is a paper jam (paper stuck in the printer) ....................................149
The problem is prints do not stack properly in the bin ........................................151
The problem is the printer uses a lot of paper to align the printheads ...............151
15 The problem is something else.......................................................................153
The problem is the printer's start–up process does not complete ......................153
The problem is a front panel message ............................................................... 153
The problem is a “printhead monitoring” message ............................................156
3
The problem is a “printheads are limiting performance” message .....................156
The problem is the printer does not print ...........................................................157
The problem is a print job is waiting for a time-out ............................................157
The problem is the printer seems slow ..............................................................157
The problem is communication failures between computer and printer .............158
The problem is I cannot access the Embedded Web Server from my
browser ..............................................................................................................159
The problem is an out-of-memory error .............................................................159
The problem is an AutoCAD 2000 memory allocation error ...............................160
The problem is the platen rollers squeak ...........................................................160
16 Legal information ............................................................................................163
Worldwide Limited Warranty—HP Designjet 4000 Printer series ......................163
Hewlett-Packard Software License Agreement .................................................166
Open source acknowledgments ........................................................................167
Regulatory notices .............................................................................................168
DECLARATION OF CONFORMITY ..................................................................171
Index.........................................................................................................................173
4
1
Introduction
● “Using this guide” on page 5
● “The printer's main features” on page 6
● “The printer's main components” on page 7
● “The front panel” on page 8
● “Printer software” on page 10
Using this guide
The User's Guide and Quick Reference Guide are organized into the following
chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new
users.
How do I ...
These chapters help you to carry out various procedures such as loading paper or
changing an ink cartridge. Many of these procedures are illustrated with drawings, and
some are also illustrated with animations (in the User's Guide only).
The problem is ...
These chapters help you to solve problems that may occur while printing.
Introduction
Tell me about ...
Available in the User's Guide only, these chapters contain reference information,
including the specifications of the printer, and the part numbers of paper types, ink
supplies, and other accessories.
Legal information
This chapter contains HP's limited warranty statement, software license agreement,
open source acknowledgments, regulatory notices, and declaration of conformity.
Index
In addition to the table of contents, there is an alphabetical index to help you to find
topics quickly.
5
Chapter 1
The printer's main features
Your printer is a color inkjet printer designed for printing high-quality images on paper
up to 42 in (1.06 m) wide. Some major features of the printer are shown below:
● Production speeds of up to 1.5 m²/min (16 ft²/min), using HP Universal InkJet
Introduction
Bond Paper with the Fast print quality option and the Optimize for Lines and
Text option
● Print resolution of up to 2400×1200 optimized dpi, from a 1200×1200 dpi input,
using the Best print quality option, the Maximum Detail and Optimize for
Images options, and glossy paper (for more information on print resolution, see
“Tell me about functional specifications” in the User's Guide)
● Unattended printing using 400 cm³ ink cartridges and rolls of paper up to 90 m or
300 ft in length (see ”Tell me about ink cartridges” in the User's Guide)
● High productivity features such as multi-file job submitting, job previewing,
queueing, and nesting using the printer's Embedded Web Server (see ”Tell me
about the Embedded Web Server” in the User's Guide)
● Ink and paper usage information is available from the front panel, and on the Web
from the Embedded Web Server
● Accurate and consistent color reproduction features:
– Press emulations for U.S., European, and Japanese standards; and color
monitor RGB emulations (see ”Tell me about color emulation modes” in the
User's Guide)
– Automatic color calibration
6
The printer's main components
The following front and rear views of the printer illustrate the main components.
Front view
Introduction
1. Ink cartridge
2. Platen
3. Printhead carriage
4. Printhead
5. Printhead cleaner
6. Front panel
7. Spindle
8. Blue removable paper stop
9. Bin
10. Ink cartridge drawer
11. Spindle lever
12. Paper load lever
7
Chapter 1
Introduction
Rear view
1. Quick Reference Guide holder
2. Power socket and on/off switch
3. Sockets for communication cables and optional accessories
The front panel
Your printer's front panel is located on the front of the printer, on the right-hand side. It
has the following important functions:
● It must be used to perform certain operations, such as loading and unloading
paper.
● It can display up-to-date information about the status of the printer, the ink
cartridges, the printheads, the paper, the print jobs, etc.
● It can provide guidance in using the printer.
● It displays warning and error messages when appropriate.
● It can be used to change the values of printer settings and thus change the
operation of the printer. However, settings in the printer are overridden by
settings in the Embedded Web Server or in the driver.
8
The front panel has the following components:
1. The display area, where information, icons, and menus are displayed.
2. The Power key turns the printer on and off. If the printer is in sleep mode, this
key will wake it up.
3. The Power light is off when the printer is off; amber when the printer is in sleep
mode; green when the printer is on; green and flashing when the printer is in
transition between off and on.
4. The Form Feed and Cut key normally ejects the sheet (if a sheet is loaded) or
advances and cuts the roll (if a roll is loaded). However, if the printer is waiting for
more pages to be nested, this key cancels the waiting time and prints the
available pages immediately.
5. The Reset key restarts the printer (as if it were switched off and switched on
again). You will need an implement with a narrow tip to operate the Reset key.
6. The Cancel key cancels the current operation. It is often used to stop printing the
current print job.
7. The Status light is off when the printer is not ready to print: it may be off, or in
sleep mode. It is green when the printer is ready and idle; green and flashing
when the printer is busy; amber when a serious internal error has occurred;
amber and flashing when awaiting human attention.
8. The Up key moves to the previous item in a list, or increases a numerical value.
9. The Select key selects the item that is currently highlighted.
10. The Back key goes back to the previous menu. If you press it repeatedly, or hold
it down, you will soon return to the main menu.
11. The Down key moves to the next item in a list, or decreases a numerical value.
To highlight an item in the front panel, press the Up or Down key until the item is
highlighted.
To select an item in the front panel, first highlight it and then press the Select key.
Introduction
9
Chapter 1
The four front-panel icons are all found in the main menu. If you need to select or
highlight an icon, and you don't see the icons in the front panel, press the Back key
until you can see them.
When this guide shows a series of front panel items like this: Item1 > Item2 > Item3,
it means that you should select Item1, then select Item2, then select Item3.
Introduction
Information about specific uses of the front panel can be found throughout this guide.
Printer software
The following software is provided with your printer:
● The Embedded Web Server, which runs in the printer and enables you to use a
● The HP-GL/2 and RTL driver for Windows
● The PostScript driver for Windows
● The PostScript driver for Mac OS 9 and Mac OS X
● The ADI driver for AutoCAD 14
Web browser on any computer to submit and manage print jobs, and check ink
levels and printer status
10
2
How do I operate the printer?
● “How do I switch the printer on and off?” on page 11
● “How do I restart the printer?” on page 12
● “How do I change the language of the front panel?” on page 12
● “How do I access the Embedded Web Server?” on page 13
● “How do I change the language of the Embedded Web Server?” on page 14
● “How do I password–protect the Embedded Web Server?” on page 14
● “How do I request e-mail notification of specific error conditions?” on page 15
● “How do I change the sleep mode setting?” on page 15
● “How do I turn off the buzzer?” on page 15
● “How do I change the front panel contrast?” on page 15
● “How do I change the units of measurement?” on page 15
● “How do I adjust for altitude?” on page 16
How do I switch the printer on and off?
The normal and recommended way to switch the printer on and off is to use the
Power key on the front panel.
How do I operate the printer?
When you switch off the printer this way, the printheads are automatically stored with
the printhead cleaners, which prevents them from drying out.
If you are not planning to use the printer for a long time (for instance, a day or more),
you are recommended to switch it off using the Power key, and then also switch off
the power switch at the rear.
11
Chapter 2
To switch it back on later, use the power switch at the rear, and then the Power key.
When the printer has not been used for a certain period of time (30 minutes by
default), it will save power by going into sleep mode. However, any interaction with the
printer will return it to active mode, and it can resume printing immediately.
How do I restart the printer?
How do I operate the printer?
In some circumstances you may be advised to restart the printer. Please proceed as
follows:
1. Press the Power key on the front panel to switch the printer off, wait a few
moments, then press the Power key again. This should cause the printer to
restart; if not, continue with step 2.
2. Use the Reset key on the front panel. You will need an implement with a narrow
tip to operate the Reset key. This normally has the same effect as step 1 above,
but may work if step 1 does not.
3. If neither of the above steps seem to have any effect, you should switch off the
printer using the power switch at the rear of the printer.
4. Remove the power cord from the power socket.
5. Wait for 10 seconds.
6. Insert the power cord into the power socket and switch on the printer using the
power switch.
7. Check that the Power light on the front panel comes on. If it does not, use the
Power key to switch the printer on.
How do I change the language of the front panel?
To change the language of the front-panel menus and messages, start with the printer
powered off.
1. At the front panel, press the Select key and hold it down.
2. While holding the Select key down, press the Power key and hold it down.
3. Continue to hold down both keys until the green light on the left side of the front
panel starts flashing. You can expect a delay of about one second. If the green
light starts flashing without any delay, you may need to start again.
4. Release the Select and Power keys.
12
The language selection menu should now appear on the front panel.
How do I access the Embedded Web Server?
The Embedded Web Server enables you to manage your printer and your printing
jobs remotely using an ordinary Web browser running on any computer.
Note In order to use the Embedded Web Server, you must have a TCP/IP
connection to your printer. If you have an Appletalk, Novell, or USB connection
to your printer, you will not be able to use the Embedded Web Server.
The following browsers are known to be compatible with the Embedded Web Server:
● Internet Explorer 5.5 or later, for Windows.
● Internet Explorer 5.2.1 or later, for Mac OS 9.
● Internet Explorer 5.1 or later, for Mac OS X.
● Netscape Navigator 6.01 or later.
● Mozilla 1.5 or later.
● Safari.
There are several ways to access the Embedded Web Server:
● On any computer, open your Web browser and give the address of your printer.
You can find out the address of your printer (starting with http:) from the front
panel, by highlighting the
● Select Status of my printer, Check media available, or Manage my printer's
queue from the Services tab of your Windows printer driver, or from the Services
panel of your Mac OS printer driver.
● On a computer running Windows with your printer software installed, double–click
the Printer Access Utility icon on your desktop, then select your printer.
If you have followed these instructions but failed to get through to the Embedded Web
Server, see “The problem is I cannot access the Embedded Web Server from my
browser” on page 159.
icon.
How do I operate the printer?
Using IP over FireWire with Mac OS X 10.3
If you are using Mac OS X 10.3 and have a FireWire connection to your printer, it is
possible to set up an IP address for the printer in order to use the Embedded Web
Server. To do this:
1. Open System Preferences and click Network.
2. Choose Network Port Configurations from the Show pop-up menu.
13
Chapter 2
3. Click New, and then choose FireWire from the Port pop-up menu. You can give
the new port configuration a name, FireWire.
4. Drag the port configuration to the top of the Port Configuration list. This ensures
that the port is assigned an IP address.
5. Click Apply Now.
If you don't drag the FireWire port configuration to the top of the Port Configuration
list, you need to choose Manually (or DHCP with manual address) from the
Configure IPv4 pop-up menu, and then enter an IP address. See
http://www.apple.com/ for more detail or updated information on activating IP over
FireWire.
When the printer is connected through FireWire, we recommend adding the printer
using the FireWire modules in order to take full advantage of FireWire printing, and to
use the IP over FireWire only to visit the printer’s Embedded Web Server.
If you connect your printer through FireWire and the printer is also connected to the
network through Fast Ethernet or Gigabit Ethernet, the printer’s IP over FireWire will
not be available and you will not be able to access the Embedded Web Server from
the Printer Dialog. However, you will be able to print through FireWire.
Also in the case of printer sharing over FireWire, remote users will not be able to
access the Embedded Web Server from the Printer Dialog, although they will be able
to print.
How do I operate the printer?
How do I change the language of the Embedded Web
Server?
The Embedded Web Server can work in the following languages: English,
Portuguese, Spanish, French, Italian, German, Simplified Chinese, Traditional
Chinese, Korean, and Japanese. It will choose whichever language you have
specified in your Web browser's options. If you have specified a language that it
cannot support, it will work in English.
To change the language, you must change your Web browser's language setting. For
example, in Internet Explorer version 6, go to the Tools menu and select Internet
Options, Languages. Then ensure that the language you want is at the top of the list
in the dialog box.
How do I password–protect the Embedded Web Server?
1. In the Embedded Web Server, go to the Security page, which you can find in the
Settings tab.
2. Enter a password of your own choice in the New password field.
3. Enter it again in the Confirm password field to guard against misspelling.
4. Click Set password.
Now no-one will be able to perform the following actions with the Embedded Web
Server without giving the password:
● Manage print jobs in the queue (cancel, delete)
● View previews of print jobs
● Delete stored jobs
14
● Clear accounting information
● Update the printer's firmware
Note If you forget the password, see “The problem is I cannot access the
Embedded Web Server from my browser” on page 159.
How do I request e-mail notification of specific error
conditions?
1. In the Embedded Web Server, go to the E-mail server page, which you can find in
the Settings Tab, and ensure that the following fields are correctly filled in:
– SMTP server: the IP address of the outgoing mail server (SMTP) that will
process all e-mail messages from the printer. If the mail server requires
authentication, e-mail notifications will not work.
– Printer e-mail address: each e-mail message sent by the printer must
include a return address, which does not need to be a real, functional e-mail
address, but it should be unique, so that recipients of the message can
identify the printer that sent it.
2. Go to the Notification page, which is also in the Settings tab.
3. Click New to request new notifications (or Edit to edit notifications that have
already been set up). Then fill in the e-mail addresses to which notifications
should be sent, and select the incidents that should result in notification
messages. Initially the most commonly-specified incidents are shown; to see all
the possibilities, click Show all alerts.
How do I operate the printer?
How do I change the sleep mode setting?
If the printer is left switched on but unused for a certain period of time, it will go
automatically into sleep mode to save power. To change the time the printer waits
before it goes into sleep mode, go to the front panel and select the
Configuration menu > Sleep mode wait time.
How do I turn off the buzzer?
To turn the printer's buzzer on or off, go to the front panel and select the icon, then
Configuration menu > Buzzer.
How do I change the front panel contrast?
To change the contrast of the front panel display, select the icon, then
Configuration menu > Display contrast, and choose a value using the Up or Down
key. Press the Select key to set the value you have chosen.
How do I change the units of measurement?
To change the units of measurement displayed in the front panel, select the icon,
then Configuration menu > Unit selection, and select English or Metric.
icon, then
15
Chapter 2
How do I adjust for altitude?
Your printer will work better if you tell it roughly at what altitude it is. To set the
altitude, go to the front panel and select the icon, then Configuration menu >
Altitude, and select a range.
How do I operate the printer?
16
3
How do I handle paper?
● “How do I load a roll onto the spindle?” on page 17
● “How do I load a roll into the printer?” on page 21
● “How do I unload a roll from the printer?” on page 26
● “How do I load a single sheet?” on page 27
● “How do I unload a single sheet?” on page 31
● “How do I select supported paper types?” on page 32
● “How do I view information about the paper?” on page 33
● “How do I download media profiles?” on page 34
● “How do I use non-HP paper?” on page 34
● “How do I cancel the drying time?” on page 34
● “How do I change the drying time?” on page 35
How do I load a roll onto the spindle?
1. Make sure the printer wheels are locked (the brake lever is pressed down) to
prevent the printer from moving.
2. Lower the spindle lever.
How do I handle paper?
3. Remove the right-hand end of the spindle (1) from the printer, then move it to the
right in order to extract the other end (2). Do not insert your fingers into the
spindle supports during the removal process.
17
Chapter 3
The spindle has a stop at each end to keep the roll in position. The stop at the lefthand end can be removed to mount a new roll, it slides along the spindle to hold
rolls of different widths.
4. Remove the blue paper stop (1) from the left-hand end of the spindle.
5. If your roll has a three-inch cardboard core, ensure that the core adaptors
supplied with the printer have been installed. See below:
How do I handle paper?
6. The roll may be very long; rest the spindle horizontally on a table and load the roll
on the table. Bear in mind that you may need two people to handle it.
7. Slide the new roll onto the spindle. Make sure the paper type is oriented as
shown. If it is not, remove the roll, turn it 180 degrees and slide it back on to the
spindle.
Note There is also a label on the spindle showing the correct orientation.
18
8. Put the blue paper stop on to the upper end of the spindle, and push it towards
the end of the roll.
9. Ensure the blue paper stop is pushed in as far as it will go, without using
excessive force.
How do I handle paper?
19
Chapter 3
10. With the blue paper stop on the left, slide the spindle into the printer left and then
right as shown by the arrows 1 and 2.
11. To make sure that the right end of the spindle is in place, check that the spindle
lever is in its top position (horizontal). You can move the lever yourself if
necessary.
How do I handle paper?
If you are a regular user of different paper types, you can change rolls more quickly if
you pre-load rolls of different paper types on different spindles. Extra spindles are
available for purchase.
20
How do I load a roll into the printer?
Note To start this procedure you need to have a roll loaded on the spindle.
See “How do I load a roll onto the spindle?” on page 17.
1.
At the printer's front panel, select the
2. The front panel displays a list of paper types.
icon, then Roll > Load roll now.
How do I handle paper?
3. Select the paper type you are using. If it is not clear which you should select, see
“How do I select supported paper types?” on page 32.
4. Wait until the front panel prompts you to open the window.
21
Chapter 3
5. Lift the paper load lever.
6. Pull out approximately 1 m (3 ft.) of paper.
How do I handle paper?
22
7. Carefully insert the leading edge of the roll above the black roller.
Warning 1 Take care not to touch the rubber wheels on the platen while
loading paper: they may rotate and trap skin, hair, or clothing.
Warning 2 Take care not to push your fingers inside the printer's paper
path. It is not designed to accommodate fingers, and the results may be
painful.
8. Wait until the paper emerges from the printer as shown below.
How do I handle paper?
Note If you have an unexpected problem at any stage of the paper
loading process, see “The problem is the paper cannot be loaded
successfully” on page 147.
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Chapter 3
9. Align the right-hand edge of the paper with the blue line and the left edge of the
half-circle on the right of the platen.
10. When the paper is correctly aligned with the blue line and half-circle, lower the
paper load lever.
How do I handle paper?
11. The front panel prompts you to wind excess paper onto the roll.
24
12. Wind the excess paper onto the roll. Use the paper stop to turn the roll in the
direction shown.
13. Lower the window.
14. The front panel again prompts you to wind excess paper onto the roll.
How do I handle paper?
15. The printer will perform a color calibration, if it has not already calibrated the
paper type you are using, and if color calibration is turned on. See “How do I
perform color calibration?” on page 77.
16. The front panel displays the Ready message and the printer is ready to print.
25
Chapter 3
How do I unload a roll from the printer?
If there is more than 30 cm of paper remaining of the roll, use the following procedure.
1.
At the printer's front panel, select the
2. The paper will normally be removed from the printer.
If the paper is not automatically removed from the printer, the front panel will
prompt you to lift the paper load lever and turn the paper stop (1) by hand until
the paper is removed from the printer. When you have finished, lower the paper
load lever.
3. Turn the paper stop (1) by hand, until the paper is fully wound onto the roll.
4. Press the Select key.
5. Press the spindle lever (2) down and remove the roll from the printer, pulling out
the right-hand end first. Do not insert your fingers into the spindle supports during
the removal process.
icon, then Unload paper now.
How do I handle paper?
If there is less than 30 cm remaining of the roll, use the following procedure:
1. If you have already selected Unload paper now at the front panel, press the
Cancel key to cancel that procedure.
2. Ensure that the paper load lever is in the down position, and press the Form
Feed and Cut key twice (or until the paper advances).
3. Raise the paper load lever and pull the paper out manually.
4. Press the spindle lever (2) down and remove the empty spindle from the printer,
pulling out the right-hand end first. Do not insert your fingers into the spindle
supports during the removal process.
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How do I load a single sheet?
Any loaded roll must be unloaded before loading a sheet. See “How do I unload a roll
from the printer?” on page 26.
1.
At the printer's front panel, select the
Note As usual, you must press the Select key to select this option.
2. The front panel displays a list of paper types.
icon, then Sheet > Load sheet now.
How do I handle paper?
3. Select the paper type you are using. If it is not clear which you should select, see
“How do I select supported paper types?” on page 32.
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Chapter 3
4. Wait until the front panel prompts you to open the window.
5. Lift the paper load lever.
How do I handle paper?
6. Insert the sheet into the printer as shown below.
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