Epson EcoTank ET-M3170 User Manual

ET-M3170 User's Guide

ET-M3170 User's Guide............................................................................................................................. 13

Product Basics .......................................................................................................................................... 14

Using the Control Panel ..................................................................................................................... 14

Control Panel Buttons and Lights .................................................................................................. 15

The LCD Screen ....................................................................................................................... 16

Status Icon Information ............................................................................................................. 16

Entering Characters on the LCD Screen ....................................................................................... 17

Viewing Animations ....................................................................................................................... 19

Changing LCD Screen Language.................................................................................................. 21

Selecting the Date and Time ......................................................................................................... 22

Selecting Your Country or Region ................................................................................................. 23

Adjusting Control Panel Sounds.................................................................................................... 24

Preventing PC Connection via USB .............................................................................................. 25

Adjusting the Screen Brightness.................................................................................................... 26

Product Parts Locations ..................................................................................................................... 26

Product Parts - Front ..................................................................................................................... 27

Product Parts - Inside .................................................................................................................... 29

Product Parts - Back...................................................................................................................... 30

Using Power Saving Settings ............................................................................................................. 30

Changing the Sleep Timer Settings ............................................................................................... 31

Changing the Power Off Timer Settings ........................................................................................ 32

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 32

Setting Up Epson Connect Services.............................................................................................. 33

Using Epson Email Print ............................................................................................................... 34

Using the Epson iPrint Mobile App ................................................................................................ 35

Using Epson Remote Print ........................................................................................................... 35

Using Epson Scan to Cloud........................................................................................................... 36

Using AirPrint .................................................................................................................................... 37

Using Google Cloud Print................................................................................................................... 37

Setting Up Google Cloud Print on a Chromebook ......................................................................... 38

Android Printing Using the Epson Print Enabler ................................................................................ 39

Using the Mopria Print Service .......................................................................................................... 40

Using Fire OS Printing ....................................................................................................................... 40

Using Windows 10 Mobile Printing .................................................................................................... 41

Using Epson Print and Scan App with Windows Tablets ................................................................... 41

Voice-activated Printing ..................................................................................................................... 42

Wi-Fi or Wired Networking........................................................................................................................ 43

Network Security Recommendations ................................................................................................. 43

Wi-Fi Infrastructure Mode Setup......................................................................................................... 44

Selecting Wireless Network Settings from the Control Panel ........................................................ 45

Wi-Fi Direct Mode Setup .................................................................................................................... 48

Connecting to a Mobile Device ...................................................................................................... 48

Enabling Wi-Fi Direct Mode (Simple AP) ....................................................................................... 50

Modifying the Wi-Fi Direct Network Name or Password ................................................................ 51

Wi-Fi Protected Setup (WPS)............................................................................................................. 53

Using WPS to Connect to a Network ............................................................................................. 53

Printing a Network Status Sheet......................................................................................................... 54

Printing a Network Connection Report ............................................................................................... 55

Network Connection Report Codes and Messages ....................................................................... 57

Changing or Updating Network Connections ..................................................................................... 62

Accessing the Web Config Utility................................................................................................... 63

Changing a USB Connection to a Wi-Fi Connection...................................................................... 63

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 63

Connecting to a New Wi-Fi Router ................................................................................................ 64

Disabling Wi-Fi Features ............................................................................................................... 65

Loading Paper ........................................................................................................................................... 66

Loading Paper in the Cassette ........................................................................................................... 66

Loading Paper in the Rear Paper Feed Slot ....................................................................................... 72

Paper Loading Capacity..................................................................................................................... 75

Double-sided Printing Capacity.......................................................................................................... 77

Compatible Epson Papers.................................................................................................................. 78

Paper or Media Type Settings - Printing Software.............................................................................. 79

Selecting the Paper Settings - Control Panel ..................................................................................... 79

Paper or Media Type Settings - Control Panel............................................................................... 80

Selecting the Default Paper Source Settings...................................................................................... 81

Paper Source Settings Options ..................................................................................................... 81

Placing Originals on the Product ............................................................................................................. 83

Placing Originals on the Scanner Glass ............................................................................................. 83

Placing Originals in the Automatic Document Feeder ........................................................................ 85

ADF Original Document Specifications.......................................................................................... 88

Copying ...................................................................................................................................................... 90

Copying Documents or Photos........................................................................................................... 90

Copying Options................................................................................................................................. 91

Printing from a Computer ......................................................................................................................... 93

Printing with Windows ........................................................................................................................ 93

Selecting Basic Print Settings - Windows ...................................................................................... 94

Paper Source Options - Windows ............................................................................................. 96

Print Quality Options - Windows ............................................................................................... 96

Multi-Page Printing Options - Windows..................................................................................... 96

Selecting Double-sided Printing Settings - Windows ..................................................................... 97

Double-sided Printing Options - Windows................................................................................. 99

Print Density Adjustments - Windows ..................................................................................... 100

Selecting Additional Layout and Print Options - Windows ........................................................... 101

Custom Tone Correction Options - Windows .......................................................................... 103

Image Options and Additional Settings - Windows.................................................................. 104

Header/Footer Settings - Windows ......................................................................................... 104

Selecting a Printing Preset - Windows......................................................................................... 105

Selecting Extended Settings - Windows ...................................................................................... 107

Extended Settings - Windows ................................................................................................. 108

Printing Your Document - Windows............................................................................................. 109

Locking Printer Settings - Windows ............................................................................................. 110

Locked Setting Options........................................................................................................... 112

Selecting Default Print Settings - Windows.................................................................................. 113

Changing the Language of the Printer Software Screens ....................................................... 114

Changing Automatic Update Options .......................................................................................... 115

Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 116

Selecting Print Settings - Windows 10 S...................................................................................... 116

Printing on a Mac ............................................................................................................................. 120

Selecting Basic Print Settings - Mac ........................................................................................... 121

Paper Source Options - Mac................................................................................................... 124

Print Quality Options - Mac ..................................................................................................... 124

Selecting Page Setup Settings - Mac .......................................................................................... 125

Selecting Print Layout Options - Mac........................................................................................... 126

Selecting Double-sided Printing Settings - Mac........................................................................... 126

Double-sided Printing Options and Adjustments - Mac........................................................... 128

Selecting Printing Preferences - Mac .......................................................................................... 128

Printing Preferences - Mac...................................................................................................... 129

Printing Your Document - Mac..................................................................................................... 130

Checking Print Status - Mac.................................................................................................... 131

Printing From a Chromebook ........................................................................................................... 131

Cancelling Printing Using a Product Button...................................................................................... 132

Scanning .................................................................................................................................................. 133

Starting a Scan................................................................................................................................. 133

Starting a Scan Using the Product Control Panel ........................................................................ 133

Scanning to a Connected Computer ....................................................................................... 134

Scanning to the Cloud............................................................................................................. 136

Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 138

Changing Default Scan Job Settings ...................................................................................... 139

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 139

Starting a Scan from a Scanning Program................................................................................... 142

Starting a Scan from a Smart Device........................................................................................... 144

Scanning in Epson Scan 2 ............................................................................................................... 144

Additional Scanning Settings - Main Settings Tab ....................................................................... 147

Additional Scanning Settings - Advanced Settings Tab............................................................... 147

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 148

Image Format Options................................................................................................................. 150

Scan Resolution Guidelines ........................................................................................................ 151

Faxing....................................................................................................................................................... 152

Connecting a Telephone or Answering Machine.............................................................................. 152

Setting Up Fax Features .................................................................................................................. 156

Setting Up Basic Fax Features .................................................................................................... 156

Using the Fax Setup Wizard ................................................................................................... 156

Selecting the Line Type........................................................................................................... 158

Setting the Number of Rings to Answer .................................................................................. 159

Selecting Advanced Fax Settings................................................................................................ 160

Receive Settings - Fax............................................................................................................ 161

Report Settings - Fax .............................................................................................................. 163

Basic Settings - Fax ................................................................................................................ 163

Security Settings - Fax............................................................................................................ 165

Setting Up the Fax Utility - Windows............................................................................................ 166

Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 168

Setting Up Contacts and Contact Groups......................................................................................... 169

Setting Up Contacts Using the Product Control Panel................................................................. 170

Creating a Contact .................................................................................................................. 170

Editing or Deleting a Contact .................................................................................................. 172

Creating a Contact Group ....................................................................................................... 173

Editing or Deleting a Contact Group........................................................................................ 175

Importing Contacts Using the Fax Utility - Windows .................................................................... 176

Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac.................................................... 179

Sending Faxes ................................................................................................................................. 181

Sending Faxes from the Product Control Panel........................................................................... 181

Sending a Fax Using the Control Panel .................................................................................. 182

Fax Sending Options .............................................................................................................. 184

Sending a Fax at a Specified Time ......................................................................................... 185

Dialing Fax Numbers from a Connected Telephone ............................................................... 187

Sending Faxes Using the Fax Utility - Windows .......................................................................... 187

Sending Faxes Using the Fax Utility - Mac .................................................................................. 190

Receiving Faxes............................................................................................................................... 193

Fax Reception ............................................................................................................................. 193

Receiving Faxes Automatically ................................................................................................... 194

Receiving Faxes Manually........................................................................................................... 194

Receiving a Fax by Polling .......................................................................................................... 195

Saving and Viewing Received Faxes .......................................................................................... 196

Selecting Received Fax Options Using the Fax Utility - Windows ............................................... 197

Checking Fax Status ....................................................................................................................... 200

Printing Fax Reports......................................................................................................................... 201

Fax Report Options ..................................................................................................................... 201

Refilling Ink and Replacing the Maintenance Box ................................................................................ 203

Ink Safety Precautions ..................................................................................................................... 203

Checking the Ink and Maintenance Box Levels................................................................................ 205

Checking the Ink Level on Your Product...................................................................................... 205

Checking Maintenance Box Status on the LCD Screen............................................................... 206

Checking Ink and Maintenance Box Levels - Windows ............................................................... 206

Checking Ink and Maintenance Box Levels - Mac ....................................................................... 208

Disabling Special Offers with Windows ....................................................................................... 210

Purchase Epson Ink and Maintenance Box...................................................................................... 211

Ink Bottle and Maintenance Box Part Numbers ........................................................................... 212

Refilling the Ink Tank........................................................................................................................ 212

Maintenance Box Replacement ....................................................................................................... 217

Adjusting Print Quality............................................................................................................................ 219

Print Head Maintenance................................................................................................................... 219

Print Head Nozzle Check............................................................................................................. 219

Checking the Nozzles Using the Product Control Panel ......................................................... 220

Checking the Nozzles Using a Computer Utility...................................................................... 223

Print Head Cleaning .................................................................................................................... 226

Cleaning the Print Head Using the Product Control Panel ...................................................... 226

Cleaning the Print Head Using a Computer Utility................................................................... 228

Power Cleaning ........................................................................................................................... 231

Power Cleaning Using the Product Control Panel................................................................... 231

Power Cleaning Using a Computer Utility ............................................................................... 232

Print Head Alignment ....................................................................................................................... 234

Aligning the Print Head Using the Product Control Panel ............................................................ 234

Cleaning the Paper Guide ................................................................................................................ 235

Cleaning the Print Head Path ........................................................................................................... 236

Checking the Number of Sheets....................................................................................................... 239

Checking the Sheet Counter - Windows ...................................................................................... 240

Checking the Sheet Counter - Mac.............................................................................................. 241

Cleaning and Transporting Your Product ............................................................................................. 242

Cleaning Your Product ..................................................................................................................... 242

Cleaning the Paper Rollers .............................................................................................................. 246

Transporting Your Product ............................................................................................................... 248

Solving Problems .................................................................................................................................... 253

Checking for Software Updates........................................................................................................ 253

Product Status Messages ................................................................................................................ 254

Message Appears Prompting You to Reset the Ink Level ................................................................ 255

Running a Product Check ................................................................................................................ 256

Resetting Control Panel Defaults ..................................................................................................... 258

Solving Setup Problems ................................................................................................................... 258

Product Does Not Turn On or Off................................................................................................. 259

Noise After Filling the Ink............................................................................................................. 259

Software Installation Problems .................................................................................................... 259

Solving Network Problems ............................................................................................................... 260

Product Cannot Connect to a Wireless Router or Access Point .................................................. 260

Network Software Cannot Find Product on a Network................................................................. 262

Product Does Not Appear in Mac Printer Window ....................................................................... 263

Wireless Network Connection is Unstable on a Mac ................................................................... 263

Wired Network Connection Becomes Unstable........................................................................... 264

Cannot Print Over a Network....................................................................................................... 264

Cannot Scan Over a Network ...................................................................................................... 266

Solving Copying Problems ............................................................................................................... 267

Product Makes Noise, But Nothing Copies.................................................................................. 267

Product Makes Noise When It Sits for a While............................................................................. 268

Solving Paper Problems................................................................................................................... 268

Paper Feeding Problems............................................................................................................. 268

Paper Jam Problems in the Front of the Product ......................................................................... 269

Paper Jam Problems Inside the Product ..................................................................................... 271

Paper Jam Problems in the Rear Cover ...................................................................................... 272

Paper Jams in the Automatic Document Feeder ......................................................................... 275

Paper Ejection Problems ............................................................................................................. 278

Solving Problems Printing from a Computer..................................................................................... 279

Nothing Prints.............................................................................................................................. 279

Product Icon Does Not Appear in Windows Taskbar ................................................................... 280

Printing is Slow ............................................................................................................................ 281

Solving Page Layout and Content Problems.................................................................................... 282

Inverted Image............................................................................................................................. 283

Too Many Copies Print ................................................................................................................ 283

Blank Pages Print ........................................................................................................................ 283

Incorrect Margins on Printout....................................................................................................... 284

Incorrect Characters Print............................................................................................................ 285

Incorrect Image Size or Position.................................................................................................. 285

Slanted Printout........................................................................................................................... 286

Solving Print Quality Problems......................................................................................................... 286

White or Dark Lines in Printout .................................................................................................... 287

Blurry or Smeared Printout .......................................................................................................... 288

Faint Printout or Printout Has Gaps ............................................................................................. 290

Grainy Printout............................................................................................................................. 291

Solving Scanning Problems ............................................................................................................. 292

Scanning Software Does Not Operate Correctly ......................................................................... 292

Cannot Start Epson Scan 2 ......................................................................................................... 293

Scanning is Slow ......................................................................................................................... 294

Solving Scanned Image Quality Problems ....................................................................................... 294

Image Consists of a Few Dots Only............................................................................................. 294

Line of Dots Appears in All Scanned Images............................................................................... 295

Straight Lines in an Image Appear Crooked ................................................................................ 295

Image is Distorted or Blurry ......................................................................................................... 295

Image Colors are Patchy at the Edges ........................................................................................ 296

Image is Too Dark ....................................................................................................................... 296

Back of Original Image Appears in Scanned Image .................................................................... 296

Ripple Patterns Appear in an Image ............................................................................................ 296

Scanned Image Colors Do Not Match Original Colors................................................................. 297

Scanned Image Edges are Cropped ........................................................................................... 297

Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 297

Solving Faxing Problems.................................................................................................................. 298

Cannot Send or Receive Faxes................................................................................................... 298

Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 300

Fax Memory Full Error Appears................................................................................................... 301

Fax Quality is Poor ...................................................................................................................... 301

Sent Fax is Received in an Incorrect Size ................................................................................... 302

Received Fax is Not Printed ........................................................................................................ 302

Uninstall Your Product Software....................................................................................................... 303

Uninstalling Product Software - Windows.................................................................................... 303

Uninstalling Product Software - Mac............................................................................................ 304

Where to Get Help............................................................................................................................ 305

Technical Specifications ........................................................................................................................ 306

Windows System Requirements ...................................................................................................... 306

Mac System Requirements .............................................................................................................. 307

Paper Specifications ........................................................................................................................ 308

Printable Area Specifications ........................................................................................................... 309

Scanning Specifications ................................................................................................................... 310

Fax Specifications ............................................................................................................................ 311

Automatic Document Feeder (ADF) Specifications .......................................................................... 312

Ink Specifications ............................................................................................................................. 313

Dimension Specifications ................................................................................................................. 313

Electrical Specifications ................................................................................................................... 314

Environmental Specifications ........................................................................................................... 314

Interface Specifications .................................................................................................................... 314

Network Interface Specifications ...................................................................................................... 315

Safety and Approvals Specifications ................................................................................................ 316

Notices ..................................................................................................................................................... 317

Important Safety Instructions............................................................................................................ 317

General Product Safety Instructions ............................................................................................ 317

LCD Screen Safety Instructions................................................................................................... 319

Wireless Connection Safety Instructions ..................................................................................... 319

Telephone Equipment Safety Instructions ................................................................................... 320

FCC Compliance Statement............................................................................................................. 320

Binding Arbitration and Class Waiver ............................................................................................... 323

Trademarks...................................................................................................................................... 326

Copyright Notice............................................................................................................................... 327

libTIFF Software Acknowledgment.............................................................................................. 327

A Note Concerning Responsible Use of Copyrighted Materials................................................... 328

Default Delay Times for Power Management for Epson Products ............................................... 328

Copyright Attribution.................................................................................................................... 328

ET-M3170 User's Guide

Welcome to the ET-M3170 User's Guide.

For a printable PDF copy of this guide, click here.

Product Basics

See these sections to learn about the basic features of your product.

Using the Control Panel Product Parts Locations Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using the Mopria Print Service Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice-activated Printing

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights Entering Characters on the LCD Screen Viewing Animations Changing LCD Screen Language Selecting the Date and Time Selecting Your Country or Region Adjusting Control Panel Sounds Preventing PC Connection via USB Adjusting the Screen Brightness

Parent topic: Product Basics

Control Panel Buttons and Lights

3 LCD screen

5 received fax light

The LCD Screen Status Icon Information

Parent topic: Using the Control Panel

power button and light

home button

help button

The LCD Screen

1 Displays various status information; select an icon to check its status or adjust its settings

2 Menu options

3 Select a tab to view different options and settings

4 Setting options

5 Select to perform an action

Parent topic: Control Panel Buttons and Lights

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions.

Icons Description

Displays the Supply Status screen.

Icons Description

Displays the network connection status; select the icon to set up or change your network connection.

• The product is not connected to a wired (Ethernet) network.

• The product is connected to a wired (Ethernet) network.

• The product is not connected to a wireless network.

• The product is searching for an SSID or experiencing a wireless network connection issue.

• The product is connected to a wireless network; the number of bars indicates the connection's signal strength.

• Wi-Fi Direct is not enabled.

• Wi-Fi Direct is enabled.

The Quiet Mode setting is enabled or disabled. Select the icon to change the setting. Depending on the selected paper type and print quality, when this feature is enabled noise is reduced during printing, but print speed may also be reduced.

Displays the number of received faxes that are waiting to be read, printed, or saved.

Displays the Fax Data Information screen.

Displays additional information or instructions, such as loading paper or placing a document on the scanner; select the icon to display the information.

There is a problem with the indicated setting; select the icon for information on resolving the problem.

Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.

On-screen keyboard

1 Displays the character count

2 Moves the cursor left or right

3 Switches between uppercase and lowercase characters

4 Switches between characters and numbers or symbols

5 Changes the keyboard layout

6 Displays a list of common domain names to choose from

7 Enters a space

8 Select when you are finished

9 Deletes the previous character

Numeric keypad

1 Cancels entry and closes the keypad

2 Select when you are finished

3 Clears the entered number

4 Deletes the previous number

Parent topic: Using the Control Panel

Viewing Animations

You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.

1. Press the help button.

You see a screen like this:

2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.

3. Select a topic from the list of available topics and follow the on-screen instructions.

While viewing the topics, you may see screens like this:

1 Displays the current step number and the total number of steps

2 Select the left arrow to view the previous step

3 Indicates your overall progress through the animation

4 Select the right arrow to view the next step

Parent topic: Using the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Scroll down and select Language.

6. Select a language.

7. Press the home icon to exit.

Parent topic: Using the Control Panel

Selecting the Date and Time

Select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Select Date/Time Settings.

6. Select Daylight Saving Time.

7. Select the setting that applies to your area:

• Winter: it is winter or your region does not use Daylight Saving Time (DST)

• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)

Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.

8. Select Date/Time.

9. Select the date format you want to use.

10. Use the numeric keypad to enter the current date, then select OK.

11. Select the time format you want to use.

12. Use the numeric keypad to enter the current time, then select OK.

13. Select Time Difference.

14. Use the + and - buttons to enter the time difference between your time zone and UTC (Coordinated Universal Time), then select OK.

Parent topic: Using the Control Panel

Selecting Your Country or Region

Before using your product, select the country or region in which you are using your product.

Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Select Country/Region.

6. Scroll up or down, if necessary, and select your country or region.

You see a confirmation screen.

7. If the setting is correct, select Yes. (If not, select No and retry.)

Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Select Sound.

6. Do one of the following:

• To mute all control panel sounds, turn the Mute setting off.

• To select a specific sound level, select Normal Mode or Quiet Mode.

Note: You can also select the icon on the home screen to switch between Normal Mode and

Quiet Mode.

7. Scroll down and select Button Press.

8. Select the – or + icon to decrease or increase the sound.

9. Select OK to exit.

Note: You can also adjust the level for various product functions.

Parent topic: Using the Control Panel

Preventing PC Connection via USB

You can disable access to your product from a USB-connected computer. This restricts non-network access to the product.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Printer Settings.

5. Scroll down and select PC Connection via USB.

6. Select Disable.

Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Select LCD Brightness.

6. Select the – or + icon to decrease or increase the brightness.

7. Select OK to exit.

Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front Product Parts - Inside Product Parts - Back

Parent topic: Product Basics

Product Parts - Front

1 Automatic Document Feeder (ADF)

2 ADF cover

3 ADF input tray

4 ADF edge guide

5 ADF document support

6 ADF output tray

1 Control panel

2 Ink tank cover

3 Ink tank

4 Paper cassette cover

5 Front cover

6 Output tray

Parent topic: Product Parts Locations

Product Parts - Inside

1 Document cover

2 Scanner glass

3 Print head

4 Edge guide

5 Paper cassette

6 Output selector

7 Printer cover

Parent topic: Product Parts Locations

Product Parts - Back

1 Output tray stopper

2 LAN port

3 USB port

4 LINE port

5 EXT port

6 AC inlet

7 Rear paper feed slot

8 Rear cover

9 Maintenance box cover

Parent topic: Product Parts Locations

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Select Sleep Timer.

6. Select the + and – icons to increase or decrease the number of minutes.

Note: You can also press the minutes field and use the displayed numeric keypad to enter the number of minutes.

7. Select OK when you are finished.

Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Basic Settings.

5. Select Power Off Timer.

6. Select a time period between 30minutes and 12h (12 hours).

Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

Print from anywhere with these Epson Connect solutions:

• Epson Email Print

• Epson iPrint Mobile App

• Epson Remote Print

Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.

Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud

Parent topic: Product Basics

Related tasks

Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select General Settings.

4. Select Web Service Settings.

5. Select Epson Connect Services.

6. Select Register.

7. Follow the instructions on the screen to activate your product's email address.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

1. Connect your product to your network. See the link below.

2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.

3. Now you are ready to send and print emails to your product's Email Print address.

Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related tasks

Setting Up Epson Connect Services

Related topics

Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.

1. Connect your product to your wireless network. See the link below.

2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.

3. Download Epson iPrint from the Apple App Store or Google Play.

4. Connect your mobile device to the same wireless network as your product.

5. Open Epson iPrint and select your Epson product.

Now you are ready to print or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.

1. Connect your Epson product to your wireless network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.

Note: Make a note of your product's email address.

3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.

4. Download and install the Remote Print software.

5. Enter the email address and optional access key of your Epson product during Remote Print setup.

6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

1. Connect your Epson product to your network. See the link below.

Note: Make a note of your product's email address and password.

3. Visit epsonconnect.com to sign into your account with the email address and password you selected.

4. Select your product, select Scan to Cloud, and select Destination List.

5. Click Add, then follow the instructions on the screen to create your destination list.

6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software.

Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary.

1. Load paper in your product.

2. Set up your product for wireless printing. See the link below.

3. Connect your Apple device to the same wireless network that your product is using.

4. Print from your device to your product.

Note: For details, see the AirPrint page on the Apple website.

Parent topic: Product Basics

Related references

Paper Source Settings Options

Related topics

Wi-Fi or Wired Networking

Using Google Cloud Print

With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.

1. Connect your Epson product to your wireless network. See the link below.

2. Note your product's IP address by checking your network status. See the link below.

3. Connect your computer or your mobile device to the same wireless network as your Epson product.

4. Enter your product's IP address into the address bar of a web browser.

5. Select the Google Cloud Print Services option.

Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product.

6. Click Register.

7. Select the checkbox to agree to the Usage Advisory and click Next.

8. Click OK to launch the sign-in page.

A separate browser window opens.

9. Enter your Google Account username and password and click Sign in, or, if you don't have an account, click Sign up for a new Google Account and follow the on-screen instructions.

10. Click Finish printer registration to complete setup and print a test page.

Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.

Setting Up Google Cloud Print on a Chromebook

Parent topic: Product Basics

Related tasks

Printing a Network Status Sheet

Related topics

Wi-Fi or Wired Networking

Setting Up Google Cloud Print on a Chromebook

With a Google Account, you can print from a Chromebook without drivers or cables.

1. Connect your Epson product to your wireless network. See the link below.

2. Turn on your Chromebook and connect it to the same wireless network as your product.

Note: See your Chromebook's documentation for details on connecting to a network.

3. Do one of the following:

• Click Add to Cloud Print in the notification that appears in the corner of your Chromebook

screen.

Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print.

• Open a web browser and enter chrome://devices in the address bar. Skip to step 5.

• If you see a registration confirmation screen instead, click Register.

4. Click Add Device.

5. Click the Register button that appears next to your product.

6. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation message.

7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page.

Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson

Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.

Parent topic: Using Google Cloud Print

Related topics

Wi-Fi or Wired Networking

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Epson Print Enabler plug-in from Google Play.

3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.

Note: If you do not see your product, tap All Printers and select your product.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using the Mopria Print Service

You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.

Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada).

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Mopria Print Service app from Google Play.

Note: On some Samsung Galaxy devices, Mopria may come preinstalled.

3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Amazon device to the same wireless network as your product.

3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.

Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Windows 10 Mobile device to the same wireless network as your product.

3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

Note: The Epson Print and Scan App does not support Windows 10 Mobile printing.

1. Connect your Epson product to your wireless network. See the link below.

2. Download Epson Print and Scan App from the Microsoft Windows Store.

3. Connect your Windows tablet to the same wireless network as your product.

4. Open Epson Print and Scan App and select your Epson product.

Now you are ready to print photos or scan.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Voice-activated Printing

Take advantage of voice-activated, hands-free printing from your Epson product with Alexa, Siri, and Google Assistant. Depending on which voice assistant you use, you can ask your product to print photos, calendars, recipes, photo props, and more. Click here for more information.

1. Connect your product to your network. See the link below.

2. Do one of the following:

• Alexa or Google Assistant: Set up your product's email address for use with Epson Connect. See

the link below to activate it from the product control panel.

• Siri: Download and install the Epson iPrint app then select your product. See the link below for

instructions.

3. Click here for instructions on how to set up your product and voice assistant to use the voiceactivated printing feature.

Now you are ready to print with your voice and your Epson product.

Parent topic: Product Basics

Related tasks

Setting Up Epson Connect Services

Related topics

Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.

Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:

• Enable security on your wireless LAN

Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network.

• Connect your product only to a network protected by a firewall

Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection.

• Change the default administrator password on your product

If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists.

Parent topic: Wi-Fi or Wired Networking

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.

1 Epson product

2 Wireless router or access point

3 Computer with a wireless interface

4 Computer

5 Internet

6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi or Wired Networking

Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.

To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup.

Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Start Setup or Change Settings.

5. Select Wi-Fi Setup Wizard.

You see a screen like this:

6. Select the name of your wireless network or select Enter Manually to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name and enable the password setting to enter the password.

Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters.

• To move the cursor, press the left or right arrow.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers and symbols, select 123#.

• To enter a space, select .

• To finish entering your network name or password, select OK.

7. Select the Enter Password field and use the displayed keyboard to enter your network password.

8. When you are finished, confirm the displayed network settings and select Start Setup to begin setup.

9. If setup was successful, select Print Check Report to print a network setup report or select OK to exit.

10. Press the home button to return to the Home screen.

The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Infrastructure Mode Setup

Related tasks

Printing a Network Status Sheet

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices.

1 Epson product

2 Computer with a wireless interface

3 Other wireless device

Connecting to a Mobile Device Enabling Wi-Fi Direct Mode (Simple AP) Modifying the Wi-Fi Direct Network Name or Password

Parent topic: Wi-Fi or Wired Networking

Connecting to a Mobile Device

You can connect a mobile device directly to the printer without a wireless router or access point.

Note: Make sure the Epson iPrint Mobile app is installed on your mobile device before connecting to the printer.

1. Press the home button, if necessary.

2. Select Wi-Fi Direct.

3. Select Start Setup.

You see this screen:

4. Do one of the following:

• For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the

instructions on your device. Select Next on the LCD screen to verify the printer information, and then open the Epson iPrint app on your device and select the printer displayed on the LCD screen. Select Complete on the LCD screen.

• For Android devices, select Android. Open the Epson iPrint app on your device and select the

printer displayed on the LCD screen. Select Complete on the LCD screen.

• For other types of devices, select Other OS Devices. Use your device to select the Wi-Fi network

name (SSID) displayed on the LCD screen, then enter the password shown.

5. Follow the instructions on the LCD screen to complete Wi-Fi Direct setup.

The Wi-Fi Direct icon displayed on the LCD screen indicates if Wi-Fi Direct is enabled on the product.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Direct Mode Setup

Enabling Wi-Fi Direct Mode (Simple AP)

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

5. Select Start Setup again.

6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen and enter the displayed password.

Note: You can also scan the QR Code on the LCD screen to view online setup instructions.

7. When you are finished, scroll down on the product's LCD screen and select OK.

8. Press the home button to return to the Home screen.

The Wi-Fi Direct icon displayed on the LCD screen indicates if Wi-Fi Direct is enabled on the product. If your device is not connected, repeat step 6 and make sure you enter the password correctly.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Direct Mode Setup

Modifying the Wi-Fi Direct Network Name or Password

You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-Fi Direct network.

Note: If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

1. Press the home button, if necessary.

2. Select the icon.

You see this screen:

3. Select Wi-Fi Direct.

4. Select Start Setup.

5. Select Change.

You see this screen:

6. Press the down arrow and do one of the following:

• To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select

Change, then use the on-screen keyboard to enter the new network name.

• To change the Wi-Fi Direct password, select Change Password and select Yes. Use the on-

screen keyboard to enter your new Wi-Fi Direct password.

Note: Your password must be at least 8 and no more than 22 characters long.

Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will

be disconnected when you change the network name or password.

7. When entering your Wi-Fi Direct network name or password, do the following:

• To move the cursor, press the left or right arrow.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers and symbols, select 123#.

• To enter a space, select .

• To finish entering your network name or password, select OK.

8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.

Note: Make a note of the SSID and password that appear.

9. Press the home button to return to the Home screen.

Computers and wireless devices can now access the product using the new network name and password.

Parent topic: Wi-Fi Direct Mode Setup

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking

Using WPS to Connect to a Network

If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Start Setup or Change Settings.

5. Select Push Button Setup (WPS).

6. Follow the instructions on the LCD screen to complete WPS setup.

Note: Make sure you press Start Setup within two minutes of activating WPS on your router.

7. Press the home button to return to the Home screen.

The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, repeat these steps to try again.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.

1. Make sure a few sheets of plain paper are loaded in the cassette.

2. Press the home button, if necessary.

3. Select Settings.

You see a screen like this:

4. Select General Settings.

5. Select Network Settings.

6. Select Network Status.

7. Select Print Status Sheet.

8. Press the start button to print the status sheet.

Examine the settings shown on the network status sheet to diagnose any problems you have.

Parent topic: Wi-Fi or Wired Networking

Related tasks

Accessing the Web Config Utility

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your product on a network.

1. Make sure a few sheets of plain paper are loaded in the cassette.

2. Press the home button, if necessary.

3. Select Settings.

You see a screen like this:

4. Select General Settings.

5. Select Network Settings.

6. Select Connection Check.

You see a screen like this:

7. Select Print Check Report to print the network connection report.

Examine any error codes and solutions shown on the network connection report.

Network Connection Report Codes and Messages

Parent topic: Wi-Fi or Wired Networking

Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report.

1 Error code

2 Message

Note: Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

Error code and message Solution

Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on.

Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product.

If you are trying to set up Wi-Fi, remove the network cable and set up Wi-Fi again. Ethernet and Wi-Fi cannot be connected at the same time.

Error code and message Solution

E2, E3, or E7

No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.

No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance.

Entered security key/password does not match the one set for your router/access point. Confirm security key/password. Contact your network administrator for assistance.

Check the following:

• Make sure your router or access point is turned on, and is correctly connected to your computer or network device.

• Turn off the router or access point, wait about 10 seconds, and turn it on again.

• Move your product closer to your router or access point, and remove any obstacles between them. Also move your product away from devices such as wireless phones or microwaves.

• Confirm that the SSID shown on the network connection report matches the label on your router or access point. Also make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly.

• If you are trying to connect using the WPS push button method, make sure your router or access point supports it.

• If you are using a network password, check the label on your router or access point to confirm that you are using the correct password, or check with your network administrator or router/access point documentation.

• If you are connecting to a smart device that generates an SSID, check the device documentation for the SSID and password you should use.

• If your wireless connection suddenly disconnects, and another smart device was added to the network using a WPS push button method or your network was set up using a non-WPS push button method, try downloading and installing your product software again.

Error code and message Solution

Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.

MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.

If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings.

• WEP-64 bit (40 bit)

• WEP-128 bit (104 bit)

• WPA PSK (TKIP/AES); also known as WPA Personal

• WPA2 PSK (TKIP/AES); also known as WPA2 Personal

• WPA (TKIP/AES)

• WPA2 (TKIP/AES)

Also make sure you are connecting to the 2.4GHz band on your network and using the password for that band.

If your router or access point has MAC address filtering enabled, register your product's MAC address so it is not filtered. Locate the MAC address on the network connection report and check your router or access point documentation for instructions.

If your router or access point is using shared authentication with WEP security, confirm that you are using the correct authentication key and index.

Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance.

If your router or access point limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions.

If your product's Obtain IP Address setting is set to Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; set a valid IP address using your product control panel or the Web Config utility.

You can also try turning off your product and the router or access point, waiting about 10 seconds, and turning them on again.

Error code and message Solution

Confirm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

E10

Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

Make sure your computer or network device are turned on. Also make sure that you can access the internet and other devices on the same network from the devices you are trying to connect to your product.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again. Download and install your product software again to reset your network settings.

Make sure other devices on the network are turned on and do the following:

• If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the settings.

• If DHCP is enabled, set your product's Obtain IP Address setting to Auto. If you want to use the DHCPassigned address as a static address, set the Obtain IP Address setting to Manual, enter the product's IP address as listed on the network connection report, and set the subnet mask to 255.255.255.0.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again.

E11

Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the network connection report is correct. Also turn on the device that is set as the default gateway.

Error code and message Solution

E12

Confirm the following

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-IP address, subnet mask, or default gateway setup is correct

Contact your network administrator for assistance.

E13

Confirm the following

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-Connection and network setup of the PC or other device is correct

Contact your network administrator for assistance.

Make sure other devices on the network are turned on and do the following:

• Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them manually.

• Confirm that the subnet mask and default gateway addresses for other devices are the same.

• Make sure the IP address does not conflict with other devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Make sure your router, access point, and/or hub are turned on. Also make sure the TCP/IP setup on your router, access point, and/or hub is not set manually; this may cause your product's network settings to differ from the manually set up devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Network Environment Messages

Message Solution

*Multiple network names (SSID) that match your entered network name (SSID) have been detected. Confirm network name (SSID).

The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.

*No more devices can be connected. Disconnect one of the connected devices if you want to add another one.

The same SSID as Wi-Fi Direct exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer.

Parent topic: Printing a Network Connection Report

Check the settings on your router and other access points to make sure each one uses a different SSID.

Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again. If you still cannot connect to your product, check the documentation that came with your router or access point for solutions.

You can connect up to 8 computers or other devices to your product using a Wi-Fi Direct (Simple AP) connection. If you want to add another device, disconnect an existing connected device first.

Change the Wi-Fi Direct SSID.

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.

Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features

Parent topic: Wi-Fi or Wired Networking

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product.

1. Print a network status sheet.

2. Locate the IP address for your product that is listed on the network status sheet.

3. On a computer or other device connected to the same network as your product, open a web browser.

4. Enter your product's IP address into the address bar.

You see the available Web Config utility options.

Parent topic: Changing or Updating Network Connections

Related tasks

Printing a Network Status Sheet

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection.

1. Disconnect the USB cable from your product.

2. Uninstall your product software.

3. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related concepts

Uninstall Your Product Software

Changing a Wi-Fi Connection to a Wired Network Connection

If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.

1. Disable your product's Wi-Fi features.

2. Connect one end of an Ethernet network cable to the product's LAN port.

3. Connect the other end to any available LAN port on your router or access point.

4. Uninstall your product software.

5. Download and install your product software from the Epson website.

6. Follow the on-screen instructions to install the software.

7. When you see the Select Your Connection screen, select Wired network connection.

8. If you see a Select Setup Option screen, select Set up printer for the first time.

9. Continue following the rest of the on-screen instructions.

Parent topic: Changing or Updating Network Connections

Related concepts

Uninstall Your Product Software

Related tasks

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.

Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation for instructions.

1. Do one of the following:

• Windows: Uninstall your product software.

• Mac: Go to the next step.

2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related concepts

Uninstall Your Product Software

Disabling Wi-Fi Features

You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.

Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Change Settings.

5. Select Others.

6. Select Disable Wi-Fi.

7. Select Start Setup to disable Wi-Fi.

8. When finished, press the home button to return to the Home screen.

Parent topic: Changing or Updating Network Connections

Loading Paper

Before you print, load paper for the type of printing you will do.

Loading Paper in the Cassette Loading Paper in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings - Control Panel Selecting the Default Paper Source Settings

Loading Paper in the Cassette

You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).

Note: Before loading paper, make sure your product is not currently printing, scanning, or copying.

1. Open the paper cassette cover.

2. Pull out the paper cassette until it stops.

Note: You cannot remove the paper cassette.

3. Slide the edge guides outward.

4. Do one of the following:

• Insert paper into the cassette with the printable side facedown and slide it in until it stops.

Note: Make sure the paper is loaded against the rear of the cassette.

• For legal-size paper, load paper using the guide line as shown.

• For 8.5 × 13 inches (216 × 330 mm) paper, load paper using the guide line as shown.

• Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown.

5. Slide the edge guides against the paper, but not too tightly.

Note: Make sure the paper fits under the tabs on the edge guides.

6. Slide the cassette back into the product until it stops.

7. Select the size and type of the paper you loaded on the product LCD screen. If your paper size is not displayed, select User Defined.

Note: If you are printing on letterhead, select Letterhead as the paper type. If you select Letterhead and you are printing on paper that is smaller than the printer driver setting, make sure you select the correct paper size setting or the printer may print beyond the edges of the paper. Two-sided printing is not available on letterhead paper.

8. Do one of the following:

• Close the paper cassette cover.

• If you loaded envelopes, thick paper, or business cards, lower the output selector to eject paper to

the front of the printer and leave the paper cassette cover open.

Note: Do not remove or insert the paper cassette during printing.

Always follow these paper loading guidelines:

• Load only the recommended number of sheets.

• Load paper short edge first and printable side facedown.

• Make sure the paper fits under the tabs on the edge guides and does not stick out from the rear of

the cassette.

• Do not load an envelope that is curled, folded, or too thin.

• Do not load windowed envelopes or envelopes with adhesive surfaces on the flaps.

• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load

one envelope at a time.

• If print quality declines when printing multiple envelopes, try loading one envelope at a time.

• Load letterhead or pre-printed paper top edge first.

• Check the paper package for any additional loading instructions.

Parent topic: Loading Paper

Related references

Paper Loading Capacity

Related tasks

Selecting the Default Paper Source Settings

Loading Paper in the Rear Paper Feed Slot

You can print documents on a variety of paper types and sizes from the rear paper feed slot.

1. Slide the edge guides out all the way.

2. Do one of the following:

• Insert one sheet of paper printable side up and short edge first, in the center of the rear paper feed

slot.

• Load one envelope in the center of the rear paper feed slot. Load it printable side up and flap edge

left.

• Load one sheet of loose-leaf or other paper with holes facing as shown. You can load one sheet at

a time in only these sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 × 356 mm]).

3. Slide the edge guides against the paper, but not too tightly.

4. If you loaded envelopes or thick paper, open the paper cassette cover, lower the output selector to eject paper to the front of the printer, and leave the paper cassette cover open.

5. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting to select the size and type of paper you loaded. If your paper size is not displayed, select User

Defined.

Note: If you are printing on letterhead, select Letterhead as the paper type. If you select Letterhead

and you are printing on paper that is smaller than the printer driver setting, make sure you select the correct paper size setting or the printer may print beyond the edges of the paper. Two-sided printing is not available on letterhead paper.

Always follow these paper loading guidelines:

• Load only one sheet or envelope at a time.

• Load paper short edge first and printable side up.

• Load letterhead or pre-printed paper top edge first.

• If you have trouble loading an envelope, press it flat before loading it.

• Do not load an envelope that is curled, folded, or too thin.

• Do not load windowed envelopes or envelopes with adhesive surfaces on the flaps.

• Check the paper package for any additional loading instructions.

Parent topic: Loading Paper

Related references

Paper Loading Capacity

Related tasks

Selecting the Default Paper Source Settings

Paper Loading Capacity

Note: The output tray holds up to 100 sheets of plain paper face down. Exceeding this limit can cause

paper to fall or a paper jam to occur. Remove printouts as necessary to keep the amount of paper in the output tray under 100 sheets.

Paper type Loading capacity

Cassette Rear paper feed slot

Plain paper

Copy paper

Letterhead paper

High-quality plain paper

Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size or smaller: 250 sheets

Legal (8.5 × 14 inches [216 × 356 mm]) size: 1 sheet

User-defined (3.5 × 5 inches [89× 127 mm] to 8.5 × 47.2 inches [215.9 x 1200 mm]): 1 sheet

User-defined (2.1 × 3.4 inches [54 × 86 mm] to 8.5 × 47.2 inches [215.9 x 1200 mm]): —

User-defined (7.2 × 10.1 inches [182 × 257 mm] to 8.5 × 11.7 inches [215.9 x 297 mm]): 1 sheet

Epson Bright White Pro Paper

200 sheets

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Epson Presentation Paper Matte 100 sheets

1 sheet

—

1 sheet

Epson Premium Presentation

20 sheets

Paper Matte

Epson Premium Presentation

1 sheet

Paper Matte Double-sided

Epson Ultra Premium

—

Presentation Paper Matte

Thick paper (25 to 68 lb [91 to 256 g/m²])

Envelopes 10 envelopes 1 envelope

Parent topic: Loading Paper

Related references

Paper Specifications

Double-sided Printing Capacity

You can print double-sided on the paper types and sizes listed here.

Paper type Size Double-sided printing capacity

Paper cassette Rear paper feed

slot

Plain paper

Copy paper

High-quality plain paper

Epson Bright White Pro Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

You cannot print double-sided on the following paper types:

• Epson Presentation Paper Matte

• Epson Premium Presentation Paper Matte

• Epson Premium Presentation Paper Matte Double-sided

• Epson Ultra Premium Presentation Paper Matte

Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm])

User-defined (7.2 × 10.1 inches [182 × 257 mm] to

8.5 × 11.7 inches [215.9 x 297 mm])

Letter (8.5 × 11 inches [216 × 279 mm])

250 sheets 1 sheet

1 sheet

200 sheets

• Envelopes

Parent topic: Loading Paper

Compatible Epson Papers

You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),

epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from

an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Paper Type Size Part number Sheet count

Epson Bright White Pro Paper Letter (8.5 × 11 inches

[216 × 279 mm])

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper Letter (8.5 × 11 inches

Epson Presentation Paper Matte Letter (8.5 × 11 inches

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Double-sided

Epson Ultra Premium Presentation Paper Matte

Parent topic: Loading Paper

Letter (8.5 × 11 inches [216 × 279 mm])

[216 × 279 mm])

Legal (8.5 × 14 inches [216 × 356 mm])

8 × 10 inches (203 × 254 mm) S041467 50

Letter (8.5 × 11 inches [216 × 279 mm])

S041586 500

S450218-4 500

S450217-4 500

S041062 100

S041067 100

S041257

S042180

S041568 50

S041341 50

100

Paper or Media Type Settings - Printing Software

For this paper Select this paper Type or Media Type setting

Plain paper

Epson Bright White Pro Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Letterhead paper Letterhead

Epson Ultra Premium Presentation Paper Matte

Thick paper 25 to 68 lb (91 to 256 g/m²)

Epson Presentation Paper Matte Presentation Paper Matte

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Doublesided

Envelopes Envelope

Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.

Parent topic: Loading Paper

Selecting the Paper Settings - Control Panel

Plain Paper / Bright White Paper

Card Stock

Premium Presentation Paper Matte

You can change the default paper size and paper type using the control panel on the product.

Note: These settings appear automatically when paper is inserted if you set the Paper Setup Auto Display setting to On.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting.

You see this screen:

3. Select Paper Size.

4. Select the paper size you loaded.

5. Select Paper Type.

6. Select the paper type you loaded.

7. Select the home button to exit.

Paper or Media Type Settings - Control Panel

Parent topic: Loading Paper

Paper or Media Type Settings - Control Panel

For this paper Select this Paper Type setting

Plain paper

Epson Bright White Pro Paper

Letterhead paper Letterhead

High-quality plain paper High Quality Plain Paper

Epson Presentation Paper Matte Presentation Matte

Plain Paper

For this paper Select this Paper Type setting

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Doublesided

Epson Ultra Premium Presentation Paper Matte

Thick paper 25 to 68 lb (91 to 256 g/m²)

Envelope Envelope

Parent topic: Selecting the Paper Settings - Control Panel

Selecting the Default Paper Source Settings

You can change default paper source settings using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings.

3. Select Auto Error Solver and select one of these options:

• Turn on this setting to display a warning and print single-sided when a 2-sided printing error

occurs, or to print only what the printer could process when a memory full error occurs.

• Turn off this setting to display an error message and stop printing if an error occurs.

4. Select the Paper Source Settings options you want to use.

Prem. Matte

Card Stock

5. When you are finished, press the home button to exit.

Paper Source Settings Options

Parent topic: Loading Paper

Paper Source Settings Options

Select the paper source options you want to use for your print jobs.

Paper Source Settings option

Paper Setting Various Select the paper size and type for each paper source

Available settings Description

Paper Source Settings option

Available settings Description

A4/Letter Auto Switching

On Select On to switch the selected paper size to match the

Off

loaded paper (Letter or A4) if the wrong size is selected

Error Notice Paper Size Notice Select On for either of these settings to display an error

message when the selected paper type or size does not match the loaded paper

select the paper size and type when you load paper in the product.

Paper Setup Auto Display

Paper Type Notice

On Select On to automatically display a menu that lets you

Off

Note: If this setting is disabled, you cannot print using

AirPrint.

Parent topic: Selecting the Default Paper Source Settings

Placing Originals on the Product

Follow the instructions here to place your original documents or photos on the product.

Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it.

Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder

Placing Originals on the Scanner Glass

You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).

Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.

1. Open the document cover.

2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner.

Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping.

Note: If you are placing an ID card on the scanner glass, position the card 0.19 inch (5 mm) from the corner of the scanner glass.

3. Close the document cover gently to keep your original in place.

Caution: Do not push down on the document cover or scanner glass or you may damage the product.

Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface.

Parent topic: Placing Originals on the Product

Related topics

Copying Scanning Faxing

Placing Originals in the Automatic Document Feeder

You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder specifications before loading them.

Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder.

Caution: Do not place photographs or valuable artwork in the ADF. Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them.

Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.

1. Open the ADF input tray.

2. Slide the ADF edge guide outward.

3. Fan your stack of originals and tap them gently on a flat surface to even the edges.

4. Insert the originals into the ADF faceup and short edge first.

Note: Do not load originals above the arrow mark on the ADF edge guide.

5. Slide the ADF edge guide against the originals, but not too tightly.

Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown. Select the link below to select the copy orientation setting that matches how you loaded your original.

ADF Original Document Specifications

Parent topic: Placing Originals on the Product

Related references

Copying Options

Related topics

Copying Scanning Faxing

ADF Original Document Specifications

You can load original documents that meet these specifications in the ADF.

Paper type Paper size Paper weight Loading capacity

Plain paper Letter (8.5 × 11 inches

[216 × 279 mm])

17 to 24 lb (64 to 95 g/m²)

Approximately 35 sheets

A4 (8.3 × 11.7 inches [210 × 297 mm])

Legal (8.5 × 14 inches

10 sheets

[216 × 356 mm])

8.5 × 13 inches (216 × 330 mm)

Caution: Do not load the following types of originals in the ADF, or they may be damaged or may damage the scanner. Use the scanner glass for these types of originals:

• Photos

• Thermal paper

• Originals containing tape, staples, or paper clips

• Originals with carbon paper backing

• Originals that are bound

• Originals with labels, stickers, or sticky notes

• Ripped, curled, folded, deteriorated, or wrinkled originals

• Originals with holes

• Transparencies

• Originals that are cut in an irregular shape or with corners that are not right angles

Parent topic: Placing Originals in the Automatic Document Feeder

Copying

See the information here to copy documents or photos using your product.

Note: Copies may not be exactly the same size as your originals.

Copying Documents or Photos Copying Options

Copying Documents or Photos

You can copy documents or photos onto various sizes and types of paper, including Epson special papers.

1. Place your original document or photo on the scanner glass or in the ADF.

2. Load the paper you want to print on in the product.

3. Press the home button, if necessary.

4. Select Copy.

You see a screen like this:

5. To print more than one copy, select Copies and use the displayed numeric keypad to select the number of copies (up to 99).

6. Change any of the displayed settings as necessary.

7. Select Advanced Settings to view and change additional copy settings, if necessary.

8. When you are ready to copy, press the start button.

Note: To cancel printing, select Cancel on the LCD screen.

Parent topic: Copying

Related references

Compatible Epson Papers Copying Options Paper Loading Capacity

Related topics

Loading Paper Placing Originals on the Product

Copying Options

Select the copying options you want to use for your copies.

Note: Not all options or settings may be available, depending on other copying settings.

Copy

Copying option Available settings Description

2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided,

1>2-Sided

Density selector Varying levels Adjusts the lightness or darkness of copies

ID Card Copy Off Select On to copy both sides of an ID card onto one side of

Advanced Settings

Copying option Available settings Description

Paper Setting Various settings Select the paper size and the paper type

also select the orientation and binding edge for your originals or copies.

a sheet of paper

Copying option Available settings Description

Reduce/Enlarge Actual Size Copies the original at its full size

45%->195% and

Automatically converts from one size to another

other conversions

Auto Fit Page Automatically sizes the image to fit the paper size you

selected

Original Size Various sizes Select the document size of your original

Multi-Page Single Page Copies each page of the original onto an individual sheet

2-up Copies multiple page documents onto one sheet. Scroll

down and select the document orientation and layout order settings as necessary.

Original Type Text Specifies the document type of your originals and adjusts

Text & Image

the quality of your copies

Photo

Text & Image (Best)

Finishing Group (Same

Pages)

Collate (Page Order)

Original Orientation

Portrait Select the orientation of your original

Landscape

Copies the originals by page and sorts each page as a group

Copies the originals collated in order and sorts them into sets

Remove Shadow Off Select On to remove the shadows in the background of the

original or in the center of booklet copies

Remove Punch Holes

Clear All Settings

Off Select On to remove the binding holes

Yes Restore all copy settings to their defaults

Parent topic: Copying

Printing from a Computer

Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet.

Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.

Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac Printing From a Chromebook Cancelling Printing Using a Product Button

Printing with Windows

You can print with your product using any Windows application, as described in these sections.

Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows Selecting Extended Settings - Windows Printing Your Document - Windows Locking Printer Settings - Windows Selecting Default Print Settings - Windows Changing Automatic Update Options

Parent topic: Printing from a Computer

Selecting Basic Print Settings - Windows

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details.

3. If necessary, select your product name as the printer you want to use.

Note: You may also need to select Properties or Preferences to view your print settings.

You see the Main tab of your printer settings window:

4. For the Paper Source setting, select where you loaded the paper you want to print on.

5. Select the size of the paper you loaded as the Document Size setting.

Note: You can also select the User-Defined setting to create a custom paper size.

6. Select the orientation of your document.

Note: If you are printing an envelope, select Landscape.

7. Select the type of paper you loaded as the Paper Type setting.

Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

8. Select the Quality setting that matches the print quality you want to use.

9. To print on both sides of the paper, select a 2-Sided Printing option.

10. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select one of the settings in the Multi-Page menu and select the printing options you want.

11. To print multiple copies and arrange their print order, select the Copies options.

12. To preview your job before printing, select Print Preview.

13. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite.

14. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu.

Note: Enabling Quiet Mode may reduce printing speed.

Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows

Parent topic: Printing with Windows

Related references

Paper or Media Type Settings - Printing Software

Related tasks

Selecting Double-sided Printing Settings - Windows

Paper Source Options - Windows

You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.

Auto Select

Automatically selects the paper source based on the selected paper size.

Paper Cassette

Selects the paper in the cassette as the paper source.

Rear Paper Feed Slot

Selects the paper in the rear feed slot as the paper source.

Parent topic: Selecting Basic Print Settings - Windows

Print Quality Options - Windows

You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen.

Draft

For draft printing on plain paper.

Standard

For everyday text and image printing.

High

For photos and graphics with high print quality.

Parent topic: Selecting Basic Print Settings - Windows

Multi-Page Printing Options - Windows

You can select any of the available options in the Multi-Page menu to set up your multi-page print job.

2-Up and 4-Up

Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.

2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster

Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.

Parent topic: Selecting Basic Print Settings - Windows

Selecting Double-sided Printing Settings - Windows

You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab.

Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.

1. Select one of the following options for 2-Sided Printing:

• Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper

on the long edge.

• Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper

on the short edge.

2. Click the Settings button.

You see this window:

3. Select the double-sided printing options you want to use.

4. Click OK to return to the Main tab.

5. Click the Print Density button.

You see this window:

6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type.

7. If necessary, select the Adjustments options you want to use.

8. Click OK to return to the Main tab.

9. Print a test copy of your double-sided document to test the selected settings.

10. Follow any instructions displayed on the screen during printing.

Double-sided Printing Options - Windows Print Density Adjustments - Windows

Parent topic: Printing with Windows

Related tasks

Selecting Basic Print Settings - Windows

Double-sided Printing Options - Windows

You can select any of the available options on the Binding Settings window to set up your double-sided print job.

Binding Edge Options

Select a setting that orients double-sided print binding in the desired direction.

Binding Margin Options

Select options that define a wider margin to allow for binding.

Start Page

Selects whether printing starts on the front or back page.

Create Folded Booklet Options

Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.

Parent topic: Selecting Double-sided Printing Settings - Windows

Print Density Adjustments - Windows

You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job.

Print Density

Sets the level of ink coverage for double-sided printing.

Increase Ink Drying Time

Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing to prevent ink smearing.

Parent topic: Selecting Double-sided Printing Settings - Windows

100

Epson EcoTank ET-M3170 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product Basics

Using the Control Panel

Control Panel Buttons and Lights

The LCD Screen

Status Icon Information

Entering Characters on the LCD Screen

Viewing Animations

Changing LCD Screen Language

Selecting the Date and Time

Selecting Your Country or Region

Adjusting Control Panel Sounds

Preventing PC Connection via USB

Adjusting the Screen Brightness

Product Parts Locations

Product Parts - Front

Product Parts - Inside

Product Parts - Back

Using Power Saving Settings

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Setting Up Epson Connect Services

Using Epson Email Print

Using the Epson iPrint Mobile App

Using Epson Remote Print

Using Epson Scan to Cloud

Using AirPrint

Using Google Cloud Print

Setting Up Google Cloud Print on a Chromebook

Android Printing Using the Epson Print Enabler

Using the Mopria Print Service

Using Fire OS Printing

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Voice-activated Printing

Wi-Fi or Wired Networking

Network Security Recommendations

Wi-Fi Infrastructure Mode Setup

Selecting Wireless Network Settings from the Control Panel

Wi-Fi Direct Mode Setup

Connecting to a Mobile Device

Enabling Wi-Fi Direct Mode (Simple AP)

Modifying the Wi-Fi Direct Network Name or Password

Wi-Fi Protected Setup (WPS)

Using WPS to Connect to a Network

Printing a Network Status Sheet

Printing a Network Connection Report

Network Connection Report Codes and Messages

Changing or Updating Network Connections

Accessing the Web Config Utility

Changing a USB Connection to a Wi-Fi Connection

Changing a Wi-Fi Connection to a Wired Network Connection

Connecting to a New Wi-Fi Router

Disabling Wi-Fi Features

Loading Paper

Loading Paper in the Cassette

Loading Paper in the Rear Paper Feed Slot

Paper Loading Capacity

Double-sided Printing Capacity

Compatible Epson Papers

Paper or Media Type Settings - Printing Software

Selecting the Paper Settings - Control Panel

Paper or Media Type Settings - Control Panel

Selecting the Default Paper Source Settings

Paper Source Settings Options

Placing Originals on the Product

Placing Originals on the Scanner Glass

Placing Originals in the Automatic Document Feeder

ADF Original Document Specifications

Copying

Copying Documents or Photos

Copying Options

Printing from a Computer

Printing with Windows

Selecting Basic Print Settings - Windows