Gateway ID57H Quick Start Manual

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Contents

User Guide

Gateway ID57HR

- 1

TABLE OF CONTENTS

Starting your computer 4

Wireless connection ........................................... 4

Registration ........................................................ 5

Software installation ........................................... 6

Recovery ............................................................ 6

Having trouble? .................................................. 6

Computer Basics 8

Safety and comfort ............................................. 8

Safety precautions ...................................... 8

Health precautions .................................... 11

Getting to know your computer 13

Top view - display ............................................ 14

Top view - keyboard ......................................... 15

Touchpad .................................................. 16

Special keys.............................................. 17

Front view......................................................... 20

Left view ........................................................... 21

Right view......................................................... 23

Base view......................................................... 24

Upgrading your computer 25

Expanding through options .............................. 25

Connectivity options.................................. 25

Power supply 30

AC power adapter ............................................ 30

Battery pack ..................................................... 31

Battery pack characteristics ...................... 31

Charging the battery ................................. 32

Checking the battery level......................... 32

Optimizing battery life ............................... 32

Low battery warning .................................. 34

2

Software 35

Using Windows and your software .................. 35

Welcome Center ...................................... 35

Internet security offer ............................... 35

Productivity software................................ 36

Gateway Recovery Management............. 36

Gateway My Backup ................................ 36

Playing multimedia files............................ 40

AutoPlay................................................... 42

Playing downloaded files.......................... 43

Playing DVD movies ................................ 44

Playing Blu-ray movies............................. 45

Dolby Home Theater (optional)................ 45

Social networks (optional) ........................ 46

Internet 52

First steps on the net ....................................... 52

Protecting your computer ......................... 52

Choose an Internet Service Provider ....... 52

Network connections ................................ 54

Surf the Net! ............................................. 58

Security .................................................... 61

Helpdesk 74

Safe computing................................................ 74

Maintenance............................................. 74

Updates.................................................... 81

Windows Remote Assistance................... 83

Recovery 84

Gateway Recovery Management .................... 84

Creating recovery discs............................ 84

Recovering your system .................................. 87

Types of recovery..................................... 89

Regulatory information 95

V
G

C
A

Environment 108

Software license 110

Index 113

opyright © 2011.
ll Rights Reserved.

isit registration.gateway.com and discover the benefits of being a customer of

ateway.

Remark: All images are for reference purposes only. Actual configuration may vary.

Gateway ID57HR User Guide
Original Issue: 16 March 2011

Table of contents - 3

STARTING YOUR COMPUTER

Thank you for purchasing this Gateway computer!
This guide has been designed to introduce you to the features of your

computer and assist in your computing experience.
After setting up and starting your computer, as shown in the setup

instructions, it will ask you questions that will help you connect to the
Internet. Your computer will then configure installed software.

WIRELESS CONNECTION

To connect to a wireless network, first check the wireless features of your
computer are on, and that the router or modem you want to connect to is
also correctly configured.

• If wireless is not on, press the communication key ( ) to open the

Launch Manager and make sure Wi-Fi is On.

• Your computer will detect and display any available networks, select

your network and enter the password, if required.

• After a short delay, your computer should connect to the Internet.
If your network is not detected, or your computer does not connect to the

Internet, please refer to your ISP or router’s documentation. After your
computer starts and you can use it, open Internet Explorer and follow the
instructions.

4

Alternatively, use a network cable to connect directly to a network port
on your router. Please refer to your ISP or router’s guide.

REGISTRATION

When using your computer for the first time, it is recommended that you
register it. This gives you access to some useful benefits, such as:

• Faster service from our trained representatives.

• Membership in the Gateway community: receive promotions and

participate in customer surveys.

• The latest news from Gateway.

How to register

During the initial startup of your computer, a window will invite you to
register. Please fill in the information and click Next. The second window
you'll see contains optional fields that will help us to provide you with a
more personable customer service experience.

Another option

Another way to register your Gateway product is to visit our website at
registration.gateway.com. Choose your country and follow the simple
instructions.

After registering, you will be sent a confirmation email with important
information that you should keep in a safe place.

Starting your computer - 5

SOFTWARE INSTALLATION

Your computer will automatically install software and prepare your
computer for use. This may take some time, please do not turn off your
computer; wait until the installation has finished.

RECOVERY

You should create recovery discs as soon as you are able. The Gateway
Recovery Management program allow you to create recovery discs and
then to restore or reinstall applications and drivers provided by Gateway.
You will need a pack of writable DVDs.

See page 84 for more information about recovery.

HAVING TROUBLE?

Gateway provides several options to support your purchase.

Gateway support

Make sure you write down your computer serial number, date and place of
purchase and model name on the area provided in this guide; save your
proof of purchase. Before you call us, please write down any error
message that accompanies the problem, and have the computer in front of
you and switched on if possible. Having these items to hand when
contacting us will ensure better and quicker service.

6

Gateway website

Remember to visit www.gateway.com - Check out the support section for
up-to-date information, help, drivers and downloads.

Warranty and contact information

You can find information about the warranty for your computer and how to
contact technical support in your computer’s Warranty.

Starting your computer - 7

COMPUTER BASICS

SAFETY AND COMFORT

Safety precautions

Please follow the guidelines below to use your computer comfortably and
to avoid health problems.

Computer environment

Make sure that the computer:

• Is used on a stable surface, stand or table. A fall can seriously damage

the computer.

• Is not used on a surface that vibrates, or used when taking part in sport,

exercise or other activities in a dynamic environment. Vibration or
movement can loosen fastenings, damage internal components and
even cause battery leakage.

• Is away from direct sunlight and sources of heat.

• Is away from magnetic fields or any device generating static electricity.

• Is kept at least 30 centimetres (one foot) away from a mobile phone.

• Is not in a dusty or damp environment.

• Is not used near water. Never spill liquids of any kind on or into your

computer.

• Is not placed on a carpet or any other surface that may have an

electrical charge.

8

Cables

Make sure that:

• Cables are not strained and that there is no risk of people walking or

tripping over them.

• Other devices do not crush the cables.

• The power cable is connected to the computer before connecting the

power cable to the AC power outlet.

• The power cable is unplugged from the power outlet before

disconnecting the power cable from the computer.

• Three-pin power cords are connected to a grounded power outlet.

• The power outlet is easily accessible and as close to the computer as

possible (do not overload it with too many adapters).

If your computer uses an external AC adapter:

• Do not cover or place objects on the AC adapter. Allow the adapter to

cool properly during use by keeping it clear of objects.

• Only use the AC adapter that is supplied with your computer. Although

other adapters may look similar, using them can damage your computer.
If a replacement is required, use only parts certified for use with your
computer.

Cleaning your computer

• Always unplug your computer from the power outlet before cleaning it.

• Do not use liquid or aerosol cleaners, use a damp cloth instead.

• Never spray cleaning product directly on the screen.

Computer Basics - 9

• If you spill liquid on your computer, switch it off immediately, unplug the

AC adapter, remove the battery and make sure it is completely dry
before switching it on again. Wait overnight if necessary.

Note: If your computer includes slots for memory cards or expansion
devices, plastic ’dummies’ may be installed in the card slots. Dummies
protect unused slots from dust, metal objects or other particles. Save
the dummies for use when no cards are in the slots.

Servicing your computer

Do not attempt to service your computer yourself, as opening or removing
covers may expose you to dangerous voltage or other risks. Refer all
servicing to qualified service personnel.

Unplug your computer from the wall outlet and refer servicing to qualified
service personnel when:

• the power cord or plug is damaged, cut or frayed,

• liquid was spilled into the product,

• the product was exposed to rain or water,

• the product has been dropped or the case has been damaged

• the product exhibits a distinct change in performance, indicating a need

for service

• the product does not operate normally after following the operating

instructions

Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result in

10

damage and will often require extensive work by a qualified technician
to restore the product to normal condition.

Health precautions

• The computer and accessories may contain small parts. Keep them out

of the reach of small children.

• If you work or play for hours at a time, then make sure you take regular

breaks. Look away from the computer's screen once in a while. Do not
use your computer if you are tired.

• Arrange your computer so that you can work in a natural and relaxed

position. Place items that you use frequently within easy reach.

• Position your computer directly in front of you for increased safety and

comfort. Ensure that your keyboard and touchpad are at a comfortable
height. The screen should be about 45-70 cm (18-30 inches) from your
eyes.
If you use your computer for long periods while sitting at a desk, invest
in an external keyboard for improved comfort.

• To protect your hearing, when using speakers or headphones, increase

volume gradually until you can hear clearly and comfortably; do not
increase the volume level after your ears have adjusted. Do not listen to
high volumes for extended periods. Do not increase the volume to block
out noisy surroundings; decrease the volume if you cannot hear people
speaking near you.

Computer Basics - 11

• The computer’s underside, power adapter and the air from

ventilation slots may become hot during use. Avoid continuous
body contact and do not place the computer on your lap while it
is operating.

• Ensure that the computer’s ventilation slots and openings are never

obstructed or covered. Do not place the computer on a soft surface
(such as a carpet, chair or bed) that may block ventilation slots.

• Do not push objects of any kind into ventilation or case slots as they

may touch dangerous voltage points or short-out parts that may result in
a fire or electric shock.

• Some disorders of the hands, wrists, arms, neck, shoulders, legs and

back may be associated with, or aggravated by certain repetitive
actions. To reduce your risk of developing these disorders, type with
your wrists straight and your hands and wrists floating above the
keyboard. If you experience periods of pain, tingling, numbness or other
discomfort, please contact your doctor.

• We advise that parents monitor the use of games by their children. If you

or your child experience any of the following symptoms: dizziness,
blurred vision, eye or muscle twitches, loss of consciousness,
disorientation, any involuntary movement or convulsion, IMMEDIATELY
discontinue use and consult your doctor. This may happen even if the
person has no medical history of epilepsy.

12

GETTING TO KNOW YOUR

COMPUTER

After setting up your computer, as illustrated in the setup instructions, let
us show you around your new Gateway computer.

Getting to know your computer - 13

TOP VIEW - DISPLAY

1
2

3

# Icon Item Description

1 Webcam Web camera for video communication.

2 Microphone Internal microphone for sound recording.

3 Display screen

14

Also called Liquid-Crystal Display (LCD),
displays computer output.

TOP VIEW - KEYBOARD

1
2

3

4

# Icon Item Description

1 Speakers Deliver stereo audio output.

5

2

3 Keyboard

Power button /
indicator

Turns the computer on and off. Indicates the
computer's power status.

For entering data into your computer.

- Special keys are described on page 17.

Getting to know your computer - 15

# Icon Item Description

Touch-sensitive pointing device.

4 Touchpad

5

Selection buttons
(left and right)

- The touchpad and selection buttons form a
single surface; press down firmly on the
touchpad surface to perform a left click.

The lower left and right of the touchpad react
like the left and right selection buttons; press
down firmly on either area to perform a left or
right click.

Touchpad

The touchpad controls the arrow on the screen; called the pointer or
the cursor. When you slide your finger across the touch-sensitive pad,

the pointer w

ill follow this movement.

Multi-gesture

The touchpad supports Multi-gesture commands; it can recognise patterns
that use more than one finger. This allows you to control applications with
a few simple gestures, such as:

• Pinch: Quickly zoom in and out
of photos, maps and documents
with a simple finger-thumb
gesture.

• Flip: Browse photos, websites or documents by sliding two fingers
horizontally.

16

• Rotate: Rotate photos or PDF files in 90° steps with a two-finger pivot
motion.

• Scroll: Swiftly navigate web pages, documents and music playlists up
or down by moving two fingers vertically.

• Show desktop: Place four fingers on the touchpad and move them up
or down to minimize all windows. Repeat the gesture to view the
windows again.

Special keys

Your computer’s keyboard includes keys that activate special functions.
The function of each key is clearly marked with an icon.

Icon Function Description

Hotkey for second

Fn

function

Help Opens the Help menu.

Gateway
MyBackup

Activates a second function on certain keys.

E.g. press the Fn key to activate the F1 to F12 keys.

Allows you to create backup copies of your computer;
either the entire system or only selected files and
folders. Create a regular schedule or make copies
whenever you want.

Communication

Display toggle

Enables/disables the computer’s communication
devices.

Switches display output between the display screen,
external monitor (if connected) and both.

Getting to know your computer - 17

Icon Function Description

Screen blank

Touchpad Lock

Play/Pause Play or pause a selected media file.

Stop Stop playing the selected media file.

Previous Return to the previous media file.

Next Jump to the next media file.

Brightness down Decreases the screen brightness.

Brightness up Increases the screen brightness.

Social Networks

Volume up Increases the sound volume.

Turns the display screen backlight off to save power.
Press any key to return.

The Touchpad Lock button toggles the touchpad on or
off to avoid unwanted pointer movements when using
the keyboard. This is most useful if you have connected
a mouse to your computer.

Opens the Social Networks application.

- If this application is not installed, the key will start
your instant messaging application.

18

Icon Function Description

Volume down Decreases the sound volume.

Speaker toggle Turns the speakers on and off.

Hotkeys

The computer uses hotkeys (key combinations) to access function keys
and navigation commands.

To activate hotkeys, press and hold the Fn key (bottom left) before
pressing the other key in the hotkey combination.

Hotkey Function Description

Fn + Special keys

(see page 17)

Fn + Home Scrolls to the beginning of a document.

Fn + End Scrolls to the end of a document.

Fn + Page up Scrolls up a page in a document.

Fn + Page Down Scrolls down a page in a document.

- Note: It is not necessary to press the Fn key to use the F1 to F12 function keys when
starting your computer or when using the BIOS.
To swap the hotkey and special function of the F1 to F12 keys, change the function
key setting in the BIOS (to open the BIOS press F2 when starting your computer,
then select the Main menu and change Function key behavior to Function keys).

Function keys Activates the F1 to F12 keys.

Getting to know your computer - 19

FRONT VIEW

12 3

# Icon Item Description

Accepts Secure Digital (SD, SDHC, SDXC),
MultiMediaCard (MMC), Memory Stick PRO

1 Multi-in-1 card reader

Power indicator Indicates the computer's power status.

(MS PRO), xD-Picture Card (xD).

- Push to remove/install the card. Only one
card can operate at any given time.

2

3 Battery indicator

HDD indicator Indicates when the hard disk drive is active.

Communication
indicator

20

Indicates the computer’s wireless connectivity
device status.

Indicates the computer's battery status.

- Charging: The light shows amber when the
battery is charging.

- Fully charged: The light shows blue when in
AC mode.

LEFT VIEW

2134567

# Icon Item Description

Kensington lock slot

1

2

3 Ethernet (RJ-45) port

Ventilation and
cooling fan

Connects to a Kensington-compatible
computer security lock.

- Wrap the computer security lock cable
around an immovable object such as a table
or handle of a locked drawer.
Insert the lock into the notch and turn the key
to secure the lock.
Keyless models are also available.

Allows the computer to stay cool.

- Do not cover or obstruct the openings.

Connects to an Ethernet 10/100/1000-based
network.

4

5 HDMI port

External display
(VGA) port

Connects to a display device (e.g., external
monitor, LCD projector).

Supports high-definition digital video
connections.

Getting to know your computer - 21

# Icon Item Description

Connects to USB devices.

6 USB 3.0 port

Microphone jack Accepts inputs from external microphones.

7

Headphones /
speaker jack

- A USB 3.0 port can be distinguished by its
blue connector (see below).

Connects to audio line-out devices (e.g.,
speakers, headphones).

Information on USB 3.0

- Supports power-off USB charging, allowing you to charge supported mobile devices
while the notebook is switched off.

- Defined by the USB 3.0 (SuperSpeed USB) specification.

- Devices without USB 3.0 certification may not be compatible.

22

RIGHT VIEW

213456

# Icon Item Description

1 USB 2.0 ports

2 Optical drive Internal optical drive; accepts CDs or DVDs.

Connect to USB 2.0 devices (e.g., USB mouse,
USB camera).

3

4

5

6 DC-in jack Connects to your computer’s AC adapter.

Optical disk access
indicator

Optical drive eject
button

Emergency eject
hole

Lights up when the optical drive is active.

Ejects the optical disk from the drive.

Ejects the optical drive tray when the computer
is turned off.

- Carefully insert a straightened paper clip to
eject the optical drive tray.

Getting to know your computer - 23

BASE VIEW

1

2

# Icon Item Description

Insert a paperclip into the hole to reset the
computer (simulates removing and reinstalling

1 Battery reset pinhole

2

Ventilation and
cooling fan

the battery).

- Your computer’s battery is embedded and
not removable.

Allows the computer to stay cool.

- Do not cover or obstruct the openings.

24

UPGRADING YOUR COMPUTER

EXPANDING THROUGH OPTIONS

Your computer offers you many options for a complete computing
experience.

Connectivity options

Ports allow you to connect peripheral devices to your computer. For
instructions on how to connect different external devices to the computer,
read the following section.

Memory card reader

Memory cards are used in a wide selection of digital
cameras, PDAs, MP3 players and mobile phones.

Inserting a memory card

1.

Align the card so that the connector points towards
the port, with the connectors facing down.

2. Carefully slide the card into the port. If you find you need to use any
force to insert the card, try reorientating the card slightly.

3. Push the card until it clicks into place. A few millimetres of the card will
extend from beyond the slot.

If the card contains some files, the Windows Auto Play window may
appear (this depends on the contents of the card) and ask you if you wish

Upgrading your computer - 25

to use a program to access the contents of the card. Select an option
here if it is appropriate, otherwise select Cancel. If the card contains no
files, or unknown files, a window will open showing the contents of the
card.

SD, SDHC and SDXC cards

Different types of SD cards cover different capacities, while using the
same overall design. SD cards contain up to 4 GB, SDHC cards contain
up to 32 GB, and SDXC cards can contain up to 2048 GB (2 TB). Your
computer provides an SDHC or SDXC compatible card reader.

Note: SDXC memory cards can only be used in an SDXC-compatible
reader; SD and SDHC cards can be used in either type.

Removing a card from an memory card reader

1. Click on the Safely Remove
Hardware icon in the Notification

Area (next to the clock).

2. Click on Eject SD Card (or the
name of the device).

3. Wait until a Safe to Remove
Hardware message is displayed.

4. Remove the card.

1

2

26

Built-in networking

The built-in networking allows you to connect your computer to an
Ethernet-based network.

Connect an Ethernet cable from the Ethernet (RJ-45) port on the
chassis of the computer to a network jack or hub on your network.

Universal Serial Bus (USB)

The USB port is a high-speed serial bus which allows you to connect USB
peripherals without taking up system resources.

Upgrading your computer - 27

Certain computers may include one or more USB 3.0 ports. These
resemble standard USB ports, except they include additional internal
connections and are blue. You may use USB 3.0 compatible devices with
these ports to benefit from faster transfer speeds.

Video port

Connect to a monitor with a VGA or DVI port (the type of connection
supported depends on your computer’s configuration). The appropriate
cable is usually included with the monitor.

Follow these steps to connect an monitor to your computer:

1. Check that the computer is powered off and the monitor power switch is
turned off.

2. Attach the video cable to the monitor port on the computer. Secure the
cable connection with the screws provided.

3. Connect the monitor power cable and plug it into a properly grounded
wall outlet.

4. Follow any setup instructions in the monitor's user's guide.

5. Turn on power to the monitor, then the computer.

6. Make sure that the current resolution and refresh rate do not exceed the
specifications of the monitor. If necessary change the display settings
used by the computer.

Note: To access the display controls: Click on Start, Control Panel,
Appearance and Personalization. Click on the Display category,
then select Change Display Settings.

28

High-Definition Multimedia Interface (only for certain models)

HDMI (High-Definition Multimedia Interface) is an industry­supported, uncompressed, all-digital audio/video interface.

provides an interface between any compatible digital

HDMI
audio/video source, such as a set-top box, DVD player, and
A/V receiver and a compatible digital audio and/or video
monitor, such as a digital television (DTV), over a single
cable.

Use the HDMI port on your computer to connect with high­end audio and video equipment. Single c

able

implementation allows tidy setup and fast connection.

Headphones and microphone

These two ports allow you to connect audio devices. Use the headphone
port to plug in stereo headphones or powered speakers. Plugging an
audio device to the headphone port disables the built-in speakers. Use the
microphone port to connect an external microphone for mono recording;
plugging in an external microphone disables the built-in microphone.

Upgrading your computer - 29

POWER SUPPLY

AC POWER ADAPTER

Your computer can use the supplied external power adapter (a power
'brick') to run on AC power. A power cable is provided that is appropriate
for the country where the computer was purchased.

The power adapter provides adequate power to run your computer and
recharge the battery pa

Caution: Do not cover or place objects on the AC adapter.
Keeping the adapter clear of objects allows the adapter to cool
properly during use.

Only use the AC adapter that is supplied with your computer. Although
other adapters may look similar, using them can damage your

Warning: The AC adapter and the underside of the computer can
become hot after prolonged use. This is normal, but may cause
injury with prolonged contact.

ck at the same time.

computer.

30

BATTERY PACK

The computer uses a battery pack that gives you extended use between
charges.

Note: Certain computers provide long-life batteries that continue to
hold a useful charge for over 1000 cycles (about three years). Normal
batteries start to lose charge after one-two years.

Battery pack characteristics

The battery pack has the following characteristics:

• Employs current battery technology standards.

• Delivers a battery-low warning.

The battery is recharged whenever you connect the computer to the AC
adapter
the battery while you continue to operate the computer. However,
recharging with the computer turned off results in a significantly faster
charge time.

The battery will come in handy when you travel or during a power failure. It
is advisable to have an extra fully-charged battery pack available as
backup. Contact your dealer for details on ordering a spare battery pack.

. Your computer supports charge-in-use, enabling you to recharge

Warning: Do not expose battery packs to temperatures below 0
°C (32 °F) or above 45 °C (113 °F). Extreme temperatures may
adversely affect the battery pack.

Power supply - 31

Charging the battery

Plug the AC adapter into the computer, and connect to a mains power
outlet. You can continue to operate your computer on AC power while your
battery is charging. However, charging the battery with the computer
turned off results in a significantly faster charge time.

Note: You are advised to charge the battery before retiring for the day.
Charging the battery overnight before traveling enables you to start
the next day with a fully-charged battery.

Checking the battery level

The Windows power meter indicates the current battery level. Rest the
cursor over the battery/power icon on the taskbar to see the battery
present charge level.

’s

Optimizing battery life

Optimizing battery life helps you get the most out of battery operation,
prolonging the charge/recharge cycle and improving recharging efficiency.
You are advised to follow the suggestions set out below:

• Use AC power whenever possible, reserving battery for on-the-go use.

• Remove external devices that are not being used, as they may continue
to draw power (for selected models).

• Excessive recharging decreases the battery life.

32

Long-life batteries (optional)

Certain computers provide long-life batteries that continue to hold a useful
charge over 1000 recharge cycles (about three years). Standard batteries
start to lose charge after one or two years.

Replacing the battery

Your computer uses an embedded Lithium-ion battery. If the battery needs
to be replaced, please contact an authorized service center.

Caution: Replace the battery with the same type as that which
came bundled with your product. Use of another battery may
present a risk of fire or explosion.

To reset battery power, insert a paperclip into the Battery reset pinhole
(underneath the computer). This simulates removing and reinstalling the
battery.

Power supply - 33

Low battery warning

When using battery power pay attention to the Windows power meter.

Warning: Connect the AC adapter as soon as possible after the
battery-low warning appears. Data will be lost if the battery to
become fully depleted and the computer shuts down.

When the battery-low warning appears, the recommended course of
action depends on your situation:

Situation Recommended Action

The AC adapter and
a power outlet are
available.

The AC adapter or a
power outlet is
unavailable.

1. Plug the AC adapter into the computer, and then
connect to the mains power supp

2. Save all necessary files.

3. Resume work.

Turn off the computer if you want to
recharge the battery rapidly.

1. Save all necessary files.

2.

Close all applications.

3. Shut down the operating system to turn off the
computer.

ly.

34

SOFTWARE

USING WINDOWS AND YOUR SOFTWARE

Gateway computers include software to help you use your computer; the
programs and categories available on your computer depend on the
model purchased. Most of this software is ’pre-installed’ and ready to be
used; however some software may be provided on a CD or DVD and must
first be installed if you wish to use it. To do so, insert the installation CD or
DVD. An installation wizard will start automatically and all you have to do
is follow the instructions on the screen.

Welcome Center

The first time you turn on your computer, the Welcome Center window
opens. The Welcome Center introduces you to the new features and tools
of Windows. You can access the Welcome Center later by clicking Start

> Getting Started.

Internet security offer

It is vital to protect your computer from viruses and attacks over the
Internet (see Security on page 61). An comprehensive Internet security
suite, including a free trial subscription period, is offered when you first
start your computer. You should activate this protection bef
to the Internet. This security suite protects your computer from the most

ore connecting

Software - 35

recent online threats and protects your personal data (bank account
credentials, credit card numbers, passwords, and more).

Productivity software

Work Great with Microsoft® Office 2010 - Express your ideas, solve

problems and simplify everyday projects with Office 2010.
Photo editing - Easily edit and print your photos with Windows Live Photo

Gallery. Then share them on Facebook, YouTube™ or Windows Live.
Search & Decide with Bing™ - Find and organize the answers you need

using Bing™, so you can make faster, more informed decisions.

Gateway Recovery Management

To prepare your computer for system recovery options, you should create
a set of recovery discs as soon as possible. See
information.

page 84 for more

Gateway My Backup

Gateway MyBackup provides a simple process that allows you to create
backup copies of your entire system, or selected files and folders.
Backups may be created according to a schedule or manually, whenever
needed.

Creating a backup routine for your computer is simple, quick and takes
just a few steps.

36

Once you have a regular copy of your files, you should keep them safe. If
the worse happens and you need to access an old file, you may recover
files from your backup.

Opening MyBackup

Press the Gateway MyBackup key to start the program.
Otherwise click on Sta

rt > All programs > Gateway MyBackup >

Gateway MyBackup

Choose how to manage your data

Three options are available: Back Up My Files, Image My Drive, and
Migrate My Files.

Back Up My Files: Choose which files to back up or let the program find
important files for you. You can choose where to keep your files, on

Software - 37

removable device (e.g. a USB hard disk drive), an optical disc (if your
computer has an optical drive) or a Remote PC (a computer connected to
the same network as your computer).

Note: You should install the Agent Installer on a computer that you
want to use for backup storage. You can save and transfer the
program from the Remote PC tab.

Image My Drive: Make a complete backup of all of your computer’s hard
drive, including system and program files. You may later restore your
computer to exactly the condition it was in when the ’image’ was created.

Migrate My Files: Transfer files from another computer to your new
computer. This option allows you to copy and install the Migration
Assistant on the other computer. Start the Migration Assistant to
choose which files to transfer and how to perform the transfer.

Select an option and follow the instructions displayed on screen.

Setup Schedule

Gateway MyBackup allows you to schedule automatic backup routines or

run the backup manually. You can schedule Daily, Weekly and Monthly
routines by selecting one of the tabs on the left.

If you select Manually then your backup routines will run when you press
the Gateway MyBackup key.

When you have selected a backup schedule, click Save and then give a
name to your backup routine.

38

Finding your files after a backup

Simply browse to the location of the backup files (if required, connect the
removable device or insert the optical disc) to check or restore your safe
files.

Restoring files from your backup

If you lose one or more files, or wish to transfer copies of your files to a
different computer (for extra security, or a new purchase), you may do so
by browsing to the location of your stored files (select where you would
like to store the files) and copying them normally. If you have saved your
files to an external storage device, such as a USB hard disk drive, you
may connect this to any computer to find your files.

Depending on the options you have chosen, you may find several folders
in the backup location, each containing a different type of file. For
example, the Documents folder will contain a copy of shared documents,
and Music will contain shared music files, while Documents
(C_Users_Example) and Music (C_Users_Example) contain files from a
user called Example (where Example would usually be your name, or the
name you gave your account on the computer).

Caution: Apart from copying these files and folders to restore
lost or damaged files, you should not change or rename them in
any way.

Multiple Updates

If a file has been updated, the most recent copy will be found in the main
folder, but if you have chosen to keep older files, they may be found in the
revision folder. A number following the file name indicates how many

Software - 39

times the file has been updated, with higher numbers representing more
recent updates.

Playing multimedia files

You may use the media software on your computer to play music, films or
photo slide-shows and watch television (if your computer has a TV tuner).
Other options allow you to create CDs or DVDs.

One or more media programs are installed on your computer, Windows
Media Player and optionally Windows Media Center are provided by
Microsoft. Other media programs may have been installed by Gateway to
provide an improved media experience.

Windows Media Player

Windows Media Player may be used to play MP3 or WMA audio files, CDs

or most video files.

Note: It is not recommended that you use Windows Media Player to
play DVD movies. Other media players (such as Windows Media
Center) provide additional playback options.

40

Windows Media Center (optional)

Certain computers include all-in­one media ‘centers’ such as

Windows Media

Center. These

programs can handle a variety of
multimedia content, presented
with simple menus that may be
easily controlled with a remote
control. You may watch live or
recorded TV (if your computer
has a TV tuner), listen to digital
music, view pictures and personal videos, create CDs and DVDs, or
access content from online services.

To start the media program installed on your computer, click on St

art >

Windows Media Center.

Setup

ion: If your computer includes a remote control or TV tuner

Caut

they must be connected and active before starting the media
program for the first time.

The first time you start the media program, it will start a setup wizard,
which will

configure some basic settings. If available, select the Express

setup option, you may then configure additional options as needed.

Note: If you have an Internet connection, the Guide (Electronic
Program G

uide) allows you to view a list of current TV shows. This

Software - 41

shows channel and network information, as well as the title,
description and scheduled broadcast time of shows.

Cyberlink PowerDVD (optional)

If your computer does not include Windows Media Center, or it is equipped
with a Blu-ray drive, you may watch movies with Pow
start PowerDVD by inserting a disc and waiting for the program to start
automatically.

erDVD. You may

AutoPlay

The Windows AutoPlay function allows
you to choose the way Windows handles
media files
storage (digital camera, CD, DVD, etc).

If you have inserted a disk that contains
files (such as
card), Windows will display a dialog box
and ask you to choose how you want to
open the files.

For example, if you have inserted an audio CD or a DVD movie, Windows
will

automatically display a dialog box and ask you to choose how you
want to play it. If Windows asks you to select a DVD player, we
recommend that you always choose the DVD player included with your
software collection (e.g. PowerDVD or Windows Media Player).

on devices with removable

a DVD, USB key or memory

42

Playing downloaded files

Downloaded files may work with the media programs installed on your
computer, or may require specific programs. Files that include DRM
functions may only play in specific programs (e.g. iTunes, Windows Media
Player) or only on devices certified for use with the each type of file. Other
formats may require a specific audio or video codec that may not have
been installed on your computer.

Codecs

A codec is software that is used to compress or decompress a digital
media file, such as a song or video. Windows Media Player and other
programs use codecs to play and create digital media files.

For example, when you rip a song from an audio CD to your computer, the
player uses the Windows Media Audio codec to compress the song into a
compact WMA file. When you play that WMA file (or any WMA file that
might be streamed from a Web site), the media player uses the Windows
Media Audio codec to decompress the file so the music can be played
through your speakers.

Why do I get a message that says my computer is missing a codec?

If you get a message that says that your computer is missing a codec, it
may be because you are using a file that was compressed using a codec
that Windows or the media player does not include by default. In many
cases, you can download and install the missing codec by clicking on the
Web Help button in the error message.

Please also see Windows Help and Support for more information.

Software - 43

Playing DVD movies

You can play DVD movies on your computer.

1. Insert the DVD.

Important! When you launch the DVD player for the first time, the
program asks you to enter the region code. DVD content is coded with
one of six regions. Please refer to the table below for DVD movie
region code information.

Once your DVD drive is set to a region code, it will play DVD discs
of that region only. You can set the region code a maximum of
five times (including the first time), after which the last region
code set will remain permanent. Recovering your hard disk does
not reset the number of times the region code has been set.

2. The DVD movie will automatically play after a few seconds.

Region code Country or region

1 USA, Canada

2 Europe, Middle East, South Africa, Japan

3 Southeast Asia, Taiwan, South Korea

4 Latin America, Australia, New Zealand

5 Former USSR, parts of Africa, India

6 People's Republic of China

Note: To change region code, insert a DVD movie of a different region
into the DVD drive.

44

Playing Blu-ray movies

If your computer is equiped with a Blu-ray disc drive, you can play Blu-ray
movies on your computer.

Simply insert the disc into the optical drive, after a short delay Cyberlink

erDVD will start to play the movie. Use the media controls to control

Pow

playback.

Dolby Home Theater (optional)

Your computer may provide additional sound options with Dolby Home
Theater.

Click on the Dolby Home Theater icon in the no

In the pop-up window, you can choose from preset sound
profiles: Music, Movie or Game. Click the power button in
the top-left corner
effects, or click the settings button to open advanced
settings. This windows includes an equalizer, surround
sound virtualizer and dialogue enhancer. Use the buttons
on the left to edit or create your own sound profiles.

to turn off Dolby Home Theater sound

tification area.

Software - 45

Social networks (optional)

The Social Networks application allows you
to quickly view your friends' updates, and
make your own updates without leaving

the
desktop. You can receive notifications and
status updates directly to your desktop, using
the sidebar to monitor multiple social
networks (Facebook, YouTube and Flickr).

Note: The Social Networks application is
a pre-installed option and may not be installed on all computers.

46

Be aware of your friends' messages and posted images as they happen; a
visible notification will alert you whenever a friend (or subscription) shows
some activity.

If your computer's keyboard features the optional Social

Networks key, press it to open the Social Ne

tworks application.

Log in... or Sign up

The top of the application shows your profile picture and account
information from Facebook. If you have not yet created or accessed your
Facebook profile, the top image is the anonymous white-on-blue
placeholder, and no information is shown.

When you first start the Social Ne

tworks application, you will be asked to

Log in to your social networks. If this does not happen automatically, click

Log In, at the top of the Social Networks window. If you just want to create
a new Facebook profile, click Sign Up and follow the instructions.

Note: All social activities re

quire Internet access. Make sure you are

connected to the Internet before using this application.

Authorize access

To receive updates, you must authorize access to your social network
accounts; each account must be activated separately. Click on the tab for
the network you want to activate (Facebook, YouTube or Flickr).

You need your account name and password for each network, or to create
a new account if you do not have one.

Note down all information you use for new accounts, including

Note:
the account name, email address and password. Keep this

Software - 47

information hidden in a safe place, so you may refer to it when you
access your accounts in the future.

Facebook

If you already have a Facebook account, click the Log In button to
activate access, or Sign up to Facebook to create an account.

If you choose Sign up to Facebook please fill in the requested
information, with your email and an appropriate password. You will then
continue to authorize access for your account.

Please allow access for all steps, this will ensure all Social Networks
features work normally.

YouTube

If you already have a YouTube account, enter the account information and
click the Log In button to activate access, otherwise select Sign up to
YouTube to create an account.

flickr

If you already have a flickr account, click the Log In button to activate
access, otherwise select Sign up to flickr to create an account. Confirm
that you authorise full access, this will ensure all Social Networks features
work normally.

48

Accessing your social networks

Once you have authorized access, your profile picture and
status information will be displayed. You may update this
information with a click.

Quick actions

Click on a link to see more in a new window. I.e. click on a
Facebook entry to open your Facebook account and view
the entire entry; click on a YouTube video title to view the
video.

Enter your status in the What's on

your mind? box and
click Share. You friends on Facebook will see your status
instantly.

To create a new album of photos in Facebook, select the images you want
to

add, drag them to your profile picture. You will be prompted for an
album name and description. Click on Upload to start copying the images
to your Facebook account.

Click the arrows in the bottom bar

to see more pages, if there are

more entries than can be shown on a page.
Click on the question mark in the top bar

to see the help file for Social

Networks.

Software - 49

Click on the arrow in the top bar to hide the full application and display a
small alert bar on the top of your screen. Click the alert bar (below) to see
the full window with a summary of your friends' activ

ities.

Note: Do not use the X icon to exit Social Networks, unless you want
to stop sending or receiving updates. Use the arrow in the top bar
to display the alert bar.

Checking your news feeds and information

Select the tab for the network you want to view:

A series of buttons for the network are available for each network. Hover
over the button to see a description. Select the button you want to see and
scroll through the list of items.

Example of Facebook tabs:

The first button, and the section viewed when a tab is first selected, are
the News Feed (for Facebook), Most Viewed for

YouTube and Contacts
for Flickr. If there are more entries than can be shown on one page, use
the arrows in the bottom bar to see more pages.

50

Changing settings

Click the settings icon to access settings for the social networks.

Live Update - If the L

ive Update button is active, you may download and

install an updated version of the Social Networks application.
Click the tab for a network to see specific settings; you may set how often

a network is check

ed (the refresh frequency) and logout from specific

networks in this section.
Click the X to exit the Settings secti

on.

Software - 51

INTERNET

FIRST STEPS ON THE NET

Protecting your computer

It is vital to protect your computer from viruses and attacks over the
Internet (see Internet security offer on page 35 and Security on page 61).
A comprehensive Internet security program is offered when you first start
your compute
certainly before you connect to the Internet.

Choose an Internet Service Provider

forgetting to talk to friends and family about their experiences or to check
reviews and consumer reports. The ISP you select will provide instructions
on how to connect to the Internet (you may need additional software or a
special ‘box’ that connects to your phone line).

r. You should activate this protection as soon as possible,

Using the Internet has become a natural part of daily
computing. Just a few simple steps can connect you to a
vast collection o
To accomplish these steps you should first select an
Internet Service Provider (ISP), which supplies the
connection between your computer and the Internet. You
should research the ISPs available in your region, not

f knowledge and communication tools.

52

Connection types

Depending on your computer model, your location and your communication
needs, you have several ways to connect to the Internet.

Dial-up

Some computers include a telephone dial-up (‘modem’) connector. This
allows you to connect to the Internet using your telephone line. With a dial­up connection, you cannot use the modem and the telephone
simultaneously on a single phone line. This type of connection is
recommended only if you have limited use of the Internet as the
connection speed is low and connection time is typically charged per hour.

DSL (e.g. ADSL)

DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over
the phone line. As DSL and phone do not use the same frequencies, you
can use your telephone at the same time you are connected to the Internet
(this requires a ‘micro-filter’ on each telephone socket to avoid
interference). To be eligible for DSL, you must be located near an DSL­equipped phone exchange (service is sometimes unavailable in rural
areas). Connection speeds vary depending on your location, but DSL
generally provides very fast and reliable Internet connection. As the
connection is always-on, it is generally charged at fixed monthly rates.

Note:

A DSL connection requires an appropriate modem. A modem is
usually provided by the ISP when you register. Many of these modems
include an ‘router’ that provides network and wi-fi access.

Internet - 53

Cable

A cable connection provides fast and always-on Internet service via a
cable television line. This service is generally available in large cities. You
can use your telephone and watch cable TV at the same time you are
connected to the Internet.

3G (WWAN or 'Wireless Wide-Area Network')

A 3G connection allows you to use cellular networks (such as those used
by a mobile phone) to connect to the Internet while away from home. The
socket for a SIM card may be built in to your computer, or may require an
external device, such as a USB modem or even an appropriately equipped
mobile phone.

Note: If your computer includes a SIM card slot, you require a
compatible SIM card and a contract with a cellular provider.
Before using the 3G features, check with your service provider to see
if any additional charges will be incurred, especially roaming charges.

Network connections

A LAN (Local Area Network) is a group of computers (for example, within
an office building or home) that share a common communications line and
resources. When you set up a network, you can share files, peripheral
devices (such as a printer) and an Internet connection. You can set up a
LAN using wired technologies (such as Ethernet) or wireless technologies
(such as WiFi or Bluetooth).

54

Wireless networks

A wireless LAN or WLAN is a wireless local area network, which may link
two or more computers without using wires. Setting up a wireless network
is easy and allows you to share files, peripheral devices and an Internet
connection.

What are benefits of a wireless network?

Mobility

Wireless LAN systems allow you and other users of your home network to
share access to files and devices connected to the network, for example a
printer or scanner.

Also you can share an internet connection with other computers in your
home.

Installation speed and simplicity

Installing a wireless LAN system can be fast and easy and eliminates the
need to pull cables through walls and ceilings.

Components of a wireless LAN

To set up your Wireless network at home you need to have the following:

Access point (router)

Access points (routers) are two-way transceivers that broadcast data into
the surrounding environment. Access points act as a mediator between
wired and wireless network. Most routers have a built-in DSL modem that
will allow you access to a high speed DSL internet connection. The ISP
(Internet Service Provider) you have chosen normally supplies a modem/

Internet - 55

router with the subscription to their services. Read carefully the
documentation supplied with your Access point/router for detailed setup
instructions.

Network cable (RJ45)

A network cable (also called RJ45 cable) is used to connect the host
computer to t

he access point (see illustration below); this type of cable

may also be used to connect peripheral devices to the access point.

Wireless adapter

An internal wireless adapter is normally already installed in
your computer. A button or controls in Windows allow you to

activate or deactivate the a

dapter.

56

Diagram of a working network

1. Access point/router

2. Desktop computer

3. Modem

4. Printer

5. Portable computer

6. PDA/Smartphone

7. Network cables
(RJ45)

Turning on/off a wireless network connection

Most computers feature a ‘WiFi’ button that turns the network connection
on or off.
Communication button, you may turn your wireless network on or off, or
control what is shared over the network with the network management
options. Click on Start
Network and Sharing Center.

If your computer has wireless access, but does not feature a

Warning: Using wireless devices while flying in aircraft is
prohibited. Switch off all devices before boarding an aircraft;

5

6

> Control Panel > Network and Internet >

4

1

3

7

2

Internet - 57

they may be dangerous to the operation of the aircraft, disrupt
communications, and even be illegal.

Surf the Net!

To surf the Internet, you need a program called an
Internet browser. Internet Ex

plorer provides an easy and
secure web browsing experience. As soon as you have
your Internet access installed and you are connected,
click on the Internet Explorer shortcut located on the
Windows desktop and take your Internet experience to a
new level!

58

Internet Explorer features

The image below shows the Internet Explorer browser’s start page. A brief
description of some key aspects of the browser are listed below.

4

5

6

7

8

3

2

1

1. Quick tabs: Select and navigate through open tabs by displaying

thumbnails of them all in a single window.

2. Favorites Center: Manage your favorite websites, your browsing history

and your RSS Feed subscriptions in just a few clicks.

3. Bing Bar: Search the web and use Bing tools to alert you of news, fill

forms automatically, stay safe online and more.

4. Back and Forward buttons: Navigate through pages you have already

visited.

Internet - 59

9

10

5. Address bar: Type in an Internet address (e.g. www.gateway.com) and

press the Enter key on your keyboard, this will take you directly to the
address you typed.

6. Tabs: View multiple sites in a single browser window by switching from

one site to another through tabs at the top of the browser frame.

7. RSS feeds: Allow you to keep up with your favorite websites in an

automated manner. An icon on the toolbar indicates that the site offers a
subscription feed that will notify you when content is updated. Your
browser delivers the information to your Favorites Center. Now you can
read news headlines, sports scores, etc. as soon as they arrive.

8. Reduce, maximize or close the window.

9. Instant Search Box: Search the web without having to open a search

provider page. You can customize your search by setting your favorite
search provider as the default. Use the dropdown list to choose a
provider.

10.Link to the Help menu: click to access the Internet Explorer Help

section. There you can find information about Internet Explorer and take
the Internet Explorer Tour. You may also press F1 on your keyboard.

Caution: Internet Explorer includes a Phishing Filter that warns
you about and helps to protect you from potential or known
fraudulent websites (sites that look legitimate but actually are
designed to capture your personal information). The address bar
will turn yellow and a warning message will be displayed if you
visit a suspected phishing site.

60

Gateway website

To get you started why not visit our website, www.gateway.com.
Gateway is dedicated to provide you with on-going personalized support.

Check out our Support section to get help tailored to your needs.
www.gateway.com is your portal to a world of online activities and

services: visit us regularly for the latest information and downloads!

Security

You are probably eager to explore everything the Internet has to offer. In
order for you to be safe online, Gateway has pre-installed Symantec’s
award-winning Norton Internet Security™ on your computer.

Norton Internet Security runs quietly in the background to block today’s
complex threats and protect your identity when you shop, bank, or browse
online.

Norton Internet Security blocks online identity theft, detects and eliminates
spyware, removes viruses and Internet worms, protects against hackers.

Definitions

What is a virus?

Malicious software, typically called ‘viruses’, are programs designed to
infect and damage computers. Most viruses are transmitted over the
Internet, emails or malicious Web sites. A typical virus will replicate and
pass itself undetected to multiple computers. Other forms of nuisance,
such as Trojan horses, worms or spam can infect your computer in various
ways, using up resources or clogging up a network.

Internet - 61

Note: Gateway guarantees that your computer was 100% virus free

at the time of purchase and does not cover damages due to viruses.

What is spyware?

Spyware refers to generally unwanted programs that are downloaded onto
your computer while connected to the Internet, often without you knowing
it. Once it has infected your computer, it can snoop on your browsing
activity, collect personal information, cause pop-up ads to appear, or even
change the configuration of your computer. Spyware consumes resources
on your computer; it can slow down your Internet connection or entire
computer system, and even cause crashes.

Spyware is sometimes used by unscrupulous companies to monitor and
track the sites you visit on the Internet so as to determine your web-surfing
habits and display targeted pop-up ads on your screen. However, some
kinds of spyware go beyond simple tracking and actually monitor
keystrokes and capture passwords, posing a serious security risk.

What is malware?

Malicious software, also known as malware, is software designed to
deliberately harm your computer. For example, viruses, worms, and
Trojan horses are malicious software. To help protect your computer
against malware, make sure it is using up-to-date antivirus and anti­malware software.

What is a personal firewall?

A personal firewall is a software program designed to prevent
unauthorized access to or from a private network. It acts as a shield to

62

protect your Internet connection from unwanted connections, some of
which may attempt to take control of your computer to install or re­distribute viruses or malicious programs. Each connection to your
computer is monitored - programs that attempt to receive information
without your permission are detected and the firewall will display an alert.
You can then decide if you will allow the connection, if the connection is to
a program you are currently using then normally you would allow it (i.e. a
game connecting to a multi-player server or an encyclopaedia making a
content update).

How to protect your computer

Cybercrime prevention can be straight-forward - when armed with a little
technical advice and common sense, many attacks can be avoided. In
general, online criminals are trying to make their money as quickly and
easily as possible. The more difficult you make their job, the more likely
they are to leave you alone and move on to an easier target. The tips
below provide basic information on how you can prevent online fraud.

Keep your computer current with the latest patches and updates

One of the best ways to keep attackers away from your computer is to
apply patches and other software fixes when they become available. By
regularly updating your computer, you block attackers from being able to
take advantage of software flaws (vulnerabilities) that they could otherwise
use to break into your system.

While keeping your computer up-to-date will not protect you from all
attacks, it makes it much more difficult for hackers to gain access to your
system, blocks many basic and automated attacks completely, and might

Internet - 63

be enough to discourage less-determined attackers, so they will give up
and look for a more vulnerable computer elsewhere.

More recent versions of Microsoft Windows and other popular software
can be configured to download and apply updates automatically so that
you do not have to remember to check for the latest software. Taking
advantage of auto-update features in your software is a great start toward
keeping yourself safe online.

Protect your computer with security software

Several types of security software are necessary for basic online security.
Security software essentials include firewall and antivirus programs. A
firewall is usually your computer's first line of defense-it controls who and
what can communicate with your computer online. You could think of a
firewall as a sort of "policeman" that watches all the data attempting to
flow in and out of your computer on the Internet, allowing communications
that it knows are safe and blocking "bad" traffic such as attacks from ever
reaching your computer.

The next line of defense many times is your antivirus software, which
monitors all online activities such as email messages and Web browsing
and protects an individual from viruses, worms, Trojan horse and other
types of malicious programs. Your antivirus and antispyware software
should be configured to update itself, and it should do so every time you
connect to the Internet.

Integrated security suites such as Norton Internet Security, which combine
firewall, antivirus, antispyware with other features such as antispam and
parental controls, have become popular as they offer all the security

64

software needed for online protection in a single package. Many people
find using a comprehensive security suite an attractive alternative to
installing, configuring and updating several different types of security
software.

A complete version of Norton Internet Security™ is pre-installed on
your Gateway system. It includes a free trial subscription to
protection updates. Make sure you Activate it!

Choose strong passwords and keep them safe

Passwords are a fact of life on the Internet today; we use them for
everything from ordering flowers and online banking to logging into our
favorite airline Web site to see how many miles we have accumulated.
The following tips can help make your online experiences secure:

• Selecting a password that cannot be easily guessed is the first step

toward keeping passwords secure and out of the wrong hands. Strong
passwords have eight characters or more and use a combination of
letters, numbers and symbols (e.g., # $ % ! ?). Avoid using any of the
following as your password: your login name, anything based on your
personal information such as your last name, and words that can be
found in the dictionary, especially "password". Try to select especially
strong, unique passwords for protecting activities like online banking.

• Keep your passwords in a safe place and try not to use the same

password for every service you use online.

• Change passwords on a regular basis, at least every 90 days. This can

limit the damage caused by someone who has already gained access to
your account. If you notice something suspicious with one of your online

Internet - 65

accounts, one of the first steps you can take is to change your
password.

Protect your personal information

Exercise caution when sharing personal information such as your name,
home address, phone number, and email address online. To take
advantage of many online services, you will inevitably have to provide
personal information in order to handle billing and shipping of purchased
goods. Since not divulging any personal information is rarely possible, the
following list contains some advice for how to share personal information
safely online:

• Keep an eye out for phony email messages. Things that indicate a

message may be fraudulent are misspellings, poor grammar, odd
phrasing, Web site addresses with strange extensions, Web site
addresses that are entirely numbers where there are normally words,
and anything else out of the ordinary. Additionally, phishing messages
will often tell you that you have to act quickly to keep your account open,
update your security, or urge you to provide information immediately or
else something bad will happen. Don't take the bait.

• Don't respond to email messages that ask for personal

information. Legitimate companies will not use email messages to ask
for your personal information. When in doubt, contact the company by
phone or by typing in the company Web address into your Web browser.
Don't click on the links in these messages as they make take you to
fraudulent, malicious Web sites.

66

• Steer clear of fraudulent Web sites used to steal personal

information. When visiting a Web site, type the address (URL) directly

into the Web browser rather than following a link within an email or
instant message. Fraudsters often forge these links to make them look
convincing.
A shopping, banking or any other Web site where sensitive information
should have an "S" after the letters "http" (i.e. https://www.yourbank.com
not http://www.yourbank.com). The "s" stands for secure and should
appear when you are in an area requesting you to login or provide other
sensitive data. Another sign that you have a secure connection is the
small lock icon in the bottom of your web browser (usually the right-hand
corner).

• Pay attention to privacy policies on Web sites and in software. It is

important to understand how an organization might collect and use your
personal information before you share it with them.

• Guard your email address. Spammers and "phishers" sometimes send

millions of messages to email addresses that may or may not exist in
hopes of finding a potential victim. Responding to these messages or
even downloading images ensures you will be added to their lists for
more of the same messages in the future. Also be careful when posting
your email address online in newsgroups, blogs or online communities.

Online offers that look too good to be true usually are

The old saying "there's no such thing as a free lunch" still rings true today.
Supposedly "free" software such as screen savers or smileys, secret
investment tricks sure to make you untold fortunes, and contests that

Internet - 67

you've surprisingly won without entering are the enticing hooks used by
companies to grab your attention.

While you may not directly pay for the software or service with money, the
free software or service you asked for may have been bundled with
advertising software ("adware") that tracks your behavior and displays
unwanted advertisements. You may have to divulge personal information
or purchase something else in order to claim your supposed content
winnings. If an offer looks so good it's hard to believe, ask for someone
else's opinion, read the fine print, or even better, simply ignore it.

Review bank and credit card statements regularly

The impact of identity theft and online crimes can be greatly reduced if you
can catch it shortly after your data is stolen or when the first use of your
information is attempted. One of the easiest ways to get the tip-off that
something has gone wrong is by reviewing the monthly statements
provided by your bank and credit card companies for anything out of the
ordinary.

Additionally, many banks and services use fraud prevention systems that
call out unusual purchasing behavior (i.e. if you live in Texas and all of the
sudden start buying refrigerators in Budapest). In order to confirm these
out of the ordinary purchases, they might call you and ask you to confirm
them. Don't take these calls lightly; this is your hint that something bad
may have happened and you should take necessary action.

Protect your computer with Windows security tools

Windows provides a variety of protection applications.

68

Windows Action Center

Windows provides a central area from where you can control the security
settings of y

our computer, helping you to protect it from Internet attacks
and ensuring that the latest security updates have been downloaded and
installed on your computer.

To open the Action Center, click on Start

> Control Panel > System

and Security > Action Center.
Alternatively, if a security alert

has been reported (in the
Notification Area, next

to the
clock) then you can click on the
notification balloon or double-click
on the small Security Alert icon.

The Action Center indicates the
status

and settings used for
important applications that protect
your computer. In addition

Windows Firewall, Windows
Defender and Windows Automatic Updates are provided by Microsoft as

part of a comprehensive system to defend your computer. The antivirus
application varies according to the program installed on your computer.

Windows Firewall

Windows has a firewall that protects your computer when connected to the
Intern

et. It stops programs from accessing the Internet without your

permission.

Internet - 69

Certain programs need access
to the Internet to function

rly, or even to function at

prope
all. If this is the case, you will
usually be asked to allow
access when you install a
program, or the first time you
use it. To check firewall
settings, click on Start

>

Control Panel > System and
Security > Windows Firewall.

Note: When you first

start to use a Firewall it is in a ‘Learning mode’,
you may see pop-up windows alerting you that certain programs you
know and trust wish to access the internet. After a period of time the
Firewall will know your list of trusted programs and won’t ask for
permission the next time the program tries to connect to the internet.
The Firewall also protects your computer from programs from the
internet trying to access your computer; this sometimes is necessary
to allow access for program updates, downloads, etc.

Caution: Please note that most security software suites provide
similar functionality and will disable Windows Firewall in order to
improve system performance.

Windows Updates

If you have an active Internet connection, Windows can check for
important updates for your comput

er and install them automatically. These

70

updates include security patches and program updates that can improve
your computing experience and help protect your computer against new
viruses and attacks.

Windows Defender

Windows Defender help

s protect
your computer against malicious
and unwanted

software, such as
spyware and adware. Windows
Defender is installed and turned
on by default.

To help protect your privacy and
your compu

ter, Windows
Defender includes real-time
protection options. Real-time
protection alerts you when
spyware and other potentially
unwanted software attempt to install themselves or run on your computer.
You are also alerted if programs attempt to change important Windows
settings.

Note: Wind

ows Defender works with your Windows Update settings

to automatically install the latest definitions.

Caution: Please note that most security software suites provide
similar functionality and will disable Windows Defender in order
to improve system performance.

Internet - 71

User Account Control

The User Accounts control panel can help

prevent unauthorized changes
to your computer. User Accounts will ask you for permission or an
administrator password before performing actions that could potentially
affect your computer's operation or that change settings that affect other
users. When you see a User Account message, read it carefully, and then
make sure the name of the action or program that's about to start is one
that you intended to start.

By verifying these actions before they start, User Account settings can
help prevent malicious software (malware) and spyware from installing or
making changes to your computer without permission.

To access User Ac
User Accounts and Family Safety > User Acc

Note: You may turn off the

count settings, click on Start > Control Panel >

ounts.

User Account Control Messages (not

recommended) in the User Account Control settings window.

72

Internet Explorer security settings

Internet sites use small files called cookies to keep track of user
preferences and information. You can adjust your Internet browser's
security settings to determine how much -or how little- information you are
willing to accept from a Web site.

To access Internet Explorer security settings:

1. In Internet Explorer, click on Tools > Internet Options.

2. In the Privacy tab, move the slider up or down to select a setting.

How do I know when my computer is at risk?

If the Action Center reports an alert, or if your computer behaves
erratically, crashes unexpectedly or if some of your programs do not work
correctly, your computer may be infected by malicious software. However,
do not blame every computer problem on a virus! If you suspect your
computer is infected, the first thing to do is update, if you have not already
done so, and run your antivirus and anti-spyware software.

Internet - 73

HELPDESK

SAFE COMPUTING

To make the most of your new computer and ensure it runs smoothly for a
long time, you should use the programs below and regularly perform the
actions described in this guide.

Maintenance

Recommended maintenance tasks

There are several tasks you should perform periodically (about once per
month) to ensure your computer stays in good health:

Error checking

Using the Check Disk tool regularly prevents your system from getting
unreliable and information getting lost. It checks and repairs two types of
errors:

• file system errors, such as fragmented files that were not deleted and

files with invalid sizes or dates;

• physical errors, which may occur on your hard disk as it wears out over

time.

1. Click on Start > Computer. Right-click on the Gateway (C:) icon

and select Properties.

2. Click on Tools and Check Now in the Error-checking section.

74

3. Tick Automatically fix file system errors in the options area. If you tick

Scan for and attempt recovery of bad sectors, your computer will

carry out the physical error checking when you next restart your
computer. Click on Start to proceed.

Disk Cleanup

The Disk Cleanup Wizard helps
free up space on your disk drive. It
searches your drive and

displays
unused files, such as temporary
Internet files, files in the Recycle
Bin and other temporary files that
you may safely delete.

1. Click on St

art > Computer.
Right-click on the Gateway icon
and select Properties.

2. Select the General tab and click
on the Disk Cleanup button
(next to the diagram of the disk
drive.

3. Tick each category in the Files to
delete area you wish to delete
and click on OK.

Helpdesk - 75

Disk Defragmenter

With the creation and deletion of files over time, scattering occurs all over
the hard disk area and affects performance. The Disk Defragmenter helps
you rearrange the items stored on your hard drive to make your computer
run faster and more efficiently.

Running the Disk Defragmenter once a month (depending on computer
usage) will decrease wear and tear on your hard drive and thus decrease
the chance of a fault developing at a later date.

1. Perform a Disk Cleanup and
close all open programs.

2. Click on Start > Computer.
Right-click on the Gateway icon
and select Properties.

3. Click on Tools and Defragment

now....

4. Click on the volume you want to
defragment and click on
Defragment to start. The whole
process may take several hours
to complete. It is best not to use your computer while running the Disk
Defragmenter as any changes on your system may cause the process
to restart. If your hard disk is divided into several partitions you should
perform the same action for each partition.

76

Manage your hard disk drive (HDD)

Check the remaining free space on your hard disk drive

1. Click on Start > Computer.

2. Right-click on the Gateway icon and select
Properties.

3. The Hard Disk Properties window displays the
amount of used space and free space on your
hard disk. If your hard disk is almost full (less
than 200 MB remaining), you should consider
freeing some space.

To see easily how much space is used and how
much is left, simply place your pointer over the
hard disk drive icon. The information will
automatically appear.

Free some Space on your hard disk drive

1. Empty the Recycle Bin: When you delete a file
from your computer, Windows places it in the
Recycle Bin. All the deleted files remain there until
you decide to permanently delete them from your
computer or to restore them to their original
location. Double-click on the Recycle Bin on the
Windows desktop and click on Empty Recycle
Bin or select only the items you want to delete. Items deleted from
external devices, such as memory cards, do not go to the Recycle Bin,
they are permanently deleted.

Helpdesk - 77

2. Uninstall the programs you no longer use:
Click on Start > Control Panel > Programs > Programs and

Features.

3. Archive files on an external hard disk drive, recordable CDs or DVDs (if
your computer is equipped with a CD or DVD writer) and delete them
from the hard disk.

Run Windows System Tools

Windows includes some convenient tools to keep your computer in good
shape. Use these tools on a regular basis to maintain a reliable and
speedy system! To make it easier, System Tools includes a Scheduled
Tasks utility, which you can customize to run specific tasks regularly.

To access the list of System Tools, click

Accessories

folder in the list of programs and finally select

Start

>

All Programs

System Tools

, then the

.

78

Windows System Restore.

System Restore

monitors changes to your computer and automatically
creates restore points that store your computer’s configuration each time a
major change occurs (such as installing programs). It can undo harmful
changes to your computer and restore settings and performance without
removing your personal data files (such as documents, browsing history,
photos, favorites, or emails).

Note: If

you only need to uninstall a program, do not use System
Restore. To uninstall a program use Programs and Features in the
Control Panel.

To start System Restore from the Windows desktop:

Click Start

> All Programs > Accessories > System Tools >

System Restore.

Helpdesk - 79

If you cannot access the Windows desktop:

1. Press the Alt+F10 key upon start-up when the Gateway logo appears.
This will open the Recovery Program.

2. Select Windows System Restore and click Next. Your computer will
automatically restart and open System Restore.

System Restore options

Restore your computer to an earlier time

This option will return to your computer to how it was on an earlier date,
without affecting your personal documents or emails (it will not restore lost
documents either). By default Windows saves snapshots of itself when
major changes are made to the Operating System (e.g. driver installations
or specific software). This is useful when a driver installation failed, or
when you changed a system setting, and it did not work.

1. Click Next.

2. Select from the list the date when the restore point was created and
click Next.

3. In the confirmation screen, click on Finish to restore the computer to the
selected date and time.

80

Create a Restore Point

Windows creates restore points automatically at regularly scheduled times
or before certain programs or drivers are installed. This option allows you
to create your own restore points when you need to.

1. Click Start > Control Panel > System and Security > System.
Click on System protection in the sidebar and then click the Create...
button.

2. Enter a description to identify this restore point. System Restore
automatically adds the date and time to this name.

3. To finish, click on Create.

Undo the last restoration

If the system fails after restoring the computer to a certain date, you can
use this option to undo the restoration.

Alternately, you can use Last Known Good Configuration to restore the
system to your most recent settings that worked.

1. Restart the computer, press F8 to access advanced startup options.

2. Use the arrow keys to highlight Last Known Good Configuration and
press Enter.

Updates

As new viruses, worms, and other threats are discovered every day,
keeping your security applications and operating system up-to-date is
crucial.

To keep your computer safe and reliable:

Helpdesk - 81

• Perform updates when prompted by Windows Action Center.

• Use Microsoft Windows Automatic Updates.

• Run Windows Update.

Internet security

Norton Internet Security, combined with other security applications can

protect your computer from Internet attacks and ensure that the latest
security updates have been downloaded and installed on your computer.
Norton Internet Security performs automatic updates through Live Update.
You can also start a manual update from the main interface of Norton

Internet Security and the Live Update link.

Operating system, software and drivers

Windows Update can help you

keep your computer up-to-date. It
allows you to choose

and download
updates for your computer's
operating system, software, and
hardware.

New content is added to Windows
Update regularly, so

you can
always get the most recent updates
and solutions to protect your
computer and keep it running smoothly.

art > Control Panel > System and Security > Windows Update.

• St

82

Windows Remote Assistance

Remote Assistance allows a Windows user to temporarily take over a
remote Windows computer over a network or the internet to resolve
issues. Remote Assistance makes it possible to diagnose and repair
problems with a computer without personally visiting it.

You can access Remote Assistance by clicking on Start > All

Programs > Main

tenance > Windows Remote Assistance. Upon

launching Remote Assistance, you will see a screen giving you the choice
of either inviting someone to help you or offering to help someone.

Helpdesk - 83

RECOVERY

GATEWAY RECOVERY MANAGEMENT

Gateway Recovery Management is only available with a preinstalled
Windows operating system.

If your computer experiences problems that are not recoverable by other
methods, you may need to reinstall the Windows operating system and
factory-loaded software and drivers. To ensure you can recover your
computer when needed, you should create a recovery backup as soon as
possible.

Creating recovery discs

To reinstall using discs, you must create a set of recovery discs
beforehand. Throughout the process, you will be guided by on-screen
instructions. Please read them carefully!

1. Click on Start > All Programs > Gateway, then click on Gateway

Recovery Management.

84

2. To create recovery discs for the hard drive’s entire original contents,

including Windows and all factory-loaded software and drivers, click
Create Factory Default Disc.

- OR ­To create recovery discs for only the factory-loaded software and drivers,

click Create Drivers and Applications Backup Disc.

Important: We recommend that you create each type of recovery
disc as soon as possible.

Recovery - 85

The Create Factory Default Backup dialog box opens.

This dialog box tells you the number of blank, recordable discs you will
need to complete the recovery discs. Make sure that you have the
required number of identical, blank discs ready before continuing.

86

3. Insert a blank disc into the drive indicated in the Backup to list, then click

Next. You will be shown the backup progress on the screen.

The drive ejects each disc as it completes burning it.

4. Remove the disc from the drive and mark it with a permanent marker.

Important: Write a unique, descriptive label on each disc, such as
‘Windows Recovery Disc 1 of 2’ or ‘Apps/Drivers Recovery disc’.
Make sure you keep the discs in a safe place that you will
remember.

5. If multiple discs are required, insert a new disc when prompted, then

click OK. Continue until the process is complete.

RECOVERING YOUR SYSTEM

If Gateway support did not help fix your problem, you can use the
Gateway Recovery Management program. This will restore your computer

Recovery - 87

to the same state as when you purchased it, while giving you an option to
retain all settings and personal data for later retrieval.

To recover your system:

1. Perform minor fixes.

If only one or two items of software or hardware have stopped working
correctly, the problem may be solved by reinstalling the software or the
device drivers.
To recover software and drivers that were pre-installed at the factory, see
“Recovering pre-installed software and drivers” on page 89.
For instructions on reinstalling software and drivers that were not pre­installed, see that product’s documentation or technical support Web
site.

2. Revert to a previous system condition.

If reinstalling software or drivers does not help, then the problem may be
solved by returning your system to a previous state when everything was
working correctly.
For instructions, see “Returning to a previous system condition” on page

90.

3. Reset your system to its factory condition.

If nothing else has solved the problem and you want to reset your system
to factory condition, see “Returning your system to its factory condition”
on page 91.

88

Types of recovery

Recovering pre-installed software and drivers

As a troubleshooting step, you may need to reinstall the software and
device drivers that came pre-installed on your computer from the factory.
You can recover using either your hard drive or the backup you have
created.

• New software - If you need to recover software that did not come pre-

installed on your computer, you need to follow that software’s installation
instructions.

• New device drivers - If you need to recover device drivers that did not

come pre-installed on your computer, follow the instructions provided
with the device.

To recover your pre-installed software and drivers:

1. Click on Start > All Programs > Gateway, then click on Gateway

Recovery Management. Gateway Recovery Management opens.

- OR ­If you are recovering from your driver and application recovery backup,

insert it into the disc drive, then go to Step 3 after the Gateway Application
Recovery main menu opens.

2. Click on the Restore tab, then click Reinstall Drivers or Applications.

The Gateway Application Recovery main menu opens.

Recovery - 89

3. Click on Contents. A list of software and device drivers opens.

4. Click on the install icon for the item you want to install, then follow the

on-screen prompts to complete the installation. Repeat this step for
each item you want to reinstall.

Returning to a previous system condition

Microsoft System Restore periodically takes ’snapshots’ of your system
settings and saves them as restore points. In most cases of hard-to­resolve software problems, you can return to one of these restore points to
get your system running again.

Windows automatically creates an additional restore point each day, and
also each time you install software or device drivers.

90

Help: For more information about using Microsoft System Restore,
click Start, then click Help and Support. Type windows system
restore in the Search Help box, then press Enter.

To return to a restore point:

1. Click on Start > Control Panel > System and Security > Action

Center, then click on Recovery.

2. Click on Open System Restore, then Next.

3. Click on he restore point you want, click on Next, then Finish. A

confirmation message box appears.

4. Click on Yes. Your system is restored using the restore point you

specified. This process may take several minutes, and may restart your
computer.

Returning your system to its factory condition

If your computer experiences problems that are not recoverable by other
methods, you may need to reinstall everything to return your system to its
factory condition. You can reinstall using either your hard drive or the
recovery discs you have created.

Caution: This complete recovery deletes everything on your hard
drive, then reinstalls Windows and all software and drivers that
were pre-installed on your system. If you can access important
files on your hard drive, back them up now.

• If you can still run Windows, see “Recovering from within Windows”

below.

Recovery - 91

• If you cannot run Windows and your original hard drive is still working,

see “Recovering from the hard drive during startup” on page 93.

• If you cannot run Windows and your original hard drive has been

completely re-formatted or you have installed a replacement hard drive,
see “Recovering from your recovery discs” on page 93.

Recovering from within Windows

To reinstall Windows and all pre-installed software and drivers:

1. Click on Start > All Programs > Gateway, then click on Gateway

Recovery Management. Gateway Recovery Management opens.

2. Click on the Restore tab, then Restore system to factory default. The

Confirm Restoration dialog box opens.

3. Click on Yes, then Start. A dialog box displays information about the

hard drive that the operating system will be recovered to.

Caution: Continuing the process will erase all files on your hard
drive.

4. Click on OK. The recovery process begins by restarting your computer,

then continues by copying files to your hard drive. This process may
take a while, but a Gateway Recovery Management screen shows you
its progress.

When the recovery has finished, a dialog box prompts you to restart your
computer.

5. Click on OK. Your computer restarts.

6. Follow the on-screen prompts for first-time system setup.

92

Recovering from the hard drive during startup

To reinstall Windows and all pre-installed software and drivers:

1. Turn on your computer, then press Alt+F10 during startup. Gateway

Recovery Management opens.

2. Click on Restore system from factory default.

Caution: Continuing the process will erase all files on your hard
drive.

3. Click on Next. Your hard drive’s original, factory-loaded contents are

recovered. This process will take several minutes.

Recovering from your recovery discs

To reinstall Windows and all pre-installed software and drivers:

1. Turn on your computer, insert the first system recovery disc into your

optical disc drive, then restart your computer.

Caution: Continuing the process will erase all files on your hard
drive.

2. If it is not already enabled, you must enable the F12 Boot Menu:

1. Press F2 when starting your computer.

2. Use the left or right arrow keys to select the Main menu.

3. Press the down key until F12 Boot Menu is selected, press F5 to
change this setting to Enabled.

4. Use the left or right arrow keys to select the Exit menu.

5. Select Save Changes and Exit and press Enter. Select OK to
confirm.

Recovery - 93

6. Your computer will restart.

3. During startup, press F12 to open the boot menu. The boot menu allows
you to select which device to start from, such as the hard drive or an
optical disc.

4. Use your arrow keys to select the line CDROM/DVD (this line may start
with ’IDE 1...’), then press Enter. Windows installs from the recovery
disc you inserted.

5. Insert the second recovery disc when prompted, then follow the on-screen
prompts to complete the recovery.

94

REGULATORY INFORMATION

PREVENTION OF HEARING LOSS

- Caution: Permanent hearing loss may occur if earphones or headphones are used
at high volume for prolonged periods of time.

This device have been tested to comply with the Sound Pressure Level
requirement laid down in the applicable EN 50332-1 and/or EN 50332-2
standards.

-

Note: For France, mobile headphones or earphones for this device have been
tested to comply with the Sound Pressure requirement laid down in the
applicable NF EN 50332-1:2000 and/or NF EN 50332-2:2003 standards as required
by French Article L. 5232-1.

- A pleine puissance, l’écoute prolongée du baladeur peut endommager l’oreille de
l’utilisateur.

CAUTION when listening

To protect your hearing, follow these instructions.

- Increase the volume gradually until you can hear clearly and comfortably.

- Do not increase the volume level after your ears have adjusted.

- Do not listen to music at high volumes for extended periods.

- Do not increase the volume to block out noisy surroundings.

- Decrease the volume if you can’t hear people speaking near you.

IRELESS DEVICES

W

Caution: Wireless devices are not user-serviceable. Do not modify them in
any way. Modification to a wireless device will void the authorization to use
it. Contact Gateway for service information.

Regulatory information - 95

Caution: The transmitting device embedded in this computer may not be

used with any antenna other than the one provided with the computer.

Warning: Using wireless devices while flying in aircraft is prohibited. Switch
off all devices before boarding an aircraft; they may be dangerous to the
operation of the aircraft, disrupt communications, and even be illegal.

EDERAL COMMUNICATIONS COMMISSION (FCC) INTENTIONAL EMITTER PER FCC PART 15

F

Low power, Radio transmitter type devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz band and/or 5.15 – 5.35 GHz band, may be present
(embedded) in your computer system. This section is only applicable if these devices are
present. Refer to the system label to verify the presence of wireless devices.

Wireless devices that may be in your system are only qualified for use in the United States
of America if an FCC ID number is on the system label.

Operation of this device is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation of the device.

U

NINTENTIONAL EMITTER PER FCC PART 15

This device has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

96

- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

ADIO DEVICE REGULATORY NOTICE

R

-

Note: Regulatory information below is for models with wireless LAN and/or
Bluetooth only.

General

This product complies with the radio frequency and safety standards of any country or
region in which it has been approved for wireless use. Depending on configuration, this
product may or may not contain wireless radio devices (such as wireless LAN and/or
Bluetooth modules). Information below is for products with such devices.

Wireless operation channels for different domains

N. America 2.412-2.462 GHz Ch01 through Ch11

Japan 2.412-2.484 GHz Ch01 through Ch14

Europe ETSI 2.412-2.472 GHz Ch01 through Ch13

This equipment is in compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.

France: Restricted wireless frequency bands

Some areas of France have a restricted frequency band. The worst case maximum
authorized power indoors is:

- 10 mW for the entire 2.4 GHz band (2400 MHz - 2483.5 MHz)

- 100 mW for frequencies between 2446.5 MHz and 2483.5 MHz

- Note: Channels 10 through 13 inclusive operate in the band 2446.6 MHz to 2483.5
MHz.

Regulatory information - 97

There are few possibilities for outdoor use: On private property or on the private property
of public persons, use is subject to a preliminary authorization procedure by the Ministry
of Defense, with maximum authorized power of 100 mW in the 2446.5 - 2483.5 MHz band.
Use outdoors on public property is not permitted.

In the departments listed below, for the entire 2.4 GHz band:

- Maximum authorized power indoors is 100 mW

- Maximum authorized power outdoors is 10 mW

Departments in which the use of the 2400 - 2483.5 MHz band is permitted with an EIRP
of less than 100 mW indoors and less than 10 mW outdoors:

01 Ain Orientales
02 Aisne
03 Allier
05 Hautes Alpes
08 Ardennes
09 Ariege
11 A u de
12 Aveyron
16 Charente
24 Dordogne

25 Doubs
26 Drome
32 Gers
36 Indre
37 Indre et Loire
41 Loir et Cher
45 Loret
50 Manche
55 Meuse
58 Nievre

59 Nord
60 Oise
61 Orne
63 Puy Du Dome
64 Pyrenees Atlantique
66 Pyrenees
67 Bas Rhin
68 Haut Rhin
70 Haute Saone
71 Saone et Loire

75 Paris
82 Tarn et Garonne
84 Vaucluse
88 Vosges
89 Yonne
90 Territoire de Belfort
94 Val de Marne

This requirement is likely to change over time, allowing you to use your wireless LAN card
in more areas within France.
Please check with ART for the latest information (www.art-telecom.fr).

Note: Your WLAN Card transmits less than 100 mW, but more than 10 mW.

-

List of National Codes

This equipment may be operated in the following countries:

Country

Austria AT Germany DE Malta MT United Kingdom GB

ISO 3166
2 letter
code

Country

ISO 3166
2 letter
code

Country

ISO 3166
2 letter
code

Country

ISO 3166
2 letter
code

98