Epson WorkForce 600, Stylus Office TX600FW, BX600FW, SX600FW, ME Office 700FW Service Manual

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Page 1

SERVICE MANUAL

Color Inkjet Printer

EPSON WorkForce 600/

Stylus OFFICE TX600FW/ Stylus OFFICE BX600FW/ Stylus SX600FW/ ME OFFICE 700FW

Page 2

Notice:

photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

 The contents of this manual are subject to change without notice.

 All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being

informed of them.

 The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.

EPSON is a registered trademark of SEIKO EPSON CORPORATION.

General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their

respective owners. EPSON disclaims any and all rights in those marks.

Imaging Products CS, PL & Environmental Management

Page 3

PRECAUTIONS

Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment.

DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by

DANGER Headings.

WARNING Signals a precaution which, if ignored, could result in damage to equipment.

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER

1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES.

2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.

3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.

4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.

WARNING

1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.

2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.

3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.

4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.

5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

6. WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.

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About This Manual

ADJUSTM ENT

REQUIRED

CAUTION

CHECK

P O I N T

W ARNING

This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

Manual Configuration

This manual consists of six chapters and Appendix.

CHAPTER 1.PRODUCT DESCRIPTIONS

Provides a general overview and specifications of the product.

CHAPTER 2.OPERATING PRINCIPLES

Describes the theory of electrical and mechanical operations of the product.

CHAPTER 3.TROUBLESHOOTING

Describes the step-by-step procedures for the troubleshooting.

CHAPTER 4.DISASSEMBLY / ASSEMBLY

Describes the step-by-step procedures for disassembling and assembling the product.

CHAPTER 5.ADJUSTMENT

Provides Epson-approved methods for adjustment.

CHAPTER 6.MAINTENANCE

Provides preventive maintenance procedures and the lists of Epsonapproved lubricants and adhesives required for servicing the product.

APPENDIX Provides the following additional information for reference:

• Exploded Diagram

• Parts List

Symbols Used in this Manual

Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.

Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.

Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.

May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action.

Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.

Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components in question may be adversely affected.

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Revision Status

Revision Date of Issue Description

A August 6, 2008 First Release

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

Contents

Chapter 1 PRODUCT DESCRIPTION

1.1 Features................................................................................................................. 10

1.2 Printing Specifications. ........................................................................................ 11

1.2.1 Basic Specifications. ................................................................................... 11

1.2.2 Ink Cartridge. .............................................................................................. 11

1.2.3 Print Mode ................................................................................................... 12

1.2.4 Supported Paper. ......................................................................................... 14

1.2.5 Printing Area. .............................................................................................. 16

1.3 Scanner Specifications. ........................................................................................ 16

1.3.1 Scanning Range . ............................................................................................... 17

1.4 General Specifications. ........................................................................................ 17

1.4.1 Electrical Specifications ................................................................................... 17

1.4.2 Safety Approvals (Safety standards/EMI) . ....................................................... 18

1.4.3 Acoustic Noise. ................................................................................................. 18

1.4.4 Durability. ......................................................................................................... 18

1.4.5 Environmental Conditions . ............................................................................... 18

1.5 Interface................................................................................................................ 19

1.5.1 USB Interface . .................................................................................................. 19

1.5.2 FAX Interface . .................................................................................................. 19

1.5.3 Network Interface . ............................................................................................ 19

1.5.4 Memory Card Slots. .......................................................................................... 21

1.6 Control Panel ........................................................................................................ 22

1.6.1 Operation Buttons & LEDs .............................................................................. 22

1.6.2 Control Panel Functions in Each Mode ............................................................ 23

1.7 Specification for Each Function . ......................................................................... 24

1.7.1 Stand-alone Copy Function (Copy Mode). ................................................. 24

1.7.2 Memory Card Direct Print Function (Photos Mode) . ................................. 26

1.7.3 Camera Direct Print Function (PictBridge) . ............................................... 32

1.7.4 Various Settings (Setup Mode). .................................................................. 34

1.7.5 FAX Function (FAX Mode) . ...................................................................... 36

1.7.6 Other Functions . ......................................................................................... 39

Chapter 2 OPERATING PRINCIPLES

2.1 Overview .............................................................................................................. 41

2.1.1 Printer Mechanism. ..................................................................................... 41

2.1.2 Motors & Sensors . ...................................................................................... 42

2.1.3 Printhead...................................................................................................... 43

2.1.4 Printer Initialization. ................................................................................... 44

Chapter 3 TROUBLESHOOTING

3.1 Overview .............................................................................................................. 46

3.1.1 Specified Tools ............................................................................................ 46

3.1.2 Preliminary Checks. .................................................................................... 46

3.2 Troubleshooting.................................................................................................... 47

3.2.1 Motor and Sensor Troubleshooting . ........................................................... 47

3.3 Error Indications and Fault Occurrence Causes. ................................................. 48

3.3.1 Error Message List. ..................................................................................... 48

3.3.2 Troubleshooting by Error Message . ........................................................... 50

3.3.3 Superficial Phenomenon-Based Troubleshooting . ..................................... 68

3.4 Network Troubleshooting..................................................................................... 75

3.5 FAX Troubleshooting. ......................................................................................... 77

3.5.1 FAX Log...................................................................................................... 77

3.5.2 Error Code/Superficial Phenomenon-Based Troubleshooting ................... 81

3.6 Fax Function/External Connection (EXT port) Function Check . ....................... 83

3.6.1 Outline ......................................................................................................... 83

3.6.2 Fax Function and External Connection Function Check. ........................... 83

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

Chapter 4 DISASSEMBLY/ASSEMBLY

4.1 Overview .............................................................................................................. 90

4.1.1 Precautions................................................................................................... 90

4.1.2 Tools ............................................................................................................ 90

4.1.3 Work Completion Check . ........................................................................... 91

4.2 Disassembly Procedures. ..................................................................................... 92

4.3 Removing the Housing. ....................................................................................... 94

4.3.1 Paper Support Assy/ASF Cover ....................................................................... 94

4.3.2 Stacker Assy . .................................................................................................... 94

4.3.3 Scanner Unit/ADF Unit . ................................................................................... 95

4.3.4 Upper Housing /Hinge/Middle Cover .............................................................. 97

4.3.5 Panel Unit . ...................................................................................................... 100

4.4 Removing the Circuit Boards . ........................................................................... 102

4.4.1 Main Board Unit . ............................................................................................ 102

4.4.2 Wireless LAN Module. ................................................................................... 105

4.4.3 Disassembling the Panel Unit. ........................................................................ 105

4.4.4 Power Supply Unit. ......................................................................................... 108

4.5 Disassembling the Printer Mechanism . ............................................................. 109

4.5.1 Printhead . ........................................................................................................ 109

4.5.2 CR Scale . ........................................................................................................ 112

4.5.3 Hopper . ........................................................................................................... 113

4.5.4 Removing the Printer Mechanism/Card Slot Cover ....................................... 114

4.5.5 Left Frame . ..................................................................................................... 115

4.5.6 Front Frame/Right Frame . .............................................................................. 116

4.5.7 Star Wheel Holder Assy ................................................................................. 118

4.5.8 EJ Roller . ........................................................................................................ 119

4.5.9 PF Encoder Sensor. ......................................................................................... 120

4.5.10 PF Scale . ....................................................................................................... 121

4.5.11 PF Motor Assy. ............................................................................................. 121

4.5.12 CR Motor . ..................................................................................................... 122

4.5.13 Main Frame Assy. ......................................................................................... 124

4.5.14 CR Unit. ........................................................................................................ 126

4.5.15 Upper Paper Guide . ...................................................................................... 127

4.5.16 ASF Unit. ...................................................................................................... 128

4.5.17 Ink System Unit . ........................................................................................... 129

4.5.18 Front Paper Guide. ........................................................................................ 132

4.5.19 PF Roller. ...................................................................................................... 133

4.5.20 Waste Ink Pads . ............................................................................................ 134

4.6 Disassembling the Scanner Unit. ....................................................................... 135

4.6.1 Separating the Scanner Unit and the ADF Unit. ....................................... 135

4.6.2 Upper Scanner Housing. ........................................................................... 136

4.6.3 Scanner Carriage Unit . ............................................................................. 137

4.6.4 Scanner Motor Unit . ................................................................................. 138

4.7 Disassembling the ADF Unit . ........................................................................... 139

4.7.1 ADF Hinge ................................................................................................ 139

4.7.2 ADF Cover Assy/ADF Left Cover. .......................................................... 140

4.7.3 ADF LD Frame Assy. ............................................................................... 141

4.7.4 ADF Right Cover/ADF Rear Cover . ........................................................ 141

4.7.5 ADF Cover Stacker/ADF Document Support Cover ............................... 143

4.7.6 ADF Front Cover. ..................................................................................... 144

4.7.7 ADF Document Support Assy. ................................................................. 145

4.7.8 ADF Frame Unit........................................................................................ 145

4.7.9 ADF Motor Unit ........................................................................................ 146

4.7.10 ADF PF Roller. ....................................................................................... 148

Chapter 5 ADJUSTMENT

5.1 Adjustment Items and Overview. ...................................................................... 151

5.1.1 Servicing Adjustment Item List (TBD) . ................................................... 151

5.1.2 Required Adjustments (TBD). ................................................................. 154

5.2 Using the Adjustment Program (TBD) . ............................................................ 156

5.2.1 TOP Margin Adjustment . ......................................................................... 156

5.2.2 First Dot Position Adjustment . ................................................................. 156

5.2.3 Head Angular Adjustment . ....................................................................... 157

5.2.4 Bi-D Adjustment. ...................................................................................... 158

5.2.5 PF Adjustment ........................................................................................... 158

5.2.6 PF Band Adjustment. ................................................................................ 159

5.2.7 Bottom Margin Adjustment. ..................................................................... 160

5.2.8 MAC Address Setting. .............................................................................. 161

Chapter 6 MAINTENANCE

6.1 Overview ............................................................................................................ 164

6.1.1 Cleaning..................................................................................................... 164

6.1.2 Service Maintenance. ................................................................................ 164

6.1.3 Lubrication................................................................................................. 165

Chapter 7 APPENDIX

7.1 Exploded Diagram / Parts List . ......................................................................... 170

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PRODUCT DESCRIPTION

CHAPTER

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

1.1 Features

EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW is a color inkjet printer with the scanner and FAX functions equipped with a network interface.

 Available Functions

 Printer

Printing from a computer or directly printing from a memory card

 Scanner

Scanning from a computer

 Copy

Stand alone copy using the scanning and printing functions

 Memory card slot

Available as memory card reader for PC

 FAX

Sending/receiving fax

 Color LCD

2.5-inch color TFD LCD

 ADF

Continuous scanning using an ADF

 Dimensions

 Dimensions: 461 mm (W) x 346 mm (D) x 236 mm (H)

(Paper support and stacker are closed. Rubber feet are included)

 Weight: 8.3 kg

(Except ink cartridges and cables such as the AC cable, etc.)

 Network

Available for printing, scanning, and memory card access via wired/wireless network

 High speed & High quality

 Maximum print resolution: SMGA 5760 (H) x 1440 (V) dpi

 O6-chips Turbo II print head achieves higher print speed than ever.

(Black: 128 nozzles x 3, Color: 128 nozzles x 1 per color)

 Four independent ink cartridges is installed (Pigment inks)

 Borderless printing on specified EPSON brand paper is available.

Figure 1-1. External View

PRODUCT DESCRIPTION Features 10

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

C A U T I O N

1.2 Printing Specifications

1.2.1 Basic Specifications

Table 1-1. Printer Specifications

Item Specification

Print method On-demand ink jet

Nozzle configuration

Print direction Bi-directional minimum distance printing, Unidirectional printing

Print resolution

Control code

Input buffer size 64 Kbytes

Paper feed method Friction feed, using the ASF (Auto Sheet Feeder)

Paper path Top feed, front out

Paper feed rates (at 25.4mm feed)

PF interval Programmable in 0.01764 mm (1/1440 inch) steps

Note* : ips = inch per second

Black: 128 nozzles x 3 Color: 128 nozzles x 3 (Cyan, Magenta, Yellow)

Horizontal x Vertical (dpi)

• 360 x 120 • 720 x 720

• 360 x 360 • 1440 x 720

• 360 x 720 • SMGA 5760 x 1440 (1440 x 1440)

• ESC/P Raster command

• ESC/P-R (RGB) command

• EPSON Remote command

95 ms (Draft 16 ips*), 113 ms (Default 12 ips*)

1.2.2 Ink Cartridge

The product numbers of the EPSON ink cartridges for this printer are shown below.

Table 1-2. Product No. of Ink Cartridges

Color EAI Latin Euro

Black

Cyan

Magenta

Yellow

T0971 (L2) T0681 (S) T0691 (2S)

T0682 (2S) T0692 (3S)

T0683 (2S) T0693 (3S)

T0684 (2S) T0694 (3S)

T1031 (L1)

T1032 (S)

T1033 (S)

T1034 (S)

T1001 (L1) T0711H (S) T0711 (2S)

T1002 (S) T0712 (3S)

T1003 (S) T0713 (3S)

T1004 (S) T0714 (3S)

 Shelf life

Two years from production date (if unopened), six months after opening package.

 Storage Temperature

Table 1-3. Storage Temperature

Situation Storage Temperature Limit

When stored in individual boxes

When installed in main unit

-20 oC to 40 oC (-4oF to 104oF)

-20 oC to 40 oC

(-4oF to 104oF)

CISMEA/

Asia

T1031 (L1) T0731HN (S) T0731N (2S)

T1032 (S) T0732N (3S)

T1033 (S) T0733N (3S)

T1034 (S) T0734N (3S)

1 month max. at 40 oC (104oF)

ECC

T1031 (L1) T1191 (S) T1091 (2S)

T1092 (2S)

T1093 (2S)

T1094 (2S)

 Dimension

12.7 mm (W) x 68 mm (D) x 47 mm (H)



Do not use expired ink cartridges.

 The ink in the ink cartridge freezes at -16 °C (3.2 oF). It takes

about three hours under 25 °C (77oF) until the ink thaws and becomes usable.

PRODUCT DESCRIPTION Printing Specifications 11

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

1.2.3 Print Mode

Media Print Mode

• Plain paper

• Premium Bright White Paper (EAI)

• Premium Bright White Inkjet Paper (others)

• Ultra Premium Glossy Photo Paper (EAI)

• Ultra Glossy Photo Paper (others)

• Photo Paper Glossy (EAI)

• Glossy Photo Paper (others)

• Premium Photo Paper Glossy (EAI)

• Premium Glossy Photo Paper (others)

• Premium Photo Paper Semi-Gloss (EAI)

• Premium Semigloss Photo Paper (other)

Photo Paper*2 (other)

Table 1-4. Print Mode (Color)

Resolution

(H x V dpi)

Draft1 360x120

Draft2 360x120

Normal2 360x360

Fine2 360x720

Photo1 720x720

Best Photo 1440x720

Photo RPM 1440x1440

Fine1 360x720

Best Photo 1440x720

Photo RPM 1440x1440

Fine1 360x720

Best Photo 1440x720

Dot Size

(cps*1)

(400cps)

VSD1

(300cps)

VSD2

(300cps)

VSD3

(285cps)

VSD3

(285cps)

VSD3

(285cps)

VSD1

(300cps)

VSD3

(285cps)

VSD3

(285cps)

VSD1

(300cps)

VSD3

(285cps)

Eco

Micro

Bi-d

Weave

ON OFF N/A

ON ON N/A

ON ON OK

Border-

less

Table 1-4. Print Mode (Color)

Media Print Mode

• Premium Presentation Paper Matte (EAI)

• Matte Paper Heavyweight (others)

Photo Quality Inkjet Paper*2 (others)

Envelope

Note *1: cps = character per second

*2 : Not supported in EAI.

Photo2 720x720

Best Photo 1440x720

Photo2 720x720

Best Photo 1440x720

Normal2 360x360

Fine2 360x720

Resolution

(H x V dpi)

Dot Size

(cps*1)

VSD2

(285cps)

VSD3

(285cps)

VSD2

(285cps)

VSD3

(285cps)

VSD1

(300cps)

VSD2

(300cps)

Micro

Bi-d

Weave

ON ON OK

OFF OFF N/A

OFF ON N/A

Border-

less

PRODUCT DESCRIPTION Printing Specifications 12

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

Media Print Mode

• Plain paper

• Premium Bright White Paper (EAI)

• Premium Bright White Inkjet Paper (others)

• Ultra Premium Glossy Photo Paper (EAI)

• Ultra Glossy Photo Paper (others)

• Photo Paper Glossy (EAI)

• Glossy Photo Paper (others)

• Premium Photo Paper Glossy (EAI)

• Premium Glossy Photo Paper (others)

• Premium Photo Paper Semi-Gloss (EAI)

• Premium Semigloss Photo Paper (other)

Photo Paper*2 (other)

Table 1-5. Print Mode (Monochrome)

Resolution

(H x V dpi)

Draft3 360x360

Draft4 360x360

Normal1 360x360

Fine2 360x720

Photo1 720x720

Best Photo 1440x720

Photo RPM 1440x1440

Fine1 360x720

Best Photo 1440x720

Photo RPM 1440x1440

Fine1 360x720

Best Photo 1440x720

Dot Size

(cps*1)

Eco

(400cps)

Eco

(400cps)

VSD1

(300cps)

VSD2

(300cps)

VSD3

(285cps)

VSD3

(285cps)

VSD3

(285cps)

VSD1

(300cps)

VSD3

(285cps)

VSD3

(285cps)

VSD1

(300cps)

VSD3

(285cps)

Micro

Bi-d

Weave

ON OFF N/A

ON ON N/A

ON ON OK

Border-

less

Table 1-5. Print Mode (Monochrome)

Media Print Mode

• Premium Presentation Paper Matte (EAI)

• Matte Paper Heavyweight (others)

Photo Quality Inkjet Paper*2 (others)

Envelope

Note *1: cps = character per second

*2 : Not supported in EAI.

Photo2 720x720

Best Photo 1440x720

Photo2 720x720

Best Photo 1440x720

Normal1 360x360

Fine2 360x720

Resolution

(H x V dpi)

Dot Size

(cps*1)

VSD2

(285cps)

VSD3

(285cps)

VSD2

(285cps)

VSD3

(285cps)

VSD1

(300cps)

VSD2

(300cps)

Micro

Bi-d

Weave

ON ON OK

OFF OFF N/A

OFF ON N/A

Border-

less

PRODUCT DESCRIPTION Printing Specifications 13

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

1.2.4 Supported Paper

The table below lists the paper type and sizes supported by the printer. The supported paper type and sizes vary depending on destinations (between EAI, EUR, and Asia).

Table 1-6. Supported Paper

Paper Name Paper Size

Thickness

(mm)

Legal 215.9 x 355.6 mm (8.5” x 14”)

Letter 215.9 x 279.4 mm (8.5” x 11”) Y - Y - Y -

A4 210 x 297 mm (8.3” x 11.7”) Y - Y - Y -

B5 182 x 257 mm (7.2” x 10.1”) - - Y - Y -

Plain paper

A5 148 x 210 mm (5.8” x 8.3”) - - Y - Y -

0.08-0.11

Half Letter 139.7 x 215.9 mm (5.5” x 8.5”) Y - - - - -

A6 105 x 148 mm (4.2” x 5.8”) Y - Y - Y -

User Defined

89 x 127- 215.9 x 1117.6 mm (3.5” x 5” - 8.5” x 44”)

Premium Inkjet Plain Paper A4 210 x 297 mm (8.3” x 11.7”) 0.11

Premium Bright White Paper (EAI) Letter 215.9 x 279.4 mm (8.5” x 11”) 0.11

Bright White Inkjet Paper (Euro, Asia) A4 210 x 297 mm (8.3” x 11.7”) 0.13

Letter 215.9 x 279.4 mm (8.5” x 11”)

A4 210 x 297 mm (8.3” x 11.7”) Y Y Y Y Y Y Ultra Premium Glossy Photo Paper (EAI) Ultra Glossy Photo Paper (Euro, Asia)

8” x 10” 203.2 x 254 mm Y Y - - - -

0.30

5” x 7” 127 x 178 mm Y Y Y Y - -

4” x 6” 101.6 x 152.4 mm Y Y Y Y Y Y

Letter 215.9 x 279.4 mm (8.5” x 11”)

A4 210 x 297 mm (8.3” x 11.7”) Y Y Y Y Y Y

Premium Photo Paper Glossy (EAI) Premium Glossy Photo Paper (Euro, Asia)

8” x 10” 203.2 x 254 mm Y Y - - - -

0.27

5” x 7” 127 x 178 mm Y Y Y Y Y Y

4” x 6

”

101.6 x 152.4 mm Y Y Y Y Y Y

16:9 wide 101.6 x 180.6 mm Y Y Y Y Y Y

Weight

64-90 g/m

(17-24 lb.)

80 g/m

(21 lb.)

90 g/m

(24 lb.)

92.5 g/m (25 lb.)

290 g/m

(77 lb.)

255 g/m

(68 lb.)

EAI EUR Asia

Y - Y - Y -

- - Y - Y -

Y - - - - -

- - Y - Y -

Y Y - - - -

PRODUCT DESCRIPTION Printing Specifications 14

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

C A U T I O N

Table 1-6. Supported Paper

Paper Name Paper Size

Thickness

(mm)

Letter 215.9 x 279.4 mm (8.5” x 11”)

Photo Paper Glossy (EAI) Glossy Photo Paper (Euro, Asia)

A4 210 x 297 mm (8.3” x 11.7”) Y Y Y Y Y Y

0.25

5” x 7” 127 x 178 mm - - Y Y - -

4” x 6” 101.6 x 152.4 mm Y Y Y Y Y Y

A4 210 x 297 mm (8.3” x 11.7”)

Photo Paper (Euro, Asia)

5” x 7” 127 x 178 mm - - Y Y - -

0.24

4” x 6” 101.6 x 152.4 mm - - Y Y Y Y

Letter 215.9 x 279.4 mm (8.5” x 11”) Premium Photo Paper Semi-Gloss (EAI) Premium Semigloss Photo Paper (Euro, Asia)

A4 210 x 297 mm (8.3” x 11.7”) Y Y Y Y Y Y

0.27

4” x 6” 101.6 x 152.4 mm Y Y Y Y Y Y

Letter 215.9 x 279.4 mm (8.5” x 11”) Premium Presentation Paper Matte (EAI) Matte Paper Heavy-weight (Euro, Asia)

A4 210 x 297 mm (8.3” x 11.7”) Y Y Y Y Y Y

0.23

8” x 10” 203.2 x 254 mm Y Y - - - -

Photo Quality Inkjet Paper A4 210 x 297 mm (8.3” x 11.7”) 0.13

#10 104.8 x 241.3 mm (4.125” x 9.5”)

Envelopes

#DL 110 x 220 mm - - Y - Y -

#C6 114 x 162 mm - - Y - Y -

Weight

258 g/m

(68 lb.)

190 g/m

(51 lb.)

250 g/m

(66 lb.)

167 g/m

(44 lb.)

102 g/m

(27 lb.)

75-100 g/m

(20-27 lb.)

EAI EUR Asia

Y Y - - - -

- - Y Y Y Y

Y Y - - - -

- - Y*

- Y*

Y - Y - Y -

Note *1 : “Y” in the “P” column stands for “the paper type/size is Supported”.

*2 : “Y” in the “B” column stands for “Borderless printing is available”.

*3 : In case of the printer driver for Euro/Asia, select settings of “Matte Paper Heavy-

weight (EPSON Matte)” instead of “Photo Quality Inkjet Paper”.

PRODUCT DESCRIPTION Printing Specifications 15

 Make sure the paper is not wrinkled, fluffed, torn, or folded.  The curve of paper must be 5 mm or below.  When printing on an envelope, be sure the flap is folded neatly.  Do not use the adhesive envelopes.  Do not use double envelopes and cellophane window envelopes.

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

Print Area

LM RM

Cut Sheet (Standard) Cut Sheet (Borderless)

Paper SIze

LM RM

Print Area

LM RM

Print Area

Envelope

Paper Size

Paper Feed Direction

1.2.5 Printing Area

The printing area for this printer is shown below.

Table 1-7. Printing Area (Margins)

Print Mode Paper Size

Standard print

Any size

Envelope

Borderless print

4” x 6”

Others

Left Right Top Bottom

3 mm 3 mm 3 mm 3 mm

5 mm 5 mm 3 mm 20 mm

2.54 mm* 2.54 mm*

Note * : The margins for Borderless print are margins that bleed off the edges of paper.

Figure 1-2. Printing Area

Margin

2.8 mm*

2.96 mm*

3.39 mm*

1.3 Scanner Specifications

Table 1-8. Basic Specifications

Item Specification

Scanner type Flatbed, color

Scanning method Moving carriage, stationary document

Home position The rear left corner

Photoelectric device CIS

Light source LED

Maximum document sizes A4 or US letter

Scanning range 8.5” x 11.7” (216 mm x 297 mm)

Maximum resolution

Maximum effective pixels 10,200 x 14,040 pixels (CIS optical resolution x Microstep drive)

Pixel depth 16 bit per pixel (input) and 8 bit per pixel (output).

Item Specification

Document loading Face-up

Maximum document sizes A4 or US letter or Legal

Supported paper type Plain paper only

Paper thickness 60 to 95 g/m

Maximum number of documents which can be set

Document path Feeds from upper tray and ejects to lower tray

Document set position ASF side

Main scan: 2400 dpi Sub scan: 2400 dpi

Table 1-9. ADF Specifications

30 sheets (Xerox-P 64 g/m2) or 3mm (A4,US Letter) / 10 sheet (Legal)

PRODUCT DESCRIPTION Scanner Specifications 16

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OTM

OLM

Scanning start position

Scanning range

Scan bed

Original (face down)

Scanning direction

1.3.1 Scanning Range

Table 1-10. Scanning Range

RL (read length) RW (read width) OLM (left margin) OTM (top margin)

297 mm 216 mm 1.5 mm 1.5 mm

Figure 1-3. Scanning Range

1.4 General Specifications

1.4.1 Electrical Specifications

Table 1-11. Primary Power Specifications

Item 100-120 V model 220-240 V model

Rated power supply voltage 100 to 120 VAC 220 to 240 VAC

Input voltage range 90 to 132 VAC 198 to 264 VAC

Rated current (Max. rated current) 0.5 A (1.1 A) 0.25 A (0.5 A)

Rated frequency 50 to 60 Hz

Input frequency range 49.5 to 60.5 Hz

Energy conservation International Energy Star Program compliant

Copy (ISO/IEC24712 Pattern) Approx. 20.0 W Approx. 20.0 W

Power consumption

Note : If the product has been idle status over 13 minutes, it goes into sleep mode within 2

minutes.

Ready Approx. 9.0 W Approx. 9.0 W

Sleep Approx. 5.5 W Approx. 5.5 W

Off Approx. 0.2 W Approx. 0.4 W

PRODUCT DESCRIPTION General Specifications 17

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C A U T I O N

10/50

27/80

35/9520/68

Temperature (°C/°F)

Humidity (%)

30/86 40/104

1.4.2 Safety Approvals (Safety standards/EMI)

USA UL60950-1

FCC Part15 Subpart B Class B

Canada CAN/CSA-C22.2 No.60950-1

CAN/CSA-CEI/IEC CISPR 22 Class B Mexico NOM-019-SCFI-1998 Taiwan CNS13438 Class B

CNS14336 EU EN60950-1

EN55022 Class B

EN61000-3-2, EN61000-3-3

EN55024 Germany EN60950-1 Russia GOST-R (IEC60950-1, CISPR 22) Singapore IEC60950-1 Korea K60950-1

KN22 Class B

KN61000-4-2/-3/-4/-5/-6/-11 China GB4943

GB9254 Class B, GB17625.1 Hong Kong IEC60950-1 Argentina IEC60950-1 Australia AS/NZS CISPR22 Class B

1.4.5 Environmental Conditions

Table 1-12. Environmental Conditions

Condition Temperature

Operating

Storage

(unpacked)

Note *1 : The combined Temperature and Humidity conditions must be within the blue-shaded

range in Fig.1-4.

*2 : No condensation

*3 : Must be less than 1 month at 40°C.

10 to 35°C

(50 to 95°F)

-20 to 40°C*

(-4°F to 104°F)

Humidity

20 to 80%

5 to 85%

*1,2

Shock Vibration

(1 msec or less)

(2 msec or less)

10 to 55Hz

0.15G,

0.50G,

1.4.3 Acoustic Noise

39 dB or less (when printing from PC, on Premium Glossy Photo Paper, in highest quality)

1.4.4 Durability

Item Specification Note

Total print life

Printhead

Scanner carriage 36,000 cycles of carriage movement

Total ADF feeding 10,000 pages

PRODUCT DESCRIPTION General Specifications 18

20,000 pages, or five years

Black

whichever comes first

10,000 pages, or five years

Color

whichever comes first

Four billions shots (per nozzle) or five years whichever comes first

A4, 3.5% duty (ECMA)

Plain Paper A4, ISO24712 Pattern Default Mode print

Figure 1-4. Temperature/Humidity Range

 When returning the repaired printer to the customer, make sure

the Printhead is covered with the cap and the ink cartridge is installed.

 If the Printhead is not covered with the cap when the printer is

off, turn on the printer with the ink cartridge installed, make sure the Printhead is covered with the cap, and then turn the printer off.

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

1.5 Interface

The following is the specifications of the USB Interface, Network Interface, FAX Interface, and Memory Card Slot mounted on this printer.

1.5.1 USB Interface

The table below describes the specifications of the two USB ports; USB device port for connecting with a host such as a computer, and the USB host port for connecting with an external devices such as a DSC (digital still camera).

Table 1-13. USB Interface Specifications

Item USB Device port USB Host port*

• Universal Serial Bus Specifications Revision 2.0

• Universal Serial Bus Device

Compatible standards

Transfer rate

Class Definition for Printing Devices Version 1.1

• Universal Serial Bus Mass Storage Class Bulk-Only Transport Revision 1.0

480 Mbps (High Speed) 480 Mbps (Max.)

Data format

Compatible connector

Max. cable length

Note* : External devices that can be connected to the USB device port are:

DSC compliant with the USB Direct Print Protocol specification Rev 1.0 DSC compliant with the CIPA DC-001-2003 (PictBridge) specifications

USB Series B USB Series A

Table 1-14. Device ID

When IEEE 1284.4 is Enabled When IEEE 1284.4 is Disabled

@EJL<SP>ID<CR><LF> MFG:EPSON; CMD:ESCPL2,BDC,D4,D4PX,ESCPR1; MDL:Model Name; CLS:PRINTER; DES:EPSON<SP>Model Name;

@EJL<SP>ID<CR><LF> MFG:EPSON; CMD:ESCPL2,BDC,ESCPR1; MDL:Model Name; CLS:PRINTER; DES:EPSON<SP>Model Name;

• Universal Serial Bus Specifications Revision 2.0

NRZI

2 [m] or less

The “Model Name” is replaced as shown in the following table.

Table 1-15. Model Names Indicated in the Device ID

Destination Model Name

North America WorkForce 600

Euro Stylus SX600FW

Euro (Office) Stylus Office BX600FW

Latin/Asia/Pacific Stylus Office TX600FW

China ME Office 700FW

1.5.2 FAX Interface

Port Name Connector Description

Line port RJ11 Connects to phone cable from modular wall jack.

EXT port RJ11 Connects to TAM or Telephone.

1.5.3 Network Interface

EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW can be connected to the network via Wired or Wireless LAN connection. (They can not be used simultaneously.) The following describes each Interface.

 Wired LAN

The following interface is equipped for the Wired LAN connection. The communication mode can be selected from auto setting or fixed setting.

Table 1-16. Wired LAN

Item Content

Connector RJ-45 receptacle*: 1 port

Communication Speed For either 10Base-T or 100Base-TX, the Full Duplex or Half

Duplex can be selected.

Note* : 10Base-T/100Base-TX Ethernet is supported. MDI/MDI-X is selected automatically.

PRODUCT DESCRIPTION Interface 19

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CHECK

P O I N T

Table 1-17. Combination of the Wired LAN communication mode settings

Setting of this printer Setting of the connected device

Auto Setting (AUTO)

Auto Setting

100BASE-TX Full Duplex 100BASE-TX Full Duplex

100BASE-TX Half Duplex

10BASE-T Full Duplex 10BASE-T Full Duplex

10BASE-T Half Duplex

100BASE-TX Half Duplex

10BASE-T Half Duplex

Auto Setting (AUTO)

100BASE-TX Half Duplex

Auto Setting (AUTO)

10BASE-T Half Duplex

 Wireless LAN

The following interface is equipped for the Wireless LAN connection.

Table 1-18. Wireless LAN

Item Content

Applied Standard (2.4GHz spectrum band wireless network standards)

Wireless Operation Mode IEEE802.11b DS-SS (Half Duplex)

Communication Range (line-of-sight distance)*

Communication Mode Ad-hoc (IBSS) or Infrastructure (ESS)

Roaming Function Not supported

Output Signal Intensity 10mW

Antenna Built-in antenna (Diversity function is not supported)

Conforms to IEEE802.11b, IEEE802.11g

IEEE802.11g OFDM (Half Duplex)

IEEE802.11b (11Mbps) • 60m (indoor)

• 220m (outdoor)

IEEE802.11g (54Mbps) • 20m (indoor)

• 100m (outdoor)

Table 1-19. Available Channels and Standard

Frequency Band

(GHz)

2.400 - 2.4835 1 - 13 802.11b 11/5.5/2/1M

2.400 - 2.4835 1 - 13 802.11g 54/48/36/24/18/12/9/6M

2.471 - 2.497 14 802.11/11b 11/5.5/2/1M

Note " * " : The communication speed will be changed automatically, depending on radio wave

strength. bps = bit per second.

Channel IEEE Standard

Communication Speed

(bps)*

 Switching Wired/Wireless LAN

This printer can be connect to the network via either Wired LAN or Wireless LAN connection only.

Enabling/disabling the Wireless LAN can be made from the Control Panel. When the Wireless LAN is enabled, it gets priority over the Wired Lan regardless of whether the LAN Cable is connected. The default Wireless LAN setting is “Disabled”.

Table 1-20. Wireless LAN Setting from the Control Panel

Setting from Control Panel

Wireless LAN Disabled

(Default)

Enabled

Note* : No service via network is available without connecting the LAN Cable (because

network communication is not established.) except printing a status sheet or the like.

LAN Cable Connection State

Connected Disconnected

Wired LAN ---*

Wireless LAN

When changing the networks while the power is on, wait at least for 10 seconds between disconnecting and reconnecting.

Note " * " : Referential value. It depends on surrounding conditions.

PRODUCT DESCRIPTION Interface 20

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CAUTION

1.5.4 Memory Card Slots

If you insert a Memory Stick DUO to the Memory Card Slot without using the adapter, make sure to turn off the printer first, then remove the card using tweezers.

Table 1-21. List of Supported Memory Card

Priority

Slot Compatible memory card Standard

Memory Stick/ Memory Stick PRO

SD/MMC SD (Security Digital) SD Memory Card Specifications / PART1. Physical Layer Specification Ver. 2.0

xD-Picture card xD-Picture card xD-Picture Card Specification Ver.1.20 compatible 2GB Type M/H supported

CF Type II Compact Flash CF+ and CompactFlash Specification Revision 2.1 compatible 32GB True-IDE compatible memory card only

Memory Stick “MemoryStick Standard” Format Specification Ver.1.43-00 compatible 128MB Includes versions with memory select function

MagicGate Memory Stick 128MB Copy protection function is not supported

MagicGate Memory Stick Duo An adapter should be used

Memory Stick PRO Memory Stick PRO Format Specifications-without security specifications Ver.1.02-00

compatible

Memory Stick Duo MemoryStick Duo Format Specification Ver.1.11-00 compatible

Memory Stick Pro Duo MemoryStick PRO Duo Format Specification Ver.1.02-00 compatible The Memory Stick Duo adapter should be

Memory Stick micro Memory Stick Micro Format Specification Ver.1.02-00 compatible The Memory Stick adapter for standard size

miniSD/microSD The SD adapter should be used

SDHC

miniSDHC/microSDHC

MultiMediaCard MultiMediaCard Plus

Microdrive

compatible

MultiMediaCard Standard Ver. 4.2 compatible

Max.

capacity

32GB

2GB

32GB

4GB/32MB

Remarks

Copy protection function is not supported

The Memory Stick Duo adapter should be

used

used.

should be used.

Speed Class is not supported

The SD adapter should be used

Speed Class is not supported

Only MultiMediaCard Plus supports up to 32GB.

Note: • Memory Stick/PRO, SD/MMC and xD-Picture Card shares the same slot.

• When cards are inserted in the two slots at once, the slot which will be accessed first is determined according to the priority shown in the table.

• To select a card that has been inserted in a non-active slot, first remove the card in the active slot.

• In memory card direct printing mode, the image files in the active slot are valid and have assigned frame numbers. The number of images will not change if a card is inserted in another nonselected slot.

• When the card inserted in the slot is accessed from the PC, only one drive is displayed at a time as a removable disk* and only the card that is in the active slot can be accessed via the removable disk. A card that has been inserted into a non-selected slot cannot be accessed. (This is for Windows. For Macintosh, the card in the active slot will be mounted on the desktop.)

• Does not support 5V type of memory cards.

• When a memory card is being accessed, do not touch the memory card.

• For detailed information on the supported file system and formatting the memory card, refer to " 1.7.2 Memory Card Direct Print Function (Photos Mode) ( p . 2 6 ) " .

PRODUCT DESCRIPTION Interface 21

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LCD

Top menu button

Display/Crop button

Cross Key and OK button

Menu button Back button

Start button

Stop/Clear Settings button

Ten keys

Auto Answer/Space button

Speed Dial/Group Dial/

Back Space button

Redial/Pause button

Power LED

-, + button

Auto Answer LED

Power button

Auto Correct button

1.6 Control Panel

1.6.1 Operation Buttons & LEDs

Figure 1-5. Control Panel

Table 1-22. Button Functions

Button Function

Power Turns the power ON/OFF.

Display/Crop

-, + Sets pages to print

Auto Answer/Space Turns ON/OFF the auto answer settings.

Stop/Clear Settings

Speed Dial/Group Dial/Back Space

Start Starts printing.

Redial/Pause Calls at the last dialed number.

Ten keys Enters alphameric characters.

Back Cancels the previous operation.

Cross Key (Up/Down/Left/ Right)/OK

• Goes to the zoom setting screen for the selected image.

• Changes the image preview layout on the LCD.

• Stops operation and displays the menu screen.

• Stops printing and ejects paper.

• Returns the print settings in the current mode to their defaults and displays the Top screen. (Returns to the previous screen during printing maintaining the current settings)

Goes to the call-up screen for speed dials and group dials.

• Selects a menu item or a setting value.

• Accepts the changed settings

Button Function

Menu Goes to the menu screen for each mode.

Auto Correct Changes the Auto Correct ON/OFF.

Top menu

LED Function

Power (Green)

Auto Answer

Card Access*2 (Green)

Note *1 : In the Setup mode, the mode LED corresponding to the previous mode lights.

*2 : The Card Access LED is provided near the memory card slot.

Table 1-22. Button Functions

Changes modes in the following order.

Copy/Photos/Scan/Backup Data/Print Ruled Papers/Setup/ Problem Solver/FAX

Table 1-23. LED Functions

• Flashes while powering ON/OFF.

• Flashes during some sequence is in progress.

• Flashes when a fatal error occurs.

• Lights when the status is other than above.

• Lights when Auto answer is on.

• Lights when a memory card is inserted.

• Flashes when a memory card is being identified or accessed.

PRODUCT DESCRIPTION Control Panel 22

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

1.6.2 Control Panel Functions in Each Mode

1.6.2.1 Control Panel Functions

The table below shows the print setting menu items for each mode and their defaults, and when the settings are saved or returned to their defaults. Explanations on detailed control panel functions of the EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW are omitted here, because the LCD displays the detailed instruction.

Table 1-24. Timing of Saving or Initializing Control Panel Settings

Mode Print Setting Default Value

Copy Normal Copy

Photo Copy Color Restoration Standard

Print Photo Print All Photos/View and

Print Photos/DPOF Print

Copy Type Color

Density

Layout

Reduce/Enlarge

Paper Size

Paper Type

Document Type Text & Image

Quality

Expansion Standard

Paper Size 4 x 6

Paper Type Prem. Glossy

Borderless On

Expansion Standard

Filter Off

Select Photos Select All Photos

Paper Size 4 x 6

Paper Type Prem. Glossy

Borderless On

Layout Borderless

Quality Standard

Borderless On

Date Off

Fit Frame On

Bidirectional On

±0

With Border

Actual

A4, letter

Plain Paper

Standard

Table 1-24. Timing of Saving or Initializing Control Panel Settings

Mode Print Setting Default Value

Print Photo Print Proof Sheet Paper Size 4 x 6

Paper Type Prem. Glossy

Information File Name

Photo Layout Sheet Layout 2-up

Paper Size 4 x 6

Paper Type Prem. Glossy

Layout Method Automatic Layout

Photo Layout Place this photo

Quality Standard

Expansion Standard

Date Off

Fit Frame On

Bidirectional On

Print Index Sheet Expansion Standard

Note : For the default value in FAX mode, refer to " 1.7.5 FAX Function (FAX Mode)

( p . 3 6 ) " .

PRODUCT DESCRIPTION Control Panel 23

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

1.7 Specification for Each Function

1.7.1 Stand-alone Copy Function (Copy Mode)

1.7.1.1 Supported Paper and Copy Mode

Table 1-25. Supported Paper and Copy Mode

Quality

Draft1

Normal2

Photo1

Best Photo

Resolution

360x120*4Eco ON OFF

360x360 VSD1 ON OFF

720x720 VSD3 ON ON

1440x720 VSD3 ON ON

Paper Type Size

Plain paper

Matte paper A4, Letter*1Best Photo

Photo Glossy 4x6, 5x7, A4

Photo

Paper*

Prem. Glossy

Ultra Glossy

Note *1 : Supported only for EAI.

*2 : Supported only for Euro/Asia.

*3 : Borderless priniting in A5 size is not supported.

*4 : 360x360 for printing in monochrome.

Note : In the case of copy using ADF, only the plain paper is available.

A4, A5*2*3,

A4, Letter*

Letter*1, A4,

5 x 7, 8 x 10*1,

letter*, A4,

5 x 7, 8 x 10*1,

Letter*

4x6, 5x7,

4 x 6

Dot

Size

Bi-d

Micro

Weave

Border-

less

N/A

1.7.1.2 Stand-alone Copy Menu

The stand-alone copy mode menu for the EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW (settable items) are shown in the following tables.

Table 1-26. Copy Menus

Menu Function

Number of copies Sets the number of copies within the range of 1 to 99.

Copy type Selects either color or monochrome.

Selects from the following three layouts:

Layout

Paper type Selects paper type from the options shown in Table 1-25.

Paper size Selects paper size from the options shown in Table 1-25.

Quality Selects print quality from the options shown in Table 1-25.

Print setting

Zoom

Document Type Selects from “Text”, “Text & Image” and “Photo”.

Density Selects from the nine density levels of -4 to +/-0 to +4.

Expansion (for borderless print)

Note * : Percentages in parentheses indicate the proportion of the margin level to the

maximum which bleeds off the edges of paper.

Note : When selecting the photo copy, color restoration or filter settings can be available in

addition to the above print settings.

• With Border (normal layout with 3mm margins)

• Borderless (no margins)

• 2-up Copy (Makes a copy of two A4 or letter sized documents on a sheet of A4 or letter sized paper.)

Selects zoom type from the 13 types below.

• Actual (Sets any zoom with +/- key (25% to 400%) after selecting "Actual")

• Auto Fit Page.

• Legal->Letter

• Letter->4x6

• 4x6in->Letter

• Letter->5x7

• 5x7->Letter

• 4x6->A4

• A4->4x6

• 5x7->A4

• A4->5x7

• 4x6->8x10

• 8x10->5x7

Selects the margins level (margins bleed off the edges of paper) from the Standard (100%), Mid. (50%) or Min. (0%).*

PRODUCT DESCRIPTION Specification for Each Function 24

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

1.7.1.3 Copy Speed 1.7.1.4 Relation Between Original and Copy

The scanning start position is located on the front right of the scan bed. The relations between the original placed face down and its copy are as follows.

 Standard copy  Borderless copy

Home position

Readable LengthOTM

OLM

Readable

Width

OTM

Paper

Width

Home position

Readable Length

Copy Conditions

(eMemo2, A4 size)

Draft 360 x 120

Default 360 x 360

Default

Best

Table 1-27. Copy Speed (not using ADF)

Monochrome copy

Color copy

Monochrome copy

Color copy

Table 1-28. ADF Copy Speed (using ADF)

Copy Conditions

Monochrome copy 3.1 cpm 3.0 cpm

Color copy 1.1 cpm 1.7 cpm

Monochrome copy 0.8 cpm 0.8 cpm

Color copy 0.4 cpm 0.4 cpm

per copy

Copy Speed

T.B.D. cpm

Copy Speed

five copies

consecutively

TM BM

Paper Length

Scan / Print direction

Figure 1-6. Relation Between Original and Copy (Borderless/With Borders)

PRODUCT DESCRIPTION Specification for Each Function 25

Original Document

A Scan bed ---

B Scan area “ 1-10 Scanning Range ” (p.17)

C Original (face down) ---

OTM Top margin (out of scan range) “ 1-10 Scanning Range ” (p.17)

OLM Left margin (out of scan range) “ 1-10 Scanning Range ” (p.17)

Copied Document

D Copied paper ---

E Print area “ 1-7 Printing Area (Margins) ” (p.16)

F Copy ---

LM, RM Left margin, Right margin* “ 1-7 Printing Area (Margins) ” (p.16)

TM, BM Top margin, Bottom margin*

Paper Length

Page 25

EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

CHECK

P O I N T

1.7.2 Memory Card Direct Print Function (Photos Mode)

1.7.2.1 Supported Paper and Print Mode

Table 1-29. Supported Paper Type & Print Mode

Paper Type Size

Plain Paper letter*1, A4,

Matte Paper letter*1, A4 Best Photo

Photo Glossy

Photo Paper*

Prem. Glossy

Ultra Glossy

Note *1 : Supported only for EAI.

*2 : Supported only for Euro/Asia.

A4, 5 x 7,

letter*1, A4,

A4, 5 x 7,

letter*1, A4,

4 x 6

4 x 6,

5 x 7*

letter*1,

8 x 10*1,

4 x 6,

16:9wide

5 x 7,

8 x 10*1,

4 x 6

Quality

Normal2

Photo1

Best Photo

ResolutionDot

Size

360x360 VSD1 ON OFF

720x720 VSD3 ON ON

1440x720 VSD3 ON ON

Bi-d

Micro

Weave

Border-

less

N/A

1.7.2.2 Supported File Type and Media Type

The followings describe the file system, media format, and file type supported by the memory card direct function.

Table 1-30. Supported File System, Types and Media Format

Item Specification

DCF Version 1.0 or 2.0 *1 compliant. Other than those does

File system

Media format Memory card

JPEG (*.JPG)

TIFF (*.TIF)

File type

Note *1 : Refer to the Camera File System Standard; “DCF Version 2.0, JEIDA-CP-3461” for

*2 : Available only when the memory card supports FAT32.

Camera definition file (*.MRK)

more details.

The printer does not detect any files stored under the following directories or their sub-directories.

• Directories containing system properties or hidden properties.

• “RECYCLED” (Windows directory for deleted files)

• “PREVIEW” (directories of CASIO DSC for thumbnail images)

• “SCENE” (directories of CASIO DSC for its Best Shot function)

• “MSSONY” (directories of SONY DSC for e-mail images, voice memos, movies, or non-compressed images)

• “DCIM\ALBUM\IMAGE” (directories of CASIO DSC for its album function)

not ensure proper operation. File systems available with the card reader function are restricted by the host’s specification.

• DCF Version 1.0 or 2.0 compliant

• DOS FAT format (FAT12/FAT16/FAT32 *2) with single partition (basic partitioned)

Image files conform to Exif Version 2.21. (Exif version 1.0/

2.0/2.1/2.2/2.21 are supported)

Camera definition files used for DPOF mode. “\MISC\AUTOPRINT.MRK” file is valid.

1.7.2.3 Automatic Detection of Images in Memory Card

When a memory card is inserted in the card slot on the printer, or when a memory card is detected at power-on, the printer automatically searches for all images stored in the card. When the card is removed, the printer erases the information on the all detected files.

PRODUCT DESCRIPTION Specification for Each Function 26

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1.7.2.4 Specifications for Handling Image Data

Table 1-31. Specifications for Handling Image Data

Item Specification Remarks

Image size (pixel)

Maximum number of images

Maximum number of copies

Valid date and time

Thumbnail image data

File sorting

• Horizontal: 80 ≤ X ≤ 9200

• Vertical: 80 ≤ Y ≤ 9200

Up to 9,990 images When a memory card stores 9,990

or more images, the first 9,990 images are detected and become valid in the printer. The detecting order varies depending on the folder configuration in the card, so which images are included in the first 9,991 cannot be defined. However, images specified by camera definition files can be selected to be printed even when the total number of images has exceeded 9,990. Up to 999 camera defined image files can be specified.

99 copies for each image. Up to 999 sheets in total.

01/01/1980 00:00:00 to 12/31/2099 23:59:59

Supports DCF Ver.1.0 or 2.0compatible data (Exif format, 160x120 pixels)

The printer sorts image files in ascending ASCII order based on their full-pathnames such as “\DCIM\100EPSON\EPSN0000 .JPG”, and assigns a number to each of them. If over 1,000 files exist in the memory card, up to 999 files can be numbered and displayed on LCD. You can select which 999 files should be displayed from the menu on LCD.

Thumbnail images are used for the Print Index Sheet function.

• The image number assigned by the printer may be different from that assigned by the camera.

• If two or more files have the same full pathname, the sorting function may not operate properly. (existence of the same full-pathname is not allowed under DOS)

---

Table 1-31. Specifications for Handling Image Data

Item Specification Remarks

The printer acquires date and time information included in image files in the order of precedence shown below.

1. Shooting date and time information in digital camera

Acquisition of date and time information

standard format (Exif)

2. Digitized date and time

information in digital camera standard format (Exif)

3. Date and time information in

digital camera standard format (Exif)

4. Date and time information

applied on DOS-compliant file system.

5. Fixed date and time

information (01/01/1980, 00:00:00)

Date and time information included in an image file is not always the shooting date and time. It changes each time the image is edited and restored. The printer acquires the latest date and time information.

PRODUCT DESCRIPTION Specification for Each Function 27

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1.7.2.5 Memory Card Direct Print Menu

The following describes the menu (settable items) in Photos Mode of EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW.

Table 1-32. Memory Card Mode Menu

Menu Item Function

View and Print

1,2

Photos*

Print All

1,2

Photos*

Print Proof Sheet

Photo Layout Sheet

Print Index Sheet

Slide Show*

Prints the selected images.

Prints all images in a memory card. Specified number of copies is applied to the all images (the default is 1 copy). Specifying it for each of the images independently also can be made in the preview screen.

Index prints the images in a memory card. Refer to Figure 1-10 for layout of the index sheet.

Prints the images in a memory card with various layout. Refer to Figure 1-9 for layout.

Print Index Sheet

Prints an index sheet that prints images in a memory card in thumbnailed form. The number of images to be included in the sheet can be selected from the following four options. “All image” (default), “Latest 30”, “Latest 60”, “Latest 90”*

Make Prints from Index Sheet

Scans the Index Sheet, and prints images according to markings written on the sheet.

Starts a slide show on the LCD. Images in a memory card is displayed one

by one in the order sorted by the printer. Printing one of the images can be made from the paused screen.

1.7.2.6 Makes Prints from Index Sheet Function

 Print settings

Table 1-33. Print Settings

Item Print Index Sheet Makes Prints from Index Sheet

Number of copies ---

Paper Type Plain paper

Paper Size A4

Layout ---

Quality Standard Standard

Expansion ---

Date

YYYY.MM.DD (2007.09.21)*

Bi-directional On On

Print Index Sheet Setting-Select

According to the setting made by the control panel.

Note *1 : EAI model: MMM.DD.YYYY (Sep. 21.2007)

According to the marking on the index sheet.

According to the setting made by the control panel.

According to the setting made by the control panel. YYYY.MM.DD (2007.09.21)*

---

Note *1: 0 to 99 copies can be specified for each of the images. Up to 999 copies in total.

*2 : The images are listed in ASCII descending order.

*3 : While performing the slide show, displaying number of copies, printing from an

external device or from a computer cannot be made.

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(not enough) (too much)

 Rules on reading Index Sheet markings

The user can specify images to be printed and their print settings shown in Table

1-33 by putting marking on the Index Sheet. The printer reads the markings

according to the following rules.

Table 1-34. Rules on Reading Markings

Item

Left edge (one each)

Right edge (one each)

Block code (36 pcs.)

Image selection (30 pcs. x 3)

Paper type/size (4 pcs.)

Layout (2 pcs.)

Date Prints the date information. When this marking is read, the date is

Note: • About 50% or more range of the mark area must be marked out to be read by the

printer.

• For running out and excessive marking out, the two white/black search patterns shown above are superimposed on the mark, and judgement is made according to this matching ratio.

• The judgement criteria is as follows; black matching: 80% or more, white matching: 50% or more.

• The figure below shows the judgement example according to the rules described above.

Mark

Description Remarks

Reference position for reading markings.

Sheet information (memory card, page)

Selects the image to be printed.

Selects the paper type/size. An error occurs if two or more markings are

Selects the layout. An error occurs if two or more markings are

An error occurs if these markings cannot be read due to ink stain or any other cause.

An error occurs if no image selection marking is read.

read for one image.

read for one image. If no marking is read, borderless layout is applied.

printed on the image.

 Index Sheet errors

Error Name Description

Index sheet scan error (incorrect sheet setting)

Index sheet scan error (incorrect image selection marking)*

Index sheet scan error (incorrect paper selection marking)

Index sheet scan error (unmatch between memory card and sheet)

Table 1-35. Index Sheet Error List

The Index Sheet is not properly placed on the document glass.

Image selection markings are not correct.

Paper selection markings are not correct.

The memory card may have been changed or some images may have been added or deleted after the Index Sheet is printed.

PRODUCT DESCRIPTION Specification for Each Function 29

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1.7.2.7 Print Layout

The following table describes supported layout for each paper type when printing the images. For printing area/margins in border-less printing or in bordered printing, refer to

" 1.2.5 Printing Area " (p.16). Other print layout are described in Figure 1-9.

Table 1-36. Supported Paper Type and Layout

Corresponding Layout

Paper Type Paper Size

Border-

free

Plain Paper letter*1, A4 --- O --- --- O O O O --- --- O O ---

Matte Paper letter*1, A4 O O O O O O O O --- --- O O ---

Photo Glossy*

Photo Paper

Prem. Glossy

Ultra Glossy

A4, 5 x 7, 4 x 6 O O O O O O O O O*

letter*1, A4, 4 x 6,

5 x 7*

letter*1, A4, 5 x 7, 8 x 10*1, 4 x 6, 16:9wide

letter*1, A4, 5 x 7, 8 x 10*1, 4 x 6

O O O O O O O O O*

O O O*

O O O O O O O O O*

1 sheet

with

borders

Upper

1/2

Lower

1/2

2 up 4 up 8 up 20 up

Index-20upIndex-30upIndex-80upPicture

O*3*

O*2*

O*5*

--- --- O*

O*6*

Package*

O*4*

Photo

O*3*

Note 1: Supported only for EAI.

2: Supported only for Euro/Asia.

3: Only 4 x 6 is supported.

4: Only Letter, A4 are supported.

5: Only 5 x 7 is supported.

6: Only Letter, A4, 8 x 10 are supported.

7: 16:9 wide is not supported.

PRODUCT DESCRIPTION Specification for Each Function 30

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Trimmed areas

Photo frame (print area)

• When an image is aligned vertically with the photo frame.

• When an image is aligned horizontally with the photo frame.

Photo frame (print area)

Trimmed areas

Trimming On

Blank area

Photo frame (print area)

• When an image is aligned vertically with the photo frame.

• When an image is aligned horizontally with the photo frame.

Photo frame (print area)

Blank area

Trimming Off

 Trimming Function

A trimming function is provided as a means of coordinating an image with the types of photo frames handled by the printer. This function can be switched On/ Off. This function is described briefly below.

The printed photo frame and an image to be printed are matched in length along one side and the image is resized along the perpendicular side to fit the frame on that side. Any part of the image that does not fit within the photo frame is trimmed away (not printed). However, if the number of pixels of the longer side of the image are more than twice as long as the shortest side, the trimming function is not effective when printing even the trimming is set. The trimming function is always set On if borderless or upper half layout is selected.

 Rules on Numbering and Rotating Images

Figure 1-8. Trimming Function (when trimming is not operated)

The numbers shown in the figure below indicate the photo frame numbers used for the print layout. Horizontally oriented images are printed as shown by the

Figure 1-7. Trimming Function (when trimming is being operated)

PRODUCT DESCRIPTION Specification for Each Function 31

numbers. Vertically oriented images, which has more pixels vertically than horizontally, the vertical photo data is allocated instead, and the number shown in the figure below is then rotated 90 degrees before being printed. In Index printing mode, the numbers are printed as they are shown below, regardless of the shape of the photo data.

However, when the photo data has an equal number of pixels vertically and horizontally the photos are printed without rotation, regardless of the layout.

NOTE: The vertical photo data refers to when the photo data file itself is set for a

vertical (portrait) orientation. Photo data is defined as the vertical photo data if it is taken by a digital camera with a portrait position detecting function.)

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Paper top edge

<Border-free> <1 sheet with borders> <Upper 1/2> <Lower 1/2>

<2 up> <4 up> <8 up> <20 up>

<Index-20 up> <Index-80 up><Index-30 up>

1.7.3 Camera Direct Print Function (PictBridge)

Printing operations (selecting images to be printed, making print settings, starting/ canceling printing, and monitoring print process) can be carried out from a directly connected DSC (Digital Still Camera) that conforms to the standard described below.

1.7.3.1 Available DSC

Those devices which are compliant with "CIPA DC-001-2003 Digital Photo Solutions for Imaging Devices" (DPS Version 1.0) or "CIPA DC-001-2003 Rev.2.0, Digital Photo Solutions for Imaging Devices" (DPS Version 1.1).

1.7.3.2 Print Settings Available from DSC

1 2

3 4

5 6

7 8

1 2 3 4

5 6 7 8

11 12

9 10

13 14 15 16

17 18 19 20

2 3

4 5

6 7 8 9

2 3 4 5

6 7 8 9 10

11 12 13 14 15

16 17 18 19 20

21 22 23 24

26 27 28 29 30

2 3 4 5 6 7 81

10 11 12 13 14 15 169

18 19 20 21 22 23 2417

26 27 28 29 30 31 3225

34 35 36 37 38 39 4033

42 43 44 45 46 47 4841

50 51 52 53 54 55 5649

58 59 60 61 62 63 6457

66 67 68 69 70 71 7265

74 75 76 77 78 79 8073

1 2 3 4

5 6 7 8

11 12

9 10

13 14 15 16

17 18 19 20

The following print settings can be made from the DSC. However, depending on the DSC, some of the settings may not be available.

Table 1-37. Print Settings Available from DSC

Item PictBridge

How to specify images Single Sheet / Multiple Sheet / DPOF specified

Paper type Plain Paper/ Prem. Glossy

Paper size 4 x 6, 5 x 7, 8 x 10, Letter (EAI model only), A4, 16:9wide

Layout Borderless / With Borders / 2-up / 4-up / 8-up / 20-up / Index

Date On / Off

Quality Not available

Auto Correct On / Off

Trimming Any specified area

Control of printer The following operations are available; Getting the printer status, starting

a print job or canceling it immediately or after printing the current page is finished.

Figure 1-9. Rules on Numbering and Rotating Images

PRODUCT DESCRIPTION Specification for Each Function 32

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CHECK

P O I N T

1.7.3.3 General Operation Procedure

Before connecting the DSC, check that the printer is in the following status.

• No print job from a computer is processed or performed.

• Direct print from a memory card is not processed or performed.

• Stand alone copy using the scanner function is not operating.

• No paper out error or ink out error is occurring.

The DSC direct print procedure differs depending on the DSC specifications. The following explains common procedure.

1. Setting on the printer Before connecting a DSC with a USB cable, make the print settings such as paper type/size, layout setting on the printer. This may not be required for some DSCs.

2. Setting on the DSC Make the following settings on the DSC before connecting it to the printer. Some DSCs may require to first connect to the printer for making the settings.

• When printing multiple images, specify images and number of copies using the DPOF and Multiple Sheet menus. The menus may not be available on some DSCs.

• When printing a single image Specify an image and the number of copies. Specifying the number of copies may not be available on some DSCs.

• Select the paper type/size, layout, and make the Fit to Frame setting if necessary. These settings may not be available on some DSCs.

3. Starting to print When the print settings on both the printer and the DSC is completed, follow the procedure below to start printing.

1.7.3.4 Operations when a DSC is connected

Table 1-38. Operations during Connecting DSC

Operation Specifications

Connecting DSC (print start)

Canceling printing

After printing is completed

Exclusion control

When a DSC is connected as described in " 1.7.3.3 General Operation

Procedure ( p. 33 ) " Step 3-1, EPSON WorkForce 600/EPSON Stylus OFFICE

TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW displays PictBridge logo on the LCD.

A print job can be canceled from the DSC.

The [Stop/Clear setting] button also cancels the print job.

When performing memory card direct print after printing from a DSC, the USB cable connecting the DSC must be disconnected from the printer in advance.

Print settings made on both the DSC and the printer can become impossible settings for the printer due to unsupported combination of paper type, paper size and layout. In such case, the print settings are automatically changed as follows. The settings made on the DSC are maintained. Any print setting items that are not specified by the DSC are changed in accordance with the DSC settings. When the paper type is changed, changed to Prem. Glossy, when the paper size is changed, changed to 4x6 size. And when the layout is changed, changed to Borderless layout.

1. Connect the printer and the DSC with a USB cable. Using a USB cable

included in the DSC package is recommended.

2. Operate the DSC to start printing.

3. Printing is carried out according to the settings made on the DSC. When some

print settings have not been made on the DSC, the corresponding settings made on the printer are applied.

PRODUCT DESCRIPTION Specification for Each Function 33

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1.7.4 Various Settings (Setup Mode)

EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW provides various configuration and maintenance. They can be done by selecting "Setup" from the menu on LCD. The following explains the outline of these menu functions.

Table 1-39. Menu List for Setup Mode

Item Function

The current ink levels of each of the cartridges are displayed in bar chart by the rules described below. After displaying the ink levels, the next operation can be selected from the following two options; “End the ink levels display” or “Change Ink Cartridge”.

• The bar chart is displayed in the order of cyan, magenta,

Ink Levels

Maintenance

yellow, and black from the left.

• When initial filling is completed, or after replacing the cartridge, the ink level becomes 100% (full).

• The ink level is indicated in increment of 1%. Lower than 1% is rounded down.

• When the remaining ink level becomes lower than approximately 10% (ink low status), zero will be displayed.

Runs various maintenance for the printer. The following shows each menu.

• Nozzle Check A nozzle check pattern to check the Printhead nozzles status is printed. A head clean-ing can be run if necessary. (Refer to Figure 1-10 for Printout pattern.)

• Head Cleaning Runs a printhead cleaning. The cleaning cannot be made when low ink level is detected. In such case, an ink low error is displayed instead of running the cleaning.

• LCD Contrast

• Head Alignment Adjustment to improve the bi-directional print quality. Head alignment icon and the instructions for the adjustment are displayed on the LCD.

• Change Ink Cartridges Runs an ink cartridge replacement sequence. This can be done from the Ink Level menu or by following the instructions on the LCD when an ink-related error occurs.

Table 1-39. Menu List for Setup Mode

Item Function

Changes settings for the printer. The menu is described below.

• Sound Sets ON/OFF for sound output.

• Display Format The screen when displaying a photo can be selected from the following three types.

Printer Setup

Network Settings

Fax Setting

Bluetooth Settings Changes settings for Bluetooth.

 1-up with Info

 1-up without Info

 View Thumbnail Images

• Date/Time

• Daylight Saving Time

• Country/Region

• Language

Changes settings for Network.

• Confirmation of Network Settings Displays the current settings. Status Sheet can be printed. (Refer to Figure 1-11.)

• General Network Settings Changes settings for printer name and TCP/IP (auto/ manual).

• Wireless LAN Setup Enabling/disabling Wireless LAN.

• File Sharing Setup Changes settings of the files in a memory card for file sharing via network.

Changes settings for FAX. Refer to " 1.7.5 FAX Function

(FAX Mode) ( p. 36 ) ".

PRODUCT DESCRIPTION Specification for Each Function 34

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104

112

105

120

113

128

121

104

112

105

120

113

128

121

104

112

105

120

113

128

121

104

112

105

120

113

128

121

104

112

105

120

113

128

121

104

112

105

120

113

128

121

MAxxxx QPxxxx

ROM

version

Q-PIT version

32 dots

360 dpi VSD1 dot

0.2117mm (1/120inch)

CyanMagenta YellowBlack

Note : The numbers shown in the figure are nozzle numbers. The numbers and the color names

are not printed on an actual nozzle check pattern.

Black Black

HHHH EPSON Status Sheet HHHH

<General Information> MAC Address XX:XX:XX:XX:XX:XX Software (NONE).$$$$$$ (NONE)($$$$$$$$$1$$$$$/$$$$$$$$) Printer Model $$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$ Printer Name $$$$$$$$$1$$$$$

<Ethernet> Network Status Auto(100BASE-TX) Port Type (NONE)

<Wireless> Wireless Mode OFF Communication Mode Infrastructure Operation Mode IEEE802.11b/g Transmission Rate Auto(5.5Mbps) SSID $$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$ Channel (NONE) Security Level WEP-128bit(104bit) AP Authentication Method Auto(Open System) Link Status Disconnect Access Point(MAC Address) XX:XX:XX:XX:XX:XX Signal Condition No Good SSID List E:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/ 1/Security(OFF) I:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/ 2/Security(OFF) E:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/10/Security(OFF) I:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/11/Security(OFF) E:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/XX/Security(OFF) Configuration method WPS-PIN

<TCP/IP> Get IP Address Manual IP Address XXX.XXX.XXX.XXX Subnet Mask XXX.XXX.XXX.XXX Default Gateway XXX.XXX.XXX.XXX APIPA Disable Acquisition way of DNS ADDR Disable Primary DNS Address XXX.XXX.XXX.XXX Secondary DNS Address XXX.XXX.XXX.XXX Proxy Use Disable Proxy Address $$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$$$$$$$$4$$$$$$$$$5$$$$$$$$$6$$$ $$$$$$7$$$$$$$$$8$$$$$$$$$9$$$$$$$$$0$$$$$$$$$1$$$$$$$$$2$$$$$$ $$$3$$$$$$$$$4$$$$$$$$$5$$$$$$$$$6$$$$$$$$$7$$$$$$$$$8$$$$$$$$$ 9$$$$$$$$$0$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$$$$$$$$4$$$$$$$$$5$$

Proxy Port (NONE) Universal Plug and Play Disable Device Name $$$$$$$$$1$$$$$ Internet Connect State Enable, not-connected

Bonjour Disable Bonjour Name $$$$$$$$$1$$$$$.local. Bonjour Printer Name $$$$$$$$$1$$$$$

<Vista> WSD Disable

<MS Network(R)> Disable Host Name $$$$$$$$$1$$$$$ Workgroup Name $$$$$$$$$1$$$$$ File Share Name $$$$$$$$$1$$ File Sharing Mode Full Access

<Idle Timeout> LPR XXXX[sec] Port9100 XXXX[sec] WSD Print XXXX[sec] WSD Scan XXXX[sec]

HHHHHHHHHHHHHHHHHHHHHHHHHHHH

Table 1-39. Menu List for Setup Mode

Item Function

The print settings and color correction to be used for the camera direct print (PictBridge) can be selected and set. When print conditions (paper type, paper size, layout,

PictBridge Setup

Select Location

Restore Default Settings

Note : When the settings for the network are changed, network connection may be interrupted

temporarily.

PRODUCT DESCRIPTION Specification for Each Function 35

quality, and auto correct) are specified from the DSC, the DSC settings take priority over the settings made here. For details, refer to " 1.7.3 Camera Direct Print Function

(PictBridge) ( p. 32 ) ".

Selects a folder when printing from an external device other than DSC.

Restores the default settings for FAX and Network. Individual initialization of network, FAX settings or other settings is available.

Figure 1-10. Nozzle Check Pattern

Figure 1-11. Sample of Network Status Sheet

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1.7.5 FAX Function (FAX Mode)

The following shows the fax functions and specifications of this printer.

Note : The default settings are underlined in the following tables.

1.7.5.1 Basic Specifications

Table 1-40. Basic Specifications

Function Specification

FAX type

Supported line Telephone subscriber line

Modem speed Up to 33.6kbps

Error Correction Mode

Speed dials (Max.) 60 names & numbers

Document memory (Max.) 180 pages (ITU-T Chart No.1)

Transmit speed Approx. 3 seconds per page

1.7.5.2 Supported Functions

 Scan

Function Specification

Standard: 200 x 100 dpi

Resolution*

Contrast 9 levels

Scan size

Fine: 200 x 200 dpi

Photo: 200 x 200 dpi (with error diffusion)

Flatbed: Fixed to 216 mm x 297 mm

ADF: 210 to 216 mm x 279 to 335.6 mm

Desktop facsimile with sending/receiving capabilities (Super G3, B&W and color scan)

CCITU/ITU Group 3 fax with Error Correction Mode

 Print

Function Specification

Paper size Letter/A4/legal*

Paper type Fixed to plain paper

Resolution Standard: 360 x 360 dpi

Dot size VSD1

Bi-directional Available

Microweave N/A

Borderless printing N/A

Automatic reduction On/Off

Backup fax reception and reprint

List

Size mismatch Print*

Footer N/A

Note *1 : The default setting is letter for US/Canada/Mexico and A4 for other destinations.

*2 : The printer stops printing after printing the first page on the current paper. The

received fax images (data) can be reprinted.

Available

Type: Last transaction (off/send error/every send)

Font size: 12pt

Language:Depends on destination

Fax log (last 30 transactions) Speed dial list Power-fail report Protocol trace

Note* : When in color mode, Standard cannot be selected.

PRODUCT DESCRIPTION Specification for Each Function 36

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 User Setting

Function Specification

Volume Buzzer: On/Off

Display*: yyyy.mm.dd.hh:mm (12h/24h)

Date and time

Pending job viewer N/A (cannot reserve)

Elapsed time Available (displays time to redial)

External memory N/A

Language Depends on destination

Audio monitor Available (buzzer)

Note* : The display format can be changed from the FAX settings menu.

Backup: N/A

Daylight time:Available

 Dialing

Function Specification

Total registration 60 (Max.)

Characters available for registering number

Total digits for registering number

Characters available for

Speed dial

One-touch dial N/A

Group dial N/A

Direct dial Total digits 64 (Max.)

Redial

Redial interval Fixed to one minute

Redial attempts Fixed to two times

Dial mode Pulse

PBX N/A

Dial prefix N/A

On-hook dialing N/A

registering name

Total characters for registering name

Options N/A

Selection method

Function Recalls fax numbers*

Busy

No answer

Buffer Last one number

1-9, 0, space, *, #, - (pause), space

64 (Max.)

a-z, A-Z, 1-9, 0, @._-&/:;,?*()’=+#!%~, space

40 (Max.)

Press the Speed Dial/Group Dial/Back Space button to display the menu

Fixed to two times

Note *1 : The fax numbers can be edited from the Fax settings menu.

PRODUCT DESCRIPTION Specification for Each Function 37

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 Answering

Function Specification

Auto answer

DRD All/single/double/triple/double&triple

TAM/IF Available

Easy receive N/A

Answer prefix N/A

Caller ID N/A

FAX/TEL mode N/A

Remote receive/remote telephone N/A

Note* : The default depends on destination.

On/Off (with answer mode button)

Ring to answer: 1-9 times

 Transmission

Function Specification

Sequential broadcast N/A

Direct transmission Color only

Memory transmission Monochrome only

Delayed memory transmission

Multi-page transmission

Transmission reservation

Fax header (Owner information)

Fax header (Own number)

Overseas mode N/A

Poll to send N/A

Available

Total pages 100 (Max.)

Data compression

N/A

Characters available

Total characters

Characters available

Total characters

Monochrome: MH/MR/MMR* Color: JPEG

a-z, A-Z, 1-9, 0, @._-&/ :;,?*()’=+#!%~, space

(Max.)

1-9, 0, +, space

(Max.)

 Reception

Function Specification

FAX forwarding N/A

Block junk faxes N/A

Block no-ID calls N/A

Poll to receive Available

 Communication

Function Specification

ECM On/Off

V.34 On/Off

Region Depends on destination

JBIG N/A

 Telephone

Function Specification

Jack: Available

Handset: N/A

External telephone

Hook detect: Available

Manual send: Available

Manual receive: Available

 Others

Function Specification

Power save mode Available

Receive and print during power off N/A

Copy during faxing N/A

Scan during faxing N/A

Save received data during power off N/A

Note *1: The compression method is automatically selected depending on the receiver.

PRODUCT DESCRIPTION Specification for Each Function 38

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1.7.6 Other Functions

EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW allows you to use various functions by selecting one of the following modes from the menu on LCD.

1.7.6.1 Scan Mode

 Scan to Email

 Scan to Memory Card

 Scan to PC

 Scan to PDF

When "Scan to Memory Card" is selected, you can change settings for saving format, scanning range, document type, and saving quality according to the instructions displayed on the LCD. After scanning, the scanned data is saved in the memory card. As for other menus, the Epson Scan installed in PC is activated and runs each function.

1.7.6.2 Saving Data

You can save data as a back up from the file in the memory card to the file in the externally-connected CDR drive, etc. or delete all the files in the memory card.

1.7.6.3 Printing ruled lines for note

You can print ruled lines on A4 plain paper for use of a sheet of notebook or a letter by operating according to the instructions displayed on the LCD. Ten types of ruled lines are available.

PRODUCT DESCRIPTION Specification for Each Function 39

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OPERATING PRINCIPLES

CHAPTER

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Compression Spring

LD Roller

Retard Roller

Clutch Mechanism

PE Sensor

CR Motor

PF Motor

Pump Unit

Cap Unit

Carriage Unit

CR Encoder Sensor

PF Roller

Timing Belt

EJ Roller

Star Wheel

PF Scale

Change Lever

PF Encoder Sensor

CR Scale

Cover Open

Sensor

2.1 Overview

In addition to the functions provided for the previous model, EPSON WorkForce 600/ EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW are equipped with an ADF (Auto Document Feeder) on their scanner mechanism, and fax function.

This section describes the operating principles of the Printer Mechanism of EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW.

2.1.1 Printer Mechanism

EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW printer mechanism consists of printhead, carriage mechanism, paper loading mechanism, paper feed mechanism, and ink system.

As the conventional models, EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW is equipped with two DC motors; one is used to drive the paper loading, paper feed mechanisms, and the pump mechanism that includes the carriage lock mechanism, and another one is used to drive the carriage mechanism. A paper is fed from the rear ASF unit by means of the LD roller and Retard roller and ejected to the front tray.

OPERATING PRINCIPLES Overview 41

Figure 2-1. Printer Mechanism Block Diagram

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CR Motor

PF Motor

CR Encoder Sensor

PF Encoder Sensor

CR Contact Module

PE Sensor

PF Encoder Sensor

Printhead

PF Encoder Sensor

PF Encoder SensorPF Encoder SensorCover Open Sensor

CIS Unit

CR Motor

2.1.2 Motors & Sensors

EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW are equipped with the following printhead, motors and sensors.

Table 2-1. Printer Mechanism Motors & Sensors

No. Name Specification

1 Printhead

2 CR Motor

3 PF Motor

4 PE Sensor

5 CR Contact Module Detection of Ink cartridges (CSIC)

6 CR Encoder Sensor

7 PF Encoder Sensor

8 Cover Open Sensor

Table 2-2. Scanner Mechanism CIS & Motor

No. Name Specification

1 CIS Unit

2 CR Motor

OPERATING PRINCIPLES Overview 42

O6 Turbo2 head: Black: 128 nozzles x 3

Type: DC motor Drive voltage: 42 VDC ± 5 % (DRV IC voltage) Coil resistance: 22.7 Ω ± 10 % Inductance: 15.9 mH (1 KHz) Drive method: PWM, constant-current chopping

Type: DC motor Drive voltage: 42 VDC ± 5 % (DRV IC voltage) Coil resistance: 21.2 Ω ± 10 %

Inductance: 17.2 mH (1 kHz) Drive method: PWM, constant-current chopping

Purpose: Detection of paper top and bottom edges, for

Type: Photo interrupter

Type: Photo interrupter Resolution: 180 pulse/inch

Purpose: To detect the cover’s (scanner unit) open/close

Type: Mechanical contact point

Resolution: 10200 pixel 16 bit per pixel (input), 8 bit per pixel (output)

Type: 2-phase 96-pole PM type stepping motor Voltage: 42 VDC ± 5 % (DRV IC voltage) Coil resistance: 38 Ω ± 10 % (MITSUMI) (at 25oC)

Inductance: 23 mH ± 20 % (MITSUMI) (at 1KHz, 1Vrms)

Drive method: PWM

Color: 128 nozzles x 3 (cyan, magenta, yellow)

control to set paper at the print start position

status

43 Ω ± 10 % (OKI) (at 25oC)

24.5 mH ± 20 % (OKI) (at 1KHz, 1Vrms)

Figure 2-2. Motors & Sensors in Printer Mechanism

Figure 2-3. CIS Unit and CR Motor in Scanner Mechanism

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Above: ADF DOC Sensor Below: ADF PE Sensor

ADF Motor

A#3

A#2

A#1

A#128

A#127

A#126

B#128

B#127

B#126

B#3

B#2

B#1

C#3

C#2

C#1

D#128

D#127

D#126

D#3

D#2

D#1

E#128

E#127

E#126

E#3

E#2

E#1

F#128 F#127

F#126

F#3

F#2

F#1

C#128

C#127

C#126

Carriage movement direction

Paper feed direction

Black CyanMagentaYellow

A column

B column

C column

D column

E column

F column

Table 2-3. ADF Mechanism Motors & Sensors

Name Specification

ADF DOC (Detection of document) Sensor

ADF PE Sensor

ADF Motor

Purpose: To detect the presence of a document on the

document tray

Type: Photo interrupter

Purpose: Detection of paper top and bottom edges Type: Photo interrupter

Type: 4-phase 96-pole PM type stepping motor Voltage: 42 VDC ± 5 % (DRV IC voltage) Coil resistance: 28 Ω ± 7 % (at 25oC)

Inductance: 13.7 mH/phase Ref. (at 1 KHz, 1 Vrms) Drive method: PWM

2.1.3 Printhead

O6-CHIPS type printhead is employed, which produces variable sized dot and economy dot. The printhead configuration is as follows.

 Nozzle configuration

 Black: 128 nozzles x 3  Color: 128 nozzles x 3 (cyan, magenta, yellow)

The nozzle layout as seen from behind the printhead is shown below.

OPERATING PRINCIPLES Overview 43

Figure 2-4. Motors & Sensors in ADF Mechanism

Figure 2-5. Nozzle Layout

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2.1.4 Printer Initialization

There are four kinds of initialization method, and the following explains each initialization

1. Hardware initialization This printer is initialized when turning the printer power on, or printer recognized the cold-reset command (remote RS command). When printer is initialized, the following actions are performed. (a) Initializes printer mechanism (b) Clears input data buffer (c) Clears print buffer (d) Sets default values

2. Operator initialization Initialization when resetting the USB software, and the following are performed. (a) Clears input data buffer (b) Clears print buffer (c) Sets default values

3. Software initialization The ESC@ command also initialize the printer. When printer is initialized, the following actions are performed. (a) Clears print buffer (b) Sets default values

4. IEEE 1284.4 “rs” command initialization The printer recognized the IEEE 1284.4 “rs” command. When printer is initialized, the following action is performed.

 Initialization when an error occurs.

(a) Initializes printer mechanism (b) Clears input data buffer (c) Clears print buffer (d) Sets default values

 Initialization in normal operation

(a) Clears input data buffer (b) Clears print buffer (c) Sets default values

OPERATING PRINCIPLES Overview 44

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TROUBLESHOOTING

CHAPTER

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W ARNING

CHECK

P O I N T

3.1 Overview

This chapter describes how to solve problems.

 Be careful to avoid electric shocks when checking the electrical

circuit boards (CA18 MAIN and C696 PSE/PSB boards) while the power is turned on.

 Touching an FET, transistor or heat sink with one hand while

touching a metal part of the mechanism with the other hand could result in an electric shock, so carefully avoid this.

 After initial filling of ink has been repeated several times,

immediate moving or tilting of the printer could result in leaking of ink that has not been completely absorbed by the Waste Ink Pad. When initial filling of ink has been repeated several times, check the ink remaining in the tip of the Waste Ink Tube and the waste ink not absorbed by the Waste Ink Pad before moving the printer.

 Disassembly and reassembly of parts is often required when

identifying the causes of problems. The parts should be disassembled and re-assembled correctly while referring to

“DISASSEMBLY/ASSEMBLY” (p.89) so that the operation

and status of each check item can be correctly verified.

 Some individual part and units may require adjustment once

they are removed or replaced. If removing or replacing parts which have specific instructions for adjustment included in

“DISASSEMBLY/ASSEMBLY” (p.89), be sure to make these

adjustments after repairing the problem location.

3.1.1 Specified Tools

This printer does not require any specified tools for troubleshooting.

3.1.2 Preliminary Checks

Before starting troubleshooting, be sure to verify that the following conditions are all met:

 The power supply voltage must be within the specification limits. (Measure the

voltage at the wall socket.)

 The power code must be free from damage, short circuit or breakage, or miswiring

in the power code.

 The printer must be grounded properly.

 The printer should not be located in a place where it can be exposed to too high or

low temperature, too high or low humidity, or abrupt temperature change.

 The printer should not be located near waterworks, near humidifiers, near heaters

or near flames, in a dusty atmosphere or in a place where the printer can be exposed to blast from an air conditioner.

 The printer should not be located in a place where volatile or inflammable gases

are produced.

 The printer should not be located in a place where it can be exposed to direct rays

of the sun.

 The printer must be placed on a strong and steady level table (without an

inclination larger than five degrees).

 Any vibrating equipment must not be placed on or under the printer.

 The paper used must conform to the specification.

 There is no error in handling of the printer.

 Check the inside of the printer, and remove foreign matters if any, such as paper

clips, staples, bits of paper, paper dust or toner.

 Clean the inside of the printer and the rubber rolls.

TROUBLESHOOTING Overview 46

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3.2 Troubleshooting

3.2.1 Motor and Sensor Troubleshooting

 Motors

The resistance values for the CR motor and the PF motor are given below, however, the values cannot be used to check the motors status since they are DC motor and the resistance between the electric poles varies. Visually check the motors for abnormal operation and if it is hard to judge, replace the motor.

Table 3-1. Motor resistance and check point

Motor Motor Type Drive Voltage Resistance

CR motor

PF motor 21.2 Ω ± 10 %

Scanner motor

ADF motor

Note *1: Manufactured by MITSUMI ELECTRIC CO., LTD.

*2 : Manufactured by Oki Electric Industry Co., Ltd

DC motor with

brush

2-phase, 96-pole

PM stepping motor

4-phase, 96-pole

PM stepping motor

DC 42 V ± 5%

28.8 Ω ± 10 %

38.0 Ω ± 10%*1 or

43.0 Ω ± 10%

28.0 Ω ± 7 %

 Sensors

Table 3-2. Sensor check point

Sensor name Check point Signal level Switch mode

PE Sensor CN7/Pin 1 and 2

Cover Open

Sensor

ADF PE Sensor CN18/Pin 2 and 5

ADF DOC

Sensor

CN8/Pin 1 and 2

CN18/Pin 1 and 3

Less than 0.4 V Off: No paper

More than 2.4 V On: Detect the paper

Less than 0.4 V Off: Cover Close

More than 2.4 V On: Cover Open

Less than 0.4 V Off: Document passing

More than 2.4 V On: Document not passing

Less than 0.4 V Off: Detect the document

More than 2.4 V On: No document

TROUBLESHOOTING Troubleshooting 47

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3.3 Error Indications and Fault Occurrence Causes

3.3.1 Error Message List

You can handle most of the troubles with messages/instructions shown on the LCD panel.

Table 3-3. Error Indications and Fault Occurrence Causes

Error Name LCD Message Error Cause Reference

Fatal error (System)

Fatal error (printer mechanism)

Fatal error (Scanner)

Maintenance request (waste ink over flow)

Paper jam error

Ink end error You need to replace the following ink cartridge(s). Ink is out in some I/C.

Incorrect ink cartridge Cannot recognize the following ink cartridge(s). Install them correctly. Incorrect I/C is set.

Ink cartridge cover open error

Paper out error

Head cleaning (Ink low error)

A printer error has occurred. Turn off the printer and turn it on again. See your documentation.

A scanner error has occurred. Please see your documentation.

The printer's ink pads are at the end of their service life. Please contact Epson Support.

Paper is jammed in the printer. Turn off the printer, open the scanner unit, and remove the paper. See your documentation.

The ink cartridge cover is open. Open the scanner unit and close the ink cartridge cover. Press OK to continue.

Paper out. Load paper and press the Start button.

Replace the following ink cartridge(s) before cleaning the print head. Head cleaning was attempted in the Ink low status. Table 3-10. (p62)

RAM trouble occurs. System trouble occurs.

Mechanical trouble occurs.

Scanner error occurs.

The waste ink counter exceeds to capacity. Table 3-5. (p56)

Paper stays in the paper path after paper ejection. Table 3-6. (p56)

Ink replacement was attempted with the Ink Cartridge Cover open.

Failure to load paper to print. Table 3-9. (p60)

Table 3-4. (p50)

Table 3-7. (p59)No ink cartridge error The following ink cartridges have not been installed. Install them. No I/C is set.

Table 3-8. (p60)

A device not supported is connected to the port for the

DSC Direct error Cannot recognize the device.

connection of external memory devices. The DSC demands the current larger than mechanical limit.

Table 3-11. (p62)

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 48

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Table 3-3. Error Indications and Fault Occurrence Causes

Error Name LCD Message Error Cause Reference

That memory card is not available with this unit. Or no

Memory card error Cannot recognize the memory card or disk. Do you want to format?

image can be found in that card when memory card print is started.

Table 3-12. (p62)

Index sheet error 1 (No index sheet)

Index sheet error 2 (Incorrect marking)

Index sheet error 3 (Incorrect card)

Pre-scanning error (photo)

Double feed error

Communication error -- The printer cannot communicate with the PC properly. Table 3-18. (p65)

Scanner unit open error Close the scanner unit firmly. Scanner unit was opened during printing. Table 3-19. (p66)

ADF paper jam error Paper jam in the Automatic Document Feeder. Remove the jammed paper.

FAX error -- A FAX error occurred.

Network error --- A network related error occurred.

There is no index sheet or it is not positioned correctly. Correct and try again.

Photos are not selected or the ovals are marked incorrectly. Please correct and try again.

The contents of the memory card have changed. Print a new index sheet and try again.

Cannot recognize photos. Make sure photos are placed correctly. See your documentation.

Multi-page feed error. Remove and reload the paper, then press the Start button.

The direction of order sheet is opposite. No index sheet is recognized correctly.

When there is a mismatch in the content of the order sheet (When it is not marked though the selection is necessary.)

The different card or updated card is found for that sheet.

Photos cannot be recognized. Table 3-16. (p64)

Double feed during double sided printing. Table 3-17. (p64)

The power was turned on with the document cover opened.

Or paper jammed in the document feeder.

Table 3-13. (p63)

Table 3-14. (p63)

Table 3-15. (p63)

Table 3-20. (p67)

“ 3.5 FAX

Troubleshooting ”

(p.77)

“ 3.4 Network

Troubleshooting ”

(p.75)

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 49

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Scanner Motor

cable

CN11

Scanner Motor

3.3.2 Troubleshooting by Error Message

The following tables provide troubleshooting procedures. Confirm the error message indicated on the LCD, and verify it in the following list for the corresponding troubleshooting remedy. If some parts need to be replaced or repaired, make sure to follow the procedure given in Chapter 4 “DISASSEMBLY/ASSEMBLY”.

Table 3-4. Check point for Fatal error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the Scanner Motor cable is connected to CN11 on the Main Board.

1. Connect the Scanner Motor cable to CN11 on the Main Board.

• Power on

• Anywhere

The Scanner Unit does not initialize when the power is turned on.

Scanner Motor

2. Check if the coil resistance of the Scanner Motor is about 38Ω*1 or 43Ω*2 by using the tester. (refer to Table 3-1).

Note *1: Manufactured by MITSUMI ELECTRIC CO. , LTD.

*2 : Manufactured by Oki Electric Industry Co., Ltd.

3. Check if the Scanner Motor Connector Cable is damaged. 3. Replace the Scanner Motor with a new one.

2. Replace the Scanner Motor with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 50

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CN17

Scanner Carriage

FFC

Scanner Carriage Unit

Table 3-4. Check point for Fatal error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Scanner Carriage

FFC

Check point Remedy

1. Check if the Scanner Carriage FFC is connected to CN17 on the Main Board.

1. Connect the Scanner Carriage FFC to CN17 on the Main Board.

• Power on

• Anywhere

The Scanner Unit does not initialize when the power is turned on.

2. Check if the Scanner Carriage FFC is damaged. 2. Replace the Scanner Carriage FFC with a new one.

1. Check if the Scanner Carriage Unit is damaged. 1. Replace the Scanner Carriage Unit with a new one.

Scanner Carriage

Unit

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 51

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CN9

CR Motor

Connector Cable

CN10

PF Motor

Connector Cable

Table 3-4. Check point for Fatal error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the CR Motor Connector Cable is connected to

CN9 on the Main Board.

1. Connect the CR Motor Connector Cable to CN9 on the Main Board.

• Power on

• Anywhere

When turning on the power, the CR Motor does not operate at all.

When turning on the power, the PF Motor does not operate at all

CR Motor

PF Motor

2. Check if the CR Motor Connector Cable is not damaged. 2. Replace the CR Motor with a new one.

3. Check if the CR Motor operates. 3. Replace the CR Motor with a new one.

1. Check if the PF Motor Connector Cable is connected to CN10 on the Main Board.

1. Connect the PF Motor Connector Cable to CN10 on the Main Board.

2. Check if the PF Motor Connector Cable is not damaged. 2. Replace the PF Motor with a new one.

3. Check if the PF Motor operates. 3. Replace the PF Motor with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 52

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Compression Spring 2.36

Change Lever

Upper Paper Guide Unit

Table 3-4. Check point for Fatal error according to each phenomenon

Occurrence

timing

CR position

• Power on

• Anywhere

Detailed phenomenon

When turning on the power, the Carriage Unit collides to the Change Lever located to the front side of the printer.

Defective

unit/part name

PF Motor

ASF Unit

Check point Remedy

1. Check if the PF Motor Connector Cable is connected to CN10 on the Main Board.

2. Check if the PF Motor Connector Cable is not damaged. 2. Replace the PF Motor with a new one.

3. Check if the PF Motor operates. 3. Replace the PF Motor with a new one.

1. Check if the Compression Spring 2.36 does not come off in the Change Lever.

1. Connect the PF Motor Connector Cable to CN10 on the Main Board.

1. Replace the ASF Unit with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 53

The Carriage Unit collides with the Upper Paper Guide Unit when power is turned on.

Upper Paper Guide

Unit

1. Check if the Paper Guide Upper Unit is correctly assembled.

1. Reassemble the Upper Paper Guide Unit to the Main Frame correctly.

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Slit of the CR Encoder Board

CR Scale

CR Encoder BoardEncoder FFC

Table 3-4. Check point for Fatal error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

CR Scale

Check point Remedy

1. Check if the CR Scale does not come off or it properly passes through the slit of the CR Encoder Board.

2. Check if the CR Scale is not damaged or contaminated. 2. Replace the CR Scale with a new one or clean it

1. Reassemble the CR Scale correctly.

* If the problem is not solved, replace the Main

Board with a new one.

completely.

• Power on

• Anywhere

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 54

When turning on the power, the Carriage Unit collides to the right side of the Main Frame.

CR Encoder Board

1. Check if the Encoder FFC is connected to the CR Encoder Board.

2. Check if the Encoder FFC is not damaged. 2. Replace the Encoder FFC with a new one.

3. Check if the CR Encoder Board is not damaged. 3. Replace the CR Encoder Board with a new one.

1. Connect the Encoder FFC to the CR Encoder Board.

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PF Scale PF Encoder Sensor

CN7

PE Sensor

Connector Cable

Table 3-4. Check point for Fatal error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the PF Scale is not damaged or contaminated. 1. Replace the PF Scale with a new one.

• Power on

• Anywhere

• Operation

• Anywhere

The eject rollers are rotating at high speed when power is turned on. (For about 1 cycle.)

The Scanner Carriage Unit does not operate.

A paper feeding sequence failed to feed the paper, but a paper ejection sequence is performed.

PF Scale/PF

Encoder Sensor

Lower Scanner

Housing

ASF Unit

2. Check if the PF Encoder Sensor is not damaged. 2. Replace the PF Encoder Sensor with a new one.

1. Check if the grease is applied enough on the surface of the Guide Rail of the Lower Scanner Housing.

2. Check if the Scanner Carriage Unit is set correctly. 2. Reassemble the Scanner Carriage Unit.

1. Check if the PE Sensor Connector Cable is connected to CN7 on the Main Board.

1. Apply the grease on the surface of the Guide Rail of the Lower Scanner Housing after wiping the old grease with a dry, soft cloth. (Refer to

Chapter 6 “MAINTENANCE” (p.163))

1. Connect the PE Sensor Connector Cable to CN7 on the Main Board.

2. Check if the PE Sensor Connector Cable is not damaged. 2. Replace the ASF Unit with a new one.

3. Check if the PE Sensor is not damaged. 3. Replace the ASF Unit with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 55

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Paper Back Lever

Extension Spring 6.45

Extension Spring Retard

Backside of ASF Unit

Table 3-5. Check point for the Maintenance request according to each phenomenon

Occurrence

timing

CR position

• Operation

• –

Detailed phenomenon

An error is indicated on the STM or LCD. Waste Ink Pads ---

Defective

unit/part name

Check point Remedy

1. Change the Waste Ink Pads and initialize the Waste Ink Pad Counter. (Refer to Chapter 5

“ADJUSTMENT” (p.150))

Table 3-6. Check point for Paper jam error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

A paper feeding sequence failed to feed the paper, but a paper ejection sequence is performed.

Defective

unit/part name

ASF Unit

Check point Remedy

1. Check if the ASF Unit is properly installed. 1. Install the ASF Unit properly.

2. Check if the Paper Back Lever operates correctly in the paper loading sequence.

2. Set the Extension Spring 6.45 between the ASF Frame and the Paper Back Lever.

• Operation

• Outside HP

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 56

Paper is being resent during paper feeding operation.

ASF Unit

1. Check if the Extension Spring Retard operates correctly in the paper loading sequence.

1. Set the Extension Spring Retard between the Retard Roller Unit and the ASF Frame.

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

Star Wheel Holder Assy

Star Wheel Holders

EJ Roller Unit

Table 3-6. Check point for Paper jam error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Star Wheel Holder

Assy*

Check point Remedy

1. Check if the Star Wheel Holder Assy is correctly assembled.

2. Check if the Star Wheel Holders does not come off. 2. Reassemble the Star Wheel Holders correctly.

1. Reassemble the Star Wheel Holder Assy correctly.

• Operation

• –

Note * : In case that the paper jam error occurs in each operation, the jammed paper contacts the nozzle surface of the Print Head and the Print Head may be damaged.

The top edge of paper does not go through between the EJ Roller Unit and the Star Wheel.

1. Check if the EJ Roller Unit is correctly assembled. 1. Reassemble the EJ Roller Unit correctly.

EJ Roller Unit*

2. Check if the Spur Gear 51.5 is not damaged. 2. Replace the EJ Roller Unit with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 57

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

Upper Paper Guide Unit

Table 3-6. Check point for Paper jam error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the Upper Paper Guide Unit is correctly assembled.

1. Reassemble the Upper Paper Guide Unit to the Main Frame correctly.

• Operation

• –

Note * : In case that the paper jam error occurs in each operation, the jammed paper contacts the nozzle surface of the Print Head and the Print Head may be damaged.

The top edge of paper is not loaded to the PF Roller Unit.

Upper Paper Guide

Unit*

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 58

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

Memory Chip

Connector

CSIC Board

Head FFC

CSIC Board

CSIC Connectors

Table 3-7. Check point for Ink end / No ink cartridge / Incorrect ink cartridge error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Ink Cartridge

Check point Remedy

1. Check if Ink Cartridge is properly installed. 1. Install the Ink Cartridge properly.

2. Check if the Memory Chip is not disconnected or not

2. Replace the Ink Cartridge with a new one.

chipped.

• Power on

• Inside HP

After the printer detects that the carriage is at the home position, an error is displayed.

CSIC Board

CSIC Connector

1. Check if the Head FFC is connected to connector on the CSIC Board.

1. Connect the Head FFC to connector on the CSIC Board.

2. Check if the CSIC Board is not damaged. 2. Replace the CSIC Board with a new one.

3. Check if the CSIC Connector is not damaged. 1. Replace the CSIC Board with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 59

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

LD Roller

Non-adhesive Area

Staples

Cloth moistened

with alcohol

CL Sheet

Adhesive Area

This side down

(Use a post card for

the base sheet)

HopperCompression Spring1.94

Table 3-8. Check point for Ink cartridge cover open error according to each phenomenon

Occurrence

timing

CR position

• Operation

• –

Detailed phenomenon

An error is indicated on the LCD. Ink Cartridge Cover ---

Defective

unit/part name

Check point Remedy

1. Close the Ink Cartridge Cover.

Table 3-9. Check point for Paper out error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

The LD Roller cannot pick up paper although the LD Roller attempt to rotate correctly.

Defective

unit/part name

ASF Unit

Check point Remedy

1. Check if any paper dust is not adhered to the surface of the LD Roller.

1. Set a cleaning sheet in the ASF Unit up side down. Then holding the top edge, try to load the paper from the Printer driver. The micro pearl on the LD Roller surface is removed. To remove severe smear, staple a cloth moistened with alcohol to a post card and clean the roller in the same manner.

• Operation

• –

*If the problem is not solved, replace the ASF

unit with new one.

1. Check if the Hopper operates correctly in the paper loading sequence.

1. Reassemble the Compression Spring 1.94 between the Base Frame and the Hopper.

The Hopper does not operate during the paper loading sequence although the LD Roller rotates to load paper from the ASF

ASF Unit

Unit.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 60

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

Extension Spring 0.143

Guide Pin

Clutch

LD Roller Shaft

Compression

Spring 2.36

Change Lever

Table 3-9. Check point for Paper out error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the Extension Spring 0.143 does not come off in the Clutch mechanism.

1. Reassemble the Extension Spring 0.143 in the Clutch mechanism.

• Operation

• –

The drive of the PF Motor is not transmitted to the LD Roller Shaft.

ASF Unit

2. Check if the positioning hole of the Clutch does not come off from the guide pin of the LD Roller Shaft.

2. Reassemble the positioning hole of the Clutch on the guide pin of the LD Roller Shaft.

3. Check if the Clutch tooth is not damaged. 3. Replace the ASF Unit with a new one.

4. Check if the Clutch is not damaged. 4. Replace the ASF Unit with a new one.

5. Check if the Compression Spring 2.36 does not come off

5. Replace the ASF Unit with a new one.

in the Change Lever.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 61

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Table 3-9. Check point for Paper out error according to each phenomenon

Occurrence

timing

CR position

• Operation

• –

Detailed phenomenon

The LD Roller is not set to the ASF home position and paper is always loaded from the ASF Unit during the paper loading sequence.

Defective

unit/part name

ASF Unit

Check point Remedy

1. Check if the tip of the Change Lever is not damaged. 1. Replace the ASF Unit with a new one.

Table 3-10. Check point for Head Cleaning error (Ink low error) according to each phenomenon

Occurrence

timing

CR position

• Operation

• –

Detailed phenomenon

Head Cleaning is not carried out. Ink Cartridge

Defective

unit/part name

Check point Remedy

1. Check if the ink remains in the Ink Cartridge. 1. Replace the Ink Cartridge with a new one.

2. Check if the Ink Cartridge can be used by installing it to other printer.

2. Replace the Ink Cartridge with a new one.

Table 3-11. Check point for DSC Direct error according to each phenomenon

Occurrence

timing

CR position

• Operation

• –

Detailed phenomenon

The Digital Camera (as a USB device) cannot be recognized and an error is indicated.

Defective

unit/part name

USB Cable 1. Check if the USB Cable is damaged. 1. Replace the USB Cable with a new one.

Digital Camera

2. Confirm whether the digital camera is compatible with the printer.

Check point Remedy

2. Replace the digital camera with a compatible one.

Table 3-12. Check point for Memory Card error according to each phenomenon

Occurrence

timing

CR position

• Operation

• –

Detailed phenomenon

The Memory Card cannot be recognized and an error is indicated.

Defective

unit/part name

Memory Card

Main Board Unit

Check point Remedy

1. Check if the Memory Card is compatible with the printer.

2. Check if the Memory Card is damaged. 2. Replace the Memory Card with a new one.

3. Check if a memory card that the adaptor is needed is inserted into the slot without using the adaptor.

1. Check if the Memory Card slot pins on the Main Board is bent or broken.

1. Replace the Memory Card with a compatible one.

3. Turn off the printer, then remove the card using tweezers or a similar tool.

1. Replace the Main Board Unit with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 62

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

Document Glass

Table 3-13. Check point for Index Sheet 1 error (No index Sheet) according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Document Cover 1. Check if the Document Cover is open. 1. Close the Document Cover.

Check point Remedy

• Operation

• –

Occurrence

timing

CR position

• Operation

• –

Occurrence

timing

CR position

This error occurs when attempting to print using the Index Sheet.

Table 3-14. Check point for Index Sheet error 2 (Incorrect marking) according to each phenomenon

Detailed phenomenon

This error occurs when attempting to print using the Index Sheet.

Table 3-15. Check point for Index Sheet error 3 (Incorrect card) according to each phenomenon

Detailed phenomenon

Index Sheet

Scanner Housing

Upper

Defective

unit/part name

Index Sheet

Defective

unit/part name

1. Check if the Index Sheet is set in the wrong way. 1. Set the Index Sheet correctly.

2. Check if the Index Sheet’s standard position is clean. 2. Reprint the Index Sheet.

1. Check if the Document Glass is clean. 1. Clean the Document Glass.

Check point Remedy

1. Check if the mark of the Index Sheet has been properly marked out.

Check point Remedy

1. Mark it out properly.

Index Sheet

• Operation

• –

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 63

This error occurs when attempting to print using the Index Sheet.

Memory Card

1. Check if the Index Sheet was printed from the inserted Memory Card.

1. Check if the Memory Card storing the Index Sheet data is inserted.

2. Check if the Memory Card is damaged. 2. Replace the Memory Card with a new one.

1. Change the Index Sheet to the one printed from the inserted Memory Card.

1. Insert Memory Card storing the Index Sheet data.

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Extension Spring Retard

Backside of ASF

Paper Back Lever

Extension Spring 6.45

Table 3-16. Check point for Pre-scanning error (photo) according to each phenomenon

Occurrence

timing

CR position

• Operation

• –

Detailed phenomenon

No photos cannot be recognized and an error is indicated.

Defective

unit/part name

Photo

Check point Remedy

1. Check if the photo is set correctly. 1. Set the photo correctly.

Table 3-17. Check point for Double feed error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the Extension Spring Retard operates correctly in the paper loading sequence.

1. Set the Extension Spring Retard between the Retard Roller Unit and the ASF Frame.

• Operation

• –

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 64

After both surfaces were printed, the paper was ejected but an error is displayed.

ASF Unit

2. Check if the Paper Back Lever operates correctly in the paper loading sequence.

2. Set the Extension Spring 6.45 between the ASF Frame and the Paper Back Lever.

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

CN1

Panel FFC

CN23

Power Supply Unit

Cable

Power Supply Unit

Power Supply

Unit Cable

Table 3-18. Check point for Communication error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the Panel FFC is connected to CN1 on the Panel Board.

1. Connect the Panel FFC to CN1 on the Panel Board.

• Power on

• Anywhere

• Power on

• Anywhere

When turning on the power, the printer does not operate at all.

Panel Unit

Power Supply Unit

2. Check if the Panel FFC is not damaged. 2. Replace the Panel FFC with new one.

3. Check if the Panel Board is not damaged. 3. Replace the Panel Board with new one.

1. Check if the Power Supply Unit Cable is connected to CN23 on the Main Board.

2. Check if the Power Supply Unit Cable/Power Supply Unit is not damaged.

1. Connect the Power Supply Unit Cable to CN23 on the Main Board.

2. Replace the Power Supply Unit with a new one. * If the problem is not solved, replace the Main

Board with new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 65

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CN20

Panel FFC

CN8

Cover Open Sensor cable

Table 3-18. Check point for Communication error according to each phenomenon

Occurrence

timing

CR position

• Operation

• –

Detailed phenomenon

When turning on the power, the power on sequence is performed correctly. But, when any printer job is sent to the printer, a communication error is indicated with STM3.

Defective

unit/part name

USB Cable

Main Board Unit

Check point Remedy

1. Check if the USB Cable is connected between the printer and the PC.

1. Check if an correct model name is stored into the address of the EEPROM on the Main Board.

2. Check if the Panel FFC is connected to CN20 on the Main Board.

1. Connect the USB Cable to the printer and the PC.

1. Use the Adjustment Program to write the correct value to the EEPROM address.

2. Connect the Panel FFC to CN20 on the Main Board.

Table 3-19. Check point for Scanner unit open error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Is the Cover Open Sensor cable properly connected to CN8 on the Main Board?

1. Connect the Cover Open Sensor cable to CN8 on the Main Board.

• Operation

• Anywhere

The Printer Cover is closed, but the cover open error is displayed.

Cover Open Sensor

2. Is the Cover Open Sensor cable damaged? 2. Replace the Cover Open Sensor cable with a new one.

3. Is the Cover Open Sensor damaged? 3. Replace the Cover Open Sensor with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 66

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

ADF Sensor Cable

CN18

ADF PE Sensor Lever

ADF Frame Assy

ADF PF Roller

Spur Gear 6.4

Table 3-20. Check point for ADF Paper Jam error according to each phenomenon

Occurrence

timing

CR position

• Power on

• –

Detailed phenomenon

After turning on the power and the initialization process completes, an error is indicated on the LCD panel.

Defective

unit/part name

ADF Cover Assy

Check point Remedy

1. Check if the ADF Cover Assy is opened. 1. Close the ADF Cover Assy.

• Operation

• Before ADF PF Roller

The document is fed, but the reading process does not starts, and an error is indicated.

ADF PE Sensor

Lever

1. Check if the ADF Sensor Cable is connected to CN18 on the Main Board.

1. Connect the ADF Sensor Cable to CN18 on the Main Board.

2. Check if the ADF Sensor Cable is damaged. 2. Replace the ADF Frame Assy with a new one.

1. Check if the ADF PE Sensor Lever is deformed or

1. Replace the ADF Frame Assy with a new one.

damaged.

1. Check if the Spur Gear 6.4 is correctly attached to the

1. Attach the Spur Gear 6.4 correctly.

ADF PF Roller.

ADF PF Roller

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 67

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Extension Spring Retard

Backside of ASF Unit

Paper Back Lever

Extension Spring 6.45

3.3.3 Superficial Phenomenon-Based Troubleshooting

This section explains the fault locations of the error states (print quality and abnormal noise, ADF/Scanner’s malfunctions) other than the error states in the previous section.

 Table 3-21. Check point for the error that multiple sheets of paper are always loaded without error messages (p.68)

 Table 3-22. Check point for the abnormal noise (p.69)

 Table 3-23. Check point for the defective scanned image quality (p.69)

 Table 3-24. Check point for the ADF’s malfunctions (p.70)

 Table 3-25. Check point for the defective printing quality (p.70)

Table 3-21. Check point for the error that multiple sheets of paper are always loaded without error messages

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the Extension Spring Retard operates correctly in the paper loading sequence.

1. Set the Extension Spring Retard between the Retard Roller Unit and the ASF Frame.

• Operation

• –

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 68

The LCD and STM3 are not indicating error conditions. But, multiple sheets of paper are always loaded from the ASF Unit.

ASF Unit

2. Check if the Paper Back Lever operates correctly in the paper loading sequence.

2. Set the Extension Spring 6.45 between the ASF Frame and the Paper Back Lever.

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

ADF Pressing Plate

Compression Spring 0.25

Table 3-22. Check point for the abnormal noise

Occurrence

timing

CR position

• Anytime

• Anywhere

Detailed phenomenon

The abnormal noise occurs at the first power on timing and during each operation although the printing operation is performed.

The Carriage Unit collides to the Upper Paper Guide Unit during each operation.

Defective

unit/part name

Carriage Unit

ASF Unit

Upper Paper Guide

Unit

Check point Remedy

1. Check if the grease on the Carriage Path is sufficient. 1. Wipe off the remaining grease on the Carriage path and lubricate it on its frame.

1. Check if the Change Lever moves smoothly. 1. Replace the ASF Unit with a new one.

1. Check if the Upper Paper Guide Unit is attached

securely. (check if it interferes with the Carriage Unit)

1. Reassemble the Upper Paper Guide to the Main Frame.

Table 3-23. Check point for the defective scanned image quality

Print Quality

State

• Scanned image is not clear.

Detailed phenomenon

There are dusts or the like on the Document Glass. (white dots appear on the scanned image)

There are dusts or the like on the LED inside the Rod Lens Array. (vertical stripes appear on the scanned image)

The LED of Scanner Carriage Unit does not light up.

Defective

unit/part name

Upper Scanner

Housing

Scanner Carriage

Unit

Scanner Carriage

Unit

Check point Remedy

1. Check if there is any foreign material on the Document Glass.

1. Check if there is not foreign material on the LED. 1. Remove the foreign material from the

1. Check if the LED lights up. 1. Replace the Scanner Carriage Unit with a new

1. Check if the Compression Spring 0.25 does not come off.

1. Remove the foreign material from the Document Glass. (Refer to Chapter 6

“MAINTENANCE” (p.163).)

Document Glass (blow away the dusts).

one.

1. Install the Compression Spring 0.25 properly.

The quality of the scanned image using ADF is poor.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 69

ADF Pressing

Plate

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ADF EJ Roller

Spur Gear 9.2

Seal rubber part

Compression

Spring 2.7

Table 3-24. Check point for the ADF’s malfunctions

Occurrence timing document position

• At the start of scanning

• Document support

Detailed phenomenon

The document is set on the ADF, but the scanning operation does not start.

Defective

unit/part name

ADF DOC

Sensor

Check point Remedy

1. Check if the ADF DOC Sensor Lever is damaged. 1. Replace the ADF Frame Assy with a new one.

1. Check if the Spur Gear 9.2 is properly installed to the ADF EJ Roller.

1. Install the Spur Gear 9.2 properly.

• At the end of scanning

• Near the Paper eject tray

Print Quality State Detailed phenomenon

• Dot missing and mixed colors

The paper eject operation does not complete after the scanning, and the document is not ejected completely.

Ink is scarcely ejected to the Cap from the Printhead.

Ink is ejected to the Cap from the Print Head, but the printer does not recover from the error after cleaning or ink change.

ADF EJ Roller

Table 3-25. Check point for the defective printing quality

Defective

unit/part name

1. Check if there is not any foreign material/damage around the seal rubber part on the Cap Unit.

Ink System Unit

(Cap Unit)

2. Check if the Compression Spring 2.7 is correctly mounted on the Cap Unit.

1. Check if it returns to normal by performing CL operation

Print Head

Cleaner Blade

Main Board 1. Check if the Main Board is not damaged. 1. Replace the Main Board with a new one.

or replacing the Ink Cartridge.

2. Check if the Print Head is not damaged. 2. Replace the Print Head with a new one.

1. Check if the Cleaner Blade does not have paper dust or bending.

Check point Remedy

1. Remove the foreign material around the seal rubber parts carefully.

2. Replace the Ink System Unit with a new one.

1. Perform CL operation and the Ink Cartridge replacement specified times. If it doesn’t work, change the Print Head with a new one.

1. Replace the Ink System Unit with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 70

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Print Head

Connector

CN5

Head FFC

CN4

CN21

CR movement

direction

Table 3-25. Check point for the defective printing quality

Print Quality State Detailed phenomenon

Defective

unit/part name

Check point Remedy

• White streak / abnormal discharge

• White streak / color unevenness occurrence

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 71

Ink is ejected to the Cap from the Print Head, but printing is not done at all after cleaning or ink change, or abnormal discharge occurs.

Vertical banding appears against the CR movement direction. And, it looks like uneven printing.

[Note] If the problem is not solved, replace the

CR Motor with a new one.

1. Check if the Head FFC is securely connected to the Print Head Connectors and the Main Board Connectors (CN4,

1. Connect the Head FFC to the Print Head and the Main Board Connectors.

CN5, and CN21).

Head FFC

2. Check if the Head FFC is not damaged. 2. Replace the Head FFC with a new one.

Print Head

1. Check if it returns to normal by performing CL operation or replacing the Ink Cartridge.

1. Perform CL operation and the Ink Cartridge replacement specified times. If it doesn’t work, change the Print Head with a new one.

Main Board Unit 1. Check if the Main Board is not damaged. 1. Replace the Main Board Unit with a new one.

Adjustment

1. For printing in the Bi-D mode, check if Bi-D Adjustment has been performed properly.

1. Perform Bi-D Adjustment to correct print start timing in bi-directional printing. (Refer to

Chapter 5 “ADJUSTMENT” (p.150).)

1. Check if the Nozzle Check Pattern is printed properly. 2. Perform Head Cleaning and check the Nozzle Check Pattern. (Refer to Chapter 5

Print Head

“ADJUSTMENT” (p.150).)

If the problem is not solved, replace the Print Head with a new one.

1. Check if there is any foreign material on the Carriage

path.

1. Remove foreign material from surface of the Carriage path.

2. Check if the Main Frame is deformed. 2. Replace the Main Frame with a new one.

Main Frame

3. Check if the grease is enough on the Carriage path of the Main Frame.

3. After wiping the grease G-71 on the Carriage path with a dry, soft cloth, coat it with grease. (Refer to Chapter 6 “MAINTENANCE”

(p.163).)

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CR movement

direction

PF Roller Unit

Table 3-25. Check point for the defective printing quality

Print Quality State Detailed phenomenon

Defective

unit/part name

Check point Remedy

• White streak / color unevenness occurrence

Micro banding appears horizontally against the CR movement direction and it appears with the same width.

[Note] If the problem is not solved, replace the

PF Motor with a new one.

The Star wheel mark against the CR movement direction.

Printer driver & exclusive paper

Print Head

PF Roller Unit

1. Check if the suitable paper is used according to the printer driver setting.

1. Check if the Nozzle Check Pattern is printed correctly. 1. Perform the Head Cleaning and check the

1. Check if there is not any foreign material on the surface of the PF Roller Unit.

2. Check if the PF Roller Unit is not damaged. 2. Replace the PF Roller Unit with a new one.

1. Check if the Star Wheel Holder does not come off. 1. Reassemble the Star Wheel Holder correctly.

2. Check if the surface of the Star Wheel Holder Assy is flat. 2. Replace the Star Wheel Holder Assy with a new

1. Use the suitable paper according to the printer driver setting.

Nozzle Check Pattern. (Refer to Chapter 5

“ADJUSTMENT” (p.150).)

If the problem is not solved, replace the Print Head with a new one.

1. Clean the surface of the PF Roller Unit carefully with the soft cloth.

one.

Star Wheel Holder

Assy

Printing is blurred.

Printer driver & exclusive paper

Print Head

1. Check if the suitable paper is used according to the printer driver setting.

1. Check if the correct Head ID is stored into the EEPROM by using the Adjustment Program.

1. Use the suitable paper according to the printer driver setting.

1. Input 25-digit code of the Head ID into the EEPROM by using the Adjustment Program.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 72

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LD Roller

Front Paper Guide Unit

Porous Pad Front Paper Guide

Table 3-25. Check point for the defective printing quality

Print Quality State Detailed phenomenon

Defective

unit/part name

Check point Remedy

• Print start position slip

• Ink stain of paper

The printing operation is correctly performed. But, the top margin is insufficient than usual one.

Ink stain occurs at the back, top edge or bottom edge of the print paper.

1. Check if any paper dust is not adhered to the surface of the LD Roller.

ASF Unit

1. Check if the Front Paper Guide Unit is free from ink stain.

Front Paper Guide

2. Check if heaps of ink are not formed on Porous Pad Front Paper Guide.

EJ Roller Unit 1. Check if the EJ Roller Unit is free from ink stain. 1. Clean the EJ Roller Unit with a soft cloth.

PF Roller Unit 1. Check if the PF Roller Unit is free from ink stain. 1. Clean the PF Roller Unit with a soft cloth.

1. Set a cleaning sheet in the ASF up side down. Then holding the top edge, try to load the paper from the Printer driver. The micro pearl on the LD Roller surface is removed. To remove severe smear, staple a cloth moistened with alcohol to a post card and clean the roller in the same manner. As for the cleaning sheet, refer to

“ Check point for Paper out error according to each phenomenon ” (p.60).

* If the problem is not solved, replace the ASF

Unit with a new one.

1. Clean the Front Paper Guide Unit with a soft cloth.

2. Replace the Front Paper Guide Assy with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 73

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Star Wheels

Table 3-25. Check point for the defective printing quality

Print Quality State Detailed phenomenon

Defective

unit/part name

Check point Remedy

• Ink stain of paper

Ink sticks to other than the print area of the paper, resulting in contamination.

Print Head

Upper Paper Guide

Unit

Star Wheel Holder

Assy

1. Check if the Print Head Cover does not have the ink drop. 1. Clean the Print Head Cover carefully with a soft cloth.

1. Check if the Upper Paper Guide Unit is free from ink

stain.

1. Check if the Star Wheels is free from ink stain. 1. Clean the Star Wheels with a soft cloth.

1. Clean the Upper Paper Guide Unit with a soft cloth.

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3.4 Network Troubleshooting

The following table describes the troubleshooting related to the Network function of the EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW.

 Troubles in Network Settings

Table 3-26. Troubles in Network Settings

Symptom Check Point Remedy

Connection with Access Point/ Detection of Access Point can not be made (Wireless LAN)

Communication with wired LAN can not be made

1. Check if Access Point is ready for the connection.

2. Check if Access Point is too far from the printer or blocked by obstruction.

3. Check if Access Point has any limitation for the access.

4. Check if Access Point setting is made for non-display of the SSID (Network).

5. Check if WEP key or setting for the password is correct.

1. Check if the Wireless LAN Setting on the Control Panel is “Disable”.

2. Check if the combination for the HUB and router etc. and Link Speed of the Printer is proper.

3. Check if 10Base-T Repeater HUB is used.

Check if the connection can be made from the other devices.

Move Access Point closer to the printer or clear off the obstruction.

Check Access Point and change the setting for the access by setting the MAC Address or IP Address, etc. of the printer.

Input the SSID from the Control Panel.

Check the WEP key and the password in a case-sensitive manner.

Change the Wireless LAN Setting into because Wireless LAN and Wired LAN can not be used at the same time.

Correct the Link Speed setting properly.

Try other HUBs (Switching HUB etc.).

“Disable”

 Troubles in installing a software

Table 3-27. Troubles in Installing a Software

Symptom Check Point Remedy

“Can not connect to internet thru LAN” is displayed.

1. In Wireless LAN’s case, check if the network connection between the PC and Access Point is made.

2. In Wired LAN’s case, check if the computer and the printer are properly connected to a LAN port such as a hub or a router.

3. Check the status of network settings/connection by printing the network status sheet.

4. Check if the link lamp on the Access Point or hub connected to the printer is lighting or flashing.

5. Check is IP address is correctly set.

6. For the setting of the Windows Firewall or commercially available security software, check if the installed network access is set to “Shut down” or “Block” etc.

Correctly connect the computer and the Access Point.

Correctly connect the computer and the printer to a LAN port such as a hub or router using a LAN cable.

Correctly set the network connection again if the network connection is not made.

• Try using another port.

• Replace the LAN cable.

• Configure Wireless LAN setting correctly.

Correctly set IP address.

Set the Windows Firewall or commercially available software as the exceptional application. *If the problem is not solved when using the commercially available security software, restart it once.

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 Troubles during printing and scanning from PC

Table 3-28. Troubles during printing and scanning from PC

Symptom Check Point Remedy

Print cannot be made Scan cannot be made

EPSON Scan cannot be started

1. In Wireless LAN’s case, check if the network connection between the PC and Access Point is made.

2. In Wired LAN’s case, check if the computer and the printer are properly connected to a LAN port such as a hub or router.

3. Check the status of network settings/connection by printing the network status sheet.

4. Check if the link lamp on the Access Point or hub connected to the printer is lighting or flashing.

5. Check if the network settings are correctly configured?

6. Check if the network setting screen is displayed on the Control Panel.

1. For EPSON Scan settings, check if IP address is set directly.

Correctly connect the computer and the Access Point.

Correctly connect the computer and the printer to a LAN port such as a hub or router using a LAN cable.

Correctly set the network connection again if the network connection is not made.

• Try using another port.

• Replace the LAN cable.

• Configure Wireless LAN setting correctly.

Correctly configure the network settings.

Close the screen.

If IP address is set using the DHCP function, specify IP address by searching address.

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Item Information

Communication start date / time

Year/month/day/hour/minute

Communication type

Sending/receiving/polling reception

Communication ID

Sending/polling reception:

• Destination name of speed dial (first 20 characters)

• Telephone number (last 20 characters)

• Destination fax ID (20 characters)

Receiving:

• Destination fax ID (20 characters)

Airtime Hour/minute/second

Communication pages

0 to 100

Communication result

Common:

Normal/cancel/error code

Sending/polling reception:

No dial tone detected/No fax signal detected/Busy tone detected

CHECK

P O I N T

Item Information

Communication start date / time

Year/month/day/hour/minute

Communication type

Sending/receiving/polling reception

Communication ID

Sending/polling reception:

• Destination name of speed dial (first 20 characters)

• Telephone number (last 20 characters)

• Destination fax ID (20 characters)

Receiving:

• Destination fax ID (20 characters)

Airtime Hour/minute/second

Communication pages

0 to 100

Communication result

Common:

Normal/cancel/error code

Sending/polling reception:

No dial tone detected/No fax signal detected/Busy tone detected

Diagnosing code 10 bytes

Diagnosing code

The latest 43 commands/responses*

• Time stamp

• Sending / receiving

• Command /response code (See Table 3-32. Command/Response

Code (p.79))

• FCF/FIF (first 33 octets).

3.5 FAX Troubleshooting

3.5.1 FAX Log

When an error related to fax occurs, it is not only indicated on the LCD but also saved as a log file. The error code is recorded in it, and according to this log the contents of the error can be confirmed

Table 3-29. FAX Log (1)

Log Name Description

Latest log (Last Transaction)

Communication log (Fax Log)

Power failure log (Fax Log)

TROUBLESHOOTING FAX Troubleshooting 77

The latest communication log of sending / polling reception

The following information is stored.

Note * : For error codes, see Table 3-31. Error Code List

(p.78).

The information stored in this log is the same as the communication log. However, since the airtime is “Unknown” in this case, the result of it is recorded as “power failure”.

Save

Destination

Nonvolatile memory

The communication log is not stored under the following conditions:  When the sending operation is canceled while storing B&W

image or waiting for redialing.

 In the case of a power failure during the operation of sending/

polling reception including waiting status for redial, or during receive operation.

 When the receiving operation is canceled before the fax signal is

detected.

 If the fax signal is not detected during receiving operation.

Table 3-30. FAX Log (2)

Log Name Description

The following information of the latest communication is stored.

Protocol trace

Note * : If a large amount of FIF is received, the recorded

command/response may be less than 43.

Save

Destination

Volatile memory

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 Error codes

Table 3-31. Error Code List

Error Code

(HEX)

000

C000 Successful completion (Color) Complete OK Color

400 Communication error Communication error Error code

401 Communication error Communication error Error code

402 Communication error Communication error Error code

403 Communication error Communication error Error code

404 Communication error Communication error Error code

405 Communication error Communication error Error code

407 Communication error Communication error Error code

408 Communication error Communication error Error code

409 Communication error Communication error Error code

410 Communication error Communication error Error code

412 Communication error Communication error Error code

416 Communication error Communication error Error code

417 Communication error Communication error Error code

418 Communication error Communication error Error code

420

421 Communication error Communication error Error code

422 Communication error Communication error Error code

427 Communication error Communication error Error code

433 Communication error Communication error Error code

434 Communication error Communication error Error code

436 Communication error Communication error Error code

459 Communication error Communication error Error code

490 Communication error Communication error Error code

494 Communication error Communication error Error code

495 Communication error Communication error Error code

496 Communication error Communication error Error code

501 Communication error Communication error Error code

502 Communication error Communication error Error code

503 Communication error Communication error Error code

504 Communication error Communication error Error code

Phenomenon LCD Display Print Example

Successful completion (Monochrome)

Fax signal was not detected during receive operation. (The call was a telephone call)

Complete OK

Not displayed ---

Table 3-31. Error Code List

Error Code

(HEX)

505 Communication error Communication error Error code

540 Communication error Communication error Error code

541 Communication error Communication error Error code

542 Communication error Communication error Error code

543 Communication error Communication error Error code

544 Communication error Communication error Error code

550 Communication error Communication error Error code

554 Communication error Communication error Error code

620 Communication error Communication error Error code

621 Communication error Communication error Error code

623 Communication error Communication error Error code

624 Communication error Communication error Error code

630

631 Communication error Communication error Error code

632 Communication error Communication error Error code

633 Communication error Communication error Error code

634

637

638

700

706 System error System Error Error code

709 Communication error Communication error Error code

815 Communication error Communication error Error code

870 The image memory is full Memory Full Memory Full

871

873 Communication error Communication error Error code

874 Communication error Communication error Error code

875 Communication error Communication error Error code

880 System error System Error Error code

881 System error System Error Error code

Phenomenon LCD Display Print Example

A busy tone was detected after dialing

A fax signal was not detected for a given length of time after dialing

A dial tone was not detected before dialing

A power failure occurred during communication

The communication was canceled by an operation

The maximum number of files was exceeded

Talking

(Line Busy)

No Answer No Answer

No Dial Tone No Dial Tone

Not displayed Power Fail

Canceled Canceled

Error code Error code

Talking

(Line Busy)

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Table 3-31. Error Code List

Error Code

(HEX)

882 System error System Error Error code

883 System error System Error Error code

884 System error System Error Error code

928

F0B Communication error Communication error Error code

F1E Communication error Communication error Error code

F20 Communication error Communication error Error code

F21 System error System Error Error code

F23 Communication error Communication error Error code

F24 Communication error Communication error Error code

F25 Communication error Communication error Error code

F27 System error System Error Error code

F28 System error System Error Error code

F29 Communication error Communication error Error code

F2A Communication error Communication error Error code

F2B No image data for reprint exists No Image ---

F2F System error System Error Error code

F3A Communication error Communication error Error code

F51 System error System Error Error code

F57 Communication error Communication error Error code

F58 Communication error Communication error Error code

F59 System error System Error Error code

F60 A scanner fatal error occurs

F61 A printer fatal error occurs

F62 Reserved --- Error code

F63

F64

Phenomenon LCD Display Print Example

Collision (A call signal was detected when shifting to dial operation)

ADF misfeed or paper jam occurred

The memory for printing received image is full

Not displayed ---

See Table 3-3. Error

Indications and Fault

Occurrence Causes

(p.48)

See Table 3-3. Error

Indications and Fault

Occurrence Causes

(p.48)

--- Error code

Error code Error code

Error code

 Command/response code

Table 3-32. Command/Response Code

Command/

response code

DIS 80 - Digital Identification Signal

CSI 40 - Called Subscriber Identification

NSF 20 - Non-Standard Facilities

DTC 81 - Digital Transmit Command

CIG 41 - CallInG subscriber identification

NSC 21 - Non-Standard facilities Command

PWD C1 - PassWorD

SEP A1 - Selective Polling

Reserved (PSA) 61 - Polled SubAddress

Reserved (CIA) E1 - Calling subscriber Internet Address

Reserved (ISP) 11 - Internet Selective Polling address

DCS 82 - Digital Command Signal

TSI 42 - Transmitting Subscriber Identification

NSS 22 - Non-Standard facilities Set-up

SUB C2 - SUBaddress

SID A2 - Sender IDentification

TRN E6 - Training

TCF F0 - Training Check

CTC 12 - Continue To Correct

Reserved (TSA) 62 - Transmitting Subscriber internet Address

Reserved (IRA) E2 - Internet Routing Address

CFR 84 - ConFirmation to Receive

FTT 44 - Failure To Train

CTR C4 - Response for Continue To correct

Reserved (CSA) 24 - Called Subscriber internet Address

EOM 8E - End Of Message

MPS 4E - MultiPage Signal

EOP 2E - End Of Procedure

PRI-EOM 9E - Procedure Interrupt-End Of Message

PRI-MPS 5E - Procedure Interrupt-MultiPage Signal

PRI-EOP 3E - Procedure Interrupt-End Of Procedure

Reserved (EOS) 1E - End Of Selection

PPS-EOM BE 8E Partial Page Signal-End Of Message

FCF value (HEX)

(LSB first: X=0)

First Second

Content

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Table 3-32. Command/Response Code

Command/

response code

PPS-MPS BE 4E Partial Page Signal-MultiPage Signal

PPS-EOP BE 2E Partial Page Signal-End Of Procedure

PPS-PRI-EOM BE 9E

PPS-PRI-MPS BE 5E

PPS-PRI-EOP BE 3E

PPS-EOS BE 1E Partial Page Signal-End Of Selection

PPS-NULL BE 00 Partial Page Signal-partial page boundary

EOR-EOM CE 8E End Of Retransmission-End Of Message

EOR-MPS CE 4E End Of Retransmission-MultiPage Signal

EOR-EOP CE 2E End Of Retransmission-End Of Procedure

EOR-PRI-EOM CE 9E

EOR-PRI-MPS CE 5E

EOR-PRI-EOP CE 3E

EOR-EOS CE 1E End Of Retransmission-End Of Selection

EOR-NULL CE 00

RR 6E - Receive Ready

MCF 8C - Message ConFirmation

RTP CC - ReTrain Positive

RTN 4C - ReTrain Negative

PIP AC - Procedure Interrupt Positive

PIN 2C - Procedure Interrupt Negative

PPR BC - Partial Page Request

RNR EC - Receive Not Ready

ERR 1C - Response for End of Retransmission

Reserved (FDM) FC - File Diagnostic Message

DCN FA - DisCoNnect

CRP 1A - Command RePeat

Reserved (FNV) CA - Field Not Valid

FCF value (HEX)

(LSB first: X=0)

First Second

Content

Partial Page Signal-Procedure InterruptEnd Of Message

Partial Page Signal-Procedure InterruptMultiPage Signal

Partial Page Signal-Procedure InterruptEnd Of Procedure

End Of Retransmission-Procedure Interrupt-End Of Message

End Of Retransmission-Procedure Interrupt-MultiPage Signal

End Of Retransmission-Procedure Interrupt-End Of Procedure

End Of Retransmission- partial page boundary

Table 3-32. Command/Response Code

Command/

response code

PIX FF - PIXel image

Space Other combinations Unknown command/response

FCF value (HEX)

(LSB first: X=0)

First Second

Content

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CHECK

P O I N T

3.5.2 Error Code/Superficial Phenomenon-Based Troubleshooting

This section explains the troubleshooting procedures based on the error codes and superficial phenomenon.

 When an error occurs, it may be displayed on the LCD

panel with a message instead of an error code. To check the error code, print out a fax log.

 If the problem is not solved even after carrying out the

remedy shown in the Table 3-33, print out a protocol trace to analyze the cause of the error.

Table 3-33. Troubleshooting based on the error code/superficial phenomenon

Error code (LCD Message)/Phenomenon Description Remedy

Turn off v.34 and try again.

Communication Error (The error is indicated with error code on the fax log.)

Line Busy The line is busy. Try again later.

No answer

Power fail

706,880-884,F21,F27-F28,F2F,F51,F59 A system error (fax circuit failure) occurs Replace the Main board with a new one.

Memory full Out of Memory

871 Maximum number of files is exceeded

F60 A scanner fatal error occurred

F61 A printer fatal error occurred

F62-F63 Reserved ---

F64 The memory for printing received image is full Ask the sender to resend the fax in several batches.

Cannot receive faxes

Communication error

The other end of the line does not answer.

The other end of the line answered but no answer tone is detected.

Power failure occurred during sending/receiving/ printing/redialing.

The telephone cable is not connected properly. Connect the telephone cable properly.

The telephone line is not working. Verify if the phone line works by connecting to a phone to it.

Auto answer is set to “N”. Set to “Y”.

DRD setting is incorrect.

Calling signal cannot be detected. Contact the telephone company or obtain the fax log for more analysis.

Turn off ECM and try again.

When using xDSL, check the connection from “Line” jack to the fax via the xDSL splitter.

When using TAM, check the connection from “Line” jack to the TAM via the fax.

Check if the telephone line makes any sounds.

Check the number and dial again.

Confirm the PS Board Connector Cable/PS Board is not damaged, and retry.

Ask the sender to resend the fax in several batches.

See Table 3-4 “ Check point for Fatal error according to each phenomenon ” (p.50)

Set the setting to “ALL” and try again. Should other ring patterns be selected, contact the telephone company.

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Table 3-33. Troubleshooting based on the error code/superficial phenomenon

Error code (LCD Message)/Phenomenon Description Remedy

The telephone cable is not connected properly. Connect the telephone cable properly.

Cannot dial

Cannot receive/send faxes in color

Cannot print all the received data when printing data stored in memory

Images run off the paper

The telephone line is not working. Verify if the phone line works by connecting to a phone to it.

Pulse/Tone dial setting error Turn the setting to the other one and try again.

ECM is set to off. Set to on and try again.

Fax mode is set to “B&W only”. Set to “B&W/Color”.

The size of the memory is 2.0 Mbyte. If the data become over the set threshold, oldest data are deleted to make room for new ones.

Auto reduction is set to off. Set auto reduction to on and reprint the data.

Paper size setting does not match the size of the received data.

Paper size setting does not match the size of papers in the tray.

Ask the sender to resend the data if necessary because the data deleted from the memory can not be restored.

Choose the correct setting and reprint the data.

Choose the correct setting or load correct sized papers in the tray and reprint the data.

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Telephone line

simulator

Telephone

EXT port

Line port

Repaired/refurbished

EPSON WorkForce 600/

EPSON Stylus OFFICE

TX600FW/BX600FW/

EPSON Stylus SX600FW/

ME OFFICE 700FW

Fax cable Fax cable

Fax cable

*Regarding FAX number, refer to the telephone line simulator’s manual.

*Repaired/refurbished EPSON WorkForce 600/

EPSON Stylus OFFICE TX600FW/BX600FW/ EPSON Stylus SX600FW/ME OFFICE 700FW is represented by “R” unit from this.

*Select default setting to “R” unit before this

check referring to the following table.

3.6 Fax Function/External Connection (EXT port) Function Check

3.6.1 Outline

Fax function/External connection (EXT port) function must be checked in addition to usual printing/scanning function after repairing/refurbishing the defective units. The following table describes each check method. Select an applicable Fax Function check method in your repair center and implement this operation.

Table 3-34. Fax Function/EXT port Function check

Checked

Function

Fax

Function

External Connection (EXT port)

Function

Note *1 : In case of these methods, you have to use telephone line simulator for checking fax

*2 : You have to check this test whether you select any check method above.

TROUBLESHOOTING Fax Function/External Connection (EXT port) Function Check 83

Check

Method

• PC (OS: Win XP)

(p.83)

(Only

(p.87)

(p.88)

---

• Repaired/Refurbished unit (1unit)

• Telephone line simulator*1 (1pcs.)

• Fax cable (2pcs.)

• Guaranteed unit (e.g. EPSON WorkForce 600/EPSON

Stylus OFFICE TX600FW/ BX600FW/EPSON Stylus SX600FW/ ME OFFICE 700FW)

• Repaired/Refurbished unit (1unit)

• Telephone line simulator*1 (1pcs.)

• Fax cable (2pcs.)

• Guaranteed unit (e.g. EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/ BX600FW/EPSON Stylus SX600FW/ ME OFFICE 700FW)

• Repaired/Refurbished unit (1unit)

• PBX in your office (internal phone)

• Fax cable (2pcs.)

• Telephone (1pcs.)

• Fax cable (1pcs.)

Method A

(PC FAX)

Method B

simulator)

Method C

(PBX FAX)

function. For your reference, web site address of the simulator is outlined below. (as of August 2007)

http://www.telephonetribute.com/telco_line_simulators.html http://www.skutchelectronics.com/sims.htm

Necessary Tools Check Point

[Sender’s check point]

Make sure that printer send fax data correctly.

[Receiver’s check point]

Make sure that printer receive fax data correctly.

1. Check if you can hear ringing tone from telephone before receiving fax. In this case, the telephone sounds ringing.

2. Check if you can’t hear dial tone from the telephone during receiving fax data. In this case, the telephone doesn’t sound dial tone.

3.6.2 Fax Function and External Connection Function Check

The following shows the detailed check condition/procedure of each method.

3.6.2.1 Fax Function Check by [Method A] and External Connection Function Check

SETTING METHOD

Table 3-35. Default Settings of Repaired

EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON

Stylus SX600FW/ME OFFICE 700FW (“R”)

No Function Default Setting

1 Resolution Standard

2 Contrast Normal

3 Paper size

4 Automatic reduction On

5 Last transmission report Off

6 Dial mode Tone

7 DRD All

8 ECM On

9 V.34 On

10 Rings to answer

Note * : This default setting is applied for [Condition B] and [Condition C].

For US, Canada, Latin:“Letter”

For other destinations:“A4”

“5”

*For Taiwan, Singapore: “2”

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CHECK PROCEDURE

[Sender: PC =>Receiver: “R” unit]

1. Install test chart (test chart name: “ITUT#1LTR.pdf”) to PC.

2. Open test chart and select “File” menu.

3. Select “Print.....”.

4. Select “Fax” from “Printer Name”.

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5. Input “Receiver Name” and “Fax Number”, and click “Next” button.

6. Click “Next” button.

7. Check as below screen, and click “Next” button.

8. Click “Finish” button to send fax data from PC to “R” unit.

9. Confirm if telephone rings correctly during calling tone of “R” unit rings.

10. Confirm if dial tone of telephone is lost during “R” unit receives fax data

without calling tone.

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[Sender: “R” unit => Receiver: PC]

1. Select “Printer and Faxes” from Windows start menu.

2. Select “Fax console” window.

3. Select “Receiver a fax now.....” from file menu.

4. Set test chart on the document glass of “R” unit.

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Telephone line

simulator

Telephone

EXT port

Line port

Repaired/refurbished

EPSON WorkForce 600/

EPSON Stylus OFFICE

TX600FW/BX600FW/

EPSON Stylus

SX600FW/ME OFFICE

700FW

Fax cable Fax cable

Fax cable

*Regarding FAX number, refer to the telephone line simulator’s manual.

*Repaired/refurbished EPSON

WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/ EPSON Stylus SX600FW/ME OFFICE 700FW is represented by “R” unit from this.

*Refer to Table 3-35 on page 83 for

default setting.

Guaranteed

Unit

*Guaranteed unit means

FAX function and EXT port perform correctly. Guaranteed EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/ EPSON Stylus SX600FW/ ME OFFICE 700FW is represented by “G” unit from this.

5. Enter fax mode by pushing fax button.

6. Input fax number of PC on “R” unit. (Regarding FAX number, refer to the

telephone line simulator’s manual.)

7. Push “Start” button in “B&W” mode.

8. Push “Back” button after being displayed as “Send another page?” on LCD

panel to send fax data from “R” unit to PC.

CHECK POINT OF “R” UNIT

Checked

Function

Fax Function

External

Connection (EXT

port) Function

Check Timing Check Point

After sending of fax data

After receiving of fax data

During calling of fax (Step 9)

During receiving fax data (Step 10)

Make sure that “R” unit sends fax data correctly.

Make sure that “R” unit receives fax data correctly.

Check if you can hear ringing tone from telephone before receiving fax. In this case, the telephone sounds ringing.

Check if you can’t hear dial tone from the telephone during receiving fax data. In this case, the telephone doesn’t sound dial tone.

3.6.2.2 Fax Function Check by [Method B] and External Connection Function Check

SETTING METHOD

CHECK PROCEDURE

[Sender: “R” unit => Receiver: “G” unit]

1. Set test chart on the document glass of “R” unit.

2. Enter fax mode by pushing fax button.

3. Input fax number of “G” unit on “R” unit. (Regarding FAX number, refer to

the telephone line simulator’s manual.)

4. Push “Start” button in “B&W” mode.

5. Push “Back” button after being displayed as “Send another page?” on LCD

panel to send fax data from “R” unit to “G” unit.

[Sender: “G” unit => Receiver: “R” unit]

1. Set test chart on the document glass of “G” unit.

2. Enter fax mode by pushing fax button.

3. Input fax number of “R” unit on “G” unit. (Regarding FAX number, refer to

the telephone line simulator’s manual.)

4. Push “Start” button in “B&W” mode.

5. Push “Back” button after being displayed as “Send another page?” on LCD

panel to send fax data from “G” unit to “R” unit.

6. Confirm if telephone rings correctly during calling tone of “R” unit rings.

7. Confirm if dial tone of telephone is lost during “R” unit receives fax data

without calling tone.

CHECK POINT OF “R” UNIT

TROUBLESHOOTING Fax Function/External Connection (EXT port) Function Check 87

Checked Function

Fax Function

External

Connection (EXT

port) Function

Check Timing Check Point

After sending of fax data

After receiving of fax data

During calling of fax (Step 6)

During receiving fax data (Step 7)

Make sure that “R” unit sends fax data correctly.

Make sure that “R” unit receives fax data correctly.

Check if you can hear ringing tone from telephone before receiving fax. In this case, the telephone sounds ringing.

Check if you can't hear dial tone from the telephone during receiving fax data. In this case, the telephone doesn't sound dial tone.

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

Telephone

EXT port

Line port

Repaired/refurbished

EPSON WorkForce 600/

EPSON Stylus OFFICE

TX600FW/BX600FW/

EPSON Stylus SX600FW/

ME OFFICE 700FW

Fax cable

*Repaired/refurbished EPSON WorkForce

600/EPSON Stylus OFFICE TX600FW/ BX600FW/EPSON Stylus SX600FW/ ME OFFICE 700FW is represented by “R” unit from this.

*Refer to Table 3-35 on page 83 for default

setting.

*Guaranteed unit means FAX function and EXT

port perform correctly. Guaranteed EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW is represented by “G” unit from this.

PBX

Guaranteed unit

3.6.2.3 Fax Function Check by [Method C] and External Connection Function Check

SETTING METHOD

CHECK PROCEDURE

[Sender: “R” unit => Receiver: “G” unit]

1. Set test chart on the document glass of “R” unit.

2. Enter fax mode by pushing fax button.

3. Input fax number of “G” unit on “R” unit. (Regarding FAX number, refer to

the telephone line simulator’s manual.)

4. Push “Start” button in “B&W” mode.

5. Push “Back” button after being displayed as “Send another page?” on LCD

panel to send fax data from “R” unit to “G” unit.

[Sender: “G” unit => Receiver: “R” unit]

1. Set test chart on the document glass of “G” unit.

2. Enter fax mode by pushing fax button.

3. Input fax number of “R” unit on “G” unit. (Regarding FAX number, refer to

the telephone line simulator’s manual.)

4. Push “Start” button in “B&W” mode.

5. Push “Back” button after being displayed as “Send another page?” on LCD

panel to send fax data from “G” unit to “R” unit.

6. Confirm if telephone rings correctly during calling tone of “R” unit rings.

7. Confirm if dial tone of telephone is lost during “R” unit receives fax data

without calling tone.

CHECK POINT OF “R” UNIT

Checked Function

Fax Function

External

Connection (EXT

port) Function

Check Timing Check Point

After sending of fax data

After receiving of fax data

During calling of fax (Step 6)

During receiving fax data (Step 7)

Make sure that “R” unit sends fax data correctly.

Make sure that “R” unit receives fax data correctly.

Check if you can hear ringing tone from telephone before receiving fax. In this case, the telephone sounds ringing.

Check if you can't hear dial tone from the telephone during receiving fax data. In this case, the telephone doesn't sound dial tone.

TROUBLESHOOTING Fax Function/External Connection (EXT port) Function Check 88

Page 88

DISASSEMBLY/ASSEMBLY

CHAPTER

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W ARNING

CAUTION

4.1 Overview

This section describes procedures for disassembling the main components of EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW. Unless otherwise specified, disassembled units or components can be reassembled by reversing the disassembly procedure. Procedures which, if not strictly observed, could result in personal injury are described under the heading “WARNING”. “CAUTION” signals a precaution which, if ignored, could result in damage to equipment. Important tips for procedures are described under the heading “CHECK POINT”. If the assembly procedure is different from the reversed disassembly procedure, the correct procedure is described under the heading “REASSEMBLY”. Any adjustments required after reassembly of components or parts are described under the heading “ADJUSTMENT REQUIRED”. When you have to remove any components or parts that are not described in this chapter, refer to the exploded diagrams in the appendix.

Read the following precautions before disassembling and assembling.

4.1.1 Precautions

See the precautions given under the heading “WARNING” and “CAUTION” in the following columns when disassembling or assembling EPSON WorkForce 600/ EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW.

 Disconnect the power cable before disassembling or

assembling the printer.

 If you need to work on the printer with power applied, strictly

follow the instructions in this manual.

 Always wear gloves for disassembly and reassembly to protect

your eyes from ink. If any ink gets in your eyes, wash your eyes with clean water and consult a doctor immediately.

 Always wear gloves for disassembly and reassembly to avoid

injury from sharp metal edges.

 To protect sensitive microprocessors and circuitry, use static

discharge equipment, such as anti-static wrist straps, when accessing internal components.

 Never touch the ink or wasted ink with bare hands. If ink

comes into contact with your skin, wash it off with soap and water immediately. If you have a skin irritation, consult a doctor immediately.



When transporting the printer after installing the ink cartridge, pack the printer for transportation without removing the ink cartridge and be sure to secure the Ink Cartridge to the printer cover with tape tightly to keep it from moving.

 Use only recommended tools for disassembling, assembling or

adjusting the printer.

 Observe the specified torque when tightening screws.  Apply lubricants as specified. (See Chapter 6

“MAINTENANCE” (p163) for details.)

 Make the specified adjustments when you disassemble the

printer. (See Chapter 5 “ADJUSTMENT” (p150) for details.)

 When reassembling the Waste Ink Tube, make sure that the

tip of waste ink tube is placed in the correct position, otherwise ink may leak.

 When using compressed air products; such as air duster, for

cleaning during repair and maintenance, the use of such products containing flammable gas is prohibited.

4.1.2 Tools

Use only specified tools to avoid damaging the printer.

Table 4-1. Tools

Name EPSON Tool Code*

(+) Phillips screwdriver #1 1080530

(+) Phillips screwdriver #2 ---

Flathead screwdriver ---

Flathead Precision screwdriver #1 ---

Tweezers ---

Longnose pliers ---

Acetate tape 1003963

Nippers ---

Note * : All of the tools listed above are commercially available.

EPSON provides the tools listed with EPSON tool code.

DISASSEMBLY/ASSEMBLY Overview 90

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4.1.3 Work Completion Check

If any service is made to the printer, use the checklist shown below to confirm all works are completed properly and the printer is ready to be returned to the user.

Table 4-2. Work Completion Check

Classification Item Check Point Status

Self-test Is the operation normal? OK / NG

ON-line Test Is the printing successful? OK / NG

Printhead (Nozzle check pattern print)

Carriage Mechanism

Printer Unit

Paper Feeding Mechanism

Is ink discharged normally from all the nozzles?

Does it move smoothly? OK / NG

Is there any abnormal noise during its operation?

Is the CR Motor at the correct temperature? (Not too hot to touch?)

Is paper advanced smoothly? OK / NG

No paper jamming? OK / NG

No paper skew? OK / NG

No multiple feeding? OK / NG

No abnormal noise? OK / NG

Is the paper path free of any obstructions?

Is the PF Motor at correct temperature?

OK / NG

Table 4-2. Work Completion Check

Classification Item Check Point Status

Is glass surface dirty? OK / NG

Mechanism

Scanner unit

ON-line Test ON-line Test Is the operation normal? OK / NG

Copy Copy Is the local copy action normal? OK / NG

Adjustment

Lubrication

Function ROM Version Version: OK / NG

Packing

CR mechanism

LED

Specified Adjustment

Specified Lubrication

Ink Cartridge

Waste Ink pad

Is any foreign substance mixed in the CR movement area?

Does CR operate smoothly? OK / NG

Does CR operate together with scanner unit?

Does CR make abnormal noise during its operation?

Does LED turn on normally? And is white reflection test done near home position?

Are all the adjustment done correctly

Are all the lubrication made at the specified points?

Is the amount of lubrication correct?

Are the ink cartridges installed correctly?

Are the waste ink pads adequate to absorb?

OK / NG

Is the printer carriage placed at the capping position?

Have all the relevant items been included in the package?

OK / NG

Others

Protective materials

Attachments, Accessories

DISASSEMBLY/ASSEMBLY Overview 91

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“ 4.5.1 Printhead ” (p109)

CHECK

P O I N T



You need to remove the parts/units shown in dashed line box if they exist on the way to the target part/unit.



For the disassembling procedures of the Scanner Unit and the ADF Unit, see

Flowchart 4-2 Disassembling Flowchart (2) (p93)



The ADF Unit can be removed individually before the procedure of removing the Scanner Unit/ADF Unit. See

4.3.3 Scanner Unit/ADF Unit (p95)

“ 4.3.1 Paper Support Assy/ASF Cover ”

(p94)

“ 4.5.2 CR Scale ” (p112)

“ 4.5.15 Upper Paper Guide ” (p127)

“ 4.5.6 Front Frame/Right Frame ” (p116)

“ 4.5.3 Hopper ” (p113)

“ 4.5.9 PF Encoder Sensor ” (p120)

“ 4.5.2 CR Scale ” (p112)

“ 4.3.2 Stacker Assy ” (p94)

“ 4.5.16 ASF Unit ” (p128)

“ 4.5.18 Front Paper Guide ” (p132)

“ 4.5.9 PF Encoder Sensor ” (p120)

“ 4.5.17 Ink System Unit ” (p129)

“ 4.5.12 CR Motor ” (p122)

“ 4.5.5 Left Frame ” (p115)

“ 4.5.7 Star Wheel Holder Assy ” (p118)

“ 4.5.8 EJ Roller ” (p119)

“ 4.5.11 PF Motor Assy ” (p121)

“ 4.5.7 Star Wheel Holder Assy ” (p118)

“ 4.5.10 PF Scale ” (p121)“ 4.5.8 EJ Roller ” (p119)

“ 4.5.14 CR Unit ” (p126)

“ 4.5.10 PF Scale ” (p121)

“ 4.3.3 Scanner Unit/ADF Unit ” (p95)

“ 4.5.3 Hopper ” (p113)

“ 4.5.7 Star Wheel Holder Assy ” (p118)

“ 4.5.1 Printhead ” (p109)

“ 4.5.4 Removing the Printer Mechanism/Card

Slot Cover ” (p114)

“ 4.3.4 Upper Housing /Hinge/Middle

Cover ” (p97)

“ 4.3.5 Panel Unit ” (p100)

“ 4.4.1 Main Board Unit ” (p102)

“ 4.4.2 Wireless LAN Module ” (p105)

“ 4.5.13 Main Frame Assy ” (p124)

“ 4.5.19 PF Roller ” (p133)

“ 4.5.20 Waste Ink Pads ” (p134)

“ 4.4.3 Disassembling the Panel Unit ” (p105)

“ 4.4.4 Power Supply Unit ” (p108)

Start

4.2 Disassembly Procedures

For disassembling each unit, refer to the pages in the following flowchart.

DISASSEMBLY/ASSEMBLY Disassembly Procedures 92

Flowchart 4-1. Disassembling Flowchart (1)

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

“ 4.6.1 Separating the Scanner Unit and the ADF

Unit ” (p135)

“ 4.6.2 Upper Scanner Housing ” (p136)

“ 4.6.3 Scanner Carriage Unit ” (p137)

“ 4.6.4 Scanner Motor Unit ” (p138)

 Disassembling the Scanner Unit  Disassembling the ADF Unit

CHECK

P O I N T



You need to remove the parts/units shown in dashed line box if they exist on the way to the target part/unit.



For the disassembling procedures of the Scanner Unit and the ADF Unit, see

Flowchart 4-1 Disassembling Flowchart (1) (p92)



The ADF Unit can be removed individually before the procedure of removing the Scanner Unit/ADF Unit. See

4.3.3 Scanner Unit/ADF Unit

(p95)

Start

“ 4.6.1 Separating the Scanner Unit and the ADF

Unit ” (p135)

“ 4.7.2 ADF Cover Assy/ADF Left Cover ” (p140)

“ 4.7.4 ADF Right Cover/ADF Rear Cover ” (p141)

“ 4.7.7 ADF Document Support Assy ” (p145)

“ 4.7.5 ADF Cover Stacker/ADF Document

Support Cover ” (p143)

“ 4.7.6 ADF Front Cover ” (p144)

“ 4.7.10 ADF PF Roller ” (p148)

“ 4.7.3 ADF LD Frame Assy ” (p141)

“ 4.7.8 ADF Frame Unit ” (p145)

“ 4.7.1 ADF Hinge ” (p139)

“ 4.7.9 ADF Motor Unit ” (p146)

Start

Flowchart 4-2. Disassembling Flowchart (2)

DISASSEMBLY/ASSEMBLY Disassembly Procedures 93

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Dowels

Paper Support Assy

ASF Cover

Bottom

Hooks and grooves

Stacker Assy

4.3 Removing the Housing

4.3.1 Paper Support Assy/ASF Cover

 Parts/Components need to be removed in advance: None

 Removal procedure

1. Pull out the Paper Support Assy.

2. Release the dowels (x2) that secure the Paper Support Assy and remove

the Paper Support Assy from the Upper Housing.

3. Release the dowels (x2) and remove the ASF Cover.

4.3.2 Stacker Assy

 Parts/Components need to be removed in advance: None

 Removal procedure

1. Pull out the Stacker Assy.

2. Release the hooks (x2) from the grooves (x2) at the bottom of the Lower

Housing, and remove the Stacker Assy.

Figure 4-1. Removing the Paper Support Assy/ASF Cover

Figure 4-2. Removing the Stacker Assy

DISASSEMBLY/ASSEMBLY Removing the Housing 94

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CHECK

P O I N T

Rib

C.B.P. 3x10, F/Zn-3C (6±1kgfcm)

Hook

Left Rear

Interface Cover

CN17

Acetate tape

Rear side of Scanner Carriage FFC

Grounding wires

CN19

CN18

CN11

C.B.S. 3x6, F/Zn-3C (4±0.5kgfcm)

Double-sided

tape

4.3.3 Scanner Unit/ADF Unit

When removing the ADF Unit individually, follow the procedure below.

Step 1 and 4 of

2. All the steps of

Unit (p135)

 Parts/Components need to be removed in advance: None

 Removal procedure

1. Remove the screw (x1) that secures the Interface Cover and release the hooks (x2), and then remove the Interface Cover in the direction of the arrow.

4.3.3 Scanner Unit/ADF Unit (p95)

4.6.1 Separating the Scanner Unit and the ADF

2. Peel off the Scanner Carriage FFC secured with the double-sided tapes (x2) from the Left Frame.

3. Peel off the acetate tape and remove the screw (x1) that secures the grounding wires (x2) of the Scanner Unit and ADF Unit.

4. Disconnect the Scanner Motor cable (CN11), Scanner Carriage FFC (CN17), ADF Sensor cable (CN18) and ADF Motor connector cable (CN19) from the connectors on the Main Board.

Figure 4-3. Removing the Interface Cover

DISASSEMBLY/ASSEMBLY Removing the Housing 95

Figure 4-4. Removing the Scanner Unit/ADF Unit (1)

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EPSON WorkForce 600/EPSON Stylus OFFICE TX600FW/BX600FW/EPSON Stylus SX600FW/ME OFFICE 700FW Revision A

Rear side

C.B.P. 3x10, F/Zn-3C (6±1kgfcm)

Scanner Unit

ADF Unit

Ferrite cores

Fold

Scanner Carriage FFC

Line mark

Ferrite core

5. Remove the screws (x1) that secure the Scanner Unit.

6. Open the Scanner Unit.

7. Remove the Scanner Unit and the ADF Unit by pulling them out in the

direction of the arrow while taking care not to hook the cables of the Scanner Unit and ADF Unit to the Upper Housing.

 Check the following points when routing the cables of the

Scanner Unit and the ADF Unit.

• To prevent the cables from getting caught, place the cables

and the ferrite cores (x2) inside the printer and make sure not to let them out of the line as shown in the figure below.

Figure 4-6. Routing the cables

• Fold back the Scanner Carriage FFC at the fold shown below.

• Align the ferrite core with the line mark, then secure it to the

Left Frame with double-sided tapes (x2).

Figure 4-7. Routing the cables Scanner Carriage FFC

Figure 4-5. Removing the Scanner Unit/ADF Unit (2)

DISASSEMBLY/ASSEMBLY Removing the Housing 96

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Rib

Hinge

Hinge at left inside

Rib

Dowel

Positioning hole

Right inside

Hinge

Middle Cover

Rib

C.B.P. 3x12, F/Zn-3C (6±1kgfcm) Hook

 When installing the Interface Cover, insert the ribs (x5) of the

Interface Cover inside the Housing as shown in Figure. 4-3 and secure them with the hooks (x2).

 Install the Scanner Unit and ADF Unit following the procedure

below.

1. Insert the dowel of the Upper Housing at the right inside of

the printer to the positioning hole of the Scanner Unit.

2. Insert the rib of the hinge to the space inside the ribs ( )

of the Scanner Unit.

4.3.4 Upper Housing /Hinge/Middle Cover

 Parts/Components need to be removed in advance: None

Scanner Unit/ADF Unit

 Removal procedure

1. Remove the screw (x1) and remove the Hinge from the Upper Housing.

2. Release the hooks (x2) of the Middle Cover with a flathead screwdriver etc.

and remove the Middle Cover from the Upper Housing.

DISASSEMBLY/ASSEMBLY Removing the Housing 97

Figure 4-8. Installing the Scanner Unit/ADF Unit

Figure 4-9. Removing the Upper Housing (1)

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Hook

Rear side

C.B.P. 3x10, F/Zn-3C (6±1kgfcm)

C.B.P. 3x12, F/Zn-3C (6±1kgfcm)

Upper Housing

Grounding wire

CAUTION

Mall Right

Rib

Positioning hole (Right)

Positioning hole (Left)

Upper Housing

3. Remove the screws (x5) that secure the Upper Housing.

4. Remove the screw that secure the grounding wire.

5. Release the hooks (x2) at the rear of the Upper Housing.

6. Release the rib on the Mall Right from the Upper Housing.

In the next step, remove the Upper Housing with care, since the Upper Housing and Main Board of the printer are connected with the Cover Open Sensor Cable and Panel FFC.

7. Release the positioning holes (x2) of the Upper Housing in right-to-left order from the hook (x2) of the Lower Housing, and remove the Upper Housing from the printer avoiding the Mall Right.

8. Remove the Mall Right and the Mall Left from the Lower Housing (Refer to

Figure. 4-14).

DISASSEMBLY/ASSEMBLY Removing the Housing 98

Figure 4-10. Removing the Upper Housing (2)

Figure 4-11. Removing the Upper Housing (3)

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Panel FFC

Cover Open Sensor cable

CN8

CN20

Main Board

Groove

Hook

Rib

Back side

Cover Open Sensor Cable

Cover Open Sensor

Groove

Mall Left

Mall Right

Cartridge Position Label

Hollowed area

9. Remove the Cover Open Sensor cable and Panel FFC from the connectors (CN8, CN20) on the Main Board and remove the Upper Housing.

Figure 4-12. Removing the Upper Housing (4)

10. Release the hook securing the Cover Open Sensor and remove the Open Sensor from the Upper Housing in the direction of the arrow.

 Check the following points when installing the Upper Housing.

• Route the Cover Open Sensor cable through the grooves (x3)

of the Upper Housing as shown in Figure. 4-13.

• Align the grooves of Mall Left and those of Mall Right (Left

x4, Right x6) with the Upper Housing as shown below.

• Set the part of the Mall Right shown below on the Upper

Housing.

Figure 4-14. Installing the Upper Housing (1)

 When replacing the Upper Housing, make sure to attach the

Cartridge Position Label aligning it with the area (slightly hollowed area) shown in the figure below.

Figure 4-13. Removing the Cover Open Sensor

DISASSEMBLY/ASSEMBLY Removing the Housing 99

Figure 4-15. Installing the Upper Housing (2)

 When installing the Cover Open Sensor, insert the rib of the

Sensor into the Upper Housing and secure it with the hook as shown in Figure. 4-13.

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Panel Shaft

Groove

Back side

Upper Housing

Panel Unit

Double-sided tape

Fold

Pull out the Panel FFC from the hole of the Upper Housing.

Ferrite core

Pressing Plate

Groove

Panel Lock

Panel FFC

Grounding wire

4.3.5 Panel Unit

 Parts/Components need to be removed in advance

Scanner Unit/ADF Unit/Upper Housing /Hinge/Middle Cover

 Removal procedure

1. Pull out the Panel Unit in the direction of the arrow (1) while pulling the Panel Lever.

2. Push the Panel Shafts into the Panel Unit (x2) in the direction of the arrow (2) with a flathead screwdriver etc. and remove the Panel Shafts (x2) from the grooves (x2) of the Upper Housing.

3. Remove the ferrite core from the Pressing plate of the Upper Housing in the direction of the arrow (1), and peel off the Panel FFC from the Upper Housing.

4. Remove the grounding wire from the grooves (x8) of the Upper Housing.

5. Slide the Panel Unit in the direction of the arrow (2) while pulling the Panel

Lever, and remove the Panel Unit from the Upper Housing.

DISASSEMBLY/ASSEMBLY Removing the Housing 100

Figure 4-16. Removing the Panel Unit (1)

Figure 4-17. Removing the Panel Unit (2)

Page 100

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Panel FFC

Panel Lever

Dowels

Panel Guide Assy

Panel Unit

Grounding wire

hole

Extension Spring

Hook Groove

Rib and Groove

Grounding wire

Panel Guide Assy

Panel Lever

Upper Housing

Panel Guide Assy

Bottom

Panel Unit

6. Pull out the Panel FFC through the hole of the Panel Lever.

7. Release the dowels (x2) of the Panel Guide Assy, and remove the Panel Guide

Assy from the Panel Unit..

Figure 4-18. Removing the Panel Unit (3)

8. Remove the Extension Spring of the Panel Lever that secures the Panel Guide Assy.

9. Release the hook ( ) of the Panel Lever from the Panel Guide Assy.

10. Slide the Panel Cover in the direction of the arrow to remove it.

11. Release the grounding wire from the Panel Lever.

 Route the grounding wire through the three grooves of the

Panel Guide Assy and Panel Lever as shown in Figure. 4-19.

 Install the Panel Lever, Align the ribs (x2) of the Panel Lever

with the grooves (x2) of the Panel Guide Assy as shown in

102

Figure. 4-19.

 Install the Panel Unit to the Upper Housing according to the

following procedure.

1. Align the grooves (x2) of the Panel Guide Assy with

the grooves (x2) at the bottom of the Upper Housing. (Refer to Figure. 4-20.)

Figure 4-20. Installing the Panel Unit

2. Insert the Panel Unit to the Upper Housing with the panel

lock pulled toward upside the printer. (Refer to Figure.

4-17.)

3. Install the Panel Shafts (x2) into the groove of the Upper

Housing. (Refer to Figure. 4-16.)

 Route the Panel FFC and grounding wire as shown in Figure.

4-17.

Figure 4-19. Removing the Panel Unit (4)

DISASSEMBLY/ASSEMBLY Removing the Housing 101

Epson WorkForce 600, Stylus Office TX600FW, BX600FW, SX600FW, ME Office 700FW Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

PRODUCT DESCRIPTION

1.1 Features

1.2 Printing Specifications

1.2.1 Basic Specifications

1.2.2 Ink Cartridge

1.2.3 Print Mode

1.2.4 Supported Paper

1.2.5 Printing Area

1.3 Scanner Specifications

1.3.1 Scanning Range

1.4 General Specifications

1.4.1 Electrical Specifications

1.4.2 Safety Approvals (Safety standards/EMI)

1.4.5 Environmental Conditions

1.4.3 Acoustic Noise

1.4.4 Durability

1.5 Interface

1.5.1 USB Interface

1.5.2 FAX Interface

1.5.3 Network Interface

1.5.4 Memory Card Slots

1.6 Control Panel

1.6.1 Operation Buttons & LEDs

1.6.2 Control Panel Functions in Each Mode

1.6.2.1 Control Panel Functions

1.7 Specification for Each Function

1.7.1 Stand-alone Copy Function (Copy Mode)

1.7.1.1 Supported Paper and Copy Mode

1.7.1.2 Stand-alone Copy Menu

1.7.1.3 Copy Speed 1.7.1.4 Relation Between Original and Copy

1.7.2 Memory Card Direct Print Function (Photos Mode)

1.7.2.1 Supported Paper and Print Mode

1.7.2.2 Supported File Type and Media Type

1.7.2.3 Automatic Detection of Images in Memory Card

1.7.2.4 Specifications for Handling Image Data

1.7.2.5 Memory Card Direct Print Menu

1.7.2.6 Makes Prints from Index Sheet Function

1.7.2.7 Print Layout

1.7.3 Camera Direct Print Function (PictBridge)

1.7.3.1 Available DSC

1.7.3.2 Print Settings Available from DSC

1.7.3.3 General Operation Procedure

1.7.3.4 Operations when a DSC is connected

1.7.4 Various Settings (Setup Mode)

1.7.5 FAX Function (FAX Mode)

1.7.5.1 Basic Specifications

1.7.5.2 Supported Functions

1.7.6 Other Functions

1.7.6.1 Scan Mode

1.7.6.2 Saving Data

1.7.6.3 Printing ruled lines for note

OPERATING PRINCIPLES

2.1 Overview

2.1.1 Printer Mechanism

2.1.2 Motors & Sensors

2.1.3 Printhead

2.1.4 Printer Initialization

TROUBLESHOOTING

3.1 Overview

3.1.1 Specified Tools

3.1.2 Preliminary Checks

3.2 Troubleshooting

3.2.1 Motor and Sensor Troubleshooting

3.3 Error Indications and Fault Occurrence Causes

3.3.1 Error Message List

3.3.2 Troubleshooting by Error Message

3.3.3 Superficial Phenomenon-Based Troubleshooting

3.4 Network Troubleshooting

3.5 FAX Troubleshooting

3.5.1 FAX Log

3.5.2 Error Code/Superficial Phenomenon-Based Troubleshooting

3.6 Fax Function/External Connection (EXT port) Function Check

3.6.1 Outline

3.6.2 Fax Function and External Connection Function Check

3.6.2.1 Fax Function Check by [Method A] and External Connection Function Check

3.6.2.2 Fax Function Check by [Method B] and External Connection Function Check