DYMO LabelWriter 450, LabelWriter 450 Turbo, LabelWriter 450 Twin Turbo, LabelWriter 450 Duo, LabelWriter 4XL User manual
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User Guide
DYMO® LabelWriter® Label Printers
Copyright
© 2009 Sanford, L.P. All rights reserved. Revised 8/19.
No part of this document or the software may be reproduced or transmitted in any form or by any
means or translated into another language without the prior written consent of Sanford, L.P.
Trademarks
DYMO and LabelWriter are registered marks in the United States and other countries. All other
trademarks are the property of their respective holders.
FCC Statement
The user is cautioned that changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Contents
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About the LabelWriter Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
LabelWriter Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Developer and SDK Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Loading Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Ordering Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printing Over a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printing to a Shared Printer from Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Sharing a Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adding a Network Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Printing to a Shared Printer from Mac OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sharing a Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Adding a Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using a Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printer Firmware Versions that Support Print Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Caring for Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Status Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Performing a Printer Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Clearing Label Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Correcting Poor Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Labels Do Not Feed Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Printer Does Not Print or Stops Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Obtaining Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
ii
Technical and Environmental Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
LabelWriter SE450 Printer Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Device Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Environmental Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
iii
Safety Precautions
Read and understand all of the precautions listed below. Follow all warnings and instructions
marked on the product.
General
• Dispose of plastic bags correctly and keep away from babies and children.
• Place the product on a flat, stable surface.
• Always use the product as instructed in this user guide.
• Unplug the power cord immediately if you notice any abnormal odor, heat, smoke,
discoloration, deformation or anything unusual while using the product.
• Do not disassemble the product. For inspection, adjustment and repair of the product, contact
DYMO Customer Support.
• Do not drop, hit, or otherwise mishandle the product.
• Do not allow any liquids to come into contact with the product.
• Make sure to turn off the power, if applicable, and remove the power cord from the electrical
outlet before cleaning the product. Failure to do so could cause an electrical shock or fire.
• Do not insert foreign objects into the product.
• Do not use paint thinner, benzene, alcohol or any other organic solvents to clean the product.
Doing so may cause damage to the surface finish. Use a soft, dry cloth to clean the product.
Power
• Use only the power adapter listed in this user guide:
LabelWriter 450, 450 Turbo, 450 Twin Turbo, and 450 Duo: Adapter model DSA-42PFC24 2 240175 from Dee Van Enterprise Co., Ltd..
LabelWriter 4XL: Adapter model DSA-96PFB-24 2 240375 from Dee Van Enterprise Co.,
Ltd.
• Do not handle the power cord or adapter if your hands are wet.
• Do not cut, damage, alter, or place heavy objects on the power cord.
• Do not use the power cord or adapter if they are damaged.
• Do not pull the power cord when removing the plug from the electrical outlet. Doing so could
cause an electrical shock or fire.
• Do not use the power adapter in a confined space or cover it with a cloth. Make sure there is
sufficient ventilation to prevent the power adapter from overheating.
• If the product will not be used for an extended period of time, remove the power cord from the
electrical outlet.
Printer
• Do not put fingers in moving parts or openings of the product.
• Do not block or insert objects into the label exit slot.
• Do not touch the tear bar. Personal injury could result.
• Do not place the product in areas exposed to direct sunlight, near heaters or other hot
appliances, or in any area exposed to extremely high or low temperatures, high humidity, or
excessive dust.
• Do not hold or lift the product by the cover.
Safety Precautions
iv
Labels
• Use only DYMO-branded labels. The product’s warranty does not cover any malfunction or
damage caused by the use of third-party labels.
• Apply labels only to a clean, dry surface at room temperature.
• Do not expose label rolls to direct sunlight, high temperatures, high humidity, or dust. Store in
a cool, dark place.
v
Chapter 1
S/N 00000-0000000
About the LabelWriter Printer
Congratulations on purchasing a DYMO LabelWriter label printer. Your LabelWriter printer will
give you years of reliable label printing. We encourage you to take a few minutes to review how to
use and care for your printer.
This manual provides information about the following printer models:
• LabelWriter 450
• LabelWriter 450 Turbo
• LabelWriter 450 Twin Turbo
• LabelWriter 450 Duo
• LabelWriter 4XL
• LabelWriter SE450
For complete information about programming and using the LabelWriter SE450 printer, refer to the
LabelWriter SE450 Technical Reference Guide, available from the Developers Program page on the
DYMO Web site (www.dymo.com).
LabelWriter Printer Features
Your LabelWriter printer is a direct thermal printer and does not use ink or toner. Instead, the
printer uses heat from a thermal print head to print on specially treated, heat-sensitive labels. Labels
are the only supplies you will ever need to buy.
Become familiar with the major components of the printer.
Top cover
Label spool
Label release
Label feed path
and tear bar
Label roll
USB
Label guide
Reverse label
button
LabelWriter 450
LabelWriter 450 Turbo
connector
Form-feed button
and status light
Cable
channel
DC power
connector
Serial number
1
About the LabelWriter Printer
Top cover
Label roll
Label spool
Label release
Label guide
USB
connector
Reverse label
button
Form-feed button
and status light
Serial number
S/N 00000-0000000
DC power
connector
Label feed path
and tear bar
Top cover
Label spool
Label release
Form-feed
button and
status light
LabelWriter 450 Twin Turbo
Label roll
Label guide
Reverse label
button
Label feed path
and tear bar
Label exit
slot
Open label
cassette tray
LabelWriter 450 Duo
DC power
connector
Cable channels
USB
connector
Top cover
Label spool
Label release
Label roll
Label guide
Reverse label
button
Label feed path
and tear bar
Form-feed
button and
status light
USB
connector
Serial number
Cable channel
S/N 00000-0000000
DC power
connector
LabelWriter 4XL
2
System Requirements
USB
10101 24VDC
S/N 00000-0000000
Top cover
Label spool
Label release
Label feed path
and tear bar
The form-feed button on the front of the printer advances a single label. The reverse label button is
used to remove labels from the printer when changing rolls. The LabelWriter SE450 printer does
not include a reverse label button.
The status light visually shows the current state of the printer. Refer to "Status Light" on page 19
for a complete description of the status light.
System Requirements
The LabelWriter printer requires a USB 1.1 or USB 2.0 connection and one of the following:
• Windows
• Windows Vista
• Windows
• Mac OS
To use the LabelWriter SE450 printer with a serial connection, an RS-232 serial port is required.
®
®
®
XP 32-bit
®
7
v10.4 or later
Label roll
Form-feed button
and status light
LabelWriter SE450
Serial
connector
USB
connector
Cable
channel
DC power
connector
Serial number
Printing Labels
DYMO Label v.8 software make designing and printing labels easy. You can also print labels
directly from the desktop with QuickPrint, and from Microsoft Word, Excel, Outlook, ACT! (US
only), and QuickBooks (US only) with DYMO Label Add-ins that are installed when you install
DYMO Label v.8 software. See the DYMO Label v.8 online Help or Software User Guide for more
information on using these features.
Download DYMO desktop labeling software from support.dymo.com.
3
About the LabelWriter Printer
Developer and SDK Information
DYMO provides various types of information designed to help developers create products that
work with the LabelWriter printers and DYMO Label software. Below are some notes for those
interested in developing products that work with LabelWriter printers.
• Keep in mind that LabelWriter printers use standard printer drivers. Therefore, printing to a
LabelWriter printer is no different than printing to a laser or inkjet printer, except that the pages
are smaller.
• In cases where you want to automate printing and take advantage of the label printing power
built into DYMO Label software, a Software Developer’s Kit (SDK) is included in your
LabelWriter CD. The SDK provides COM and .NET interfaces. For more information, visit
the Developer Program page on the DYMO web site. www.dymo.com.
You can check the Developer’s forum on the DYMO Web site at www.dymo.com for the latest
news. Also, you can join the Developer’s mailing list to obtain developer-specific news and
announcements.
For complete information about connecting the LabelWriter SE450 printer to the host computer or
other device, and for information about programming and using the LabelWriter SE450 printer,
refer to the LabelWriter SE450 Technical Reference Guide, available from the Developers Program
page on the DYMO Web site (www.dymo.com).
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