Epson TM-T88V-DT Technical Reference Guide

Technical Reference Guide

Describes features for this product.

Describes the printer functions and setting methods.

Describes the pre-installed Widows settings and specications.

Describes the requirements for system development using TM-DT software.

Describes the PC-POS System interface, the control method for devices, and system development using the Thin-Client environment.

Describes this product's specications.

Product Overview

Printer Functions and Settings

Windows Settings

System Development Using TM-DT Software

PC-POS System Development

Product Specifications

M00060306

Rev. G

Cautions

 No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by

any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

 The contents of this document are subject to change without notice. Please contact us for the latest informa-

tion.

 While every precaution has been taken in the preparation of this document, Seiko Epson Corporation

assumes no responsibility for errors or omissions.

 Neither is any liability assumed for damages resulting from the use of the information contained herein.

 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third

parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

 Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any

options or any consumable products other than those specified as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Trademarks

EPSON is a registered trademark of Seiko Epson Corporation.

Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Intel

, Intel® AtomTM are registered trademarks or trademarks of Intel Corporation in United States of America

and other countries/regions.

IOS

is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Android

Wi-Fi ica and other countries/regions.

All other trademarks are the property of their respective owners and used for identification purpose only.

is trademark of Google Inc. in the United States and other countries.

, WPATM, WPA2TM are registered trademarks or trademarks of Wi-Fi Alliance in United States of Amer-

ESC/POS Proprietary Command System

Epson took the initiative by introducing ESC/POS, a proprietary POS printer command system, which includes patented or patent pending commands and enables versatile POS system construction with high scalability. Compatible with all types of Epson POS printers and displays, this proprietary control system also offers the flexibility to easily make future upgrades. Its popularity is worldwide.

ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a set of highly functional and efficient commands that enables the full realization of the potential of printers.

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

You must follow warnings carefully to avoid serious bodily injury.

WARNING

Provides information that must be observed to prevent damage to the equipment or loss of data.  Possibility of sustaining physical injuries.

CAUTION

 Possibility of causing physical damage.  Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a malfunction.

Provides important information and useful tips.

Warnings

WARNING

 To avoid risk of electric shock, do not set up this product or handle cables during a thunder-

storm.

 Never insert or disconnect the power plug with wet hands.

Doing so may result in severe shock.

 Handle the power cable with care.

Improper handling may lead to fire or electric shock.

 Do not modify or attempt to repair the cable.  Do not place any heavy object on top of the cable.  Avoid excessive bending, twisting, and pulling.  Do not place the cable near heating equipment.  Check that the plug is clean before plugging it in.  Be sure to push the plug all the way in.

 Be sure to use the specified power source.

Connection to an improper power source may cause fire or shock.

 Do not place multiple loads on the power outlet.

Overloading the outlet may lead to fire or shock.

 Shut down your equipment immediately if it produces smoke, a strange odor, or unusual

noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

 Never attempt to repair this product yourself.

Improper repair work can be dangerous.

 Never disassemble or modify this product.

Tampering with this product may result in injury or fire.

 Do not allow foreign matter to fall into the equipment.

Penetration by foreign objects may lead to fire.

 If water or other liquid spills into this equipment, do not continue to use it.

Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice.

 Do not use aerosol sprayers containing flammable gas inside or around this product.

Doing so may cause fire.

Cautions

CAUTION

 Do not connect cables in ways other than those mentioned in this manual.

Different connections may cause equipment damage or fire.

 Be sure to set this equipment on a firm, stable, horizontal surface.

The product may break or cause injury if it falls.

 Do not use this product in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage or fire.

 Do not place heavy objects on top of this product. Never stand or lean on this product.

Equipment may fall or collapse, causing breakage and possible injury.

 Take care not to injure your fingers on the manual cutter  Do not open the roll paper cover without taking the necessary precautions, as this can result

in injury from the autocutter fixed blade.

 To ensure safety, unplug this product before leaving it unused for an extended period.  To power off the product, use the application or OS function.

Do not use the operations shown below unless the product cannot be turned off due to an application or OS problem. Doing so may cause loss of unsaved data, require OS recovery, or damage the HDD, SSD or other hardware.

 Forced termination by holding down the power button for approx. 4 sec.  Power shutdown by turning off the circuit breaker on the distribution board or by discon-

necting the AC cable/DC cable. The same phenomenon may also occur due to power shutdown caused by power failure/temporary power failure. To prevent power shutdown due to power failure/temporary power failure, using an uninterruptible power supply (UPS) is recommended.

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc., you should use this product only after giving consideration to including failsafes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product's suitability after a full evaluation.

■ For Safety..................................................................................................................................3

Key to Symbols.................................................................................................................................................................... 3

Warnings ............................................................................................................................................................................... 4

Cautions................................................................................................................................................................................. 5

■ Restriction of Use....................................................................................................................5

■ Contents....................................................................................................................................6

Product Overview ..........................................................................................11

■ Features ................................................................................................................................. 11

■ System Outline ..................................................................................................................... 13

PC-POS system ..................................................................................................................................................................13

Thin-Client system ...........................................................................................................................................................14

Systems that Use TM-DT software..............................................................................................................................15

■ Development Information ................................................................................................. 16

Common to All Systems.................................................................................................................................................16

PC-POS system ..................................................................................................................................................................16

Thin-Client system ...........................................................................................................................................................17

Systems that Use TM-DT software..............................................................................................................................18

Printer Functions and Settings.....................................................................19

■ Part Names and Functions ................................................................................................. 19

Main Unit Front .................................................................................................................................................................19

Product Rear.......................................................................................................................................................................24

■ Installing the Product..........................................................................................................26

Security Hook ....................................................................................................................................................................26

■ Connecting the AC Adapter ............................................................................................... 27

■ Turning Power On and Off.................................................................................................. 29

Turning Power On............................................................................................................................................................29

Turning Power On for the First Time..........................................................................................................................29

Turning Power Off............................................................................................................................................................29

Power Button Settings....................................................................................................................................................30

Prevention of Accidental Operation of Power Button ........................................................................................30

Forced Termination..........................................................................................................................................................30

■ Online and Offline................................................................................................................ 31

Online ...................................................................................................................................................................................31

Offline...................................................................................................................................................................................31

■ Handling the Roll Paper...................................................................................................... 32

Changing the Paper Width ...........................................................................................................................................32

Installing and Replacing Roll Paper ...........................................................................................................................34

Removing Jammed Paper .............................................................................................................................................36

Adjusting the Roll Paper Near-End ............................................................................................................................38

■ Attaching and Setting Peripherals.................................................................................... 39

Keyboard / Mouse............................................................................................................................................................39

Display..................................................................................................................................................................................39

USB Interface Printer .......................................................................................................................................................40

Network Printer.................................................................................................................................................................40

Customer Display .............................................................................................................................................................40

Cash Drawer .......................................................................................................................................................................42

Key Input Device ..............................................................................................................................................................44

Serial Communication Device .....................................................................................................................................44

Powered USB Hub Unit ..................................................................................................................................................44

■ Network Settings ................................................................................................................. 45

Connect to Wired LAN....................................................................................................................................................45

Connect to Wireless LAN ...............................................................................................................................................46

■ Attaching Accessories ......................................................................................................... 48

Power Button Cover ........................................................................................................................................................48

Connector Cover...............................................................................................................................................................49

Affixing Tape (Optional).................................................................................................................................................51

■ Cleaning................................................................................................................................. 52

Thermal Head ....................................................................................................................................................................52

Case.......................................................................................................................................................................................52

■ Preparing for Transport....................................................................................................... 53

■ Setting the Memory Switches............................................................................................ 54

Functions.............................................................................................................................................................................55

■ Printer Setting / Checking Modes..................................................................................... 57

Self-test mode ...................................................................................................................................................................58

NV Graphics Information Print Mode........................................................................................................................59

Receipt Enhancement Information Print Mode ....................................................................................................60

Software Setting Mode ..................................................................................................................................................61

Hexadecimal Dumping Mode .....................................................................................................................................62

Windows Settings ..........................................................................................63

■ Windows Embedded POSReady 7..................................................................................... 63

Windows Initial Settings ................................................................................................................................................63

Starting Up and Shutting Down Windows..............................................................................................................63

Enabling or Disabling ePOS-Device ..........................................................................................................................64

Speaker Volume Setting ................................................................................................................................................64

Windows Hibernation.....................................................................................................................................................65

Windows Recovery ..........................................................................................................................................................67

Specification ......................................................................................................................................................................68

■ Windows Embedded POSReady 2009.............................................................................. 69

Windows Initial Settings ................................................................................................................................................69

Starting Up and Shutting Down Windows..............................................................................................................69

Enabling or Disabling ePOS-Device ..........................................................................................................................70

Speaker Volume Setting ................................................................................................................................................70

Windows Recovery ..........................................................................................................................................................71

Specification ......................................................................................................................................................................72

System Development Using TM-DT Software.............................................73

■ Systems that Use TM-DT software .................................................................................... 73

Network Printer Control.................................................................................................................................................73

Controlling for POS Peripherals ..................................................................................................................................74

Spooler and Forward Printing .....................................................................................................................................76

Software Access Point ....................................................................................................................................................82

Communication Box .......................................................................................................................................................83

Server Direct Print ............................................................................................................................................................85

Device Data Notification................................................................................................................................................87

Web Server .........................................................................................................................................................................89

Method Used to Set multiple TM-DT devices ........................................................................................................91

Controlling POS Peripherals from Smart Devices.................................................................................................93

Controlling POS Peripherals from Web Applications ..........................................................................................94

Printing from Web Service Compatible Applications..........................................................................................95

Controlling POS Peripherals from Socket Communication Compatible Applications............................96

■ TM-DT Software Settings.................................................................................................... 97

Starting EPSON TMNet WebConfig............................................................................................................................97

Help Screen Display.........................................................................................................................................................98

Version Screen Display ...................................................................................................................................................98

Updating TM-DT Software ............................................................................................................................................98

Information - Current status.........................................................................................................................................99

Information - System settings - Network.............................................................................................................. 100

Information - System settings - Date and Time.................................................................................................. 101

Settings - Web service settings - Startup settings.............................................................................................101

Settings - Web service settings - Printer ............................................................................................................... 102

Settings - Web service settings - Customer Display......................................................................................... 103

Settings - Web service settings - Key input device............................................................................................ 104

Settings - Web Service settings - Serial communication Device.................................................................. 105

Settings - Web Service settings - Other Device .................................................................................................. 106

Settings - Web service settings - Control script - Add/delete........................................................................ 106

Settings - Web service settings - Control program - Device registration.................................................. 107

Settings - Web service settings - Control program - Add/delete ................................................................. 107

Settings - Web service settings - Print Settings - Spooler ............................................................................... 108

Settings - Web Service settings - Web Content - Update settings............................................................... 109

Settings - Web service settings - Server access - Direct Print........................................................................ 110

Settings - Web Service settings - Server access - Status notification.......................................................... 111

Settings - Web Service settings - Server access - Device Data Notification ............................................. 112

Settings - System settings - Network - Wired LAN - TCP/IP ............................................................................ 113

Settings - System settings - Network - Wireless LAN........................................................................................114

Settings - System settings - Network - Wireless LAN - TCP/IP ....................................................................... 115

Settings - System settings - Security - SSL ........................................................................................................... 115

Settings - System settings - Web access - Proxy settings................................................................................ 116

Settings - System settings - Web access - Server authentication.................................................................116

Settings - System settings - Access Point - Software access point settings ............................................. 117

Settings - System settings - Date and time - Time settings............................................................................ 117

Settings - System settings - Power - Shutdown settings ................................................................................ 118

Settings - Admin settings - Maintenance - Store restore settings ............................................................... 118

Settings - Admin settings - Maintenance - Initialization................................................................................. 124

Settings - Admin settings - Maintenance - Log .................................................................................................. 124

Settings - Admin settings - Maintenance - Update Web service function................................................ 125

Settings - Admin settings - Maintenance - Deployment ................................................................................ 126

Settings - Admin settings - Admin information - Admin information ....................................................... 126

Settings - Admin settings - Admin information - Password........................................................................... 127

■ TM-DT Software Specification ......................................................................................... 128

Controllable printer......................................................................................................................................................128

Controllable customer display ................................................................................................................................. 129

PC-POS System Development.................................................................... 130

■ PC-POS System Development ......................................................................................... 130

Interface............................................................................................................................................................................ 130

■ How to Control Peripherals.............................................................................................. 131

Printer................................................................................................................................................................................ 131

Cash drawer..................................................................................................................................................................... 131

Customer display........................................................................................................................................................... 131

Other devices.................................................................................................................................................................. 131

■ Software and Manuals ...................................................................................................... 132

Development kit............................................................................................................................................................ 132

Driver ................................................................................................................................................................................. 132

Utility ................................................................................................................................................................................. 133

ESC/POS command reference .................................................................................................................................. 133

■ System Development using the Thin-Client Environment......................................... 134

Desktop Virtualization ................................................................................................................................................. 134

Application Virtualization........................................................................................................................................... 134

Product Specifications................................................................................ 135

■ Computer Specifications .................................................................................................. 135

N2600 CPU model.........................................................................................................................................................135

N2800 CPU model.........................................................................................................................................................137

D2550 CPU model.........................................................................................................................................................138

■ Printer Specifications ........................................................................................................ 139

Printing Specifications................................................................................................................................................. 139

Character Specifications ............................................................................................................................................. 140

Printable Area................................................................................................................................................................. 141

Printing and Cutting Positions ................................................................................................................................. 143

Roll Paper Specifications ............................................................................................................................................ 144

■ Power supply capacity for external devices.................................................................. 145

■ Environmental Conditions ............................................................................................... 145

■ External Dimensions ......................................................................................................... 146

■ AC Adapter Specifications ................................................................................................ 149

■ Option .................................................................................................................................. 149

■ Setting Items for Software Setting Mode...................................................................... 150

■ Character Code Tables....................................................................................................... 152

Chapter 1 Product Overview

TM-T88V-DT

TM-T88V (Printer)

Control program

Software

TM-DT Software

Utility

EPSON TMNet

WebCong

Deployment

Server Direct

ePOS-Print

Service

ePOS-Device

Service

Device Data

Notication

Windows OS

Printer driver for Windows

Apache

HTTP Server

Easy Setup

Product Overview

This chapter describes features of this product.

Features

The TM-T88V-DT is a highly-functional receipt printer used in tandem with a Windows computer.

A number of modules that operate on Window can be used to configure an effective POS System.

 TM-DT software

TM-DT software provides features for controlling the TM printer and POS peripherals from smart devices and Web applications, and connecting with Web servers. There is also a feature for efficiently configuring the TM-DT software and setting up the TM-DT.  TM-DT software may be subject to upgrading with additional or improved features. For details, see

Development Using TM-DT Software" on page 73

 Windows printer driver

You can also conduct Windows POS application development using the Windows EPSON Advanced Printer Driver or OPOS ADK, and system development utilizing existing Windows POS applications. For details, see

"PC-POS System Development" on page 130.

"System

 Apache HTTP Server

You can use this product as a Web server. You can execute Web applications for server-side scripting (Perl or php). You can also use SQLite database.  For details, see

"Web Server" on page 89.

Chapter 1 Product Overview

The printer has the following features.

 Space-saving design through integrating computer with printer.

 Interfaces for connecting with peripherals (USB x6, serial x1, DisplayPort x1

 Printing and control of peripherals from smart device applications

 Server direct print function

The server direct print functions allows print data to be directly obtained and printing results to be notified from the Web server.

1 Not equipped on all models. 2 TM-DT software Ver.3.0 or later.

or Web applications.

, VGA x1)

System Outline

Application

As shown below, you can configure various systems using this product.

PC-POS system

Chapter 1 Product Overview

Thin-Client system

Application

Guest OS

Server

Display

Device control

Guest OS desktop

Application

Guest OS

Display

Device control

Guest OS desktop

Application

OS data

Server

Application

Client OS

Application

Client OS

Application

OS data

 Virtual Desktop Infrastructure (VDI)



Chapter 1 Product Overview

 Application virtualization system



Chapter 1 Product Overview

Application

Browser

Database

Application

Notice of  printing results

Acquisition of print data

Systems that Use TM-DT software

 Systems that implemented application in the smart device (TM-DT Software Ver.3.0 or later)

 Web application system

 Server Direct Print system

Chapter 1 Product Overview

Development Information

Development tools, drivers, related manuals, and utilities are provided for developing systems that make use of this product. These can be obtained from the following URL.

For customers in North America, go to the following web site:

http://www.epson.com/support/ and follow the on-screen instructions.

For customers in other countries, go to the following web site:

https://download.epson-biz.com/?service=pos

Common to All Systems

How to Obtain

Name Descriptions

TM-T88V-DT Technical Reference Guide

TM-T88V Utility This utility is for confirming and changing printer settings. It

This document.

is already installed in this product.

Web

site

✔ -

Other