Epson AL-MX300 User Manual

User’s Guide

NPD4962-00 EN

AL-MX300 Series User's Guide

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Epson Scan software is based in part on the work of the Independent JPEG Group.

IBM and PS/2 are registered trademarks of International Business Machines Corporation.

Microsoft

Apple Apple Chancery, Chicago, Geneva, Hoefler Text, Monaco and New York are trademarks or registered trademarks of Apple, Inc.

EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are trademarks of Seiko Epson Corporation.

Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Albertus, Arial, Coronet, Gillsans, Times New Roman and Joanna are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

ITC Avant Garde, ITC Bookman, ITC Lubalin, ITC Mona Lisa Recut, ITC Symbol, ITC Zapf-Chancery, and ITC ZapfDingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers are registered trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.

Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.

, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.

, Macintosh®, Mac®, Mac OS®, Bonjour®, ColorSync®, and TrueType® are registered trademarks of Apple, Inc.

Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions.

Adobe SansMM, Adobe SerifMM, Carta, and Tekton are registered trademarks of Adobe Systems Incorporated.

AL-MX300 Series User's Guide

Marigold and Oxford are trademarks of AlphaOmega Typography.

Coronet is a registered trademark of Ludlow Type Foundry.

Eurostile is a trademark of Nebiolo.

Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.

PCL is the registered trademark of Hewlett-Packard Company.

Adobe, the Adobe logo, PostScript3, and Adobe Acrobat are trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

AL-MX300 Series User's Guide

Operating System Versions

In this manual, the following abbreviations are used.

Windows refers to Windows 8, 8 x64, 7, 7 x64, Vista, Vista x64, XP, XP x64, Server 2012 x64, Server 2008, Server 2008 x64, Server 2008 R2, Server 2003, and Server 2003 x64.

❏ Windows 8 refers to Windows 8, Windows 8 Pro, Windows 8 Enterprise. ❏ Windows 8 x64 refers to Windows 8 x64, Windows 8 Pro x64, Windows 8 Enterprise x64. ❏ Windows 7 refers to Windows 7 Ultimate Edition, Windows 7 Home Premium Edition, Windows 7 Home Basic

Edition, and Windows 7 Professional Edition.

❏ Windows 7 x64 refers to Windows 7 Ultimate x64 Edition, Windows 7 Home Premium x64 Edition, Windows 7

Home Basic x64 Edition, and Windows 7 Professional x64 Edition.

❏ Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista

Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.

❏ Windows Vista x64 refers to Windows Vista Ultimate x64 Edition, Windows Vista Home Premium x64 Edition,

Windows Vista Home Basic x64 Edition, Windows Vista Enterprise x64 Edition and Windows Vista Business x64 Edition.

❏ Windows XP refers to Windows XP Home Edition and Windows XP Professional. ❏ Windows XP x64 refers to Windows XP Professional x64 Edition. ❏ Windows Server 2012 x64 refers to Windows Server 2012 Essentials Edition, Server 2012 standard Edition. ❏ Windows Server 2008 refers to Windows Server 2008 Standard Edition and Windows Server 2008 Enterprise

Edition.

❏ Windows Server 2008 x64 refers to Windows Server 2008 x64 Standard Edition, Windows Server 2008 x64

Enterprise Edition, Windows Server 2008 R2 Standard Edition, and Windows Server 2008 R2 Enterprise Edition.

❏ Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise

Edition.

❏ Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64

Enterprise Edition.

Mac OS refers to Mac OS X.

❏ Mac OS X refers to Mac OS X 10.5.8 or later.

Operating System Versions 4

AL-MX300 Series User's Guide

Safety Instructions

Warning, Caution, Important and Note.................................................... 15

Important Safety Instructions............................................................ 15

Setting up the printer............................................................... 15

Finding the place for the printer. . . . . . . . . . . . . ......................................... 17

Using the printer................................................................... 19

Handling the consumable products and maintenance parts................................ 20

Safety Information..................................................................... 22

Laser safety labels.................................................................. 22

Internal laser radiation.............................................................. 22

Ozone safety...................................................................... 22

Restrictions on Copying................................................................. 23

Chapter 1 Getting to Know Your Printer

Printer Parts........................................................................... 24

Front view........................................................................ 24

Rear view......................................................................... 25

Inside the printer.................................................................. 26

Scanner parts...................................................................... 27

Control panel...................................................................... 28

LCD menu list..................................................................... 31

Options............................................................................... 32

Consumable Products................................................................... 32

Maintenance Parts...................................................................... 33

Printer Features........................................................................ 33

Printing.......................................................................... 33

Copying.......................................................................... 33

Scanning......................................................................... 34

Faxing............................................................................ 34

Where to Find Information. . . ........................................................... 34

Contents 5

AL-MX300 Series User's Guide

Chapter 2 Paper Handling

Loading Paper into Your Printer.......................................................... 36

MP tray.......................................................................... 36

Paper cassette..................................................................... 40

Output Tray....................................................................... 45

Selecting and Using Print Media.......................................................... 45

Labels............................................................................ 45

Envelopes......................................................................... 46

Thick paper....................................................................... 48

Custom paper size.................................................................. 49

Setting Your Originals.................................................................. 50

Paper size......................................................................... 51

Paper type for the Auto Document Feeder.............................................. 51

Paper direction.................................................................... 51

Setting your originals on the document table. ........................................... 51

Setting your originals into the Auto Document Feeder................................... 53

Chapter 3 Printing

Setting the Print Quality................................................................. 56

Using the Automatic setting......................................................... 56

Using the Advanced setting.......................................................... 57

Customizing print settings........................................................... 57

Toner Save mode.................................................................. 59

Improving the clarity of color documents.............................................. 59

Adjusting the weight of thin lines..................................................... 61

Setting the Advanced Layout............................................................. 61

Duplex printing.................................................................... 61

Modifying the print layout........................................................... 62

Resizing printouts. ................................................................. 63

Printing watermarks................................................................ 64

Printing headers and footers......................................................... 66

Printing with an overlay............................................................. 67

Printing the copy-protected document................................................. 69

Printing Multiple Print Jobs at Once ...................................................... 70

Using the Reserve Job Function........................................................... 71

Sending the print job............................................................... 71

Canceling a Print Job................................................................... 72

Contents 6

AL-MX300 Series User's Guide

From the printer................................................................... 72

From the computer................................................................. 73

Interrupting Printing................................................................... 74

From the printer................................................................... 74

Printing Directly from a USB Memory..................................................... 75

Index printing..................................................................... 75

Document printing................................................................. 76

Image printing..................................................................... 77

Chapter 4 Scanning

Starting a Scan......................................................................... 79

Using the Control Panel................................................................. 79

Required settings before scanning..................................................... 79

Scan mode menu list................................................................ 80

Saving scanned data to a USB memory. ................................................ 81

Saving scanned data to a shared folder................................................. 82

Sending scanned data by e-mail...................................................... 84

Saving Scanned data to a computer (Document Capture Pro/WSD)........................ 85

Using Epson Scan from Your Computer................................................... 86

Before Starting EPSON Scan......................................................... 86

Starting Epson Scan................................................................ 88

Scanning in Office Mode............................................................ 89

Scanning in Professional Mode....................................................... 90

Image Adjustment Features.......................................................... 93

Previewing and Adjusting the Scan Area............................................... 95

Using Other Scanning Software from Your Computer........................................ 97

Document Capture Pro............................................................. 98

How to Start...................................................................... 98

How to Access the Help............................................................. 98

Canceling Scanning..................................................................... 98

Chapter 5 Copying

Setting Originals to Copy................................................................ 99

Basic Copying......................................................................... 99

Copy mode menu list.............................................................. 101

Duplex Copying....................................................................... 101

Contents 7

AL-MX300 Series User's Guide

Collate Copying....................................................................... 103

Print Layout.......................................................................... 104

Making Changes to Copy Settings........................................................ 105

Changing the copy quality.......................................................... 105

Specifying the zoom ratio........................................................... 106

Canceling a Copy Job.................................................................. 107

Chapter 6 Faxing (DNF Model Only)

Making Settings before Using Fax Function................................................ 108

Confirming settings............................................................... 108

Making transferring settings of received faxes.......................................... 108

Sending Faxes........................................................................ 110

Loading documents............................................................... 110

Basics of sending faxes (automatic faxing)............................................. 111

Manual faxing.................................................................... 112

Sending faxes using speed-dial...................................................... 112

Sending faxes using quick-dial...................................................... 113

Sending faxes using re-dial.......................................................... 114

Sending faxes from your computer................................................... 114

Canceling faxes................................................................... 115

Receiving Faxes....................................................................... 116

About the reception mode.......................................................... 116

Basics of receiving faxes (automatic receiving)......................................... 116

Output paper size................................................................. 116

Receiving faxes after you hear fax tones. . . . . .......................................... 117

Sending received faxes to memory................................................... 118

Sending received faxes to a shared folder.............................................. 119

Sending received faxes by e-mail..................................................... 119

Forwarding a received fax.......................................................... 119

Deleting received faxes............................................................. 120

Using Advanced Functions............................................................. 120

Displaying fax history information................................................... 120

Printing fax reports................................................................ 121

Displaying memory............................................................... 121

Registering Recipients. . . . .............................................................. 122

Using the Address Settings menu on the control panel.................................. 122

Contents 8

AL-MX300 Series User's Guide

Chapter 7 Using the Control Panel

Selecting a Mode...................................................................... 125

Using the Control Panel Menu.......................................................... 126

Accessing the each menu........................................................... 126

How to register menus as job memory................................................ 127

Language Settings..................................................................... 128

System Settings....................................................................... 128

System Information............................................................... 128

System Report Printing............................................................ 129

Common Settings..................................................................... 131

Setup Menu...................................................................... 131

USB Menu....................................................................... 136

Network Menu................................................................... 137

USB Host Menu.................................................................. 137

E-mail Server Settings.............................................................. 137

Energy Saver Menu................................................................ 139

Reset Menu...................................................................... 140

Printer Settings....................................................................... 141

Tray Menu....................................................................... 141

Printing Menu.................................................................... 142

Emulation Menu.................................................................. 144

PCL Menu....................................................................... 145

PS3 Menu........................................................................ 146

ESCP2 Menu..................................................................... 147

FX Menu........................................................................ 150

I239X Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Copy Settings......................................................................... 154

High Compression................................................................ 154

Standard Copy Settings............................................................ 154

Scan Settings......................................................................... 154

Network Scan Settings............................................................. 154

E-mail Settings................................................................... 154

Buffer Size....................................................................... 155

Standard Scan Settings............................................................. 155

Fax Settings.......................................................................... 155

Basic Settings..................................................................... 155

Transmission Settings.............................................................. 156

Reception Settings................................................................. 157

Communication Settings........................................................... 159

Contents 9

AL-MX300 Series User's Guide

Detail Settings.................................................................... 159

Standard Fax Settings.............................................................. 160

Address Settings...................................................................... 160

E-mail Address................................................................... 160

Folder Address................................................................... 160

Fax No........................................................................... 161

Admin Settings....................................................................... 161

Support Mode Settings................................................................. 162

Support Menu.................................................................... 163

Printer Adjust Menu............................................................... 163

Status and Error Messages.............................................................. 167

Printing and Deleting Reserve Job Data................................................... 183

Printing and Deleting Re-Print Jobs or Verify Jobs...................................... 183

Printing and Deleting Confidential Jobs. . ............................................. 184

Printing a Configuration Status Sheet..................................................... 185

Chapter 8 Installing Options

Optional Paper Cassette Unit............................................................ 186

Handling precautions.............................................................. 186

Installing the optional paper cassette unit............................................. 187

Removing the optional paper cassette unit............................................. 192

Chapter 9 Replacing Consumable Products/Maintenance Parts

Precautions During Replacement........................................................ 193

Replacement Messages................................................................. 193

Chapter 10 Cleaning and Transporting the Printer

Cleaning the Printer................................................................... 195

Cleaning the pickup roller.......................................................... 196

Cleaning the document table........................................................ 200

Cleaning the document table and the exposure window for Auto Document Feeder.......... 201

Cleaning the ADF pickup roller..................................................... 202

Transporting the Printer................................................................ 202

For long distances................................................................. 202

For short distances................................................................ 203

Contents 10

AL-MX300 Series User's Guide

Chapter 11 Troubleshooting

Clearing Jammed Paper. ............................................................... 205

Precautions for clearing jammed paper............................................... 205

Paper Jam B (Cover B)............................................................. 206

Paper Jam MP, C1, C2, B (MP tray, Cassette1-2, Cover B)................................ 208

Paper Jam in the Auto Document Feeder.............................................. 216

Printing a Configuration Status Sheet..................................................... 220

Operational Problems.................................................................. 221

The Print LED does not turn on..................................................... 221

The printer does not print (Print LED off)............................................. 221

The Print LED is on but nothing prints............................................... 222

The optional product is not available................................................. 222

The remaining service life of the consumable products is not updated (Windows only)....... 222

Cannot install software or drivers.................................................... 223

Cannot access the shared printer..................................................... 223

Printout Problems..................................................................... 224

The font cannot be printed......................................................... 224

Printout is garbled................................................................ 224

The printout position is not correct.................................................. 224

Graphics do not print correctly...................................................... 225

Printouts are extremely curled. . . . . . . . . . . . ........................................... 225

Print Quality Problems................................................................. 226

The background is dark or dirty..................................................... 226

Dots appear in the printout......................................................... 226

Print quality or tone is uneven...................................................... 227

Half-tone images print unevenly..................................................... 227

Toner smudges................................................................... 228

Areas are missing in the printed image................................................ 229

Completely blank pages are output................................................... 229

The printed image is light or faint.................................................... 230

The non-printed side of the page is dirty.............................................. 230

Print quality decreased............................................................. 231

Memory Problems..................................................................... 231

Insufficient memory for current task................................................. 231

Insufficient memory to print all copies................................................ 232

Paper Handling Problems.............................................................. 232

Paper does not feed properly........................................................ 232

The printout was on the wrong side of the paper when I did duplex printing................. 233

Problems Using Options............................................................... 233

Contents 11

AL-MX300 Series User's Guide

Paper does not feed from the optional paper cassette.................................... 233

An installed option cannot be used................................................... 234

Correcting USB Problems.............................................................. 234

USB connections.................................................................. 234

Windows operating system......................................................... 234

Printer software installation......................................................... 234

Status and Error Messages.............................................................. 235

Canceling or Interrupting Printing....................................................... 235

Canceling printing................................................................ 235

Interrupting printing.............................................................. 236

Printing in the PostScript 3 Mode Problems............................................... 236

The printer does not print correctly in the PostScript mode.............................. 236

The printer does not print.......................................................... 236

The printer or its driver does not appear in utilities in the printer configuration (Mac OS only)

.............................................................................. 237

The font on the printout is different from that on the screen.............................. 237

The printer fonts cannot be installed................................................. 237

The edges of texts and/or images are not smooth....................................... 237

The printer does not print normally via the USB interface................................ 238

The printer does not print normally via the network interface............................ 238

An undefined error occurs (Mac OS only)............................................. 238

Scanning Problems.................................................................... 239

Scanner operational problems....................................................... 239

Scanning software problems........................................................ 239

Scan quality problems.............................................................. 240

Copying Problems..................................................................... 244

Copy operational problems......................................................... 244

Copy quality problems............................................................. 244

Faxing Problems...................................................................... 246

Sending and receiving faxes problems................................................ 246

Printout problems................................................................. 249

Chapter 12 About the Printer Software

Using the Printer Software for Windows.................................................. 250

Using the printer driver. . .......................................................... 250

Using EPSON Status Monitor....................................................... 252

Uninstalling the printer software.................................................... 259

Using the PostScript Printer Driver....................................................... 259

Contents 12

AL-MX300 Series User's Guide

System requirements.............................................................. 259

Using the PostScript printer driver with Windows...................................... 260

Using the PostScript printer driver with Mac OS X..................................... 263

Using the PCL Printer Driver........................................................... 264

Using Epson Universal P6 Printer Driver.............................................. 264

Appendix A Technical Specifications

Paper................................................................................ 267

Available paper types.............................................................. 267

Paper that should not be used....................................................... 267

Printable area.................................................................... 268

Printer.............................................................................. 269

General.......................................................................... 269

Environmental................................................................... 272

Mechanical...................................................................... 272

Electrical........................................................................ 272

Standard and approvals............................................................ 273

Interfaces............................................................................ 274

USB interface..................................................................... 274

USB Host interface................................................................ 275

Ethernet interface................................................................. 275

Options.............................................................................. 275

Optional paper cassette unit........................................................ 275

Consumable Products.................................................................. 276

Toner cartridge/Return toner cartridge............................................... 276

Maintenance Parts..................................................................... 276

Photoconductor Unit. . . . . . . . ...................................................... 276

Fuser Unit....................................................................... 276

Appendix B Where To Get Help

Contacting Epson Support.............................................................. 277

Before Contacting Epson. . . . . ...................................................... 277

Help for Users in Europe. . . . ....................................................... 277

Help for Users in Taiwan........................................................... 277

Contents 13

AL-MX300 Series User's Guide

Appendix C Software License Terms

Open Source Software Licenses.......................................................... 280

Other Software Licenses................................................................ 281

libtiff............................................................................ 281

Info-ZIP......................................................................... 281

ArcFour......................................................................... 282

Index

Contents 14

Safety Instructions

Warning, Caution, Important and Note

Warning

must be followed carefully to avoid serious bodily injury.

Caution

must be observed to avoid bodily injury.

Important

must be observed to avoid damage to your equipment.

Note

contains important information and useful tips on the operation of your printer.

AL-MX300 Series User's Guide

Important Safety Instructions

Setting up the printer

❏ Because the printer weighs approximately 18.8 kg (41.4 lb) for the DN model or 19.0 kg (41.9 lb)

for the DNF model with consumable products installed, one person should not lift or carry it. Two people should carry the printer, lifting it by the correct positions as shown below.

❏ When moving the printer, always keep it horizontal.

Safety Instructions 15

AL-MX300 Series User's Guide

❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician.

❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that

comes with this printer. Use of the another cord may result in fire or electric shock. This printer’s power cord is for use with this printer only. Use with other equipment may result in fire or electric shock.

❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses

in the plug, make sure you replace them with fuses of the correct size and rating.

❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.

❏ Avoid using an electrical outl et th at is cont rolle d by w all sw itches or automatic timers. Accidental

disruption of power can erase valuable information in your computer’s and printer’s memory.

❏ Make sure that there is no dust on the socket.

❏ Be sure to insert the plug completely into the electrical outlet.

❏ Do not handle the plug with wet hands.

❏ Unplug this printer from the wall outlet and refer servicing to a qualified service representative

under the following conditions:

A When the power cord or plug is damaged or frayed.

B If liquid has been spilled into it.

C If it has been exposed to rain or water.

D If it does not operate normally when the operating instructions are followed. Adjust only those controls that

are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the printer to normal operation.

E If it has been dropped or the cabinet has been damaged.

F If it exhibits a distinct change in performance, indicating a need for service.

❏ Avoid sharing outlets with other appliances.

❏ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same

circuit as photocopiers or air control systems that regularly switch on and off.

❏ Connect your printer to an electrical outlet that meets the power requirements of this printer.

Your printer’s power requirements are indicated on a label attached to the printer. If you are not sure of the power supply specifications in your area, contact your local power company or consult your dealer.

Safety Instructions 16

AL-MX300 Series User's Guide

❏ If you use an extension cord, make sure that the total of the ampere ratings on the products

plugged into the extension cord does not exceed the extension cord ampere rating.

❏ When connecting this printer to a computer or other device with a cable, ensure the correct

orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Use only optional products, such as the paper cassette units and the printer stand, produced

specifically for this product. Using options produced for other products may cause the product to fall over and injure someone.

Finding the place for the printer

When relocating the printer, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation.

a. 35 cm b. 40 cm

c. 10 cm d. 60 cm

e. 93 cm f. 40 cm

Safety Instructions 17

AL-MX300 Series User's Guide

To install and use any of the following options, you will need the indicated amount of additional space.

A 250-Sheet Paper Cassette Unit adds 6.5 cm to the bottom of the printer.

In addition to space considerations, always heed the following precautions when finding a place to locate the printer:

❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power cord.

❏ Do not put your printer where the cord will be stepped on.

❏ Do not use printer in a damp environment.

❏ Avoid locations that are subject to direct sunlight, excessive heat, moisture, oil vapor, or dust.

❏ Do not place the printer on an unstable surface.

❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not

block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a built-in installation unless proper ventilation is provided.

❏ Keep the entire computer and printer system away from potential sources of interference, such as

loudspeakers or the base units of cordless telephones.

❏ Leave adequate room around the printer to allow for sufficient ventilation.

Safety Instructions 18

AL-MX300 Series User's Guide

Using the printer

❏ Be careful not to touch the fuser, which is marked with a caution label, or the surrounding areas. If

the printer has been in use, the fuser and the surrounding are as may be v er y ho t. I f y ou m us t to uch one of these areas, wait 40 minutes to allow the heat to subside before doing so.

* caution label

❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause

injury.

❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage points

or short out parts that could result in a risk of fire or electric shock.

❏ Do not sit or lean on the printer. Do not put heavy objects on the printer.

❏ Do not use any kind of combustible gases in or around the printer.

❏ Never force the printer’s components into place. Although the printer is designed to be sturdy,

rough handling can damage it.

❏ Do not leave jammed paper inside the printer. This can cause the printer to overheat.

❏ Never spill liquid of any kind on the printer.

❏ Adjust only those controls that are covered by the operating instructions. Improper adjustment of

other controls may result in damage and may require repair by a qualified service representative.

Safety Instructions 19

AL-MX300 Series User's Guide

❏ Do not turn off the printer:

-After turning on the printer, wait until the following screen appears on the LCD panel. The screen varies depending on which mode is selected for Default Mode in the Admin Settings menu.

Mode Message

Copy Ready to Copy

Scan Specify scan address.

Print Ready

Fax Specify the address

-While the Data light is on or flashing.

-While printing.

❏ Avoid touching the components inside the printer unless instructed to do so in this guide.

❏ Follow all warnings and instructions marked on the printer.

❏ Except as specifically explained in the printer’s documentation, do not attempt to service this

product yourself.

❏ Periodically disconnect the plug from the electrical outlet and clean the blades.

❏ Do not disconnect the plug while the printer is on.

❏ If the printer will not be used for a long time, disconnect the plug from the electrical outlet.

❏ Unplug this printer from the wall outlet before cleaning.

❏ Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.

Handling the consumable products and maintenance parts

❏ Do not burn used consumable products or maintenance parts because they might explode and

injure someone. Dispose of them according to local regulations.

❏ Be sure to keep consumable products and maintenance parts out of the reach of children.

❏ When handling a toner cartridge, always place it on a clean, smooth surface.

❏ Do not attempt to modify or take it apart consumable products or maintenance parts.

Safety Instructions 20

AL-MX300 Series User's Guide

❏ Do not touch the toner. Always keep toner away from your eyes. If toner gets on your skin or

clothes, wash it off with soap and water immediately.

❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up.

Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not use a vacuum cleaner.

❏ Wait at least one hour before using a toner cartridge after moving it from a cool to a warm

environment to prevent damage from condensation.

❏ To get the best print quality, do not store the toner cartridge or photoconductor unit in an area

subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity.

❏ When removing the photoconductor unit, do not expose it to sunlight at all and avoid exposing it

to room light for more than three minutes. The photoconductor unit contains a light-sensitive drum. Exposure to light can damage the drum, causing dark or light areas to appear on the printed page and reducing the service life of the drum. If you need to keep the photoconductor unit out of the printer for long periods, cover it with an opaque cloth.

❏ Be careful not to scratch the surface of the drum. When you remove the photoconductor unit from

the printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality.

❏ Do not touch the transfer roller on the transfer unit to avoid damaging it.

❏ Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.

Safety Instructions 21

Safety Information

Laser safety labels

Warning:

The performance of procedures and adjustments other than those specified in the printer’s documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label similar to the one shown below is attached to the back of the printer in countries where required.

AL-MX300 Series User's Guide

Internal laser radiation

There is a Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any circumstances. An additional laser warning label is affixed to the inside of the printer.

Ozone safety

Ozone emission

Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced only when the printer is printing.

Ozone exposure limit

The Epson laser printer generates less than 1.5 mg/h of continuous printing.

Minimize the risk

To minimize the risk of exposure to ozone, you should avoid the following conditions:

Safety Instructions 22

❏ Use of multiple laser printers in a confined area

❏ Operation in conditions of extremely low humidity

❏ Poor room ventilation

❏ Long, continuous printing together with any of the above

Printer location

The printer should be located so that the exhaust gases and heat generated are:

❏ Not blown directly into the user’s face

❏ Vented directly out of the building whenever possible

Restrictions on Copying

AL-MX300 Series User's Guide

Operators of this printer must observe the following restrictions in order to ensure the responsible and legal use of this printer.

Copying of the following items is prohibited by law

❏ Bank bills, coins, government-issued marketable securities, government bond securities, and

municipal securities

❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid

postage

❏ Government-issued revenue stamps, and securities issued according to legal procedure

Exercise caution when copying the following items

❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes,

concession tickets, etc.

❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.

Responsible use of copyrighted materials

Scanners can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

Safety Instructions 23

Chapter 1

Getting to Know Your Printer

Printer Parts

Front view

AL-MX300 Series User's Guide

ADF cover

c paper support d face-down tray

cover A

g MP tray h USB Host interface

control panel

Be sure to close the ADF cover when scanning a document on the document table.

Be sure to close cover A when scanning a document.

***

The DNF model is shown in the illustration.

***

b Auto Document Feeder (ADF)

f standard lower paper cassette

Getting to Know Your Printer 24

Rear view

a security slot b network interface connector

AL-MX300 Series User's Guide

c USB interface connector d

e power switch f AC inlet

gcover B

DNF model only

telephone interface connector

- LINE: Connects with the phone cord

- EXT: Connects with an external telephone

Getting to Know Your Printer 25

Inside the printer

Front view

AL-MX300 Series User's Guide

Rear view

aMP tray bcover A

c photoconductor unit d toner cartridge

e fuser unit f transfer roller

Getting to Know Your Printer 26

Scanner parts

Front view

AL-MX300 Series User's Guide

a white plate b document cover

c exposure window for ADF d document table

Inside the scanner

a ADF pickup module release lever

bADF pickup module

Getting to Know Your Printer 27

Control panel

DN model

AL-MX300 Series User's Guide

Mode buttons/LEDs (Green)

Job Memory button

Setting button

d LCD panel Displays printer status messages and control panel menu settings.

OK button

Up button

Right button

Down button

Left button

Address-book button

Power Saving button/LED (Green)

Use these buttons to switch to the corresponding mode.

Use this button to register frequently used settings for Copy mode and Scan mode or to call up the settings.

Use this button to switch to the setup mode.

Use these buttons to access the control panel menus, where you can make printer settings and check the status of consumable products. For instructions on how to use these buttons, see “Using the Control Panel” on page 125.

Use this button to display the information registered in the address list.

Use this button to enter the power saving mode. This mode is canceled when the button is pressed again. This button lights up when the printer is in the sleep mode (the deep sleep mode).

For EU model, the printer has a power off mode which saves more power consumption as almost all functions are not available. For more details about the power off mode, see “Energy Saver Menu” on page 139.

Stop button

When the printer is printing, pressing this button stops the printing.

Getting to Know Your Printer 28

AL-MX300 Series User's Guide

Reset button

Start button

k Numeric key pad Used to enter the number of copies or a zoom value in Copy mode. Also, enters

Clear button

Status button

Data light (Green)

Error light (Orange)

Return button

Function buttons (F1 to F4)

Use this button to reset the selected setting item or mistakenly entered values to the default value.

Use this button to start a copy or scan.

numeric values, such as the Time Setting in Setup Menu.

Use this button to clear the number of copies or delete a character when entering a text or numbers.

Use this button to check the status of print and copy jobs, the usage of consumable products, and any warnings.

On when print data is stored in the print buffer (the section of printer memory reserved for receiving data) but not yet printed. Flashes when the printer is processing data. Off when no data remains in the print buffer.

On or flashes when an error has occurred.

Use this button to return to a higher hierarchical level while doing settings.

Use this button to move to a menu displayed on the LCD panel.

DNF model

Quick-Dial buttons (1 to 12)

Fax Memory button/LED

(Green)

Job Memory button

Use these buttons to transmit a fax to a registered fax number assigned to the corresponding button.

Use this button to display the fax document list stored in the printer’s memory.

Use this button to register frequently used settings for Copy mode and Scan mode or to call up the settings.

Getting to Know Your Printer 29

AL-MX300 Series User's Guide

Setting button

Mode buttons/LEDs (Green)

f LCD panel Displays printer status messages and control panel menu settings.

OK button

Up button

Right button

Down button

Left button

Onhook button

Redial/Pause button

Address-book button

Power Saving button/LED (Green)

Use this button to switch to the setup mode.

Use these buttons to switch to the corresponding mode.

Use this button to switch between on-hook and off-hook.

Use thi s but ton to r edia l to the same fax numb er call ed previously o r to ins ert a pause (-) when dialing a number.

Use this button to display the information registered in the address list.

Use this button to enter the power saving mode. This mode is canceled when the button is pressed again. This button lights up when the printer is in the sleep mode (the deep sleep mode).

Stop button

Reset button

Start button

o Numeric key pad Used to enter the number of copies or a zoom value in Copy mode. Also, enters

Clear button

Status button

Data light (Green)

Error light (Orange)

Return button

When the printer is printing, pressing this button stops the printing.

Use this button to reset the selected setting item or mistakenly entered values to the default value. Also, use this button to delete one character from the entered data when entering a recipient fax number in Fax mode.

Use this button to start a copy, scan, or fax transmission.

numeric values, such as the Time Setting in Setup Menu.

Use this button to clear the number of copies or delete a character when entering a text or numbers.

Use this button to check the status of print, copy, and fax jobs, the usage of consumable products, and any warnings.

On or flashes when an error has occurred.

Use this button to return to a higher hierarchical level while doing settings.

Getting to Know Your Printer 30

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