Epson AcuLaser MX20DNF User Guide

User’s Guide

NPD4256-00 EN

Epson AcuLaser MX21/MX20 Series User's Guide

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Epson Scan software is based in part on the work of the Independent JPEG Group.

libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics. THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Features Zoran Corporation Integrated Print System (IPS) for print language emulation.

IBM and PS/2 are registered trademarks of International Business Machines Corporation.

Microsoft

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, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.

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Epson AcuLaser MX21/MX20 Series User's Guide

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ITC Avant Garde, ITC Bookman, ITC Lubalin, ITC Mona Lisa Recut, ITC Symbol, ITC Zapf-Chancery, and ITC ZapfDingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

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Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions.

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Marigold and Oxford are trademarks of AlphaOmega Typography.

Coronet is a registered trademark of Ludlow Type Foundry.

Eurostile is a trademark of Nebiolo.

Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.

PCL is the registered trademark of Hewlett-Packard Company.

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General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Epson AcuLaser MX21/MX20 Series User's Guide

Operating System Versions

In this manual, the following abbreviations are used.

Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, 2000, Server 2008, Server 2008 x64, Server 2008 R2, Server 2003, and Server 2003 x64.

❏ Windows 7 refers to Windows 7 Ultimate Edition, Windows 7 Home Premium Edition, Windows 7 Home Basic

Edition, and Windows 7 Professional Edition.

❏ Windows 7 x64 refers to Windows 7 Ultimate x64 Edition, Windows 7 Home Premium x64 Edition, Windows 7

Home Basic x64 Edition, and Windows 7 Professional x64 Edition.

❏ Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista

Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.

❏ Windows Vista x64 refers to Windows Vista Ultimate x64 Edition, Windows Vista Home Premium x64 Edition,

Windows Vista Home Basic x64 Edition, Windows Vista Enterprise x64 Edition and Windows Vista Business x64 Edition.

❏ Windows XP refers to Windows XP Home Edition and Windows XP Professional. ❏ Windows XP x64 refers to Windows XP Professional x64 Edition. ❏ Windows 2000 refers to Windows 2000 Professional. ❏ Windows Server 2008 refers to Windows Server 2008 Standard Edition and Windows Server 2008 Enterprise

Edition.

❏ Windows Server 2008 x64 refers to Windows Server 2008 x64 Standard Edition, Windows Server 2008 x64

Enterprise Edition, Windows Server 2008 R2 Standard Edition, and Windows Server 2008 R2 Enterprise Edition.

❏ Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise

Edition.

❏ Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64

Enterprise Edition.

Macintosh refers to Mac OS X.

❏ Mac OS X refers to Mac OS X 10.3.9 or later.

Operating System Versions 4

Epson AcuLaser MX21/MX20 Series User's Guide

Safety Instructions

Warnings, Cautions, and Notes........................................................... 14

Important Safety Instructions............................................................ 14

Setting up the printer............................................................... 14

Finding the place for the printer. . . . . . . . . . . . . ......................................... 16

Using the printer................................................................... 17

Handling consumable products and maintenance parts................................... 19

Safety Information..................................................................... 19

Interface connector power source..................................................... 19

Laser safety labels.................................................................. 20

Internal laser radiation.............................................................. 20

Ozone safety...................................................................... 20

Restrictions on Copying................................................................. 21

Chapter 1 Getting to Know Your Printer

Printer Parts........................................................................... 23

Front view........................................................................ 23

Rear view......................................................................... 24

Inside the printer.................................................................. 25

Scanner parts...................................................................... 26

Control panel...................................................................... 27

Options............................................................................... 30

Consumable Products................................................................... 30

Maintenance Parts...................................................................... 31

Printer Features........................................................................ 31

Printing.......................................................................... 31

Copying.......................................................................... 31

Scanning......................................................................... 31

Faxing............................................................................ 32

Where to Find Information. . . ........................................................... 32

Contents 5

Epson AcuLaser MX21/MX20 Series User's Guide

Chapter 2 Paper Handling

Loading Paper into Your Printer.......................................................... 33

MP tray.......................................................................... 33

Standard paper cassette............................................................. 37

Optional paper cassette unit......................................................... 40

Selecting and Using Print Media.......................................................... 43

Labels............................................................................ 43

Envelopes......................................................................... 44

Thick paper....................................................................... 45

Semi-thick paper................................................................... 45

Transparencies.................................................................... 46

Custom paper size.................................................................. 46

Setting Your Originals.................................................................. 47

Paper size......................................................................... 47

Paper type for the Auto Document Feeder.............................................. 47

Paper direction.................................................................... 48

Setting your originals on the document table. ........................................... 48

Setting your originals into the Auto Document Feeder................................... 50

Chapter 3 Printing

Setting the Print Quality................................................................. 51

Using the Automatic setting......................................................... 51

Using the Advanced setting.......................................................... 52

Customizing print settings........................................................... 52

Toner Save mode.................................................................. 54

Setting the Advanced Layout............................................................. 54

Duplex printing.................................................................... 54

Modifying the print layout........................................................... 55

Resizing printouts. ................................................................. 56

Printing watermarks................................................................ 57

Printing headers and footers......................................................... 59

Printing with an overlay............................................................. 60

Cancelling a Print Job................................................................... 63

From the printer................................................................... 63

From the computer................................................................. 63

Printing Web Pages to Fit Your Paper Size.................................................. 63

Printing Directly from a USB Memory..................................................... 64

Contents 6

Epson AcuLaser MX21/MX20 Series User's Guide

Document printing................................................................. 64

Chapter 4 Scanning

Starting a Scan......................................................................... 66

Using the EPSON Scan icon from your computer........................................ 66

Using the control panel............................................................. 66

Using another scanning program from your computer................................... 66

Setting Your Originals.................................................................. 67

Using Epson Scan...................................................................... 68

Starting Epson Scan................................................................ 68

Selecting an Epson Scan mode........................................................ 68

Changing the scan mode............................................................ 69

Scanning in Office Mode............................................................ 70

Scanning in Home Mode............................................................ 73

Scanning in Professional Mode....................................................... 75

Selecting File Save Settings........................................................... 79

Detailed setting instructions......................................................... 81

Finishing the scan................................................................. 101

Scanning special projects. . ......................................................... 101

Scanning over a network........................................................... 103

Using the Control Panel................................................................ 106

Required settings before scanning.................................................... 107

Saving scanned data to a USB memory. . .............................................. 107

Saving scanned data to a shared folder................................................ 108

Sending scanned data by e-mail..................................................... 110

Canceling Scanning.................................................................... 111

Chapter 5 Copying

Setting Originals to Copy............................................................... 112

Basic Copying........................................................................ 112

Duplex Copying....................................................................... 113

Sort Copying......................................................................... 115

Print Layout.......................................................................... 116

Making Changes to Copy Settings........................................................ 117

Changing the copy quality.......................................................... 117

Specifying the zoom ratio........................................................... 119

Contents 7

Epson AcuLaser MX21/MX20 Series User's Guide

Chapter 6 Faxing (DNF Model Only)

Making Settings before Using Fax Function................................................ 121

Confirming settings............................................................... 121

Making transferring settings of received faxes.......................................... 121

Sending Faxes........................................................................ 123

Loading documents............................................................... 123

Basics of sending faxes (automatic faxing)............................................. 123

Manual faxing.................................................................... 124

Sending faxes using speed-dial...................................................... 125

Sending faxes using quick-dial...................................................... 126

Sending faxes using re-dial.......................................................... 126

Sending faxes from your computer................................................... 127

Cancelling faxes................................................................... 127

Receiving Faxes....................................................................... 128

About the reception mode.......................................................... 128

Basics of receiving faxes (automatic receiving)......................................... 128

Output paper size................................................................. 129

Receiving faxes after you hear fax tones. . . . . .......................................... 130

Sending received faxes to memory................................................... 130

Sending received faxes by e-mail..................................................... 131

Sending received faxes to a shared folder.............................................. 131

Deleting received faxes............................................................. 132

Using Advanced Functions............................................................. 132

Displaying fax history information................................................... 132

Printing fax reports................................................................ 133

Displaying memory............................................................... 134

Registering Recipients. . . . .............................................................. 134

Using the Address Settings menu on the control panel.................................. 134

Chapter 7 Using the Control Panel

Selecting a Mode...................................................................... 137

Using the Control Panel Menu.......................................................... 138

Accessing the each menu........................................................... 138

How to register menus as jobmemory................................................ 138

Language Settings..................................................................... 140

System Settings....................................................................... 140

System Information............................................................... 140

Contents 8

Epson AcuLaser MX21/MX20 Series User's Guide

System Report Printing............................................................ 141

Common Settings..................................................................... 142

Setup Menu...................................................................... 142

USB Menu....................................................................... 146

Network Menu................................................................... 147

USB Host Menu.................................................................. 147

E-mail Server Settings.............................................................. 147

Reset Menu...................................................................... 149

Printer Settings....................................................................... 150

Tray Menu....................................................................... 150

Printing Menu.................................................................... 150

Emulation Menu.................................................................. 152

PCL Menu....................................................................... 153

PS3 Menu........................................................................ 154

ESCP2 Menu..................................................................... 155

FX Menu........................................................................ 158

I239X Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Copy Settings......................................................................... 162

High Compression................................................................ 162

Standard Copy Settings............................................................ 162

Default Copy Settings. ............................................................. 162

Scan Settings......................................................................... 162

Network Scan Settings............................................................. 162

E-mail Settings................................................................... 163

Standard Scan Settings............................................................. 163

Default Scan Settings.............................................................. 163

Fax Settings.......................................................................... 163

Basic Settings..................................................................... 164

Transmission Settings.............................................................. 165

Reception Settings................................................................. 165

Communication Settings........................................................... 167

Detail Settings.................................................................... 168

Standard Fax Settings.............................................................. 169

Default Fax Settings............................................................... 170

Address Settings...................................................................... 170

E-mail Address................................................................... 170

Folder Address................................................................... 170

Fax No........................................................................... 171

Admin Settings....................................................................... 171

Status and Error Messages.............................................................. 172

Contents 9

Epson AcuLaser MX21/MX20 Series User's Guide

Printing a Status Sheet................................................................. 185

Chapter 8 Installing Options

Optional Paper Cassette Unit............................................................ 186

Handling precautions.............................................................. 186

Installing the optional paper cassette unit............................................. 187

Removing the optional paper cassette unit............................................. 190

Memory Module...................................................................... 190

Installing a memory module........................................................ 190

Chapter 9 Replacing Consumable Products/Maintenance Parts

Precautions During Replacement........................................................ 194

Replacement Messages................................................................. 194

Chapter 10 Cleaning and Transporting the Printer

Cleaning the Printer................................................................... 196

Cleaning the pickup roller.......................................................... 196

Cleaning inside the printer. ......................................................... 198

Cleaning the document table........................................................ 202

Cleaning the ADF pickup roller..................................................... 203

Cleaning the document table and the exposure window for Auto Document Feeder.......... 203

Transporting the Printer................................................................ 204

For long distances................................................................. 204

For short distances................................................................ 205

Chapter 11 Troubleshooting

Clearing Jammed Paper. ............................................................... 207

Precautions for clearing jammed paper............................................... 207

Paper Jam around the standard paper cassette.......................................... 208

Paper Jam around the 250-sheet paper cassette unit..................................... 209

Paper Jam inside the printer........................................................ 211

Paper Jam around the MP tray...................................................... 215

Paper Jam around the rear cover..................................................... 219

Contents 10

Epson AcuLaser MX21/MX20 Series User's Guide

Paper Jam in the Auto Document Feeder.............................................. 220

Paper Jam around the DM tray...................................................... 224

Printing a Status Sheet................................................................. 225

Operational Problems.................................................................. 225

The Print LED does not turn on..................................................... 225

The printer does not print (Print LED off)............................................. 225

The Print LED is on but nothing prints............................................... 226

The optional product is not available................................................. 226

The remaining service life of the consumable products is not updated (Windows only)....... 226

Cannot install software or drivers.................................................... 227

Cannot access the shared printer..................................................... 227

Printout Problems..................................................................... 228

The font cannot be printed......................................................... 228

Printout is garbled................................................................ 228

The printout position is not correct.................................................. 228

Graphics do not print correctly...................................................... 229

Printouts are extremely curled. . . . . . . . . . . . ........................................... 229

Print Quality Problems................................................................. 230

The background is dark or dirty..................................................... 230

White dots appear in the printout.................................................... 230

Print quality or tone is uneven...................................................... 230

Half-tone images print unevenly..................................................... 231

A vertical line appears on the printout................................................ 231

Toner smudges................................................................... 231

Areas are missing in the printed image................................................ 232

Completely blank pages are output................................................... 232

The printed image is light or faint.................................................... 233

The non-printed side of the page is dirty.............................................. 233

Print quality decreased............................................................. 233

Memory Problems..................................................................... 234

Insufficient memory for current task................................................. 234

Insufficient memory to print all copies................................................ 234

Paper Handling Problems.............................................................. 234

Paper does not feed properly........................................................ 234

Problems Using Options............................................................... 235

Paper does not feed from the optional paper cassette.................................... 235

Feed jam when using the optional paper cassette....................................... 236

An installed option cannot be used................................................... 236

Correcting USB Problems.............................................................. 236

USB connections.................................................................. 236

Contents 11

Epson AcuLaser MX21/MX20 Series User's Guide

Windows operating system......................................................... 236

Printer software installation......................................................... 237

Status and Error Messages.............................................................. 237

Canceling Printing.................................................................... 238

Printing in the PostScript 3 Mode Problems............................................... 238

The printer does not print correctly in the PostScript mode.............................. 238

The printer does not print.......................................................... 238

The printer or its driver does not appear in utilities in the printer configuration (Macintosh

only).......................................................................... 239

The font on the printout is different from that on the screen.............................. 239

The printer fonts cannot be installed................................................. 239

The edges of texts and/or images are not smooth....................................... 240

The printer does not print normally via the USB interface................................ 240

The printer does not print normally via the network interface............................ 240

An undefined error occurs (Macintosh only).......................................... 241

Scanning Problems.................................................................... 241

Scanner operational problems....................................................... 241

Scanning software problems........................................................ 242

Scan quality problems.............................................................. 242

Copying Problems..................................................................... 246

Copy operational problems......................................................... 246

Copy quality problems............................................................. 246

Faxing Problems...................................................................... 249

Sending and receiving faxes problems................................................ 249

Printout problems................................................................. 252

Chapter 12 About the Printer Software

Using the Printer Software for Windows.................................................. 253

Using the printer driver. . .......................................................... 253

Using EPSON Status Monitor....................................................... 255

Uninstalling the printer software.................................................... 263

Using the PostScript Printer Driver....................................................... 264

System requirements.............................................................. 264

Using the PostScript printer driver with Windows...................................... 265

Using the PostScript printer driver with Macintosh..................................... 268

Using the PCL6 printer driver. . ......................................................... 271

Contents 12

Epson AcuLaser MX21/MX20 Series User's Guide

Appendix A Technical Specifications

Paper................................................................................ 272

Available paper types.............................................................. 272

Paper that should not be used....................................................... 272

Printable area.................................................................... 273

Printer.............................................................................. 274

General.......................................................................... 274

Duplex Unit...................................................................... 276

Environmental................................................................... 276

Mechanical...................................................................... 277

Electrical........................................................................ 277

Standard and approvals............................................................ 278

Interfaces............................................................................ 278

USB interface..................................................................... 278

USB Host interface................................................................ 279

Ethernet interface................................................................. 279

Options.............................................................................. 279

Optional paper cassette unit........................................................ 279

Memory modules................................................................. 280

Consumable Products.................................................................. 280

Toner Cartridge/Return Toner Cartridge. . . . . . . ....................................... 280

Maintenance Parts..................................................................... 280

Maintenance Unit................................................................. 280

Appendix B Where To Get Help

Contacting Epson Support.............................................................. 281

Before Contacting Epson. . . . . ...................................................... 281

Help for Users in Europe. . . . ....................................................... 281

Index

Contents 13

Epson AcuLaser MX21/MX20 Series User's Guide

Safety Instructions

Warnings, Cautions, and Notes

Warnings

must be followed carefully to avoid bodily injury.

Cautions

must be observed to avoid damage to your equipment.

Notes

contain important information and useful tips on the operation of your printer.

Important Safety Instructions

Setting up the printer

❏ Because the printer weighs approximately 18.4 kg (40.6 lb) for the DN model or 18.5 kg (40.8 lb)

for the DNF model with consumable products installed, one person should not lift or carry it. Two people should carry the printer, lifting it by the correct positions as shown below.

❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician.

❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that

comes with this printer. Use of the another cord may result in fire or electric shock. This printer’s power cord is for use with this printer only. Use with other equipment may result in fire or electric shock.

Safety Instructions 14

Epson AcuLaser MX21/MX20 Series User's Guide

❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses

in the plug, make sure you replace them with fuses of the correct size and rating.

❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.

❏ Avoid using an electrical outl et th at is cont rolle d by w all sw itches or automatic timers. Accidental

disruption of power can erase valuable information in your computer’s and printer’s memory.

❏ Make sure that there is no dust on the socket.

❏ Be sure to insert the plug completely into the electrical outlet.

❏ Do not handle the plug with wet hands.

❏ Unplug this printer from the wall outlet and refer servicing to a qualified service representative

under the following conditions:

A When the power cord or plug is damaged or frayed.

B If liquid has been spilled into it.

C If it has been exposed to rain or water.

D If it does not operate normally when the operating instructions are followed. Adjust only those controls that

are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the printer to normal operation.

E If it has been dropped or the cabinet has been damaged.

F If it exhibits a distinct change in performance, indicating a need for service.

❏ Avoid sharing outlets with other appliances.

❏ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same

circuit as photocopiers or air control systems that regularly switch on and off.

❏ Connect your printer to an electrical outlet that meets the power requirements of this printer.

Your printer’s power requirements are indicated on a label attached to the printer. If you are not sure of the power supply specifications in your area, contact your local power company or consult your dealer.

❏ If you use an extension cord, make sure that the total of the ampere ratings on the products

plugged into the extension cord does not exceed the extension cord ampere rating.

❏ When connecting this printer to a computer or other device with a cable, ensure the correct

orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

Safety Instructions 15

Epson AcuLaser MX21/MX20 Series User's Guide

Finding the place for the printer

When relocating the printer, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation.

a 50 cm

b 30 cm

c 30 cm

d 100 cm

e 110 cm

f 30 cm

To install and use any of the following options, you will need the indicated amount of additional space.

Safety Instructions 16

Epson AcuLaser MX21/MX20 Series User's Guide

A 250-Sheet Paper Cassette Unit adds 10 cm (3.9 in.) to the bottom of the printer.

In addition to space considerations, always heed the following precautions when finding a place to locate the printer:

❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power cord.

❏ Do not put your printer where the cord will be stepped on.

❏ Do not use printer in a damp environment.

❏ Avoid locations that are subject to direct sunlight, excessive heat, moisture, oil vapor, or dust.

❏ Do not place the printer on an unstable surface.

❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not

block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a built-in installation unless proper ventilation is provided.

❏ Keep the entire computer and printer system away from potential sources of interference, such as

loudspeakers or the base units of cordless telephones.

❏ Leave adequate room around the printer to allow for sufficient ventilation.

Using the printer

❏ Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the

printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, turn off the printer and wait 30 minutes to allow the heat to subside before doing so.

Safety Instructions 17

Epson AcuLaser MX21/MX20 Series User's Guide

a. CAUTION b. Do not insert your hand deep into the fuser unit.

❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause

injury.

❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage points

or short out parts that could result in a risk of fire or electric shock.

❏ Do not sit or lean on the printer. Do not put heavy objects on the printer.

❏ Do not use any kind of combustible gases in or around the printer.

❏ Never force the printer’s components into place. Although the printer is designed to be sturdy,

rough handling can damage it.

❏ Do not leave jammed paper inside the printer. This can cause the printer to overheat.

❏ Never spill liquid of any kind on the printer.

❏ Adjust only those controls that are covered by the operating instructions. Improper adjustment of

other controls may result in damage and may require repair by a qualified service representative.

❏ Do not turn off the printer:

- After turning on the printer, wait until Ready appears on the LCD panel.

- While the Data light is on or flashing.

- While printing.

❏ Avoid touching the components inside the printer unless instructed to do so in this guide.

❏ Follow all warnings and instructions marked on the printer.

❏ Except as specifically explained in the printer’s documentation, do not attempt to service this

printer yourself.

❏ Periodically disconnect the plug from the electrical outlet and clean the blades.

❏ Do not disconnect the plug while the printer is on.

❏ If the printer will not be used for a long time, disconnect the plug from the electrical outlet.

❏ Unplug this printer from the wall outlet before cleaning.

❏ Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.

Safety Instructions 18

Epson AcuLaser MX21/MX20 Series User's Guide

Handling consumable products and maintenance parts

❏ Do not burn used consumable products or maintenance parts because they might explode and

injure someone. Dispose of them according to local regulations.

❏ Be sure to keep consumable products and maintenance parts out of the reach of children.

❏ When handling a toner cartridge, always place it on a clean, smooth surface.

❏ Do not attempt to modify a toner cartridge or take it apart.

❏ Do not touch the toner. Always keep toner away from your eyes. If toner gets on your skin or

clothes, wash it off with soap and water immediately.

❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up.

Because the fine particles can cause a fire or explosion if they come into contact with a spark, do not use a vacuum cleaner.

❏ Wait at least one hour before using a toner cartridge after moving it from a cool to a warm

environment to prevent damage from condensation.

❏ To get the best print quality, do not store the toner cartridge, developer unit, or photoconductor

unit in an area subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity.

❏ When removing the photoconductor unit, do not expose it to sunlight at all and avoid exposing it

to room light for more than five minutes. The photoconductor unit contains a light-sensitive drum. Exposure to light can damage the drum, causing dark or light areas to appear on the printed page and reducing the service life of the drum. If you need to keep the photoconductor unit out of the printer for long periods, cover it with an opaque cloth.

❏ Be careful not to scratch the surface of the drum. When you remove the photoconductor unit from

the printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality.

Safety Information

Interface connector power source

❏ All interface connectors for this printer are Non-LPS (non-limited power source).

Safety Instructions 19

Laser safety labels

Warning:

The performance of procedures and adjustments other than those specified in the printer’s documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label shown is attached to the back of the printer in countries where required.

Internal laser radiation

Epson AcuLaser MX21/MX20 Series User's Guide

There is a Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any circumstances. An additional laser warning label is affixed to the inside of the printer.

Ozone safety

Ozone emission

Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced only when the printer is printing.

Safety Instructions 20

Epson AcuLaser MX21/MX20 Series User's Guide

Ozone exposure limit

The Epson laser printer generates less than 3 mg/h of continuous printing.

Minimize the risk

To minimize the risk of exposure to ozone, you should avoid the following conditions:

❏ Use of multiple laser printers in a confined area

❏ Operation in conditions of extremely low humidity

❏ Poor room ventilation

❏ Long, continuous printing together with any of the above

Printer location

The printer should be located so that the exhaust gases and heat generated are:

❏ Not blown directly into the user’s face

❏ Vented directly out of the building whenever possible

Restrictions on Copying

Operators of this printer must observe the following restrictions in order to ensure the responsible and legal use of this printer.

Copying of the following items is prohibited by law

❏ Bank bills, coins, government-issued marketable securities, government bond securities, and

municipal securities

❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid

postage

❏ Government-issued revenue stamps, and securities issued according to legal procedure

Exercise caution when copying the following items

❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes,

concession tickets, etc.

Safety Instructions 21

Epson AcuLaser MX21/MX20 Series User's Guide

❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.

Responsible use of copyrighted materials

Scanners can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

Safety Instructions 22

Chapter 1

Getting to Know Your Printer

Printer Parts

Front view

Epson AcuLaser MX21/MX20 Series User's Guide

ADF cover

c Duplex document output tray d stopper

e USB Host interface f option cover

cover A

iMP tray j

Be sure to close the ADF cover when scanning a document on the document table.

Be sure to close cover A when scanning a document.

***

The DNF model is shown in the illustration.

b Auto Document Feeder (ADF)

h standard paper cassette

control panel

***

Getting to Know Your Printer 23

Rear view

Epson AcuLaser MX21/MX20 Series User's Guide

arear cover bAC inlet

cpower switch d

e network interface connector f USB interface connector

DNF model only

telephone interface connector

- LINE: Connects with the phone cord

- EXT: Connects with an external telephone

Getting to Know Your Printer 24

Inside the printer

Epson AcuLaser MX21/MX20 Series User's Guide

a fuser unit b photoconductor unit

c toner cartridge d developer unit

e pickup roller f locking lever

Getting to Know Your Printer 25

Scanner parts

Front view

Epson AcuLaser MX21/MX20 Series User's Guide

a document cover b document table

c transportation lock

Inside the scanner

aduplex cover

Getting to Know Your Printer 26

Control panel

DN model

Epson AcuLaser MX21/MX20 Series User's Guide

Mode buttons/LEDs (Green)

b LCD panel Displays printer status messages and control panel menu settings.

Job Memory button

Setting button

Status button

Reset button

Address Book button

Power Saving button/LED (Green)

Stop button

Start button

k Numeric key pad Used to enter the number of copies or a zoom value in Copy mode. Also, enters

Clear button

Use these buttons to switch to the corresponding mode.

Use this button to register frequently used settings for Copy mode and Scan mode or to call up the settings.

Use this button to switch to the Setup mode.

Use this button to display warnings or the machine status.

Use this button to reset the selected setting item or mistakenly entered values to the default value.

Use this button to display the information registered in the address list.

Use this button to enter the power saving mode. This mode is canceled when the button is pressed again.

When the printer is printing, pressing this button stops the printing.

Use this button to start a copy or scan.

numeric values, such as the Time Setting in Setup Menu.

Use this button to clear the number of copies or delete a character when entering a text or numbers.

Getting to Know Your Printer 27

Epson AcuLaser MX21/MX20 Series User's Guide

DNF model

Data light (Green)

Error light (Orange)

OK button

Right button

Down button

Left button

UP button

Return button

Function buttons (F1 to F4)

On when print data is stored in the print buffer (the section of printer memory reserved for receiving data) but not yet printed. Flashes when the printer is processing data. Off when no data remains in the print buffer.

On or flashes when an error has occurred.

Use these buttons to access the control panel menus, where you can make printer settings and check the status of consumable products. For instructions on how to use these buttons, see “Using the Control Panel” on page 137.

Use this button to return to a higher hierarchical level while doing settings.

Use this button to move to a menu displayed on the LCD panel.

Quick-Dial buttons (1 to 12)

Fax Memory button/LED (Green)

Mode buttons/LEDs (Green)

d LCD panel Displays printer status messages and control panel menu settings.

Job Memory button

Use these buttons to transmit a fax to a registered fax number assigned to the corresponding button.

Use this button to display the fax document list stored in the printer’s memory.

Use these buttons to switch to the corresponding mode.

Use this button to register frequently used settings for Copy mode and Scan mode or to call up the settings.

Getting to Know Your Printer 28

Epson AcuLaser MX21/MX20 Series User's Guide

Setting button

Status button

Reset button

On-hook Dialing button

Redial/Pause button

Address Book button

Power Saving button/LED (Green)

Stop button

Start button

o Numeric key pad Used to enter the number of copies or a zoom value in Copy mode. Also, enters

Clear button

Use this button to switch to the Setup mode.

Use this button to display warnings or the machine status.

Use this button to reset the selected setting item or mistakenly entered values to the default value. Also, use this button to delete one character from the entered data when entering a recipient fax number in Fax mode.

Use this button to switch between on-hook and off-hook.

Use thi s but ton to r edia l to the same fax numb er call ed previously o r to ins ert a pause (-) when dialing a number.

Use this button to display the information registered in the address list.

Use this button to enter the power saving mode. This mode is canceled when the button is pressed again.

When the printer is printing, pressing this button stops the printing.

Use this button to start a copy, scan, or fax transmission.

numeric values, such as the Time Setting in Setup Menu.

Use this button to clear the number of copies or delete a character when entering a text or numbers.

Data light (Green)

Error light (Orange)

OK button

Right button

Up button

Down button

Left button

Return button

Function buttons (F1 to F4)

On or flashes when an error has occurred.

Use this button to return to a higher hierarchical level while doing settings.

Use this button to move to a menu displayed on the LCD panel.

Getting to Know Your Printer 29

Epson AcuLaser MX21/MX20 Series User's Guide

Options

You can add to your printer’s capabilities by installing any of the following options.

❏ 250-Sheet Paper Cassette Unit

This unit increases paper feeding capacity up to 250 sheets of paper. You can install up to two units.

❏ Memory Module

This option expands the printer’s memory by allowing you to print complex and graphics-intensive documents. The printer’s RAM capacity can be increased from 256 MB to 512 MB by replacing RAM with a 512 MB RAM DIMM.

Note:

Make sure that the DIMM you purchase is compatible with Epson products. For details, contact the store where you purchased this printer or an Epson qualified service representative.

Consumable Products

The life of the following consumable products is monitored by the printer. The printer lets you know when replacements are needed.

Product name Product code

High Capacity Toner Cartridge 0582/0586

Standard Capacity Toner Cartridge 0583/0587

Return High Capacity Toner Cartridge 0584/0588

Return Standard Capacity Toner Cartridge 0585/0589

Note:

❏ Toner cartridge part numbers vary by location.

❏ Return toner cartridges are not sold in some areas. Contact your local Epson dealer/representative

about the availability of the Return toner cartridge scheme.

Getting to Know Your Printer 30

Epson AcuLaser MX21/MX20 Series User's Guide

Maintenance Parts

Product name Product code

Maintenance Unit 1199/1200

Note:

Maintenance unit part numbers vary by location.

Printer Features

Printing

You can directly print files saved in a USB memory by plugging the USB memory into the USB Host interface.

❏ “About the Printer Software” on page 253

❏ “Printing” on page 51

❏ “Printing Directly from a USB Memory” on page 64

Copying

Various copying functions are available such as duplex copying and zoom copying.

❏ “Copying” on page 112

Scanning

You can scan a document using the printer’s control panel and store the data on a USB memory or in a shared folder on the network, or send the data as an e-mail attachment.

❏ “Saving scanned data to a USB memory” on page 107

❏ “Saving scanned data to a shared folder” on page 108

❏ “Sending scanned data by e-mail” on page 110

Getting to Know Your Printer 31

Epson AcuLaser MX21/MX20 Series User's Guide

Faxing

You can send faxes from a computer by using EpsonNet PC-FAX.

❏ “Sending faxes from your computer” on page 127

You can store received fax data in a shared folder on the network or send it as an e-mail attachment.

❏ “Sending received faxes to memory” on page 130

❏ “Sending received faxes by e-mail” on page 131

Where to Find Information

Setup Guide

Provides you with information on assembling the printer and installing the printer software.

User’s Guide (this manual)

Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications.

Network Guide

Provides network administrators with information on both the printer driver and network settings.

Font Guide

Provides you with information on fonts used on the printer.

Online Help for each printer software

Click Help for detailed information and instructions on each printer software that controls your printer. Online help is automatically installed when you install the printer software.

Getting to Know Your Printer 32

Epson AcuLaser MX21/MX20 Series User's Guide

Chapter 2

Paper Handling

Loading Paper into Your Printer

This section describes how to load paper. If you use special media such as transparencies or envelopes, see also “Selecting and Using Print Media” on page 43. For specifications or details about the paper types and sizes, see “Paper” on page 272.

MP tray

The MP tray (Multi-purpose tray) is the paper source that is available for various types of paper, such as labels, envelopes, thick paper, and transparencies.

Note:

To load envelopes, see “Envelopes” on page 44.

1. Open the MP tray, then pull the subtray out.

Paper Handling 33

Epson AcuLaser MX21/MX20 Series User's Guide

2. Slide the paper guides outward to accommodate the paper you are loading.

3. Load a stack of the desired paper on the center of the paper tray with the printable surface facing

up. Then adjust the paper guide to the size of the paper.

Note:

❏ Make sure to load the paper as far as it will go inside the MP tray.

❏ Make sure that you do not load paper beyond the limit tab.

Paper Handling 34

Epson AcuLaser MX21/MX20 Series User's Guide

a. limit tab

4. Raise the stopper.

Note:

❏ When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printouts

from being stacked and pushed out of the output tray, every time the printer ejects a couple of the printouts, remove them from the tray.

❏ Make sure that the locking lever for the pickup roller of the MP tray is in the locked position (up).

For the location of the locking lever and pickup roller, see “Inside the printer” on page 25. If the locking lever is in the unlocked position (down), the picku p ro l le r m ay ha ve c om e o ff . In th at case, reinstall the pickup roller. For details, see “Installing the pickup roller” on page 35.

Installing the pickup roller

If the pickup roller has come off, reinstall it as follows.

Note:

Do not remove the pickup roller without a qualified service representative.

Paper Handling 35

Epson AcuLaser MX21/MX20 Series User's Guide

1. Align the groove on the right edge of the pickup roller with the white rod, and then slide the pickup

roller onto the rod.

2. Slide the locking lever to the right until it stops, and insert the gray rod into the hole on the pickup

roller.

3. Push the locking lever up to lock the pickup roller.

Paper Handling 36

Epson AcuLaser MX21/MX20 Series User's Guide

Standard paper cassette

This cassette gives you a second paper source in addition to the MP tray.

1. Pull the paper cassette out from the printer.

2. Pinch the tab and slide the paper guides to the size of paper.

Note:

When the size of the paper that is loaded is bigger than A4, push the release lever and extend the paper cassette to accommodate the paper.

Paper Handling 37

Epson AcuLaser MX21/MX20 Series User's Guide

3. Load a stack of the desired paper on the center of the paper cassette with the printable surface

facing down.

Note:

❏ Make sure that you do not load paper beyond the limit mark.

a. limit mark

❏ Load letterheads with the printable side facing down and with the letterhead portion at the top.

Paper Handling 38

Epson AcuLaser MX21/MX20 Series User's Guide

4. Insert the loaded paper cassette back into the printer.

5. Raise the stopper.

Note:

When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printouts from being stacked and pushed out of the output tray, every time the printer ejects a couple of the printouts, remove them from the tray.

Paper Handling 39

Optional paper cassette unit

1. Pull the paper cassette out from the printer.

Epson AcuLaser MX21/MX20 Series User's Guide

2. Pinch the tab and slide the paper guides to the size of paper.

Paper Handling 40

Epson AcuLaser MX21/MX20 Series User's Guide

Note:

When the size of the paper that is loaded is bigger than A4, detach the green stopper and attach it to the paper guide.

3. Load a stack of the desired paper on the center of the paper cassette with the printable surface

facing down.

Paper Handling 41

Epson AcuLaser MX21/MX20 Series User's Guide

Note:

❏ Make sure that you do not load paper beyond the limit mark.

a. limit mark

❏ Load letterheads with the printable side facing down and with the letterhead portion at the top.

4. Insert the loaded paper cassette back into the printer.

Paper Handling 42

Epson AcuLaser MX21/MX20 Series User's Guide

5. Raise the stopper.

Note:

Selecting and Using Print Media

You can use special media, such as labels, envelopes, thick paper, and transparencies.

Note:

Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.

Labels

Available labels:

❏ Labels designed for laser printers or plain-paper copiers

❏ Labels that completely cover the backing sheet, with no gaps between the individual labels

Available paper source:

❏ MP tray

Paper Handling 43

Epson AcuLaser MX21/MX20 Series User's Guide

Printer driver settings:

Paper Size: A4, LT

Paper Source: MP Tray

Paper Type: Labels

Note:

❏ Depending on the quality of labels, the printing environment, or the printing procedure, labels might

be wrinkled. Make a trial print run before you print on a lot of labels.

❏ Duplex printing is not available for labels.

❏ Press a sheet of paper on top of each sheet of labels. If the paper sticks, do not use those labels in your

printer.

Envelopes

Available envelopes:

❏ Envelopes that have no glue or no tape

Cautions

Do not use any window envelope other than the ones designed for laser printers. The plastic on most window envelopes will melt.

Available paper source:

❏ MP tray

Paper Handling 44

Epson AcuLaser MX21/MX20 Series User's Guide

Printer driver settings:

Paper Size: MON, C10, DL, C5, C6, IB5

Paper Source: MP Tray

Note:

❏ Set the envelope with the printable surface facing up.

❏ Depending on the quality of envelopes, the printing environment, or the printing procedure,

envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes.

❏ Duplex printing is not available for envelopes.

Thick paper

Available paper source:

❏ MP tray

Printer driver settings:

Paper Size: A4, LT

Paper Source: MP Tray

Paper Type: Thick (121 to 220 g/m paper)

Semi-thick paper

Available paper source:

❏ MP tray

❏ Standard paper cassette

❏ Optional paper cassette

Paper Handling 45

Printer driver settings:

Paper Size: A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4

Paper Source: Auto Selection

Paper Type: Semi-Thick (91 to 120 g/m paper)

Transparencies

Available paper source:

❏ MP tray

Printer driver settings:

Epson AcuLaser MX21/MX20 Series User's Guide

Paper Size: A4, LT

Paper Source: MP Tray

Paper Type: Transparency

Custom paper size

Available paper size:

❏ 70.0 × 148.0 mm to 215.9 × 356.0 mm

Available paper source:

❏ MP tray

Printer driver settings:

Paper Size: User Defined Size

Paper Source: MP Tray

Paper Type: Normal

Paper Handling 46

Epson AcuLaser MX21/MX20 Series User's Guide

Note:

Depending on the quality of the non-standard size paper, the printing environment, or the printing procedure, the paper might skew. Make a trial print run before you print on a lot of non-standard size paper.

Note:

❏ For Windows, access the printer driver, then select User Defined Size fr om th e Pap er Si ze lis t on th e

Basic Settings tab. In the User defined Paper Size dialog box, adjust the Paper Width, Paper Length, and Unit settings to match your custom paper. Then click OK and your custom paper size will be saved.

❏ The saved paper sizes can only be used with the printer driver you saved them to. Even if multiple

printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings.

❏ When sharing the printer on a network, you cannot create User defined size at the client.

Setting Your Originals

Before scanning a document, remember to respect the rights of copyright owners. Do not scan published text or images without first checking their copyright status.

Paper size

The following sizes of documents can be placed on the document table or in the Auto Document Feeder.

Document source Paper size

Document table

Auto Document Feeder Copy: A4, A5, Letter, Legal

Scan: A4, A5, Letter, Legal

Fax: A4, Letter, Legal

8.5 × 14 inch (Maximum paper size)

Paper type for the Auto Document Feeder

You can use the following documents with the Auto Document Feeder.

Paper Handling 47

Epson AcuLaser MX21/MX20 Series User's Guide

Paper Type Plain paper, High-quality paper, Recycled paper, Page printer paper, Ink jet paper

Capacity Up to 50 sheets (A4: 80 g/m)

Weight 50 to 120 g/m (50 to 110 g/m for duplex printing or duplex scanning)

Paper direction

When you place document pages sideway, set them so that the top of the document is toward the left side of the printer.

Note:

For duplex copying or duplex scanning, specify the document direction in the Document Direction Selection menu. For details, see “Duplex Copying” on page 113.

Setting your originals on the document table

When using the document table, set an original one sheet at a time.

Caution:

❏ Do not place heavy objects on the glass surface of the document table. Also, do not press the

glass surface with too much force.

❏ Be sure to close the ADF cover when scanning a document on the document table.

1. Open the document cover gently.

Paper Handling 48

Epson AcuLaser MX21/MX20 Series User's Guide

2. Place an original on the document table, with the side to be scanned facing down.

Note:

❏ The area with a width of maximum 2.0 mm from the horizontal edge and 2.0 mm from the

vertical edge is not scanned.

1. Maximum unreadable area of 2.0 mm

2. Maximum unreadable area of 2.0 mm

❏ Always keep the document table clean.

3. Close the document cover gently so that the original does not move.

Note:

❏ Do not leave photographs on the document table for an extended period of time as they may stick

to the glass.

❏ Make sure the document is flat against the glass surface, otherwise the image will appear fuzzy

and out of focus. Also be sure to close the document cover to prevent interference from external light.

Paper Handling 49

Epson AcuLaser MX21/MX20 Series User's Guide

Setting your originals into the Auto Document Feeder

Follow the steps below to load documents in the Auto Document Feeder.

1. Slide the edge guides all the way outward.

2. Insert a stack of documents face-up in the Auto Document Feeder until it meets resistance, and

then move the edge guides so they are flush with the edges of your documents.

3. Raise the stopper.

Note:

❏ Make sure the ADF cover is closed firmly. If the ADF cover is open, the document table is

preemptively scanned and a blank copy is output even if an original is set in the Auto Document Feeder.

❏ If you load multiple pages in the Auto Document Feeder, the pages will be fed from the top and then

ejected face-down.

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Epson AcuLaser MX21/MX20 Series User's Guide

Chapter 3

Printing

Setting the Print Quality

You can change the print quality of printouts through settings in the printer driver.

In the Automatic setting, you can select a print mode according to your printing purpose. The printer driver makes optimal settings depending on the print mode you have selected. In the Advanced setting, you have more setting options.

Note:

The printer driver’s online help provides details on printer driver settings.

Using the Automatic setting

For Windows users

1. Click the Basic Settings tab.

2. Select Automatic, then choose desired printing quality.

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Epson AcuLaser MX21/MX20 Series User's Guide

3. Click OK.

Using the Advanced setting

For Windows users

1. Click the Basic Settings tab.

2. Select Advanced. Then select the most appropriate setting from the list according to the type of

document or image you want to print.

When you choose a predefined setting, other settings such as Print Quality and Graphics are set automatically. Changes are shown in the current settings list on the Setting Information dialog box that appears by pressing the Setting Info. button on the Optional Settings tab.

Customizing print settings

If you need to change detailed settings, make the settings manually.

Note:

To print the highest resolution, set Print Quality to Maximum.

For Windows users

Printing 52

Epson AcuLaser MX21/MX20 Series User's Guide

1. Click the Basic Settings tab.

2. Select Advanced, then click More Settings.

3. Make appropriate settings. For details about each setting, see online help.

4. Click OK.

Saving your settings

You can save your custom settings.

Note:

❏ You cannot use a predefined setting name for your custom settings.

❏ The saved custom settings can only be used with the printer driver you saved them to. Even if multiple

printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings.

❏ You cannot delete predefined settings.

For Windows users

Note:

When sharing the printer on a network, the Save Settings is grayed out and you cannot create a custom setting at the client.

1. Click the Basic Settings tab.

2. Select Advanced, then click Save Settings to open the Custom Settings dialog box.

3. Type a name for your custom settings in the Name box, then click Save.

Your settings will appear in the list on the Basic Settings tab.

Note:

To delete a custom setting, follow the step 1 and 2, select the setting in the Custom Settings dialog box, then click Delete.

You can create new settings in the More Settings dialog box. When you create new settings, Custom Settings is displayed in the list on the Basic Settings tab. In this case, the original setting is not overwritten. To save the new settings, save them under a new name.

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Epson AcuLaser MX21/MX20 Series User's Guide

Toner Save mode

To reduce the amount of toner used in printing documents, you can print rough drafts using the Toner Save mode.

Note:

This function is for Windows only.

1. Click the Basic Settings tab.

2. Select Advanced, then click More Settings to open the More Settings dialog box.

3. Select the Toner Save check box, then click OK.

Setting the Advanced Layout

Duplex printing

This function allows you to print on both sides of the paper automatically.

For Windows users

1. Click the Basic Settings tab.

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Epson AcuLaser MX21/MX20 Series User's Guide

2. Select the Duplex check box, then select Left, Top, or Right as the binding position.

3. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog

box.

4. Make appropriate settings. For details about each setting, see online help.

5. Click OK.

Note:

The alert screen appears on the computer. Click OK.

Modifying the print layout

This function allows you to print multiple pages on single sheets of paper.

For Windows users

1. Click the Advanced Layout tab.

2. Select the Print Layout check box and the number of pages you want to print on one sheet of

paper.

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Epson AcuLaser MX21/MX20 Series User's Guide

3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box

appears.

4. Make appropriate settings. For details about each setting, see online help.

5. Click OK.

Resizing printouts

This function allows you to enlarge or reduce your document.

For Windows users

1. Click the Advanced Layout tab.

Printing 56

2. Select the Zoom Options check box.

Epson AcuLaser MX21/MX20 Series User's Guide

3. If you want to resize pages automatically to fit the output paper, select the desired paper size from

the Output Paper drop-down list. If you want to resize pages to a specified magnification, select the Zoom To check box, then specify the percentage. You can also select the output paper size.

4. Select Upper Left (to print reduced page image at upper left corner of the paper) or Center (to

print reduced page image with centering) for Location setting.

Note:

This setting is not available when you select Zoom To check box.

5. Click OK.

Printing watermarks

This function allows you to print a text-based or image-based watermark on your document.

For Windows users

1. Click the Advanced Layout tab.

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Epson AcuLaser MX21/MX20 Series User's Guide

2. Select a watermark that you want to use from the Watermark drop-down list.

3. If you want to make detailed settings, click Watermark Settings, and make appropriate settings.

For details about each setting, see online help.

4. Click OK.

Making a new watermark

For Windows users

1. Click the Advanced Layout tab.

2. Click New/Delete.

3. Select Text or BMP.

4. If you select Text, type the watermark text in the Text b ox. If you sel ect BMP, click Browse, select

the BMP file you want to use, then click OPEN.

5. Type the watermark name in the Name box.

6. Click Save. Your watermark will appear in the List box.

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Epson AcuLaser MX21/MX20 Series User's Guide

Note:

❏ To edit the saved text watermark, select it from the List box, then follow the step 4 to 6.

❏ To remove the saved watermark, select it from the List box, then click Delete. After removing it,

be sure to click OK to close the dialog box.

7. Click OK.

Note:

❏ You can register up to 10 custom watermarks.

❏ The saved watermarks can only be used with the printer driver you saved them to. Even if multiple

printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings.

❏ When sharing the printer on a network, you cannot create an user defined watermark at the client.

Printing headers and footers

This function allows you to print user name, computer name, date, time, or collate number, at the top or bottom of each page in a document.

For Windows users

1. Click the Advanced Layout tab.

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Epson AcuLaser MX21/MX20 Series User's Guide

2. Select the Header/Footer check box, then click Header/Footer Settings.

3. Select the items from the drop-down list.

Note:

If you select Collate Number, the number of copies is printed.

4. Click OK.

Printing with an overlay

This function allows you to print a standard form or letterhead onto the original document.

Note:

❏ This function is for Windows only.

❏ The overlay function is available only when High Quality (Printer) is selected for the Printing Mode

in the Extended Settings dialog box from the Optional Settings tab.

Creating an overlay

1. Open the file that you want to create an overlay.

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Epson AcuLaser MX21/MX20 Series User's Guide

2. From the application, access the printer driver. For details, see “Accessing the printer driver” on

page 253.

3. Click the Advanced Layout tab.

4. Select the Form Overlay check box.

5. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears.

6. Type the form name in the Form Name box and its description in the Description box.

7. Select Foreground Document or Background Document to specify whether the overlay will

be printed as foreground or background of the document.

8. Select the Assign to Paper Source check box to display the form name in the Paper Source

drop-down list on the Basic Settings tab.

9. Click OK in the Create Form dialog box.

10. Click OK (For Windows 2000, click Apply) in the Advanced Layout tab.

Note:

To change the settings of the overlay form data you created, access the printer driver and repeat all the steps in this page. Note that on the step 5, select Overlay Print, then click Edit Form.

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Epson AcuLaser MX21/MX20 Series User's Guide

Printing an overlaid document

You can select the registered form data from the Paper Source drop-down list on the Basic Settings tab. For registering form data in the Paper Source, see step 8 in “Creating an overlay” on page 60. If overlay form data is not registered in the Paper Source or if you want to make detailed settings, follow the steps below.

1. Open the file to print with overlay data.

2. From the application, access the printer driver. For details, see “Accessing the printer driver” on

page 253.

3. Click the Advanced Layout tab.

4. Select the Form Overlay check box.

5. Select the Overlay Print check box, then click More Settings. The Form Selection dialog box

appears.

6. Make appropriate settings. For details about each setting, see online help.

7. Click OK in the Form Selection dialog box.

8. Click OK in the Advanced Layout tab.

9. Click OK (For Windows 2000, click Print).

Saving an overlaid form pre-settings

This function allows you to save the settings you made from “Printing an overlaid document” on page

62.

1. From the Form Selection dialog box, click Save/Delete. To open the dialog box, see “Printing an

overlaid document” on page 62.

2. Type the pre-settings name in the Form Pre-Settings Name box, then click Save. Your

pre-settings name will appear in the Form Pre-Settings drop-down list in the Form Selection dialog box.

3. Click OK. Your pre-settings name will appear in the Pre-Settings drop-down list in the Advanced

Layout dialog box.

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Note:

❏ To delete an overlaid form pre-setting, follow the step 1, select the pre-settings name you want to

delete from Form Pre-Settings drop-down list, click Delete. then click OK.

❏ You can save up to 20 pre-settings.

Cancelling a Print Job

From the printer

Press the Stop button on the printer’s control panel, and then press the F3 button to select Yes.

From the computer

For Windows users

Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from the Document menu.

Printing Web Pages to Fit Your Paper Size

This function allows you to make Web pages fit to your paper size when printing. Install EPSON Web-To-Page from the printer Software Disc.

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Note:

This software is not available for Windows 7, Vista, XP x64, Server 2008, and Server 2003.

After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet Explorer Toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer, and then select EPSON Web-To-Page.

Printing Directly from a USB Memory

You can print files in the USB memory via a USB Host interface without starting the computer, installing the printer driver, or connecting the printer to a network.

Note:

❏ If the USB Host setting on the control panel is set to Off, this function cannot be used. Confirm the

setting is set to ON in advance.

❏ If the printer is in the sleep mode, the USB memory may not be detected automatically. In that case,

press any button on the control panel.

❏ If a large numbers of files are in the USB memory, accessing the USB memory may take too long.

❏ If accessing the USB memory takes too long, try formatting it to improve the access speed.

Document printing

You can print the document file stored in the USB memory. The supported file format is PDF only.

Follow the steps below to print the document file.

1. Press the Print button.

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2. Connect a USB memory to the USB Host interface of the printer.

The printer searches the files in the USB memory. If any supported files are detected, the control panel menu appears automatically.

Note:

If Can’t Print Files is displayed on the control panel, printable files were not detected in the USB memory.

3. Press the u UP or d Down button to select the file, then press the OK button.

4. Press the Start button to start printing.

Note:

❏ You can change the settings such as paper size before starting printing. See “Printing Menu” on

page 150 for details about the settings.

❏ The printer supports PDF 1.6 (Acrobat 7). Other versions of PDF files may not print. In that case,

open the files with Adobe Reader and print them from the computer.

❏ If a PDF file is locked with a password, the password screen appears on the control panel. Enter

the password to print the file. To enter the password, use the numeric key pad. After all characters are determined, press the OK button.

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Chapter 4

Scanning

Starting a Scan

The scanning operation is performed either from the TWAIN-compliant scanning program or the control panel.

Using the EPSON Scan icon from your computer

Epson Scan is a TWAIN-compliant scanning program provided by Epson.

You can install Epson Scan from the Software Disc supplied with the printer. For instructions on use, see “Using Epson Scan” on page 68.

The supported operation systems are Windows 7, Vista, XP, 2000, and Mac OS X 10.3.9 or later.

Using the control panel

You can scan a document using the printer’s control panel and store the data as follows.

❏ Scan data to a USB memory

❏ Scan data to a shared folder on a computer on the network

❏ Scan data to a file to send by e-mail

For instructions on use, see “Using the Control Panel” on page 106.

Using another scanning program from your computer

You can use any TWAIN-compliant scanning program, such as Adobe Photoshop Elements, to scan with your scanner. You open the program, select Epson Scan, and scan. When you are finished scanning, the scanned image opens in your scanning program so you can modify, print, and save it.

1. Start a TWAIN-compliant scanning program. Double-click the program icon on the desktop, if it

is available, or do one of the following.

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Windows:

Select

Mac OS X:

Open the Applications in your hard drive, select the program folder, and double-click the program icon.

2. Do one of the following.

Adobe Photoshop Elements: Windows: Click Edit and Enhance Photos, open the File menu, select Import, and select your scanner. Mac OS X:

Click Close in the Welcome window if it appears, open the File menu, select Import, and select your scanner.

ArcSoft PhotoImpression: Windows: Click Get Photos, click Acquire from Scanner, and select your scanner. Mac OS X:

Open the File menu, select Get Photo, select Camera/Scanner, and select your scanner.

Start or Start > All Programs or Programs > program folder > program icon.

Presto! PageManager:

Open the File menu, select Select Source, and select your scanner.

In some programs, you must select the scanner as the “source” first. If you see a Select Source option, select it and select your scanner there first.

Note for Windows 7, Vista, and XP users:

Do not select a WIA option for your scanner from the Import or Acquire list; you will not be able to use all the features of your scanner.

The EPSON Scan window opens. See “Selecting an Epson Scan mode” on page 68 for instructions on selecting an Epson Scan mode.

Setting Your Originals

See “Setting Your Originals” on page 47 for details.

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Using Epson Scan

Starting Epson Scan

You can start Epson Scan by double-clicking the EPSON Scan icon.

Windows:

Double-click the EPSON Scan icon on the desktop. Or, select Scan.

Mac OS X:

Select Applications > Epson Software > EPSON Scan.

The EPSON Scan window opens. See “Selecting an Epson Scan mode” on page 68 for instructions on selecting an Epson Scan mode.

Start or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON

Selecting an Epson Scan mode

Epson Scan offers several scanning modes to choose from.

❏ Office Mode lets you quickly select settings for scanning text documents and check their effects

with a preview image.

See “Scanning in Office Mode” on page 70 for instructions on making settings in Office Mode.

❏ Home Mode lets you customize some scanning settings and check their effects with a preview

image. H om e M od e i s b es t w he n y ou wa nt to pre vi ew im ag es of y ou r o ri gi na ls be fo re sc an ni ng th em . Y ou can size the image as you scan, adjust the scan area, and adjust many image settings, including color restoration, dust removal, and backlight correction.

See “Scanning in Home Mode” on page 73 for instructions on making settings in Home Mode.

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❏ Professional Mode gives you total control of your scanning settings and lets you check their

effects with a preview image. Professional Mode is best when you want to preview your image and make extensive, detailed corrections to it before scanning. You can sharpen, color correct, and enhance your image with a full array of tools, including color restoration, dust removal, and backlight correction.

See “Scanning in Professional Mode” on page 75 for instructions on making settings in Professional Mode.

Changing the scan mode

To change the scan mode, click the arrow in the Mode box in the upper right corner of the EPSON Scan window. Then select the mode you want to use from the list that appears.

Note:

The mode you select remains in effect when you start Epson Scan next time.

For instructions on scanning using these modes, see one of these sections.

Office Mode: “Scanning in Office Mode” on page 70

Home Mode: “Scanning in Home Mode” on page 73

Professional Mode: “Scanning in Professional Mode” on page 75

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If you want to scan your documents by placing them on the document table, see “Scanning in Office Mode Using the Document Table” on page 70 for instructions.

If you want to scan your documents by loading them in the Auto Document Feeder, see “Scanning in Office Mode using the Auto Document Feeder” on page 71 for instructions.

Scanning in Office Mode Using the Document Table

1. Place the original(s) on the document table. See “Setting Your Originals” on page 47 for

instructions.

2. Start Epson Scan. See “Starting Epson Scan” on page 68 for instructions.

3. Select Office Mode in the Mode list. See “Changing the scan mode” on page 69 for instructions.

4. Select Color, Grayscale, or Black&White as the Image Type setting.

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5. Select Document Table as the Document Source setting.

6. Select the size of your original document as the Size setting.

7. Click the arrow to open the Resolution list and select an appropriate resolution for your original.

See “Selecting the scan resolution” on page 81 for instructions.

8. Click Preview to preview your image(s). The Preview window appears and displays your image.

See “Previewing and adjusting the scan area” on page 83 for instructions.

9. Modify the image quality if necessary. See “Adjusting the color and other image settings” on page

87 for instructions.

10. Click Scan.

What happens next depends on how you started your scan. See “Finishing the scan” on page 101 for instructions.

Scanning in Office Mode using the Auto Document Feeder

1. Load the first page of your documents in the Auto Document Feeder. See “Setting Your Originals”

on page 47 for instructions.

2. Start Epson Scan. See “Starting Epson Scan” on page 68 for instructions.

3. Select Office Mode in the Mode list. See “Changing the scan mode” on page 69 for instructions.

4. Select Color, Grayscale, or Black&White as the Image Type setting.

5. Select one of these settings as the Document Source setting.

❏ ADF - Single-sided: Select this setting when you use the Auto Document Feeder to load your

documents and scan only one side of your document pages.

❏ ADF - Double-sided: Select this setting when using the Auto Document Feeder to load your

documents and automatically scan both sides of your document pages.

❏ Auto Detect: This setting automatically determines whether to load your document from the

Auto Document Feeder or scan it from the document table.

6. Select the size of your original document as the Size setting.

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7. Click the arrow to open the Resolution list and select an appropriate resolution for your original.

See “Selecting the scan resolution” on page 81 for instructions.

8. Click Preview to preview your image(s). The Auto Document Feeder loads your first document

page, then Epson Scan prescans it and displays it in the Preview window. The Auto Document Feeder then ejects your first page.

9. If necessary, you can draw a marquee (a line marking the scan area) around the portion of your

document page that you want to scan in the Preview window. See “Creating a Marquee on a preview image” on page 85 for instructions.

10. Change any necessary Image Adjustment settings. See “Adjusting the color and other image

settings” on page 87 for details.

11. Place your first document page on top of the rest of the pages, then load the entire document (up to

30 pages or a stack thickness of 3 mm [0.1 inch] or less) into the Auto Document Feeder.

12. Click Scan.

What happens next depends on how you started your scan. See “Finishing the scan” on page 101 for instructions.

If you have problems while scanning using the Auto Document Feeder, see “Scanner operational problems” on page 241.

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Scanning in Home Mode

Note:

In Home Mode, you can only scan from the document table. If you want to scan using the Auto Document Feeder, change to Office Mode or Professional Mode. See “Changing the scan mode” on page 69 for details.

1. Place your original(s) on the document table. See “Setting Your Originals” on page 47 for

instructions.

2. Start Epson Scan. See “Starting Epson Scan” on page 68 for instructions.

3. Select Home Mode in the Mode list. See “Changing the scan mode” on page 69 for instructions.

4. Click the arrow to open the Document Type list, and select the type of your original(s) you are

scanning.

5. Select Color, Grayscale, or Black&White as the Image Type setting.

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6. In the Destination box, click the button for the way you plan to use the scanned image(s).

❏ Screen/Web for images you will view only on a computer screen or post on the web.

❏ Printer for image(s) you will be printing or converting to editable text with an OCR (Optical

Character Recognition) program.

❏ Other if you want to select a specific resolution for other purposes.

Epson Scan selects a default resolution setting based on the Destination setting you select. If you selected Other as the Destination setting to select a specific resolution, see “Selecting the scan resolution” on page 81 for instructions.

7. Click Preview to preview your image(s). The Preview window appears and displays your

image(s). See “Previewing and adjusting the scan area” on page 83 for instructions.

8. Modify the image quality, if necessary. See “Adjusting the color and other image settings” on page

87 for instructions.

9. Click the arrow to open the Target Size list to select the size of the scanned image(s), if necessary.

You can scan your images at their original size, or you can reduce or enlarge their size by selecting Target Size. See “Selecting the scan size” on page 96 for instructions.

10. Click Scan.

What happens next depends on how you started your scan. See “Finishing the scan” on page 101 for instructions.

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If you want to scan your original(s) in Professional Mode by placing them on the document table, see “Scanning in Professional Mode using the document table” on page 76 for instructions.

If you want to scan your documents in Professional Mode by loading them in the Auto Document Feeder, see “Scanning in Professional Mode using the Auto Document Feeder” on page 77 for instructions.

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Scanning in Professional Mode using the document table

1. Place your original(s) on the document table. See “Setting Your Originals” on page 47 for

instructions.

2. Start Epson Scan. See “Starting Epson Scan” on page 68 for instructions.

3. Select Professional Mode in the Mode list. See “Changing the scan mode” on page 69 for

instructions.

4. Click the arrow to open the Document Type list and select Reflective.

5. Click the arrow to open the Document Source list and select Document Table.

6. Click the arrow to open the Auto Exposure Type list and select Document or Photo.

7. Click the arrow to open the Image Type list and select the detailed image type you are scanning.

Image Type setting Type of image you are scanning

24-bit Color Color photos

Color Smoothing Color graphics, such as a chart or graph

8-bit Grayscale Black-and-white photos with just a few shades of gray

Black & White Documents with black text and/or line art

Note:

If you select 8-bit Grayscale or Black & White, you can also select an Image Option setting, as described below.

Image Option Setting Description

None No Image Option setting is applied.

Dropout: Red Dropouts red in the scan.

Dropout: Green Dropouts green in the scan.

Dropout: Blue Dropouts blue in the scan.

Color Enhance: Red Enhances red in the scan.

Color Enhance: Green Enhances green in the scan.

Color Enhance: Blue Enhances blue in the scan.

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8. Click the arrow to open the Resolution list and select an appropriate resolution for your

original(s). See “Selecting the scan resolution” on page 81 for instructions.

9. Click Preview to preview your image(s). The Preview window appears and displays your

image(s). See “Previewing and adjusting the scan area” on page 83 for instructions.

10. Click the arrow to open the Target Size list to select the size you want for the scanned image(s), if

necessary. You can scan your images at their original size, or you can reduce or enlarge their size by selecting Target Size. See “Selecting the scan size” on page 96 for instructions.

11. Modify the image quality, if necessary. See “Adjusting the color and other image settings” on page

87 for instructions.

12. Click Scan.

What happens next depends on how you started your scan. See “Finishing the scan” on page 101 for instructions.

Scanning in Professional Mode using the Auto Document Feeder

1. Load the first page of your documents in the Auto Document Feeder. See “Setting Your Originals”

on page 47 for instructions.

2. Start Epson Scan. See “Starting Epson Scan” on page 68 for instructions.

3. Select Professional Mode in the Mode list. See “Changing the scan mode” on page 69 for

instructions.

4. Click the arrow to open the Document Type list and select Reflective.

5. Select one of these settings as the Document Source setting.

❏ ADF - Single-sided: Select this setting when you use the Auto Document Feeder to load your

documents and scan only one side of your document pages.

❏ ADF - Double-sided: Select this setting when using the Auto Document Feeder to load your

documents and automatically scan both sides of your document pages.

6. Click the arrow to open the Auto Exposure Type list and select Document.

7. Click the arrow to open the Image Type list and select the detailed image type you are scanning.

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Image Type setting Type of image you are scanning

24-bit Color Color photos

Color Smoothing Color graphics, such as a chart or graph

8-bit Grayscale Black-and-white photos with just a few shades of gray

Black & White Documents with black text and/or line art

Note:

If you select 8-bit Grayscale or Black & White, you can also select an Image Option setting, as described below.

Image Option Setting Description

None No Image Option setting is applied.

Dropout: Red Dropouts red in the scan.

Dropout: Green Dropouts green in the scan.

Dropout: Blue Dropouts blue in the scan.

Color Enhance: Red Enhances red in the scan.

Color Enhance: Green Enhances green in the scan.

Color Enhance: Blue Enhances blue in the scan.

8. Click the arrow to open the Resolution list and select an appropriate resolution for your

original(s). See “Selecting the scan resolution” on page 81 for instructions.

9. Click Preview to preview your image(s). The Preview window appears and displays your

image(s). See “Previewing and adjusting the scan area” on page 83 for instructions.

10. Click the arrow to open the Target Size list to select the size you want of the scanned image(s), if

necessary. You can scan your images at their original size, or you can reduce or enlarge their size by selecting Target Size. See “Selecting the scan size” on page 96 for instructions.

11. Modify the image quality, if necessary. See “Adjusting the color and other image settings” on page

87 for instructions.

12. Place your first document page on top of the rest of the pages, then load the entire document (up to

30 pages or a stack thickness of 3 mm [0.1 inch] or less) into the Auto Document Feeder.

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13. Click Scan.

What happens next depends on how you started your scan. See “Finishing the scan” on page 101 for instructions.

Selecting File Save Settings

When you see the File Save Settings window, you can select the location, name, and format of the scanned image file.

1. Click the

The File Save Settings window appears.

File Save Settings icon at the right of the Scan button.

Note:

If you start Epson Scan from a TWAIN-compliant program, such as Adobe Photoshop Elements, the File Save Settings button or

File Save Settings icon does not appear.

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2. In the File Save Settings window, specify the file folder in which you want to save your scanned

image. Click the Documents or Pictures radio button, or the My Documents or My Pictures radio button. If you want to select another folder, click the Other radio button, then click Browse (Windows) or Choose (Mac OS X) and select the folder. If you want to save your image on the desktop, simply click the Other radio button.

3. Specify a file name prefix with an alphanumeric character string. A 3-digit number is

automatically added to the file name, but you can change the Start Number if you like. If you are scanning multiple images at once, each image will receive a different 3-digit number.

Note:

The following characters cannot be used in the prefix. Windows: \, /, :, _, *, ?, ", <, >, | Mac OS X: :

4. Click the arrow to open the Type list and select a file format as described in the following table.

Depending on the format, the Options button may be available for making detailed settings.

Format (File Extension)

BITMAP (*.bmp) (Windows only)

JPEG (*.jpg) A compressed file format in which the Compression Level can be selected. The JPEG

Multi-TIFF (*.tif) A TIFF format where multiple pages are saved to the same file. You can also edit the

PDF (*.pdf) A document format that can be read on both Windows and Macintosh systems

Description

A standard image file format for Windows. Most Windows programs, including word processing programs, can read and prepare images in this format.

fo rma t le ts yo u hi ghl y co mpr ess i mag e da ta. However, the higher the compression, the lower the image quality. Any lost image quality data cannot be restored, and the quality deteriorates each time the data is saved. The TIFF format is recommended when modification and retouching are required.

scanned images before saving them. See Epson Scan Help for details. To open Multi-TIFF files, you need a program that supports it.

(platform independent). To use PDF documents in Windows, you need Adobe Reader or Acrobat. Multi-page documents can be saved as one PDF file. When you save color or grayscale images in PDF, you can select a Compression Level.

You can use the Option button to create a PDF file that is protected with a password.

PICT(*.pct) (Macintosh only)

A standard image file format for Macintosh. Most Macintosh programs, including word processing programs, can read and prepare images in this format.

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PRINT Image Matching II (JPEG) (*.jpg) or TIFF (*.tif)

TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic

A file format that includes PRINT Image Matching II data for enhanced quality and a wider color range. PRINT Image Matching II compatible printers can then print this data for brilliant, true-to-life results. (PRINT Image Matching data does not affect the way the image displays on the screen.) Available in JPEG or TIFF format.

and DTP software. When scanning black & white images, you can specify the Compression type.

5. The check boxes at the bottom of the window give you these options.

❏ Overwrite any files with the same name

Select this option if you want to reuse the selected file name and location and overwrite previous files with the same names.

❏ Show this dialog box before next scan

Select this option if you want the File Save Settings window to appear automatically before you scan. If you deselect it, you must click the

File Save Settings icon to open the window before

clicking the Scan button.

❏ Open image folder after scanning

Select this option if you want Windows Explorer or the Macintosh Finder to automatically open the folder where your scanned image file is saved when Epson Scan finishes scanning.

❏ Show Add Page dialog after scanning

Select this option if you want the Add Page Confirmation window to appear automatically after each scan in PDF or multi-Tiff. The Add Page Confirmation window includes the Add page, Edit page, and Save File buttons.

6. Click OK.

Detailed setting instructions

Selecting the scan resolution

You can select a specific Resolution setting for your images. Keep in mind that higher resolution settings increase scanning time, so do not select a higher resolution than you need. See the following table to reference the appropriate resolution setting to use so that you do not have to take more time than necessary.

What you will do with the scanned image

Suggested scan resolution

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Send via e-mail, upload to web, or view only on the screen

Print 300 dpi

Convert to editable text (OCR) (for documents only)

Fax 200 dpi

Enlarge after scanning at 100% Increase Resolution setting by same amount you will increase image size

96 to 150 dpi

400 dpi

after scanning.

For example, if the resolution is 300 dpi, but you will increase the image size to 200%, change the resolution setting to 600 dpi.

To select the resolution setting, see one of these sections.

Home Mode: “Selecting the resolution in Home Mode” on page 82

Office Mode or Professional Mode: “Selecting the resolution in Office Mode or Professional Mode”

on page 82

Selecting the resolution in Home Mode

To change the resolution, first select Other as the Destination setting.

Click the arrow next to the Resolution list and select the number of dpi (dots per inch) at which you want to scan.

Selecting the resolution in Office Mode or Professional Mode

You can select the resolution you want at any time.

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Click the arrow next to the Resolution list and select the number of dpi (dots per inch) at which you want to scan.

Previewing and adjusting the scan area

Once you have selected your basic settings and resolution, you can preview your image and select or adjust the image area of the image(s) in a separate Preview window on your screen.

The preview window displays your previewed image(s) in their entirety. You must select the scan area and make any image quality adjustments manually.

Note:

This printer does not support thumbnail preview.

1. Click Preview.

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Epson Scan prescans your image(s) and displays them in Preview windows.

2. You can do the following to adjust the image(s).

❏ To select your scan area, click the

auto locate icon to create a marquee that marks the edges of your image area. You can move the marquee to change the scan area. See “Creating a Marquee on a preview image” on page 85 for instructions.

Note:

If you are going to scan at a different size than your original, you must first select your Target Size and automatically create a marquee that is proportioned to that size. See “Selecting the scan

size” on page 96 for instructions. You can then copy the marquee and place it on each image you will scan at that size.

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❏ To zoom in on an image, click inside the scan area and click the Zoom button. Epson Scan

prescans again and displays a larger preview on the Zoom tab.

❏ To adjust the image quality, click the scan area(s) you want to modify and make the

adjustments. See “Adjusting the color and other image settings” on page 87 for instructions.

Creating a Marquee on a preview image

A marquee is a moving dotted line that appears on the edges of your preview image to indicate the scan area.

You can move the marquee and adjust its size. You can create multiple marquees (up to 50) on each image to scan different image areas in separate scan files.

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1. To draw a marquee, move your cursor over a preview image. The pointer becomes a set of cross-hairs.

Note:

If you only have one photo on the document table, you can click the

auto locate icon to

automatically draw a marquee, then skip to step 3.

2. Position the pointer in the area where you want to place the corner of your marquee and click. Hold down the mouse button and drag the cross-hairs over the image to the opposite corner of the desired scan area. Then release the mouse button. You see the moving dotted line of the marquee.

3. Do one of the following to adjust the marquee.

❏ To move the marquee, position your cursor inside the marquee. The pointer becomes a hand.

Click and drag the marquee to desired location.

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❏ To resize the marquee, position your cursor over the edge or corner of the marquee. The

pointer becomes a straight or angled double-arrow. Click and drag the edge or corner to the desired size.

Note:

❏ To restrict the movement of the marquee to vertical or horizontal only, hold down the Shift key

as you move the marquee.

❏ To restrict the size of the marquee to the current proportions, hold down the Shift key as you

resize the marquee.

❏ For best results and image exposure, make sure all sides of the marquee are located inside the

preview image. Do not include any of the area around the preview image in the marquee.

4. You can create multiple marquees (up to 50). Just draw them as described in steps 1 through 3, or click the

copy marquee icon to create additional marquees of the same size. You can move and

resize all the marquees as described in step 3. To delete a marquee, click inside it and click the

delete marquee icon.

Note:

If you draw multiple marquees, make sure you click All in the Preview window before you scan. Otherwise, only the area inside the last marquee you drew will be scanned.

Adjusting the color and other image settings

Once you have previewed your image(s) and adjusted the scan area, you can modify the image quality, if necessary. Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. Before you make adjustments, be sure to click the image or marquee for the area you want to adjust.

To adjust the color and other image settings, see one of these sections.

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Office Mode: “Making color adjustments and other image settings in Office Mode” on page 88

Home Mode: “Making color adjustments and other image settings in Home Mode” on page 90

Professional Mode: “Making color adjustments and other image settings in Professional Mode” on

page 93

Making color adjustments and other image settings in Office Mode

The table below describes the settings available in Office Mode. For details on adjusting these settings, see Epson Scan Help.

Note:

If you are scanning multiple images at the same time and you want to apply the image adjustments to all of your images or scan areas, click All in the Preview window before you begin making your adjustments.

Setting Description

Unsharp Mask Turn on to make the edges of image areas clearer for an overall

sharper image. Turn off to leave softer edges. This setting is available only when the Image Type is set to Color or Grayscale.

Descreening Removes the rippled pattern that can appear in subtly-shaded

image areas, such as in skin tones. Also improves results when scanning magazine or newspaper images which include screening in their original print processes. This setting is available only when the Image Type is set to Color or Grayscale. The results of descreening do not appear in the preview, only in your scanned image.

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Image Option Text Enhancement Enhances text recognition when scanning text documents.

This setting is available in the following conditions:

- when the Image Type is set to Color and Image Option is selected

- when the Image Type is set to Grayscale and Image Option is selected

- when the Image Type is set to Black&White and Image Option is selected

When the Image Type is set to Black&White, the results of Text Enhancement do not appear in the preview, only in your scanned image.

Auto Area Segmentation Makes grayscale images clearer and text recognition more

accurate by separating the text from the graphics. This setting is available only when the Image Type is set to Black&White and Image Option is selected.

Dropout Dropouts red, green, or blue in the scan.

This setting is available in the following conditions:

- when the Image Type is set to Grayscale and Image Option is selected

- when the Image Type is set to Black&White and Image Option is selected

Color Enhance Enhances red, green, or blue in the scan.

This setting is available in the following conditions:

- when the Image Type is set to Grayscale and Image Option is selected

- when the Image Type is set to Black&White and Image Option is selected

Brightness Adjusts the overall image lightness and darkness.

This setting is available in the following conditions:

- when the Image Type is set to Color

- when the Image Type is set to Grayscale

- when the Image Type is set to Black&White, and Image Option and Auto Area Segmentation are selected

Contrast Adjusts the difference between the light and dark areas of the

overall image. This setting is available in the following conditions:

- when the Image Type is set to Color

- when the Image Type is set to Grayscale

- when the Image Type is set to Black&White, and Image Option and Auto Area Segmentation are selected

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Threshold Adjusts the level at which the black areas in text and line art are

delineated, improving text recognition in OCR programs. This setting is available in the following conditions:

- when the Image Type is set to Black&White, and Image Option is not selected

- when the Image Type is set to Black&White, and Image Option and Color Enhance are selected

Note:

❏ To view the red, green, and blue levels at particular points in your preview image as you make

adjustments, click the

densitometer icon in the Preview window and move your cursor over an

image area. See Epson Scan Help for details.

❏ Certain settings may not be available, or may be automatically selected, depending on the type of

image you are previewing and other settings you have selected.

❏ You can customize how certain Epson Scan settings behave by clicking Configuration and changing

settings in the window that appears. See Epson Scan Help for details.

❏ To undo any image quality adjustments you make to the preview image, click Reset if available, turn

off the settings, or preview your image again.

Making color adjustments and other image settings in Home Mode

The table below describes the settings available in Home Mode. For details on adjusting these settings, see Epson Scan Help.

Note:

Setting Description

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Descreening Removes the rippled pattern that can appear in subtly-shaded

image areas, such as in skin tones. Also improves results when scanning magazine or newspaper images which include screening in their original print processes.

This setting is available in the following conditions:

- when the Image Type is set to Color

- when the Image Type is set to Grayscale The results of descreening do not appear in the preview, only in your scanned image.

Backlight Correction Removes shadows from photos that have too much background

light.

This setting is available in the following conditions:

- when you select Photograph as the Document Type setting and Image Type is set to Color

- when you select Photograph as the Document Type setting and Image Type is set to Grayscale

Color Restoration Restores the colors in faded photos automatically.

This setting is available in the following conditions:

- when you select Photograph as the Document Type setting, and Image Type is set to Color

- when you select Photograph as the Document Type setting, and Image Type is set to Grayscale

Dust Removal Removes dust marks from your originals automatically. The results

of Dust R emova l do not appe ar in t he pre view, only i n your scann ed image.

This setting is available in the following conditions:

- when you select Photograph as the Document Type setting and Image Type is set to Color

- when you select Photograph as the Document Type setting and Image Type is set to Grayscale

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Image Option Text Enhancement Enhances text recognition when scanning text documents.

This setting is available in the following conditions:

- when you select Magazine as the Document Type setting and Image Option is selected

- when you select Newspaper as the Document Type setting and Image Option is selected

- when you select Text/Line Art as the Document Type setting and Image Option is selected

Auto Area Segmentation

Brightness Adjusts the overall image lightness and darkness.

Makes grayscale images clearer and text recognition more accurate by separating the text from the graphics. This setting is available in the following conditions:

- when you select Magazine as the Document Type, the Image Type is set to Black&White, and Image Option is selected

- when you select Newspaper as the Document Type, the Image Type is set to Black&White, and Image Option is selected

- when you select Text/Line Art as the Document Type, the Image Type is set to Black&White, and Image Option is selected

This setting is available in the following conditions:

- when the Image Type is set to Color

- when the Image Type is set to Grayscale

- when you select Magazine as the Document Type setting, the Image Type is set to Black&White, and Image Option and Auto Area Segmentation are selected

- when you select Newspaper as the Document Type setting, the Image Type is set to Black&White, and Image Option and Auto Area Segmentation are selected

- when you select Text/Line Art as the Document Type setting, the Image Type is set to Black&White, and Image Option and Auto Area Segmentation are selected

Click Brightness to access the Brightness setting.

Contrast Adjusts the difference between the light and dark areas of the

overall image.

This setting is available in the following conditions:

- when the Image Type is set to Color

- when the Image Type is set to Grayscale

- when you select Magazine as the Document Type setting, the Image Type is set to Black&White, and Image Option and Auto Area Segmentation are selected

- when you select Newspaper as the Document Type setting, the Image Type is set to Black&White, and Image Option and Auto Area Segmentation are selected

- when you select Text/Line Art as the Document Type setting, the Image Type is set to Black&White, and Image Option and Auto Area Segmentation are selected

Click Brightness to access the Contrast setting.

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Threshold Adjusts the level at which the black areas in text and line art are

delineated, improving text recognition in OCR programs.

Available only when the Image Type is set to Black&White, and Image Option is not selected.

Click Brightness to access the Threshold setting.

Note:

❏ To view the red, green, and blue levels at particular points in your preview image as you make

adjustments, click the

densitometer icon in the Preview window and move your cursor over an

image area. See Epson Scan Help for details.

❏ Certain settings may not be available, or may be automatically selected, depending on the type of

image you are previewing and other settings you have selected.

❏ You can customize how certain Epson Scan settings behave by clicking Configuration and changing

settings in the window that appears. See Epson Scan Help for details.

❏ To undo any image quality adjustments you make to the preview image, click Reset if available, turn

off the settings, or preview your image again.

Making color adjustments and other image settings in Professional Mode

The table below describes the settings available in Professional Mode. For details on adjusting these settings, see Epson Scan Help.

Note:

❏ You may need to scroll down to view the Adjustments area of the Professional Mode window.

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❏ If you are scanning multiple images at the same time and you want to apply the image adjustments to

all of your images or scan areas, click All in the Preview window before you begin making your adjustments.

Setting Description

Auto Exposure

Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels

Tone Correction Provides a graphical interface for adjusting tone levels individually. For advanced

Brightness Adjusts the overall image lightness and darkness.

Contrast Adjusts the difference between the light and dark areas of the overall image.

Saturation Adjusts the density of colors in the overall image.

Color Balance Adjusts the balance of red, green, and blue colors in the overall image.

Click the click the Color tab and select Continuous auto exposure. You can adjust the level of exposure adjustment using the slider.

individually. For advanced users only.

Click the

users only.

Click the

Auto Exposure icon. To turn it on continuously, click Configuration,

Histogram Adjustment icon to access the Histogram setting.

Tone Correction icon to access the Tone Correction setting.

Image Adjustment icon to access the Brightness setting.

Image Adjustment icon to access the Contrast setting.

Image Adjustment icon to access the Saturation setting.

Image Adjustment icon to access the Color Balance settings.

Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones,

without affecting the highlight and shadow areas of the image. For advanced users only.

Click the

Unsharp Mask Turn on to make the edges of image areas clearer for an overall sharper image. The

level of sharpness is adjustable. Turn off to leave softer edges. This setting is available in the following conditions:

- when the Image Type is set to 24-bit Color

- when the Image Type is set to 8-bit Grayscale

Color Palette icon to use the Color Palette settings.

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Descreening Removes the rippled pattern that can appear in subtly shaded image areas, such as

skin tones. Also improves results when scanning magazine or newspaper images that include screening in their original print processes. The results of Descreening do not appear in the preview, only in your scanned image. The level of descreening is adjustable. This setting is available in the following conditions:

- when the Image Type is set to 24-bit Color

- when the Image Type is set to Color Smoothing

- when the Image Type is set to 8-bit Grayscale

Color Restoration Restores the colors in faded photos automatically.

This setting is available in the following conditions:

- when you select Photo as the Auto Exposure Type setting and the Image Type is set to 24-bit Color

- when you select Photo as the Auto Exposure Type setting and the Image Type is set to 8-bit Grayscale

Backlight Correction Removes shadows from photos that have too much background light. The level of

backlight correction is adjustable. This setting is available in the following conditions:

- when you select Photo as the Auto Exposure Type setting and the Image Type is set to 24-bit Color

- when you select Photo as the Auto Exposure Type setting and the Image Type is set to 8-bit Grayscale

Dust Removal Removes dust marks from your originals automatically. The results of Dust Removal

do not appear in the preview, only in your scanned image. The level of dust removal is adjustable. This setting is available in the following conditions:

- when you select Photo as the Auto Exposure Type setting and the Image Type is set to 24-bit Color

- when you select Photo as the Auto Exposure Type setting and the Image Type is set to 8-bit Grayscale

Threshold Adjusts the level at which the black areas in text and line art are delineated,

improving text recognition in OCR programs. Available only when you select Black & White as the Image Type setting.

Note:

❏ To view red, green, and blue levels at particular points in your preview image as you make

adjustments, click the

densitometer icon in the Preview window and move your cursor over an

image area. See Epson Scan Help for details.

❏ Certain settings may not be available, or may be automatically selected, depending on the type of

image you are previewing and other settings you have selected.

❏ You can customize how certain Epson Scan settings behave by clicking Configuration and changing

settings in the window that appears. See Epson Scan Help for details.

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❏ To undo any image quality adjustments you make to the preview image, click Reset if available, turn

off the setting, or preview your image again.

Selecting the scan size

You can scan your images at their original size, or you can reduce or enlarge their size as you scan them. You do this using the Target Size setting.

If you are going to scan your image to a specific size, you should select the Target Size setting after previewing it, but before adjusting your scan area indicated by creating a marquee. This sets the scan area to correct proportions so your image will not be cropped unexpectedly.

To select the scan size, see one of these sections.

Home Mode: “Selecting the scan size in Home Mode” on page 96

Professional Mode: “Selecting the scan size in Professional Mode” on page 98

Selecting the scan size in Home Mode

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1. You can select a predefined scan size from the Target Size list. Click the arrow to open the list and select the size you want. A marquee (dotted line) proportioned for that size appears on your preview image.

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2. If you need to create a scan size that is not in the Target Size list, you can create a custom size. Click the arrow to open the list and select Customize. You see the Target Size window.

3. Type a name for your custom size, enter the size, click Save, then click OK. Your new size appears in the Target Size list.

4. On ce yo u ha ve sel ect ed y our sc an s ize , y ou c an c lick and drag the marquee to the area in the image you want to scan. For details, see “Creating a Marquee on a preview image” on page 85. The marquee proportions are retained as you adjust it.

If you need to rotate the marquee for a landscape or portrait image without changing its aspect ratio, click the

orientation icon.

Note:

The

orientation icon is not available if you selected Original as the Target Size setting.

Selecting the scan size in Professional Mode

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2. If you need to create a scan size that is not in the Target Size list, you can create a custom size. Click the arrow to open the list and select Customize. You see the Target Size window.

3. Type a name for your custom size, enter the size, click Save, then click OK. Your new size appears in the Target Size list.

4. You can fine-tune the size using additional tools. Click the + (Windows) or r (Mac OS X) button next to Target Size to display these tools.

❏ To size your image by a certain percentage, adjust the Scale value.

❏ To change the way your image is cropped, turn Trimming on or off. See Epson Scan Help for

details.

❏ To unlock the proportions of your scan size, click the

lock icon. Then adjust the marquee or

enter new width/height measurements.

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Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright and Trademarks

Operating System Versions

Contents

Safety Instructions

Warnings, Cautions, and Notes

Important Safety Instructions

Setting up the printer

Finding the place for the printer

Using the printer

Handling consumable products and maintenance parts

Safety Information

Interface connector power source

Laser safety labels

Internal laser radiation

Ozone safety

Restrictions on Copying

Getting to Know Your Printer

Printer Parts

Front view

Rear view

Inside the printer

Scanner parts

Control panel

Options

Consumable Products

Maintenance Parts

Printer Features

Printing

Copying

Scanning

Faxing

Where to Find Information

Paper Handling

Loading Paper into Your Printer

MP tray

Standard paper cassette

Optional paper cassette unit

Selecting and Using Print Media

Labels

Envelopes

Thick paper

Semi-thick paper

Transparencies

Custom paper size

Setting Your Originals

Paper size

Paper type for the Auto Document Feeder

Paper direction

Setting your originals on the document table

Setting your originals into the Auto Document Feeder

Printing

Setting the Print Quality

Using the Automatic setting

Using the Advanced setting

Customizing print settings

Toner Save mode

Setting the Advanced Layout

Duplex printing

Modifying the print layout

Resizing printouts

Printing watermarks

Printing headers and footers

Printing with an overlay

Cancelling a Print Job

From the printer

From the computer

Printing Web Pages to Fit Your Paper Size

Printing Directly from a USB Memory

Document printing

Scanning

Starting a Scan

Using the EPSON Scan icon from your computer

Using the control panel

Using another scanning program from your computer

Setting Your Originals

Using Epson Scan