D-Link DHP-W311AV Service Manual
Version 3.00| 09/11/2014
User Manual
PowerLine AV500 Wireless N Mini Extender Starter Kit
DHP-W311AV (DHP-308AV & DHP-W310AV)
Preface
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization
of such revisions or changes.
Manual Revisions
Revision Date Description
1.0 20 November, 2012 • Initial release for A1 version
3.0 11 September, 2014 • add ErP statement
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries.
All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.
Copyright © 2014 by D-Link Corporation.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from D-Link Systems, Inc.
This purpose of this product is to create a constant network connection for your devices. As such, it does not have a standby mode or use a power
management mode. If you wish to power down this product, please simply unplug it from the power outlet.
Power Usage
This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power-saving Network Standby
mode within 1 minute of no packets being transmitted. If it is not needed during certain periods of time, it can be unplugged to save energy.
DHP-W310AV:
Networked standby mode: 4.11W
DHP-308AV:
Networked standby mode: 2.22W
2D-Link DHP-W311AV User Manual
Table of Contents
Table of Contents
Preface ................................................................................................ 2
Manual Revisions .............................................................................................2
Trademarks ........................................................................................................ 2
Power Usage .....................................................................................................2
Product Overview ..............................................................................5
Package Contents ........................................................................................... 5
System Requirements ....................................................................................6
Introduction ...................................................................................................... 6
Hardware Overview ........................................................................................ 8
DHP-W310AV ........................................................................................... 8
DHP-308AV .............................................................................................10
Connections .....................................................................................10
LEDs .....................................................................................................11
Hardware Installation .....................................................................12
Wireless Installation Considerations ......................................................13
MAC Address Filter...............................................................................22
Advanced Wireless ...............................................................................23
User Limit ................................................................................................24
Tools ...................................................................................................................25
Admin .......................................................................................................25
System ......................................................................................................26
Firmware..................................................................................................27
Time ..........................................................................................................28
System Check ........................................................................................29
Status .................................................................................................................30
Device Info ..............................................................................................30
Logs ...........................................................................................................31
Statistics ...................................................................................................32
Wireless ....................................................................................................33
IPv6 ............................................................................................................34
Support .............................................................................................................35
Powerline Installation Considerations ...................................................14
Safety .................................................................................................................15
DHP-W310AV Conguration ...........................................................16
Setup ..................................................................................................................16
Hybrid Link Setup ................................................................................17
Wireless Settings ..................................................................................18
LAN Settings ..........................................................................................19
LAN Settings - Static IP .................................................................20
PLC Settings ..........................................................................................21
Advanced .........................................................................................................22
Wireless Security .............................................................................36
What is WEP? ...................................................................................................36
What is WPA? ...................................................................................................37
Conguring WEP ...........................................................................................38
Conguring WPA/WPA2 Personal ............................................................39
Connecting to a Wireless Network .................................................40
Using Windows
Using Windows® 7 ..........................................................................................42
Using Windows Vista® ..................................................................................45
®
8 .........................................................................................40
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Table of Contents
Conguring Wireless Security..........................................................47
Using Windows
®
XP .......................................................................................49
Conguring WPA-PSK .........................................................................50
Troubleshooting ..............................................................................52
Wireless Basics ................................................................................54
What is Wireless? ...........................................................................................55
How does wireless work? ..................................................................55
Wireless Local Area Network (WLAN) ...........................................55
Networking Basics ...........................................................................58
Check your IP address ..................................................................................58
Statically Assign an IP address ..................................................................59
Technical Specications (DHP-W310AV) .......................................60
Technical Specications (DHP-308AV) ...........................................62
4D-Link DHP-W311AV User Manual
Section 1 - Product Overview
D-Link DHP-W310AV PowerLine AV500 Wireless N Mini Extender
D-Link DHP-308AV PowerLine AV500 Mini Adapter
CAT5 Ethernet Cable (x2)
Product Overview
Package Contents
Wi-Fi Conguration Note
CD-ROM with User Manual
Wi-Fi Conguration Card
5D-Link DHP-W311AV User Manual
Section 1 - Product Overview
Network Requirements
• IEEE 802.11n or 802.11g wireless clients
• 10/100 Ethernet clients
Browser Requirements
• Internet Explorer 7.0 or higher
• Firefox 3.5 or higher
• Safari 4.0 or higher
• Chrome 8.0 or higher
CD Requirements
• Windows® 7 / Vista® /XP /8 /Mac OS 8 above
• CD-ROM drive
• PC with 1.5 Ghz processor
• 1 GB memory
System Requirements
Introduction
The DHP-W311AV PowerLine AV500 Wireless N Mini Extender Starter Kit includes a DHP-308AV and a DHP-W310AV that together allow you to
connect both wired and wireless computers, high-denition TVs, networking devices, and gaming consoles using the most pervasive medium in
your home - the electrical wiring. Share Internet connections and experience smooth le transfers, streaming multimedia, online gaming and more.
The Powerline AV500 Wireless N Mini Extender features easy plug-and-play installation and can be connected to any Ethernet-enabled device.
The PowerLine PowerLine AV500 Wireless N Mini Extender Starter Kit incorporates the latest AV technology to improve on older AV speeds. This fast
transmission speed provides ample bandwidth suitable for streaming high-quality video HDTV signals while simultaneously providing high-speed
Internet access throughout the home. With Quality of Service (QoS) support, the performance of applications which require real-time communication,
such as VoIP phonecalls and multiplayer online games, will not be compromised even while streaming Internet TV and music.
6D-Link DHP-W311AV User Manual
Section 1 - Product Overview
Data Transmission Over electrical Wiring
The D-Link DHP-W310AV PowerLine AV500 Wireless N Mini Extender, compliant with the HomePlug AV standard, uses your home’s existing electrical
1
wiring
to create a network or extend your existing network. It turns every power outlet into a potential network connection to access digital media
devices, game consoles, print servers, computers, and network storage devices throughout your home. Additionally, Wireless N provides high speed
transfers without the need for unsightly network cables.
Faster Wireless Speeds & Wider Operational Range
The Wireless N technology incorporated into the DHP-W310AV oers increased speed and range beyond standard 802.11g technology. Initial wireless
setup can be accomplished quickly, thanks to a convenient setup wizard. WPA and WPA2 encryption keep your network trac safe and secure.
Ideal For Bandwidth-Intensive Applications
The DHP-W310AV is capable of delivering Powerline AV data transfer rates even higher than the old AV standard. This rapid transmission speed makes
it ideal for bandwidth-intensive applications, guaranteeing smooth HD video streaming, clear VoIP calls, and lag-free online gaming experiences.
In addition, it prioritizes Internet trac, ensuring that multimedia applications do not experience glitches while web surng and downloads are in
progress. This device provides ample network bandwidth, enabling digital home consumers to tap into existing electrical wiring for high-quality
multimedia streaming.
Convenient Setup and Secure Operation
The DHP-W311AV devices plug directly into a power outlet, and do not require any additional power cables. Extend your home network by connecting
multiple devices in the farthest corners of your home via Ethernet cable or Wireless N. For convenient setup, wired or wireless encryption keys can be
quickly congured with the push of a button on top of the device. The adapter implements 128-bit AES data encryption to protect the network from
unauthorized wiretapping. With hassle-free plug and play installation, the DHP-W311AV is an ideal solution to create a wall-to-wall home network.
1
Power outlets and electrical wiring must all be part of the same electrical system. Certain electrical conditions in your home, such as wiring condition and conguration, may aect the performance of this product.
Additional D-Link Powerline AV adapters are required to add new devices to the network. A minimum of two D-Link Powerline AV Network Adapters are required to create a network. Connecting this product to a power
strip with a surge protector may adversely aect the performance of this product. For best results, plug the adapter directly into a wall outlet.
7D-Link DHP-W311AV User Manual
Section 1 - Product Overview
Hardware Overview
DHP-W310AV
Connections
1 3
2
Push this button to create a secure Powerline connection with another adapter.
1
2
3
Common Connect Button
RJ-45 10/100BASE-TX Ethernet Port Connects to Digital Media Devices, PCs, Game Consoles, Network Storage Devices
Reset Button Press and hold the button for 5 seconds to reset to factory default.
More on this connection is available at “Hardware Installation” on page 12 . It can also
be used to connect using Wi-Fi Protected Setup (WPS). To connect using WPS, press
this button, then press the WPS button on your wireless client.
8D-Link DHP-W311AV User Manual
Section 1 - Product Overview
Hardware Overview
LEDs
1
2
3
4
1 Power LED
2 Wireless LED A solid light indicates that the wireless segment is ready.
3 Powerline LED A solid light indicates that a Powerline connection is established.
4 Ethernet LED A solid light indicates a connection to an Ethernet-enabled device.
A solid light indicates a proper connection to the power supply. A blinking light indicates it is in
sleep mode or seeking a Powerline connection.
9D-Link DHP-W311AV User Manual
Section 1 - Product Overview
Hardware Overview
DHP-308AV
Connections
1
2
RJ-45 10/100BASE-TX Ethernet Port Connects to Digital Media Devices, PCs, Game Consoles, Network Storage Devices
1
2
Simple Connect Button
Use this button to set up a Powerline network. Press and hold the button for 10
seconds to reset to factory default
10D-Link DHP-W311AV User Manual
Section 1 - Product Overview
Hardware Overview
DHP-308AV
LEDs
1
2
3
1 Power LED
2 Powerline LED A solid light indicates that a Powerline connection is established.
3 Ethernet LED A solid light indicates a connection to an Ethernet-enabled device.
A solid light indicates a proper connection to the power supply. A blinking light indicates it is in
sleep mode (after 5 minutes of inactivity) or seeking a Powerline connection.
11D-Link DHP-W311AV User Manual
Section 2 - Installation
Hardware Installation
Power
Plug the DHP-308AV into a wall outlet near your router. Plug the DHP-W310AV into a wall outlet where you want to extend your network. The Power
LED on both will turn on to indicate they are receiving power. This may take up to 60 seconds.
Connect the Devices
Press the Common Connect Button on the DHP-308AV for 3 seconds. Then, press the Common Connect Button on the DHP-W310AV for 3 seconds.
This must be done within two minutes after pressing the Common Connect Button on the DHP-308AV. The Powerline devices will reboot.
Note: Network connectivity is conrmed when the Powerline LEDs on both Powerline devices are steadily lit. This will indicate that your
network is now secure.
Plug in the Ethernet Cable
You should already own a router connected to a modem. Connect one of the supplied Ethernet cables between your router and the DHP-308AV.
Connect the other Ethernet cable between your DHP-W310AV and your computer. Read the guidelines on the following pages, and continue to
“DHP-W310AV Conguration” on page 16.
Adding More Devices (optional)
If you have more Powerline devices now or in the future, you may add them to your network in the same way as above. Be sure to press the Common
Connect Button on the new device, then the Common Connect Button on the existing network.
ROOM A ROOM B ROOM C
DHP-308AV
iPad iPad
RouterInternet
DHP-W310AV
Notebook Notebook
DHP-W310AV
12D-Link DHP-W311AV User Manual
Section 2 - Installation
Wireless Installation Considerations
The DHP-W310AV lets you access your network using a wireless connection from anywhere within the operating range of your wireless network.
Keep in mind that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through may limit the
range. Typical ranges vary depending on the types of materials and background RF (radio frequency) noise in your home or business. The key to
maximizing wireless range is to follow these basic guidelines:
1. Keep the number of walls and ceilings between the DHP-W310AV and other network devices to a minimum. Each wall or ceiling can reduce your
adapter’s range by 3-90 feet (1-30 meters.) Position your devices so that the number of walls or ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (.5 meters) at a 45-degree angle appears to be almost 3 feet (1
meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick! Position devices so that the signal will travel straight through a wall or
ceiling (instead of at an angle) for better reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may have a negative eect on range. Try to position the wireless
DHP-W310AV and computers so that the signal passes through drywall or open doorways. Materials and objects such as glass, steel, metal, walls
with insulation, water (sh tanks), mirrors, le cabinets, brick, and concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.
5. If you are using 2.4GHz cordless phones or wireless products such as ceiling fans, lights, and home security systems, your wireless connection
may degrade dramatically or drop completely. Make sure your 2.4GHz phone base is as far away from your wireless devices as possible. The base
transmits a signal even if the phone is not in use.
13D-Link DHP-W311AV User Manual
Section 2 - Installation
Powerline Installation Considerations
Plan the location of your Powerline devices:
1. Connect Powerline devices to electrical outlets that are not controlled by a wall switch to avoid accidentally turning o
power to the device.
2. Do not connect the Powerline devices to an extension cord, surge protector, or
power strip as this might prevent it from working correctly, or negatively impact
network performance.
3. Avoid using the Powerline devices in an electrical outlet that is located near an
appliance that uses a lot of power, such as a washer or dryer, or a refrigerator. This
may prevent the adapter from working correctly, or negatively impact network
performance.
4. Verify that your Powerline devices are electrically rated to operate with the power
available in your location.
5. To help prevent against electrical shock, be sure to plug the power cables into properly grounded electrical outlets.
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Section 2 - Installation
Safety
Please read all of the safety and operating instructions before using your device:
1. Do not open the device or attempt to repair or service the device.
3. Ensure that the device is plugged into the wall in a vertical position.
4. Use the device in a dry location, and avoid placing it in humid environments.
5. Do not submerge the device in liquid or attempt to clean it with liquids or solvents. To clean the device, disconnect it
from the power outlet and use a damp towel.
6. Keep the device out of direct sunlight.
7. Do not cover or block the vents on the device.
8. Make sure that the device has adequate room for ventilation.
9. Avoid placing the device near a heater or radiator.
15D-Link DHP-W311AV User Manual
Section 3 - Conguration
DHP-W310AV Conguration
Setup
This section covers conguration of your DHP-W310AV. The DHP-308AV does not require conguration other than the intial Powerline connection.
If you wish to change the default settings or optimize the performance
of the DHP-W310AV, you may use the web-based conguration utility.
To access the conguration utility, open a web browser such as Internet
Explorer and enter either http://dlinkapWXYZ.local. (this is on the Wi-Fi
Conguration Card) or http://192.168.0.50 in the address eld.
By default, Admin will be the User Name . Leave the password blank.
If you receive a “Page Cannot be Displayed” error, please refer to
“Troubleshooting” on page 52 for assistance.
You will automatically proceed to the Setup heading after logging in.
16D-Link DHP-W311AV User Manual
Section 3 - Conguration
Hybrid Link Setup
Use the wizard’s on-screen incstructions to conveniently set up your network if you have not yet. You can also manually congure your network
using Settings. Wi-Fi settings are covered at “Wireless Settings” on page 18 and Powerline settings are at “PLC Settings” on page 21.
17D-Link DHP-W311AV User Manual
Section 3 - Conguration
Wireless Settings
The DHP-W310AV lets you customize your wireless settings for your access point. This device allows you to extend your current network so you can
roam about the house while staying connected the entire time.
Wireless Network
Name:
Enable Auto
Channel Scan:
Wireless Channel:
Wireless Security &
WPA:
Service Set Identifier (SSID) is the name
of your wireless network. Create a name
using up to 32 characters. The SSID is casesensitive.
The Auto Channel Scan setting can be
selected to allow the DHP-W310 to choose
the channel with the least amount of
interference.
By default the channel is set to 1. The
Channel can be changed to t the channel
setting for an existing wireless network or
to customize the wireless network. If you
enable Auto Channel Selection, this option
will be greyed out.
WPA/WPA2 is more secure than WEP. WEP
should only be used if you have older devices
that are unable to use WPA. Use of TKIP/AES
security framework provides the optimum
mix of security and compatibility. Please
refer to “Wireless Security” on page 36 for more
information.
Password:
Choose a password that is strong. A good password uses both letters and numbers in unpredictable places. Example bad
passwords could be password or 12345678.
18D-Link DHP-W311AV User Manual
Section 3 - Conguration
LAN Settings
This section will allow you to change the local network settings of the DHP-W310AV and to congure the DHCP settings.
Device Name:
LAN Connection
Type:
IPv6 Connection
Type:
LAN IPv6 Address
Settings:
Save Settings:
Enter the Device Name of this DHP-W310AV.
You will use this name to connect to it
through a web browser. The default name
is listed on your Wi-Fi Conguration Card.
Use the drop-down menu to select Dynamic
IP (DHCP) to automatically obtain an IP
address on the LAN/private network. For
Static IP setup, see the next page.
Your Internet Service Provider (ISP) may
require this to be set a certain way for
Internet access. Contact your ISP regarding
such requirements.
This shows the current IPv6 address of the
DHP-W310AV on your network.
Click Save Settings to save and activate the
new changes.
19D-Link DHP-W311AV User Manual
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