Epson TM-L500A Ticket Technical Reference Guide
Describes interfaces, connectors, and character code tables.
Describes how to control the printer and necessary information
when you develop applications.
Describes setup and installation of the product and peripherals.
Describes how to handle the product.
Describes features and general specifications for the product.
Technical Reference Guide
Product Overview
Setup
Application Development Information
Handling
Appendix
M00045002
Rev. B
Cautions
• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation.
• The contents of this document are subject to change without notice. Please contact us for the latest
information.
• While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained
herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating
and maintenance instructions.
• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of
any options or any consumable products other than those designated as Original EPSON Products or
EPSON Approved Products by Seiko Epson Corporation.
Trademarks
EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation in Japan and other
countries/regions.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
ESC/POS® Command System
EPSON ESC/POS is a proprietary POS printer command system that includes patented or patentpending commands. ESC/POS is compatible with most EPSON POS printers and displays.
ESC/POS is designed to reduce the processing load on the host computer in POS environments. It
comprises a set of highly functional and efficient commands and also offers the flexibility to easily make
future upgrades.
2
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read
the following carefully before handling the product.
You must follow warnings carefully to avoid serious bodily injury.
WARNING
Provides information that must be observed to prevent damage to the equipment or loss of
data.
CAUTION
Possibility of sustaining physical injuries.
Possibility of causing physical damage.
Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a
malfunction.
Provides important information and useful tips.
3
Warnings
WARNING
To avoid risk of electric shock, do not set up this product or handle cables during a
thunderstorm
Never insert or disconnect the power plug with wet hands.
Doing so may result in severe shock.
Handle the power cable with care.
Improper handling may lead to fire or electric shock.
Do not modify or attempt to repair the cable.
Do not place any heavy object on top of the cable.
Avoid excessive bending, twisting, and pulling.
Do not place the cable near heating equipment.
Check that the plug is clean before plugging it in.
Be sure to push the plug all the way in.
Be sure to use the specified power source.
Connection to an improper power source may cause fire or shock.
Do not place multiple loads on the power outlet.
Overloading the outlet may lead to fire.
Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise.
Continued use may lead to fire. Immediately unplug the equipment and contact your
dealer or a Seiko Epson service center for advice.
Never attempt to repair this product yourself.
Improper repair work can be dangerous.
Never disassemble or modify this product.
Tampering with this product may result in injury or fire.
Do not allow foreign matter to fall into the equipment.
Penetration by foreign objects may lead to fire.
If water or other liquid spills into this equipment, do not continue to use it.
Continued use may lead to fire. Unplug the power cord immediately and contact your
dealer or a Seiko Epson service center for advice.
If you open the DIP switch cover, be sure to close the cover and tighten the screw
after adjusting the DIP switch.
Using this product with the cover open may cause fire or electric shock.
Do not use aerosol sprayers containing flammable gas inside or around this
product.
Doing so may cause fire.
4
Cautions
Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage or fire.
CAUTION
Be sure to set this equipment on a firm, stable, horizontal surface.
The product may break or cause injury if it falls.
Do not use this product in locations subject to high humidity or dust levels.
Excessive humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this
product.
Equipment may fall or collapse, causing breakage and possible injury.
Take care not to injure your fingers on the manual cutter:
When you remove printed paper.
When you perform other operations, such as loading/replacing roll paper.
Do not open the roll paper cover without taking the necessary precautions, as this
can result in injury from the autocutter fixed blade.
To ensure safety, unplug this product before leaving it unused for an extended
period.
Restriction of Use
When this product is used for applications requiring high reliability/safety, s uch as
transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention
devices; various safety devices; or functional/precision devi
ces, you should use this product
only after giving consideration to including fail-safes and redundancies into your design to
maintain safety and total system reliability. B e c a use this product was not intended for use in
applications requiring extremely high reliability/safety, such as aerospace equipment, main
communication equipment, nuclear power control equipment, or medical equipment related to
direct medical care, etc., please make your own judgement on this product's suitability after a
full evalu
ation.
5
About this Manual
Aim of the Manual
This manual was created to provide information on development, design, and installation of
systems and development and design of printer applications for developers.
Manual Content
The manual is made up of the following sections:
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Appendix
Product Overview
Setup
Application Development Information
Handling
Specifications of Interfaces and Connectors
Character Code Tables
6
Contents
■ For Safety...............................................................................................................................3
Key to Symbols ....................................................................................................................................... 3
Warnings ................................................................................................................................................. 4
Cautions.................................................................................................................................................. 5
■ Restriction of Use ..................................................................................................................5
■ About this Manual ................................................................................................................6
Aim of the Manual................................................................................................................................. 6
Manual Content .................................................................................................................................... 6
Product Overview ........................................................................11
■ Features...............................................................................................................................11
■ Product Configurations ......................................................................................................12
Interfaces.............................................................................................................................................. 12
Colors .................................................................................................................................................... 12
Accessories........................................................................................................................................... 12
■ Part Names and Functions.................................................................................................13
Power Switch ........................................................................................................................................ 13
Control Panel ....................................................................................................................................... 14
Connectors........................................................................................................................................... 15
Offline .................................................................................................................................................... 15
■ Error Status...........................................................................................................................16
Printer Errors .......................................................................................................................................... 16
Unrecoverable Errors ........................................................................................................................... 17
Data Receive Error (Only with the Serial Interface Models) ........................................................... 17
■ Power-Saving Mode ...........................................................................................................18
Sleep 1 & Sleep 2 ................................................................................................................................. 18
Sleep 3 .................................................................................................................................................. 19
■ NV Memory (Non-Volatile Memory) ................................................................................20
Memory Switches................................................................................................................................. 20
Maintenance Counter ........................................................................................................................ 20
■ Product Specifications .......................................................................................................21
Printing Specifications ......................................................................................................................... 22
Paper Specifications............................................................................................................................ 23
Printable Area ...................................................................................................................................... 25
Printing and Cutting Positions............................................................................................................. 26
Black Marks........................................................................................................................................... 27
Electrical Characteristics .................................................................................................................... 28
Reliability............................................................................................................................................... 30
Environmental Conditions................................................................................................................... 30
External Dimensions and Mass ........................................................................................................... 31
7
Power Supply Unit (PS-180) .................................................................................................................. 32
Setup .............................................................................................33
■ Flow of Setup....................................................................................................................... 33
■ Installing the Printer............................................................................................................ 34
Important Notes ...................................................................................................................................34
■ Changing the Paper Width................................................................................................ 34
Setting the Paper Width to 82.5 mm ..................................................................................................35
Setting the Paper Width to 79.5 mm ..................................................................................................36
Setting the Paper Width to 50.8 mm ..................................................................................................37
■ Setting the DIP Switches..................................................................................................... 38
Setting Procedure................................................................................................................................. 38
For Serial Interface................................................................................................................................ 40
For USB Interface................................................................................................................................... 41
For Ethernet Interface ..........................................................................................................................41
■ Connecting the Printer to the Host Computer................................................................. 42
For Serial Interface................................................................................................................................ 42
For USB Interface................................................................................................................................... 43
For Ethernet Interface ..........................................................................................................................44
■ Connecting the Power Supply Unit (PS-180).................................................................... 45
Connecting the Power Supply Unit .................................................................................................... 45
■ Setting the Memory Switches............................................................................................ 47
Functions ...............................................................................................................................................48
Application Development Information ......................................53
■ How to Control the Printer.................................................................................................. 53
EPSON Advanced Printer Driver (APD)......................................................................................53
ESC/POS Commands ...........................................................................................................................53
■ Software and Manuals....................................................................................................... 54
How to Get Drivers, Manuals, and the Utility.....................................................................................54
Printer Driver ..........................................................................................................................................54
Utilities ....................................................................................................................................................54
■ Self-Test Mode .................................................................................................................... 55
Starting the Self-Test .............................................................................................................................55
8
Handling .......................................................................................57
■ Usage Precautions..............................................................................................................57
■ Installing and Replacing Paper.........................................................................................58
Installing Paper..................................................................................................................................... 58
Replacing Paper.................................................................................................................................. 59
■ Removing Jammed Paper.................................................................................................61
■ Cleaning the Printer............................................................................................................63
Cleaning the Printer Case .................................................................................................................. 63
Cleaning the Thermal Head ............................................................................................................... 63
■ Preparing for Transport .......................................................................................................65
Appendix......................................................................................67
■ Specifications of Interfaces and Connectors ..................................................................67
RS-232 Serial Interface......................................................................................................................... 67
10BASE-T/100BASE-TX Ethernet Interface........................................................................................... 70
USB (Universal Serial Bus) Interface .................................................................................................... 72
■ Character Code Tables......................................................................................................73
Common to All Pages ......................................................................................................................... 73
Page 0 [PC437: USA, Standard Europe]............................................................................................74
Page 1 (Katakana) .............................................................................................................................. 75
Page 2 (PC850: Multilingual) .............................................................................................................. 76
Page 3 (PC860: Portuguese)............................................................................................................... 77
Page 4 (PC863: Canadian-French)................................................................................................... 78
Page 5 (PC865: Nordic) ...................................................................................................................... 79
Page 11 (PC851: Greek) ..................................................................................................................... 80
Page 12 (PC853: Turkish) ..................................................................................................................... 81
Page 13 (PC857: Turkish) ..................................................................................................................... 82
Page 14 (PC737: Greek) .........................................................................................................
Page 15 (ISO8859-7: Greek) ............................................................................................................... 84
Page 16 (WPC1252)............................................................................................................................. 85
Page 17 (PC866: Cyrillic #2)................................................................................................................ 86
Page 18 (PC852: Latin2)...................................................................................................................... 87
Page 19 (PC858: Euro)......................................................................................................................... 88
Page 20 (KU42: Thai)............................................................................................................................ 89
Page 21 (TIS11: Thai) ............................................................................................................................ 90
Page 26 (TIS18: Thai) ............................................................................................................................ 91
Page 30 (TCVN-3: Vietnamese) ......................................................................................................... 92
Page 31 (TCVN-3: Vietnamese) ......................................................................................................... 93
Page 32 (PC720: Arabic) .................................................................................................................... 94
Page 33 (WPC775: Baltic Rim)............................................................................................................ 95
Page 34 (PC855: Cyrillic)..................................................................................................................... 96
Page 35 (PC861: Icelandic)................................................................................................................ 97
Page 36 (PC862: Hebrew) ........................................................................................................
............ 83
.......... 98
9
Page 37 (PC864: Arabic).....................................................................................................................99
Page 38 (PC869: Greek)....................................................................................................................100
Page 39 (ISO8859-2: Latin2)...............................................................................................................101
Page 40 (ISO8859-15: Latin9).............................................................................................................102
Page 41 (PC1098: Farsi) ..................................................................................................................... 103
Page 42 (PC1118: Lithuanian)........................................................................................................... 104
Page 43 (PC1119: Lithuanian)........................................................................................................... 105
Page 44 (PC1125: Ukrainian)............................................................................................................. 106
Page 45 (WPC1250: Latin 2)..............................................................................................................107
Page 46 (WPC1251: Cyrillic) ....................................................................................................
Page 47 (WPC1253: Greek)...............................................................................................................109
Page 48 (WPC1254: Turkish) ..............................................................................................................110
Page 49 (WPC1255: Hebrew)............................................................................................................111
Page 50 (WPC1256: Arabic)..............................................................................................................112
Page 51 (WPC1257: Baltic Rim) ........................................................................................................113
Page 52 (WPC1258: Vietnamese) ....................................................................................................114
Page 53 (KZ1048: Kazakhstan).......................................................................................................... 115
Page 255 (User-Defined Page)..........................................................................................................116
International Character Sets .............................................................................................................117
..........108
10
Product Overview
This chapter describes features and specifications of the product.
Features
The TM-L500A Ticket is a high-speed compact printer suited for issuing tickets.
The features are as follows:
Printing
Chapter 1 Product Overview
•High speed printing: Max. 250 mm/s {9.84"/s}
•Selection of 4 paper widths — 50.8 mm {2.00"}, 54.0 mm {2.13"}, 79.5 mm {3.13"}, and 82.5 mm
{3.24"}
•Auto printing position adjustment
Handling
•Compact body for flexible installation locations
•High-speed autocutter
•An optional paper supply device
Software
•Command protocol based on the ESC/POS Proprietary Command System
•Windows printer driver
•Bar code and two-dimensional symbol printing is possible.
•Maintenance counter
1
Environment
ENERGY STAR qualified.
11
Product Configurations
Interfaces
•Serial (9 Pin D-Sub) UB + USB interface model
•Ethernet interface model
Colors
EDG (Epson Dark Gray)
Accessories
Included
•AC adapter (Model: PS-180)
•Cable hook
• User’s manual
Options
•Paper supply (Model: SU-RPL500/RPL500B)
•Interface boards (UB-U500/UB-E500)
These optional interface boards are only for the TM-L500A. Never use them with other
Epson printers. Also, never use other interface boards with the TM-L500A.
12
Part Names and Functions
Control panel
Manual cutter
Platen cover
Power switch
Cover open lever
Paper loading cover
Chapter 1 Product Overview
1
Power Switch
Turns the printer on or off. The marks on the switch: ( : OFF/ : ON)
Before turning on the printer soon after turning it off, make sure the LEDs on the control
panel are off.
Before turning the printer off, it is recommended to send a power-off command to the
printer. If you use the power-off sequence, the latest maintenance counter values are
saved. (Maintenance counter values are usually saved every two minutes.)
For detailed information about ESC/POS commands, see the ESC/POS Application
Programming Guide.
13
Control Panel
Power LED (Green)
•Lights when the power supply is on.
•Goes out when the power supply is turned off, or the printer is in the power-saving mode
(sleep 3).
On Line LED (Green)
•Lights when the printer is online.
•Goes out when the printer is offline (For details about offline, see "Offline" on page 15.) or in
the power-saving mode (sleep 3).
Error LED (Orange)
•Lights when the paper loading cover or the platen frame is open.
•Flashes when an error occurs. (For details about the flash codes, see "Error Status" on page 16.)
•Goes out during regular operation or the power-saving mode (sleep 3).
Paper LED (Orange)
•Lights when paper is out.
•Goes out when paper is loaded, or the printer is in the power-saving mode (sleep 3).
•Flashes in self-test printing standby state or autoloading standby state.
Unload () button
Holding down this button for 1 second or more feeds paper backward until the paper can be
removed from the back of the printer.
For information about the power-saving mode, see "Power-Saving Mode" on page 18.
14
Chapter 1 Product Overview
Power supply connector
Serial (9-Pin D-
USB
Ethernet
Interface connectors
Connectors
All cables are connected to the connector panel on the lower rear of the printer.
•Interface connector: Connects the printer with the host computer interface.
The interface type differs depending on the model. (See
"Interfaces" on page 12.)
1
•Power supply connector: Connects the power supply unit.
For details on how to connect the interface connector and the power supply connector, see
"Connecting the Printer to the Host Computer" on page 42 and "Connecting the Power
Supply Unit (PS-180)" on page 45.
Offline
The printer automatically goes offline under the following conditions:
•During power on (including resetting with the interface) until the printer is ready
•During the self-test
•When a fatal error has occurred
15
Error Status
Approx.
320 ms
When an error occurs, the printer stops operating, the Error LED or Paper LED lights or flashes,
and the buzzer beeps (only when the buzzer function is enabled). If the error is a fatal one, the
printer goes offline.
Printer Errors
Printing is no longer possible when printer errors occur. They can be recovered easily, as
described below.
Error LED flash code
Error Error description
Recovery measure
Print head/Moto r
temperature
error
Autocutter error Autocutting failed. Open the platen frame,
Platen frame
open (including
while printing)
Paper loading
cover open
Paper out Paper out sensor is in
Paper jam Paper jam sensor has
The temperature of
the print head is
extremely high.
Platen frame is open. Remove the paper in the
Paper loading cover is
open.
the status of paper
not present.
detected a paper
jam.
(Note: Paper LED comes
on when paper is out.)
Recovers automatically
when the print head/
motor cools.
remove the foreign
object, and then load the
appropriate paper. Or
send an error recovery
command.
paper path, and then
load the appropriate
paper.
Close the paper loading
cover.
Remove the paper in the
paper path, and then
load the appropriate
paper.
Remove the paper
wrapped around the
platen, and then load the
appropriate paper.
16
When an Autocutter error occurs, do not turn the printer power off. If the printer power is
turned off in occurring Autocutter error, the print starting position of the first sheet
immediately after the printer power is turned on is placed on the wrong position.
Chapter 1 Product Overview
Approx. 4800 ms
Approx.
320 ms
Unrecoverable Errors
Printing is no longer possible when unrecoverable errors occur. The p rinter must be repaired.
Turn off the power immediately when unrecoverable errors occur.
CAUTION
Error LED flash code
Error Error description
R/W error in memory After R/W checking, the printer does not
work correctly.
High voltage error The power supply voltage is extremely
high.
Low voltage error The power supply voltage is extremely low.
CPU execution error The CPU executes an incorrect address.
Internal circuit
connection error
The connection of internal circuit is not
correct.
Data Receive Error (Only with the Serial Interface Models)
If any of the following errors occurs during serial interface communication, the printer prints “?”
or ignores the data.
•Parity error
•Framing error
•Overrun error
1
17
Power-Saving Mode
The TM-L500A Ticket has the power-saving mode function to reduce the power consumption.
There are 3 statuses, sleeps 1, 2, and 3 in the power-saving mode.
For the power consumption during standby in each sleep mode, see "Electrical
Characteristics" on page 28.
Sleep 1 & Sleep 2
Yo u can set the statuses, Sleeps 1 & 2 to any of the 3 patterns in the table below with the memory
switch.
• Sleep 1: The printer enters this mode 10 seconds after entering standby status.
• Sleep 2: The printer enters this mode 5 minutes after entering standby status.
Patterns for sleep 1 and sleep2 Status LEDs brightness
No power saving — Bright
Pattern 1 (initial setting) Normal Bright
Sleep 1 Dim
Sleep 2 Dim
Pattern 2 Normal Bright
Sleep 1 Dim
Pattern 3 Normal Bright
Sleep 1 Bright
Sleep 2 Bright
Standby status is a status when no processing is being performed for printing or
communication, and the cover is closed.
When printing data is received, it is printed immediately.
For details on how to set the memory switch, see "Setting the Memory Switches" on
page 47.
18
Chapter 1 Product Overview
Sleep 3
When Sleep 3 is enabled with the memory switch, the printer enters this mode 4 hours after
entering standby status.
During Sleep 3, the LEDs are off, and no operation is available.
The printer recovers to the normal status when you perform any of the following;
•Push one of the panel buttons.
•Turn t
he printer power off, and turn it back on. (Turn the printer power on after 3 seconds or
more have passed.)
1
19
NV Memory (Non-Volatile Memory)
The printer's NV memory stores data even after the printer power is turned off. NV memory
contains the following memory areas for the user:
•Memory switches
•Maintenance counter
As a guide when you program applications, NV memory should be rewritten 10 or fewer
times a day.
Memory Switches
With the memory switches, which are software switches for the printer, you can configure
various settings of the printer.
For information about the memory switches see "Setting the Memory Switches" on page 47.
Maintenance Counter
With this function, printer information, such as the number of lines printed, the number of MICR
readings, the number of autocuts, and printer operation time after the printer starts working, is
automatically stored in NV memory. You can read or reset the information with the TM-L500A
Utility, the Status API of the APD, or OPOS ADK to use it for periodical checks or part
Ticket
replacement.
20
Chapter 1 Product Overview
Product Specifications
Printing method Thermal line printing
Dot density 203 dpi × 203 dpi
Printing direction Unidirectional with friction feed
Paper width 50.8 mm {2.00"}, 54.0 mm {2.13"}(default), 79.5 mm {3.13"},
82.5 mm {3.24"}
Number of characters Alphanumeric characters: 95
Extended graphics: 128 × 43 pages
International characters: 16 character sets
Character structure Font A: 12 × 24 (including horizontal 2-dot spacing)
Font B: 9 × 17 (including horizontal 2-dot spacing)
Cutting type Full cut
Interfaces Serial (RS-232), USB (2.0 Full-speed),
Ethernet (10BASE-T/100BASE-TX)
Receive buffer 4 KB
Bar code/two-dimensional symbol
printing
Power supply Epson PS-180 (Model: M159B)
Overall dimensions (H × W × D) 122 × 156 × 230 mm {4.80 × 6.14 × 9.06"}
Weight (mass) Approx. 2.8 kg {6.2 lb}
dpi: dots per inch cpi: characters per inch
Two-dimensional symbols (PDF417, QR code, Maxi-
Code, GS1-DataBar)
Bar codes (UPC-A, UPC-E, EAN 13, EAN 8, Code 39,
Interleaved 2 of 5, CODABAR, Code 128, GS1-128, GS1DataBar)
CompositSymbology
1
21
Printing Specifications
Printing method Thermal line printing
Dot density 203 dpi × 203 dpi
Printing direction Unidirectional with friction feed
Paper width 50.8 mm {2.00"}, 54.0 mm {2.13"}(default), 79.5 mm {3.13"},
82.5 mm {3.24"}
Printing width 50.8 mm printing 48.0 mm (1.89"), 384 dots
54.0 mm printing 51.0 mm (2.01"), 408 dots
79.5 mm printing 77.0 mm (3.03"), 616 dots
82.5 mm printing 80.0 mm (3.15"), 640 dots
Maximum printing speed
Text printing 250 mm/s {9.84"/s}
Bar code/2-dimensional symbol printing 126 mm/s {4.96"/s}
Note: The printing speeds listed above are the values when the printer prints with the standard print density
level at 24V and 25°C {77°F}.
When changing the paper width, you need to remove or move the paper guides. To
change the paper width, see "Changing the Paper Width" on page 34.
Because some parts of the print head contact the platen and they may become worn out
in narrower paper width printing, once you use the printer in narrower paper width
printing, you cannot change it back to wider one.
Printing speed can be changed with the memory switch. (See "Setting the Memory
Switches" on page 47.)
Printing speed may be slower, depending on such items as the data transmission speed.
22
Paper Specifications
Type Thermal paper
Form Fanfold paper, Roll paper
(The chromogenic side must face outside.)
Width 50.8 mm ± 0.5 mm {2.00" ± 0.02"}
54.0 mm ± 0.5 mm {2.13" ± 0.02"}
79.5 mm ± 0.5 mm {3.13" ± 0.02"}
82.5 mm ± 0.5 mm {3.25" ± 0.02"}
Minimum length Fanfold paper: 40 mm {1.57"}
Roll paper: 30 mm {1.18"}
Length detection Optical hole detection, Black mark detection
(Roll paper without holes or black marks is also supported.)
Thickness 75 to 200 µm
Chapter 1 Product Overview
1
Roll paper diameter 184.2 mm {7.25"} maximum
Roll paper inside core 76.2 mm {3.00"}, 25.4 mm {1.00"})
Paper must not be pasted to the roll paper spool.
If preprinted thermal paper is used, sticking (a problem of the thermal head sticking to
the surface of the thermal paper during printing) may occur, causing faulty printing and
other problems. Preprinting may also cause drop in the print density.
Reflection rate of black marks must be 10% or less, and that of the areas without black
marks must be 75% or more.
Carefully design the print layout so that the printing position is away from the perforated
line.
For good print quality, s et the media type, print density, a nd print speed, depending on the
original paper number, as shown in the table below. They can be changed with the memory
switch. For information about the memory switches see "Setting the Memory Switches" on page
47.
Recommended
Specified original
paper types
Manufacturer Media type
Print density
Print speed
(mm/s)
POS thermal paper
TF11KS-ET NIPPON PAPER INDUSTRIES Type 4 07 250*
PD160R OJI PAPER MFG Type 4 07 250*
23
Ticket paper
Resiste 400-7.0 Appleton Type 2 04 150
Resiste 400-5.3 Appleton Type 2 01 150
Resiste 800-5.3 Appleton Type 2 01 150
Resiste 800-4.5 Appleton Type 1 03 150
Resiste 500-7.6 Appleton Type 1 05 150
P354 Kanzaki Specialty Papers Type 1 01 150
ST-5 Kanzaki Specialty Papers Type 2 04 150
KT-300 Kanzaki Specialty Papers Type 2 01 150
TF1767 Mitsubisi HiTec Type 2 03 150
T1733 Mitsubisi HiTec Type 2 03 150
KL615 s B+ Kanzan Type 1 01 150
PolyTherm 300-3.0 Appleton Type 3 02 200
PolyTherm 300-4.1 Appleton Type 3 01 200
PolyTherm 500-4.1 Appleton Type 2 02 200
Resiste 190-3.2 Appleton Type 3 05 200
KPT 3370 Kanzaki Specialty Papers Type 2 04 200
KPT 33100 Kanzaki Specialty Papers Type 3 04 200
KLS46 Kanzan Type 3 01 200
AL60KT-S Jujo Thermal Oy Type 1 06 200
140LES RICOH Type 2 05 200
150LCS-B RICOH Type 2 05 200
*: Roll paper diameter 152.4 mm {6.00"} maximum or fanfold
24
Printable Area
50.8 mm {2.00"} ± 0.5 mm
48.0 mm {1.89
"} (384 dots)1.25 mm {0.049"}
1.55 mm {0.061
"}
Dot no.1
Dot no.384
54.0 mm {2.13"} ± 0.5 mm
51.0 mm {2.01
"} (408 dots)1.25 mm {0.049"}
1.75 mm {0.069
"}
Dot no.1
Dot no.408
79.5 mm {3.13"} ± 0.5 mm
77.0 mm {3.03
"} (616 dots)
1.25 mm {0.049
"} 1.25 mm {0.049"}
Dot no.1
Dot no.616
50.8 mm paper width printing
Chapter 1 Product Overview
1
54.0 mm paper width printing
79.5 mm paper width printing
25
82.5 mm paper width printing
82.5 mm {3.25"} ± 0.5 mm
80.0 mm {3.15
"} (640 dots)
1.25 mm {0.049
"}
1.25 mm {0.049
"}
Dot no.1
Dot no.640
Autocutter blade position
Approx. 31 mm
Approx.
16 mm
Manual-cutter position
Center of the print dotline
Paper feed direction
The numeric values are typical values.
Printing and Cutting Positions
26
The values above may vary slightly as a result of paper slack or variations in the paper.
Take this into account when setting the cutting position of the autocutter.
When an Autocutter error occurs, do not turn the printer power off. If the printer power is
turned off in occurring Autocutter error, the print starting position of the first sheet
immediately after the printer power is turned on is placed on the wrong position.
Chapter 1 Product Overview
Paper feed direction
Autocutting position
Print starting position
Left on the face
33.6 mm
{1.32"}
17.6 mm
{0.69
"}
Approx.
2 mm
{0.079
"}
7 mm or longer
Center of
black mark sensor
~ +15 mm
~ -100 mm
Black Marks
Black marks are detected on the far left of the back of the paper (non-thermal face).
1
Reflection rate of black marks must be 10% or less, and that of the areas without black
marks must be 75% or more. (Measured with Macbeth density meter PCMII (filter D).)
27
Electrical Characteristics
54 mm paper
Total print width:
408 dots (51.0 mm {2.01"})
82.5 mm paper
Total print width:
640 dots (80.0 mm {3.15"})
Print example
Print density must be 100%
maximum.
Print length 20 mm {0.79"} 20 mm {0.79"}
51 mm
64 mm
Be sure to use the power supply that came with your printer.
WARNING
Power supply Epson power supply PS-180
Rated voltage: 100 to 240V
Rated frequency: 50 to 60Hz
Power consumption during operating
(USB interface, at 23C {73.4F},
normal print density)
If printing is continuously performed with a high ratio, the overcurrent protection may be
activated and result in uneven print density or a low voltage error. Therefore, the printing
length must not exceed the following values when printing with high print ratio.
Print width: Number of dots being energized per one dot line
Mean: Approx. 24.1W (at 230V)
Approx. 24.2W (at 115V)
28
Chapter 1 Product Overview
Power consumption during standby
(at 23C {73.4F}, normal print density)
115V/60Hz Serial I/F Sleep 1 0.6W
Sleep 2 0.6W
Sleep 3 0.3W
Powe r off 0.3W
USB I/F Sleep 1 0.6W
Sleep 2 0.5W
Sleep 3 0.3W
Powe r off 0.3W
Ethernet I/F Sleep 1 2.6W
Sleep 2 2.5W
Sleep 3 0.3W
Powe r off 0.3W
230V/50Hz Serial I/F Sleep 1 0.7W
Sleep 2 0.7W
Sleep 3 0.4W
1
Powe r off 0.4W
USB I/F Sleep 1 0.7W
Sleep 2 0.6W
Sleep 3 0.4W
Powe r off 0.4W
Ethernet I/F Sleep 1 2.7W
Sleep 2 2.7W
Sleep 3 0.4W
Powe r off 0.4W
29
Reliability
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1RGTCVKPIGPXKTQPOGPV
TCPIG
90
60
80
10
20
40
0
0
10 20 30 40 50
#ODKGPVVGORGTCVWTG=?
[%RH]
34°C {93.2°F}, 80%
40°C {104°F}, 58%
45°C {113°F}, 46%
Life Printer 100 km paper feeding or 5 years, which comes first
Printer mechanism
(After-sales service parts)
MTBF
Print head 60 km
Autocutter 100,000-time autocutting of perforated area of
360,000 hours
(Failure is defined as a random
failure occurring during the time
of the random failure period.)
The life of printer mechanism may vary, depending on the media and printing pattern.
Environmental Conditions
Temperature/
Humidity
Operating 5 to 45°C {41 to 113°F}, 10 to 80% RH
Storage -20 to 50°C {-4 to 122°F}, 10 to 90% RH (except for paper)
thick paper
1000,000-time autocutting of non-perforated paper
30
Acoustic noise (operating) Approximately 57 dB (bystander position) (including autocutting)
Note:
The values above are measured in the Epson evaluation
condition.
Acoustic noise differs depending on the paper used, printing
contents, and the setting values, such as print speed or print
density.
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