Epson TM-U220 Technical Reference guide

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TM-U220

Technical Reference guide

EPSON

English

Rev. H

404908808

CAUTIONS

❏ This document shall apply only to the product(s) identified herein.

❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

❏ The contents of this document are subject to change without notice. Please contact us for the latest information.

❏ While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no

responsibility for errors or omissions.

❏ Neither is any liability assumed for damages resulting from the use of the information contained herein.

❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties

for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

❏ Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options

or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.

TRADEMARKS

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.

Microsoft® and Windows® are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.

All other trademarks are the property of their respective owners and used for identification purpose only.

ESC/POS Proprietary Command System

Epson took the initiative by introducing ESC/POS, a proprietary POS printer command system including patented commands and enabling versatile POS system construction with high scalability. Compatible with all types of Epson POS printers and displays, this proprietary control system also offers the flexibility to easily make future upgrades. Its popularity is worldwide.

i Rev. H

TM-U220 Technical Reference Guide

About This Manual

Aim of the Manual

This manual was created to provide information on the TM-U220 printer for anyone who is developing hardware, installations, or programs. Programmers will also want to consult other documents.

Contents of the Manual

Chapter 1, “General Information.” General description of features plus

specifications.

Chapter 2, “System Planning.” Contains introduction of control methods and

each connection form.

Chapter 3, “Setup.” Contains information on such matters as DIP

switches, memory switches, error processing for using TM-U220.

Chapter 4, “Troubleshooting.” Contains useful information for using.

Chapter 5, “Application Development Information.”

Chapter 6, “Notices for Replacement of the TM-U210/TM-U300.”

Appendix A, “Comparison table for TMU220/U210/U300.”

Appendix B, “How to Install the Printer on a Wall with the WH-10.”

Appendix C, “Power Supply Unit.” Describes the external dimensions and

Appendix D, “Character Code Table.” Contains the supported character tables.

Contains useful information for programming.

Contains various notices and comparison information for using the TM-U220 as a replacement for the TM-U210/TM-U300.

Comparison table for replacing TM-U210/ TM-U300 with the TM-U220.

Installation instructions.

specifications of the power supply units.

Rev. H ii

Safety Precautions

Key to Symbols

The following symbols are used in the documentation for this product. See the specific warnings and cautions at appropriate points throughout this guide.

WARNING:

Warnings must be followed carefully to avoid serious bodily injury.

CAUTION:

Cautions must be observed to avoid minor injury to yourself or damage to your equipment.

Note:

Notes have important information and useful tips on the operation of your printer.

Rev. H iv

Safety Precautions

This section presents important information to ensure safe and effective use of this product. Please read this section carefully and store it in an accessible location.

WARNING:

❏

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or electric shock. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

❏

Never attempt to repair this product yourself. Improper repair work can be dangerous.

❏

Never disassemble or modify this product. Tampering with this product may result in injury, fire, or electric shock.

❏

Be sure to use the specified power source. Connection to an improper power source may cause fire or shock.

❏

Never insert or disconnect the power plug with wet hands. Doing so may result in severe shock.

❏

Do not allow foreign matter to fall into the equipment. Penetration of foreign objects may lead to fire or shock.

❏

If water or other liquid spills into this equipment, unplug the power cord immediately, and then contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire or shock.

❏

Do not place multiple loads on the power outlet (wall outlet). Overloading the outlet may lead to fire.

❏

Always supply power directly from a standard domestic power outlet.

❏

Handle the power cord with care. Improper handling may lead to fire or shock.

• Do not modify or attempt to repair the cord.

• Do not place any object on top of the cord.

• Avoid excessive bending, twisting, and pulling.

• Do not place cord near heating equipment.

• Check that the plug is clean before plugging it in.

• Be sure to push the prongs all the way in.

❏

If the cord becomes damaged, obtain a replacement from your dealer or a Seiko Epson service center.

v Rev. H

TM-U220 Technical Reference Guide

CAUTION:

❏

Do not connect cables other than as described in this manual. Different connections may cause equipment damage and burning.

❏

Be sure to set this equipment on a firm, stable, horizontal surface. Product may break or cause injury if it falls.

❏

Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage, fire, or shock.

❏

Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury.

❏

To ensure safety, please unplug this product prior to leaving it unused for an extended period.

❏

Do not touch either the thermal or the dot matrix print head or the paper feed motor. Wait for the heads and the motor to cool. The head and the motor can be very hot after printing for a long time. Touching them may cause burns.

Rev. H vi

vii Rev. H

TM-U220 Technical Reference Guide

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Aim of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Contents of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Related Software and Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Safety Precautions

Key to Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Chapter 1 General Information

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.1.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.1.2 Printer handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.1.3 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.1.4 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1.2 Product Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.2.1 Printer types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.2.2 Standard Parts Included with the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.2.3 Related materials for TM-U220 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.3 Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1.3.1 Ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1.3.2 Roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1.4 Product Specifications Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

1.5 Printing and paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

1.5.1 Autocutter (for Type A / B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

1.5.2 Paper Roll Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

1.5.2.1 Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

1.5.2.2 Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

1.6 Other Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

1.6.1 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

1.6.2 Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

1.6.3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

1.7 External Dimensions and Mass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

1.7.1 External Dimensions and Mass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

1.7.1.1 Overview (Type A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

1.7.1.2 Overview (Type B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

1.7.1.3 Overview (Type D) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Chapter 2 System Planning

2.1 Control Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2.1.1 Windows Driver (EPSON Advanced Printer Driver) . . . . . . . . . . . . . . . 2-1

2.1.1.1 General Features of the EPSON Advanced Printer Driver . . . . . 2-1

2.1.1.2 EPSON Advanced Printer Driver Components . . . . . . . . . . . . . . 2-2

2.1.1.3 EPSON Advanced Printer Driver Support Environment . . . . . . 2-2

2.1.2 EPSON OPOS ADK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.1.2.1 General Features of EPSON OPOS ADK (OPOS Control) . . . . . 2-3

2.1.2.2 EPSON OPOS ADK Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

2.1.2.3 EPSON OPOS ADK Supported Environment . . . . . . . . . . . . . . . . 2-5

2.1.3 ESC/POS Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Rev. H viii

2.1.4 How to Get a Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

2.2 Connection Form and Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

2.3 Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

2.3.1 Stand alone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

2.3.2 Y-connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

2.3.3 Pass-through connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.4 Parallel Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.5 USB connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

2.6 Ethernet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Chapter 3 Setup

3.1 Part Name and Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.1.1 Part name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.1.1.1 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3.1.2 The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.1.2.1 LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.1.2.2 Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3.2 Setup Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

3.3 Printer setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

3.3.1 Installing or Replacing the Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . 3-6

3.3.2 Installing the Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

3.3.2.1 Installing rhe Roll Paper for Type B, D . . . . . . . . . . . . . . . . . . . . . . 3-8

3.3.2.2 Installing the Roll Paper for Type A . . . . . . . . . . . . . . . . . . . . . . . . 3-9

3.3.2.3 Replacing the Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

3.3.3 Connecting the Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.3.3.1 Connecting procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3.4 Adjusting Various Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

3.4.1 How to Confirm Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

3.4.2 Adjusting the DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

3.4.2.1 When the letters are STD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

3.4.2.2 When the letters are US . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

3.4.2.3 Notes for DIP switch 2-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

3.4.3 Memory Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

3.4.4 Memory Switch Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

3.4.4.1 Starting the memory switch setup mode . . . . . . . . . . . . . . . . . . . . 3-22

3.4.4.2 Ending memory switch setting mode . . . . . . . . . . . . . . . . . . . . . . . 3-22

3.4.4.3 Operating procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

3.4.5 Adjusting Roll paper width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27

3.4.6 Adjusting Position of Roll Paper Near End Detector . . . . . . . . . . . . . . . . 3-28

3.4.7 Connecting the Printer to the Host PC / POS Terminal . . . . . . . . . . . . . 3-29

3.4.7.1 Serial Interface model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30

3.4.7.2 Parallel Interface Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30

3.4.7.3 USB Interface Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30

3.4.7.4 Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32

3.4.7.5 Connecting a Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33

3.5 Install a Printer Driver in the Host PC / POS Terminal . . . . . . . . . . . . . . . . . . . 3-33

3.5.1 OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33

3.5.1.1 Install and Set up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33

3.5.1.2 Package contents of EPSON OPOS ADK. . . . . . . . . . . . . . . . . . . . . 3-36

3.5.2 Advanced Printer Driver (APD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

3.5.2.1 Installing and Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

3.6 Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39

3.6.1 Self Test Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39

Chapter 4 Troubleshooting

4.1 LED Blinking Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

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TM-U220 Technical Reference Guide

4.1.1 Error Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.1.1 Errors that automatically recover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4.1.1.2 Recoverable Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.1.1.3 Errors that are impossible to recover: . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.2 Removing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

4.3 Autocutter Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

4.4 Printer Stops Printing / Printer Repeats Printing on a Line . . . . . . . . . . . . . . . 4-4

4.5 Printer prints “?“ or Incorrect Data With Serial Interface . . . . . . . . . . . . . . . . . 4-7

4.6 Print Speed is Slow When Using Windows Printer Driver . . . . . . . . . . . . . . . . 4-7

4.7 Printer doesn’t cut roll paper with the autocutter . . . . . . . . . . . . . . . . . . . . . . . 4-7

4.8 Hexadecimal Dump mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Chapter 5 Application Development Information

5.1 Various Status Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5.1.1 Printer Status on APD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5.1.2 OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.1.2.1 Checking the printer state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5.1.2.2 Printer Errors and Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5.1.2.3 ESC/POS commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5.2 Cash Drawer Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

5.2.1 Advanced Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

5.2.1.1 Drawer Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

5.2.1.2 Checking Drawer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

5.2.2 OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

5.2.2.1 Drawer Open/Close . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

5.2.2.2 Checking Drawer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

5.2.3 ESC/POS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

5.3 NV memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

5.4 NV Bit-image Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.4.1 Advanced Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.4.1.1 How to print “NV Bit-image“ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.4.1.2 Printable bitmap format in APD . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.4.2 OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.4.2.1 Printing method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.4.2.2 LetterQuality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

5.4.2.3 Setting of printing position by escape sequence . . . . . . . . . . . . . . 5-9

5.4.2.4 Printable bitmap format in OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

5.4.3 ESC/POS command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

5.5 Printing for journal used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

5.6 What is “Right side up printing“ ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

5.7 FAQ List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

5.7.1 Q. Drawer kick does not operate properly. . . . . . . . . . . . . . . . . . . . . . . . 5-11

5.7.1.1 A. Drawer specifications differ, depending on the manufacturer

and the part number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

5.7.2 Q. Unable to print a part of Page 0 in Visual Basic. . . . . . . . . . . . . . . . . . 5-11

5.7.2.1 A. Follow the procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Chapter 6 Notices for Replacement of the TM-U210/TM-U300

6.1 For Replacement of the TM-U210 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

6.1.1 About printing format compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

6.1.1.1 Printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

6.1.1.2 Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

6.1.1.3 Cutting position from print start position . . . . . . . . . . . . . . . . . . . 6-2

6.1.2 Cutting Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

6.1.3 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Rev. H x

6.1.4 Receive buffer size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

6.1.4.1 Effect on the application when condition of buffer full is changed 6-4

6.1.4.2 Effect on the application in the condition of release full state . . . 6-5

6.1.5 Accessories compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

6.1.5.1 Power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

6.1.5.2 Consumable compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

6.1.6 Provided statuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

6.1.7 Use for Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6.1.8 New functions added . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6.1.8.1 Wall hanging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6.1.8.2 NV bit-image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6.1.8.3 User NV memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6.1.8.4 Memory Switch and memory switch setup mode . . . . . . . . . . . . 6-8

6.1.9 Driver compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

6.1.9.1 Advanced Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

6.1.9.2 OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

6.1.9.3 ESC/POS command (Direct control) . . . . . . . . . . . . . . . . . . . . . . . 6-8

6.2 For Replacement of the TM-U300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

6.2.1 About Printing format compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

6.2.1.1 Printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

6.2.1.2 Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

6.2.1.3 Cutting position from print start position . . . . . . . . . . . . . . . . . . . 6-10

6.2.2 Cutting Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

6.2.3 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

6.2.4 Receive buffer size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

6.2.4.1 Effect to the application when condition of buffer full is changed 6-12

6.2.4.2 Effect to the application when condition of release full state . . . 6-12

6.2.5 Accessories compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

6.2.5.1 Power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

6.2.5.2 Consumables compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

6.2.6 Provided statuses and detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

6.2.6.1 Newly added Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

6.2.7 Use for Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

6.2.8 Added new functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

6.2.8.1 Wall hanging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

6.2.8.2 NV bit-image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

6.2.8.3 User NV memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

6.2.8.4 Memory Switch and Memory Switch setting mode . . . . . . . . . . . 6-13

6.2.9 Driver compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

6.2.9.1 Advanced Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

6.2.9.2 OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

6.2.10 ESC/POS command (Direct control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14

Appendix A Comparison table for TM-U220/U210/U300

Appendix B How to Install the Printer on a Wall with the WH-10

B.1 The Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

B.1.1 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

B.1.2 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

B.1.3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

B.1.3.1 Installing the wall-mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

B.1.4 Affixing the operation panel sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

B.1.5 Changing the roll-paper detector position . . . . . . . . . . . . . . . . . . . . . . . . B-2

B.1.6 Installing the brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7

B.1.7 Mounting the printer on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8

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TM-U220 Technical Reference Guide

B.2 Exterior Overviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9

B.2.1 TM-U220 (Type B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9

B.2.2 TM-U220 (Type D) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10

Appendix C Character Code Table

C.1 Page 0 (PC437: USA, Standard Europe) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

C.2 Page 1 (Katakana) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

C.3 Page 2 (PC850: Multilingual) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

C.4 Page 3 (PC860: Portuguese) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

C.5 Page 4 (PC863: Canadian-French) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5

C.6 Page 5 (PC865: Nordic) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6

C.7 Page 6 (Hiragana) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7

C.8 Page 7 (One-pass printing Kanji characters) . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8

C.9 Page 8 (One-pass printing Kanji characters) . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9

C.10 Page 16 (WPC1252) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10

C.11 Page 17 (PC866: Cyrillic #2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11

C.12 Page 18 (PC852: Latin2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-12

C.13 Page 19 (PC858: Euro) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-13

C.14 Page 20 (Thai character code 42) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-14

C.15 Page 21 (Thai character code 11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-15

C.16 Page 22 (Thai character code 13) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-16

C.17 Page 23 (Thai character code 14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-17

C.18 Page 24 (Thai character code 16) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-18

C.19 Page 25 (Thai character code 17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-19

C.20 Page 26 (Thai character code 18) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-20

C.21 Page 254 (Blank page) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-21

C.22 Page 255 (Blank page) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-22

C.23 International Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-23

Appendix D Power Supply Unit

D.1 AC Adapter C / AC Adapter,C1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1

D.1.1 Case specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1

D.2 PS-180 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2

D.2.1 Case specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2

D.2.2 Usage cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2

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xiii Rev. H

TM-U220 Technical Reference Guide

Chapter 1

General Information

1.1 Features

The TM-U220 is a POS printer that can print receipt paper (paper roll).

The TM-U220 is designed to be compatible with existing systems built around a TM-U210.

1.1.1 General

❏ Compact and lightweight.

❏ 3 model types are provided. (See “Printer types” (page 1-2))

❏ Excellent reliability and long life due to adoption of a stepping motor both for moving the

carriage and for paper feeding.

❏ Can be installed hanging on the wall with an optional hanging bracket (only for type B, D).

1.1.2 Printer handling

❏ Easy drop-in paper loading and easy maintenance

❏ Cable connectors are housed in the bottom of the printer.

❏ Built-in two drawer kick interface connectors

❏ Built-in autocutter (for type A or B)

❏ Built-in take-up device (for type A)

1.1.3 Printing

❏ High-speed printing through logic-seeking control

❏ Two-color printing (black and red)

❏ Can print on various paper wide range (for type B or D: 76 / 69.5 / 57.5 mm)

1.1.4 Software

❏ Command protocol is based on the ESC/POS proprietary command system.

❏ OPOS ADK and Windows printer driver are available.

❏ Automatic status back (ASB) function that automatically transmits changes in printer status.

Rev. H General Information 1-1

1.2 Product Structure

1.2.1 Printer types

TM-U220 has 3 model types: A, B, D. The features are as following.

Type A Type B Type D

Two color printing Yes Yes Yes

Autocutter Yes Yes No

Take up device Yes No No

paper width (mm) 76 76/ 69.5/ 57.5 76/ 69.5/ 57.5

wall hanging install No Yes Yes

Supported language

Near end detector Factory option Factory option Factory option

Alphanumeric model: alphanumeric Multilingual model It supports alphanumeric and printing with one of the following:

 Japanese Kanji  Simplified Chinese  Traditional Chinese  Korean  Thai

Alphanumeric model: alphanumeric Multilingual model It supports alphanumeric and printing with one of the following:

1.2.2 Standard Parts Included with the Printer

This printer is packed with the materials listed below.

❏ User’s Manual

❏ Roll paper: 1 roll

❏ Power switch cover (using this cover enables you to prevent accidental turning off of the

power)

❏ Exclusive ribbon cassette ERC-38(B/R)

❏ Power supply unit (May not be included with the printer)

Note:

The “AC Adapter. C” which is packed in the carton box of ANK model cannot be used for the Multilingual model.

*Multilingual means the printer model that can print any one of the following: Japanese Kanji, Simplified Chinese, Traditional Chinese, Thai characters, or Korean characters.

1-2 General Information Rev. H

TM-U220 Technical Reference Guide

1.2.3 Related materials for TM-U220

TM-U220 has the related materials listed in the following table.

Category Name Description

Options WH-10 This is an optional unit for installing the printer on a wall.

DF-10 Affixing Velcro tape

DC-21 This is optional power supply cable to gain power from user’s

power supply.

PS-180 EPSON power supply unit

DM-D105/D205, DM-D106/DM-D206

UB-S01/02, UB-P02II, UB-U01II/02II, UB-E01 etc...

POS accessories

Consumables Roll Paper This is required to print.

Manuals User’s Manual This manual is packed in the carton box.

Drivers (WIndows environment)

Utilities (WIndows environment)

DM-D series These are customer displays. (Line Display)

Ribbon Casette This is required to print.

Technical Reference Guide

FAQ about ESC/ POS command

ESC/POS Application Guide

OPOS ADK This provides the OCX driver which is based upon OPOS. It has

Advanced Printer Driver

Memory Switch setting Utility

TMFlogo This is a utility to store “NV bitmap“ into this printer. It helps

Direct connection customer display (available only for some serial interface models and some USB models) (See the below NOTE also.)

Various interface boards. (Serial, Parallel, USB, Ethernet interface)

This Manual.

This Manual is Quick Reference of ESC/POS command. and this has a simple sample program & Tips.

This Manual is Command Reference Guide of ESC/POS command. and this has a supplement which has some sample programs & Tips.

Manuals, sample programs, and TMFlogo utility.

This is a Windows Driver. This Driver has a Manual, Sample programs, and utilities to use the driver.

This is a utility to adjust the setting (Memory Switch) of this printer. See “Memory Switches” (page 3-19) for details.

printing “NV bitmap.”

Please contact your dealer to get these.

Note:

If you want to provide power from TM-U220 to a DM-D, you have to use “PS-180“ or “AC Adapter,C1. ” The “AC Adapter,C” cannot provide power to a DM-D.

Rev. H General Information 1-3

1.3 Consumables

1.3.1 Ribbons

This printer needs a ribbon cassette to print receipts. We provide 3 ribbon cassettes:

❏ EPSON ribbon cassette, ERC-38 (B) (Life: 3,000,000 characters / Color: Black)

❏ EPSON ribbon cassette, ERC-38 (P) (Life: 4,000,000 characters / Color: Purple)

❏ EPSON ribbon cassette, ERC-38 (B/R) (Life: 1,500,000 characters / Color: Black)

(Life: 750,000 characters / Color: Red)

Note:

These ribbon cassette life numbers are under the EPSON test conditions.

1.3.2 Roll paper

We provide roll paper and carbon roll paper with 1 copy for this printer. The widths are 76 mm,

69.5 mm, and 57.5 mm {3.00"/2.74"/2.26"}.

1-4 General Information Rev. H

TM-U220 Technical Reference Guide

1.4 Product Specifications Overview

Print method serial impact dot matrix

Paper width 76 mm / 69.5 mm / 57.5 mm {3.00"/2.74"/2.26"}

Cut type There are 2 types. The type can be changed.

Character sets 95 alphanumeric, 48 international characters,

Interface (compatible)

Buffer Receive buffer: Selectable as 4KB or 40 bytes using a DIP switch 1-2.

Power supply Power supplied by included AC adapter

Operating voltage 24 VDC  7%

Power consumption (except for drawer kick driving)

Temperature During operation: 0 C to 50 C {41F to 122 F}. (At 34 C {93F} or higher, there are humidity

Humidity During operation:10 to 90% (no condensation)

Weight (mass) Type A: Approximately 2.7 kg {5.94 lb}

Partial cut (cutting with one point on left edge left uncut) (standard factory settings) or Full cut (optional factory setting)

Extended graphics: 128  12 pages. (15 tables for Japanese model)

Multilingual character model supports printing with one of the following character sets:

 Japanese Kanji (Two-pass printing font) (JIS X0208-1990): 6879  Simplified Chinese (Two-pass printing font) (GB18030-2000): 28553  Traditional Chinese (Two-pass printing font) (Big 5): 13494  Korean (Two-pass printing font) (KS C5601 type): 8366  Thai (Three-pass printing font) : 128 characters  7 pages (133 character types)

RS-232C / Bidirectional parallel Dealer options: USB, 10Base-T I/F

Non-volatile graphics data buffer: 128KB

User NV memory: 8KB

ANK model: AC Adapter,C, AC Adapter,C1, or PS-180 (option) Multilingual model: PS-180 or AC Adapter,C1

Operating:Mean: Alphanumeric model: Approximately 31W Multilingual* model: Approximately 38W Standby: Mean: Approximately 2.2W

restrictions; refer to “Environmental Conditions” (page 1-13)

During storage:10 to 90% (no condensation; excludes paper and ribbon)

Type B: Approximately 2.5 kg {5.5 lb} Type D: Approximately 2.3 kg {5.06 lb}

*Multilingual means the printer model that can print any one of the following: Japanese Kanji, Simplified Chinese, Traditional Chinese, Thai characters, or Korean characters.

Rev. H General Information 1-5

1.5 Printing and paper Specifications

Printing method: Serial impact dot matrix

Head wire

9-pin serial configuration

configuration:

Printing direction: Bidirectional printing (logic seeking)

Print speed: *1 Approximately 4.7 lps (printing 40 columns per line at 16 cpi)

Approximately 6.0 lps (printing 30 columns per line at 16 cpi, with 1/8" line spacing) (except data transmission and processing time)

Paper width: 76 mm / 69.5 mm / 57.5 mm {3.00"/2.74"/2.26"}

Printing width: 63.4 mm / 57 mm / 47.5 mm {2.50" / 2.24" / 1.87"}

Dot positions depend on DIP switch setting. See the table “Dot width of Printable area” (page 1-7) for details.

Characters per line: 35 (font A), 40 (font B, default) (When using 76mm width paper)

Character spacing: ANK: 3 half dots (default) or 2 half dots.

Kanji: 2 half dots (default) or 0 half dots. Thai: 3 half dots (default) or 2 half dots.

The spacing of ANK and Thai characters is selectable by DIP SW2-1. The spacing of Kanji characters is selectable by ESC/POS command.

Paper feed speed: 30 lps

Line spacing (default): 4.23 mm {1/6"}, programmable by control commands.

Number of characters: 95 alphanumeric, 48 international characters,

Extended graphics: 128  12 pages. (15 tables for Japanese model)

Multilingual character model supports printing with one of the following character sets:

 Japanese Kanji (Two-pass printing font) (JIS X0208-1990): 6879  Simplified Chinese (Two-pass printing font) (GB18030-2000): 28553  Traditional Chinese (Two-pass printing font) (Big 5): 13494  Korean Kanji (Two-pass printing font) (KS C5601 type): 8366  Thai (Three-pass printing font): 128 characters 7 pages

(133 character types)

Character structure: Font A: 9

Font B: 7 Kanji: 16

9

16

(Font B is the default)

*1 This printer adjusts print speed when it prints graphic data, etc.

1-6 General Information Rev. H

TM-U220 Technical Reference Guide

The dot width of the printable area depends on DIP switch setting and paper width as shown in the following table.

Dot width of Printable area

Paper width DIP SW2-1 setting

ON OFF

76 mm 385 half dots 400 half dots

69.5 mm 360 half dots 360 half dots

57.5 mm 297 half dots 300 half dots

Character Dimensions, Characters Per Inch, Characters Per line

Character configuration Character

Horiz. x Vert.

7 x 9 (Font B) (default)

9 x 9 (Font A)

16 x 16 (Kanji font)

7 x 27 (Thai font)

9 x 27 (Thai font)

Condition of DIP SW 2-1

ON ANK 1.2 x 3.1 2 half dots 42 40 33 17.8

OFF (default)

ON ANK 1.6 x 3.1 2 half dots 35 32 27 14.5

OFF (default)

Regardless *Kanji 2.7 x 2.7 2 half dots

ON Thai

OFF (default)

ON Thai

OFF (default)

Character type

Graphic 1.6 x 3.1 0

ANK 1.2 x 3.1 3 half dots 40 36 30 16

Graphic 1.7 x 3.1 0

Graphic 1.9 x 3.1 0

ANK 1.6 x 3.1 3 half dots 33 30 25 13.3

Graphic 2.0 x 3.1 0

character

dimensions

W x H

1.2 x 9.5 2 half dots 42 40 33 17.8

1.6 x 9.5 2 half dots 35 32 27 14.5

Dot spacing between characters

(default) *

0 * 2522189.5

3 half dots 40 36 30 16

3 half dots 33 30 25 13.3

Paper width (mm) and Characters per line (cpl)

76 mm 69.5 mm 57.5 mm

22 20 16 8.9

Characters per inch (cpi)

(1 inch =

25.4 mm)

*: The dot spacing between Kanji character is selected by an ESC/POS command.

Rev. H General Information 1-7

1.5.1 Autocutter (for Type A / B)

Cutting method: By separated-blade scissors

Cutting type:

Note:

It is recommended to feed approximately 2.116 mm or more in advance before printing to prevent dot displacement after cutting.

Changing between partial cut and full cut is not controlled by a software command.

The full cut setting is an optional factory setting.

❏ Partial cut (one point left uncut) (standard factory settings) ❏ Full cut (completely cut off) (optional factory setting)

CAUTION:

When the paper is cut completely (full cut) with the printer’s horizontal installation, make sure to remove the cut paper, then perform the next cut. Never allow several pieces of the cut paper to remain in the paper exit because double cuts, paper jams, or autocutter error may occur because the cut paper drops into the paper path.

1.5.2 Paper Roll Supply

Supply method: Drop-in method

Paper roll end detection: Detection method: Mechanical microswitch

Detection position: Positioned within the paper path for the roll paper; detects the end of the roll paper

Near-end detector: Detection method: Mechanical microswitch

Inner diameter of the roll paper core: 10.5 to 12.5 mm

Near-end adjustment: Adjusting screw

Remaining amount: Fixed position #1 approximately 8 mm #2 approximately 5 mm (The adjusting screw has two positions.) See“Adjusting Position of Roll Paper Near End Detector” (page 3-28).

1-8 General Information Rev. H

TM-U220 Technical Reference Guide

1.5.2.1 Paper Specifications

Paper feeding method: Friction feed

Paper feed interval: Initial setting: Approximately 4.23mm {1/6"}

Can be set in units of approximately 0.18mm {1/144"} by ESC/POS command

Paper feed speed: 30 lps (approximately 4.99" /s)

(during continuous feeding) [lps: lines per second]

Roll paper width: 76

 0.5 mm (3"  0.02") / 69.5  0.5 mm (2.74"  0.02")

/ 57.5

 0.5 mm (2.26"  0.02")

Maximum diameter: 83 mm (3.27")

Core: When there is no near-end detector, always be sure to use roll

paper that is not glued to the core.

Normal paper specifications:

Paper thickness: 1 sheet: 0.06 to 0.085mm {0.0024 to 0.0033"}

Weight: 52.3 to 64 g/m

{14 to 17 lb}

(45 to 55 kg/1000 sheets 1091  788mm)

Carbon paper specifications:

Number of copies: Original 1 sheet + one copy sheet Thickness: 0.05 to 0.08 mm {0.002 to 0.0031"} (thickness of one sheet); Recommended paper: Paper by Mitsubishi - Carbonless paper (blue) Top sheets: N40Hi (paper thickness: 0.06mm {0.0024"},

mass: 47.2 g/m

{12.6 lb} Bottom sheet N60 (paper thickness: 0.08mm {0.0031"},

mass: 68.0 g/m

{18 lb}

The copying capability is affected by the ambient temperature, and is guaranteed for the temperature ranges of 5 - 50C {41 122F}.

Rev. H General Information 1-9

1.5.2.2 Printable Area

Maximum 200dots, 400 positions

(5.8)

63.4

22.1

34.9

Cutting position (manual cutter) (Type D)

Cutting position (autocutter) (Type A, B)

Cutting position (manual cutter) (Type A, B)

[Units: mm]

(6.8)

Printable area for 76mm width paper

1-10 General Information Rev. H

TM-U220 Technical Reference Guide

Maximum 180 dots, 360 positions

(6.7)

(5.8)

69.5

22.1

34.9

Cutting position (manual cutter) (Type D)

Cutting position (autocutter) (Type B)

Cutting position (manual cutter) (Type B)

[Units: mm]

Printable area for 69.5mm width paper

Rev. H General Information 1-11

Printable area for 57.5mm width paper

Maximum 150 dots, 300 positions

(4.2)

(5.8)

47.5

57.5

22.1

34.9

Cutting position (manual cutter) (Type D)

Cutting position (autocutter) (Type B)

Cutting position (manual cutter) (Type B)

[Units: mm]

1.6 Other Specifications

1.6.1 Reliability

Life: Mechanism: 7,500,000 lines

MTBF: 180,000 hours

Failure is defined as a Random Failure occurring at the time

MCBF: 18,000,000 lines

Print head life: 150 million characters (using an average of 2 dots/wire per

Autocutter life: 800,000 cuts

of the Random Failure Period.

This is an average failure interval based on failures relating to Wearout and Random Failures up to the life of 7.5 million lines.

character). (The printing pattern is EPSON test pattern).

End of life is defined as the point at which the printer reaches the beginning of the wearout period.

1-12 General Information Rev. H

TM-U220 Technical Reference Guide

1.6.2 Environmental Conditions

Temperature: During operation: 0 C to 50 C {41F to 122 F}.

(At 34 C {93F} or higher, there are humidity restrictions as listed below. )

Humidity: During operation:10 to 90% (no condensation)

During storage:10 to 90% (no condensation; excludes paper and ribbon)

Operating temperature and humidity range

Vibration resistance: When packed:

Frequency: 5 to 55 Hz Acceleration: 19.6m/s Sweep: 10 minutes (half cycle) Duration: 1 hour Directions: x, y, and z

No external or internal damage should be found after the vibration test, and the unit should operate normally.

{2 G}

Rev. H General Information 1-13

Impact resistance: When packed:

Package: EPSON standard package Height: 60 cm (2 feet) Directions: 1 corner, 3 edges, and 6 surfaces

No external or internal damage should be found after the drop test, and the unit should operate normally.

When unpacked: Height: 5 cm (2") Directions: Lift one edge and release it (for all 4 edges).

When the printer is not printing, no external or internal damage should be found after the drop test.

1.6.3 Installation

Install the printer horizontally as a basic position.The printer also must be installed so that it does not move or vibrate during paper cutting or the drawer kick operation. Velcro tape is available as an option.

The printer (Type B or D) can be also installed on a wall with the optional wall hanging bracket (WH-10).

1-14 General Information Rev. H

1.7 External Dimensions and Mass

1.7.1 External Dimensions and Mass

Model type External Dimensions Mass

Width Height Depth

Type A 160 mm

{Approximately 6.3"}

Type B 160 mm

{Approximately 6.3"}

Type D 160 mm

{Approximately 6.3"}

(All the numeric values are typical.)

Color: EPSON standard color (ECW, EDG)

1.7.1.1 Overview (Type A)

157.5 mm {Approximately 6.2"}

138.5 mm {Approximately 5.5"}

286 mm {Approximately 11.3"}

248 mm {Approximately 9.8"}

TM-U220 Technical Reference Guide

Approximately 2.7 kg {5.9 lb}

Approximately 2.5 kg {5.5 lb}

Approximately 2.5 kg {5.1 lb}

Rev. H General Information 1-15

1.7.1.2 Overview (Type B)

1-16 General Information Rev. H

1.7.1.3 Overview (Type D)

TM-U220 Technical Reference Guide

Rev. H General Information 1-17

1-18 General Information Rev. H

TM-U220 Technical Reference Guide

Chapter 2

System Planning

This section provides you information for system planning.

2.1 Control Method

A TM printer can print and be controlled using any of the following three methods:

1. Windows printer driver (EPSON Advanced Printer Driver)

2. EPSON OPOS ADK

3. ESC/POS commands

Depending on the driver or interface to be used, an IP setting tool for the Ethernet specification, a USB device driver, and a logo registration utility for printing (TMFlash logo utility) are provided.

See “How to Get a Driver” in this chapter.

2.1.1 Windows Driver (EPSON Advanced Printer Driver)

The EPSON Advanced Printer Driver is a method for controlling the TM printer in the same manner as the Windows standard printer driver.

2.1.1.1 General Features of the EPSON Advanced Printer Driver

The EPSON Advanced Printer Driver has the following features:

❏ Supplies the Windows printer driver for the TM printer, which enables printing through

general Windows applications.

❏ Enables executing unique functions of the POS printer, such as paper cutting and drawer

opening.

❏ Font type selection enables printing with the printer’s internal fonts.

❏ Enables obtaining the printer status by StatusAPI with a programming language such as

VisualBasic. This makes it possible to have bi-directional communication with the TM printer under the Windows standard printer driver environment.

Note:

The statusAPI is the API for controlling the printer, which is supplied exclusively by EPSON. Using this enables obtaining printer status and transmitting ESC/POS commands.

Rev. H System Planning 2-1

2.1.1.2 EPSON Advanced Printer Driver Components

Installer recognizes PC environment in which the installation will be done and installs DLL files and software components necessary for operating automatically. Driver, sample program, or manual can be selected to be installed.

❏ Driver

You can select a driver depending on the purpose of usage (installation can be done at the same time). Each has functions such as two-color printing, smoothing, continuous printing, and option selection for cutting method.

• Receipt: printing receipt

• Reduce35: reducing whole print display to fit it into the width of receipt paper and printing it

❏ Sample program

Sample program for using the StatusAPI with Visual Basic and Visual C++ can be installed.

❏ Manual

The following manuals can be installed:

• Driver: User’s Manual

• Status API: Reference Manual

2.1.1.3 EPSON Advanced Printer Driver Support Environment

❏ Supported interfaces

• Serial, Parallel, USB, Ethernet

❏ Supported Operating Systems

Please refer to the Installation Guide included with the driver package.

❏ Supported Development Languages

• Visual Basic

• VisualC++

❏ Supported devices

(For detailed information on which devices can be used, see the release note for the driver.)

•EPSON receipt printer

• EPSON customer display

2-2 System Planning Rev. H

TM-U220 Technical Reference Guide

•EPSON cash drawer

Note:

The USB specification printer needs the USB driver and the Ethernet specification printer needs the IP setting utility in addition.

For detailed information, please contact your dealer or EPSON.

2.1.2 EPSON OPOS ADK

EPSON OPOS ADK supports the development environment necessary for OLE for Retail POS (OPOS) application development by OPOS Control proposed by the OPOS committee and supplies a printer driver (OCX) conforming to OPOS.

When developing an OPOS confirmed application, use the following control methods. EPSON OPOS ADK has the following features.

❏ EPSON OPOS ADK supports not only the OPOS Control (CO + SO) proposed by the OPOS

committee but also totally supports the OPOS application development environment such as utilities for installation and setup, the contents necessary for development, such as sample programs and manuals, and also the function of Log when debugging, and silent installation, which enables easy installation for a targeted PC.

❏ EPSON OPOS ADK supports DirectIO with parameters for unique functions exclusively for

TM printers by EPSON. Also the power notice function, offline buffer clear processing, and device irregular processing that has been taken into account by developers are supported by the driver; these can reduce the number of application steps.

Note:

For detailed information for the API functions, refer to “OLE for Retail POS Application Programmer’s Guide (APG)” issued by the OPOS committee.

2.1.2.1 General Features of EPSON OPOS ADK (OPOS Control)

OPOS Control included in EPSON OPOS ADK has the following features:

❏ Offers CO for each device class and SO for EPSON devices.

❏ Can use Direct IO with parameter

• Acquires maintenance counter

• Prints bit image for which NVRAM has already been registered

❏ Power on notice function (recovering automatically to the status before the power is turned

off when turning on the power again)

❏ Offline buffer clear processing (deleting contents in print buffer at offline)

❏ Debugging function (trace function)

Rev. H System Planning 2-3

• Logs between an application and CO (for used API and its return value)

• Logs for device status (acquires causes for offline and errors in devices)

2.1.2.2 EPSON OPOS ADK Contents

Any installer later than EPSON OPOS ADK Ver2.10 supports the silent install function that can install the OPOS environment without a user interface, which offers easier installation. With this installer, OPOS Control for EPSON devices that are compatible with OPOS, manuals, utilities and sample programs described below can be installed.

❏ OPOS Control for EPSON devices

The following can be installed: CO, SO, header file for C++, header file for VB, TLB file for CO, or device information file.

❏ Manuals

• User’s Guide (Environment construction manual: installation/uninstallation/usage of each utility)

• Application Development Guide (for OPOS compatible application developers: editions for common description and for each device)

❏ Utilities

• SetUpPOS Utility

Can select a device to be used, connection port and settings, such as paper width, monochrome/two-color (only for two-color supported devices) and print waiting time.

• TM Flash logo utility

Can register a bit map file to the printer and customer display.

• USB device driver

Required to connect a USB specification printer.

• Sample program

Sample programs in VB and VC++ can be installed.

2-4 System Planning Rev. H

TM-U220 Technical Reference Guide

2.1.2.3 EPSON OPOS ADK Supported Environment

❏ Supported interfaces

• Serial, Parallel, USB, Ethernet

❏ Supported Operating Systems

Please refer to the Install Manual included with the driver package.

❏ Supported Development Languages

• Visual Basic

• VisualC++

2.1.3 ESC/POS Command

Print/control by ESC/POS commands is direct control for TM printers using the ESC/POS commands proposed by EPSON. Sending ESC/POS commands to the printer from an application enables direct control of the printer. For the detailed information regarding the ESC/POS commands, contact the dealer where you purchased the product.

Note:

USB specification printer needs the USB driver and the Ethernet specification printer needs the IP setting utility in addition.

2.1.4 How to Get a Driver

Please contact EPSON or your dealer about OPOS, APD, and ESC/POS.

Rev. H System Planning 2-5

2.2 Connection Form and Cables

2.3 Serial Connection

When the TM printer is connected to the host PC with a serial interface, the following connection forms are possible:

•Stand alone

• Y-connection

• Pass-through connection

Connections for usable serial cross cables are as follows:

The type of cable that should be used depends on the operation and the handshake method for the TM printer. You can operate the TM printer by Windows driver, OPOS, or ESC/POS commands. XON/XOFF, DTR/DSR, or RTS/CTS are available as handshake controls. See tables in following sections for the type cable for each connection.

2-6 System Planning Rev. H

TM-U220 Technical Reference Guide

2.3.1 Stand alone

Both TM printer and customer display (DM-D) are connected to the host PC via serial port.

Application TM side control control setting

XON/XOFF 1 Type A or B — —

2 DM-D500: A,B

DTR/DSR 1 — Type A or B Type B

2— Type A or B Type B

XON/XOFF (except OPOS)

Other DM-D: not available

DTR/DSR (DOS, OPOS, Visual C)

——

RTS/CTS (DOS, Windows driver, Visual C, Visual Basic, MSComm)

2.3.2 Y-connection

TM printer is connected to the host PC via serial port and the customer display (DM-D) is connected to TM printer via a modular connector.

Application

TM side control control setting

XON/XOFF Not available — —

DTR/DSR — Type B (*) Type B

XON/XOFF (except OPOS)

DTR/DSR (DOS, OPOS, Visual C)

RTS/CTS (DOS, Windows driver, Visual C, Visual Basic, MSComm)

(*) When RTS/CTS control is used between the TM and DM.

Note:

If you want to provide power from TM-U220 to a DM-D, you have to use “PS-180“ or “AC Adapter,C1. ” The “AC Adapter,C” cannot provide power to a DM-D.

You need to use the UB-S09 interface when you use a modular connector.

On the DM-D (DM-D500 etc...) which has DIP switch to select Y-type connection, confirm that the DIP switch has been set “Y-type connection: Enable.”

Rev. H System Planning 2-7

2.3.3 Pass-through connections

The TM printer is connected to the customer display (DM-D) via a serial port, and the DM-D is connected to the host PC via a serial port.

Note:

On the DM-D (DM-D500 etc...) which has a DIP switch to select Y-type connection, confirm that the DIP switch has been set to “Y-type connection: Disable.”

Application TM side control control setting

XON/XOFF Not available — —

DTR/DSR 1 — Type A or B Type B

2 — Type A or B Type A or B

XON/XOFF (except OPOS)

DTR/DSR (DOS, OPOS, Visual C)

RTS/CTS (DOS, Windows driver, Visual C, Visual Basic, MSComm)

2.4 Parallel Connection

The TM printer is connected to the host PC via a parallel interface board (UB-P02II). The customer display (DM-D) is connected to the host PC via a serial port.

2-8 System Planning Rev. H

TM-U220 Technical Reference Guide

Self-powered USB HUB

Modular

(with UB-U02II)

(with UB-U01II)

2.5 USB connection

The TM printer can be connected to the host PC via a USB connector, and other TM printers can be connected to the first printer via USB. (See “Changing the DIP Switch Settings” in Chapter 3 for DIP switch settings.)

Note:

UB-U01II has bus-powered USB HUB. Therefore This USB model printer can’t be connected directly to other bus powered HUB (including other UB-U01II equipped TM printer) and bus-powered function whose current consumption is over 100mA. If you would like to connect other USB model TM printer with UB-U01II, use a self powered USB HUB as shown in the above figure.

If you want to provide power from TM-U220 to a DM-D, you have to use “PS-180“ or “AC Adapter,C1. ” The “AC Adapter,C” cannot provide power to a DM-D.

The host PC needs to have an installed “USB device driver” for using USB model TM printer. Please contact EPSON or your dealer about the USB device driver and the procedure for installing.

Rev. H System Planning 2-9

2.6 Ethernet connection

TM printers are connected to a network via a hub using an Ethernet cable.

Note:

If the TM printer is connected to the host PC via an Ethernet interface, a DM-D cannot be connected to the TM printer.

We provide the IP address setup utility“EPSON TMNet WinConfig,” for setting the IP address of the Ethernet model TM printer on the host PC. Please contact EPSON or your dealer about “EPSON TMNet WinConfig” and the procedure for installing.

2-10 System Planning Rev. H

Chapter 3

roll paper cover

ribbon casette cover

power switch

control panel

This figure is Type A.

unit (Type A only)

manual cutter

Setup

3.1 Part Name and Basic Operation

3.1.1 Part name

TM-U220 Technical Reference Guide

3.1.1.1 Connectors

Do not connect a telephone line to the drawer kick connector or the display module connector; otherwise the printer and the telephone line may be damaged.

Rev. H Setup 3-1

WARNING:

You can connect up to four cables to the printer. They all connect to the connector panel (on the

DC24V

interface connector

drawer kick connector

power supply connector

bottom rear of the printer), which is shown below.

Note:

This illustration shows the serial interface model. The other interface connector looks slightly different.

3.1.2 The Control Panel

The control panel is shown below.

❏ POWER LED

❏ ERROR LED

❏ PAPER OUT LED

❏ FEED button

3.1.2.1 LED

POWER

On: Power supply is stable.

Off: Power supply is not stable.

ERROR

When this light is on but not blinking, it means that the printer is offline. Check to see if a cover is open. When this light is blinking, there is an error. See “LED Blinking Pattern” in Chapter 4.

3-2 Setup Rev. H

TM-U220 Technical Reference Guide

PAPER OUT

On: The roll paper near end (*1) or real end is detected.

Off: Paper is loaded (normal condition).

Flashing: Self-test waiting state for test print.

Note:

The roll paper near-end sensor is available as an factory option. If the printer is not equipped with the roll paper near-end sensor, the roll paper near-end is always detected as paper present.

See “Adjusting Position of Roll

Paper Near End Detector” (page 3-28) for information on adjusting the detector.

3.1.2.2 Control Panel Buttons

The control panel has paper button that you may have to use, although most paper handling functions will be handled by your software.

FEED

Use this button to feed roll paper or to start a roll paper self test. (See “Self Test Procedure” (page 3-39).)

Note:

The FEED button can be disabled by using an ESC/POS command. Refer to “ESC/POS Application Programming Guide” for details.

Rev. H Setup 3-3

3.2 Setup Flow

5. Complete set up

2. Adjust various settings (If you need to)

❏ DIP switches ❏ Memory switches ❏ Paper width

(Adjust the spacer & Memory switches) ❏ Roll Paper Near End Detector (For equipped model only) ❏ Auto cutter method (Type A, B)

(See “Adjusting Various Settings” (page 3-14))

4. Driver setup ❏OPOS ❏ APD (See “Install a Printer Driver in the Host PC / POS Terminal,” (page 3-33))

When you select Direct control method (ESC/ POS command) you don’t need to install any drivers.

1. Printer set up

❏Install Ribbon Cassette ❏Install Paper Roll ❏ Connect the Printer to the Power Supply (See “Printer setup,” (page 3-6))

3. Connect the Printer to the host PC/POS terminal (See “Install a Printer Driver in the Host PC / POS Terminal” (page 3-33))

You have to set up your printer to use it. And you can adjust some features by customizing them. This section describes the setup.

The set up flow of preparing to use printer is below.

3-4 Setup Rev. H

TM-U220 Technical Reference Guide

Note:

When you use OPOS (OCX driver from EPSON) or the Advanced Printer Driver, you need to install the driver. When you use ESC/POS commands, you don’t have to install drivers. For information on these drivers, see “Control Method” (page 2-1) and “Install a Printer Driver in the Host PC / POS Terminal” (page 3-33).

This printer can be installed on a wall. See “How to Install the Printer on a Wall with the WH-10” in Appendix B for details.

The following sections describe the setup. The flow of preparing to use printer is listed below.

1. Printer setup Install Ribbon Cassette (“Installing or Replacing the Ribbon Cassette” (page 3-6)) Install Paper Roll (“Installing the Roll Paper” (page 3-7))  Connect the Pritner to the Power Supply (“Connecting the Power Supply Unit” (page 3-13))

2. Adjust various setting ( If you need to)

When you use this printer with a serial interface, you have to adjust the communication settings. See “Adjusting the DIP Switches” (page 3-15) and “Memory Switches” (page 3-

19) for how to set them.

DIP switches (“Adjusting the DIP Switches” (page 3-15)) The DIP switches set serial communication conditions, busy condition, print column, receive buffer capacity, etc... Memory switches (“Memory Switches” (page 3-19)) The Memory switches set serial communication conditions, roll paper width, cover open status handling, etc...  Paper width (“Adjusting Roll paper width” (page 3-27)) The paper width is set by the spacer & Memory switch setting.  Roll Paper Near End Detector (For model equipped with the detector) (“Adjusting Position of Roll Paper Near End Detector” (page 3-28))

3. Connect the Pritner to the Host PC/POS Terminal (and Cash Drawer) (“Connecting the Printer to the Host PC / POS Terminal” (page 3-29))

4. Driver set up (If you use driver) (“Install a Printer Driver in the Host PC / POS Terminal” (page 3-33))

5. Complete the setup

Rev. H Setup 3-5

3.3 Printer setup

Knob

Tab

3.3.1 Installing or Replacing the Ribbon Cassette

EPSON recommends the use of genuine EPSON ribbon cassettes. Ribbon cassettes not manufactured by EPSON may cause damage to your printer that is not covered by EPSON’s warranties.

To install the ribbon cassette for the first time or to replace a used ribbon, follow the steps below:

1. Unpack the ribbon cassette and turn the knob in the direction shown to take up any slack.

2. Open the ribbon cassette cover of the printer, using the tabs on each side of the cover.

3. Remove the old ribbon, if there is one.

4. Insert the new ribbon cassette as shown and push the ribbon cassette down until it clicks.

Note:

Make sure the ribbon is installed between the print head and the platen without wrinkles or creases.

5. Close the ribbon cassette cover of the printer.

3-6 Setup Rev. H

TM-U220 Technical Reference Guide

3.3.2 Installing the Roll Paper

The installing procedure is little different between Type A and Type B, D.

CAUTION:

Be sure to use roll paper that meets the specifications. Be sure not to touch the manual cutter. Otherwise your fingers might be injured.

Rev. H Setup 3-7

3.3.2.1 Installing rhe Roll Paper for Type B, D

Tab

1. Using scissors, cut the leading edge of the roll paper, as shown in the left figure.

2. Turn on the printer and open the roll paper cover by using the tab, as shown in the left.

3. Insert the roll paper, as shown on the left.

Note:

Note the direction the paper comes off the roll, as shown below.

4. Close the roll paper cover.

When using 2-ply roll paper, be sure that the top and bottom sheets are aligned at the paper exit. See the below illustration.

3-8 Setup Rev. H

3.3.2.2 Installing the Roll Paper for Type A

Tab

lever

TM-U220 Technical Reference Guide

1. Using scissors, cut the leading edge of the roll paper, as shown in the left figure.

2. Turn on the printer and open the roll paper cover by using the tab, as shown in the left.

Note:

The printer feeds for 30 mm automatically if the roll paper cover is open. This is a normal operation to prevent the printer from damaging the paper when the roll paper cover is opened or closed.

Since the printer does not feed even if the roll paper cover is open when the printer is turned off, make sure not to pinch the paper when the cover is closed.

3. Open the unit by using the lever, as shown in the left.

Rev. H Setup 3-9

4. Insert the roll paper, as shown in the left.

Note:

Note the direction the paper comes off the roll, as shown in following

When using 2-ply roll paper, be sure that the top and bottom sheets are aligned at the paper exit. See below illustration.

5. Close the roll paper cover.

6. If you are not using a take-up spool, pull out a small amount of roll paper and close the roll paper cover; then tear off the paper with the manual cutter. You can skip steps 6 through 11.

7. When using 2-ply roll paper, pull out the roll paper to the bottom front of the printer as a guide, as shown in left.

3-10 Setup Rev. H

TM-U220 Technical Reference Guide

8. Close the unit, as shown in the left illustration.

9. Insert the end of the bottom paper (journal paper) into the paper take-up spool, as shown in following.

10. Insert the paper take-up spool in the printer. Be sure that the paper is aligned with the spool's flange, as shown.

11. Feed the paper with the FEED button so that the paper is taken up by the spool.

12. Close the roll paper cover and tear off the roll paper with the manual cutter, as shown.

Rev. H Setup 3-11

Note:

Tab

Since the printer does not feed even if the roll paper cover is open when the printer is turned off, make sure not to pinch the paper when the cover is closed.

Do not open the roll paper cover during printing or paper feeding.

When using the printer, be sure to cut the roll paper with the manual cutter after paper feeding is complete.

3.3.2.3 Replacing the Roll Paper

1. Turn on the printer and open the roll paper cover by using the tab, as shown.

2. Types B and D: Remove the used roll paper core.

3. Type A only: Remove the take-up spool, and open the unit by using the unit open lever, as shown; then remove the used roll paper core.

4. Insert new roll paper. See the section “Installing the Roll Paper for Type A” (page 3-9).

3-12 Setup Rev. H

TM-U220 Technical Reference Guide

3.3.3 Connecting the Power Supply Unit

Use the power supply or equivalent for your printer as listed below.

TM-U220 Alphanumeric model (Type A,B, D) TM-U220 Multilingual model (Type A,B, D)

AC Adapter,C, AC Adapter,C1, or PS-180 (option) PS-180 or AC Adapter,C1

Note:

The AC Adapter packed in the carton box of ANK model cannot be used for the Multilingual model.

The "AC adapter, C," which is packed with the alphanumeric model, cannot be used with the multilingual* model. Be sure to use the "PS-180" or "AC Adapter,C1" with the multilingual* model. If the “AC adapter, C,” packed with the alphanumeric model, is connected to the multilingual* model by mistake, the printer may not operate correctly. For example, printing may stop before all the lines are printed or the printer may print the same line repeatedly.

*Multilingual means the printer model that can print any one of the following: Japanese Kanji, Simplified Chinese, Traditional Chinese, Thai characters, or Korean characters.

WARNING:

Make sure you use the AC Adapter,C, AC Adapter,C1, or PS-180 (option) power supply or equivalent. Don’t use the PA-#### or PB-#### power supply unit with TM-U220. Using an incorrect power supply may cause fire or electrical shock.

CAUTION:

When connecting or disconnecting the power supply from the printer, make sure the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer.

3.3.3.1 Connecting procedure

1. Make sure the printer’s power switch is turned off and the power supply’s power cord is unplugged from the electrical outlet.

2. Check the label on the power supply to make sure the voltage required by the power supply matches that of your electrical outlet.

Rev. H Setup 3-13

3. Plug the power supply cord into the connector shown below.

DC24V

Power supply connector

Note:

To remove the DC cable connector, make sure the power supply’s power cord is unplugged; then grasp the connector and pull it straight out.

When you connect the power supply unit to the printer, we recommend to do a self test to confirm the operation. See “Self Test” (page 3-39) for details.

3.4 Adjusting Various Settings

This printer is able to be adjusted for the items below:

❏ DIP switch (communication condition, busy condition, print column,

receive buffer capacity, etc...)

❏ Memory switch (serial communication conditions, roll paper width,

cover open status handling, etc...)

❏ Roll paper width (76mm / 69.5mm / 59.5mm)

Adjusting the spacer & memory switch

❏ Position of roll paper near end detector

The current settings can be confirmed by a self test. (See “Self Test” (page 3-39).)

Note:

When you use serial interface model with 1200bps, 2400bps, or 19200bps, you have to adjust DIP switch “Serial interface selection“ function and Memory switch “Serial communication condition“.

When you adjust the items, we recommend to confirm the new setting. The confirmation is performed by running a self-test. See “Self Test Procedure” (page 3-39).

3.4.1 How to Confirm Current Settings

You can use a self-test to confirm the current settings. See “Self Test” on page 3-39.

3-14 Setup Rev. H

TM-U220 Technical Reference Guide

Look at the numbers and letters in the area indicated in the illustration. If the last letters are “US”, use the “US” tables below. If the last letters are “STD”, use the “STD” tables.

CAUTION:

Be sure to put back the DIP switch cover before using the printer.

OFF

3.4.2 Adjusting the DIP Switches

The printer has two sets of DIP switches. The function of the DIP switches is different for each interface model.

If you need to change settings, follow the steps below to make your changes:

CAUTION:

Turn off the power while removing the DIP switch cover to prevent an electric short, which can damage the printer.

Use a crosshead screwdriver to remove the screw holding the DIP switch cover.

Note:

The functions of the switches are shown in the following sections.

The DIP switch function of US is little different from the STD.

3.4.2.1 When the letters are STD

Serial model

(DIP Switch 1) (DIP Switch 2)

SW Function On Off SW Function On Off

1 Data receive error Ignored Prints “?” 1 Print column 42/35 40/33

2 Receive buffer

capacity

3 Handshaking XON/XOFF DTR/DSR 3 Reserved - Fixed to Off

4 Word length 7 bits 8 bits 4 Serial interface

5 Parity check Yes No 5 Reserved - Fixed to Off

6 Parity selection Even Odd 6 Reserved - Fixed to Off

7 Transmission speed 4800 bps 9600 bps 7 Pin 6 reset signal Used Not used

8 BUSY condition Receive

40 bytes 4 KB 2 Reserved

(Auto cutter enable/ disable)

selection

8 Pin 25 reset signal Used Not used

buffer full

Receive buffer full or Offline

Type A, B Fixed to On

Memory switch

Type D Fixed to Off

DIP switch

Rev. H Setup 3-15

Parallel / USB / Ethernet model (Except serial)

(DIP Switch 1) (DIP Switch 2)

SW Function On Off SW Function On Off

1 Auto line feed Enabled Disabled 1 Print column selection 42/35 40/33

2 Receive buffer

capacity

3~7 Reserved - Fixed to Off 3~7 Reserved - Fixed to Off

8 BUSY condition Receive

40 bytes 4 KB 2 Reserved

(Auto cutter enable/ disable)

8 Pin 31 reset signal Used Not used

buffer full

Receive buffer full or Offline

Type A, B Fixed to On

Type D Fixed to Off

Note:

See the next page for “When the letters are US.”

See “Notes for DIP switch 2-1” (page 3-19) about the DIP SW 2-1 setting.

When you use serial interface model with 1200bps, 2400bps, or 19200bps, you have to adjust DIP switch “Serial interface selection“ function and Memory switch “Serial communication condition“.

3-16 Setup Rev. H

TM-U220 Technical Reference Guide

3.4.2.2 When the letters are US

Serial model

(DIP Switch 1) (DIP Switch 2)

SW Function On Off SW Function On Off

1Printing mode Right side up

2 Receive buffer

capacity

3 Handshaking XON/XOFF DTR/DSR 3 Pin 6 reset signal Used Not used

4 Word length 7 bits 8 bits 4 Pin 25 reset signal Used Not used

5 Parity check Yes No 5 Reserved - Fixed to Off

6 Parity selection Even Odd 6 Reserved - Fixed to Off

7 Transmission speed 4800 bps 9600 bps 7 Reserved - Fixed to Off

8 BUSY condition Receive

printing mode

40 bytes 4 KB 2 Reserved

buffer full

Normal printing mode

Receive buffer full or Offline

1 Print column 42/35 40/33

(Auto cutter enable/ disable)

8 Serial interface

selection

Type A, B Fixed to On

Memory switch

Type D Fixed to Off

DIP switch

Note:

When the printer has a data receive error, the printer prints “?.”

Usually DIP switch 1-1 should be turned off. The right side up printing mode is a mode used for a printer that is hanging on a wall. For detail, see “What is “Right side up printing“ ?” (page 5-10). Regardless of the setting of DIP switch 1-1, if you want to perform right side up printing, DIP switch 1-2 must be fixed to off.

Parallel / USB / Ethernet model (Except serial)

(DIP Switch 1) (DIP Switch 2)

SW Function On Off SW Function On Off

1 Printing mode Right side up

2 Receive buffer

capacity

3 Reserved - Fixed to Off 3 Reserved - Fixed to Off

4~7 Reserved - Fixed to Off 4 Pin 31 reset signal Used Not used

8 BUSY condition Receive

printing mode

40 bytes 4 KB 2 Reserved

buffer full

Normal printing mode

Receive buffer full or Offline

1 Print column selection 42/35 40/33

Type A, B (Auto cutter enable/ disable)

5~8 Reserved - Fixed to Off

Fixed to On

Type D Fixed to Off

Rev. H Setup 3-17

Note:

See the previous page for “When the letters are STD.”

See “Notes for DIP switch 2-1” (page 3-19) about the DIP SW 2-1 setting.

When you use serial interface model with 1200bps, 2400bps, or 19200bps, you have to adjust DIP switch “Serial interface selection“ function and Memory switch “Serial communication condition“.

3-18 Setup Rev. H

TM-U220 Technical Reference Guide

3.4.2.3 Notes for DIP switch 2-1

The DIP switch 2-1 defines the print columns as listed in the following table.

DIP switch 2-1 status

Paper width Character font

76 mm Font A (9 x 9) 35 33

Font B (7 x 9) 42 40

69.5 mm Font A (9 x 9) 32 30

Font B (7 x 9) 40 36

57.5 mm Font A (9 x 9) 27 25

Font B (7 x 9) 33 30

Unit: cpl (Character per line)

ON OFF

Note:

The cpl of a Kanji character font is available to be changed by an ESC/POS command. (default: 22 cpl to 25cpl)

3.4.3 Memory Switches

This printer has “Memory switch“ set which is software switches. Memory switch set has “Msw 2,” “Msw 8,” “Customize value,” “Serial communication condition.”

“Memory switch setting utility” can change the Memory switch set to ON or OFF as shown in the table below (default: all OFF):

Note:

The Memory switch is available to be changed by five methods: Memory switch setting utility Memory switch setup mode (there are limitations on what can be changed) Control from setupPOS (OPOS only, and there are limitations on what can be changed) Control from Windows driver (Advanced Printer Driver only, and there are limitations on what can be changed) Control from ESC/POS command

Some Memory switch settings can be changed by the “Memory switch setting mode.“See “Memory Switch Setup Mode” on page 3-21.

Settings of the memory switch are stored in the NV memory; therefore, even if the printer is turned off, the settings are maintained. Excessive use of this function may destroy the NV memory. As a guideline, do not use this function more than 10 times a day.

When you use OPOS or APD, generally you don’t need to adjust memory switch because OPOS or APD are able to set these items automatically.

When you replace a TM-U210 with a TM-U220, you should adjust the Msw 8-5 to OFF.

Rev. H Setup 3-19

Memory Switch 2

SW Function On Off

1 Reserved - Fixed to Off

2 Reserved - Fixed to Off

3 Selection of the character code system of

the Simplified Chinese

4 ~ 8 Reserved - Fixed to Off

GB2312 GB18030

Note:

Msw 2-3: The memory switch Msw 2-3 affects the Simplified Chinese model only.

Memory Switch 8

SW Function On Off

1 ~ 4 Reserved - Fixed to Off

5 Selection of the cover open status Cover open Paper end

6 Reserved - Fixed to Off

7 Condition to release the BUSY in the

receive buffer

8 Printer cover open during operation Errors that can possibly

Remaining 138 bytes Remaining 256 bytes

Errors that automatically

recover

Note:

Msw 8-5: When Off is selected, a bit of the "roll paper end sensor" in each status that is transmitted from the printer is changed every time the roll paper cover is open or closed. When On is selected, a bit of the "roll paper cover open / close" in each status that is transmitted from the printer is changed every time the roll paper cover is open or closed. When you replace a TM-U210 with a TM-U220, you should adjust the Msw 8-5 to Off.

Msw 8-8: When Off is selected, a bit of the "automatic recoverable error" in each status that is transmitted from the printer is changed every time the roll paper cover is open. When On is selected, a bit of the "mechanical error" in each status that is transmitted from the printer is changed every time the roll paper cover is open.

The setting of Msw 8-5 and 8-8 can be set by “Memory switch setup mode.“ See “Memory Switch Setup Mode” on page 3-21.

3-20 Setup Rev. H

TM-U220 Technical Reference Guide

Customize value

Function Selectable value

Automatic Paper Reduction

Roll paper width 57.5 mm 69.5 mm

Reduction of top margin Does not reduce (default

Reduction of bottom margin Does not reduce (default

Reduction of line spacing Does not reduce (default

Reduction of line spacing where extra line feeds are included

value)

Reduces 50% Reduces 75%

Does not reduce (default value)

Reduces 50% Reduces 75%

76 mm (default value) --

Reduces

Reduces 25%

Note:

These setting can be set by “Memory switch setup mode.“ See “Memory Switch Setup Mode” on page 3-

21.

Automatic Paper Reduction setting is available with firmware version 5.10 EAI or later.

See “Adjusting Roll paper width” (page 3-27) also to adjust roll paper width.

Serial communication

Function Selectable value

baud rate 1200 bps 2400 bps

4800 bps 9600 bps

19200 bps --

Parity None Odd

Even --

Handshake DSR/DTR XON/XOFF

Data length 7 bit 8 bit

Note:

There are two methods, DIP switch and Memory switch, to adjust the serial communication conditions. DIP SW2 selects which is effective, DIP switch or Memory switch.

To enable the “Serial communication“ setting, you have to adjust the “Serial interface selection“ function of DIP switch 2 to “Memory switch.“

These settings can be set by “Memory switch setup mode.“ See “Memory Switch Setup Mode” on page 3-

21.

3.4.4 Memory Switch Setup Mode

The following items are specified in the memory switch setup mode:

❏ Basic Serial communication condition (Serial communication)

Rev. H Setup 3-21

• Transmission speed

•Parity

• Handshaking

•Data length

❏ Receive buffer full release condition (Msw 8-7)

❏ Automatic Paper Reduction (Customized value)

❏ Roll paper width (Customize value)

❏ Cover open status (Msw 8-5)

Note:

All new settings will be lost if the power supply is turned off in the memory switch setup mode. Be sure to follow the proper procedure, and turn the power off at the correct time.

3.4.4.1 Starting the memory switch setup mode

Use the following procedure to start the memory switch setup mode.

1. Open the roll paper cover.

2. Turn the power on while pressing the paper FEED button.

3. Press the FEED button twice while POWER, ERROR, and PAPER OUT LEDs are lit.

4. Close the cover. The printer prints the enabled settings of the memory switches and instructions.

5. Follow the instructions to process the switch setup.

Note:

In the memory switch setup, the paper out LED may be flashing. The flashing time indicates “The times of FEED button is pressed before the roll paper cover is closed.“

3.4.4.2 Ending memory switch setting mode

Once the setting is performed, the contents of the setting are stored. Then the printer initializes. When initialization is finished, the printer returns to normal operating mode.

3-22 Setup Rev. H

3.4.4.3 Operating procedure

Entering Memory Switch Setting Mode

Selecting Items to Set

Selecting Individual Settings

Ending Memory Switch Setting Mode

❒ 3 times: Basic Serial Interface Settings ❒ 4 times: Receive buffer full release condition ❒ 6 times: Automatic Paper Reduction ❒ 7 times: Roll Paper Width ❒ 9 times: Cover open status

Open the paper roll cover. Press the FEED button the number of times required to select the desired item (as shown below); then close the paper roll cover. Pressing the paper FEED button 0 times or 10 or more times will terminate this procedure.

Open the paper roll cover. Press the FEED button the number of times required to select the setting for each item; then close the paper roll cover.

❒ 0, 1, 2, 5, 8 times: Unused ❒ 10 or more times: Unused

1. Open the paper roll cover and turn the power on while pressing the paper FEED button.

2. Press the paper FEED button twice while POWER, ERROR, and PAPER OUT LED are lighting.

3. Close the cover.

The printer prints the current settings and setting instructions.

The printer prints the new settings and saves the settings to non-volatility memory. Then, the software resets and enters the normal printable status. Turn the power supply OFF.

Receive buffer full release

condition (page 3-25)

Cover open status

(page 3-26)

Baud Rate Setup (page 3-24)

Data Length, Handshake, or Parity (page 3-24)

Roll Paper Width

(page 3-26)

Automatic Paper

Reduction

(page 3-25)

Basic Serial Interface Setting

The procedures used for this process are described below.

TM-U220 Technical Reference Guide

Rev. H Setup 3-23

Selecting individual settings

❏ Basic serial interface setting

To select transmission conditions, first choose “Serial interface settings”; then select “Data length, handshake, or parity.”

Press the FEED button the number of times required to select the desired “Serial interface settings” used for transmission conditions.

Press FEED button Setting selected

0 ~ 3 times: No change

4 times: 19200 bps

5 times: 9600 bps

6 times: 4800 bps

7 times: 2400 bps

8 times: 1200 bps

9 or more times: No change

bps: Indicates the number of transmitted bits per second (bps).

❏ Data length, handshake, or parity

Press the FEED button the number of times required to select the desired “Data length, handshake, or parity” setting used for transmission conditions.

Press FEED button Setting selected

Data Length Handshake Parity

0 times: No change

1 time: 8 bits DTR/DSR control No parity

2 times: Even

3 times: Odd

4 times: XON/XOFF control No parity

5 times: Even

6 times: Odd

7 times: 7 bits DTR/DSR control No parity

8 times: Even

9 times: Odd

10 times: XON/XOFF control No parity

11 times: Even

12 times: Odd

13 or more times: No change

3-24 Setup Rev. H

TM-U220 Technical Reference Guide

❏ Receive buffer full release condition

Press the FEED button the number of times required to select the desired receive buffer full release condition setting.

Press FEED button Receive buffer full release condition

0 times: No change

1 time: 256 bytes remain (Msw 8-7: Off)

2 times: 138 bytes remain (Msw 8-7: On)

3 or more times: No change

❏ Automatic paper reduction setting

Press the FEED button the number of times required to select the desired automatic paper reduction setting (Customize value.)

Press FEED button Reduction of top margin/Reduction of bottom margin

0 times: No change

1 time: Does not reduce

2 times: Reduces

3 or more times: No change

Reduction of line spacing/Reduction of line spacing

Press FEED button

0 times: No change

1 time: Reduces 25%

2 times: Reduces 50%

3 times: Reduces 75%

4 times: Does not reduce

5 or more times: No change

where extra line feeds are included

Note:

Setting is available with firmware version 5.10 EAI or later.

Rev. H Setup 3-25

❏ Paper width setting

Press the FEED button the number of times required to select the desired roll paper width setting (Customize value.)

Press FEED button Selecting paper width

0 times: No change

1 time: 76 mm

2 times: 69.5 mm

3 times: 57.5 mm

4 or more times: No change

Note:

See “Adjusting Roll paper width” (page 3-27) also to adjust roll paper width.

❏ Cover open status

Press the FEED button the number of times required to select the desired the mapping of cover open status setting.

Press FEED button Setting selected

0 times: No change

1 time: Paper out (Msw 8-8: OFF)

2 times: Cover open (Msw 8-8: ON)

3 or more times: No change

3-26 Setup Rev. H

TM-U220 Technical Reference Guide

leading the wires between the holder and frame

Roll paper guide

Roll paper holder

Roll paper guide

position of fixing the screws (left side)

position of fixing the screws (right side)

A: paper width76 mm

B: paper width69.5mm

C:paper width57.5mm

3.4.5 Adjusting Roll paper width

The TM-U220 accommodates 76 mm {3"},69.5 mm {2.74"}, 57.5 mm {2.26"} wide paper rolls.

Note:

When you use a near-end detector equipped model, be sure not to pinch the lead wires of the near-end detector between the roll paper guide and the roll paper holder, and to push the lead wires inside so that the lead wire of the paper-end detector does not contact the motor gear.

When replacing the wires, be sure that the wires do not catch between the roll paper guide and the roll paper holder.

1. Make sure the power supply is disconnected.

2. Open the roll paper cover.

3. Take off the roll paper guide from the printer by loosening the two screws.

4. Push the roll paper guide on the appropriate width. (See figure above.)

Rev. H Setup 3-27

5. Tighten the spacer with two screws included with the guide. (See figure above.)

Detector adjustment screw

Knob

#2 setting

#1 setting

Detector lever

Seeing at outside for roll paper spacer

6. Set the memory switch (customize value) for the paper width. (See “Memory Switches” (page 3-19))

3.4.6 Adjusting Position of Roll Paper Near End Detector

Below are two reasons for the roll paper to require an NE detector adjustment.

❏ To adjust the location of detection for the diameter of the roll paper core.

❏ To adjust the amount of remaining paper.

The procedure is as following.

1. Make sure the power supply is disconnected.

2. Open the roll paper cover, and remove the paper roll.

3. Loosen the detector adjustment screw with a coin or similar tool.

4. Adjust the detector by sliding the lever in the direction shown below.

The table below shows the point at which the near-end detector is triggered. Note that this figure is a calculated value, and there may be some variations, depending on the printer.

Detection point of roll paper near-end

Detector position (attaching point of the detector adjustment lever ) Trigger point (included the thickness of paper roll core)

#1 setting Approx. 8 mm

#2 setting Approx. 5 mm

5. Tighten the detector adjustment screw.

6. Check to be sure that the detecting lever moves freely.

3-28 Setup Rev. H

TM-U220 Technical Reference Guide

DC24V

Interface connector

Power supply connector

Drawer kick connector

3.4.7 Connecting the Printer to the Host PC / POS Terminal

All cables are connected to the connector panel located on the lower rear side of the printer.

Connector panel

Note:

The figure above shows the connector panel for the serial interface model printer. The shape of the interface connector varies according to the type of interface used.

Be sure to turn off the power supply for both the printer and the host computer unit before connecting the various cables.

You need an appropriate serial, parallel, USB, or Ethernet interface cable to connect your computer to the printer. For the serial model, it is important that you use a null modem cable, not any other serial cable, and for the parallel model use an IEEE 1284 cable.

Rev. H Setup 3-29

3.4.7.1 Serial Interface model

Before connecting any of the cables, make sure that both the printer and the host PC are turned off.

1. Plug the cable connector securely into the printer’s interface connector.

2. If the cable connector has screws on it, tighten the screws on both sides of the connector.

3. If your interface connector has a grounding wire, attach it to the printer using the screw labeled FG, which is next to the interface connector.

4. Attach the other end of the cable to the host PC.

Note:

When using serial interface, you need to adjust serial communication using the DIP switches. See “Adjusting the DIP Switches” (page 3-15) for details.

When using serial interface, see “Serial Connection” in Chapter 2 also.

3.4.7.2 Parallel Interface Models

1. Press the connector on the end of the interface cable firmly into the interface connector on the connector panel.

2. Press down the clips on either side of the connector to lock it in place.

3. For interface cables equipped with a ground line, attach the ground line to the screw hole marked "FG" on the printer.

4. Connect the other end of the interface cable to the host computer.

3.4.7.3 USB Interface Models

1. Attach the locking wire saddle at the location shown in the figure below.

2. Hook the USB cable through the locking wire saddle, as shown in the figure below.

3-30 Setup Rev. H

TM-U220 Technical Reference Guide

USB upstream connector

Locking wire saddle

USB cable

DM connector

USB downstream connector

(Only for the USB HUB: UB-U01)

UB-BOARD

Note:

Hooking the USB cable through the locking wire saddle, as shown in the figure below, will prevent the cable from coming unplugged.

Attaching locking wire saddle

3. Connect the USB cable from the host computer to the USB upstream connector.

4. For models that have the UB-U01II installed, a maximum of two USB devices can be connected to the USB downstream connector.

Note:

The UB-U01 serves as a bus power-supply hub. Therefore, it is important to note that bus power supply hubs (including the UB-U01II) and bus power supply functions with power dissipation of 100 mA or more cannot be connected directly to the printer. (A UB-U02II can be directly connected to a UB-U01 hub.)

5. Install the UB-U01II/02II device driver on the host computer.

Note:

For information on how to obtain the required device drivers and their installation procedures, contact the nearest EPSON service center.

Rev. H Setup 3-31

3.4.7.4 Ethernet interface

10BASE-T Ethernet interface connector

LED (green) LED (red)

Be sure not to push the LEDs by accident

Switch

If you press and hold this switch when the printer is on, the interface will be reset to the factory settings

The following view shows the part names of the UB-E01.

Before connecting any of the cables, make sure that both the printer and the host computer are turned off.

1. Make sure both the printer and the host computer are turned off.

2. Plug the 10BASE-T cable connector securely into the UB-E01's 10BASE-T Ethernet connector until you feel it click.

CAUTION:

Do not connect a telephone line , a display module cable, or a drawer kick cable to the UB-E01’s 10BASE-T connector.

Note:

The display module connector on the TM printer cannot be used when the UB-E01 is installed.

3. Connect the power supply to the printer.

3-32 Setup Rev. H

TM-U220 Technical Reference Guide

DC24V

Drawer kick connector

3.4.7.5 Connecting a Drawer

CAUTION:

Be sure to connect a drawer that meets printer specifications. Connecting a drawer of the wrong specifications may result in damage to both the drawer and the printer.

Never connect the telephone line to the drawer kick connector (labeled “DK”). Doing so may result in damage to both the telephone line and the printer.

Never connect the drawer cable to the customer display connector (labeled “DM-D”). Doing so may result in damage to both the drawer cable and the printer.

1. Connect the drawer cable to the drawer kick connector (labeled “DK”) on the connector panel.

Connecting drawer

2. The connecting is finished.

3.5 Install a Printer Driver in the Host PC / POS Terminal

EPSON provides printer drivers for the TM-U220. The drivers are OPOS and Advanced Printer Driver (APD). They are for the Windows environment.

3.5.1 OPOS

3.5.1.1 Install and Set up.

When you install and set up, please refer to the User's Manual, the file is automatically created at the installation of OPOS ADK.

Rev. H Setup 3-33

Outline of install and Setup procedure is as follows.

START

1. Installation OPOS ADK

(Execute the Setup.exe in DISK1, and continue to installation by wizard)

Is installation completed?

2. Setup the OPOS & device setting by using SetupPOS utility

You can setup the OPOS and device setting by the SetupPOS utility.

2.1 Setup the OPOS & device setting

Completed

ERROR

For detail refer to [ User Manual]

❏ Select the device and I/F setting

❏ Device specified setting

• Paper type & size setting

• Bitmap setting

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TM-U220 Technical Reference Guide

2.2. Device communication test by executing the CheckHealth

ResultCode

SUCCESS

ERROR

Confirm the error condition by referring to the [User's manual]

END

The OPOS and device settings are right.

The Install and Setup are completed.

(3. Confirmation by sample program)

4. Make a OPOS compliant program

1. Installation.

Execute the Setup.exe in DISK1. and continue to installation by wizard.

Rev. H Setup 3-35

2. Set up the device and environment.

1. Set the device setting by using SetupPOS utility.

• Select the device and I/F setting.

• Device specified setting. (set the specified setting of the device)

2. Execute the CheckHealth Device communication test.

• If you get "SUCCESS", the setting of the device is right.

• If you get ResultCode (error), please re-check the device connection setting by

following the User's Manual.

After performing the above procedure, please use an OPOS compliant program in your system.

Note:

Please refer to the sample program when you make a program.

OPOS ADK provides a sample program for each device class. The sample programs are intended as programs to serve as references for application developers. The ways to use the principal methods and properties for each device are introduced in the form of Visual Basic, Visual C++ programs. In this manual, it is introduced in the form of Visual Basic.

3.5.1.2 Package contents of EPSON OPOS ADK.

Package contents of EPSON OPOS ADK are same as that of the previous one.

❏ Installer

❏ SetupPOS Utility

❏ OPOS Controls

❏ Manual

• User’s Manual :Installation of the EPSON OPOS ADK, Configurations,and explanations of the attached tools.

• ADG : Detailed information on the each device to support the development.

ADG for General : General information on the development.

ADG for Common Information : Common information to all the devices.

ADG for device class : General information on the device class.

ADG for model : Specific explanation on the device.

Sample program : Information on the Sample Programs.

❏ Sample Program

Sample program for VB and VC (for each device class)

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TM-U220 Technical Reference Guide

When the printer is Ethernet model on Window 98 or 95

1. Install EPSON Advanced Printer Driver

Select the modules needed to install:

TM-U220, Status API (and USB device driver)

When the printer is USB interface model

3. Install “EPSON Net Direct print”

2. Install “USB driver”

4. Set up the printer port

5. Test print

When the printer is Serial or Parallel interface model

What interface model?

3.5.2 Advanced Printer Driver (APD)

3.5.2.1 Installing and Setting Up

When you install and set up the APD, please refer to the “EPSON Advanced Printer Driver Install Manual.“ The Manual is a PDF file, which is provided with other manuals for the APD.

Outline of installation and setup procedure is as follows.

Rev. H Setup 3-37

1. Install EPSON Advanced Printer Driver

Execute the installer “ADT###e.exe,“ and select modules which you need. The recommended modules are shown below. Refer to the installation manual for details.

EPSON TM-U220 Receipt (76mm):

EPSON TM-U220 Receipt (69.5mm):

EPSON TM-U220 Receipt: (57.5mm)

Status API:

USB driver:

This module (printer driver) is required for printing on 76mm width receipt.

This module (printer driver) is required for printing on

69.5mm width receipt.

This module (printer driver) is required for printing on

57.5mm width receipt.

This module is required for monitoring the printer. This module provides API to monitor the printer’s status.

This module (device driver) is required for the USB interface model printer.

Note:

For the Manual, Sample program, and each utility, you have to download separately the ADT###e.exe.

2. Install “USB driver”

When you use a USB interface model printer, you need to install the “USB driver.” The procedure depends on the OS; therefore see the installation manual. If you aren’t using a USB interface model printer, you don’t need to install this module.

3. Install “EPSON Net Direct print“

When you use the Ethernet interface model printer with Windows98/95, you need to install “EPSON Net Direct print.” See the installation manual for details. If you aren’t using the Ethernet interface model printer, or aren’t using Windows 98/95, you don’t need to install this module.

4. Set up the printer port

After installing APD (and “USB driver” or “EPSON Net Direct print“) you need to adjust the printer port setting for the printer interface model. See the Installation manual and the User’s manual for details.

Note:

When you use the serial interface model printer, you need to adjust serial communication setting between printer and printer driver. See “Adjusting the DIP Switches” (page 3-15) and “Memory Switches” (page 3-19) for information on the settings.

5. Test print

Execute test print from the “property” of printer to confirm the setting. If the test print is not correct, please see the “Notes” on the “User’s Manual” and “Status API Reference Manual” to solve the your problem.

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Note:

You can use the printer with sample program (written in Microsoft Visual Basic, Visual C++). The sample program is provided separately.

3.6 Self Test

The self test lets you know if your printer is operating properly. It checks the control circuits, printer mechanisms, print quality, control software version, and DIP switch settings.

This test is independent of any other equipment or software, so it is a good idea to run it when you first set up the printer and if you have any trouble. If the self tests work correctly, the problem is in the other equipment or the software, not the printer.

3.6.1 Self Test Procedure

1. Make sure the printer is turned off and the roll paper cover is closed properly.

2. While holding down the FEED button, turn on the printer using the switch on the front of the

printer. The self test prints the printer settings and then prints the following, cuts the paper, and pauses. (The PAPER OUT light blinks.)

If you want to continue SELF-TEST printing, Please press the

FEED button.

3. Press the FEED button to continue printing. The printer prints a pattern using the built-in

character set.

4. The self test automatically ends and cuts the paper after printing the following:

*** completed ***

The printer is ready to receive data as soon as it completes the self test.

Note:

If you want to pause the self test manually, press the FEED button. Press the FEED button again to continue the self test.

Rev. H Setup 3-39

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160 ms

Chapter 4

Troubleshooting

This section describes general troubleshooting.

4.1 LED Blinking Pattern

4.1.1 Error Types

The printer stops all printer operations for the selected paper section, goes offline, and the ERROR LED blinks when an error is detected.

4.1.1.1 Errors that automatically recover

ERROR LED Blinking Pattern

ERROR Description

Roll paper cover open error (when recoverable error is selected) (*1)

Print head temperature error (*2)

The roll paper cover is opened when printing.

The temperature of the print head is extremely high

Recovery

Recovers automatically when the cover is closed.

Recovers automatically when the print head cools

Note:

(*1) This conditions are selected by MSW 8-5, 8-8. When MSW 8-5 (mapping of the cover open status) is off, the error hasn’t occurred but there is a “paper end error” instead. If MSW 8-8 is off, this error is handled as an automatically recoverable error.

(* 2) Print head temperature error is not abnormal.

Rev. H Troubleshooting 4-1

4.1.1.2 Recoverable Errors

160 ms

When a recoverable error occurs, after the cause of the error is removed, the printer can recover from the error by receiving an error recovery command without turning off the power:

ERROR LED Blinking Pattern

ERROR Description

Paper roll cover open error (*1)

Autocutter error (Type A, B only)

Home position detection error (This is “Mechanical error“)

The roll paper cover is opend when printing.

The autocutter does not work correctly

The home position cannot be detected due to a paper jam

Recovery

Recovers by error recovery command with the cover closed

Recovers by error recovery command. (See “Autocutter Jam” (page 4-3))

Recovers by error recovery command

Note:

(*1) These conditions are selected by MSW 8-5 and 8-8. When MSW 8-5 (mapping of the cover open status) is OFF, the error does not occur and a “paper end error” occurs instead. If MSW 8-8 is ON, this error is handled as a recoverable error.

4.1.1.3 Errors that are impossible to recover:

ERROR LED Blinking Pattern

ERROR Description

R/W error in memory or gate array

High voltage error The power supply voltage

After R/W checking, the printer does not work correctly. Writing to, reading out, or erasing the NV memory for image scanning results does not work correctly.

is extremely high

Recovery

Impossible to recover

Low voltage error The power supply voltage

CPU execution error The CPU executes an

Print head temperature detection circuit error

is extremely low

incorrect address or I/F board is not connected

There is an abnormality in the print head temperature

Impossible to recover

4-2 Troubleshooting Rev. H

TM-U220 Technical Reference Guide

Roll paper cover

Tab

lever

2. (only type A) open the unit

1. open the roll paper cover

4.2 Removing a Paper Jam

CAUTION:

Be sure not to touch the manual cutter. Otherwise your finger might be injured.

1. Turn the power off.

2. Open the roll paper cover by using the tab, as shown in the below illustration.

3. If you have a Type A printer, remove the take-up spool and open the unit by using the unit open lever, as shown in the illustration.

4. Remove the jammed paper.

Note:

When you turn the power off by mistake during the printing operation, the cutter blade may stop in the paper feed line. So the paper may not be fed in the first operation normally when you turn the power on. If the phenomenon happens again after removing the jammed paper, try the solution “Autocutter Jam” (page 4-3).

4.3 Autocutter Jam

If a foreign object such as a push pin or paper clip drops in the autocutter and causes the auto cutter to lock up, the printer enters an error state and begins the recovery operation automatically.

If the problem is not serious, the autocutter returns to its normal position without any intervention by the user.

If the autocutter does not return to its normal position by itself, follow the steps below to fix the problem:

1. Open the roll paper cover, and remove the jammed object if there is one.

Rev. H Troubleshooting 4-3

2. Turn off the printer, and close the roll paper cover, and turn it back on. Then the cutter blade

Cutter cover

Autocutter unit

Lever

Hole

Knob

returns to the normal position. If you would like not to turn off the printer, send an error recovery command and initialize printer command instead.

3. If the cutter blade doesn’t return to the normal position, return the cutter blade to the normal position by rotating the autocutter knob in the direction of the arrow. When it is returned to the normal position, a lever comes into the center of hole in the autocutter frame.

4.4 Printer Stops Printing / Printer Repeats Printing on a Line

4. Close the roll paper cover.

When you connect the wrong power supply unit, printer will not perform correctly. See below to determine which power supply unit should be connected to the printer.

TM-U220 Alphanumeric model (Type A,B, D) TM-U220 Multilingual model (Type A,B, D)

AC Adapter,C, AC Adapter,C1, or PS-180 (option) PS-180 or AC Adapter,C1

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TM-U220 Technical Reference Guide

Note:

*Multilingual means the printer model that can print any one of the following: Japanese Kanji, Simplified Chinese, Traditional Chinese, Thai characters, or Korean characters.

Use the self test to confirm what model of printer you have, and then use the correct power supply. (See “Self Test Procedure” (page 3-39) for how to run the self test.)

Rev. H Troubleshooting 4-5

SELF-TEST

Resident Character Alphanumeric

Alphanumeric model

...

Japanese model

...

SELF-TEST

Resident Character Alphanumeric Japanese

The following models are called Multilingual

SELF-TEST

Resident Character Alphanumeric Thai 3 pass

Thai model

...

SELF-TEST

Resident Character Alphanumeric Korean

SELF-TEST

Resident Character Alphanumeric Traditional Chinese

Simplified Chinese model Traditional Chinese model

...

SELF-TEST

Resident Character Alphanumeric Chinese GB18030

Korean model

4-6 Troubleshooting Rev. H

Result of SELF-TEST and printer model

TM-U220 Technical Reference Guide

4.5 Printer prints “?“ or Incorrect Data With Serial Interface

If one of the following errors occurs during serial interface communication, the printer prints “?” or ignores the data, depending on the setting of DIP switch 1-1.

❏ Parity error

❏ Framing error

❏ Overrun error

Note:

For other errors, we recommend confirming the transmission setting of DIP switch 1-3: Handshaking.

4.6 Print Speed is Slow When Using Windows Printer Driver

When the printer prints a Windows font using the EPSON Advanced Printer Driver, the print speed is slow. To improve the print speed, use a printer font.

4.7 Printer doesn’t cut roll paper with the autocutter

TM-U220 Type D does not have an autocutter unit. If you use the type D model, you can’t use the autocutter function. Use the manual cutter.

4.8 Hexadecimal Dump mode

This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hex dump function, the printer prints all commands and other data in hexadecimal format, along with a guide section to help you find specific commands.

To use the hex dump feature, follow these steps:

1. After you make sure the printer is off, open the paper roll cover.

2. While you hold down the FEED button, turn on the printer.

3. Close the cover.

Rev. H Troubleshooting 4-7

4. Run any software program that sends data to the printer. The printer prints “Hexadecimal Dump” and then all the codes it receives in a two-column format. The first column contains the hexadecimal codes and the second column gives the ASCII characters that correspond to the codes. Part of a hexadecimal dump is shown below:

Hexadecimal Dump

To terminate hexadecimal dump,

press FEED button three times.

1B 21 00 1B 26 02 40 40 . ! . . & . @ @

1B 25 01 1B 63 34 00 1B . % . . c 4 . .

41 42 43 44 45 46 47 48 A B C D E F G H

• A period (.) is printed for each code that has no ASCII equivalent.

• In hex dump mode all commands except real time ESC/POS commands are disabled.

5. Open the cover to set the printer offline so that it will print the last line.

6. Close the cover and turn off the printer, press the FEED button three times, or reset the printer to turn off the hex dump mode.

Note:

The hexadecimal dump mode can’t be used with OPOS or the APD.

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TM-U220 Technical Reference Guide

Chapter 5

Application Development Information

This section contains usable information to develop POS systems that use this printer.

5.1 Various Status Categories

This printer is able to send various status reports to the host PC. This section describes about the kind of statuses and handling.

Status Categories Description

Drawer kick connector pin status

Roll Paper cover status Roll paper cover is open or closed

Paper feeding button status Paper feed button is pressed or not

Error status Various error information (Off-line / On-line), (detail of the error;

Paper remaining amount status

Cash drawer is open or closed.

Mechanical error, autocutter error, auto-recovery error, unrecoverable error)

It provides status of paper remaining amount (Near-end or Paper end)

Note

Near-end status (paper remain status) is supported only by printers equipped with a near-end detector. The near-end detector is a factory option.

This printer has an Automatic status back (ASB) function that automatically transmits changes in printer status. It is available in any control method (APD, OPOS, ESC/POS command.)

The status format depends on each control method. Refer to each manual for detail.

The statuses are useful for the following situations.

❏ When an error status is sent to the host PC, the host PC can display an error message or

solution message for operator.

❏ When “Paper near end” or “Paper end“ status is sent to the host PC, the host PC can display

a warning message for operator to replace roll paper.

5.1.1 Printer Status on APD

When you use APD to get printer’s status, you have to install “Status API“ and use it. Refer to “Status API User’s Manual“ and the sample program of Status API for details.

Rev. H Application Development Information 5-1

5.1.2 OPOS

If OPOSPOSPrinter1.CoverOpen = True Then

MsgBox “Cover is open!”

End If

[Event management]

Private Sub OPOSPOSPrinter1_StatusUpdateEvent(ByVal Data As Long)

If Data = PTR_SUE_COVER_OPEN Then

MsgBox “Cover is open!”

End If

End Sub

Note

This section describes the summary of status handling. Refer to “OPOS ADK Application Development Guide General Functions” for details.

5.1.2.1 Checking the printer state

The state of the printer can be checked through properties supported by the printer. For example, if the user wants to check if the printer cover is open, the CoverOpen property can be used.

This and many other events can also be checked by firing a StatusUpdateEvent.

StatusUpdateEvent can return information on the following items.

STATUS INFORMATION

PTR_SUE_COVER_OPEN Cover is open.

PTR_SUE_COVER_OK Cover is closed.

PTR_SUE_REC_EMPTY Receipt paper is out.

PTR_SUE_REC_NEAREMPTY Receipt paper is near the end. (The near end detector is

factory option. When the printer does not have one, the status does not occur.)

PTR_SUE_REC_PAPEROK Receipt paper is OK.

PTR_SUE_IDLE Printer State is idle.

When the FlagWhenIdle property is set to TRUE, PTR_SUE_IDLE is sent to inform the application that the printer is idle. Other than when data is being sent, the printer is in an idle state, so if FlagWhenIdle is TRUE, an event will be fired when printing is finished. After the event is fired, FlagWhenIdle will be set to FALSE. By using this value, the information below can be found out.

*Finding out when multiple asynchronous print jobs have finished printing. When multiple asynchronous print jobs have been sent to the printer, it is possible to know when they have finished printing. After setting the AsyncMode property to TRUE and running the PrintNormal

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TM-U220 Technical Reference Guide

method, change the FlagWhenIdle property to TRUE. When all data has finished printing, the printer becomes idle and a StatusUpdateEvent is fired to the application with the value of PTR_SUE_IDLE.

5.1.2.2 Printer Errors and Status

A change in printer status when asynchronous data is being sent is made available to the program by the firing of an ErrorEvent and StatusUpdateEvent. When the printer changes status while nothing is happening, the change is told to the program by a StatusUpdateEvent only.

As an example, assume that the printer cover becomes open. Usually, when data is not being sent to the printer and the cover is opened, a StatusUpdateEvent is fired to the application. After the AsyncMode property is set to TRUE and a method is used to print data, if the cover is opened while the data is being sent, the program is notified by an ErrorEvent. ErrorEvents are fired when the error has interrupted the data that is being sent. Only StatusUpdateEvent will fire when the error does not effect the data and the data will continue being sent as normal.

Reasons for the ErrorEvent being fired and the corresponding error names are listed below.

ResultCode/ ResultCodeExtended Reason

OPOS_E_ILLEGAL There is an abnormality with the device. (Includes the

following 1 error)

OPOS_E_EXTENDED Error determined by the device’s SO (Includes the

following 4 errors)

OPOS_EPTR_COVER_OPEN Cover is open.

OPOS_EPTR_REC_EMPTY Receipt paper is empty.

OPOS_E_FAILURE Hard error (Includes the following 6 errors).

OPOS_EPTR_UNRECOVERABLE Error that cannot be recovered from.

OPOS_EPTR_CUTTER Error with the auto cutter.

OPOS_EPTR_MECHANICAL Mechanical error.

OPOS_EPTR_OVERHEAT Head overheat error.

OPOS_EX_DEVBUSY Device busy error.

OPOS_EPTR_REC_CARTRIDGE_REMOVED Receipt cartridge is removed.

OPOS_EPTR_REC_CARTRIDGE_EMPTY Receipt cartridge is empty.

OPOS_EPTR_REC_HEAD_CLEANING Receipt head starts cleaning.

After an error occurs, more detailed information about the error can be obtained from the ErrorLevel, ErrorStation, and ErrorString properties.

5.1.2.3 ESC/POS commands

When you use ESC/POS commands to control the printer, you can get the status by using “status command” including Auto Status Back command (ASB.) Please refer to “ESC/POS APG.”

Rev. H Application Development Information 5-3

5.2 Cash Drawer Control

'Execute open cash drawer1. Printer.Font.Name = "control" Printer.Print "A" ’This”A” means “open the drawer1 with 50msec pulse.“

'call api to open the drawer1 rtn = BiOpenDrawer(m_hApi, EPS_BI_DRAWER_1, EPS_BI_PULSE_100) ’This calling means “open the drawer1 with 100msec pulse.“

Note: Program needs to call “BiOpenMonPrinter“ before calling “BiOpenDraewer.“

5.2.1 Advanced Printer Driver

5.2.1.1 Drawer Open

When you control a drawer which is connected to this printer using APD, you have 2 methods to open the drawer. The first method is using “Control font,” second is using “Status API.“

Below is as example of a program (Visual Basic) to open a cash drawer using Control font.

Below is as example of a program (Visual Basic) to open a cash drawer using Status API.

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TM-U220 Technical Reference Guide

'get the current printer status rtn = BiGetStatus(m_hApi, getstatus) If rtn < 0 Then

ErrMsg (rtn) ’Error handling Exit Sub

End If

If (getstatus And ASB_DRAWER_KICK) = ASB_DRAWER_KICK Then

MsgBox("Drawer is opened") ’Pin No.3 is high

Else

MsgBox("Drawer is closed")

End If

If Not OPOSCashdrawer1.DrawerOpened Then

OPOSCashdrawer1.OpenDrawer OPOSCashdrawer1.WaitForDrawerClose 10000, 1000, 100, 100

End If

5.2.1.2 Checking Drawer Status

You can get drawer status by using Status API. Below is examples of program which checks the drawer status.

There are the other checking method (Bi BiSetStatusBackFunction, BiSetStatusBackWnd) in Status API. Refer to the Status API User’s Manual and the sample programs for detail.

5.2.2 OPOS

Programming examples of how to use API function relating to a Cash Drawer are shown below.

5.2.2.1 Drawer Open/Close

Using the OpenDrawer method opens the cash drawer. The DrawerOpened property can be used to check the current state of the drawer. To pause the program until the drawer is closed, the WaitForDrawerClose method is used.

Below is as example of a program to open and close a cash drawer.

5.2.2.2 Checking Drawer Status

There are methods other than explained in section 5.2.2.1 that can be used to check drawer status. A StatusUpdateEvent is fired whenever the drawer is opened or closed.

Rev. H Application Development Information 5-5

Below are examples of programs that use events to check if the drawer has been opened or

[Main Program]

Global DrawerFlag As Boolean If Not OPOSCashdrawer1.DrawerOpened Then

DrawerFlag = True

OPOSCashdrawer1.OpenDrawer

While (DrawerFlag = True)

’This part uses timer management to check the status of DrawerFlag.

DoEvents

Wend

End If

[Event Management]

Private Sub OPOSCashdrawer1_StatusUpdateEvent(ByVal As Long)

If Data = False Then

DrawerFlag = False

End If

End Sub

closed.

5.2.3 ESC/POS

When you drive a cash drawer which is connected to this printer, please refer to “FAQ about ESC/POS command.“ About “FAQ about ESC/POS command,“ please contact your dealer or EPSON.

5.3 NV memory

This printer has NV memory (Non-volatile). The data of NV memory remains after you turn off the power. The NV memory is available in two ways.

1. NV Bit-image

Please refer “NV Bit-image Printing” (page 5-8) for detail of the function.

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2. User NV memory

There is free area in the NV memory that the user can use. You can use this free area for notations, to write other character information, or for many other purposes. The data remains after you turn off the power. Use ESC/POS commands to read and write this data. The following are examples of purposes.

• Date of the printer for maintenance

• ID definition for developer or POS system

Note

When you use User NV memory area by using OPOS or APD, you have to use “Direct I/O method” or “Control A font.” Please contact EPSON or your dealer for details.

Note the following when writing to and erasing NV memory.

❏ The following restrictions apply when performing NV memory operations (including data

storage and deletion).

•The paper FEED button must not be used to feed paper.

• The real-time command must not be executed.

• The ASB status will not be sent, even when the ASB function is set to enabled.

❏ The printer sometimes enters the Busy state while data is written to NV memory. It is

important not to send data from the host computer while the printer is in the Busy state, as it will be incapable of processing any received data.

❏ Frequent use of the functions for defining data to and deleting data from NV memory can

damage the memory. As a rule in using the various commands, avoid writing to NV memory more than a 10 times per day.

Rev. H Application Development Information 5-7

5.4 NV Bit-image Printing

This printer has “NV Bit-image“ Function. This function provides printing bit-image (e.g. a shop logo.) This function is available for any control method (APD, OPOS, ESC/POS command.)

EPSON provides a tool, “TMFLogo” that enables registration of a bitmap image in the NV memory of an EPSON TM series printer. The bitmap image in the NV memory can be printed with the printer by using each control method.

Printable Size Printing method

Bit-image

<width> Less than paper width.

<height> There is a limitation Height length = NV memory Size / width length

Note

The available NV memory size for the TM-U220 is 128KB.

Example: The NV memory can store 20 graphics data when the file size of a graphic is 6 KB.

Store Store bitmap to NVRAM by TMFLogo utility in device specific settings on the SetupPOS utility. If you store the bitmap in a NVRAM, it is not necessary to restore unless the NV memory is deleted.

Print Depends on each control method.

5.4.1 Advanced Printer Driver

5.4.1.1 How to print “NV Bit-image“

APD prints a stored “NV Bit-image“ by using “Control font.“ See the User’s Manual of Advanced Printer Driver for detail.

5.4.1.2 Printable bitmap format in APD

The printable bitmap formats are formats that meet all the following condition.

❏ When using “NV Bit-image“

• Depends on the TM Flogo utility. (.BMP format)

5.4.2 OPOS

EPSON OPOS ADK provides a tool, “TMFLogo” that enables registration of a bitmap image in the NVRAM of an EPSON TM series printer. The tool can be used from the device specific settings of the SetupPOS utility. The bitmap image in the NVRAM can be printed with a printer by using the DirectIO method. Concerning the available NVRAM size for the TM-U220, refer to the ADG for TM-U220 in the OPOS ADK.

5.4.2.1 Printing method

Print stored bitmap by DirectIO method.

• *Command : PTR_DI_PRINT_FLASH_BITMAP

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The available NVRAM size for the TM-U220 is 128KB.

5.4.2.2 LetterQuality

It is possible to change the speed and quality of a bitmap by using the XXXLetterQuality property.

RecLetterQuality = TRUE ‘print Receipt’s bitmap in quality mode. RecLetterQuality = FALSE ‘print Receipt’s bitmap in speed mode.

5.4.2.3 Setting of printing position by escape sequence

POS Printers support escape sequences that can be treated as printing data. The following commands are the escape sequence command for setting of printing position.

Name Data Remarks

Center ESC |cA Aligns following text in the center.

Right justify ESC |rA Aligns following text at the right.

Normal ESC |N Restores printer characteristics to

normal condition.

Note1: manner of ”ESC |cA” and “ESC |rA”

Characteristics are reset at the end of each print method or by a “Normal” sequence, so these escape sequences cannot be used in the following manner.

OPOSPOSPrinter1.PrintNormal PTR_S_RECEIPT, Chr(&H1B) + ”|cA” + ”123” OPOSPOSPrinter1.PrintNormal PTR_S_RECEIPT, “456” + Chr(13) + Chr(10)

The “123” characters will be printed in the center, but not under “456”. When using a new method to print characters, it is necessary to add the desired escape sequence again.

Note2 : limitation of ”ESC |cA” and “ESC |rA”

*During rotated printing mode (Left90, right90), these escape sequences will not work. *These will not work if they are not the first character of a line. *It is not possible to use these on PrintBitmap method.

5.4.2.4 Printable bitmap format in OPOS

The printable bitmap formats are formats that meet all the following conditions.

❏ BMP files

❏ Monochrome, 16-color (4 bit), 256-color (8 bit)

❏ Uncompressed

5.4.3 ESC/POS command

See “ESC/POS Application Programming Guide“ about the method.

Rev. H Application Development Information 5-9

5.5 Printing for journal used

ABCDEFG...

1234567890...

ABCDEFG...

1234567890...

Normal printing mode

Right side up printing mode

This printer can print on carbon paper (original + 1 copy.) This is available to use for journal. When you use this printer “Type A” model, you can take up the copied paper with Auto take-up unit. If you use this printer “Type B“ model, you can cut each a receipt and the copy at same time.

A special control isn’t required to use carbon paper; you can treat it as same as normal paper. However, when you use the Type A model with Auto take-up unit, you have to install carbon paper with Auto take-up unit. Please refer “Installing the Roll Paper for Type A” (page 3-9).

5.6 What is “Right side up printing“ ?

“Right side up printing“ is a printing mode used for printers installed on a wall.

However, the right side up printing mode has some limitations, some of which are listed below. If you want to use the right side up mode, please contact us and get the manual “Guide for TM-U220 right side up printing.“

• The right side up printing mode isn’t supported any driver (OPOS and Advanced

printer driver [APD]) or utility software. You have to control the printer directly by ESC/POS commands.

• When you install the right side up mode printer into your system (application program),

you may need to modify the program.

• The right side up printing mode requires DIP switch 1-2 (receive buffer: 4KB) to be

turned off.

• The right side up printing mode isn’t provided for the Type A model and multilingual

model.

5-10 Application Development Information Rev. H

Epson TM-U220 Technical Reference guide

Specifications and Main Features

Frequently Asked Questions

User Manual

About This Manual

Aim of the Manual

Contents of the Manual

Related Software and Documents

Safety Precautions

Key to Symbols

Safety Precautions

Contents

Chapter 1

General Information

1.1 Features

1.1.1 General

1.1.2 Printer handling

1.1.3 Printing

1.1.4 Software

1.2 Product Structure

1.2.1 Printer types

1.2.2 Standard Parts Included with the Printer

1.2.3 Related materials for TM-U220

1.3 Consumables

1.3.1 Ribbons

1.3.2 Roll paper

1.4 Product Specifications Overview

1.5 Printing and paper Specifications

1.5.1 Autocutter (for Type A / B)

1.5.2 Paper Roll Supply

1.5.2.1 Paper Specifications

1.5.2.2 Printable Area

1.6 Other Specifications

1.6.1 Reliability

1.6.2 Environmental Conditions

1.6.3 Installation

1.7 External Dimensions and Mass

1.7.1 External Dimensions and Mass

1.7.1.1 Overview (Type A)

1.7.1.2 Overview (Type B)

1.7.1.3 Overview (Type D)

Chapter 2

System Planning

2.1 Control Method

2.1.1 Windows Driver (EPSON Advanced Printer Driver)

2.1.1.1 General Features of the EPSON Advanced Printer Driver

2.1.1.2 EPSON Advanced Printer Driver Components

2.1.1.3 EPSON Advanced Printer Driver Support Environment

2.1.2 EPSON OPOS ADK

2.1.2.1 General Features of EPSON OPOS ADK (OPOS Control)

2.1.2.2 EPSON OPOS ADK Contents

2.1.2.3 EPSON OPOS ADK Supported Environment

2.1.3 ESC/POS Command

2.1.4 How to Get a Driver

2.2 Connection Form and Cables

2.3 Serial Connection

2.3.1 Stand alone

2.3.2 Y-connection

2.3.3 Pass-through connections

2.4 Parallel Connection

2.5 USB connection

2.6 Ethernet connection

Chapter 3

Setup

3.1 Part Name and Basic Operation

3.1.1 Part name

3.1.1.1 Connectors

3.1.2 The Control Panel

3.1.2.1 LED

3.1.2.2 Control Panel Buttons

3.2 Setup Flow

3.3 Printer setup

3.3.1 Installing or Replacing the Ribbon Cassette

3.3.2 Installing the Roll Paper

3.3.2.1 Installing rhe Roll Paper for Type B, D

3.3.2.2 Installing the Roll Paper for Type A

3.3.2.3 Replacing the Roll Paper

3.3.3 Connecting the Power Supply Unit

3.3.3.1 Connecting procedure

3.4 Adjusting Various Settings