Epson Stylus Pro 7700, Stylus Pro 9700 User Guide

Epson Stylus® Pro 7700/9700

USER’S GUIDE

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko

Epson Corporation. The information contained herein is designed only for use with

these Epson printers. Epson is not responsible for any use of this information as applied to other printers.

Trademarks

Epson, Epson Stylus, UltraChrome, and MicroWeave are registered trademarks and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation.

UltraSmooth and Piezo Pro are registered trademarks; PhotoEnhance and ePlaten are trademarks; and Epson Preferred and myEpsonPrinter.com are service marks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

Legal Notices

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Contents | 5

Introduction

Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Windows System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ink Cartridge Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

LCD Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

1 Setting Up the Printer

Unpacking and Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . . 22

Unpacking the Printer and Mounting It on the Stand. . . . . . . . . . . . 25

Attaching the Paper Basket (Epson Stylus Pro 7700). . . . . . . . . . . . . 27

Attaching the Paper Basket (Epson Stylus Pro 9700). . . . . . . . . . . . . 34

Completing Setup and Connecting the Power Cord . . . . . . . . . . . . . . . . 42

Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Installing the Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Installing the Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Checking the Current Firmware Version. . . . . . . . . . . . . . . . . . . . . . 55

Downloading and Updating the Firmware . . . . . . . . . . . . . . . . . . . . 55

Configuring the Printer’s Network Adapter . . . . . . . . . . . . . . . . . . . . . . . 56

2 Handling Paper and Other Media

Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Available Epson Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 58

6 | Contents

Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Setting Up Automatic Media Tracking and Identification. . . . . . . . . 61

Placing the Paper in the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Loading the Paper for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . . . . 69

Printing Trim Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Removing Paper from the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Using Cut Sheet Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Loading Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Loading Thick Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 76

Using the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Catching Printouts in Front of the Printer . . . . . . . . . . . . . . . . . . . . 77

Catching Printouts Under the Printer . . . . . . . . . . . . . . . . . . . . . . . . 79

Storing the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Printing Your Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 84

Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

3 Printing With Epson Drivers for Windows

Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 86

Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . 89

Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Choosing Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Choosing Paper Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . 100

Saving, Exporting, and Importing Custom Settings . . . . . . . . . . . . . . . . 104

Saving and Exporting a Custom Settings Group . . . . . . . . . . . . . . . 104

Importing a Custom Settings Group . . . . . . . . . . . . . . . . . . . . . . . . 105

Loading a Pre-Defined Settings Group . . . . . . . . . . . . . . . . . . . . . . 105

Editing Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Contents | 7

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using the Progress Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Optimizing Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

4 Printing With Epson Drivers for Macintosh

Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . 112

Printing With Mac OS X 10.6 and 10.5 . . . . . . . . . . . . . . . . . . . . . . . . 113

Choosing Page Setup and Basic Print Options . . . . . . . . . . . . . . . . 113

Choosing Advanced Media Control Options. . . . . . . . . . . . . . . . . . 119

Choosing Roll Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Controlling Borderless Image Expansion. . . . . . . . . . . . . . . . . . . . . 123

Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . 124

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Printing With Mac OS X 10.4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Choosing Page Setup Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . 132

Choosing Paper Configuration Options . . . . . . . . . . . . . . . . . . . . . 133

Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Controlling Borderless Image Expansion. . . . . . . . . . . . . . . . . . . . . 136

Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . 136

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 139

5 Managing Color With Profiles

Macintosh Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . 141

Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 141

Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 144

Windows Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . . 145

Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 145

Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 148

8 | Contents

6 Maintaining and Transporting the Printer

Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Checking Printer Status From the Printer Driver . . . . . . . . . . . . . . 151

Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . 152

Running the Nozzle Check and Head Cleaning Utilities. . . . . . . . . 152

Checking and Cleaning the Print Head Using the Control Panel . . 154

Automatically Checking and Cleaning the Print Head . . . . . . . . . . 154

Running Cleaning Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Replacing the Maintenance Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 170

Moving the Printer on the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 173

7 Solving Problems

Diagnosing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Auto Take-Up Reel Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . 182

Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Solving Miscellaneous Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . 187

Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Fixing Paper Eject Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Solving Problems With the Optional Auto Take-Up Reel . . . . . . . . . . . 193

Contents | 9

Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 193

Macintosh OS X 10.6 and 10.5. . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Macintosh OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

A Specifications

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Cut Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

B Using the Optional Auto Take-Up Reel

Loading Roll Paper Onto the Take-Up Reel . . . . . . . . . . . . . . . . . . . . . 204

Winding Prints Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Winding Prints Backward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Printing Using the Auto Take-Up Reel . . . . . . . . . . . . . . . . . . . . . . . . . 207

Reversing the Paper Stops for a 2-inch Paper Reel Core . . . . . . . . . 208

Installing a Take-Up Reel Core . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

C Control Panel Summary

Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

LCD Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Menu Setting Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Index

10 | Contents

Introduction

This User’s Guide provides important information on setting up and using your printer, loading paper, using the Epson printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.

For additional information, see the following:

• The Quick Reference Guide provides a handy summary of procedures for

daily use and printer maintenance—loading paper, replacing ink

cartridges and other components, cleaning and aligning the print head,

and using the printer’s menu system. Attach it to your printer for easy

reference.

• The on-screen Network Guide on the CD-ROM provides instructions

for setting up and using your printer on a network.

Warnings, Cautions, Notes, and Tips

Please follow these guidelines as you use this book:

WARNINGS must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints on how to get the most out of your printer.

12 | Introduction

Tip: Check the Epson Pro

Imaging website at www.proimaging.epson. com for accessories and options that are currently available.

Options and Accessories

Your Epson Stylus® Pro 7700/9700 offers these optional upgrades and accessories:

Optional equipment

Option Part number

Automatic Take-Up Reel System (Pro 9700 only); see page 203 for instructions on using this option

In addition, you can order these user-replaceable items:

Consumables and user-replaceable parts

Part Part number

Replacement maintenance tank (see page 166) C12C890501

Replacement paper cutter (see page 162) C12C815331

Roll media adapters (2) C12C811241

Replacement 44-inch Take-Up Reel Core (Pro 9700 only) C815121

Ink Cartridges See page 158 for

You can purchase optional equipment and genuine Epson ink and paper from an Epson Professional Imaging Authorized Reseller. To find the nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.proimaging.epson.com (U.S. sales) or www.epson.ca (Canadian sales).

C12C815321

a complete list.

Introduction | 13

Where To Get Help

You can download drivers, firmware, and documentation, and get FAQs and basic troubleshooting advice from Epson’s U.S. support website (www.epson.com/support) or Canadian support website (www.epson.ca/support).

For technical support and service-related questions, please contact your local service provider as stated in your service contract. If you do not have your service contract, please visit the Ricoh Americas Corporation website at http://www.ricoh-usa.com for information on how to locate your local service provider.

Windows System Requirements

To use your printer in either a stand-alone or peer-to-peer network environment, your system should meet these requirements:

• IBM

• Microsoft

-compatible PC with a Pentium® 4, 3 GHz or higher processor

recommended

Windows® 7, Windows Vista®, Windows XP Professional

x64 Edition, or Windows XP

• At least 2GB of RAM (4GB or more recommended)

• At least 32GB of free hard disk space for software and processing files

• Quad-speed (4×) CD-ROM or DVD drive for installing the printer

software

• For USB connection: a Windows-compliant USB Hi-Speed 2.0 port

and a shielded USB “AB” cable from Series A (computer) to Series B

(printer), up to 10 feet (3 m) long

• For Ethernet connection: Ethernet equipped PC and a Category 5

compatible cable

Macintosh System Requirements

To use your printer in either a stand-alone or peer-to-peer network environment, your Macintosh

• Mac OS

X 10.4.11 or higher

system should meet these requirements:

14 | Introduction

•

PowerPC® G5, Intel®, or higher processor

• At least 2GB of RAM (4GB or more recommended)

Caution: Using an improperly shielded cable—especially a cable more than 10 feet (3 m) long—may cause the printer to malfunction.

Note: USB 2.0 is required to run the printer at full speed.

• At least 32GB of free hard disk space for software and processing files

• Quad-speed (4×) or faster CD-ROM or DVD drive for installing the

printer software

• For USB connection: a compliant USB Hi-Speed 2.0 port and a

shielded USB “AB” cable from Series A (computer) to Series B (printer),

up to 10 feet (3 m) long

• For network connection: Ethernet-equipped Macintosh and a

Category 5 compatible cable

Introduction | 15

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively.

• The Epson Stylus Pro 7700 weighs about 186 lb (84.5 kg) and the

Epson Stylus Pro 9700 weighs about 256 lb (116 kg) without the stand,

paper basket, ink, or paper. Make sure you have four people lift the

printer. (See page 25.)

• When setting up the printer, make sure you have enough space around

it. You may need more space behind the printer if you print on large

sheets of heavy stock or posterboard. (See page 21.)

• Place the printer on a flat, stable surface. The printer will not operate

properly if it is tilted or at an angle.

• Avoid places subject to rapid changes in temperature and humidity. Also

keep the printer away from direct sunlight, strong light, or heat sources.

• Avoid places subject to shocks and vibrations.

• Keep the printer away from dusty areas.

• Keep your entire computer system away from potential sources of

electromagnetic interference, such as loudspeakers or the base units of

cordless telephones.

• Place the printer near a wall outlet where the plug can be easily

unplugged.

• Use only the type of power source indicated on the label.

• Connect the printer to a properly grounded outlet. Avoid using an

outlet on the same circuit as a photocopier or air control system that

regularly switches on and off.

• Avoid using electrical outlets controlled by wall switches or timers.

• Use only the power cord that comes with the printer. Use of another

cord may result in fire or electric shock.

• The printer’s power cord is designed for use with the printer only. Using

it with other equipment may result in fire or electric shock.

• Do not use a damaged or frayed power cord.

16 | Introduction

Caution: Always turn

the printer off using the

P power

you press this button, POWER OFF appears on the LCD panel and the

P power light flashes.

Do not unplug the printer or turn off the power to the printer until the panel shuts off and the

P power light stops

flashing. This ensures that the print head is safely capped.

button. When

•

If you use an extension cord with the printer, make sure the total ampere

rating of devices plugged into the extension cord does not exceed the

cord’s ampere rating. Also, make sure the total ampere rating of all

devices plugged into the wall outlet does not exceed the wall outlet’s

ampere rating.

• Do not block or cover the openings in the printer’s case.

• Do not put your hand inside the printer during printing.

• Do not move the print head by hand unless instructed to do so by a

service technician; otherwise you may damage the printer.

• Do not insert objects through the slots. Take care not to spill liquid on

the printer.

• Do not attempt to service the printer yourself.

• Power down the printer from the control panel, unplug the printer, and

refer servicing to qualified service personnel under the following

conditions:

The power cord or plug is damaged; liquid has entered the printer; the

printer has been dropped or the cabinet damaged; the printer does not

operate normally or exhibits a distinct change in performance.

• Before transporting the printer, make sure the print head is in the far

right (home) position.

For California customers only: The lithium batteries in this product contain Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.

Introduction | 17

Ink Cartridge Safety Instructions

• Keep ink cartridges out of the reach of children and do not drink the

ink.

• Store ink cartridges in a cool, dark place.

• If ink gets on your skin, wash it off with soap and water. If ink gets in

your eyes, flush them immediately with water.

Caution: Do not use too much force when you shake cartridges that have been previously installed.

• Shake ink cartridges before installing them for best results.

• Do not use an ink cartridge beyond the date printed on the cartridge

carton.

• Use up the ink cartridge within six months of installation for best

results.

• Do not dismantle ink cartridges or try to refill them. This could damage

the print head.

• After bringing an ink cartridge inside from a cold storage site, allow it to

warm up at room temperature for at least three hours before using it.

• The IC chip on the ink cartridge retains a variety of cartridge

information, which allows you to remove and reinsert it freely.

However, each time the cartridge is inserted, some ink is consumed

because the printer automatically performs a reliability check.

• If you remove an ink cartridge for later use, protect the ink supply area

from dirt and dust, and store it in the same environment as this product.

Note that there is a valve in the ink supply port, making covers or plugs

unnecessary, but care is needed to prevent ink from staining items that

the cartridge touches.

• Do not touch the ink supply port, its surrounding area, or the green IC

chip on the side of the ink cartridge. Doing so may affect normal

operation and printing.

18 | Introduction

Printer Parts

These illustrations show the Epson Stylus Pro 9700, but the parts are the same for the Pro 7700 unless otherwise noted.

Front

Roll paper cover

Roll paper holder

Front cover

Back

Interface connector for optional equipment

USB interface for computer

Paper basket

Control panel

Ink bay

Casters

Network interface

Maintenance tank (Pro 9700 includes two tanks, one on each side of printer)

AC inlet

Control Panel

Paper light

power light and button

Ink light

Paper feed up button

Print head cleaning button

Ink open button

Introduction | 19

Paper release (ePlaten™) light and button

OK button

Menu button

Paper cut button

Paper feed down button

Pause/reset light and button

LCD Display

Paper source

Auto Take-Up Reel

LCD display

Platen gap/Paper number

Left arrow or paper source button

Roll paper margin

Roll paper counter

Maintenance tank status

Ink cartridge status

20 | Introduction

Chapter 1: Setting Up the Printer

WARNING: Four people are

required to unpack and set up the printer.

Note: When choosing a place for the printer, leave adequate room for easy access and ventilation. Avoid locations subject to direct sunlight, excessive heat, moisture, or dust. Also avoid locations near potential sources of electromagnetic interference, such as loudspeakers, cordless phones, TVs, or air conditioners.

This chapter includes the following information:

• Unpacking and assembling the Pro 7700 and Pro 9700

• Connecting the power cord

• Installing ink

• Connecting to your computer and a network

• Installing the printer software for Windows or Macintosh

• Updating the printer firmware

• Configuring the printer for a network

Unpacking and Assembling the Printer

Follow these steps to assemble your printer and its stand.

Before you begin, make sure you have sufficient space to set up and use the printer—at least 12 inches (305 mm) on all sides in addition to the dimensions shown:

• 53.4 × 35.6 inches (1356 × 903 mm) for the Epson Stylus Pro 7700

• 73.4 × 52 inches (1864 × 1318 mm) for the Epson Stylus Pro 9700

22 | Setting Up the Printer

For assembly, you need floor space of approximately:

• 8 × 8 feet (2.4 × 2.4 m) for the Epson Stylus Pro 7700 and stand

• 13 × 13 feet (4 × 4 m) for the Epson Stylus Pro 9700 and stand

Unpacking and Assembling the Stand

1. Lift the box up and away from the shipping pallet. Then remove the box

2. Unpack the stand and make sure you have all these items.

containing the stand and paper basket.

2 Sides

Horizontal strut

Manual holder

Hex wrench

2 Wing screws with lock washers

6 Bolts

Setting Up the Printer | 23

Note: Make sure you

tighten all bolts before moving to the next section.

3. Insert the strut into the left side as shown. (The sides are labeled L and

R.)

4. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the

bolts.

24 | Setting Up the Printer

5. Insert the strut into the right side and fasten it with 3 bolts as shown.

6. Lock the casters.

Setting Up the Printer | 25

Unpacking the Printer and Mounting It on the Stand

1. Make sure you have all the items shown below:

5 Ink cartridges

Cable guides

Printer

Roll paper holders

Documentation and software CD

Power cord

Note: Make sure you save the box and packaging in case you need to ship the printer.

WARNING: Four or more people are required to lift the printer.

2. Remove the cardboard panels and other packing materials from around

the printer.

3. Have four people lift the printer.

26 | Setting Up the Printer

4. Mount the printer on the stand as shown, aligning the pegs with the

5. Fasten the printer to the stand with the wing screws and washers.

holes on the bottom of the printer.

Setting Up the Printer | 27

Attaching the Paper Basket (Epson Stylus Pro 7700)

The paper basket is a cloth sheet that attaches to the printer stand and catches your prints as they come out. If you have the Epson Stylus Pro 9700, see page 34 for instructions on attaching the paper basket.

1. Make sure you have all the parts shown below:

2 Black plastic connectors

1 Square pole and 2 round poles

Cloth basket

2 Paper guides

2 Pins

Rod

2 Posts

2. Attach the two short posts as shown, one on each side of the stand.

28 | Setting Up the Printer

3. Use the pins to fasten the posts in place.

4. Insert the round and square poles into the basket cloth as shown.

Setting Up the Printer | 29

5. Place the basket under the printer as shown.

6. Snap the center pole into the holders on each side of the stand.

30 | Setting Up the Printer

7. Insert the black plastic connectors into both ends of the square pole at

8. Fasten the black plastic connectors onto the posts on each side of the

the front of the printer.

stand.

+ 198 hidden pages