General Electric GTW755CPMDG Use & Care

WASHERS

SAFETY INSTRUCTIONS. . . . . . . . . .4

USING THE WASHER

Getting Started . . . . . . . . . . . . . . . . . . . . . . 6

Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Appliance Communication . . . . . . . . . . . . . 17

CARE AND CLEANING . . . . . . . . . . . .18

INSTALLATION

INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . 19

TROUBLESHOOTING TIPS. . . . . 24

CONSUMER SUPPORT

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Consumer Support . . . . . . . . . . . . . . . . . . . 28

Write the model and serial numbers here:

Model #_________________

Serial # _________________

You can find them under the lid of the washer.

OWNER’S MANUAL &

INSTALLATION

INSTRUCTIONS

GTW755

GTW750

GTW685

GTW680

ENGLISH/FRANÇAIS/

ESPAÑOL

G015

GE is a trademark of the General Electric Company. Manufactured under trademark license.

49-90586 01-18 GEA

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.

Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.

We take pride in the craftsmanship, innovation and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them.

Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration card included in the packing material.

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Notes

WELCOME

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SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

		To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using
	WARNING
		your appliance, follow basic precautions, including the following:

ŶRead all instructions before using the appliance.

ŶFollow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.

ŶDO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

ŶDO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

ŶUnder certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.

ŶDO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.

ŶDO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.

ŶFor waterproof, water-resistant and bulky items, only use the Bulky Items (or Delicates) cycle. DO NOT use other cycles for these items. Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor. DO NOT mix waterproof and non-waterproof items.

ŶDO NOT install or store this appliance where it will be exposed to the weather.

ŶDO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.

ŶDO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug.

ŶUnplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.

ŶSee “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.

READ AND SAVE THESE INSTRUCTIONS

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IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

ŶEnsure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C” valve.

ŶInstall or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.

ŶProperly ground washer to conform with all governing codes and ordinances. Follow details in the Installation Instructions.

ŶEnsure washer is properly leveled and washer legs are adjusted such that unit is stable.

ŶOptional drain hose extension recommended for discharging heights from 60” - 96”.

ŶGE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.

ŶGE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.

START-UP SEQUENCE

ŶAny time the washer is being started or restarts after the washer lid has been opened and closed, the washer will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the lid is opened during this period, the washer will pause. You will have to push the Start button again to restart the cycle.

AUTOMATIC DRAIN SEQUENCE

ŶMachine will automatically drain any time the lid is left open for more than 15 minutes and water is present.

ŶMachine will automatically drain if left in a paused state with the lid closed for more than 24 hours and water is present.

ŶMachine will automatically drain after dispensing water in Water Station mode after the cycle knob has been turned to another cycle.

WHEN NOT IN USE

ŶTurn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; GE Appliances recommends changing the hoses every 5 years.

PARTS AND ACCESSORIES

	Order on-line at GEApplianceparts.com today,	Part Number	Accessory
	24 hours a day or by phone at 800.626.2002 during	PM14X10002	4 ft rubber water supply hoses
	normal business hours. In Canada, visit your local
		Or
	GE Appliances parts distributor or call 800.661.1616.
		PM14X10005	4 ft braided water supply hoses
		WH49X301	Drain hose extension
		PM7X1	Washer Floor Tray

INFORMATION SAFETY

READ AND SAVE THESE INSTRUCTIONS

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USING THE WASHER

Getting started

		To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
	WARNING
		INSTRUCTIONS before operating this appliance.
Throughout this manual, features and appearance may vary from your model.
Step 1		Step 2	Step 3	Step 4

IMPORTANT: See the specific dispenser section in this manual for your model.

•Add fabric softener to the fabric softener dispenser.

•Add the manufacturer’s recommended amount of detergent. GE Appliances recommends the

use of High Efficiency detergents such as in your energy efficient washer. Place detergent pods in the bottom of the wash basket before adding clothes.

•Loosely add items around Infusor or agitator. Overloading may negatively impact wash performance. See page 16 for suggested loading examples.

•Close lid.

NOTE: Unless using Bulky Items cycle washer will not start with lid open.

•Select wash cycle.

•Select wash options, including Deep Rinse option when using fabric softener.

•Select options.

•Press Start.

A D C

J

H

H

I

	B	E	G	I	H
	A	D		C
					I
					H
				Lid Lock	H
				Spin Stop
					I
	B	F	G	I	H
A	Power
	Press to “wake up” the display. If the display is active, press to put the washer into idle mode.

NOTE: Pressing Power does not disconnect the appliance from the power supply.

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Start of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete. When Delay Wash is initiated. Replaced with estimated time when cycle starts. End of current cycle.

“FILL” will scroll across display for the first 45 seconds of fill, afterwards the estimated end of cycle time is displayed.

Getting started

B Start/Pause

Press Start to begin the cycle. NOTE: Unless Bulky Items cycle is selected, the lid must be closed for the washer to start cycle. If the lid is open, “Lid” will scroll across the display. During the load sensing portion of the cycle, the lid will lock and “SEnSing” will scroll across the display. When load sensing is complete, the lid will unlock.

Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Start indicator light will blink.

To continue the cycle, press Start again. If water remains in the machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket. NOTE: Machine will automatically cancel and drain when water is present and the lid is left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to begin new cycle.

C Display and Status Lights

Display: The display shows the approximate time remaining until the end of the cycle. NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The size of the load being washed also significantly impacts cycle time, with larger loads taking longer.

In addition, this display will, “scroll” the washer status:

• bALAnCINg

• dELAY

• End

• FILL

• H2O SUPPLYCan not sense water level (valves possibly turned off).

• LId Cycle stopped because lid is open. Close the lid.

•SEnSIng Sensing load size and type before and during fill (normal).

•PAUSE Cycle paused because the Start/Pause button was pressed and the washer was set to Pause. Press Start button again to restart the cycle.

Cycle status lights: Shows whether the washer is in the Delay, Fill, Soak (on some models), Wash, Rinse or Spin portion of the cycle.

If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

Feature status lights indicate (see sections F and G for more details): Pause - Will display when washer is paused between cycles.

Controls - The washer is locked - will blink once if you press any button or turn the cycle knob. Lid Lock - The lid is locked. See the Control Lock description.

WiFi (on some models) - Will display when washer is connected via WiFi. Will blink when you are attempting to connect your device to your home WiFi.

Spin Stop - Indicates wash basket is coasting to a stop following spin. Lid will not unlock until basket has fully come to a stop.

Consumer Help Indicator

Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations that you can perform without the need to call for service. The chart below describes the helpful messages you may notice scrolling on your display when you return to start another load. These messages will provide simple remedies you can quickly perform.

Spin light blinking	If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion
	of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer
	is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases,
	the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than
	normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.
“H2O SUPPLY”	Check your house water supply. Did you forget to turn on one or both supply valves after installation or
(Water not	coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4 minute lock-
entering washer)	out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin
	your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will
	start over again.
“CAnCELEd”	“CAnCELEd” may scroll on the display if the machine was paused for longer than 24 hours or if the machine
	has stopped itself before the cycle completed due to certain errors. As soon as the message starts to scroll,
	the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/change during this time.
	After the 4 minute period, you can begin your cycle again. If you try to bypass the lock-out period by unplugging
	the washer, the 4 minute timer will start over again. If the problem persists, call GE Appliances at 800.
	GE.CARES (800.432.2737) for service.
“Lid”	“Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not
	start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the
	problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.

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USING THE WASHER

Getting started

D	Wash Cycles-Cycle Selector Knob
	The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the
	knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the
	new cycle selection.
	The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance,
	select the cycle that most closely matches the items being washed.
	Selections and options shown in bold are the recommended settings for that cycle.
	Some cycles and options may not be available on some models.
Items to Wash		Cycle	Wash Temp	Soil Level	Spin		Options Available	Cycle Details
					Selection
					(Duration)
Cycle for normal,		Colors	Hot	Ex. Heavy	Max		Stain Removal Guide	Cycle for normal, regular, or typical
regular, or typical			Warm	Heavy	More			use for washing up to a full load
use for washing			Colors	Normal	Normal		Warm Rinse	of normally soiled cotton clothing.
up to a full load			Cool	Light	No Spin		Auto Soak	Choose the Heavy or Extra Heavy soil
of normally soiled			Cold				Deep Rinse	level selection and Warm or Hot water
cotton clothing.			Tap Cold				Delay Wash	temperature selection as appropriate
							Extra Rinse	for your clothes load for a higher
								degree of cleaning. Incorporates multi-
								stage fills and wash periods to provide
								optimal fabric care.
Casual clothes,		Casuals	Hot	Ex. Heavy	Max		Stain Removal Guide	Wash cycle tailored to care for
lightly soiled			Warm	Heavy	More		Deep Fill	casual clothes and office wear
office wear.			Colors	Normal	Normal		Warm Rinse	items.
			Cool	Light	No Spin		Auto Soak
			Cold				Deep Rinse
			Tap Cold				Delay Wash
							Extra Rinse
Lingerie and		Delicates	Hot	Ex. Heavy	Max		Stain Removal Guide	Utilizes a unique “tri-pulse” extra
special care			Warm	Heavy	More		Deep Fill	gentle agitate profile and a low spin
fabrics with light			Colors	Normal	Normal		Warm Rinse	speed to provide special care to
soil. Water-			Cool	Light	No Spin		Auto Soak	delicate fabrics. It is recommended
resistant, bedding			Cold				Deep Rinse	to place small or ultra delicate items
and bulky items,			Tap Cold				Delay Wash	in mesh bags before washing.
such as large							Extra Rinse
coats, mattress
pads, and bath
mats.
Medium to lightly		Active	Hot	Ex. Heavy	Max		Stain Removal Guide	Cycle designed for care of medium
soiled athletic		Wear	Warm	Heavy	More		Deep Fill	to lightly soiled active wear,
wear items of			Colors	Normal	Normal		Warm Rinse	athletic wear, and technical fabrics.
technical or			Cool	Light	No Spin		Auto Soak	Incorporates a dual stage wash
synthetic fabrics.			Cold				Deep Rinse	period with soak to effectively treat
			Tap Cold				Delay Wash	body soils and odors. Use the Heavy
							Extra Rinse	Duty cycle for heavily soiled sports
								clothing constructed of sturdy fabric.
Dark colored		Cold	Hot	Ex. Heavy	Max		Stain Removal Guide	Cycle combines multiple wash
fabrics and mixed		Wash	Warm	Heavy	More		Deep Fill	agitation periods with soak periods
loads.			Colors	Normal	Normal		Auto Soak	to provide enhanced cleaning
			Cool	Light	No Spin		Deep Rinse	performance and energy efficiency
			Cold				Delay Wash	with colder water temperatures.
			Tap Cold				Extra Rinse
Small loads of		Speed	Hot	Ex. Heavy	Max		Stain Removal Guide	Utilizes more intense agitation
lightly soiled		Wash	Warm	Heavy	More		Deep Fill	profile, expedited wash period, and
items that are			Colors	Normal	Normal		Warm Rinse	time saving continuous spray rinse
needed in a hurry.			Cool	Light	No Spin		Auto Soak	to clean small lightly soiled loads in
Examples include			Cold				Deep Rinse	the fastest time possible.
one casual wear			Tap Cold				Delay Wash
outfit or 3 soccer							Extra Rinse
uniforms.
Wet load of items.		Drain &			Max			Utilizes a high speed spin to extract
For items that		Spin			More		Deep Rinse	water from wet items. For items that
need only to be					Normal		Extra Rinse	need to be rinsed, select the Deep
rinsed, use this					No Spin			Rinse option when using this cycle.
cycle with Deep
Rinse option.

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Getting started

Items to Wash	Cycle	Wash Temp	Soil Level	Spin	Options Available	Cycle Details
				Selection
				(Duration)
Cleaning the	Basket	Hot	Ex. Heavy	Normal	Deep Fill	Recommended use of at least
basket of residue	Clean				Deep Rinse	once per month. Never load
and odor. No						laundry when using this cycle;
clothes to be						laundry may become damaged or
washed using this						contaminated. Cycle incorporates
cycle.						a hot deep wash, intense agitation
						action, a dispenser purge (on
						some models), and a deep rinse.
Heavily soiled	Sanitize	Hot	Ex. Heavy	Max	Warm Rinse	Cycle uses an initial lower water
colorfast items.	with Oxi*			More	Auto Soak	fill for super concentrated, high
					Deep Rinse	temperature sanitization followed by
					Delay Wash	a heavy wash step. A pump purge
					Extra Rinse	and deep rinse is incorporated to
						remove contaminants. See additional
						details and certifications below. Smart
						Dispense not available on this cycle.
Jeans with	Jeans	Hot	Ex. Heavy	Max	Stain Removal Guide	Combines higher water levels,
medium to light		Warm	Heavy	More	Deep Fill	a specially designed agitation
soil. For heavily		Colors	Normal	Normal	Warm Rinse	profile, and multi-step wash and
soiled work jeans,		Cool	Light	No Spin	Auto Soak	soak periods to care for jeans
use the Heavy		Cold			Deep Rinse	with medium to light soil. Use
Duty Cycle.		Tap Cold			Delay Wash	the Heavy Duty cycle for heavily
					Extra Rinse	soiled work jeans.
Sturdy fabrics with	Heavy	Hot	Ex. Heavy	Max	Stain Removal Guide	Incorporates multi-step wash
heavy to medium	Duty	Warm	Heavy	More	Deep Fill	and soak periods combined
soil.		Colors	Normal	Normal	Warm Rinse	with extended wash periods
		Cool	Light	No Spin	Auto Soak	to effectively clean heavily to
		Cold			Deep Rinse	medium soiled sturdy fabrics.
		Tap Cold			Delay Wash
					Extra Rinse
Water-resistant,	Bulky	Hot	Ex. Heavy	Max	Stain Removal Guide	Provides a Deep Fill/max fill wash
bedding and	Items	Warm	Heavy	More	Deep Fill	water level to wash bulky and
bulky items, such		Colors	Normal	Normal	Warm Rinse	waterproof items. Also incorporates
as large coats,		Cool	Light	No Spin	Auto Soak	a Deep Fill rinse to effectively rinse
mattress pads,		Cold			Deep Rinse	bulky items and a low spin speed
and bath mats.		Tap Cold			Delay Wash	appropriate for these items. Only
					Extra Rinse	use this cycle for water-resistant,
						bedding or bulky items.
Towels	Towels /	Hot	Ex. Heavy	Max	Stain Removal Guide	Cycle designed washing towels or
Sheets	Sheets	Warm	Heavy	More	Deep Fill	sheets, using a higher water level
		Colors	Normal	Normal	Warm Rinse	and a soak period to effectively clean
		Cool	Light	No Spin	Auto Soak	these items. It is recommended
		Cold			Deep Rinse	that towels and sheets be washed
		Tap Cold			Delay Wash	separately for best care and washing
					Extra Rinse	performance. For waterproof bed
						covers use Bulky Items cycle.
Whites and	Whites	Hot	Ex. Heavy	Max	Stain Removal Guide	Cycle tailored to clean and brighten
household linens		Warm	Heavy	More	Deep Fill	your whites.
		Colors	Normal	Normal	Warm Rinse
		Cool	Light	No Spin	Auto Soak
		Cold			Deep Rinse
		Tap Cold			Delay Wash
					Extra Rinse

CAUTION Failure to follow these instructions may result in injury or property damage.

For Waterproof, Water-Resistant, or Bulky Items:

•Only use the Bulky Items (or Delicates) cycle. NOTE: Some models only have a Delicates cycle.

•Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor.

•Do not mix waterproof and non-waterproof items.

•Read the Owner’s Manual for wash cycle details.

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USING THE WASHER

Getting started

*Sanitize with Oxi

The Sanitize With Oxi cycle, when using an Oxi additive along with your detergent, is designed to remove 99.9% of bacteria found in home laundry. Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large heavily soiled load in a top load washer, follow the detergent and the Oxi product label instructions. For the Sanitize With Oxi cycle only, add the clothes first and then place the detergent and Oxi product directly on top of the load. The washer hot water supply connection must provide a minimum of 120°F to ensure the effectiveness of this cycle.

NOTE: The default Sanitize With Oxi cycle water temperature can NOT be changed.

The Sanitize With Oxi cycle is certified by NSF International, an independent third party testing and certification organization. The certification verified that the cycle reduced 99.9% of bacteria typically found in residential laundry and that no significant contamination is transferred to subsequent washer loads. Only the Sanitize With Oxi cycle has been designed to meet the requirements of NSF Protocol P172 for sanitizing effectiveness.

						NSF Protocol P172
					Sanitization Performance of Residential and
					Commercial, Family-Sized Clothes Washers
E	Pretreating or Soaking Using Water Station (on some models)
	This feature is for pretreating of garments										Alternatively, you can use this feature
	only and not intended to serve as an										to soak your garments in the pretreated
	actual wash cycle. When selected, the										water for up to 24 hours with the lid closed
	washer will supply either fresh water or										and the cycle knob remaining on Water
	water mixed with detergent from your										Station.
	SmartDispense system for garment hand										In order to use this feature to soak, keep
	pre-washing or pre-treating use.										dial on Water Station and close the lid.
	The pretreating water will be dispensed										You can soak for up to 24 hours before
	from the area located in the back of										the water in the tub will be automatically
	the main opening of the washer. When										drained. Rotating the dial, holding the
	selected, any water dispensed into the										Start button for 3 seconds or leaving the
	wash tub during the pretreat will be drained										lid open for more than 15 minutes will all
	from the machine before any subsequently										automatically drain the water from the tub.
	selected wash cycle can begin.

Water Station only

Select this feature:

1.Rotate the cycle selection knob to Water Station.

2.Push the Select button until the LED below Water is illuminated.

3.Select the desired water temperature using the Temp button.

4.Press the Start button to initiate the feature.

If the lid is not already open, raise the lid of the washer to start the flow of fresh water from the dispensing area. Water will continue to be dispensed until the lid is closed or the water level in the tub reaches the maximum level.

If the lid is closed before the maximum level in the tub is reached, additional water can be dispensed by opening the lid again. Once the lid is closed, water dispensed using the water on demand feature will remain in the tub until the cycle selection knob is rotated to an actual wash cycle, or the Start button is held in for 3 seconds, at which point the water in the tub will be drained out of the machine.

If the lid is not closed, the water in the tub will automatically be drained after 15 minutes. With the lid closed, if the cycle selection knob is not rotated to an actual wash cycle, or the Start button is not held in for 3 seconds, the water in the tub will automatically be drained after 24 hours.

Water Station with Detergent

Select this feature:

1.Rotating the cycle selection knob to the Water Station.

2.Push the Select button until the LED below Detergent + Water is illuminated.

3.Select the desired water temperature using the Temp button.

4.Press the Start button to initiate the detergent feature.

If the lid is not already open, raise the lid of the washer to start the flow of soapy water from the dispensing area. Soapy water will continue to be dispensed until the lid is closed or the water level in the tub reaches the maximum level.

If the lid is closed before the maximum level in the tub is reached, additional soapy water can be dispensed by

simply opening the lid again. Once the lid is closed, soapy water dispensed will remain in the tub until the cycle selection knob is rotated to an actual wash cycle, or the Start button is held in for 3 seconds, at which point the soapy water in the tub will be drained out of the machine.

If the lid is not closed, the soapy water in the tub will automatically be drained after 15 minutes. With the lid closed, if the cycle selection knob is not rotated to an actual wash cycle, or the Start button is not held in for 3 seconds, the soapy water in the tub will automatically be drained after 24 hours.

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Getting started

F	Stain Removal Guide (on some models)
	The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. This feature
	incorporates a patent pending treatment method. An initial water fill is performed at a temperature tailored to the stain type
	selected and to an amount which enables a concentrated cleaning step. A stain scrubbing period, followed by an active
	soak, is conducted to effectively treat the stain. Then additional water is added to the selected temperature and the wash
	phase is conducted for the cycle selected.
	This feature can be applied to most wash cycles as described in the cycle guide.
	To use Stain Removal Guide:
	1. Select the desired wash cycle.
	2. Press the Stain Removal Guide button.
	Continue to press to select Tomato stain, Wine stain, Blood stain, Grass stain or Dirt stain. The indicator light will show
	the selected stain.
	To select a different stain, press the Stain Removal Guide button until desired stain to be removed is lit.
	To turn off Stain Removal Guide, press until no indicator lights are illuminated.
	NOTE: The Soil and Temperature levels will be changed to match the recommended default setting for each stain type.
	Turning off Stain Removal Guide will return the settings to default.
			Stain Removal Guide
			Recommended							For best results,
	Category		Temperatures						Stain
										before placing in washer:
			Treatment/Wash
	Blood		Cold/Cool						Blood	Rinse in cold water; pretreat
									Sweat	stain with liquid detergent or
									Body Fluids	stain remover product.
									Urine
	Grass		Cold/Warm						Grass	Pretreat with liquid
									Lipstick	detergent or stain remover
									Chocolate	product. Brush lightly; rinse
									Gravy	with cold water.
									Mayonnaise
									BBQ Sauce
	Dirt		Cool/Warm						Dirt	Allow dirt to dry; remove
									Clay	loose dirt using a brush.
									Mud	Rinse with cool water.
	Tomato		Cool/Warm						Sauce	Pretreat with liquid
									Catsup	detergent or stain remover
									Salsa	product; rinse with cool
										water.
	Wine		Cool/Warm						Wine	Pretreat with mixture of Oxi
									Soda	product and cool water.
									Kool-Aid	Add Oxi product along with
									Tea	detergent in the washer.
									Coffee
									Juice
									Beer

•Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being washed.

•Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second treatment.

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USING THE WASHER

Getting started

G Settings

Individual settings for agitation (Soil), water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in column) to maximum (highest in column). In general, the higher up the column, the more washer energy will be used.

NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).

HCycle Options

Deep Fill

Select the Deep Fill feature for loads where extra water is needed. The Deep Fill feature is recommended for special case loads only, not for typical use.

Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it takes to fill the washer.

To cancel the option if desired, press the Deep Fill button again.

NOTE: The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional water is desired. To stop the extra fill, press the Deep Fill button again and the water will stop.

Warm Rinse

Provides a warm rinse to your wash load. Note that rinsing operations may be different with this operation selected in order to effectively apply the warm rinse water to your load.

Auto Soak

This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically. Repeated pressing of the Soak button will scroll through 15 minute, 30 minute, 1 hour and 2 hour selections and then return back to 0 soak minutes.

Deep Rinse

Set this option to provide a deep rinse or when using fabric softener. It may change other settings (e.g. Spin may go to a higher setting) to maximize performance.

Delay Wash

When the Delay Wash button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to clear (00H) hours. If you press and hold the Delay Wash button for 3 seconds, it will immediately reset.

Extra Rinse

When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better remove additional residues. NOTE: This option is not allowed for some cycles.

IAdditional Options

My Cycle Settings

As the cycle selector knob is turned, the Temp, Soil and Spin settings change to automatic pre-set default settings for each cycle. If you desire different default settings, select the desired options or changes to the cycle settings, then press and hold the My Cycle button for 3 seconds to store them. The My Cycle button will light when active. In the future, when you turn the selector knob to that cycle, your settings will be automatically recalled. To restore the factory defaults temporarily (i.e. for this load), press the My Cycle button for 1/2 second. The My Cycle light will turn off and the factory defaults will load. However, the next time you select this cycle, your My Cycle settings will load. If you wish to permanently restore the factory default settings for the cycle; when the My Cycle is active (button light on) press and hold the My Cycle button for 3

seconds. The factory defaults will load for the selected cycle and the My Cycle light will turn off. The default settings will load when this cycle is selected in the future and the My Cycle light will remain off. NOTE: My Cycle saves the following options:

Temp, Soil, Spin, Extra Rinse, Deep Fill, Warm Rinse, Auto Soak, Deep Rinse and Stain Removal Guide.

Volume (on some models)

Use the Volume button to change the volume of the end of cycle signal and other system tones. Press the button until you reach the desired volume (high, medium, low) or off.

Control Lock

Use the control lock before or during a cycle to prevent any selections from being made.

To lock/unlock the washer controls, press and hold the Warm Rinse and Auto Soak buttons for 3 seconds. The control lock icon will light up when it is on. NOTE: The Power button can still be used when the machine is locked.

12

49-90586

Getting started

J	SmartDispense™ (GTW750 and GTW755 models only)
	When selected, this feature will automatically add
	detergent to the wash, eliminating the need to add
	detergent for each load.
	The detergent amount selection on the control panel
	will default to AUTO when first powering up the washing
	machine. When AUTO is selected, the amount of detergent
	needed for each laundry load will automatically be
	determined based on the size of the load the machine
	senses.

This model does not have a dispenser drawer for detergent since it has a bulk detergent dispensing system.

NOTE: If it is desired to manually add detergent for a load, that detergent will need to be added directly to the basket, and the smart dispense set to OFF for that particular load.

NOTE: The right side of the dispensing area in the rear of the washer opening does NOT pull out. It is a spout only for water and detergent to flow from the smart dispense system.

If it is desired to manually select the amount of detergent for a given load, this can be done by pressing the Detergent Dispense button on the control panel to select detergent for a Small, Normal or Large load. Small will provide less detergent than average, Normal will provide an average amount of detergent and Large will provide more detergent than average.

The smart dispense feature can be disabled by pressing the Detergent Dispense button until Off is selected.

NOTE: Not all cycles will allow the use of the SmartDispense feature. If the light is illuminated below the Off position and pressing the Detergent Dispense button results in a beeping tone, then SmartDispense is not allowed for the cycle that has been selected. Detergent will need to be added directly to the wash basket for these cycles.

Bulk Dispensing

Spout Only

Do NOT pull

PretreatmentWaterOnDemand

MAX

Conditioner

Adding Detergent to SmartDispenser™ (GTW750 and GTW755 models only)

This machine is equipped with a bulk detergent reservoir that can hold approximately 75 ounces of liquid detergent for your convenience. This is enough detergent for about 50 average laundry loads, depending on what dispense amount is selected.

The filling port of the detergent reservoir is located on the front left of the washing machine. To fill the reservoir with liquid detergent, first open the tank lid by rotating the small lid clockwise. Then pour LIQUID detergent into the opening until the level reaches the MAX indicator located inside the filling port, also indicated with the horizontal line next to the MAX lettering. Filling to this MAX level will provide detergent for about 50 average laundry loads. To ensure detergent is always available, liquid detergent should

be added to the reservoir whenever there is no longer detergent visible when looking directly into the filling port.

NOTE: If it is desired to change detergent type in the detergent tank, it is not required to flush the smart dispense system. The new detergent type can be added to a partiallyfilled tank, however it will not be immediately dispensed until the original detergent is completely dispensed from the system.

NOTE: In the event that excessive chlorine bleach is accidentally spilled or otherwise gets into the detergent tank, please follow the Detergent Tank Clean-Out instructions in the Care and Cleaning section in order to minimize the possibility for clothing damage. If only a few drops of bleach are spilled into the detergent tank, there is no need to flush the tank.

WASHER THE USING

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13

USING THE WASHER

Getting started

Liquid Fabric Softener/Conditioner Dispenser (GTW750 and GTW755 models only)

Liquid fabric softener/conditioner should be added to the small drawer in the rear of the washer opening. Follow the liquid fabric softener/conditioner manufacturer’s recommendations for the correct amount of softener/conditioner, based on the load size. Do not overfill or dilute softener/conditioner as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when liquid fabric softener/conditioner is automatically dispensed at its optimal time in the rinse cycle.

NOTE: Fabric softener crystals should NOT be added to the dispenser drawer, as they will not dispense properly.

PretreatmentWaterOnDemand

MAX

Conditioner

Liquid Bleach (GTW750 and GTW755 models only)

Use a measuring cup to pour the bleach into the bleach dispenser. Measure liquid bleach carefully and DO NOT pour directly from the bleach bottle into the bleach dispenser.

NOTE: The bleach dispenser is a single use dispenser and is NOT a bulk dispense system. The maximum amount of bleach that should be poured into this dispenser for any load should never exceed 1 cup.

NOTE: In the event that excessive chlorine bleach is accidentally spilled or otherwise gets into the detergent tank, please follow the Detergent Tank Clean-Out instructions in the Care and Cleaning section in order to minimize the possibility for clothing damage. If only a few drops of bleach are spilled into the detergent tank, there is no need to flush the tank.

NOTE: In the event that detergent is accidentally spilled or otherwise gets into the bleach opening, that detergent will simply be used for the next wash cycle. In this case there is no need to perform any flushing routine.

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Getting started

Detergent Dispenser

(GTW680 and GTW685 models only)

HE detergent should be added to the right side of the dispenser drawer. Follow the detergent manufacturer’s recommendations for the correct amount of detergent, based on load size, taking care to add detergent to the right compartment. Do not overfill or dilute detergent as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when detergent is automatically dispensed at its optimal time in the wash cycle. For optimal performance, especially when selecting cooler temperature and in cold weather climates, place powdered HE detergent directly in the wash basket before adding clothes.

NOTE: Single-dose laundry packets should not be added to the dispenser drawer, as they will not dispense properly. Put packets in bottom of wash basket.

Liquid Fabric Softener/Conditioner Dispenser

(GTW680 and GTW685 models only)

Liquid fabric softener/conditioner should be added to the left side of the dispenser drawer. Follow the liquid fabric softener/

conditioner manufacturer’s recommendations for the correct

amount of softener/conditioner, based on load size, taking care

to add softener/conditioner to the left compartment. Do not overfill or dilute softener/conditioner as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when liquid fabric softener/conditioner

is automatically dispensed at its optimal time in the rinse cycle.

NOTE: Fabric softener crystals should NOT be added to the dispenser drawer, as they will not dispense properly.

Liquid Bleach Dispenser

(GTW680 and GTW685 models only)

Liquid chlorine bleach should be added through the bleach dispenser in the front left corner. Follow bleach manufacturer’s recommendations for the correct amount of liquid chlorine bleach based on load size, taking care to not apply or spill it directly on clothing.

NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

WASHER THE USING

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15

LOADING

Loading

Always follow fabric manufacturer’s care label when laundering.

Automatic Load Sensing

This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size.

NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete (significantly shorter for smaller loads); this is normal operation.

NOTE: This is a high efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for a high efficiency washer.

Pretreatment

Place laundry pretreatments, such as an Oxi product, directly in the bottom of the wash basket before loading clothes. NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Proper Use of Detergent

Using too little or too much detergent is a common cause of laundry problems.

Use less detergent if you have soft water, a smaller load or a lightly soiled load.

For spots, apply pre-treatment to items as recommended on the product label. Application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade.

Place detergent pods in the bottom of the wash basket before adding clothes.

GE Appliances recommends the use of High Efficiency detergents such as in your energy efficient washer. HE detergents are formulated to work with low water wash and rinse systems. HE detergents reduce the oversudsing problems commonly associated with regular detergents.

When using high efficiency or concentrated detergents, consult the product label to determine amount required for optimum performance. Excessive detergent will negatively impact wash performance.

Sorting Wash Loads

Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

WARNING - Fire Hazard

DO NOT wash fabrics soiled with flammable liquids or cleaning solvents. No washer can completely remove oil.

DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils). DO NOT reach into the washer until all moving parts have stopped.

Doing so can result in death, explosion, fire or amputation.

Loading the Washer

Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. To add items after washer has started, press Start/Pause if the lid is locked; wait until the Lid Lock indicator on the display is no longer illuminated before attempting to open the lid. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start to resume. Adjust load size selection and/or use Deep Fill option if necessary.

ŶDo not place large items such as sheets, blankets and towels across the Infusor. Load them around the outside of the basket.

ŶDo not put lawn or sofa cushions into the washer as they are too big to move. Remove outer covers and ONLY wash them.

Average Small Load	Average Medium Load	Average Large Load
		Clothes Level
	Clothes Level
Clothes Level	Water Level	Water Level
Water Level

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Appliance communication

WiFi Connect (For customers in the United States only - on some models)

Depending on the model, your washer is either GE Appliances WiFi Connect enabled, or compatible using the optional

GE Appliances ConnectPlus module.

If enabled: Visit www.geappliances.com/connect and enter your model number to show you the proper steps to connect your appliance.

If compatible: To connect this appliance to the internet you will need to purchase a GE Appliances ConnectPlus and attach the module to your appliance through the communication port in the appliance. The GE Appliances

ConnectPlus will allow your appliance to communicate with your smartphone for remote appliance monitoring, control and notifications.

Please visit www.GEAppliances.com/connect to learn more about connected appliance features, to learn what connected appliance app’s will work with your smartphone.

WiFi Connectivity: For assistance with the appliance or the ConnectPlus network connectivity, please call GE Appliances at 800.GE.CARES.

Visit your local authorized GE Appliances parts distributor or order by phone at 800.661.1616 during normal business hours.

Part Number	Accessory
PBX10W00Y0	WiFi ConnectPlus module

COMMUNICATION APPLIANCE

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17

CARE AND CLEANING

Care and Cleaning

WARNING - Electrical Shock Hazard

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.

Service personnel – DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock, Water Valves, Drain Pump and Recirculation Pump.

Exterior of the Washer

Immediately wipe off any spills with a damp cloth.

Interior of the Washer

NOTE: For the GTW750 and GTW755 models, the following instructions should be followed using the Bulky Items cycle.

To clean the interior of the washer, select the Basket Clean feature on the control panel. This Basket Clean cycle should be performed, at a minimum, once per month. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer.

NOTE: Read the instructions below completely before starting the Basket Clean cycle.

1.Remove any garments or objects from the washer and ensure the washer basket is empty.

2. Open the washer lid and pour one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket.

Dispenser Drawer

After some period of use, a small amount of detergent or softener residue may be present in the dispenser drawer. The drawer can easily be removed for cleaning. To remove the drawer, pull it out until the drawer stops and then lift up on the front of the drawer.

The drawer can then be removed from the dispenser box. Wash the drawer in warm, soapy water using a mild detergent. Rinse drawer with warm water. If siphon caps are removed for cleaning, be sure to push siphon caps fully back into place after cleaning.

The dispenser drawer and siphon caps are not dishwasher safe. The dispenser box is not removable, but it can be wiped clean using a damp cloth if necessary. Do not attempt to remove the dispenser box for cleaning.

Detergent Tank Clean-Out

(GTW750 and GTW755 models only)

NOTE: All clothes should be removed from the washer prior to cleaning out the detergent tank.

To empty out the tank and remove any remaining detergent from the reservoir:

1.Press and hold both the Detergent Dispense and Select buttons for three seconds.

3.Close the lid and select the Basket Clean cycle. Push the Start button.

4.When the Basket Clean cycle is working, the display will show the estimated cycle time remaining. Do not interrupt the cycle.

Basket Clean may be interrupted by pressing the Start button in between cycles. A power outage in the house might also interrupt the cycle. When the power supply is back, the Basket Clean cycle resumes where it had stopped. When interrupted, be sure to run a complete Basket Clean cycle before using the washer. If the Power button is pressed during Basket Clean, the cycle will be lost.

IMPORTANT:

ŶRun Basket Clean with 1 Cup (250 ml) of bleach once a month. ŶAfter the completion of a Basket Clean cycle, the interior of

your washer may have a bleach smell.

Pretreatment

MAX

Conditioner

GTW750 and GTW755 models	GTW680 and GTW685 models
have a small dispenser drawer	have a large dispenser drawer
with one compartment for	with compartments for both
softener/conditioner only.	detergent and softener.

2.The empty out routine will begin with the contents of tank, mixed with water, being dispensed into the basket and consequently drained from the machine at the same time.

3.The empty out routine will continue for approximately 15 minutes unless it is paused by the pressing of the Start button. If tank is initially full, routine may need to be run a second time to empty detergent tank.

NOTE: Optionally, hot water can be added to the tank to aid in flushing out the system of any residual detergent prior to starting or during the cleanout routine.

	Water Supply Hoses
	Hoses connecting washer to faucet should be replaced every 5 years.
	Long Vacations
	Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.
	Moving and Storage
	Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather.
	GTW750 & GTW755 models only: Do not move the washer with a full tank of detergent. If moving the washer with a partially filled
	tank of detergent, do not tilt washer forward as detergent could spill from tank. If moving the washer will result in tipping the washer
18	forward in any way, it is best to flush out your detergent tank. See Detergent Tank Clean-Out in this Care and Cleaning section.
	49-90586

Installation	Washer
Instructions

If you have any questions, call GE Appliances at 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com

In Canada, call 800.561.3344 or visit www.GEAppliances.ca

BEFORE YOU BEGIN

Read these instructions completely and carefully.

• IMPORTANT – Save these

instructions for local inspector’s use.

• IMPORTANT – Observe all governing codes and ordinances.

• Note to Installer – Be sure to leave these instructions with the Consumer.

• Note to Consumer – Keep these

instructions for future reference.

•Skill level – Installation of this appliance requires basic mechanical and electrical skills.

•Completion time – 1-3 hours

•Proper installation is the responsibility of the installer.

•Product failure due to improper installation is not covered under the Warranty.

PARTS SUPPLIED

Drain Hose
		Owner's Reference Guide

Cable Tie

Drain Hose Clip

Clamp

TOOLS REQUIRED FOR

WASHER INSTALLATION

Pliers

Level

PARTS REQUIRED (Sold separately)

Water Hoses (2)	Rubber Washers (2)
	and Strainer Screens (2)

Drain Hose Extension (For discharge heights from 60" - 96"

GE Appliances Parts and Accessories

Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours.

Part Number Accessory

PM14X10002 4 ft Rubber Water Supply Hoses Or

PM14X10005 4 ft Braided Metal Water Supply Hoses WH1X2267 Rubber Washer (1) and Screen (1)

WH49X301 Drain Hose Extension (For discharge heights from 60" - 96"

NOTE: We strongly recommend the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.

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19

Installation Instructions

	LOCATION OF YOUR WASHER	IMPORTANT:MinimumInstallationClearances
	DO NOT Install the Washer:	- Alcove or Closet
		•	If your washer is approved for installation in an alcove or
	1.In an area exposed to dripping water or outside
			closet, there will be a label on the back of the machine
	weather conditions. The ambient temperature should		describing requirements.
	never be below 60°F (15.6°C) for proper washer	•	Minimum clearance between washer and adjacent walls
	operation.
			or other surfaces: 0" either side, 2" front, 3" rear.
	2.In an area where it will come in contact with curtains or
			Vertical space from floor to overhead shelving, cabinets,
	drapes.		ceiling, etc. = 60".
	3.On carpet. The floor MUST be a hard surface with a	•	Closet doors must be louvered or otherwise ventilated
	PD[LPXP VORSH RI Ǝ SHU IRRW FP SHU FP		and have at least 60 square inches of open area. If the
	To make sure the washer does not vibrate or move,		closet contains both a washer and a dryer, doors must
	you may have to reinforce the floor.		contain a minimum of 120 square inches of open area.
	NOTE: ,I IORRU LV LQ SRRU FRQGLWLRQ XVH Ǝ LPSUHJQDWHG	NOTE: The clearances stated on this label are minimums.
	plywood sheet solidly attached to existing floor covering.	Consideration must be given to providing adequate
		clearances for installing and servicing.

WATER SUPPLY REQUIREMENTS

WATER SUPPLY LINES - Purge Hot and Cold water supply lines for 30 seconds prior to installation of hoses and washing machine. Ensure inlet hose screens are also clean and free of debris.

WATER PRESSURE - Must be 20 psi minimum to 120 psi maximum.

WATER TEMPERATURE - Household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) TO THE WASHER when hot wash is selected.

SHUTOFF VALVES - Both hot and cold shutoff valves (faucets) should be supplied.

DRAIN - Water should be drained into standpipe. Discharge height MUST NOT BE LESS THAN 30 INCHES, and no more than 8 feet above the base of the washer. Standpipe must be 1-1/2 inches minimum inside diameter and must be open to atmosphere.

1 UNPACKING THE WASHER

After the machine is in the home, remove outside packing material/carton from washer.

Remove bag (containing clamp, cable tie and drain hose clip), drain hose and Owner's Reference Guide from tub.

NOTE: Leave foam shipping material inside tub opening to hold tub in place during the rest of installation. Bag

Owner's Reference Guide

Leave foam shipping

material inside tub Drain hose

2 REMOVE THE BASE

Remove base from unit by placing foot on side of base and tipping unit back on corner post. Remove base and bring the washer back upright.

WARNING - Electrical Shock Hazard

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.

Service personnel – DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock, Water Valves, Drain Pump and Recirculation Pump.

20

49-90586

Installation Instructions

3 CONNECT DRAIN HOSE TO WASHER

Connect drain hose to drain port on back of washer. Open clamp with pliers and slide onto hose end. Holding clamp open, push hose end onto drain port until fully seated. Release clamp between locating ribs on hose end. Outlet of hose end should be oriented vertically.

Drain hose

Drain

port

Drain

end

Clamp

4CONNECT WATER HOSES TO WASHER

Unplug electrical cord before installing water hoses. If not installed, install rubber washer in one end of hot water hose. Thread hot water hose onto connection labeled H at top rear of washer. Hand tighten and use pliers to tighten hoses between 1/8 and 1/4 turn beyond hand-tight.

If not installed, install rubber washer in one end of cold water hose C. Thread cold water hose onto connection labeled C at top rear of washer. Hand tighten and use pliers to tighten hoses between 1/8 and 1/4 turn beyond hand-tight.

0RYH ZDVKHU DV FORVH WR ¿QDO ORFDWLRQ DV SRVVLEOH leaving room for you to make water, drain, and electrical connections to your home.

Rubber

washer

Rubber

washer

5CONNECT WATER HOSES TO OUTLET VALVES

Determine which is HOT water line before attaching water hoses to faucets. Traditionally, HOT faucet is on left.

(If screen washers are not installed) With protruding part of screen toward you, install strainer screen/rubber washer into each of the free ends of two water hoses.

Connect hot water hose to hot water outlet valve of your home. Hand tighten and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand-tight. Open hot water valve.

Connect cold water hose to cold water outlet valve of your home. Hand tighten and use pliers to tighten hoses between 1/4 and 1/2

turn beyond hand-tight. Open cold water valve.

Check for leaks and drips at the hose couplings. Tighten as necessary.

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21

Installation Instructions

6 CONNECT TO DRAIN

Install drain hose clip on rear panel of washer. Route drain hose through clip and insert free end into drain opening of your home.

NOTE: If longer drain hose is required, order drain hose extension kit,

GE Appliances part Drain number WH49X301. hose

Connect additional drain hose (contained in kit) to original hose with hose clamp (contained in kit).

Drain hose clip

Washer

back

If water valves and drain are built into wall, fasten drain hose to one of the water hoses with cable tie provided.

				Wall
	Drain
	hose						Cable tie

Drain hose clip

	insertion	Washer
30"	into
	drain	back
Min.

NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5" of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.

6 CONNECT TO DRAIN (Continued)

If your drain is a standpipe, fasten drain hose to standpipe with cable tie provided.

	Drain
Drain	hose
hose	clip
	Washer
5" Max.	back
insertion
into
drain
30"
Min. Cable
tie

Standpipe

NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5" of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.

If drain discharge height does not meet 30" minimum height requirement, end of drain hose must be secured in drain opening of home by installer and have an air gap around hose to prevent siphoning.

Drain

hose clip

Washer

back

Drain

hose

Less than 30"

NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5" of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.

22

49-90586

Ensure proper ground exists before use.

Installation Instructions

ELECTRICAL REQUIREMENTS

WARNING - Electrical Shock Hazard

Plug into a grounded 3-prong outlet. DO NOT remove ground prong. DO NOT use an adapter.

DO NOT use an extension cord.

Failure to follow these instructions can result in death, fire or electrical shock.

CIRCUIT – Individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse.

POWER SUPPLY – 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current.

Outlet Receptacle – Properly grounded 3-prong receptacle to be located so

the power cord is accessible when the washer is in an installed position. If a 2-prong receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it

with a properly grounded 3-prong grounding type receptacle.

Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, with latest edition of the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed electrician if you are not sure that the washer is properly grounded.

7 CONNECT POWER AND INSTALL

Insert plug of electrical cord into a 115V, 15or 20-amp wall receptacle. Move washer into final position. Place level on flat top side edges of washer. Adjust all four leveling legs until washer is level left-to-right and front-to-back. Remove level.

Open tub lid. Remove and discard tub shipping material (see Step 1).

Remove plastic protector sheet from control panel face.

Level

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipmentgrounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Improper connection of the equipment- WARNING grounding conductor can result in a

risk of electrical shock. Check with a qualified electrician, or service representative or personnel, if you are in doubt as to whether the appliance is properly grounded. DO NOT modify the plug on the power supply cord. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

If required by local codes, an external 18 gauge or larger copper ground wire (not provided) may be added. Attach to washer cabinet with a #10-16 x 1/2” sheet metal screw (available at any hardware store) to rear of washer as illustrated.

Attach ground
wire and ground
screw (obtain	Washer
locally)
	back

Mobile Home Installation:

Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).

FINAL CHECKLIST

Before starting the washer, check to make sure:

Main power is turned on.

The washer is plugged in.

The water faucets are turned on.

The unit is level and all four leveling legs are firmly on the floor.

The shipping foam and cardboard are removed.

The drain hose is properly tied up.

There are no leaks at the faucet, drain line or washer.

Run the washer through a complete cycle.

Check for water leaks and proper operation.

Place these instructions in a location near the washer for future reference.

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23

TROUBLESHOOTING TIPS

Troubleshooting Tips... Before you call for service

Problem	Possible Causes	What To Do
Small amount of water	Normal dispenser	It is normal for a small amount of water to remain in dispenser after
remaining in dispenser	operation	the cycle.
(on some models) at
end of cycle
Short spray and	Lid was opened and	This is normal. See START-UP SEQUENCE in the Safety
delay after pushing	closed between cycle	Instructions section.
the Start button	selection and start
Water level seems	This is normal	Water may not cover the top level of the clothes. This is normal for
low		this high efficiency washer.
Low water flow	Water valve screens are	Turn off the water source and remove the water connection hoses
	stopped up	from the upper back of the washer and the water faucets. Clean
		both the hose screens (if so equipped) and the screens in the
		machine using a brush or a toothpick. Reconnect the hoses and
		turn the water back on. Check to ensure there are no leaks at the
		connections.
Water siphoning out	Drain standpipe is too	The drain hose must exceed 30” height at some point between
of washer	low or hose too far into	the washer back and the drain pipe. Use anti-siphon clip. See
	standpipe	the Installation Instructions.
Too many suds	Soft water	Try less detergent.
	Too much detergent	Measure your detergent carefully. Use less soap if you have soft
		water, a smaller load or a lightly soiled load.
	Type of detergent	Switch to High Efficiency detergent such as	.
Water leaks	Type of detergent	Switch to High Efficiency detergent such as	.
	Using too much	Use less detergent. Use less soap if you have soft water, a smaller
	detergent in washer	load or a lightly soiled load.
	Fill hoses or drain hose	Make sure hose connections are tight at faucets and rubber
	is improperly connected	washers are installed. Make sure end of drain hose is correctly
		inserted in and secured to drain facility.
	Household drain clogged	Check household plumbing. You may need to call a plumber.
	Drain hose rubs on wall	Make sure drain hose does not make contact with the wall. May
		cause excessive wear on the hose.
	Constant water pressure	Tighten hoses at the faucets.
	to fill hoses at water	Check condition of the fill hoses; they should be replaced every 5
	source	years.
Water temperature	Cooler water	New laundry detergents have been formulated to work with cooler
seems incorrect	temperatures provide	water temperatures without affecting wash performance.
	improved energy
	efficiency
	Water supply is turned	Turn both hot and cold faucets fully on and make sure hoses
	off or improperly	are connected to correct faucets. NOTE: Water valves are marked
	connected	“H” and “C”.
	Water valve screens are	Turn off the water source and remove the water connection hoses
	stopped up	from the upper back of the washer and the water faucets. Clean
		both the hose screens (if so equipped) and the screens in the
		machine using a brush or a toothpick. Reconnect the hoses and
		turn the water back on. Check to ensure there are no leaks at the
		connections.
	Cool/Cold Water when	This is normal. The washer senses water temperature (on some
	selecting Hot	models) and optimizes for best results. Cold water is added
		periodically when hot is selected.
	House water heater is	Make sure house water heater is delivering water at
	not set properly	120°F–140°F (48°C–60°C).
Water pumped	Water was left in unit for	Previous cycle has been cancelled. Close lid, select new cycle,
out before cycle is	24 hours with lid closed or	and start machine.
complete	15 minutes with lid open
Water won’t drain	Drain hose is kinked or	Straighten drain hose and make sure washer is not sitting on it.
	improperly connected	Top of drain outlet should be less than 8 ft (2.44 m) above floor.
Washer spins	This is normal	The washer is sensing the load.
and pauses at the
beginning of cycles

24

49-90586

Troubleshooting Tips... Before you call for service

Problem	Possible Causes	What To Do
Washer pauses	The Soak Option was	This is normal. The washer alternates between agitate and soak
during wash cycle	chosen	during these cycles to get your clothes cleaner with less wear.
	This is normal	Many cycles incorporate as series of soaks within the agitation
		period to get your clothes clean with less wear.
Residual powder	Wash water too cold or	Select a warmer wash temperature if possible to improve dissolving
in dispenser	low home water pressure	of detergent or use liquid detergent. Make sure siphon caps are free
or clogging of		of debris and fully pressed into position. Remove and clean tray if
dispensers		clogging occurs.
Laundry additives	Overfilling of dispensers	Do not overfill or add water to dispenser. Select Deep Rinse option
dispensing too soon		when using fabric softener.
Washer pauses	This is normal	The washer may pause during the spin cycle to remove soapy
during spin cycle		water more efficiently.
Washer won’t	Washer is unplugged	Make sure cord is plugged securely into a working outlet.
operate	Water supply is turned	Turn both hot and cold faucets fully on.
	off
	Lid is open—safety	Close lid and press Start.
	feature prevents
	agitation and spinning
	when lid is up
	Circuit breaker/fuse is	Check house circuit breakers/fuses. Replace fuses or reset
	tripped/blown	breaker. Washer should have a separate outlet.
	Electronics need to be	Unplug washer, wait 2 minutes, plug back in and press Start.
	reset
	Start was not pressed	Press Start.
Detergent packets	Laundry detergent packet	Laundry detergent packets should not be used in the dispensers.
not dissolving	placed in dispenser	They should only be added directly to the wash basket following
		the manufacturer’s directions.
Unexplained time	Changing options (on	This is normal. Several options will change other options to
and/or settings	some models)	maximize washer performance.
changes
Basket seems loose	Basket moves or rotates	Washer basket does not have a traditional brake. Washer basket
	freely	will move freely. This is normal.
Colored spots	Incorrect use of fabric	Check fabric softener package for instructions and follow directions
	softener	for using dispenser.
		Make sure you have selected the Deep Rinse option.
		Pretreat stain and rewash using Speed Wash cycle before drying.
	Dye transfer	Sort whites or lightly colored items from dark colors.
Grayed or yellowed	Detergent amount	Be sure to follow detergent manufacturer’s directions.
clothes	Hard water	Use a water conditioner or install a water softener.
	Water is not hot enough	Make sure water heater is delivering water at 120°F–140°F (48°C–
		60°C).
	Washer is overloaded	Loosely load clothes no higher than the top row of holes in the
		washer basket. For best results, load items around the outside of
		the basket.
	Dye transfer	Sort clothes by color. If fabric label states wash separately,
		unstable dyes may be indicated.
Lint or residue on	Clothes are air or line	If you do not dry your clothes with a clothes dryer, your clothes
clothes	dried	may retain more lint.
	Incorrect sorting	Separate lint producers from lint collectors.
	Washing too long	Wash small loads for a shorter time using Light Soil setting.
	Detergent not dissolving	Rewash, next time: Try a liquid detergent; Use warmer water
		temperature.
	Overloading	Loosely load clothes in the washer basket. For best results, load
		items around the outside of the basket.
	Incorrect use of fabric	Check fabric softener package for instructions and follow directions for
	softener	using dispenser.
		Make sure you have selected the Deep Rinse option.

TIPS TROUBLESHOOTING

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25

TROUBLESHOOTING TIPS

Troubleshooting Tips... Before you call for service

Problem	Possible Causes	What To Do
Clothes too wet	No spin selected	Select a spin option.
	Incorrect cycle selected	Make sure the cycle selected matches the load you are washing.
		Some fabrics will feel wetter when rinsed with cold water.
	Wash load out of balance	Redistribute load in washer and run through Drain & Spin cycle.
Blinking Spin light	Out of balance	Allow cycle to continue and finish.
or Spin light on at	condition has been	If load is wet at the end of the cycle, even out load and run a
end of cycle	detected	Drain & Spin cycle.
Pilling	Result of normal wear on	While this is not caused by the washer, you can slow the pilling
	poly-cotton blends and	process by washing garments inside out.
	fuzzy fabrics
Snags, holes, tears,	Pins, snaps, hooks,	Fasten snaps, hooks, buttons and zippers.
rips or excessive	sharp buttons, belt	Remove loose items like pins, objects in pockets and sharp
wear	buckles, zippers and	buttons.
	sharp objects left in	Turn knits (which snag easily) inside out.
	pockets
	Undiluted chlorine	Check bleach package instructions for proper amount.
	bleach	Never add undiluted bleach to wash or allow clothes to come in
		contact with undiluted bleach.
	Chemicals like hair	Rinse items that may have chemicals on them before washing.
	bleach or dye, permanent	Use Speed Wash cycle with Extra Rinse option.
	wave solution
Wrinkling	Incorrect wash and dry	Match Cycle selection to the type of fabric you are washing
	cycles	(especially for easy care loads).
	Improper sorting	Avoid mixing heavy items (like jeans) with light items (like blouses).
		Try a fabric softener.
	Overloading	Loosely load clothes in the washer basket.
	Repeated washing in	Wash in warm or cold water.
	water that is too hot

Sounds	Possible Causes	Reason
“Clicking”	Shifter mechanism is	The drive system will engage at the start of agitate and disengage
	engaging or disengaging	when agitate is complete. This occurs multiple times during the
		wash.
Back and forth	Electric motor reversing	This sound is the motor rotating back and forth to clean your
“swoosh”	direction	laundry.
“Clicking” behind	Automatic Temperature	Two valves mix cold and hot water. The “clicking” is when either
Control during fill	Control Valve	valve turns on or off to raise or lower the fill water temperature.
Water flow changes	Automatic Temperature	Two valves mix cold and hot water. The “clicking” is when either
during fill	Control Valve	valve turns on or off to raise or lower the fill water temperature.
Motor sounds during	Motor ramping up/down	The motor will speed up incrementally during the spin cycle.
spin	during spin cycle	When spin is complete, it will coast until it stops.
“Humming”	Water drain pump	The drain pump will make a humming sound when pumping out
		water after agitation stops and continue until spin is complete.
	Drive motor	The drive motor will make a “humming” sound during the wash and
		spin phases of the cycle.
“Gurgling”	Water drain pump	When the pump starts drawing in air, It starts to gurgle. The washer
		should then begin spinning and the sound will continue until it is
		done spinning.
Water “swishing”	Washing process	Water swishing while the unit is agitating is normal, especially with
		smaller loads.
Washer rocking/	Washer leveling legs	To level the washer, adjust the leveling legs by rotating the
moving	uneven	individual leg in the proper direction for up or down.
“Squeaking” sound	Washer not level and	To level the washer, adjust the leveling legs by rotating the
	rubbing on cabinet	individual leg in the proper direction for up or down.

Washer sounds that may be different from your prior washer:

Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds
are all part of the normal wash cycle.
To listen and watch videos of normal washer operation, please go to
http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061
26 or scan the QR code.	49-90586

GE Appliances Washer Warranty

GEAppliances.com

All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at www.geappliances.com/service_and_support/, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service.

Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.

For the period of	We will replace
One year	Any factory specified part of the washer which fails due to a defect in materials or
From the date	workmanship. During this limited one-year warranty, we will also provide, free of
of the original	charge, all labor and related service to replace the defective part.
purchase
Ten years	The motor, if it should fail due to a defect in materials or workmanship. During this additional
From the date	nine-year limited warranty, you will be responsible for any labor and related service costs.
of the original
purchase

What is not covered:

ŶService trips to your home to teach you how to use the product.

ŶImproper installation, delivery or maintenance.

ŶFailure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.

ŶReplacement of house fuses or resetting of circuit breakers.

ŶProducts which are not defective or broken, or which are working as described in the Owner’s Manual.

ŶDamage to the product caused by accident, fire, floods or acts of God.

ŶIncidental or consequential damage caused by possible defects with this appliance.

ŶDefects or damage due to operation in freezing temperatures.

ŶDamage caused after delivery.

ŶProduct not accessible to provide required service.

WARRANTY
is date	Staple
obtain to needed	.here receipt your
.warranty the under service	purchase original the of Proof

EXCLUSION OF IMPLIED WARRANTIES

Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

In the United States:

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: GE Appliances, a Haier company

In Canada:

This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized

GE Appliances Service location.

Some provinces do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from province to province. To know what your legal rights are, consult your local or provincial consumer affairs office.

Warrantor: MC Commercial Inc., Burlington, ON, L7R 5B6
Extended Warranties: Purchase a GE Appliances extended warranty and learn about special discounts that are
available while your warranty is still in effect. You can purchase it online anytime at
www.geappliances.com/service_and_support/shop-for-extended-service-plans.htm
or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires.	27
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