Epson Stylus Pro 4900 User Guide

Epson Stylus® Pro 4900

USER’S GUIDE

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko

Epson Corporation. The information contained herein is designed only for use with

these Epson printers. Epson is not responsible for any use of this information as applied to other printers.

Trademarks

Epson, Epson Stylus, UltraChrome, MicroWeave, Borderfree, and SpectroProofer are registered trademarks and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation.

UltraSmooth and Piezo Pro are registered trademarks; PhotoEnhance, AccuPhoto, and ePlaten are trademarks; and Epson Preferred is a service mark of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

Legal Notices

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Contents | 5

Introduction

Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Windows System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ink Cartridge Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

1 Setting Up the Printer

Unpacking and Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connecting Directly to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Configuring the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Printing a Network Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Adding the Network Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Checking the Current Firmware Version. . . . . . . . . . . . . . . . . . . . . . 35

Downloading and Updating the Firmware . . . . . . . . . . . . . . . . . . . . 36

2 Handling Paper and Other Media

Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 38

6 | Contents

Using Cut Sheet Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Cut Sheet Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Loading Paper in the Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using the Rear Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Removing and Installing the Spacer. . . . . . . . . . . . . . . . . . . . . . . . . . 51

Loading the Paper onto the Spindle. . . . . . . . . . . . . . . . . . . . . . . . . . 52

Placing the Paper in the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Removing Paper from the Spindle. . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Switching Between 2-Inch and 3-Inch Roll Paper . . . . . . . . . . . . . . . 56

Cutting Roll Paper Manually with the Built-in Cutter . . . . . . . . . . . 56

Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 57

Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Creating Custom Paper Configurations. . . . . . . . . . . . . . . . . . . . . . . 58

Selecting Custom Paper Configurations . . . . . . . . . . . . . . . . . . . . . . 60

3 Printing With Epson Drivers for Windows

Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 62

Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . 65

Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Choosing Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Choosing Paper Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . . 76

Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . . 79

Saving, Exporting, and Importing Custom Settings . . . . . . . . . . . . . . . . . 82

Saving and Exporting a Custom Settings Group . . . . . . . . . . . . . . . . 82

Importing a Custom Settings Group . . . . . . . . . . . . . . . . . . . . . . . . . 83

Loading a Pre-Defined Settings Group . . . . . . . . . . . . . . . . . . . . . . . 83

Editing Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Using the Progress Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Optimizing Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Contents | 7

4 Printing With Epson Drivers for Macintosh

Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 90

Choosing Page Setup and Basic Print Options . . . . . . . . . . . . . . . . . 91

Choosing Advanced Media Control Options. . . . . . . . . . . . . . . . . . . 97

Choosing Roll Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Controlling Borderless Image Expansion. . . . . . . . . . . . . . . . . . . . . 100

Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . 101

Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . 102

Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 106

5 Managing Color With Profiles

Macintosh Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . 109

Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 109

Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 112

Windows Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . . 113

Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 113

Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 115

6 Maintaining and Transporting the Printer

Alert Lamp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Checking Printer Status From the Printer Driver . . . . . . . . . . . . . . 119

Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . 120

Running the Nozzle Check and Head Cleaning Utilities. . . . . . . . . 120

Checking and Cleaning the Print Head Using the Control Panel . . 122

Automatically Checking and Cleaning the Print Head . . . . . . . . . . 123

Manually Checking and Cleaning the Print Head . . . . . . . . . . . . . . 123

Running Cleaning Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Changing the Black Ink Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . 130

Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

8 | Contents

Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Replacing the Maintenance Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Replacing the Ink Maintenance Tank . . . . . . . . . . . . . . . . . . . . . . . 138

Replacing the Borderfree Maintenance Tank. . . . . . . . . . . . . . . . . . 139

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 142

Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 142

7 Solving Problems

Diagnosing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Solving Miscellaneous Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . 157

Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 163

Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

A Specifications

Clearing Stored Print Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Cut Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Index

Introduction

This User’s Guide provides important information on setting up and using your printer, loading paper, using the Epson printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.

For additional information, see the following:

• The Quick Reference Guide provides a handy summary of procedures for

daily use and printer maintenance—loading paper, replacing ink

cartridges and other components, cleaning and aligning the print head,

and using the printer’s menu system. Attach it to your printer for easy

reference.

• The on-screen Network Guide provides instructions for setting up and

using your printer on a network.

Warnings, Cautions, Notes, and Tips

Please follow these guidelines as you use this book:

WARNINGS must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints on how to get the most out of your printer.

12 | Introduction

Tip: Check the Epson Pro

Imaging website at www.proimaging.epson. com for accessories and options that are currently available.

Options and Accessories

Your Epson Stylus Pro 4900® offers these optional upgrades and accessories:

Optional equipment

Option Part number

SpectroProofer® 17-inch SPECTRO17

SpectroProofer 17-inch with UV-cut filter SPECTRO17UV

One-year extended service plan EPP49B1

Two-year extended service plan EPP49B2

In addition, you can order these user-replaceable items:

Consumables and user-replaceable parts

Part Part number

Replacement ink maintenance tank (see page 137) T619000

Replacement borderfree maintenance tank (see page 137) T619100

Replacement printer cutter blade (see page 133) C12C815351

Additional 2”/3” roll media spindle C12C811251

Ink cartridges See page 127 for

a complete list.

You can purchase optional equipment and genuine Epson ink and paper from an Epson Professional Imaging Authorized Reseller. To find the nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or call 800-GO-EPSON (800-463-7766).

Tip: If you experience difficulty with the toll-free line or your Unit ID number, call the Professional Imaging support line at (562) 276-1305.

Introduction | 13

Where To Get Help

Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 6

PM, Pacific Time, Monday through Friday. Days and hours of support are

AM to

subject to change without notice.

Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Limited Warranty Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.

Visit Epson’s support website at epson.com/support and select your product for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Windows System Requirements

Caution: Using an

improperly shielded cable—especially a cable more than 10 feet (3 m) long—may cause the printer to malfunction.

Note: USB 2.0 is required to run the printer at full speed.

To use your printer in either a stand-alone or peer-to-peer network environment, your system should meet these requirements:

• IBM

-compatible PC with a Pentium® 4, 2 GHz or higher processor

recommended

• Microsoft

Edition, Windows

• At least 2GB of RAM (4GB or more recommended)

• At least 50GB of free hard disk space for software and processing files

• Quad-speed (4×) CD-ROM or DVD drive for installing the printer

Windows® 7, Windows Vista®, WindowsXP Professional x32

XP Professional x64 Edition, or Windows XP

software

• For USB connection: a Windows-compliant USB Hi-Speed 2.0 port

and a shielded USB “AB” cable from Series A (computer) to Series B,

(printer), up to 10 feet long

• For Ethernet connection: Standard Ethernet 100Base-T/10Base-TX

• SVGA (800 × 600) or higher resolution

14 | Introduction

Macintosh System Requirements

Caution: Using an

improperly shielded cable—especially a cable more than 10 feet (3 m) long—may cause the printer to malfunction.

Note: USB 2.0 is required to run the printer at full speed.

To use your printer in either a stand-alone or peer-to-peer network environment, your Macintosh

• Mac OS

• PowerPC

• At least 2GB of RAM (4GB or more recommended)

• At least 50GB of free hard disk space for software and processing files

• Quad-speed (4×) or faster CD-ROM or DVD drive for installing the

X 10.5.x or higher

G5, Intel®, or higher processor

system should meet these requirements:

printer software

• For USB connection: a compliant USB Hi-Speed 2.0 port and a

shielded USB “AB” cable from Series A (computer) to Series B (printer),

up to 10 feet long

• For network connection: Standard Ethernet 100Base-T/10Base-TX

Introduction | 15

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively.

• The Epson Stylus Pro 4900 weighs about 115 lb (52 kg) without the ink

or paper. Make sure you have two people lift the printer.

• When setting up the printer, make sure you have enough space around

it, as shown below. You may need more space behind the printer if you

print on large sheets of heavy stock or posterboard.

7 in (182 mm)

23 in (586 mm)

6 in (150 mm)

21 in (533 mm)

46 in (1163 mm)

53 in (1349 mm)

• Place the printer on a flat, stable surface that is larger than this product.

The printer will not operate properly if it is tilted or at an angle.

• Avoid places subject to rapid changes in temperature and humidity. Also

keep this product away from direct sunlight, strong light, heat sources,

or air conditioners.

• Avoid places subject to shocks and vibrations.

• Keep the printer away from dusty areas.

• Keep your entire computer system away from potential sources of

electromagnetic interference, such as loudspeakers or the base units of

cordless telephones.

• Place the printer near a wall outlet where the plug can be easily

unplugged.

• Use only the type of power source indicated on the label.

16 | Introduction

Caution: Always turn

the printer off using the

P power button. When

you press this button, POWER OFF appears on the LCD screen and the

P power light flashes.

Do not unplug the printer or turn off the power to the printer until the panel shuts off and the

P power light stops

flashing. This ensures that the print head is safely capped.

•

Connect the printer to a properly grounded outlet. Avoid using an

outlet on the same circuit as a photocopier or air control system that

regularly switches on and off.

• Avoid using electrical outlets controlled by wall switches or timers.

• Use only the power cord that comes with the printer. Use of another

cord may result in fire or electric shock.

• The printer’s power cord is designed for use with the printer only. Using

it with other equipment may result in fire or electric shock.

• Do not use a damaged or frayed power cord.

• If you use an extension cord with the printer, make sure the total ampere

rating of devices plugged into the extension cord does not exceed the

cord’s ampere rating. Also, make sure the total ampere rating of all

devices plugged into the wall outlet does not exceed the wall outlet’s

ampere rating.

• Do not block or cover the openings in the printer’s case.

• Do not put your hand inside the printer or touch the ink cartridges

during printing.

• Do not move the print head by hand unless instructed to do so by an

Epson service technician; otherwise you may damage the printer.

• Do not insert objects through the slots. Take care not to spill liquid on

the printer.

• Do not attempt to service the printer yourself.

• Power down the printer from the control panel, unplug the printer, and

refer servicing to qualified service personnel under the following

conditions:

The power cord or plug is damaged; liquid has entered the printer; the

printer has been dropped or the cabinet damaged; the printer does not

operate normally or exhibits a distinct change in performance.

• Before transporting the printer, make sure the print head is in the far

right (home) position.

Introduction | 17

For California customers only: The lithium batteries in this product contain Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.

Ink Cartridge Safety Instructions

• Keep ink cartridges out of the reach of children and do not drink the

ink.

• Store ink cartridges in a cool, dark place.

• If ink gets on your skin, wash it off with soap and water. If ink gets in

your eyes, flush them immediately with water.

Caution: Do not use too much force when you shake cartridges that have been previously installed.

• Shake ink cartridges before installing them for best results.

• Do not use an ink cartridge beyond the date printed on the cartridge

carton.

• Use up the ink cartridge within six months of installation for best

results.

• Do not dismantle ink cartridges or try to refill them. This could damage

the print head.

• After bringing an ink cartridge inside from a cold storage site, allow it to

warm up at room temperature for at least three hours before using it.

• The IC chip on the ink cartridge retains a variety of cartridge

information, which allows you to remove and reinsert it freely.

• If you remove an ink cartridge for later use, protect the ink supply area

from dirt and dust, and store it in the same environment as this product.

Note that there is a valve in the ink supply port, making covers or plugs

unnecessary, but care is needed to prevent ink from staining items that

the cartridge touches.

• Do not touch the ink supply port, its surrounding area, or the green IC

chip on the side of the ink cartridge. Doing so may affect normal

operation and printing.

18 | Introduction

Printer Parts

Front

Spindle holders

Front cover

Cartridge cover (left)

Paper cassette

Output tray

Borderfree maintenance tank

Back

Rear access panel

Roll paper cover

Paper eject support

feeder

Cartridge cover (right)

Front manual feeder

Edge guideRoll paper

Ink maintenance tank

Borderless printing spacer

Paper support

3-inch core adapters

Rear manual feeder

Printer cover

Print head

Ink cartridges

Roll paper holder unit connector

USB interface

Airflow vents

Network interface

AC inlet

Status lights

Spindle

Paper stop (black)

Paper stop (gray)

Control Panel

Introduction | 19

Power light and button

LCD screen

Paper feed up button

Left arrow or paper source button

Ink menu button

LCD Screen

Paper alert light

Paper feed down button

Ink alert light

Pause/reset light and button

Paper release

™

(ePlaten button

Main Menu button

Paper cut button

) light and

Paper source

Ink cartridge status

SpectroProofer

Platen gap/Paper number

Roll paper margin

Roll paper counter

Maintenance tank status

Type of black ink

20 | Introduction

Chapter 1: Setting Up the Printer

WARNING: The printer

weighs about 115 pounds (52 kg) and should be lifted by two people.

This chapter includes the following information:

• Unpacking and connecting the Epson Stylus Pro 4900

• Installing ink

• Connecting to your computer or network

• Configuring the printer for a network

• Installing the printer software for Windows or Macintosh

• Updating the printer firmware

Unpacking and Connecting the Printer

Follow these steps to unpack the printer and connect the power cord.

Before you begin, make sure you have sufficient space to set up and use the printer.

1. Remove the tape from the front of the paper tray.

2. Lift the edge of the output tray to remove it.

22 | Setting Up the Printer

3. Remove all packing materials and tape from the output tray.

4. Open the paper tray and top cover and remove all packing materials and

tape from inside the printer. Check carefully for all the tape inside and

outside the printer, then close the top cover. Save the box and packaging

in case you need to ship the printer.

5. Replace the paper tray and output tray.

Setting Up the Printer | 23

6. Remove the tape from the back of the printer and connect the power

cable.

7. Press the P power button to turn on the printer.

Installing Ink

Use the ink cartridges that came with your printer for initial ink charging.

1. Press the left and right ink compartment covers to open them.

2. Remove the ink cartridges from their packages, then gently shake each

cartridge for about 15 seconds.

24 | Setting Up the Printer

3. Note the location of the slots corresponding to each cartridge.

Ink bay Slot no. Cartridge

Left

Right

4. Hold each cartridge with the arrow pointing toward the printer, then

Caution: Do not touch the green chip on top of the cartridge.

1Green (GR)

2 Light Light Black (LLK)

3 Yellow (Y)

4 Light Cyan (LC)

5 Vivid Light Magenta (VLM)

6 Orange (OR)

7 Matte Black (MK)

8 Vivid Magenta (VM)

9 Light Black (LK)

10 Cyan (C)

11 Photo Black (PK)

push it into its slot until it clicks into place. Make sure you insert each

cartridge all the way into the correct slot.

Caution: Charging takes about 15 minutes. Never turn off the printer, remove the maintenance tanks, or open the front cover or ink covers while

P power light is

the flashing, or you may damage the printer.

5. After installing all 11 cartridges, close the ink covers. The printer starts

charging the ink and the P power light flashes.

Setting Up the Printer | 25

After ink charging is completed, you need to load paper before READY will appear on the display. See page 37 for instructions.

Connecting to Your System

Your printer software works with Windows® 7, Windows Vista®, Windows XP Professional x64 Edition, Windows XP, and Macintosh OS X 10.5.x to

10.6.x.

If you are using the USB interface, see “Connecting Directly to the Computer” below to install the printer software.

If you are using the printer on a network, go to “Connecting to a Network” on page 28 and follow the instructions to:

• Connect the printer to the network

• Configure the network interface

• Install the printer software

Note: If you see a Found New Hardware Wizard screen, click Cancel and disconnect the USB cable. You can’t install your software that way.

Connecting Directly to the Computer

Make sure you have a compliant USB Hi-Speed 2.0 port and a shielded USB “AB” cable from Series A (computer) to Series B (printer), up to 10 feet long.

Windows

1. Make sure that your computer and printer are turned on and that the

Epson Stylus Pro 4900 is NOT connected to the computer.

2. Insert the printer software CD in your CD or DVD drive.

3. If the AutoPlay window appears, click

User Account Control screen, click

Run Setup.exe. If you see the

Yes or Continue.

26 | Setting Up the Printer

4. Click Install.

5. Follow the on-screen instructions to install all the necessary software and

manuals, place a link to the Epson Professional Imaging website on your

desktop, and register your printer.

6. When prompted, connect a USB cable. Use any open USB port on your

computer.

7. When you’re done, click

Exit and eject the CD.

Setting Up the Printer | 27

Macintosh

1. Make sure that your computer and printer are turned on and that the

Epson Stylus Pro 4900 is connected to the computer

2. Insert the Epson Stylus Pro 4900 software CD in your CD or DVD

drive.

Note: If you see the message that the installer has detected an older version of EpsonNet Config on your system, you must uninstall the old version before you can install the new one. To uninstall, drag the EpsonNet folder to the trash. Then reinstall your printer software.

3. Double-click the

4. Click the

Epson Stylus Pro 4900 icon.

Epson icon.

5. Follow the on-screen instructions to install the printer software

(including the printer driver and EPSON LFP Remote Panel utility)

and register your printer.

6. Click the

User’s Guide icon to place links to the User’s Guide, Network

Guide, and Epson Professional Imaging website on your desktop.

7. If connecting to a network, click the

Ethernet Utility icon to install the

EpsonNet Configuration utility (located in the EpsonNet folder under

Applications).

8. When you’re done, click

prompted.

Exit and eject the CD. Restart the Macintosh if

28 | Setting Up the Printer

Connecting to a Network

Make sure you have the correct cable for connecting the printer. To connect to a network switch or hub, you need a standard RJ-45 “straight-through”

Note: You must use a Category 5 shielded twisted-pair cable to connect the network interface to prevent malfunction. You can use both 10Base-T and 100Base-TX networks. When you print a lot of data, we recommend using the highest speed available for your product with light network traffic.

network cable. To connect directly to your computer’s network interface, you need an RJ-45 crossover cable.

1. Turn off the printer.

2. Connect one end of the appropriate cable to the printer’s Ethernet port.

Then connect the other end to your network switch or hub or your

computer’s Ethernet port.

3. Turn on the printer.

Once the printer is connected to your network, you need to configure it. See “Configuring the Network Interface” on page 28 for instructions.

Configuring the Network Interface

1. Make sure that the printer is turned on and the LCD screen displays

READY.

2. Press the

printer’s menu system.

3. Press d to highlight

4. Press r, then d to highlight

Menu r button on the printer’s control panel to enter the

NETWORK SETUP, then press r.

SHOW.

Setting Up the Printer | 29

5. Press OK. A checkmark appears next to SHOW to show that it’s

selected.

Note: If you don’t know which setting to use, see your network administrator for help configuring the printer’s IP settings.

6. Press l to go back, then press d to highlight

IP ADDRESS SETTING.

7. Press r, then press u or d to choose one of the following IP

configuration settings:

•AUTO: Select this setting if your network uses a DHCP server to

provide IP addresses automatically. The printer’s IP address will be obtained from the DHCP server whenever the printer is reset or turned on.

•PANEL: Select this setting if you would like to configure the

printer’s IP settings manually.

8. Press

OK. A checkmark appears next to the setting you selected.

9. Press l to go back, then do one of the following:

• If you selected AUTO as the IP ADDRESS SETTING, press the

button to exit the printer menu. Then continue with step 14.

• If you selected PANEL as the IP ADDRESS SETTING, continue

with step 10.

10. Press d to highlight

screen displays the

IP, SM, DG SETTING, then press r. The LCD

IP ADDRESS.

11. Press u or d to change each octet value, then press r to select the next

octet. When you have changed the value of the last octet, press

LCD screen displays the

SUBNET MASK.

r. The

12. Press u or d to change each octet value, then press r to select the next

octet. When you have changed the value of the last octet, press

LCD screen displays the

DEFAULT GATEWAY.

r. The

13. Press u or d to change each octet value, then press r to select the next

octet. When you have changed the value of the last octet, press

OK, then

press the button to exit the printer menu.

14. Turn the printer off, then back on again.

30 | Setting Up the Printer

15. See “Printing a Network Status Sheet” below to print a network status

Now you can install the printer software (see “Installing the Printer Software” on page 30).

Printing a Network Status Sheet

1. Make sure that the printer is not printing and the LCD screen displays

2. Load 3 sheets of letter-size paper.

sheet and confirm the new IP address. For Windows, you’ll need the IP

address during setup.

READY.

3. Press the

Menu r button on the printer’s control panel to enter the

printer’s menu system.

4. Press d to highlight

5. Press d to highlight

6. Press

OK to print the network status sheet.

TEST PRINT, then press r.

NETWORK STATUS SHEET, then press r.

Installing the Printer Software

To print to the network printer, you need to install the printer driver (printer software) on your computer. See the appropriate section below for your operating system.

Windows

1. Insert the printer software CD in your CD or DVD drive.

2. If the AutoPlay window appears, click

User Account Control screen, click

Run Setup.exe. If you see the

Yes or Continue.

3. Click Install.

Setting Up the Printer | 31

4. When you see a screen like this one, click the

5. Select

LPT1: as the printer port, then click OK.

Manual button.

6. Follow the on-screen instructions to install all the necessary software,

place links to the User’s Guide, Network Guide, and Epson Professional

Imaging website on your desktop, and register your printer.

7. When you’re done, click

Exit and eject the CD. Restart your computer

if prompted.

32 | Setting Up the Printer

See “Adding the Network Port” on page 33 to create a network port for your printer.

Mac OS X

1. Insert the Epson Epson Stylus Pro 4900 software CD in your CD or

DVD drive.

2. Double-click the

Epson icon.

3. You see this screen:

4. Click the

Epson Stylus Pro 4900 icon.

5. Follow the on-screen instructions to install the printer software

(including the printer driver and EPSON LFP Remote Panel utility)

and register your printer.

6. Click the

User’s Guide icon to place links to the User’s Guide, Network

Guide, and Epson Professional Imaging website on your desktop.

7. Click the

Ethernet Utility icon to install the EpsonNet Configuration

utility (located in the EpsonNet folder under Applications).

8. When you’re done, click

Exit and eject the CD. Restart the Macintosh if

prompted.

See “Adding the Network Port” below to create a network port for your printer.

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