EXFO FTB-2, FTB-4 Pro, FTB-2 Pro User Manual

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FTB-2/FTB-2 Pro and FTB-4 Pro

User Guide

Copyright © 2014–2017 EXFO Inc. All rights reserved. No part of this

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publication may be reproduced, stored in a retrieval system or transmitted
in any form, be it electronically, mechanically, or by any other means such
as photocopying, recording or otherwise, without the prior written
permission of EXFO Inc. (EXFO).

Information provided by EXFO is believed to be accurate and reliable.
However, no responsibility is assumed by EXFO for its use nor for any
infringements of patents or other rights of third parties that may result from
its use. No license is granted by implication or otherwise under any patent
rights of EXFO.

EXFO’s Commerce And Government Entities (CAGE) code under the North
Atlantic Treaty Organization (NATO) is 0L8C3.

The information contained in this publication is subject to change without
notice.

Trademarks

EXFO’s trademarks have been identified as such. However, the presence
or absence of such identification does not affect the legal status of any
trademark.

Units of Measurement

Units of measurement in this publication conform to SI standards and
practices.

Patents

Feature(s) of this product is/are protected by one or more of: a pending US
design patent and equivalent(s) in other countries; and US design patents
D739,277 and D763,713 and equivalent(s) in other countries.

Version number: 2.0.1.4

ii FTB-2/FTB-2 Pro and FTB-4 Pro

Contents

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Contents

Certification Information ..................................................................................................... viii

1 Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro .......................................... 1

Main Features .........................................................................................................................1

Working With FTB and FTBx Modules ...................................................................................10

LED Indicators Description ....................................................................................................13

Function Buttons Description ................................................................................................16

Power Sources ......................................................................................................................17

Automatic Fan Speed Management ......................................................................................19

Software Options for Your Unit ............................................................................................20

Product Registration .............................................................................................................21

Technical Specifications .........................................................................................................21

Conventions ..........................................................................................................................22

2 Safety Information ..................................................................................... 23

Other Safety Symbols on Your Unit .......................................................................................25

Laser Safety Information .......................................................................................................26

Electrical Safety Information .................................................................................................27

FTB-2/FTB-2 Pro and FTB-4 Pro iii

Contents

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3 Getting Started with Your Unit ..................................................................33

Grounding Your Unit ............................................................................................................33

Positioning Your Unit ............................................................................................................35

Installing the Carry Handle ...................................................................................................36

Installing the Shoulder Strap ................................................................................................39

Installing or Removing FTB Module Adapters .......................................................................40

Inserting and Removing Test Modules ................................................................................45

Turning On Your Unit ............................................................................................................57

Turning Off Your Unit ..........................................................................................................57

Configuring Your Unit At First Startup ..................................................................................63

Accessing and Exiting ToolBox X ...........................................................................................65

Starting Module Applications ...............................................................................................66

Using the On-Screen (Virtual) Keyboard ................................................................................67

Working with Windows 8.1 Pro or Windows Embedded 8 Standard ....................................68

Right-Clicking with the Touchscreen .....................................................................................70

Installing or Upgrading the Applications .............................................................................71

Activating Software Options .................................................................................................74

Installing Third-Party Software on Your Unit .........................................................................77

Protecting your Unit with an Antivirus Software ..................................................................77

Securing your Unit Using the Kensington Lock .....................................................................78

Using a Keyboard, Mouse or Other USB Devices ...................................................................79

Working with Bluetooth Devices ...........................................................................................81

4 Setting Up Your Unit ...................................................................................83

Adjusting Brightness .............................................................................................................83

Adjusting Microphone and Speaker Volume .........................................................................85

Recalibrating the Touchscreen ..............................................................................................91

Customizing the Right-Click Feature .....................................................................................94

Enabling or Disabling the Automatic Logon .........................................................................98

Selecting the Startup Applications ......................................................................................102

Configuring Network Printers .............................................................................................104

Selecting the Language of Operation .................................................................................106

Setting Date and Time Formats ..........................................................................................117

Adjusting the Date, Time and Time Zone ............................................................................119

Configuring the Power Management Options ....................................................................122

Setting ToolBox X Behavior .................................................................................................132

Configuring the Internet Options .......................................................................................134

Getting Ready to Retrieve Geolocation Information ...........................................................137

Configuring Parameters via Windows Mobility Center ........................................................142

Setting Other Parameters ....................................................................................................143

iv FTB-2/FTB-2 Pro and FTB-4 Pro

Contents

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5 Working with Your Unit ........................................................................... 145

Printing Documents ............................................................................................................145

Viewing PDF Files ................................................................................................................146

Taking Screen Captures ......................................................................................................147

Browsing the Web ..............................................................................................................148

Accessing the Internet with a Mobile Broadband USB Modem Key ....................................149

Retrieving the GPS Location of Your Unit ............................................................................151

Managing Favorites ............................................................................................................154

Using the Calculator ...........................................................................................................162

Using the Text Editor ...........................................................................................................162

Accessing Other Tools .........................................................................................................163

6 Using the Optional Built-In Power Meter and VFL ................................. 165

7 Inspecting Fibers with a Probe ................................................................ 167

8 Managing Data ......................................................................................... 169

Viewing Disk Space and Managing Files .............................................................................170

Transferring Data Using the Bluetooth Technology .............................................................171

Connecting to a Wireless Network ......................................................................................178

Using the USB to RS-232 Adapter .......................................................................................181

Freeing Up Disk Space with the Disk Cleanup Utility ...........................................................187

Enabling or Disabling the Wireless Communication ............................................................191

Connecting to a VPN from Your Unit ..................................................................................196

9 Accessing Your Unit Remotely ................................................................. 203

Working with Remote Desktop ...........................................................................................204

Working With VNC .............................................................................................................214

Adding Exceptions to the Firewall ......................................................................................222

10 Testing Network Connections ................................................................. 227

Performing a Ping Test ........................................................................................................227

Performing a Trace Route Test .............................................................................................230

Exporting the Results ..........................................................................................................232

11 Preparing for Automation ....................................................................... 233

Linking Units with the Ethernet Port ...................................................................................235

Linking Units Using a Serial Port .........................................................................................235

Getting Optimum Performance from Your Unit ..................................................................236

Changing Communication Settings ....................................................................................238

Configuring DCOM Access to Your Unit ..............................................................................243

Configuring Your Instruments .............................................................................................266

FTB-2/FTB-2 Pro and FTB-4 Pro v

Contents

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12 Using Your Unit and Modules in an Automated Test Environment .......275

Standard Status Data Structure ..........................................................................................276

SCPI Command Structure ....................................................................................................280

Consulting Data Types ........................................................................................................283

Writing Remote Control Code .............................................................................................284

Error Message Format .........................................................................................................286

Monitoring Remote Commands ..........................................................................................287

13 Maintenance ..............................................................................................291

Cleaning Detector Ports ......................................................................................................292

Cleaning VFL-Type Connectors ............................................................................................293

Cleaning the Touchscreen ...................................................................................................294

Recharging the Batteries .....................................................................................................295

Modifying the Low-Battery Thresholds ...............................................................................298

Replacing Batteries .............................................................................................................303

Installing or Removing the Power Meter and VFL ...............................................................309

Managing Windows Updates .............................................................................................316

Replacing Fuses (FTB-4 Pro Only) ........................................................................................321

Recycling and Disposal .......................................................................................................322

14 Troubleshooting ........................................................................................323

Solving Common Problems .................................................................................................323

Restoring Your Unit to Normal Operation ...........................................................................332

Accessing the Online Documentation .................................................................................367

Contacting the Technical Support Group ............................................................................368

Viewing System Information ...............................................................................................369

Retrieving Network Interfaces Information .........................................................................372

Transportation ....................................................................................................................376

15 Warranty ....................................................................................................377

General Information ...........................................................................................................377

Liability ...............................................................................................................................378

Exclusions ...........................................................................................................................378

Certification ........................................................................................................................378

Service and Repairs .............................................................................................................379

EXFO Service Centers Worldwide ........................................................................................380

A Data Types .................................................................................................381

Applicable Data Types for Input—IEEE 488.2 ......................................................................382

Applicable Data Types for Output —IEEE 488.2 ..................................................................391

Applicable Data Types for Input—SCPI ................................................................................401

Special Numeric Values Received on Output .......................................................................402

vi FTB-2/FTB-2 Pro and FTB-4 Pro

Contents

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B IEEE 488.2 and Specific Command Reference ........................................ 403

IEEE 488.2 Commands–Quick Reference .............................................................................403

IEEE 488.2 Required Commands .........................................................................................404

Specific Commands—Quick Reference ................................................................................424

Specific Commands ............................................................................................................425

C SCPI-Based Errors ..................................................................................... 443

D COM Properties and Events ..................................................................... 459

ActiveX (COM/DCOM)—Quick Reference ............................................................................460

Properties ...........................................................................................................................461

Events .................................................................................................................................468

E Communicating Through TCP/IP Over Telnet .......................................... 469

Executing SCPI Commands Over Telnet ...............................................................................469

Accessing Modules .............................................................................................................475

Internal Commands of the TCP/IP over Telnet Protocol .......................................................477

Index .............................................................................................................. 489

FTB-2/FTB-2 Pro and FTB-4 Pro vii

Certification Information

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Certification Information

North America Regulatory Statement

This unit was certified by an agency approved in both Canada and the
United States of America. It has been evaluated according to applicable
North American approved standards for product safety for use in Canada
and the United States.

Electronic test and measurement equipment is exempt from FCC part 15,
subpart B compliance in the United States of America and from ICES-003
compliance in Canada. However, EXFO Inc. makes reasonable efforts to
ensure compliance to the applicable standards.

The limits set by these standards are designed to provide reasonable
protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance
with the user guide, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to
correct the interference at his own expense.

Modifications not expressly approved by the manufacturer could void the
user's authority to operate the equipment.

Note: Information such as the FCC and IC numbers is available directly from

ToolBox X. From the button bar, tap , and then select the Platform tab.
The numbers are listed under Regulatory information.

viii FTB-2/FTB-2 Pro and FTB-4 Pro

Certification Information

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Your unit comes with an internal wireless module and antenna for which
the following information applies:

 This equipment has been tested and found to comply with the limits

for a Class A digital device, pursuant to Part 15 of the FCC Rules.

 This device complies with Industry Canada license-exempt RSS

standard(s). Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may
cause undesired operation.

 This device complies with the US/Canada portable RF exposure limit

set forth for an uncontrolled environment and is safe for intended
operation as described in this user documentation. The further RF
exposure reduction can be achieved if the device can be kept as far as
possible from the user’s body.

 This device does not contain any user-serviceable components. Any

unauthorized product changes or modifications will invalidate
warranty and all applicable regulatory certifications and approvals.

Note: You will only be able to work with Wi-Fi and Bluetooth® if you have

purchased the RF option.

FTB-2/FTB-2 Pro and FTB-4 Pro ix

Certification Information

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European Community Declaration of Conformity

Warning: This is a class A product. In a domestic environment, this product
may cause radio interference in which case the user may be required to
take adequate measures.

Hereby, EXFO declares that the radio equipment type “Wideband Data
Transmission” is in compliance with European Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following
Internet address: www.exfo.com/library.

The information about the Bluetooth® and Wi-Fi frequency bands is as
follows:

 Bluetooth®: Between the frequencies 2400.0 MHz - 2483.5 MHz.

The output power is 4.0 dBm typical.

 Wi-Fi: Between the frequencies 2400.0 MHz - 2483.5 MHz.

The maximum output power is 16.0 dBm.

 Wi-Fi: Between the frequencies 5150.0 MHz - 5825.0 MHz.

The maximum output power is 12.0 dBm.

This device is a 2.4 GHz and 5 GHz wideband transmission system
(transceiver), intended for use in all EU member states and EFTA countries,
except in France and Italy where restrictive use applies.

In Italy, the end-user should apply for a license at the national spectrum
authorities in order to obtain authorization to use the device for setting up
outdoor radio links and/or for supplying access to telecommunications
and/or network services.

This device may not be used for setting up radio links in France, and in
some areas the RF output power may be limited to 10 mW EIRP in the
frequency range of 2454 - 2483.5 MHz. For detailed information, the
end-user should contact the national spectrum authority in France.

x FTB-2/FTB-2 Pro and FTB-4 Pro

1 Introducing the FTB-2/FTB-2

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Pro and FTB-4 Pro

Note: In this documentation, the words “tap” and “double-tap” (related to the

use of a touchscreen) replace the words “click” and “double-click”.

Note: Many of the illustrations of the unit itself show a two-slot model. Unless

otherwise specified, the information applies to the four-slot model (FTB-4
Pro) as well.

Note: Depending on the version of operating system that your unit is running, the

appearance of the applications may vary slightly from the illustrations
presented in this documentation.

Main Features

Your unit includes the following:

 10.1-inch color touchscreen (LCD and touchscreen optimized for

outdoor use available as an option)

 Two USB 2.0 host ports and one USB 3.0 host port

 Ethernet port (10/100/1000 Base-T)

 Headset/microphone port (for headsets equipped with a microphone)

 External monitor port (for monitors with DisplayPort interface)

 Optional Wi-Fi and Bluetooth capability

 Optional built-in power meter and VFL

FTB-2/FTB-2 Pro and FTB-4 Pro 1

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

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Main Features

 Main stream operating system:

 FTB-2: Windows 10 IoT Enterprise or Windows Embedded 8

Standard, depending on the time of purchase of your unit. Units
running Windows Embedded 8 Standard can be upgraded to
Windows 10 IoT Enterprise by purchasing a license from EXFO.

 FTB-2 Pro: Windows 10 IoT Enterprise or Windows 8.1 Pro,

depending on the time of purchase of your unit. Units running
Windows 8.1 Pro can be upgraded to Windows 10 IoT Enterprise
by purchasing a license from EXFO.

 FTB-4 Pro: Windows 10 IoT Enterprise

 Multitasking possibilities

 Remote access to your unit (via VNC or Remote Desktop)

 Modules and instruments can be controlled locally via the ToolBox X

software or remotely through RS-232 or Ethernet TCP/IP (using SCPI
commands).

 Direct Web access from your unit

 Possibility to take screen captures

 PDF file viewer available from your unit

 Easy transfer of files and folders to an external storage device

 Easy software updates

2 FTB-2/FTB-2 Pro and FTB-4 Pro

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

Front

Battery LED

Touchscreen On/Off button

(also serves as power LED)

Application switcher
button

Keyboard/

Screen capture button

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Main Features

FTB-2/FTB-2 Pro and FTB-4 Pro 3

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

Right panel

(Two-slot model)

Ethernet (RJ-45) port

Detector port of the

power meter

VFL port;

laser radiation emitted at

this port

when VFL is active

Module slots

USB 2.0 host port

USB 3.0 host port

Built-in power meter and VFL

(optional)

Adapter
for FTB modules

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Main Features

4 FTB-2/FTB-2 Pro and FTB-4 Pro

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

Right panel

(Four-slot model)

Ethernet (RJ-45) port

Detector port of the

power meter

VFL port;

laser radiation emitted at

this port

when VFL is active

Module slots

USB 2.0 host port

USB 3.0 host port

Built-in power meter and VFL

(optional)

Adapter

for FTB modules

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Main Features

FTB-2/FTB-2 Pro and FTB-4 Pro 5

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

Left panel

(Two-slot model)

AC adapter/charger

connector

Earth (ground) terminal

Retaining screws
for FTB modules

Security slot for Kensington lock

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Main Features

6 FTB-2/FTB-2 Pro and FTB-4 Pro

Left panel

(Four-slot model)

AC power inlet

Earth (ground) terminal

Retaining screws
for FTB modules

Security slot for Kensington lock

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Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

Main Features

FTB-2/FTB-2 Pro and FTB-4 Pro 7

External monitor port

(for any commercially available monitor

compatible with a DisplayPort interface)

Top

Stylus

USB 2.0 host portHeadset/microphone port

(for any commercially available stereo

headset equipped with a microphone, and

having a 3.5 mm connector)

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Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

Main Features

8 FTB-2/FTB-2 Pro and FTB-4 Pro

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

Back

Battery compartment

Support

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Main Features

FTB-2/FTB-2 Pro and FTB-4 Pro 9

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

Side

FTBx module

FTB module

Identification sticker

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Working With FTB and FTBx Modules

Working With FTB and FTBx Modules

You can insert FTBx modules, FTB modules, or a combination of both in
your unit.

CAUTION

Your unit is compatible with some of the FTBx modules and some of
the FTB modules. For a list of supported modules, refer to your
unit’s technical specifications. To avoid damaging your unit, use it
only with modules approved by EXFO.

The type of modules (FTBx or FTB) is indicated on the front panel of the
module, on the identification sticker affixed to its side, or on both.
However, since the two types of modules have very different heights and
lengths, you can also identify them just at a glance.
On the images below, the FTBx module is shown in dark gray.

10 FTB-2/FTB-2 Pro and FTB-4 Pro

FTBx module

FTB module

Front

FTBx module

FTB module

Back

Connector pins

Retaining screw hole

for the retaining screw

located on the unit’s

left panel

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Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

Working With FTB and FTBx Modules

FTB-2/FTB-2 Pro and FTB-4 Pro 11

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

FTBx module FTB module

Adapter
for FTB modules

Front locking screws

Retaining screws

(serve also as front locking

screws)

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Working With FTB and FTBx Modules

Because the two types of modules have different sizes, you need a module
adapter to work with FTB modules if your unit is not already equipped with
such adapters. The adapters must be removed before inserting FTBx
modules.

For more information on how to install or remove the adapters,
see Installing or Removing FTB Module Adapters on page 40. For more
information on how to insert or remove modules, see Inserting and
Removing Test Modules on page 45.

12 FTB-2/FTB-2 Pro and FTB-4 Pro

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

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LED Indicators Description

LED Indicators Description

There are two LED indicators located on the front panel of your unit,
providing you with information about the power and battery statuses.

LED Status Meaning

Green Unit is on.

Green, blinking Unit is in Sleep mode.

Off Unit is off or in Hibernation mode.

Red There is a major hardware problem

with the unit. Contact EXFO.

FTB-2/FTB-2 Pro and FTB-4 Pro 13

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

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LED Indicators Description

LED Status Meaning

Green All batteries are fully charged.

Green, blinking At least one battery is charging.

Yellow, blinking The unit and its modules would be

using more power than what is
available from the batteries. Do not
disconnect AC power while this
module is in use.

A blinking yellow LED takes
precedence over a blinking green one,
so when AC power is connected, even
if the LED is blinking yellow, batteries
are probably charging (depending on

(when unit is

conditions).

connected to an
external power
source)

Red Battery error. For more information,

see Solving Common Problems on
page 323.

Red, blinking The detected temperature is too high.

This could lead to a thermal shutdown
of the unit if no action is taken to
reduce the temperature.

Off

 No battery present in the unit.

 The batteries in the unit are not

charging. For more information,
see Solving Common Problems on
page 323.

14 FTB-2/FTB-2 Pro and FTB-4 Pro

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

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LED Status Meaning

Off The global level of the batteries is

above the “low-battery threshold”.

Yellow The global level of batteries is low.

Yellow, blinking The unit and its modules would be

(when unit is not
connected to an
external power
source)

Red, blinking The detected temperature is too high.

using more power than what is
available from the batteries. Connect
AC power as soon as possible.

This could lead to a thermal shutdown
of the unit if no action is taken to
reduce the temperature.

LED Indicators Description

FTB-2/FTB-2 Pro and FTB-4 Pro 15

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

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Function Buttons Description

Function Buttons Description

Your unit is equipped with function buttons that give you access to features
at all times.

The table below shows an overview of their purpose.

Button Meaning

 Displays the on-screen keyboard.

Press once to show the keyboard. Press once again to
hide it.

 Takes a screen capture. Hold down for a few seconds.

Enables you to switch from one task to another. It is the
equivalent of pressing the ALT + TAB key combination on a
hardware keyboard, or tapping from the taskbar in
Windows 10.

 Press once to view the list of running applications.

 Press as many times as needed to select the desired

application.

Turns your unit on and off.

Press for one second to turn the unit on.

For more information on the various ways to turn off your
unit, see Turning Off Your Unit on page 57.

16 FTB-2/FTB-2 Pro and FTB-4 Pro

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

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Power Sources

Power Sources

Your unit operates with the following power sources:

 AC adapter/charger connected to standard power outlet (FTB-2 and

FTB-2 Pro—indoor use only).

OR

Standard three-wire power cord connected to standard power outlet
(FTB-4 Pro—indoor use only).

 Lithium-ion rechargeable batteries (the unit automatically switches to

battery power if you disconnect it from its external power source). The
unit can be used outdoors when it is powered by batteries.

When it is connected to an external power source, the unit will function
even if the batteries are not present.

For all models, it is possible to switch from an external power source to
battery power or vice versa without affecting operation, unless the battery
LED ( ) is yellow and blinking.

The batteries recharge automatically when the unit is connected to an
external power source (with the AC adapter/charger or the three-wire
power cord).

FTB-2/FTB-2 Pro and FTB-4 Pro 17

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

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Pow er So urces

The number of batteries that can power your unit and that come with it
depends on the model that you have purchased. The table below gives
detailed information

Model

FTB-2 1

Number of batteries that can

power the unit

a

FTB-2 Pro 2

FTB-4 Pro 2

a. Battery must be inserted in the first battery slot (use the markings at the back of the

unit to guide you). The second battery slot does not power the unit. It only serves as
storage for an extra battery that you would swap in the first battery slot when required.

Note: When the ambient temperature is below 0 °C (32 °F) or when it reaches or

exceeds about 40 °C, the batteries can either charge more slowly than
usual, or not charge at all, depending on the internal temperature of your
unit.

For more information, see Electrical Safety Information on page 27.

18 FTB-2/FTB-2 Pro and FTB-4 Pro

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

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Automatic Fan Speed Management

Automatic Fan Speed Management

Your unit will determine the most appropriate fan speed, depending on the
power requirements and the type of modules you are using.

IMPORTANT

Fan speed is always determined to cool down the most
heat-generating modules.

If the temperature keeps rising and reaches the limit, your unit will turn off.
This safety feature protects the unit and its modules against overheating.

CAUTION

Make sure to use protective covers over empty slots of your unit to
avoid overheating.

FTB-2/FTB-2 Pro and FTB-4 Pro 19

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

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Software Options for Your Unit

Software Options for Your Unit

The following software options are offered for the platform itself.

Name of

the Option

IPT Enables you to perform ping and

Description FTB-2 FTB-2 Pro FTB-4 Pro

XXX

trace route tests.

SMARTGPS Enables you to retrieve geolocation

XXX
information (latitude and longitude
coordinates) from a smart device.

RF Enables you to work with Wi-Fi and

XXX
Bluetooth.

Automation Enables you to perform automation

tasks and use your unit in an automated
test environment

a. The automation features are part of the applications delivered with the FTB-2 Pro and FTB-4 Pro units.

a

.

X- -

For more information on how to activate software options for your unit,
see Activating Software Options on page 74.

For more information on the software options available for modules, test
instruments, or dedicated applications, refer to the user documentation
that comes with these products.

20 FTB-2/FTB-2 Pro and FTB-4 Pro

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

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Product Registration

Product Registration

You can now register your new EXFO products either online or directly
from your unit (if it is connected to the Internet), and benefit from every
possible opportunity to optimize their performance. By doing so, you will
always be notified of the latest software updates, key product
enhancements and up-to-date support information related to your
products.

To register your product directly from your unit:

1. Ensure that your unit can access the Internet.

2. From ToolBox X, tap Utilities, and then Product Registration.

3. Follow the on-screen instructions.

To register your product online:

1. Open a Web browser and go to www.exfo.com.

2. Log in to your EXFO account.

3. Ta p Support.

4. Under Tools, tap Manage My Products.

5. Ta p Register.

6. Follow the on-screen instructions.

Technical Specifications

To obtain this product’s technical specifications, visit the EXFO Web site at
www.exfo.com.

FTB-2/FTB-2 Pro and FTB-4 Pro 21

Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro

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Conventions

Conventions

Before using the product described in this guide, you should understand
the following conventions:

WARNING

Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury. Do not proceed unless you
understand and meet the required conditions.

CAUTION

Indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injury. Do not proceed unless you
understand and meet the required conditions.

CAUTION

Indicates a potentially hazardous situation which, if not avoided,
may result in component damage. Do not proceed unless you
understand and meet the required conditions.

IMPORTANT

Refers to information about this product you should not overlook.

22 FTB-2/FTB-2 Pro and FTB-4 Pro

2 Safety Information

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WARNING

Do not install or terminate fibers while a light source is active.
Never look directly into a live fiber and ensure that your eyes are
protected at all times.

WARNING

The use of controls, adjustments and procedures, namely for
operation and maintenance, other than those specified herein may
result in hazardous radiation exposure or impair the protection
provided by this unit.

WARNING

If the equipment is used in a manner not specified by the
manufacturer, the protection provided by the equipment may be
impaired.

WARNING

Use only accessories designed for your unit and approved by EXFO.
For a complete list of accessories available for your unit, refer to its
technical specifications or contact EXFO.

FTB-2/FTB-2 Pro and FTB-4 Pro 23

Safety Information

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When you see the following symbol on your unit , make sure
that you refer to the instructions provided in your user
documentation. Ensure that you understand and meet the required
conditions before using your product.

Other safety instructions relevant for your product are located
throughout this documentation, depending on the action to
perform. Make sure to read them carefully when they apply to your
situation.

IMPORTANT

IMPORTANT

24 FTB-2/FTB-2 Pro and FTB-4 Pro

Safety Information

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Other Safety Symbols on Your Unit

Other Safety Symbols on Your Unit

One or more of the following symbols may also appear on your unit.

Symbol Meaning

Direct current

Alternating current

The unit is equipped with an earth (ground) terminal.

The unit is equipped with a protective conductor terminal.

The unit is equipped with a frame or chassis terminal.

On (Power)

Off (Power)

OR On/Off (Power)

Fuse

FTB-2/FTB-2 Pro and FTB-4 Pro 25

Safety Information

Details of the label affixed to back panel of unit.

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Laser Safety Information

Laser Safety Information

Units with a Built-In VFL

Your instrument is a Class 2 laser product.

It is in compliance with standards IEC 60825-1: 2007 and 21 CFR 1040.10,
except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007.
It is also in compliance with IEC 60825-1: 2014. Laser radiation is emitted at
the output port.

The following label(s) indicate that the product contains a Class 2 source:

The VFL laser is active when the symbol is displayed in the power
meter and VFL application.

The modules that you use with your unit may have different laser classes.
Refer to the user guide or the online help of the different modules for the
exact information.

Units without a Built-In VFL

If your unit is not equipped with a VFL, the laser class of your unit depends
on the modules that you use. Refer to the user guide or the online help of
the different modules for the exact information.

26 FTB-2/FTB-2 Pro and FTB-4 Pro

Safety Information

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Electrical Safety Information

Electrical Safety Information

The FTB-2 and FTB-2 Pro models use an external AC/DC adapter
connected to an international safety standard three-wire power cable.

The FTB-4 Pro model uses an international safety standard three-wire
power cable. This cable serves as a ground when connected to an
appropriate AC power outlet.

WARNING

 If you need to ensure that the unit is completely turned off,

disconnect the power cable and remove the batteries. For more
information on how to remove the batteries, see the section
about replacing the batteries in this user documentation.

 Use only the certified power cord that is suitably rated for the

country where the unit is used.

 Replacing detachable MAINS supply cords by inadequately

RATED cords may result of overheating of the cord and create a
risk of fire.

FTB-2/FTB-2 Pro and FTB-4 Pro 27

Safety Information

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Electrical Safety Information

The color coding used in the electric cable depends on the cable. New
plugs should meet the local safety requirements and include:

 adequate load-carrying capacity

 ground connection

 cable clamp

 Never connect the unit to the AC mains when it is used

outdoors.

 Position the unit so that the air can circulate freely around it.

 Operation of any electrical instrument around flammable gases

or fumes constitutes a major safety hazard.

 To avoid electrical shock, do not operate the unit if any part of

the outer surface (covers, panels, etc.) is damaged.

 Only authorized personnel should carry out adjustments,

maintenance or repair of opened units under voltage. A person
qualified in first aid must also be present. Do not replace any
components while the power cable and batteries are connected.

WARNING

 FTB-4 Pro unit only: Use only fuses with the required rated

current and specified type (F6.3A L, 5 mm x 20 mm (0.197 in x

0.787 in), fast-acting, low-breaking capacity, 250 V). Do not use
repaired fuses or short-circuited fuse holders.

 Unless otherwise specified, all interfaces are intended for

connection to Safety Extra Low Voltage (SELV) circuits only.

 Capacitors inside the unit may be charged even if the unit has

been disconnected from its electrical supply.

28 FTB-2/FTB-2 Pro and FTB-4 Pro

Safety Information

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Electrical Safety Information

WARNING

 Use only the listed and certified AC adapter/charger provided by

EXFO with your FTB-2 or FTB-2 Pro unit. It provides reinforced
insulation between primary and secondary, and is suitably rated
for the country where the unit is sold.

 When you use the unit outdoors, ensure that it is protected

from liquids, dust, direct sunlight, precipitation, and full wind
pressure.

FTB-2/FTB-2 Pro and FTB-4 Pro 29

Safety Information

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Electrical Safety Information

Equipment Ratings

Tem pe ra tu re

 Operation

 unit powered by batteries: 0 °C to 50 °C (32 °F to

122 °F)

 unit connected to AC adapter (FTB-2 and FTB-2 Pro):

a,b

0 °C to 40 °C (32 °F to 104 °F)

 unit connected to AC power directly (FTB-4 Pro):

0 °C to 50 °C (32 °F to 122 °F)

 Storage  unit without batteries: –40 °C to 70 °C (–40 °F to

158 °F)

 unit with batteries: –20 °C to 60 °C (–4 °F to 140 °F)

Relative humidity

Maximum operation altitude

c

 unit:  95 % non-condensing

 AC adapter: 10 % to 80 % non-condensing

 2000 m (6562 ft) (unit connected to external power

source)

 5000 m (16405 ft) (unit operated from batteries)

30 FTB-2/FTB-2 Pro and FTB-4 Pro

Equipment Ratings

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Pollution degree  FTB-2 and FTB-2 Pro:

 2 (unit connected to external

power source)

 3 (unit operated from batteries)

 FTB-4 Pro: 2

Safety Information

Electrical Safety Information

d

Overvoltage category

 unit (FTB-2 and FTB-2 Pro): I

 unit (FTB-4 Pro): II

 AC adapter: II

Measurement category Not rated for measurement categories II, III, or IV

Input power

e

 unit (FTB-2): 24 V; 3.75 A

 unit (FTB-2 Pro): 24 V; 8.33 A

 unit (FTB-4 Pro): 100 - 240 V; 50/60 Hz; 5.2 - 1.9 A

 AC adapter (FTB-2): 100 - 240 V; 50/60 Hz;

2.5 - 1.0 A

 AC adapter (FTB-2 Pro): 100 - 240 V; 50/60 Hz;

3.5 - 2.5 A

a. When the unit is used at an altitude of 5000 m, the maximum operating temperature is 32 °C (89.6 °F)

b. Operating time is dependent upon power consumption and temperature. If the unit is used at maximum

power and maximum temperature, it will power off automatically any time after 10 minutes for safety
reasons.

c. Measured in 0 °C to 31 °C (32 °F to 87.8 °F) range, decreasing linearly to 50 % at 40 °C (104 °F).

d. Equipment must be normally protected against exposure to direct sunlight, precipitation and full wind

pressure.

e. Not exceeding ± 10 % of the nominal voltage.

FTB-2/FTB-2 Pro and FTB-4 Pro 31

Safety Information

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Electrical Safety Information

 The use of voltages higher than those indicated on the label

affixed to your unit may damage the unit.

 The operation and storage temperatures, as well as the altitude

and relative humidity values of some modules may differ from
those specified for your platform. In this case, always ensure
that you comply with the most restrictive conditions (either
module or platform).

CAUTION

32 FTB-2/FTB-2 Pro and FTB-4 Pro

3 Getting Started with Your Unit

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Grounding Your Unit

When you perform outside plant tests with certain modules, you may want
to ground your unit because it can be exposed to overvoltages from the
telecommunication network. Refer to the user documentation that comes
with your modules to know if you need to ground your unit.

WARNING

 Not grounding your unit when it is recommended may cause

serious injuries to communication network staff or other users.

 Ensure to ground the unit using a grounding method that

complies with your local regulations. If you are not sure on how
to proceed, consult a certified electrician.

Note: To ground your unit, you need a grounding wire (18 AWG minimum) with a

U-shaped terminal.

FTB-2/FTB-2 Pro and FTB-4 Pro 33

Getting Started with Your Unit

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Grounding Your Unit

To ground your unit:

1. Position the unit so that you can see its left panel.

2. Place the U-shaped terminal under the grounding stud’s screw head.

3. Turn the grounding stud clockwise to screw it tight.

4. Ground the other end of the wire as per your local regulation.

Your unit is now grounded properly.

34 FTB-2/FTB-2 Pro and FTB-4 Pro

Getting Started with Your Unit

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Positioning Your Unit

Positioning Your Unit

You can position your unit either vertically (with the screen facing you), or
at an angle, using the support on the back panel. With the FTB-2 and FTB-2
Pro models, you can also hold your unit with the provided hand strap.

Note: The stand ensures optimum stability to the unit during your tests.

CAUTION

With the FTB-4 Pro, always ensure that the support is fully extended
when you use it. This will ensure maximum stability and prevent
injuries as well as damage to the test components.

To position the unit using the support:

Pull out the support.

FTB-2/FTB-2 Pro and FTB-4 Pro 35

Getting Started with Your Unit

Top panel

Metal rods for the installation of

the carry handle

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Installing the Carry Handle

Installing the Carry Handle

You can install a carry handle on your unit.

Note: If you wish to use a shoulder strap (sold separately by EXFO), you must first

install the carry handle.

To install the carry handle:

1. Position the unit so that its front panel is facing you, and that you can

see its top panel.

2. Ensure that both ends of the carry handle are fully extended.

36 FTB-2/FTB-2 Pro and FTB-4 Pro

Getting Started with Your Unit

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Installing the Carry Handle

3. Place the handle flat on the top of your unit as shown below.

4. Slide each end of the handle under the corresponding metal rod.

5. Pull on the straps until the base of each D-shaped metal ring rests on

the corresponding rod.

6. Slide the straps through the D-shaped rings.

FTB-2/FTB-2 Pro and FTB-4 Pro 37

Getting Started with Your Unit

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Installing the Carry Handle

7. Fold the Velcro straps towards the center. Both ends should meet
without any gap.

8. Fold the large part of the handle over the straps, and secure it in place
with the Velcro.

You are now ready to use the carry handle, or to attach a shoulder strap
(see Installing the Shoulder Strap on page 39).

38 FTB-2/FTB-2 Pro and FTB-4 Pro

Getting Started with Your Unit

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Installing the Shoulder Strap

Installing the Shoulder Strap

Your unit comes with a hand strap (FTB-2 and FTB-2 Pro) and a carry
handle, but you can also install an optional shoulder strap for more
versatility.

CAUTION

Always attach the snap hooks of the shoulder strap to the D-shaped
metal rings of the carry handle. Attaching the shoulder strap
anywhere else could damage your unit or cause your unit to fall.

To install the shoulder strap:

Attach each of the snap hooks to a D-shaped metal ring of the carry handle
(one hook per ring), as shown below.

FTB-2/FTB-2 Pro and FTB-4 Pro 39

Getting Started with Your Unit

Retaining screw

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Installing or Removing FTB Module Adapters

Installing or Removing FTB Module Adapters

You can insert FTBx modules, FTB modules, or a combination of both in
your unit. If you intend to work with FTB modules and your unit is not
already equipped with module adapters, you must first install such
adapters. These adapters must be removed before inserting FTBx
modules.

To install the FTB modules adapters:

1. Position the adapter so that you can see the retaining screw as shown

below.

40 FTB-2/FTB-2 Pro and FTB-4 Pro

Getting Started with Your Unit

Hole for the
retaining screw

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Installing or Removing FTB Module Adapters

2. Slide the adapter into the unit until it stops, making sure that the
retaining screw is well aligned with the corresponding screw hole on
the unit.

FTB-2/FTB-2 Pro and FTB-4 Pro 41

Getting Started with Your Unit

Turn retaining screw
clockwise

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Installing or Removing FTB Module Adapters

3. Using a screwdriver, turn the retaining screw clockwise to secure the
adapter in place.

4. If necessary, repeat the steps above with another adapter.

You are now ready to work with FTB modules.

42 FTB-2/FTB-2 Pro and FTB-4 Pro

Getting Started with Your Unit

Turn retaining screw
counterclockwise

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Installing or Removing FTB Module Adapters

To remove the FTB modules adapters:

1. Using a screwdriver, turn the retaining screw counterclockwise until it

is loose. Since it is a captive screw, you cannot remove it completely.

FTB-2/FTB-2 Pro and FTB-4 Pro 43

Getting Started with Your Unit

Protruding edge

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Installing or Removing FTB Module Adapters

2. Place your fingers just under the protruding edge on the faceplate of
the adapter, and then slide the adapter out of the unit.

3. If necessary, repeat the steps above with the second adapter.

You are now ready to work with FTBx modules.

44 FTB-2/FTB-2 Pro and FTB-4 Pro

Getting Started with Your Unit

FTBx module

FTB module

Front

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Inserting and Removing Test Modules

Inserting and Removing Test Modules

CAUTION

 For FTB modules: Never insert or remove a module while the

FTB-2, FTB-2 Pro, or FTB-4 Pro unit is turned on. This will result
in immediate and irreparable damage to both the module and
unit.

 For FTBx modules: There is no need to turn off your unit before

inserting or removing test modules.
However, removing modules without following the instructions
provided in this user documentation could have unfortunate
consequences. Doing so could result in unexpected behavior of
the test applications, instability of the system, or even cause
irreparable damage to your modules, depending on the
operation underway when the modules are removed.

FTB-2/FTB-2 Pro and FTB-4 Pro 45

Getting Started with Your Unit

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Inserting and Removing Test Modules

Your unit is compatible with some of the FTBx modules and some of
the FTB modules. For a list of supported modules, refer to your
unit’s technical specifications. To avoid damaging your unit, use it
only with modules approved by EXFO.

You can insert FTBx modules, FTB modules, or a combination of
both in your unit. However, to be able to work with the FTB
modules, you need to first install module adapters. These adapters
must be removed before inserting FTBx modules. For more
information on how to install or remove the module adapters, see
the corresponding section in this documentation.

To insert a module into the unit:

1. If you are working with an FTB module, turn off your unit (shut down,

not hibernate or sleep). Otherwise, you can go directly to step 2.

CAUTION

IMPORTANT

2. Position the unit so that its right panel is facing you.

46 FTB-2/FTB-2 Pro and FTB-4 Pro

Right panel

FTB module

Protruding edges on left side

Identification sticker
on right side

Connector pins at the back

FTBx module

Adapter
for FTB modules

Protruding edges on left side

Identification sticker

on right side

Connector pins

at the back

Retaining screw hole at the back

Slots
for FTB and FTBx modules

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Getting Started with Your Unit

Inserting and Removing Test Modules

3. Take the module and place it so that the connector pins are at the
back, as explained and shown below.

The identification sticker must be on the right side and the protruding
edges on the left side. In the case of the FTB modules, ensure that the
retaining screw hole is over the connector pins.

FTB-2/FTB-2 Pro and FTB-4 Pro 47

Getting Started with Your Unit

Turn retaining screw

clockwise

Right panel

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Inserting and Removing Test Modules

4. Insert the protruding edges of the module into the grooves of the
receptacle’s module slot.

5. Push the module all the way to the back of the slot, until it stops.

6. If you are working with an FTBx module, turn the two retaining screws

clockwise until they are tightened.

This will secure the module into its “seated” position.

48 FTB-2/FTB-2 Pro and FTB-4 Pro

Getting Started with Your Unit

Turn retaining screw

clockwise

Left panel

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Inserting and Removing Test Modules

7. If you are working with an FTB module, secure it as follows:

7a. Place the unit so that its left panel is facing you.

7b. While applying slight pressure to the module, lift the mobile part

of the retaining screw and use it to turn the retaining screw
clockwise until it is tightened.

This will secure the module into its “seated” position.

FTB-2/FTB-2 Pro and FTB-4 Pro 49

Getting Started with Your Unit

Screw holes

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Inserting and Removing Test Modules

For FTB modules: EXFO recommends that you use the front locking
screws to secure the modules in your unit, especially when you
work with heavier modules such as the OSA, or the FTB-88100NGE
PowerBlazer.

8. If you are working with a larger or heavier FTB module, secure it with
locking screws as follows:

8a. Position the unit so that its right panel is facing you.

8b. Insert a locking screw in one of the screw holes on the front of the

unit.

IMPORTANT

50 FTB-2/FTB-2 Pro and FTB-4 Pro

Getting Started with Your Unit

Turn locking screw
clockwise

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Inserting and Removing Test Modules

8c. Turn the screw clockwise until it makes contact with the faceplate

of the module.

8d. Repeat steps 8b and 8c with the three remaining screws.

9. If you have just inserted an FTB module, turn on the unit. The module

will be detected automatically during the startup sequence.

Note: If you are working with an FTBx module, it will be detected automatically

after the insertion, which means that you do not have to restart the unit.

FTB-2/FTB-2 Pro and FTB-4 Pro 51

Getting Started with Your Unit

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Inserting and Removing Test Modules

To remove a module from the unit:

1. If you want to remove an FTB module, turn off your unit (shut down,

not hibernate or sleep).

OR

If you want to remove an FTBx module, from ToolBox X, tap the
button.

Note: The button is not available for the FTB modules because they do not

support ejection.

CAUTION

Once you have pressed the button, wait until the status of the
module switches to “Safe to Remove” in ToolBox X.

2. Position the unit so that its right panel is facing you.

52 FTB-2/FTB-2 Pro and FTB-4 Pro

Getting Started with Your Unit

Turn retaining screw

counterclockwise

Right panel

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Inserting and Removing Test Modules

3. If you are working with an FTBx module, turn the two retaining screws
counterclockwise until they are loose. Since they are captive screws,
you cannot remove them completely.

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Turn locking screw
counterclockwise

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Inserting and Removing Test Modules

4. If you are working with an FTB module, proceed as follows:

4a. Turn one locking screw counterclockwise until you can remove it

completely.

4b. Remove the three remaining screws in the same way.

4c. Position the unit so that the left panel is facing you.

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Turn retaining screw

counterclockwise

Left panel

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Inserting and Removing Test Modules

4d. Lift the mobile part of the retaining screw and use it to turn the

retaining screw counterclockwise until it stops.

The module will be slowly released from the slot.

4e. Place the unit so that the right panel is facing you.

5. Hold the module by its sides or by the handles (NOT by the connectors)

and pull it out.

Note: On the FTBx modules, the retaining screws can be used as handles to pull

out the module safely.

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Inserting and Removing Test Modules

Pulling out a module by its connectors could seriously damage both
the module and connectors. Always pull out a module by its casing
or the handles.

CAUTION

6. Cover empty slots with the supplied protective covers.

CAUTION

Failure to reinstall protective covers over empty slots will result in
ventilation problems.

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Turning On Your Unit

Turning On Your Unit

When you turn on the unit for the very first time, a wizard for license
agreements and safety instructions is displayed (see the corresponding
section for more information).

Once you have accepted all the license agreements and confirmed the
reading of safety instructions, the main window is displayed.

To turn on the unit:

Press the On/Off button.

Turning Off Your Unit

There are several ways to turn off the unit, including the following:

 Sleep: keeps the unit’s status information in memory (RAM). The next

time you turn your unit on, you will quickly return to your work
environment (running applications will still be running). This mode will
take more battery power while the unit is off.

 Hibernation: saves the unit’s status information that was in memory

(RAM) to a special file on the disk. The next time you turn your unit on,
this file will be used to ensure that you return to your work
environment (running applications will still be running). The unit will
take longer to start up than in Sleep mode, but it requires less battery
power when the unit is off.

 Shutdown: the unit will perform a complete restart routine the next

time you use it. You should perform a shutdown if you do not intend to
use your unit for a week or more.

After a shutdown, the unit will start in Toolbox X or in the application
you defined as the startup application.

Note: Should the unit ever stop responding, you can force a hardware reset by

pressing and holding down the power button for more than 15 seconds.

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Turning Off Your Unit

By default, your unit will shut down when you press the power button.
However, you can configure your unit to perform a different action when
the power button is pressed.

You can also configure your unit to automatically restart when AC power
comes back after the unit has turned off (power outage, emergency
shutdown, sleep, or hibernation modes) when battery level is too low.

To exit the sleep mode (or hibernation mode) and resume your
work:

Press the On/Off button.

To turn off the unit completely from the unit itself:

Press the On/Off button.

To turn off the unit completely from Windows 10:

1. From the lower left corner of the screen, tap the Start button ( ).

2. From the Start menu, tap .

3. Ta p Shut down.

To turn off the unit completely from Windows 8.1 Pro or Windows
Embedded 8 Standard:

1. From the right side of the screen, swipe left to display the Charm bar.

For more information, see the section about working with Windows

8.1 Pro or Windows Embedded 8 Standard.

2. Ta p Settings > Power > Shut down.

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Turning Off Your Unit

To define the behavior of the power button:

1. From the main window, tap the System Settings button.

2. Ta p Control Panel.

3. Ta p Hardware and Sound.

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Turning Off Your Unit

4. Under Power Options, tap Change what the power buttons do.

5. Ta p Changes settings that are currently unavailable.

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Turning Off Your Unit

6. From the When I press the power button lists, select the desired
behavior when the unit is powered by batteries, or by AC current (Shut
down option is selected by default in both cases).

7. Ta p Save changes to confirm the changes and return to the Power
Options window.

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Turning Off Your Unit

To configure your unit to automatically restart after AC power
comes back:

1. From the main window, tap the System Settings button.

2. Ta p Too l B ox X Set u p.

3. Select the Power on the unit when AC outlet is connected or after

power outage box to enable the corresponding option.

OR

Clear the box if you prefer that your unit does not restart automatically
after AC power comes back.

4. Ta p OK to confirm the changes and return to the System Settings
window.

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Configuring Your Unit At First Startup

Configuring Your Unit At First Startup

The first time you turn on the unit, a Windows configuration wizard is
displayed, enabling you to set all the regional and language settings such as
the country and operation language.

IMPORTANT

The operation language that you select at the first startup (labelled
“App language”) becomes the default system language, that is the
language that will be available at logon.

During the configuration process, you will also be asked to read and accept
the Microsoft end-user license agreement (EULA).

Once the configuration is complete in Windows, an EXFO wizard will be
displayed, allowing you to read the user documentation for important
safety information, and to read and accept the EULA related to your unit
and instruments.

Note: To be able to work with the unit, you must accept all the EULA (from

Microsoft and EXFO), and confirm that you have read the security
information.

To configure your unit at first startup:

1. If it is not already done, turn on the unit (see Turning Off Your Unit on

page 57).

2. When the Windows wizard is displayed, set the parameters according
to your needs.

3. Read and accept the Microsoft EULA.
The configuration of Windows parameters may take several minutes.

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Configuring Your Unit At First Startup

4. When the EXFO wizard is displayed, follow the on-screen instructions.

5. Ta p Finish to close the wizard and start working.

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Accessing and Exiting ToolBox X

Accessing and Exiting ToolBox X

By default, ToolBox X is displayed automatically when you turn on the unit.

However, you can configure your unit to send ToolBox X to the notification
area (see Setting ToolBox X Behavior on page 132). This could be useful,
for example, if you prefer to start working in Windows. You can also
configure your unit to start any of the available applications as soon as
Tool B ox X is s tart e d (se e Selecting the Startup Applications on page 102).

To a cc e ss Too l Bo x X f ro m the Windows environment:

Double-tap the icon on your desktop.

Note: If ToolBox X has been sent to the notification area, from this location,

right-click the icon, and then select Restore ToolBox X.

To e xi t Too lB o x X :

Tap .

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Inserted module

Applications specific to the module

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Starting Module Applications

Starting Module Applications

Your modules can be configured and controlled from their dedicated
applications in Toolbox X.

To start a module application:

1. If necessary, tap the Modules button to display the modules window.

2. On the row corresponding to the desired module, tap the icon of the

application with which you want to work.

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Using the On-Screen (Virtual) Keyboard

Using the On-Screen (Virtual) Keyboard

Whenever you need to enter alphanumeric data, you can use the
on-screen keyboard. This keyboard supports multilingual features, and
functions according to the keyboard settings set in Windows.

To use the on-screen keyboard:

1. Select the location where you want to enter text.

2. From the unit's front panel, press the button.

OR

3. From the taskbar, tap the on-screen keyboard icon (located to the left
of the clock).

4. Enter the data as required.

5. Close the keyboard when you are done entering data.

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Working with Windows 8.1 Pro or Windows Embedded 8 Standard

Working with Windows 8.1 Pro or Windows
Embedded 8 Standard

If you are not familiar with Windows 8.1 Pro (FTB-2 Pro) or Windows
Embedded 8 Standard (FTB-2), you may want to visit Microsoft Web site for
tutorials as well as detailed information on the features and concepts
brought by this operating system.

One of the new features is the use of touchscreen gestures to perform
certain tasks. In this documentation, all the necessary gestures are
explained throughout the procedures.

Note: For an optimal accuracy with the touchscreen, use the stylus provided with

your unit.

Here is an overview of the gestures that you may use the most with your
unit.

 Tap and double-tap: Equivalent of a click and double-click with a

mouse.

 Swipe right: To return to the last used application.

From the left edge of the screen, swipe towards the right.

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Working with Windows 8.1 Pro or Windows Embedded 8 Standard

 Swipe down: To close windows that do not have a close button.

From the top edge of the screen, swipe towards the bottom.

 Swipe left: To display the Charm bar, which is a special toolbar that

gives you access to many tools and settings.
From the right edge of the screen, swipe towards the left.

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Right-Clicking with the Touchscreen

Right-Clicking with the Touchscreen

If you are used to work with a mouse, you may find it useful to be able to
perform a right-click on your touchscreen.

This feature is enabled by default, but you can disable it if you prefer. You
can also modify the right-click behavior. For more information,
see Customizing the Right-Click Feature on page 94.

To right-click with the touchscreen:

From the location where you want to right-click, using the stylus or any
blunt pointing device, press the screen for a few seconds until the shortcut
menu appears.

If you want to hide the shortcut menu without performing any action,
simply tap anywhere outside the menu.

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Installing or Upgrading the Applications

Installing or Upgrading the Applications

All the necessary applications have been preinstalled and configured at the
factory. However, you may have to upgrade some applications when new
versions become available or to reinstall them.

Note: Only administrator-level users can install software under Windows.

Each time you purchase a new module, it could be a good idea to verify
that the most recent Update Manager application is installed on your unit.

When updates are available for an application, you will need to download
them from EXFO Apps, either directly on your unit or on a computer. The
update files must be copied to the location that has been specified for the
deployment packages in Update Manager.

For the installation or upgrade, you will need:

 your unit

 a computer equipped with a USB port; Windows must be installed on

the computer

 a USB memory key

Note: The computer and USB key are only necessary if you do not wish to

download the files directly on your unit.

Note: For more information on the installation, refer to the Update Manager

online help.

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Installing or Upgrading the Applications

To update or reinstall Update Manager:

1. If necessary, retrieve the desired installation files from EXFO Apps at

http://www.exfo.com/software/exfo-apps.

If you do not intend to download files directly on your unit, connect a
USB memory key to one of the USB ports of the computer and copy the
installation files to this USB key.

2. If it is not already done, turn on your unit.

3. Exit Toolbox X and the modules’ applications.

4. If you want to install Update Manager using the USB key, disconnect it

from the computer and connect it to one of the USB ports of your unit.

5. On your unit, create a folder on the Windows desktop.

6. Copy the installation files (from the USB key) to the newly created

folder.

7. From the newly created folder, double-tap the Update Manager setup
file to start the installation.

8. Follow the on-screen instructions.

9. When the installation is complete, simply disconnect the USB memory

key.

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Installing or Upgrading the Applications

To install or upgrade the applications:

1. If necessary, retrieve the desired installation files from EXFO Apps at

http://www.exfo.com/software/exfo-apps.

If you do not intend to download files directly on your unit, connect a
USB memory key to one of the USB ports of the computer and copy the
installation files to this USB key.

2. If it is not already done, turn on your unit.

3. Exit Toolbox X and the modules’ applications.

4. If you want to install or update applications using the USB key,

disconnect it from the computer and connect it to one of the USB ports
of your unit.

5. Copy the installation files (from the USB key) to the folder containing
the update and installation packages on your unit. By default, Update
Manager will search for files at the root of the USB key. For more
information, refer to the Update Manager online help.

6. On your unit, from Windows desktop, double-tap the Update Manager
icon to start the corresponding application. For more information on
how to install or upgrade applications, refer to the Update Manager
online help.

7. When the installation is complete, simply disconnect the USB memory
key.

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Activating Software Options

Activating Software Options

The software options purchased at the same time as your unit have been
activated for you already. However, if you purchase options afterwards, you
will have to activate them yourself.

Before being able to activate options, you need to contact EXFO with the
following information:

 Purchase order number of the newly purchased options

 Module or platform serial number (depending on whether the software

options were purchased for a module or the platform)

 Customer's name

 Customer’s company name

 Customer’s phone number

 Customer’s e-mail address

 Module or platform on which the option will be installed

You will receive a single key (.key) file with which you will be able to
unlock all the new options that you have purchased.

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Activating Software Options

To activate software options for your unit or module:

1. From the main window, tap the System Settings button, and then tap

Options Activation.

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Activating Software Options

2. Ta p the Platform Options tab or the Module Options tab, depending
on the type of options that you want to activate.

3. Use the Browse button to locate the key file that you want to use.

4. Ta p Activate.

The option indicator will turn into a green check mark to confirm that
the option is now active.

Note: You can see the supported options in the Options list.

5. Ta p OK to close the confirmation message, and then Close to exit.

Note: At this point, if you have used a USB key to copy your key file, you can

remove it as it is not required to use your new options.

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Installing Third-Party Software on Your Unit

Installing Third-Party Software on Your Unit

The applications that can be installed on your unit depend on the operating
system that it runs. The type of license differs from one operating to the
other.

IMPORTANT

 If your unit runs Microsoft Windows 10 IoT Enterprise: You can

install any third-party software, as long as it is used as a
complementary tool to help you perform tests and
measurements with your unit, or provides system utilities,
resource management, or anti-virus or similar protection.

 If your unit runs Microsoft Windows 8.1 Pro: You can install any

third-party software, as long as it is compatible with this
operating system.

 If your unit runs Windows Embedded 8 Standard: To comply

with the terms of the Microsoft license, you should only install
antivirus software and the applications provided by EXFO.

In all cases, EXFO does not provide any support for the installation,
use or troubleshooting of third-party software. Should you need
help, refer to the corresponding third-party software
documentation or technical support.

Protecting your Unit with an Antivirus Software

By default, your unit is protected with the Windows Defender antivirus
software. However, you can apply your own security standards and
antivirus strategy.

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Securing your Unit Using the Kensington Lock

Securing your Unit Using the Kensington Lock

Your unit is equipped with a security slot to which you can connect an
optional Kensington lock (security cable) to help prevent theft.

To secure your unit:

Connect your lock to the security slot located on the left panel of your unit.

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Using a Keyboard, Mouse or Other USB Devices

Using a Keyboard, Mouse or Other USB Devices

Your unit supports many USB devices. The table below gives an overview
of the supported USB devices.

Device Details

Memory key For data transfer between your unit and a computer

when you do not have access to a network. If you
need information on how to transfer data using a
memory key, see Managing Data on page 169.

Keyboard When you are required to enter alphanumeric data,

an on-screen (virtual) keyboard is displayed. However,
if you prefer, you can use a hardware keyboard.

Note: Even if a keyboard is connected, the

on-screen keyboard will still be
displayed when you work in Toolbox X.

Mouse If your prefer to use a mouse instead of the

touchscreen, you can connect one.

Composite device You can use composite devices, that is devices that

input information to your unit using more than one
mean (for example, combinations of keyboard and
mouse).

Hub This device will be particularly useful to you if you

need extra USB ports.

Printer To print documents such as reports directly from you

unit. If you prefer to use a network printer, you can
also configure one. For more information,
see Configuring Network Printers on page 104.

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Using a Keyboard, Mouse or Other USB Devices

Device Details

Mobile broadband
USB modem key

To access the Internet without having to connect to a
Wi-Fi or an Ethernet network. For more information,
see Accessing the Internet with a Mobile Broadband
USB Modem Key on page 149.

USB to RS-232
adapter
(purchased from
EXFO)

To be able to transfer data between your unit and a
device only equipped with RS-232 (serial) ports. For
more information, see Using the USB to RS-232
Adapter on page 181.

You can connect several devices at the same time.

To use a USB device with your unit:

Connect the USB device to any of the USB ports located on the right panel
or on the top of the unit (see Main Features on page 1).

Note: It is not necessary to turn off the unit before connecting the USB device. The

software will automatically detect its presence.

You r dev ice i s au tom a ti cally recognized and immediately usable (provided
that it uses the drivers already available on your unit).

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Working with Bluetooth Devices

Working with Bluetooth Devices

If you have purchased the RF (Wi-Fi and Bluetooth®) option, you can use
many Bluetooth

With the supported Bluetooth

 Use a wireless mouse and keyboard.

 Use a wireless headset.

 Print from your unit to a printer compatible with the Bluetooth

®

devices with your unit.

®

profiles, you can do the following:

®

technology.

 Transfer files between your unit and a cell phone (see Transferring

Data Using the Bluetooth Technology on page 171).

 Share files between your unit and computers compatible with the

Bluetooth® technology (see Transferring Data Using the Bluetooth
Tech no lo gy on page 171).

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4 Setting Up Your Unit

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Adjusting Brightness

You may want to adjust the screen brightness yourself to better fit your
work environment or preferences. Values are kept in memory even when
you turn the unit off.

If you want to set the delay after which the display is dimmed to save
power, see Configuring the Power Management Options on page 122.

To adjust the display brightness:

1. From the main window, tap the System Settings button.

2. Ta p Windows Mobility Center.

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Adjusting Brightness

3. Move the Brightness slider until the screen appearance is to your
liking.

The new brightness value is taken into account immediately.

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Headset/microphone port

(for 3.5 mm connector)

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Adjusting Microphone and Speaker Volume

Adjusting Microphone and Speaker Volume

To fit your work environment, you may adjust the microphone and speaker
(or headphones) volume. Values are kept in memory even when you turn
the unit off.

To adjust microphone volume:

1. Ensure that your headset is connected to the audio port located on the

top panel of the unit.

2. From the main window, tap the System Settings button.

3. Ta p Control Panel.

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Adjusting Microphone and Speaker Volume

4. Ta p Hardware and Sound.

5. Under Sound, tap Manage audio devices.

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Adjusting Microphone and Speaker Volume

6. Select the Recording tab.

7. Ensure that your microphone is selected, and then tap Properties.

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Adjusting Microphone and Speaker Volume

8. From the Levels tab, move the sliders until the settings are to your
liking. If the sound coming from your microphone is too low, you may
want to adjust the boost level as well.

9. Ta p OK to confirm your new settings and close the window.

10. Tap OK to close the window and return to Control Panel.

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Adjusting Microphone and Speaker Volume

To adjust speaker (or headphones) volume:

1. From the main window, tap the System Settings button.

2. Ta p Windows Mobility Center.

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Adjusting Microphone and Speaker Volume

3. Move the Volume slider until the sound level is to your liking.

Note: You can also access the sound level slider by tapping the icon from the

taskbar.

The new value is taken into account immediately.

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