Gateway GTW-P42M102 User Manual

Your Gateway Plasma TV
user'sguide
Setting up
Troubleshooting
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Contents

1 Introducing Your Gateway Plasma TV . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Turning on the main power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front panel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Back panel connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Audio and video connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
RGB and DVI connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Connecting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Understanding video connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting your DVD player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting your HDTV decoder set-top box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting your VCR or video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting off-air TV or cable TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting external amplified speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting an external receiver or amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting a subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connecting a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3 Adjusting Your Plasma TV Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
OSD menus and options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4 Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Avoiding image burn-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
A Signal Frequency Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
TV, AV1, and AV2 inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Component 1 and Component 2 inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
RGB and DVI inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
i
B Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . . .53
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
ii
Introducing Your
Gateway
Plasma TV
This chapter provides basic information about your Gateway Plasma TV.
Read this chapter to learn about:
Features
Warnings and safeguards
Package contents
Controls and connections
1
1
Chapter 1: Introducing Your Gateway Plasma TV

Features

Your plasma TV features:
A bright, flicker-free image
Automatic detection and conversion of film content for correct display
with minimal motion artifacts (noise)
Accurate color processing
Two high-definition component video input sources that automatically
synchronize the display to match the incoming source
Picture-in-picture (PIP) and picture-on-picture (POP) modes that let you
watch two programs simultaneously
HDTV signal compatibility using an external HDTV decoder with RGB or
component video outputs
Digital zoom modes get rid of “black bars” around the display image
A built-in BBE
A built-in SRS
only two speakers.
®
sound processor that maximizes the sound quality
®
sound processor that simulates “surround” effects using
Selectable fixed/variable audio outputs
Built-in internal amplifier and speakers
Connections for adding a separate, powered subwoofer
A built-in Digital Visual Interface (DVI) to eliminate the need for
digital-to-analog conversion
1280 × 1024 SXGA support for computer input.
720p and 1080i support for HDTV signals
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Important Safeguards

Warning Risk of electric shock - Do not open
To reduce the risk of electric shock, do no remove the back cover. There are no user-serviceable parts inside. Removing the back cover voids the warranty.
Have your plasma TV repaired by qualified service personnel only.
Warnings and precautions
Do not place your hands, face, or objects close to the ventilation openings
of your plasma TV. The top of your plasma TV gets very hot from exhaust air that is released through the ventilation holes. Burns or personal injuries may occur if you are too close to the plasma TV. Damage may occur if you place any object near the top of your plasma TV.
Disconnect all cables before moving your plasma TV. Moving your
plasma TV with its cables attached may damage the cables and cause fire or electric shock danger.
Do not expose your plasma TV to rain or moisture.
Important Safeguards
Keep your plasma TV away from excessive dust, high temperatures,
moisture, or direct sunlight.
Use your plasma TV in a well-ventilated area and do not cover the
ventilation openings.
Do not modify your plasma TV or use an unshielded power cord or video
input source cable, or you may experience excessive interference.
Disconnect your plasma TV and unplug the power cord when the TV is
not used for a long period of time.
If the picture displayed is in any way abnormal, turn off your plasma TV,
then disconnect it from the electrical outlet. Make sure that your video input source cable is connected correctly, then reconnect your plasma TV to the electrical outlet.
Disconnect your plasma TV from the electrical outlet before cleaning or
performing maintenance. Do not use liquid or aerosol cleaners. Use only a slightly damp cloth for cleaning.
Do not place your plasma TV on an unstable cart, stand, or table. Your
plasma TV may fall, causing serious damage.
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Chapter 1: Introducing Your Gateway Plasma TV
Do not place your plasma TV on a bed, sofa, rug, or other similar surfaces.
Never place your plasma TV near or over a radiator or heat source. Do not install your plasma TV in an enclosed area unless correct ventilation is provided.
Your plasma TV should be operated from the type of power source
indicated on the label. If the type of available power is unknown, consult your electrician or local power company.
Your plasma TV is equipped with a 3-pin grounded plug. The plug will only
fit into a grounded power outlet. This is a safety feature. If you cannot plug the power cord into the outlet, contact your electrician. Do not alter the plug because this will defeat the safety feature.
Do not rest objects on the power cord and avoid placing the power cord
near high traffic areas.
Do not overload wall outlets and extension cords because this can result
in a risk of fire or electric shock.
Disconnect your plasma TV from the main power supply and contact
qualified service personnel if:
The power cord or plug is damaged or frayed.
Liquid has been spilled into your plasma TV.
Your plasma TV has been exposed to water or moisture.
Your plasma TV does not operate normally when the operating
Your plasma TV has been dropped or the cabinet has been damaged.
Avoid image burn-in
Displaying the same stationary images over an extended period of time,
such as a black bar, stock ticker, video game, or a shopping channel logo, can leave (burn-in) a permanent ghost image. Avoid burn-in by mixing your viewing patterns. Do not show the same stationary image for more than 15% of your total TV viewing in any one week.
Your warranty does NOT cover screen burn-in.
4
instructions are followed. Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage which often requires extensive work by a qualified technician to restore your plasma TV to normal operation.
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Package contents

Along with your plasma TV, the packaging box contains the following items:
Remote control
- OR -
Package contents
Two AA batteries
Power cord
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Chapter 1: Introducing Your Gateway Plasma TV
User guide
Remote control user guide
6
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Package contents
You can purchase these optional accessories for your plasma TV:
Wall mount kit. The wall mount kit contains all of the required hardware
for mounting your plasma TV on your wall. (Gateway recommends you use a qualified installer.) For more information, see the Wall Mount Installation Guide at support.gateway.com
Cable kits. Gateway cable kits consist of high-quality gold cables of various
.
lengths, including:
RCA composite video cable
S-Video cable
RCA component video cable
RCA audio cable
VGA video cable
DVI-D video cable
Contact Gateway for these and other accessories.
www.gateway.com
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Chapter 1: Introducing Your Gateway Plasma TV

Turning on the main power

To turn on the main power:
1 Connect the power cord to the power cord connector on the back of your
plasma TV, then plug the other end of the power cord into a correctly grounded electrical outlet or surge protector.
- OR -
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Turning on the main power
2 Press the MAIN POWER button. The Status LED on the front panel turns
yellow and your plasma TV is ready to turn on.
- OR -
Warning If you will be away for an extended period of time, turn off
your plasma TV with the MAIN POWER button instead of using the remote control or front panel POWER button.
For added protection of any Gateway product during a lightning storm or when it is left unattended or unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system.
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Chapter 1: Introducing Your Gateway Plasma TV

Front panel controls

10
Adjust +/-
Menu +/-Volume and
Input
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Remote
Control Sensor
Status LED
Power
Front panel controls
Button Description
Volume and Adjustment +/– VOL/ADJ. Increases or decreases the volume and adjusts
on-screen display (OSD) options.
Menu +/– MENU. Opens the OSD.
Input Switches between available input sources.
Remote control sensor Receives signals from the remote control. Do not block.
Status LED
Power Turns your plasma TV on and off. When you turn your plasma TV
Not lit - No AC power detected. The main power button is off or the power cord is not connected.
Solid Yellow - The main power is on and your plasma TV is off.
Solid Green - Your plasma TV is on.
on or off, wait three seconds before pressing this button again.
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Chapter 1: Introducing Your Gateway Plasma TV

Back panel connections

Audio and video
connections
Connector Description
Audio and video connections See “Audio and video connections” on page 13.
RGB and DVI connections See “RGB and DVI connections” on page 14.
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RGB and DVI connections
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Audio and video connections

Back panel connections
DVI
Antenna
Subwoofer
External Speaker
Switch
Connector
Antenna Connects to a VHF/UHF antenna.
DVI Audio In Connects to the audio on a DVI device.
Video 1/Audio In Connects to a composite audio/video device, such as a VCR.
Audio In
RGB
Audio In
Description
Video 1/ Audio In
S-Video/ Audio In
Component Video 1/
Audio In
Component Video 2/
Audio In
Audio Out
Component Video 1/ Audio In
Audio Out Connects to an audio/video receiver or to external speakers.
External Speaker Switch
Subwoofer Connects to an external subwoofer.
RGB Audio In Connects to the audio on an RGB device.
S-Video/Audio In Connects to an S-Video device, such as a satellite dish receiver.
Component Video 2/ Audio In
Connects to a component audio/video device, such as a component video DVD player.
Connects to the speaker switch jack on switchable external speakers or an external receiver or amplifier.
Connects to a component video device, such as a HDTV set-top box.
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Chapter 1: Introducing Your Gateway Plasma TV

RGB and DVI connections

RGB In
Connector
RGB In Connects to an RGB video device, such as a computer
RGB Out Connects to an external RGB monitor.
DVI In Connects to a DVI video device, such as a computer or
RS-232 Connects to a computer for plasma TV control using
RGB Out DVI In
Description
or set-top box.
set-top box.
customized software (typically used by business, education, or government). For more information see the
RS-232 Serial Connection Technical Reference
support.gateway.com
.
RS-232
at
14
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Connecting
Components
Read this chapter to learn how to connect:
DVD players
HDTV decoder set-top boxes
VCRs
Off-air TV and cable TV
External audio devices
Computers
Warning Before connecting any external
components, turn off your plasma TV using the remote control or front panel button, then turn off the main power using the MAIN POWER button on the back of your plasma TV. For more information, see “Turning on the main power” on page 8.
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Chapter 2: Connecting Components

Understanding video connections

Your plasma TV has four types of standard video connections. You should use the best connection available to get the best display. For example, if your DVD player supports a component video connection, connect the DVD player to your plasma TV using component video instead of composite video or S-Video.
Connection
Cable and Connector Description
Quality
Basic Coaxial (RF). The video and audio signals
are both carried in one cable (the other three connection types only handle video, and require separate connections for sound). Coaxial is the only way to connect an antenna to your plasma TV.
Good Composite. The video signal is carried
through a single “pin.” This connection method is the one that is most commonly found on devices.
Better S-Video. The video signal is split into two
signals, black-and-white and color. Text displayed on-screen through this connection will be noticeably sharper then composite or coaxial (RF).
Best Component. The video signal is split into
three signals, two color, and one black-and-white. Use component video to take advantage of the superior picture provided by signal sources as HDTV and
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progressive
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DVD.

Connecting your DVD player

Connecting your DVD player
To connect your DVD player using component video:
1 Connect the green-colored Y jack on the back of your DVD player to the
green-colored Y1 jack on the back of your plasma TV.
2 Connect the red-colored P
the red-colored P
1/CR1 jack on the back of your plasma TV.
R
3 Connect the blue-colored P
to the blue-colored P
or CR jack on the back of your DVD player to
R
or CB jack on the back of your DVD player
B
1/CB1 jack on the back of your plasma TV.
B
4 Connect the red (R) and white (L) audio jacks on the back of your DVD
player to the R and L audio-in jacks on the back of your plasma TV.
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