Fujitsu FI-7300NX User Manual

P3PC-6192-01ENZ2
FUJITSU Image Scanner
fi-7300NX
Operator's Guide

Contents

Introduction 9
Manuals .............................................................................................................................................................. 9
Trademarks....................................................................................................................................................... 13
Manufacturer.................................................................................................................................................... 13
Safety Information........................................................................................................................................... 13
Symbols Used in This Manual........................................................................................................................... 14
Abbreviations Used in This Manual ................................................................................................................. 15
Arrow Symbols in This Manual......................................................................................................................... 16
Screen Examples in This Manual...................................................................................................................... 16
Notice................................................................................................................................................................ 16
Main Features................................................................................................................................................... 17
Operating Methods .......................................................................................................................................... 20
Parts and Functions.......................................................................................................................................... 21
Icons on the Touch Screen................................................................................................................................ 26
When Connecting the Scanner via Wi-Fi......................................................................................................... 34
Connecting to a Wireless Access Point by Selecting One from the List of Wireless Access Points ...................................37
Connecting to a Wireless Access Point by Pressing the WPS Button............................................................................... 38
Connecting to a Wireless Access Point by Entering the PIN for WPS............................................................................... 39
When Establishing a Connection by Entering the Information for the Wireless Access Point.........................................40
When Connecting to a Network Which Requires a Certificate ........................................................................................41
When Connecting the Scanner via a Wired LAN.............................................................................................. 44
When Connecting the Scanner to the Computer via a USB Cable................................................................... 47
Checking the Network Connection for the Scanner......................................................................................... 49
Installing Software........................................................................................................................................... 50
Overview of the Bundled Software ................................................................................................................................ 50
System Requirements.................................................................................................................................................... 52
Installation (Recommended) ........................................................................................................................................53
Installation (Custom) ....................................................................................................................................................54
Basic Operations 55
2
Contents
Turning the Power ON/OFF............................................................................................................................... 55
How to Turn the Power ON ............................................................................................................................................55
How to Turn the Power OFF ........................................................................................................................................... 56
Login/Logout (Using PaperStream NX Manager)............................................................................................ 57
Entering and Resuming from Power Saving Mode.......................................................................................... 60
Opening/Closing the ADF ................................................................................................................................. 62
How to Open the ADF.................................................................................................................................................... 62
How to Close the ADF ....................................................................................................................................................63
Setting Up the ADF Paper Chute (Feeder)....................................................................................................... 64
Setting Up the Stacker ..................................................................................................................................... 65
Document Length Is A6 (Landscape) or Longer............................................................................................................. 65
Document Length Is A7 (Landscape) or Shorter ............................................................................................................66
How to Perform a Basic Scan 67
Using an Image Scanning Application on the Computer ................................................................................ 68
Using an Image Scanning Application Started on the Touch Screen.............................................................. 70
Button Settings .............................................................................................................................................................71
Operations on the Scanner............................................................................................................................................ 74
Using a Job (With PaperStream NX Manager) ................................................................................................ 75
How to Load Documents 76
Loading Documents.......................................................................................................................................... 76
Preparation ...................................................................................................................................................................76
How to Load Documents ...............................................................................................................................................78
Documents for Scanning .................................................................................................................................. 79
Paper Size ..................................................................................................................................................................... 79
Paper Type .................................................................................................................................................................... 79
Paper Weight (Thickness).............................................................................................................................................. 79
Documents That May Not Be Scanned Successfully ....................................................................................................... 80
Documents That Must Not Be Scanned.......................................................................................................................... 80
Precautions ...................................................................................................................................................................81
Loading Capacity........................................................................................................................................................... 83
Area Not to Be Perforated ............................................................................................................................................. 84
Conditions Required to Accurately Detect Overlapped Documents (Multifeed) ............................................................. 85
Conditions for Mixed Batch Scanning ............................................................................................................................ 87
Conditions for Automatic Page Size Detection...............................................................................................................90
Conditions for Using the Carrier Sheet........................................................................................................................... 91
3
Contents
Scanning Documents with Different Widths ................................................................................................... 94
Scanning Documents Folded in Half................................................................................................................ 96
Scanning Documents such as Envelopes or Multi-Layered Transfer Paper .................................................... 99
Scanning Photographs and Clippings ............................................................................................................ 101
Scanning Long Page Documents.................................................................................................................... 103
Feeding Documents Manually ....................................................................................................................... 105
Configuring Not to Detect Certain Overlap Patterns..................................................................................... 107
Operational Procedure ................................................................................................................................................ 108
Disabling the Paper Protection Function....................................................................................................... 110
Operational Procedure ................................................................................................................................................ 110
Counting the Number of Documents ............................................................................................................. 111
Cleaning Materials ......................................................................................................................................... 112
Location and Frequency ................................................................................................................................. 114
Cleaning the Outside of the Scanner............................................................................................................. 116
Cleaning the Inside of the Scanner (ADF) with Cleaning Paper................................................................... 117
Cleaning the Inside of the Scanner (ADF) with a Cloth ................................................................................ 119
Cleaning the Carrier Sheet............................................................................................................................. 124
Consumables and Replacement Cycles .......................................................................................................... 125
Replacing the Brake Roller............................................................................................................................. 127
Replacing the Pick Roller ............................................................................................................................... 132
When a Paper Jam Occurs .............................................................................................................................. 140
Errors............................................................................................................................................................... 142
Paper Feeding Error........................................................................................................................................ 145
Paper Protection.......................................................................................................................................................... 145
Paper Jam.................................................................................................................................................................... 145
Multifeed..................................................................................................................................................................... 145
Feed Mode Switched ...................................................................................................................................................146
4
Contents
Sensor(s) dirty............................................................................................................................................................. 146
Cover Open Error............................................................................................................................................. 147
Cover Open.................................................................................................................................................................. 147
Internal and Optical Errors............................................................................................................................. 148
Optical Error ................................................................................................................................................................148
Operator Panel error.................................................................................................................................................... 148
EEPROM Error .............................................................................................................................................................. 148
Image Memory Read-Write Error................................................................................................................................. 148
Overrun Error .................................................................................................................................................. 150
Background Switching Mechanism Error .....................................................................................................................150
Chip Error ........................................................................................................................................................ 151
Memory Error ..............................................................................................................................................................151
Motor Circuit Error.......................................................................................................................................... 152
Motor Circuit Error .......................................................................................................................................................152
Lamp Circuit Error........................................................................................................................................................ 152
Sensor Error .................................................................................................................................................... 153
Sensor Error................................................................................................................................................................. 153
Communication Related Errors ...................................................................................................................... 154
Module Error ............................................................................................................................................................... 154
Network Setting Error.................................................................................................................................................. 154
Server Setting Error ..................................................................................................................................................... 154
Authentication Failed.................................................................................................................................................. 155
Other Errors .................................................................................................................................................... 156
Being used by others................................................................................................................................................... 156
The scanner is in Doc Counting mode.......................................................................................................................... 156
Scanning has been paused by the user. ......................................................................................................................156
Outside designated scan area error............................................................................................................................. 156
Invalid Command ........................................................................................................................................................ 157
Connection Test Result................................................................................................................................... 158
Troubleshooting ............................................................................................................................................. 159
The Scanner Cannot Be Powered ON ........................................................................................................................... 161
The Touch Screen or the [Power] Button Light or Both Switch Off ...............................................................................162
The Touch Screen Does Not Function...........................................................................................................................163
A Malfunction Occurs in the Touch Screen/The Display on the Touch Screen Is in an Incorrect Position ....................... 164
The Display on the Touch Screen Is Distorted ..............................................................................................................165
Cannot Connect the Scanner and a Computer via Wi-Fi ............................................................................................... 166
A Wireless Access Point Is Not Displayed in the Access Point List ................................................................................ 172
Wi-Fi Setting for WPS Fails........................................................................................................................................... 174
Failed to Establish a Wi-Fi Connection by Configuring the Settings Manually ............................................................. 177
5
Contents
The Connection Between the Scanner and Computer Frequently Cuts Off ................................................................... 180
Cannot Connect the Scanner and a Computer via a Wired LAN.................................................................................... 181
Cannot Connect the Scanner to a Destination by Specifying an IP Address.................................................................. 186
Cannot Connect the Scanner to a Destination by Specifying a Host Name................................................................... 188
Scanning Does Not Start.............................................................................................................................................. 191
Scanning Takes a Long Time .......................................................................................................................................192
Image Quality Is Poor .................................................................................................................................................. 193
Quality of Scanned Text or Lines Is Unsatisfactory....................................................................................................... 194
Images Are Distorted or Not Clear ...............................................................................................................................195
Vertical Streaks Appear on the Images........................................................................................................................ 196
Error Code "U4:40" Is Displayed on the Touch Screen While Scanning.......................................................................... 197
Overlapped Documents Are Frequently Fed into the Scanner...................................................................................... 198
Situation in Which the Document Is not Fed into the ADF Occurs Frequently ..............................................................201
Paper Protection Is Set Off Frequently ......................................................................................................................... 203
Paper Jams/Pick Errors Occur Frequently...................................................................................................................... 205
Images Turn Out Elongated......................................................................................................................................... 207
A Shadow Appears at the Top or the Bottom of the Image.......................................................................................... 208
There Are Black Traces on the Document..................................................................................................................... 209
The Carrier Sheet Is Not Fed Smoothly/Paper Jams Occur............................................................................................. 210
Part of the Image Appears Missing in the Case Where the Carrier Sheet Is Used .........................................................212
Before You Contact the Scanner Service Provider ......................................................................................... 213
General ....................................................................................................................................................................... 213
Error Status ................................................................................................................................................................. 213
Checking the Product Label ........................................................................................................................... 215
Setting Items.................................................................................................................................................. 216
How to connect............................................................................................................................................... 219
Power Management ....................................................................................................................................... 220
Scanner Name................................................................................................................................................. 222
Network .......................................................................................................................................................... 223
Paper Source/Feeding..................................................................................................................................... 227
Paper Protection............................................................................................................................................. 232
Image.............................................................................................................................................................. 234
Cleaning & Maintenance................................................................................................................................ 238
USB.................................................................................................................................................................. 239
Admin Password ............................................................................................................................................. 239
6
Contents
Restore Factory Defaults ................................................................................................................................ 240
Scanner Settings (Software Operation Panel) 241
Starting Up the Software Operation Panel.................................................................................................... 241
Password Setting for the Software Operation Panel..................................................................................... 243
Setting a Password...................................................................................................................................................... 244
Setting [View Only mode] ...........................................................................................................................................245
Exiting [View Only mode] ........................................................................................................................................... 247
Changing the Password............................................................................................................................................... 249
Clearing the Password................................................................................................................................................. 251
Resetting the Password............................................................................................................................................... 252
Setting Items.................................................................................................................................................. 254
Device Setting .............................................................................................................................................................254
Device Setting 2 ..........................................................................................................................................................256
Settings Related to Sheet Counters............................................................................................................... 259
Checking the Sheet Counter ........................................................................................................................................259
Clearing the Sheet Counters ........................................................................................................................................261
Messages for Cleaning or Replacing Consumables ......................................................................................................262
Scanner Cleaning Cycle [Cleaning Cycle] .....................................................................................................................263
Replacement Cycle of Consumables [Life Counter Alarm Setting] ...............................................................................264
Settings Related to Scanning......................................................................................................................... 265
Adjusting the Position to Start the Scan [Offset Setting/Vertical magnification Adjustment] ......................................265
Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (ADF)] .......................................268
Configuring the Scan Setting to Drop Out Specified Colors When Scanning [Dropout color] ........................................ 270
Shortening the Scanning Intervals [Pre-Pick].............................................................................................................. 272
Specifying the Number of Retries for Paper Feeding [Number of Paper Feeding Retries]............................................ 273
Feeding [Pick Speed] .................................................................................................................................................. 274
Cropping the Image Boundary [AutoCrop Boundary] .................................................................................................. 275
Protecting the Documents from Being Damaged [Paper Protection] ..........................................................................277
Specifying the Sensitivity Level for Paper Protection [Paper Protection Sensitivity] ....................................................279
Scanning at High Altitude [High Altitude Mode].........................................................................................................281
Specifying the Image Quality for Scanning [Image Quality Mode] ..............................................................................282
Settings Related to the Detection for Overlapped Documents (Multifeed) ................................................ 283
Specifying a Method to Detect Overlapped Documents [Multifeed] ............................................................................283
Specifying the Area to Detect Overlapped Documents [Document check area specification for Multifeed Detection] .286
Setting to Ignore Certain Overlap Patterns [Intelligent Multifeed Function] ............................................................... 292
Settings Related to Waiting Time.................................................................................................................. 294
Waiting Time in Manual Feeding [Manual Feeding] ...................................................................................................294
Waiting Time for the Scanner to Enter Power Saving Mode [Power saving] ................................................................ 296
7
Contents
Settings Related to Power On/Off and Start up of the Scanner.................................................................... 297
Method of Turning the Scanner ON/OFF [Power SW Control] ....................................................................................... 297
Startup Mode Setting for the Scanner [Startup mode]................................................................................................. 299
Settings Related to Scanner Maintenance .................................................................................................... 300
Detecting Vertical Streaks [Vertical Streak Detection] ................................................................................................. 300
Specifying the Sensitivity Level for Vertical Streak Detection [Vertical Streak Sensitivity] ...........................................301
Settings Related to Scanner Maintenance and Inspection Cycle [Maintenance and Inspection Cycle]......................... 302
Appendix 303
Basic Specification.......................................................................................................................................... 303
Installation Specification............................................................................................................................... 306
Outer Dimensions........................................................................................................................................... 307
Scanner Options ............................................................................................................................................. 308
Uninstalling the Software.............................................................................................................................. 309
Contact for Inquiries 311
8

Introduction

Thank you for purchasing this product.

Manuals

The following manuals are included for this product. Read them as needed.
Manuals Description
Safety Precautions (paper, PDF) Contains important information about the safe use of this
Getting Started (paper) Explains the operations from setting up the scanner to turning it
product. Make sure to read this manual before using the scanner. The PDF version is included in the Setup DVD-ROM.
on.
Operator's Guide (this manual) (HTML) Provides detailed information on how to set up the scanner, how
to operate and maintain the scanner daily, how to replace the consumables, and how to troubleshoot problems. Included in the Setup DVD-ROM.
Touch Screen Help (HTML) Explains about how to troubleshoot errors and how to clean the
scanner. Can be referenced from the touch screen on the scanner.
Scanner Central Admin User's Guide (PDF) Explains about the overview, installation, operation and
maintenance of Scanner Central Admin. Included in the Setup DVD-ROM.
PaperStream NX Manager User's Guide Explains about the overview, installation, setup, operation,
maintenance and items on the windows of PaperStream NX Manager. This guide can be downloaded from the following web page:
http://www.fujitsu.com/global/support/computing/peripheral/ scanners/manual/
Help (scanner driver) Explains how to use and configure the settings for the scanner
drivers. Can be referenced from each scanner driver.
Help (application) Explains how to use and configure the settings for the
application software. Read them as needed. Can be referenced from each application.
Manuals to refer to when setting up the scanner
9
Introduction
Actions to take and manuals to refer to for each operating method when setting up the scanner are as follows. Read them as needed. For details about operating methods, refer to Operating Methods (page 20).
Operating with a Computer
Action Refer to
From unpackaging to turning the power on Getting Started
Setting up the scanner
Setting up by importing the setup file (Easy Setup)
Refer to the following web page:
http://imagescanner.fujitsu.com/r/st/
Setting a connection method Operator's Guide
When Connecting the Scanner via Wi-Fi (page
34)
When Connecting the Scanner via a Wired LAN (page 44)
When Connecting the Scanner to the Computer via a USB Cable (page 47)
Setting for a network which requires a certificate
Structuring a server Configuring preferences for a
DNS server (when using a DNS server)
Operator's Guide
When Connecting to a Network Which Requires a Certificate (page 41)
Manual for the DNS server
10
Action Refer to
Introduction
From the installation to operations of Scanner Central
Scanner Central Admin User's Guide
Chapter 2 Installation of Scanner Central Admin
Admin (when using Scanner Central Admin Agent)
Chapter 3 Using the Scanner Central Admin Server
Chapter 4 Using e-Mail Alerts
Chapter 5 Linking with the Integrated Management
System
Scanning Scanning procedure Operator's Guide
Using an Image Scanning Application on the
Computer (page 68)
Using an Image Scanning Application Started on the
Touch Screen (page 70)
Scan settings
Help for the scanner driver
Help for the image scanning application
Operational settings for the scanner
Operator's Guide
Scanner Settings (Touch Screen) (page 216)
Scanner Settings (Software Operation Panel) (page
241)
Operating with PaperStream NX Manager
Action Refer to
From unpackaging to turning the power on Getting Started
Setting up the scanner
Setting up by importing the setup file (Easy Setup)
Refer to the following web page:
http://imagescanner.fujitsu.com/r/st/
Setting a connection method Operator's Guide
When Connecting the Scanner via Wi-Fi (page
34)
11
Action Refer to
When Connecting the Scanner via a Wired LAN (page 44)
Introduction
Setting for a network which requires a certificate
Structuring a server Configuring preferences for a
DNS server (when using a DNS server)
From the installation to operations of PaperStream NX Manager
From the installation to operations of Scanner Central Admin (when using Scanner Central Admin Server)
Operator's Guide
When Connecting to a Network Which Requires a Certificate (page 41)
Manual for the DNS server
PaperStream NX Manager User's Guide
Flow from the Installation to the Operations
Installation
Setup
Operations
Scanner Central Admin User's Guide
Chapter 2 Installation of Scanner Central Admin
Chapter 3 Using the Scanner Central Admin Server
Scanning Scanning procedure Operator's Guide
Using a Job (With PaperStream NX Manager) (page
75)
Scan settings PaperStream NX Manager User's Guide
Settings
Operational settings for the scanner
Operator's Guide
Scanner Settings (Touch Screen) (page 216)
12

Trademarks

Microsoft, Windows, Windows Server, Excel, SharePoint, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Word is the product of Microsoft Corporation in the United States. ISIS is a trademark of Open Text. Intel, Pentium, and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Wi-Fi, Wi-Fi Protected Setup, and the Wi-Fi Protected Setup Logo are trademarks of Wi-Fi Alliance.
ABBYY™ FineReader™ Engine © ABBYY. OCR by ABBYY ABBYY and FineReader are trademarks of ABBYY Software, Ltd. which may be registered in some jurisdictions. The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. Besides the software authored by the product developer (PFU Limited), this scanner contains other free software, such as software copyrighted under the GNU General Public License (GPL) or the GNU Lesser General Public License (LGPL). For details concerning the conditions of the licenses for Open Source Software (OSS),
Introduction
refer to the screen that appears when you press in the lower right of the home screen on the touch
screen of this scanner and then [Authentication/License]. ScanSnap, ScanSnap Manager, and PaperStream are registered trademarks or trademarks of PFU Limited in Japan. Other company names and product names are the registered trademarks or trademarks of the respective companies.

Manufacturer

PFU Limited YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8567, Japan © PFU Limited 2018

Safety Information

The attached "Safety Precautions" manual contains important information about the safe and correct use of this product. Make sure that you read and understand it before using the scanner.
13

Symbols Used in This Manual

WARNING
CAUTION
The following indications are used in this manual to obviate any chance of accident or damage to you, people near you, and your property. Warning labels consist of a symbol indicating the severity and a warning statement. The symbols and their meanings are as follows.
This indication alerts operators of an operation that, if not strictly observed, may result in severe injury or death.
This indication alerts operators of an operation that, if not strictly observed, may result in safety hazards to personnel or damage to the product.
Introduction
14

Abbreviations Used in This Manual

The following abbreviations are used in this manual.
Name Indication
Introduction
Windows Server® 2008 Standard (32-bit/64-bit)
Windows Server® 2008 R2 Standard (64-bit)
Windows® 7 Home Premium (32-bit/64-bit)
Windows® 7 Professional (32-bit/64-bit)
Windows® 7 Enterprise (32-bit/64-bit)
Windows® 7 Ultimate (32-bit/64-bit)
Windows Server® 2012 Standard (64-bit)
Windows Server® 2012 R2 Standard (64-bit)
Windows® 8.1 (32-bit/64-bit)
Windows® 8.1 Pro (32-bit/64-bit)
Windows® 8.1 Enterprise (32-bit/64-bit)
Windows® 10 Home (32-bit/64-bit)
Windows® 10 Pro (32-bit/64-bit)
Windows® 10 Enterprise (32-bit/64-bit)
Windows® 10 Education (32-bit/64-bit)
Windows Server 2008 (*1)
Windows 7 (*1)
Windows Server 2012 (*1)
Windows Server 2012 R2 (*1)
Windows 8.1 (*1)
Windows 10 (*1)
Windows Server® 2016 Standard (64-bit)
Windows® Internet Explorer
Internet Explorer
®
®
Microsoft® Word
Microsoft® Office Word
Microsoft® Excel
Microsoft® Office Excel
Wi-Fi Protected Setup
®
®
PaperStream IP (TWAIN) PaperStream IP (TWAIN x64) PaperStream IP (ISIS) Bundle
Wireless access point Wireless router
Windows Server 2016 (*1)
Internet Explorer
Word
Excel
WPS
PaperStream IP driver
Wireless access point
15
*1:Where there is no distinction between the different versions of the above operating system, the general
term "Windows" is used.

Arrow Symbols in This Manual

Right-arrow symbols (→) are used to separate icons or menu options which should be selected in succession.
Example:Click [Start] menu → [Control Panel].

Screen Examples in This Manual

Microsoft product screenshots are reprinted with permission from Microsoft Corporation. The screen examples in this manual are subject to change without notice in the interest of product development. If the actual displayed screen differs from the screen examples in this manual, operate by following the actual displayed screen while referring to the user's manual of the scanner application that you are using. The screenshots used in this manual are of Windows 7. The actual windows and operations may differ depending on the operating system. Also note that the screens and operations may differ from this manual after the scanner application software is updated. In that case, refer to the manual provided upon updating the software.
Introduction

Notice

The contents of this manual are subject to change without notice.
PFU Limited assumes no liability for incidental or consequential damages arising from the use of this
product, and any claims by a third party.
Copying of the contents of this manual, in whole or in part, as well as the scanner applications is prohibited under the copyright law.
Issue date: June 2018 Issued by: PFU Limited
16

Scanner Overview

This section explains the main features of this product, the names of parts and their functions.

Main Features

The scanner is equipped with the following features:
High speed scanning
The scanner has achieved a scanning speed of 60 ppm/120 ipm (*1). Furthermore, up to 80 sheets of documents (*2) can be loaded for continuous scanning which enables you to quickly digitize a large volume of documents.
Network connection
The scanner can be connected via Wi-Fi or a wired LAN. Even with a network connection, a scanning speed of 60 ppm/120 ipm (*1) is possible. A USB cable is not required to connect the scanner and a computer so that the scanner can be placed anywhere.
Touch screen
The scanner has a 4.3-inch TFT color touch screen which enables you to operate the scanner with simple actions such as seeing and touching. The touch screen also enables you to specify various operational settings for scanning documents and check the number of sheets scanned or the error status with ease.
Contactless smart card reader
The scanner has a contactless smart card reader which enables you to easily log into the scanner by holding a smart card over the scanner.
Capable of scanning documents folded in half, envelopes, multi-layered transfer paper
In order to scan documents folded in half, envelopes, and multi-layered transfer paper, the scanner is equipped with a feed mode switch that is used to switch the mode to Manual Single Mode. Manual Single Mode reduces the load on documents being fed so that documents are fed and scanned successfully.
Improved efficiency for pre-scan work
The scanner can perform "mixed batch scanning" which allows you to scan documents with different paper weights and sizes at once. This simplifies the process of sorting the documents before scanning.
17
Scanner Overview
Reduced work loss caused by multifeeds
The scanner has ultrasonic multifeed sensors that accurately detect "multifeed" errors where two or more sheets are fed through the scanner at once. This detection for overlapped documents is reliable even when scanning a mixed batch of documents with different paper weights and sizes, avoiding potential work loss.
Intelligent multifeed detection function
When there is paper of the same size attached to a designated location on the page, the intelligent multifeed detection function enables the scanner to recognize the location of the attachment. The scanner does not detect the recognized area where the attachment is on as overlapping of documents so that scanning can continue.
Paper protection function by detecting paper jam noise
This function reduces the risk of having the valuable documents damaged by stopping the scan when the scanner detects paper jam noise.
Advanced image processing function
The automatic color detection function outputs images in color or monochrome depending on the document content.
Capable of scanning photographs and clippings
The Carrier Sheet is available as an option in order to scan photographs and clippings. Multiple Carrier Sheets can be scanned in one go, and can be mixed with regular documents in the same batch.
Centralized operation of multiple scanners
With PaperStream NX Manager, multiple scanners can be operated together. For example, you can specify users who can use the scanners and specify scanning menus that are customized for each user, and distribute them to the scanners. You can also save images in a specified linked destination, and monitor the processing status of images. For details, refer to the PaperStream NX Manager User's Guide. The PaperStream NX Manager User's Guide can be downloaded from the following web page:
http://www.fujitsu.com/global/support/computing/peripheral/scanners/manual/
Centralized management of multiple scanners
With Scanner Central Admin Server, multiple scanners can be managed together. For example, the application can be used to update the setting information and the firmware update module for all scanners at once, and check the operating status of each scanner. When PaperStream NX Manager is not used, you can use Scanner Central Admin Agent to link with Scanner Central Admin Server (*3). For details, refer to the Scanner Central Admin User's Guide.
*1:
When A4 size documents are scanned at 200/300 dpi using JPEG compression.
18
Scanner Overview
*2:When the paper weight is 80 g/m2 (20 lb).
*3:When a computer is connected to the scanner via a network by using the PaperStream IP driver, the settings
information of the scanner (Software Operation Panel settings information) cannot be distributed.
19

Operating Methods

This section shows the operating methods of the scanner.
Operating with a Computer
This operating method is a method that uses a USB cable or network to connect the scanner and the computer to manage images on the computer.
Scanner Overview
Operating with PaperStream NX Manager
This operating method is a method that uses a network to connect the scanner to PaperStream NX Manager, and uses PaperStream NX Manager to process images sent from the scanner. You can monitor the processing status of images and save images in a specified linked destination. For details about the operation with PaperStream NX Manager, refer to the PaperStream NX Manager User's Guide. The PaperStream NX Manager User's Guide can be downloaded from the following web page:
http://www.fujitsu.com/global/support/computing/peripheral/scanners/manual/
20

Parts and Functions

This section shows the names of the scanner parts.
Front
Scanner Overview
No. Name Function
1 Contactless Smart Card Reader Reads the information of the smart card.
2 ADF (Automatic Document Feeder) Pulls and feeds the documents one sheet at a time from
the ADF paper chute (feeder). Open this to replace consumables or to clean the inside of the scanner.
3 Chute extension Pull out to adjust to the document length.
4 ADF paper chute (feeder) Holds the documents to be scanned.
5 Side guide Positions the documents in place when the documents are
loaded in the ADF paper chute (feeder) as they are fed into the scanner.
6 Feed mode switch Slide the feed mode switch to the left to switch the feed
mode to Manual Single Mode.
21
No. Name Function
7 ADF release tab Pull this tab to open the ADF.
8 Touch screen Used to operate the scanner or check the status.
9 [Power] button Turns on or off the scanner.
10 Stacker Stacks up the ejected documents.
11 Stacker extension Slide out to adjust to the document length.
12 Stopper Lift up to adjust to the document length.
Back
Scanner Overview
No. Name Function
1 Ventilation port Holes for ventilating hot air from inside the scanner.
2 Power connector Used to connect a power cable.
"Power cable" refers to the AC cable and AC adapter connected together.
3 USB connector Used to connect a USB cable.
4 LAN connector Used to connect a LAN cable.
5 Security cable slot Used to connect an anti-theft security cable (commercially
available).
22
Removable Parts
Scanner Overview
No. Name Function
1 Pick roller A set of rollers which feeds documents on the ADF paper
chute (feeder) into the ADF.
2 ADF paper chute (feeder) Holds the documents to be scanned.
3 Brake roller A roller that prevents more than one sheet of documents to
be fed into the ADF at once.
23
Inside (ADF)
Scanner Overview
No. Name Function
1 Microphone (× 2) Detects paper jam noises.
2 Ultrasonic sensor (× 2) A sensor that detects overlapped documents by ultrasonic
soundwave.
24
Scanner Overview
No. Name Function
It detects overlapped documents by monitoring the difference in the amount of ultrasonic waves transmitted through the documents.
3 Brake roller (× 2) A roller that prevents more than one sheet of documents to
be fed into the ADF at once.
4 Document sensor (× 8) A sensor which detects whether there is a document.
5 Glass (× 2) The surface which scans documents.
6 Feed roller (× 2) A roller that feeds the document through the ADF.
7 Eject roller (× 2) Rollers that feed documents from the ADF onto the stacker.
8 Pick roller (× 2) A set of rollers which separates one sheet off the
documents loaded in the ADF paper chute (feeder), and feeds the document into the ADF.
9 Plastic idler roller (× 4) A roller that feeds the document through the ADF.
25

Icons on the Touch Screen

In the lower part of the touch screen, the following icons are displayed: The following is an example screen when the scanner is connected via a USB cable.
Scanner Overview
(1) / /
You can check the connection method of the scanner. For details, refer to Connection Method (page 27). When the scanner is connected via Wi-Fi, press the icon to display the [Wi-Fi Diagnosis] screen, and check the Wi-Fi connection status.
(2)
You can check the settings, messages and Help for the scanner.
When there is a message, is displayed.
Press the icon to display the message. For details, refer to Notification (page 27).
26
(3)
You can check or change the settings for the scanner. Press the icon to display a list of setting items. For details, refer to Settings (page 28).
(4)
Go back to the previous screen. Press and hold this to go back to the top screen in accordance with the connection method.
Connection Method
Connection Method Icon Connection Status
Scanner Overview
Wi-Fi
(Strong)
(Medium)
(Weak)
Wired LAN The scanner is connected via a wired LAN.
USB The scanner is connected via a USB cable.
The scanner is connected via Wi-Fi. The signal strength is displayed in three levels.
The scanner is not connected via Wi-Fi.
The scanner is not connected via a wired LAN.
Notification
Tab Overview
Information You can check the following settings.
Number of sheets scanned
27
The scanner is not connected via a USB cable.
Tab Overview
Operation mode for the Intelligent multifeed detection function, and the number of overlapping patterns that are memorized
Whether or not to prioritize or disable the settings for [Paper Protection
(Touch Screen Settings) (page 233)] in the function for protecting
documents.
Error information which occurred most recently
Message You can check messages for consumable replacement, cleaning, glass
cleaning, and maintenance.
Help You can check how to load documents and how to clean the scanner.
Settings
Item Overview
Scanner Information You can check the settings for the scanner.
Scanner Overview
Standard information
Scanner name
Power Management
Display language
Connection method
Network
Network (Access Point)
Scanning Area
Video Output
Physical Function
Imaging
On Board IPC
Compression Function
Miscellaneous
Error Code Information
Paper Source/ Feeding
Paper Feeding You can specify the timing of when document feeding
is started. Change this setting when overlapped documents and paper jams occur frequently.
See Also
- Feeding [Pick Speed] (page 274)
28
Scanner Overview
Item Overview
Document Count The number of documents can be counted without
outputting images of the documents.
See Also
- Counting the Number of Documents (page 111)
Display language You can configure the language setting for the touch
screen.
Cleaning & Maintenance
Vertical Streak Detection You can configure the settings for detecting dirt on
the glass. If the scanner detects dirt on the glass, the touch
screen displays a notification on when you
receive a [Clean glass!] message. Clean the glass when you receive a message.
See Also
- Detecting Vertical Streaks
[Vertical Streak Detection] (page 300)
- Specifying the Sensitivity Level for Vertical Streak
Detection [Vertical Streak Sensitivity] (page 301)
Cleaning Use this setting when you clean the inside of the
scanner.
See Also
- Daily Care (page 112)
Consumable counters You can check the number of sheets scanned.
After you replace a consumable or clean the scanner, you can clear the counter.
See Also
- Location and Frequency (page 114)
- Consumables and Replacement Cycles (page
125)
Scanner Settings An administrator of the scanner uses this to configure
the settings for the scanner.
See Also
- Scanner Settings (Touch Screen) (page 216)
Authentication/License You can check the conditions of the licenses for the
authentication label and open source software.
Limited Warranty Guide/Warranty Information The limited warranty guide or warranty information
can be checked.
29
Scanner Overview
Item Overview
Note that this is not displayed depending on the country or region where the scanner is purchased.
Easy Setup You can setup the scanner by importing the setup file.
Refer to the following web page:
http://imagescanner.fujitsu.com/r/st/
Maintenance Service engineers use this for maintenance of the
scanner.
30

Scanner Setup

This section explains about setting up the scanner.
HINT
You can set up the scanner easily by importing the setup file from a computer or a mobile device. For details and the method about setting up the scanner by importing the setup file, check the following website.
http://imagescanner.fujitsu.com/r/st/
The scanner setup procedure depends on the connection method of the scanner. Check the reference page for each method to set up the scanner. For details about required actions to set up the scanner, refer to Manuals to refer to when setting up the scanner
(page 9).
Operating with a Computer
When Connecting the Scanner via Wi-Fi (page 34)
HINT
If the network environment requires a certificate, refer to When Connecting to a Network Which
Requires a Certificate (page 41).
31
When Connecting the Scanner via a Wired LAN (page 44)
When Connecting the Scanner to the Computer via a USB Cable (page 47)
Scanner Setup
Operating with PaperStream NX Manager
When Connecting the Scanner via Wi-Fi (page 34)
HINT
If the network environment requires a certificate, refer to When Connecting to a Network Which
Requires a Certificate (page 41).
32
Scanner Setup
When Connecting the Scanner via a Wired LAN (page 44)
HINT
When centralizing the operation of multiple scanners with PaperStream NX Manager, you need to set up an environment and configure settings for PaperStream NX Manager. For details, refer to the PaperStream NX Manager User's Guide. The PaperStream NX Manager User's Guide can be downloaded from the following web page:
http://www.fujitsu.com/global/support/computing/peripheral/scanners/manual/
33

When Connecting the Scanner via Wi-Fi

About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started.
1 Turn on the scanner.
For details, refer to How to Turn the Power ON (page 55).
2 In the screen for selecting a setup method, select [Setup from Touch Screen] and press the [Next]
button.
This section explains how to setup the scanner on the touch screen. The Easy Setup is a method for the scanner to be set up by importing the setup file from a computer or a mobile device. If you use the Easy Setup, refer to the following web page:
http://imagescanner.fujitsu.com/r/st/
3 In the screen which asks whether or not to connect via Wi-Fi, press the [Yes] button.
4 Select a configuration method, and press the [Next] button.
Configure the setting for a wireless access point in one of the following ways:
Scanner Setup
Select an Access Point Select a wireless access point from a list of wireless access points to establish a connection. For details, refer to Connecting to a Wireless Access Point by Selecting One from the List of Wireless Access
Points (page 37).
Use WPS Establish a connection by using WPS of the wireless access point.
- To establish a connection by pressing the WPS button For details, refer to Connecting to a Wireless Access Point by Pressing the WPS Button (page 38).
- To establish a connection by entering the PIN for WPS For details, refer to Connecting to a Wireless Access Point by Entering the PIN for WPS (page 39).
Configure manually Establish a connection by entering the information for the wireless access point. For details, refer to When Establishing a Connection by Entering the Information for the Wireless Access
Point (page 40).
HINT
If the network environment requires a certificate, the certificate needs to be registered with the scanner.
Set up the scanner by referring to When Connecting to a Network Which Requires a Certificate (page
41).
5 Specify the following items:
IP Address Set an IP address for the scanner. When you set an IP address manually, configure [Subnet Mask] and [Default Gateway].
34
Scanner Setup
DNS Server Set this item to use a DNS server. Specify IP addresses for [Primary DNS] and [Secondary DNS].
Network Encryption Select whether or not to encrypt network communications.
PaperStream NX Manager Set this item to use PaperStream NX Manager. Specify [Host Name/IP address] and [Port Number].
Scanner Central Admin Server You can set the Scanner Central Admin Server to use PaperStream NX Manager. Set this item to monitor the scanners or perform a single operation on them at the same time with Scanner Central Admin Server. Specify [Host Name/IP address] and [Port Number].
Startup mode Select a startup mode for the scanner.
Scanner name Set a scanner name.
When you finish setting the relevant items, the screen indicates that the setting process is complete.
6 Check the items that are set and press the [Complete] button.
7 Connect the computer, on which the scanner is to be used, to the network.
For details about how to connect the computer to the network, refer to the computer manual.
8 Check the connection status of the network.
For details, refer to Checking the Network Connection for the Scanner (page 49).
9 Install necessary software to the computer which is to be connected to the scanner.
For details about the software, refer to Installing Software (page 50). Prepare the bundled Setup DVD-ROM.
HINT
When using PaperStream NX Manager, you do not need to install software from the bundled Setup DVD­ROM. Install a necessary software by referring to the PaperStream NX Manager User's Guide.
a If an old version of the software is installed, uninstall it first.
For details, refer to Uninstalling the Software (page 309).
b Insert the bundled Setup DVD-ROM into the DVD drive.
The [fi Series Setup] window appears.
c Start the installation by following the instructions displayed in the screen.
It is recommended that you select [Installation (Recommended)].
d Configure the settings to use the scanner on the computer.
Use fi-7300NX Scanner Selection Tool to select a scanner to be used.
35
For details, refer to the fi-7300NX Scanner Selection Tool Help. fi-7300NX Scanner Selection Tool automatically starts up when the installation of the software is complete.
10 Check whether the scanner is ready to start scanning.
For details, refer to How to Perform a Basic Scan (page 67).
ATTENTION
To change the scanner settings, the administrator password is required. The default password is "password". Change the administrator password to prevent the settings from being changed by other users. Also, change the administrator password regularly. The administrator password can be changed in the screen that appears in the following procedure:
→ [Scanner Settings] → [Admin Password]
Scanner Setup
HINT
The network settings can be changed in the menu that is displayed in the following procedure.
→ [Scanner Settings] → [Network]
36
Scanner Setup

Connecting to a Wireless Access Point by Selecting One from the List of Wireless Access Points

1 In the screen for selecting a configuration method, select [Select an Access Point] and press the [Next]
button.
2 Check the setting items and the order of them, and then press the [Start] button.
A list of wireless access points is displayed.
3 Select the wireless access point that you want to connect to, and then press the [Next] button.
4 Enter the information for the wireless access point.
Enter the following:
Security key
Authentication Method
User ID
Password
Other necessary information for connecting to a wireless access point
5 After you finish entering the necessary information, press the [Next] button.
When the connecting process is complete, the connection result is displayed.
6 Press the [Next] button.
Specify the following items: Refer to step 5 in When Connecting the Scanner via Wi-Fi (page 34).
37

Connecting to a Wireless Access Point by Pressing the WPS Button

1 In the screen for selecting a configuration method, select [Use WPS] and press the [Next] button.
2 Check the setting items and the order of them, and then press the [Start] button.
The screen for selecting the method with the WPS function is displayed.
3 Select [Push-Button] and press the [Next] button.
The operation guidance screen is displayed.
4 Press the WPS button on the wireless access point to have it ready to connect to the scanner.
For details about WPS, refer to the manual of your wireless access point.
5 Go back to the touch screen and press the [Next] button within two minutes.
When the connecting process is complete, the connection result is displayed.
6 Press the [Next] button.
Specify the following items: Refer to step 5 in When Connecting the Scanner via Wi-Fi (page 34).
Scanner Setup
38

Connecting to a Wireless Access Point by Entering the PIN for WPS

1 In the screen for selecting a configuration method, select [Use WPS] and press the [Next] button.
2 Check the setting items and the order of them, and then press the [Start] button.
The screen for selecting the method with the WPS function is displayed.
3 Select [PIN] and press the [Next] button.
The operation guidance screen is displayed.
4 Note down the PIN that is displayed in the screen.
5 On the computer, open the setting window for WPS of the wireless access point.
For details about WPS, refer to the manual of your wireless access point.
6 Specify the PIN which you noted down to have it ready to connect to the scanner.
7 Go back to the touch screen and press the [Next] button within two minutes.
When the connecting process is complete, the connection result is displayed.
Scanner Setup
8 Press the [Next] button.
Specify the following items: Refer to step 5 in When Connecting the Scanner via Wi-Fi (page 34).
39
Scanner Setup

When Establishing a Connection by Entering the Information for the Wireless Access Point

1 In the screen for selecting a configuration method, select [Configure manually] and press the [Next]
button.
2 Check the setting items and the order of them, and then press the [Start] button.
The setting screen for a wireless access point is displayed.
3 Enter the information for the wireless access point.
Enter the following: The information that you enter varies depending on the wireless access point that you want to connect to.
Network name (SSID)
Security protocol
Security key
Encryption method
Authentication Method
User ID
Password
Other necessary information for connecting to a wireless access point
4 After you finish entering the necessary information, press the [Next] button.
When the connecting process is complete, the connection result is displayed.
5 Press the [Next] button.
Specify the following items: Refer to step 5 in When Connecting the Scanner via Wi-Fi (page 34).
40

When Connecting to a Network Which Requires a Certificate

About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started.
1 Turn on the scanner.
For details, refer to How to Turn the Power ON (page 55).
2 In the screen for selecting a setup method, select [Setup from Touch Screen] and press the [Next]
button.
This section explains how to setup the scanner on the touch screen. The Easy Setup is a method for the scanner to be set up by importing the setup file from a computer or a mobile device. If you use the Easy Setup, refer to the following web page:
http://imagescanner.fujitsu.com/r/st/
3 Install necessary software to the computer which is to be connected to the scanner.
For details about the software, refer to Installing Software (page 50). Prepare the bundled Setup DVD-ROM.
Scanner Setup
HINT
When using PaperStream NX Manager, you do not need to install software from the bundled Setup DVD­ROM. Install a necessary software by referring to the PaperStream NX Manager User's Guide.
a If an old version of the software is installed, uninstall it first.
For details, refer to Uninstalling the Software (page 309).
b Insert the bundled Setup DVD-ROM into the DVD drive.
The [fi Series Setup] window appears.
c Start the installation by following the instructions displayed in the screen.
It is recommended that you select [Installation (Recommended)].
d Connect the scanner to the computer by using the bundled USB cable.
e Register a certificate with the scanner.
41
Use fi-7300NX Certificate Registration Tool to register a certificate with the scanner. For details, refer to the fi-7300NX Certificate Registration Tool Help. fi-7300NX Certificate Registration Tool can be started up in the following procedure:
Windows Server 2008/Windows 7 Click [Start] menu → [All Programs] → [fi Series] → [fi-7300NX Certificate Registration Tool].
Windows Server 2012 Right-click the Start screen, and select [All apps] on the app bar → [fi-7300NX Certificate Registration Tool] under [fi Series].
Windows Server 2012 R2/Windows 8.1 Click [↓] on the lower left side of the Start screen and select [fi-7300NX Certificate Registration Tool] under [fi Series]. To display [↓], move the mouse cursor.
Windows 10/Windows Server 2016 Click [Start] menu → [fi Series] → [fi-7300NX Certificate Registration Tool].
f Remove the USB cable connecting the scanner and the computer.
Scanner Setup
4 Configure the settings to connect the scanner via Wi-Fi on the touch screen of the scanner.
For details, refer to steps 3 to 8 in When Connecting the Scanner via Wi-Fi (page 34).
5 Configure the settings to use the scanner on the computer.
Use fi-7300NX Scanner Selection Tool to select a scanner to be used. For details, refer to the fi-7300NX Scanner Selection Tool Help. fi-7300NX Scanner Selection Tool can be started up in the following procedure:
Windows Server 2008/Windows 7 Click [Start] menu → [All Programs] → [fi Series] → [fi-7300NX Scanner Selection Tool].
Windows Server 2012 Right-click the Start screen, and select [All apps] on the app bar → [fi-7300NX Scanner Selection Tool] under [fi Series].
Windows Server 2012 R2/Windows 8.1 Click [↓] on the lower left side of the Start screen and select [fi-7300NX Scanner Selection Tool] under [fi Series]. To display [↓], move the mouse cursor.
Windows 10/Windows Server 2016 Click [Start] menu → [fi Series] → [fi-7300NX Scanner Selection Tool].
6 Check whether the scanner is ready to start scanning.
For details, refer to How to Perform a Basic Scan (page 67).
ATTENTION
To change the scanner settings, the administrator password is required. The default password is "password". Change the administrator password to prevent the settings from being changed by other users. Also, change the administrator password regularly. The administrator password can be changed in the screen that appears in the following procedure:
42
→ [Scanner Settings] → [Admin Password]
HINT
The network settings can be changed in the menu that is displayed in the following procedure.
→ [Scanner Settings] → [Network]
Scanner Setup
43

When Connecting the Scanner via a Wired LAN

About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started.
1 Turn on the scanner.
For details, refer to How to Turn the Power ON (page 55).
2 In the screen for selecting a setup method, select [Setup from Touch Screen] and press the [Next]
button.
This section explains how to setup the scanner on the touch screen. The Easy Setup is a method for the scanner to be set up by importing the setup file from a computer or a mobile device. If you use the Easy Setup, refer to the following web page:
http://imagescanner.fujitsu.com/r/st/
3 In the screen which asks whether or not to connect via Wi-Fi, press the [No] button.
4 In the screen for selecting a connection method, select [Wired LAN] and press the [Next] button.
Scanner Setup
5 Check the setting items and the order of them on the window displayed.
6 Connect the scanner to a network device (such as a switch, a hub, or a router) via a LAN cable.
7 On the window displayed in step 5, press the [Start] button.
8 Specify the following items:
IP Address Set an IP address for the scanner. When you set an IP address manually, configure [Subnet Mask] and [Default Gateway].
DNS Server Set this item to use a DNS server. Specify IP addresses for [Primary DNS] and [Secondary DNS].
Network Encryption Select whether or not to encrypt network communications.
44
PaperStream NX Manager Set this item to use PaperStream NX Manager. Specify [Host Name/IP address] and [Port Number].
Scanner Central Admin Server You can set the Scanner Central Admin Server to use PaperStream NX Manager. Set this item to monitor the scanners or perform a single operation on them at the same time with Scanner Central Admin Server. Specify [Host Name/IP address] and [Port Number].
Startup mode Select a startup mode for the scanner.
Scanner name Set a scanner name.
When you finish setting the relevant items, the screen indicates that the setting process is complete.
9 Check the items that are set and press the [Complete] button.
Scanner Setup
10 Connect the computer, on which the scanner is to be used, to the network.
For details about how to connect the computer to the network, refer to the computer manual.
11 Check the connection status of the network.
For details, refer to Checking the Network Connection for the Scanner (page 49).
12 Install necessary software to the computer which is to be connected to the scanner.
For details about the software, refer to Installing Software (page 50). Prepare the bundled Setup DVD-ROM.
HINT
When using PaperStream NX Manager, you do not need to install software from the bundled Setup DVD­ROM. Install a necessary software by referring to the PaperStream NX Manager User's Guide.
a If an old version of the software is installed, uninstall it first.
For details, refer to Uninstalling the Software (page 309).
b Insert the bundled Setup DVD-ROM into the DVD drive.
The [fi Series Setup] window appears.
c Start the installation by following the instructions displayed in the screen.
It is recommended that you select [Installation (Recommended)].
d Configure the settings to use the scanner on the computer.
Use fi-7300NX Scanner Selection Tool to select a scanner to be used. For details, refer to the fi-7300NX Scanner Selection Tool Help. fi-7300NX Scanner Selection Tool automatically starts up when the installation of the software is complete.
13 Check whether the scanner is ready to start scanning.
For details, refer to How to Perform a Basic Scan (page 67).
45
ATTENTION
To change the scanner settings, the administrator password is required. The default password is "password". Change the administrator password to prevent the settings from being changed by other users. Also, change the administrator password regularly. The administrator password can be changed in the screen that appears in the following procedure:
→ [Scanner Settings] → [Admin Password]
HINT
The network settings can be changed in the menu that is displayed in the following procedure.
→ [Scanner Settings] → [Network]
Scanner Setup
46

When Connecting the Scanner to the Computer via a USB Cable

About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started.
1 Turn on the scanner.
For details, refer to How to Turn the Power ON (page 55).
2 In the screen for selecting a setup method, select [Setup from Touch Screen] and press the [Next]
button.
This section explains how to setup the scanner on the touch screen. The Easy Setup is a method for the scanner to be set up by importing the setup file from a computer or a mobile device. If you use the Easy Setup, refer to the following web page:
http://imagescanner.fujitsu.com/r/st/
3 In the screen which asks whether or not to connect via Wi-Fi, press the [No] button.
4 In the screen for selecting a connection method, select [USB] and press the [Next] button.
Scanner Setup
5 Check the setting items and their order on the screen displayed, and press the [Start] button.
6 Specify the following items:
Startup mode Select a startup mode for the scanner.
Scanner name Set a scanner name.
When you finish setting the relevant items, the screen indicates that the setting process is complete.
7 Check the items that are set and press the [Complete] button.
8 Install necessary software to the computer which is to be connected to the scanner.
For details about the software, refer to Installing Software (page 50). Prepare the bundled Setup DVD-ROM.
a If an old version of the software is installed, uninstall it first.
For details, refer to Uninstalling the Software (page 309).
b Insert the bundled Setup DVD-ROM into the DVD drive.
The [fi Series Setup] window appears.
c Start the installation by following the instructions displayed in the screen.
It is recommended that you select [Installation (Recommended)].
47
9 Connect the scanner to the computer by using the bundled USB cable.
10 Check whether the scanner is ready to start scanning.
For details, refer to How to Perform a Basic Scan (page 67).
Scanner Setup
ATTENTION
To change the scanner settings, the administrator password is required. The default password is "password". Change the administrator password to prevent the settings from being changed by other users. Also, change the administrator password regularly. The administrator password can be changed in the screen that appears in the following procedure:
→ [Scanner Settings] → [Admin Password]
48

Checking the Network Connection for the Scanner

When the scanner is connected to a network via Wi-Fi or a wired LAN, the network connection status can be checked.
Connected via Wi-Fi Use [Wi-Fi Diagnosis] to check the status of the connection with a wireless access point. After confirming that the connection is established with a wireless access point, check the status of the connection with the computer or the server by using [Check connection (Ping)].
Connected via a wired LAN Use [Check connection (Ping)] to check the status of the connection with the computer or the server.
Checking with [Wi-Fi Diagnosis]
1 Press on the touch screen.
Scanner Setup
2 Press the [Diagnosis] button in the [Wi-Fi Diagnosis] screen.
The diagnosis is displayed. Take measures according to the displayed message.
Checking with [Check connection (Ping)]
1 On the touch screen, press → [Scanner Settings] → [Network] → [Check connection (Ping)].
2 Enter a host name or an IP address for the destination in the [Check connection (Ping)] screen.
HINT
When you check the status of the connection with the computer or the server by entering a host name, the DNS server needs to be set on the scanner.
3 Press the [Run] button.
The connection test result is displayed. For details, refer to Connection Test Result (page 158).
49

Installing Software

This section describes the software that is required for the computer you want to connect the scanner to, the system requirements, and the installation method. When using PaperStream NX Manager, refer to the PaperStream NX Manager User's Guide. When using Scanner Central Admin, refer to the Scanner Central Admin User's Guide.
HINT
The software can be installed from the bundled Setup DVD-ROM or downloaded from the download site and then installed.

Overview of the Bundled Software

This product is bundled with the following software.
PaperStream IP driver The PaperStream IP driver is a scanner driver that conforms to the TWAIN/ISIS standard. It supports scanners connected to a network. There are three types of PaperStream IP drivers.
Scanner Setup
- PaperStream IP (TWAIN) Conforms to the TWAIN standard. Used when you operate the scanner using TWAIN-compliant 32-bit applications.
- PaperStream IP (TWAIN x64) Conforms to the TWAIN standard. Used when you operate the scanner using TWAIN-compliant 64-bit applications. It can be installed on 64-bit operating systems.
- PaperStream IP (ISIS) Bundle Conforms to the ISIS standard. Used when you operate the scanner using ISIS-compliant applications.
For details, refer to the PaperStream IP driver Help.
Network Setup Tool for fi-7300NX The following applications are included: It is installed together with the PaperStream IP driver.
- fi-7300NX Scanner Selection Tool Use this application to set a computer to be able to use a scanner connected to a network. For details, refer to the fi-7300NX Scanner Selection Tool Help.
- fi-7300NX Certificate Registration Tool Use this application to register a certificate with the scanner if the network environment requires the certificate. For details, refer to the fi-7300NX Certificate Registration Tool Help.
- fi-7300NX Button Event Manager Use this application to configure the settings for an image scanning application which is started up from the touch screen of the scanner when it is connected to a network. For details, refer to the help for fi-7300NX Button Event Manager.
50
Scanner Setup
Software Operation Panel You can configure settings that are related to scanning documents and managing consumable parts. It is installed together with the PaperStream IP driver. For details, refer to Scanner Settings (Software Operation Panel) (page 241).
Error Recovery Guide Displays the status of the scanner and a solution for a problem if an error occurs in the scanner. It is installed together with the PaperStream IP driver. Solutions for problems can also be checked in Troubleshooting (page 140).
PaperStream Capture An image scanning application which supports PaperStream IP (TWAIN)/PaperStream IP (ISIS) Bundle. By defining scan settings as document profiles, you can customize the settings according to your preference.
ScanSnap Manager for fi Series An image scanning application which uses the scan settings dedicated to ScanSnap Manager for fi Series. PaperStream IP (TWAIN) is required for this application. Using this application makes it easy to create an image file (a PDF, JPG, or searchable PDF file) with a single button. Download it from the download site and install it.
Scan to Microsoft SharePoint This application allows you to easily upload files from ScanSnap Manager for fi Series to the SharePoint site. It can be used when you scan documents with ScanSnap Manager for fi Series. Download it from the download site and install it.
ABBYY FineReader for ScanSnap
This application converts images into files for applications such as Word or Excel (*1). It can be used when you scan documents with ScanSnap Manager for fi Series. Download it from the download site and install it.
Manuals Safety Precautions and the Operator's Guide are installed.
Scanner Central Admin Agent Install this application on the computer which the scanner is connected to in order to link with Scanner Central Admin Server. When the computer is linked with Scanner Central Admin Server, you can apply the updates such as the setting information of the scanner to multiple scanners. When PaperStream NX Manager is used, you do not have to install Scanner Central Admin Agent since the scanner has the linkage function with Scanner Central Admin Server. For details, refer to the Scanner Central Admin User's Guide.
fi Series Online Update This application checks for the latest software and firmware updates for fi Series and applies them. For details, refer to the fi Series Online Update Help.
*1:
Microsoft® Office products need to be installed.
51

System Requirements

The system requirements for the computer on which software is to be installed are as follows.
Scanner Setup
Operating system
Windows Server® 2008 Standard (32-bit/64-bit) (Service Pack 2)
Windows Server® 2008 R2 Standard (64-bit) (Service Pack 1)
Windows® 7 Home Premium (32-bit/64-bit) (Service Pack 1)
Windows® 7 Professional (32-bit/64-bit) (Service Pack 1)
Windows® 7 Enterprise (32-bit/64-bit) (Service Pack 1)
Windows® 7 Ultimate (32-bit/64-bit) (Service Pack 1)
Windows Server® 2012 Standard (64-bit) (*1)
Windows Server® 2012 R2 Standard (64-bit) (*1)
Windows® 8.1 (32-bit/64-bit) (including updates) (*1)
Windows® 8.1 Pro (32-bit/64-bit) (including updates) (*1)
Windows® 8.1 Enterprise (32-bit/64-bit) (including updates) (*1)
Windows® 10 Home (32-bit/64-bit) (*1)
Windows® 10 Pro (32-bit/64-bit) (*1)
Windows® 10 Enterprise (32-bit/64-bit) (*1)
Windows® 10 Education (32-bit/64-bit) (*1)
Windows Server® 2016 Standard (64-bit) (*1)
CPU
Memory 1 GB or more (Recommended: 4 GB or more)
Hard disk drive 5,400 rpm or more (Recommended: 7,200 rpm or more)
Display resolution 1024 × 768 pixels or more, 65,536 colors or more
Hard disk space 11 GB or more of free hard disk space (*2)
DVD drive Required for installing software
Interface USB3.1 Gen1/USB3.0/USB2.0/USB1.1
*1:The bundled software operates as a desktop application.
*2:Required disk space for scanning documents varies according to the file size of the scanned images.
Intel® Pentium® 4 1.8 GHz or higher
(Recommended: Intel® Core™ i5 2.5 GHz or higher, excluding those for mobile devices)
52

Installation (Recommended)

When [Installation (Recommended)] is selected, the following software is installed: Necessary software to use the scanner is installed all at once.
PaperStream IP (TWAIN)
PaperStream IP (TWAIN x64)
Network Setup Tool for fi-7300NX
Software Operation Panel
Error Recovery Guide
PaperStream Capture
Manuals
Scanner Central Admin Agent
fi Series Online Update
1 Turn on the computer and log onto Windows as a user with administrator privileges.
Scanner Setup
2 Insert the Setup DVD-ROM into the DVD drive.
The [fi Series Setup] window appears.
HINT
If the [fi Series Setup] window does not appear, double-click "Setup.exe" in the Setup DVD-ROM via [Explorer] or [Computer].
3 Click the [Installation (Recommended)] button.
4 Install the software by following the instructions displayed in the window.
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Installation (Custom)

With [Installation (Custom)], select and install necessary software.
1 In the same way as in Installation (Recommended) (page 53), perform steps 1 through 2.
2 Click the [Installation (Custom)] button.
Scanner Setup
3 Check the displayed contents and click the [Next] button.
4 Select the check boxes for the software to be installed and click the [Next] button.
5 Install the software by following the instructions displayed in the window.
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Basic Operations

This section explains how to operate the scanner.

Turning the Power ON/OFF

This section explains how to power on/off the scanner.
HINT
The method by which the scanner is powered on/off can be specified from one of the following:
Pressing the [Power] button on the scanner.
Using an AC power strip to control power supply for peripherals such as a scanner in accordance with the
computer's power.
Turning on/off the scanner in accordance with the computer's power. For details, refer to Method of Turning the Scanner ON/OFF [Power SW Control] (page 297).

How to Turn the Power ON

1 Press the [Power] button on the scanner.
The scanner is turned on, and the [Power] button lights in green.
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The following screen is displayed on the touch screen while the scanner is in the startup process.
Basic Operations

How to Turn the Power OFF

1 Press the [Power] button on the scanner for 2 seconds or more.
The scanner is turned off, and the [Power] button switches off.
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Login/Logout (Using PaperStream NX Manager)

To establish a connection between the scanner and PaperStream NX Manager in order to use the scanner, logging in to PaperStream NX Manager is required. Log in to PaperStream NX Manager with one of the following methods. For details, refer to the PaperStream NX Manager User's Guide.
Username/Password In the login screen, enter a specific user name for logging in.
Smart card Log in with the user information that is stored on a smart card.
Job Group Code In the login screen, enter a specific job group code for logging in.
Login
Username/Password
Basic Operations
1 The Login screen appears.
2 Enter Username and Password, and press the [Login] button.
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Smart card
Basic Operations
1 The Login screen appears.
2 Hold a smart card over the contactless smart card reader.
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Job Group Code
1 The Login screen appears.
Basic Operations
2 Enter Job Group Code and then press the [Login] button.
For details about job group codes, refer to the PaperStream NX Manager User's Guide.
Logout
Press the icon in the upper right of the touch screen.
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Entering and Resuming from Power Saving Mode

The scanner enters power saving mode when it is left on without being used for a certain period of time. Power saving mode keeps the power consumption low when the scanner has not been used for a certain period of time. Power saving mode has two types of settings.
Power Save If the scanner is left powered on for 15 minutes (factory default setting) or longer without being used, it automatically enters power saving mode. When the scanner enters power saving mode, the touch screen switches off. The [Power] button flashes in green. To resume from power saving mode, perform one of the following:
- Load a document in the ADF paper chute (feeder).
- Press the touch screen.
- Scans a document with the image scanning application.
Basic Operations
Auto Shutdown The scanner is turned off automatically if it is left on without being used for a certain period of time (4 hours for the factory default setting). To turn the power back on after the power is turned off automatically, press the [Power] button on the scanner. For details, refer to How to Turn the Power ON (page 55).
ATTENTION
If there is a document that remains on the paper path, the scanner may not enter power saving mode. Remove the documents by referring to When a Paper Jam Occurs (page 140).
For some image scanning applications, the scanner may not be turned off even if [Auto Shutdown hours] is specified.
If the scanner is automatically turned off while you are using the image scanning application, exit the application, and then turn the scanner back on.
For the operation of the power saving mode when [Fast] is selected for [Startup mode], refer to Power
Management (page 220).
HINT
To change the waiting time for the scanner to enter power saving mode Specify [Power Save minutes] in the [Power Save Mode] screen on the touch screen. The [Power Save Mode] screen can be displayed in the following procedure:
→ [Scanner Settings] → [Power Management] → [Power Save Mode]
When using the Software Operation Panel, refer to Waiting Time for the Scanner to Enter Power Saving
Mode [Power saving] (page 296).
To prevent the scanner from being turned off automatically
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Select [Disabled] for [Auto Shutdown hours] in the [Power Save Mode] screen on the touch screen. The [Power Save Mode] screen can be displayed in the following procedure:
→ [Scanner Settings] → [Power Management] → [Power Save Mode]
When using the Software Operation Panel, refer to Waiting Time for the Scanner to Enter Power Saving
Mode [Power saving] (page 296).
Basic Operations
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Opening/Closing the ADF

CAUTION
This section describes how to open and close the ADF.

How to Open the ADF

1 Remove all documents from the ADF paper chute (feeder).
2 Pull the ADF release tab towards you to open the ADF.
Basic Operations
When the ADF is open, it might close accidentally. Be careful not to get your fingers caught.
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How to Close the ADF

CAUTION
1 Close the ADF.
Push the center of the ADF until it locks in place.
Basic Operations
Be careful not to get your fingers caught when closing the ADF.
ATTENTION
Make sure there is no foreign matter caught inside the ADF when closing the ADF.
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Setting Up the ADF Paper Chute (Feeder)

Documents loaded in the ADF paper chute (feeder) are fed into the ADF one by one when scanning starts. Using the chute extension as described in the following procedure will feed documents smoothly.
1 Pull out the chute extension.
Basic Operations
HINT
Make sure to hold the scanner while pulling out the chute extension.
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Basic Operations

Setting Up the Stacker

Documents loaded in the ADF paper chute (feeder) are ejected onto the stacker one by one when scanning starts. Using the stacker, stacker extension and stopper as described in the following procedure will keep the documents straight and feed them smoothly.

Document Length Is A6 (Landscape) or Longer

1 Pull out the stacker and stacker extension.
Make sure to pull out the stacker extension all the way.
2 Lift up the stopper.
ATTENTION
Do not lift up the stopper more than 90 degrees, because it may break.
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Document Length Is A7 (Landscape) or Shorter

1 Pull out the stacker.
2 Lift up the stopper.
Basic Operations
ATTENTION
Do not lift up the stopper more than 90 degrees, because it may break.
HINT
You can slide the stopper to adjust it to the length of documents. If the ejected documents are not neatly piled up, adjust the stopper to the length which is longer than the document length.
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How to Perform a Basic Scan

This section explains how to perform a basic scan.
Operating with a Computer
Start scanning with one of the following methods.
Using an Image Scanning Application on the Computer (page 68)
Using an Image Scanning Application Started on the Touch Screen (page 70)
Start scanning with the following method.
Using a Job (With PaperStream NX Manager) (page 75)
HINT
When centralizing the operation of multiple scanners with PaperStream NX Manager, you need to set up an environment and configure settings for PaperStream NX Manager. For details, refer to the PaperStream NX Manager User's Guide. The PaperStream NX Manager User's Guide can be downloaded from the following web page:
http://www.fujitsu.com/global/support/computing/peripheral/scanners/manual/
Operating with PaperStream NX Manager
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How to Perform a Basic Scan

Using an Image Scanning Application on the Computer

This section explains about the basic flow of performing a scan using an image scanning application on the computer. In this case, a scanner driver and an image scanning application that supports the scanner driver must be installed on the computer. The following scanner driver and image scanning applications are bundled with the scanner:
Scanner driver
- PaperStream IP driver
Image scanning application
- PaperStream Capture
- ScanSnap Manager for fi Series
HINT
For details about the scanner driver and image scanning applications, refer to Overview of the Bundled Software
(page 50).
Scanning procedures, operations, and scan setting items slightly vary depending on the image scanning application and the scanner driver. For details, refer to the help for the image scanning application and the scanner driver.
1 Turn on the scanner.
For details, refer to How to Turn the Power ON (page 55).
2 Load a document in the ADF paper chute (feeder).
Load the document face-down in the ADF paper chute (feeder).
For details, refer to How to Load Documents (page 78).
3 Start an image scanning application.
4 Select a scanner driver to be used for scanning.
For some image scanning applications, selection of a scanner driver may not be needed.
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How to Perform a Basic Scan
5 Select a scanner.
To use a scanner connected to a network, select a scanner that is selected in fi-7300NX Scanner Selection Tool. For some image scanning applications, selection of a scanner may not be needed.
6 In the setup window for the scanner driver, configure the scan settings.
For some image scanning applications, the setup window for the scanner driver may not appear.
7 Scan documents with the image scanning application.
ATTENTION
Do not perform an operation to disconnect the connection between the scanner and the computer such as the following:
Disconnecting the USB cable
Disconnecting the LAN cable
Disconnecting the network
Logging off
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How to Perform a Basic Scan

Using an Image Scanning Application Started on the Touch Screen

This section explains about the basic flow of performing a scan using an image scanning application on the computer started from the touch screen of the scanner. In this case, there are necessary settings to be set in advance in order to perform a scan.
1 Button Settings (page 71)
Configure the settings for the touch screen buttons on the computer. Specify an application to be used for image scanning for each button. The buttons set in this step correspond with the buttons displayed in the touch screen of the scanner. The button setting procedure varies depending on the connection method of the scanner.
When establishing a connection via a USB cable Display the [Devices and Printers] setting window for Windows, and set the buttons in [Scan properties] for the scanner. For details, refer to Button Settings (page 71).
When establishing a connection via Wi-Fi or a wired LAN Set the buttons on fi-7300NX Button Event Manager. For details, refer to the help for fi-7300NX Button Event Manager.
2 Settings on the Image Scanning Application
For some image scanning applications, settings on the image scanning application may be necessary. For details, refer to the help for the image scanning application.
3 Operations on the Scanner (page 74)
Load documents on the scanner and press the touch screen button. Pressing the button starts the image scanning application and starts scanning.
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How to Perform a Basic Scan

Button Settings

When the scanner is connected via a USB cable, set the touch screen buttons in the following procedure. When the scanner is connected via Wi-Fi or a wired LAN, set the touch screen buttons on fi-7300NX Button Event Manager. For details, refer to the help for fi-7300NX Button Event Manager.
1 Turn on the scanner and confirm that the scanner is connected to the computer.
For details about how to turn on the scanner, refer to How to Turn the Power ON (page 55). For details about how to connect the scanner to the computer, refer to Icons on the Touch Screen (page 26).
2 Open the [Control Panel] window.
Windows Server 2008/Windows 7 Click [Start] menu → [Control Panel].
Windows Server 2012 Right-click the Start screen, and select [All apps] on the app bar → [Control Panel] under [Windows System].
Windows Server 2012 R2/Windows 8.1 Click [↓] on the lower left side of the Start screen → [Control Panel] under [Windows System]. To display [↓], move the mouse cursor.
Windows 10/Windows Server 2016 Click [Start] menu → [Windows System] → [Control Panel].
3 Click [View devices and printers].
The [Devices and Printers] window appears.
4 Right-click on the scanner icon, and select [Scan properties] from the displayed menu.
The properties window of the scanner appears.
5 Click the [Events] tab and select a button to be set.
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From the [Select an event] drop-down list, select a button.
How to Perform a Basic Scan
The following buttons can be selected:
[Scan Button]/[Send to 01] to [Send to 50] Select a button to use for scanning. The buttons displayed in the button list are in the same order as the buttons displayed in the touch screen. For details about the buttons displayed in the touch screen, refer to Operations on the Scanner (page 74).
6 Select an image scanning application to be launched when the button is pressed.
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How to Perform a Basic Scan
Click [Start this program] under [Actions], and select an image scanning application from the program list.
7 Click the [OK] button.
HINT
To set multiple buttons, repeat steps 5 to 6.
The button displayed on the top of the touch screen works as the [Scan] button.
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Operations on the Scanner

1 Turn on the scanner.
For details, refer to How to Turn the Power ON (page 55).
2 Load a document in the ADF paper chute (feeder).
Load the document face-down in the ADF paper chute (feeder).
How to Perform a Basic Scan
For details, refer to How to Load Documents (page 78).
3 Press the button which can perform your desired scan from the buttons displayed on the touch screen.
Pressing the button starts the image scanning application specified in Button Settings (page 71), and starts scanning.
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How to Perform a Basic Scan

Using a Job (With PaperStream NX Manager)

This section explains about the basic flow of performing a scan using a job released from PaperStream NX Manager. To use a job for scanning documents, you need to set up an environment and configure the settings for PaperStream NX Manager. Scanning procedures and operations slightly vary depending on the structured environment. For details, refer to the PaperStream NX Manager User's Guide.
1 Turn on the scanner.
For details, refer to How to Turn the Power ON (page 55).
2 When the login screen appears on the touch screen, authenticate and login.
For details, refer to Login/Logout (Using PaperStream NX Manager) (page 57).
3 Load a document in the ADF paper chute (feeder).
Load the document face-down in the ADF paper chute (feeder).
For details, refer to How to Load Documents (page 78).
4 Select a job and start a scan by following the messages on the touch screen.
For details about jobs and destinations where images are sent, refer to the PaperStream NX Manager User's Guide.
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How to Load Documents

This section explains how to load documents on the scanner.

Loading Documents

This section explains how to load documents of normal paper.

Preparation

HINT
For details about the paper size and quality required for normal operations, refer to Documents for Scanning
(page 79).
1 Check the documents.
a Check whether the documents to be loaded are of the same width or not.
Ways to load documents differ depending on whether the documents are of the same width or not. If the documents are of different width, refer to Conditions for Mixed Batch Scanning (page 87) or
Scanning Documents with Different Widths (page 94).
b Check the number of sheets.
Up to 80 sheets can be loaded (with paper weight of 80 g/m2 [20 lb] and thickness of the document stack under 8 mm). For details, refer to Loading Capacity (page 83).
2 Fan the documents.
a Grab a stack of documents, which should be 8 mm or less.
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b Hold both ends of the documents and fan them a few times.
How to Load Documents
c Rotate the documents by 90 degrees and fan them in the same manner.
d Perform steps a to c for all documents.
e Align the top of the documents.
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How to Load Documents

1 Pull out the chute extension according to the length of the documents.
For details, refer to Setting Up the ADF Paper Chute (Feeder) (page 64).
2 Adjust the stacker according to the length of the documents.
For details, refer to Setting Up the Stacker (page 65).
3 Load a document in the ADF paper chute (feeder).
Load the document face-down in the ADF paper chute (feeder).
How to Load Documents
ATTENTION
Remove all paper clips and staples.
Reduce the number of documents when documents are not fed into the scanner or overlapped
documents are fed.
4 Adjust the side guides to the width of the documents.
Move the side guides so that there is no space between the side guides and the documents. When there is a space between the side guides and the documents, the documents may be fed skewed.
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Documents for Scanning

Paper Size

The following paper sizes can be scanned:
How to Load Documents
Maximum size (width × length)
Minimum size (width × length)
*1:Depending on the image scanning application or the scan setting of the scanner driver, the memory may be
insufficient to perform scanning. Long page scanning supports documents with a length up to 5,588 mm (220 in.) when the resolution is set to 200 dpi or lower.
A4 (portrait) (210 × 297 mm/8.3 × 11.7 in.)
Legal (portrait) (8.5 × 14 in.)
Long page document (*1) (304.8 × 863 mm, 304.8 × 5,588
mm)
50.8 × 54.0 mm
54.0 × 50.8 mm

Paper Type

The following paper types are recommended:
Wood-free paper
Wood-containing paper
PPC paper (recycled)
Plastic card
When using paper types other than the above, make sure you test with the same type of paper first to check if the document can be scanned.

Paper Weight (Thickness)

Documents with the following paper weights can be scanned:
27 to 413 g/m2 (7.2 to 110 lb)
For A8 size or smaller, 128 to 209 g/m2(34 to 56 lb)
For plastic cards, 1.4 mm or less
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Documents That May Not Be Scanned Successfully

The following types of documents may not be scanned successfully:
Documents of non-uniform thickness (such as envelopes or documents with attachments)
Wrinkled or curled documents
Folded or torn documents
Tracing paper
Coated paper
Carbon paper
Photosensitive paper
Perforated documents
Documents that are not square or rectangular
Very thin paper
Very thick paper
How to Load Documents
Photographs (photographic paper)

Documents That Must Not Be Scanned

The following types of documents must not be scanned:
Paper-clipped or stapled documents
Documents on which the ink is still wet
Documents smaller than A8 size
Documents wider than 216 mm (8.5 in.)
Documents other than paper/plastic card (such as fabric, metal foil and OHP film)
Important documents that must not be damaged or smeared
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How to Load Documents

Precautions

Notes on the documents to be scanned
Depending on the documents to be scanned, take note of the following.
Since carbonless paper contains chemical substances that may harm the rollers such as the brake roller and pick roller, take note of the following:
- Cleaning If paper jams occur frequently, clean the brake roller and pick roller. For details, refer to Daily Care (page 112).
- Replacing the consumables The life of the brake roller and pick roller may end sooner compared to scanning wood-free papers.
When scanning wood containing papers, the life of the brake roller and pick roller may end sooner compared to scanning wood-free papers.
The brake roller and pick roller may be damaged when a photo/sticky note on a document comes into contact with these parts during scanning.
The surface of the document may be damaged when gloss papers such as photographs are scanned.
The light of the LED may reflect brightly when gloss papers are scanned.
When scanning semi-transparent documents, set [Brightness] higher in the scanner driver to avoid bleed-
through.
When you scan documents written in lead pencil, make sure you clean the rollers frequently. For details about cleaning, refer to Daily Care (page 112).
If documents are not fed, or documents are fed overlapped or jammed frequently, refer to Troubleshooting
(page 159).
All documents must be flat on the leading edge. Make sure that curls on the leading edge of the documents are kept within the following range.
Notes on plastic cards
When you scan plastic cards, take note of the following.
Make sure you use a card that contains the following specifications, and check if the card can be fed before scanning it.
- Type: Compliant with the ISO7810 ID-1 type
- Size: 85.6 × 53.98 mm
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- Thickness: 1.4 mm or less
- PVC (polyvinyl chloride) or PVCA (polyvinyl chloride acetate)
Up to three plastic cards can be loaded in the ADF paper chute (feeder).
Note that you can only load one card at a time if the plastic card is embossed.
How to Load Documents
It is recommended that the card should be placed face-down in the ADF paper chute.
Thick or rigid cards that are difficult to bend may be fed skewed.
If there is dirt on the surface of the card, such as grease marks (fingerprints), perform scanning after wiping
the dirt off.
Scanning a thick document such as a plastic card will always be falsely detected as overlapped documents. In that case, specify one of the following settings and try scanning again.
- Use the intelligent multifeed detection function.
- Disable the setting to detect overlapped documents by the ultrasonic sensor.
- Scan with Manual Single Mode.
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How to Load Documents

Loading Capacity

The number of sheets that can be loaded in the ADF paper chute (feeder) is determined by the paper size and paper weight. See the graph below.
Unit
g/m
2
lb kg
Conversion 27 7.2 23
41 11 35
64 17 55
80 21 69
105 28 90
128 34 110
157 42 135
209 56 180
256 68 220
413 110 355
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Area Not to Be Perforated

An error may occur when there are punched holes in the area colored in light pink in the Figure 1. Fig. 1
How to Load Documents
ATTENTION
The above condition applies when the document is set to the center of the pick roller width.
HINT
If there are any holes in the 35 mm-wide central column, you can move the document to the left or right to avoid an error.
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How to Load Documents

Conditions Required to Accurately Detect Overlapped Documents (Multifeed)

Multifeed is an error that occurs when two or more sheets are overlapped and fed at once. Overlapped documents are detected with the ultrasonic sensor or according to the difference in length of the documents. The following conditions are required for an accurate detection.
Detecting Overlapped Documents with the Ultrasonic Sensor
Paper weight: 27 to 413 g/m2 (7.2 to 110 lb)
Do not punch holes within 35 mm (1.38 in.) over the center of the document.
Refer to Fig. 1 in Area Not to Be Perforated (page 84).
Do not attach other documents with glue or other adhesive within 35 mm (1.38 in.) over the center of the document. Refer to Fig. 1 in Area Not to Be Perforated (page 84).
Detecting Overlapped Documents according to the Difference in Length
Load the documents of the same length in the ADF paper chute (feeder).
Variation in document lengths: 1% or less
Do not punch holes within 35 mm (1.38 in.) over the center of the document.
Refer to Fig. 1 in Area Not to Be Perforated (page 84).
Detecting Overlapped Documents with the Ultrasonic Sensor and According to the Difference in Length
Load the documents of the same length in the ADF paper chute (feeder).
Paper weight: 27 to 413 g/m2 (7.2 to 110 lb)
Variation in document lengths: 1% or less
Do not punch holes within 35 mm (1.38 in.) over the center of the document.
Refer to Fig. 1 in Area Not to Be Perforated (page 84).
Do not attach other documents with glue or other adhesive within 35 mm (1.38 in.) over the center of the document. Refer to Fig. 1 in Area Not to Be Perforated (page 84).
ATTENTION
The above condition applies when the document is set to the center of the pick roller width.
When an option to detect overlapping with the ultrasonic sensor is selected, scanning a thick document
such as a plastic card will be falsely detected as overlapping of documents. In that case, specify one of the following settings and try scanning again.
- Use the intelligent multifeed detection function.
- Disable the setting to detect overlapped documents by the ultrasonic sensor.
- Scan with Manual Single Mode.
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How to Load Documents
HINT
The accuracy of detection for overlapped documents may drop depending on the document type. Overlapping cannot be detected for the top 30 mm (1.18 in.) of a document in the feeding direction.
On the [Multifeed Detection Area] screen, you can specify an area not to detect overlapping of documents within the area described in Fig. 1 in Area Not to Be Perforated (page 84). The [Multifeed Detection Area] screen can be displayed in the following procedure:
→ [Scanner Settings] → [Paper Source/Feeding] → [Multifeed Detection Area]
When using the Software Operation Panel, refer to Settings Related to the Detection for Overlapped
Documents (Multifeed) (page 283).
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Conditions for Mixed Batch Scanning

The following conditions apply when a mixed batch of documents with different paper weights/friction coefficients/sizes is scanned. Make sure to test a few sheets first to check if the mixed batch of documents can be fed.
Paper Direction
Align the direction of the paper fiber with the feed direction.
Paper Weight (Thickness)
Documents with the following paper weights can be scanned when scanning a mixed batch of documents with different paper weights:
27 to 413 g/m2 (7.2 to 110 lb)
Friction Coefficient
It is recommended that the same paper brand from the same manufacturer is used for documents. When different paper manufacturers/brands are mixed in documents to be scanned, it affects the feeding performance as the difference in friction coefficient increases. The following friction coefficients are recommended:
0.35 to 0.60 (reference value for paper friction coefficient)
How to Load Documents
Document Position
Load all documents covering the width of the pick roller. For a guideline for mixed batch scanning, refer to Combinations of Standard Paper Sizes in a Mixed Batch
(page 89) in Paper Size (page 88).
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How to Load Documents
HINT
When the smallest document covers the width of the pick roller even when it is loaded towards one side as shown in the image below, load documents aligned on one side. So that it prevents documents from skewing when being fed.
Paper Size
When a mixed batch with different sizes is scanned, not feeding the documents straight may cause troubles such as paper jams or part of the image to appear missing. It is recommended that you check the scanned images if the documents were fed skewed.
ATTENTION
When a mixed batch with different sizes is scanned, documents are more likely to skew because the side guides do not contact every sheet.
Do not specify the detection method by document length when scanning a mixed batch of documents with different lengths and detecting overlapped documents.
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Combinations of Standard Paper Sizes in a Mixed Batch
Refer to the table below for a guideline of the range available for mixed batch scanning.
How to Load Documents
LTR: Letter size
A3-CS:Carrier Sheet
(P): Portrait
(L): Landscape
ATTENTION
B8 (portrait) and A8 (portrait) documents cannot be mixed with other sizes in the same batch.
Documents That Cannot Be Scanned in a Mixed Batch
The following types of documents cannot be mixed in the same batch:
Carbonless paper
Bond paper
Perforated documents
Thermal paper
Carbon-backed paper
OHP film
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Tracing paper

Conditions for Automatic Page Size Detection

[Automatic Page Size Detection] does not work with the following type of documents:
Non-rectangular documents [Automatic Page Size Detection] may not work with the following types of documents:
Thin paper (52 g/m2 [14 lb] or less)
White documents with glossy edges
Documents with darkish (gray) edges
How to Load Documents
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Conditions for Using the Carrier Sheet

Paper Size
The following paper sizes can be scanned:
Carrier Sheet (216 × 297 mm)
A3 (297 × 420 mm) (*1)
A4 (210 × 297 mm)
A5 (148 × 210 mm)
A6 (105 × 148 mm)
B4 (257 × 364 mm) (*1)
B5 (182 × 257 mm)
B6 (128 × 182 mm)
Business card (51 × 89 mm) (*2)
How to Load Documents
Letter (8.5 × 11 in./216 × 279.4 mm)
Double Letter (11 × 17 in./279.4 × 431.8 mm) (*1)
Custom size
- Width
25.4 to 216 mm (1 to 8.5 in.)
- Length
25.4 to 297 mm (1 to 11.69 in.)
*1:Fold in half for scanning.
*2:Available when scanning with PaperStream IP (ISIS) Bundle.
Paper Conditions
Paper Type
The following paper type is recommended:
Standard office paper
Paper Weight (Thickness)
Documents with the following paper weight can be scanned:
Up to 209 g/m2 (56 lb) Documents with the following paper weight can be scanned when folded in half:
Up to 105 g/m2 (28 lb)
Precautions
Take note of the following:
Up to three Carrier Sheets can be loaded at once.
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How to Load Documents
Depending on the image scanning application, there may be insufficient memory to perform a [Double-page spread] scan using the Carrier Sheet in high resolution. In that case, specify a lower resolution and try scanning again.
Do not write on, color, stain, or cut the end with a black and white pattern on the Carrier Sheet. Otherwise, the Carrier Sheet may not be recognized correctly.
Do not load the Carrier Sheet upside down. Otherwise, a paper jam may occur and damage the Carrier Sheet and the document inside.
Do not leave a document inside the Carrier Sheet for a long time. Otherwise, the ink on the document may be transferred onto the Carrier Sheet.
Do not leave the Carrier Sheet in high temperature places such as under direct sunlight or near a heating apparatus for a long time. Also, do not use the Carrier Sheet in such environments. Otherwise, the Carrier Sheet may deform.
Do not fold or pull the Carrier Sheet.
Do not use a damaged Carrier Sheet.
Doing so may damage or cause the scanner to malfunction.
To avoid deformation, keep the Carrier Sheet on a flat surface without any weight on it.
Do not slide your finger on the edge of the Carrier Sheet.
Doing so may cut your finger.
If paper jams occur frequently, feed about 50 sheets of PPC paper (recycled paper) before scanning with the Carrier Sheet. The PPC paper can either be blank or printed.
Paper jams may occur when several small documents (such as photos or postcards) are placed in the Carrier Sheet for scanning. It is recommended to place only one document at a time in the Carrier Sheet.
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Various Ways to Scan

This section explains how to configure the scanner settings and scan different types of documents with the image scanning application. For information on other ways to scan which are not explained here, refer to the image scanning application or scanner driver's Help.
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Various Ways to Scan

Scanning Documents with Different Widths

ATTENTION
When you scan a mixed batch with different widths, some of the narrower documents may be skewed or not fed into the ADF. In that case, separate the documents by their widths, and scan them in different batches.
HINT
For details about document requirements for scanning a mixed batch of documents, refer to Conditions for Mixed
Batch Scanning (page 87).
1 Align the top of the documents.
2 Place the documents at the center of the ADF paper chute (feeder), and adjust the side guides to the
widest document in the batch.
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Various Ways to Scan
ATTENTION
Load all documents above the center of the pick roller. If documents are loaded outside of the pick roller width, they may be fed skewed or not fed into the ADF.
3 Adjust the stacker to fit the longest document.
For details, refer to Setting Up the Stacker (page 65).
4 In the scanner driver, configure the scan settings to detect the paper size automatically.
For details, refer to the help for the scanner driver.
5 Scan documents with the image scanning application.
For details, refer to the help for the image scanning application.
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Various Ways to Scan

Scanning Documents Folded in Half

Sliding the feed mode switch to the left to switch the feed mode to Manual Single Mode allows you to scan a document folded in half (a document of A3 or Double Letter size that is folded in half) as it is.
ATTENTION
When a document folded in half is scanned, the document may be fed skewed if the folded part is too thick.
1 Fold the document in half so that the sides to be scanned are facing out.
Fold it firmly and smooth out any creases. Otherwise, it may cause the document to skew while feeding is in progress and result in a skewed image.
Example
2 Load the document folded in half in the ADF paper chute (feeder).
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For details, refer to How to Load Documents (page 78).
3 Slide the feed mode switch to the left to switch the feed mode to Manual Single Mode.
Various Ways to Scan
On the top of the touch screen, [Manual Single Mode] is displayed.
4 Scan documents with the image scanning application.
For details, refer to the help for the image scanning application.
ATTENTION
Moving the feed mode switch during a scan causes an error.
If the feed mode switch is in Manual Single Mode, overlapped documents cannot be detected by the
ultrasonic sensor.
HINT
The scanner will wait for the next document to be loaded until the time specified for [Timeout seconds] in the [Manual Feeding] screen on the touch screen, even if there is no document in the ADF paper chute (feeder). The [Manual Feeding] screen can be displayed in the following procedure:
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Various Ways to Scan
→ [Scanner Settings] → [Paper Source/Feeding] → [Manual Feeding]
When using the Software Operation Panel, refer to Waiting Time in Manual Feeding [Manual Feeding]
(page 294).
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Various Ways to Scan

Scanning Documents such as Envelopes or Multi-Layered Transfer Paper

Sliding the feed mode switch to the left to switch the feed mode to Manual Single Mode allows you to scan documents such as envelopes and multi-layered transfer paper.
ATTENTION
For details about the paper weights of the documents that can be scanned, refer to Documents for Scanning
(page 79).
1 Load a document in the ADF paper chute (feeder).
To scan a multi-layered transfer paper, position the bound edge first when loading the paper. For details, refer to How to Load Documents (page 78).
2 Slide the feed mode switch to the left to switch the feed mode to Manual Single Mode.
On the top of the touch screen, [Manual Single Mode] is displayed.
3 Scan documents with the image scanning application.
For details, refer to the help for the image scanning application.
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Various Ways to Scan
ATTENTION
Moving the feed mode switch during a scan causes an error.
If the feed mode switch is in Manual Single Mode, overlapped documents cannot be detected by the
ultrasonic sensor.
HINT
The scanner will wait for the next document to be loaded until the time specified for [Timeout seconds] in the [Manual Feeding] screen on the touch screen, even if there is no document in the ADF paper chute (feeder). The [Manual Feeding] screen can be displayed in the following procedure:
→ [Scanner Settings] → [Paper Source/Feeding] → [Manual Feeding]
When using the Software Operation Panel, refer to Waiting Time in Manual Feeding [Manual Feeding]
(page 294).
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