Epson Stylus Pro 5500 Product Support Bulletin
EPSON PRODUCT SUPPORT BULLETIN
Date: 3/25/04 Originator: rws
Bulletin #: PSB.2004.03.006 Authorization:
Reference: TE03-461 Rev.A, epson10997, TE03-620Rev.A, TE03-620 Rev.B Total Pages: 1
Product: Stylus Pro 5500, 7600DYE, 7600UCM, 9600DYE, 9600UCM, 10000DYE, 10000CF, 10600UCM
Subject: Driver Plug-in Up-Date v1.0cE for the Epson MAC OS-X Printer Driver
This bulletin was created to inform you of a Epson Driver Plug-in up-date for the Stylus Pro 5500, 7600DYE, 7600UCM, 9600DYE,
9600UCM, 10000DYE, 10000CF, 10600UCM standard Mac OS X Epson printer drivers released prior to January 01, 2004.
Description of Change:
This change updates the standard Epson driver interface plug-ins ONLY that were included as part of the Epson MAC OS X driver
released prior to January 01, 2004, and supersedes the epson10997 connectivity Plug-in up-date previously posted.
NOTE: Should you need to reinstall the Epson Printer Driver after this up-date, you will need to re-apply the update again
afterward to update the drivers standard plug-ins.
Reason:
This Update stabilizes Epson driver Interface communications during printing and corrects Epson Status Monitor functions for the
following Professional Graphics printer driver plug-ins and upgrades their versions to: FireWire v1.81, USB v1.81, TCPIP v1.81.
NOTE: In addition we recommend you upgrade your MAC OS-X operating system to the most current version.
How Do I Get The Up-Date?
The up-date is available for download on our WEB SIte: www.epson.com from the MAC Drivers & Downloads section for each of the
printers listed. The file name is epson11054.
EPSON Professional Graphics Group Page 1.
EPSON PRODUCT SUPPORT BULLETIN
Date:
PSB #:
Reference:
Product(s):
11/8/04
PSB.2004.03.001C
PSB.2004.03.001A
Originator:
Authorization:
Total Pages:
EPSON Stylus Color 3000, Stylus Pro 4000, 5000, 5500, 7000 Series, 7600 Series, 9000 Series, 9600 Series,
RB, CH, JD, SA
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10000 Series, and 10600 Series
Subject:
Maximum Printable Area Limits for the EPSON Professional Graphic Printer line.
This bulletin was created to inform you of the maximum custom page sizes allowable for EPSON Professional Graphic products.
The tables below show the maximum page sizes allowable for the EPSON Professional Graphics printer line (Desktop and Large
Format). Although this document is meant as a guideline for the maximum page size allowable for each printer, it does not include
printable area (margin) information. Please refer to your user guide for additional information regarding the printable area (margins)
for your particular printer. There are 3 aspects that effect how long of a page your printer can output. Those 3 items are:
1. Operating System.
2. Driver Specification.
3. Software application(s) being used.
Maximum custom page size allowable per operating system (for Epson standard driver):
Macintosh
OS
Macintosh
OS X*
Win 9x/Me
Stylus
Color 3000
44 in. 44 in. 44 in. 44 in. 90.5 in. 90.5 in. 90.5 in. 90.5 in. 90.5 in. 90.5 in. 90.5 in.
44 in. 44 in. N/A 44 in. N/A N/A 90.5 in. N/A N/A 90.5 in. 90.5 in.
44 in. 44 in. 44 in. 44 in. 90.5 in. 90.5 in. 90.5 in. 90.5 in. 90.5 in. 90.5 in. 90.5 in.
Stylus
Pro
4000
Stylus
Pro
5000
Stylus
Pro 5500
Stylus
Pro 7000
Stylus
Pro 7500
Stylus
Pro 7600
Stylus
Pro 9000
Stylus
Pro 9500
Stylus
Pro 9600
Stylus Pro
10000 Series
Win NT
44 in. 44 in. 44 in. 44 in. 90.5 in. 90.5 in. 90.5 in. 90.5 in. 90.5 in. 90.5 in. 90.5 in.
4.0/2000/XP
Print jobs being sent through the Epson standard print driver should be in the RGB format in order for color management to be
utilized properly.
* Macintosh OS X allows you to create any paper size regardless of printer driver’s limitations. Exceeding these limitations will result in your image being
cropped and printed at 8.5 x 11.
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Maximum custom page size allowable for EPSON PostScript options (PPD):
EPSON Stylus
Stylus Color
3000
44 in. N/A 44 in. N/A N/A N/A N/A N/A N/A N/A N/A
Stylus
Pro 4000
Stylus
Pro 5000
Stylus
Pro 5500
Stylus
Pro 7000
Stylus
Pro 7500
Stylus
Pro 7600
Stylus
Pro 9000
Stylus
Pro 9500
Stylus
Pro 9600
Stylus Pro
10000
Series
RIP
EPSON Fiery
RIP Station
EPSON Fiery
N/A
N/A N/A N/A 44 in. N/A N/A N/A N/A N/A N/A N/A
N/A
44 in. N/A
See
NOTE 1
See
NOTE 1
N/A See
NOTE 1
See
NOTE 1
N/A
N/A
Spark Designer
(Mac)
EPSON Fiery
Spark
N/A N/A N/A 44 in. N/A N/A See
NOTE1
N/A N/A See
NOTE1
See
NOTE 1
Professional
EPSON
ColorBurst RIP
N/A See
NOTE1
N/A 44 in. N/A N/A See
NOTE1
N/A N/A See
NOTE1
See
NOTE 1
Print jobs being sent through the Epson PostScript driver can be either RGB or CMYK format. Settings in the RIP will determine
how color management is used.
Maximum page size allowable from software applications:
Adobe Photoshop
5.x/6.x/7.x/
Adobe Photoshop
CS
*Adobe Illustrator
8.x/9.x
*Adobe Illustrator
CS
QuarkXPress
4.x/5.x/6
*CorelDRAW
8.x/9.x/10.x/11.x
Stylus
Color 3000
See
NOTE 2
See
NOTE 2
227 in. 227 in. 227 in. 227 in. 227 in. 227 in. 227 in. 227 in. 227 in. 227 in. 227 in.
227 in. 227 in. 227 in. 227 in. 227 in. 227 in. 227 in. 227 in. 227 in. 227 in. 227 in.
48 in. 48 in. 48 in. 48 in. 48 in. 48 in. 48 in. 48 in. 48 in. 48 in. 48 in.
1,800 in. 1,800 in. 1,800 in. 1,800 in. 1,800 in. 1,800 in. 1,800 in. 1,800 in. 1,800 in. 1,800 in. 1,800 in.
Stylus
Pro 4000
See
NOTE 2
See
NOTE 2
Stylus
Pro 5000
See
NOTE 2
See
NOTE 2
Stylus
Pro 5500
See
NOTE 2
See
NOTE 2
Stylus
Pro 7000
See
NOTE 2
See
NOTE 2
Stylus
Pro 7500
See
NOTE 2
See
NOTE 2
Stylus
Pro 7600
See
NOTE 2
See
NOTE 2
Stylus
Pro 9000
See
NOTE 2
See
NOTE 2
Stylus
Pro 9500
See
NOTE 2
See
NOTE 2
Stylus
Pro 9600
See
NOTE 2
See
NOTE 2
Stylus Pro
10000
Series
See
NOTE 2
See
NOTE 2
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* These applications allow for tiling of print pages, therefore allowing you to print beyond the printers maximum page length limit and print to the
applications limits. The printer driver must be set for Roll Paper (Banner) mode so that page breaks at the printer’s maximum page length do not o ccur (in
essence gives you a 0 margin for the bottom of the page). The Stylus Pro 5000/5500 however will give a slight page break at the 44 inch limit as these
printers do not support banner mode. Also, printing certain elements from these applications may not utilize color management correctly/properly and
may produce output color that is not expected.
NOTE 1:
a. Under Win 9x/Me, the PPD limit is 129 inches.
b. Under Windows NT, 2000 and XP, the PPD limit is 1771.6 inches (SP7000/9000 Series) and 1800 inches
(SP7600/9600/10000 Series).
c. Under Mac OSX/8.x/9.x, the PPD limit is 273.06 inches.
NOTE 2:
Adobe Photoshop has a pixel limitation of 30,000 pixels, which means that a document created @ 300ppi can only
reach a maximum page size of 100 inches (H and V). When sending jobs to the printer via the standard nonPostScript print driver, Photoshop looks at the input resolution of the printer driver and adjusts the page size
accordingly. All Epson large format printers use 360dpi as the input resolution (this is the resolution data is rasterized
at), therefore when printing from Photoshop, the maximum page length you will be able to output to any Epson large
format printer using the standard Epson print driver would be 83.33 inches (30,000 pixels / 360dpi). As for the Epson
desktop products, they rasterize data at 720dpi, therefore the maximum page length obtainable with the standard
print driver would be 41.67 inches (30,000 pixels / 720dpi).
Also, under Photoshop 5.x/6.x for the Macintosh and Photoshop 6.x for the PC, the job will end up clipped if it is over
the 83.3inch printer page limit. In Photoshop CS, the print job will end up clipped if it is over the 86inch printer page
limit; however it will allow you to create a custom paper size of 91inches max. If you are using Photoshop 5.x for the
PC, the print job will actually be truncated to fit within the printable area of the printer. Be advised that you may not get
a page size error. It may be useful to enable the “print preview’ function of your printer driver (if available) so that you
do not waste unnecessary media.
The only options for printing beyond the limitations is to save the file and print via an application that does not have
the 30,000 pixel limit (may lose color management functions) or print the file through a PostScript RIP (which will
allow for longer pages).
UPDATE: Photoshop CS allows for a maximum Pixel limit of 300,000 x 300,000 (this would create a 251.5 GB file!!)
This allows Photoshop to have a print dimension of 4166.666 x 4166.666 at 72 ppi (Pixels per Inch). At 360 ppi, your
max print size would be 833.333 x 833.333. You can still only print 44 x 90.5” Photoshop CS at this point exceeds
the capability of our printers.
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For Windows Users, if you encounter partial/incomeplete prints while having Finest Detail enabled, please disable this
setting. It is recommended for low resolution text and line art to sharpen their edges. For photos, this may create a
massive print file that is too large for the printer driver to process correctly.
The following examples show how to setup banner printing from Adobe Illustrator 8.x/9.x and CorelDRAW 9 from the
PC platform. The Macintosh versions of these applications should be very similar in function. Please refer to your
software documentation for additional assistance.
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Adobe Illustrator CS:
In this example, we are creating a banner, which is 227 inches (Illustrators max. page setup).
NOTE: Mac O/S 10.3.3 system is used in this example. Windows versions of this application should be very similar in
functionality. Please refer to your software documentation for additional assistance. In this example, a “20 inches
wide X 180 inches high” document is created.
1. Click on File and New, set up the width and height (sample shows 20 W x 180 H), then click OK.
2. Insert the image you want to print and stretch it until it covers the whole page.
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3. Click on File, Print, click Setup, under Tiling click on the drop down arrow, select Tile Full
4. Pages and click the Printer button.
5. When the printer setup window comes up, select your printer name and set the Roll Paper Options to:
Roll Paper Banner
Roll Paper Banner – No Margin ( if printing no margins)
6. In the Copies and Pages section, click on the drop down arrow, select Roll Paper Option. Uncheck Auto
Cut then check Save Roll Paper.
6
7. Then click on Print. This will bring you back to the Print window.
8. This time click on Page Setup, you see the following screen, just click on Continue (If you don’t want to
see the window again, place a check mark on Don’t Show Again box).
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9. When Page Setup is open, click on the down arrow for Custom Paper Size.
NOTE: When creating the custom page size, divide the banner size by a value that will make it less than the printer
maximum custom page size (90.5 inches). In this example we take (180/2 = 90), therefore the custom page
size created would be 20x90 (inches).
10. Click on New, name the custom size (i.e. 20 x 180 in this example), under Paper Size type in 20 inches for
the width and 90 inches for the height, margins should be set to zero (0). Click on Save. Click on the down
arrow again in the Custom Paper Size and select Page Attributes.
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11. Under Paper Size, click on the drop down arrow and select the custom paper size you created
(i.e. 20 X 180) orientation is set to portrait mode. Then click OK.
12. In the Print windows the preview pane will show 2 grids or pages. This indicates that a full image is tiled.
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13. Click on General, then click the square on Reverse Order.
4. Click on Print.
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NOTE 1: When enabled, the first page will be printed first, instead of the last page first. Or Change the orientation to
“Reverse”, then you don’t have to check the “Reverse Order”.
NOTE 2: Always select the custom page size last, if not, it will default to other paper sizes.
NOTE 3: Before printing a large document, make sure you have enough ink to prevent getting an Ink Out message,
causing the print job to stop and not completing the entire print.
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Adobe Illustrator 8.x/9.x:
In this example, we are creating a banner, which is 227 inches (Illustrators max. page setup).
1. Launch Illustrator and open or place your file in the page layout.
2. Click on File, then Document Setup. The following screen appears.
3. Uncheck Use Print Setup, enable Tile Full Pages and create the page size (in our example we used 44x227
inches).
4. Click, Print Setup. This will bring up the print driver.
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5. Click on the Paper Tab. The following appears.
6. Set the Paper Source to Roll Paper (Banner) and also enable Save Roll Paper.
7. When creating the custom page size, divide the banner size by a value that will make it less than the printer
maximum custom page size. In this example we take (227/3 = 75.7), therefore the custom page size created
would be 44x75.7 inches. The reason for this is to save media.
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8. After setting the custom page size and other driver settings (media type, resolution, etc.), click OK. This will
bring you back to the document setup. Now double-click the “Page” tool.
9. The page should now show the following.
10. At this point you can and resize the image to fit within the printable area and print.
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CorelDRAW:
In this example, a banner is created at 227 inches.
1. Launch CorelDRAW and open or place an image in your page layout.
2. Adjust the page size and image for the document as shown in the following image.
3. Click on File and Print Setup.
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