Epson EcoTank ET-3710 User Manual

ET-3710 User's Guide

Contents

ET-3710 User's Guide................................................................................................................................ 11
Product Basics .......................................................................................................................................... 12
Using the Control Panel ..................................................................................................................... 12
Control Panel Buttons and Lights .................................................................................................. 13
Status Icon Information ............................................................................................................. 14
Product Parts Locations ..................................................................................................................... 18
Product Parts - Front ..................................................................................................................... 19
Product Parts - Inside .................................................................................................................... 20
Product Parts - Back...................................................................................................................... 22
Using Power Saving Settings ............................................................................................................. 22
Changing the Power Off Timer Settings ........................................................................................ 24
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 24
Setting Up Epson Connect Services.............................................................................................. 25
Using the Epson iPrint Mobile App ................................................................................................ 27
Using AirPrint .................................................................................................................................... 29
Using Google Cloud Print................................................................................................................... 30
Android Printing Using the Epson Print Enabler ................................................................................ 31
Using Fire OS Printing ....................................................................................................................... 31
Using Windows 10 Mobile Printing .................................................................................................... 32
Using Epson Print and Scan App with Windows Tablets ................................................................... 32
Wi-Fi or Wired Networking........................................................................................................................ 33
Network Security Recommendations ................................................................................................. 33
3
Wi-Fi Infrastructure Mode Setup......................................................................................................... 34
Selecting Wireless Network Settings from the Control Panel ........................................................ 35
Wi-Fi Direct Mode Setup .................................................................................................................... 37
Wi-Fi Protected Setup (WPS)............................................................................................................. 39
Printing a Network Status Sheet......................................................................................................... 40
Printing a Network Connection Report ............................................................................................... 41
Network Connection Report Codes and Messages ....................................................................... 43
Changing or Updating Network Connections ..................................................................................... 48
Accessing the Web Config Utility................................................................................................... 48
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 49
Loading Paper ........................................................................................................................................... 52
Loading Paper in the Cassette ........................................................................................................... 52
Paper Loading Capacity..................................................................................................................... 57
Double-sided Printing Capacity.......................................................................................................... 58
Compatible Epson Papers.................................................................................................................. 59
Borderless Paper Type Compatibility ................................................................................................. 61
Paper or Media Type Settings - Printing Software.............................................................................. 62
Selecting the Paper Settings - Control Panel ..................................................................................... 62
Selecting the Default Paper Source Settings...................................................................................... 64
Paper Source Settings Options ..................................................................................................... 65
Placing Originals on the Product ............................................................................................................. 66
Placing Originals on the Scanner Glass ............................................................................................. 66
Copying ...................................................................................................................................................... 68
Copying Documents or Photos........................................................................................................... 68
Copying Options................................................................................................................................. 69
4
Printing from a Computer ......................................................................................................................... 71
Printing with Windows ........................................................................................................................ 71
Selecting Basic Print Settings - Windows ...................................................................................... 72
Print Quality Options - Windows ............................................................................................... 74
Multi-Page Printing Options - Windows..................................................................................... 74
Double-sided Printing Options - Windows................................................................................. 77
Print Density Adjustments - Windows ....................................................................................... 78
Selecting Additional Layout and Print Options - Windows ............................................................. 79
Custom Color Correction Options - Windows............................................................................ 81
Image Options and Additional Settings - Windows.................................................................... 82
Header/Footer Settings - Windows ........................................................................................... 83
Selecting Extended Settings - Windows ........................................................................................ 85
Extended Settings - Windows ................................................................................................... 86
Printing Your Document or Photo - Windows................................................................................. 87
Locked Setting Options............................................................................................................. 90
Selecting Default Print Settings - Windows.................................................................................... 91
Changing the Language of the Printer Software Screens ......................................................... 92
Changing Automatic Update Options ............................................................................................ 93
Printing with the Built-in Epson Driver - Windows 10 S....................................................................... 94
Selecting Print Settings - Windows 10 S........................................................................................ 94
Printing on a Mac ............................................................................................................................... 97
Selecting Basic Print Settings - Mac ............................................................................................. 98
Print Quality Options - Mac ..................................................................................................... 101
Print Options - Mac ................................................................................................................. 101
Selecting Page Setup Settings - Mac .......................................................................................... 102
Selecting Print Layout Options - Mac........................................................................................... 103
Selecting Double-sided Printing Settings - Mac........................................................................... 104
Double-sided Printing Options and Adjustments - Mac........................................................... 105
Managing Color - Mac ................................................................................................................. 106
Color Matching and Color Options - Mac ................................................................................ 107
5
Selecting Printing Preferences - Mac .......................................................................................... 108
Printing Preferences - Mac...................................................................................................... 109
Printing Your Document or Photo - Mac ...................................................................................... 109
Checking Print Status - Mac.................................................................................................... 111
Printing From a Chromebook ........................................................................................................... 111
Cancelling Printing Using the Product .............................................................................................. 112
Scanning .................................................................................................................................................. 113
Starting a Scan................................................................................................................................. 113
Starting a Scan Using the Product Control Panel ........................................................................ 113
Scanning to a Connected Computer ....................................................................................... 114
Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 117
Control Panel Scanning Options............................................................................................. 117
Changing Default Scan Job Settings ...................................................................................... 119
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 119
Starting a Scan from a Scanning Program................................................................................... 121
Starting a Scan from a Smart Device........................................................................................... 123
Scanning in Epson Scan 2 ............................................................................................................... 124
Additional Scanning Settings - Main Settings Tab ....................................................................... 127
Additional Scanning Settings - Advanced Settings Tab............................................................... 127
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 128
Image Format Options................................................................................................................. 129
Scan Resolution Guidelines ........................................................................................................ 130
Refilling Ink .............................................................................................................................................. 132
Ink Safety Precautions ..................................................................................................................... 132
Check Ink Levels .............................................................................................................................. 134
Checking Ink Levels on Your Product.......................................................................................... 134
Checking Ink Levels - Windows................................................................................................... 135
Checking Ink Levels - Mac........................................................................................................... 136
Disabling Special Offers with Windows ....................................................................................... 138
Purchase Epson Ink and Maintenance Box...................................................................................... 139
Ink Bottle and Maintenance Box Part Numbers ........................................................................... 139
Refilling the Ink Tanks ...................................................................................................................... 139
Maintenance Box Replacement ....................................................................................................... 144
6
Adjusting Print Quality............................................................................................................................ 146
Print Head Maintenance................................................................................................................... 146
Print Head Nozzle Check............................................................................................................. 146
Checking the Nozzles Using the Product Control Panel ......................................................... 147
Checking the Nozzles Using a Computer Utility...................................................................... 149
Print Head Cleaning .................................................................................................................... 150
Cleaning the Print Head Using the Product Control Panel ...................................................... 151
Cleaning the Print Head Using a Computer Utility................................................................... 152
Power Cleaning ........................................................................................................................... 155
Power Cleaning Using the Product Control Panel................................................................... 155
Power Cleaning Using a Computer Utility ............................................................................... 156
Print Head Alignment ....................................................................................................................... 158
Aligning the Print Head Using the Product Control Panel ............................................................ 158
Cleaning the Paper Guide ................................................................................................................ 160
Cleaning the Print Head Path ........................................................................................................... 161
Checking the Number of Sheets....................................................................................................... 163
Checking the Sheet Counter - Windows ...................................................................................... 163
Checking the Sheet Counter - Mac.............................................................................................. 164
Cleaning and Transporting Your Product ............................................................................................. 166
Cleaning Your Product ..................................................................................................................... 166
Cleaning the Paper Rollers .............................................................................................................. 166
Transporting Your Product ............................................................................................................... 169
Solving Problems .................................................................................................................................... 173
Checking for Software Updates........................................................................................................ 173
Product Status Messages ................................................................................................................ 174
Message Appears Prompting You to Reset Ink Levels..................................................................... 176
Running a Product Check ................................................................................................................ 177
Resetting Control Panel Defaults ..................................................................................................... 178
Solving Setup Problems ................................................................................................................... 179
Noise After Filling the Ink............................................................................................................. 180
Software Installation Problems .................................................................................................... 180
Control Panel Setup Problems .................................................................................................... 180
Solving Network Problems ............................................................................................................... 181
7
Product Cannot Connect to a Wireless Router or Access Point .................................................. 181
Network Software Cannot Find Product on a Network................................................................. 183
Product Does Not Appear in Mac Printer Window ....................................................................... 184
Wireless Network Connection is Unstable on a Mac ................................................................... 184
Cannot Print Over a Network....................................................................................................... 185
Cannot Scan Over a Network ...................................................................................................... 186
Solving Copying Problems ............................................................................................................... 187
Product Makes Noise, But Nothing Copies.................................................................................. 187
Product Makes Noise When It Sits for a While............................................................................. 187
Solving Paper Problems................................................................................................................... 187
Paper Feeding Problems............................................................................................................. 188
Paper Jams Inside the Product.................................................................................................... 188
Paper Ejection Problems ............................................................................................................. 189
Solving Problems Printing from a Computer..................................................................................... 189
Nothing Prints.............................................................................................................................. 189
Product Icon Does Not Appear in Windows Taskbar ................................................................... 190
Printing is Slow ............................................................................................................................ 191
Solving Page Layout and Content Problems.................................................................................... 192
Inverted Image............................................................................................................................. 193
Too Many Copies Print ................................................................................................................ 193
Blank Pages Print ........................................................................................................................ 193
Incorrect Margins on Printout....................................................................................................... 194
Border Appears on Borderless Prints .......................................................................................... 194
Incorrect Characters Print............................................................................................................ 195
Incorrect Image Size or Position.................................................................................................. 195
Slanted Printout........................................................................................................................... 196
Solving Print Quality Problems......................................................................................................... 196
White or Dark Lines in Printout .................................................................................................... 197
Blurry or Smeared Printout .......................................................................................................... 198
Faint Printout or Printout Has Gaps ............................................................................................. 199
Grainy Printout............................................................................................................................. 200
Incorrect Colors ........................................................................................................................... 201
Solving Scanning Problems ............................................................................................................. 202
8
Scanning Software Does Not Operate Correctly ......................................................................... 203
Cannot Start Epson Scan 2 ......................................................................................................... 203
Solving Scanned Image Quality Problems ....................................................................................... 204
Image Consists of a Few Dots Only............................................................................................. 204
Line of Dots Appears in All Scanned Images............................................................................... 205
Straight Lines in an Image Appear Crooked ................................................................................ 205
Image is Distorted or Blurry ......................................................................................................... 205
Image Colors are Patchy at the Edges ........................................................................................ 206
Image is Too Dark ....................................................................................................................... 206
Back of Original Image Appears in Scanned Image .................................................................... 206
Ripple Patterns Appear in an Image ............................................................................................ 206
Scanned Image Colors Do Not Match Original Colors................................................................. 207
Scanned Image Edges are Cropped ........................................................................................... 207
Uninstall Your Product Software....................................................................................................... 207
Uninstalling Product Software - Windows.................................................................................... 208
Uninstalling Product Software - Mac............................................................................................ 209
Where to Get Help............................................................................................................................ 209
Technical Specifications ........................................................................................................................ 211
Windows System Requirements ...................................................................................................... 211
Mac System Requirements .............................................................................................................. 212
Paper Specifications ........................................................................................................................ 212
Printable Area Specifications ........................................................................................................... 214
Scanning Specifications ................................................................................................................... 215
Ink Specifications ............................................................................................................................. 216
Dimension Specifications ................................................................................................................. 217
Electrical Specifications ................................................................................................................... 217
Environmental Specifications ........................................................................................................... 218
Interface Specifications .................................................................................................................... 218
Network Interface Specifications ...................................................................................................... 218
Safety and Approvals Specifications ................................................................................................ 219
Notices ..................................................................................................................................................... 222
Important Safety Instructions............................................................................................................ 222
General Product Safety Instructions ............................................................................................ 222
9
Wireless Connection Safety Instructions ..................................................................................... 224
LCD Screen Safety Instructions................................................................................................... 224
FCC Compliance Statement............................................................................................................. 225
Binding Arbitration and Class Waiver ............................................................................................... 225
Trademarks...................................................................................................................................... 229
Copyright Notice............................................................................................................................... 229
libTIFF Software Acknowledgment.............................................................................................. 230
A Note Concerning Responsible Use of Copyrighted Materials................................................... 230
Default Delay Times for Power Management for Epson Products ............................................... 231
Copyright Attribution.................................................................................................................... 231
10
ET-3710 User's Guide
Welcome to the ET-3710 User's Guide.
For a printable PDF copy of this guide, click here.
11

Product Basics

See these sections to learn about the basic features of your product.
Using the Control Panel Product Parts Locations Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Adjusting the Screen Brightness Turning Off the Operation Time Out Setting
Parent topic: Product Basics
12

Control Panel Buttons and Lights

1
2
3
4 LCD screen
5 + and – buttons
6
7 back button
8 Arrow buttons and OK button
9
10 start button
Status Icon Information
Parent topic: Using the Control Panel
power button and light
home button
help button
stop button
reset button
13
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions. Select the
Icons Description
icon to view or change the current network settings.
Displays additional information or instructions, such as loading paper or placing a document.
Displays the Supply Status screen.
Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings.
Quiet Mode is disabled. Press this icon to change the settings.
No Ethernet connection.
An Ethernet connection is established.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
Parent topic: Control Panel Buttons and Lights
14

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.
• To move the cursor, select the left or right arrows.
• To change the case of letters, select .
• To delete the previous character, select .
• To enter numbers or symbols, select AB1#.
• To enter a commonly used domain name, select @....
• To enter a space, select .
Parent topic: Using the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
15
You see a screen like this:
4. Select Basic Settings.
5. Scroll down and select Language.
6. Select a language.
Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
16
You see a screen like this:
4. Select Basic Settings.
5. Select LCD Brightness.
6. Press the – or + icons to decrease or increase the brightness.
7. Select OK to exit.
Parent topic: Using the Control Panel

Turning Off the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
17
You see a screen like this:
4. Select Basic Settings.
5. Scroll down and set Operation Time Out to Off.
Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.
Product Parts - Front Product Parts - Inside Product Parts - Back
Parent topic: Product Basics
18

Product Parts - Front

1 Output tray
2 Paper cassette
3 Paper cassette edge guides
4 Legal-size paper guide
Parent topic: Product Parts Locations
19

Product Parts - Inside

1 Document cover
2 Scanner glass
3 Control panel
20
4 Front cover
1 Scanner unit
2 Ink tank cover
3 Ink tanks
4 Ink tank unit
5 Print head
Parent topic: Product Parts Locations
21

Product Parts - Back

1 Maintenance box cover
2 Rear cover (duplexer)
3 AC inlet
4 LAN port
5 USB port
Parent topic: Product Parts Locations

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Sleep Timer Settings Changing the Power Off Timer Settings
Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
22
You see a screen like this:
4. Select Basic Settings.
5. Select Sleep Timer.
You see a screen like this:
6. Do one of the following:
• Press the + or – button to increase or decrease the number of minutes.
• Press the OK button to display the on-screen keypad, select the number of minutes, and select
OK.
23
7. Select OK.
Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Select Power Off Timer, then select a time period between 30minutes and 12h (12 hours).
Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software
24
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Print from anywhere with these Epson Connect solutions:
• Epson Email Print
• Epson iPrint Mobile App
• Epson Remote Print
Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud
Parent topic: Product Basics
Related tasks
Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
25
You see a screen like this:
4. Select Web Service Settings.
5. Select Epson Connect Services
You see a screen like this:
6. Select Register.
26
7. Follow the instructions on the screen to activate your product's email address.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.
1. Connect your product to your network. See the link below.
2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.
3. Now you are ready to send and print emails to your product's Email Print address.
Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
1. Connect your product to your wireless network. See the link below.
2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network as your product.
27
5. Open Epson iPrint and select your Epson product.
Now you are ready to print or scan with your mobile device and your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.
1. Connect your Epson product to your wireless network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Note: Make a note of your product's email address.
3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.
4. Download and install the Remote Print software.
5. Enter the email address and optional access key of your Epson product during Remote Print setup.
6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
1. Connect your Epson product to your network. See the link below.
28
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.
Note: Make a note of your product's email address and password.
3. Visit epsonconnect.com to sign into your account with the email address and password you selected.
4. Select your product, select Scan to Cloud, and select Destination List.
5. Click Add, then follow the instructions on the screen to create your destination list.
6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS.
Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note: For details, see the AirPrint page on the Apple website.
29
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking

Using Google Cloud Print

With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
1. Connect your Epson product to your wireless network. See the link below.
2. Note your product's IP address by checking your network status. See the link below.
3. Connect your computer or your mobile device to the same wireless network as your Epson product.
4. Enter your product's IP address into the address bar of a web browser.
5. Select the Google Cloud Print Services option.
Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product.
6. Click Register.
7. Select the checkbox to agree to the Usage Advisory and click Next.
8. Click OK to launch the sign-in page.
A separate browser window opens.
9. Enter your Google Account username and password and click Sign in, or, if you don't have an account, click Sign up for a new Google Account and follow the on-screen instructions.
10. Click Finish printer registration to complete setup and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
30
Loading...
+ 201 hidden pages