Fisher & Paykel WH2424P2 INSTALLATION INSTRUCTIONS AND OPERATION MANUAL
FRONT LOADING CONDENSER
CLOTHES WASHER
WH2424F & WH2424P
models
INSTALLATION GUIDE / USER GUIDE
US CA
CONTENTS
Introduction 5
Safety and warnings 6
Installation instructions 9
Before you do your first wash 19
Getting started 20
Washer controls 24
Safety features 25
Sorting and loading 26
Detergent and fabric softener 28
Wash cycles 32
Wash cycle options 34
Caring for your washer 39
Before you call for service 42
Fault codes 44
Troubleshooting 45
Limited Warranty 51
Registration
To register your product visit our website: fisherpaykel.com/register
3
INTRODUCTION
Welcome
Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer and
trust it will serve you well for many years.
At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic
and kind to the environment. Your washer has numerous wash cycles and options so you
can perform every wash task with ease and the knowledge your clothes are receiving the
best possible care.
Please take the time to read these instructions carefully before you begin using your
machine.
Following the advice in this User guide will ensure you get the performance you expect
from your machine and that you get the best possible wash results. Keep these instructions
for future reference.
We hope you enjoy your new washer. We have certainly enjoyed designing it for you.
Front loading washer models
5
SAFETY AND WARNINGS
READ AND SAVE THIS GUIDE
Many washers are located near a gas dryer or a water heater in the home.
!
WARNING!
Risk of Fire Hazard
z
For your safety the information in this manual must be followed to
minimize the risk of fire or explosion or to prevent property damage,
personal injury or loss of life.
z
Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.
z
Installation and service must be performed by a qualified installer,
service agency or the gas supplier.
What to do if you smell gas
z
DO NOT try to light any appliance.
z
DO NOT touch an electrical switch; do not use any phone in your building.
z
Clear the room, building or area of all occupants.
z
Immediately call your gas supplier from your neighbor’s phone.
Follow the gas supplier’s instructions.
z
If you cannot reach your gas supplier, call the fire department.
Water heater safety
Under certain conditions Hydrogen gas may be produced in a water heater that has not
been used for two weeks or more.
HYDROGEN GAS CAN BE EXPLOSIVE UNDER THESE CIRCUMSTANCES.
If the hot water has not been used for two weeks or more, prevent the possibility of
damage or injury by turning on all hot water faucets and allowing them to run for several
minutes before using any electrical appliance which is connected to the hot water system.
This will allow any hydrogen gas to escape. Since the gas is flammable, do not smoke or use
an open flame or appliance during this process.
6
SAFETY AND WARNINGS
!
WARNING!
Risk of Fire, Electric Shock and Injury to Persons Hazards
●
Follow the safety precautions outlined in this User guide.
●
Failure to do so can result in death, electric shock, fire or injury to
persons.
WARNING!
When using your clothes washer, follow basic precautions, including thefollowing:
z
Read all instructions before using the appliance.
z
This clothes washer is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they are supervised or given instructions on how to use the washer by someone
responsible for their safety.
z
DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked
in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive
substances, as they give off vapors that could ignite or explode.
z
DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive
substances to the wash water. These substances give off vapors that could ignite or
explode.
z
Under certain conditions, hydrogen gas may be produced in a hot-water system that
has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot
water system has not been used for such a period, before using a washing machine,
turn on all hot-water faucets and let the water flow from each for several minutes. This
will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or
use an open flame during this time.
z
DO NOT allow children to play on or in this appliance. Close supervision of children
is necessary when this appliance is used near children. Before the washer is removed
from service or discarded, remove the door. Failure to follow these instructions may
result in death or injury to persons.
z
DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental
entanglement.
z
DO NOT install or store this appliance where it will be exposed to the weather.
z
DO NOT tamper with controls, repair or replace any part of the appliance or attempt
any servicing unless specifically recommended in this User guide or in published user
repair instructions that you understand and have skills to carry out.
z
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled,
or has missing or broken parts including a damaged cord or plug.
z
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the
Power button DOES NOT disconnect power.
z
Refer to the ‘Electrical connection’ section located in the installation instructions for
grounding instructions.
7
SAFETY AND WARNINGS
z
Use this appliance only for its intended purpose as described in this User guide.
z
Connect to a properly rated, protected and sized power supply circuit to avoid
electrical overload.
z
Connect to adequate plumbing and drain facilities as described in the Installation
Instructions.
z
When disconnecting the appliance pull by the plug rather than the cord or junction of
cord to avoid damage to the cord or junction of the cord and plug.
z
Make sure that the cord is located so that it will not be stepped on, tripped over or
otherwise subject to damage or stress.
z
A damaged power cord must be replaced by a Fisher & Paykel trained and supported
service technician or similarly qualified person in order to avoid a hazard.
z
Keep all laundry aids (such as detergents, bleach, fabric softener, etc.) out of the reach
of children, preferably in a locked cabinet. Observe all warnings on container labels to
avoid personal injury.
z
Keep the area around/underneath your appliance free from the accumulation of
combustible materials, such as lint, paper, rags, chemicals, etc.
z
Keep the floor around your appliance clean and dry to reduce the possibility of
slipping.
z
Before unloading or adding clothes, press and wait until the washer has completely
stopped before opening the door.
z
Do not leave washer door open during the cycle. The washer will not function. To start
close door and press .
z
The laundry process can reduce the flame retardancy of fabrics. To avoid such a result,
the garment manufacturer’s care instructions should be followed very carefully.
z
Do not mix chlorine bleach with ammonia or acid such as vinegar and/or rust remover.
Mixing can produce a toxic gas which may cause death.
z
Never climb on or stand on the washer top.
z
Do not wash fiberglass articles in your washer. Skin irritation could result from the
remaining particles that may be picked up by clothing during subsequent washer use.
z
Do not touch the glass part of the door during a cycle as the door can become hot.
WARNING!
This product contains a chemical known to the State of California to cause cancer, birth
defects or other reproductive harm.
For more information on these regulations and a list of chemicals, visit:
https://oehha.ca.gov/proposition-65/general-info/proposition-65-plain-language.
SAVE THESE INSTRUCTIONS
8
Product dimensions
A
C
INSTALLATION INSTRUCTIONS
INSTALLATION INSTRUCTIONS
D
E
B
PRODUCT DIMENSIONS
A Overall height of product
B Overall width of product
C Overall depth of product (including dial and door whenclosed)
D Depth of door open
E Minimum door clearance to adjacent wall
Standpipe height
CAPACITY
TOP VIEWWallFRONT VIEW
WH2424F & WH2424P
INCHES (MM)
331/2” (850)
235/8” (600)
255/8” (645)
42” (1065)
13” (330)
min. 311/2” – 471/4”
(min. 800–1200)
2.4 cu ft
Note: the exact height of your washer is dependent on how far the feet are extended from
the base of the machine. The space where you install your washer needs to be at least
13/5” (40mm) wider and 3/4” (20mm) deeper than its dimensions.
z
Electrical supply: 2 wire plus ground, 120V, single phase, 60Hz, alternating current.
z
For WH2424P2 washer mode, the power cord plug is compatible with the power socket
of DE4024P2 dryer model.
z
Inlet water static pressure: Max. (120psi), Min. 10psi.
z
Inlet water flow rate at faucet: Min. 11/2 gallons/min (6liters/min).
9
INSTALLATION INSTRUCTIONS
Accessories
Please check you received the following accessories with your Fisher & Paykel washer. You
will find them inside the drum or attached to the packaging.
z
2 x Inlet hoses
z
1 x Drain hose guide
z
1 x Installation instructions and User guide
z
1 x Wrench
z
1 x Installation leaflet (attached to the top of the washer)
Unpacking
WARNING!
Recycle or destroy the carton and plastic bags after the washer is unpacked. Make materials
inaccessible to children. Children might use them for play. Cartons covered with rugs,
bedspreads or plastic sheets can become airtight chambers causing suffocation.
To ensure the best performance from your new washer please follow the instructions below.
Removing the packaging:
1 Remove the outer packaging. Note: a small amount of water may be seen inside the
packaging and inside the washer. This is the result of factory testing and is normal.
2 Tilt the machine backwards and ‘walk’ it off the base one foot at a time. Not doing so
may cause damage to your floor and washer.
3 Remove all packaging and accessories from inside the drum. Note: DO NOT remove
the screw or clip holding the hose.
Removing the transit bolts
The clothes washer is fitted with 4 transit bolts at the rear to avoid damage during
transportation.
IMPORTANT!
The 4 transit bolts MUST be removed prior to operation of the machine. Failure to remove
these will result in damage to the machine.
10
INSTALLATION INSTRUCTIONS
To remove the bolts:
1 Use a wrench or socket to unscrew and remove all four transit bolts at the back of the
washer (A).
2 Pull the black rubber grommets to remove the bolt, grommet and black plastic spacers
from the machine. Keep the transit bolts in case they are required for future transit of the
machine. Never transport the machine without the transit bolts properly fixed in place.
3 Cover the bolt holes with the white plastic covers which are attached to the machine
and located near each hole (B). Push to clip into place.
B
A
Removing the transit safety bolts
Location
IMPORTANT!
Install the machine on a solid and level floor surface ensuring it has at least 3/4”
(20mm) clearance on each side. The washer must not be installed on any textured
floor coverings (eg carpet, rugs).
DO NOT install the washer:
In an area exposed to dripping water or outside weather conditions. The ambient
1
temperature should never be below 60°F (15.6°C) for proper washer operation.
In an area where it will come in contact with curtains or drapes.
2
On carpet. The floor MUST be a hard surface with a maximum slope of 1/2” per foot
3
(1.27cm per 30cm). To make sure the washer does not vibrate or move, you may have to
reinforce the floor.
Note: if floor is in poor condition, use 3/4” (20mm) impregnated plywood sheet solidly
attached to existing floor covering.
IMPORTANT!
Minimum installation clearances
●
When installed in alcove: Sides, Rear, Top = 1” (2.54cm)
●
When installed in closet: Sides, Rear, Top = 1” (2.54cm), Front = 1” (2.54cm)
●
Consideration must be given to provide adequate clearance for installation and service.
●
Closet doors must be louvered or otherwise ventilated and have at least 60 square
inches (387.1 cm2) of open area. If the closet contains both a washer and a dryer, doors
must contain a minimum of 120 square inches (774.2cm2) of open area.
Note: this machine must not be installed and operated on a plinth.
11
INSTALLATION INSTRUCTIONS
Installing the washer
Run some water from the hot and cold faucets to flush
1
the water lines and remove particles that might clog the
water valve screens.
Remove the inlet hoses from the plastic bag. Remove
2
black rubber washers from bag and insert into hose
fitting before connecting to unit.
90° elbow end – Carefully connect the inlet hose marked
3
HOT to the outside “H” outlet of the water valve. Tighten
by hand; then tighten another 2/3 turn with pliers.
Carefully connect the other inlet hose to the inside “C”
outlet of the water valve. Tighten by hand; then tighten
another 2/3 turn with pliers. Do not cross-thread or
overtighten these connections.
Connect the inlet hose ends to the HOT and COLD water
4
faucets tightly by hand; then tighten another 2/3 turn
with pliers. Turn the water on and check for leaks.
Carefully move the washer to its final location. Gently
5
rock the washer into position. It is important not to
damage the rubber leveling legs when moving your
washer to its final location. Damaged legs can increase
washer vibration. It may be helpful to spray window
cleaner on the floor to help move your washer into its
final position.
Inlet hoses
Note:
●
To reduce vibration, ensure that all four rubber leveling
legs are firmly touching the floor. Push and pull on the
back right and then back left of your washer.
●
Do not use the dispenser drawer or door to lift the
washer.
●
If you are installing into a drain pan, you can use a
24-inch-long 2x4 to lever the washer into place.
With the washer in its final position, place a level on top
6
of the washer (if the washer is installed under a counter,
the washer should not be able to rock). Adjust the front
leveling legs up or down to ensure the washer is resting
solidly. Turn the locknuts on each leg up toward the base
of the washer and snug with a wrench.
Note: keep the leg extension at a minimum to prevent
excessive vibration. The farther out the legs are
extended, the more the washer will vibrate.
If the floor is not level or is damaged, you may have to
extend the rear leveling legs.
12
Locking the feet
INSTALLATION INSTRUCTIONS
Attach U-shaped hose guide to the end of the drain
7
hose. Place the hose in a standpipe.
Note: if the drain hose is placed in a standpipe
without forming a U shape, a siphoning action could
occur. There must be an air gap around the drain hose.
A snug hose fit can also cause a siphoning action.
Note: do not place drain hose deeper than 7” (177.8mm) into the drain. The suggested
depth is 4–7” (101.6–177.8mm). Deeper than 7” (177.8mm) can cause a siphoning action.
Plug the power cord into a grounded outlet.
8
Note: check to be sure the power is off at the circuit breaker/fuse box before plugging
the power cord into an outlet.
Turn on the power at the circuit breaker/fuse box.
9
Read the rest of this User guide. It contains valuable and helpful information that will
!0
save you time and money.
Before starting the washer, check to make sure:
!1
●
Main power is turned on.
●
The washer is plugged in.
●
The water faucets are turned on.
●
The unit is level and all four leveling legs are firmly on the floor.
●
The shipping support hardware is removed and saved.
●
The drain hose is properly tied up.
●
There are no leaks at the faucet, drain line or washer.
Run the washer through a complete cycle. Check for water leaks and proper operation.
!2
If your washer does not operate, please review the ‘Troubleshooting’ section before
!3
calling for service.
Place these instructions in a location near the washer for future reference.
!4
Installing the drain hose
IMPORTANT!
●
The hot water temperature should not exceed 149°F (65°C) and the cold water
temperature not exceed95°F (35°C). Temperatures above these may cause the
machine to fault or cause damage to the machine.
●
New hose sets provided with the washer should be used to connect the washer to the
water mains.
●
Old hose sets should not be re-used.
●
We recommend the inlet hose(s) are changed every 5 years. WARNING: Failure to do
so may result in a flood and damage to property.
13
INSTALLATION INSTRUCTIONS
If you have an uncontrolled water heating source (eg a wet back or solar heating
system) you should fit a tempering valve. This will ensure the hot water temperature
remains within safe limits.
Contact your registered plumber to select and install the tempering valve.
IMPORTANT!
●
This appliance must be installed in accordance with the installation instructions before use.
●
Provide accessibility to the plug or incorporate a switch in the fixed wiring in
accordance with the wiring rules to allow disconnection of the appliance from the
supply after installation.
Water supply requirements
Hot and cold water faucets MUST be installed within 42” (107cm) of your washer’s
water inlet. The faucets MUST be 3/4” (1.9cm) garden hose-type so inlet hoses can be
connected. Water pressure MUST be between 10 and 120 pounds per square inch. Your
water department can advise you of your water pressure. The hot water temperature
should be set to deliver water at 120° to 140°F (48°–60°C) to provide proper
Automatic Temperature Control (ATC) performance.
14
INSTALLATION INSTRUCTIONS
Draining
Drain hose placement in a stand pipe or tub:
To guide the drain hose over the tub or standpipe
1
the hose guide must be fitted to the drain hose.
The height of the standpipe or tub should be
between 311/2”–471/4” (800–1200mm).
Secure the hose guide so it cannot become
2
dislodged from the standpipe or tub.
IMPORTANT!
●
If the drain hose is placed on the ground or if the
standpipe or tub is less than 311/2” (800mm)
high, the washing machine will continuously drain
while being filled (siphon).
●
Regularly check that your standpipe or tub is free
from lint or other obstructions, which may affect
how your machine works or may cause flooding.
Attaching drain hose to spigot:
Guide drain hose through hose guide
1
Secure hose guide to back wall of cupboard using
2
a screw. The height of the drain hose should be
between 197/8”–311/2” (500–800mm) from
ground level.
Attach drain hose to spigot and secure using a
3
hose clamp ensuring the blanking insert is cleared
from spigot.
Check for leaks.
4
Pull hose
through
guide
Fitting the drain hose guide
3/4 ”
(20mm)
maximum
(800 – 1200mm)
Standpipe 311/2”-471/4”
Height 197/8”–311/2”
(500 – 800mm)
from ground
●
The drain hose should be checked from time to
time and replaced if any damage (egwear, cuts,
bulges, kinks, leaks, etc) is found. Do not bend the
Attaching drain hose to spigot
drain hose sharply, as this may cause it to split.
●
In multi-storey apartments or any upper floor, the
machine should be installed on a floor equipped
with a drain.
●
Draining must comply with local by-laws.
Mobile home installation:
Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile
Home Construction and Safety Standards Act of 1974 (PL93-383).
15
INSTALLATION INSTRUCTIONS
Electrical connection
!
WARNING!
Electric Shock Hazard
●
Plug into a grounded 3-prong outlet
●
DO NOT remove ground prong.
●
DO NOT use an adapter.
●
DO NOT use an extension cord.
●
Failure to follow these instructions can result in death, fire or
electricalshock.
Circuit
Individual, properly polarized and grounded 15 or 20amp circuit
breaker or time-delay fuse.
Power supply
2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current.
Outlet receptacle
Properly grounded 3-prong receptacle to be located so the power
cord is accessible when the washer is in an installed position. If a
2-prong receptacle is present, it is the owner’s responsibility to have a licensed electrician
replace it with a properly grounded 3-prong grounding type receptacle.
For WH2424P2 model
The power cord plug is compatible with the power socket of
DE4024P2 dryer model.
Ensure proper
ground exists
before use.
Grounding instructions
This appliance must be grounded. In the event of malfunction or breakdown, grounding
will reduce the risk of electric shock by providing a path of least resistance for electric
current. This appliance is equipped with a cord having an equipment-grounding conductor
and a grounding plug. The plug must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.
WARNING!
Improper connection of the equipment-grounding conductor can result in a risk of
electric shock. Check with a qualified electrician or serviceman if you are in doubt as to
whether the appliance is properly grounded.
Do not modify the plug provided with the appliance - if it will not fit the outlet, have a
proper outlet installed by a qualified electrician
16
INSTALLATION INSTRUCTIONS
Washer must be electrically grounded in accordance with local codes and ordinances, or
in the absence of local codes, with latest edition of the NATIONAL ELECTRICAL CODE,
ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed
electrician if you are not sure that the washer is properly grounded.
1 Uncoil the power cord, remove and discard the plastic pin cover and plug into a
wallsocket.
2 Connect the appliance to an earthed outlet protected by a fuse of suitable capacity.
z
Check the power cord for damage and make sure it is not deformed or twisted when
installing the washer.
z
Always remove the power cord from a socket by the plug, not by the cord.
IMPORTANT!
z
If you are using an extension cord or a portable electrical outlet device (eg multi-socket
outlet box), ensure that it is positioned so that it does not come into contact with water
or moisture. FAILURE TO DO SO MAY RESULT IN DEATH OR ELECTRICAL SHOCK.
z
Do not touch or operate the machine with wet hands or with bare-feet.
z
A damaged power cord must be replaced by a Fisher & Paykel trained and supported
service technician, in order to avoid a hazard. The appliance must not be operated until
it is repaired, as there is risk of electric shock.
z
Do not operate this machine if it has been damaged during transport. Contact your
Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.
SPARE PARTS
Contact Customer Care 1.888.936.7872 or go on line to
www.fisherpaykel.com/customercare for spare parts information.
Drain Hose Extension
(Not suitable for attaching to a spigot).
Part No. 425627P
17
Loading...