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EcoTank ET-3760
User Manual
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Epson EcoTank ET-3760 User Manual

ET-3760 User's Guide

Contents

ET-3760 User's Guide................................................................................................................................ 11
Product Basics .......................................................................................................................................... 12
Using the Control Panel ..................................................................................................................... 12
Control Panel Buttons and Lights .................................................................................................. 13
Status Icon Information ............................................................................................................. 14
Product Parts Locations ..................................................................................................................... 18
Product Parts - Front ..................................................................................................................... 19
Product Parts - Inside .................................................................................................................... 21
Product Parts - Back...................................................................................................................... 23
Using Power Saving Settings ............................................................................................................. 23
Changing the Power Off Timer Settings ........................................................................................ 25
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 25
Setting Up Epson Connect Services.............................................................................................. 26
Using the Epson iPrint Mobile App ................................................................................................ 28
Using AirPrint .................................................................................................................................... 30
Using Google Cloud Print................................................................................................................... 31
Android Printing Using the Epson Print Enabler ................................................................................ 32
Using Fire OS Printing ....................................................................................................................... 32
Using Windows 10 Mobile Printing .................................................................................................... 33
Using Epson Print and Scan App with Windows Tablets ................................................................... 33
Wi-Fi or Wired Networking........................................................................................................................ 34
Network Security Recommendations ................................................................................................. 34
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Wi-Fi Infrastructure Mode Setup......................................................................................................... 35
Selecting Wireless Network Settings from the Control Panel ........................................................ 36
Wi-Fi Direct Mode Setup .................................................................................................................... 38
Wi-Fi Protected Setup (WPS)............................................................................................................. 40
Printing a Network Status Sheet......................................................................................................... 41
Printing a Network Connection Report ............................................................................................... 42
Network Connection Report Codes and Messages ....................................................................... 44
Changing or Updating Network Connections ..................................................................................... 49
Accessing the Web Config Utility................................................................................................... 49
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 50
Loading Paper ........................................................................................................................................... 53
Loading Paper in the Cassette ........................................................................................................... 53
Paper Loading Capacity..................................................................................................................... 58
Double-sided Printing Capacity.......................................................................................................... 59
Compatible Epson Papers.................................................................................................................. 60
Borderless Paper Type Compatibility ................................................................................................. 62
Paper or Media Type Settings - Printing Software.............................................................................. 63
Selecting the Paper Settings - Control Panel ..................................................................................... 63
Selecting the Default Paper Source Settings...................................................................................... 65
Paper Source Settings Options ..................................................................................................... 66
Placing Originals on the Product ............................................................................................................. 67
Placing Originals on the Scanner Glass ............................................................................................. 67
Placing Originals in the Automatic Document Feeder ........................................................................ 68
ADF Original Document Specifications .............................................................................................. 70
Copying ...................................................................................................................................................... 72
Copying Documents or Photos........................................................................................................... 72
Copying Options................................................................................................................................. 73
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Printing from a Computer ......................................................................................................................... 75
Printing with Windows ........................................................................................................................ 75
Selecting Basic Print Settings - Windows ...................................................................................... 76
Print Quality Options - Windows ............................................................................................... 78
Multi-Page Printing Options - Windows..................................................................................... 78
Double-sided Printing Options - Windows................................................................................. 81
Print Density Adjustments - Windows ....................................................................................... 82
Selecting Additional Layout and Print Options - Windows ............................................................. 83
Custom Color Correction Options - Windows............................................................................ 85
Image Options and Additional Settings - Windows.................................................................... 86
Header/Footer Settings - Windows ........................................................................................... 87
Selecting Extended Settings - Windows ........................................................................................ 89
Extended Settings - Windows ................................................................................................... 90
Printing Your Document or Photo - Windows................................................................................. 91
Locked Setting Options............................................................................................................. 94
Selecting Default Print Settings - Windows.................................................................................... 95
Changing the Language of the Printer Software Screens ......................................................... 96
Changing Automatic Update Options ............................................................................................ 97
Printing with the Built-in Epson Driver - Windows 10 S....................................................................... 98
Selecting Print Settings - Windows 10 S........................................................................................ 98
Printing on a Mac ............................................................................................................................. 102
Selecting Basic Print Settings - Mac ........................................................................................... 103
Print Quality Options - Mac ..................................................................................................... 106
Print Options - Mac ................................................................................................................. 106
Selecting Page Setup Settings - Mac .......................................................................................... 107
Selecting Print Layout Options - Mac........................................................................................... 108
Selecting Double-sided Printing Settings - Mac........................................................................... 109
Double-sided Printing Options and Adjustments - Mac........................................................... 110
Managing Color - Mac ................................................................................................................. 111
Color Matching and Color Options - Mac ................................................................................ 112
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Selecting Printing Preferences - Mac .......................................................................................... 113
Printing Preferences - Mac...................................................................................................... 114
Printing Your Document or Photo - Mac ...................................................................................... 114
Checking Print Status - Mac.................................................................................................... 116
Printing From a Chromebook ........................................................................................................... 116
Cancelling Printing Using the Product .............................................................................................. 117
Scanning .................................................................................................................................................. 118
Starting a Scan................................................................................................................................. 118
Starting a Scan Using the Product Control Panel ........................................................................ 118
Scanning to a Connected Computer ....................................................................................... 119
Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 122
Control Panel Scanning Options............................................................................................. 122
Changing Default Scan Job Settings ...................................................................................... 124
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 124
Starting a Scan from a Scanning Program................................................................................... 126
Starting a Scan from a Smart Device........................................................................................... 128
Scanning in Epson Scan 2 ............................................................................................................... 129
Additional Scanning Settings - Main Settings Tab ....................................................................... 132
Additional Scanning Settings - Advanced Settings Tab............................................................... 132
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 133
Image Format Options................................................................................................................. 134
Scan Resolution Guidelines ........................................................................................................ 135
Refilling Ink .............................................................................................................................................. 137
Ink Safety Precautions ..................................................................................................................... 137
Check Ink Levels .............................................................................................................................. 139
Checking Ink Levels on Your Product.......................................................................................... 139
Checking Ink Levels - Windows................................................................................................... 140
Checking Ink Levels - Mac........................................................................................................... 141
Disabling Special Offers with Windows ....................................................................................... 143
Purchase Epson Ink and Maintenance Box...................................................................................... 144
Ink Bottle and Maintenance Box Part Numbers ........................................................................... 144
Refilling the Ink Tanks ...................................................................................................................... 144
Maintenance Box Replacement ....................................................................................................... 149
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Adjusting Print Quality............................................................................................................................ 151
Print Head Maintenance................................................................................................................... 151
Print Head Nozzle Check............................................................................................................. 151
Checking the Nozzles Using the Product Control Panel ......................................................... 152
Checking the Nozzles Using a Computer Utility...................................................................... 154
Print Head Cleaning .................................................................................................................... 155
Cleaning the Print Head Using the Product Control Panel ...................................................... 156
Cleaning the Print Head Using a Computer Utility................................................................... 157
Power Cleaning ........................................................................................................................... 160
Power Cleaning Using the Product Control Panel................................................................... 160
Power Cleaning Using a Computer Utility ............................................................................... 161
Print Head Alignment ....................................................................................................................... 163
Aligning the Print Head Using the Product Control Panel ............................................................ 163
Cleaning the Paper Guide ................................................................................................................ 165
Cleaning the Print Head Path ........................................................................................................... 166
Checking the Number of Sheets....................................................................................................... 168
Checking the Sheet Counter - Windows ...................................................................................... 168
Checking the Sheet Counter - Mac.............................................................................................. 169
Cleaning and Transporting Your Product ............................................................................................. 171
Cleaning Your Product ..................................................................................................................... 171
Cleaning the Paper Rollers .............................................................................................................. 173
Transporting Your Product ............................................................................................................... 176
Solving Problems .................................................................................................................................... 180
Checking for Software Updates........................................................................................................ 180
Product Status Messages ................................................................................................................ 181
Message Appears Prompting You to Reset Ink Levels..................................................................... 183
Running a Product Check ................................................................................................................ 184
Resetting Control Panel Defaults ..................................................................................................... 185
Solving Setup Problems ................................................................................................................... 186
Noise After Filling the Ink............................................................................................................. 187
Software Installation Problems .................................................................................................... 187
Control Panel Setup Problems .................................................................................................... 187
Solving Network Problems ............................................................................................................... 188
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Product Cannot Connect to a Wireless Router or Access Point .................................................. 188
Network Software Cannot Find Product on a Network................................................................. 190
Product Does Not Appear in Mac Printer Window ....................................................................... 191
Wireless Network Connection is Unstable on a Mac ................................................................... 191
Cannot Print Over a Network....................................................................................................... 192
Cannot Scan Over a Network ...................................................................................................... 193
Solving Copying Problems ............................................................................................................... 194
Product Makes Noise, But Nothing Copies.................................................................................. 194
Product Makes Noise When It Sits for a While............................................................................. 194
Solving Paper Problems................................................................................................................... 194
Paper Feeding Problems............................................................................................................. 195
Paper Jams Inside the Product.................................................................................................... 195
Paper Ejection Problems ............................................................................................................. 196
Solving Problems Printing from a Computer..................................................................................... 196
Nothing Prints.............................................................................................................................. 196
Product Icon Does Not Appear in Windows Taskbar ................................................................... 197
Printing is Slow ............................................................................................................................ 198
Solving Page Layout and Content Problems.................................................................................... 199
Inverted Image............................................................................................................................. 200
Too Many Copies Print ................................................................................................................ 200
Blank Pages Print ........................................................................................................................ 200
Incorrect Margins on Printout....................................................................................................... 201
Border Appears on Borderless Prints .......................................................................................... 201
Incorrect Characters Print............................................................................................................ 202
Incorrect Image Size or Position.................................................................................................. 202
Slanted Printout........................................................................................................................... 203
Solving Print Quality Problems......................................................................................................... 203
White or Dark Lines in Printout .................................................................................................... 204
Blurry or Smeared Printout .......................................................................................................... 205
Faint Printout or Printout Has Gaps ............................................................................................. 206
Grainy Printout............................................................................................................................. 207
Incorrect Colors ........................................................................................................................... 208
Solving Scanning Problems ............................................................................................................. 209
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Scanning Software Does Not Operate Correctly ......................................................................... 210
Cannot Start Epson Scan 2 ......................................................................................................... 210
Solving Scanned Image Quality Problems ....................................................................................... 211
Image Consists of a Few Dots Only............................................................................................. 211
Line of Dots Appears in All Scanned Images............................................................................... 212
Straight Lines in an Image Appear Crooked ................................................................................ 212
Image is Distorted or Blurry ......................................................................................................... 212
Image Colors are Patchy at the Edges ........................................................................................ 213
Image is Too Dark ....................................................................................................................... 213
Back of Original Image Appears in Scanned Image .................................................................... 213
Ripple Patterns Appear in an Image ............................................................................................ 213
Scanned Image Colors Do Not Match Original Colors................................................................. 214
Scanned Image Edges are Cropped ........................................................................................... 214
Uninstall Your Product Software....................................................................................................... 214
Uninstalling Product Software - Windows.................................................................................... 215
Uninstalling Product Software - Mac............................................................................................ 216
Where to Get Help............................................................................................................................ 216
Technical Specifications ........................................................................................................................ 218
Windows System Requirements ...................................................................................................... 218
Mac System Requirements .............................................................................................................. 219
Paper Specifications ........................................................................................................................ 219
Printable Area Specifications ........................................................................................................... 221
Scanning Specifications ................................................................................................................... 222
Automatic Document Feeder (ADF) Specifications .......................................................................... 223
Ink Specifications ............................................................................................................................. 223
Dimension Specifications ................................................................................................................. 224
Electrical Specifications ................................................................................................................... 224
Environmental Specifications ........................................................................................................... 225
Interface Specifications .................................................................................................................... 225
Network Interface Specifications ...................................................................................................... 225
Safety and Approvals Specifications ................................................................................................ 226
Notices ..................................................................................................................................................... 229
Important Safety Instructions............................................................................................................ 229
9
General Product Safety Instructions ............................................................................................ 229
Wireless Connection Safety Instructions ..................................................................................... 231
LCD Screen Safety Instructions................................................................................................... 231
FCC Compliance Statement............................................................................................................. 232
Binding Arbitration and Class Waiver ............................................................................................... 232
Trademarks...................................................................................................................................... 236
Copyright Notice............................................................................................................................... 236
libTIFF Software Acknowledgment.............................................................................................. 237
A Note Concerning Responsible Use of Copyrighted Materials................................................... 237
Default Delay Times for Power Management for Epson Products ............................................... 238
Copyright Attribution.................................................................................................................... 238
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ET-3760 User's Guide
Welcome to the ET-3760 User's Guide.
For a printable PDF copy of this guide, click here.
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Product Basics

See these sections to learn about the basic features of your product.
Using the Control Panel Product Parts Locations Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Adjusting the Screen Brightness Turning Off the Operation Time Out Setting
Parent topic: Product Basics
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Control Panel Buttons and Lights

1
2
3
4 LCD screen
5 + and – buttons
6
7 back button
8 Arrow buttons and OK button
9
10 start button
Status Icon Information
Parent topic: Using the Control Panel
power button and light
home button
help button
stop button
reset button
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Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions. Select the
Icons Description
icon to view or change the current network settings.
Displays additional information or instructions, such as loading paper or placing a document.
Displays the Supply Status screen.
Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings.
Quiet Mode is disabled. Press this icon to change the settings.
No Ethernet connection.
An Ethernet connection is established.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
Parent topic: Control Panel Buttons and Lights
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Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.
• To move the cursor, select the left or right arrows.
• To change the case of letters, select .
• To delete the previous character, select .
• To enter numbers or symbols, select AB1#.
• To enter a commonly used domain name, select @....
• To enter a space, select .
Parent topic: Using the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
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You see a screen like this:
4. Select Basic Settings.
5. Scroll down and select Language.
6. Select a language.
Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
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You see a screen like this:
4. Select Basic Settings.
5. Select LCD Brightness.
6. Press the – or + icons to decrease or increase the brightness.
7. Select OK to exit.
Parent topic: Using the Control Panel

Turning Off the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
17
You see a screen like this:
4. Select Basic Settings.
5. Scroll down and set Operation Time Out to Off.
Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.
Product Parts - Front Product Parts - Inside Product Parts - Back
Parent topic: Product Basics
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Product Parts - Front

1 Automatic Document Feeder (ADF) cover
2 ADF input tray
3 ADF edge guides
4 ADF document support
5 ADF output tray extension
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6 ADF output tray
1 Output tray
2 Paper cassette
3 Paper cassette edge guides
4 Legal-size paper guide
Parent topic: Product Parts Locations
20

Product Parts - Inside

1 Document cover
2 Scanner glass
3 Control panel
21
4 Front cover
1 Scanner unit
2 Ink tank cover
3 Ink tanks
4 Ink tank unit
5 Print head
Parent topic: Product Parts Locations
22

Product Parts - Back

1 Maintenance box cover
2 Rear cover (duplexer)
3 AC inlet
4 LAN port
5 USB port
Parent topic: Product Parts Locations

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Sleep Timer Settings Changing the Power Off Timer Settings
Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
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3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Select Sleep Timer.
You see a screen like this:
6. Do one of the following:
• Press the + or – button to increase or decrease the number of minutes.
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• Press the OK button to display the on-screen keypad, select the number of minutes, and select OK.
7. Select OK.
Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Select Power Off Timer, then select a time period between 30minutes and 12h (12 hours).
Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.
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Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Print from anywhere with these Epson Connect solutions:
• Epson Email Print
• Epson iPrint Mobile App
• Epson Remote Print
Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud
Parent topic: Product Basics
Related tasks
Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
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You see a screen like this:
4. Select Web Service Settings.
5. Select Epson Connect Services
You see a screen like this:
6. Select Register.
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7. Follow the instructions on the screen to activate your product's email address.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.
1. Connect your product to your network. See the link below.
2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.
3. Now you are ready to send and print emails to your product's Email Print address.
Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
1. Connect your product to your wireless network. See the link below.
2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network as your product.
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5. Open Epson iPrint and select your Epson product.
Now you are ready to print or scan with your mobile device and your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.
1. Connect your Epson product to your wireless network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Note: Make a note of your product's email address.
3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.
4. Download and install the Remote Print software.
5. Enter the email address and optional access key of your Epson product during Remote Print setup.
6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
1. Connect your Epson product to your network. See the link below.
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2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Note: Make a note of your product's email address and password.
3. Visit epsonconnect.com to sign into your account with the email address and password you selected.
4. Select your product, select Scan to Cloud, and select Destination List.
5. Click Add, then follow the instructions on the screen to create your destination list.
6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software.
Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note: For details, see the AirPrint page on the Apple website.
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