HP Color LaserJet CP6015DE, Color LaserJet CP6015DN, Color LaserJet CP6015N, Color LaserJet CP6015X, Color LaserJet CP6015XH User Guide
HP Color LaserJet CP6015 Series Printers
User Guide
CP6015n
CP6015dn
CP6015de
CP6015x CP6015xh
HP Color LaserJet CP6015
User Guide
Copyright and License
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
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®
, Acrobat®, and PostScript® are
Adobe
trademarks of Adobe Systems Incorporated.
Reproduction, adaptation, or translation
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except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: Q3931-90968
Edition 1, 04/2008
Corel® is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
Microsoft®, Windows®, and Windows®XP
are U.S. registered trademarks of Microsoft
Corporation.
Windows Vista™ is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.
PANTONE® is Pantone, Inc's checkstandard trademark for color.
®
is a registered trademark of The Open
UNIX
Group.
ENERGY STAR
®
is a U.S. registered mark
of the United States Environmental
Protection Agency.
Table of contents
1 Product basics
Product comparison ............................................................................................................................. 2
Product features ................................................................................................................................... 3
Product walkaround .............................................................................................................................. 6
Front view ............................................................................................................................ 6
HP Color LaserJet CP6015n, HP Color LaserJet CP6015dn, and HP Color
LaserJet CP6015de ............................................................................................ 6
HP Color LaserJet CP6015x ............................................................................... 7
HP Color LaserJet CP6015xh ............................................................................. 7
Back view ............................................................................................................................. 8
Interface ports ...................................................................................................................... 9
Serial number and model number location .......................................................................... 9
2 Control panel
Use the control panel ......................................................................................................................... 12
Control panel menus .......................................................................................................................... 14
Menu hierarchy ................................................................................................................................... 15
Show Me How menu .......................................................................................................................... 16
Retrieve job menu .............................................................................................................................. 17
Information menu ............................................................................................................................... 18
Paper handling menu ......................................................................................................................... 19
Configure device menu ...................................................................................................................... 20
Diagnostics menu ............................................................................................................................... 43
Control-panel layout ........................................................................................................... 12
Interpreting control panel indicator lights ........................................................................... 13
Getting started basics ........................................................................................................ 14
Open the menus ................................................................................................................ 15
Printing menu ..................................................................................................................... 20
PCL sub-menu .................................................................................................. 20
Print Quality menu ............................................................................................................. 22
System setup menu ........................................................................................................... 27
Output Setup menu ............................................................................................................ 33
I/O menu ............................................................................................................................ 36
Resets menu ...................................................................................................................... 41
ENWW iii
Service menu ..................................................................................................................................... 47
3 Software for Windows
Supported operating systems for Windows ........................................................................................ 50
Supported printer drivers for Windows ............................................................................................... 51
HP Universal Print Driver (UPD) ........................................................................................................ 52
UPD installation modes ..................................................................................................... 52
Select the correct printer driver for Windows ..................................................................................... 53
Priority for print settings ...................................................................................................................... 54
Change printer-driver settings for Windows ....................................................................................... 55
Remove software for Windows ........................................................................................................... 56
Supported utilities for Windows .......................................................................................................... 57
HP Web Jetadmin .............................................................................................................. 57
Embedded Web server ...................................................................................................... 57
HP Easy Printer Care ........................................................................................................ 57
Software for other operating systems ................................................................................................. 59
4 Use the product with Macintosh
Software for Macintosh ....................................................................................................................... 62
Supported operating systems for Macintosh ..................................................................... 62
Supported printer drivers for Macintosh ............................................................................. 62
Remove software from Macintosh operating systems ....................................................... 62
Priority for print settings for Macintosh .............................................................................. 62
Change printer-driver settings for Macintosh ..................................................................... 62
Software for Macintosh computers .................................................................................... 63
HP Printer Utility ................................................................................................ 63
Supported utilities for Macintosh ........................................................................................ 64
Embedded Web server ..................................................................................... 64
Use features in the Macintosh printer driver ....................................................................................... 65
Print ................................................................................................................................... 65
Create and use printing presets in Macintosh ................................................... 65
Resize documents or print on a custom paper size .......................................... 65
Print a cover page ............................................................................................. 65
Use watermarks ................................................................................................ 66
Print multiple pages on one sheet of paper in Macintosh ................................. 66
Print on both sides of the page (duplex printing) ............................................... 67
Set the stapling options ..................................................................................... 67
Store jobs .......................................................................................................... 68
Set the color options ......................................................................................... 68
Use the Services menu ..................................................................................... 68
Open the HP Printer Utility ............................................................... 63
HP Printer Utility features ................................................................. 64
iv ENWW
5 Connect the product
USB connection .................................................................................................................................. 72
Network connection ............................................................................................................................ 73
6 Network configuration
Benefits of a network connection ....................................................................................................... 76
Supported network protocols .............................................................................................................. 77
Configure network settings ................................................................................................................. 78
TCP/IP ............................................................................................................................... 78
Manually configure IPv4 TCP/IP parameters from the control panel ................................. 79
Manually configure IPv6 TCP/IP parameters from the control panel ................................. 80
Network utilities .................................................................................................................................. 82
Other components and utilities .......................................................................................... 82
Internet Protocol (IP) ......................................................................................... 78
Transmission Control Protocol (TCP) ............................................................... 78
IP address ......................................................................................................... 78
Configure IP parameters ................................................................................... 78
Dynamic Host Configuration Protocol (DHCP) ................................. 79
BOOTP ............................................................................................. 79
Subnets ............................................................................................................. 79
Subnet mask ..................................................................................... 79
Gateways .......................................................................................................... 79
Default gateway ................................................................................ 79
7 Paper and print media
Understand paper and print media use .............................................................................................. 84
Supported paper and print media sizes .............................................................................................. 85
Supported paper types ....................................................................................................................... 89
Special paper or print media guidelines ............................................................................................. 91
Load paper and print media ............................................................................................................... 92
Load Tray 1 ........................................................................................................................ 92
Load Trays 2, 3, 4, or 5 ...................................................................................................... 93
Configure trays ................................................................................................................................... 99
Configure a tray when loading paper ................................................................................. 99
Configure a tray to match print job settings ....................................................................... 99
Configure a tray by using the Paper Handling menu ....................................................... 100
Automatic media type sensing (auto sense mode) .......................................................... 100
Print envelopes ................................................................................................. 93
Load banner paper into Tray 1 .......................................................................... 93
Load standard-sized paper into Trays 2, 3, 4, or 5 ........................................... 93
Load undetectable standard-sized paper into Trays 2, 3, 4, and 5 ................... 95
Load custom-size paper into Tray 2, 3, 4, or 5 .................................................. 96
Load large-size paper into Tray 3, 4, or 5 ......................................................... 97
ENWW v
Select the media by source, type, or size ........................................................................ 101
Choose an output location ................................................................................................................ 102
Standard output bin ......................................................................................................... 102
Optional output accessories ............................................................................................ 102
Configure the accessory operation mode ........................................................................ 105
8 Use product features
Economy settings ............................................................................................................................. 108
Sleep delay ...................................................................................................................... 108
Wake time ........................................................................................................................ 108
Use the stapler ................................................................................................................................. 110
Supported paper sizes for stapling .................................................................................. 110
Staple print jobs ............................................................................................................... 112
Use job storage features .................................................................................................................. 113
Gain access to the job storage features .......................................................................... 113
Use the proof and hold feature ........................................................................................ 113
Use the personal job feature ............................................................................................ 115
Use the Quick Copy feature ............................................................................................. 116
Use the stored job feature ............................................................................................... 117
Auto-sense settings ......................................................................................... 100
Source ............................................................................................................. 101
Type and Size ................................................................................................. 101
3-bin stapler/stacker features .......................................................................... 102
Booklet maker finisher features ....................................................................... 102
Accessory walkaround .................................................................................... 103
Select the operating mode at the control panel ............................................... 105
Select the operating mode in the printer driver (Windows) ............................. 106
Select the operating mode in the printer driver (Mac OS X) ........................... 106
Set sleep delay ................................................................................................ 108
Disable/enable sleep mode ............................................................................. 108
Set the wake time ............................................................................................ 109
Set economy modes from the EWS ................................................................ 109
Create a proof and hold job ............................................................................. 113
Print a proof and hold job ................................................................................ 114
Delete a proof and hold job ............................................................................. 114
Print a personal job ......................................................................................... 115
Delete a personal job ...................................................................................... 115
Create a QuickCopy job .................................................................................. 116
Printing a Quick Copy job ................................................................................ 116
Delete a Quick Copy job ................................................................................. 116
Create a stored print job .................................................................................. 117
Print a stored job ............................................................................................. 117
Delete a stored job .......................................................................................... 117
vi ENWW
Banner printing ................................................................................................................................. 118
Print photos or marketing material ................................................................................................... 119
Print weatherproof maps and outdoor signs ..................................................................................... 121
Set the duplex alignment .................................................................................................................. 122
9 Print tasks
Cancel a print job ............................................................................................................................. 124
Use features in the Windows printer driver ...................................................................................... 125
Print banners from Tray 1 ................................................................................................ 118
Supported glossy paper ................................................................................................... 119
Configure the paper tray .................................................................................................. 119
Configure the driver settings ............................................................................................ 120
Supported tough paper .................................................................................................... 121
Configure the paper tray .................................................................................................. 121
Configure the driver settings ............................................................................................ 121
Stop the current print job from the control panel .............................................................. 124
Stop the current print job from the software program ...................................................... 124
Open the printer driver ..................................................................................................... 125
Use printing shortcuts ...................................................................................................... 125
Set paper and quality options .......................................................................................... 125
Set document effects ....................................................................................................... 126
Set document finishing options ........................................................................................ 126
Set product output options ............................................................................................... 126
Set job storage options .................................................................................................... 127
Set color options .............................................................................................................. 127
Obtain support and product-status information ................................................................ 128
Set advanced printing options ......................................................................................... 128
10 Use color
Manage color .................................................................................................................................... 130
Automatic or manual color adjustment ............................................................................ 130
Manual color options ....................................................................................... 130
Print in grayscale ............................................................................................................. 131
Restrict color use ............................................................................................................. 131
Restrict color printing ...................................................................................... 131
RGB Color (Color Themes) ............................................................................................. 132
Match colors ..................................................................................................................................... 133
Sample book color matching ........................................................................................... 133
Printing color samples ..................................................................................................... 133
PANTONE® color matching ............................................................................................ 134
Advanced color use .......................................................................................................................... 135
HP ImageREt 4800 .......................................................................................................... 135
Paper selection ................................................................................................................ 135
ENWW vii
sRGB ............................................................................................................................... 135
Print in four colors — CMYK ............................................................................................ 135
CMYK ink set emulation (HP postscript level 3 emulation) ............................. 135
TrueCMYK ...................................................................................................... 136
11 Manage and maintain the product
Information pages ............................................................................................................................. 138
HP Easy Printer Care ....................................................................................................................... 139
Open the HP Easy Printer Care software ........................................................................ 139
HP Easy Printer Care software sections .......................................................................... 139
Embedded Web server ..................................................................................................................... 142
Open the embedded Web server by using a network connection ................................... 142
Embedded Web server sections ...................................................................................... 143
Use HP Web Jetadmin software ...................................................................................................... 145
Security features .............................................................................................................................. 146
Secure the embedded Web server .................................................................................. 146
Secure Disk Erase ........................................................................................................... 146
Data affected ................................................................................................... 146
Additional Information ..................................................................................... 147
Job storage ..................................................................................................... 147
Lock the control-panel menus .......................................................................................... 147
Set the real-time clock ...................................................................................................................... 148
Set the real-time clock ..................................................................................................... 148
Manage supplies .............................................................................................................................. 150
Print-cartridge storage ..................................................................................................... 150
HP policy on non-HP print cartridges ............................................................................... 150
HP fraud hotline and Web site ......................................................................................... 150
Replace supplies .............................................................................................................................. 151
Locate supplies ................................................................................................................ 151
Supply replacement guidelines ........................................................................................ 151
Approximate replacement intervals for supplies .............................................................. 152
Change print cartridges ................................................................................................... 152
Change image drums ...................................................................................................... 154
Install memory ................................................................................................................. 157
Install DDR memory DIMMs ............................................................................ 157
Enable memory for Windows .......................................................................... 161
Install an HP Jetdirect or EIO print server card or EIO hard disk .................... 162
Replace the staple cartridge ............................................................................................ 164
Replace saddle stitch staple cartridges in the booklet maker .......................................... 166
Clean the product ............................................................................................................................. 169
Clean the exterior ............................................................................................................ 169
Clean spilled toner ........................................................................................................... 169
Upgrade the firmware ....................................................................................................................... 170
viii ENWW
12 Solve problems
Solving general problems ................................................................................................................. 176
Control-panel message types ........................................................................................................... 179
Control-panel messages .................................................................................................................. 180
Jams ................................................................................................................................................. 200
Paper-handling problems ................................................................................................................. 231
Determine the current firmware version ........................................................................... 170
Download new firmware from the HP Web site ............................................................... 170
Transfer the new firmware to the product ........................................................................ 170
Use FTP to upload the firmware through a browser ....................................... 170
Use FTP to upgrade the firmware on a network connection using Microsoft
Windows .......................................................................................................... 171
Use HP Web Jetadmin to upgrade the firmware ............................................. 172
Use MS-DOS commands to upgrade the firmware for USB connections ....... 172
Upgrade the HP Jetdirect firmware .................................................................................. 173
Troubleshooting checklist ................................................................................................ 176
Restore factory settings ................................................................................................... 177
Factors that affect product performance .......................................................................... 177
Automatic neutral calibration ........................................................................................... 178
Common causes of jams ................................................................................................. 200
Jam locations ................................................................................................................... 201
Clear jams ........................................................................................................................ 201
AREA 1: Clear jams in the output bin .............................................................. 202
AREA 2 and AREA 3: Clear jams in the fuser area and the transfer area ...... 204
AREA 4: Clear jams in the duplex area ........................................................... 208
AREA 5: Clear jams in Tray 2 and the internal paper path ............................. 211
AREA 6: Clear jams in Tray 1 ......................................................................... 214
Clear jams when printing banners ................................................................... 217
AREA 7: Clear jams in optional Trays 3, 4, and 5 ........................................... 219
AREA 8: Clear jams in the optional finishing devices ..................................... 222
Clear jams in the output-accessory bridge ..................................... 222
Clear jams in the sorter area .......................................................... 222
Clear jams in the booklet maker ..................................................... 224
Clear staple jams ............................................................................................ 226
Clear staple jams in the main stapler ............................................. 226
Clear staple jams in the booklet maker .......................................... 227
Jam recovery ................................................................................................................... 230
Product feeds multiple sheets .......................................................................................... 231
Product feeds incorrect page size ................................................................................... 231
Product pulls from incorrect tray ...................................................................................... 231
Paper does not feed automatically .................................................................................. 232
Paper does not feed from Tray 2, 3, 4, or 5 ..................................................................... 232
Transparencies or glossy paper will not feed .................................................................. 233
ENWW ix
Envelopes jam or will not feed in the product .................................................................. 234
Output is curled or wrinkled ............................................................................................. 234
Product will not duplex or duplexes incorrectly ................................................................ 235
Understand lights on the formatter ................................................................................................... 236
HP Jetdirect LEDs ........................................................................................................... 236
Heartbeat LED ................................................................................................................. 236
Solve image quality problems .......................................................................................................... 237
Example print quality problems ........................................................................................ 237
Repetitive defects ruler .................................................................................................... 237
Overhead transparency defects ....................................................................................... 239
Print quality problems associated with the environment .................................................. 239
Print quality problems associated with jams .................................................................... 239
Optimize and improve image quality ................................................................................ 239
Use supported paper ....................................................................................... 240
Calibrate the product ....................................................................................... 240
Specify the correct paper type ........................................................................ 240
Clean the fuser ................................................................................................ 241
Respond to control panel error messages ...................................................... 242
Clean the registration second transfer assembly ........................... 243
Use manual print modes ................................................................................. 245
Print-quality-troubleshooting pages ................................................................. 246
Performance problems ..................................................................................................................... 247
Solve network connectivity problems ............................................................................................... 248
Solve network printing problems ...................................................................................... 248
Verify communication over the network ........................................................................... 249
Product software problems ............................................................................................................... 250
Solve common Macintosh problems ................................................................................................ 251
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 256
Order directly from HP ..................................................................................................... 256
Order through service or support providers ..................................................................... 256
Order directly through the embedded Web server (for printers that are connected to a
network) ........................................................................................................................... 256
Order directly through the HP Easy Printer Care software .............................................. 256
Part numbers .................................................................................................................................... 257
Accessories ..................................................................................................................... 257
Print cartridges ................................................................................................................. 257
Image drums .................................................................................................................... 257
Maintenance kits .............................................................................................................. 257
Memory ............................................................................................................................ 258
Cables and interfaces ...................................................................................................... 258
x ENWW
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 259
Print cartridge and image drum limited warranty statement ............................................................. 261
Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement ......................... 262
Customer self repair warranty service .............................................................................................. 263
Customer support ............................................................................................................................. 264
Availability of support and service .................................................................................................... 265
HP maintenance agreements ........................................................................................................... 265
On-site service agreements ............................................................................................. 265
Priority onsite service ....................................................................................................... 265
Next-day onsite service ................................................................................................... 265
Weekly (volume) on-site service ...................................................................................... 265
Appendix C Product specifications
Physical specifications ..................................................................................................................... 268
Electrical specifications .................................................................................................................... 269
Acoustic specifications ..................................................................................................................... 270
Environmental specifications ............................................................................................................ 271
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 274
Environmental product stewardship program ................................................................................... 275
Protecting the environment .............................................................................................. 275
Ozone production ............................................................................................................ 275
Power consumption ......................................................................................................... 275
Paper use ........................................................................................................................ 275
Plastics ............................................................................................................................ 275
HP LaserJet print supplies ............................................................................................... 275
Return and recycling instructions ..................................................................................... 276
United States and Puerto Rico ........................................................................ 276
Non-U.S. returns ............................................................................................. 276
Paper ............................................................................................................................... 276
Material restrictions .......................................................................................................... 276
Disposal of waste equipment by users in private households in the European Union ... . 277
Material Safety Data Sheet (MSDS) ................................................................................ 277
For more information ....................................................................................................... 278
Declaration of Conformity ................................................................................................................. 279
Certificate of volatility ....................................................................................................................... 280
Types of memory ............................................................................................................. 280
Volatile memory .............................................................................................. 280
Multiple returns (more than one cartridge) ..................................... 276
Single returns ................................................................................. 276
Shipping .......................................................................................... 276
ENWW xi
Non-volatile memory ....................................................................................... 280
Hard-disk-drive memory .................................................................................. 280
Safety statements ............................................................................................................................. 281
Laser safety ..................................................................................................................... 281
Canadian DOC regulations .............................................................................................. 281
VCCI statement (Japan) .................................................................................................. 281
Power cord statement (Japan) ......................................................................................... 281
EMI statement (Korea) ..................................................................................................... 281
Laser statement for Finland ............................................................................................. 282
Substances Table (China) ............................................................................................... 283
Index ................................................................................................................................................................. 285
xii ENWW
1 Product basics
Product comparison
●
Product features
●
Product walkaround
●
ENWW 1
Product comparison
Table 1-1 Product models
Model Features
HP Color LaserJet CP6015n
HP Color LaserJet CP6015dn
HP Color LaserJet CP6015de
HP Color LaserJet CP6015x
100-sheet multipurpose input tray (Tray 1)
●
500-sheet input tray (Tray 2)
●
HP Jetdirect embedded print server for connecting to a 10/100Base-TX network
●
512 megabytes (MB) of random access memory (RAM)
●
100-sheet multipurpose input tray (Tray 1)
●
500-sheet input tray (Tray 2)
●
HP Jetdirect embedded print server for connecting to a 10/100Base-TX network
●
512 megabytes (MB) of random access memory (RAM)
●
Duplexer
●
100-sheet multipurpose input tray (Tray 1)
●
500-sheet input tray (Trays 2)
●
HP Jetdirect embedded print server for connecting to a 10/100Base-TX network
●
512 megabytes (MB) of random access memory (RAM)
●
Duplexer
●
Meets ENERGY STAR
●
100-sheet multipurpose input tray (Tray 1)
●
®
guidelines, Version 1.0
HP Color LaserJet CP6015xh
Two 500-sheet input trays (Trays 2 and 3)
●
HP Jetdirect embedded print server for connecting to a 10/100Base-TX network
●
512 megabytes (MB) of random access memory (RAM)
●
Duplexer
●
100-sheet multipurpose input tray (Tray 1)
●
Four 500-sheet input trays (Trays 2, 3, 4, and 5)
●
HP Jetdirect embedded print server for connecting to a 10/100Base-TX network
●
512 megabytes (MB) of random access memory (RAM)
●
Duplexer
●
40 gigabyte (GB) hard drive.
●
2 Chapter 1 Product basics ENWW
Product features
Table 1-2 Features
Speed and throughput
Resolution
Memory
User interface
Print up to 40 pages per minute (ppm) on letter-size paper and 41 ppm on A4-size
●
paper.
Less than 11 seconds to print the first page
●
Recommended maximum monthly print volume of 4,000 to 17,000 pages
●
A 835 megahertz (MHz) microprocessor
●
Banner printing
●
Duplex at speed
●
600 dots per inch (dpi) with Image Resolution Enhancement technology 4800 for
●
optimum overall imaging
1200 x 600 dpi for detailed line work and small text
●
512 MB of random-access memory (RAM)
●
Memory Enhancement technology (MEt) automatically compresses data to use
●
RAM more efficiently.
Four-line graphical display on the control panel
●
An embedded Web server to gain access to support and order supplies (for
●
network-connected products)
HP Easy Printer Care software (a Web-based status and troubleshooting tool)
●
Paper-handling
Internet-enabled supply-ordering capabilities through HP Easy Printer Care
●
software and embedded Web server
Input
●
Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies,
◦
labels, banner media, envelopes, and other paper types. See
types on page 89 for a list of paper types. The tray holds up to 100 sheets
of paper, 50 transparencies, or 10 envelopes. See
media sizes on page 85.
Trays 2, 3, 4, and 5: 500-sheet trays. These trays automatically detect
◦
common paper sizes and allow printing on custom-size paper. Tray 2 supports
up to 279 x 432 mm (11 x 17 inches) and A3 paper sizes, and Trays 3, 4, and
5 support sizes up to 305 x 457 mm (12 x 18 inches), and SRA3. See
Supported paper and print media sizes on page 85 for a list of supported
paper sizes. For a list of supported paper types, see
on page 89.
Duplex printing: Provides automatic two-sided printing (printing on both sides
◦
of the paper). Not available on the HP Color LaserJet CP6015n model. This
model cannot be upgraded to auto duplex.
Supported paper and print
Supported paper types
Supported paper
ENWW Product features 3
Table 1-2 Features (continued)
The paper size range for automatic duplex printing is 175 mm to 320 mm (6.9
●
to 12.6 inches) x 210 mm to 457 mm (8.3 to 18 inches). The media weight
range is 60–220 g/m
Output
Standard output bin: The standard output bin is located on the top of the
◦
2
(16-58 lb).
product. This bin can hold up to 500 sheets of paper. The product has a sensor
that indicates when the bin is full.
Optional 3-bin stapler/stacker: Provides job separation in multiple output
◦
bins, convenient stapling (up to 50-sheet jobs), job offset capability, and
additional output capacity. The stacker has three bins: a 100-sheet bin, a 500sheet bin, and a 1000-sheet bin.
Optional booklet maker finisher: Provides convenient stapling (up to 50-
◦
sheet jobs), saddle-stitching (up to 15-sheet booklets), single-sheet v-folding,
job separation and offset capability, as well as additional output capacity. The
booklet maker finisher has three bins: two 1000-sheet bins and one bin that
can hold up to 25 saddle-stitched booklets.
NOTE: The output bin capacities are based on 75 g/m
paper decreases the capacity.
2
(20 lb) paper. Heavier
Languages and fonts
Print cartridges/image drums (4
of each)
Supported operating systems
HP Printer Control Language (PCL) 6
●
HP Universal Printer Driver (UPD) PCL 5
●
HP UPD postscript (PS)
●
Printer Management Language
●
93 internal TrueType fonts scalable in HP PCL drivers. 93 internal scalable fonts in
●
HP Postscript level 3 emulation (Euro symbols built in). Additional font solutions
available via third-party flash memory products.
Two-part toner/imaging system
●
Black print cartridges print up to 16,500 pages; Cyan, Magenta, or Yellow print
●
cartridges print up to 21,000 pages each.
Image drums print up to 35,000 pages at 5% coverage
●
Authentic HP print cartridge detection
●
Automatic toner strip remover
●
Microsoft
●
Macintosh OS X, V10.2.8 , V10.3, V10.4, V10.5, and later
●
Novell NetWare
●
Unix
●
®
Windows® 2000, Windows® XP, and Windows Vista™
®
Linux
●
Connectivity
Local area network (LAN) connector (RJ-45) for the embedded HP Jetdirect print
●
server
Two enhanced input/output (EIO) slots
●
USB 2.0 connection
●
4 Chapter 1 Product basics ENWW
Table 1-2 Features (continued)
Environmental features
Sleep setting saves energy
●
High content of recyclable components and materials
●
Security features
Secure Disk Erase
●
Security lock (optional)
●
Job retention
●
User PIN authentication for stored jobs
●
IPv6 security
●
ENWW Product features 5
Product walkaround
Front view
HP Color LaserJet CP6015n, HP Color LaserJet CP6015dn, and HP Color LaserJet CP6015de
1
2 3
4
5
6
789
1 Control-panel display
2 Output bin (holds approximately 500 sheets of paper)
3 Duplex switchback tray (HP Color LaserJet CP6015dn and HP Color LaserJet CP6015de only)
4 Right door (provides access for clearing paper jams and replacing parts)
5 Tray 1 (100-sheet multi-purpose tray)
6 Power connection
7 On/Off switch
8 Tray 2 (500-sheet input tray)
9 Front cover (provides access to the print cartridges and image drums)
6 Chapter 1 Product basics ENWW
HP Color LaserJet CP6015x
2
1 Lower right door
1
2 Tray 3 (500-sheet input tray)
HP Color LaserJet CP6015xh
2
1
1 Lower right door
2 Trays 3, 4, and 5 (500-sheet input trays)
ENWW Product walkaround 7
Back view
1
2
1 Interface ports
2 Lock lever for additional input bins (HP Color LaserJet CP6015x and HP Color LaserJet CP6015xh only)
8 Chapter 1 Product basics ENWW
Interface ports
The product has up to 4 ports (2 standard) for connecting to a computer or a network. The ports are at
the left, rear corner of the product.
1 Two EIO interface expansion slots
2 Access port for Kensington lock
3 USB 2.0 port
4 Network connection (embedded HP Jetdirect print server)
1
2
3
4
Serial number and model number location
The model number and serial number are listed on identification labels located on the rear of the product.
The serial number contains information about the country/region of origin, the product version,
production code, and the production number of the product.
Figure 1-1 Sample model and serial number label
Model name Model number
HP Color LaserJet CP6015n Q3931A
HP Color LaserJet CP6015dn Q3932A
HP Color LaserJet CP6015de Q3935A
HP Color LaserJet CP6015x Q3933A
HP Color LaserJet CP6015xh Q3934A
ENWW Product walkaround 9
10 Chapter 1 Product basics ENWW
2 Control panel
Use the control panel
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Control panel menus
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Menu hierarchy
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Show Me How menu
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Retrieve job menu
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Information menu
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Paper handling menu
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Configure device menu
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Diagnostics menu
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Service menu
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ENWW 11
Use the control panel
The control panel has a text display that provides access to all product functions. Use the buttons and
numeric keypad to control jobs and the product status. The lights indicate overall product status.
Control-panel layout
The control panel includes a text display, job-control buttons, a numeric keypad, and three light-emitting
diode (LED) status lights.
1
2
12 11 10
1 Stop button Halts the current job, presents a choice to resume or cancel the current job,
2 Menu button Opens and closes menus.
3 Display Shows status information, menus, help information, and error messages.
4
5 Up arrow ( ) button Navigates menus and text, and increases the values of numerical items in
6 Checkmark ( ) button Makes selections, resumes printing after continuable errors, and overrides
3
Back arrow ( ) button
4 5 76
9 8
clears paper from the product, and clears any continuable errors that are
associated with the halted job. If the product is not printing a job, pressing
Stop pauses the product.
Navigates backward in nested menus.
the display.
a non-HP print cartridge.
7 Down arrow ( ) button Navigates menus and text, and decreases the values of numerical items in
the display.
8 Numeric keypad Allows you to type numeric values for PINs and other numeric values.
9 Help ( ) button Provides detailed information about product messages or menus.
10 Attention light The Attention light indicates that the product has a condition that requires
intervention. Examples include an empty paper tray or an error message
on the display.
11 Data light The Data light indicates that the product is receiving data.
12 Ready light The Ready light indicates that the product is ready to begin processing any
job.
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Interpreting control panel indicator lights
Indicator On Off Flashing
Ready
(green)
Data
(green)
Attention
(amber)
Product is online (able to
accept and process data).
Processed data is present in
the product, but more data is
needed to complete the job.
A critical error has occurred.
Product requires attention.
Product is offline or is turned
off.
Product is not processing or
receiving data.
No conditions exist that
require attention.
Product is attempting to stop
printing and go offline.
Product is processing and
receiving data.
An error has occurred.
Product requires attention.
ENWW Use the control panel 13
Control panel menus
You can perform most routine printing tasks from the computer through the printer driver or software
application. This is the most convenient way to control the product, and will override the product controlpanel settings. See the help files associated with the software, or for more information on accessing the
printer driver, see
on page 61.
You can also control the product by changing settings in the product’s control panel. Use the control
panel to access features not supported by the printer driver or software application, and to configure
trays for paper size and type.
Getting started basics
Enter the menus by pressing the Menu button.
●
Software for Windows on page 49 or Use the product with Macintosh
Select a menu item by using the checkmark button
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Use the up or down arrows
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up and down arrows can increase and decrease numerical value selections. Hold down the up or
down arrows to scroll faster.
The back button
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when configuring the product.
Exit all menus by pressing Menu.
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If no key is pressed for 60 seconds, the product returns to the Ready state.
●
allows you to move back in menu selections as well as select numerical values
to navigate through the menus. In addition to menu navigation, the
.
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Menu hierarchy
The following tables list the hierarchies of each menu.
Open the menus
Press Menu.
Press the up arrow
Press the checkmark button
The following top-level menus are available:
SHOW ME HOW. See
●
RETRIEVE JOB. See
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INFORMATION. See
●
PAPER HANDLING. See
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CONFIGURE DEVICE. See
●
DIAGNOSTICS. See
●
SERVICE. See
●
or down arrow button to navigate the listings.
to select the appropriate option.
Show Me How menu on page 16 for more information.
Retrieve job menu on page 17 for more information.
Information menu on page 18 for more information.
Paper handling menu on page 19 for more information.
Configure device menu on page 20 for more information.
Diagnostics menu on page 43 for more information.
Service menu on page 47 for more information.
ENWW Menu hierarchy 15
Show Me How menu
The SHOW ME HOW menu prints a page that provides more information about the product.
To display: Press Menu, and then select SHOW ME HOW.
Item Explanation
PRINT HELP GUIDE Prints a page that shows links to additional help on the Web.
16 Chapter 2 Control panel ENWW
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