Epson TM-L500A Ticket Technical Reference Guide

Technical Reference Guide

Product Overview

Describes features and general specifications for the product.

Setup

Describes setup and installation of the product and peripherals.

Application Development Information

Describes how to control the printer and necessary information when you develop applications.

Handling

Describes how to handle the product.

Appendix

Describes interfaces, connectors, and character code tables.

M00045002

Rev. B

Cautions

•No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

•The contents of this document are subject to change without notice. Please contact us for the latest information.

•While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.

•Neither is any liability assumed for damages resulting from the use of the information contained herein.

•Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

•Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.

Trademarks

EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation in Japan and other countries/regions.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

ESC/POS® Command System

EPSON ESC/POS is a proprietary POS printer command system that includes patented or patentpending commands. ESC/POS is compatible with most EPSON POS printers and displays.

ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.

2

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

You must follow warnings carefully to avoid serious bodily injury.

WARNING

	Provides information that must be observed to prevent damage to the equipment or loss of
	data.
CAUTION		Possibility of sustaining physical injuries.
	Possibility of causing physical damage.
		Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a malfunction.

Provides important information and useful tips.

3

Warnings

	To avoid risk of electric shock, do not set up this product or handle cables during a
	thunderstorm
WARNING	Never insert or disconnect the power plug with wet hands.
	Doing so may result in severe shock.

Handle the power cable with care.

Improper handling may lead to fire or electric shock.

Do not modify or attempt to repair the cable.

Do not place any heavy object on top of the cable.

Avoid excessive bending, twisting, and pulling.

Do not place the cable near heating equipment.

Check that the plug is clean before plugging it in.

Be sure to push the plug all the way in.

Be sure to use the specified power source.

Connection to an improper power source may cause fire or shock.

Do not place multiple loads on the power outlet.

Overloading the outlet may lead to fire.

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.

Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

Never attempt to repair this product yourself.

Improper repair work can be dangerous.

Never disassemble or modify this product.

Tampering with this product may result in injury or fire.

Do not allow foreign matter to fall into the equipment.

Penetration by foreign objects may lead to fire.

If water or other liquid spills into this equipment, do not continue to use it.

Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice.

If you open the DIP switch cover, be sure to close the cover and tighten the screw after adjusting the DIP switch.

Using this product with the cover open may cause fire or electric shock.

Do not use aerosol sprayers containing flammable gas inside or around this product.

Doing so may cause fire.

4

Cautions

		Do not connect cables in ways other than those mentioned in this manual.
		Different connections may cause equipment damage or fire.
CAUTION		Be sure to set this equipment on a firm, stable, horizontal surface.
		The product may break or cause injury if it falls.

Do not use this product in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage or fire.

Do not place heavy objects on top of this product. Never stand or lean on this product.

Equipment may fall or collapse, causing breakage and possible injury.

Take care not to injure your fingers on the manual cutter:

When you remove printed paper.

When you perform other operations, such as loading/replacing roll paper.

Do not open the roll paper cover without taking the necessary precautions, as this can result in injury from the autocutter fixed blade.

To ensure safety, unplug this product before leaving it unused for an extended period.

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices; or functional/precision devices, you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgement on this product's suitability after a full evaluation.

5

About this Manual

Aim of the Manual

This manual was created to provide information on development, design, and installation of systems and development and design of printer applications for developers.

Manual Content

The manual is made up of the following sections:

Chapter 1	Product Overview
Chapter 2	Setup
Chapter 3	Application Development Information
Chapter 4	Handling
Appendix	Specifications of Interfaces and Connectors
	Character Code Tables

6

Contents
■ For Safety...............................................................................................................................	3
Key to Symbols .......................................................................................................................................	3
Warnings .................................................................................................................................................	4
Cautions..................................................................................................................................................	5
■ Restriction of Use ..................................................................................................................	5
■ About this Manual ................................................................................................................	6
Aim of the Manual.................................................................................................................................	6
Manual Content ....................................................................................................................................	6
Product Overview ........................................................................	11
■ Features ...............................................................................................................................	11
■ Product Configurations ......................................................................................................	12
Interfaces..............................................................................................................................................	12
Colors ....................................................................................................................................................	12
Accessories...........................................................................................................................................	12
■ Part Names and Functions.................................................................................................	13
Power Switch ........................................................................................................................................	13
Control Panel .......................................................................................................................................	14
Connectors...........................................................................................................................................	15
Offline ....................................................................................................................................................	15
■ Error Status ...........................................................................................................................	16
Printer Errors ..........................................................................................................................................	16
Unrecoverable Errors ...........................................................................................................................	17
Data Receive Error (Only with the Serial Interface Models) ...........................................................	17
■ Power-Saving Mode ...........................................................................................................	18
Sleep 1 & Sleep 2 .................................................................................................................................	18
Sleep 3 ..................................................................................................................................................	19
■ NV Memory (Non-Volatile Memory) ................................................................................	20
Memory Switches.................................................................................................................................	20
Maintenance Counter ........................................................................................................................	20
■ Product Specifications .......................................................................................................	21
Printing Specifications .........................................................................................................................	22
Paper Specifications............................................................................................................................	23
Printable Area ......................................................................................................................................	25
Printing and Cutting Positions.............................................................................................................	26
Black Marks...........................................................................................................................................	27
Electrical Characteristics ....................................................................................................................	28
Reliability...............................................................................................................................................	30
Environmental Conditions...................................................................................................................	30
External Dimensions and Mass ...........................................................................................................	31

7

Power Supply Unit (PS-180) ..................................................................................................................	32
Setup .............................................................................................	33
■ Flow of Setup.......................................................................................................................	33
■ Installing the Printer............................................................................................................	34
Important Notes ...................................................................................................................................	34
■ Changing the Paper Width................................................................................................	34
Setting the Paper Width to 82.5 mm ..................................................................................................	35
Setting the Paper Width to 79.5 mm ..................................................................................................	36
Setting the Paper Width to 50.8 mm ..................................................................................................	37
■ Setting the DIP Switches.....................................................................................................	38
Setting Procedure.................................................................................................................................	38
For Serial Interface................................................................................................................................	40
For USB Interface...................................................................................................................................	41
For Ethernet Interface ..........................................................................................................................	41
■ Connecting the Printer to the Host Computer .................................................................	42
For Serial Interface................................................................................................................................	42
For USB Interface...................................................................................................................................	43
For Ethernet Interface ..........................................................................................................................	44
■ Connecting the Power Supply Unit (PS-180)....................................................................	45
Connecting the Power Supply Unit ....................................................................................................	45
■ Setting the Memory Switches............................................................................................	47
Functions ...............................................................................................................................................	48
Application Development Information......................................	53
■ How to Control the Printer..................................................................................................	53
EPSON Advanced Printer Driver (APD)......................................................................................	53
ESC/POS Commands...........................................................................................................................	53
■ Software and Manuals .......................................................................................................	54
How to Get Drivers, Manuals, and the Utility.....................................................................................	54
Printer Driver ..........................................................................................................................................	54
Utilities ....................................................................................................................................................	54
■ Self-Test Mode ....................................................................................................................	55
Starting the Self-Test .............................................................................................................................	55

8

Handling .......................................................................................	57
■ Usage Precautions..............................................................................................................	57
■ Installing and Replacing Paper.........................................................................................	58
Installing Paper.....................................................................................................................................	58
Replacing Paper..................................................................................................................................	59
■ Removing Jammed Paper.................................................................................................	61
■ Cleaning the Printer............................................................................................................	63
Cleaning the Printer Case ..................................................................................................................	63
Cleaning the Thermal Head...............................................................................................................	63
■ Preparing for Transport .......................................................................................................	65
Appendix......................................................................................	67
■ Specifications of Interfaces and Connectors ..................................................................	67
RS-232 Serial Interface.........................................................................................................................	67
10BASE-T/100BASE-TX Ethernet Interface...........................................................................................	70
USB (Universal Serial Bus) Interface ....................................................................................................	72
■ Character Code Tables......................................................................................................	73
Common to All Pages .........................................................................................................................	73
Page 0 [PC437: USA, Standard Europe]............................................................................................	74
Page 1 (Katakana)..............................................................................................................................	75
Page 2 (PC850: Multilingual) ..............................................................................................................	76
Page 3 (PC860: Portuguese)...............................................................................................................	77
Page 4 (PC863: Canadian-French) ...................................................................................................	78
Page 5 (PC865: Nordic) ......................................................................................................................	79
Page 11 (PC851: Greek) .....................................................................................................................	80
Page 12 (PC853: Turkish) .....................................................................................................................	81
Page 13 (PC857: Turkish) .....................................................................................................................	82
Page 14 (PC737: Greek) .....................................................................................................................	83
Page 15 (ISO8859-7: Greek) ...............................................................................................................	84
Page 16 (WPC1252).............................................................................................................................	85
Page 17 (PC866: Cyrillic #2)................................................................................................................	86
Page 18 (PC852: Latin2)......................................................................................................................	87
Page 19 (PC858: Euro).........................................................................................................................	88
Page 20 (KU42: Thai)............................................................................................................................	89
Page 21 (TIS11: Thai) ............................................................................................................................	90
Page 26 (TIS18: Thai) ............................................................................................................................	91
Page 30 (TCVN-3: Vietnamese) .........................................................................................................	92
Page 31 (TCVN-3: Vietnamese) .........................................................................................................	93
Page 32 (PC720: Arabic) ....................................................................................................................	94
Page 33 (WPC775: Baltic Rim)............................................................................................................	95
Page 34 (PC855: Cyrillic).....................................................................................................................	96
Page 35 (PC861: Icelandic)................................................................................................................	97
Page 36 (PC862: Hebrew) ..................................................................................................................	98

9

Page 37 (PC864: Arabic) .....................................................................................................................		99
Page 38 (PC869: Greek) ....................................................................................................................		100
Page 39 (ISO8859-2: Latin2)...............................................................................................................		101
Page 40 (ISO8859-15: Latin9).............................................................................................................		102
Page 41 (PC1098: Farsi) .....................................................................................................................		103
Page 42 (PC1118: Lithuanian)...........................................................................................................		104
Page 43 (PC1119: Lithuanian)...........................................................................................................		105
Page 44 (PC1125: Ukrainian).............................................................................................................		106
Page 45 (WPC1250: Latin 2) ..............................................................................................................		107
Page 46 (WPC1251: Cyrillic) ..............................................................................................................		108
Page 47 (WPC1253: Greek)...............................................................................................................		109
Page 48 (WPC1254: Turkish) ..............................................................................................................		110
Page 49 (WPC1255: Hebrew)............................................................................................................		111
Page 50	(WPC1256: Arabic)..............................................................................................................	112
Page 51	(WPC1257: Baltic Rim) ........................................................................................................	113
Page 52	(WPC1258: Vietnamese) ....................................................................................................	114
Page 53	(KZ1048: Kazakhstan) ..........................................................................................................	115
Page 255 (User-Defined Page)..........................................................................................................		116
International Character Sets.............................................................................................................		117

10

Chapter 1 Product Overview

Product Overview

This chapter describes features and specifications of the product.

Features

The TM-L500A Ticket is a high-speed compact printer suited for issuing tickets.

The features are as follows:

Printing	1
• High speed printing: Max. 250 mm/s {9.84"/s}

•Selection of 4 paper widths — 50.8 mm {2.00"}, 54.0 mm {2.13"}, 79.5 mm {3.13"}, and 82.5 mm {3.24"}

•Auto printing position adjustment

Handling

•Compact body for flexible installation locations

•High-speed autocutter

•An optional paper supply device

Software

•Command protocol based on the ESC/POS Proprietary Command System

•Windows printer driver

•Bar code and two-dimensional symbol printing is possible.

•Maintenance counter

Environment

ENERGY STAR qualified.

11

Product Configurations

Interfaces

•Serial (9 Pin D-Sub) UB + USB interface model

•Ethernet interface model

Colors

EDG (Epson Dark Gray)

Accessories

Included

•AC adapter (Model: PS-180)

•Cable hook

•User’s manual

Options

•Paper supply (Model: SU-RPL500/RPL500B)

•Interface boards (UB-U500/UB-E500)

These optional interface boards are only for the TM-L500A. Never use them with other Epson printers. Also, never use other interface boards with the TM-L500A.

12

Chapter 1 Product Overview

Part Names and Functions

Paper loading cover

Cover open lever

Control panel

1

Manual cutter

Power switch

Platen cover

Power Switch

Turns the printer on or off. The marks on the switch: ( : OFF/ : ON)

Before turning on the printer soon after turning it off, make sure the LEDs on the control panel are off.

Before turning the printer off, it is recommended to send a power-off command to the printer. If you use the power-off sequence, the latest maintenance counter values are saved. (Maintenance counter values are usually saved every two minutes.)

For detailed information about ESC/POS commands, see the ESC/POS Application Programming Guide.

13

Control Panel

Power LED (Green)

•Lights when the power supply is on.

•Goes out when the power supply is turned off, or the printer is in the power-saving mode (sleep 3).

On Line LED (Green)

•Lights when the printer is online.

•Goes out when the printer is offline (For details about offline, see "Offline" on page 15.) or in the power-saving mode (sleep 3).

Error LED (Orange)

•Lights when the paper loading cover or the platen frame is open.

•Flashes when an error occurs. (For details about the flash codes, see "Error Status" on page 16.)

•Goes out during regular operation or the power-saving mode (sleep 3).

Paper LED (Orange)

•Lights when paper is out.

•Goes out when paper is loaded, or the printer is in the power-saving mode (sleep 3).

•Flashes in self-test printing standby state or autoloading standby state.

Unload ( ) button

Holding down this button for 1 second or more feeds paper backward until the paper can be

removed from the back of the printer.

For information about the power-saving mode, see "Power-Saving Mode" on page 18.

14

Chapter 1 Product Overview

Connectors

All cables are connected to the connector panel on the lower rear of the printer.

Interface connectors

Ethernet USB

Serial (9-Pin D-

1

	Power supply connector
• Interface connector:	Connects the printer with the host computer interface.
	The interface type differs depending on the model. (See
	"Interfaces" on page 12.)
• Power supply connector:	Connects the power supply unit.

For details on how to connect the interface connector and the power supply connector, see "Connecting the Printer to the Host Computer" on page 42 and "Connecting the Power Supply Unit (PS-180)" on page 45.

Offline

The printer automatically goes offline under the following conditions:

•During power on (including resetting with the interface) until the printer is ready

•During the self-test

•When a fatal error has occurred

15

Error Status

When an error occurs, the printer stops operating, the Error LED or Paper LED lights or flashes, and the buzzer beeps (only when the buzzer function is enabled). If the error is a fatal one, the printer goes offline.

Printer Errors

Printing is no longer possible when printer errors occur. They can be recovered easily, as described below.

Error

Error description

Error LED flash code

Recovery measure

Approx.

320 ms

Print head/Motor

The temperature of

Recovers automatically

temperature

the print head is

when the print head/

error

extremely high.

motor cools.

Autocutter error

Autocutting failed.

Open the platen frame,

remove the foreign

object, and then load the

appropriate paper. Or

send an error recovery

command.

Platen frame

Platen frame is open.

Remove the paper in the

open (including

paper path, and then

while printing)

load the appropriate

paper.

Paper loading

Paper loading cover is

Close the paper loading

cover open

open.

cover.

Paper out

Paper out sensor is in

Remove the paper in the

the status of paper

paper path, and then

not present.

(Note: Paper LED comes

load the appropriate

on when paper is out.)

paper.

Paper jam

Paper jam sensor has

Remove the paper

detected a paper

wrapped around the

jam.

platen, and then load the

appropriate paper.

When an Autocutter error occurs, do not turn the printer power off. If the printer power is turned off in occurring Autocutter error, the print starting position of the first sheet immediately after the printer power is turned on is placed on the wrong position.

16

Chapter 1 Product Overview

Unrecoverable Errors

Printing is no longer possible when unrecoverable errors occur. The printer must be repaired.

Turn off the power immediately when unrecoverable errors occur.

CAUTION

Error LED flash code

Error

Error description

Approx. 4800 ms

Approx.

320 ms

1

R/W error in memory

After R/W checking, the printer does not

work correctly.

High voltage error

The power supply voltage is extremely

high.

Low voltage error

The power supply voltage is extremely low.

CPU execution error

The CPU executes an incorrect address.

Internal circuit

The connection of internal circuit is not

connection error

correct.

Data Receive Error (Only with the Serial Interface Models)

If any of the following errors occurs during serial interface communication, the printer prints “?” or ignores the data.

•Parity error

•Framing error

•Overrun error

17

Power-Saving Mode

The TM-L500A Ticket has the power-saving mode function to reduce the power consumption.

There are 3 statuses, sleeps 1, 2, and 3 in the power-saving mode.

For the power consumption during standby in each sleep mode, see "Electrical

Characteristics" on page 28.

Sleep 1 & Sleep 2

You can set the statuses, Sleeps 1 & 2 to any of the 3 patterns in the table below with the memory

switch.

•Sleep 1: The printer enters this mode 10 seconds after entering standby status.

•Sleep 2: The printer enters this mode 5 minutes after entering standby status.

Patterns for sleep 1 and sleep2	Status	LEDs brightness
No power saving	—	Bright
Pattern 1 (initial setting)	Normal	Bright
	Sleep 1	Dim
	Sleep 2	Dim
Pattern 2	Normal	Bright
	Sleep 1	Dim
Pattern 3	Normal	Bright
	Sleep 1	Bright
	Sleep 2	Bright

Standby status is a status when no processing is being performed for printing or communication, and the cover is closed.

When printing data is received, it is printed immediately.

For details on how to set the memory switch, see "Setting the Memory Switches" on page 47.

18

Chapter 1 Product Overview

Sleep 3

When Sleep 3 is enabled with the memory switch, the printer enters this mode 4 hours after entering standby status.

During Sleep 3, the LEDs are off, and no operation is available.

The printer recovers to the normal status when you perform any of the following;

•Push one of the panel buttons.

•Turn the printer power off, and turn it back on. (Turn the printer power on after 3 seconds or more have passed.)

1

19

NV Memory (Non-Volatile Memory)

The printer's NV memory stores data even after the printer power is turned off. NV memory contains the following memory areas for the user:

•Memory switches

•Maintenance counter

As a guide when you program applications, NV memory should be rewritten 10 or fewer times a day.

Memory Switches

With the memory switches, which are software switches for the printer, you can configure various settings of the printer.

For information about the memory switches see "Setting the Memory Switches" on page 47.

Maintenance Counter

With this function, printer information, such as the number of lines printed, the number of MICR readings, the number of autocuts, and printer operation time after the printer starts working, is automatically stored in NV memory. You can read or reset the information with the TM-L500A Ticket Utility, the Status API of the APD, or OPOS ADK to use it for periodical checks or part replacement.

20

				Chapter 1 Product Overview
Product Specifications
	Printing method			Thermal line printing
	Dot density			203 dpi × 203 dpi
	Printing direction			Unidirectional with friction feed
	Paper width			50.8 mm {2.00"}, 54.0 mm {2.13"}(default), 79.5 mm {3.13"},
				82.5 mm {3.24"}
	Number of characters			Alphanumeric characters: 95
				Extended graphics: 128 × 43 pages
				International characters: 16 character sets
							1
	Character structure			Font A: 12 × 24 (including horizontal 2-dot spacing)
				Font B: 9 × 17 (including horizontal 2-dot spacing)
	Cutting type			Full cut
	Interfaces			Serial (RS-232), USB (2.0 Full-speed),
				Ethernet (10BASE-T/100BASE-TX)
	Receive buffer			4 KB
	Bar code/two-dimensional symbol			Two-dimensional symbols (PDF417, QR code, Maxi-
	printing			Code, GS1-DataBar)
				Bar codes (UPC-A, UPC-E, EAN 13, EAN 8, Code 39,
				Interleaved 2 of 5, CODABAR, Code 128, GS1-128, GS1-
				DataBar)
				CompositSymbology
	Power supply			Epson PS-180 (Model: M159B)
	Overall dimensions (H × W × D)			122 × 156 × 230 mm {4.80 × 6.14 × 9.06"}
	Weight (mass)			Approx. 2.8 kg {6.2 lb}
	dpi: dots per inch	cpi: characters per inch

21

Printing Specifications

Printing method		Thermal line printing
Dot density		203 dpi × 203 dpi
Printing direction		Unidirectional with friction feed
Paper width		50.8 mm {2.00"}, 54.0 mm {2.13"}(default), 79.5 mm {3.13"},
		82.5 mm {3.24"}
Printing width	50.8 mm printing	48.0 mm (1.89"), 384 dots
	54.0 mm printing	51.0 mm (2.01"), 408 dots
	79.5 mm printing	77.0 mm (3.03"), 616 dots
	82.5 mm printing	80.0 mm (3.15"), 640 dots

Maximum printing speed

Text printing	250 mm/s {9.84"/s}
Bar code/2-dimensional symbol printing	126 mm/s {4.96"/s}

Note: The printing speeds listed above are the values when the printer prints with the standard print density level at 24V and 25°C {77°F}.

When changing the paper width, you need to remove or move the paper guides. To change the paper width, see "Changing the Paper Width" on page 34.

Because some parts of the print head contact the platen and they may become worn out in narrower paper width printing, once you use the printer in narrower paper width printing, you cannot change it back to wider one.

Printing speed can be changed with the memory switch. (See "Setting the Memory

Switches" on page 47.)

Printing speed may be slower, depending on such items as the data transmission speed.

22

Chapter 1 Product Overview

Paper Specifications

	Type	Thermal paper
	Form	Fanfold paper, Roll paper
		(The chromogenic side must face outside.)
	Width	50.8 mm ± 0.5 mm {2.00" ± 0.02"}
		54.0 mm ± 0.5 mm {2.13" ± 0.02"}
		79.5 mm ± 0.5 mm {3.13" ± 0.02"}
		82.5 mm ± 0.5 mm {3.25" ± 0.02"}
	Minimum length	Fanfold paper: 40 mm {1.57"}
				1
		Roll paper: 30 mm {1.18"}
	Length detection	Optical hole detection, Black mark detection
		(Roll paper without holes or black marks is also supported.)
	Thickness	75 to 200 µm
	Roll paper diameter	184.2 mm {7.25"} maximum
	Roll paper inside core	76.2 mm {3.00"}, 25.4 mm {1.00"})

Paper must not be pasted to the roll paper spool.

If preprinted thermal paper is used, sticking (a problem of the thermal head sticking to the surface of the thermal paper during printing) may occur, causing faulty printing and other problems. Preprinting may also cause drop in the print density.

Reflection rate of black marks must be 10% or less, and that of the areas without black marks must be 75% or more.

Carefully design the print layout so that the printing position is away from the perforated line.

For good print quality, set the media type, print density, and print speed, depending on the original paper number, as shown in the table below. They can be changed with the memory switch. For information about the memory switches see "Setting the Memory Switches" on page 47.

	Specified original			Recommended
		Manufacturer	Media type
	paper types			Print density	Print speed
					(mm/s)
POS thermal paper
	TF11KS-ET	NIPPON PAPER INDUSTRIES	Type 4	07	250*
	PD160R	OJI PAPER MFG	Type 4	07	250*

23

Ticket paper

	Resiste 400-7.0	Appleton	Type 2	04	150
	Resiste 400-5.3	Appleton	Type 2	01	150
	Resiste 800-5.3	Appleton	Type 2	01	150
	Resiste 800-4.5	Appleton	Type 1	03	150
	Resiste 500-7.6	Appleton	Type 1	05	150
	P354	Kanzaki Specialty Papers	Type 1	01	150
	ST-5	Kanzaki Specialty Papers	Type 2	04	150
	KT-300	Kanzaki Specialty Papers	Type 2	01	150
	TF1767	Mitsubisi HiTec	Type 2	03	150
	T1733	Mitsubisi HiTec	Type 2	03	150
	KL615 s B+	Kanzan	Type 1	01	150
	PolyTherm 300-3.0	Appleton	Type 3	02	200
	PolyTherm 300-4.1	Appleton	Type 3	01	200
	PolyTherm 500-4.1	Appleton	Type 2	02	200
	Resiste 190-3.2	Appleton	Type 3	05	200
	KPT 3370	Kanzaki Specialty Papers	Type 2	04	200
	KPT 33100	Kanzaki Specialty Papers	Type 3	04	200
	KLS46	Kanzan	Type 3	01	200
	AL60KT-S	Jujo Thermal Oy	Type 1	06	200
	140LES	RICOH	Type 2	05	200
	150LCS-B	RICOH	Type 2	05	200

*: Roll paper diameter 152.4 mm {6.00"} maximum or fanfold

24

Chapter 1 Product Overview

Printable Area

50.8 mm paper width printing

	50.8 mm {2.00"} ± 0.5 mm
Dot no.1		Dot no.384
1.25 mm {0.049"}	48.0 mm {1.89"} (384 dots)	1.55 mm {0.061"}	1

54.0 mm paper width printing

	54.0 mm {2.13"} ± 0.5 mm
Dot no.1		Dot no.408
1.25 mm {0.049"}	51.0 mm {2.01"} (408 dots)	1.75 mm {0.069"}

79.5 mm paper width printing

	79.5 mm {3.13"} ± 0.5 mm
Dot no.1		Dot no.616
1.25 mm {0.049"}	77.0 mm {3.03"} (616 dots)	1.25 mm {0.049"}
		25

82.5 mm paper width printing

	82.5 mm {3.25"} ± 0.5 mm
Dot no.1		Dot no.640
1.25 mm {0.049"}	80.0 mm {3.15"} (640 dots)	1.25 mm {0.049"}

Printing and Cutting Positions

Manual-cutter position

Approx. 31 mm

Autocutter blade position			Approx.
			16 mm

Center of the print dotline

Paper feed direction

The numeric values are typical values.

The values above may vary slightly as a result of paper slack or variations in the paper. Take this into account when setting the cutting position of the autocutter.

When an Autocutter error occurs, do not turn the printer power off. If the printer power is turned off in occurring Autocutter error, the print starting position of the first sheet immediately after the printer power is turned on is placed on the wrong position.

26

Chapter 1 Product Overview

Black Marks

Black marks are detected on the far left of the back of the paper (non-thermal face).

Left on the face

	<![if ! IE]> <![endif]>33.6 mm {1.32"}
Center of		<![if ! IE]> <![endif]>17.6 mm {0.69"}		<![if ! IE]> <![endif]>Approx. 2 mm {0.079"}
black mark sensor

7 mm or longer

Autocutting position

Print starting position

~ +15 mm
~ -100 mm	1
Paper feed direction

Reflection rate of black marks must be 10% or less, and that of the areas without black marks must be 75% or more. (Measured with Macbeth density meter PCMII (filter D).)

27

Electrical Characteristics

Be sure to use the power supply that came with your printer.

WARNING

Power supply	Epson power supply PS-180
	Rated voltage: 100 to 240V
	Rated frequency: 50 to 60Hz
Power consumption during operating	Mean: Approx. 24.1W	(at 230V)
(USB interface, at 23 C {73.4 F},	Approx. 24.2W	(at 115V)
normal print density)

If printing is continuously performed with a high ratio, the overcurrent protection may be activated and result in uneven print density or a low voltage error. Therefore, the printing length must not exceed the following values when printing with high print ratio.

Print width: Number of dots being energized per one dot line

54 mm paper	82.5 mm paper
Total print width:	Total print width:
408 dots (51.0 mm {2.01"})	640 dots (80.0 mm {3.15"})

Print example

51 mm

64 mm

Print density must be 100% maximum.

Print length 20 mm {0.79"}

20 mm {0.79"}

28

				Chapter 1	Product Overview
	Power consumption during standby	115V/60Hz	Serial I/F	Sleep 1	0.6W
	(at 23 C {73.4 F}, normal print density)
				Sleep 2	0.6W
				Sleep 3	0.3W
				Power off	0.3W
			USB I/F	Sleep 1	0.6W
				Sleep 2	0.5W
				Sleep 3	0.3W
				Power off	0.3W
			Ethernet I/F	Sleep 1	2.6W
								1
				Sleep 2	2.5W
				Sleep 3	0.3W
				Power off	0.3W
		230V/50Hz	Serial I/F	Sleep 1	0.7W
				Sleep 2	0.7W
				Sleep 3	0.4W
				Power off	0.4W
			USB I/F	Sleep 1	0.7W
				Sleep 2	0.6W
				Sleep 3	0.4W
				Power off	0.4W
			Ethernet I/F	Sleep 1	2.7W
				Sleep 2	2.7W
				Sleep 3	0.4W
				Power off	0.4W

29

Reliability

Life	Printer	100 km paper feeding or 5 years, which comes first
	Printer mechanism	Print head		60 km
	(After-sales service parts)
		Autocutter		100,000-time autocutting of perforated area of
				thick paper
				1000,000-time autocutting of non-perforated paper
MTBF		360,000 hours
(Failure is defined as a random
failure occurring during the time
of the random failure period.)

The life of printer mechanism may vary, depending on the media and printing pattern.

Environmental Conditions

Temperature/ Operating

5 to 45°C {41 to 113°F}, 10 to 80% RH

Humidity

Storage

-20 to 50°C {-4 to 122°F}, 10 to 90% RH (except for paper)

[%RH] 90

<![if ! IE]> <![endif]>4GNCVKXG*WOKFKV[

80

34°C {93.2°F}, 80%

60

1RGTCVKPI GPXKTQPOGPV

40°C {104°F}, 58%

45°C {113°F}, 46%

TCPIG

40

20

10

0

10

20

30

40

50

0

#ODKGPV VGORGTCVWTG= ?

Acoustic noise (operating)

Approximately 57 dB (bystander position) (including autocutting)

Note:

The values above are measured in the Epson evaluation

condition.

Acoustic noise differs depending on the paper used, printing

contents, and the setting values, such as print speed or print

density.

30