Epson TM-U300PA, TM-U300PB, TM-U300A, TM-U300B User Manual

TM-U300A/U300B/U300PA/U300PB
Operator’s Manual
Using this online operator’s guide
The words on the left side of this screen are bookmarks for all the topics in this guide.
Use the scroll bar next to the bookmarks to find any topic you want. Click a bookmark to instantly jump to its topic. (If you wish, you can increase the size of the bookmark area by dragging the dividing bar to the right.)
Use the scroll bar on the right side of this screen to move through the text.
Use the zoom tools to magnify or reduce the page display.
Click the Find button if you want to search for a particular term. (However, using the bookmarks is usually quicker.)
Complete online documentation for Acrobat Reader is located in the Help directory for Acrobat Reader.
Return to main menu
1
station printer
TM-U300A/U300B
TM-U300PA/U300PB
Operator’s Manual
400137504
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Centronics is a trademark of Centronics Data Computer Epson and ESC/POS are registered trademarks of Seiko Epson Corporation.
Corporation.
NOTICE:
The contents of this manual are subject to change without notice.
Copyright 0 1992, 1994, 1997 by Seiko Epson Corporation, Nagano, Japan
EMC and Safety Standards Applied
Printer
Product Name: TM-U300A/B,
TM-U300PA/PB
Model Name: M51JA/B, M51PA/PB
The following standards are applied only to the printers that are so labeled. (EMC is tested using the packaged AC adapter.)
Europe: CE marking North America: EMI: FCC/ICES-003
Class A Japan: EMI: VCCI Class A Oceania: EMC: AS/NZS 3548 Taiwan: EMI: Class B
AC Adapter
Product Name:PA-6511/6513,
Model Name: M34PA, M34PB
The following standards are applied only to the AC adapters that are so labeled. (The printer and the AC adapter together are applied to the EMC standards.)
Europe: CE marking
North America: Safety:UL 1950/CSA
Japan: Safety: Electrical
Oceania: Safety: AS 3260
PB-6509/6510
Safety: EN60950
C22.2 No. 950
Appliance and Material Control Law of Japan
WARNING
The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards of this device.
You are cautioned that changes or modifications not expressly approved by SEIKO EPSON could void your authority to operate the equipment.
CE Marking
The printer conforms to the following Directives and Norms:
Directive 89/336/EEC
FCC Compliance Statement
For American Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
FOR CANADIAN USERS
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme Canada.
EN 55022 Class B EN 50082-1
IEC 801-2 IEC 801-3 IEC 801-4
la norme NMB-003 du
à
i

INTRODUCTION

The TM-U300A/U300B and TM-U300PA/U300PB printers are designed to provide a high cost-performance ratio. They are compact, light-weight, and highly reliable one-station printers using plastic mechanical frames. They have the following features and are appli­cable to the POS 1 station printer market.
l Compact and light-weight.
*
High speed printing using logic-seeking.
.
High reliability and long life due to the use of stepping motors for both carriage return and paper feeding.
l Printing color switch (red/black) available.
*
Various formats are possible because the paper feeding pitch is selectable.
.
High general control utility based on the ESC/POS® standard.
l 2 drawers can be driven due to the internal drawer interface. l Character font (7 X 9, 9 X 9) is selectable.
*
Semi-automatic paper loading.
*
Compact AC adapter power supply.
.
An auto-cutter unit is provided and full cut/partial cut is selectable by command.
l A take-up device is included.
(Standard only for the TM-U300A/U300PA)
Interface
Serial
Serial Parallel Parallel
TM-U300A
TM-U300B
TM-U300PA
TM-U300PB
Function Available
With auto-cutter
With take-up device
With auto-cutter With auto-cutter
With take-up device
With auto-cutter
Please be sure to read the instructions in this manual carefully before using your new Epson printer.
ii

CONTENTS

1
Chapter
1-1 Checking the Contents of the Box 1-2 1-3 1-4
Chapter
2-1 2-2 Connecting theHost Computer to the
Chapter
3-1 Installing the Ribbon Cassette........................................................................
3-2 3-3 3-4 DIP Switches
Chapter
4-1
Chapter
5-1
APPENDIX
APPENDIX A
UnpackingthePrinter
Choosing a Place for the Printer.. Removing the Transportation Damper.. Names andFunctions ofParts
2
BeforeSettingUp..................................................................................
Connecting the AC
3
Installingthe
Installing Adjusting thePaperNear-EndDetector
4
The Self Test................................................................................................
5
Removing Jammed Paper..
theRoll
TheSelfTest
RemovingJammedPaper
...............................................................................................................
General Specifications..
adapter to the
Parts.................................................................................
Paper...............................................................................
................................................................................................
........................................................................................
...........................................................................
..................................................................
...................................................................
.........................................................
......................................................................
Printer......................................................
Printer................................................
......................................................
...................................................................
..........................................................................
..............................................................
1
1 2 2
3
5
5 6
8
8
11
17 19
21
21
22
22
23
23
iii

Chapter 1 Unpacking the Printer

1-1 Checking the Contents of the Box

n
Checking the parts
The illustration below shows the items included for the standard specification printer.
TM-U300A/U300PA
l
Ribbon cassette l Roll paper
l
AC adapter (*1)
l
Hexagonal lock
l
Printer
TM-U300B/U300PB
l
Operator’s Manual
screws (2 pcs) (*2)
(*1)
One of eight types of AC adapters may be included with your printer. Refer to Appendix A, General Specifications for information on your AC adapter’s input voltage, dimensions, and weight.
(*2)Hexagonal lock screws are provided only if the printer has a serial inter-
face. See note on page 7 for more information about these screws.
Make sure no parts are missing or damaged. If you find any damaged or missing parts, please contact your dealer for assistance.
n
Maintenance
Keep the packing case in case you ever need to transport or store your printer.
1
1-2

Choosing a Place for the Printer

n Avoid locations that are subject to direct sunlight or excessive heat (near
heaters).
n
Avoid using or storing the printer in places subject to excessive temperatures or moisture.
n
Do not use or store the printer in a dusty or dirty location.
n
When setting up the printer, choose a stable, horizontal location.
Intense vibration or shock may damage the printer.
n
Ensure the printer has enough space to be used easily.

1-3 Removing the Transportation Damper

The transportation damper must be removed before turning on the printer. Open the printer cover, and remove this material as follows:
2
1-4

Names and Functions of Parts

n
Part names
TM-U300A/U300PA:
TM-U300B/U300PB:
Printer cover
Operation panel
Power switch
Take-up cover
Roll-paper cover
Interface connector
Drawer kick-out connector
Power connector
DIP switches
TM-U300A/U300PA
TM-U300B/U300PB
n
Operation panel
Panel Switches
POWER switch
Turn the printer ON and OFF.
FEED switch
Feeds roll paper.
*
Feeds roll paper based on the line feed amount set by
ESC
2 and
ESC 3.
Panel Lights (LED)
POWER LED (green)
On when power is turned on.
PAPER LED (red)
On when the paper roll near the end.
Blinks when an error has been detected, when the printer is in the test printing
standby state, or when printing has stopped due to exceeding the allowable
print duty cycle.
4

Chapter 2 Before Setting Up

2-1

Connecting the AC Adapter to the Printer

n
Plugging in AC adapter
CAUTIONS:
*
Before connecting the printer to the power supply, make sure that the
voltage and power specifications match the printer’s requirements.
-
Using an incorrect power supply can cause serious damage to the printer.
Connect the AC adapter according to the following procedure.
Make sure the printer is turned off.
Plug the power cable connector into the printer’s power connector with the ar-
row mark facing upward. (You can remove the power cable by grasping the connector firmly at the arrow mark and pulling straight out.)
ower Connectorower Connector
Frame
Plug the power cord into the outlet, and turn on the power.
Be sure to ground the printer with the frame ground screw on the board at the
rear side of the unit via a F.G cable.
5
2-2

Connecting the Host Computer to the Printer

n
Connecting the interface cable
Connect the printer with the host ECR (host computer) through an interface cable matching the specifications of the printer and the host ECR (host computer).
Be sure to use a drawer that matches the printer’s specifications.
<TM-U300A/U300B>
Connect the interface cable according to the following procedure.
Turn off the printer and the ECR (host computer).
Plug the interface cable connector into the interface connector on the printer;
then fasten the screw on both sides of the connector.
Plug the drawer kick-out cable connector into the drawer kick-out connector on
the printer. (When removing the drawer kick-out cable, press in on the connector’s clip and pulling out.)
Drawer Kick-out Connector
,
Drawer Kick-out Cable
Serial Interface Cable Connector
r
I
NOTE:
l
Your printer plan to use
comes with inch-type hexagonal lock screws installed. If you
an interface cable that requires millimeter-type lock screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm). To distinguish the two types of screws, see the figure below.
Notch (one or more line)
Inch-type
Millimeter-type
-
6
<TM-U300PA/U300PB>
Connect the interface cable according to the following procedure.
Turn off the printer, and the ECR (host computer).
Plug the interface cable connector into the interface connector on the printer.
Squeeze the wire clips together until they lock in place on both sides of the
connector.
Attach the ground wire to the ground connector on the bottom of the printer.
Plug the drawer kick-out cable connector into the drawer kick-out connector on
the printer. (When removing the drawer kick-out cable, press in on the connectors clip and pulling out.)
Drawer Kick-out Connector
Interface Conne
Drawer Kick-out Cable
7

Chapter 3 Installing the Parts

3-1

Installing the Ribbon Cassette

n
Installing the ribbon cassette
Be sure to use a ribbon cassette that matches the printer’s specifications.
Open the printer cover.
Turn the ribbon-tightening knob in the direction of the arrow to take up any slack
in the ribbon.
Fit the ribbon between the head unit and the ribbon mask. Then push the
cassette firmly into position.
Turn the ribbon-tightening knob five or six times in the direction of the arrow to
feed the ribbon smoothly into place between the head unit and the ribbon mask.
-
Check that the ribbon is not twisted or creased.
CAUTION:
.
Do not turn the ribbon-tightening knob in the reverse direction.
Close the printer cover.
Exchanging the ribbon cassette
Be sure to use a ribbon cassette that matches the specifications.
Open the printer cover.
When removing the ribbon cassette, grasp the tab on the left side and lift
the left side out first.
Install a new ribbon cassette.
See 3-1 Installing the Ribbon Cassette
to .
10

3-2 Installing the Roll Paper

n
Installing the roll paper for TM-U300A/U300PA
Be sure to use roll paper that matches the printer’s specifications. Using scissors, cut the leading edge of the roll paper perpendicular to the paper
feed direction.
l-H.-Au.
Good
Open the printer cover and the take-up cover.
l Check that the ribbon cassette is properly installed.
Bad
Bad
Load the roll paper while lightly pressing the left roll-paper holder outward.
Release the holder after fitting the paper core onto the holder. Make sure the roll paper turns freely. When loading roll paper, make sure to insert so that it rotates in the correct direction.
Correct
Incorrect
Turn on the printer.
While leaving some slack in the roll paper, insert the end of the roll paper
straight into the paper inlet. The printer automatically feeds the roll paper into the printer.
Press the FEED switch to continue feeding the paper until it extends about
20 cm beyond tear-off edge.
Remove the take-up spool from the take-up frame.
Remove the side of the spool and insert the end of the paper roll (journal paper when using 2-ply paper and 3-ply paper) into the groove on the spool and wrap the roll paper around the spool two or three times. shaft.
Install the flange to flange
12
Install the take-up spool to the take-up frame.
Tear off the receipt paper by the cutter when
paper.
Close the printer cover and the take-up cover.
using the 2-ply paper and 3-ply
Installing the roll paper for TM-U300B/U300PB
Be sure to use roll paper that matches the printer's specifications.
Using scissors, cut the leading edge of the roll paper perpendicular to the paper
feed direction.
Good
Open the printer cover and the roll-paper cover.
l
Check that the ribbon cassette is properly installed.
Bad Bad
Load the roll paper while lightly pressing the left roll-paper holder outward.
Release the holder after fitting the paper core onto the holder. Make sure the roll paper turns freely. When loading roll paper, make sure to insert so that it rotates in the correct direction.
Turn on the printer.
While leaving some slack in the roll paper, insert the end of the roll paper
straight into the paper inlet. The printer automatically feeds the roll paper into the printer.
Roll Paper
Tear off any extra paper at the tear-off edge by pulling the paper toward yo
u.
Close the printer cover and the roll-paper cover.
n
Exchanging the paper roll
Be sure to use roll paper that matches the printer’s specifications.
<TM-U300A/U300PA>
Open the printer cover and the take-up cover.
Remove the journal paper and the receipt paper. While pressing the FEED
switch, remove the remaining paper by pulling it out in the direction of the arrow
Install a new roll paper.
See Installing the Roll Paper for TM-U300A/U300PA ➀ to ➉.
Open the printer cover and the roll-paper cover.
Remove the roll paper. While pressing the FEED switch, remove the remain­ing paper by pulling it out in the direction of the arrow.
.
Install a new roll paper.
See Installing the Roll Paper for TM-U300B/U300PB ➀ to ➆.
16

3-3 Adjusting the Paper Near-End Detector

The paper near-end detector
The paper near-end detector senses when the paper is nearing its end and turns on the PAPER LED.
The paper near-end detector can be adjusted according the thickness of the paper core.
n
Adjusting the paper near-end detector
Roll paper differs in paper core size, so you may need to adjust the paper near­end detector.
Make sure the paper core inside diameter (Ød) is 10.5 to 12.5 mm.
Measure the paper core thickness A (Refer to Figure below) for the roll paper
to be used.
Determine the corresponding adjustment value from the table below.
Table 3-1. Paper Core Thickness and its Graduation Degrees
Dimension A Adjustment value
4.5 mm I
#1
17
\
A
.
The adjusting screw which holds the roll paper near-end detector, may be
loosened and then set the top of “B” to the adjustment value found in
➂, and
tighten the adjusting screw. (The adjusting screw can be turned with a coin.)
Screw
Be sure that the detecting lever operates smoothly after finishing the adjust-
ment.
NOTES:
l Since the adjustment values in Table 3-1 are calculated from standard
measurements, there may be some variations depending on the model.
*
If a roll paper with a red end mark at the paper end is used, this mark may
cause the paper to stick together.If this occurs, the dimension A differs from the table.
-
Be surethat the detecting lever operates smoothly after finishing the
adjustment.
*
If the roll paper becomes loose due to poor paper quality, the detector may
operate incorrectly.
18

3-4 DIP Switches

n
Locating DIP switches
On the bottom of your printer are DIP switches that allow the printer to be set or perform a number of different functions.
.
The switches are numbered SW-1 to SW-10 (TM-U300A/U300B) or SW-1 to SW-8
(TM-U300PA/U300PB), from left to right as shown in figure below.
.
The lists on the following page describe each switch’s function.
Setting the DIP switches
Follow these steps when changing DIP switch settings.
Turn the printer power switch off.
Flip the DIP switches using tweezers or other narrow-ended tool.
Switches are on when up and off when down.
The new setting takes effect when you turn on the printer.
NOTES:
*
Always change DIP-switch settings when printer is turned off.
.
Changes made with the power on have no effect until you turn the printer off
and then on again.
19
n
TM-U300A/U300B DIP Switch Functions
Table 3-2. TM-U300A/U300B DIP Switch Functions
Switch Function
SW-1 SW-2 SW-3 SW-4 SW-5 SW-6 SW-7 SW-8 SW-9
SW-10 ) Do not change the setting of DIP switches 9 and 10 in the TM-U300A/U300B.
*
TM-U300PA/U300PB DIP Switch Functions
Data receive error
Receive buffer capacity
Handshaking
/
Word length Parity check
Parity selection
Baud rate selection (Refer to Table 3-3.)
(Internal use) (Internal use)
Table 3-3. Baud Rate Selection
Transmission Speed (bps)
1200 2400 4600 9600
ON
Ignored
40 bytes
(
XON/XOFF ( DSR/DTR
7 bits
On Off
Even
*
SW-7
ON
OFF ON
ON OFF
OFF
OFF
Prints “?”
Approx. 1 Kbyte
8 bits
Odd
)
SW-8
ON
OFF
Table 3-4. TM-U300PA/U300PB DIP Switch Functions
Switch
SW-1
SW-2 SW-3 SW-4 SW-5 (Internal use)
SW-6 SW-7 SW-8 (Internal use)
)
Do not change the setting of DIP switches 3 to 8 in the TM-U300PA/U300PB.
*
Function
Auto-feed
Receive buffer capacity
(Internal use) (Internal use)
(Internal use) *) Fixed to ON. (Internal use)
Always enable
0 byte Approx. 1 Kbyte
) Fixed to ON.
*
) Fixed to OFF.
*
) Fixed to ON.
*
20
ON OFF
Depends on AUTO FEED XT
)
*

Chapter 4 The Self Test

4-1 The Self Test

n
The purpose of the self test
The self test checks whether the printer has any problems. When the printer does not function properly, contact the dealer.
The self test checks the following
-
Control circuit functions
-
Printer mechanism functions
*
Print quality
n
Running the self test
Run the self test only when roll
paper is loaded the printer.
Make sure the ribbon cassette
and paper have been installed properly.
Turn on the power while hold-
ing down the FEED switch. The self test begins.
The following contents are
printed for printer current sta­tus printing first.
*
Control ROM version
-
DIP-switch settings
After printing the printer cur-
rent status, the printer blinks the PAPER LED and enters the test printing standby state. Press the FEED switch to re­start test printing.
After the printer completes a
certain number of lines, it prints
“* *
*completed * + w, and
stops printing automatically.
*
The printer goes off-line dur-
ing and after self-test print­ing. Turn the power off and on again
to put the printer on-line before transmitting data from the host computer.
-
Control ROM version
-
DIP-switch settings
(TM-U300A/U300B)
Self-test Printing Samples
(TM-U300PA/U300PB)
21

Chapter 5 Removing Jammed Paper

5-1 Removing Jammed Paper

Removing jammed paper
Remove jammed paper according to the following steps.
Open the roll-paper take-up cover (TM-U300A/U300PA) or the roll-paper cover
(TM-U300B/U300PB).
Then turn the paper-feed knob and remove any jammed paper.
Reload roll paper, and close the roll-paper take-up cover (TM-U300A/U300PA) or the
roll-paper cover (TM-U300B/U300PB).
See 3-2, Installing the Roll Paper.
22

APPENDIX

APPENDIX A General Specifications

1. Printing specifications
Printing method:
Head wire arrangement: Printing directions: Lines per second:
Characters per line: Character per inch: Print color switching mechanism:
Serial impact dot matrix Serial-type 9 pin Bi-directional (logic-seeking)
Approx. 3.5 LPS (40 columns, 16 CPI, Single
color continuous printing)
Approx. 5.6 LPS (20 columns, 16 CPI, Single
color continuous printing)
In the case of heavy use, printing stops to
*
protect the head. In this case the actual lines per second may be lower.
(LPS: Lines Per Second)
(CPI: Characters Per Inch) Refer to Table A-1 Refer to Table A-1
Selectable black or red printing
2. Character specifications
Number of characters:
Character structure:
Character size:
Alphanumeric: Graphics:
International characters: 32 7 x 9 (Total number of dots in the horizontal
direction: 400 half dots)
9 x 9 (Total number of dots in the horizontal
direction: 406 half dots)
Refer to Table A-1
23
95
126 X 7 tables
Table A-1. Character Size, Characters Per Line, Characters Per Inch
(*1) 7 X 9 font is the default. (*2) ANK: Alphanumeric and Kana
Example) 7 X 9 font
1.24
3. Ribbon
Ribbon cassette type:
Color:
Ribbon life:
(In case of using 2-color type)
Ribbon cassette overall dimensions:
1.59
Exclusive ribbon cassette ERC-38 ( Black and Red, Black, Purple Black: Approx. 1,500,000 characters Red:
Approx. 750,000 characters
Refer to Figure A-1
[Units: mm]
*
Units: mm1
)
Figure A-1. ERC-38 Overall Dimensions
(*) Single-color ribbons [Part No.:ERC-34(P)(purple) or ERC-34(B)(black)] and
P-color ribbon [Part No.:ERC-34(B/R)(black and red)] are also available. In case of using the single-color ribbon, the print color selection command,
ESC r
must not be used.
24
[Condition]
*
Character font: 7 X 9 font
*
Printing pattern: ASCII 96-character rolling
-
Temperature:
4. Roll paper supply device
Supply method: Near-end detector:
-
Detection method:
-
Roll paper core inside diameter:
-
Near-end adjustment:
5. Roll paper take-up device
The TM-U300A and TM-U300PA are equipped with a take-up device. The paper is auto­matically take-up by the paper feed motor.
6. Auto-cutter
Both the TM-U300A/U300B and TM-U300PA/U300PB are equipped with the auto-cutter. Full-cut/partial-cut can be executed by commands.
Roll paper shaft-support loading
Micro switch
Ø 10.5
to 12.5 mm
Adjustable slider
(Refer to 3-3, Adjusting the Paper Near-End De-
tector)
(with descenders)
pattern continuous printing 25°C
7. Paper
Paper feed method: Paper feed pitch:
Paper feed speed:
Paper size:
*
Roll paper
Paper width:
Friction feed Default 1/6 inch Can be set in 1/144 inch units by software command. Approx. 4.17 IPS (25 LPS) (continuous feeding) (IPS: Inches Per Second)
(LPS: Lines Per Second)
76
mm ± 0.5 mm
25
Ø
83
Maximum diameter:
mm (When 2-ply or 3-ply paper is used. When 1-ply paper is employed, the maximum diam­eter shall be Ø 60 mm.)
Paper core inside diameter:
Ø 10.5 to 12.5 mm
*
Normal paper
Paper thickness: 0.06 to 0.85 mm Weight:
52.3 g/m2 to 64 g/m
2
(45 to 55 kg/1000 sheets/1091 X 788 mm)
*
Pressure sensitive paper
Maximum 1 original + 2 copies. Copy capability is considerably affected by the ambient temperature.
Refer to table A-2. Relationship between Ambient Temperature and Number of Copies.
Paper thickness:
Total thickness shall be a 0.2 mm or less combina­tion of 0.05 to 0.08 mm sheets. Paper thickness to be auto cut should be 0.06 mm + 0.06 mm, and the total thickness shall be a 0.12 mm or less.
Table A-2. Relationship between Ambient Temperature
and Number of Copies
/
Number of Copies
1 original + 1
1
original + 2
copy
copies
1
Temperature
5 to 40 °C
1
Approx. 25°C
1
8. Receive buffer
Either 40 bytes or approx. 1 Kbyte is selectable using DIP switch. (TM-U300A/U300B) Either 0 byte or approx. 1 Kbyte is selectable using DIP switch. (TM-U300PA/U300PB)
9. Electrical characteristics
Opening power supply:
Packaged AC adapter One of the following 4 AC adapters is selected,
depending on the local power:
26
Storage:
-10 to 50°C (excluding paper and ribbon cassette)
Humidity:
Operating: 20 to 80°C (non-condensing) Storage:
20 to 90%
(non-condensing, excluding paper
and ribbon cassette)
Figure A-2. Operating Temperature and Humidity Range
28
Loading...