Epson Stylus Pro 7800, Stylus Pro 9800 User Guide

Epson Stylus® Pro 7800/9800

PRINTER GUIDE

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers.

Trademarks

, Epson Stylus, Epson ESC/P, and MicroWeave are registered trademarks and Exceed Your Vision is a

Epson trademark of Seiko Epson Corporation.

PhotoEnhance, UltraSmooth, and Epson UltraChrome K3 are trademarks, and Epson Preferred and Epson Store are service marks, of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

The E

NERGY STAR emblem does not represent EPA endorsement of any product or service.

Legal Notices

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Printed on recycled paper.

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Contents | 5

Introduction

Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1 Setting Up the Printer

Unpacking and Assembling the Epson Stylus Pro 7800 . . . . . . . . . . . . . 17

Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . 18

Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Mounting the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . 22

Attaching the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Unpacking and Assembling the Epson Stylus Pro 9800 . . . . . . . . . . . . . 27

Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . 28

Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Mounting the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . 31

Attaching the Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing the Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Adding the Printer in Mac OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . 45

Adding the Printer in Mac OS X 10.3 . . . . . . . . . . . . . . . . . . . . . . . 46

Installing the Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Downloading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring the Printer for Your Network . . . . . . . . . . . . . . . . . . . . . . . 53

-5

6 | Contents

2 Handling Paper and Other Media

Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Loading the Paper onto the Spindle . . . . . . . . . . . . . . . . . . . . . . . . . 58

Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Removing Paper from the Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Switching Between 2-Inch and 3-Inch Roll Paper . . . . . . . . . . . . . . 62

Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . . . . 63

Printing Trim Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Loading Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Loading Small Cut Sheets or Fine Art Paper . . . . . . . . . . . . . . . . . . . 66

Printing on Posterboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 69

Using the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Catching Printouts From the Epson Stylus Pro 7800 . . . . . . . . . . . . 71

Catching Printouts in Front of the Epson Stylus Pro 9800 . . . . . . . . 72

Catching Printouts Under the Epson Stylus Pro 9800 . . . . . . . . . . . 73

Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . 75

Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Printing Your Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 77

Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

3 Printing with Epson Drivers for Macintosh

Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Choosing Paper Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . 88

Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . . 94

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Checking Ink Levels and the Maintenance Tank . . . . . . . . . . . . . . . . . . 97

-6

Contents | 7

4 Printing with Epson Drivers for Windows

Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . 107

Choosing Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Choosing Advanced Black and White Photo Settings . . . . . . . . . . . 112

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Setting Monitoring Preferences and Optimizing Print Speed . . . . . 115

5 Maintaining and Transporting the Printer

Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . . 120

Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Viewing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . 122

Running the Nozzle Check and Head Cleaning Utilities . . . . . . . . 123

Using the Control Panel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Manually Checking and Cleaning the Print Head . . . . . . . . . . . . . 124

Running a Power Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Switching Black Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Draining the Old Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Installing the New Black Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 134

Updating the Printer Driver Information . . . . . . . . . . . . . . . . . . . . 135

Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Replacing the Paper Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Removing the Old Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Installing the New Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Replacing the Maintenance Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

-7

8 | Contents

Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . 144

Removing the Optional Print Server Card . . . . . . . . . . . . . . . . . . . 146

Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 148

6 Solving Problems

Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . . 159

Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Fixing Paper Eject Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 164

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

A Specifications

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

-8

Introduction

This Printer Guide provides important information on setting up and using your printer, loading paper, using the Epson

printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.

For additional information, see the following:

• The Quick Reference Guide provides a handy summary of procedures for

daily use and printer maintenance—loading paper, replacing ink cartridges and other components, cleaning and aligning the print head, and using the printer’s menu system. Attach it to your printer for easy reference.

• The electronic Reference Guide on the CD-ROM provides additional

information about the printer, drivers, and utility software. You can read

the guide using a web browser, such as Safari, Netscape

Navigator® or Microsoft® Internet Explorer, versions 4.0 or

Mozilla FireFox, or

later.

Warnings, Cautions, Notes, and Tips

Please follow these guidelines as you use this book:

WARNINGS must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints on how to get the most out of your printer.

10 | Introduction

Tip: Check the Epson Pro

Graphics web site at http://prographics.epson. com for accessories and options that are currently available.

Options and Accessories

Your Epson Stylus® Pro 7800/9800 offers these optional upgrades and accessories:

Optional equipment

Option Part number

EpsonNet Internal 10/100 BaseTX (Ethernet™) Type-B Print Server (interface card)

Automatic Take-Up Reel System (Stylus Pro 9800 only) C12C815251

Replacement 44-inch Take-up Reel Core (Stylus Pro 9800 only)

Paper Roller Spindle (Normal Tension) — 2- or 3-inch Epson Stylus Pro 7800: Epson Stylus Pro 9800:

Paper Roller Spindle (High Tension) — 2- or 3-inch Epson Stylus Pro 7800: Epson Stylus Pro 9800:

Manual Media Cutting System* Epson Stylus Pro 7800: Epson Stylus Pro 9800:

Replacement Manual Cutting Blade (for Manual Media Cutting System)

One-year extended warranty EPP7898B1

Two-year extended warranty EPP7898B2

C12C824341

C815121

C12C811161 C12C811151

C12C811155 C12C811152

C12C815231 C815182

C815192

* Designed for use with heavy media, which can damage the printer’s built-in

cutter.

In addition, you can order these user-replaceable items:

Consumables and user-replaceable parts

Part Part number

Replacement Ink Maintenance Tank (see page 141) C12C890191

Replacement Printer Cutter Blade (see page 138) C12C815291

Ink Cartridges See page 128 for a

complete listing.

Tip: If you experience difficulty with the toll-free line or your Unit ID number, call (562) 276-1305.

Introduction | 11

You can purchase optional equipment and genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) or visit www.prographics.epson.com.

In the U.S., you can also purchase online at www.epsonstore.com.

In Canada, you can also purchase at www.epson.ca or 800-807-7766.

Where To Get Help

Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson Preferred Protection Plan. Dial (888) 377-6611, 6 Pacific Time, Monday through Friday. Support hours and days are subject to change without notice.

Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.

AM to 6 PM,

Epson also provides technical assistance 24 hours a day through the World Wide Web. You can reach Epson Support at http://support.epson.com. At this site, you can download drivers, firmware, and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

12 | Introduction

Macintosh System Requirements

Caution: Using an

improperly shielded cable—especially a cable more than 10 feet long—may cause the printer to malfunction.

Note: USB 2.0 is required to run the printer at full speed.

To use your printer in either a stand-alone or peer-to-peer network environment, your Macintosh

system should include the requirements

listed below:

• Mac OS X 10.3.9 or later (10.4 recommended)

• 1.25 GHz or higher processor (G5 recommended)

• At least 1GB of RAM (2GB for Mac OS X 10.4)

• At least 60MB of free hard disk space to install the software, and at least

2GB of free hard disk space for processing files (8GB or more available hard disk space recommended)

• Quad-speed (4×) or faster CD-ROM or DVD drive for installing the

printer software

• For USB connection: a compliant USB 2.0 port and a shielded USB

“AB” cable from Series A (computer) to Series B (printer), up to 10 feet long

• For IEEE 1394 (FireWire) connection: a shielded IEEE 1394 cable up

to 10 feet long

• For network connection: the optional Ethernet card (described on

page 10) and a compatible cable

Windows System Requirements

To use your printer in either a stand-alone or peer-to-peer network environment, your system should include the requirements listed below:

• IBM

• Windows

• For 10/100 Base TX Ethernet connection: Ethernet equipped PC

• At least 1GB of RAM

• At least 100MB of free hard disk space to install the software, and at

-compatible PC with a Pentium® IV 2 GHz or higher processor

recommended

2000 or XP (Home or Professional)

least 2GB of free hard disk space for processing files (8GB or more available hard disk space recommended)

Introduction | 13

•

Quad-speed (4×) CD-ROM or DVD drive for installing the printer software

• For USB connection: a Windows-compliant USB 2.0 port and a

shielded USB “AB” cable from Series A (computer) to Series B (printer), up to 10 feet long

• For IEEE 1394 (FireWire) connection: a shielded IEEE 1394 cable up

to 10 feet long

• For network connection: the optional Ethernet interface card (described

on page 10) and a compatible cable

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively.

• The printer weighs about 131 lb (Epson Stylus Pro 7800) or 198 lb

(Epson Stylus Pro 9800) without ink or paper. Make sure you have sufficient assistance when lifting it. (See page 23 for the 7800 or 32 for the 9800.)

• When setting up the printer, make sure you have enough space around

it. You may need more space behind the printer if you print on large sheets of heavy stock or posterboard. (See page 17 for the 7800 or 27 for the 9800.)

• Place the printer on a flat, stable surface. The printer will not operate

properly if it is tilted or at an angle.

• Avoid places subject to rapid changes in temperature and humidity. Also

keep the printer away from direct sunlight, strong light, or heat sources.

• Avoid places subject to shocks and vibrations.

• Keep the printer away from dusty areas.

• Place the printer near a wall outlet where the plug can be easily

unplugged.

• Use only the type of power source indicated on the label.

• Use only the power cord that comes with the printer. Use of another

cord may result in fire or electric shock.

14 | Introduction

Caution: Always turn

the printer off using the P Power button. When you press this button, POWER OFF appears on the LCD panel. Do not unplug the printer or turn off the power to the printer until the panel shuts off. This ensures that the print head is safely capped.

•

The printer’s power cord is designed for use with the printer only. Using it with other equipment may result in fire or electric shock.

• Do not use a damaged or frayed power cord.

• If you use an extension cord with the printer, make sure the total ampere

rating of devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

• Do not block or cover the openings in the printer’s case.

• Do not put your hand inside the printer during printing.

• Do not move the print head by hand unless instructed to do so by an

Epson service technician; otherwise you may damage the printer.

• Do not insert objects through the slots. Take care not to spill liquid on

the printer.

• Do not attempt to service the printer yourself.

• The lamp in this product contains mercury. Please consult your state

and local regulations regarding disposal or recycling. Do not put in the trash.

• Power down the printer from the control panel, unplug the printer, and

refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the cabinet damaged; the printer does not operate normally or exhibits a distinct change in performance.

Introduction | 15

Ink Cartridge Safety Instructions

• Keep ink cartridges out of the reach of children and do not drink the

ink.

• Store ink cartridges in a cool, dark place.

• If ink gets on your skin, wash it off with soap and water. If ink gets in

your eyes, flush them immediately with water.

Caution: Do not use too much force when you shake cartridges that have been previously installed.

• Shake ink cartridges well before installing them for best results.

• Do not use an ink cartridge beyond the date printed on the cartridge

carton.

• Use up the ink cartridge within six months of installation for best

results.

• Do not dismantle ink cartridges or try to refill them. This could damage

the print head.

• Do not touch the ink supply port, its surrounding area, or the green IC

chip on the side of the ink cartridge. Doing so may affect normal operation and printing.

16 | Introduction

Chapter 1: Setting Up the Printer

Caution: Two people are

required to unpack and set up the printer.

This chapter includes the following information:

• Unpacking and assembly

• Connecting the power cord

• Installing ink

• Connecting to your system

• Connecting to the network

• Installing the printer software

• Updating the printer firmware

Unpacking and Assembling the Epson Stylus Pro 7800

Follow these steps to assemble your printer and its stand. If you have the Epson Stylus Pro 9800, see page 27 instead. Before you begin, make sure you have sufficient space to set up and use the printer.

The following illustration shows the minimum space required for using the Epson Stylus Pro 7800:

Note: When choosing a place for the printer, leave adequate room for easy access and ventilation. Avoid locations subject to direct sunlight, excessive heat, moisture, or dust. Also avoid locations near potential sources of interference, such as loud speakers, cordless phones, TVs, or air conditioners.

8 in.

6 in.

24 in.

12 in.

You will also need floor space of approximately 8 × 8 feet to assemble the printer and stand.

18 | Setting Up the Printer

Unpacking and Assembling the Stand

1. Unpack the stand and make sure you have all these items.

Parts:

Bottom horizontal strut

2 Bases

2 Legs

Top horizontal strut

Tools and Accessories:

2 Hex wrenches

4 Base bolts

4 Basket hooks

6 Hex screws with washers

2 Collars

Paper basket

2 Strut bolts

2 Wing screws

1-18

Setting Up the Printer | 19

Note: Make sure you

tighten all bolts before moving to the next section.

2. Insert the right leg into the right base as shown. (Note that the bases are

labeled

L and R.) Use the included hex wrench to fasten the leg with the

two base bolts.

Bolt holes

Underside view of base showing location of bolt holes

3. Assemble the left leg and base in the same way.

4. Attach the bottom horizontal strut as shown, then fasten it with one

collar and one strut bolt at each end. Make sure the bolts are tight.

Collar

Strut bolt

1-19

20 | Setting Up the Printer

5. Attach the top horizontal strut as shown. Use the small hex wrench to

fasten the hex screws.

6. Make sure each part of the stand is tightened securely.

Unpacking the Printer

1. Open the box and remove the roll paper, spindle, polystyrene foam, and

cardboard cushions.

1-20

Setting Up the Printer | 21

2. Remove the handles from the sides of the box as shown.

3. Lift the box up and away from the printer. Remove the ink cartridges

and other accessories from the side as shown below.

Note: The printer includes a Photo Black cartridge. If you prefer to use Matte Black, the Matte Black cartridge can be purchased separately. See page 128.

Remove ink cartridges and accessories

4. Make sure you have all the items shown below, in addition to the

printer:

Power cord

Ink cartridges

FireWire cable

Black Ink Conversion Kit

Roll paper and spindle

Spindle adapters

Paper guides

1-21

22 | Setting Up the Printer

5. Remove the cardboard panels and other packing materials from around

Mounting the Printer on the Stand

1. Lock the casters and lower the stabilizer knobs to keep the stand from

the printer.

rolling.

1-22

WARNING: Two or more people are required to lift the printer.

Setting Up the Printer | 23

2. Have two people lift the printer.

3. Mount the printer on the stand as shown.

1-23

24 | Setting Up the Printer

4. Fasten the printer to the stand with the wing screws and washers.

5. Remove any packing tape. Check these areas:

• the front cover

• the ink compartment covers

Note: To prevent paper jams, don’t place the bolt back in the printer.

• the maintenance tank (on the right side near the bottom)

6. Open the front cover. Follow the red wire to locate the bolt and bracket

securing the print head. Then unscrew the bolt and remove the bracket as shown.

Save the bolt and bracket in case you need to ship the printer.

1-24

Setting Up the Printer | 25

Attaching the Paper Basket

The paper basket is a cloth sheet that attaches to the printer stand and catches your prints as they come out.

1. Attach the basket hooks as shown. The free ends of the hooks should

point outward.

2. Snap the basket’s plastic connectors onto the hooks at the rear of the

stand. Make sure the connectors are positioned as shown.

1-25

26 | Setting Up the Printer

3. Rotate the front bar once as shown, so the fabric folds around the bar.

4. Snap the connectors onto the front hooks as shown.

5. If you find that your roll paper is curled too tightly to eject properly,

attach the two paper guides to the bottom of the printer. See page 161 for more information.

6. Raise the stabilizer knobs and unlock the casters. Then move the printer

to the place of use. (The casters are meant for moving the printer for only a short distance.) Lock the casters and extend the stabilizer knobs after moving.

7. Make sure you save the box and packaging in case you need to ship the

printer.

When you are finished assembling the printer, go to “Connecting the Power Cord” on page 37.

1-26

Setting Up the Printer | 27

Unpacking and Assembling the Epson Stylus Pro 9800

WARNING: Two people are

required to unpack the printer, and four are needed to set it on the stand.

Follow these steps to assemble your printer and its stand. If you have the Epson Stylus Pro 7800, see page 17 instead. Before you begin, make sure you have sufficient space to set up and use the printer.

The following illustration shows the minimum space required for using the Epson Stylus Pro 9800:

12 in.

24 in.

12 in.

You will also need floor space of approximately 13 × 13 feet to assemble the printer and stand.

1-27

28 | Setting Up the Printer

Unpacking and Assembling the Stand

1. Open the box and remove the handles from the sides of the box.

2. Lift the box up, then set it aside.

3. Unpack the stand and make sure you have all these items:

Parts:

Support bar

Base sections

Basket hooks

Tools and Accessories:

Hex wrench

4 Bolts

2 Wing nuts with spring washers and plain washers

1-28

Paper basket

5 Paper supports

Setting Up the Printer | 29

4. Insert the support bar into one of the base sections as shown. Then

attach it with two bolts using the included wrench.

Leave the bolts a little loose, so that you can adjust the position when you insert the bolts at the other end.

5. Attach the base section to the other end.

6. Tighten all four bolts securely.

Unpacking the Printer

1. Open the box and remove the roll paper, spindle, polystyrene foam, and

cardboard cushions.

1-29

30 | Setting Up the Printer

2. Lift the box up and away from the printer. Remove the ink cartridges

and other accessories from the side as shown below.

Note: The printer includes a Photo Black cartridge. If you prefer to use Matte Black, the Matte Black cartridge can be purchased separately. See page 128.

Remove ink

cartridges and

accessories

3. Remove the cardboard panels from around the printer.

4. Make sure you have all the items shown below, in addition to the

printer:

Power cord

FireWire cable

Black Ink Conversion Kit

Ink cartridges

Roll paper and spindle

Spindle adapters

Paper guides

1-30

+ 146 hidden pages