Eppendorf TCA-3 User Manual
nualrature Monitoring System
EN) manual
New Brunswick™ TCA-3
Temperature Monitoring System
Operating manual
Copyright
Copyright © 2014 Eppendorf AG, Germany. No part of this publication may be reproduced without the
prior permission of the copyright owner.
The company reserves the right to change information in this document without notice. Updates to
information in this document reflect our commitment to continuing product development and
improvement.
Trademarks
®
Eppendorf
and the Eppendorf logo are registered trademarks of Eppendorf AG, Germany.
New Brunswick™ and the New Brunswick™ logo are trademarks of Eppendorf AG, Germany.
®
VeriSign Secured
is a registered trademark of VeriSign, Inc., USA
Microsoft
®
and Excel® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
®
Trademarks are not marked in all cases with ™ or
in this manual.
Eppendorf has attempted to identify the ownership of all trademarks from public records. Any omissions or
errors are unintentional.
M1288-0059-C/012014
Table of contents
TCA-3 Temperature Monitoring System
English (EN)
Table of contents
1 Operating instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 Using this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.2 Symbols used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Product description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 Delivery package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1.1 Hardware checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1.2 Inspection of boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1.3 Packing list verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.1 Mounting the TCA-3 temperature monitoring system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.2 Inserting the probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.3 Reconnecting probes to the TCA-3 temperature monitoring system . . . . . . . . . . . . . . . . . . . . . . 9
3.4 Connecting the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.4.1 Standard mains/power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.4.2 Power Over Ethernet (POE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3
4 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.1 LED guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.2 IT information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.3 Internet security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4.4 Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.4.1 Creating your account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.4.2 Login to your account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.4.3 Account setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.5 Software navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.6 Account settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.6.1 Primary contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.6.2 User accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.6.3 Default alarm contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.7 Latest measurements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.8 Gateway preferences icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.8.1 General tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.8.2 Info tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.8.3 View tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.9 Gateway alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.10 Sensor preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.10.1 General tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.10.2 Info tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.10.3 Advanced tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.11 Sensor alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.11.1 General tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.11.2 Trigger tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4.12 Sensor graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.12.1 Main graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.12.2 Change data range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4.12.3 Multiple traces on a graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Table of contents
TCA-3 Temperature Monitoring System
4
English (EN)
4.12.4 Download to Excel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5.1 General errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6 Calibration instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.1 Calibration requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.2 Single point calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.3 Two point calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
6.3.1 Using Excel for calculation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
7 Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Operating instructions
TCA-3 Temperature Monitoring System
English (EN)
1 Operating instructions
1.1 Using this manual
Carefully read this operating manual before using the device for the first time.
Also observe the operating manual enclosed with the accessories.
The operating manual should be considered as part of the product and stored in a location that is easily
accessible.
When passing the device on to third parties, be sure to include this operating manual.
If this manual is lost, please request another one. The latest version can be found on our website
www.eppendorf.com (international) or www.eppendorfna.com (North America).
1.2 Symbols used
Example Meaning
You are requested to perform an action.
1.
2.
• List.
Perform these actions in the sequence described.
References useful information.
5
Operating instructions
TCA-3 Temperature Monitoring System
6
English (EN)
2 Product description
2.1 Delivery package
2.1.1 Hardware checklist
Product description
TCA-3 Temperature Monitoring System
English (EN)
7
1. TCA-3 monitoring system complete with ambient
and freezer temperature probes
2. User guide 5. Mains/Power adaptor
3. 2 x Ethernet patch cables
4. Mains/Power cord
2.1.2 Inspection of boxes
Inspect the boxes carefully for any damage that may have occurred during shipping. Report any damage to
the carrier and to your local Eppendorf Sales Order Department immediately.
2.1.3 Packing list verification
Unpack your order, saving the packing materials for possible future use. Save the operating manual for
instruction and reference. Verify against your packing list that you have received the correct materials, and
that nothing is missing. If any part of your order was damaged during shipping, is missing, or fails to
operate, fill out the "Customer Feedback" form, available online at
http://newbrunswick.eppendorf.com/.
Product description
TCA-3 Temperature Monitoring System
8
English (EN)
Installation
TCA-3 Temperature Monitoring System
English (EN)
3 Installation
3.1 Mounting the TCA-3 temperature monitoring system
The TCA-3 temperature monitoring system can be mounted using the Velcro supplied. The monitoring
system should be placed such that the End Plate (with the LEDs) is visible.
3.2 Inserting the probe
Place the temperature probe(s) into the area to be measured using the access port on the back of the
freezer, or by running the lead through the door seal on the hinge side of the freezer door.
Secure the probe to a suitable fixed location e.g. shelf, with a cable tie.
Inside temperature of freezers and refrigerators varies within the chambers. Probe location
within the refrigerator/freezer WILL affect the temperature reading. We recommend using a
thermal dampener or liquid to simulate the product in the refrigerator/freezer.
9
3.3 Reconnecting probes to the TCA-3 temperature monitoring system
The TCA-3 temperature monitoring system is supplied with the probes connected. Use the
following steps to reconnected the probes to the monitoring system if they become
disconnected.
1. Slide open the access door at the bottom of the TCA-3 temperature monitoring system.
2. Insert the probes through the holes in the side of the case.
The probe connection block shows connections for the 2 RTD and “T” type thermocouple probes.
A
1
2
3
3
4
3
3
4
A. Connector 1. TC+
B. ‘T’ Type Thermocouple 2. GND/TC-
C. RTD Probe number #2 3. Black or White
D. RTD Probe number #1 4. Red
B
C
D
3. Push down the tab on the connector and insert the stripped end of the probe into the connector, taking
note of the color.
10
Installation
TCA-3 Temperature Monitoring System
English (EN)
3.4 Connecting the power supply
3.4.1 Standard mains/power supply
1. Connect the TCA-3 temperature monitoring system to the Power Injector by inserting one end of an
Ethernet cable into the port on the back of the TCA-3 temperature monitoring system and the other into
the OUT port of the Power Injector.
2. Insert the second Ethernet cable into the IN port of the Power Injector and connect the other end of the
cable to a LAN port.
3. Plug the Power Injector into 100-240 VAC mains/power outlet using the mains/power cord supplied.
3.4.2 Power Over Ethernet (POE)
For Power-Over-Ethernet LANs, no Power Injector is necessary.
Connect the TCA-3 temperature monitoring system directly into the network which supports Power
Over Ethernet (POE).
3.4.3 Turning power supply switch On
1. Remove the TCA-3 temperature monitoring system from the refrigerator/freezer by separating the
Velcro.
2. Slide open the access door on the bottom of the TCA-3 temperature monitoring system.
1
2
1 On 2 Off
3. Slide the On-Off switch to the On position.
Follow standard mains/power supply or Power Over Ethernet instructions below.
4 Operation
4.1 LED guide
1. The internal battery powers down during shipment to save power. Disregard the initial
“Internal Battery Low Voltage” alarm.
2. A solid blue “CONN” light indicates that Secure Server has received the last
communication.
A flashing “CONN” light indicates communication with Secure Servers.
TCA-3 Temperature Monitoring System
English (EN)
1
2
3
Operation
11
4
1. CONN
The CONN LED will flash blue when communicating
to the server and solid blue when last
communication is successful.
2. PWR
The PWR LED will appear solid green when the 5 V
mains/power supply is working, flashing fast green
when on internal battery power, or flashing slow
green when the internal battery is low (4-Hour life).
3. LNK LAN
The LNK LAN LED will appear solid green when the
LAN hardware connection is good.
4. ACT
The ACT LED will flash green when communicating
with the LAN.
4.2 IT information
The TCA-3 monitoring system is plug and play with the following settings:
• The server is DHCP.
• A Proxy server is not being used.
• The MAC address does not require registering.
The TCA-3 monitoring system can be set with a fixed IP address, this can be done with the Remote Gateway
Configuration Utility which can be downloaded from the following link:
sp_downloads.html
http://www.accsense.com/
12
Operation
TCA-3 Temperature Monitoring System
English (EN)
The TCA-3 monitoring system supports SOCKS4 and SOCKS5 Proxy servers, which can be set up using the
Remote Gateway Configuration Utility. In environments where other proxy servers are used, a router may
be required to act as a proxy client for the TCA-3 monitoring system.
Generally MAC numbers do not require registering on the network; if it is a requirement, register the
unique MAC number for each TCA-3 monitoring system.
All communication to the hosts will be initiated from the TCA-3 monitoring system using HTTPS on port
443.
The TCA-3 monitoring system does not need to accept incoming sockets from the hosts, only to be able to
open sockets to them.
All traffic is initiated from the TCA-3 monitoring system as out going secure web requests.
Aside from needing access to DNS servers, the TCA-3 monitoring system will not communicate with any
other hosts on the Internet.
Useful destination addresses for communications for the TCA-3 monitoring system web application are as
follows:
• 8.26.65.62 listener.sensornetworkonline.com
• 83.26.65.62 secure.sensornetworkonline.com
4.3 Internet security
Communication from the TCA-3 monitoring system to the Secure Servers utilizes the HTTPS protocol and
only relies on an outbound connection over port 443. As communication between the TCA-3 monitoring
system and the servers is initiated from the TCA-3 monitoring system, there is no need to open inbound
ports on the firewall. HTTPS over port 443 is a standard communications protocol for secure Web traffic
(e.g. credit card transactions).
Data sent over the Internet utilizes two forms of encryption:
• SSL Encryption, the same "padlock" feature that many Web sites use to ensure Web purchases are
secure.
• Certificate Encryption, each gateway is issued a unique, digitally signed certificate that is associated
with its serial number.
Abb. 4-1: LAN-Wired IT security
Operation
TCA-3 Temperature Monitoring System
13
English (EN)
A
1
C
2
1
D
1
1
B
Fig. 4-1: LAN-Wired IT security
A. Rackspace secure servers D. LAN
B. Internet 1. Customer computer
C. Customer firewall 2. Customer router
SSL and Certificate Encryption keeps your data safe from collection to transmission and
storage in our Rackspace Secure Servers.
A combination of SSL and Certificate Encryption ensures the data has the highest level of security over the
internet. Only devices with the SSL and Certificate Encryption digital signature are permitted to connect to
®
the. Our Website is VeriSign Secured
, providing leading encryption and identity verification.
If a certificate is compromised, its unique signature can be revoked, making this virtually unexploitable to
system hackers. These two forms of encryption prevent security problems such as Denial of Service attacks.
Secondly, it is virtually impossible to maliciously insert or spoof data ensuring accurate data.
4.4 Login
4.4.1 Creating your account
Your Eppendorf web service account is created automatically as soon as the TCA-3 monitoring system
contacts the secure server (indicated by a solid blue LED on the front of the TCA-3 monitoring system). The
account will not exist until this first communication contact is made successfully.
You can login to your account via
www.eppendorf.com/TCAStartup, then clicking Customer Login.
14
Operation
TCA-3 Temperature Monitoring System
English (EN)
4.4.2 Login to your account
Abb. 4-2: Login screen
Fig. 4-2: Login screen
You can login to your account with the Gateway MAC number (found on the side of the TCA-3 monitoring
system) and the default Login Name and Password:
Login Name: Admin
Password: Admin
Both the Login Name and Password are case sensitive.
Your PC will remember the Gateway Mac number if you check the box.
4.4.3 Account setup
1. Login to account, then click next.
Operation
TCA-3 Temperature Monitoring System
English (EN)
15
2. Enter Primary Contact information, then click next.
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