Status and Error Lights (for AL-M220DN). ...... 78
Printing a Status Sheet...................... 84
Printing from the control panel (For AL-
M320DN/310DN)....................... 84
Printing from the control panel (For AL-
M220DN)............................. 84
Clearing Jammed Paper..................... 84
F (Cover F)............................ 85
E (Cover E)............................ 87
C1 DM (Cassette1/DM knob).............. 88
MP (MP tray).......................... 88
C1 - C3 (Cassette 1 - 3)................... 89
Paper Does Not Feed Properly................ 90
Power and Control Panel Problems............ 90
The ready light does not turn on............ 90
The printer turns off automatically.......... 91
The Printer does not turn off............... 91
The Printer Does Not Print.................. 92
Ready light is off........................ 92
The ready light is on..................... 92
Printout Problems......................... 93
Print quality is poor..................... 93
The printout is not what you expected........ 94
Printing in the PS3 Mode Problems............ 95
The printer does not print correctly in the
PostScript mode........................ 96
The printer does not print................. 96
The printer or its driver does not appear in
utilities in the printer configuration (Mac OS
only)................................ 96
The font on the printout is different from that
on the screen.......................... 96
The edges of texts and/or images are not
smooth. . . ............................ 97
The printer does not print normally via the
USB interface.......................... 97
The printer does not print normally via the
network interface....................... 97
An undefined error occurs (Mac OS only)..... 97
Other Problems.......................... 98
The optional product is not available......... 98
Correcting USB problems................. 98
Cannot access the shared printer............ 99
Transporting the Printer................... 100
For short distances..................... 100
For long distances...................... 100
Installing Options (AL-M320DN/AL-M310DN)
..................................... 101
Optional paper cassette unit............... 101
Appendix
Technical Specifications.................... 103
General.............................. 103
Electrical............................. 105
Supported operating systems.............. 105
Support Mode Settings using the control panel
................................... 105
Consumable Products and Options........... 109
Consumable products................... 109
Options............................. 109
Copyrights, Trademarks, and Licenses......... 110
SOFTWARE LICENSE.................. 110
Standard and Approvals................... 110
Where To Get Help
Contacting Epson Support.................. 111
Before Contacting Epson................. 111
3
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Contents
Help for Users in Europe................. 111
Help for Users in Taiwan................. 111
Help for Users in Singapore............... 112
Help for Users in Thailand................ 112
Help for Users in Vietnam................ 113
Help for Users in Indonesia............... 113
Help for Users in Hong Kong.............. 115
Help for Users in Malaysia................ 115
Help for Users in the Philippines........... 116
4
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Introduction
Introduction
Where to Find
Information
❏Setup Guide
Provides you with information on assembling the
printer and installing the printer software.
❏Password Setup Sheet (for AL-M320DN/
AL-M310DN)
Provides you with information on how to set a
password for the printer. When using it as a
network printer, an administrator password must
be set for the printer.
❏IP Address and Password Setup Sheet (for
AL-M220DN)
your printer. Online help is automatically installed
when you install the printer software.
Warning, Caution,
Important and Note
Warning
!
must be followed carefully to avoid serious bodily
injury.
Caution
!
must be observed to avoid bodily injury.
Important
c
must be observed to avoid damage to your
equipment.
Note
contains important information and useful tips on the
operation of your printer.
Provides you with information on how to set an IP
Address and password. When using it as a network
printer, an administrator password must be set for
the printer. This sheet provides you with
information on how to set a password for the
printer.
❏User’s Guide (this manual)
Provides you with detailed information on the
printer’s functions, optional products,
maintenance, troubleshooting, and technical
specifications.
❏Network Guide
Provides network administrators with information
on both the printer driver and network settings.
❏Font Guide
Provides you with information on fonts used on the
printer. There are two font guides for the printer.
Confirm the printer’s internal fonts by printing the
font list from System Report, and see the
appropriate font guide.
Prerequisites of
Description in This
Manual
The following illustrations and screenshots are used in
this guide unless otherwise indicated.
❏AL-M320DN
❏Windows 7
The PostScript used on this printer is compatible with
PostScript Level 3.
Abbreviations of
Operating Systems
In this manual, the following abbreviations are used.
❏Online Help for printer software
Click Help for detailed information and
instructions on the printer software that controls
Windows 10Microsoft® Windows® 10 Operating
System
5
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Introduction
Windows 8.1Microsoft® Windows® 8.1 Operating
System
Windows 8Microsoft
System
Windows 7Microsoft
System
Windows
Vista
Windows XPMicrosoft
Windows
Server 2016
Windows
Server 2012
R2
Windows
Server 2012
Windows
Server 2008
R2
Server 2008Microsoft
Microsoft
System
System
Microsoft
Operating System
Microsoft
Operating System
Microsoft
Operating System
Microsoft
Operating System
Operating System
Windows® 8 Operating
®
Windows® 7 Operating
®
Windows Vista® Operating
®
Windows® XP Operating
®
WIndows Server® 2016
®
Windows Server® 2012 R2
®
Windows Server® 2012
®
Windows Server® 2008 R2
®
Windows Server® 2008
®
Note For This Publication
No part of this publication may be reproduced, stored in
a retrieval system, or transmitted in any form or by any
means, mechanical, photocopying, recording, or
otherwise, without the prior written permission of Seiko
Epson Corporation. No patent liability is assumed with
respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting
from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall
be liable to the p urchas er of t his prod uct or t hird pa rties
for damages, losses, costs, or expenses incurred by
purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications,
repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with Seiko Epson
Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be
liable against any damages or problems arising from the
use of any options or any consumable products other
than those designated as Original Epson Products or
Epson Approved Products by Seiko Epson Corporation.
Server 2003Microsoft
Operating System
WindowsGeneric name of operating systems
above
Mac OS X
v10.12.x
Mac OS X
v10.11.x
Mac OS X
v10.10.x
Mac OS X
v10.9.x
Mac OS X
v10.8.x
Mac OS X
v10.7.x
Mac OS X
v10.6.8
macOS Sierra
OS X El Capitan
OS X Yosemite
OS X Mavericks
OS X Mountain Lion
OS X Lion
OS X Snow Leopard
Windows Server® 2003
®
Mac OSGeneric name of operating systems
above
6
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Important Instructions
Important Instructions
Important Safety
Instructions
Setting up the printer
❏Be sure to lift the printer by the correct positions as
shown below.
❏Make sure that there is no dust on the socket.
❏Be sure to insert the plug completely into the
electrical outlet.
❏Do not handle the plug with wet hands.
❏Unplug this printer from the wall outlet and refer
servicing to a qualified service representative under
the following conditions:
A.When the power cord or plug is damaged or
frayed.
B.If liquid has been spilled into it.
C.If it has been exposed to rain or water.
D.If it does not operate normally when the
operating instructions are followed. Adjust
only those controls that are covered by the
operating instructions since improper
adjustment of other controls may result in
damage and will often require extensive
work by a qualified technician to restore the
product to normal operation.
❏When moving the printer, always keep it
horizontal.
❏If you are unable to insert the AC plug into the
electrical outlet, contact an electrician.
❏Do not connect to an uninterruptible power source.
If you connect to one, it may cause malfunctions or
damage.
❏Be sure the AC power cord meets the relevant local
safety standards. Use only the power cord that
comes with this product. Use of another cord may
result in fire or electric shock. This product’s power
cord is for use with this product only. Use with
other equipment may result in fire or electric shock.
❏If damage occurs to the plug, replace the cord set or
consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of
the correct size and rating.
❏Use a grounded outlet that matches the printer’s
power plug. Do not use an adapter plug.
❏Avoid using an electrical outlet that is controlled by
wall switches or automatic timers. Accidental
disruption of power can erase valuable information
in your computer’s and printer’s memory.
E.If it has been dropped or the cabinet has
been damaged.
F.If it exhibits a distinct change in
performance, indicating a need for service.
❏Avoid sharing outlets with other appliances.
❏Connect all equipment to properly grounded
power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that
regularly switch on and off.
❏Connect your printer to an electrical outlet that
meets the power requirements of this printer. Your
printer’s power requirements are indicated on a
label attached to the printer. If you are not sure of
the power supply specifications in your area,
contact your local power company or consult your
dealer.
❏If you use an extension cord, make sure that the
total of the ampere ratings on the products plugged
into the extension cord does not exceed the
extension cord ampere rating.
7
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Important Instructions
❏When connecting this product to a computer or
other device with a cable, ensure the correct
orientation of the connectors. Each connector has
only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices
connected by the cable.
❏Use only optional products, such as the paper
cassette units and the printer stand, produced
specifically for this product. Using options
produced for other products may cause the product
to fall over and injure someone.
Finding the place for the printer
When relocating the printer, always choose a location
that has adequate space for easy operation and
maintenance. Use the following illustration as a guide
for the amount of space required around the printer to
ensure smooth operation.
Note:
Figures are rounded off to the nearest whole number.
❏Do not put your printer where the cord will be
stepped on.
❏Do not use printer in a damp environment.
❏Avoid locations that are subject to direct sunlight,
excessive heat, moisture, oil vapor, or dust.
❏Avoid locations that are subject to the air coming
directly from an air conditioner.
❏Do not place the printer on an unstable surface.
❏Slots and openings in the cabinet and the back or
bottom are provided for ventilation. Do not block
or cover them. Do not put the printer on a bed, sofa,
rug, or other similar surface or in a built-in
installation unless proper ventilation is provided.
❏Keep the entire computer and printer system away
from potential sources of interference, such as
loudspeakers or the base units of cordless
telephones.
❏Leave adequate room around the printer to allow
for sufficient ventilation.
a20 cmd50 cm
b30 cme30 cm
c30 cm
In addition to space considerations, always heed the
following precautions when finding a place to locate the
printer:
Using the printer
❏Some of the symbols used on your printer are to
ensure safety and proper use of the printer. Visit the
following web site to learn the meaning of the
symbols:
http://support.epson.net/symbols/
❏Be careful not to touch the fuser, which is marked
with a caution label, or the surrounding areas. If the
printer has been in use, the fuser and the
surrounding areas may be very hot. If you must
touch one of these areas, wait 40 minutes to allow
the heat to subside before doing so.
❏Place the printer near an electrical outlet where you
can easily plug in and unplug the power cord.
* caution label
8
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Important Instructions
❏Do not insert your hand deep into the fuser unit as
some components are sharp and may cause injury.
❏Never push objects of any kind through cabinet
slots as they may touch dangerous voltage points or
short out parts that could result in a risk of fire or
electric shock.
❏Do not sit or lean on the printer. Do not put heavy
objects on the printer.
❏Do not use any kind of combustible gases in or
around the printer.
❏Never force the printer’s components into place.
Although the printer is designed to be sturdy, rough
handling can damage it.
❏Do not leave jammed paper inside the printer. This
can cause the printer to overheat.
❏Never spill liquid of any kind on the printer.
❏Adjust only those controls that are covered by the
operating instructions. Improper adjustment of
other controls may result in damage and may
require repair by a qualified service representative.
❏Do not turn off the printer:
-After turning on the printer, wait until Ready
appears on the LCD panel (AL-M320DN/
AL-M310DN), or the Ready light turns on
(AL-M220DN).
-While the Data light is on or flashing.
-While printing.
❏Avoid touching the components inside the printer
unless instructed to do so in this guide.
❏Follow all warnings and instructions marked on the
printer.
❏Except as specifically explained in the printer’s
documentation, do not attempt to service this
product yourself.
❏Periodically disconnect the plug from the electrical
outlet and clean the blades.
❏Do not disconnect the plug while the printer is on.
❏If the printer will not be used for a long time,
disconnect the plug from the electrical outlet.
❏Use a well-wrung cloth for cleaning and do not use
liquid or aerosol cleaners.
Handling the consumable
products and maintenance parts
❏Do not burn used consumable products and
maintenance parts because they might explode and
injure someone. Dispose of them according to local
regulations.
❏Be sure to keep consumable products and
maintenance parts out of the reach of children.
❏When handling a toner cartridge, always place it on
a clean, smooth surface.
❏Do not attempt to modify or take it apart
consumable products and maintenance parts.
❏Do not touch the toner. Always keep toner away
from your eyes. If toner gets on your skin or clothes,
wash it off with soap and water immediately.
❏If toner is spilled, use a broom and dustpan or a
damp cloth with soap and water to clean it up.
Because the fine particles can cause a fire or
explosion if they come into contact with a spark, do
not use a vacuum cleaner.
❏Wait at least one hour before using a toner cartridge
or photoconductor after moving it from a cool to a
warm environment to prevent damage from
condensation.
❏To get the best print quality, do not store the toner
cartridge in an area subject to direct sunlight, dust,
salty air, or corrosive gases (such as ammonia).
Avoid locations subject to extreme or rapid changes
in temperature or humidity.
❏When removing the photoconductor unit, do not
expose it to sunlight at all and avoid exposing it to
room light for more than three minutes. The
photoconductor unit contains a light-sensitive
drum. Exposure to light can damage the drum,
causing dark or light areas to appear on the printed
page and reducing the service life of the drum . If you
need to keep the photoconductor unit out of the
printer for long periods, cover it with an opaque
cloth.
❏Unplug this printer from the wall outlet before
cleaning.
9
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Important Instructions
❏Be careful not to scratch the surface of the drum.
When you remove the photoconductor unit from
the printer, always place it on a clean, smooth
surface. Avoid touching the drum, since oil from
your skin can permanently damage its surface and
affect print quality.
❏Do not touch the transfer roller to avoid damaging
it.
❏Do not let the paper’s edge slide across your skin
because the edge of the paper may cut you.
Safety Information
Laser safety labels
Warning:
!
The performance of procedures and adjustments
other than those specified in the printer’s
documentation may result in hazardous radiation
exposure. Your printer is a Class 1 laser product as
defined in the IEC60825 specifications. The label
similar to the one shown below is attached to the
back of the printer in countries where required.
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product
of the printing process. Ozone is produced only when
the printer is printing.
Ozone exposure limit
The Epson laser printer generates less than 1.5 mg/h of
continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should
avoid the following conditions:
❏Use of multiple laser printers in a confined area
❏Operation in conditions of extremely low humidity
❏Poor room ventilation
❏Long, continuous printing together with any of the
above
Internal laser radiation
There is a Class III b Laser Diode Assembly that has an
invisible laser beam inside the printer head unit. The
printer head unit is NOT A SERVICE ITEM, therefore,
the printer head unit should not be opened under any
circumstances. An additional laser warning label is
affixed to the inside of the printer.
Printer location
The printer should be located so that the exhaust gases
and heat generated are:
❏Not blown directly into the user’s face
❏Vented directly out of the building whenever
possible
Restrictions on Making
Copies
Observe the following restrictions in order to ensure the
responsible and legal use of this printer.
10
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Important Instructions
Making copies of the following
items is prohibited by law
❏Bank bills, coins, government-issued marketable
securities, government bond securities, and
municipal securities
❏Unused postage stamps, pre-stamped postcards,
and other official postal items bearing valid postage
❏Government-issued revenue stamps, and securities
issued according to legal procedure
Exercise caution when making
copies of the following items
negotiable notes, checks, etc.), monthly passes,
concession tickets, etc.
❏Passports, driver’s licenses, warrants of fitness, road
passes, food stamps, tickets, etc.
Responsible use of copyrighted
materials
The printer may be used mistakenly or improperly to
illegally copy copyrighted materials. You must act
responsibly when copying copyrighted materials; by
acquiring the permission of the copyright holder or
acting on the advice of a knowledgeable attorney.
11
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Getting to Know Your Printer
Getting to Know Your
11.paper support
Printer
Printer Parts
Front and right side view
AL-M320DN/AL-M310DN
Inside the paper cassette
1.paper guide (side guide)
2.paper guide (back guide)
Inside the printer
AL-M220DN
1.cover F2
2.cover F1
3.MP tray
4.security slot
5.window for knowing the remaining amount of
paper
6.cassette 2/3 (optional paper cassette)
7.cassette 1 (standard paper cassette)
1.lever to remove maintenance unit A
2.toner cartridge
3.maintenance unit A
4.lock release button for toner cartridge
5.maintenance unit B
Rear view
8.power switch
9.ventilation window
10.button to open covers F1 and F2
12
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Getting to Know Your Printer
1.cover E
2.AC inlet
3.Ethernet interface connector
LED1: data light
LED2: status light
For the information that the lights indicate, see the
table below.
4.USB interface connector
LED Status
a: LED1b: LED2Network Status
YellowGreenReady (1000BASE-T)
Yellow
(Flashing)
YellowOrangeReady (100BASE-TX)
Yellow
(Flashing)
YellowOffReady (10BASE-Te)
Yellow
(Flashing)
OffGreen
OffOff
* See “Energy Saver Menu” on page 25 for details.
GreenReceiving packets
(1000BASE-T)
OrangeReceiving packets
(100BASE-TX)
OffReceiving packets
(10BASE-Te)
Deep sleep mode
(1000BASE-T)
Deep sleep mode
(100BASE-TX/10BASE-Te)
Power off mode
*
*
*
13
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Getting to Know Your Printer
Control Panel for AL-M320DN/AL-M310DN
1.
uUp button
2.
lLeft buttonPress to go back to the previous menu, or press to show the help if lPress for
3.
OK button
4.
dDown button
5.
Pause/Release button
6.
rRight button
7.
Wakeup/Sleep button
Press to scroll the items on the control panel menus.
help is displayed.
Press to set the menu, item or setting.
When the error light is flashing, pressing this button clears the error and switches the
printer to ready status.
Press to scroll the items on the control panel menus.
Press once to pause. Press again to recover from pause. While paused, the following
operations are available on the control panel.
❏Canceling the current print job or stored print jobs.
See “Cancelling a Print Job” on page 62.
❏Interrupting print jobs to print a stored print job.
❏Ejecting a paper (Form Feed) by holding down the OK button for more than 2
seconds.
Press to go to the next menu, item or setting.
Press to switch the status between available for printing and saving power.
This button lights up when the printer is in the sleep mode (the deep sleep mode).
This button blinks when the printer enters the power off mode, which saves power
because almost all functions are not available.
For more details about the power off mode, see “Energy Saver Menu” on
page 25.
8.LCD panelDisplays printer status messages and control panel menu settings.
9.
Ready light
10.
Error light (Orange)
On when the printer is ready, indicating that the printer is ready to receive and print
data.
Off when the printer is not ready, or in the sleep mode.
On or flashes when an error has occurred.
Pressing the OK button or Auto Cont setting in the Setup Menu clears the errors
that are flashing.
14
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Getting to Know Your Printer
11.
Data light
On when print data is stored in the print buffer (the section of printer memory
reserved for receiving data) but not yet printed.
Flashes when the printer is processing data.
Off when no data remains in the print buffer.
Control Panel for AL-M220DN
1.Information buttonPrints status sheets when the Error light is off and no warning is indicated. Prints a
status sheet when pressed once. Pressing this button for more than two seconds
prints a network status sheet. Clears the warning when a warning is indicated.
2.Job Cancel buttonPress once to cancel the current print job. Press and hold for more than two seconds
to delete all jobs from the printer memory.
3.
OK button
4.Cover & Maintenance lightLit when the printer’s cover is open, or when an error related to consumable
5.Toner lightOn when the printer’s toner cartridge has run out of toner. Flashes to indicate that
6.Pa pe r li gh tT ur ns on or fl as he s, an d wh en in co mbination with the Error light, usually indicates a
7.
Ready light
8.
Error light (Orange)
9.
Data light
When the error light is flashing, pressing this button clears the error and switches the
printer to ready status.
products or maintenance parts other than toner occurred. Flashes when a warning
related to these occurred.
toner is running low. If this light is flashing, have a new toner cartridge ready.
paper-related problem.
On usually indicates a paper jam, while flashing usually indicates a paper-related
error or warning, such as when the paper source is empty.
On when the printer is ready, indicating that the printer is ready to receive and print
data.
Off when the printer is not ready. This light also comes on in combination w ith other
lights to indicate error situations.
On or flashes when an error has occurred.
On when print data is stored in the print buffer (the section of printer memory
reserved for receiving data) but not yet printed. Flashes when the printer is
processing data. Off when no data remains in the print buffer.
15
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Getting to Know Your Printer
Note:
❏When the printer is in sleep or deep sleep mode, all lights are off. When in sleep or deep sleep mode, pressing any
button returns the printer to the ready state.
❏For details about LED light statuses, see “Status and Error Lights (for AL-M220DN)” on page 78.
16
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Getting to Know Your Printer
Using the Control Panel
When to make control panel
settings
In general, printer driver settings override settings made
using the control panel.
You should make the following settings by using the
control panel because these settings cannot be made in
the printer driver.
❏Settings to select emulation modes and IES
(Intelligent Emulation Switching) mode
❏Settings to specify a channel and configure the
interface
❏Settings to specify the size of the memory buffer
used to receive data
For AL-M220DN, which does not have an LCD panel,
you can do the control panel settings using EpsonNet
Config. See “How to access the control panel menus
(AL-M220DN)” on page 17.
How to access the control panel
menus (AL-M320DN/
AL-M310DN)
Press the r Right button to view the items in a
C
menu. Depending on the menu, the LCD panel
displays an item and the current setting
separated (
YYYY).
Use the u Up and d Down buttons to scroll
D
through the items, or press the l Left button to
return to the previous level.
Press the r Right button to carry out the
E
operation indicated by an item, such as printing a
configuration status sheet or resetting the
printer, or to view the settings available for an
item, such as paper sizes or emulation modes.
Use the u Up and d Down buttons to scroll
through available settings, then press the r Right
button to select a setting and return to the
previous level. Press the l Left button to return
to the previous level without changing the
setting.
Note:
❏You need to turn the printer off and then on
❏The OK button can be used instead of the
YYYY=ZZZZ), or only an item (
to activate the settings you changed in the
Network Menu, USB Menu or RAM Disk in
the Setup Menu.
r Right button in step 3 or 5.
Note:
Some menus and items appear only when a
corresponding optional device is installed or an
appropriate setting has been done.
Press the r Right button to access the control
A
panel menus.
Use the u Up and d Down buttons to scroll
B
through the menus.
Press the l Left button once or more times to exit
F
the control panel menus.
How to access the control panel
menus (AL-M220DN)
Although there are no panels that can display menus,
you can do settings that correspond to the operation
panel menus from a computer that is connected to the
printer. You can do the settings using the following
procedure.
From EpsonNet Config (web version)
You can do settings when the printer is connected to the
network.
The method to open the settings screen is shown below.
17
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Getting to Know Your Printer
Connect the printer to the same network as your
A
computer.
Note:
See the following manuals for how to connect the
printer to the network.
❏Setup Guide
❏IP Address and Password Setup Sheet
Enter the printer’s IP address into the address bar
B
of your web browser.
From the printer driver
You can set the following items that you think you will
use often as printer settings, whether the printer is
connected via USB or a network.
- MP Tray Size / MP Tray Type
- Cassette1 Size / Cassette1 Type
- Density
- Emphasize Thin Lines
- Paper Source
- Wide A4
- MP Tray Priority
- Page Protect
- Auto Eject Page
- I/F Time Out
- Size Ignore
- Time Setting
- Auto Cont
- Time to Sleep
- Language (Status Sheet)
Click the Optional Settings tab, and then click
B
the Printer Settings button.
Note:
A warning appears if the time is not set after purchasing
the printer. Use Printer Settings to set the time.
Note:
For references for the corresponding control panel
menus, see the following sections.
❏“Tray Menu” on page 28
❏“Printing Menu” on page 29
❏“Setup Menu” on page 21
❏“Energy Saver Menu” on page 25
To open the screen to do settings, follow the steps below:
Access the printer driver’s properties from Start
A
-Devices and Printers.
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Language
ItemExplanation
LanguageSpecifies the language displayed on the LCD panel (AL-M320DN/AL-M310DN only) and
Note:
To use EpsonNet Config with a web browser to confirm settings, access Information > System > System
Information.
ItemExplanation
Main VersionDisplays the version of the firmware installed on each printer.
IPL Version
MCU Version
Serial NoDisplays the serial number of each printer.
MemoryDisplays the amount of memory of each printer.
MAC AddressDisplays the MAC address of each printer.
System Report
Note:
To use EpsonNet Config with a web browser to print a report, access Information > Confirmation.
ItemExplanation
Print Configuration Status
Sheet
Print Supplies Status SheetPrints a sheet showing information about consumables.
Print Usage History SheetPrints a sheet showing the history of the printer’s usage.
Reserve Job List (AL-M320DN/
AL-M310DN only)
Prints a sheet showing the current printer settings and installed options. This sheet can be
useful to confirm whether option have been installed correctly.
Prints a list of reserved print jobs stored on the printer’s memory.
This item is available only when the jobs are stored by using the Quick Print Job
feature.
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ItemExplanation
Network Status SheetPrints a sheet showing the working status of the network.
This item is available only when the Network I/F setting in Network Menu is set to On.
PS3 Font ListPrints a sample of the fonts available for your selected printer emulation.
PCL Font Sample
ESCP2 Font Sample
FX Font Sample
I239X Font Sample
Machine Status
Note:
To use EpsonNet Config with a web browser to do settings, access Information > System > Machine status.
ItemExplanation
TonerThe number of asterisks (*) between “E” and “F” indicates the remaining service lives of
replacement parts. If a non-genuine replacement part is used, “?” is displayed instead of
Fuser Unit Life (AL-M320DN
only)
Maintenance Unit A Life
(AL-M320DN/AL-M310DN
only)
Maintenance Unit B Life
(AL-M320DN/AL-M310DN
only)
Total PagesDisplays the total number of pages printed by the printer.
the indicator.
Quick Print JobMenu (AL-M320DN/AL-M310DN only)
This menu allows you to print or delete print jobs that were stored in the printer’s memory using the Quick Print Job
feature (Re-Print Job, Verify Job) of the printer driver’s Reserve Job function. For instructions on using this menu,
see“Using the Reserve Job function (AL-M320DN/AL-M310DN)” on page 57.
ConfidentialJobMenu (AL-M320DN/AL-M310DN only)
This menu allows you to print or delete print jobs stored in the printer’s memory using the Confidential Job feature of
the printer driver’s Reserve Job function. You need to enter the correct password to access this data. For instructions
on using this menu, see “Using the Reserve Job function (AL-M320DN/AL-M310DN)” on page 57.
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Common Settings
Setup Menu
Note:
To use EpsonNet Config with a web browser to do settings, access Configuration > Common Settings > Setup
Menu.
ItemExplanation
I/F Time OutSpecifies the length of the time, in seconds, before a time out when interfaces are being
switched automatically. The time before a time out occurs is the length of time from the
point when no data is being received from an interface until the point of switching the
interface. If the printer has a print job when switching the interface, the printer prints the
print job.
Settings (default in bold):
0, 5 ... 60 ... 300 in increments of 1
MP Tray PriorityThis setting determines whether the MP tray has the highest or lowest priority when Auto
is selected as the Paper Source setting in the printer driver. When Normal (default) is
selected as the MP Tray Priority, the MP tray has the highest priority as the paper
source. If you select Last, the MP tray has the lowest priority.
Cassette Order (AL-M320DN/
AL-M310DN only)
Manual FeedAllows you to select the manual feed mode for the MP tray.
CopiesDesignates the number of copies to be printed, from 1 through 999.
DuplexTurns duplex printing on or off. This allows you to print on both sides of a page.
Specifies the cassette order for feeding paper when the setting for the printer driver’s
Paper Source is Auto Select.
Settings:
Top>Bottom, Bottom>Top
Settings (default in bold):
Off, 1st Page, EachPage
For the paper sizes for which duplex printing is available, see “Available Paper and
Capacities” on page 40.
Settings (default in bold):
Off, On
BindingSpecifies the binding direction of the printout.
For the paper sizes for which duplex printing is available, see “Available Paper and
Capacities” on page 40.
Settings (default in bold):
Long Edge, Short Edge
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ItemExplanation
Start PageSpecifies whether duplex printing starts from the front or back of the page.
For the paper sizes for which duplex printing is available, see “Available Paper and
Capacities” on page 40.
Settings (default in bold):
Front, Back
Skip Blank PageEnables you to skip blank pages when printing.
This function is available only for ESCP2, FX, or I239X mode.
Settings (default in bold):
Off, On
Auto Eject PageSpecifies whether or not to eject paper when the limit specified in the I/F Time Out
setting is reached. The default is Off, which means paper is not ejected when the time-out
limit is reached.
This function is not available in PS3 and PCL.
Settings (default in bold):
Off, On
Size IgnoreIf you want to ignore a paper size error, select On. When you turn this item on, the printer
keeps printing even if the image size exceeds the printable area for the specified paper
size. This may cause smudges because of the toner that is not transferred onto the paper
properly. When this item is turned off, the printer stops printing if a paper size error occurs.
Settings (default in bold):
Off, On
Auto ContWhen you turn this setting on, the printer automatically continues printing after a certain
period of time when one of the following errors occurs: Set Paper, Print Overrun, or
Memory Overflow. When this option is off, you must press the OK button to resume
printing.
Settings (default in bold):
Off, On
Page ProtectAllocates additional printer memory for printing data, as opposed to receivin g it. You may
need to turn this setting on if you are printing a very complex page. If a Print Overrun
error message appears on the LCD panel (AL-M320DN/AL-M310DN), or on the computer
screen while printing, turn this setting on and reprint your data. This reduces the amount
of memory reserved for processing data so your computer may take longer to send the
print job, but it will allow you to print complex jobs. Page Protect usually works best
when Auto is selected.
Note:
❏Changing the Page Protect setting reconfigures the printer’s memory, which
causes any downloaded fonts to be deleted.
❏This function is available only for ESCP2, FX, or I239X mode.
Settings (default in bold):
Auto, On
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ItemExplanation
A4/LT Auto SwitchingIf LT->A4 (or A4->LT) is selected, if letter (or A4) size paper is selected for printing but there
is no paper source set to letter (or A4), the printout is output on A4 (or Letter).
If A4<->LT is selected, if A4 or letter size paper is selected for printing but there is no paper
source set to the selected paper size, the printout is output on the alternate paper size. (A4
for letter or letter for A4)
Settings (default in bold):
LT->A4, A4->LT, A4<->LT, Off
LCD Contrast (AL-M320DN/
AL-M310DN)
LCD Backlight (AL-M320DN/
AL-M310DN)
RAM Disk (AL-M320DN/
AL-M310DN)
Convert to SimplexIn the duplex printing mode, specifies whether to print the last page of a job in one side
Adjusts the contrast of the LCD panel. Use the u Up and d Down buttons to set the
contrast between 0 (lowest contrast) and 15 (highest contrast).
Settings (default in bold):
0 ... 7 ... 15
If Auto is selected, the LCD backlight lights. Also, it turns off during Sleep or Deep Sleep
mode. If Off is selected, the LCD backlight is always off.
Settings (default in bold):
Auto, Off
Specifies the RAM disk size available for the Reserve Job function.
After this item is changed, the setting value takes effect after a warm boot or after the
power is turned on again.
Settings (default in bold):
Off, Normal, Maximum
printing mode. Setting Odd Page or 1 Page can prevent the last page from being printed
on an unexpected page when you are printing on preprinted paper or hole-punched
paper.
❏Odd Page: 1-page jobs or the last page of a job with an odd number of pages are
printed in one side printing mode.
❏1 Page: 1-page jobs are printed in one side printing mode.
❏Off: The last page of all jobs (including 1-page jobs or jobs with an odd number of
pages) is printed in duplex printing mode.
Confirm Media TypeDisplays a message when the paper type in the tray selected for printing is different from
that selected on Paper Type in the printer driver.
Settings (default in bold):
No, Yes
Cassette Warning
(AL-M320DN/AL-M310DN)
Sets whether to display messages in the following situations when cassettes have been
added.
- No cassette other than the lowest tray is inserted
- A cassette other than the lowest tray has run out of paper
❏Off: Does not display
❏Warning: Indicates that there is no paper
❏Warning & Error: First, a message indicating to check the conditions of the
cassettes appears. When the print data is received, it shows that the cassette has
been pulled out, and the printer stops operating.
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ItemExplanation
Job Information (M320DN/
M310DN)
Local Time Diff.Specifies the current date and time by entering the time difference from Greenwich Mean
Time SettingSpecifies the current date and time by entering them directly.
Date FormatSpecifies the format to display the date.
Selects the pattern in which the job information is displayed on the control panel.
If Off is selected, no job information is displayed on the control panel, even if the Pause/
Release button is pressed to cancel or skip a job.
If Norsk, CATALÀ,
when the printer is turned on for the first time after you purchase it, the default value is
Off. If other language is selected, the default value is Display Pattern 1.
Do not select Display Pattern 1 when the following languages are selected as
Language: Norsk, CATALÀ,
Settings:
Display Pattern 1, Display Pattern 2, Off
time.
Settings (default in bold):
-14:00 … 0:00 … +14:00
Settings:
2010/ 01/01 00:00 to 2098/12/31 23:59
, Türkçe, , , or is selected as Language
, Türkçe, , ,
Settings (default in bold):
DD/MM/YY, MM/DD/YY, YY/MM/DD
USB Menu
Note:
❏After any item in the menu is changed, the setting takes effect after a warm boot or after the power is turned on
again. While it is reflected in the Status Sheet, the actual change takes effect after a warm boot or after the power is
turned on again.
❏To use EpsonNet Config with a web browser to do settings, access Configuration > Common Settings > USB
Menu.
ItemExplanation
USB I/FAllows you to activate or deactivate the USB interface.
Settings (default in bold):
On, Off
USB SpeedAllows you to select the operation mode of USB interface. Selecting HS is recommended.
Select FS if HS does not work on your computer system.
Settings (default in bold):
HS, FS
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ItemExplanation
Buffer SizeDetermines the amount of memory to be used for receiving data and printing data.
Note:
❏To activate Buffer Size settings, you must turn off the printer for more than five
seconds then turn it back on. Or, you can perform a Reset All operation, as
explained in Reset Menu.
❏Resetting the printer erases all print jobs. Make sure the Ready light is not
flashing when you reset the printer.
Settings (default in bold):
Normal, Maximum, Minimum
Network Menu
See the Network Guide for each setting.
Note:
❏In order to do IP address settings for AL-M220DN’s first setup, you must install EpsonNet Config for Windows or
for Mac OS X. Note that you cannot do IP address settings using EpsonNet Config on a web browser for the first
setup. For details, see the IP Address and Password Setup Sheet, and Network Guide.
❏After any item in the menu is changed, the setting takes effect after a warm boot or after the power is turned on
again. While it is reflected in the Status Sheet, the actual change takes effect after a warm boot or after the power is
turned on again.
Energy Saver Menu
Note:
To use EpsonNet Config with a web browser to do settings, access Configuration > Common Settings > Energy Saver
Menu.
ItemExplanation
Time to Sleep(Auto)When this setting is set to Enable, the printer automatically determines the time to enter
the sleep or deep sleep mode, based on the operation history of the printer. Note if Enable
is selected, the Time to Sleep and Eco Fuser settings are ignored.
Settings (default in bold):
Enable, Disable
Time to SleepSpecifies the length of the time until the printer enters the sleep mode or deep sleep mode
if there are no button operations and no jobs to be printed.
Settings (default in bold):
1Min, 3Min, 5Min, 15Min, 30Min, 60Min, 120Min
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ItemExplanation
Deep Sleep ModeWhen this setting is set to On, the printer switches to the deep sleep mode instead of the
sleep mode if the printer is not operated or receives no jobs. In deep sleep mode, the
Wakeup/Sleep button lights (for AL-M320DN/AL-M310DN) or the Ready light blinks (for
AL-M220DN) and more power is saved than when in sleep mode.
Note:
The printer does not enter the deep sleep mode in the following cases:
- PS3 is selected in Network of Emulation Menu.
- MS Network is set to On in Network Menu.
- Network Administrator - UPnP - Universal Plug and Play is enabled (default) in
EpsonNet Config (web version)
The printer recovers from the deep sleep mode in the following cases:
- When the printer receives a print job
- When the Wakeup/Sleep button is pressed (For AL-M320DN/AL-M310DN)
- When any button is pressed (for AL-M220DN)
Settings (default in bold):
On, Off
Power Off If Inactive (Power Off
mode)
When this setting is set to On, the printer automatically turns off at the time specified in the
Time to Off setting. If EU is selected as Region Setting when the printer is turned on
for the first time after you purchase it, the default value is On. If some other region is
selected, the default value is set to Off.
Note:
The printer does not enter the power off mode if it is receiving or sending data.
The printer recovers from the power off mode when the power switch is turned on.
Settings (default in bold):
On, Off
Time to Off (Inactive)Specifies the length of the time until the printer enters the power off mode if there are no
button operations and no jobs to be printed.
Note:
You can adjust the time before power management is applied. Any increase will affect
the product’s energy efficiency. Please consider the environment before making any
change.
Settings:
120Min, 180Min, 240Min, 360Min, 480Min
Power Off If DisconnectWhen these settings are enabled, the printer enters power off mode when it detects that
no interfaces have been in use for over 30 minutes.
States in which interfaces are unavailable are:
- When a cable is not connected to the interface
- When panel settings do not use interfaces
- When the hub and connected computers are off
Settings:
On, Off
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Sleep Schedule Menu
Note:
You need to use EpsonNet Config with a web browser to reset the history, because this item is not displayed on the control
panel. See the Network Guide for the procedure to access EpsonNet Config with a web browser.
ItemExplanation
Reset Operate HistoryResets the printer’s operation history, which is based on the Time to Sleep(Auto)
calculation.
Sleep ScheduleSets a start time and a sleep pattern f or up t o f iv e ti me p er iods through the day. The Sleep
Pattern options are as follows:
❏On: Enters sleep mode according to the Time to Sleep(Auto) or Time to Sleep
settings.
❏Quick: Enters sleep mode as soon as possible.
Note:
For an image of these settings, see “Making a weekly sleep schedule” on page 60.
Excluded DaySpecifies a special date on which to apply the sleep pattern for some other day, and
specifies the day for up to two days. Each specified date setting is valid once within the
each coming specified date.
Sleep StatusDisplays the status of the sleep settings for one week starting from the current day. For
example, after Time to Sleep(Auto) is set to Enable, you can check if each time-to
sleep value, based on the operation history, has been calculated or is still being prepared.
Reset Menu
ItemExplanation
Clear WarningClears warnings except for those that occur from consumable products or
mandatory-replacement parts.
Clear All WarningsClears all warnings that are shown on the LCD panel or by LED lights.
Reset AllStops printing and clears the printer memory. The print jobs received from all interfaces
are erased. Also resets the life counters for maintenance units A and B.
Note:
Performing Reset All clears print jobs received from all interfaces. Be careful not to
interrupt someone else’s job.
Reset Maintenance A CounterReset the maintenance unit life counter when you replace the maintenance unit. For
instructions on replacing the maintenance unit, see the documentation supplied with the
Reset Maintenance B Counter
maintenance unit.
Note:
After Performing Reset Maintenance Counter A or Reset Maintenance
Counter B, the printer reboots automatically. Be careful not to interrupt someone
else’s job.
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Printer Settings
Note:
❏The settings in the Printing Menu are overridden by the settings done in the printer driver from the Printing
Preferences.
❏You can also set items in Printing Menu from Printer Properties > Optional Settings > Printer Settings.
Tray Menu
ItemExplanation
Paper Size Warning
(AL-M320DN/AL-M310DN)
Size Warning Timeout
(AL-M320DN/AL-M310DN)
MP Tray SizeSpecifies the paper size loaded in MP Tray.
MP Tray TypeSpecifies the paper type loaded in the MP tray.
Cassette1 SizeSpecifies the paper size loaded in the standard paper cassette.
Cassette1 TypeSpecifies the paper type loaded in the standard paper cassette.
Specifies the trays that need a message to confirm that the paper size in the tr ay m atc hes
the settings on the control panel. This warning message is displayed on the control panel
when you load paper in the MP tray and when you close a paper cassette.
Settings (default in bold):
Off, Cassette, Cassette & MP, MP Tray
Specify the length of the time until the Paper Size Warning message is turned off.
Settings (default in bold):
5 sec, 10 sec
For the sizes of paper that are available, refer to “Available Paper and Capacities” on
page 40.
For the types of paper that are available, refer to “Available Paper and Capacities” on
page 40.
For the sizes of paper that are available, refer to “Available Paper and Capacities” on
page 40.
For the types of paper that are available, refer to “Available Paper and Capacities” on