Printed Characters Are Incorrect or Garbled. . . . 90
e Printed Image Is Inverted...............91
Mosaic-Like Patterns in the Prints............91
e Printout Problem Could Not be Cleared. . . . 91
Other Printing Problems.................... 91
Printing Is Too Slow......................91
Printing Slows Down Dramatically During
Continuous Printing..................... 92
Other Problems...........................92
Operation Sounds Are Loud................92
Application Is Blocked by a Firewall (for
Windows Only).........................92
Ink Spilled.............................92
Soware
and Data.............83
Appendix
Te ch n i ca l
Printer Specications.....................93
Specications
.....................93
3
User's Guide
Contents
Interface Specications....................94
Dimensions............................94
Electrical Specications...................94
Environmental Specications...............95
System Requirements.....................95
Regulatory Information.....................96
Standards and Approvals for European Model. . . 96
Restrictions on Copying...................96
Transporting and Storing the Printer............96
Copyright...............................99
Trademarks..............................99
Where to Get Help........................100
Technical Support Web Site................100
Contacting Epson Support................100
4
User's Guide
About This Manual
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson soware applications.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, solving
problems, and so on.
❏ User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “
Soware
Soware
Update Tools (EPSON
Updater on your computer. EPSON
Soware
Updater)” on page 71
Soware
Updater checks for available updates of
Using the Manual to Search for Information
PDF manual allows you to search for information you are looking for by keyword, or jump directly to
e
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
in the search window,
nd
specic
5
User's Guide
About This Manual
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏ Windows : H o l d down Alt, and then press ←.
❏ Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
6
User's Guide
About This Manual
Related Information
& Links to related sections.
Descriptions Used in this Manual
❏ Screenshots of the printer driver screens are from Windows 10 or macOS High Sierra. e content displayed on
the screens varies depending on the model and situation.
❏ Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏
Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
Win d o w s® 10 operating system
®
Win d o w s® 8.1 operating system
®
Win d o w s® 8 operating system
®
Win d o w s® 7 operating system
®
Win d o w s Vis ta® operating system
®
Win d o w s® XP operating system
®
Win d o w s® XP Professional x64 Edition operating system
®
Win d o w s Ser v e r® 2016 operating system
®
Win d o w s Ser v e r® 2012 R2 operating system
®
Win d o w s Ser v e r® 2012 operating system
®
Win d o w s Ser v e r® 2008 R2 operating system
®
Win d o w s Ser v e r® 2008 operating system
®
Win d o w s Ser v e r® 2003 R2 operating system
®
Win d o w s Ser v e r® 2003 operating system
®
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite,
OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
7
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except
as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Safety Instructions for Ink
❏ Be careful not to touch ink when you handle the ink tank, ink tank cap, and opened ink bottle or ink bottle cap.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes,
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
them immediately with water. If discomfort or vision problems continue
ush
aer
❏ Do not disassemble the maintenance box; otherwise ink may get into your eyes or on your skin.
❏ Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
❏ Keep ink bottle, the ink tank unit, and maintenance box out of the reach of children. Do not allow children to
drink from or handle the ink bottle and ink bottle cap.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
8
User's Guide
Important Instructions
Advisories and Warnings for Setting Up the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a
will not operate properly if it is tilted at an angle.
❏ Allow space above the printer so that you can fully raise the printer cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
stable surface that extends beyond the base of the printer in all directions. e printer
at,
Advisories and Warnings for Using the Printer
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable and ink tubes inside the printer.
❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
P
❏ Always turn the printer o using the
P
until the
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops
ashing.
button. Do not unplug the printer or turn o the power at the outlet
Advisories and Warnings for Transporting or Storing the Printer
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
9
User's Guide
Important Instructions
❏ Before transporting the printer, make sure that the print head is in the home (far right) position.
10
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
Control panelAllows you to operate the printer and indicates the printer's status.
A
Printer coverOpen to rell the ink tank or to remove jammed paper.
B
Ink tank coverOpen to rell the ink tank.
C
Ink tank cap
D
Ink tankContains black ink and is located on the print head.
E
front coverOpen when removing jammed paper.
F
Paper cassette coverOpen to load paper in the paper cassette.
G
feeder guardPrevents foreign substances from entering the printer. This cover should
A
usually be closed.
11
User's Guide
Rear Paper Feed SlotLoads paper.
B
Edge guideFeeds the paper straight into the printer. Slide to the edges of the paper.
C
Output trayHolds the ejected paper.
D
Output switch leverRaise to output paper to the output tray. Lower to output paper facing up to
E
Edge guideFeeds the paper straight into the printer. Slide to the edges of the paper.
F
paper guide extensionSlide out to load legal size paper.
G
Paper cassetteLoads paper.
H
Printer Basics
the front of the printer.
Rear coverRemove when removing jammed paper.
A
USB portConnects a USB cable to connect with a computer.
B
AC inletConnects the power cord.
C
Related Information
“Control Panel” on page 13
&
12
User's Guide
Control Panel
Buttons and Functions
Printer Basics
A
B
Functions using Button Combination
Turns the printer on or o.
Unplug the power cord after checking that the power light is o.
Stops the current operation. Cancels paper out errors and paper jam errors.
Hold this button down for ve seconds until the
+
Print Nozzle Check Pattern
Turn the printer on while holding down the
The total number of pages fed through the printer is also printed as well as the nozzle check
pattern.
Lights and Printer Status
P
button ashes to run print head cleaning.
y
button to print the nozzle check pattern.
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
13
User's Guide
Printer Basics
: On
: Flashing
LightSituationSolutions
Initial ink charging may not be complete.See the Start Here poster to complete initial ink
charging.
No paper is loaded or more than one sheet
has been fed at a time.
Flashing slowly (at 1.25 second intervals)
A paper jam has occurred.
Flashing fast (at 0.5 second intervals)
Paper remains inside the printer.
When the power is on or ashing
❏ The printer was not turned o correctly.*
❏ Because the printer was turned o while
operating, the nozzles may have dried
and clogged.
* The power was turned o with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.
When the power is o
The printer has started in recovery mode
because the rmware update failed.
Load paper and press the
Remove the paper and press the
Load A4 size paper in the rear paper feed slot, and
then press the button to remove the paper inside.
Load paper in the portrait direction.
❏ After clearing the error by pressing the
we recommend performing a nozzle check. Cancel
any pending print jobs.
❏ To turn o the printer, make sure you press the
button.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable.
2. Visit your local Epson website for further
instructions.
button.
button.
button,
P
Flashing simultaneously
The printer cover is open.
Flashing simultaneously
The output switch lever is lowered.
Flashing simultaneously
The output switch lever is raised.
Flashing alternately
A maintenance box is nearing or at the end
of its service life.
14
Close the printer cover until it clicks.
Raise the output switch lever.
Open the paper cassette cover, and then lower the
output switch lever.
The maintenance box needs to be replaced.
When a message saying that you can continue
printing is displayed on the computer, press the
button to continue printing. The lights stop ashing
for the time being, however, they will continue to
at regular intervals until the maintenance box is
ash
replaced.
User's Guide
Printer Basics
LightSituationSolutions
A printer error has occurred.Open the printer cover and remove any paper inside
the printer. Turn the power o and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
Related Information
& “Removing Jammed Paper” on page 77
& “Contacting Epson Support” on page 100
& “Installing Applications” on page 72
15
User's Guide
Preparing the Printer
Preparing the Printer
Loading Papers
Available Paper and Capacities
Note:
e paper size displayed diers depending on the driver.
Genuine Epson Paper
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Note:
❏ e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
❏ When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
Standard or Normal.
Paper suitable for printing documents
Media NameSizeLoading Capacity (Sheets)2-Sided
Printing
Paper CassetteRear Paper
Feed Slot
Epson Bright White Ink Jet
Paper
Paper suitable for printing documents and photos
Media NameSizeLoading Capacity (Sheets)2-Sided
A42001✓
Printing
Paper CassetteRear Paper
Feed Slot
Epson Photo Quality Ink Jet
Paper
Epson Matte PaperHeavyweight
Epson Double-Sided Matte
Paper
A41001–
A4201–
A411–
16
User's Guide
Preparing the Printer
Related Information
& “Part Names and Functions” on page 11
Commercially Available Paper
Plain papers
Media NameSizeLoading Capacity (Sheets)2-Sided
Printing
Paper CassetteRear Paper
Feed Slot
Plain paper
Copy paper
Letterhead
High quality plain paper
*1Paper on which information such as the sender's name or corporation name are pre-printed in the header. There must be a
*1
margin of 3 mm or more at the top of the paper. 2-sided printing is not available for letterhead paper.
Letter, A42501✓
B5, 16K (195×270 mm)2501✓
A5, A6, B62501-
Legal, Indian-Legal, 8.5×13
in.
User Dened (mm)
89×127 to 215.9x1200
User Dened (mm)
54x86 to 215.9×1200
User Dened (mm)
182x257 to 215.9×297
11-
11-
-1-
11✓
Thick papers
Media NameSizeLoading Capacity (Sheets)2-Sided
Printing
Paper CassetteRear Paper
Feed Slot
Thick paper
(91 to 256 g/m)
Letter, A4, B5, A5, A6, Legal-1-
User Dened (mm)
89×127 to 215.9×1200
-1-
Envelopes
Media NameSizeLoading Capacity (Envelopes)2-Sided Printing
EnvelopeEnvelope #10, Envelope
DL, Envelope C6
Paper
Cassette
101–
Rear Paper Feed
Slot
17
User's Guide
Preparing the Printer
Related Information
& “Part Names and Functions” on page 11
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the
sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled,
paper may cause paper jams and smears on the printout.
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to
Related Information
& “Printer Specications” on page 93
it or curl it slightly in the opposite direction before loading. Printing on curled
atten
conrm
the paper
specications.
18
User's Guide
Preparing the Printer
Loading Paper in the Paper Cassette
1.Open the paper cassette cover until it clicks.
2. Check that the printer is not operating, and then slide out the paper cassette.
Important:
c
paper cassette cannot be removed.
e
3.
Slide the edge guides to their maximum position.
19
User's Guide
Preparing the Printer
4. With the printable side facing down, load paper until it touches the back of the paper cassette.
Important:
c
Do not load more than the maximum number of sheets specied for the paper.
❏ 8.5 x 13 in.
Load paper using the line.
❏ Legal
Load paper using the line.
20
User's Guide
Preparing the Printer
5. Slide the edge guides to the edges of the paper.
6. Insert the paper cassette gently.
7. Close the paper cassette cover when loading paper shorter than A4 size.
8. When you load business card size paper, lower the output switch lever to output the paper to the front of the
printer.
Note:
❏ We also recommend outputting envelopes to the front of the printer.
❏ For letterhead paper, select Letterhead as the paper type.
❏ For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print
beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the
printer. Make sure you select the correct paper size setting.
❏ 2-sided printing is not available for letterhead paper. Also, the print speed may be slower.
Related Information
& “Paper Handling Precautions” on page 18
& “Available Paper and Capacities” on page 16
& “List of Paper Type” on page 24
& “Loading Envelopes and Precautions” on page 24
21
User's Guide
Preparing the Printer
Loading Paper in the Rear Paper Feed Slot
1. Open the feeder guard.
2.Slide out the edge guides.
3. Load a single sheet of paper at the center of the rear paper feed slot with the printable side facing up.
❏ Envelopes
❏ Pre-punched paper
22
User's Guide
Preparing the Printer
Note:
❏ Load a single sheet of paper without binding holes at the top and bottom.
❏ Adjust the print position of your le to avoid printing over the holes.
4. Slide the edge guides to the edges of the paper.
5. When you load thick paper or business card size paper, lower the output switch lever to output the paper to
the front of the printer.
Note:
We also recommend outputting envelopes to the front of the printer.
Note:
❏ For letterhead paper, select Letterhead as the paper type.
❏ For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print
beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the
printer. Make sure you select the correct paper size setting.
❏ 2-sided printing is not available for letterhead paper. Also, the print speed may be slower.
Related Information
& “Paper Handling Precautions” on page 18
& “Available Paper and Capacities” on page 16
& “Loading Envelopes and Precautions” on page 24
23
User's Guide
Preparing the Printer
Loading Envelopes and Precautions
Load envelopes in the center of the rear paper feed slot short edge rst with the ap facing down, and slide the
edge guides to the edges of the envelopes.
Load envelopes in the paper cassette with the ap facing up, and then slide the edge guides to the edges of the
envelopes.
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏ Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
&
“Available Paper and Capacities” on page 16
& “Loading Paper in the Paper Cassette” on page 19
List of Paper Type
To obtain optimum printing results, select the paper type that suits the paper.
❏ Printed paper is ejected to the output tray with the printed side facing down. For A4 size plain paper (with a
thickness of 80g/m²), up to 100 sheets can be ejected at a time. Outputting more than 100 sheets may cause
paper to fall or a paper jam to occur. Remove any excess paper so that it does not exceed the maximum number
of sheets that can be ejected.
❏ When you load thick paper or business card size paper, lower the output switch lever to output paper to the
front of the printer. We also recommend outputting envelopes to the front of the printer.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not
connected for 30 minutes.
Saving Power - Windows
1.Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
3.Do one of the following.
Note:
Your produ c t may h ave th e Power O Timer feature or Power O If Disconnected and Power O If Disconnected
features depending on the location of purchase.
25
User's Guide
Preparing the Printer
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click
Send.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period in the Power O If Inactive or Power O IfDisconnected setting, and then click Send.
4. Click OK.
Saving Power - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Your produ c t may h ave th e Power O Timer feature or Power O If Inactive and Power O If Disconnected features
depending on the location of purchase.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and clickApply.
❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period in the Power O If Inactive or Power O IfDisconnected setting, and then click Apply.
26
User's Guide
Printing
Printing
Printing from the Printer Driver on Windows
Accessing the Printer Driver
When accessing the printer driver from the computer's control panel, the settings are applied to all of the
applications.
Accessing the printer driver from the control panel
❏ Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vie w d evi c es and p r inters inHardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w de v ices a nd pri n t e r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vie w dev i ces a n d pr inte r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏ Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Printing preferences.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Printing Basics
Note:
Operations may dier depending on the application. See the application's help for details.
1. Open the
Load paper in the printer if it has not already been loaded.
you want to print.
le
27
User's Guide
Printing
2. Select Print or Page Setup from the File menu.
3. Select your printer.
4. Select Preferences or Properties to access the printer driver window.
5. Change the settings as necessary.
See the menu options for the printer driver for details.
Note:
❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
❏ When you select Print Preview, you can see a preview of your document before printing.
6. Click OK to close the printer driver window.
7. Click Print.
Note:
When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat
the procedure from step 2.
Related Information
& “Available Paper and Capacities” on page 16
& “Loading Paper in the Paper Cassette” on page 19
& “List of Paper Type” on page 24
& “Main Tab” on page 42
28
User's Guide
Printing
Printing on 2-Sides
You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages
and folding the printout.
Note:
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
& “Available Paper and Capacities” on page 16
Print Settings
1. On the printer driver's Main tab, select an option from 2-Sided Printing.
2. Click Settings, make the appropriate settings, and then click OK.
Make settings for Print Density if necessary.
Note:
❏ To print a folded booklet, select Booklet.
❏ When setting Print Density, you can adjust print density according to the document type.
❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print
Density Adjustment window and for Quality on the Main tab.
3. Click Print.
Related Information
& “Printing Basics” on page 27
& “Main Tab” on page 42
29
User's Guide
Printing
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Print Settings
On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
Related Information
& “Printing Basics” on page 27
& “Main Tab” on page 42
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that documents are stacked in page order for outputting paper to the front of
the printer.
Print Settings
On the printer driver's Main tab, select Reverse Order.
Related Information
& “Printing Basics” on page 27
30
User's Guide
Printing
& “Main Tab” on page 42
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
On the printer driver's More Options tab, select the document size from the Document Size setting. Select the
paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then selectFit to Page or Zoom to. When you select Zoom to, enter a percentage.
Select Center to print the images in the center of the page.
Related Information
& “Printing Basics” on page 27
& “More Options Tab” on page 42
Printing One Image on Multiple Sheets for Enlargement (Creating a
Poster)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
31
User's Guide
Printing
Print Settings
On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page
setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting
guide options.
Related Information
& “Printing Basics” on page 27
& “Main Tab” on page 42
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
e actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines.
32
User's Guide
Printing
1.Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
33
User's Guide
Printing
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
of the cross marks).
le
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
34
User's Guide
Printing
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7.Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
35
User's Guide
Printing
8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
36
User's Guide
Printing
10. Cut o the remaining margins along the outer guide.
Printing with a Header and Footer
You can print information such as a user name and printing date in headers or footers.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click
Settings, and then select the items you want to print.
37
User's Guide
Printing
Related Information
& “Printing Basics” on page 27
& “More Options Tab” on page 42
Printing a Watermark
You can print a watermark such as "Condential" or an anti-copy pattern on your printouts. If you print with an
anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
Anti-Copy Pattern is available under the following conditions:
❏ Paper: Plain paper, Copy paper, Letterhead, or High quality plain paper
❏ Quality: Standard
❏ Automatic 2-sided printing: Not selected
❏ Ton e C o r rection: Autom a t i c
Note:
You can also add your own watermark or anti-copy pattern.
Print Settings
On the printer driver's More Options tab, click Watermark Features, and then select Anti-Copy Pattern or
Water ma rk. Cli ck Settings to change details such as the size, density, or position of the pattern or the mark.
Related Information
& “Printing Basics” on page 27
& “More Options Tab” on page 42
Printing Multiple Files Together
Job Arranger Lite allows you to combine several
print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.
created by
les
38
dierent
applications and print them as a single
User's Guide
Printing
Print Settings
On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window
is displayed. With the Job Arranger Lite window opened, open the
le, and then repeat the above steps.
When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.
Click Print from the File menu to start printing.
Note:
If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently
working on is canceled. Click Save from the File menu to save the current job. e extension of the saved
To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite
window. Next, select Open from the File menu to select the
Related Information
“Printing Basics” on page 27
&
“Main Tab” on page 42
&
le.
that you want to combine with the current
le
is "ecl".
les
Adjusting the Print Tone
You can adjust the tone used in the print job. ese adjustments are not applied to the original data.
Print Settings
On the printer driver's More Options tab, select Custom as the Tone Correction setting. Click Advanced to open
the Ton e C orrecti on window, and then select the method of tone correction.
Note:
❏ Automatic is selected as default on the More Options tab. is setting automatically adjusts the tone to match the paper
type and print quality settings.
Related Information
“Printing Basics” on page 27
&
“More Options Tab” on page 42
&
39
User's Guide
Printing
Printing to Emphasize Thin Lines
You can thicken thin lines that are too thin to print.
Print Settings
On the printer driver's More Options tab, click Image Options in the Tone Cor re c t i o n setting. Select Emphasize
in Lines.
Related Information
& “Printing Basics” on page 27
& “More Options Tab” on page 42
Printing to Enhance Light Text and Lines
You can enhance light letters and lines to make them more visible, or to sharpen images.
Print Settings
On the printer driver's More Options tab, click Image Options in the Tone Cor re c t i o n setting. Select Enhance
Light Text and Lines.
Related Information
& “Printing Basics” on page 27
& “More Options Tab” on page 42
40
User's Guide
Printing
Printing Clear Bar Codes
You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed
cannot be scanned.
You can use this feature under the following conditions.
❏ Paper: Plain paper, Copy paper, Letterhead, High quality plain paper, ick paper, or Envelope
❏ Quality: Standard
Note:
Deblurring may not always be possible depending on the circumstances.
Print Settings
On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
Related Information
& “Printing Basics” on page 27
& “Maintenance Tab” on page 43
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
Canceling
On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click
See what's printing, right-click on the job you want to cancel, and then select Cancel.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
41
User's Guide
Printing
Main Tab
Printing PresetsAdd/Remove PresetsYou can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings
Reset Defaults
Ink LevelsDisplays how to check the ink level.
Paper Source
Document Size
OrientationSelect the orientation you want to use to print.
Paper TypeSelect the type of paper on which you print.
QualitySelect the pint quality you want to use for printing. Available settings depend on the paper type
2-Sided PrintingAllows you to perform 2-sided printing.
Displays a list of items currently set on the Main and More Options tabs.
Return all settings to their factory default values. The settings on the More Options tab are also
reset to their defaults.
Select the paper source from which the paper is fed. Select Auto Select to feed paper from the rear
paper feed slot when paper is loaded in the rear paper feed slot and the paper cassette.
Select the paper size on which you want to print. If you select User-Dened, enter the paper width
and height.
you select.
SettingsYou can specify the binding edge and the binding margins. When
printing multi-page documents, you can select to print starting from
either the front or the back side of the page.
Print DensitySelect the document type to adjust the print density. If the appropriate
print density is selected, you can prevent images from bleeding through
to the reverse side. Select User Dened to adjust the print density
manually.
Multi-Page
CopiesSet the number of copies you want to print.
Quiet ModeReduces the noise the printer makes. However, enabling this may reduce print speed.
Print PreviewDisplays a preview of your document before printing.
Job Arranger LiteSelect to print using the Job Arranger Lite feature.
Allows you to print several pages on one sheet or perform poster printing. Click Page Order to
specify the order in which pages are printed.
CollatePrints multi-page documents collated in order and sorted into sets.
Reverse OrderAllows you to print from the last page so that the pages are stacked in the
correct order after printing.
More Options Tab
Printing PresetsAdd/Remove PresetsYou can add or remove your own presets for frequently used print
settings. Select the preset you want to use from the list.
Show Settings
Displays a list of items currently set on the Main and More Options tabs.
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User's Guide
Printing
Reset Defaults
Document SizeSelect the size of your document.
Output Paper
Reduce/Enlarge
Document
Tone CorrectionAutomaticAdjusts the tone of images automatically.
Watermark FeaturesAllows you to make settings for anti-copy pattern or watermarks.
Return all settings to their factory default values. The settings on the Main tab are also reset to their
defaults.
Select the paper size on which you want to print. If the Output Paper diers from the DocumentSize, Reduce/Enlarge Document is selected automatically. You do not have to select it when
printing without reducing or enlarging the size of a document.
Allows you to reduce or enlarge the size of a document.
Fit to PageAutomatically reduce or enlarge the document to t to the paper size
selected in Output Paper.
Zoom toPrints with a specic percentage.
CenterPrints images in the center of the paper.
Custom
Image OptionsEnables print quality options such as Emphasize Text. You can also
Allows you to perform manual tone correction. Click Advanced for
further settings.
thicken thin lines to make them visible on the printouts.
Additional SettingsRotate 180°Rotates pages 180 degrees before printing. This feature is helpful when
printing on paper such as envelopes that are loaded in xed direction in
the printer.
High SpeedPrints when the print head moves in both directions. The print speed is
faster, but the quality may decline.
Mirror ImageInverts an image to print as it would appear in a mirror.
Maintenance Tab
Nozzle CheckPrints a nozzle check pattern to check if the print head nozzles are clogged.
Head CleaningCleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print
head only if some nozzles are clogged as shown in the illustration of the nozzle check pattern.
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User's Guide
Printing
Power CleaningRuns power cleaning to clean the clogged nozzles in the print head. Because this feature uses more
ink than head cleaning, run power cleaning only if most nozzles are clogged as shown in the
illustration of the nozzle check pattern.
Print Head AlignmentAligns the print head if vertical lines are misaligned.
Paper Guide CleaningCleans the paper path if the printouts are smeared.
Job Arranger LiteOpens the Job Arranger Lite window. Here you can open and edit previously saved data.
EPSON Status
Monitor 3
Monitoring
Preferences
Extended SettingsAllows you to make a variety of settings. Right-click each item to view the Help for more details.
Print QueueDisplays the jobs waiting to be printed. You can check, pause, or resume print jobs.
Printer and Option
Information
LanguageChanges the language used on the printer driver window. To apply the settings, close the printer
Software UpdateStarts EPSON Software Updater to check for the latest version of applications on the Internet.
Technical SupportAllows you to access the Epson technical support website.
Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the
consumables.
Allows you to make settings for items on the EPSON Status Monitor 3 window.
Displays the number of sheets of paper fed into the printer.
driver, and then open it again.
Printing from the Printer Driver on Mac OS
Printing Basics
Note:
Operations dier depending on the application. See the application's help for details.
1. Open the
Load paper in the printer if it has not already been loaded.
2. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
3.
Select your printer.
you want to print.
le
d
to expand the print window.
44
User's Guide
4. Select Print Settings from the pop-up menu.
Printing
Note:
On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
5. Change the settings as necessary.
See the menu options for the printer driver for details.
6. Click Print.
Related Information
& “Available Paper and Capacities” on page 16
& “Loading Paper in the Paper Cassette” on page 19
& “List of Paper Type” on page 24
& “Menu Options for Print Settings” on page 50
45
User's Guide
Printing on 2-Sides
You can print on both sides of the paper.
Printing
Note:
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
& “Available Paper and Capacities” on page 16
Print Settings
Select Two-sided Printing Settings from the pop-up menu. Select the method of 2-sided printing, and then make
the Document Type settings.
Note:
❏ Printing speed may be reduced depending on the document type.
❏ When printing photos with dense data, select Text & G raphi c s or Text & Photos in the Document Type setting. If the
printouts are smeared or ink bleeds through to the other side of the paper, adjust the Print Density and Increased Ink
Drying Time in Adjustments.
Related Information
& “Printing Basics” on page 44
& “Menu Options for Two-sided Printing Settings” on page 50
46
User's Guide
Printing
Printing Several Pages on One Sheet
You can print several pages of data on a single sheet of paper.
Print Settings
Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page
order), and Border.
Related Information
& “Printing Basics” on page 44
& “Menu Options for Layout” on page 49
Printing and Stacking in Page Order (Reverse Order Printing)
You can print from the last page so that documents are stacked in page order for outputting paper to the front of
the printer.
Print Settings
Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.
47
User's Guide
Printing
Related Information
& “Printing Basics” on page 44
& “Menu Options for Paper Handling” on page 49
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the
printer.
Print Settings
When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t
paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of
the document, select Scale down only.
When printing at a specic percentage, do one of the following.
❏ Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click
Print.
❏ Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage
in Scale, and then click OK.
Note:
Select the paper size you set in the application as the Paper Size setting.
Related Information
& “Printing Basics” on page 44
& “Menu Options for Paper Handling” on page 49
Canceling Printing
You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it
has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.
48
User's Guide
Printing
Canceling
Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.
❏ OS X Mountain Lion or later
Click
next to the progress meter.
❏ Mac OS X v10.6.8 to v10.7.x
Click Delete.
Menu Options for the Printer Driver
Open the print window in an application, select the printer, and then access the printer driver window.
Note:
Menus vary depending on the option you selected.
Menu Options for Layout
Pages per SheetSelect the number of pages to be printed on one sheet.
Layout DirectionSpecify the order in which the pages will be printed.
BorderPrints a border around the pages.
Reverse page
orientation
Rotates pages 180 degrees before printing. Select this item when printing on paper such as
envelopes that are loaded in
direction in the printer.
xed
Flip horizontallyInverts an image to print as it would appear in a mirror.
Menu Options for Color Matching
ColorSyncSelect the method for color adjustment. These options adjusts colors between the printer and the
EPSON Color Controls
computer display to minimize the
dierence
in color.
Menu Options for Paper Handling
Collate pagesPrints multi-page documents collated in order and sorted into sets.
Pages to PrintSelect to print only odd pages or even pages.
Page OrderSelect to print from the top or the last page.
Scale to t paper sizePrints to t to the paper size you loaded.
Destination Paper
Size
Scale down onlySelect when reducing the size of the document.
Select the paper size to print on.
49
User's Guide
Menu Options for Cover Page
Printing
Print Cover Page
Cover Page TypeSelect the contents of the cover page.
Select whether or not to print a cover page. When you want to add a back cover, select After
document.
Menu Options for Print Settings
Paper SourceSelect the paper source from which the paper is fed. If the printer has only one paper source, this
item is not displayed. Selecting Auto Select selects the paper source that matches the paper
setting on the printer automatically.
Media TypeSelect the type of paper on which you print.
Print QualitySelect the pint quality you want to use for printing. The options vary depending on the paper type.
Advanced SettingsAdjusts the brightness and the contrast of images.
Menu Options for Two-sided Printing Settings
Two-sided PrintingPrints on both sides of the paper.
Making Operation Settings for the Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings for Mac OS Printer Driver
❏ Skip Blank Page: Avoids printing blank pages.
❏ Quiet Mode: Reduces the noise the printer makes, however, may reduce print speed.
❏ High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏ Warning Notications: Allows the printer driver to display warning notications.
❏ Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
50
User's Guide
Printing
Canceling Printing - Printer Button
Press the y button to cancel the print job in progress.
51
User's Guide
Relling Ink and Replacing Maintenance Boxes
Relling Ink and Replacing Maintenance
Boxes
Checking the Status of the Remaining Ink and the
Maintenance Box
To
conrm
You can check the approximate service life of the maintenance box from the computer.
the actual ink remaining, visually check the ink level in the printer's tank.
Checking the Status of the Maintenance Box - Windows
1.Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Accessing the Printer Driver” on page 27
Checking the Status of the Maintenance Box - Mac OS X
1. Start the printer driver utility:
❏ Mac OS X v10.6.x to v10.9.x
Select System Preferences from the
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
❏ Mac OS X v10.5.8
Select System Preferences from the Queue > Utility.
2.
Click EPSON Status Monitor.
menu > Printers & Scanners (or Print & Scan, Print & Fax) and
menu > Print & Fax, and then select the printer. Click Open Print
Ink Bottle Codes
Epson recommends the use of genuine Epson ink bottles.
e following are the codes for genuine Epson ink bottles.
52
User's Guide
Relling Ink and Replacing Maintenance Boxes
Important:
c
❏ Epson warranty does not cover damage caused by inks other than those specied, including any genuine Epson
ink not designed for this printer or any third party ink.
❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior.
Note:
❏ Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.
❏ Although the ink bottles may contain recycled materials, this does not aect printer function or performance.
❏ Specications and appearance of the ink bottle are subject to change without prior notice for improvement.
For Europe
ProductBK: Black
ET-M1140111
M1140
*1High capacity
*2Standard capacity
Note:
For users in Europe, visit the following website for information on Epson's ink bottle yields.
http://www.epson.eu/pageyield
110*
110S*
1
2
For Asian countries except for China
BK: Black
1
005*
2
005S*
*1High capacity
*2Standard capacity
Related Information
& “Technical Support Web Site” on page 100
Ink Bottle Handling Precautions
Read the following instructions before relling ink.
Storing precautions for ink
❏ Keep the ink bottles out of direct sunlight.
53
User's Guide
Relling Ink and Replacing Maintenance Boxes
❏ Do not store the ink bottles in high or freezing temperatures.
❏
❏ Once you open an ink bottle, we recommend using it as soon as possible.
❏ Epson recommends using the ink bottle before the date printed on the package.
❏ Do not open the ink bottle package until you are ready to ll the ink tank. e ink bottle is vacuum packed to
❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
Handling precautions for relling ink
❏ e ink for this printer must be handled carefully. Ink may splatter when the ink tank is lled or relled with
❏ Use ink bottles with the correct part code for this printer.
❏ Do not shake too vigorously or squeeze the ink bottles.
❏ For optimum print results do not maintain low ink levels for extended periods of time.
❏ To obtain optimum printing results,
bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
Aer
three hours before using it.
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may
not be possible.
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
ink. If ink gets on your clothes or belongings, it may not come o.
the ink tank to the upper line at least once every year.
rell
❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the ink tank when your printer indicates to rell ink. e yields quoted for you do not include this
reserve.
Ink consumption
❏ To maintain optimum print head performance, some ink is consumed from the ink tank during maintenance
operations such as print head cleaning. Ink may also be consumed when you turn the printer on.
❏ e ink in the ink bottle supplied with your printer is partly used during initial setup. In order to produce high
quality printouts, the print head in your printer will be fully charged with ink. is one-o process consumes a
quantity of ink and therefore this bottle may print fewer pages compared to subsequent ink bottles.
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Relling
Important:
the Ink Tank
c
Epson recommends the use of genuine Epson ink bottles.
54
User's Guide
Relling Ink and Replacing Maintenance Boxes
1. Open the ink tank cover.
2.Open the cap of the ink tank.
3. While holding the ink bottle upright, turn the cap slowly to remove it.
Important:
c
❏ Be careful not to spill any ink.
❏ Do not touch the top of the ink bottle
removing the cap; otherwise you may be smeared with ink.
aer
55
User's Guide
Relling Ink and Replacing Maintenance Boxes
4.Align the tip of the bottle with the lling port, and then stand the bottle slowly to insert it into the lling port.
Important:
c
Do not allow the top of the ink bottle to hit against any objects
Note:
If the ink does not start owing into the tank, remove the ink bottle and try reinserting it.
5.When the ink reaches the upper line, pull out the bottle.
Ink pours into the tank just by holding the bottle normally without squeezing. e ink ow stops
automatically when the ink is
to the upper line.
lled
removing its cap; otherwise ink may spill.
aer
56
User's Guide
Relling Ink and Replacing Maintenance Boxes
Important:
c
Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.
6. Tighten the cap of the ink bottle.
Note:
If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.
7. Close the ink tank cap securely.
8. Close the ink tank cover rmly.
9. If the H light ashes, press the y button.
57
User's Guide
Relling Ink and Replacing Maintenance Boxes
Related Information
& “Ink Bottle Codes” on page 52
& “Ink Bottle Handling Precautions” on page 53
& “Ink Spilled” on page 92
Maintenance Box Code
e maintenance box can be purchased and replaced by the user.
Epson recommends the use of a genuine Epson maintenance box.
e following is the code for the genuine Epson maintenance box.
T04D1
Important:
c
Once a maintenance box has been installed in a printer it cannot be used with other printers.
Maintenance Box Handling Precautions
Read the following instructions before replacing the maintenance box.
❏ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
❏ Do not drop the maintenance box or subject it to strong shocks.
❏ Do not replace the maintenance box during printing; otherwise, ink may leak.
❏ Do not remove the maintenance box and its cover except when replacing the maintenance box; otherwise ink
may leak.
❏ When the cover cannot be reattached, the maintenance box may not be installed correctly. Remove the
maintenance box, and re-install it.
❏ Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
❏ Do not touch the openings in the maintenance box as you may get smeared with ink.
❏ Do not reuse a maintenance box which has been removed and le detached for a long period. Ink inside the box
will have solidied and no more ink can be absorbed.
❏ Keep the maintenance box out of direct sunlight.
❏ Do not store the maintenance box in high or freezing temperatures.
Replacing a Maintenance Box
In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink
leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the
maintenance box has reached its limit. Whether and how oen this is required will vary according to the number
of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.
Replace the maintenance box when you are promoted to do so. e Epson Status Monitor, your LCD, or lights on
58
User's Guide
Relling Ink and Replacing Maintenance Boxes
the control panel will advise you when this part needs replacing. e need for replacement of the box does not
mean that your printer has ceased to operate in accordance with its
cover the cost of this replacement. It is a user-serviceable part.
Note:
When it is full, you cannot print and clean the print head until the maintenance box is replaced to avoid ink leakage.
1.
Remove the new maintenance box from its package.
Important:
specications. e
Epson warranty does not
c
Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
Note:
A transparent bag for the used maintenance box is provided with the new maintenance box.
2. Loosen the screw with a at-head screwdriver, and then remove the cover.
3.Remove the used maintenance box.
Important:
c
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get
smeared with ink.
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User's Guide
Relling Ink and Replacing Maintenance Boxes
4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the
bag shut.
5. Insert the new maintenance box all the way into the printer. Make sure you insert the box in the correct
direction.
6. Reattach the cover.
Related Information
& “Maintenance Box Code” on page 58
& “Maintenance Box Handling Precautions” on page 58
60
User's Guide
Maintaining the Printer
Maintaining the Printer
Preventing the Print Head from Drying
Always use the power button when turning the printer on and o.
Check that the power light is o before you disconnect the power cord.
e ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it
from drying, make sure the print head is capped properly to prevent the ink from drying.
When the power cord is unplugged or a power outage occurs while the printer is in operation, the print head may
not be capped properly. If the print head is
In these cases, turn the printer on and o again as soon as possible to cap the print head.
as it is, it will dry out causing nozzles (ink outlets) to clog.
le
Check if Nozzles are Clogged (Nozzle Check)
If the nozzles are clogged, the printouts become faint or visible banding appears.
When print quality has declined, rst use the nozzle check feature to check if the nozzles are clogged.
Check if Nozzles are Clogged (Nozzle Check) - Printer Buttons
1. Load A4-size plain paper in the paper cassette.
2.Press the
3.While holding down the
power light ashes.
P
button to turn o the printer.
y
button, press the P button to turn on the printer for at least
seconds until the
ve
e nozzle check pattern is printed.
Note:
It may take some time to start printing the nozzle check pattern.
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User's Guide
Maintaining the Printer
4.Examine the printed pattern, and then perform one of the following options depending on the print results.
❏ A:
All lines are printed. No further steps are needed.
❏ B or close to B: Clean the print head.
When some nozzles are clogged, perform head cleaning. For details, see the related information below.
❏ C or close to C: Power Clean the print head.
When most lines are broken or most segments are missing, perform power cleaning. For details, see the
related information below.
Related Information
&
“Loading Paper in the Paper Cassette” on page 19
&
“Cleaning the Print Head (Head Cleaning)” on page 64
&
“Power Cleaning the Print Head (Power Cleaning)” on page 65
Check if Nozzles are Clogged (Nozzle Check) - Windows
1. Load A4-size plain paper in the paper cassette.
2.Access the printer driver window.
3.
Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions to print the nozzle check pattern.
5.Examine the printed pattern, and then perform one of the following options depending on the print results.
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User's Guide
Maintaining the Printer
❏ A:
All lines are printed. No further steps are needed.
❏ B or close to B: Clean the print head.
When some nozzles are clogged, perform head cleaning. For details, see the related information below.
❏ C or close to C: Power Clean the print head.
When most lines are broken or most segments are missing, perform power cleaning. For details, see the
related information below.
Related Information
& “Accessing the Printer Driver” on page 27
“Loading Paper in the Paper Cassette” on page 19
&
“Cleaning the Print Head (Head Cleaning)” on page 64
&
& “Power Cleaning the Print Head (Power Cleaning)” on page 65
Check if Nozzles are Clogged (Nozzle Check) - Mac OS
1. Load A4-size plain paper in the paper cassette.
5. Follow the on-screen instructions to print the nozzle check pattern.
6.
Examine the printed pattern, and then perform one of the following options depending on the print results.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
❏ A:
All lines are printed. No further steps are needed.
❏ B or close to B: Clean the print head.
When some nozzles are clogged, perform head cleaning. For details, see the related information below.
❏ C or close to C: Power Clean the print head.
When most lines are broken or most segments are missing, perform power cleaning. For details, see the
related information below.
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User's Guide
Maintaining the Printer
Related Information
& “Loading Paper in the Paper Cassette” on page 19
& “Cleaning the Print Head (Head Cleaning)” on page 64
& “Power Cleaning the Print Head (Power Cleaning)” on page 65
Cleaning the Print Head (Head Cleaning)
When printouts are faint or visible banding appears, the nozzles are clogged. When print quality has declined, use
the nozzle check feature to check if the nozzles are clogged, and then clean the print head. For details on how to
run the nozzle check, see the related information below.
Important:
c
❏ Do not open the printer cover or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏ Because print head cleaning uses some ink, clean the print head only if quality declines.
❏ When ink is low, you may not be able to clean the print head.
❏ If print quality has not improved aer repeating nozzle check and head cleaning about three times, wait for at
least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary.
We recommend to turn o the printer. If print quality has still not improved, contact Epson support.
To prevent the print head from drying out, do not unplug the printer while the power is on.
Cleaning the Print Head - Printer Buttons
Hold the y button down for at least ve seconds until the power light starts ashing.
Print head cleaning starts.
Note:
It may take some time to start print head cleaning.
the power light stops
Aer
have been un-clogged.
For details on how to run the nozzle check, see the related information below.
Repeat the nozzle check and head cleaning up to three times until all lines are printed correctly.
ashing,
turn o the printer, run nozzle check, and then check if the print head nozzles
Related Information
& “Check if Nozzles are Clogged (Nozzle Check)” on page 61
Cleaning the Print Head - Windows
1.Access the printer driver window.
2.
Click Head Cleaning on the Maintenance tab.
3.Follow the on-screen instructions.
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User's Guide
Maintaining the Printer
Aer the print head cleaning is nished, run Nozzle Check and then check if the print head nozzles have been unclogged. For details on how to run the nozzle check, see the related information below.
Repeat the steps up to three times until all lines are printed correctly.
Related Information
& “Accessing the Printer Driver” on page 27
& “Check if Nozzles are Clogged (Nozzle Check)” on page 61
Cleaning the Print Head - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Aer the print head cleaning is nished, run Nozzle Check and then check if the print head nozzles have been unclogged. For details on how to run the nozzle check, see the related information below.
Repeat the steps up to three times until all lines are printed correctly.
Related Information
& “Check if Nozzles are Clogged (Nozzle Check)” on page 61
Power Cleaning the Print Head (Power Cleaning)
power cleaning feature may improve print quality in the following cases.
e
❏ e most nozzles are clogged.
❏ You performed the nozzle check and head cleaning three times and then waited for at least six hours without
printing, but print quality still did not improve.
Before running this feature, use the nozzle check feature to check if the nozzles are clogged, read the following
instructions, and then power clean the print head.
Important:
c
Make sure that there is enough ink in the ink tank.
Visually check the ink tank is at least a third full. Low ink levels during Power Cleaning could damage the product.
Important:
c
An interval of 12 hours is required between each Power Cleaning.
Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. erefore, to avoid
unnecessary ink usage, you must wait 12 hours before you try it again.
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User's Guide
Maintaining the Printer
Important:
c
Maintenance box replacement may be required.
Ink will be deposited to the maintenance box. If it becomes full, you must prepare and install a replacement
maintenance box to continue printing.
Note:
When the ink levels or the free space in the maintenance box are insucient for Power Cleaning, you cannot run this
feature. Even in this case, the levels and the free space for printing may remain.
Related Information
& “Check if Nozzles are Clogged (Nozzle Check)” on page 61
Running Power Cleaning - Windows
1.Access the printer driver window.
2.
Click Power Cleaning on the Maintenance tab.
3.Follow the on-screen instructions.
Related Information
& “Accessing the Printer Driver” on page 27
& “Check if Nozzles are Clogged (Nozzle Check)” on page 61
Running Power Cleaning - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
is section introduces soware products available for your printer from the supplied CD.
Application for Printing Web Pages (E-Web Print)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
❏ Windows Server operating systems are not supported.
❏ Mac OS is not supported.
❏ Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
Related Information
& “Installing Applications” on page 72
Software Update Tools (EPSON Software Updater)
EPSON
You can also update the printer's rmware and manual.
Note:
Windows Server operating systems are not supported.
Installing Method
Download EPSON Soware Updater from the Epson website.
If you are using a Windows computer and cannot to download it from the website, you can install it from the
supplied soware disc.
http://www.epson.com
Soware
Updater is an application that checks for new or updated
soware
on the internet and installs it.
Starting on Windows
❏ Windows 1 0
Click the start button, and then select Epson Soware > EPSON Soware Updater.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7 / Wi ndows Vist a / Wi ndows XP
Click the start button, and then select All Programs or Programs > Epson Soware > EPSON SowareUpdater.
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User's Guide
Software Information
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Connect your computer to the network and install the latest version of applications from the website.
Note:
❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏ When reinstalling an application, you need to uninstall it rst.
1. Quit all running applications.
2.When installing the printer driver, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3.Access to the following website, and then enter the product name.
http://epson.sn
4. Select Setup, and then click Download.
5. Click or double-click the downloaded le, and then follow the on-screen instructions.
Note:
If you are using a Windows computer and you cannot download applications from the website, install them from the
soware
Related Information
& “
& “Uninstalling Applications” on page 73
disc that came with the printer.
Soware
Update Tools (EPSON
Soware
Updater)” on page 71
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1.Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
Important:
c
Do not turn o the computer or the printer until the update is complete; otherwise, the printer may
malfunction.
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User's Guide
Software Information
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Uninstalling Applications
Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1.Press the P button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
❏ Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before
uninstalling.
6. Uninstall the applications:
❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server
2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
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User's Guide
Software Information
7.Follow the on-screen instructions.
Uninstalling Applications - Mac OS
1.Download the Uninstaller using EPSON
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2.
Press the
3.To uninstall the printer driver, select System Preferences from the
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
4.
Quit all running applications.
5. Select Go > Applications > Epson
6. Select the application you want to uninstall, and then click Uninstall.
P
button to turn o the printer.
Important:
Soware
Soware
Updater.
menu > Printers & Scanners (or Print
> Uninstaller.
c
Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
e
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 71
74
User's Guide
Solving Problems
Solving Problems
Checking the Printer Status
Lights and Printer Status
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
: On
: Flashing
LightSituationSolutions
Initial ink charging may not be complete.See the Start Here poster to complete initial ink
charging.
No paper is loaded or more than one sheet
has been fed at a time.
Flashing slowly (at 1.25 second intervals)
A paper jam has occurred.
Flashing fast (at 0.5 second intervals)
Paper remains inside the printer.
Load paper and press the
Remove the paper and press the
Load A4 size paper in the rear paper feed slot, and
then press the
Load paper in the portrait direction.
button to remove the paper inside.
button.
button.
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User's Guide
Solving Problems
LightSituationSolutions
When the power is on or ashing
❏ The printer was not turned o correctly.*
❏ Because the printer was turned o while
operating, the nozzles may have dried
and clogged.
* The power was turned o with a power
strip or breaker, the plug was pulled out of
the outlet, or an electrical failure occurred.
When the power is o
The printer has started in recovery mode
because the rmware update failed.
Flashing simultaneously
The printer cover is open.
Flashing simultaneously
The output switch lever is lowered.
Flashing simultaneously
The output switch lever is raised.
❏ After clearing the error by pressing the
we recommend performing a nozzle check. Cancel
any pending print jobs.
❏ To turn o the printer, make sure you press the
button.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable.
2. Visit your local Epson website for further
instructions.
Close the printer cover until it clicks.
Raise the output switch lever.
Open the paper cassette cover, and then lower the
output switch lever.
button,
P
Flashing alternately
A maintenance box is nearing or at the end
of its service life.
A printer error has occurred.Open the printer cover and remove any paper inside
Related Information
& “Removing Jammed Paper” on page 77
& “Contacting Epson Support” on page 100
& “Installing Applications” on page 72
Checking the Printer Status - Windows
The maintenance box needs to be replaced.
When a message saying that you can continue
printing is displayed on the computer, press the
button to continue printing. The lights stop ashing
for the time being, however, they will continue to
at regular intervals until the maintenance box is
ash
replaced.
the printer. Turn the power o and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
1.Access the printer driver window.
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User's Guide
Solving Problems
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcuticon to the taskbar.
❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Accessing the Printer Driver” on page 27
Checking the Printer Status - Mac OS
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the soware to the latest version. To check the soware status,
use the soware update tool.
Related Information
& “
Soware
& “Installing Applications” on page 72
Update Tools (EPSON
Soware
Updater)” on page 71
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
Important:
c
❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down;
otherwise ink may leak.
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User's Guide
Solving Problems
Removing Jammed Paper from the Front Cover
Caution:
!
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1. Open the front cover.
2.
Lower the output switch lever.
3. Remove the jammed paper.
Important:
c
Do not touch the parts inside the printer. Doing so may cause a malfunction.
4.
Raise the output switch lever.
5.Close the front cover.
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User's Guide
Solving Problems
Removing Jammed Paper from the Rear Paper Feed Slot
Remove the jammed paper.
Removing Jammed Paper from Inside the Printer
Caution:
!
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1.Open the printer cover.
2. Remove the jammed paper.
79
User's Guide
Important:
c
Do not touch the white at cable, translucent lm, and ink tubes inside the printer. Doing so may cause a
malfunction. If you touch the translucent lm, make sure you clean it.
3.Close the printer cover until it clicks.
Solving Problems
Removing Jammed Paper from Rear Cover
1.Remove the rear cover.
80
User's Guide
2. Remove the jammed paper.
3. Remove jammed paper from the rear cover.
Solving Problems
4.Insert the rear cover in the printer.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏ Place the printer on a
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
❏ Do not load more than the maximum number of sheets
❏ Clean the roller inside the printer.
Related Information
& “Environmental Specications” on page 95
& “Paper Handling Precautions” on page 18
& “Available Paper and Capacities” on page 16
& “List of Paper Type” on page 24
surface and operate in the recommended environmental conditions.
at
specied
for the paper.
Paper Jams
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
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User's Guide
Solving Problems
Related Information
& “Removing Jammed Paper” on page 77
& “Loading Paper in the Paper Cassette” on page 19
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
& “Loading Paper in the Paper Cassette” on page 19
Ejected Paper Falls from the Output Tray
Open the feeder guard to stop ejected paper falling from the output tray.
Paper is Ejected During Printing
When you load letterhead paper (paper on which information such as the sender's name or corporation name are
pre-printed in the header), select Letterhead as the paper type setting.
Power and Control Panel Problems
Power Does Not Turn On
❏ Make sure the power cord is securely plugged in.
P
❏ Hold down the
Power Does Not Turn O
button for a little longer.
Hold down the P button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
P
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
button.
Power Turns O Automatically
❏ Wi n d o w s
Click Printer and Option Information on the printer driver's Maintenance tab.
❏ Disable the Power O If Inactive and Power O If Disconnected settings.
❏ Disable the Power O Timer setting.
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User's Guide
❏ Mac OS
Solving Problems
Select System Preferences from the
select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Printer Settings.
❏ Disable the Power O If Inactive and Power O If Disconnected settings.
❏ Disable the Power O Timer setting.
Note:
Your produ c t may h ave th e Power O Timer feature or Power O If Inactive and Power O If Disconnected features
depending on the location of purchase.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Cannot Print from a Computer
Checking the Connection (USB)
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If the USB cable cannot be recognized, change the port, or change the USB cable.
❏ If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Checking the Software and Data
❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
Related Information
“Checking for Genuine Epson Printer Drivers” on page 84
&
83
User's Guide
Solving Problems
& “Installing Applications” on page 72
Checking for Genuine Epson Printer Drivers
You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.
Windows
Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to
open the print server properties window.
❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows
Server 2012/Windows Server 2008 R2
Click the printer icon, and then click Print server properties at the top of the window.
❏ Windows Vista/Windows Server 2008
Right-click on the Printers folder, and then click Run as administrator > Server Properties.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
From the File menu, select Server Properties.
Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on
your computer.
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User's Guide
Mac OS
Solving Problems
Select System Preferences from the
select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a
genuine Epson printer driver is installed on your computer.
Related Information
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
&
“Installing Applications” on page 72
Checking the Printer Status from the Computer (Windows)
Click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs.
If unnecessary data remains, select Cancel all documents from the Printer menu.
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User's Guide
Solving Problems
❏ Make sure the printer is not oine or pending.
If the printer is
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on
the menu item).
If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in
Control Panel > Vie w dev i ces a n d pr inte r s (Printers, Printers and Faxes), see the following to select the icon.
Example)
USB connection: EPSON XXXX Series
If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON
XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
or pending, clear the
oine
or pending setting from the Printer menu.
oine
❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection.
Checking the Printer Status from the Computer (Mac OS)
Make sure the printer status is not Pause.
Select System Preferences from the
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Printout Problems
Printout is
❏ If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not
be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are
clogged.
❏ If you printed when the ink level was too low to be seen in the ink tank window,
line and then use the Power Cleaning utility to replace the ink inside the ink tubes. Aer you use the utility,
perform a nozzle check to see if print quality has improved.
Scued
or Color is Missing
the ink tank to the upper
rell
Related Information
“Check if Nozzles are Clogged (Nozzle Check)” on page 61
&
&“Relling
“Power Cleaning the Print Head (Power Cleaning)” on page 65
&
the Ink Tank” on page 54
86
User's Guide
Solving Problems
Banding or Unexpected Colors Appear
print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
e
Clean the print head if any of the print head nozzles are clogged.
Related Information
& “Check if Nozzles are Clogged (Nozzle Check)” on page 61
Colored Banding Appears at Intervals of Approximately 3.3 cm
❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
❏ Align the print head from a computer.
❏ When printing on plain paper, print using a higher quality setting.
Related Information
& “List of Paper Type” on page 24
& “Aligning the Print Head” on page 66
87
User's Guide
Solving Problems
Vertical Banding or Misalignment
❏ Align the print head.
❏ If print quality does not improve even
Related Information
& “Aligning the Print Head” on page 66
aligning the print head, print using a higher quality setting.
aer
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
Checking the printer
❏ Make sure the initial ink charging is complete.
❏ Rell the ink tank if the ink level is below the lower line.
❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏ Align the print head.
Checking the paper
❏ Use paper supported by this printer.
❏ Do not print on paper that is damp, damaged, or too old.
❏ If the paper is curled or the envelope is
❏ Do not stack the paper immediately aer printing.
❏ Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Checking the print settings
❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
❏ Print using a higher quality setting.
pued
up,
atten
it.
88
User's Guide
Solving Problems
❏ During bidirectional (or high speed) printing, the print head prints while moving in both directions, and
vertical lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed)
setting. Disabling this setting may slow down printing speed.
❏ Wi n d o w s
Clear High Speed on the printer driver’s More Options tab.
❏ Mac OS
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the High SpeedPrinting setting.
Checking the ink bottle
❏ Use ink bottles with the correct part code for this printer.
❏ Epson recommends using the ink bottle before the date printed on the package.
❏ Try to use genuine Epson ink bottles. is product is designed to adjust colors based on the use of genuine
Epson ink bottles. e use of non-genuine ink bottles may cause print quality to decline.
Related Information
& “Check if Nozzles are Clogged (Nozzle Check)” on page 61
& “Aligning the Print Head” on page 66
“Available Paper and Capacities” on page 16
&
“List of Paper Type” on page 24
&
“Paper Handling Precautions” on page 18
&
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Paper Is Smeared or Scued
❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏ When vertical banding appears or the paper is smeared, clean the paper path.
❏ Place the paper on a at surface to check if it is curled. If it is, atten it.
89
User's Guide
Solving Problems
❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scued. In
this case, enable the reduce
slow down.
Wi n d o w s
Click Extended Settings on the printer driver's Maintenance tab, and then select Short Grain Paper.
Related Information
& “Loading Paper in the Paper Cassette” on page 19
& “Cleaning the Paper Path” on page 67
setting. If you enable this setting, print quality may decline or printing may
scu
Paper is Smeared During Automatic 2-Sided Printing
When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set
the print density to lower and the drying time to longer.
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
& “Cleaning the Paper Path” on page 67
The Position, Size, or Margins of the Printout Are Incorrect
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Select the appropriate paper size setting.
❏ Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Paper Cassette” on page 19
& “Printable Area” on page 93
Printed Characters Are Incorrect or Garbled
❏ Connect the USB cable securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
90
User's Guide
Solving Problems
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏ Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
❏ Mac OS
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
& “Uninstalling Applications” on page 73
& “Installing Applications” on page 72
Other Printing Problems
Printing Is Too Slow
❏ Close any unnecessary applications.
❏ Lower the quality setting. High quality printing slows down the printing speed.
❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏ Wi n d o w s
Select High Speed on the printer driver's More Options tab.
❏ Mac OS
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High SpeedPrinting setting.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
91
User's Guide
Solving Problems
❏ Disable quiet mode. is feature slows down the printing speed.
❏ Wi n d o w s
Select O as the Quiet Mode setting on the printer driver's Main tab.
❏ Mac OS
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is o.
Other Problems
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏ Windows printer driver
Enable Quiet Mode on the Main tab.
❏ Mac OS printer driver
Select System Preferences from the
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
Ink Spilled
❏ If ink adheres to the area around the tank, wipe it o using a napless, clean cloth or cotton swab.
❏ If ink spills on the desk or oor, wipe it o immediately. When ink is dried, it will be dicult to remove the
smear. To prevent the smear from spreading, blot the ink with a dry cloth, and then wipe it with a moist cloth.
❏ If ink gets on your hands, wash them with water and soap.
92
User's Guide
Appendix
Appendix
Technical
Specications
Printer Specications
Print Head Nozzle PlacementBlack ink nozzles: 400×2 rows
*
Weight of Paper
*Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline
depending on the paper properties or quality.
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Plain Paper64 to 90 g/m(17 to 24lb)
EnvelopesEnvelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
A3.0 mm (0.12 in.)
B3.0 mm (0.12 in.)
C46.0 mm (1.81 in.)
D44.0 mm (1.73 in.)
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
A3.0 mm (0.12 in.)
B5.0 mm (0.20 in.)
C24.0 mm (0.95 in.)
D46.0 mm (1.81 in.)
93
User's Guide
Interface Specications
For ComputerHi-Speed USB
Dimensions
DimensionsStorage
❏ Width: 375 mm (14.8 in.)
❏ Depth: 347 mm (13.7 in.)
❏ Height: 151 mm (5.9 in.)
Printing
❏ Width: 375 mm (14.8 in.)
❏ Depth: 347 mm (13.7 in.)
❏ Height: 151 mm (5.9 in.)
Appendix
*
Weight
*Without the ink and the power cord.
Approx. 4.3 kg (9.5 lb)
Electrical Specications
Model100 to 240 V Model220 to 240 V Model
Rated Frequency Range50 to 60 Hz50 to 60 Hz
Rated Current0.5 to 0.2 A0.3 A
Power Consumption (with USB Connection)
Note:
❏ Check the label on the printer for its voltage.
Printing: Approx. 14.0 W (ISO/
IEC24712)
Ready mode: Approx. 3.4 W
Sleep mode: Approx. 0.6 W
Power
Approx. 0.2 W
o:
Printing: Approx. 14.0 W (ISO/
IEC24712)
Ready mode: Approx. 3.4 W
Sleep mode: Approx. 0.6 W
Power
Approx. 0.2 W
o:
❏ For European users, see the following Website for details on power consumption.
http://www.epson.eu/energy-consumption
94
User's Guide
Appendix
Environmental Specications
OperationUse the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage
*You can store for one month at 40°C (104°F).
Temperature: -20 to 40°C (-4 to 104°F)
Humidity: 5 to 85% RH (without condensation)
*
Environmental Specications for Ink Bottles
Storage Temperature
Freezing Temperature-15 °C (5 °F)
*You can store for one month at 40 °C (104 °F).
-20 to 40 °C (-4 to 104 °F)
Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F).
bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2
or later/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/
Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 SP2 or later
❏ macOS High Sierra/macOS Sierra/OS X El Capitan/OS X Yosemite/OS X Mavericks/OS X Mountain Lion/Mac
OS X v10.7.x/Mac OS X v10.6.8
Note:
❏ Mac OS may not support some applications and features.
❏ e UNIX File System (UFS) for Mac OS is not supported.
95
User's Guide
Appendix
Regulatory Information
Standards and Approvals for European Model
e following model is CE marked and in compliance with all the applicable EU Directives. For further details,
visit the following website to access the full declaration of conformities containing reference to the Directives and
harmonized standards used to declare conformity.
http://www.epson.eu/conformity
B632A
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting and Storing the Printer
When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the
printer.
96
User's Guide
Appendix
Important:
c
❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the
printer, placing it vertically, or turning it upside down; otherwise ink may leak.
❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature
changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink
bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the
bottle, for example, putting the bottle in a bag.
❏ Do not put opened ink bottles in the box with printer.
1.
Turn o the printer by pressing the
2.Make sure the power light turns
Important:
P
button.
and then unplug the power cord.
o,
c
Unplug the power cord when the power light is
position causing the ink to dry, and printing may become impossible.
Otherwise, the print head does not return to the home
o.
3. Disconnect all cables such as the power cord and USB cable.
4. Remove all of the paper from the printer.
97
User's Guide
Appendix
5. Open the printer cover. Secure the print head to the case with tape.
Make sure to close the ink tank cap securely.
6.
7. Close the ink tank cover securely.
8.Place the printer in the plastic bag and fold it closed.
9. Pack the printer in its box using the protective materials.
Important:
c
Make sure you keep the printer horizontal when transporting or storing the printer by packing it in its box;
otherwise ink may leak.
When you use the printer again, make sure you remove the tape securing the print head. If print quality has
declined the next time you print, clean and align the print head.
98
User's Guide
Appendix
Related Information
& “Part Names and Functions” on page 11
& “Check if Nozzles are Clogged (Nozzle Check)” on page 61
& “Aligning the Print Head” on page 66
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
❏ Apple, Macintosh, macOS, OS X, and ColorSync are trademarks of Apple Inc., registered in the U.S. and other
countries.
, Windows®, Windows Server®, and Windows Vista® are registered trademarks of Microso
®
❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
99
User's Guide
Appendix
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(e serial number label is usually on the back of the product.)
❏ Product model
❏ Product
(Click About, Versi on In fo, or similar button in the product soware.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the soware applications you normally use with your product
soware
version
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
100
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