Epson AL-C300 User Manual

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User’s Guide

NPD5037-02 EN

AL-C300 Series User's Guide

Contents

Introduction

Where to Find Information................... 4

Warning, Caution, Important and Note.......... 4

Prerequisites of Description in This Manual....... 4

Abbreviations of Operating Systems............ 4

Note For This Publication.................... 5

Important Instructions

Important Safety Instructions................. 6

Setting up the printer..................... 6

Finding the place for the printer............. 7

Using the printer........................ 7

Handling the consumable products and

maintenance parts........................ 8

Safety Information......................... 9

Laser safety labels........................ 9

Internal laser radiation.................... 9

Ozone safety............................ 9

Restrictions on Making Copies................ 9

Getting to Know Your Printer

Printer Parts............................. 11

Front and right side view.................. 11

Inside the printer....................... 11

Rear and left side view.................... 11

Control panel.......................... 13

Using the Control Panel.................... 15

Accessing the control panel menus........... 15

Language............................. 16

System Information..................... 16

USB Memory.......................... 17

Quick Print JobMenu.................... 19

ConfidentialJobMenu.................... 19

Common Settings. . . . . .................. 19

Printer Settings......................... 25

Admin Settings......................... 35

Bookmark Menu........................ 36

Loading Paper

Available Paper and Capacities............... 37

Loading Paper............................ 39

Paper cassette.......................... 39

MP tray.............................. 40

Selecting and Using Print Media.............. 41

Envelopes............................. 41

Other paper........................... 41

Custom paper size....................... 42

Printing Tasks

Basics of Printing......................... 44

Setting the Main Screen................... 45

Setting the More Options Screen............ 46

Setting the Maintenance Screen............. 48

Setting Advanced Features................... 49

Printing multiple print jobs at one time. . . . . . . 49

Printing a booklet (AL-C300DN only). . . ..... 49

Using the Reserve Job function............. 50

Printing with an overlay.................. 51

Printing directly from a USB memory.......... 52

Using EPSON Status Monitor................ 53

Accessing EPSON Status Monitor........... 53

Notice Settings......................... 54

Tray Icon Settings....................... 54

Cancelling a Print Job...................... 54

From the printer........................ 54

From the computer...................... 55

Uninstalling and Installing Software

Uninstalling Software...................... 56

Installing Software........................ 56

Installing the PostScript printer driver with

Windows............................. 56

Installing the PostScript printer driver with

Mac OS X............................. 58

Installing the PCL printer driver (For

Windows only)......................... 58

Troubleshooting

Checking Printer Status..................... 60

Status and error messages on the control panel

.................................... 60

Printing a status sheet.................... 65

Clearing Jammed Paper..................... 66

B (Cover B)............................ 67

D (Cover D)........................... 67

C1 (Cassette 1), C2 (Cassette 2)............. 68

E (Cover E)............................ 69

Paper Does Not Feed Properly................ 70

AL-C300 Series User's Guide

Contents

Power and Control Panel Problems............ 70

The ready light does not turn on............ 70

The Printer does not turn off............... 71

The Printer Does Not Print.................. 71

Ready light is off and nothing prints.......... 71

The ready light is on but nothing prints. . . . . . . 71

Printout Problems......................... 72

Print quality is poor..................... 72

The printout is not what you expected........ 73

Printing in the PostScript 3 Mode Problems...... 75

The printer does not print correctly in the

PostScript mode........................ 75

The printer does not print................. 75

The printer or its driver does not appear in utilities in the printer configuration (Mac OS

only)................................ 76

The font on the printout is different from that

on the screen.......................... 76

The printer fonts cannot be installed......... 76

The edges of texts and/or images are not

smooth. . . ............................ 76

The printer does not print normally via the

USB interface.......................... 77

The printer does not print normally via the

network interface....................... 77

An undefined error occurs (Mac OS only)..... 77

Other Problems.......................... 78

The optional product is not available......... 78

Correcting USB problems................. 78

Cannot access the shared printer............ 79

Replacing Consumable Products/Maintenance

Parts................................... 80

Precautions during replacement............. 80

Cleaning the Printer....................... 80

Cleaning the roller...................... 80

Cleaning the exposure window............. 81

Transporting the Printer.................... 83

For short distances...................... 83

For long distances....................... 84

Installing Options......................... 84

Optional paper cassette unit............... 84

CompactFlash memory................... 85

Printable area.......................... 88

Fonts................................ 89

Environmental......................... 89

Supported operating systems............... 89

Support Mode Settings using the control panel

.................................... 90

Consumable Products, Maintenance Parts, and

Options................................ 93

Consumable products.................... 93

Maintenance parts...................... 94

Options.............................. 94

Standard and approvals..................... 96

Software License Terms..................... 96

Open source software licenses.............. 96

Where To Get Help

Contacting Epson Support................... 97

Before Contacting Epson.................. 97

Help for Users in Europe.................. 97

Help for Users in Taiwan.................. 97

Help for Users in Singapore................ 98

Help for Users in Thailand................ 98

Help for Users in Vietnam................. 99

Help for Users in Indonesia................ 99

Help for Users in Hong Kong.............. 101

Help for Users in Malaysia................ 101

Help for Users in the Philippines........... 102

Appendix

Technical Specifications.................... 87

General.............................. 87

Printer............................... 87

Controller............................. 87

Electrical............................. 88

AL-C300 Series User's Guide

Introduction

Where to Find Information

Setup Guide

Provides you with information on assembling the printer and installing the printer software.

User’s Guide (this manual)

Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications.

Network Guide

Provides network administrators with information on both the printer driver and network settings.

Note

contains important information and useful tips on the operation of your printer.

Prerequisites of Description in This Manual

The following illustrations and screenshots are used in this guide unless otherwise indicated.

❏ AL-C300DN

❏ Windows 7

Abbreviations of Operating Systems

Font Guide

Provides you with information on fonts used on the printer.

Online Help for printer software

Click Help for detailed information and instructions on the printer software that controls your printer. Online help is automatically installed when you install the printer software.

OSS

Provides the detailed explanation about the open source software programs contained in this printer.

Warning, Caution, Important and Note

Warning

must be followed carefully to avoid serious bodily injury.

Caution

must be observed to avoid bodily injury.

Important

must be observed to avoid damage to your equipment.

In this manual, the following abbreviations are used.

Windows 8.1 Microsoft® Windows® 8.1 Operating

System

Windows 8 Microsoft

System

Windows 7 Microsoft

System

Windows Vista

Windows XP Microsoft

Windows Server 2012 R2

Windows Server 2012

Windows Server 2008 R2

Server 2008 Microsoft

Server 2003 Microsoft

Microsoft System

System

Microsoft Operating System

Operating System

Windows® 8 Operating

Windows® 7 Operating

Windows Vista® Operating

Windows® XP Operating

Windows Server® 2012 R2

Windows Server® 2012

Windows Server® 2008 R2

Windows Server® 2008

Windows Server® 2003

AL-C300 Series User's Guide

Windows Generic name of operating systems

above

Introduction

Mac OS X v10.9.x

Mac OS X v10.8.x

Mac OS X Generic name of Mac OS X v10.9.x, Mac

OS X Mavericks

OS X Mountain Lion

OS X v10.8.x, Mac OS X v10.7.x, Mac OS X v10.6.8

Note For This Publication

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

AL-C300 Series User's Guide

Important Instructions

Important Safety Instructions

Setting up the printer

❏ Because the printer weighs approximately 27.5 kg

(60.6 lb) for the N model or 28.3 kg (62.4 lb) for the DN model with consumable products installed, one person should not lift or carry it. Two people should carry the printer, lifting it by the correct positions as shown below.

❏ Avoid using an electrical outlet that is controlled by

wall switches or automatic timers. Accidental disruption of power can erase valuable information in your computer’s and printer’s memory.

❏ Make sure that there is no dust on the socket.

❏ Be sure to insert the plug completely into the

electrical outlet.

❏ Do not handle the plug with wet hands.

❏ Unplug this printer from the wall outlet and refer

servicing to a qualified service representative under the following conditions:

A. When the power cord or plug is damaged or

frayed.

B. If liquid has been spilled into it.

C. If it has been exposed to rain or water.

D. If it does not operate normally when the

operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

❏ When moving the printer, always keep it

horizontal.

❏ If you are unable to insert the AC plug into the

electrical outlet, contact an electrician.

❏ Do not connect to an uninterruptible power source.

If you connect to one, it may cause malfunctions or damage.

❏ Be sure the AC power cord meets the relevant local

safety standards. Use only the power cord that comes with this product. Use of another cord may result in fire or electric shock. This product’s power cord is for use with this product only. Use with other equipment may result in fire or electric shock.

❏ If damage occurs to the plug, replace the cord set or

consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.

❏ Use a grounded outlet that matches the printer’s

power plug. Do not use an adapter plug.

E. If it has been dropped or the cabinet has

been damaged.

F. If it exhibits a distinct change in

performance, indicating a need for service.

❏ Avoid sharing outlets with other appliances.

❏ Connect all equipment to properly grounded

power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

❏ Connect your printer to an electrical outlet that

meets the power requirements of this printer. Your printer’s power requirements are indicated on a label attached to the printer. If you are not sure of the power supply specifications in your area, contact your local power company or consult your dealer.

❏ If you use an extension cord, make sure that the

total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating.

AL-C300 Series User's Guide

Important Instructions

❏ When connecting this product to a computer or

other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Use only optional products, such as the paper

cassette units and the printer stand, produced specifically for this product. Using options produced for other products may cause the product to fall over and injure someone.

Finding the place for the printer

When relocating the printer, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation.

Note:

Figures are rounded to the nearest decimal place.

Front View

❏ Place the printer near an electrical outlet where you

can easily plug in and unplug the power cord.

❏ Do not put your printer where the cord will be

stepped on.

❏ Do not use printer in a damp environment.

❏ Avoid locations that are subject to direct sunlight,

excessive heat, moisture, oil vapor, or dust.

❏ Avoid locations that are subject to the air coming

directly from an air conditioner.

❏ Do not place the printer on an unstable surface.

❏ Slots and openings in the cabinet and the back or

bottom are provided for ventilation. Do not block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a built-in installation unless proper ventilation is provided.

❏ Keep the entire computer and printer system away

from potential sources of interference, such as loudspeakers or the base units of cordless telephones.

Side View

1086 mm if the optional cassette unit is not installed.

342 mm if the optional cassette unit is not installed.

In addition to space considerations, always heed the following precautions when finding a place to locate the printer:

❏ Leave adequate room around the printer to allow

for sufficient ventilation.

Using the printer

❏ Be careful not to touch the fuser, which is marked

with a caution label, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 40 minutes to allow the heat to subside before doing so.

* caution label

❏ Do not insert your hand deep into the fuser unit as

some components are sharp and may cause injury.

AL-C300 Series User's Guide

Important Instructions

❏ Never push objects of any kind through cabinet

slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.

❏ Do not sit or lean on the printer. Do not put heavy

objects on the printer.

❏ Do not use any kind of combustible gases in or

around the printer.

❏ Never force the printer’s components into place.

Although the printer is designed to be sturdy, rough handling can damage it.

❏ Do not leave jammed paper inside the printer. This

can cause the printer to overheat.

❏ Never spill liquid of any kind on the printer.

❏ Adjust only those controls that are covered by the

operating instructions. Improper adjustment of other controls may result in damage and may require repair by a qualified service representative.

❏ Do not turn off the printer:

-After turning on the printer, wait until Ready appears on the LCD panel.

-While the Ready light is flashing.

-While the Data light is on or flashing.

-While printing.

Handling the consumable products and maintenance parts

❏ Do not burn used consumable products or

maintenance parts because they might explode and injure someone. Dispose of them according to local regulations.

❏ Be sure to keep consumable products and

maintenance parts out of the reach of children.

❏ When handling a toner cartridge, always place it on

a clean, smooth surface.

❏ Do not attempt to modify or take it apart

consumable products or maintenance parts.

❏ Do not touch the toner. Always keep toner away

from your eyes. If toner gets on your skin or clothes, wash it off with soap and water immediately.

❏ If toner is spilled, use a broom and dustpan or a

damp cloth with soap and water to clean it up. Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not use a vacuum cleaner.

❏ Wait at least one hour before using a toner cartridge

after moving it from a cool to a warm environment to prevent damage from condensation.

❏ Avoid touching the components inside the printer

unless instructed to do so in this guide.

❏ Follow all warnings and instructions marked on the

printer.

❏ Except as specifically explained in the printer’s

documentation, do not attempt to service this product yourself.

❏ Periodically disconnect the plug from the electrical

outlet and clean the blades.

❏ Do not disconnect the plug while the printer is on.

❏ If the printer will not be used for a long time,

disconnect the plug from the electrical outlet.

❏ Unplug this printer from the wall outlet before

cleaning.

❏ Use a well-wrung cloth for cleaning and do not use

liquid or aerosol cleaners.

❏ To get the best print quality, do not store the toner

cartridge or photoconductor unit in an area subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity.

❏ When removing the photoconductor unit, do not

expose it to sunlight at all and avoid exposing it to room light for more than three minutes. The photoconductor unit contains a light-sensitive drum. Exposure to light can damage the drum, causing dark or light areas to appear on the printed page and reducing the service life of the drum . If you need to keep the photoconductor unit out of the printer for long periods, cover it with an opaque cloth.

AL-C300 Series User's Guide

Important Instructions

❏ Be careful not to scratch the surface of the drum.

When you remove the photoconductor unit from the printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality.

❏ Do not touch the transfer rollers on the transfer

units to avoid damaging them.

❏ Do not let the paper’s edge slide across your skin

because the edge of the paper may cut you.

Safety Information

Laser safety labels

Warning:

The performance of procedures and adjustments other than those specified in the printer’s documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label similar to the one shown below is attached to the back of the printer in countries where required.

Ozone exposure limit

The Epson laser printer generates less than 3 mg/h of continuous printing.

Minimize the risk

To minimize the risk of exposure to ozone, you should avoid the following conditions:

❏ Use of multiple laser printers in a confined area

❏ Operation in conditions of extremely low humidity

❏ Poor room ventilation

❏ Long, continuous printing together with any of the

above

Printer location

The printer should be located so that the exhaust gases and heat generated are:

❏ Not blown directly into the user’s face

❏ Vented directly out of the building whenever

possible

Internal laser radiation

There is a Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any circumstances. An additional laser warning label is affixed to the inside of the printer.

Ozone safety

Ozone emission

Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced only when the printer is printing.

Restrictions on Making Copies

Observe the following restrictions in order to ensure the responsible and legal use of this printer.

Making copies of the following items is prohibited by law

❏ Bank bills, coins, government-issued marketable

securities, government bond securities, and municipal securities

❏ Unused postage stamps, pre-stamped postcards,

and other official postal items bearing valid postage

❏ Government-issued revenue stamps, and securities

issued according to legal procedure

Exercise caution when making copies of the following items

AL-C300 Series User's Guide

Important Instructions

❏ Private marketable securities (stock certificates,

negotiable notes, checks, etc.), monthly passes, concession tickets, etc.

❏ Passports, driver’s licenses, warrants of fitness, road

passes, food stamps, tickets, etc.

Responsible use of copyrighted materials

The printer may be used mistakenly or improperly to illegally copy copyrighted materials. You must act responsibly when copying copyrighted materials; by acquiring the permission of the copyright holder or acting on the advice of a knowledgeable attorney.

AL-C300 Series User's Guide

Getting to Know Your Printer

Printer Parts

Front and right side view

1. cassette 1 (standard paper cassette)

Inside the printer

1. photoconductor unit

2. waste toner bottle (waste toner box)

3. toner cartridge

4. fuser unit

5. duplex unit

2. cover A

3. control panel

4. output tray

5. paper support

6. cover D

7. cover B

8. MP tray

9. cover E

10. cassette 2 (optional paper cassette)

Rear and left side view

1. Ethernet interface connector

LED1: data light LED2: status light

For the information that the lights ind icate, see the table below.

2. USB interface connector

3. USB Host interface

4. power switch

5. AC inlet

AL-C300 Series User's Guide

Getting to Know Your Printer

Data light

Status light

Network Status

Yellow Green Ready (1000 M link)

Yellow (Flashing)

Green Receiving packets (1000 M

link)

Yellow Orange Ready (100 M link)

Yellow (Flashing)

Orange Receiving packets (100 M

link)

Yellow Off Ready (10 M link)

Yellow

Off Receiving packets (10 M link)

(Flashing)

Off Green

Deep sleep mode link)

Off Off

Deep sleep mode M link)

Power off mode

* See “Energy Saver Menu” on page 24 for details.

(1000 M

(100 M / 10

AL-C300 Series User's Guide

Control panel

Getting to Know Your Printer

Ready light

Error light (Orange)

Data light

l Left button Press to go back to the previous menu, or press to show the help if l Press for

u Up button

r Right button

Wakeup/Sleep button

On when the printer is ready, indicating that the printer is ready to receive and print data. Off when the printer is not ready, or in the sleep mode.

On or flashes when an error has occurred. Pressing the OK button or Auto Cont setting in the Setup Menu clears the errors that are flashing.

On when print data is stored in the print buffer (the section of printer memory reserved for receiving data) but not yet printed. Flashes when the printer is processing data. Off when no data remains in the print buffer.

help is displayed.

Press to scroll the items on the control panel menus.

Press to go to the next menu, item or setting.

Press to switch the status between available for printing and saving power. This button lights up when the printer is in the sleep mode (the deep sleep mode). This button blinks when the printer enters the power off mode, which saves power because almost all functions are not available.

For more details about the power off mode, see “Energy Saver Menu” on

page 24.

8. LCD panel Displays printer status messages and control panel menu settings.

d Down button

10.

OK button

Press to scroll the items on the control panel menus.

Press to set the menu, item or setting.

When the error light is flashing, pressing this button clears the error and switches the printer to ready status.

AL-C300 Series User's Guide

Getting to Know Your Printer

11.

Pause/Release button

Press once to pause. Press again to recover from pause. While paused, the following operations are available on the control panel.

❏ Canceling the current print job or stored print jobs.

See “Cancelling a Print Job” on page 54.

❏ Interrupting print jobs to print a stored print job.

❏ Ejecting a paper (Form Feed) by holding down the OK button for more than 2

seconds.

AL-C300 Series User's Guide

Getting to Know Your Printer

Using the Control Panel

Accessing the control panel menus

When to make control panel settings

In general, printer driver settings override settings made using the control panel. You should make the following settings by using the control panel because these settings cannot be made in the printer driver.

❏ Settings to select emulation modes and IES

(Intelligent Emulation Switching) mode

❏ Settings to specify a channel and configure the

interface

❏ Settings to specify the size of the memory buffer

used to receive data

Press the r Right button to carry out the

operation indicated by an item, such as printing a configuration status sheet or resetting the printer, or to view the settings available for an item, such as paper sizes or emulation modes.

Use the u Up and d Down buttons to scroll through available settings, then press the r Right

button to select a setting and return to the previous level. Press the l Left button to return to the previous level without changing the

setting.

Note:

❏ You need to turn the printer off and then on to activate

the settings you changed in the Network Menu, USB

Menu, USB Host Menu, or RAM Disk in the Setup Menu.

❏ The OK button can be used instead of the r Right

button in step 3 or 5.

Press the l Left button once or more times to exit

the control panel menus.

How to access the control panel menus

Note:

Some menus and items appear only when a corresponding optional device is installed or an appropriate setting has been done.

Press the r Right button to access the control

panel menus.

Use the u Up and d Down buttons to scroll

through the menus.

Press the r Right button to view the items in a

menu. Depending on the menu, the LCD panel displays an item and the current setting separated (

YYYY).

YYYY=ZZZZ), or only an item (

Use the u Up and d Down buttons to scroll

through the items, or press the l Left button to return to the previous level.

AL-C300 Series User's Guide

Getting to Know Your Printer

Language

Item Explanation

Language Specifies the language displayed on the LCD panel and that printed on the status sheet.

Settings (default in bold):

English, Français, Deutsch, Italiano, ESPAÑOL, Nederlands, Português,

System Information

Item Explanation

Main Version Displays the version of the firmware installed on each printer.

MCU Version

Serial No Displays the serial number of each printer.

Memory Displays the amount of memory of each printer.

MAC Address Displays the MAC address of each printer.

System Report

Item Explanation

Print Configuration Status Sheet

Print Supplies Status Sheet Prints a sheet showing information about consumables.

Print Usage History Sheet Prints a sheet showing the history of the printer’s usage.

Reserve Job List Prints a list of reserved print jobs stored on the printer’s memory.

Prints a sheet showing the current printer settings and installed options. This sheet can be useful to confirm whether option have been installed correctly.

This item is available only when the jobs are stored by using the Quick Print Job feature.

Form Overlay List Prints a list of form overlays stored on the printer’s memory.

Network Status Sheet Prints a sheet showing the working status of the network.

This item is available only when the Network I/F setting in Network Menu is set to On.

USB ExtI/FStatusSht Prints a sheet showing the working status of the USB interface.

This item is available only when the printer is connected to a USB device with D4 support and has been turned on when the USB I/F setting is set to On.

PS3 Status Sheet Prints a sheet showing information about the PS3 mode such as the PS3 version.

AL-C300 Series User's Guide

Getting to Know Your Printer

Item Explanation

PS3 Font List Prints a sample of the fonts available for your selected printer emulation.

PCL Font Sample

ESCP2 Font Sample

FX Font Sample

I239X Font Sample

Machine Status

Item Explanation

Cyan(C) Toner The number of asterisks (*) between “E” and “F” indicates the remaining service lives of

replacement parts. If a non-genuine replacement part is used, “?” is displayed instead of

Magenta(M) Toner

the indicator.

Yellow(Y) Toner

Black(K) Toner

Cyan(C) Photocon

Magenta(M) Photocon

Yellow(Y) Photocon

Black(K) Photocon

Fuser Unit Life

Total Pages Displays the total number of pages printed by the printer.

Color Pages Displays the total number of pages printed in color by the printer.

Monochrome Pages Displays the total number of pages printed in black-and-white by the printer.

USB Memory

This menu allows you to print the files stored in a USB memory. This menu is available only when the USB memory is connected to the USB Host interface and there is at least one file that has one of the following extensions: PS, PDF, JPG, or TIF.

Index Print Menu

Item Explanation

Print Start Prints an index of the files.

Paper Size Specifies the paper size for the index printing.

Settings (default in bold):

A4, LT, LGL

AL-C300 Series User's Guide

Getting to Know Your Printer

Item Explanation

Duplex (AL-C300DN only) Specifies the duplex setting for the index printing. When Duplex Long is selected, duplex

printing is done with long edge binding. When Duplex Short is selected, duplex printing is done with short edge binding.

Settings (default in bold):

Off (Simplex), Duplex Long, Duplex Short

Image Print Menu

Item Explanation

Select File Select files to print.

Print Start Prints the selected files.

Copies Designates the number of copies to be printed, from 1 through 999.

Paper Size Specifies the paper size for the image printing.

Settings (default in bold):

A4, LT, LGL

Layout Config Specifies the print layout. This setting enables you to print multiple pages onto a single

page.

Settings (default in bold):

Off, 2 in 1, 4 in 1, 8 in 1

Duplex (AL-C300DN only) Specifies the duplex setting for the image printing. When Duplex Long is selected,

duplex printing is done with long edge binding. When Duplex Short is selected, duplex printing is done with short edge binding.

Settings (default in bold):

Off (Simplex), Duplex Long, Duplex Short

File Name Select whether or not to print file names.

Settings (default in bold):

On, Off

Document Print Menu

Item Explanation

Select File Select a file to print.

Print Start Prints the selected files.

Copies Designates the number of copies to be printed, from 1 through 999.

AL-C300 Series User's Guide

Getting to Know Your Printer

Item Explanation

Paper Size Specifies the paper size for the document printing.

If Auto is selected, the paper size is determined based on the size of the first page that is printed.

Settings (default in bold):

Auto, A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C6, IB5

Duplex (AL-C300DN only) Specifies the duplex setting for the document printing. When Duplex Long is selected,

duplex printing is done with long edge binding. When Duplex Short is selected, duplex printing is done with short edge binding.

Settings (default in bold):

Off (Simplex), Duplex Long, Duplex Short

Quick Print JobMenu

This menu allows you to print or delete print jobs that were stored in the printer’s memory using the Quick Print Job feature (Re-Print Job, Verify Job , Stored Job) of the printer driver’s Reserve Job function. For instructions on using this menu, see“Using the Reserve Job function” on page 50.

ConfidentialJobMenu

This menu allows you to print or delete print jobs stored in the printer’s memory using the Confidential Job feature of the printer driver’s Reserve Job function. You need to enter the correct password to access this data. For instructions on using this menu, see “Using the Reserve Job function” on page 50.

Common Settings

Setup Menu

Item Explanation

I/F Time Out Specifies the length of the time, in seconds, before a time out when interfaces are being

switched automatically. The time before a time out occurs is the length of time from the point when no data is being received from an interface until the point of switching the interface. If the printer has a print job when switching the interface, the printer prints the print job.

Settings (default in bold):

0, 5 ... 60 ... 300 in increments of 1

MP Tray Priority This setting determines whether the MP tray has the highest or lowest priority when Auto

is selected as the Paper Source setting in the printer driver. When Normal i s se l ec t ed a s t h e

MP Tray Priority, the MP tray has the highest priority as the paper source. If you select Last, the MP tray has the lowest priority.

Manual Feed Allows you to select the manual feed mode for the MP tray.

Settings (default in bold):

Off, 1st Page, EachPage

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Getting to Know Your Printer

Item Explanation

Copies Designates the number of copies to be printed, from 1 through 999.

Duplex (AL-C300DN only) Turns duplex printing on or off. This allows you to print on both sides of a page.

This function is available only when you use A4, B5, LT, LGL, GLT, GLG, EXE, or F4 size paper.

Settings (default in bold):

Off, On

Binding Specifies the binding direction of the printout.

This function is available only when you use A4, B5, LT, LGL, GLT, GLG, EXE, or F4 size paper.

Settings (default in bold):

Long Edge, Short Edge

Start Page (AL-C300DN only) Specifies whether duplex printing starts from the front or back of the page.

This function is available only when you use A4, B5, LT, LGL, GLT, GLG, EXE, or F4 size paper.

Settings (default in bold):

Front, Back

Skip Blank Page Enables you to skip blank pages when printing.

This function is available only for ESCP2, FX, or I239X mode.

Settings (default in bold):

Off, On

Auto Eject Page Specifies whether or not to eject paper when the limit specified in the I/F Time Out

setting is reached. The default is Off, which means paper is not ejected when the time-out limit is reached.

This function is not available in PS3 and PCL.

Settings (default in bold):

Off, On

Size Ignore If you want to ignore a paper size error, select On. When you turn this item on, the printer

keeps printing even if the image size exceeds the printable area for the specified paper size. This may cause smudges because of the toner that is not transferred onto the paper properly. When this item is turned off, the printer stops printing if a paper size error occurs.

Settings (default in bold):

Off, On

Auto Cont When you turn this setting on, the printer automatically continues printing after a certain

period of time when one of the following errors occurs: Set Paper, Print Overrun, or Memory Overflow. When this option is off, you must press the OK button to resume printing.

Settings (default in bold):

Off, On

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Item Explanation

Page Protect Allocates additional printer memory for printing data, as opposed to receivin g it. You may

need to turn this setting on if you are printing a very complex page. If a Print Overrun error message appears on the LCD panel during printing, turn this setting on and reprint your data. This reduces the amount of memory reserved for processing data so your computer may take longer to send the print job, but it will allow you to print complex jobs. Page Protect usually works best when Auto is selected.

Note:

❏ Changing the Page Protect setting reconfigures the printer’s memory, which

causes any downloaded fonts to be deleted.

❏ This function is available only for ESCP2, FX, or I239X mode.

Settings (default in bold):

Auto, On

A4/LT Auto Switching If LT->A4 (or A4->LT) is selected, if letter (or A4) size paper is selected for printing but there

is no paper source set to letter (or A4), the printout is output on A4 (or Letter).

If A4<->LT is selected, if A4 or letter size paper is selected for printing but there is no paper source set to the selected paper size, the printout is output on the alternate paper size. (A4 for letter or letter for A4)

Settings (default in bold):

LT->A4, A4->LT, A4<->LT, Off

Convert to Monochrome Enables to print in black-and-white when the color toner cartridges have reached the e nd

of their service lives.

Settings (default in bold):

On, Off

LCD Contrast

LCD Backlight If Auto is selected, the LCD backlight lights. Also, it turns off during Sleep or Deep Sleep

RAM Disk Specifies the RAM disk size available for the Reserve Job function.

Adjusts the contrast of the LCD panel. Use the u Up and d Down buttons to set the contrast between 0 (lowest contrast) and 15 (highest contrast).

Settings (default in bold):

0 ... 7 ... 15

mode. If Off is selected, the LCD backlight is always off.

Settings (default in bold):

Auto, Off

After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again.

Settings (default in bold):

Off, Normal, Maximum

AL-C300 Series User's Guide

Item Explanation

Getting to Know Your Printer

Convert to Simplex (AL-C300DN only)

Confirm Media Type Displays a message when the paper type in the tray selected for printing is different from

Job Information Selects the pattern in which the job information is displayed on the control panel.

In the duplex printing mode, specifies whether to print the last page of a job in one side printing mode. Setting Odd Page or 1 Page can prevent the last page from being printed on an unexpected page when you are printing on preprinted paper or hole-punched paper.

❏ Odd Page: 1-page jobs or the last page of a job with an odd number of pages are

printed in one side printing mode.

❏ 1 Page: 1-page jobs are printed in one side printing mode.

❏ Off: The last page of all jobs (including 1-page jobs or jobs with an odd number of

pages) is printed in duplex printing mode.

that selected on Paper Type in the printer driver.

Settings (default in bold):

No, Yes

If Off is selected, no job information is displayed on the control panel, even if the Pause/ Release button is pressed to cancel or skip a job.

If time after you purchase it, the de fault value is Off. If other language is selected, the default value is Display Pattern 1.

Do not select Display Pattern 1 when the following languages are selected as Language:

or is selected as Language when the printer is turned on for the first

Settings:

Display Pattern 1, Display Pattern 2, Off

Local Time Diff. Specifies the current date and time by entering the time difference from Greenwich Mean

time.

Settings (default in bold):

-14:00 … 0:00 … +14:00

Time Setting Specifies the current date and time by entering them directly.

Settings:

2010/ 01/01 00:00 to 2098/12/31 23:59

Date Format Specifies the format to display the date.

Settings (default in bold):

DD/MM/YY, MM/DD/YY, YY/MM/DD

USB Menu

Note:

After any item in the menu is changed, the setting takes effect after a warm boot or after the power is turned on again. While it is reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power is turned on again.

AL-C300 Series User's Guide

Getting to Know Your Printer

Item Explanation

USB I/F Allows you to activate or deactivate the USB interface.

Settings (default in bold):

On, Off

USB Speed Allows you to select the operation mode of USB interface. Selecting HS is recommended.

Select FS if HS does not work on your computer system.

Settings (default in bold):

HS, FS

Buffer Size Determines the amount of memory to be used for receiving data and printing data.

Note:

❏ To activate Buffer Size settings, you must turn off the printer for more than five

seconds then turn it back on. Or, you can perform a Reset All operation, as explained in Reset Menu.

❏ Resetting the printer erases all print jobs. Make sure the Ready light is not

flashing when you reset the printer.

Settings (default in bold):

Normal, Maximum, Minimum

Network Menu

See the Network Guide for each setting.

Note:

USB Host Menu

Note:

Item Explanation

USB Host Enables you to print directly from a USB memory via a USB Host interface.

Settings (default in bold):

On, Off

AL-C300 Series User's Guide

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Energy Saver Menu

Item Explanation

Time to Sleep Specifies the length of the time until the printer enters the sleep mode or deep sleep mode

if there are no button operations and no jobs to be printed.

Settings (default in bold):

1Min, 3Min, 5Min, 15Min, 30Min, 60Min, 120Min

Deep Sleep Mode When this setting is set to On, the printer switches into the deep sleep mode at the time

specified in the Time to Sleep setting if the printer is not operated or receives no jobs. In the deep sleep mode, the Wakeup/Sleep button lights and more power is saved than when in the sleep mode.

Note:

The printer does not enter the deep sleep mode in the following cases:

- PS3 is selected in Network of Emulation Menu.

- MS Network is set to On in Network Menu.

The printer recovers from the deep sleep mode in the following cases:

- When the printer receives a print job

- When the Wakeup/Sleep button is pressed

Settings (default in bold):

On, Off

Power Off Timer (Power Off mode)

When this setting is set to On, the printer automatically turns off at the time specified in the Time to Off setting.

Note:

The printer does not enter the power off mode if it is receiving or sending data.

The printer recovers from the power off mode when the power switch is turned on.

Settings (default in bold):

On, Off

Time to Off Specifies the length of the time until the printer enters the power off mode if there are no

button operations and no jobs to be printed.

Note:

You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.

Settings (default in bold):

120Min, 180Min, 240Min, 360Min, 480Min

Timer Setting When this setting is set to On, the printer enters or recovers from the power off mode at

specified times.

Settings (default in bold):

Off, On

Start If Timer Setting is set to On, specifies the time when the printer recovers from the power

off mode.

Settings (default in bold):

0:00 ... 8:00 ... 23:59

AL-C300 Series User's Guide

Getting to Know Your Printer

Item Explanation

Stop If Timer Setting is set to On, specifies the time when the Time to Off timer restarts and

the printer can enter the power off mode.

Settings (default in bold):

0:00 ... 18:00 ... 23:59

Day If Timer Setting is set to On, specifies the days when the Timer Setting is enabled.

Settings:

Cancel Selection, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

Reset Menu

Item Explanation

Clear Warning Clears warning messages that show errors except for these that occur from consumable

products or mandatory-replacement parts.

Clear All Warnings Clears all warning messages that appear on the LCD panel.

Reset All Stops printing and clears the printer memory. The print jobs received from all interfaces

are erased.

Note:

Performing Reset All clears print jobs received from all interfaces. Be careful not to interrupt someone else’s job.

Reset Fuser Counter Reset the fuser unit life counter when you replace the fuser unit. For instructions on

replacing the fuser unit, see the instructions that come with the fuser unit.

Printer Settings

Note:

The settings of items in the Printing Menu are overridden by the settings made in the printer driver.

Tray Menu

Item Explanation

MP Tray Size Specifies your paper size from this menu.

Settings (default in bold):

A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C6, IB5, CTM

* For the sizes of paper that are available for CTM, refer to “Available Paper and Capacities”

on page 37.

MP Tray Type Specifies the paper type loaded in the MP tray.

Settings (default in bold):

Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick, ExtraThk, Coated, Envelope, Special

AL-C300 Series User's Guide

Getting to Know Your Printer

Item Explanation

Cassette1 Size Specifies the paper size loaded in the standard paper cassette.

Settings (default in bold):

A4, A5, A6, B5, LT, HLT, GLT , EXE, CTM

* For the sizes of paper that are available for CTM, refer to “Available Paper and Capacities”

on page 37.

Cassette1 Type Specifies the paper type loaded in the standard paper cassette.

Settings (default in bold):

Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick, ExtraThk, Coated, Special

Cassette2 Size Specifies the paper size loaded in the optional paper cassette.

Settings (default in bold):

A4, B5, LT, LGL, GLG , EXE

Cassette2 Type Specifies the paper type loaded in the optional paper cassette.

Settings (default in bold):

Plain, SemiThk, Preprinted, Letterhead, Recycled, Color

MP Tray AutoSel/Cassette1 AutoSel/Cassette2 AutoSel

Specifies whether the tray can be selected for printing when Paper Source is selected for Auto Selection in the printer driver.

Settings (default in bold):

On, Off

Printing Menu

Item Explanation

Page Size Specifies the paper size.

Settings (default in bold):

A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C6, IB5, CTM

* For the sizes of paper that are available for CTM, refer to “Available Paper and Capacities”

on page 37.

Wide A4 Selecting On decreases the left and right margins to 3.4 mm.

Settings (default in bold):

Off, On

Media Type Specifies the paper type.

Settings (default in bold):

Unspecified, Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick, ExtraThk, Coated, Envelope, Special

AL-C300 Series User's Guide

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Item Explanation

Page Side Select Front when printing on the front of normal paper (Plain), thick paper (Thick), or

extra thick paper (Extra Thick).

Settings (default in bold):

Front, Back

Paper Source Specifies whether paper feeds into the printer from the MP tray, the standard paper

cassette (Cassette 1), or the optional paper cassette unit (Cassette 2).

If you select Auto, paper feeds from the paper source containing p aper that matches your Paper Size setting.

Settings (default in bold):

Auto, MP Tray, Cassette1, Cassette2

Orientation Specifies whether the page is printed in portrait or landscape orientation.

Settings (default in bold):

Port, Land

Resolution Specifies the printing resolution.

Settings (default in bold):

300, 600, 1200

RITech Turning on RITech (Resolution Improvement Technology) on produces smoother and

crisper lines, text, and graphics.

Settings (default in bold):

On, Off

Toner Save When this setting is selected, the printer saves toner by substituting a gray shade for the

black inside of characters. The characters are outlined in full black on the right and lower edges.

Settings (default in bold):

Off, On

Emphasize Thin Lines Adjusts the weight of thin lines so they are printed clearly.

Settings (default in bold):

Off, On

Top Offset Makes fine adjustments to the vertical printing position of the page.

Important:

Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you may damage the printer.

Settings (default in bold):

-99.0 ... 0.0 ... 99.0mm in 0.5 increments

AL-C300 Series User's Guide

Getting to Know Your Printer

Item Explanation

Left Offset Makes fine adjustments to the horizontal printing position of the page.

Important:

Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you may damage the printer.

Settings (default in bold):

-99.0 ... 0.0 ... 99.0mm in 0.5 increments

T Offset B Adjusts the vertical printing position on the back of the paper when printing on both

sides. Use this if the printout on the back is not where you expected.

Settings (default in bold):

-99.0 ... 0.0 ... 99.0mm in 0.5 increments

L Offset B Adjusts the horizontal printing position on the back of the paper when printing on both

sides. Use this if the printout on the back is not where you expected.

Settings (default in bold):

-99.0 ... 0.0 ... 99.0mm in 0.5 increments

Emulation Menu

Item Explanation

USB/Network Specifies emulation mode for each interface.

Settings (default in bold):

Auto, ESCP2, FX, I239X, PS3, PCL

PCL Menu

Item Explanation

FontSource Sets the default font source.

Settings (default in bold):

Resident, Download

* Available only when downloaded fonts are available.

Font Number Sets the default font number for the default font source. The available number depends

on the settings you made.

Settings (default in bold):

0… 65535 (depending on your settings)

Pitch Specifies the default font pitch if the font is scalable and of fixed-pitch. This item may not

appear depending on the FontSource or Font Number settings.

Settings (default in bold):

0.44 … 10.00 … 99.99 cpi in 0.01 cpi increment

AL-C300 Series User's Guide

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Item Explanation

Height Specifies the default font height if the font is scalable and proportional. This item may not

appear depending on the FontSource or Font Number settings.

Settings (default in bold):

4.00 … 12.00 … 999.75 pt in 0.25 pt increment

SymSet Selects the default symbol set. If the font you selected in FontSource and Font Number is

not available in the new SymSet setting, the FontSource and the Font Number settings are automatically replaced with the default value, IBM-US.

Settings (default in bold):

IBM-US, Roman-8, Roman-9, ECM94-1, 8859-2 ISO, 8859-9 ISO, 8859-10ISO, 8859-15ISO, PcBlt775, IBM-DN, PcMultiling, PcE.Europe, PcTk437, PcEur858, Pc1004, WiAnsi, WiE.Europe, WiTurkish, WiBALT, DeskTop, PsText, VeInternati, VeUS, MsPublishin, Math-8, PsMath, VeMath, PiFont, Legal, UK, ANSI ASCII, Swedis2, Italian, Spanish, German, Norweg1, French2, Windows, McText, Hebrew7, 8859-8 ISO, Hebrew8, Arabic8, OCR A, OCR B, Pc866Cyr, Pc866Ukr, WinCyr, ISOCyr, Pc8Grk, Pc851Grk, WinGrk, ISOGrk, Greek8, Pc862Heb, Pc864Ara, HPWARA

Form Selects the number of lines for the selected paper size and orientation. This also causes a

line spacing(VMI) change, and the new VMI value is stored in the printer. This means that later changes in the Page Size or Orientation settings cause changes in the Form value, based on the stored VMI.

Settings (default in bold):

5 … 64 … 128Lines

CR Function These functions are included for users of particular operating systems, such as UNIX.

Settings (default in bold):

CR, CR+LF

LF Function These functions are included for users of particular operating systems, such as UNIX.

Settings (default in bold):

LF, CR+LF

Tray Assign Changes the assignment for the paper source select command. When 4 is selected, the

commands are set as compatible with the HP LaserJet 4. When 4K is selected, the commands are set as compatible with the HP LaserJet 4000, 5000, and 8000. When 5S is selected, the commands are set as compatible with the HP LaserJet 5S.

Settings (default in bold):

4K, 5S, 4

PS3 Menu

Item Explanation

Error Sheet When you select On, the printer prints out an error sheet when an error occurs in the PS3

mode or when the PDF file you tried to print is not a supported version.

Settings (default in bold):

Off, On

AL-C300 Series User's Guide

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Item Explanation

Coloration Allows you to select the color printing or black-and-white printing mode.

Settings (default in bold):

Color, Mono

Image Protect When On is selected, the print quality is not reduced even with insufficient memory. In that

case, Memory Overflow is displayed and the printing is stopped. When Off is selected, the print quality is reduced with insufficient memory. In that case, Image Optimum is displayed and the printing is continued.

Settings (default in bold):

Off, On

Binary Specifies the data format. Select On for the Binary data and select Off for the ASCII data.

Note:

Binary can only be used with network connection. To use the Binary data, make sure your application supports Binary data and that SEND CTRL-D Before Each Job and SEND CTRL-D After Each Job are set to No. When this setting is set to On, you cannot use TBCP (Tagged binary communication protocol) in the printer driver settings.

Settings (default in bold):

Off, On

Text Detection When On is selected, the text file is converted to a PostScript file when printing. This setting

is available only when PS3 is selected in the Emulation Menu.

Settings (default in bold):

Off, On

PDF Page Size Specifies the paper size when you send the PDF file directory from a computer or some

other device. If Auto is selected, the paper size is determined based on the size of the first page that is printed.

Settings (default in bold):

Auto, A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, C10, DL, C6, IB5

ESCP2 Menu

Item Explanation

Font Selects the font.

Settings (default in bold):

Courier, Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B

Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi

(characters per inch). You can also choose proportional spacing.

Settings (default in bold):

10 cpi, 12cpi, 15cpi, Prop.

Condensed Turns condensed printing on or off.

Settings (default in bold):

Off, On

AL-C300 Series User's Guide

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Item Explanation

T.Margin Sets the distance from the top of the page to the baseline of the first printable line. The

distance is measured in inches. The smaller the value, the closer the printable line is to the top.

Settings (default in bold):

0.40 ... 0.50 ... 1.50 inch in 0.05-inch increments

Text Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you

change the Orientation, Page Size, or T.Margin settings, the page length setting automatically returns to the default for each paper size.

Settings (default in bold):

1 ... 66 Lines

CGTable Use the character generator (CG) table option to select the graphics character table or the

italics table. The graphics table contains graphic characters for printing lines, corners, shaded areas, international characters, Greek characters, and mathematical symbols. If you select Italic, the upper half of the character table is defined as italic characters.

Settings (default in bold):

PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic, PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO, PcSl437,PcTurkish1, 8859-9 ISO, Mazowia, CodeMJK, PcGk437, PcGk851, PcGk869, 8859-7 ISO, PcCy855, PcCy866, PcUkr866, PcLit771, Bulgarian, Hebrew7, Hebrew8, PcHe862, PcAr864, PcAr864Ara, PcAr720, PcLit774, Estonia, ISO Latin2, PcLat866

Country

Auto CR Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation

Auto LF If you select Off, the printer does not send an automatic line-feed (LF) command with

Use this option to select one of the fifteen international symbol sets. See the Font Guide for samples of the characters in each country’s symbol set.

Settings (default in bold):

USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2,LatinAmeric, Korea, Legal

whenever the printing position goes beyond the right margin. If you select Off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives carriage-return character. This function is handled automatically by most applications.

Settings (default in bold):

On, Off

each carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On if your text lines overlap.

Settings (default in bold):

Off, On

AL-C300 Series User's Guide

Getting to Know Your Printer

Item Explanation

Bit Image The printer is able to emulate the graphics densities set with the printer commands. If you

select Dark, the bit image density is high, and if you select Light, the bit image density is low.

If you select BarCode, the printe r converts bit images to bar codes by automatically filling in any vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code reader. This mode will reduce the size of the image being printed, and may also cause some distortion when printing bit image graphics.

Settings (default in bold):

Dark, Light, BarCode

ZeroChar Specifies whether the printer prints a slashed or unslashed zero.

Settings (default in bold):

0, (or the zero character with a slash)

FX Menu

Item Explanation

Font Selects the font.

Settings (default in bold):

Courier, Prestige, Roman, Sans serif, Script, Orator S, OCR A, OCR B

Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi

(characters per inch). You can also choose proportional spacing.

Settings (default in bold):

10 cpi, 12cpi, 15cpi, Prop.

Condensed Turns condensed printing on or off.

Settings (default in bold):

Off, On

T.Margin Sets the distance from the top of the page to the baseline of the first printable line. The

distance is measured in inches. The smaller the value, the closer the printable line is to the top.

Settings (default in bold):

0.40 ... 0.50 ... 1.50 inch in 0.05-inch increments

Text Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you

change the Orientation, Page Size, or T.Margin settings, the page length setting automatically returns to the default for each paper size.

Settings (default in bold):

1 ... 66 Lines

AL-C300 Series User's Guide

Getting to Know Your Printer

Item Explanation

CGTable Use the character generator (CG) table option to select the graphics character table or the

Settings (default in bold):

PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic, PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO

Country

Auto CR Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation

Auto LF If you select Off, the printer does not send an automatic line-feed (LF) command with

Bit Image The printer is able to emulate the graphics densities set with the printer commands. If you

Use this option to select one of the fifteen international symbol sets. See the Font Guide for samples of the characters in each country’s symbol set.

Settings (default in bold):

USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2,LatinAmeric

whenever the printing position goes beyond the right margin. If you select Off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character. This function is handled automatically by most applications.

Settings (default in bold):

On, Off

each carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On if your text lines overlap.

Settings (default in bold):

Off, On

select Dark, the bit image density is high, and if you select Light, the bit image density is low.

Settings (default in bold):

Dark, Light, BarCode

ZeroChar Specifies whether the printer prints a slashed or unslashed zero.

Settings (default in bold):

0, (or the zero character with a slash)

I239X Menu

Item Explanation

Font Selects the font.

Settings (default in bold):

Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif

AL-C300 Series User's Guide

Getting to Know Your Printer

Item Explanation

Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi

(characters per inch). You can also choose proportional spacing.

Settings (default in bold):

10 cpi, 12cpi, 15cpi, 17cpi, 20cpi, 24cpi, Prop.

Code Page Selects th e character tables. Character tables contain the characters and symbols used by

different languages. The printer prints text based on the selected character table.

Settings (default in bold):

437, 850, 858, 860, 863, 865

T.Margin Sets the distance from the top of the page to the baseline of the first printable line. The

distance is measured in inches. The smaller the value, the closer the printable line is to the top.

Settings (default in bold):

0.30 ... 0.40 ... 1.50 inch in 0.05-inch increments

Text Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you

change the Orientation, Page Size, or T.Margin settings, the page length setting automatically returns to the default for each paper size.

Settings (default in bold):

1 ... 67 Lines

Auto CR Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation

whenever the printing position goes beyond the right margin. If you select Off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character. This function is handled automatically by most applications.

Settings (default in bold):

On, Off

Auto LF If you select Off, the printer does not send an automatic line-feed (LF) command with

each carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On if your text lines overlap.

Settings (default in bold):

Off, On

Alt. Graphics Turns the Alternate Graphics option on or off.

Settings (default in bold):

Off, On

Bit Image The printer is able to emulate the graphics densities set with the printer commands. If you

select Dark, the bit image density is high, and if you select Light, the bit image density is low.

Settings (default in bold):

Dark, Light

AL-C300 Series User's Guide

Getting to Know Your Printer

Item Explanation

ZeroChar Specifies whether the printer prints a slashed or unslashed zero.

Settings (default in bold):

0, (or the zero character with a slash)

CharacterSet Selects character table 1 or 2.

Settings (default in bold):

1, 2

Admin Settings

Note:

❏ To access the Admin Settings menu, enter the administrator password.

❏ The password is not set in default. Press the OK button when Admin Password is required.

❏ If you forget your password, contact your dealer. Note that when the password is initialized, the settings and data stored on

the printer are deleted. Depending on your environment, settings, such as network connection settings, may need to be done again. We recommend making a note or backup of the necessary data and setting information.

Password Config Menu

Item Explanation

Change Password Specifies an administrator password. Enter the old password first and then enter the new

password twice.

To enter the password, press the d Down or u Up button to select the character and press the r Right button to determine the character. After all characters are determined, press the OK button.

Settings : (up to 20 characters)

Note:

The following characters and blank spaces can be used. 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ !"#$%&'()*+,-./:;<=>?@^_`{|}~

Limitation When Interface is selected, you need to enter the password to change interface

settings. When Config is selected, you need to enter the password to change the items you configured.

Settings (default in bold):

Disable, Interface, Config, All

Init SelecType

Item Explanation

Init All SelecType If Yes (Unprinted data is deleted) is selected, all control panel settings are changed

to their factory settings.

AL-C300 Series User's Guide

Getting to Know Your Printer

Bookmark Menu

The bookmark menu appears by pressing the OK button while the LCD panel displays Ready.

In the bookmark menu, the bookmarked setting items are listed and you can select one of them. The following menus are bookmarked by default.

❏ Reset Menu

❏ MP Tray Size

❏ System Information

To add menus to the bookmark menu, display the menu you want to add and press the OK button for more than two seconds.

Note:

The maximum number of menus you can register as bookmarks is 3.

AL-C300 Series User's Guide

Loading Paper

Available Paper and Capacities

Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

Paper type Paper size Loading capacity (sheets)

Name in general Printer driver MP tray Paper

cassette 1

Plain paper (60 to 90 g/

m²)

Recycled paper (60 to 90 g/m²)

Special paper (60 to 90 g/m²)

Envelopes Envelope Monarch (MON ), C10,

Thick paper (91 to 150 g/m²)

Extra-Thick paper (151 to 210 g/m²)

Labels

Coated paper 1 (100 to 128 g/m²)

Coated paper 2 (129 to 158 g/m²)

*1*2

Plain Plain (Back) Semi-Thick Semi-Thick (Back) Preprinted Preprinted (Back) Letterhead Letterhead (Back) Recycled Recycled (Back) Color Color (Back) Special Special (Back)

Thick Thick (Back) Extra Thick Extra Thick (Back) Labels Coated Coated (Back)

A4, B5, Letter (LT), Excecutive (EXE)

A5, A6, Half Letter (HLT), Government Letter (GLT), Custom

paper size

Legal (LGL), Government Legal (GLG)

F4 100 - -

DL, C6, ISO B5 (IB5)

A4, A5, A6, B5, Letter (LT), Half Letter (HLT), Government Letter (GLT), Excecutive (EXE)

Legal (LGL), Government Legal (GLG), F4

100 250 500

100 250 -

100 - 500

10 - -

20 20 -

20 - -

Paper cassette 2

For AL-C300DN, when using the duplex unit, paper size should be from 182 x 254 mm to 216 x 356 mm.

Use recycled paper only under normal temperature and humidity conditions. Poor quality paper may reduce print quality, or cause

paper jams and other problems.

Available size depends on paper sources.

- When using the MP tray, from 92 x 148 mm to 216 x 356.

- When using paper cassette 1, from 92 x 148 mm to 216 x 297.

Note:

The output tray capacity for plain paper is up to 200 sheets.

AL-C300 Series User's Guide

Loading Paper

Important:

You cannot use the following paper in this printer. It may cause printer damage, paper jams, and poor print quality:

❏ Media meant for other black-and-white laser printers, color laser printers, color copiers, black-and-white copiers, or

ink jet printers

❏ Previously printed paper by any other black-and-white laser printers, color laser printers, color copiers,

black-and-white copiers, ink jet printers, or thermal transfer printers

❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or paper that uses

high-temperature-sensitive ink (around 210˚C)

❏ Labels that peel easily or labels that do not cover the backing sheet completely

❏ Special surface-coated paper or special surface-colored paper

❏ Paper that has binder holes or is perforated

❏ Paper that has glue, staples, paper clips, or tape on it

❏ Paper that attracts static electricity

❏ Moist or damp paper

❏ Paper of uneven thickness

❏ Overly thick or thin paper

❏ Paper that is too smooth or too rough

❏ Paper that is different on the front and back

❏ Paper that is folded, curled, wavy, or torn

❏ Paper of irregular shape, or paper that does not have right angle corners

AL-C300 Series User's Guide

Loading Paper

Note:

This printer does not automatically detect paper sizes in the paper sources. Make sure to specify a paper size using the Tray Menu on the control panel. The factory default paper size for all of the paper sources is A4.

Paper cassette

Note:

Perform the same procedure to load paper into the optional paper cassette.

Slide open the paper cassette.

Load a stack of the desired paper on the center of

the paper cassette with the printable surface facing up.

Note:

Make sure that you do not load paper beyond the limit mark.

Pinch the knobs and slide the paper guide to get a

snug fit.

Press down on the media pressure plate to lock it

into place.

Important:

Do not touch the pickup roller.

Pinch the knobs and slide the paper guides to

accommodate the paper you are loading.

Note:

Make sure to adjust the paper guides according to the size of paper you loaded to prevent paper feed failures, paper jams or any other error.

Close the paper cassette into the printer.

AL-C300 Series User's Guide

Loading Paper

Extend the paper support according to the size of

the paper to prevent the paper from slipping off the printer.

Set the Cassette1 Size and Cassette1 Type

settings to match the loaded paper size and paper type on the control panel. For details, see “Tray

Menu” on page 25.

MP tray

Note:

To load envelopes, see “Envelopes” on page 41.

Open the MP tray.

Press down on the center of the paper lifting plate

until the left and right locking tabs (white) lock into place.

Load a stack of the desired paper with the

printable surface facing down.

Slide the paper guides to accommodate the paper

you are loading.

Note:

Make sure that you do not load paper beyond the maximum limit guide. See “Available Paper and Capacities” on

page 37.

Slide the paper guides to get a snug fit.

Note:

Make sure to adjust the paper guides according to the size of paper you loaded to prevent paper feed failures, paper jams or any other error.

AL-C300 Series User's Guide

Extend the paper support according to the size of

the paper to prevent the paper from slipping off the printer.

Set the MP Type setting on the control panel to

match the type of paper loaded. For details, see

“Tray Menu” on page 25.

Loading Paper

a. C10 b. IB5 c. MON, DL, C6

Printer driver settings

MP tray

Selecting and Using Print Media

You can use special media, such as envelopes, thick paper, labels, and coated paper.

When loading special media, you should make paper settings. You can also make these settings on the Tray Menu in the control panel. See “Tray Menu” on

page 25.

Note:

Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.

Envelopes

Printer driver settings

Paper Size MON, C10, DL, C6, IB5

Paper Source MP Tray

Paper Type Envelope

Note:

❏ Depending on the quality of envelopes, the printing

environment, or the printing procedure, envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes.

❏ Duplex printing is not available for envelopes.

❏ If you do not load envelopes in the MP tray right after

they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below before loading them in the MP tray.

Available envelopes

❏ Envelopes that have no glue or no tape

Important:

Do not use window envelopes. The plastic on most window envelopes will melt.

Available paper source

❏ MP tray

❏ If envelopes do not feed well, reducing the number of

envelopes that are loaded may solve the problem.

Other paper

You can use thick paper, labels, and coated paper.

AL-C300 Series User's Guide

Loading Paper

Available paper source

❏ MP tray

❏ Standard paper cassette

Printer driver settings

MP tray

Printer driver settings

Paper Size A4, A5, A6, B5, LT, HLT, LGL,

GLT, GLG, EXE, F4

Paper Source MP Tray

Paper Type

* When you print on coated paper 1 (129 to 158 g/m²), set 010

Coated to 1, or when you print on coated paper 0 (100 to 128 g/m²), set 010 Coated to 0 in the Printer Adjust Menu. See “Printer Adjust Menu” on page 90.

Thick paper Thick, Thick (Back), Extra

Thick, Extra Thick (Back)

Labels Labels

Coated paper

Coated, Coated (Back)

Note:

❏ Depending on the quality of labels, the printing

environment, or the printing procedure, labels might be wrinkled. Make a trial print run before you print on a lot of labels.

❏ Duplex printing is not available for labels.

❏ Press a sheet of paper on top of each sheet of labels. If the

paper sticks, do not use those labels in your printer.

Custom paper size

Available paper source

❏ MP tray

❏ Standard paper cassette

Printer driver settings

MP tray

Printer driver settings

Paper Size

User Defined Size

Standard paper cassette

Printer driver settings

Paper Size A4, A5, A6, B5, LT, HLT, GLT,

EXE

Paper Source Cassette 1

Paper Type

* When you print on coated paper 1 (129 to 158 g/m²), set 010

Coated to 1, or when you print on coated paper 0 (100 to 128 g/m²), set 010 Coated to 0 in the Printer Adjust Menu. See “Printer Adjust Menu” on page 90.

Thick paper Thick, Thick (Back), Extra

Thick, Extra Thick (Back)

Labels Labels

Coated paper

Coated, Coated (Back)

Available labels

❏ Labels designed for laser printers or plain-paper

copiers

❏ Labels that completely cover the backing sheet, with

no gaps between the individual labels

Paper Source MP Tray

Paper Type Plain, Semi-Thick, Preprinted,

Letterhead, Recycled, Color, Labels, Thick, Extra Thick, Coated, Special

92 × 148 mm at minimum and 216 × 356 mm at maximum.

Standard paper cassette

Printer driver settings

Paper Size

Paper Source Cassette 1

Paper Type Plain, Semi-Thick, Preprinted,

92 × 148 mm at minimum and 216 × 297 mm at maximum

User Defined Size

Letterhead, Recycled, Color, Labels, Thick, Extra Thick, Special

Note:

❏ Depending on the quality of the non-standard size

paper, the printing environment, or the printing procedure, the paper might skew. Make a trial print run before you print on a lot of non-standard size paper.

❏ Duplex printing is not available for paper that is less

than 181 x 253 mm.

AL-C300 Series User's Guide

Loading Paper

❏ For Windows, access the printer driver, then select User

Defined Size from the Document Size list on the Main

tab. In the User defined Paper Size dialog box, adjust the Paper Width, Paper Length, and Unit settings to match your custom paper. Then click OK and your custom paper size will be saved.

❏ When sharing the printer on a network, you cannot

create User Defined Size at the client.

❏ If you cannot use the printer driver as explained above,

make this setting at the printer by accessing the control panel’s Printing Menu in the Printer Settings and selecting CTM (custom) as the Page Size setting.

AL-C300 Series User's Guide

Printing Tasks

Basics of Printing

This section describes the basics of printing using the Windows printer driver (ESC/Page language) as an example. Printing can also be done by similar procedures using other supported operating systems or emulation languages.

Load a stack of paper.

For available paper, see “Available Paper and Capacities” on page 37. For how to load paper in the paper source, see “Loading Paper” on page 39.

Make the appropriate settings on the control panel.

The items to be set are different depending on the paper you use. See “Using the Control Panel” on page 15. See “Selecting and Using Print Media” on page 41.

Click Print from the File menu on the application you are using.

Select your printer.

Click Properties or Printing Preferences. The printer driver's Main screen appears.

Make the settings in the table below:

Item Explanation

1 Paper Source Selects the paper source in which the paper to be printed is loaded.

2 Document Size Selects the size of paper you set in applications.

3 Orientation Selects the orientation you set in applications.

AL-C300 Series User's Guide

Printing Tasks

Item Explanation

4 Paper Type Selects the type of print media loaded in the paper source.

5 Color Selects Color or Grayscale according to your purpose.

6 (printout image) Displays an image of the printout.

Note:

❏ To show the help for each item, right-click the item and click Help on the printer driver.

❏ In the Main screen, you can also make settings for 2-sided printing (AL-C300DN only) and collating.

❏ In the More Options screen, you can make settings for reducing/enlarging the document or watermark feature. See “Setting

Advanced Features” on page 49.

Click OK to close the printer driver screen.

Click Print to start printing.

Setting the Main Screen

This screen enables basic settings for printing such as paper source or paper size, and also enables the settings for the basic functions such as multi-page printing or 2-sided printing (AL-C300DN only).

Note:

The printer driver's online help provides explanations on printer driver settings.

Item Explanation

1 Printing Presets The settings, such as Document - 2-Up, or Document - 2-Sided (AL-C300DN

only), are preset.

You can register the print settings you desire to the list.

AL-C300 Series User's Guide

Printing Tasks

Item Explanation

2 2-Sided Printing Prints on the front and back of the sheet. Combined with the Reduce/Enlarge

function, a 2 page A3 document can be printed on one A4 size sheet.

Click Settings to make Binding Edge, Binding Margin and folded booklet settings. See “Printing a booklet (AL-C300DN only)” on page 49.

3 Multi-Page Enables 2 pages or 4 pages per sheet printing on the same paper size as the

original document. For AL-C300DN, 2-Sided Printing can be combined with this function.

4 Job Arranger Lite Allows you to print several documents created by different applications at

one time by arrange settings. See “Printing multiple print jobs at one time” on

page 49.

Setting the More Options Screen

This screen enables settings, such as for secure printing, reduced, enlarged, or printing with an overlay.

Item Explanation

1 Reduce/Enlarge Document This function allows you to reduce or enlarge the image to be printed. For

AL-C300DN, 2-Sided Printing can be combined with this function.

AL-C300 Series User's Guide

Item Explanation

2 Watermark Features Anti-Copy Pattern

Printing Tasks

This function allows you to print a document as a copy-protected document. When you try to copy a copy-protected document, “Copy” is printed several times on the document. This function is useful to prevent unauthorized copying. Any text string can be registered.

Note:

❏ Epson does not guarantee protection from information leakage or

any other damages caused by using this function. Hidden letters may appear in some cases.

❏ Screen-tone may be too dark, hidden letters may not be printed on the

entire image, or hidden letters may not appear when photocopied. This depends on the models, settings, and combinations of photocopiers, fax machine, input devices such as digital cameras and scanners, output devices such as printers; printer driver settings of this product; condition of consumables, such as toner and output paper type.

Watermark

This function allows you to print a text-based or image-based watermark on your document.

Note:

You can register up to 10 original watermarks.

Header/Footer

This function allows you to print user name, computer name, date, time, or collate number, at the top or bottom of each page in a document.

3 Confidential Job This function allows you to apply a password to the print job. You can print the

job by entering the password on the printer’s control panel. See the “Using

the Reserve Job function” on page 50.

4 Form Overlay This function allows you to print a standard form or letterhead onto original

documents. See “Printing with an overlay” on page 51.

Note:

This function is for Windows only.

AL-C300 Series User's Guide

Printing Tasks

Setting the Maintenance Screen

This screen enables you to start Job Arranger Lite, enables settings, such as Notice Settings for EPSON Status Monitor. For details, see the help for each item.

AL-C300 Series User's Guide

Printing Tasks

Setting Advanced Features

The printer driver has useful functions such as 2-sided printing (for AL-C300DN only) or multi-page printing to save paper and toner, or adding an anti-copy pattern to prevent unauthorized copying.

The explanations in this section use the standard ESC/ Page printer driver on Windows as an example.

Note:

❏ There are features that are not supported by the printer

driver on other emulation language or operating systems.

❏ These features may not be applied with other settings

(such as paper type).

Printing multiple print jobs at one time

Set paper that is suitable for 2-sided printing (duplex printing). See “Available Paper and Capacities” on

page 37.

Printing to fold a batch of pages in half

This function prints a booklet ready for center binding. Fold the entire document in half, and then bind it at the center of the printout. This setting is suitable for documents that have only a few pages.

For example, eight pages of an A4 size document are printed on two sheets. Folding the pages in half by overlapping all the sheets makes an A5 size booklet of eight pages.

Select Auto (Long-edge binding) or Auto

(Short-edge binding) in the 2-sided Printing list box and click Settings.

This function allows you to print several documents created by different applications at one time by arranging settings, such as the printing order, duplexing, and the print layout.

Click the Main tab.

Select the Job Arranger Lite check box.

Click OK.

The Print Job Arranger screen appears when a print job is executed. Make appropriate settings. For details, see the Print Job Arranger help.

Printing a booklet (AL-C300DN only)

This function allows you to arrange pages to be a booklet. Two pages are printed on both sides of the paper that is the same size as the print data.

Combined with Reduce/Enlarge Document printing, the output paper size can be changed.

Select the Booklet check box and select Center

Binding.

Click OK to close setting dialog box.

Print the document, fold all sheets in half, and

then bind them.

Printing to fold each page in half

This function prints a booklet ready for side binding, fold each sheet individually in half, and then bind at the side of the printout. This setting is suitable for documents that have many pages.

For example, 40 pages of an A4 size document are printed, then each sheet is folded in half and stacking them all makes an A5 size booklet of 40 pages.

AL-C300 Series User's Guide

Printing Tasks

Select Auto (Long-edge binding) or Auto

(Short-edge binding) in the 2-sided Printing list box and click Settings.

Select the Booklet check box and select Side

Binding.

Click OK to close setting dialog box.

Print the document, fold in half 5 sheets by 5

sheets, overlap all sheets, and then bind them.

Using the Reserve Job function

This function allows you to store print jobs on the printer’s memory and to print them later directly from the printer’s control panel. You can prevent the printed document from being looked at by other people by applying a password to the print job.

This function uses one of the following types of printer memory.

Printer’s Storage

CompactFlash The optional CompactFlash memory

RAM Disk To enable the RAM disk, you have to set

The table below gives an overview of the options.

Description

must be installed on your printer in order to use the Reserve Job function. Make sure that the CompactFlash memory is correctly recognized by the printer driver before you start using the Reserve Job function. The CompactFlash memory must be at least 4 GB.

the RAM Disk setting on the control panel to Normal or Maximum.

Option Description

Stored Job Lets you store the print job on the

printer’s memory without printing it now.

Note:

This option is not available when you have installed the RAM disk.

Confidential Job

Lets you apply a password to the print job. You can print the job by entering the password on the printer’s control panel. See “Using Confidential Job” on

page 51.

Using Re-Print Job/Verify Job/Stored Job (Quick Print Job feature)

Sending the print job

Click the Maintenance tab, then click Reserve

Jobs Settings. The Reserve Jobs Settings dialog box appears.

Select the Reserve Jobs check box, then select

Re-Print Job, Verify Job, or Stored Job.

Enter a user name and job name in the

corresponding text boxes.

Click OK.

Printing using the Quick Print Job Menu

Make sure the LCD panel displays Ready, then

press the r Right button to access the control panel menus.

Press the d Down button repeatedly until Quick

Print JobMenu appears on the LCD panel, then press the r Right button.

Use the d Down or u Up button to scroll to the

appropriate user name, then press the r Right button.

Option Description

Re-Print Job Lets you print the job now and store it on

the printer’s memory. You can print the same job several times.

Verify Job Lets you print one copy now to verify the

content. You can print multiple copies later.

Use the d Down or u Up button to scroll to the

appropriate job name, then press the r Right button.

AL-C300 Series User's Guide

Printing Tasks

Press the r Right button, then use the d Down

and u Up buttons to select the number of copies.

To delete the print job without printing any copies, press the d Down button to display

Delete on the LCD panel.

Press the r Right button to start printing or to

delete the data.

Using Confidential Job

Sending the print job

Click the More Options tab, then click

Confidential Job. The Confidential Job Settings dialog box appears.

Enter a four-digit number for Password.

Enter a user name and job name if necessary.

Note:

The OK button becomes available after the password has been entered.

Note:

If no print jobs have been saved with the password you entered, Wrong Password appears briefly on the LCD panel then the printer exits the control panel menus. Confirm the password and try again.

Use the d Down or u Up button to scroll to the

appropriate job name, then press the r Right button.

Use the d Down or u Up button to display

Print.

To delete the print job, press the d Down or u Up button to display Delete on the LCD

panel.

Press the r Right button to start printing or to

delete the data.

Printing with an overlay

This function allows you to print documents onto form templates, which you register on your printer in advance.

Click OK.

Printing using the Confidential Job Menu

Make sure the LCD panel displays Ready, then

press the r Right button to access the control panel menus.

Press the d Down button repeatedly until

ConfidentialJobMenu appears on the LCD panel, then press the r Right button.

Use the d Down or u Up button to scroll to the

appropriate user name, then press the r Right button.

Enter your four-digit password.

To enter the password, press the d Down or u Up button to select the character and press the r Right button to determine the character. After

all characters are determined, press the r Right button.

Note:

❏ This function is for Windows only.

❏ The application featured in these instructions is

Microsoft WordPad. The actual procedure may differ slightly when printing from other applications.

Creating an overlay

Note:

You first need to install EPSON FormOverlayUTL utility to create overlay or underlay data. See “Installing Software” on

page 56 for details.

Follow the steps below to create the form data.

Open the data to be an overlay data using an

application.

Select Print from the File menu, select EPSON

FormOverlayUTL, then click Preferences.

AL-C300 Series User's Guide

Printing Tasks

In the Basic Settings tab — Form Overlay —

Create Overlay Data, click More Settings. The Create Form dialog box appears.

Type the form name in the Form Data box and its

description in the Description box.

In the More Options tab, check the Form

Overlay check box, and click Settings. The Form Selection dialog box appears.

Select one form data in the Form data box, select

Overlay or Underlay in the Layering list, then click OK.

Click OK.

Click Print to print the document with the form

data.

Printing directly from a USB memory

You can print by connecting a USB memory directly to the printer, as follows:

Note:

The following 9 characters cannot be used for form names: \ / : * ? " < > |.

Select Foreground Document or Background

Document to specify whether the overlay will be printed as foreground or background of the document, then click OK.

Make the appropriate settings for other settings

such as paper size, print quality or orientation.

Click OK.

Click Print to create the form data.

Note:

To change the settings of the overlay form data you created, after doing steps 1 and 2 and the settings in the Basic Settings tab — Form Overlay — Create Overlay Data, click the Edit Form.

❏ Index Printing

Prints the list (index) of PS/PDF/JPEG/TIFF format files stored on the USB memory.

❏ Image Printing

Prints images in JPEG/TIFF format files stored on the USB memory.

❏ Document Printing

Prints the documents in PS/PDF/encrypted PDF, high-compressed PDF format files stored on the USB memory.

Printing an overlaid document

Open the document on which you want to

overlay the form data.

Select Print from the File menu, select your

printer name, then click Preferences.

Follow the steps below to print the files stored on the USB memory.

Confirm USB Host setting in Common

Settings is set to On.

Note:

The factory default is On.

AL-C300 Series User's Guide

Printing Tasks

Insert a USB memory into the USB host interface

of the printer.

Note:

❏ If the printer is in the sleep mode, the USB memory may

not be detected automatically. In that case, press any button on the control panel.

❏ If a large number of files are on the USB memory,

accessing the USB memory may take a long time.

❏ If accessing the USB memory takes too long, try

formatting it to improve the access speed.

Press the r Right button to access the control

panel menus, press the d Down button to select USB Memory, then press the r Right button.

Using EPSON Status Monitor

Accessing EPSON Status Monitor

EPSON Status Monitor is a utility program on your computer that monitors your printer and gives you information about its current status such as printer errors, the remaining service lives of the replacement parts, or progress of printing.

To install the utility, see “Installing Software” on

page 56.

With this utility installed, Simple Status appears on the computer screen when an error occurs. Clicking the Details button displays the Detailed Status.

Simple Status:

XXXXXX

Depending on the file format you want to print,

select the appropriate menu from Index Print Menu, Image Print Menu, or Document Print Menu.

For Image Print Menu, select files, or for

Document Print Menu, select a file. For Index Print Menu, go to the next step.

Make appropriate settings, such as Paper Size,

on the menu.

Select Print Start and press the OK button to

start printing.

Note for Document printing:

If a PDF file is locked with a password, the password screen appears on the control panel. Enter the password to print the file. To enter the password, press the d Down or u Up button to select the character and press the r Right button to determine the character. After all characters are determined, press the OK button.

Detailed Status:

XXXXXX

AL-C300 Series User's Guide

Printing Tasks

When you want to know the current status of the printer, click the EPSON Status Monitor tray icon on the taskbar, then select the printer name and menu you want to access.

When you want to know the remaining service lives of the replacement parts, click Replacement Parts

Information.

Accessing from the printer driver:

Tray Icon Settings

This setting decides the screen to be opened when you double-click the EPSON Status Monitor tray icon on the taskbar.

Right-click the tray icon on the taskbar and click

Tray Icon Settings.

Notice Settings

This setting decides what states of the printer the utility sends you a notice.

Accessing from the taskbar:

Set the printer name and information to display

in the Tray Icon Settings.

Cancelling a Print Job

This section describes how to delete and cancel a print job in the computer or in a printer.

From the printer

Follow the steps below to cancel a job.

Press the W Pause/Release button.

AL-C300 Series User's Guide

Printing Tasks

Press the d Down or u Up button to select the

job that you want to cancel, then press the OK button.

Press the d Down or u Up button to select

Cancel Job, then press the OK button. Printing is canceled.

Note:

Select Cancel All Jobs in step 3 to cancel all print jobs in the printer’s memory.

From the computer

For Windows

Note:

Cancel a job from the printer's control panel if the transmission has been completed.

Click the Maintenance tab on the printer driver,

then click Print Queue.

Right-click the job you want to cancel, and select

Cancel.

AL-C300 Series User's Guide

Uninstalling and Installing Software

Uninstalling Software

You must uninstall the software before you can upgrade it or reinstall it.

Note:

❏ Uninstalling the printer software may require

administrator privileges.

❏ Restart the computer before you reinstall the software

you uninstalled.

To uninstall the printer software, close all applications first, and then uninstall the printer software from the following menu on the Control Panel.

❏ Uninstall a Program (for Windows 8.1, Windows

8, Windows Server 2012/R2)

❏ Program and Features (for Windows 7, Windows

Vista, Windows Server 2008/R2)

❏ Change or Remove Programs (for Windows XP or

Windows Server 2003)

Select the printer software that you want to uninstall, and then click the item below.

Installing Software

If you want to install or reinstall software you did not install in the setup, you can choose the software and install it.

Note:

❏ Uninstalling the printer software may require

administrator privileges.

❏ Restart the computer before you reinstall the software

you uninstalled.

Close all applications.

To install the printer driver via a USB interface,

disconnect the USB cable from the printer and do not connect it until instructed to do so.

Go to the following Epson web site to download

and install the printer software.

http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe)

Note:

❏ For windows users, if the computer has a CD/DVD

drive, you can install the printer driver from the Software Disc that came with your printer.

❏ The following Epson websites are available for

Windows users who want to install the ESC/Page printer driver and EPSON Status Monitor, or for Mac OS X users to install the Postscript printer driver.

http://support.epson.net/setupnavi/

❏ Uninstall/Change (for Windows 7, Windows

Vista, Windows Server 2008/R2)

❏ Change/Remove (for Windows XP or Windows

Server 2003)

Note:

If you uninstall the printer driver, EPSON Status Monitor is also uninstalled.

Note for Mac OS X users:

❏ To uninstall all drivers for Epson page printer at once,

use the uninstaller. Download the uninstaller from the Epson website.

http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe)

❏ To use the uninstaller, double-click the uninstaller icon,

from the list displayed select the check box for the printer software you want to uninstall, then click Uninstall.

Installing the PostScript printer driver with Windows

To print in the PostScript mode, you will have to install the printer driver. See the appropriate sections below for installation instructions according to the interface that you are using to print.

Installing the PostScript printer driver for the USB interface

Note:

❏ Installing the printer software for Windows may

require administrator privileges. If you have problems, ask your administrator for more information.

❏ Turn off all virus protection programs before installing

the printer software.

AL-C300 Series User's Guide

Uninstalling and Installing Software

Make sure that the printer is turned off. Insert the

printer Software Disc into your CD/DVD drive.

Note:

If your computer does not have a CD/DVD drive, download the driver from the Epson website.

http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe)

Connect your computer to the printer with a USB

cable, then turn on the printer.

Note for Windows Vista users:

Without the Windows driver or the Adobe PS driver, the display shows “Found New Hardware.” In this case, click Ask me again later.

Select Devices and Printers, and click the Add a

printer button.

For Windows 8.1 or Windows 8, right-click the bottom left corner of the screen in the desktop style, select Control Panel, click View devices and printers, then click Add a printer button.

Click Have Disk and specify the following path

for the Software Disc. If your CD/DVD drive is D:, the path will be D:\Driver\PostScript \eppsnt.inf. Then click OK.

Note:

Change the drive letter as needed for your system.

Select the printer, then click Next.

Follow the on-screen instructions for the rest of

the installation.

When installation is done, click Finish.

Installing the PostScript printer driver for the network interface

Note:

❏ Set the network settings before installing the printer

driver. Refer to the Network Guide for your printer for details.

For Windows Vista, Windows XP, or Windows Server 2008/R2, click Start, point to Printer and Faxes, and click Add a printer in the Printer Tasks menu.

For Windows Server 2003, click Start, point to Settings, and click Printers. Then double-click the Add Printer icon.

The Add Printer Wizard appears.

Select Add a local printer.

For Windows XP or Windows Server 2003, click

Next to proceed the next screen, select Local printer, then click Next.

Note: Do not select the Automatically detect and install my Plug and Play printer check box.

Select USB as the port the printer is connected to,

then click Next.

❏ Turn off all virus protection programs before installing

the printer software.

Make sure that the printer is turned on. Insert the

printer Software Disc into your CD/DVD drive.

Note:

If your computer does not have a CD/DVD drive, download the driver from the Epson website.

http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe)

Select Devices and Printers, and click the Add a

printer button.

For Windows 8.1 or Windows 8, right-click the bottom left corner of the screen in the desktop style, select Control Panel, click View devices and printers, then click Add a printer button.

For Windows Vista, Windows XP, or Windows Server 2008/R2, click Start, point to Printer and Faxes, and click Add a printer in the Printer Tasks menu.

For Windows Server 2003, click Start, point to Settings, and click Printers. Then double-click

the Add Printer icon.

The Add Printer Wizard appears.

AL-C300 Series User's Guide

Uninstalling and Installing Software

Select Add a local printer.

For Windows XP or Windows Server 2003, click

Next to proceed the next screen, select Local printer, then click Next.

Note: Do not select the Automatically detect and install my Plug and Play printer check box.

Select the Create a new port check box and select

Standard TCP/IP Port from the drop-down list. Click Next.

(For Windows XP or Windows Server 2003 users

only) Click Next.

Specify the IP address and port name, then click

Next.

Click Finish.

Click Have Disk in the Add Printer Wizard and

specify the following path for the Software Disc. If your CD/DVD drive is D:, the path will be D: \Driver\PostScript\eppsnt.inf. Then click OK.

Note:

Change the drive letter as needed for your system.

Select the printer and click Next.

Follow the on-screen instructions for the rest of

the installation.

Selecting the printer

After installing the PostScript 3 printer driver, you need to select the printer.

In a network environment

Note:

❏ You need to make the settings for your installed options

manually when the printer is connected using USB, IP printing, or Bonjour.

❏ Make sure to specify ASCII as the data format in the

application.

Open the System Preferences, and then

double-click the Print & Fax ("Print & Scan" for Mac OS X 10.7 or later) icon. The Print & Fax ("Print & Scan" for Mac OS X

10.7 or later) window appears.

Click in the Printers window.

Select the printer name that you are using from

the printer name box.

Note:

If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.

Click Add.

Confirm that your printer’s name is added to the

Printers list. Then quit Print & Fax ("Print & Scan" for Mac OS X 10.7 or later).

When installation is done, click Finish.

Installing the PostScript printer driver with Mac OS X

Installing the PostScript printer driver

Go to the following Epson support website to download and install the driver.

http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe)

Installing the PCL printer driver (For Windows only)

Epson Universal Printer Driver is the universal PCL6 compatible print driver that has the following features:

❏ It supports the basic print functions needed for

business situations.

❏ It supports multiple Epson business printers

besides this printer.

❏ It supports most languages among the print drivers

for this printer.

Note:

It also supports printing in ESC/Page mode.

AL-C300 Series User's Guide

Uninstalling and Installing Software

Go to the following Epson Web site to download

the latest executable file of the driver.

http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe)

Double-click the downloaded file that is

executable and follow the on-screen instructions.

After the installation is done, access your

printer's Properties and Printing Preferences to customize the printer driver settings.

AL-C300 Series User's Guide

Troubleshooting

The printer is canceling the specified print job and the current print job. This message appears when Cancel Job is selected after you specify the file to be canceled on the control panel.

Checking Printer Status

Status and error messages on the control panel

This section describes the messages and the meaning of the messages that appear on the LCD panel.

When the message, multiple warnings have occurred. Pressing the

u Up or d Down buttons displays the warnings.

Note:

❏ If l Press for help is displayed on the LCD panel,

press the l Left button to show the help. Then press the d Down button for next step, the u Up button for previous step, or l Left button to close the help.

❏ To clear a warning message, select Reset Menu in

Common Settings from the control panel, then select Clear Warning. See “How to access the control panel

menus” on page 15 for instructions.

Adjusting Printer

Wait a few minutes. Do not open or close the covers, or turn off the printer until this message disappears.

mark is displayed at the right of the warning

Can’t Print

The print data is deleted because it is incorrect.

Make sure the appropriate paper size and printer driver are used. If you are printing from USB memory, make sure the file is normal and not corrupted.

Can’t Print Duplex (AL-C300DN only)

The printer has encountered problems during duplex printing. Make sure you are using an appropriate type and size of paper for the duplex printing. The problem could also be a result of incorrect settings for the paper source you are using. Pressing the OK button will print the rest of the print job on only one side of the paper. To cancel the print job, see “Cancelling a Print Job” on

page 54.

Can't Print Files

There is no printable data in the USB memory.

Can’t Use Bookmark

The registered menu cannot be used because the menu is disabled by changing any settings after registered the menu in bookmark.

Bookmark Failed

The selected menu cannot be registered as a bookmark. Some menus cannot be registered as bookmarks.

Bookmark Registered

The selected menu is registered as a bookmark.

Canceling All Job

The printer is canceling all print jobs in the printer memory, including jobs the printer is currently receiving or printing. This message appears when Cancel All Jobs is selected on the control panel.

Canceling Job

CF CHECK

The printer is checking the CompactFlash memory.

Check Duplex Paper Size (AL-C300DN only)

The size of paper loaded in the printer is not available for the printer. Check to see if the correct size of paper is loaded in the specified paper source.

To clear this warning message, select Clear Warning from the control panel’s Reset Menu.

Check Media Type

The paper loaded in the printer does not match the paper type setting in the printer driver. Paper that matches only the paper size setting will be used for printing.

AL-C300 Series User's Guide

Troubleshooting

To clear this warning message, select Clear Warning from the control panel’s Reset Menu.

Check Paper Size

The paper size setting is different from the size of paper loaded in the printer. Check to see if the correct size of paper is loaded in the specified paper source.

To clear this warning message, select Clear Warning from the control panel’s Reset Menu.

Clear Paper Jam wwww

The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the location of the error.

If a paper jam occurs at two or more locations simultaneously, the corresponding multiple locations are displayed.

For details about clearing paper jams, see “Clearing

Jammed Paper” on page 66.

Duplex Memory Overflow (AL-C300DN only)

There is not enough memory for duplex printing. The printer prints only on the front and ejects the paper. To clear this error, follow the instructions below.

If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the OK button to print on the back of the next sheet, or cancel the print job. To cancel the print job, see “Cancelling a Print Job” on

page 54.

If On is selected as the Auto Cont setting on the control panel’s Setup Menu, printing continues automatically after a certain period of time.

Feed Roller C1 Needed Soon, Feed Roller C2 Needed Soon

This warning message indicates that the feed roller C1 or C2 is near the end of its service life. You can continue to print until the Replace Feed Roller C1 or Replace Feed Roller C2 message appears.

Close Cover wwww

The specified cover (wwww) does not close securely. Open the cover once, and then close.

Collate Disabled

Printing by specifying the number of copies is no longer possible due to a lack of memory (RAM). If this warning message appears, print only one copy at a time.

To clear this warning message, select Clear Warning from the control panel’s Reset Menu.

CompactFlash Error

The installed CompactFlash memory is not supported by the printer or you selected No when the Format Required was displayed on the control panel. Turn off the printer and remove the CompactFlash memory. If Format Required is displayed on the control panel, select Yes.

CompactFlash Full

The optional CompactFlash memory is full and you cannot save any data. Delete the unnecessary data from the CompactFlash memory. To clear this warning message, select Clear Warning from the control panel’s Reset Menu.

Form Data Canceled

Unable to store form overlay data on the optional CompactFlash memory. Either the CompactFlash memory is not installed correctly, or the maximum number of form overlay files has been reached. Confirm that the optional CompactFlash memory is installed correctly, or delete any form overlay files you no longer need, and then try storing the new overlay again.

To clear this error, select Clear Warning from the control panel’s Reset Menu.

Form Feed

The printer is ejecting paper due to a user request. This message appears when pressing the Pause/Release button once, then holding down the OK button for more than 2 seconds because the printer has not received a form feed command.

Format Required

The installed CompactFlash memory needs to be formatted to use it with the printer. Select Yes to format the memory, or select No to cancel formatting. If you select No, CompactFlash Error is displayed and you cannot use the memory for the printer. In that case, turn off the printer and remove the CompactFlash memory.

Formatting CF

AL-C300 Series User's Guide

Troubleshooting

The CompactFlash memory is being formatted.

Fuser Needed Soon

This warning message indicates that the fuser unit is near the end of its service life. You can continue to print until the Replace Fuser message appears.

Image Optimum

There is insufficient memory to print the page at the specified print quality. The printer automatically lowers the print quality so that it can continue printing. If the quality of the printout is not acceptable, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.

To clear this warning message, select Clear Warning from the control panel’s Reset Menu.

Install Fuser

The fuser unit is not installed in the printer. Install the fuser unit. For details, see the instructions that come with the fuser unit.

Invalid N/W Module

There is no network program, or the network program cannot be used with your printer. Contact a qualified service representative.

Invalid PS3

There are errors in the ROM module. Turn off the printer and contact your dealer.

Memory Overflow

The printer has insufficient memory to execute the current task. Press the OK button on the cont rol panel to resume printing, or cancel the print job. To cancel the print job, see “Cancelling a Print Job” on page 54.

Need Memory

The printer has insufficient memory to complete the current print job.

To clear this warning message, select Clear Warning from the control panel’s Reset Menu.

Caution:

If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, turn off the printer and wait 40 minutes to allow the heat to subside before doing so.

Install Photocon uuuu

The photoconductor unit is not installed in the printer.

The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively. Install the photoconductor unit. For details, see the instructions that come with the photoconductor unit.

Install uuuu Toner Cartridge

The toner cartridge is not installed in the printer.

The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively. Install the toner cartridge. See the instructions that come with the toner cartridge.

Invalid Data

The spool file on the driver is deleted while printing or the data is abnormal. Press the OK button to clear the error.

To prevent this problem from recurring, reduce the resolution of the image to be printed.

Non-Genuine Toner uuuu

The installed toner cartridge is not a genuine Epson toner cartridge. Installing a genuine toner cartridge is recommended.

The printout and remaining service lives of the toner cartridges displayed on the control panel may be different from those when using genuine Epson toner cartridges. Epson shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by Epson.

Press the OK button on the control panel to resume printing.

Not Supported USB Device

Unsupported USB device is connected.

Paper Out tttt sssss

There is no paper in the specified paper source (tttt). Load paper of the size (sssss) into the paper source.

Photocon uuuu Needed Soon

AL-C300 Series User's Guide

Troubleshooting

This warning message indicates that the photoconductor unit is near the end of its service life.

The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively. You can continue to print until the Replace Photoconductor message appears.

Photocon Trouble uuuu

There is a problem with the photoconductor unit.

The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively. Remove the photoconductor unit and reinsert it. If that fails to clear the error, replace the photoconductor unit with a new one. For details about replacement, see the instructions that come with the photoconductor unit.

Please Wait

Printing cannot start because the previous job is being processed. Try again after a few seconds.

Print Overrun

The required time to process the print data exceeded the print engine speed because the current page is too complex. Press the OK button to resume printing, or cancel the print job. To cancel the print job, see

“Cancelling a Print Job” on page 54. If this message

appears again, select On as the Page Protect setting in the control panel’s Setup Menu.

If you continue to receive this message when printing a particular page, try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.

PS3 CompactFlash Full

The memory allocated for writing PostScript 3 commands on the optional CompactFlash memory is full. To clear this warning message, select Clear Warning from the control panel’s Reset Menu.

RAM CHECK

The printer is checking the RAM.

Ready

Reboot to apply settings

You selected No when Do you want to reboot to apply the settings? was displayed. To clear this

warning message, select Clear Warning from the control panel’s Reset Menu.

Replace 2nd Transfer Unit

The 2nd transfer unit has reached the end of its service life and needs to be replaced. Press the OK button to clear this error.

Replace Feed Roller C1, Replace Feed Roller C2

The feed roller C1 or C2 has reached the end of its service life and needs to be replaced. Press the OK button to clear this error.

Replace Fuser

The fuser has reached the end of its service life and needs to be replaced. Press the OK button to clear this error. For details about replacement, see the instructions that come with the fuser unit.

Caution:

Replace Photocon uuuu

The photoconductor unit has reached the end of its service life and needs to be replaced.

The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively. If the error light blinks, press the OK button to clear this error. For details about replacement, see the instructions that come with the photoconductor unit.

Replace Toner uuuu

The toner cartridge has reached the end of its service life and needs to be replaced.

The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively. For details about replacement, see the instructions that come with the toner cartridge.

The printer is ready to receive data and print.

Replace Toner uuuu Print in monochrome?

AL-C300 Series User's Guide

Troubleshooting

The toner cartridge has reached the end of its service life and need to be replaced. The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively.

This message appears only when Convert to Monochrome is set to On, and the black toner is still left. You can print in black-and-white by pressing the OK button.

Replace Transfer Unit

The transfer unit has reached the end of its service life and needs to be replaced. Press the OK button to clear this error.

Replace Waste Toner Box

The waste toner bottle has reached the end of its service life and needs to be replaced. See “Replacing

Consumable Products/Maintenance Parts” on page 80 for instructions.

Reserve Job Canceled

The printer cannot store the data of your print job using the Reserve Job function. The maximum number of print jobs stored on the printer’s memory has been reached, or the memory has no more memory available to store a new job. To store a new print job, delete a previously stored job. Also, if you have any Confidential Job stored, printing those jobs will make more memory available.

You may also increase the available memory space by changing the RAM Disk setting to Normal or Maximum. For details, see “Setup Menu” on page 19.

To clear this warning message, select Clear Warning from the control panel’s Reset Menu.

Reset All

All printer’s interface has been reset and the buffer has been cleared. The printer reboots automatically.

Reset to Save

ROM CHECK

The printer is checking the ROM.

Searching Files

The printer is searching files in the USB memory.

SELF TEST

The printer is currently performing a self test and initialization.

Service Req Cffff/ Service Req Exxx

A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds, then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (Cffff/Exxx), turn off the printer, unplug the power cord, then contact a qualified service representative.

Set Paper tttt pppp

The paper loaded in the specified paper source (tttt) does not match the required paper type (pppp). Replace the loaded paper with the correct paper type and press the OK button to resume printing, or cancel the print job. To cancel the print job, see “Cancelling a Print Job”

on page 54.

If you press the OK button without replacing the paper, the printer will print on the loaded paper even though it does not match the required paper type.

Set Paper tttt sssss

The paper loaded in the specified paper source (tttt) does not match the required paper size (sssss). Replace the loaded paper with the correct size paper and press the OK button to resume printing, or cancel the print job. To cancel the print job, see “Cancelling a Print Job”

on page 54.

If you press the OK button without replacing the paper, the printer will print on the loaded paper even though it does not match the required size.

A control panel menu setting was changed while the printer was printing. Press the OK button to clear this message. The setting will become effective after printing has finished. Alternatively you can clear this message by performing Reset All on the control panel. However, the print data will be deleted.

Set Paper tttt ssss1 or ssss2

This message appears in the following situations if A4/ LT Auto Switching in Setup Menu is set to A4->LT, LT->A4 or A4<->LT:

AL-C300 Series User's Guide

Troubleshooting

- when printing a job specified as A4 with the printer driver, there is no paper source that is set as A4 or as LT (alternate size for A4) in the Tray Menu

- when printing a job specified as letter size with the printer driver, there is no paper source that is set as LT or as A4 (alternate size for LT) in the Tray Menu

To clear this warning message, make sure that A4 or LT is set to the specified paper source (tttt) in the Tray Menu, load A4 or Letter size paper (ssss1 or ssss2) in the specified paper source (tttt) and click the OK button, or cancel the print job. To cancel the print job see “Cancelling a Print Job” on page 54.

Sleep (while the Wakeup/Sleep button is lighting)

The printer is currently in the power-save mode. This mode is canceled when the printer receives print data.

Toner Cartridge Error uuuu

There is a problem with the toner cartridge.

The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively. Remove the toner cartridge and reinsert it. If that fails to clear the error, replace the toner cartridge with a new one. For details about replacement, see the instructions that come with the toner cartridge.

This message indicates an internal error in the printer. Reset the printer. If this error persists, consult your dealer.

Writing ROM P

This message indicates that a ROM module in the slot is being written. Please wait until this message disappears.

Wrong Photocon uuuu

An inappropriate photoconductor unit is installed.

The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively. Install only the photoconductor unit listed in “Consumable Products, Maintenance Parts, and

Options” on page 93.

Wrong Toner Cartridge uuuu

An inappropriate toner cartridge is installed.

The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively. Install only the toner cartridge listed in

“Consumable Products, Maintenance Parts, and Options” on page 93.

Toner Low uuuu

This warning message indicates that the toner cartridge is near the end of its service life.

The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively. Prepare a new toner cartridge.

Unable Clear Error

The printer cannot clear an error message because the error status still remains. Try solving the problem again.

Waste Toner Box Near Full

The waste toner bottle is near full of toner.

Warming Up

The printer is warming up the fuser to be ready to print.

Write Error ROM P

Printing a status sheet

To confirm the current status and settings of the printer are suitable for your purpose, print the appropriate status sheet. The following table describes the major status sheets that can be printed from the control panel of your printer.

Note:

There are other printable sheets besides the sheets listed in the table below. See System Report menu in “System

Information” on page 16 for more information.

Print Configuration

Status Sheet

Print Supplies Status Sheet

Print Usage History Sheet

Prints the configuration of the hardware and the settings of the

control panel menus.

Prints the remaining service life of

replacement parts and the remaining level of consumables in the printer.

Prints various statistics about the

numbers of printouts, such as Paper Size or Paper Path.

AL-C300 Series User's Guide

Troubleshooting

Network Status Sheet

* The printer driver can also print status sheets. Access the

printer driver's Maintenance tab, and click the Print Status Sheets icon.

Follow the steps below to print and confirm the Configuration Status Sheet from the control panel, as an example.

Turn on the printer. The LCD panel shows

Ready.

Press the r Right button to access the control

panel menus.

Use the d Down button to select System

Information, then press the r Right button.

Prints the status of the network interface configuration.

Clearing Jammed Paper

If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor provide alert messages. Paper jams may occur in more than one location simultaneously. When the LCD panel displays a message, such as Clear Paper Jam B D, clear the jams in the order they are displayed.

Be sure to observe the following points when you clear jammed paper.

❏ Do not remove jammed paper by force. Torn paper

can be difficult to remove and might cause other paper jams. Pull the paper gently and steadily to avoid tearing it, falling down, and injuring yourself.

❏ Always try to remove jammed paper with both

hands to avoid tearing it.

❏ If jammed paper is torn and remains in the printer,

or if paper is jammed in a place not mentioned in this section, contact your dealer.

Use the d Down button to select System

Report, then press the r Right button.

Use the d Down button to select Print

Configuration Status Sheet, then press the

r Right button.

Confirm that the information about the installed

options is correct. If the options are installed correctly, they appear under Hardware Configuration. If the options are not listed, try reinstalling them.

Note:

❏ If the configuration status sheet does not list your

installed options correctly, make sure that they are securely connected to the printer.

❏ If you are unable to get the printer to print a correct

configuration status sheet, contact your dealer.

❏ Print the configuration status sheet on A4 size paper.

❏ Make sure that the paper type that is loaded is the

same as the Paper Type setting in the printer driver.

Caution:

❏ Unless specifically instructed in this guide, be

careful not to touch the fuser, which is marked with a caution label, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 40 minutes to allow the heat to subside before doing so.

* caution label

❏ Do not insert your hand deep into the fuser unit as

some components are sharp and may cause injury.

AL-C300 Series User's Guide

Troubleshooting

Important:

Do not touch the transfer rollers to avoid damaging them.

B (Cover B)

For models that have a duplex unit, if there is any

jammed paper, remove it gently. Be careful not to tear the jammed paper.

Close cover B.

D (Cover D)

Close the MP tray, then pull the lever and open

cover B.

Close the MP tray, then pull the lever and open

cover B.

If there is any jammed paper, remove it gently

with both hands. Be careful not to tear the jammed paper.

Open cover D.

Caution:

Be careful not to touch the fuser unit, they may be very hot.

Important:

Do not touch the transfer rollers to avoid damaging them.

Caution:

Be careful not to touch the fuser unit, they may be very hot.

Important:

Do not touch the transfer rollers to avoid damaging them.

AL-C300 Series User's Guide

Troubleshooting

Unlock the release levers on both sides of the

fuser unit.

Pinch the green labels on the eject cover, and then

open it.

Lock the release levers on both sides of the fuser

unit.

Close the cover D, then B.

Remove any jammed paper gently. Be careful not

to tear the jammed paper.

Close the eject cover.

C1 (Cassette 1), C2 (Cassette 2)

These instructions use the standard paper cassette (C1) as an example. Use the same procedure for optional paper cassette (C2).

Slide open the paper cassette.

Remove any jammed paper, then close the paper

cassette into the printer.

AL-C300 Series User's Guide

E (Cover E)

Close the MP tray, then open cover E.

Remove any jammed paper gently. Be careful not

to tear the jammed paper.

Troubleshooting

Close cover E.

AL-C300 Series User's Guide

Troubleshooting

Paper Does Not Feed Properly

Cause What to do

The paper guides are not set correctly. Make sure that the paper guides in all the paper cassettes and the MP

tray are set to the correct paper size positions.

The paper source setting may not be correct. Make sure that you have selected the correct paper source in your

application.

There may be no paper in the paper source. Load paper into the selected paper source.

The size of loaded paper differs from the control panel or printer driver settings.

The printer may have loaded more than one sheet at a time.

Too many sheets may be loaded in the MP tray or paper cassettes.

If paper does not feed from the optional paper cassette unit, the unit may not be installed properly.

If paper does not feed from the optional paper cassette unit, it may be because the printer driver does not recognize the optional paper cassette unit.

The pickup roller is dirty. Clean up the pickup roller. For instructions, see “Cleaning the roller”

Make sure that the correct paper size and paper source are set in the control panel or printer driver.

Remove the paper stack and fan it. Tap it on a flat surface to even the edges, then reload the paper.

Make sure that you have not tried to load too many sheets of paper. For the maximum paper capacity for each paper source, see

“Available Paper and Capacities” on page 37.

For instructions on installing the unit, see “Optional paper cassette

unit” on page 84.

Access the Optional Settings tab in the printer driver and do one of the following:

❏ Select the Acquire from Printer check box and click Get to

automatically update the installed option information.

❏ Select the Manual Settings check box and click Settings to do

the settings for each installed option.

on page 80.

Power and Control Panel Problems

The ready light does not turn on

Cause What to do

The power cord may not be properly plugged into the electrical outlet.

The printer is in the sleep mode or deep sleep mode (the Wakeup/Sleep button lights).

The printer is in the power off mode (the Wakeup/ Sleep button blinks).

Turn off the printer, check the power cord connections between the printer and the electrical outlet, then turn the printer back on.

The printer recovers from the sleep mode or the deep sleep mode in the following cases:

- When the printer receives a print job

- When the Wakeup/Sleep button is pressed

Press the Wakeup/Sleep button to return to the status available for printing.

To not enter the power off mode, set Power Off Timer to Off in Energy Saver Menu on the control panel.

AL-C300 Series User's Guide

Troubleshooting

The Printer does not turn off

Cause What to do

The printer is in the power off mode (Wakeup/Sleep button blinks)

Wait for a while. The printer turns off in approximately ten seconds.

To not enter the power off mode, set Power Off Timer to Off in Energy Saver Menu on the control panel.

The Printer Does Not Print

Ready light is off and nothing prints

Cause What to do

The printer is offline. The printer is paused by pressing the Pause/Release button.

Some error may have occurred. Check the LCD panel to see if an error message appears.

The power cord may not be properly plugged into the electrical outlet.

The printer is in the power off mode (the Wakeup/ Sleep button blinks).

Press the Pause/Release button once to switch the printer to ready status. Make sure that the Ready light turns on.

Turn off the printer, check the power cord connections between the printer and the electrical outlet, then turn the printer back on.

Press the Wakeup/Sleep button to return to the status available for printing.

To not enter the power off mode, set Power Off Timer to Off in Energy Saver Menu on the control panel.

The ready light is on but nothing prints

Cause What to do

The interface cable may not be plugged in securely. Check both ends of the interface cable between the printer and the

computer.

You may not be using the correct interface cable. Use a cable that matches the specifications of the printer. Confirm

that there are not breaks in the cable.

If you are using the USB interface, use a cable that is compatible with Hi-Speed USB.

Your application software is not properly set up for your printer.

Your computer system’s memory is too small to handle the volume of data in your document.

Make sure that the printer is selected in your application software.

Try reducing the image resolution of your document in the application software, or install more memory in your computer if you can.

AL-C300 Series User's Guide

Troubleshooting

Printout Problems

Print quality is poor

Refer to the table below if your printouts are light, faint, uneven, dark, or dirty or if some areas are not printed.

Cause What to do

You may not be using the correct type of paper for your printer.

Your paper may be moist or damp. Do not store your paper in a humid or damp environment.

The paper type setting may not be appropriate for the loaded paper.

The Ton er Save mode may be on. Turn off the Toner Save mode using the printer driver or the printer’s

The paper path inside the printer may be dusty. Clean internal printer components by printing three pages with only

The Highland setting may not be set correctly for printing in a location at a high altitude.

The fixing temperature may not be appropriate. Try to lower or raise the temperature by adjusting the Temp settings

Smooth, high-quality copier paper is recommended for best results. See “Available Paper and Capacities” on page 37 for information on choosing paper.

Set the appropriate paper type in the printer driver.

Adjust the TR settings in the Printer Adjust Menu. See “Printer

Adjust Menu” on page 90 for details.

control panel menus. For Windows users, on the More Options tab in the printer driver, click Image Options and select the Toner Save check box.

one character per page.

If the printouts get dirty, clean the paper feed roller. See “Cleaning

the roller” on page 80.

Select the appropriate value in Highland of the Printer Adjust Menu. See “Printer Adjust Menu” on page 90.

in the Printer Adjust Menu. See “Printer Adjust Menu” on

page 90 for details.

However, do this at your own risk, as lowering the temperature too far may prevent the toner from fixing to the paper and raising the temperature too far may cause the paper to curl.

Photoconductor units are not set correctly. If you transport the printer without using packing materials to

immobilize photoconductor units, the units may come off during the transportation. If this happens you must reinstall each photoconductor unit.

For information about transporting the printer, see “For long

distances” on page 84.

For information on reinstalling the photoconductor unit, see the instructions that came with the photoconductor unit.

There may be problems with replacement parts (toner cartridges, photoconductor units, fuser unit), or there may be replacement parts that have come to near the end of the service lives.

Print several pages to check if the quality of the printouts has improved. If it has not improved, replace the replacement parts with new parts in the following order:

- Toner cartridges

- Photoconductor units

- Fuser unit

For information about replacing parts, see the instructions that come with each replacement parts.

AL-C300 Series User's Guide

Troubleshooting

Cause What to do

Condensation may occur. Wait at least one hour before using the printer after moving it from a

cool to a warm environment.

The printer cannot print in the required quality level because of insufficient memory, and the prin ter lowers the quality automatically so that the printer can continue printing.

Check to see if the printout is acceptable. If not, lower print quality temporarily in the printer driver. If RAM Disk is set to Maximum or Normal on the control panel, you can increase the available memory space by changing this setting to Off.

Vertical lines appear on the printout

Cause What to do

The exposure window may be dusty. Clean the exposure window. For details, see “Cleaning the exposure

window” on page 81.

There may be problems with the photoconductor units or the fuser unit.

Print several pages to check if the quality of the printouts has improved. If it has not improved, replace the replacement parts with new parts in the following order:

- Photoconductor units

- Fuser unit

For information about replacing parts, see the instructions that come with each replacement parts.

The printout is dark

Cause What to do

There may be problems with the photoconductor units or the fuser unit.

Print several pages to check if the quality of the printouts has improved. If it has not improved, replace the replacement parts with new parts in the following order:

- Photoconductor units

- Fuser unit

For information about replacing parts, see the instructions that come with each replacement parts.

The printout is not what you expected

Some part of the graphics or text looks different from what you see on the computer screen

Cause What to do

The printer emulation setting in your application may be incorrect.

Make sure that your application is set for the printer emulation you are using. For example, if you are using the ESC/Page mode, make sure that your application is set to use an ESC/Page printer.

AL-C300 Series User's Guide

Troubleshooting

Cannot print in color

Cause What to do

Black is selected as the Color setting in the printer

driver.

The color setting in the application you are using is not appropriate for color printing.

Change this setting to Color.

Make sure that the settings in your application are appropriate for color printing.

The printout position is not correct

Cause What to do

The page length and margins may be set incorrectly in your application.

The paper size setting may be incorrect. Make sure the correct paper size is set in the Tray Menu on the

The offset values may be changed in the Printer Adjust Menu.

Make sure that you are using the correct page length and margin settings in your application.

control panel.

Confirm and adjust the offset values such as Feed Offset or Scan Offset. See “Printer Adjust Menu” on page 90 for details.

Cannot print all copies

Cause What to do

The printer does not have sufficient memory to collate print jobs.

Reduce the contents of print jobs, or increase the available memory on your printer.

When RAM Disk is set to Maximum or Normal on the control panel, you can increase the available memory space by changing this setting to Off.

The last page of a two-sided printout is printed on the wrong side of the paper (AL-C300DN only)

Cause What to do

Convert to Simplex is set to Odd Page or 1 Page. For jobs with three or more pages, set Convert to Simplex to Off

or 1 Page to do duplex printing. For jobs with just one page, set Convert to Simplex to Off to do duplex printing.

Printout is garbled

Cause What to do

The interface cable may not be plugged in securely. Make sure that both ends of the interface cable are plugged in

securely.

You may not be using the correct interface cable. Use a cable that matches the specifications of the printer. Confirm

that there are not breaks in the cable.

If you are using the USB interface, use a cable that is compatible with Hi-Speed USB.

AL-C300 Series User's Guide

Troubleshooting

Cause What to do

The emulation setting for the port may not be correct. Specify the emulation mode by using the printer’s control panel

menus. See “Emulation Menu” on page 28.

Note:

If a configuration status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified service representative.

The font cannot be printed

Cause What to do

For Windows users, you may use the printer fonts substituted for specified TrueType fonts.

The selected font is not supported by your printer.

In the printer driver, choose the Print TrueType fonts as bitmap check box in the Extended Settings dialog box.

Make sure that you have installed the correct font. See the Font Guide for more information.

Printing in the PostScript 3 Mode Problems

The problems listed in this section are those that you may encounter when printing with the PostScript driver. All procedural instructions refer to the PostScript printer driver.

The printer does not print correctly in the PostScript mode

Cause What to do

The printer’s emulation mode setting is incorrect. The printer is set to the Auto mode by default, so that it can

automatically determine the encoding used in the received print job data and select the appropriate emulation mode. However, there are situations where the printer cannot select the correct emulation mode. In this case, it must be set manually to PS3.

Set the emulation mode through the SelecType Emulation Menu on the printer. See “Emulation Menu” on page 28.

The printer’s emulation mode setting for the interface that you are using is incorrect.

The emulation mode can be set individually for each interface which receives print job data. Set the emulation mode for the interface you are using to PS3.

Set the emulation mode through the SelecType Emulation Menu on the printer. See “Emulation Menu” on page 28.

The printer does not print

Cause What to do

An incorrect printer driver is selected. Make sure that the PostScript printer driver that you are using to

print is selected.

AL-C300 Series User's Guide

Troubleshooting

Cause What to do

The Emulation Menu in the printer’s Control Panel is set to a mode other than Auto or PS3 for the interface that you are using.

Change the mode setting to either Auto or PS3.

The printer or its driver does not appear in utilities in the printer configuration (Mac OS only)

Cause What to do

The printer name has been changed. Ask the network administrator for details, then select the

appropriate printer name.

The font on the printout is different from that on the screen

Cause What to do

The PostScript screen fonts are not installed. The PostScript screen fonts must be installed on the computer that

you are using. Otherwise, the font that you select is substituted by some other font for display on the screen.

For Windows users only

The appropriate substitution fonts are not correctly specified on the Device Settings tab of the printer’s Properties dialog box.

Specify the appropriate substitution fonts using the Font Substitution Table.

The printer fonts cannot be installed

Cause What to do

The Emulation Menu in the printer’s Control Panel is not set to PS3 for the interface that you are using.

Change the Emulation Menu setting to PS3 for the interface that you are using, then try reinstalling the printer fonts again.

The edges of texts and/or images are not smooth

Cause What to do

The Print Quality is set to Fast. Change the Print Quality setting to Fine.

AL-C300 Series User's Guide

Troubleshooting

The printer does not print normally via the USB interface

Cause What to do

For Windows users only

The Data Format setting in the printer’s Properties is not set to ASCII or TBCP.

For Mac OS users only

The print setting in the application is set to binary encoding.

The printer cannot print binary data when it is connected to the computer via the USB interface. Make sure that the Data Format setting, which is accessed by clicking Advanced on the PostScript sheet of the printer’s Properties, is set to ASCII or TBCP.

If your computer is running Windows Vista, Vista x64, XP, XP x64, click the Device Settings tab in the printer’s Properties, then click the Output Protocol setting and select ASCII or TBCP.

The printer cannot print binary data when it is connected to the computer via the USB interface. Make sure that the print setting in the application is set to ASCII encoding.

The printer does not print normally via the network interface

Cause What to do

For Windows users only

The Data Format setting is different from the data format setting specified in the application.

For Windows users only

The print data is too large.

If the file is created in an application that allows you to change the data format or encoding, such as Photoshop, make sure that the setting in the application matches that in the printer driver.

Click Advanced on the PostScript sheet of the printer’s Properties, then change the Data Format setting from ASCII data (default) to TBCP (Tagged binary communications protocol).

When the Binary setting is set to On, TBCP is not available. Use the Binary protocol. See “PS3 Menu” on page 29 for details.

For Windows users only

Printing cannot be performed using the network interface.

Click Advanced on the PostScript sheet of the printer’s Properties, then change the Data Format setting from ASCII data (default) to TBCP (Tagged binary communications protocol).

When the Binary setting is set to On, TBCP is not available. Use the Binary protocol. See “PS3 Menu” on page 29 for details.

An undefined error occurs (Mac OS only)

Cause What to do

The version of the Mac OS that you are using is unsupported.

This printer’s driver can only be used on Mac OS computers running Mac OS X version 10.5.8 or later.

AL-C300 Series User's Guide

Troubleshooting

Replacing Consumable Products/Maintenance Parts

Troubleshooting

Note:

Messages appear for one consumable product or maintenance part at a time. After replacing a consumable product or maintenance part, check the LCD panel for replacement messages for other consumable products or maintenance parts.

Precautions during replacement

Always observe the following handling precautions when replacing consumable products or maintenance parts.

For details about the replacements, see the instructions that come with the consumable products.

Caution:

❏ Be careful not to touch the fuser, which is marked

with a caution label, or the surrounding areas. If the printer has been in use, the fuser and surrounding areas may be very hot.

❏ Do not dispose of used consumable products or

maintenance parts in fire, as they may explode and cause injury. Dispose of them according to local regulations.

❏ Provide enough space for the replacement

procedure. You will have to open some parts (such as the printer cover) of the printer when you are replacing consumables or maintenance parts.

❏ Do not install used consumable products or

maintenance parts that reach end of service life into the printer.

Cleaning the Printer

The printer needs only minimal cleaning to keep it in good condition.

If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth moistened with a mild detergent.

Important:

Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the components and the case. Be careful not to get water onto the printer mechanism or any electrical components.

Cleaning the roller

Pickup roller on the MP tray

Open the MP tray.

For details about the handling precautions, see

“Handling the consumable products and maintenance parts” on page 8.

If a consumable product or maintenance part reaches the end of its service life, the printer displays the following message on the LCD panel or the window of EPSON Status Monitor.

LCD Panel Message

Replace Toner uuuu

Replace Photocon uuuu

Replace Waste Toner Box

Replace Fuser

* The letters C, M, Y, or K appear in place of uuuu and indicate

the colors Cyan, Magenta, Yellow, and Black respectively.

Press down on the center of the paper lifting plate

until the left and right locking tabs (white) lock into place.

AL-C300 Series User's Guide

Troubleshooting

Gently wipe the rubber parts of the pickup roller

with a well-wrung wet cloth.

Close the MP Tray.

Paper transfer roller on the optional paper cassette

Close the MP tray, then oven cover E.

Gently wipe the rubber parts of the roller with a

well-wrung wet cloth.

Pickup roller in the paper cassette

Note:

This section explains the procedure for the standard paper cassette. Use the same procedure for the optional paper cassette.

Slide open the paper cassette.

Gently wipe the rubber parts of the pickup roller

with a well-wrung wet cloth.

Close cover E.

Cleaning the exposure window

This printer is constructed with four exposure windows. Clean all windows as described below. The cleaning tool should be attached to the inside of the standard paper cassette.

Slide open the standard paper cassette, and

remove the cover.

Close the paper cassette into the printer.

AL-C300 Series User's Guide

Troubleshooting

Remove the cleaning tool from the standard

paper cassette.

Close the standard paper cassette into the

printer.

Note:

Do not return the cover removed in step1 to its original position, because the cover will be used later.

Open cover A.

Lift the waste toner box (waste toner bottle) to

unlock it.

Grab both sides of the waste toner box (waste

toner bottle) and pull it out.

Pinch the lever on the toner cartridge of the color

of window you want to clean, then slide the lever to the left to unlock it.

Pinch the dents on the cartridge and remove it.

Press "PUSH" on the photoconductor to unlock

it and pull it out.

Attach the cover that was removed in step 1.

Important:

Keep the photoconductor unit covered until you reinstall it. Do not expose it to direct sunlight at all and avoid exposing it to room light for more than three minutes.

AL-C300 Series User's Guide

Troubleshooting

Insert the window cleaning tool into the

photoconductor unit opening, pull it out, and then repeat this back and forth movement 2 or 3 times.

Remove the cover attached in step 10 from the

photoconductor unit.

Insert the photoconductor unit until it locks.

Close cover A.

Slide open the standard paper cassette, and

return the window cleaning tool to its holder.

Attach the cover.

Repeat step 5 to 13 to clean the windows for other

colors.

Insert the waste toner bottle (waste toner box)

until it locks.

Insert the toner cartridges.

Close the standard paper cassette into the

printer.

Transporting the Printer

For short distances

Before you move the printer, prepare the location where you are going to place it. See the following sections.

❏ “Setting up the printer” on page 6

❏ “Finding the place for the printer” on page 7

Turn off the printer and remove the following

items:

❏ Power cord

❏ Interface cables

❏ Loaded paper

❏ Installed options

AL-C300 Series User's Guide

Troubleshooting

Be sure to lift the printer by the correct positions

as shown below.

Important:

When moving the printer, always keep it horizontal.

For long distances

Before you move the printer, prepare the location where you are going to place it. See the following sections.

❏ “Setting up the printer” on page 6

Important:

When moving the printer, always keep it horizontal.

Installing Options

Optional paper cassette unit

For details about the paper types and sizes that you can use with the optional paper cassette unit, see “Available

Paper and Capacities” on page 37.

The available optional paper cassette units are as follows:

❏ 500-Sheet Paper Cassette Unit × 1

Handling precautions

Always pay attention to the following handling precautions before installing the option:

Be sure to lift the printer from the positions shown below.

❏ “Finding the place for the printer” on page 7

Repacking the printer

If you need to transport your printer for long distances, carefully repack it using the original box and packing materials.

Turn off the printer and remove the following

items:

❏ Power cord

❏ Interface cables

❏ Loaded paper

❏ Installed options

Attach the protective materials onto the printer,

then repack the printer in its original box.

Be sure to immobilize the photoconductor units with the protective materials that were removed when the printer was set up. Do the installation procedure in reverse.

Caution:

If you lift the printer incorrectly, you could drop it and cause injury.

Installing the optional paper cassette unit

Turn the printer off and unplug the power cord

and interface cable.

Important:

Make sure to unplug the power cord from the printer to prevent getting an electrical shock.

AL-C300 Series User's Guide

Troubleshooting

Carefully take the optional paper cassette unit

out from its carton and place it where you intend to set up the printer.

Open cover E on the right side of the optional

paper cassette unit.

Place the printer onto the optional paper cassette

unit. Align each of the printer’s corners with those of the optional paper cassette unit. Then lower the printer until it rests securely on the optional paper cassette unit.

Caution:

Be careful when working inside the printer as some components are sharp and may cause injury.

Important:

Before you install a CompactFlash memory, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components.

Turn the printer off and unplug the power cord

and interface cable.

Open the rear cover by pinching the handle, and

remove it.

Close cover E.

Reconnect the interface cable and power cord,

and then turn the printer on.

To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a status sheet”

on page 65.

Removing the optional paper cassette unit

Perform the installation procedure in reverse.

CompactFlash memory

Loosen the two screws on the metal cover that

appears, and remove it.

Caution:

If the printer has been in use, the heatsink inside the back cover may be very hot. Be careful not to touch the heatsink. See “Using the printer” on page 7.

Identify the installation slot for a CompactFlash

memory.

Installing a CompactFlash memory

An optional CompactFlash memory enables you to store overlay forms, use Reserve Job function, and improve the collate printing environment.

* CompactFlash memory slot

AL-C300 Series User's Guide

Troubleshooting

Insert a CompactFlash memory into the slot.

Reattach the metal cover to the printer as shown

below.

Turn on the printer. If Format Required

appears on the control panel, press the OK button to format the CompactFlash.

To confirm that the option is installed correctly, print a configuration status sheet. See “The Printer Does Not

Print” on page 71.

Note for Windows users:

If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Printing a status

sheet” on page 65.

Removing a CompactFlash memory

Caution:

Be careful when working inside the printer as some components are sharp and may cause injury.

Important:

Before you remove a CompactFlash memory, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components.

Tighten the screws on the back of the printer.

Reattach the rear cover to the printer as shown

below.

Perform the installation procedure in reverse.

Note:

❏ Completely erase all data using specialized software or

carry out Delete All CompactFlash Data on Support Menu before you give away or discard CompactFlash memory. See “Support Menu” on

page 90.

❏ Deleting files or formatting the CompactFlash memory

from the computer may not erase the data completely. Physically destroying the CompactFlash memory is also recommended when you discard CompactFlash memory.

Reconnect the interface cable and power cord

and turn the printer on.

AL-C300 Series User's Guide

Appendix

Technical Specifications

General

Appendix

Dimensions

Weight

Figures in mm are rounded to the nearest decimal place, and the figures in in. are the conversions.

Including consumable products and excluding options.

Height 350 mm (13.8 in.)

Width 444 mm (17.5 in.)

Depth 544 mm (21.5 in.)

AL-C300N: Approx. 27.5 kg AL-C300DN: Approx. 28.3 kg

Printer

Printing method Laser beam scanning and dry electrophotographic process

Resolution

Continuous printing speed

Paper feed Automatic or manual feed

Paper feed alignment Center alignment for all sizes

Printing speed varies by paper type or other conditions.

600 × 600 dpi, 1200 × 1200 dpi

Up to 31 pages per minute on A4 size paper

Controller

Printer language ECP/Page

ESC/P 2 24-pin printer emulation (ESC/P 2 mode)

ESC/P 9-pin printer emulation (FX mode)

IBM Proprinter emulation (I239X mode)

Adobe PostScript3 (PS3 mode)

PCL6/PCL5 emulation (PCL mode)

PDF 1.7

Memory RAM: 1024 MB

CompactFlash (option): 8GB or 16GB

AL-C300 Series User's Guide

Appendix

Interfaces USB: Hi-Speed USB

Ethernet: 1000BASE-T/100BASE-TX/10BASE-Te

USB Host: Hi-Speed USB

Electrical

Rated voltage 110 V-120 V 220 V-240 V

Rated frequency 50 Hz/60 Hz 50 Hz/60 Hz

Rated current 8.8 A 4.6 A

Power consumption During

printing

During ready mode 67 W 69 W

During sleep mode

During deep sleep mode 1.23 W 1.35 W

During power off mode 0.25 W 0.25 W

Power off 0 W 0 W

Values represent power consumption while all operations are completely suspended. Power consumption varies depending on

operating conditions.

Average (color) 500 W 475 W

Average (black-and-white)

MAX 820 W 910 W

110-120 V 220-240 V

445 W 428 W

2.74 W 2.80 W

Note for users in Taiwan:

Rated voltage of this printer in Taiwan is 110 V to 120 V.

Printable area

The assured printable area is an area 4 mm from all sides.

* 4 mm

AL-C300 Series User's Guide

Appendix

Note:

The printable area may be smaller depending on the application.

Fonts

Resident fonts 84 scalable fonts, and 7 bitmap fonts for ESC/Page

95 scalable fonts, and 5 bitmap for PCL5 80 scalable fonts, and 1 bitmap for PCL6 136 scalable fonts for PostScript3

Environmental

Temperature In use 10 to 30˚C (50 to 86˚F)

Not in use 0 to 35˚C (32 to 95˚F)

Humidity In use 15 to 85% RH

Not in use 30 to 85% RH

Altitude

“Printer Adjust Menu” on page 90 for details.

If the printer is used at an altitude greater than 1000 m, adjust the value in the Highland setting of the Printer Adjust Menu. See

2,500 meters (8,202 feet) maximum

Supported operating systems

Windows 8.1, Windows 8.1 x64 Windows 8.1 Pro, Windows 8.1 Pro x64 Windows 8.1 Enterprise, Windows 8.1 Enterprise x64

Windows 8, Windows 8 x64 Windows 8 Pro, Windows 8 Pro x64 Windows 8 Enterprise, Windows 8 Enterprise x64

Windows 7 Ultimate Edition, Windows 7 Ultimate x64 Edition Windows 7 Home Premium Edition, Windows 7 Home Premium x64 Edition Windows 7 Home Basic Edition, Windows 7 Home Basic x64 Edition Windows 7 Professional Edition, Windows 7 Professional x64 Edition

Windows Vista Ultimate Edition, Windows Vista Ultimate x64 Edition Windows Vista Home Premium Edition, Windows Vista Home Premium x64 Edition Windows Vista Home Basic Edition, Windows Vista Home Basic x64 Edition Windows Vista Enterprise Edition, Windows Vista Enterprise x64 Edition Windows Vista Business Edition, Windows Vista Business x64 Edition

Windows XP Home Edition Windows XP Professional, Windows XP Professional x64 Edition

Windows Server 2012 R2 Essentials Edition Windows Server 2012 R2 standard Edition

Windows Server 2012 Essentials Edition Windows Server 2012 standard Edition

AL-C300 Series User's Guide

Appendix

Windows Server 2008 R2 Enterprise Edition Windows Server 2008 R2 Standard Edition

Windows Server 2008 Standard Edition, Windows Server 2008 x64 Standard Edition Windows Server 2008 Enterprise Edition, Windows Server 2008 x64 Enterprise Edition

Windows Server 2003 Standard Edition, Windows Server 2003 x64 Standard Edition Windows Server 2003 Enterprise Edition, Windows Server 2003 x64 Enterprise Edition

Mac OS X v10.6.8 - v10.9.x

Support Mode Settings using the control panel

You can make special settings by using the control panel. Normally you do not need to change the settings.

The SUPPORT MODE is added in the control panel menu by pressing the d Down button while turning the printer on.

Important:

Remove interface cables before you enter the SUPPORT MODE.

Support Menu

Item Explanation

1 Support StatusSheet Prints a sheet showing information about settings of Support Menu and Printer

Adjust Menu.

4 Format CompalcFlash Formats the CompactFlash area in the printer except the area PostScript information is

stored if a CompactFlash memory is installed.

5 Format PS3 CompactFlash Formats the CompactFlash area where PostScript information is stored if a CompactFlash

memory is installed.

6 Delete All CompactFlash Data

7 Extend Print Area Makes the maximum print area larger according to the printed data.

9 Printer MIBv1 Mode Uses MIBv1 as a policy rule definition reporting the printer information to SNMP manager.

Deletes all data in the CompactFlash memory and removes any formatting if a CompactFlash memory is installed.

Printer Adjust Menu

Note:

❏ This menu is for special functions. You don’t have to change it for ordinary use.

❏ The settings in this menu may affect the remaining service lives of consumable products or maintenance parts.

Item Explanation

010 Coated Adjusts the print quality for coated paper according to paper type.

Settings (default in bold):

0: Coated paper 1 1: Coated paper 2

AL-C300 Series User's Guide

Appendix

Item Explanation

020 Special Adjusts the print quality for special paper according to the paper type.

Settings (default in bold):

0: Plain paper 1: Coated paper 1 2: Coated paper 2

051 Feed Offset Do this adjustment after you have eliminated the variation between the paper sources by

055 Feed Reg1 MP/059 Feed Reg1 C1/063 Feed Reg1 C2. This function adjusts the vertical position at which to start printing. The position moves lower on the sheet of paper as the value increases. This setting is used when doing single-sided printing or printing on the back side of the sheet of paper for duplex printing.

Settings (default in bold):

-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments

052 Scan Offset Do this adjustment after you have eliminated the variation betwe en the paper sources by

056 Scan Reg1 MP/060 Scan Reg1 C1/064 Scan Reg1 C2. This function adjusts the horizontal position at which to start printing. The position moves to the right of the sheet of paper as the value increases. This setting is used when doing single-sided printing or printing on the back side of the sheet of paper for duplex printing.

Settings (default in bold):

-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments

053 Feed Offset2 Do this adjustment after you have eliminated the variation between the paper sources by

057 Feed Reg2 MP/061 Feed Reg2 C1/065 Feed Reg2 C2. This function adjusts the vertical position at which to start printing. The position moves lower on the sheet of paper as the value increases. This setting is used when printing on the front side of the sheet of paper for duplex printing.

Settings (default in bold):

-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments

054 Scan Offset2 Do this adjustment after you have eliminated the variation between the pape r sources by

058 Scan Reg2 MP/062 Scan Reg2 C1/066 Scan Reg2 C2. This function adjusts the horizontal position at which to start printing. The position moves to the right of the sheet of paper as the value increases. This setting is used when printing on the front side of the sheet of paper for duplex printing.

Settings (default in bold):

-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments

055 Feed Reg1 MP 059 Feed Reg1 C1 063 Feed Reg1 C2

Adjusts the vertical position at which to start printing and eliminate the variation between the paper sources. The position moves lower on the sheet of paper as the value increases. This setting is used when feeding paper from the MP tray, C1, or C2 for single-sided printing or printing on the back side of the sheet of paper for duplex printing.

056 Scan Reg1 MP 060 Scan Reg1 C1 064 Scan Reg1 C2

Settings (default in bold):

-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments

Adjusts the horizontal position at which to start printing and eliminate the variation between the paper sources. The position moves to the right of the sheet of paper as the value increases. This setting is used when feeding paper from the MP tray, C1, or C2 for single-sided printing or printing the back side of the sheet of paper for duplex printing.

Settings (default in bold):

-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments

AL-C300 Series User's Guide

Item Explanation

Appendix

057 Feed Reg2 MP 061 Feed Reg2 C1 065 Feed Reg2 C2

058 Scan Reg2 MP 062 Scan Reg2 C1 066 Scan Reg2 C2

101 2nd TR Plain 102 2nd TR Labels 103 2nd TR Thick 104 2nd TRExtraThk 105 2nd TR Envelop 107 2nd TR Coated1 108 2nd TR Coated2 109 2nd TR 1200

111 2ndTR Plain 2 113 2ndTR Thick 2 114 2ndTRExtraThk2 117 2ndTRCoated1 2 118 2ndTR Coated2 2 119 2ndTR 1200 2

Adjusts the vertical position at which to start printing and eliminate the variation between the paper sources. The position moves lower on the sheet of paper as the value increases. This setting is used when feeding paper from the MP tray, C1, or C2 for printing on the front side of the sheet of paper for duplex printing.

Settings (default in bold):

-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments

Adjusts the horizontal position at which to start printing and eliminate the variation between the paper sources. The position moves to the right of the sheet of paper as the value increases. This setting is used when feeding paper from the MP tray, C1, or C2 for printing on the front side of the sheet of paper for duplex printing.

Settings (default in bold):

-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments

Adjusts the density and image granularity for 600dpi printing (for plain paper, labels, thick paper, extra-thick paper, envelopes, coated 1 and coated 2), and 1200 dpi printing (for all paper types). The image becomes darker as the value increases. This setting is used when doing single-sided printing or printing on the back side of the sheet of paper for duplex printing.

Settings (default in bold):

-8 ... 0 ... 7 (step 1)

Adjusts the density and image granularity for 600dpi printing (for plain paper, thick paper, extra-thick paper, coated 1 and coated 2), and 1200 dpi printing (for all paper types). The image becomes darker as the value increases. This setting is used when printing on the front side of a sheet of paper.

Settings (default in bold):

-8 ... 0 ... 7 (step 1)

151 Temp Plain 153 Temp Thick 155 Temp Envelope

160 Fuser Control Select 1 if the fluorescent light flickers when printing.

201 Highland Adjust this setting if black dots appear on the printed page when using the printer in

Adjusts the temperature at which toner fixes to plain paper, thick paper and envelopes. The setting becomes cooler as the values decreases. Note that printouts may curl more as the value increases.

Settings (default in bold):

-10, -5, 0

Settings (default in bold):

0: On (for 220-240V model), Off (for 110-120V model) 1: On 2: Off

locations at high altitudes. See the table below and select a suitab le value according to the location in which the printer is being used. Increasing the value makes the printer more suited for higher altitudes. For the altitudes at which this printer can be operated, see

“Environmental” on page 89.

Settings (default in bold):

0 ... 6

AL-C300 Series User's Guide

Appendix

Item Explanation

301 Noise Level Adjusts the image gradation. As the value increases, the image gradation gets better, but

the image granularity gets worse.

Settings (default in bold):

0 ... 3 ... 7 (step 1)

302 Color DiagnosisSht Prints a color diagnosis sheet that allows you to check for inaccurate colors, blurring or dirt

on the printout.

303 Screen 25 304 Screen 50 305 Screen 100

306 AdjustFineLine Adjusts thin lines to be printed thicker, if visible. As the value increases, the line is printed

307 Calibration 600 308 Calibration 1200

Prints halftone or full pattern for each color; Y, M, C, and K, which allows you to check the unevenness of the density or pitch of the printout.

303 Screen 25 prints the pattern in a 25% density halftone. 304 Screen 50 prints the pattern in a 50 % density halftone. 305 Screen 100 prints the pattern at 100% density.

thicker.

Settings (default in bold):

-3 ... 0 ... 2 (step 1)

Calibrates the printer so colors are adjusted to print at 600 dpi or 1200 dpi.

Consumable Products, Maintenance Parts, and Options

Consumable products

Product name Part number Remark

Toner Cartridge (Black) 0750/0751 ❏ Storage temperature:

0 to 35˚C (32 to 95˚F)

Toner Cartridge (Yellow) 0747

Toner Cartridge (Magenta) 0748

Toner Cartridge (Cyan) 0749

Photoconductor Unit (Black) 1204

Photoconductor Unit (Yellow) 1201

Photoconductor Unit (Magenta) 1202

Photoconductor Unit (Cyan) 1203

Waste Toner Bottle 0595

❏ Storage humidity:

30 to 85% RH

❏ These products comply with CE marking requirements

in accordance with EMC Directive 2004/108/EC.

AL-C300 Series User's Guide

Appendix

Maintenance parts

Product name Part number Remark

Fuser unit 3061/3062 ❏ Storage temperature:

0 to 35˚C (32 to 95˚F)

❏ Storage humidity:

30 to 85% RH

❏ These products comply with CE marking requirements

in accordance with EMC Directive 2004/108/EC.

❏ Part number vary by location.

Options

Product name Part number Remark

500-Sheets Paper Cassette Unit C12C802651 Height: 117 mm (4.6 in.)

Width: 447 mm (17.6 in.) Depth: 520 mm (20.5 in.) Weight: 7.0 Kg

This product complies with CE marking requirements in accordance with EMC Directive 2004/108/EC.

CompactFlash Memory - Contact the EPSON sales company for detail information.

AL-C300 Series User's Guide

Appendix

Copyright and Trademarks

A part of the ICC Profile contained within this product was created by Gretag Macbeth ProfileMaker. Gretag Macbeth is the registered trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is a trademark of LOGO GmbH.

IBM and PS/2 are registered trademarks of International Business Machines Corporation.

Microsoft Vista Microsoft Corporation.

Apple ColorSync of Apple Inc., registered in the U.S. and other countries. Apple Chancery, Chicago, Geneva, Hoefler Text, Monaco and New York are trademarks or registered trademarks of Apple Inc., registered in the U.S. and other countries.

EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION, and EPSON ESC/P are registered trademarks and Epson AcuLaser and Epson ESC/P 2 are trademarks of Seiko Epson Corporation.

, Windows®, Windows Server®, Windows

and Wingdings are registered trademarks of

, Mac®, Mac OS®, OS X®, Bonjour®,

and TrueType® are registered trademarks

Clarendon, Eurostile and New Century Schoolbook are trademarks of Linotype GmbH registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions.

Helvetica, Optima, Palatino, Times and Univers are trademarks of Linotype Corp. registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions in the name of Linotype Corp. or its licensee Linotype GmbH.

Stempel is trademarks of Linotype GmbH and may be registered in certain other jurisdictions.

Antique Olive is a registered trademark of M. Olive.

Carta is either a registered trademark or a trademark of Adobe Systems Incorporated in the United States and/ or other countries. Tekton is a registered trademark of Adobe Systems Incorporated.

Marigold and Oxford are trademarks of AlphaOmega Typography.

HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.

PCL is the registered trademark of Hewlett-Packard Company.

Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Albertus, Arial, Coronet, GillSans, Times New Roman and Joanna are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

ITC Avant Garde Gothic, ITC Bookman, ITC Lubalin, ITC Mona Lisa Recut, ITC Symbol, ITC Zapf-Chancery, and ITC ZapfDingbats are trademarks of International Typeface Corporation registered in the U. S. Patent and Trademark Office and may be registered in certain jurisdictions.

Adobe, the Adobe logo, Acrobat, PostScript Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Copyright © 2014 Adobe Systems Incorporated. All Rights Reserved.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

3™, and

AL-C300 Series User's Guide

Standard and approvals

European model:

Low Voltage Directive 2006/95/EC EN 60950-1

EMC Directive 2004/108/EC EN 55022 Class B

Software License Terms

Appendix

EN 60825-1

EN 55024 EN 61000-3-2 EN 61000-3-3

Open source software licenses

This product contains a number of open-source software. The following table indicates the list of the open-source software which this product uses and these licenses.

Software license Software version Application software package

Info-ZIP version 2004-May-22 -

Libtiff 3.7.4 -

Arcfour April 29, 1997 -

GNU GPL GNU General Public License Version 2, June

1991 or later

GNU LGPL GNU Lesser General Public License Version 2,

June 1991 or later

BSD license - busybox-1.17.4

Sun RPC license - busybox-1.17.4

linux-2.6.35-arm1-epson12

ethtool-2.6.35

busybox-1.17.4

uclibc-0.9.32

Net-SNMP license - Net-SNMP

ncftp license - ncftp-3.2.4

wpa supplicant - wpa supplicant 0.7.3

Apache Licence the Apache License Version 2.0 mDNSResponder-107.6

NICTA Licence NICTA Public Source Licence version 1.0 mDNSResponder-107.6

For the detailed explanation about open-source software licenses, see the OSS.pdf.

AL-C300 Series User's Guide

Where To Get Help

Contacting Epson Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.

Epson support will be able to help you much more quickly if you give them the following information:

❏ Product serial number

(The serial number label is usually on the back of the product.)

❏ Product model

❏ Product software version

(Click About, Version Info, or similar button in the product software.)

❏ Brand and model of your computer

❏ Your computer operating system name and version

❏ Names and versions of the software applications you normally use with your product

Help for Users in Europe

Check your Pan-European Warranty Document for information on how to contact Epson support.

Help for Users in Taiwan

Contacts for information, support, and services are:

World Wide Web

http://www.epson.com.tw

Information on product specifications, drivers for download, and products enquiry are available.

Epson HelpDesk

Phone: +886-2-800212873

Our HelpDesk team can help you with the following over the phone:

❏ Sales enquiries and product information

AL-C300 Series User's Guide

Where To Get Help

❏ Product usage questions or problems

❏ Enquiries on repair service and warranty

Repair service center:

http://www.tekcare.com.tw/branchMap.page

TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.

Help for Users in Singapore

Sources of information, support, and services available from Epson Singapore are:

World Wide Web

http://www.epson.com.sg

Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.

Epson HelpDesk

Phone: (65) 6586 3111

Our HelpDesk team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problems

❏ Enquiries on repair service and warranty

Help for Users in Thailand

Contacts for information, support, and services are:

World Wide Web

http://www.epson.co.th

Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available.

Epson Hotline

Phone: 66-2685-9899

Our Hotline team can help you with the following over the phone:

❏ Sales enquiries and product information

AL-C300 Series User's Guide

Where To Get Help

❏ Product usage questions or problems

❏ Enquiries on repair service and warranty

Help for Users in Vietnam

Contacts for information, support, and services are:

Epson Hotline

Phone: 84-8-823-9239

Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam

Help for Users in Indonesia

Contacts for information, support, and services are:

World Wide Web

http://www.epson.co.id

❏ Information on product specifications, drivers for download

❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail

Epson Hotline

Phone: +62 1500-766

Fax: +62-21 808 66-799

Our Hotline team can help you with the following over the phone or fax:

❏ Sales enquiries and product information

❏ Technical support

Epson Service Center

Province Company Name Address Phone

DKI JAKARTA ESS Jakarta MG. DUA RUKO MANGGA DUA MALL NO. 48 JL.

ARTERI MANGGA DUA - JAKARTA UTARA- DKI

NORTH SUMATERA ESC Medan Kompleks Graha Niaga, Jl. Bambu II

No. A-4, Medan- 20114

E-mail

(+6221)62301104

jkt-technical1@epson-indone sia.co.id

(+6261)42066090/42066091

mdn-technical@epson-indon esia.co.id

AL-C300 Series User's Guide

Where To Get Help

Province Company Name Address Phone

E-mail

WEST JAWA ESC Bandung JL. CIHAMPELAS NO. 48A-BANDUNG

JABAR 40116

DI YOGYAKARTA ESC Yogyakarta YAP Square, Blok A No.6 Jl. C

Simanjutak YOGYAKARTA - DIY

EAST JAWA ESC Surabaya HITECH MALL LT.2 BLOK A NO. 24 JL.

KUSUMA BANGSA NO. 116 -118 SURABAYA JATIM

SOUTH SULAWESI ESC Makassar JL. GUNUNG BAWAKARAENG NO. 68E

- MAKASSAR SULSEL

WEST KALIMANTAN ESC Pontianak JL. NUSA INDAH I NO. 40A

PONTIANAK KALBAR 78117

PEKANBARU ESC PEKANBARU JL. TUANKU TAMBUSAI NO. 353 -

PEKANBARU RIAU

DKI JAKARTA ESS JAKARTA KEIAI WISMA KEIAI LT. 1 JL. JEND.

SUDIRMAN KAV. 3 JAKPUS DKI JAKARTA

(+6222)4207033

bdg-technical@epson-indone sia.co.id

(+62274)581065

ygy-technical@epson-indone sia.co.id

(+6231)5355035

sby-technical@epson-indone sia.co.id

(+62411)328212

mksr-technical@epson-indon esia.co.id

(+62561)735507

pontianak-technical@epson-i ndonesia.co.id

(+62761)21420

pkb-technical@epson-indone sia.co.id

(+6221)5724335

ess.support@epson-indonesia .co.id

EAST JAWA ESS SURABAYA JL. JAWA NO. 2-4 KAV. 29, RUKO

SURYA INTI, SURABAYA - JATIM

BANTEN ESS SERPONG Ruko mall WTC MATAHARI no. 953

SERPONG - Banten

CENTRAL JAWA ESS SEMARANG Komplek Ruko Metro Plaza Blok C20 ,

Jl. MT Haryono No 970 Semarang Jawa tengah

EAST KALIMANTAN ESC SAMARINDA Jl. KH. Wahid Hasyim (M. Yamin) Kel.

Sempaja Selatan Kec. Samarinda Utara Samarinda- Kalimantan Timur (samping kantor pos)

SOUTH SUMATERA ESC PALEMBANG Jl. H.M. Rasyid Nawawi no.249,

kelurahan 9 ilir Palembang - Sumsel

EAST JAVA ESC JEMBER Jl. Panglima Besar Sudirman No.1 D

JEMBER - JAWA TIMUR (Depan Balai Penelitian dan Pengolahan Kakao)

(+6231)5014949

esssby.support@epson-indon esia.co.id

(+6221)53167051

esstag.support@epson-indon esia.co.id

(+6224)8313807

esssmg.support@epson-indo nesia.co.id

(+62541)7272904

escsmd.support@epson-indo nesia.co.id

(+62711)311330

escplg.support@epson-indon esia.co.id

(+62331) 486468,488373

jmr-admin@epson-indonesia. co.id

jmr-technical@epson-indones ia.co.id

100

Epson AL-C300 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Introduction

Where to Find Information

Prerequisites of Description in This Manual

Abbreviations of Operating Systems

Warning, Caution, Important and Note

Note For This Publication

Important Instructions

Important Safety Instructions

Setting up the printer

Finding the place for the printer

Using the printer

Handling the consumable products and maintenance parts

Safety Information

Laser safety labels

Ozone exposure limit

Minimize the risk

Printer location

Internal laser radiation

Ozone safety

Ozone emission

Restrictions on Making Copies

Getting to Know Your Printer

Printer Parts

Front and right side view

Inside the printer

Rear and left side view

Control panel

Using the Control Panel

Accessing the control panel menus

When to make control panel settings

How to access the control panel menus

Language

System Information

System Information

System Report

Machine Status

USB Memory

Index Print Menu

Image Print Menu

Document Print Menu

Quick Print JobMenu

ConfidentialJobMenu

Common Settings

Setup Menu

USB Menu

Network Menu

USB Host Menu

Energy Saver Menu

Reset Menu

Printer Settings

Tray Menu

Printing Menu

Emulation Menu

PCL Menu

PS3 Menu

ESCP2 Menu

FX Menu

I239X Menu

Admin Settings

Password Config Menu

Init SelecType

Bookmark Menu

Loading Paper

Available Paper and Capacities

Loading Paper

Paper cassette

MP tray

Printer driver settings

Selecting and Using Print Media

Envelopes

Available envelopes

Available paper source

Other paper

Available paper source

Printer driver settings