doro PhoneEasy 338gsm User manual [ml]
Doro PhoneEasy® 338gsm
English
Power on/off
1.
Side key (volume)
2.
Menu key
3.
Display
4.
Memory keys
5.
Call key/OK
6.
Numeric keypad
7.
* / Key lock
8.
# / Change prole
9.
End call/back/Clear
10.
Arrow keys
11.
20
Phonebook key
12.
Charging contacts (for use
13.
with charging stand)
Emergency call key
14.
Headset socket
15.
Battery cover
16.
Charging socket
17.
Microphone
18.
Loudspeaker
19.
Lanyard
20.
Svenska
På/av
1.
Sidoknapp (volym)
2.
Menyknapp
3.
Display
4.
Snabbval
5.
Samtalsknapp/OK
6.
Numerisk knappsats
7.
* / Knapplås
8.
# / Byt prol
9.
Avsluta samtal/radera/bakåt
10.
Pilknappar
11.
Telefonbok
12.
Laddningskontakter
13.
(för användning med ett
laddningsställ)
Knapp för nödsamtal
14.
Batterilucka
15.
Uttag för headset
16.
Uttag för laddare
17.
Mikrofon
18.
Högtalare
19.
Halsrem
20.
Norsk
Strøm på/av
1.
Sidetast (volum)
2.
Menytast
3.
Display
4.
Hurtigtaster
5.
Ringetast/OK
6.
Talltastatur
7.
* / Tastelås
8.
# / Endre prol
9.
Avslutt samtale/slette
10.
Piltaster
11.
Dansk
Strøm til/fra
1.
Sidetast (lydstyrke)
2.
Menutast
3.
Display
4.
Hurtig Opkald
5.
Opkaldstast/OK
6.
Numerisk tastatur
7.
* / Tastaturlås
8.
# / Skift prol
9.
Afslut opkald/slette
10.
Piletaster
11.
Telefonbok
12.
Ladekontakter (for bruk med
13.
ladestativ)
Tast for nødanrop
14.
Batterideksel
15.
Hodesettkontakt
16.
Ladekontakt
17.
Mikrofon
18.
Høyttaler
19.
Bærereim
20.
Telefonbog
12.
Stik til oplader (til brug med
13.
opladningsholder)
Nødopkaldstast
14.
Batteridæksel
15.
Stik til headset
16.
Stik til oplader
17.
Mikrofon
18.
Højtaler
19.
Halssnor
20.
Suomi
Virta päälle/pois
1.
Sivupainike (äänenvoimakkuus)
2.
Valikko
3.
Näyttö
4.
Pikavalinta
5.
Soittopainike/OK
6.
Numeronäppäimistö
7.
* / Näppäinlukko
8.
# / Vaihda proilia
9.
Lopeta puhelu/poista
10.
Nuolinäppäimet
11.
Puhelinmuistio
12.
Latauksen kosketuspinnat
13.
(lataustelinettä varten)
Turvapuhelupainike
14.
Akkukotelon kansi
15.
Kuulokemikrofoniliitäntä
16.
Laturin liitäntä
17.
Mikrofoni
18.
Kaiutin
19.
Kaulanauha
20.
English
Contents
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installing the SIM card and battery . . . . . . . . . . . . . . . . . . 2
Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Activating the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Making a call from the Phonebook . . . . . . . . . . . . . . . . . . 5
Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Volume control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Call information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Additional functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Handsfree mode (
Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Text input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Key lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Silent mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
SOS calls 999/112/911 . . . . . . . . . . . . . . . . . . . . . . . . 11
Emergency Call key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
SMS messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
User setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
SMS receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Network setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Care and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Warranty and technical data . . . . . . . . . . . . . . . . . . . . . . . 27
q
key) . . . . . . . . . . . . . . . . . . . . . . . . 7
1
English
Installation
Warning!
Turn off the phone and disconnect the charger before
removing the battery cover.
Installing the SIM card and battery
Remove the battery cover and the battery if it is already
1.
installed.
Insert the SIM card by carefully sliding it into the holder.
2.
Make sure that the SIM card’s contacts are facing inwards
and that the cut-off corner is pointing upwards. Take care not
to scratch or bend the contacts on the SIM card.
Insert the battery by sliding it into the battery compartment
3.
with the contacts facing upwards to the right.
Replace the battery cover.
4.
2
English
Charging
Warning!
Only use batteries, charger and accessories that have been
approved for use with this particular model. Connecting
other accessories may be dangerous and may invalidate the
phone’s type approval and guarantee.
When the battery is running low, is displayed and a warning
signal is heard. To charge the battery, connect the mains adapter
to a wall socket and to the charging socket
If the phone is turned on when the charger is connected to the
phone is displayed briey in the display and when it
is disconnected. The battery charge indicator is displayed while
charging.
If the phone is turned off when the charger is connected to the
phone only the battery charge status indicator will be shown in
the display.
y
.
It takes approximately 3 hours to fully charge the battery.
is displayed when charging is completed.
Save energy
When you have fully charged the battery and disconnected the
charger from the device, unplug the charger from the wall outlet.
Note!
To save power the LCD backlight goes off after a short while
but the phone is still charging. Press any key to illuminate the
display.
Full battery capacity will not be reached until the battery has
been charged 3–4 times.
Batteries degrade over time, which means that call time and
standby time will normally decrease with regular use.
3
English
Operation
Activating the phone
Press and hold 1 on the top of the phone for a few seconds to
turn it on/off. The following messages may be displayed:
Insert SIM
SIM card missing or
incorrectly inserted.
SIM card damaged or not
valid.
If the SIM card is valid but protected with a PIN code (Personal
Identication Number), PIN: is displayed. Enter the PIN code
and press OK. Skip backwards with
L
.
Note!
If PIN and PUK codes were not provided with your SIM card,
please contact your network operator.
Attempts: �: � shows the number of PIN attempts left. When
no more attempts remain, SIM blocked is displayed. The
SIM card must now be unlocked with the PUK code (Personal
Unblocking Key).
1. Enter the PUK code and conrm with OK.
2. Enter a new PIN code and conrm with OK.
Changing the language, time and date
The default language is determined by the SIM card. See Settings
on how to change language, time and date.
4
Making a call
English
1.
Enter the phone number. Skip backwards with
2.
3.
Press
Press
q
to dial.
L
to end the call.
L
.
Note!
When making international calls, press * twice for the
international prex "+".
Making a call from the Phonebook
Press b to open the phonebook.
1.
Use the arrow keys / to scroll through the
2.
phonebook, or quick search by pressing the key corresponding
to the rst letter of the entry, see Text input.
3.
Press
q
to dial the selected entry, or press
L
to return to
standby mode.
Receiving a call
Press
1.
Alternately, press
q
to answer.
L
to reject the call directly.
2.
Press
L
to end the call.
Volume control
Use the side keys +/– to adjust the sound volume. The volume
level is indicated on the display.
Call information
During a call, the called or calling phone number and the elapsed
call time is displayed.
If the identity of the caller is withheld, Unknown is displayed.
5
English
Display symbols
Signal strength Missed call
Ring only Keylock on
Ring + vibration Battery level
Vibration only New message
Silent mode
Headset connected
SIM card missing Charger connected
SIM card error Charger disconnected
Keypad locked Headset connected
Unlocking keypad Headset disconnected
New SMS message Handsfree on
SOS calls only Handsfree off
OK (conrmed) Error
Roaming (connected to
other network)
Battery level low Charging (animated)
Calling Call ended
Incoming call Missed call
Searching
6
English
Additional functions
Handsfree mode (
q
key)
Activates handsfree mode during a call, which allows you to
speak without holding the phone.
Speak clearly into the microphone at a maximum distance of 1 meter
(3 feet). Use the side keys +/– to adjust the loudspeaker volume.
Press
q
to return to normal mode.
Note!
The handsfree function allows only one person at a time
to talk. Switching between talk/listen is triggered by the
sound of the person talking. Loud noises (music, etc.) in the
background may interfere with the handsfree function.
Call log
Answered, missed, and outgoing calls are saved in a combined call
log. 20 calls of each type can be stored in the log. For multiple
calls related to the same number, only the most recent call is saved.
Retrieving and dialling
1.
Press
q
.
Use the arrow keys / to scroll through the call list.
2.
= Incoming call
= Outgoing call
= Missed call
3.
4.
Press
Press
q
to show details for the selected call.
q
to dial the number or press and hold w for the
following settings:
Delete
Delete all
Save
Delete the call
Delete all calls in the call log
Save the number in the Phonebook
7
English
Text input
Text is entered by pressing the numerical keys repeatedly to
select characters.
Press the key repeatedly until the desired character is shown.
Wait a few seconds before entering the next character.
Press * for a list of special characters. Select the desired
character and press OK to enter it.
Use the arrow keysarrow keys / to move the cursor within the text.
Press # to cycle upper case, lower case and numerals.
ABC
abc
123
UPPER CASE
lower case
Numerals
Speed dial
The keys A, B and C can be used for speed dialling.
Adding speed dial numbers
Enter the phone number.
1.
Press and hold A.
2.
Enter a name for the contact, see Text input.
3.
Delete with
Press OK. You can now speed-dial this entry by press and
4.
hold A.
Repeat to add speed dial entries for keys B and C.
5.
If you need to change a number, store the new number in the
same location as the old one.
L
.
8
English
Phonebook
The phonebook can store 50 entries.
Creating a phonebook entry
Press and hold w, scroll to and press OK.
1.
Select Add new and press OK.
2.
Select Name and press OK.
3.
Enter a name for the contact, see Text input. Delete with
4.
Press OK.
5.
Select Number and press OK.
6.
Enter the phone number, then press OK.
7.
8.
Press
L
one or more times to return to stand-by.
Managing phonebook entries
Press and hold w, scroll to and press OK.
1.
Select an entry and press and hold w.
2.
Select one of the following options and press OK.
3.
Add new
View Creating a phonebook entry above.
View
Will show details of contact. Press
q
to call the contact.
Edit
Edit the name/number. Skip backwards with
L
.
L
.
Delete
Press OK to delete the selected phonebook entry. Press OK to
conrm or
L
to abort.
9
English
Delete all
Select From SIM or From phone and press OK to delete all
phonebook entries from the SIM card or phone memory.
Enter the phone code and press OK to conrm.
The default Phone code is 1234.
Key lock
Press and hold * to lock/unlock the keypad.
Incoming calls can be answered by pressing
keypad is locked. During the call, the keypad is unlocked. When
the call is ended or rejected, the keypad is locked again.
See Settings for key lock options.
q
even if the
Note!
The emergency numbers 999/112/911 can be dialled without
unlocking the keypad.
Silent mode
Silent mode is a xed prole with SMS and ring signals disabled,
while vibration and key tone settings are unchanged. Press and
hold # to activate/deactivate Silent mode.
Headset
When a headset is connected, the internal microphone in the
phone is automatically disconnected.
When receiving a call you can use the answer key on the headset
cable (if it has one) to answer and end calls.
Warning!
Using a headset at high volume can damage your hearing.
Adjust the sound volume carefully when using a headset.
10
English
SOS calls 999/112/911
As long as the phone is switched on, it is always possible to place
an emergency call by entering 999, 112 or 911 followed by
Most – but not all – networks accept calls to 999, 112 or 911
without a valid SIM card. Contact your network operator for more
information.
q
.
Emergency Call key
To make an emergency call, press and hold the Emergency Call
key on the back of the phone for 3 seconds, or press it two times
within 1 second. The phone will send an emergency SMS text
message to all numbers in the Emergency numbers list. The
phone will then dial the rst number on the list. If the call is not
answered within 25 seconds, the next number is dialled.
Dialling is repeated 3 times or until the call is answered, or until
L
is pressed.
The Emergency Call function must be activated before use.
See Settings on how to activate this function, enter Emergency
Numbers, and edit the emergency SMS message.
Note!
When an emergency call is activated the phone is pre-set to
handsfree mode.
Automatic calls to 112 is normally not allowed. Do not save
this number in the list of numbers to be called automatically.
Some private security companies can accept automatic calls
from their clients. Always contact the security company before
programming in its number.
11
English
SMS messaging
Incoming messages
The phone can receive (but not send) SMS text messages.
is shown in the display when a message is received.is shown in the display when a message is received.
Press and hold w, scroll to and press OK.
1.
Select a message from the list and press OK. Use the arrow
2.
keys to scroll the message up/down.
3.
Press
q
to dial the number or press and hold w for the
following settings:
Call sender
Call the selected number.
Delete
Press OK to delete the message, or
L
to return to the menu.
Use number
Displays all phone numbers contained in the message as well as
the number of the sender.
Use the arrow keys to select one of the displayed numbers.
1.
Press and hold w.
2.
Select one of the following options and press OK.
3.
Call
Save
Call the selected number
Save the number in the phonebook
12
English
Settings
Note!
The settings described in this chapter are carried out in
standby mode.
Time and date
Setting the time and date
Press and hold w (on the side), scroll to and press OK.
1.
Select Time & date and press OK.
2.
Select Set time and press OK.
3.
Press OK. Enter the time (HH:MM), then press OK.
4.
Select Set date and press OK.
5.
Press OK. Enter the date (YYYY/MM/DD), then press OK.
6.
Press
7.
Setting the time format
Press and hold w, scroll to and press OK.
1.
Select Time & date and press OK.
2.
Select Time Format and press OK.
3.
Select 12 hours or 24 hours and press OK.
4.
Press
5.
L
one or more times to return to stand-by.
L
one or more times to return to stand-by.
13
English
Setting Auto time on/off
To set the phone to automatically update the time and date
according to the current time zone, select On. (Does only work
with some operators.)
Automatic update of date and time does not change the time you
have set for the alarm clock, calendar or the alarm notes. They
are in local time. Updating may cause some alarms you have set
to expire.
Press and hold w, scroll to and press OK.
1.
Select Time & date and press OK.
2.
Select Auto time and press OK.
3.
Select On or Off and press OK.
4.
5.
Press
L
one or more times to return to stand-by.
User setup
Tone setup
Press and hold w, scroll to and press OK.
1.
Select User setup and press OK.
2.
Select Tone setup and press OK.
3.
Select Ring tone and press OK.
4.
Select one of the available tones, the tone will be played.
5.
Press OK to conrm, or press
Set up the Message tone and Keypad tone in the same way.
6.
7.
Press
L
one or more times to return to stand-by.
L
to discard changes.
14
English
Tone volume
Press and hold w, scroll to and press OK.
1.
Select User setup and press OK.
2.
Select Tone setup and press OK.
3.
Select Volume and press OK.
4.
Scroll up/down to change the ring volume, then press OK.
5.
6.
Press
L
one or more times to return to stand-by.
Alert type (ring/vibrate)
Incoming calls can be signalled by a ring tone and/or vibration, or
by display message only.
Vib->ring means that the incoming call rst activates the
vibrator, after a short time also the ringing tone is activated.
Press and hold w, scroll to and press OK.
1.
Select User setup and press OK.
2.
Select Alert type and press OK.
3.
Select the desired signalling mode and press OK.
4.
5.
Press
L
one or more times to return to stand-by.
Changing the language
The default language for the phone menus, messages etc. is
determined by the SIM card. You can change this to any other
language supported by the phone.
Press and hold w, scroll to and press OK.
1.
Select User setup and press OK.
2.
Select Language and press OK.
3.
Scroll up/down to select a language, then press OK.
4.
5.
Press
L
one or more times to return to stand-by.
15
English
SMS receive
You can disable SMS receive to simplify use of the phone.
1.
Press and hold w, scroll to and press OK.
2.
Select SMS Receive and press OK.
3.
Select On/Off and press OK.
Emergency
Settings for the Emergency Call key function.
See also Operation/Emergency call.
1.
Press and hold w, scroll to and press OK.
2.
Select Emergency and press OK for the following settings:
Activation
Select one of the following options and press OK.
Off
On Normal
On (3)
Emergency call key disabled.
Emergency Call key enabled. To activate, press and hold key
for >3 seconds, or press 2 times within 1 second.
Emergency Call key enabled.
To activate, press key 3 times within 1 second.
Message
The SMS text message to be sent when the Emergency Call key is
pressed. Enter/edit text, then press OK to save.
Numbers list
The list of numbers that will be called when the Emergency Call
key is pressed.
Be careful about including numbers with automatic answering
in the call list, as the alarm sequence stops once the call is
answered.
16
English
Add a new contact in the numbers list
Press and hold w (on the side) >4 seconds.
1.
Scroll to and press OK.
2.
Scroll to Emergency and press OK.
3.
Select Numbers list and press OK.
4.
Select Empty and press OK.
5.
Select Name and press OK.
6.
Enter a name for the contact, see Text input. Delete with
7.
L
.
Press OK to conrm.
8.
Select Number, and press OK.
9.
Enter the number and press OK.
10.
Press
L
to return to the list.
Repeat steps 5 - 10 until you have max. 5 emergency numbers.
To edit an existing entry, select it and press OK, then select
name/number and press OK. Delete with
L
.
Alarm information
Please read this important safety information before enabling the
Emergency Call function.
Network setup
Press Menu, scroll to and press OK.
1.
Select Network setup and press OK.
2.
Select one of the following options and press OK to conrm.
3.
Automatic
Manual
Network is selected automatically.
A list of available network operators is displayed (after a
short delay). Select the desired operator and press OK.
17
English
Security settings
Press and hold w, scroll to and press OK.
1.
Select Security and press OK.
2.
SIM lock
The SIM card is protected with a PIN code (Personal
Identication Number). The phone can be set to ask for the PIN
code on startup.
Select On/Off/Auto and press OK to enable/disable SIM card
lock.
Auto - You do not need to enter the PIN code when the phone
is started. If SIM card is moved to another phone (lost/stolen),
the PIN code needs to be entered to unlock.
Note!
You need to input the current PIN code to disable SIM lock.
Phone lock
Select On/Off and press OK to enable/disable the Phone lock.
Note!
You need to input the current Phone code to change this
setting. The default Phone code is 1234.
Auto key lock
Select the time delay for automatic keypad locking and press OK
to conrm.
Change Passwords (PIN/PIN2/Phone lock code)
Enter the current code and conrm with OK.
1.
Enter a new code and conrm with OK.
2.
Enter the new code again and conrm with OK.
3.
Reset
Resets the phone to the factory settings.
Input the phone lock password and press OK to reset.
18
English
Safety instructions
Warning!
The unit and the accessories can contain small parts.
Keep all of the equipment out of the reach of small children.
Operating environment
Follow the rules and laws that apply wherever you are, and always turn off
the unit whenever its use is prohibited or can cause interference or hazards. Only use the unit in its normal user position.
This unit complies with guidelines for radiation when it is used either in
a normal position against your ear, or when it is at least 2.2 cm from your
body. If the unit is carried close to your body in a case, belt holder or
other holder, these holders should not contain any metal, and the product
should be placed at the distance from your body specied above. Make
sure that the distance instructions above are followed until the transfer is
complete.
Parts of the unit are magnetic. The unit can attract metal objects. Do not
keep credit cards or other magnetic media near the unit. There is a risk
that information stored on them can be erased.
Medical units
The use of equipment that transmits radio signals, for example, mobile
phones, can interfere with insufciently protected medical equipment.
Consult a doctor or the manufacturer of the equipment to determine if it
has adequate protection against external radio signals, or if you have any
questions. If notices have been put up at health care facilities instructing
you to turn off the unit while you are there, you should comply. Hospitals
and other health care facilities sometimes use equipment that can be
sensitive to external radio signals.
19
English
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of 15 cm be maintained between a handheld wireless
phone and a pacemaker to avoid potential interference with the pacemaker. Persons with pacemakers:
Should always keep the phone more than 15 cm from their pacemaker
•
when the phone is turned on
Should not carry the phone in a breast pocket
•
Should use the ear opposite the pacemaker to minimize the potential
•
for interference
If you have any reason to suspect that interference is taking place, turn
the phone off immediately.
Areas with explosion risk
Always turn off the unit when you are in an area where there is a risk of
explosion. Follow all signs and instructions. There is a risk of explosion
in places that include areas where you are normally requested to turn off
your car engine. In these areas, sparks can cause explosion or re which
can lead to personal injury or even death.
Turn off the unit at lling stations, and any other place that has fuel
pumps and auto repair facilities.
Follow the restrictions that apply to the use of radio equipment near
places where fuel is stored and sold, chemical factories and places where
blasting is in progress.
Areas with risk for explosion are often – but not always – clearly marked.
This also applies to below decks on ships; the transport or storage of
chemicals; vehicles that use liquid fuel (such as propane or butane); areas
where the air contains chemicals or particles, such as grain, dust or metal
powder.
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Emergency calls
Important!
Mobile phones use radio signals, the mobile phone network, the terrestrial network and user-programmed functions. This means that connection
cannot be guaranteed in all circumstances. Therefore, never rely only on a
mobile phone for very important calls such as medical emergencies.
Hearing aids
This device should work with most hearing aid equipment in the market.
However, full compatibility with all equipment can not be promised.
Vehicles
Radio signals can affect electronic systems in motor vehicles (for example, electronic fuel injection, ABS brakes, automatic cruise control, air
bag systems) that have been incorrectly installed or are inadequately
protected. Contact the manufacturer or its representative for more information about your vehicle or any additional equipment.
Do not keep or transport ammable liquids, gases or explosives together
with the unit or its accessories. For vehicles equipped with air bags:
Remember that air bags ll with air with considerable force.
Do not place objects, including xed or portable radio equipment in the
area above the airbag or the area where it might expand. Serious injuries
may be caused if the mobile phone equipment is incorrectly installed and
the airbag lls with air.
It is prohibited to use the unit in ight. Turn off the unit before you board
a plane. Using wireless telecom units inside a plane can pose risks to air
safety and interfere with telecommunications. It may also be illegal.
Specic Absorption Rate (SAR)
This device meets applicable international safety requirements for exposure to radio waves.
Doro PhoneEasy 338gsm measures 0.521 W/kg (GSM 900MHz) /
0.159 W/kg (DCS 1800MHz) measured over 10 g tissue. The maximum
limit according to WHO is 2.0 W/kg measured over 10 g tissue.
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Troubleshooting
Phone cannot be switched on
Battery charge low
Battery incorrectly installed
Failure to charge the battery
Battery or charger damaged
Battery recharged in temperatures
< 0°C or > 40°C
Charger incorrectly connected to
phone or power socket
Standby time decreases
Battery charge capacity too low
Too far from base station, phone is
constantly searching for signal
Connect the power adapter and
charge the battery for 12 hours.
Check the installation of the
battery.
Check the battery and charger.
Improve the charging environment.
Check the charger connections.
Install a new battery.
Searching the network consumes
battery power. Find a place with a
stronger signal, or temporarily turn
off the phone.
PIN code not accepted
Wrong PIN code entered too many
times
Enter the PUK code to change the
PIN code, or contact the network
operator.
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SIM card error
English
SIM card damaged
SIM card incorrectly installed
SIM card dirty or damp
Failure to connect to network
SIM card invalid
No coverage of GSM service
Signal too weak
Weak signal
Too far from base station
Network congestion
Check the condition of the SIM
card. If it is damaged, contact the
network operator.
Check the installation of the SIM
card. Remove the card and reinstall
it.
Wipe the contact surfaces of the
SIM card with a clean cloth.
Contact the network operator.
Contact the network operator.
See Weak signal below.
Try again from another location.
Try calling at a later time.
Echo or noise
Regional problem from bad network
relay
Failure to add a contact
Phonebook memory full
Failure to set a function
Function not supported or
subscribed from network
Hang up and redial. This may
switch to another network relay.
Delete contacts to free up memory.
Contact the network operator.
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Common Questions and Answers
Following are some of the most common questions that have
been asked about Doro Mobile Phones.
Q – Why hasn’t the mobile phone been supplied with a SIM
card?
A – Many people already have a mobile phone and wish to
transfer their card over to the new phone. This has the
advantage of keeping the same telephone number and if the
card is subscribed to a Pay-as-you-go service then you also
benet from being able to carry over any credit that has been
paid the card.
Q – Where can I get a SIM card from?
A – Any high street mobile phone shop will be able to provide you
with a SIM card. Some of the major supermarket chains also
provide mobile phone services and can supply a SIM card.
A useful tip when choosing a SIM card / service provider
however is to make sure that you have adequate signal
coverage at home.
Q – Why doesn’t the Doro mobile phone have a telephone
number?
A – The telephone number is supplied by the service provider and
will be registered onto the SIM card.
Q – Can I use the SIM card from my old mobile phone?
A – Yes as long as the SIM card is less than three years old you
can transfer the card over. Some old SIM cards however are
not compatible with the Doro mobile phone as they are from
an earlier generation of SIM card design.
Q – Can I use a SIM card from any mobile phone company?
A – Yes. The Doro mobile phone is what is termed as an open
SIM card phone and so it is not restricted to any particular
service provider or mobile phone company.
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Q – How do I pay for my calls?
A – There are two main types of registration with a service
provider. One is a contract – this is where you sign up for
agreed contract over several months / year and pay an agreed
monthly fee. This is more suited to people who are using their
mobile phone as part of their job for example. The other is
Pay-as-you-go, sometimes abbreviated to PAYG. With this type
of service you add credit to the card and top up as and when
required. Topping up the card is easy, you can do this over
the phone, on-line, at many shops and even some cash points
allow you to do this. PAYG is more suited to less frequent
users.
Q – How do I find out my credit balance?
A – The service provider of the SIM card should have provided
an information pack with the card. This will give details of a
short number to dial in order to check your balance. These
access codes differ between mobile phone companies so
please check the details specic to your service provider. Key
in your number, press the talk button and the credit balance
will be announced to you.
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Care and maintenance
Your unit is a technically advanced product and should be treated with the
greatest care. Negligence may void the warranty.
Protect the unit from moisture. Rain/snowfall, moisture and all types of
•
liquid can contain substances that corrode the electronic circuits. If the
unit gets wet, you should remove the battery and allow the unit to dry
completely before you replace it.
Do not use or keep the unit in dusty, dirty environments. The unit’s
•
moving parts and electronic components can be damaged.
Do not keep the unit in warm places. High temperatures can reduce the
•
lifespan for electronic equipment, damage batteries and distort or melt
certain plastics.
Do not keep the unit in cold places. When the unit warms up to normal
•
temperature, condensation can form on the inside which can damage
the electronic circuits.
Do not try to open the unit in any other way than that which is indicated
•
here.
Do not drop the unit. Do not knock or shake it either. If it is treated
•
roughly the circuits and precision mechanics can be broken.
Do not use strong chemicals to clean the unit.
•
The advice above applies to the unit, battery, mains adapter and other
accessories. If the phone is not working as it should, please contact the
place of purchase for service. Don’t forget the receipt or a copy of the
invoice.
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