To set up the monitor, first attach the base, then make your cable connections.
Attachi ng the bas e
To attach the base:
1Place the monitor base on a table top.
2Sli de the m on i tor ne c k d ow n o n to t h e ba se u n t i l it cl i ck s i nto p l a c e. You m ay n ee d to p res s
the button on the base to let your monitor slide on smoothly.
Connec ting video inputs
To connect video sources to your monitor:
1Position your computer and the monitor so you can reach the back of each.
2Make sure that you computer is turned off.
2
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3If your computer has an HDMI digital audio/video connector, connect an HDMI cable to the
HDMI connector under the back of the display.
Important
An HDMI cable has not been included with your monitor. A cable can be
purchased from www.gateway.com
Internet retailers and electronic retail stores.
- OR If your computer has a digital v ideo connect or (D VI), connect the DVI video cable to the whit e
connector under the back of the display.
(available in the U.S. only) or from various
- OR If your computer has only an analog VGA (blue) port, connect the VGA video cable to the
VGA video connector under the back of the display.
4Connect the other end of the video cable to the matching video port on the back of your
computer.
3
Using Your Gateway Flat-Pan el Monitor
5Connect other video sources (such as a DVD player, video camera, or receiver) to the
appropriate video jacks on the back of the monitor.
Setting up the optional speaker bar
An optional speaker bar is available for mounting underneath your monitor. In the United States,
you can order a speaker bar from www.gateway.com.
To install the speaker bar:
1Tu rn of f t h e m o n i t o r.
Important
If you connect the speaker bar to the monitor while the monitor is turned on,
the speaker bar will not initialize and will not work correctly. If this happens, turn
the monitor off, then back on to enable the speaker bar.
VGA portDVI portHDMI port
2Tilt the screen back, then match the mounting clips on each side of the speake r bar with
the mounting slots underneath the monitor.
Mounting slot
Mounting clip
3Slide the speaker bar forward onto the bottom of your monitor until it snaps into place. Make
sure that it is secure by pulling it downward.
4
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4Plug the speaker bar’s power and audio plugs into the appropriate connectors underneath
the monitor.
Power
connector
Audio jack
5Plug the speaker bar’s pink and green 3.5 audio plugs into the appropriate speaker and
microphone connectors on the computer.
Important
For best audio performance use an HDMI connection. The digital audio is
conveyed along the same cable as the digital video, and no additional audio
connection i s r equired. You may need t o set y our v ideo sour c e’ s a udio mode t o PCM
or ANALOG to hear the audio. See your source device’s user guide for more
information.
For information on using the s peaker bar, see “Using the speaker bar” on page 14.
To remove the speaker bar:
1Disconnect all audio and power cables from the speaker bar.
2Press the two clips on the back of your monitor, then slide the speaker bar back.
Mounting clip
5
Connec ting pow er
To connect power:
1Position y our monitor so you can reach the bac k , then connect the power cord t o t h e po w e r
2Plug the power cord into a correctly grounded power outlet. We recommend using a surge
3To make sure that the monitor’s power is correctly connected, check the power button on
Using Your Gateway Flat-Pan el Monitor
connector under the back of the monitor.
protector (not included) to protect your monitor from voltage spikes.
the front button panel. The power icon on the power button should be glowing purple. If
the power icon is not visible, power is not connected.
Connec ting a sec urity c able
Y ou can sec ure y our monit or t o y our computer de sk (or t o another hea vy objec t) with a cable lock.
To connect a cable lock, follow the cable lock’s instructions to connect it to the Kensington lock
slot on the back of your monitor (cable lock not included).
Kensington lock slot
6
Ergonomic guideline s
The recommen ded sc reen positi oning is ba sed up on the following guidelines. The s e guideline s ar e
based on available scientific literature and published standards.
Screen height
The recommended screen height for displays (except in special circumstances, such as for bifocal
use) is that the top of the display should be set at or slightly below (about 1 inch or 25mm) your
eye level while you are sitting in a comfortable working posture. This guideline places the center
of the screen at an ideal 15° to 20° viewing angle for most desktop displays.
Screen tilt
The screen should be tilted so your line of sight is perpendicular to the screen. This angle creates
the m ost co ns iste nt viewi ng di st anc e w hen sc an nin g fro m th e to p of t he scree n to th e bo ttom .
You may need to adjust lighting to avoid screen glare when the screen is tilted upward.
Screen distance from user
The screen should first be placed at arm’s length from the user, then adjusted back and forth to
suit individual preference.
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Starting the monit or
T urning on the monit or
To s t a rt t h e m o n i to r :
1T ouch the power button on the fr ont of monitor . The power LED on the power button c hanges
from purple (off) to blue (on), then turns amber/orange (standby) if no video source is
detected.
Tip
For more information on EzTouch buttons, see “Using the EzTouch menu
buttons” on page 8.
Power b u tton
7
Using Your Gateway Flat-Pan el Monitor
2Turn on your computer. After your computer is running, the power LED on the monitor’s
power button should turn blue, indicating that the monitor has detected a video source.
Allow about 10seconds for the display image to appear.
If you do not see an image after waiting 10seconds, check the color of the power button
light.
•No light—The monitor is not receiving power. Make sure that the monitor is plugged
into an AC outlet.
•Purple—The monitor is turned off. Touch the power button to turn it on.
•Amber—The monitor is not detecting a video source. Check the video input connections
and make sure that the computer is turned on and connected correctly to the monitor.
•Blue—The monitor is detecting a video source. Check the brightness setting.
For more troubleshooting information, see “Troubleshooting” on page15.
3The first prompt you see is the language selection menu settings. You must select a default
language for the OSD before you can proceed.
Tip
T o modify t he lan guage y o u sele c t at a f utur e ti me, use the Advanced menu.
If you cannot acc ess t he Advanced menu because yo u ch os e a lang uage y ou can not
read, do the following:
• Un pl ug the mo ni tor from the po we r o ut le t for ten or m ore s ec on ds .
• Plug the monitor back into the power outlet.
You will be prompted for the language selection menu settings again.
4Adjust the tilt o f the monitor for the best viewing angle.
5For VGA input only: After you see the Windows desktop, touch (Menu) on the front of
your m o n i tor, th en to u ch (Auto) to automatically adjust your display image to the ideal
settings.
6Use the on-screen display (OSD) to adjust other monitor settings. For more information, see
“Adjusting monitor settings” on page 8 .
Adjusting monit or set tings
Use the monitor controls (locat ed on the monit or itself) and computer control s (acces sible through
Windows) to adjust the display image. For more information about computer controls, see
“Changing Windows screen settings” on page13.
Using the E zT ouc h menu butt ons
This monitor features an on-screen display (OSD) and EzTouch menu buttons that let you adjust
contrast, brightness, and other settings for the monitor. The monitor saves changes you make to
the settings, even if you turn off the monitor. Your monitor has two levels of menus, and the
functionality of the touch buttons depends on the menu that is currently open:
•The shortcut menu (the first menu that appears) lets you quickly change some of the most
commonly accessed settings.
•The main menu lets you precisely adjust all levels of settings .
8
Using the sh ort cut menu
To use the shortcut menu:
1Touch (Menu) on the front of your monitor. The rest of the button icons light up and the
shortcut menu opens. (T he menu’s appearance and c hoices v ary , depending on the curr ently
active video input and whether the speaker bar is attached.)
Important
The buttons are very sensitive, and may be “pressed” by holding your finger
just above its surfa ce. To completely “release” a touch button, make sure that you
lift your finger well away from the button.
2To use an EzTouch menu button, lightly touch its icon. For adjusting a setting’s values, you
can press and hold touch buttons as you would conventional buttons.
www.gateway.com
Theme Select (Volume Adjust when optional speaker bar is connected)
Input Select (Mut e wh en opt ional sp eaker bar is connect ed)
Auto (Input Select when optional speaker bar is connected)
PIP On
PIP Settings
Cancel
Main Menu
•Touch the (Theme Select) buttons to cycle through the preset video themes (brightness,
contrast, and temperature configurations):
•User
•Movie
•Game
•Picture
•Web
•Warm
•Cool
•Touch (Input Select) to cycle through the available video sources.
Important
If, after the monitor is turned on, it does not find an active video input, the
monitor enters into standby and the power LED turns orange. To manually switch
inputs, touch (Menu), then se le ct th e i np ut from the on -s cree n li st .
•Touch (Mute) to mute the optional speaker bar. This option is only available when the
optional speaker bar is connected.
•Touch (Auto) to aut omatical l y adju st your display image to the ideal s e t ting s. This option
is only available when the video inp ut is VGA.
•Touch (PIP On) to turn on Picture-in-Picture, and touch (PIP Settings) to adjust the
PIP position, size, and other advanced PIP settings.
9
•Touch (Cancel) to ex it th e s ho rtcut me nu.
•Touch (Main Menu) to open the main menu.
•To turn off the button icons and close the menu, wait about ten seconds without pressing
a bu tton.
Using the main menu
To use the main menu:
1Touch (Menu) on the front of your monitor. The rest of the button icons light up and the
shortcut menu opens.
holding your finger just above its surface. To completely “release” a touch button,
make s ure th a t you li ft yo ur fi ng er we ll away from the bu tton.
press and hold touch buttons as you would conventional buttons.
2Touch (Main Menu). The main menu opens.
Using Your Gateway Flat-Pan el Monitor
Important
The EzTouch menu buttons are very sensitive, and may be “pressed” by
Tip
To use a button, lightly touch its ic on. For adjusting a se tting’s values, you can
Choose option or mode, Adjust setting
Select
Back
Menu or Menu Off
Tip
While the OSD is active, on-screen labels appear next to the buttons to help
you identify them.
3T ouch the (Choose Option) but tons to highlight a sett i ng, t hen t ouch (Select) to open
the selected menu or setting.
4Touch the (Adjust) bu tton s to ad just th e set tin g o r ch an ge t he o p tio n.
5Touch (Back) to retu rn to a p revi ous me nu.
6When you have finished making all adjustments, touch (Menu Off) to exit.
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OSD MenuDescription
www.gateway.com
Main menu
Pictur e menu
PIP Settings menu
Auto—Automatically adjusts your monitor to its optimum settings. (VGA input only)
Picture—Opens the Picture menu, where you can adjust brightness, contrast, and gamma.
PIP Settings—Opens the PIP Settings menu, where you can adjust the source, position, size, and
transparency of the Picture-in-Picture image.
Video a dj us t —Opens the Video Adjust menu, where you can adjust the sharpness of the picture and the
vide o as pe ct ra ti o.
Geometry—Opens the Geometry menu, where you can adjust image size and minimize distortions. (VGA
input only)
Audio—Opens the Audio menu, where you can adjust volume, bass, treble, 3D audio, audio source, and
audio switching. (Speaker bar must be connected.)
Advanced—Opens the Advanced menu, where you can adjust color balance, change the OSD language,
and display information about current monitor settings.
Reset—Resets the monitor to its factory settings for the currently displayed input.
Brightness— Adjusts the amou nt of li ght in the darkest po rtion of the picture. Use the lowest brigh tness
setting you a re c om fort a b l e wi th to maximize the life of the mo n ito r b a ck l i g h t s. You may need to read j u st
brightness after the mo nitor warms up .
Contrast—Adjusts the level of white between the lightest and darkest portions of an image.
Gamma—Custo mizes the gamma level. High gamma levels increase white levels and low gamma levels
increase contrast. (VGA input only)
Saturation—Adjusts the intensity of a hue. High saturation results in very bright, vivid colors. Low
saturation results in grayish colors. (HDMI/DVI input only)
Tint/Hue—Adjusts the color spectrum of the display. (HDMI/DVI input only)
PIP Display—Toggles the display of the PIP window.
Source—Sets the source of the video used in the PIP window.
Position—Sets the posi tio n of th e PIP wind ow on th e mai n scree n.
Size—Set s the size of th e PIP windo w.
Transparency—Sets the transparency of the PIP window. The PIP window can be fro m almost transparent
to completely opaque. When the PIP window is transparent, you are able to see through the PIP video
display to your Windows desktop, which makes it easier to access your computer programs while watching
video.
Swap—Switches the PIP image to the main image, and the main image to the PIP image.
PIP Picture—Opens a menu where you can set the PIP brightness, contrast, saturation, and tint/hue.
Video Adjust menu
Unless otherwise indicated, these settings apply only to SD (standard definition) video at 480i and below.
Where “PC input” is indicated, the resolutions that apply are from 800× 600 to 1920× 1200.
Sharpness—Ad justs sha rpness for video images.
Video Scaling—Sets video aspect ratios and scaling between Wide, Zoom, 1:1, and Panoramic modes.
PCinput: Sets resolution aspect ratios and scaling between Wide, Zoom, and 1:1.
Wide mode stretches a standard broadcast or full-frame image to fill the entire
screen. W i de sc r een (1.76:1) images fill t he enti re sc r een wit hout dist or tion , wh ile
widescreen (1.85:1 and 2.35:1) images appear without distortion but with black
bars at the top an d bot t om. P Cinput: Stretche s t he ima ge t o f it th e entir e sc r een.
Zoom mo d e crops off a portion of a widescreen image in order to fill the entire
screen with a distortion-free and black bar-free image. PCinput: Zooms the
image to fill the screen from top to bottom with black bars on the left and righ t
sides of the image.
1:1 mode preserves the movie’s original aspect ratio, so a standard broadcast or
full-frame movie appears with black bars on the left and right of the image. PCinput:
Preserv e s t he or iginal aspect ratio of t he r es olu tion b y u sing blac k bars on t he le ft and
right sides and variable sizes of black bars on the top and bottom of the image
(depends on resolution).
Pan ora m i c m o de uses selective distortion to stretch a standard broadcast or
full-frame image to fill the entire screen. Unlike Wide mode, Panoramic mode
stretches only the left and right sides of the image, and leaves the center of the
image distortion free.
Overscan—A video signal is often displayed slightly cut off at all edges. If Overscan is turned off, you may
notice strange video anomalies on the edges of the video being displayed. This is normal and is part of
the data embedded in any video signal. To avoid seeing these anomalies, turn Overscan on.
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OSD MenuDescription
Using Your Gateway Flat-Pan el Monitor
Geometry menu
(VGA input only)
Audio menu
(available when
optional speaker
bar is conn ected)
Advanced menu
H Position—Moves the display image left and right. You can also touch Auto to configure the vertical and
horizontal positio n automatica lly.
V Position—Moves the display image up anddown. You can also touch Auto to configure the vertical and
horizontal positio n automatica lly.
Clock—Minimizes any vertical bars or stripes visible on the screen background. The horizontal screen size
will also change.
Phase—Minimizes any horizontal distortion and clears or sharpens the displayed characters.
Volume—Adjusts volume.
Bass—Adjusts bass tones.
Treble—Adjusts treble tones.
3D Audio—Enables simulated surround sound.
Audio Source—Selects the audio source. Allows the audio source to be set to the main or PIP window.
When set to PIP window and the PIP is displayed on screen, the audio being played s w it ches from the main
to the PIP window. When the PIP window is closed, the main audio is heard. When set to main, PIP audio
is only heard when the PIP is set to full screen.
Audio Configuration—Maps the PC audio and RCA audio inputs to specific video inputs. The HDMI audio
is fixed to the HDMI video signal and cannot be mapped.
Color—Customizes the color levels.
Language—Changes the language of the OSD.
LED Mode—Changes the brightness of the Standby and Power LED to Day Mode or Nite Mode. When
watching movies in a darkened room, you may want to change the LED mode to Nite Mode to avoid an
over-bright, distracting power LED indicator.
DVI Video mode—Changes the DVI video mode by enabling either RGB Color Space (used for digital input)
and YUV Color Space (used for analog TV input such as NTSC, PAL, and SECAM).
Information—Displays current screen resolution and input source for the main display.
Reso lu tio n re mi nd er—If the computer display input (VGA, DVI, and HDMI) is not set to 1920 × 1200,
displays a reminder that you should change your computer’s settings to use the optimum 1920× 1200
resolution. If you prefer using your monitor at a resolution less than 1920 ×1200, use this option to turn
off the R esolu tion Remind er . For inf ormation on changing y our compute r’s displa y res olution, see “Changing
Windows screen settings” on page 13.
UltraResponse—Enables the monitor to work at a fa st er ref r e sh rat e. If you experience v ideo qu a lity is sue s
with shadows in fast moving images, you can disable this function to go back to the native LCD panel
respo ns e ti me.
UltraContrast—Adjusts the b ackl ight to enha nce the c ontrast .
Rese t A ll —Resets all values to the factory settings.
Using Pi cture-in-Pic ture (P IP)
Picture-in-Picture (PIP) is a convenient way to view video from multiple video sources at the same
time. Refer to the following chart to determine which combinations of video sources can be used
as a PIP disp lay.
PIP displayD-Sub/VGADigital/DVIHDMI
D-Sub/VGA—OKOK
Digital/DVIOK——
HDMIOK——
Important
For some video resolutions, refresh rates, and video scaling modes, PIP may not be
allowed. If you receive a message that PIP is not available, try the following:
• Adjust the refresh rate in Windows to 60 Hz. See Windows online Help for more
information.
• Adjust the video scaling mode to Wide on the monitor.
• Change the resolution of the Windows desktop to match the monitor’s full resolution of
1920 × 1200. For more information see “Changing color depth and screen resolution”
on page13.
12
Main display
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Changing W indow s sc reen set tings
Adjusting the color depth and screen area ar e two of t he most basic display se tting s you ma y need
to change. You c an also adjust settings such as the screen background and screen saver.
Changing color dept h and sc reen re solution
Color depth and screen resolution are two of the most basic monitor settings you may need to
change to suit your needs.
Color depth is the number of colors your computer uses to display images on your monitor. Most
images look best displayed with the maximum number of colors available. If the color in your
images seems “false” or “jump y,” especially af t er y ou ha v e pla yed a game or run a video-intensive
program, check the color depth setting and return it to the highest color setting, if necessary.
Screen resol uti on is the number of pixels (individual colored dots) your computer uses to display
images on your monitor. The higher the resolution, the more information and scr een components
(such as icons and menu bars) can be displayed on the monitor.
Help
For more information about adjusting the screen, click Start, then click Help and
Support. Type adjusting monitor sett ings in the Searc h Help box, then press E
To change the color depth or screen resolution in Windows Vista
1Click (Start), Control Panel, then under Appearance and Personali zation, c lick Adjust
Screen Resolution. The Display Settings dialog box opens.
2To change the color depth, click the Colors list, then click the color depth you want.
•Low (8-bit) = 256 colors
•Medium (16-bit) = 65,500 colors
•Highest (32-bit) = 16,700,000 colors
3To change the screen resolution, drag the Resolution slider to the size you prefer.
4Click Apply. If the new set tings do not look right, click No. If the new settings make t he screen
illegible and you cannot click No, the se tti ngs ret urn to thei r p revi ous val ue s a fter s evera l
seconds.
5Click OK, then click Yes to save your cha ng es.
NTER.
®
:
To change the color depth or screen resolution in Windows XP:
1Click Start, then click Control Panel. The Control Pan el opens. If your Control Panel is in
Category View, click Appearance and Themes.
2Click Display. The Di splay Pro perti es dialog box opens.
3Click the Settings tab.
4To change the color depth, click the arrow button to open the Color qua lity list, then click
the color depth you want.
•Low (8-bit) = 256 colors
•Medium (16-bit) = 65,500 colors
•Highest (32-bit) = 16,700,000 colors
5To change the screen resolution, drag the Screen resolution slider to the size you prefer.
6Click Apply. If the new set tings do not look right, click No. If the new settings make t he screen
illegible and you cannot click No, the se tti ngs ret urn to thei r p revi ous val ue s a fter s evera l
seconds.
7Click OK.
13
EzT une s oftw are
When installed onto your computer, EzTune™ software lets you control many of the monitor
settings from your computer. With EzTune, you can:
For more information, see the program’s CD or the installed program’s online help.
Using Your Gateway Flat-Pan el Monitor
•Change the orientation of the image (landscape to portrait) by just rotating the screen
(requires the optional height-adjustable stand available in the U.S. at www.gateway.com
•Change brightness, contrast, and color balance
•Change screen geometry
•Set the display position and resolution
)
Using t he speak er bar
Important
If you connect the speaker bar to the monitor while the monitor is turned on, the
speaker bar will not initialize and will not work correctly. If this happens, turn the monitor
off, then back on to enable the speaker bar.
To turn on the speaker bar:
•The speaker bar is alway s on. If you connected the speak er bar by follow ing the instructions
in “Setting up the optional speak er bar” on page 4, the speaker bar receiv es power constantl y
from the monitor’s speaker ba r power connector.
To use headphones :
•Plug headphones into either of the speaker bar’ s headphone jacks. The speaker bar’s volume
is muted, and sound is played through the connected headphones. You can connect
headphones to both headphone jacks, and sound plays out of both sets of headphones.
P ower man agement
Energy declar ation
When connected to a computer that supports the VESA Display Power Management Signaling
(DPMS) Protocol, the monitor can conserve significant energy by reducing power consumption
during periods of non-use. When your computer goes into the energy saving mode, the monitor
will then enter the Active Off mode (sleep) . In the Active Off mode the Power LED will still show
orange.
14
Use these conventions and the power can be reduced to the following levels:
To “wake” the monitor when it is in Standby/ActiveOff mode, move the mouse or press any
keyboard key. You can change the monitor’s power management settings using the Windows
Control Panel. For more info rmation, see your computer’s User Guide.
Maintaining
To keep the monitor in optimal working order:
•Do not block the ventilation holes.
•Do n ot exp ose the mo ni tor to ra in or u se nea r wa ter.
•Keep th e m on ito r away from rad ia tors or he at ven ts.
•Keep the monitor out of direct sunlight.
www.gateway.com
VESA St ateLED IndicatorPower Consumption
OnBlue<150W
StandbyOrange<2 W
OffPurple<1 W
Caution
Do not use any type of abrasive pad or glass cleaner. You will permanently
scratch the screen.
•To clean the monitor, use a soft cloth slightly moistened with water only. Wipe the cabinet,
screen, and controls.
Troubleshooting
•If you have problems with the monitor, the information in this chapter may help you solve
them without needing to call Customer Care.
•Make sure that the monitor has warmed up for about 30 minutes before making any
judgments about the picture quality.
T r oubleshooting sy mptoms
No power
•Make sure that the power cord is connected correctly to both the back of the monitor and
the wall outle t. F or mor e information about connecting the po w er cor d, see “Connec ting the
monitor” on page 2.
Important
If the power LED is on, the monitor is receiving power.
15
No picture
Using Your Gateway Flat-Pan el Monitor
•Touch (Menu), then (Input Select) to make sure tha t you have selected the correct
video source.
•Make sure that the power cord is connected correctly to both the back of the monitor and
the wall outle t. F or mor e information about connecting the po w er cor d, see “Connec ting the
monitor” on page 2.
•Make s ure th at th e v ide o c ab le i s c on necte d se cure ly to th e ba ck o f th e m on ito r an d
computer. For more information about connecting the video cable, see “Connecting the
monitor” on page 2.
•Make s ure th at the mon ito r i s t urn ed on .
•Reset t he mon ito r to the facto ry sett in gs. For mo re i nfo rma tio n, see “Advanced menu” on
page 12.
•If the power LED is orange, it means that t he monitor is not det ecti ng a video sour ce or input
detection is disabled. Complete the following steps:
•Move the mouse or press any key on the keyboard to bring the monitor out of sleep
mode.
•Touch (Menu), then touch (Input Select) to choose another input.
•Make sure that your computer is turned on.
•Restart your computer with the monito r turned on.
•Make sure that the video cable is not damaged.
•Check the end of the video cable for any pins that might be bent or pushed in.
•Reset the OSD. For more information, see “Advanced menu” on page 12.
•Turn off the monitor and unplug the video cable from the back of your computer. Turn the
moni tor ba ck o n a nd wai t for ten sec on ds. If th e m oni tor is fun cti on ing co rre ctly, a “No
Signal” message appears. For more information about connecting the video cable, see
“Connecting the monitor” on page 2.
Yo u hav e the monitor connect ed t o your not ebook’ s VGA port but see no image on the screen.
•If your notebook supports dual displays, you can use both your notebook’s display and this
monitor in ext ended deskt op multi-monitor mode . See Window s Help t o learn ho w to enable
multiple monitors.
•You can also use this monitor as your primary monitor and not use the notebook’s screen.
Notebo ok comp uter s ty picall y ha ve an F
notebook’s display and an externally attached display. On Gateway notebooks, this key
combination is FN+F4. The F4 key is located along the top row of keys. See your notebook
user guide for more information.
Display colors ar e wrong
•Touch (Menu), (Main Menu), then (Auto) to autom at ic all y ad jus t th e d is pl ay
image to the ideal settings. ( VGA input only.)
•Restart your computer with the monitor turned on.
•Make s ure tha t th e vi de o ca bl e i s co nn ecte d secu rely to th e b ack of the mo nito r a nd your
computer. For more information about connecting the video cable, see “Connecting the
monitor” on page 2.
•Make sure that the video cable is not damaged.
•Check the end of the video cable for any pins that might be bent or pushed in.
N key c ombination t hat lets y ou toggl e betwee n your
16
www.gateway.com
Pic ture has shado ws or “ gho sts”
•Touch (Menu), (Main Menu), then (Auto) to autom at ic all y ad ju st th e d is pl ay
image to the ideal settings. ( VGA input only.)
•Remove any exten sion cab les o r switchb oxes.
•Make sure that the video cable is connected securely to the back of the monitor and your
computer. For more information about connecting the video cable, see “Connecting the
monitor” on page 2.
•Make sure that the video cable is not damaged.
•Check the end of the video cable for any pins that might be bent or pushed in.
•If you are using V GA or D VI v ideo, make sure that your monitor connection is using the cable
that cam e with you r mon itor.
Color is not unif or m
•Touch (Menu), (Main Menu), then (Auto) to autom at ic all y ad ju st th e d is pl ay
image to the ideal settings. ( VGA input only.)
•Make sure that the monitor w arms up for at lea st 30minutes bef ore making a final judgment
about color uniformity or brightness.
Image is not siz ed or cent ered correc tly
•Touch (Menu), (Main Menu), then (Auto) to autom at ic all y ad ju st th e d is pl ay
image to the ideal settings. ( VGA input only.)
•Use the position controls to adjust the image. For instructions on how to adjust the display
image position, see “Adjusting monitor settings” on page8.
The monit or has pi xels that are alw a ys dark or t oo bright
•This condition is normal and inherent in the TFT technology used in active-matrix LCD
screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels
are unacceptably numerous or dense on your display, contact Gateway Customer Care to
identify whether a repair or replacement is justified based on the number of pixels affected.
Speake r bar does not work
I installed the speaker bar, but no sound is coming out of the speakers.
•Make sure that the speaker bar power cord is plugged into the power connector on the back
of your monitor, and that the monitor is plugged into an ACpower outlet.
•If you are not using HDMI audio, make sure that the speaker bar’s headphone plug (green)
is plugged into the headphone jack on your computer.
•If you are using HDMI audio, you must set your device to output audio in PCM mode. See
the user guide that came with your device for more information.
•If you just finished installing and connecting the speaker bar, restart your monitor so that
it can recognize the new speaker bar.
•Make s ure th at the vol um e is tu rne d u p.
•Make sure that headphones are not plugged into the headphone jacks on the sides of the
speaker bar. When headphones are connected, no sound comes out of the speaker bar’s
speakers.
17
Using Your Gateway Flat-Pan el Monitor
•Your headphone/speaker jack may have been muted using Windows sound controls. To
check your headphone/speaker mut e settings, c lick the speaker icon in the Windows taskbar,
or to check the settings in Windows Vista, click (Start), Control Panel, Sounds and Audio Devices, the Volume tab, then click Advanced. For optimum volume control using the
speaker bar, we recommend that you set the Window s v olume mid-w ay be tween the lo we st
and highest setting.
•If you are not using HDMI audio, make sure that the audio input and video input match.
Touch (Menu), (Audio), then (Audio Switching) to match the inputs.
I want to plug in my headphones, but there is a headphone jack on both sides of the speaker
bar. Which should I use?
•You can use either jack or both jacks at the same time. When headphones are connected,
no sound comes out of the speaker bar’s speakers.
I do not get sound from my headphones.
•Make sure that your speaker bar is connected to an audio source by unplugging your
headphones and adjusting the speaker bar volume.
•After y ou make sure that your speak er bar can play sounds, make sur e that y our headphones
are plugged into one of the headphone jacks on the sides of the speaker bar, and not into
the microphon e jack.
The sound comin g from the speakers soun ds distorted.
•Turn down the volume until the distortion disappears.
•Check the audio output volume of the sound device the speaker bar is connected to. If the
audio device’s output volume is set too high, the speaker bar’s sound may always be
distorted. To adjust the audio device’s output volume, see the device’s user guide. To adjust
the volume in Windows, click the speaker icon in the Windows taskbar, or to adjust the
volume in Windows Vista, click (Start), Control Panel, Sounds and Audio Devices, the Volume tab, then click Advanced. For optimum volume control using the speaker bar, we
recommend that you set the Windows volume mid-way between the lowest and highest
setting.
I plugged my microphone into the speaker bar’s microphone jack, but my computer cannot
record any sound.
•Make s ure th at th e sp eake r ba r’s m icro pho ne p lug (pi nk) is co nne cted to the m icro pho ne
jack on your computer.
•Your microphone jack may have been muted using Windows sound controls. To check your
microphone’s mute set ti ng s , click the speak e r icon in the Windows taskbar, or to check your
microphone’s mute settings in Windows Vista, click (Start), Control Panel, Sounds and Audio Devices, the Volume tab, then cli ck Advanced.
18
FAQs
General
How T o
www.gateway.com
This section contains answers to frequently asked questions.
I have the monitor connected to my notebook’s VGA port and I see no image on the screen.
You have two options:
•If your notebook supports dual displays, you can use both your notebook’s display and this
monitor in ext ended deskt op multi-monitor mode . See Window s Help t o learn ho w to enable
multiple monitors.
•You can also use this monitor as your primary monitor and not use the notebook’s screen.
Notebo ok comp uter s ty picall y ha ve an F
notebook’s display and an externally attached display. On Gateway notebooks, this key
combination is FN+F4. The F4 key is located along the top row of keys. See your notebook
user guide for more information.
N key c ombination t hat lets y ou toggl e betwee n your
Setup
Technical
Why does the image looks stretched or fuzzy when I connect the monitor to my computer?
•You must a dju st th e ope rat ing system’s dis play setti ngs to match the mo ni tor ’s opt ima l
(native) 1920 × 1200 setting. For information on adjusting settings in WindowsXP, see
“Changing color depth and screen resolution” on page 13.
I do not see 1920 × 1200 available in the Windows display control panel.
•Make sure that your video card can display at 1920 × 1200 resolution.
•This may be caused by older video drivers on your computer. See the Gateway support Web
site (support.gateway.com) for updated video drivers for your computer. You can also go
directly t o y our v ideo card’ s support W eb sit e f or the mo st up-t o-date video dr iv ers. The W eb
sites for the major video card manufacturers are:
When I run my games, I do not see support for widescreen displays. What can I do?
•Newe r games are a dding su pport fo r wide sc reen displa ys as t he wid esc ree n f ormat be come s
more popular. Check the game’s Web site for updates. You can also consult the following
Web site for specific settings and options to configure older games to support widescreen:
http://www.widescreengamingforum.com
Some adjustments may require you to make changes to the Windows System Registry. We
recommend making a comp lete system backup before changing the System Registry.
Why do I see “noise” or “trash” on th e screen?
.
•When your display’s digital capabilities exceed a digital broadcast signal, the signal is
increased (up-converted) to match the display capabilities. Up-converting can cause “noise”
or “trash.” The signal on DVI-D is HDCP encoded. Stop and restart the source to allow
renegotiation.
19
Using Your Gateway Flat-Pan el Monitor
What is HDCP and how do I troubleshoot it?
•High-bandwidth Digita l C ontent Prote c tion (H DCP) is a spec i f ication de veloped by t he Int e l®
Corporation t o pr otec t digit al enter tainment cont ent that u se s a digital v isual int er f ace (D VI).
HDCP encrypts the transmission of digital content (signal) between the video source
(computer , DVD pla yer, or set-top box) and the digital display (monitor, digital television/DTV,
or projector). HDCP is not designed to prevent copying or recording of digital content, but
only to pr otect the in teg rit y o f th e c onte nt as tran sm itte d.
How does HDCP work?
•Implementation of HDCP requires a license obtainable from the Digital Content Protection,
LLC, which then issues a set of unique secret device keys to all authorize d devices. During
authentication, the receiving device only accepts content after it acknowledges the keys. To
further prevent stealing of the data or line tapping, the transmitter and receiver generate
a shared se cret value tha t is co nstan tly checked throu ghout the trans missio n. After
authentication is established, the transmitter encrypts the data and sends it to the receiver
for de cr y pt io n .
What happens if I lose the signal to the display while watching a movie on a HDCP-equipped
component?
•The component must be restarted to establish renegotiation.
For example, while watching a movie on a HDCP-enabled DVD player, you change the
receiving device (DTV, moni tor, or projector) input to watch broadcast TV, then change the
input back to watch the DVD movie. However, you are unable to watch the movie. This is
because when the input was changed, the receiver lost the HDCP signal. Restart the
HDCP-enabled DVD player to allow renegotiation.
Video/Display
What is the cause if a movie starts and then slowly fades to static?
•The receiving device is not HDCP compatible or it is not negotiating correctly. Restart the
video source and re-plug all video cables from the source to the TV.
How do I know if a component is HDCP compliant?
•If the video source device does not have a DVI or HDMI connection, it is not HDCP compliant.
When I display video from composite, or component, why does the video look overly
compressed?
•See your video device user manual to adjust the video or TV format output to 16:9. Setting
this option to 4:3 results in compressed video. This is done differently on all brands of video
devices, so it is important that y ou r ead your v ideo de vice u ser guide or the help t ools wit hin
your video device’s software.
I see black bars on the le ft and righ t of the video. Can I stre tch the video to f it mor e of the
screen?
•Touch (Menu), (Video Adju st), then (Video Scaling) to fill more of the screen.
Choose Wide, Zoom, or Panoramic modes.
Why when I try t o use P icture in Pi cture (P IP) co mponent vid eo at 480p, 7 20p, or 1 080i, eithe r
no video is displayed or I see corrupted video?
•This is a normal operation of the monitor. If you want to view component video in PIP, adjust
the video output of your external device to 480i.
20
Can I connect my game console to this monitor?
•Ye s. Using optional vi deo cables you can connect y our game console directl y t o the monit or.
If your game console supports HDMI, this results in the best picture quality.
Specif ications
Specificatio ns are subject to change without notice or obligation. Many products fo r Gateway and
its subsidiaries are custom engineered by our suppliers to Gateway specifications and may vary
from similarly marketed products.
www.gateway.com
Pane l s i ze
Panel type
Pixe l r es ol ut i on
Pixel pi tch
Aspect ratio
Brightness
Contrast ratio
Viewing angles
Response time
Frequency
Lamp type/life
Colors
Color gamut
24 inches (diago nal)
24-inch viewable
TFT active matrix TN
Glare
1920 × 1200 (native) (60Hz)
0. 0106 × 0 . 0106 i n ch e s ( 0 . 270 mm × 0 . 270 mm )
16:10
400 cd/m
Always follow these instructions to help guard against personal injury and damage
to your Gateway product.
Warning
Do not use Gateway products in areas classified as hazardous locations. Such areas
include patient care areas of medical and dental facilities, oxygen-laden environments, or
industrial facilities.
Your Gate wa y product is designed and tested t o meet the latest standards for safety of information technology equipment. However,
to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are
followed.
Setting up your syst em
■
Read and follow all instructions marked on the pr oduct and in the documentation before y ou operate your sy st em. Retain all saf ety
and operating instructions for future use.
■
Do not us e th is pr odu ct ne ar w at er o r a heat sou rce suc h as a ra diat or.
■
Set up the system on a stable work surfa ce.
■
The product should only be operated from the type of power source indicated on the rating label.
■
If your product has a voltage select or swit ch, mak e sure that the sw itc h is in the proper position for y our area. The voltage selector
switch is set at the factory to the correct voltage.
■
Openings in the monitor case are provided f or ventilation. Do not block or cover t hese openings. Make sure y ou prov ide adequate
space, at least 6 inches (15cm), around the system for ventilation when you set up your work area. Nev er insert objects of any kind
into the monitor ventilation openings.
■
Some products are equipped with a three-wire power cord to make sure that the product is properly grounded when in use. The
plug on this cord will only fit into a grounding-type outlet. This is a saf ety f eature. If y ou are unable to insert t he plug into an outlet,
contact an elec tric ia n to instal l t he appr opr iat e out let.
■
If you use an extension cord with this system, make sure that the total ampere rating on the products plugged into the extension
cord does not exceed the extension cord ampere rating.
Care during use
Warning
To prevent ele ctri c s hock , n ever rem ove th e c over. No use r s er vice abl e p art s i nsi de.
Refer servicing to qualified service personnel.
■
Do not walk on the power cord or allow anything to rest on it.
■
Do not spill anything on the system. Th e best wa y to av oid spills is to a v oid eating and drinking near your system.
■
Do not ex pos e t he mon it or t o r ain or us e ne ar w at er. If the monit or doe s ge t e xpo sed t o moist ure , unpl ug it and all ow it t o dry for
24 hours. Call Gateway Customer Care for advice on whether the monitor is safe to turn back on.
■
When the monitor is turned off, a small amount of electrical curr ent still flow s through the monitor. To avoid electrical shock,
always unplug all power cables and modem cables from the wall outlets before cleaning the system.
■
Unplug the system fr om the wall outlet and ref er servic ing to qualified personnel if:
■
The power cord or plug is damaged.
■
Liquid has been spilled into the system.
■
The system does not operate pr operly when the operating instructions are follo wed.
■
The system wa s dropped or the cabinet is damaged.
■
The system performance changes.
Replacement parts and accessories
Use only replacement parts and accessories recommended by Gateway.
24
www.gateway.com
Env ironmental inf ormation
Recycling
Warning
Hg
THE LAMP IN THIS DISPLAY CONTAINS MERCURY. DISPOSE ACCORDING TO LOCAL, STATE, AND
FEDERAL LAW.
The product you have purchased contains extract ed natural resources t hat have been used in the manufacturing process. This product
may contain substances known to be hazardous to the environment or to human health.
To pre vent release s of harmful substances into the environment and to maximize the use of our natural resources, Gate wa y provides
the following information on how you can responsibly recycle or reu se most of the materials in your “end of lif e” product.
Waste Electrical and Electronic Equipment (commonly known as WEEE) should never be disposed of in the municipal waste
stream (residential garbage collection). The “Crossed-Out Waste Bin” label affix ed to this pr oduct is y our reminder to
dispose of your “end of life” product properl y .
Substances such as glass, plastics, and certain chemical compounds are highly recoverable , recy clable, and reus able. You
can do y our p art f or t he e nv i ronm ent b y following the s e sim ple s te ps :
■
When your electrical or electronic equipment is no longer useful to you, “take it back” t o your local or r egional wast e collection
administration for recycling.
■
In some cases, your “end of life” pr oduct may be “traded in” for cr edit towa rds the purchase of ne w Gatewa y equipment. Call
Gateway t o see if this pr ogram is a vailable in your ar ea.
■
If you need further assistance in recycling, reusing, or trading in your “end of life” product, you may contact us at the Customer
Care number listed in your product’s us er guide and we will be glad to help you with y our eff ort.
Finally, we suggest that you practice other environmentally friendl y actions by understanding and using the energy-saving features of
this product (where applicable), recycling the inner and outer packaging (including shipping containers) this product was delivered in,
and by dispos ing of or recy c ling u sed ba tt erie s pr operl y .
With your help, we can reduce the amount of natural resources needed to produce electrical and electronic equipment, minimize the
use of landfills for the disposal of “end of life” products, and generally improv e our quality of life by ensuring that potentially
hazardous substances are not released into the en vironment and are disposed of properly .
For additional recycling inf ormation specific t o your area, pleas e go to www.gateway.com/recycle
.
EP A ENERG Y STAR
press the power button to “wak e” it up.
For more information about the power management features of your Gateway deskt op computer , see “Changing power -sa ving
settings” in the online User Guide.
For more information about the power management features of your Gatew ay notebook, see “Managing Po wer” in the online
Reference Guide.
and Support. Type sleep in the Search Help box, then press E
®
As an ENERGY STAR Partner, Gateway has determined that this product meets or exceeds the ENERGY STAR 4.0
performance guidelines for computer energy efficiency and power management.
ENERGY ST AR P ower Management (standard in the Windows operating system) places inactiv e components (CPU,
hard drives, and other components except memory) into a low-power Sleep mode. Sleep mode uses less energy to
run your computer, sa ves on y our energy costs, and helps protect the envir onment by reducing greenhouse gas
emissions.
Your computer was shipped with Sleep mode enabled. While your computer is in Sleep mode, the power indicator
flashes. To u se your computer aft er it has entered Sleep mode, move the mouse , pres s a ke y on the ke yboard, or
Help
For more information about Sleep mode in Windows V ist a, cli ck Start, then clic k Help
NTER.
25
Safety, Regulatory, and Legal Notices
Re gulatory compliance statements
United State s of America
Federal Communications Commission (FCC) Unint entional emitter per FCC Part15
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. The se
limits are designed to provide rea sonable protec tion against harmful interfer ence in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may caus e
harmful interference to r adio or telev ision reception. Howe ver, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference t o radio and tele vision reception, which can be det ermined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the f ollowing measures:
■
Reorient or relocate the r eceiv ing ante nna
■
Increase the separation between the equipment and receiver
■
Connect the equipment to an outlet on a different circuit from that to which the receiver is connected
■
Consult the dealer or an experienced radio/TV technician for help.
Compliance Accessories: The accessories ass ociat ed with this equipment are: shielded video cable. These accesso ries are required t o
be used in order to ensure compliance with FCC rules.
FCC declar ation of conf ormity
Model:
■
HD2401
Responsible party:
Gateway, Inc.
7565 Irvine Center Drive
Irvine, CA 9261 8USA
This device complies with Part15 of the FCC Rules. Operation of this de vice is subject t o the f ollowing two conditions: ( 1 ) this de v i ce
may not caus e harmfu l inter fe rence , and (2) t his de vice mu st accept an y interf erence recei ved, including inter ference that ma y cause
undesired operation.
Canada
Caution
Changes or modifications not expressly approve d by Gateway could void the FCC
comp li anc e a n d ne ga te yo u r au tho ri ty to o pe ra te th e p rod uct .
California Proposition6 5 warning
Warning
This pr odu c t co ntains c hemi cals known to the State of California to ca u se cance r, birth
defects, and/or other reproductive harm. For additional information regarding this product
warning, go to www.gateway.com/prop65
.
Industry Canada (IC) Unintentional emitter per ICES-003
This digital apparatus does not exceed the Clas sB limits for radio noise emissions from digital apparatus as set out in the radio
interference regulations of Industry Canada.
Le pré se nt appa re il numé riqu e n’é met pa s de br uits ra dioé lec tri que s dé pa ssa nt le s l imit es appl icabl es a ux appar ei ls nu mér ique s de
ClasseB prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada.
Gateway, Inc.
7565 Irvine Center Drive
Irvine, CA 92618 US A
All Rights Reserved
This publication is protected b y copyr ight and all rights are reserved. No part of it may be r eproduced or transmitte d by any means or
in any form, without prior consent in wr iting from Gat ew ay .
The information in this manual has been carefully check ed and is believ ed to be accur ate . Howe ver, changes are made periodically.
These changes are incorporated in new er publication editions. Gatewa y may impro ve and/ or change products des cribed in this
publication at any time. Due to continuing system impro vements, Gate way is not re sponsible for inaccur ate inf ormation which may
appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com
be liable for direct, indirec t, special, exemplary , inc idental, or consequential damages resulting from any defec t or omission in this
manual, even if advised of t he possibility of such damages.
In the interest of continued product development, Gateway reserv es the right to mak e improvements in this manual and the products
it describes at an y time, wit hout notices or obligation.
T rademark acknow ledgments
Gatew a y and eM achin es are tr adema rks or r egist er ed tr ademark s of Gat e w ay, Inc. in the Unit ed Stat es an d ot her cou ntri es. Al l other
brands and product names are trademarks or registered trademarks of their respective companies.
www.gateway.com
. In no event will Gateway
27
Safety, Regulatory, and Legal Notices
28
MAN FHD2401 USR GDE R0 5/08
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