Epson Stylus Pro 5000 Service Manual

EPSON
FOR EPSON STYLUS PRO 5000
SEIKO EPSON CORPORATION
4008604
98-03-16
This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Electronics for Imaging, Inc., except as expressly permitted herein. Information in this document is subject to change without notice and does not represent a commitment on the part of Electronics for Imaging, Inc.
The software described in this publication is furnished under license and may only be used or copied in accordance with the terms of such license. Patents: 5,666,436; 5,553,200; 5,543,940; 5,537,516; 5,517,334; 5,506,946;5,424,754; 5,343,311; 5,212,546; 4,941,038; 4,837,722; 4,500,919
Trademarks
EFI, the EFI logo, Fiery, the Fiery logo, and Rip-While-Print are trademarks registered in the U.S. Patent and Trademark Office. Fiery ZX, Fiery LX, Fiery Driven, the Fiery Driven logo, Command WorkStation, AutoCal, Starr Compression, Memory Multiplier, ColorWise, NetWise, and VisualCal are trademarks of Electronics for Imaging, Inc.
Adobe, the Adobe logo, Adobe Illustrator, PostScript, Adobe Photoshop, Adobe Separator, and Adobe PageMaker are registered trademarks of Adobe Systems Incorporated, registered in certain jurisdictions. EPS (Encapsulated PostScript) is a trademark of Altsys Corporation. Apple, the Apple logo, AppleS hare, AppleTalk, EtherT alk, LaserW riter , and Macintosh are registered trademarks, and MultiFinder is a trademark of Apple Computer, Inc. Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft in the US and other countries. QuarkXPress is a registered trademark of Quark, Inc. Times, Helvetica, and Palatino are trademarks of Linotype AG and/or its subsidiaries. ITC Avant Garde, ITC Bookman, ITC Zapf Chancery, and ITC Z apf Dingbats ar e register ed trademarks of International Typeface Corporation. Ethernet is a registered trademark of X erox Corporation. Farallon, PhoneNET PC, and PhoneNET Talk are trademarks of Farallon Computing, Inc. COPS and COPSTalk are trademarks of CoOperative Printing Solutions, Inc. NetWare and Novell are registered trademarks and Internetwork Packet Exchange (IPX) is a trademark of N ovell, Inc. S yQuest is a registered trademark, in the U nited States and certain other countries, of S yQuest Technology , Inc. UNIX is a registered trademark of UNIX System Laboratories, a wholly owned subsidiary of Novell, Inc. PANTONE is a registered trademark of Pantone, Inc.
All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.
Legal Notices APPLE COMPUTER, INC. (“APPLE”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANT ABILITY AND FITNESS FOR A P AR TICULAR PURPOSE, REGARDING THE APPLE SOFTWARE. APPLE DOES NOT W ARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE APPLE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHER WISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE APPLE SOFTW ARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL APPLE, ITS DIRECTORS, OFFICERS, EMPL O YEES OR AGENTS BE LIABLE TO YOU FOR ANY CONSEQ UENTIAL, INCIDENT AL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE APPLE SOFTWARE EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Apple’s liability to you for actual damages from any cause whatsoever, and regardless of the form of the action (whether in contract, tort
[including negligence], product liability or otherwise), will be limited to $50.
Restricted Rights Legends
For defense agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at 252.227.7013.
For civilian agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (a) through (d) of the commercial Computer Software Restricted Rights clause at 52.227-19 and the limitations set forth in Electronics for Imaging, Inc.’s standard commercial agreement for this software. Unpublished rights reserved under the copyright laws of the United States.
Printed in the United States of America on recycled paper.
FCC Information
WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expr essly approved b y the manufacturer could void the user’s authority to operate this equipment.
Class B Declaration of Conformity
Trade Name—Fiery Server (Printer Controller for Epson) Model Number—LXFC001 Compliance Test Report Number—M71204A1 Compliance Test Report Date—December 21. 1997 Responsible Party (in USA)—Electronics for Imaging, Inc. Address—2855 Campus Drive, San Mateo, CA 94403 Telephone—650-524-4300
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
In order to maintain compliance with FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufactur er could void the user’s authority to operate this equipment.
Industry Canada Class B Notice
This Class B digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment Regulations.
Avis de Conformation Classe B de l’Industrie Canada
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
RFI Compliance Notice
This equipment has been tested concerning compliance with the relevant RFI protection requirements both individually and on system level (to simulate normal operation conditions). However , it is possible that these RFI R equir ements are not met under certain unfavorable conditions in other installations. It is the user who is responsible for compliance of his particular installation.
Dieses Geraet wurde einzeln sowohl als auch in einer Anlage, die einen normalen Anwendungsfall nachbildet, auf die Einhaltung der Funk-entstoerbestimmungen geprueft. Es ist jedoch moeglich, dass die Funk-enstoerbestimmungen unter unguenstigen Umstaenden bei anderen Geraetekombinationen nicht eingehalten werden. Fuer die Einhaltung der Funk­entstoerbestimmungen seigner gesamten Anlage, in der dieses Geraet betrieben wird, ist der Betreiber verantwortlich.
Compliance with applicable regulations depends on the use of shielded cables. It is the user who is responsible for procuring the appropriate cables. Einhaltung mit betreffenden Bestimmungen kommt darauf an, dass geschirmte Ausfuhrungen gebraucht werden. Fuer die beschaffung richtiger Ausfuhrungen ist der Betreiber
verantwortlich.
Software License Agreement
Before using the Software, please carefully read the following terms and conditions. BY USING THIS SOFTWARE, YOU SIGNIFY THAT YOU HAVE ACCEPTED THE TERMS OF THIS AGREEMENT. If you cannot or do not accept these terms, you may return the entire package within ten (10) days to the Distributor or Dealer from which you obtained them for a full refund.
Electronics for Imaging, Inc. grants to you a non-exclusive, non-transferable license to use the software and accompanying documentation (“Softwar e ”) included with the RIP Station 5000 you have purchased, including without limitation the PostScript
®
software provided by Adobe Systems Incorporated.
You may: a. use the Software solely for your own customary business purposes and solely with RIP Station 5000; b. use the digitally-encoded machine-readable outline and bitmap programs (“Font Programs”) provided with RIP Station 5000 in a special encrypted format (“Coded Font Programs”) to
reproduce and display designs, styles, weights, and versions of letters, numerals, characters and symbols (“T ypefaces ”) solely for your own customary business purposes on the display window of the RIP Station 5000 or monitor used with RIP Station 5000;
c. use the trademarks used by Electronics for Imaging to identify the Coded Font Programs and Typefaces reproduced therefrom (“Trademarks”); and d. assign your rights under this Agreement to a transferee of all of your right, title and interest in and to RIP Station 5000 provided the transferee agrees to be bound by all of the terms and
conditions of this Agreement. You may not:
a. make use of the Software, directly or indirectly, to print bitmap images with print resolutions of 720 dots per inch or greater, or to generate fonts or typefaces for use other than with RIP Station 5000;
b. make or have made, or permit to be made, any copies of the Software, Coded Font Programs, accompanying documentation or portions thereof, except as necessary for use with the RIP Station 5000 unit purchased by you; provided, however, that under no circumstances may you make or have made, or permit to be made, any copies of that certain portion of the Software which has been included on the RIP Station 5000 hard disk drive. You may not copy the documentation;
c. attempt to alter, disassemble, decrypt or reverse engineer the Software, Coded Font Programs or accompanying documentation. d. rent or lease the Software.
Proprietary Rights
You acknowledge that the Software, Coded Font Programs, Typefaces, Trademarks and accompanying documentation are proprietary to Electronics for Imaging and its suppliers and that title and other intellectual property rights therein remain with Electronics for Imaging and its suppliers. Except as stated above, this Agreement does not grant you any right to patents, copyrights, trade secrets, trademarks (whether registered or unregistered), or any other rights, franchises or licenses in respect of the Software, Coded Font Programs, Typefaces, T rademarks or accompanying documentation. You may not adapt or use any trademark or trade name which is likely to be similar to or confusing with that of Electronics for Imaging or any of its suppliers or take any other action which impairs or reduces the trademark rights of Electronics for Imaging or its suppliers. The trademarks may only be used to identify printed output produced by the Coded Font Programs. At the reasonable request of Electronics for Imaging, you must supply samples of any Typeface identified with a trademark.
The MacApp software is proprietary to Apple Computer, Inc. and is licensed to Electronics for Imaging, Inc. for distribution only for use in combination with Fiery software utilities.
Confidentiality
You agree to hold the Software and Coded Font Programs in confidence, disclosing the Software and Coded Font Programs only to authorized users having a need to use the Software and Coded Font Programs as permitted by this Agreement and to take all reasonable precautions to prevent disclosure to other parties.
Remedies
Unauthorized use, copying or disclosure of the Software, Coded F ont Programs, Typefaces, Trademarks or accompanying documentation will result in automatic termination of this license and will make available to Electronics for Imaging other legal remedies.
Limited Warranty And Disclaimer
Electronics for Imaging warrants that, for a period of ninety (90) days from the date of delivery to you, the Software under normal use will perform without significant errors that make it unusable. Electronics for Imaging’s entire liability and your exclusive remedy under this warranty (which is subject to you returning RIP Station 5000 to Electronics for Imaging or an authorized dealer) will be, at Electronics for Imaging’s option, to use reasonable commercial efforts to attempt to correct or work around errors, to replace the Software with functionally equivalent software, or to refund the purchase price and terminate this Agreement. Some states do not allow limitations on duration of implied warranty, so the above limitation may not apply to you.
Except for the above express limited warranty, Electronics for Imaging makes and you receive no warranties or conditions on the Products, express, implied, or statutory , and Electr onics for Imaging specifically disclaims any implied warranty or condition of merchantability or fitness for a particular purpose.
For warranty service, please contact your authorized service/support center. EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTY, ELECTRONICS FOR IMAGING MAKES AND YOU RECEIVE NO WARRANTIES OR CONDITIONS ON
THE SOFTWARE OR CODED FONT PR OGRAMS, EXPRESS, IMPLIED, ST A TUTOR Y , OR IN ANY OTHER PR OVISION OF THIS AGREEMENT OR COMMUNICA TION WITH YOU, AND ELECTRONICS FOR IMAGING SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Electronics for I maging does not warrant that the operation of the software will be uninterrupted or error free or that the Software will meet your specific requirements.
Limitation Of Liability
IN NO EVENT WILL ELECTRONICS FOR IMAGING OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES, INCLUDING LOSS OF DATA, LOST PROFITS, COST OF COVER OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING FROM THE USE OF THE SOFTWARE, CODED FONT PROGRAMS OR ACCOMPANYING DOCUMENTATION, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF ELECTRONICS FOR IMAGING OR ANY AUTHORIZED DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. YOU ACKNOWLEDGE THAT THE PRICE OF THE UNIT REFLECTS THIS ALLOCATION OF RISK. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCL USION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Export Controls
You agree that you will not export or re-export the Software or Coded Font Programs in any form without the appropriate United States and foreign government licenses. Your failure to comply with this provision is a material breach of this Agreement.
Government Use
Use, duplication or disclosure of the Software by the U nited S tates Go vernment is subject to r estrictions as set forth in subdivision (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or in subparagraphs (c) (1) and (2) of the Commercial Computer Software—Restricted Right Clause at 48 CFR 52.227-19, as applicable.
Third Party Beneficiary
You are hereby notified that Adobe Systems Incorporated, a California corporation located at 345 Park Avenue, San Jose, CA 95110 USA (“Adobe”) is a third-party beneficiary to this Agreement to the extent that this Agreement contains provisions which relate to your use of the Fonts, the Coded Font Programs, the Typefaces and the Trademarks licensed hereby. Such provisions are made expressly for the benefit of Adobe and are enforceable by Adobe in addition to Electronics for Imaging.
General
This Agreement will be governed by the laws of the State of California. This Agreement is the entire agreement held between us and supersedes any other communications or advertising with respect to the Software, Coded Font Programs and accompanying
documentation. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. If you have any questions concerning this Agreement, please write to Electronics for Imaging, Inc., Attn: Licensing Dept. or see Electronics for Imaging’s web site at www.efi.com. Electronics for Imaging, Inc.
2855 Campus Drive San Mateo, CA 94403
x
Contents
Preface
About this guide
About the illustrations in this guide ix Terminology and conventions x
Precautions Tools you will need
Chapter 1: Introduction
Features How the RIP Station 5000 operates Print options Remote utility software
User Software CD 1-4 Fiery WebTools 1-4
Chapter 2: Preparing for Installation
The installation sequence Checking the customer site
Setting customer expectations 2-5
Unpacking the RIP Station 5000 RIP Station 5000 front and back panels
ix
xii
1-1 1-2 1-3 1-4
2-1 2-3
2-6 2-8
Chapter 3: Connecting the RIP Station 5000
Preliminary checkout Connecting to the printer Printing the RIP Station 5000 Test Page Connecting to the network Connecting a PC-compatible to the parallel port Using the Control Panel
Activity light 3-11 Buttons 3-11 Screens and icons 3-12
Shutting down and restarting the RIP Station 5000
3-1 3-3 3-5 3-5 3-8
3-10
3-16
vii
Contents
Chapter 4: Service Procedures
Overview Accessing internal components Checking internal connections Restoring functionality after service Removing and replacing circuit boards
User interface board 4-13 Motherboard 4-16
Fans Power switch Power supply
Checking voltages 4-31
Hard disk drive Front panel components System Software Kit
Using the SCSI port 4-39 Using the parallel port 4-41 Software not authorized screen 4-48
Chapter 5: Troubleshooting Procedures
The troubleshooting process Where problems occur Before you go to the customer site Preliminary on-site checkout
Checking the interface cables 5-4 Checking the internal components 5-5
Checking the RIP Station 5000 as a stand-alone unit
Isolating the RIP Station 5000 5-6 Errors during the Start-up diagnostics 5-7 General RIP Station 5000 system error conditions 5-9 RIP Station 5000’s diagnostic sets 5-12 Start-up diagnostics 5-17 Viewing the diagnostic report 5-18
Checking the entire RIP Station 5000 system
Checking the printer interface 5-19 Checking network connections 5-19 Printing to the RIP Station 5000 5-20
4-1 4-2
4-8 4-11 4-13
4-23 4-25 4-28
4-34 4-37 4-38
5-1
5-2
5-3
5-4
5-6
5-19
viii
About this guide
Preface
The Installation and Service Guide is intended for certified RIP Station 5000 service technicians installing or servicing a RIP Station 5000 PostScript received installation and service certification, you should not attempt to install or service a RIP Station 5000 PostScript server. Electronics for Imaging, Inc. does not warrant the performance if installed or serviced by non-certified personnel.
®
server. If you have not
About this guide
This guide is divided into the following sections:
• “Preface” Gives general information about this guide and about installing the RIP Station 5000.
• Chapter 1, “Introduction” Provides general information about the RIP Station 5000.
• Chapter 2, “Preparing for Installation” Describes unpacking and the steps you need to take before you install the unit.
• Chapter 3, “Connecting the RIP Station 5000” Describes how to connect the RIP Station 5000 to the printer and the network and verify that the system is working correctly. This chapter also gives an overview of the Control Panel.
• Chapter 4, “Service Procedures” Describes removal and replacement procedures for RIP Station 5000 components.
• Chapter 5, “Troubleshooting Procedures” Identifies the source of common problems and suggests ways of correcting them.
RIP Station 5000 customers should not use the technical service documentation. Please don ’t leave your copy of the Installation and Service Guide behind after you make a service call.
About the illustrations in this guide
The illustrations in this guide may not reflect the current shipping version of the RIP Station 5000 at the time of publication. Components shown in these illustrations are subject to change. To receive information about any RIP Station 5000 components that do not match illustrations in this guide, contact your authorized service/support center.
ix
Preface
Terminology and conventions
The term “ network administrator” refers to the person responsible for maintaining the network at the customer site.
The term “Control Panel” refers to the area on the front of the RIP Station 5000 including the green/red activity light, the lens, the display window (LCD—liquid crystal display), and the buttons to the right of and below the display window.
The term “ PC-compatible” refers to any IBM PC or compatible computer running Windows over MS-DOS
The term “100BaseT” is used throughout this manual to refer to 100BaseTX.
The term “parallel port ” r efers to the Parallel In port for connection to a PC-compatible. The term “printer interface port” refers to the Parallel Out port for connection to the printer.
NOTE:
The note indicator highlights important messages and additional information.
The caution icon indicates a need for special care and safety when handling the equipment.
Precautions
Always observe the following general precautions when installing and servicing the RIP Station 5000:
1. Report any shipping damage.
If there is any evidence of shipping or handling damage to the RIP Station 5000 packing boxes or their contents, save the damaged boxes and parts, call the shipper immediately to file a claim, and notify your authorized service/support center.
®
.
2. Never alter an existing network without permission.
The RIP Station 5000 will probably be connected to an existing Local Area Network (LAN) based on Ethernet
®
hardware. The network is the link between the customer’s computer, existing laser printers, and other equipment. Never disturb the LAN by breaking or making a network connection, altering termination, installing or removing networking hardware or software, or shutting down networked devices without the knowledge and express permission of the system or network administrator or the shop supervisor.
x
Precautions
3. Never enter an IP address in RIP Station 5000 Network Setup.
Only the network administrator should enter an IP address on a network device. Assigning a RIP Station 5000 an incorrect IP address can cause unpredictable errors on any or all devices connected to the network.
4. Always disconnect power before opening the RIP Station 5000 chassis.
Although RIP Station 5000 circuitry operates on 3.3V DC, 5V DC, and ±12V DC, 100-240V AC is present when the chassis cover is remo ved. Inside the chassis, the power supply is not encased. Before you service the RIP Station 5000, shut it down completely (at Idle, power it off) and unplug the AC power cable from the back.
5. Handle the RIP Station 5000 lens with care.
The lens on the RIP Station 5000 Control Panel is made of plastic. Use a soft cloth moistened with water to clean it. Other solvents, such as alcohol, may damage the lens.
An air brush is recommended to remove dust particles if any adhere to the inside of the lens during service.
6. Handle the RIP Station 5000 glass display window with care.
If the glass on the user interface board breaks and the liquid crystal inside leaks out, avoid contact with it. If you do come in contact with the liquid crystal, wash it off with soap and water immediately.
Avoid pressing the surface of the glass display window. Applying pressure to the glass display window on the user interface board will cause it to change color.
Use a soft cloth moistened with isopropyl or ethyl alcohol to clean the glass display window. Other solvents, such as water, may damage the polarizer.
7. Follow standard ESD (electrostatic discharge) precautions while working on the internal components of the RIP Station 5000.
Static is always a concern when servicing electronic devices. It is highly unlikely that the area around the printer and the RIP Station 5000 is static-free. Carpeting, leather-soled shoes, synthetic clothing fibers, silks, and plastics may generate a static charge of more than 10,000 volts. Static discharge is capable of destroying the circuits etched in silicon microchips, or dramatically shortening their life span. By observing standard precautions, you may avoid extra service calls and save the cost of a new board.
When possible, work on a ground-connected antistatic mat. Wear an antistatic wristband, grounded at the same place as the antistatic mat. If that is not possible:
• Attach a grounding strap to your wrist. Attach the other end to a good ground.
• When you unpack the RIP Station 5000 from the carton for the first time, touch a
metal area to discharge the static on your body.
xi
Preface
• Leave new electronic components inside their antistatic bags until you are ready to
install them. When you remove components from an antistatic bag, place them on a grounded antistatic surface, component-side up.
• When you remove an electronic component, place it into an antistatic bag
immediately. Do not walk across a carpet or vinyl floor while carrying an unprotected board.
8. Handle printed circuit boards by their edges only, but avoid touching the contacts on the edge of the board.
9. Never set a cup of coffee—or any liquid—on or near the RIP Station 5000 or the printer.
Tools you will need
To install or service the RIP Station 5000, you should bring the following tools:
• ESD wrist grounding strap
• Wire cutters
• #0 and #1 Phillips head screwdrivers (non-magnetic)
• Small flat-blade screwdriver (non-magnetic)
• Small needlenose pliers
• M3 metric wrench
• Flashlight
Also recommended are:
• Ribbon cable connector extractor
• Air brush
You should also bring this guide and any Technical Support notes you may have for the RIP Station 5000.
xii
Features
Chapter 1: Introduction
1
The RIP Station 5000 PostScript PostScript color printer. It is optimized for high-speed network communications, processing, rasterization, and printing of continuous tone color and monochrome pages.
®
server adds highly efficient printing capacity to a
Features
The RIP Station 5000 is an integral part of a printing system that includes networked computers running Mac OS, Windows, and UNIX. The RIP Station 5000 enables users to:
• Take advantage of PostScript 3 printing features of Windows 95 and the Level 2
features of Windows 3.1x.
• Send images over AppleTalk
RIP Station 5000-supported printer.
• Send images through a PC-compatible connected to the parallel port and print on a
RIP Station 5000-supported printer.
• Spool print jobs and select a printing priority for each job.
• Use remote utility software running on networked Mac OS and PC-compatible
computers to control spooled print jobs sent to the RIP Station 5000.
• Print text and images in color and grayscale.
®
, TCP/IP, and Novell
®
networks and print on a
Networked computers
Printer
RIP Station 5000
PC-compatible
F
1-1
IGURE
A member of the Fiery LX family, the RIP Station 5000 is one of several imaging products engineered and manufactured by Electronics for Imaging, Inc.
RIP Station 5000 printing system
1-1
Introduction
1
How the RIP Station 5000 operates
The RIP Station 5000 enables the customer to access a printer through the network and use it to print PostScript and Encapsulated PostScript files using advanced spooling and job control functions. Users can print to the RIP Station 5000 from networked Mac OS computers, IBM PC or compatible computers running Microsoft UNIX workstations running T CP/IP. In addition, the RIP Station 5000 parallel port can be used to print directly from a PC-compatible.
The RIP Station 5000 custom-designed boards and operating software are responsible for efficient image processing and printing controls. The main functions of RIP Station 5000 components and software are described below.
®
Windows
, and
The RIP Station 5000 uses a specialized motherboard to process image data for printing images. The R4700 motherboard includes a MIPS R4700 RISC (Reduced Instruction Set Computer) CPU with a built-in floating point accelerator that runs the Interpreter, which interprets the page description file. The DX RipChip controls data management and other system functions, freeing up the CPU for efficient image data processing.
One or more high-speed DIMMs (dual in-line memory modules) on the motherboard hold the image data during printing. The RIP Station 5000 is originally configur ed for a minimum of 32MB of memory (one DIMM).
The Interpreter outputs raster data through the image frame buffer memory to the printer using the printer interface cable. The raster data is supplied to the printer at full printer rates in order to render the final image on paper.
on the motherboard
1-2
Print options
1
External devices PrinterRIP Station 5000
Motherboard
Networked computers
Network interface
DX
RIPChip
PC-
compatible
CD-ROM Drive
HDD
Parallel
interface
SCSI
interface
RTC/
PCI-ISA
Battery
F
IGURE 1-2 RIP Station 5000 functional diagram
SMC I/O
controller
Flash
Memory &
Interpreter
Printer
interface
UIB
interface
+5/±12VDC
Power supply
AC power 100-240 V AC
CPU
Print
User interface
board
Print options
The RIP Station 5000’s efficient capabilities allow customers to use a variety of applications to create and print pages of text and/or images over a network or through the parallel port. Because the RIP Station 5000 has the ability to print part of an image while processing another part of the image (RIP-While-Print™), it is capable of printing documents at full printer speeds.
Printer
Users printing over a network can print documents directly from the applications in which they were created. The RIP Station 5000 also offers an efficient way to print files that have been saved in PostScript or EPS (Encapsulated PostScript). These files can be downloaded directly to the RIP Station 5000 using the Fiery Downloader™, a remote utility provided with the RIP Station 5000.
In addition, users can print documents directly from applications running on a PC­compatible computer or server that is connected to the RIP Station 5000’s fast bi­directional parallel port. PostScript files can also be printed to the parallel port from Windows, including from the MS-DOS window.
1-3
Introduction
1
Remote utility software
RIP Station 5000 user software is provided on the User Software CD. The network administrator or the user at the customer site is responsible for installing software onto computers that will use the RIP Station 5000 over the network. Some software can also be installed from the Fiery WebTools Installer (see the User Guide for more information on W ebTools).
User Software CD
The following utilities, files, fonts, and drivers are included on the User Software CD:
• The Fiery Downloader™ is a utility that allows the customer to download P ostScript or
EPS files to the RIP Station 5000 without opening the file or the application that created the file. The F iery Downloader also allo ws the customer to add and manage the printer fonts on the RIP Station 5000.
• The Fiery Spooler
from a networked PC or Mac OS computer. It allows the user to view the order and priority of a job, delete jobs, and move jobs between queues.
is a utility that allows a user to control RIP Station 5000 print jobs
• A set of Adobe Mac OS screen fonts that correspond to the 136 PostScript printer
fonts resident on the RIP Station 5000.
• Printer description files that allow remote users to access special features when
printing.
• Printer drivers for Mac OS and Windows computers that allow applications to
communicate with the RIP Station 5000 and use all the printing features of the RIP Station 5000.
• Fiery Print Calibrator™ allows you to work with and customize press simulations.
• Color Reference files include references pages for using the range of colors available on
the RIP Station 5000.
• Color Management files include profiles for Mac OS and Windo ws color management
systems.
Fiery WebTools
The RIP Station 5000 can support Internet or intranet access with the Fiery WebTools. The WebTools include Status, WebSpooler, Installer, and WebLink. For more information on WebTools, see the Administrator Guide and the User Guide.
1-4
The installation sequence
2
Chapter 2: Preparing for Installation
In most cases, customers will unpack and install the RIP Station 5000 themselves but for those occasions when you are expected to perform the installation, this chapter offers information and recommendations on the following topics:
• The installation sequence
• Customer and site readiness
• Unpacking the RIP Station 5000
• RIP Station 5000 front and back panels
The installation sequence
Familiarize yourself with Chapters 2 and 3 of this guide before you attempt an installation. The installation sequence described in this chapter is designed to make your job as easy as possible. Installation problems are easier to avoid and diagnose if you proceed from the component to the system level and verify functionality at each stage. Figure 2-1 on page 2-2 outlines the recommended installation procedure for connecting the RIP Station 5000 to the printer.
Because the RIP Station 5000 is a node on the customer’s computer network, make sure to coordinate your scheduled installation with the network administrator at the customer site. Refer the network administrator to the Administrator Guide for network setup information.
2-1
Preparing for Installation
2
Printer
Check site, page 2-3
Prepare customer , pag e 2-3
and page 2-5
PC-compatible
Connect printer interface cable, page 3-3
Print a RIP Station 5000 test page, page 3-5
Connect RIP Station 5000 to
parallel port of PC-compatible,
page 3-8
RIP Station 5000
Unpack the
RIP Station 5000, page 2-6
Initial startup, page 3-1
Mac OS
computers
Verify network operation without
PC-compatible
computers
RIP Station 5000 connected.
UNIX
workstations
Network administrator connects the RIP Station 5000
to the network and verifies the connection (see
page 3-5 and the Administrator Guide)
Network administrator configures setup
options (see the Administrator Guide)
Network administrator installs RIP Station 5000 user
software on networked computers that print to the
RIP Station 5000 (see Setup Guide)
Full RIP Station 5000 functionality
F
IGURE 2-1 Recommended installation steps and references
2-2
Checking the customer site
2
Checking the customer site
If you will be installing the RIP Station 5000 at the customer site, make sure to check site conditions and inform the customer of any installation requirements before you install the RIP Station 5000.
Printer model
What printer model is installed? Is there space near the printer for the RIP Station 5000?Does the printer require service or adjustment?
Print the printer test page before you install the RIP Station 5000. If the printed image indicates that the printer needs adjustment, inform the customer.
After getting approval, complete the printer service needed.
Power
Is there a grounded electrical outlet with a surge suppressor that can be dedicated to the
RIP Station 5000?
Locate the grounded electrical outlet that will supply power to the RIP Station 5000. Y ou should not run the RIP Station 5000 and the printer on the same circuit. Use a surge suppressor for the RIP Station 5000.
•Do not use a 3-prong adapter in a 2-hole ungrounded outlet.
•Do not use an extension cord.
•Do not plug the RIP Station 5000 into a circuit with heating or refrigeration
equipment (including water coolers).
•Do not plug the RIP Station 5000 into a switchable wall outlet. This can result in the
RIP Station 5000 being turned off accidentally.
2-3
Preparing for Installation
2
Network
What is the network cable and connection type?
• Thinnet (10Base2)
• Thicknet (10Base5)
• Unshielded twisted pair (10BaseT/100BaseTX)
Is the network connection ready and tested for RIP Station 5000 installation?
To verify that the network is functioning before you attach the RIP Station 5000:
• Ask the network administrator to print a document on a shared printer over the
network.
• Ask the network administrator to verify the computer and network requirements as
specified in Setup Guide.
External CD ROM drive
If system softwar e installation is requir ed, are a CD ROM driv e and cable available that is
either:
• a CD ROM drive built in or attached to a PC-compatible computer connected to the
parallel port (IEEE 1284-C 36-pin mini connector)
• an external CD ROM drive connected to the SCSI port
Parallel port
Is a tested parallel cable available for connection either to the 36-pin mini-connector on
the RIP Station 5000 or to the converter cable provided?
Is there space for both the RIP Station 5000 and the PC-compatible that will be
connected to the RIP Station 5000?
If system software installation is required and will be done over the parallel port:
• Can the parallel port on the PC-compatible be configured for ECP mode?
• Are there 100MB of disk space free on the PC-compatible?
• Is the PC-compatible running Windows 95 (recommended)?
• Do you have the User CD with the appropriate Windows Postscript driver to install on
the PC-compatible?
System contact person
2-4
Will the person responsible for the computers and the network be available at the time
set for installation? Get a name as a contact.
Checking the customer site
2
Setting customer expectations
If the site is ready, installation takes about one hour. The customer should be informed of the following:
• The network may be unavailable for up to one hour.
• The equipment may be unavailable for up to one hour.
• The network administrator needs to be available during the installation for network
• The network administrator should have a networked computer available during the
connectivity. Equipment downtime and impact on the network can be minimized if the network
administrator installs a network connector for the RIP Station 5000 and confirms network functionality with the connector in place before the date scheduled for the RIP Station 5000 installation.
installation. The appropriate software should already be installed. Documentation for the networked computer and the network operating software should be available.
• The network administrator should install the remote utility software shipped with the
RIP Station 5000 onto networked Mac OS and PC-compatible computers that will print to the RIP Station 5000. (A package of user documentation is either included or available from your dealer.)
NOTE: This guide covers RIP Station 5000 installation and service. It provides general
information on connecting the RIP Station 5000 to the customer’s network. Network setup and configuration information goes beyond the scope of this guide. For network setup and configuration information, the network administrator should refer to the
Administrator Guide.
2-5
Preparing for Installation
2
Unpacking the RIP Station 5000
The RIP Station 5000 is assembled and shipped from the factory in a box that includes accessories, as shown in Figure 2-2 on page 2-7.
TO UNPACK THE RIP STATION 5000
1. Open the box and remove any packing materials.
Save the original boxes and packing materials. If you need to transport the RIP Station 5000 at a later date, the original box and packing material will ensure safe shipment.
2. Remove the contents from the top container. Inspect the contents for visible damage. The contents should include the following items:
• Bags containing the RIP Station 5000 cables
• RIP Station 5000 media package — containing the User Software CD and, in some
configurations, user documentation. (Obtain user documentation from your dealer if it is not included in the media package.)
• Ethernet transceiver for 10Base2 (may not be included in your configuration)
NOTE: A System Software kit containing the RIP Station 5000 System Software CD is
provided separately.
3. Give the media package to the customer or the network administrator.
Let the customer or network administrator know that in order to take full advantage of the RIP Station 5000, the user software must be installed on computers that will print to it.
4. Set aside the remaining components from the top container.
5. Remove the top container and any packing materials.
Note the orientation of the RIP Station 5000 inside the shipping container in case you need to repack it later.
6. Carefully lift the RIP Station 5000 out of the box.
If you notice shipping damage to any RIP Station 5000 component, be sure to save the shipping container in case the carrier needs to see it. Call the carrier immediately to report the damage and file a claim, then call your authorized service/support center. Be ready to furnish the serial number, printed on the bottom of the chassis.
2-6
Unpacking the RIP Station 5000
2
Power cable (included in U.S.A.)
Converter cable for parallel port
RIP Station 5000
Printer cable for printer interface port
Ethernet 10Base2 Transceiver (not included in U.S.A.)
IGURE 2-2 Contents of the RIP Station 5000 shipping box
F
Media package (documentation not included outside U.S.A.)
2-7
Preparing for Installation
2
RIP Station 5000 front and back panels
Before you install the RIP Station 5000, familiarize yourself with the front and back panels (see below).
Activity light
Line selection buttons
Display window Lens
Up and down button
SCSI interface port
(not used)
Menu button
Jewels
Power switch and connector
NOTE: Only one Ethernet connection can be made to the RIP Station 5000 at a time.
FIGURE 2-3 Front and back panels
Parallel port
Printer interface port
AUI port
10/100BaseT port
(not used)
2-8
Preliminary checkout
3
Chapter 3: Connecting the RIP Station 5000
In case the customer has not already installed the RIP Station 5000, this chapter explains how to do the following:
• Connect power and start the RIP Station 5000
• Connect to the printer
• Connect to the network
• Connect directly to a PC-compatible
• Shut down and restart
This chapter also includes information on Control Panel screens and icons.
Preliminary checkout
Before you connect the RIP Station 5000 to the printer or the network, verify that it is functioning properly on its own. The diagnostics automatically performed during startup check the RIP Station 5000 for internal problems.
3-1
Connecting the RIP Station 5000
3
TO CONNECT POWER AND START THE RIP STATION 5000
1. Connect the recessed end of the power cable to the power connector on the RIP Station 5000 back panel.
2. Make sure that the RIP Station 5000 power switch is in the Off position (press O), and plug the other end of the power cable into a wall outlet.
The power supply automatically senses the correct voltage.
3-2
Power switch
Power connector
FIGURE 3-1 Connecting power
3. Power on the RIP Station 5000 using the power switch on the back panel (press |).
4. To confirm that the unit is operating normally, allow the RIP Station 5000 startup to proceed without interruption while you watch the Control Panel. Do not press any buttons on the Control Panel when the message appears: “For software update or setup, press any key.”
The Control Panel first shows TESTING: with a graphic of a magnifying glass passing over a circuit board. The RIP Station 5000 is performing its automatic startup tests.
Connecting to the printer
3
If no errors occur during the Start-up diagnostics, the activity light on the Control Panel remains green at the end of the tests.
If an error occurs during startup, the activity light flashes red and remains on at the end of the tests. The Control Panel then displays the Test Failed screen. Pressing the Details line selection button in the Test Failed screen gives you more information about the failing test.
5. If this is the first time you have started the RIP Station 5000, allow the system to proceed to the Select Language screen, and select the language you want to use in the Control Panel.
If you change the language setting, the RIP Station 5000 reboots when you press OK. After rebooting, items in the Control Panel are displayed in the language you selected.
6. At the Setup screen, select Exit Setup.
To exit Setup, you must first enter Server Setup, Network Setup, and Printer Setup and save changes. To skip through the setup options, press the menu key to access the Save Changes screen and select Yes. This will configure each setup with the default configuration. At this stage the default settings are adequate although they may not be optimal. After the RIP Station 5000 is connected to the network and the printer, the customer can reset options according to the network and user environment. For more information, see the Administrator Guide.
7. Allow the system to proceed to Idle to confirm that the RIP Station 5000 is operating correctly.
Once the RIP Station 5000 reaches the Idle state, you are ready to connect it to the printer and the network. Setup options should be configured after making these connections.
Connecting to the printer
After successfully starting the RIP Station 5000 by itself, you are ready to connect the RIP Station 5000 to the printer. The RIP Station 5000 communicates with the printer through a cable between the RIP Station 5000 printer interface connector and the printer’s interface port. The printer interface cable is supplied with the RIP Station 5000.
3-3
Connecting the RIP Station 5000
3
TO CONNECT THE RIP STATION 5000 TO THE PRINTER
1. Power off the RIP Station 5000.
Make sure that the Info screen reads I dle before power off. If the system has just finished processing, wait 5 seconds after the system reaches the idle state before using the power switch to power off the unit.
2. If the printer is on, power it off.
3. Locate the printer interface cable and connect one end of the cable to the parallel port on the printer. Lock the cable connector using the wire clip.
4. Connect the other end of the cable to the RIP Station 5000 printer interface connector. Lock the cable connector using the locking nuts.
3-4
Printer interface connector
F
IGURE 3-2 RIP Station 5000 back panel
After you connect the RIP Station 5000 to the printer, you should print a Test Page to verify that they are communicating properly.
Printing the RIP Station 5000 Test Page
3
Printing the RIP Station 5000 Test Page
Before connecting the RIP Station 5000 to the network, print a Test Page to verify that it is connected properly to the printer. The Test Page is a color PostScript file that r esides on the hard disk drive of the RIP Station 5000.
TO PRINT A TEST PAGE FROM THE CONTROL PANEL
1. Power on the printer and allow it to warm up.
2. Power on the RIP Station 5000 using the power switch on the back panel.
Messages will appear on the Control Panel as the RIP Station 5000 runs through its Start-up diagnostics.
3. At the Idle screen, press the menu button (see “Screens and icons” on page 3-12).
The Functions menu displays the options shown below:
Print Pages Reboot Server
Functions
4. Press the line selection button to the right of Print P ages, and then select Test Page from the submenu.
The RIP Station 5000 sends the Test Page to the printer and displays the RIP and Print status screens so you can monitor the job.
5. Examine the quality of the Test Page from the printer.
If the Test Page prints successfully with good image quality, then the RIP Station 5000 print engine is functional and the connection between the RIP Station 5000 and the printer is good.
Use the line selection buttons to the right to select Print Pages.
Connecting to the network
Ethernet support is built into the RIP Station 5000 motherboard, providing connectivity to Ethernet networks. Supported Ethernet cabling includes: thinnet, thicknet, and twisted pair for 10BaseT and/or 100BaseT.
The term 100BaseT is used throughout this manual to refer to 100BaseTX.
TheRIP Station 5000 motherboard has two Ethernet network connectors. Only one Ethernet connection should be made to the RIP Station 5000 at a time.
3-5
Connecting the RIP Station 5000
3
The network connectors on the motherboard are:
• AUI (Attachment Unit Interface) connector for a thin Ethernet cable (thinnet) or a
• 10/100BaseT connector for twisted pair.
The circuitry on the RIP Station 5000 automatically determines which network connector is being used. For network configuration information, see the Administrator Guide.
thick Ethernet cable (thicknet)
3-6
AUI connector for thinnet or thicknet
RJ-45 connector for 10/100BaseT
NOTE: Only one Ethernet connection can be made to
the RIP Station 5000 at a time.
FIGURE 3-3 RIP Station 5000 network connectors
Connecting to the network
3
TO CONNECT A THINNET OR THICKNET CABLE TO THE RIP STATION 5000
A thinnet (thin coaxial Ethernet cable or 10Base2) connection requires an external transceiver attached directly to the AUI connector on the back of the RIP Station 5000.
A thicknet (thick coaxial Ethernet cable or 10Base5) connection requires an external transceiver with an AUI drop cable connected to the AUI connector on the back of the RIP Station 5000.
1. Power off the RIP Station 5000 before connecting it to any network device.
Make sure that the Info screen reads Idle. If the system has just finished processing, wait 5 seconds after the system reaches the idle state before using the power switch to shut down the unit.
2. With the AUI slide latch in the open position, connect the network cable to the AUI connector on the back of the RIP Station 5000. Slide the latch to lock the connector in place.
• To connect a 10Base2 thinnet cable to the RIP Station 5000, an AUI to BNC external
transceiver must be installed on the RIP Station 5000 AUI connector. The thinnet cable then connects to the BNC connector on the external transceiver.
If the transceiver has an SQE switch, make sure the switch is set to OFF.
• To connect a 10Base5 thicknet cable to the RIP Station 5000, connect the AUI drop
cable directly to the AUI connector on the back of the RIP Station 5000.
3. Configure Setup options.
It is the network administrator’s responsibility to configure Setup according to the network and user environment. Default settings in Setup are adequate although they may not be optimal for the user’s environment. Refer the network administrator to the Administrator Guide for Setup information.
4. After configuring Setup options, verify the network connection.
Once the network connection has been made and the RIP Station 5000 has the correct Setup configuration and has reached Idle, the RIP Station 5000 should be available on the network.
If necessary, the network administrator should perform any additional network setup, verify the network connection, verify that the RIP Station 5000 appears on the list of printers, and print a few test documents from a networked computer that will use the RIP Station 5000. (See the Administrator Guide for more information.)
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