Gateway 600, 600YG2 User Manual

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Gateway 600 Notebook

service guide

Customizing Troubleshooting

Contents

1 Replacing Gateway 600YG2 Components . . . . . . . . . . . . . . . . . . . . . . . . 1

Identifying the notebook model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Identifying components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Disconnecting from the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Removing the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Removing the main battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Removing the optional secondary battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Replacing the IEEE 802.11 Mini PCI card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Replacing the hard drive in the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Replacing the hinge covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Replacing the LCD panel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Replacing the palm rest assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Replacing the cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Replacing the LED indicator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Replacing the audio board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Replacing the modem or CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

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Replacing

Gateway 600YG2

Components

Important This service guide is not intended to be provided to individual users or consumers. It cannot be provided to anyone other than an authorized service provider.

Use this service guide to help plan your maintenance tasks for the Gateway 600YG2 notebook. All tasks covered in this guide can be performed by an authorized field technician without jeopardizing the notebook’s warranty.

For information on the notebook’s general maintenance, technical support, safety notices, and regulatory notices, see the Gateway user’s guide.

If you have suggestions regarding the content of this guide, send an e-mail with the subject “Service Guide Comments” to channel.services@gateway.com.

© 2003 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.

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Replacing Gateway 600YG2 Components

Identifying the notebook model

The label on the bottom of the notebook contains information that identifies the notebook model and its features.

Gateway

model number

Warning It is important that you use the correct service guide for the notebook. Failure to follow the approved tasks for the notebook model may result in damage to the notebook.

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Identifying components

Identifying components

Where screw measurements are shown, the first number indicates screw head width, and the second number indicates screw length.

Use this chart to identify the main components of the notebook. For a complete list of replaceable parts, see the Contents.

LCD panel assembly (see page 39)

Keyboard cover (see page 28)

Keyboard (see page 31)

Palm rest assembly (see page 46)

Cooling assembly (see page 53)

System board (see page 83)

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Replacing Gateway 600YG2 Components

Preparing your work space

Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared.

Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.

Use a stable and strong table, and make sure that the table top is large enough to hold each component as you remove it.

Use bright lighting to make part identification easier.

Keep your work surface free from clutter and dust that may damage components.

Use a magnetized screwdriver for removing screws.

When removing components that are attached to the notebook by a cable, unplug the cable before removing the screws, when possible, to avoid damaging the cable.

As you remove components and screws, lay them toward the rear of your work surface (behind the notebook) or far enough to the side that your arms do not accidentally brush them onto the floor.

To help keep track of screws, try the following:

Place each component’s screws in their own section of a parts sorter.

Place each component’s screws next to the component on your work surface.

Print the first page of each task, then place the page toward the rear of your work surface. As you remove screws, place the screws in their respective boxes on the page. Where screw measurements are shown, the first number indicates screw head width, and the second number indicates screw length.

After loosening screws that are deeply recessed in a hole (for example, on the bottom of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings. When reassembling the component, just remove the tape and tighten the screws.

When you place flat-headed screws on your work surface, stand them on their heads to prevent the screws from rolling off the table.

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Preventing static electricity discharge

Preventing static electricity discharge

The components inside the notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).

Warning ESD can permanently damage electrostatic discharge-sensitive components in the notebook. Prevent ESD damage by following ESD guidelines every time you open the notebook case.

Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off the notebook and unplug the power cord and modem and network cable before opening the case.

Before replacing components, follow these guidelines:

Turn off the notebook.

Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of your workbench or other grounded connection.

Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.

Touch a bare metal surface on your workbench or other grounded object.

Unplug the power cord and the modem and network cables.

Remove the main and optional secondary batteries. For more information, see “Removing the batteries” on page 8.

Disconnect all peripheral devices and remove any PC Cards.

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Replacing Gateway 600YG2 Components

Before working with notebook components, follow these guidelines:

Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.

Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

Always hold components by their edges. Avoid touching the edge connectors. Never slide components over any surface.

Preparing the notebook

Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off the notebook, remove the main and optional secondary batteries, and unplug the power cord and modem and network cables before opening the case. Replace the cover before you restore power or reconnect the modem and network cables.

To prepare the notebook for maintenance:

Make sure that the modular drive is empty.

Disconnect all peripheral devices and remove any PC Cards.

Turn off the notebook and unplug the power cord and modem and network cables (if attached).

Disconnect the notebook from the optional port replicator. For more information see “Disconnecting from the port replicator” on page 7.

Turn over the notebook and remove the main and optional secondary batteries. For more information see “Removing the batteries” on page 8.

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Disconnecting from the port replicator

Disconnecting from the port replicator

To separate the notebook from the port replicator:

1 Press down on both docking release latches. The notebook will spring up slightly.

2 Lift the notebook off of the port replicator.

 

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Replacing Gateway 600YG2 Components

Removing the batteries

Removing the main battery

To remove the main battery:

1 Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing the notebook” on page 6.

2 Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator” on page 7.

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Turn the notebook over so the bottom is facing up.

Slide the battery release latch.

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Removing the batteries

5 Lift the battery out of the bay.

 

 

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40

20

100

80

 

 

 

 

Removing the optional secondary battery

To remove the secondary battery:

1 Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing the notebook” on page 6.

2 Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up.

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Replacing Gateway 600YG2 Components

4 Slide and hold the modular bay latch and press the modular bay release button. The battery moves out slightly.

5 Slide the battery out.

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Adding or replacing memory modules

Adding or replacing memory modules

Tools you need to complete this task:

Phillips #0 screwdriver

Important Use only memory modules designed for the

Gateway 600YG2.

Memory bay

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Replacing Gateway 600YG2 Components

To add or replace memory modules:

1 Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing your work space” on page 4.

2 Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator” on page 7.

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Turn the notebook over so the bottom is facing up.

Remove the main and optional secondary batteries by following the instructions in “Removing the batteries” on page 8.

5 Loosen the captive screw that secures the memory cover. (The screw cannot be removed.)

6 Lift the screw side of the cover upward, then slide the cover out.

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Adding or replacing memory modules

7 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward.

8 Pull the memory module out of the slot.

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Replacing Gateway 600YG2 Components

9 Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory slot.

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Gently press the module down until it clicks into place.

Replace the memory cover and tighten the captive screw.

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Replacing the IEEE 802.11 Mini PCI card

Replacing the IEEE 802.11 Mini PCI card

Caution By law, only approved wireless modules provided by Gateway, or a Gateway authorized representative, explicitly for the Gateway 600YG2 may be installed in this notebook.

Caution Legal requirements dictate that a security screw (or other means) be used to attach the mini-PCI cover to the chassis in a manner that restricts end user access. End users are strictly prohibited from having access to the wireless card. Due to manufacturing process changes, Gateway 600YG2 notebooks manufactured after August 7, 2003 require a Torx head security screw to attach the mini-PCI cover.

Caution Legal requirements dictate the mini-PCI cover be in place during any and all operation of the notebook’s wireless feature.

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Replacing Gateway 600YG2 Components

Tools you need to complete this task:

Phillips #0 screwdriver -OR-

Torx T8 screwdriver

Mini PCI

bay

To replace the IEEE 802.11 Mini PCI card:

1 Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing your work space” on page 4.

2 Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up.

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Replacing the IEEE 802.11 Mini PCI card

4 Remove the main and optional secondary batteries by following the instructions in “Removing the batteries” on page 8.

5 Use the appropriate screwdriver to loosen the captive screw that secures the Mini PCI cover. (The screw cannot be removed.)

6 Lift the screw side of the cover upward, then slide the cover out.

7 Unplug the two antenna cables.

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Replacing Gateway 600YG2 Components

8 Move the antenna wires out of the way, then press outward on the clips at both sides of the module until the module tilts upward.

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Replacing the IEEE 802.11 Mini PCI card

9 Pull the module out of the slot.

10 Hold the new module at a 30-degree angle and press it into the empty slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the module slot.

11 Move the antenna wires out of the way, then press the module down until it clicks into place.

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Replacing Gateway 600YG2 Components

12 Reattach the black antenna cable to the connector labelled MAIN or M, then reattach the light gray antenna cable to the connector labelled AUX or A.

13 Replace the Mini PCI cover, then tighten the captive screw.

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Replacing the hard drive kit

Replacing the hard drive kit

Tools you need to complete this task:

Phillips #0 screwdriver

To replace the hard drive kit:

1 Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing your work space” on page 4.

2 Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator” on page 7.

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Turn the notebook over so the bottom is facing up.

Remove the main and optional secondary batteries by following the instructions in “Removing the batteries” on page 8.

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Replacing Gateway 600YG2 Components

5 Loosen the captive screw that secures the hard drive cover. (The screw cannot be removed.)

Screw

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Replacing the hard drive kit

6 Lift the screw side of the cover upward, then slide the cover out.

7 Pull on the metal flange to disconnect the hard drive kit from the connector.

Flange

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Replacing Gateway 600YG2 Components

8 Lift the plastic tab on the hard drive kit, then lift the kit out of the notebook.

Tab

9 Place the new hard drive kit into the drive bay, then slide the drive onto the connector.

10 Replace the cover and tighten the screw.

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Replacing the hard drive in the hard drive kit

Replacing the hard drive in the hard drive kit

Tools you need to complete this task:

Phillips #0 screwdriver

Screws removed during this task:

4 chrome 3 × 3.5 mm (hard drive)

To install a new hard drive into the kit:

1 Disconnect the AC adapter and modem and network cables and prepare the notebook by following the instructions in “Preparing your work space” on page 4.

2 Disconnect the notebook from the optional port replicator by following the instructions in “Disconnecting from the port replicator” on page 7.

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Turn the notebook over so the bottom is facing up.

Remove the main and optional secondary batteries by following the instructions in “Removing the batteries” on page 8.

5 Remove the hard drive kit by following the instructions in “Replacing the hard drive kit” on page 21.

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Replacing Gateway 600YG2 Components

6 Remove the four screws that secure the hard drive to the hard drive kit bracket.

Screw

Screw

Bracket

Screw

Screw

7 Remove the old drive from the bracket.

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+ 72 hidden pages