HP Color LaserJet Pro MFP M277 User Guide

User Guide

Color LaserJet Pro MFP M277

www.hp.com/support/colorljMFPM277

HP Color LaserJet Pro MFP M277

User Guide

Copyright and License

Trademark Credits

© Copyright 2015 HP Development Company,
L.P.

Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.

The information contained herein is subject to
change without notice.

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services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.

Edition 1, 11/2015

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.

Table of contents

1 Product overview .......................................................................................................................................... 1

Product views ......................................................................................................................................................... 2

Product front view ............................................................................................................................... 2

Product back view ............................................................................................................................... 3

Control-panel view .............................................................................................................................. 4

Home screen layout .......................................................................................................... 5

How to use the touchscreen control panel ....................................................................... 6

Product specications ........................................................................................................................................... 7

Introduction ......................................................................................................................................... 7

Technical specications ....................................................................................................................... 7

Supported operating systems ............................................................................................................. 8

Mobile printing solutions ..................................................................................................................... 9

Product dimensions .......................................................................................................................... 11

Power consumption, electrical specications, and acoustic emissions ........................................... 12

Operating-environment range .......................................................................................................... 12

Product hardware setup and software installation ............................................................................................ 13

2 Paper trays ................................................................................................................................................. 15

Load paper into the single-sheet slot (Tray 1) .................................................................................................... 16

Introduction ....................................................................................................................................... 16

Load paper into the single-sheet priority feed slot .......................................................................... 16

Load an envelope in the single-sheet priority feed slot (Tray 1) ..................................................... 17

Tray 1 paper orientation ................................................................................................................... 19

Load paper into Tray 2 ......................................................................................................................................... 20

Introduction ....................................................................................................................................... 20

Load paper into Tray 2 ....................................................................................................................... 20

Load envelopes in Tray 2 ................................................................................................................... 22

Tray 2 paper orientation ................................................................................................................... 25

3 Supplies, accessories, and parts ................................................................................................................... 27

Order supplies, accessories, and parts ................................................................................................................ 28

ENWW iii

Ordering ............................................................................................................................................. 28

Supplies and accessories .................................................................................................................. 28

Customer self-repair parts ................................................................................................................ 28

Replace the toner cartridges ............................................................................................................................... 30

Introduction ....................................................................................................................................... 30

Remove and replace the toner cartridges ........................................................................................ 31

4 Print ........................................................................................................................................................... 37

Print tasks (Windows) .......................................................................................................................................... 38

How to print (Windows) ..................................................................................................................... 38

Automatically print on both sides (Windows) ................................................................................... 39

Manually print on both sides (Windows) ........................................................................................... 39

Print multiple pages per sheet (Windows) ........................................................................................ 40

Select the paper type (Windows) ...................................................................................................... 40

Print tasks (OS X) ................................................................................................................................................. 41

How to print (OS X) ............................................................................................................................ 41

Automatically print on both sides (OS X) .......................................................................................... 41

Manually print on both sides (OS X) .................................................................................................. 41

Print multiple pages per sheet (OS X) ............................................................................................... 41

Select the paper type (OS X) ............................................................................................................. 42

Mobile printing ..................................................................................................................................................... 43

Introduction ....................................................................................................................................... 43

Wi-Fi Direct and NFC Printing (wireless models only) ....................................................................... 43

HP ePrint via email ............................................................................................................................ 44

HP ePrint software ............................................................................................................................ 44

AirPrint ............................................................................................................................................... 45

Android embedded printing .............................................................................................................. 45

Use walk-up USB printing .................................................................................................................................... 46

5 Copy ........................................................................................................................................................... 47

Make a copy .......................................................................................................................................................... 48

Copy on both sides (duplex) ................................................................................................................................ 49

Copy on both sides manually ............................................................................................................ 49

6 Scan ........................................................................................................................................................... 51

Scan by using the HP Scan software (Windows) ................................................................................................. 52

Scan by using the HP Scan software (OS X) ......................................................................................................... 53

Scan to a USB ash drive ..................................................................................................................................... 54

Set up Scan to Network Folder ............................................................................................................................ 55

iv ENWW

Introduction ....................................................................................................................................... 55

Use the Scan to Network Folder Wizard (Windows) ......................................................................... 55

Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows) ............. 55

Set up the Scan to Network Folder feature on a Mac ....................................................................... 56

Scan to a network folder ..................................................................................................................................... 58

Set up Scan to E-mail ........................................................................................................................................... 59

Introduction ....................................................................................................................................... 59

Use the Scan to E-Mail Wizard (Windows) ........................................................................................ 59

Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ............................. 59

Set up the Scan to Email feature on a Mac ....................................................................................... 61

Scan to email ....................................................................................................................................................... 63

Additional scan tasks ........................................................................................................................................... 64

7 Fax ............................................................................................................................................................. 65

Set up to send and receive faxes ......................................................................................................................... 66

Before starting .................................................................................................................................. 66

Step 1: Identify the phone connection type ...................................................................................... 66

Step 2: Set up the fax ........................................................................................................................ 67

Dedicated phone line ...................................................................................................... 67

Shared voice/fax line ...................................................................................................... 68

Shared voice/fax line with an answering machine ......................................................... 69

Step 3: Congure the fax time, date, and header ............................................................................. 71

HP Fax Setup Wizard ....................................................................................................... 71

Product control panel ..................................................................................................... 71

HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ............................ 72

Step 4: Run a fax test ........................................................................................................................ 72

Send a fax ............................................................................................................................................................ 74

Supported fax applications ............................................................................................................... 74

Send a fax by dialing manually from the product control panel ...................................................... 74

Fax from the atbed scanner ............................................................................................................ 74

Fax from the document feeder ......................................................................................................... 75

Use speed dials and group-dial entries ............................................................................................ 75

Cancel a fax ....................................................................................................................................... 76

Send a fax using the HP software (Windows) ..................................................................................................... 77

Create, edit, and delete speed-dial entries ......................................................................................................... 78

Use the control panel to create and edit the fax phone book .......................................................... 78

Use phone-book data from other programs .................................................................................... 78

Delete phone book entries ................................................................................................................ 78

8 Manage the product ..................................................................................................................................... 79

Use HP Web Services applications ....................................................................................................................... 80

ENWW v

Change the product connection type (Windows) ................................................................................................ 81

Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................. 82

Advanced conguration with HP Utility for OS X ................................................................................................ 85

Open HP Utility .................................................................................................................................. 85

HP Utility features ............................................................................................................................. 85

Congure IP network settings ............................................................................................................................. 88

Introduction ....................................................................................................................................... 88

Printer sharing disclaimer ................................................................................................................. 88

View or change network settings ..................................................................................................... 88

Rename the product on a network ................................................................................................... 88

Manually congure IPv4 TCP/IP parameters from the control panel ............................................... 89

Product security features .................................................................................................................................... 90

Introduction ....................................................................................................................................... 90

Assign or change the system password using the Embedded Web Server ...................................... 90

Economy settings ................................................................................................................................................ 91

Introduction ....................................................................................................................................... 91

Print with EconoMode ....................................................................................................................... 91

Congure the Sleep/Auto O After setting ....................................................................................... 91

Set the Shut Down After delay and congure the product to use 1 watt or less of power ............. 91

Congure the Delay Shut Down setting ............................................................................................ 92

HP Web Jetadmin ................................................................................................................................................. 93

Update the rmware ............................................................................................................................................ 94

Method one: Update the rmware using the control panel ............................................................. 94

Method two: Update the rmware using the Firmware Update Utility ............................................ 95

9 Solve problems ............................................................................................................................................ 97

Customer support ................................................................................................................................................ 98

Control panel help system ................................................................................................................................... 99

Restore the factory-set defaults ....................................................................................................................... 100

A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel ..................... 101

Change the “Very Low” settings ..................................................................................................... 101

For products with fax capability ................................................................................... 101

Order supplies ................................................................................................................................. 102

Product does not pick up paper or misfeeds .................................................................................................... 103

Introduction ..................................................................................................................................... 103

The product does not pick up paper ............................................................................................... 103

The product picks up multiple sheets of paper .............................................................................. 103

The document feeder jams, skews, or picks up multiple sheets of paper ..................................... 103

Clear paper jams ................................................................................................................................................ 105

Introduction ..................................................................................................................................... 105

Experiencing frequent or recurring paper jams? ............................................................................ 105

vi ENWW

Paper jam locations ......................................................................................................................... 106

Clear paper jams in the document feeder ...................................................................................... 107

Clear paper jams in the single-sheet slot (Tray 1) .......................................................................... 109

Clear paper jams in Tray 2 ............................................................................................................... 111

Clear paper jams in the rear door and the fuser area ..................................................................... 113

Clear paper jams in the output bin .................................................................................................. 115

Clear paper jams in the duplexer (duplex models only) ................................................................. 116

Improve print quality ......................................................................................................................................... 117

Introduction ..................................................................................................................................... 117

Print from a dierent software program ........................................................................................ 117

Check the paper-type setting for the print job ............................................................................... 117

Check the paper type setting (Windows) ..................................................................... 117

Check the paper type setting (OS X) ............................................................................. 118

Check toner-cartridge status .......................................................................................................... 118

Print and interpret the print quality page ...................................................................................... 119

Clean the product ............................................................................................................................ 119

Print a cleaning page .................................................................................................... 119

Check the scanner glass for dirt and smudges ............................................................ 120

Visually inspect the toner cartridge ................................................................................................ 120

Check paper and the printing environment .................................................................................... 120

Step one: Use paper that meets HP specications ...................................................... 120

Step two: Check the environment ................................................................................ 121

Calibrate the product to align the colors ........................................................................................ 121

Check other print job settings ......................................................................................................... 121

Check the EconoMode settings .................................................................................... 122

Adjust color settings (Windows) ................................................................................... 122

Try a dierent print driver ............................................................................................................... 123

Improve copy and scan image quality ............................................................................................................... 125

Introduction ..................................................................................................................................... 125

Check the scanner glass for dirt and smudges ............................................................................... 125

Eliminate lines or streaks when using the document feeder ......................................................... 126

Check the paper settings ................................................................................................................ 126

Check the image adjustment settings ............................................................................................ 126

Optimize for text or pictures ........................................................................................................... 127

Check the scanner resolution and color settings on the computer ............................................... 127

Resolution and color guidelines ................................................................................... 127

Color .............................................................................................................................. 128

Edge-to-edge copying ..................................................................................................................... 128

Clean the pickup rollers and separation pad in the document feeder ........................................... 128

Improve fax image quality ................................................................................................................................. 130

Introduction ..................................................................................................................................... 130

ENWW vii

Check the scanner glass for dirt and smudges ............................................................................... 130

Check the send-fax resolution settings .......................................................................................... 131

Check the error-correction settings ................................................................................................ 131

Check the t-to-page setting ......................................................................................................... 131

Clean the pickup rollers and separation pad in the document feeder ........................................... 131

Send to a dierent fax machine ...................................................................................................... 133

Check the sender's fax machine ..................................................................................................... 133

Solve wired network problems .......................................................................................................................... 134

Introduction ..................................................................................................................................... 134

Poor physical connection ................................................................................................................ 134

The computer is using the incorrect IP address for the product .................................................... 134

The computer is unable to communicate with the product ........................................................... 134

The product is using incorrect link and duplex settings for the network ...................................... 135

New software programs might be causing compatibility problems .............................................. 135

The computer or workstation might be set up incorrectly ............................................................. 135

The product is disabled, or other network settings are incorrect .................................................. 135

Solve wireless network problems ..................................................................................................................... 136

Introduction ..................................................................................................................................... 136

Wireless connectivity checklist ....................................................................................................... 136

The product does not print after the wireless conguration completes ....................................... 137

The product does not print, and the computer has a third-party rewall installed ...................... 137

The wireless connection does not work after moving the wireless router or product .................. 137

Cannot connect more computers to the wireless product ............................................................. 137

The wireless product loses communication when connected to a VPN ......................................... 138

The network does not appear in the wireless networks list .......................................................... 138

The wireless network is not functioning ........................................................................................ 138

Perform a wireless network diagnostic test ................................................................................... 138

Reduce interference on a wireless network ................................................................................... 138

Solve fax problems ............................................................................................................................................ 140

Introduction ..................................................................................................................................... 140

Fax troubleshooting checklist ......................................................................................................... 140

Solve general fax problems ............................................................................................................ 141

Faxes are sending slowly .............................................................................................. 141

Fax quality is poor ......................................................................................................... 142

Fax cuts o or prints on two pages .............................................................................. 143

Index ........................................................................................................................................................... 145

viii ENWW

1 Product overview

●

Product views

●

Product specications

●

Product hardware setup and software installation

For more information:

Go to www.hp.com/support/colorljMFPM277.

HP's all-inclusive help for the product includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 1

Product views

1

3

4

2

10

9

8

6

5

7

●

Product front view

●

Product back view

●

Control-panel view

Product front view

1 Document feeder

2 Scanner

3 Control panel (tilts up for easier viewing)

4 Walk-up USB port for printing and scanning without a computer

5 Output bin

6 Output bin extension

7 Front door (provides toner cartridge access)

8 Power on/o button

9 Single-sheet priority feed slot (Tray 1)

10 Main input tray (Tray 2)

2 Chapter 1 Product overview ENWW

Product back view

2

1

7

4

3

5

6

8

1 Rear door (provides access for clearing jams)

2 Power connection

3 USB port

4 Ethernet port

5 Fax line in port

6 Fax phone port

7 Duplexer (duplex models only)

8 Serial number and product number label

ENWW Product views 3

Control-panel view

4

3

2

1

5

1 HP Back button Returns to the previous screen

2 Home button Provides access to the Home screen

3 Help button Provides access to the control-panel help system

4 Color touchscreen Provides access to menus, help animations, and product

information.

5 Home page screen indicator The display indicates which Home screen the control panel is

currently displaying.

NOTE: While the control panel does not have a standard Cancel button, during many product processes a

Cancel button appears on the touchscreen. This permits users to cancel a process before the product

completes it.

4 Chapter 1 Product overview ENWW

Home screen layout

1 2

3

4 5 6 8

9

7 10

The Home screen provides access to the product features and indicates the current status of the product.

Return to the Home screen at any time by touching the Home button on the product control panel.

NOTE: The features that appear on the Home screen can vary, depending on the product conguration.

1 Reset button To

2 Connection Information

button

3 Product status This screen area provides information about the overall product status.

4

Copy button

5

Scan button

6

Fax button

7

USB button

8

Supplies button

9

Apps button

10

Setup button

uch this button to reset any temporary job settings to the default product settings.

Touch this button to open the Connection Information menu, which provides network information.

The button appears as either a wired network icon

depending on the type o

Touch this button to open the copy feature.

Touch this button to open the scan features:

●

Scan to USB Drive

●

Scan to Network Folder

●

Scan to E-mail

Touch this button to open the fax features.

Touch this button to open the USB Flash Drive menu.

Touch this button to view information about supplies status.

Touch this button to open the

Touch this button to open the Setup menu.

f network to which the product is connected.

Apps menu to print directly from select Web applications.

or a wireless network icon ,

ENWW Product views 5

How to use the touchscreen control panel

Use the following actions to use the product touchscreen control panel.

Action Description Example

Touch Touch an item on the screen to select that item

or open that menu. Also, when scrolling
through menus, briey touch the screen to stop
the scrolling.

Swipe Touch the screen and then move the nger

horizontally to scroll the screen sideways.

Scroll Touch the screen, and then, without lifting the

nger, move the nger vertically to move the
screen.

Touch the Setup button to open the Setup

menu.

Swipe the Home screen to access the Setup

button.

Scroll through the Setup menu.

6 Chapter 1 Product overview ENWW

Product specications

Introduction

IMPORTANT: The following specications are correct at the time of publication, but they are subject to

change. For current information, see www.hp.com/support/colorljMFPM277.

●

Technical specications

●

Supported operating systems

●

Mobile printing solutions

●

Product dimensions

●

Power consumption, electrical specications, and acoustic emissions

●

Operating-environment range

Technical specications

Model name

Product number

Paper handling Single-sheet priority feed slot (Tray 1)

Tray 2 (150-sheet capacity)

Automatic duplex printing Not available

Connectivity 10/100/1000 Ethernet LAN connection with

Hi-Speed USB 2.0

Print server for wireless network connectivity Not available

Easy-access USB port

HP near eld communication (NFC) and Wi-Fi

Control-panel display and
input

Print Prints 18 pages per minute (ppm) on A4 and

Easy-access USB printing (no computer

M277n

B3Q10A

IPv4 and IPv6

Not available

Direct for printing from mobile devices

Color touchscreen control panel

19 ppm on letter-size paper

required)

M277dw

B3Q11A

Fax

Copy and Scan

NOTE: Copy and scan

speeds are subject to
change. For the most current
information, go to

www.hp.com/support/
colorljMFPM277.

Copies 19 pages per minute (ppm)

Scans 26 ppm

ENWW Product specications 7

Model name

M277n

M277dw

Product number

50-page document feeder

Scan to E-mail, Scan to USB, and Scan to

Network Folder options

Supported operating systems

The following information applies to the product-specic Windows PCL 6 and OS X print drivers and to the in­box software installation CD.

Windows: The HP Software Installer CD installs the HP PCL.6 or HP PCL 6 driver depending on the Windows
operating system along with optional software when using the full software installer.

Mac computers and OS X: Mac computers and Apple mobile devices are supported with this product. The OS X
print driver and print utility are available for download from hp.com and may also be available via Apple
Software Update. The HP installer software for OS X is not included in the in-box CD. Follow these steps to
download the OS X installer software:

1. Go to www.hp.com/support/colorljMFPM277.

2. Select Support Options, and then under Download Options select Drivers, Software & Firmware.

3. Click the operating system version, and then click the Download button.

B3Q10A

B3Q11A

Operating system Driver installed Notes

Windows® XP SP3 or later, 32­bit

Windows Vista®, 32-bit The HP PCL 6 product-specic print

Windows Server 2003 SP2 or
later, 32-bit

Windows 7 SP1 or later, 32-bit
and 64-bit

The HP PCL 6 product-specic print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver and scan
application only.

driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.

The HP PCL 6 product-specic print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.

The HP PCL 6 product-specic print
driver is installed for this operating
system as part of the full software
installation.

The full software installation is not supported for this
operating system.

Use UPD drivers for 64-bit operating systems.

Microsoft retired mainstream support for Windows XP in
April 2009. HP will continue to provide best-eort support
for the discontinued XP operating system.

The full software installation is not supported for this
operating system.

Use UPD drivers for 64-bit operating systems.

The full software installation is not supported for this
operating system.

Use UPD drivers for 64-bit operating systems.

Microsoft retired mainstream support for Windows Server
2003 in July 2010. HP will continue to provide best-eort
support for the discontinued Server 2003 operating system.

8 Chapter 1 Product overview ENWW

Operating system Driver installed Notes

Windows 8, 32-bit and 64-bit The HP PCL 6 product-specic print

driver is installed for this operating
system as part of the full software
installation.

Windows 8.1, 32-bit and 64-bit The HP PCL 6 product-specic print

driver is installed for this operating
system as part of the full software
installation.

Windows Server 2008 SP2, 32­bit

Windows Server 2008 SP2, 64­bit

Windows Server 2008 R2, SP 1,
64-bit

Windows Server 2012, 64-bit The software installer does not

The HP PCL.6 product-specic print
driver is installed for this operating
system as part of the basic software
installation.

The HP PCL.6 product-specic print
driver is installed for this operating
system as part of the basic software
installation.

The HP PCL 6 product-specic print
driver is installed for this operating
system as part of the full software
installation.

support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 version 4
product-specic print drivers do
support it.

Windows 8 RT support is provided through Microsoft IN OS
Version 4, 32- bit driver.

Windows 8.1 RT support is provided through Microsoft IN
OS Version 4, 32- bit driver.

Download the driver from the HP Web site www.hp.com/

support/colorljMFPM277, and use the Windows Add Printer

tool to install it.

Windows Server 2012 R2, 64 bit The software installer does not

OS X 10.7 Lion, OS X 10.8
Mountain Lion, and OS X 10.9
Mavericks

NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljMFPM277 for

HP's all-inclusive help for the product.

NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS

driver support for this product, go to www.hp.com/go/upd and click the Specications tab.

Mobile printing solutions

The product supports the following software for mobile printing:

support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 version 4
product-specic print drivers do
support it.

The OS X print driver and print utility
are available for download from
hp.com and may also be available via
Apple Software Update. The HP
installer software for OS X is not
included in the in-box CD.

Download the driver from the HP Web site www.hp.com/

support/colorljMFPM277, and use the Windows Add Printer

tool to install it.

For OS X, download the full installer from the support Web
site for this product.

1. Go to www.hp.com/support/colorljMFPM277.

2. Select Support Options, and then under Download

Options select Drivers, Software & Firmware.

3. Click the operating system version, and then click the

Download button.

●

HP ePrint software

ENWW Product specications 9

NOTE: The HP ePrint Software supports the following operating systems: Windows Vista® (32-bit and

64-bit); Windows 7 SP 1 (32-bit and 64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64­bit); and OS X versions 10.6 Snow Leopard, 10.7 Lion, 10.8 Mountain Lion, and 10.9 Mavericks.

●

HP ePrint via email (Requires HP Web Services to be enabled and the product to be registered with
HP Connected)

●

HP ePrint app (Available for Android, iOS, and Blackberry)

●

ePrint Enterprise app (Supported on all products with ePrint Enterprise Server Software)

●

HP All-in-One Remote app for iOS and Android devices

●

Google Cloud Print

●

AirPrint

●

Android Printing

10 Chapter 1 Product overview ENWW

Product dimensions

1

1

3

3

2

2

1

1

3

3

2

2

Figure 1-1 Dimensions for the M277n models

1. Height 322.2 mm (12.7 in) 578 mm (22.8 in)

Product fully closed Product fully open

2. Depth 384 mm (15.1 in) 849 mm (33.4 in)

3. Width 392 mm (15.4 in) 392 mm (15.4 in)

Weight (with cartridges) 17.4 kg (38.4 lb)

Figure 1-2 Dimensions for the M277dw models

ENWW Product specications 11

Product fully closed Product fully open

1. Height 322.2 mm (12.7 in) 578 mm (22.8 in)

2. Depth 417 mm (16.4 in) 1002 mm (39.4 in)

3. Width 392 mm (15.4 in) 392 mm (15.4 in)

Weight (with cartridges) 18.3 kg (40.3 lb)

Power consumption, electrical specications, and acoustic emissions

See www.hp.com/support/colorljMFPM277 for current information.

CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert

operating voltages. This will damage the product and void the product warranty.

Operating-environment range

Table 1-1 Operating-environment specications

Environment Recommended Allowed

Temperature 17° to 27°C (62.6° to 80.6°F) 15° to 30°C (59° to 86°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)

12 Chapter 1 Product overview ENWW

Product hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional
instructions, go to HP support on the Web.

Go to www.hp.com/support/colorljMFPM277 for HP's all-inclusive help for the product. Find the following
support:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW Product hardware setup and software installation 13

14 Chapter 1 Product overview ENWW

2 Paper trays

●

Load paper into the single-sheet slot (Tray 1)

●

Load paper into Tray 2

For more information:

Go to www.hp.com/support/colorljMFPM277.

HP's all-inclusive help for the product includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 15

Load paper into the single-sheet slot (Tray 1)

Introduction

Use the single-sheet priority feed slot to print single-page documents, documents that require multiple paper
types, or envelopes.

●

Load paper into the single-sheet priority feed slot

●

Load an envelope in the single-sheet priority feed slot (Tray 1)

●

Tray 1 paper orientation

Load paper into the single-sheet priority feed slot

1. Move the paper width guides in the single-sheet

priority feed slot outward.

2. Place the top edge of the sheet at the opening,

and then adjus
lightly touch the sheet, but do not bend it.

t the side guides so that they

16 Chapter 2 Paper trays ENWW

3. Insert the single sheet into the slot and hold it.

The product will pull the sheet partially into the
paper path. For information about how to orient
the paper, see Tray 1 paper orientation

on page 19.

NOTE: Depending on the size of the paper, you

might need to support the sheet with two hands
until the sheet advances into the product.

4. At the computer, begin the printing process from

the so

ftware application. Make sure that the
driver is set to the correct paper type and size for
the paper being printed from the single-sheet
priority feed slot.

Load an envelope in the single-sheet priority feed slot (Tray 1)

1. Move the paper width guides in the single-sheet

priorit

y feed slot outward.

ENWW Load paper into the single-sheet slot (Tray 1) 17

2. Place the right edge of the envelope, face-up, at

the opening, and then adjust the side guides so
that they lightly touch the envelope, but do not
bend it.

3. Insert the envelope into the slot and hold it. The

pr

oduct will pull the envelope partially into the

paper path..

NOTE: Depending on the size of the envelope,

you migh
the envelope advances into the product.

4. At the computer, begin the printing process from

the so
driver is set to the correct paper type and size for
the envelope being printed from the single-sheet
priority feed slot.

t need to support it with two hands until

ftware application. Make sure that the

18 Chapter 2 Paper trays ENWW

Tray 1 paper orientation

123

123

When using paper that requires a specic orientation, load it according to the information in the following
table.

Paper type Output How to load paper

Letterhead or preprinted 1-sided printing Face-up

Top edge leading into the product

Letterhead or preprinted 2-sided printing Face-down

Top edge away from the product

Prepunched 1-sided printing or 2-sided printing Face-up

Holes toward the left side of the product

ENWW Load paper into the single-sheet slot (Tray 1) 19

Load paper into Tray 2

Introduction

The following information describes how to load paper in Tray 2.

●

Load paper into Tray 2

●

Load envelopes in Tray 2

●

Tray 2 paper orientation

Load paper into Tray 2

1. Open the tray.

2. Adjust the paper guides by sliding the guides to

the siz

e of the paper being used.

20 Chapter 2 Paper trays ENWW

3. To load legal-size paper, extend the tray front by

pressing the blue latch and pulling the front of
the tray.

NOTE: When loaded with legal-size paper,

Tray 2 extends from the front of the product
approximately 51 mm (2 in).

4. Load paper into the tray.

ENWW Load paper into Tray 2 21

5. Make sure that the paper stack is at at all four

corners. Slide the paper length and width guides
so that they are against the stack of paper.

NOTE: To prevent jams, do not overll the tray.

Be sure that the top of the stack is below the tray
full indicator.

6. After making sure that the paper stack is below

ay full indicator, close the tray.

the tr

Load envelopes in Tray 2

1. Open the tra

y.

22 Chapter 2 Paper trays ENWW

2. Adjust the paper guides by sliding the guides to

the size of the envelopes being used.

3. Load envelopes into the tray.

ENWW Load paper into Tray 2 23

4. Make sure that the envelope stack is at at all

four corners. Slide the length and width guides so
that they are against the stack.

NOTE: To prevent jams, do not overll the tray.

Be sure that the top of the stack is below the tray
full indicator.

CAUTION: Loading more than ve envelopes in

Tray 2 can result in jams.

5. After making sure that the stack is below the tray

ful

l indicator, close the tray.

24 Chapter 2 Paper trays ENWW

Tray 2 paper orientation

123

123

When using paper that requires a specic orientation, load it according to the information in the following
table.

Paper type Output How to load paper

Letterhead or preprinted 1-sided printing Face-up

Top edge toward the product

Letterhead or preprinted 2-sided printing Face-down

Top edge away from the product

Prepunched 1-sided printing or 2-sided printing Face-up

Holes toward the left side of the product

ENWW Load paper into Tray 2 25

26 Chapter 2 Paper trays ENWW

3 Supplies, accessories, and parts

●

Order supplies, accessories, and parts

●

Replace the toner cartridges

For more information:

Go to www.hp.com/support/colorljMFPM277.

HP's all-inclusive help for the product includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 27

Order supplies, accessories, and parts

Ordering

Order supplies and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories www.hp.com/buy/parts

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on the computer, enter the

product IP address or host name in the address/URL eld. The
EWS contains a link to the HP SureSupply Web site, which provides
options for purchasing Original HP supplies.

Supplies and accessories

Item Description Cartridge number Part number

Supplies

HP 201A Black Original LaserJet Toner
Cartridge

HP 201X High Yield Black Original
LaserJet Toner Cartridge

HP 201A Cyan Original LaserJet Toner
Cartridge

HP 201X High Yield Cyan Original
LaserJet Toner Cartridge

HP 201A Yellow Original LaserJet
Toner Cartridge

HP 201X High Yield Yellow Original
LaserJet Toner Cartridge

HP 201A Magenta Original LaserJet
Toner Cartridge

HP 201X High Yield Magenta Original
LaserJet Toner Cartridge

Accessories

USB 2.0 printer cable A-to-B cable (2-meter standard) C6518A

Standard-capacity replacement black toner
cartridge

High-capacity replacement black toner
cartridge

Standard-capacity replacement cyan toner
cartridge

High-capacity replacement cyan toner
cartridge

Standard-capacity replacement yellow toner
cartridge

High-capacity replacement yellow toner
cartridge

Standard-capacity replacement magenta
toner cartridge

High-capacity replacement magenta toner
cartridge

201A CF400A

201X CF400X

201A CF401A

201X CF401X

201A CF402A

201X CF402X

201A CF403A

201X CF403X

Customer self-repair parts

Customer Self-Repair (CSR) parts are available for many HP LaserJet products to reduce repair time. More
information about the CSR program and benets can be found at www.hp.com/go/csr-support and

www.hp.com/go/csr-faq.

Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized
service or support provider. When ordering, one of the following will be needed: part number, serial number
(found on back of printer), product number, or product name.

28 Chapter 3 Supplies, accessories, and parts ENWW

●

Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to
pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is
not provided under the HP product warranty.

●

Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no
additional charge during the product warranty period.

Item Description Self-replacement

options

Single-sheet priority feed slot tray Replacement tray for single-sheet priority feed

slot (Tray 1)

150-sheet paper input tray Replacement cassette for Tray 2 Mandatory RM2-5886-000

Mandatory RM2-5865-000

Part number

ENWW Order supplies, accessories, and parts 29

Replace the toner cartridges

Introduction

This product indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary.
Consider having a replacement cartridge available to install when print quality is no longer acceptable.

To purchase cartridges or check cartridge compatibility for the product, go to HP SureSupply at

www.hp.com/go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct.

The product uses four colors and has a dierent toner cartridge for each color: yellow (Y), magenta (M), cyan
(C), and black (K). The toner cartridges are inside the front door.

Item Description Cartridge number Part number

HP 201A Black Original LaserJet Toner
Cartridge

HP 201X High Yield Black Original LaserJet
Toner Cartridge

HP 201A Cyan Original LaserJet Toner
Cartridge

HP 201X High Yield Cyan Original LaserJet
Toner Cartridge

HP 201A Yellow Original LaserJet Toner
Cartridge

HP 201X High Yield Yellow Original
LaserJet Toner Cartridge

HP 201A Magenta Original LaserJet Toner
Cartridge

HP 201X High Yield Magenta Original
LaserJet Toner Cartridge

Standard-capacity replacement black toner
cartridge

High-capacity replacement black toner
cartridge

Standard-capacity replacement cyan toner
cartridge

High-capacity replacement cyan toner
cartridge

Standard-capacity replacement yellow
toner cartridge

High-capacity replacement yellow toner
cartridge

Standard-capacity replacement magenta
toner cartridge

High-capacity replacement magenta toner
cartridge

201A CF400A

201X CF400X

201A CF401A

201X CF401X

201A CF402A

201X CF402X

201A CF403A

201X CF403X

Do not remove the toner cartridge from its package until it is time to install it.

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. If

the toner cartridge must be removed from the product for an extended period of time, place the cartridge in
the original plastic packaging, or cover the cartridge with a light-weight, opaque item.

The following illustration shows the toner-cartridge components.

30 Chapter 3 Supplies, accessories, and parts ENWW

2

1

3

1 Handle

2 Imaging drum

3 Memory chip

CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot

water sets toner into fabric.

NOTE: Information about recycling used toner cartridges is in the toner cartridge box.

Remove and replace the toner cartridges

1. Open the front door.

ENWW Replace the toner cartridges 31

2. Grasp the blue handle on the toner cartridge

drawer, and then pull out the drawer.

3. Grasp the handle on the toner cartridge, and then

p

ull the toner cartridge straight up to remove it.

4. Remove the new toner cartridge package from

the bo

x, and then pull the release tab on the

packaging.

32 Chapter 3 Supplies, accessories, and parts ENWW

5. Remove the toner cartridge from the opened

packaging shell.

6. Gently rock the toner cartridge from front to back

t

o distribute the toner evenly inside the cartridge.

7. Do not touch the imaging drum on the bottom of

the t

oner cartridge. Fingerprints on the imaging

drum can cause print-quality problems.

ENWW Replace the toner cartridges 33

8. Insert the new toner cartridge into the drawer.

Make sure that the color chip on the cartridge
matches the color chip on the drawer.

9. Close the toner cartridge drawer.

10. Close the front door.

34 Chapter 3 Supplies, accessories, and parts ENWW

11. Place the used toner cartridge in the packaging

http://www.hp.com/recycle

from the new cartridge.

12. Use the pre-paid self-addressed label to return

the used car
available).

tridge to HP for recycling (where

ENWW Replace the toner cartridges 35

36 Chapter 3 Supplies, accessories, and parts ENWW

4 Print

●

Print tasks (Windows)

●

Print tasks (OS X)

●

Mobile printing

●

Use walk-up USB printing

For more information:

Go to www.hp.com/support/colorljMFPM277.

HP's all-inclusive help for the product includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 37

Print tasks (Windows)

How to print (Windows)

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.

2. Select the product from the list of printers. To change settings, click or tap the Properties or

Preferences button to open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click or tap the tabs in the print driver to congure the available options. For example, set the paper

orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings
on the Paper/Quality tab.

38 Chapter 4 Print ENWW

4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from

this screen.

5. Click or tap the OK button to print the job.

Automatically print on both sides (Windows)

Use this procedure for products that have an automatic duplexer installed. If the product does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, you can print on
both sides manually.

1. From the software program, select the Print option.

2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click or tap the Finishing tab.

4. Select the Print on both sides check box. Click the OK button to close the Document Properties dialog

box.

5. In the Print dialog box, click the OK button to print the job.

Manually print on both sides (Windows)

Use this procedure for products that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.

1. From the software program, select the Print option.

2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click or tap the Finishing tab.

4. Select the Print on both sides (manually) check box. Click the OK button to print the rst side of the job.

5. Retrieve the printed stack from the output bin, and place it in Tray 1.

6. If prompted, touch the appropriate control panel button to continue.

ENWW Print tasks (Windows) 39

Print multiple pages per sheet (Windows)

1. From the software program, select the Print option.

2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click or tap the Finishing tab.

4. Select the number of pages per sheet from the Pages per sheet drop-down list.

5. Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close

the Document Properties dialog box.

6. In the Print dialog box, click the OK button to print the job.

Select the paper type (Windows)

1. From the software program, select the Print option.

2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click or tap the Paper/Quality tab.

4. From the Paper type drop-down list, select the paper type that best describes the paper being used, and

then click the OK button..

5. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK

button to print the job.

40 Chapter 4 Print ENWW

Print tasks (OS X)

How to print (OS X)

The following procedure describes the basic printing process for OS X.

1. Click the File menu, and then click the Print option.

2. Select the product.

3. Click Show Details, and then select other menus to adjust the print settings.

4. Click the Print button.

Automatically print on both sides (OS X)

NOTE: This information applies to products that include an automatic duplexer.

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the product.

3. Click Show Details, and then click the Layout menu.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the product.

3. Click Show Details, and then click the Manual Duplex menu.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the product, and remove any blank paper that is in Tray 1.

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input

tray.

8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (OS X)

1. Click the File menu, and then click the Print option.

2. Select the product.

ENWW Print tasks (OS X) 41

3. Click Show Details, and then click the Layout menu.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each

sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the paper type (OS X)

1. Click the File menu, and then click the Print option.

2. Select the product.

3. Click Show Details, and then click the Media & Quality menu or the Paper/Quality menu.

4. Select a type from the Media-type drop-down list.

5. Click the Print button.

42 Chapter 4 Print ENWW

Mobile printing

Introduction

HP oers multiple Mobile and ePrint solutions to enable wireless printing to an HP printer from a laptop,
tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to

www.hp.com/go/LaserJetMobilePrinting (English only).

●

Wi-Fi Direct and NFC Printing (wireless models only)

●

HP ePrint via email

●

HP ePrint software

●

AirPrint

●

Android embedded printing

Wi-Fi Direct and NFC Printing (wireless models only)

Wi-Fi Direct and NFC (Near Field Communication) enable printing from a wireless mobile device without
requiring a connection to a network or the Internet.

NFC capabilities enable easy one-to-one print connection for mobile devices using device-to-device touch.

Use Wi-Fi Direct to print wirelessly from the following devices:

●

iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app

●

Android mobile devices using the HP ePrint App or the Android embedded print solution

●

PC and Mac devices using the HP ePrint Software

Enable or disable Wi-Fi Direct

Wi-Fi Direct capabilities must be enabled rst from the product control panel.

1.

From the Home screen on the product control panel, touch the Connection Information

button.

2

. Open the f

●

●

●

3

ouch the

. T

For more information about wireless printing, go to

For more information about how to print using Wi-Fi Direct, go to the product support home page:

www.hp.com/support/colorljMFPM277.

ol

Wi-Fi Direct

Settings

On/O

On menu item. Touching the O button disables Wi-Fi Direct printing.

lowing menus:

www.hp.com/go/wirelessprinting.

ENWW Mobile printing 43

HP ePrint via email

Use HP ePrint to print documents by sending them as an email attachment to the product's email address
from any email-enabled device.

To use HP ePrint, the product must meet these requirements:

●

The product must be connected to a wired or wireless network and have Internet access.

●

HP Web Services must be enabled on the product, and the product must be registered with
HP Connected or HP ePrint Center.

1.

From the Home screen on the product control panel, touch the Connection Information

button.

2.Open the following menus:

●

●

●

3.Touch the Print button to read the terms of use agreement. Touch the OK button to accept the

t

erms o

The product enables Web Services, and then prints an information page. The information page
contains the printer code that you use to register this HP product at HP Connected or HP ePrint
Center.

ePrint

Settings

Enable Web Services

f use and en

able HP Web Services

4.Go to www.hpconnected.com or www.hp.com/go/eprintcenter to create an HP ePrint account and

c

ompl

www.hp.com/support/colorljMFPM277 to review additional support information for this product.

Go to

HP ePrint software

The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP
eP

t

-capable product. This software makes it easy to nd HP ePrint-enabled products that are registered to

rin

your HP Connected account. The target HP printer can be located in the oce or at locations across the globe.

●

Windows:

HP ePrin

select

●

Mac: After installing the software, select File, Print, and then select the arrow next to PDF (in the
bott

om left of the driver screen). Select HP ePrint.

For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN
or WAN) to products that support UPD PostScript®.

Windows and Mac both support IPP printing to LAN or WAN network-connected products that support ePCL.

Windows and Mac also both support printing PDF documents to public print locations and printing using HP
ePrint via email through the cloud.

www.hp.com/go/eprintsoftware for drivers and information.

Go to

et

e the ePrint via email setup process.

After installing the software, open the Print option from within your application, and then

t from the installed printers list. Click the Properties button to congure print options.

NOTE: The HP ePrint software is a PDF workow utility for Mac, and is not technically a print driver.

44 Chapter 4 Print ENWW

AirPrint

NOTE: HP ePrint Software does not support USB printing.

Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later and from Mac computers running OS X

10.7 Lion and newer. Use AirPrint to print directly to the product from an iPad, iPhone (3GS or later), or iPod
touch (third generation or later) in the following mobile applications:

●

Mail

●

Photos

●

Safari

●

iBooks

●

Select third-party applications

To use AirPrint, the product must be connected to the same wireless network as the Apple device. For more
information about using AirPrint and about which HP products are compatible with AirPrint, go to the support
Web site for this product:

www.hp.com/support/colorljMFPM277

NOTE: AirPrint does not support USB connections.

Android embedded printing

HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP
printers that are either on a wireless network or within wireless range for wireless printing. The print solution
is built into the supported operating systems, so installing drivers or downloading software is not necessary.

For more information on how to use Android embedded printing and which Android devices are supported, go
to www.hp.com/support/colorljMFPM277.

ENWW Mobile printing 45

Use walk-up USB printing

1. Insert the USB ash drive into the walk-up USB port on the product.

2. The USB Flash Drive menu opens with the following options:

●

Print Documents

●

View and Print Photos

●

Scan to USB Drive

3. To print a document, touch the Print Documents screen, and then touch the name of the folder on the

USB drive where the document is stored. When the summary screen opens, you can touch it to adjust the
settings. Touch the Print button to print the document.

4. To print photos, touch the View and Print Photos screen, and then touch the preview image to select

each photo that you want to print. Touch the Done button. When the summary screen opens, you can
touch it to adjust the settings. Touch the Print button to print the photos.

5. Retrieve the printed job from the output bin, and remove the USB ash drive.

46 Chapter 4 Print ENWW

5 Copy

●

Make a copy

●

Copy on both sides (duplex)

For more information:

Go to www.hp.com/support/colorljMFPM277.

HP's all-inclusive help for the product includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 47

Make a copy

1. Load the document on the scanner glass according to the indicators on the product.

2.

From the Home screen on the product control panel, touch the Copy button.

3. To optimize copy quality for dierent types of documents, touch the Settings button, and then scroll to

and touch the
touch an option to select it. The following copy-quality settings are available:

●

●

●

●

Optimize button. Swipe the control panel screen to scroll through the options, and then

Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the

ault setting.

def

Mixed: Use this setting for documents that contain a mixture of text and graphics.

Text: Use this setting for documents that contain mostly text.

Picture: Use this setting for documents that contain mostly graphics.

4. Touch Number of Copies

5. Touch the Black or Color button to start copying.

, and then use the touchscreen keypad to adjust the number of copies.

48 Chapter 5 Copy ENWW

Copy on both sides (duplex)

●

Copy on both sides manually

Copy on both sides manually

1. Place the document face-down on the scanner glass with the upper-left corner of the page in the upper-

eft corner of the glass. Close the scanner.

l

2.

om the Home screen on the product control panel, touch the Copy

Fr

3. Touch the Settings button.

4. Scroll to and touch the Two-Sided button.

5. Swipe through the options, and then touch an option to select it.

6. Touch the

7. The product prompts you to load the next original document. Place it on the glass, and then touch the

OK

button.

8. Repeat this process until you have scanned the last page. Touch the Done button to nish printing the

co

pies.

Black or Color button to start copying.

button.

ENWW Copy on both sides (duplex) 49

50 Chapter 5 Copy ENWW

6 Scan

●

Scan by using the HP Scan software (Windows)

●

Scan by using the HP Scan software (OS X)

●

Scan to a USB ash drive

●

Set up Scan to Network Folder

●

Scan to a network folder

●

Set up Scan to E-mail

●

Scan to email

●

Additional scan tasks

For more information:

Go to www.hp.com/support/colorljMFPM277.

HP's all-inclusive help for the product includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 51

Scan by using the HP Scan software (Windows)

Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned
image as a le or send it to another software application.

1. Load the document in the document feeder or on the scanner glass according to the indicators on the

product.

2. Click Start, and then click Programs (or All Programs in Windows XP).

3. Click HP, and then select your product.

4. Click HP Scan, select a scanning shortcut, and then adjust the settings if necessary.

5. Click Scan.

NOTE: Click Advanced Settings to gain access to more options.

Click Create New Shortcut to create a customized set of settings and save it in the list of shortcuts.

52 Chapter 6 Scan ENWW

Scan by using the HP Scan software (OS X)

Use the HP Scan software to initiate scanning from software on your computer.

1. Load the document in the document feeder or on the scanner glass according to the indicators on the

product.

2. Open HP Scan, which is located in the HP folder inside the Applications folder.

3. Follow the on-screen instructions to scan the document.

4. When you have scanned all the pages, click File and then Save to save them to a le.

ENWW Scan by using the HP Scan software (OS X) 53

Scan to a USB ash drive

1. Load the document on the scanner glass according to the indicators on the product.

2. Insert a USB ash drive into the walk-up USB port.

3.

From the Home screen on the product control panel, touch the Scan button.

4. Touch the

5. Touch the

USB drive, and it saves the le in .PDF or .JPG format using an automatically generated le name.

NOTE: When the summary screen opens, you can touch it to adjust settings.

You also can change the folder name.

Scan to USB Drive screen.

Scan button to scan and save the le. The product creates a folder named HPSCANS on the

54 Chapter 6 Scan ENWW

Set up Scan to Network Folder

Introduction

To use this scan feature, the product must be connected to a network. This scan feature is not available until
you congure it. To congure this feature, use the Scan to Network Folder Setup Wizard (Windows), which is
installed in the HP program group for the product as part of the full software installation. You can also use the
HP Embedded Web Server to congure these features. The following instructions describe conguring the
feature by using both the Scan to Network Folder Wizard and the HP Embedded Web Server.

●

Use the Scan to Network Folder Wizard (Windows)

●

Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)

●

Set up the Scan to Network Folder feature on a Mac

Use the Scan to Network Folder Wizard (Windows)

Some HP products include driver installation from a software CD. At the end of this installation is an option to
Setup Scan to Folder and Email. The setup wizards include the options for basic conguration.

After installation, access the setup wizard by clicking the Start button, selecting the Programs or All

Programs item, and then clicking the HP item. Click the product name item, and then click the Scan to
Network Folder Wizard to start the conguration process.

1. To add a new network folder, click the New button.

2. Enter the network folder address or click the Browse button to locate a folder to be shared. Enter the

display name that will appear on the control panel. Click the Next button.

3. To share the folder with other users, check the box for that option. Enter the security pin if required.

Click the Next button.

4. Enter the User Name and Password. Click the Next button.

5. Review the information and verify all the settings are correct. If there is an error, click the Back button

to correct the error. When nished, click the Save and Test button to test the conguration and nish
the setup.

Set up the Scan to Network Folder feature via the HP Embedded Web Server
(Windows)

1. Open the HP Embedded Web Server (EWS):

a.

From the Home screen on the product control panel, touch the Connection Information

button, and then touch the Network Connected button or the Network Wi-Fi ON button to

y the IP address or host name.

displa

ENWW Set up Scan to Network Folder 55

b. Open a Web browser, and in the address line, type the IP address or host name exactly as it

displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

message when attempting to open the EWS, click Continue to this website (not recommended).

Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP product.

2. Click the Scan tab.

3. On the left navigation pane, click the Network Folder Setup link.

4. On the Network Folder Conguration page, click the New button.

a. In the Network Folder Information section, enter the Display Name and Network Path. If required,

enter the network Username and Password.

NOTE: The network folder must be shared for this feature to work. It can be shared for only you

or for other users.

b. Optional: To secure the folder from unauthorized access, enter a PIN in the Secure the Folder

Access with a PIN section. This PIN will be required every time someone uses the scan to network

folder feature.

c. In the Scan Settings section, adjust the scan settings.

Review all the information, then click Save and Test to save the information and test the connection, or

Save Only to save the information only.

Set up the Scan to Network Folder feature on a Mac

1. Use one of the following methods to open the Embedded Web Server (EWS) interface.

Use a Web browser to open the HP Embedded Web Server (EWS)

a.

From the Home screen on the product control panel, touch the Connection Information

button, and then touch the Network Connected button or the Network Wi-Fi ON button to

y the IP address or host name.

displa

b. Open a Web br

displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

sage when attempting to open the EWS, click Continue to this website (not recommended).

mes

Choosing Continue to this website (not recommended) will not harm the computer while

avigating within the EWS for the HP product.

n

owser, and in the address line, type the IP address or host name exactly as it

56 Chapter 6 Scan ENWW

Use the HP Utility to open the HP Embedded Web Server (EWS)

a. Open the HP Utility by clicking the HP Utility icon on the Dock, or click the Go menu, and then

double-click HP Utility.

b. In the HP Utility, either click Additional Settings, and then click Open Embedded Web Server, or

click Scan to E-mail. The EWS opens.

2. Click the Scan tab.

3. On the left navigation pane, click the Network Folder Setup link.

4. On the Network Folder Conguration page, click the New button.

●

In the Network Folder Information section, enter the Display Name and Network Path. If required,
enter the network Username and Password.

●

In the Secure the Folder Access with a PIN section, enter the PIN.

NOTE: You can assign a 4-digit security PIN to prevent unauthorized persons from saving scans

to the network folder. The PIN must be entered on the product control panel each time a scan is
performed.

●

In the Scan Settings section, adjust the scan settings.

5. Review all the information, then click Save and Test to save the information and test the connection, or

Save Only to save the information only.

NOTE: To create additional network folders, repeat these steps for each folder.

ENWW Set up Scan to Network Folder 57

Scan to a network folder

Use the product control panel to scan a document and save it to a folder on the network.

NOTE: In order to use this feature, the product must be connected to a network and the Scan to Network

Folder feature must be congured by using the Scan to Network Folder Setup Wizard (Windows) or the
HP Embedded Web Server.

1. Load the document on the scanner glass according to the indicators on the product.

2. From the Home screen on the product control panel, touch the Scan button.

3. Touch the Scan to Network Folder item.

4. In the list of network folders, select the folder to which you want to save the document.

5. The control panel screen displays the scan settings.

●

If you want to change any of the settings, touch the Settings button, and then change the settings.

●

If the settings are correct, go to the next step.

6. Touch the Scan button to start the scan job.

58 Chapter 6 Scan ENWW

Set up Scan to E-mail

Introduction

To use this scan feature, the product must be connected to a network. This scan feature is not available until
you congure it. To congure this features, use the Scan to Email Setup Wizard (Windows), which is installed
in the HP program group for the product as part of the full software installation. You can also use the
HP Embedded Web Server to congure this feature. The following instructions describe conguring the
feature by using both the Scan to Email Setup Wizard and the HP Embedded Web Server.

●

Use the Scan to E-Mail Wizard (Windows)

●

Set up the Scan to Email feature via the HP Embedded Web Server (Windows)

●

Set up the Scan to Email feature on a Mac

Use the Scan to E-Mail Wizard (Windows)

Some HP products include driver installation from a software CD. At the end of this installation is an option to
Setup Scan to Folder and Email. The setup wizards include the options for basic conguration.

After installation, access the setup wizard by clicking the Start button, selecting the Programs or All

Programs item, and then clicking the HP item. Click the product name item, and then click the Scan to E-mail
Wizard to start the conguration process.

1. To add a new outgoing email address, click the New button.

2. Enter the email address. Click the Next button.

3. In the Display Name box, type the name to display for this email address, and then click Next.

NOTE: To secure the email prole, enter a 4-digit PIN. After a security PIN is assigned to a prole, the

PIN must be entered on the product control panel before the product can send an email using that

prole.

4. Enter the name or the IP address of the SMTP server and the SMTP server port number. If the outgoing

SMTP server requires additional security authentication, click the check box labeled E-mail Log-in
Authentication and enter the required User ID and Password. Click the Next button when nished.

NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,

contact the email/Internet service provider or system administrator for the information. SMTP server
names and port names are typically easy to nd by doing an Internet search. For example, use terms like
“gmail smtp server name” or “yahoo smtp server name" to search.

5. Review the information and verify all the settings are correct. If there is an error, click the Back button

to correct the error. When nished, click the Save and Test button to test the conguration and nish
the setup.

NOTE: Create additional outgoing email proles to scan from more than one email account.

Set up the Scan to Email feature via the HP Embedded Web Server (Windows)

1. Open the HP Embedded Web Server (EWS):

ENWW Set up Scan to E-mail 59

a.

From the Home screen on the product control panel, touch the Connection Information

button, and then touch the Network Connected button or the Network Wi-Fi ON button to

y the IP address or host name.

displa

b. Open a Web br

displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

sage when attempting to open the EWS, click Continue to this website (not recommended).

mes

Choosing Continue to this website (not recommended) will not harm the computer while

avigating within the EWS for the HP product.

n

2. Click the Scan tab.

3. On the left navigation pane, click the Scan to E-mail Setup link.

4. On the Scan to E-mail Setup page, there is a list of settings to congure. These settings are also listed in

eft navigation pane. To start, click the Outgoing E-mail Proles link.

the l

5. On the Outgoing E-mail Proles page, click the New button.

●

In the E-mail Address area, enter the email address and display name.

●

In the SMTP Server Settings area, enter the SMTP server address and SMTP Port. The default port

eady entered and in most cases does not need to be changed.

is alr

owser, and in the address line, type the IP address or host name exactly as it

NOTE: If you are using Google™ Gmail for email service, click the Always use secure connection

TLS) check box.

(SSL/

●

In the SMTP Authentication area, click the check box SMTP server requires authentication for

utgoing e-mail messages to congure the SMTP User ID and Password if required.

o

Ask your network administrator or your Internet service provider for the SMTP server setting
information. If the SMTP server requires authentication, you also need to know the SMTP User ID
and password. SMTP server names and port names are typically easy to nd by doing an Internet
search. For example, use terms like “gmail smtp server name” or “yahoo smtp server name”

●

In the Optional PIN area, enter a PIN. This pin will be required every time an email is sent using the
email addres

●

In the E-mail Message Preferences area, congure the message preferences.

eview all the information, then click Save and Test to save the information and test the connection, or

R

Save Only to save the information only.

6. To add email addresses to the address book accessible from the product, click the E-mail Address Book

link and enter the required information. You can set up individual email addresses or email groups.

7. To

congure default options, click the E-mail options link. Enter the default email subject, body text,

and other scan settings.

s.

60 Chapter 6 Scan ENWW

Set up the Scan to Email feature on a Mac

1. Use one of the following methods to open the Embedded Web Server (EWS) interface.

Use a Web browser to open the HP Embedded Web Server (EWS)

a.

From the Home screen on the product control panel, touch the Connection Information

button, and then touch the Network Connected button or the Network Wi-Fi ON button to

y the IP address or host name.

displa

b. Open a Web br

displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

sage when attempting to open the EWS, click Continue to this website (not recommended).

mes

Choosing Continue to this website (not recommended) will not harm the computer while

avigating within the EWS for the HP product.

n

Use the HP Utility to open the HP Embedded Web Server (EWS)

a. Open the HP Utility b

double-click HP Utility.

b. In the HP Utility, either click

click Scan to E-mail. The EWS opens.

2. Click the Scan tab.

3. On the left navigation pane, click the

4. On the Scan to E-mail Setup page, there is a list of settings to congure. These settings are also listed in

eft navigation pane. To start, click the Outgoing E-mail Proles link.

the l

owser, and in the address line, type the IP address or host name exactly as it

y clicking the HP Utility icon on the Dock, or click the Go menu, and then

Additional Settings, and then click Open Embedded Web Server, or

Scan to E-mail Setup link.

5. On the Outgoing E-mail Proles page, click the New button.

●

In the E-mail Address area, enter the email address and display name.

●

In the SMTP Server Settings area, enter the SMTP server address and SMTP Port. The default port

eady entered and in most cases does not need to be changed.

is alr

NOTE: If you are using Google™ Gmail for email service, click the Always use secure connection

TLS) check box.

(SSL/

●

In the SMTP Authentication area, click the checkbox labeled SMTP server requires authentication

or outgoing e-mail messages to congure the SMTP User ID and Password if required.

f

NOTE: Ask your network administrator or your Internet service provider for the SMTP server

setting inf
User ID and password. SMTP server names and port names are typically easy to nd by doing an
Internet search. For example, use terms like “gmail smtp server name” or “yahoo smtp server
name”.

ENWW Set up Scan to E-mail 61

ormation. If the SMTP server requires authentication, you also need to know the SMTP

●

In the Optional PIN area, enter a PIN. This pin will be required every time an email is sent using the
email address.

●

In the E-mail Message Preferences area, congure the message preferences.

6. To add email addresses to the address book accessible from the product, click the E-mail Address Book

link and enter the required information. You can set up individual email addresses or email groups.

7. To congure default options, click the E-mail options link. Enter the default email subject, body text,

and other scan settings.

8. Click Save and Test to complete the setup.

NOTE: Create additional outgoing email proles to scan from more than one email account.

62 Chapter 6 Scan ENWW

Scan to email

Use the product control panel to scan a le directly to an email address. The scanned le is sent to the
address as an email message attachment.

NOTE: In order to use this feature, the product must be connected to a network and the Scan to Email

feature must be congured by using the Scan to Email Setup Wizard (Windows) or the HP Embedded Web
Server.

1. Load the document on the scanner glass according to the indicators on the product.

2.

From the Home screen on the product control panel, touch the Scan button.

3. Touch the

4. Touch the Send an E-mail item.

5. Select the

NOTE: If the PIN feature has been set up, enter the PIN and touch the OK button. However, a PIN is not

required t

6. Touch the

button when nished.

●

7. Touch the

8. Touch the

9. The control panel screen displays the scan settings.

●

●

10. Touch the Scan button to start the scan job.

Scan to E-mail item.

From address that you want to use. This is also known as an “outgoing email prole.”

o use this feature.

To button and pick the address or group to which you want to send the le. Touch the Done

To send the message to a dierent address, touch the New again and enter the email address.

Subject button if you would like to add a subject line

Next button.

If you want to change any of the settings, touch the Settings button, and then change the settings.

If the settings are correct, go to the next step.

ENWW Scan to email 63

Additional scan tasks

Go to www.hp.com/support/colorljMFPM277.

Instructions are available for performing specic scan tasks, such as the following:

●

How to scan a general photo or document

●

How to scan as editable text (OCR)

●

How to scan multiple pages into a single le

64 Chapter 6 Scan ENWW

7 Fax

●

Set up to send and receive faxes

●

Send a fax

●

Send a fax using the HP software (Windows)

●

Create, edit, and delete speed-dial entries

For more information:

Go to www.hp.com/support/colorljMFPM277.

HP's all-inclusive help for the product includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 65

Set up to send and receive faxes

●

Before starting

●

Step 1: Identify the phone connection type

●

Step 2: Set up the fax

●

Step 3: Congure the fax time, date, and header

●

Step 4: Run a fax test

Before starting

Make sure that the product was fully set up before connecting the fax service.

NOTE: Use the telephone cable and any adapters that shipped with the product to connect the product to

the telephone jack.

NOTE: In countries/regions that use serial telephone systems, an adapter is shipped with the product. Use

the adapter to connect other telecom devices to the same telephone jack the product is connected to.

Complete the instructions in each of the following four steps:

Step 1: Identify the phone connection type on page 66.

Step 2: Set up the fax on page 67.

Step 3: Congure the fax time, date, and header on page 71.

Step 4: Run a fax test on page 72.

Step 1: Identify the phone connection type

Review the following equipment and service types to determine which setup method to use. The method used
depends on the equipment and services already installed on the phone system.

NOTE: The product is an analog device. HP recommends using the product on a dedicated analog telephone

line.

●

Dedicated phone line: The product is the only piece of equipment or service connected to the phone line

●

Voice calls: Voice and fax calls use the same phone line

●

Answering machine: An answering machine answers voice calls on the same phone line used for fax
calls

●

Voice mail: A voice-mail subscription service uses the same phone line as the fax

●

Distinctive ring service: A service from the telephone company that allows several phone numbers to
be associated with one phone line, and each number has a dierent ring pattern; the product detects the
ring pattern assigned to it and answers the call

●

Computer dial-up modem: A computer uses the phone line to connect to the Internet through a dial-up
connection

●

DSL line: A digital subscriber line (DSL) service from the telephone company; this service might be called
ADSL in some countries/regions

66 Chapter 7 Fax ENWW

●

PBX or ISDN phone system: A private branch exchange (PBX) phone system or an integrated services
digital network (ISDN) system

●

VoIP phone system: Voice over Internet protocol (VoIP) through an Internet provider

Step 2: Set up the fax

Click the link below that best describes the environment in which the product will be sending and receiving
faxes, and follow the setup instructions.

●

Dedicated phone line on page 67

●

Shared voice/fax line on page 68

●

Shared voice/fax line with an answering machine on page 69

Instructions for only three of the connection types are included here. For more information about connecting
the product with other connection types, go to the support Web site www.hp.com/support/colorljMFPM277.

NOTE: This product is an analog fax device. HP recommends using the product on a dedicated analog

telephone line. For a digital environment, such as DSL, PBX, ISDN, or VoIP, make sure to use the correct lters
and congure the digital settings correctly. For more information, contact the digital service provider.

NOTE: Do not connect more than three devices to the telephone line.

NOTE: Voice mail is not supported with this product.

Dedicated phone line

Follow these steps to set up the product on a dedicated phone line with no additional services.

1. Connect the telephone cable to the fax port on the product and to the telephone jack on the wall.

NOTE: Some countries/regions might require an adapter for the telephone cable that came with the

product.

NOTE: On some products, the fax port might be above the phone port. Refer to the icons on the

product.

2

. Set the pr

oduct t

o answer fax calls automatically.

a

urn the product on.

. T

b.

From the Home screen on the product control panel, touch the Setup

ENWW Set up to send and receive faxes 67

button.

c. Touch the Fax Setup menu.

d. Touch the Basic Setup menu.

e. Touch the Answer Mode setting.

f. Touch the Automatic option.

3. Continue to Step 3: Congure the fax time, date, and header on page 71.

Shared voice/fax line

Follow these steps to set up the product on a shared voice/fax line.

1. Disconnect any devices that are connected to the telephone jack.

2. Connect the telephone cable to the fax port on the product and to the telephone jack on the wall.

NOTE: Some countries/regions might require an adapter to the telephone cable that came with the

product.

NOTE: On some products, the fax port might be above the phone port. Refer to the icons on the

product.

3

emove the plug from the telephone line out port on the rear of the product, and then connect a phone

. R

t

o this port.

4

. Set the pr

a

. T

b.

c. Touch the Fax Setup menu.

d. Touch the

e. Touch the Answer Mode

5. Set the product to check for a dial tone before sending a fax.

NOTE: This prevents the product from sending a fax while someone is on the telephone.

68 Chapter 7 Fax ENWW

oduct t

o answer fax calls automatically.

urn the product on.

From the Home screen on the product control panel, touch the Setup

Basic Setup menu.

setting, and then touch the Automatic option.

button.

a.

From the Home screen on the product control panel, touch the Setup button.

b. Touch the Fax Setup menu.

c. Touch the

d. Touch the

6. Continue to Step 3: Congure the fax time, date, and header on page 71.

Advanced Setup menu.

Detect Dial Tone setting, and then touch On.

Shared voice/fax line with an answering machine

Follow these steps to set up the product on a shared voice/fax line with an answering machine.

1. Disconnect any devices that are connected to the telephone jack.

2. Remove the plug from the telephone line out port on the rear of the product.

3. Connect the telephone cable to the fax port on the product and to the telephone jack on the wall.

NOTE: Some countries/regions might require an adapter for the telephone cable that came with the

product.

NOTE: On some products, the fax port might be above the phone port. Refer to the icons on the

product.

ENWW Set up to send and receive faxes 69

4. Connect the answering machine telephone cable to the telephone line out port on the rear of the

product.

NOTE: Connect the answering machine directly to the product, or the answering machine might record

fax tones from a sending fax machine and the product might not receive faxes.

NOTE: If the answering machine does not have a built-in telephone, connect a telephone to the OUT

port on the answering machine for convenience.

NOTE: On some products, the fax port might be above the phone port. Refer to the icons on the

product.

5

. Congure

a

. T

b.

c. Touch the Fax Setup menu.

d. Touch the

e. Touch the Rings to Answer option.

f. Use the numeric keypad on the product control panel to set the number of rings to 5 or more, and

g. Touch the Home button to return to the main menu.

6. Set the product t

a.

b. Touch the Fax Setup menu.

c. Touch the

d. Touch the Answer Mode

the rings to answer setting on the product.

urn the product on.

From the Home screen on the product control panel, touch the Setup

Basic Setup menu.

then touch the

om the Home screen on the product control panel, touch the Setup

Fr

OK button.

o answer fax calls automatically.

Basic Setup menu.

setting, and then touch the Automatic option.

button.

button.

e. Touch the Home button to return to the main menu.

7. Set the product t

NOTE: This prevents the product from sending a fax while someone is on the telephone.

70 Chapter 7 Fax ENWW

o check for a dial tone before sending a fax.

a.

From the Home screen on the product control panel, touch the Setup button.

b. Touch the Fax Setup menu.

c. Touch the

d. Touch the

8. Continue to Step 3: Congure the fax time, date, and header on page 71.

Advanced Setup menu.

Detect Dial Tone setting, and then touch the On button.

Step 3: Congure the fax time, date, and header

Congure the product fax settings using one of the following methods:

●

HP Fax Setup Wizard on page 71 (recommended method)

●

Product control panel on page 71

●

HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) on page 72 (if the software is

install

ed)

NOTE: In the United States and many other countries/regions, setting the time, date, and other fax header

informa

HP Fax Setup Wizard

Access the Fax Setup Wizard after initial setup and software installation by following these steps.

1. Click Start, and then click

tion is a legal requirement.

Programs.

2. Click HP, click the name of the product, and then click HP Fax Setup Wizard.

3. Follow the on-screen instructions in the HP Fax Setup Wizard to congure the fax settings.

4. Continue to Step 4: Run a fax test on page 72.

Product control panel

To use the control panel to set the date, time, and header, complete the following steps.

1.

Fr

om the Home screen, touch the Setup

2. Touch the Fax Setup menu.

3. Touch the

4. Scroll to and touch the Time/Date button.

5. Select the 12-hour clock or 24-hour clock.

6. Use the keypad to enter the current time, and then touch the OK button.

NOTE: Touch the 123 button to open a keypad that contains special characters, if needed.

7. Select the date format.

8. Use the keypad to enter the current date, and then touch the OK button.

button.

Basic Setup menu.

9. Touch the Fax Header menu.

ENWW Set up to send and receive faxes 71

10. Use the keypad to enter the fax number, and then touch the OK button.

NOTE: The maximum number of characters for the fax number is 20.

11. Use the keypad to enter the company name or header, and then touch the OK button.

NOTE: The maximum number of characters for the fax header is 25.

12. Continue to Step 4: Run a fax test on page 72.

HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)

1. Start the HP EWS either from the Start menu or the a Web browser

Start menu

a. Click the Start button, and then click the Programs item.

b. Click your HP product group, and then click the HP Device Toolbox item.

Web browser

a.

From the Home screen on the product control panel, touch the Connection Information

button, and then touch the Network Connected button or the Network Wi-Fi ON button to

y the IP address or host name.

displa

b. Open a Web br

displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

sage when attempting to open the EWS, click Continue to this website (not recommended).

mes

Choosing Continue to this website (not recommended) will not harm the computer while

ating within the EWS for the HP product.

navig

2. Click the Fax

3. Follow the on-screen instructions to congure the fax settings.

4. Continue to Step 4: Run a fax test on page 72.

Step 4: Run a fax test

Run a fax test to make sure that the fax is set up correctly.

1.

2. Scroll to and touch the Service menu.

om the Home screen, touch the Setup

Fr

owser, and in the address line, type the IP address or host name exactly as it

tab.

button.

3. Touch the

4. Touch the Run Fax Test option. The product prints a test report.

5. Review the report.

72 Chapter 7 Fax ENWW

Fax Service menu.

●

If the report indicates the product passed the test, the product is ready to send and receive faxes.

●

If the report indicates the product failed the test, review the report for more information about
xing the problem. The fax troubleshooting checklist has more information on resolving fax
problems.

ENWW Set up to send and receive faxes 73

Send a fax

●

Supported fax applications

●

Send a fax by dialing manually from the product control panel

●

Fax from the atbed scanner

●

Fax from the document feeder

●

Use speed dials and group-dial entries

●

Cancel a fax

Supported fax applications

The PC fax program that came with the product is the only PC fax program that works with the product. To
continue to use a PC fax program previously installed on the computer, use the modem that is already
connected to the computer; it will not function through the product modem.

Send a fax by dialing manually from the product control panel

1. Place the document in the document feeder or on the atbed scanner glass.

2.

On the product control panel, touch the Fax button.

3. Use the keypad to enter the fax number.

4. Touch the Start Fax

button to send the fax.

Fax from the atbed scanner

1. Place the document face-down on the scanner glass.

2.

3. Use the keypad to enter the fax number.

4. Touch the

5. The product prompts you to conrm that you are sending from the scanner glass. Touch the Yes button.

6. The product prompts you to load the rst page. Touch the OK button.

7. The product scans the rst page and then prompts you to load another page. If the document has

8. When you have scanned the last page, touch the No button at the prompt. The product sends the fax.

om the Home screen on the product control panel, touch the Fax

Fr

Start Fax button.

mul

tiple pages, touch the Yes button. Continue this process until you have scanned all the pages.

button.

74 Chapter 7 Fax ENWW

Fax from the document feeder

1. Insert the originals into the document feeder

face-up.

CAUTION: To prevent damage to the product,

do not use an original that contains correction
tape, correction uid, paper clips, or staples. Also,
do not load photographs, small originals, or
fragile originals into the document feeder.

2. Adjust the paper guides until they are snug

against the paper.

3. From the Home screen on the product control

panel, touch the Fax button.

4. Use the keypad to enter the fax number.

5. Touch the

Start Fax button.

Use speed dials and group-dial entries

NOTE: Phone book entries must be set up using the Fax Menu prior to using the phone book to send faxes.

1. Load the document onto the scanner glass or into

the documen

t feeder.

ENWW Send a fax 75

2. From the Home screen on the product control

panel, touch the Fax button.

3. On the keypad, touch the fax phone book icon.

4. Touch the name of the individual or group entry

5. Touch the

at you want to use.

th

Start Fax button.

Cancel a fax

Cancel the current fax

▲

Touch the Cancel button on the control panel. Any pages that have not been transmitted are canceled.
Touching the

Cancel a pending fax job

Use this procedure to cancel a fax job in the following situations:

The product is waiting to redial after encountering a busy signal, an unanswered call, or a communication
error.

The fax is scheduled to be sent at a future time.

1.

2. Touch the

om the Home screen, touch the Fax

Fr

Cancel button also stops group-dial jobs.

Fax Menu button.

button.

3. Touch the

4. Touch the

5. Touch the fax number for the job that you want to cancel.

Send Options button.

Fax Job Status button.

76 Chapter 7 Fax ENWW

Send a fax using the HP software (Windows)

1. Load the document.

●

If you are loading an original on the scanner glass, place it on the scanner glass face-down, in the
left rear corner of the scanner glass.

●

If you are loading multiple pages in the document feeder, load the pages face-up, and then adjust
the paper guides until they are snug against the paper.

NOTE: If documents are in the document feeder and on the scanner glass at the same time, the

product processes the document in the document feeder and not the one on the scanner glass.

2. Click Start, click Programs (or All Programs in Windows XP), and then click HP.

3. Click the product name, and then click HP Send Fax. The fax software opens.

4. Enter the fax number of one or more recipients.

5. Click Send Now.

ENWW Send a fax using the HP software (Windows) 77

Create, edit, and delete speed-dial entries

You can store frequently dialed fax numbers (up to 120 entries) either as individual fax numbers or as groups
of fax numbers.

●

Use the control panel to create and edit the fax phone book

●

Use phone-book data from other programs

●

Delete phone book entries

Use the control panel to create and edit the fax phone book

1. From the Home screen on the product control panel, touch the Fax button.

2. Touch the Fax Menu button.

3. Touch the Phone Book Setup button.

4. Touch the Individual Setup button or the Group Setup button to create a speed dial entry.

5. Touch an unassigned number from the list.

6. Use the keypad to enter a name for the entry, and then touch the OK button.

7. Use the keypad to enter the fax number for the entry, and then touch the OK button.

Use phone-book data from other programs

TIP: Before a phone book from another program can be imported, you must use the export feature in that

other program.

HP Device Toolbox can import contact information from the following software program phone books.

●

Microsoft Outlook

●

Lotus Notes

●

Microsoft Outlook Express

●

A phone book previously exported from another HP product's Device Toolbox software

Delete phone book entries

You can delete all phone book entries that are programmed in the product.

CAUTION: After phone book entries are deleted, they cannot be recovered.

1. From the Home screen on the product control panel, touch the Fax button.

2. Touch the Fax Menu button.

3. Touch the Phone Book Setup button.

4. Touch the Delete Entry button. Or, to delete all the entries, touch the Delete All Entries button.

5. Touch the entry that you want to delete.

6. Touch the OK button to conrm the deletion.

78 Chapter 7 Fax ENWW

8 Manage the product

●

Use HP Web Services applications

●

Change the product connection type (Windows)

●

Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)

●

Advanced conguration with HP Utility for OS X

●

Congure IP network settings

●

Product security features

●

Economy settings

●

HP Web Jetadmin

●

Update the rmware

For more information:

Go to www.hp.com/support/colorljMFPM277.

HP's all-inclusive help for the product includes the following information:

●

Install and congure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

ENWW 79

Use HP Web Services applications

Several innovative applications are available for this product that you can download directly from the
Internet. For more information and to download these applications go to the HP Connected Web site at

www.hpconnected.com.

To use this feature, the product must be connected to a computer or network that has an Internet connection.
HP Web Services must be enabled on the product.

1.

From the Home screen on the product control panel, touch the Connection Information

button.

. Open the f

2

●

●

. T

3

ouch the

After you download an application from the HP Connected Web site, it is available in the Apps menu on
the product control panel. This process enables both HP Web Services and the Apps

lowing menus:

ol

ePrint

Settings

Enable Web Services button.

button.

80 Chapter 8 Manage the product ENWW

Change the product connection type (Windows)

If you are already using the product and you wish to change the way it is connected, use the Recongure your
HP Device shortcut on your computer desktop to change the connection. For example, you can recongure

the product to use a dierent wireless address, to connect to a wired or wireless network, or change from a
network connection to a USB connection. You can change the conguration without inserting the product CD.
After you select the type of connection you wish to make, the program goes directly to the portion of the
product setup procedure that needs to change.

ENWW Change the product connection type (Windows) 81

Advanced conguration with HP Embedded Web Server (EWS)
and HP Device Toolbox (Windows)

Use the HP Embedded Web Server to manage printing functions from your computer instead of the product
control panel.

●

View product status information

●

Determine the remaining life for all supplies and order new ones

●

View and change tray congurations (paper types ans sizes)

●

View and print internal pages

●

View and change network conguration

The HP Embedded Web Server works when the product is connected to an IP-based network. The HP
Embedded Web Server does not support IPX-based product connections. You do not have to have Internet
access to open and use the HP Embedded Web Server.

When the product is connected to the network, the HP Embedded Web Server is automatically available.

NOTE: HP Device Toolbox is available only if you performed a full installation when you installed the

product. Depending on how the product is connected, some features might not be available.

NOTE: The HP Embedded Web Server is not accessible beyond the network rewall.

Open the HP Embedded Web Server (EWS) from the Start menu

1. Click the Start button, and then click the Programs item.

2. Click your HP product group, and then click the HP Device Toolbox item.

Open the HP Embedded Web Server (EWS) from a Web browser

1. 2-line control panels: On the product control panel, press the OK button. Open the Network Setup

menu, and then select Show IP Address to display the IP address or host name.

Touchscreen control panels: From the Home screen on the product control panel, touch the Connection

Information button, and then touch the Network Connected button or the Network Wi-

Fi ON button to display the IP address or host name.

2. Open a Web br

the product control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

sage when attempting to open the EWS, click Continue to this website (not recommended).

mes

Choosing Continue to this website (not recommended) will not harm the computer while navigating
within the EWS f

owser, and in the address line, type the IP address or host name exactly as it displays on

or the HP product.

82 Chapter 8 Manage the product ENWW

Tab or section Description

Home tab

Provides product, status, and
conguration information.

System tab

Provides the ability to congure the
product from your computer.

●

Device Status: Shows the product status and shows the approximate percent life
remaining of HP supplies.

●

Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual
supply life remaining can vary. Consider having a replacement supply available to install
when print quality is no longer acceptable. The supply does not need to be replaced
unless the print quality is no longer acceptable.

●

Device Conguration: Shows the information found on the product conguration page.

●

Network Summary: Shows the information found on the product network conguration
page.

●

Reports: Print the conguration and supplies status pages that the product generates.

●

Event Log: Shows a list of all product events and errors.

●

Device Information: Provides basic product and company information.

●

Paper Setup: Change the default paper-handling settings for the product.

●

Print Quality: Change the default print-quality settings for the product.

●

EcoSMART Console: Change the default times for entering Sleep mode or Auto Power
Down mode. Congure which events cause the product to wake.

●

Paper Types: Congure print modes that correspond to the paper types that the product
accepts.

●

System Setup: Change the system defaults for the product.

Print tab

Provides the ability to change default
print settings from your computer.

Fax tab

(Fax products only)

●

Service: Perform the cleaning procedure on the product.

●

Save and Restore: Save the current settings for the product to a le on the computer. Use
this le to load the same settings onto another product or to restore these settings to
this product at a later time.

●

Administration: Set or change the product password. Enable or disable product features.

NOTE: The System tab can be password-protected. If this product is on a network, always

consult with the administrator before changing settings on this tab.

●

Printing: Change the default product print settings, such as number of copies and paper
orientation. These are the same options that are available on the control panel.

●

PCL5c: View and change the PCL5c settings.

●

PostScript: Turn o or on the Print PS Errors feature.

●

Receive Options: Congure how the product handles incoming faxes.

●

Phone Book: Add or delete entries in the fax phone book.

●

Junk Fax List: Set fax numbers to block from sending faxes to the product.

●

Fax Activity Log: Review recent fax activity for the product.

ENWW Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 83

Tab or section Description

Scan tab

(MFP models only)

Networking tab

(Network-connected products only)

Provides the ability to change
network settings from your
computer.

HP Web Services tab Use this tab to set up and use various Web tools with the product.

Congure the Scan to Network Folder and Scan to E-mail features.

●

Network Folder Setup: Congure folders on the network to which the product can save a
scanned le.

●

Scan to E-mail Setup: Begin the process to set up the Scan to E-mail feature.

●

Outgoing E-mail Proles: Set an email address that will appear as the “from” address for
all emails sent from the product. Congure the SMTP Server information.

●

E-mail Address Book: Add or delete entries in the email address book.

●

E-mail Options: Congure a default subject line and body text. Congure default scan
settings for emails.

Network administrators can use this tab to control network-related settings for the product
when it is connected to an IP-based network. It also allows the network administrator to set up
Wireless Direct functionality. This tab does not appear if the product is directly connected to a
computer.

84 Chapter 8 Manage the product ENWW

Advanced conguration with HP Utility for OS X

Use the HP Utility to check product status or to view or change product settings from your computer.

You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP-based
network.

Open HP Utility

1. At the computer, open the System Preferences menu, and then click Print & Fax, Print & Scan, or

Printers & Scanners.

2. Select the product in the list.

3. Click the Options & Supplies button.

4. Click the Utility tab.

5. Click the Open Printer Utility button.

HP Utility features

The HP Utility toolbar includes these items:

●

Devices: Click this button to show or hide Mac products found by the HP Utility.

●

All Settings: Click this button to return to the HP Utility main view.

●

HP Support: Click this button to open a browser and go to the HP support Web site.

●

Supplies: Click this button to open the HP SureSupply Web site.

●

Registration: Click this button to open the HP registration Web site.

●

Recycling: Click this button to open the HP Planet Partners Recycling Program Web site.

HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the
tasks that you can perform with HP Utility.

Item Description

Supplies Status Show the product supplies status and provides links for ordering supplies online.

Device Information Show information about the currently selected product, including the product Service ID

(if assigned), the rmware version (FW Version), the Serial Number, and the IP address.

Commands Send special characters or print commands to the product after the print job.

NOTE: This option is available only after you open the View menu and select the Show

Advanced Options item.

Color Usage

(Color products only)

Show information about color jobs that the product has produced.

ENWW Advanced conguration with HP Utility for OS X 85

Item Description

File Upload Transfer les from the computer to the product. You can upload the following types of

les:

◦

HP LaserJet printer command language (.PRN)

◦

Portable document format (.PDF)

◦

Postscript (.PS)

◦

Text (.TXT)

Power Management Congure the product economy settings.

Update Firmware Transfer a rmware update le to the product.

NOTE: This option is available only after you open the View menu and select the Show

Advanced Options item.

HP Connected Access the HP Connected Web site.

Upload Fonts Upload fonts from the computer to the product.

Message Center Display error events that have occurred with the product.

Duplex Mode Turn on the automatic two-sided printing mode.

Network Settings

(Network-connected products only)

Supplies Management Congure how the product should behave when supplies are nearing the end of their

Trays Conguration Change paper size and type for each of the trays.

Additional Settings Open the HP Embedded Web Server (EWS) for the product.

Proxy Server Settings Congure a proxy server for the product.

Basic Fax Settings

(MFP fax models only)

Fax Forwarding

(MFP fax models only)

Fax Logs

(MFP fax models only)

Fax Speed Dials

(MFP fax models only)

Congure the network settings, such as the IPv4 settings, IPv6 settings, Bonjour
settings, and other settings.

estimated life.

NOTE: USB connections are not supported.

Set up the elds in the fax header and congure how the product answers incoming calls.

: Set up the product to send the incoming faxes to a dierent number.

View the logs of all faxes.

Add fax numbers to the speed dial list.

Junk Fax Blocking

(MFP fax models only)

Store the fax numbers you want to block.

86 Chapter 8 Manage the product ENWW

Item Description

Scan to E-mail

(MFP products only)

Scan to Network Folder

(MFP products only)

Open the HP Embedded Web Server (EWS) page for conguring settings for scanning to
email.

Open the HP Embedded Web Server (EWS) page for conguring settings for scanning to a
network folder.

ENWW Advanced conguration with HP Utility for OS X 87

Congure IP network settings

Introduction

Use the following sections to congure the product network settings.

●

Printer sharing disclaimer

●

View or change network settings

●

Rename the product on a network

●

Manually congure IPv4 TCP/IP parameters from the control panel

Printer sharing disclaimer

HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and
not of the HP printer drivers. Go to Microsoft at www.microsoft.com.

View or change network settings

Use the HP Embedded Web Server to view or change IP conguration settings.

1. Open the HP Embedded Web Server (EWS):

a.

From the Home screen on the product control panel, touch the Connection Information

button, and then touch the Network Connected button or the Network Wi-Fi ON button to

y the IP address or host name.

displa

b. Open a Web br

displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

sage when attempting to open the EWS, click Continue to this website (not recommended).

mes

Choosing Continue to this website (not recommended) will not harm the computer while

avigating within the EWS for the HP product.

n

2. Click the Networking

owser, and in the address line, type the IP address or host name exactly as it

tab to obtain network information. Change settings as needed.

Rename the product on a network

If you want to rename the product on a network so that it can be uniquely identied, use the HP Embedded
Web Server.

1. Open the HP Embedded Web Ser

a.

om the Home screen on the product control panel, touch the Connection Information

Fr

ver (EWS):

button, and then touch the Network Connected button or the Network Wi-Fi ON button to
displa

y the IP address or host name.

88 Chapter 8 Manage the product ENWW

b. Open a Web browser, and in the address line, type the IP address or host name exactly as it

displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

message when attempting to open the EWS, click Continue to this website (not recommended).

Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP product.

2. Open the System tab.

3. On the Device Information page, the default product name is in the Device Status eld. You can change

this name to uniquely identify this product.

NOTE: Completing the other elds on this page is optional.

4. Click the Apply button to save the changes.

Manually congure IPv4 TCP/IP parameters from the control panel

Use the control-panel menus to manually set an IPv4 address, subnet mask, and default gateway.

1.

From the Home screen on the product control panel, touch the Setup button.

2. Scroll to and touch the Network Setup menu.

3. Touch the IPv4 Cong Method menu, and then touch the Manual button.

4. Use the keypad on the touchscreen to enter the IP address, and touch the OK button. Touch the Yes

b

utton to conrm.

5. Use the keypad on the touchscreen to enter the subnet mask, and touch the OK button. Touch the Yes

b

utton to conrm.

6. Use the keypad on the touchscreen to enter the default gateway, and touch the OK button. Touch the Yes

b

utton to conrm.

ENWW Congure IP network settings 89

Product security features

Introduction

The product includes several security features to restrict who has access to conguration settings, to secure
data, and to prevent access to valuable hardware components.

●

Assign or change the system password using the Embedded Web Server

Assign or change the system password using the Embedded Web Server

Assign an administrator password for access to the product and the HP Embedded Web Server so that
unauthorized users cannot change the product settings.

1. Open the HP Embedded Web Server (EWS):

a.

From the Home screen on the product control panel, touch the Connection Information

button, and then touch the Network Connected button or the Network Wi-Fi ON button to

y the IP address or host name.

displa

b. Open a Web br

displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.

NOTE: If the Web browser displays a There is a problem with this website’s security certicate

sage when attempting to open the EWS, click Continue to this website (not recommended).

mes

Choosing Continue to this website (not recommended) will not harm the computer while

avigating within the EWS for the HP product.

n

2. Click the Security

3. Open the General Security menu.

4. In the are

password in the Username eld.

5. Enter the password in the New Password eld, and then enter it again in the Verify Password eld.

NOTE: To change an existing password, rst enter the existing password in the Old Password eld.

6. Click the Apply

NOTE: Make note of the password and store it in a safe place.

a labeled Set the Local Administrator Password, enter the name to associate with the

owser, and in the address line, type the IP address or host name exactly as it

tab.

button.

90 Chapter 8 Manage the product ENWW