WARNING: Read and understand this
manual before assembling, starting, or servicing heater. Improper use of heater can
cause serious injury, property damage, or
death. Keep this manual for future reference.
FOR YOUR SAFETY
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, immediately call your
gas supplier.
PROPANE/LP GAS OUTDOOR
PATIO HEATER
OWNER’S MANUAL
FOR YOUR SAFETY
Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
LISTED
Fill In For Your Records
Model No. ___________________
(Located on side panel)
Serial No. ___________________
(Located near piezo ignitor)
Date of Purchase _____________
Gas-Fired Infrared Patio Heater
28BN
Save this manual for future reference.
Save this manual for future reference.
SAFETY INFORMATION
2
TABLE OF CONTENTS
SAFETY INFORMATION ............................................................ 2
TECHNICAL SERVICE ............................................................... 8
ILLUSTRATED PARTS BREAKDOWN AND PARTS LIST ......... 9
WARRANTY AND REPAIR SERVICE ......................... Back Page
WARNINGS
WARNING: This product contains and/or generates
chemicals known to the State of California to cause
cancer or birth defects, or other reproductive harm.
WARNING: Fire, burn, inhalation, and explosion
hazard. Keep solid combustibles, such as building
materials, wood, vinyl siding, paper or cardboard, a
safe distance away from the heater as recommended
by the instructions. Never use the heater in spaces
which do or may contain volatile or airborne combustibles, or products such as gasoline, solvents, paint
thinner, dust particles or unknown chemicals.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury,
property damage, or death. Read the installation,
operating, and maintenance instructions thoroughly
before installing or servicing this equipment.
The heater is designed for use as an infrared patio heater in
accordance with the applicable requirements CSA 5.90 U.S Infrared
Patio Heaters and the requirements of UL's outline of investigation
for gas-fired Infrared Patio Heaters operated at high pressures.
Other standards govern the use of fuel gases and heating products
for specific uses. Your local authority can advise you about these.
The primary purpose of outdoor patio heaters is to provide heating
of residential and nonresidential spaces. Properly used, the heater
provides safe economical heating.
We cannot foresee every use which may be made of our heaters.
CHECK WITH YOUR LOCAL FIRE SAFETY AUTHORITY
IF YOU HAVE QUESTIONS ABOUT HEATER USE.
Carbon Monoxide Poisoning: Some people are more affected by
carbon monoxide than others. Early signs of carbon monoxide
poisoning resemble the flu, with headaches, dizziness, and/or nausea. If you have these signs, the heater may not be working properly.
Get fresh air at once! Have heater serviced.
Propane/LP Gas: Propane/LP gas is odorless. An odor-making agent
is added to propane/LP gas. The odor helps you detect a propane/LP
gas leak. However, the odor added to propane/LP gas may fade.
Propane/LP gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual
for reference. It is your guide to safe and proper operation of this heater.
• Install and use heater with care. Follow all local ordinances and
codes. In the absence of local ordinances and codes, refer to the
Standard for Storage and Handling of Liquefied Petr oleum Gas,
ANSI/NFPA 58. This instructs on the safe storage and handling
of propane/LP gases.
• Use only propane/LP gas set up for vapor withdrawal in a 20 lb.
cylinder. Cylinder must be constructed and marked in accordance with specifications for propane/LP cylinders of the U.S.
Department of Transportation (DOT). The cylinder must be provided with a shutoff valve terminating in a propane/LP supply
cylinder valve outlet. The valve must have external threads and
marked "Use with Type 1" and a safety relief device having a
direct communication with the vapor space of the cylinder. The
cylinder used must include a collar to protect the cylinder valve.
• For outdoor use only. Do not use heater indoors or in any
unventilated or enclosed areas. This heater uses oxygen. Do not
use in unventilated or enclosed areas where carbon monoxide
poisoning may occur.
• Do not use heater in basement or below ground level. Propane/LP
gas is heavier than air. If a leak occurs, propane/LP gas will sink
to the lowest possible level.
• Keep appliance area clear and free from combustible materials, gasoline, paint thinner, and other flammable vapors and liquids. Dust is
combustible. Do not use heater in areas with high dust content.
• Minimum heater clearances from combustibles: Back: 18 inches;
Top, Front and Sides: 42 inches (see Figure 1, page 3).
• Before each use, check heater for leaks. Never use an open flame
to check for a leak. Apply a mixture of liquid soap and water to
all joints. Bubbles forming show a leak. Correct all leaks at once.
• Keep propane/LP cylinder below 100° F (38°C).
• Use only the hose and factory preset regulator provided with the
heater. Do not adjust regulator as gas leaks may occur.
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107396-01F
SAFETY INFORMATION
Continued
SAFETY INFORMATION
UNPACKING
3
3
• Check hose before each use of heater . Disconnect hose with 9/16"
wrench. Pull hose down to the base and check for tears and abrasions in hose and on regulator. If highly worn or cut, replace with
hose specified by manufacturer before using heater.
• Do not alter heater. Keep heater in its original state.
• Do not use heater if altered.
• Locate heater on stable and level surface.
• Do not operate heater while sleeping or leave heater unattended.
• Keep children and animals away from heater.
• Never move, handle, or service a hot or operating heater. Severe
burns may result. Y ou must wait 20 minutes after turning heater of f.
• To prevent injury, wear gloves when handling heater.
• Turn off heater valve and gas supply to heater when not in use.
• Use only original replacement parts. This heater must use design-specific parts. Do not substitute or use generic parts. Improper replacement parts could cause serious or fatal injuries.
• Always remove gas hose from propane/LP cylinder, after each
use. Always store propane/LP cylinder outdoors. Never store propane/LP cylinder in an enclosed area. Never store cylinder near
high heat, open flame, or where temperatures exceed 100ºF (38°C).
• Certain materials or items, when stored under heater, will be
subjected to radiant heat and could be seriously damaged.
• Shut heater off immediately if flashback occurs (flame inside
burner tube). Have heater serviced.
• Do not hang clothing or other flammable materials either on or
near heater.
• Never attempt to use heater or any components that have been
damaged or exposed to accidental fire.
• If tip switch activates, turn valve to OFF position and wait 5
minutes to cool before relighting.
• If you smell gas or suspect a leak, shut off propane/LP cylinder
valve at once. Ventilate area. Do not strike a match or create any
flame or electric spark. Find and correct leak before attempting
to light any appliance.
• Do not block intake air openings, see Figure 12, page 6.
• Any guard or other protective device removed for servicing must
be replaced prior to operating the heater.
• Surface temperatures become very hot when operating heater.
Children and adults should stay away to avoid burns or clothing
ignition.
• Young children should be carefully supervised when they are in
the area of the heater.
• Installation and repair should be done by a qualified service person.
The heater should be inspected before use and at least annually by
a qualified service person. More frequent cleanings may be required
as necessary. It is imperative that control compartments, burners,
and circulating air passageways of the heater be kept clean.
• Clean inside of control box regularly . Remove screws from control box to open. Clean area with hands or wet rag. Reinstall
control box.
CAUTION: The gas pressure regulator provided
with this appliance must be used. This regulator is
set for an output pressure of 48.6" W.C. (1.8 P.S.I.).
• Specifications:
Minimum inlet gas pressure: 11" W.C.
Maximum inlet gas pressure: 54" W.C.
Required manifold pressure: 48.6" W.C.
• Propane/LP gas cylinder is not provided. Use a 20 lb. propane/LP
gas cylinder marked propane. The cylinder supply system must
be arranged for vapor withdrawal. The cylinder used must include
a collar to protect the cylinder valve. The cylinder must be provided with a shutoff valve terminating in a propane/LP gas supply
cylinder valve outlet specified, as applicable, for connection no.
510 in the Standard for Compressed Gas Cylinders Valve Outletand Inlet Connections, ANSI/CGA-V-1, or connection no. 600 in
the Compressed Gas Association’s Limited Standard CylinderValve Outlet Connection for Propane Small Valve Series or combination propane/LP gas cylinder valve and quick-disconnect assembly complying with 1.16.5-c and a safety relief device having
a direct communication with the vapor space of the cylinder.
42"
42"
18"
Figure 1 - Clearances from Combustibles
UNPACKING
1.Remove all packing items applied to heater for shipment.
2.Remove all items from carton.
3.Check all items for shipping damage. If heater is damaged,
promptly inform dealer where you bought heater.
107396-01F
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TOOLS REQUIRED
4
ASSEMBLY
TOOLS REQUIRED
• #2 Phillips screwdriver
• 9/16" Open end wrench
ASSEMBLY
Assemble the heater in the approximate location it will be used to
minimize moving heater once assembled.
1.Position base on floor with open side down.
2.Locate right wrapper and left wrapper. Place one side to base
and secure using 5 screws provided. Repeat for other side (see
Figure 2).
3.Locate center wrapper. The center wrapper is angled at the
bottom and has a hole on either side of the front at the top.
Slide J-clips over holes on open side of center wrapper with
short side to the outside of center wrapper (see Figure 3).
Left
Wrapper
Right
Wrapper
Screw
Base
(Front)
4.Align holes on center wrapper with holes on left and right wrappers. Using screws provided, attach center wrapper to left and
right wrappers and base from inside the assembly (see Figure 4).
5.Insert back plate up through the base and wrapper assembly
and attach to left and right wrappers with 4 screws provided
(see Figure 5). The back plate will be under the wrapper flanges
as shown in Figure 5.
Back
Plate
Screw
Base/Wrapper
Assembly
Figure 4 - Attaching Back Plate
Figure 2 - Attaching Left and Right Wrappers to Base
Short Leg of J-Clip
on Outside of Wrapper
Center
Wrapper
Figure 3 - Attaching Center Wrapper to Base Assembly
J-Clips
Base
Angled End
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Screw
Base
Assembly
Back Plate
Figure 5 - Back Plate Location
Back Plate Under
Wrapper Flanges
Wrapper
Flanges
107396-01F
ASSEMBLY
Continued
ASSEMBLY
5
5
6.Place lower mast inside base assembly (see Figure 6). Bottom of
lower mast has cut out section that slips into base assembly . Using 10 screws provided, attach to base assembly and back plate.
7.Remove 4 screws from control cover on back of upper mast
assembly (see Figure 7). Carefully pull control cover from assembly and unplug electrode wire from piezo ignitor. The ignitor will stay assembled to the control cover.
8.Slide upper mast assembly over lower mast and install using
4 screws provided (see Figure 8).
Lower Mast
Screw
Bottom of
Lower Mast
Center
Wrapper
Back
Plate
Base Assembly
9.Using hose and regulator assembly provided, route hose up through
mast from inside base assembly. Screw hose fitting onto inlet of
valve and tighten with 9/16" open end wrench (see Figure 9).
10. Using only a 20 lb. propane/LP cylinder, not included (see
safety information for proper cylinder selection), connect the
hose/regulator assembly to the cylinder (see Figure 10). When
connecting regulator assembly to cylinder valve, hand tighten
nut clockwise to a positive stop. DO NOT use a wrench to
tighten. Use of a wrench may damage quick closing coupling
nuts and result in a hazardous condition.
Gas Valve Inlet
Gas Hose/
Regulator
Assembly
Figure 6 - Attaching Lower Mast
Control Cover
Screw
Upper Mast
Assembly
Electrode
Wire
Piezo Ignitor
Figure 7 - Removing
Control Cover
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107396-01F
Upper Mast
Assembly
Screw
Lower
Mast
Figure 8 - Attaching Upper
Mast Assembly
Base
Figure 9 - Installing Hose and Regulator Assembly
20 lb. Propane/LP
Cylinder
Hose/Regulator
Assembly
Figure 10 - Connecting Hose/Regulator Assembly to Propane/LP
Cylinder
ASSEMBLY
OPERATION
6
ASSEMBLY
Continued
11. Place the cylinder inside the base with the regulator to the front
of base assembly. Make sure the bottom collar of the cylinder
is in front of the tab in the base (see Figure 11).
12. Verify valve on heater is in OFF position.
13. T urn cylinder supply valve fully counterclockwise to the OPEN
position.
14. Use a soapy water solution to check all connections for leaks
before attempting to light heater. If leak is found, turn cylinder
valve to CLOSE and do not use until all leaks are corrected.
15. T urn cylinder supply valve fully clockwise to CLOSE position.
16. Plug ignitor wire back into piezo ignitor and replace control
cover (see Figure 7, page 5).
20 lb.
Propane/LP
Tab in
Base
Cylinder
17. Install knob onto gas valve stem aligning “d-flat” (see Figure 13).
18. Install shoulder screw, provided, into center hole at bottom of
back plate (see Figure 13).
19. Place cylinder cover over this screw while inserting tab in base
(see Figure 13).
Slide Over
Shoulder Screw
Ventilation
Openings
Tab
Figure 13 - Installing Cylinder Cover
Cylinder
Cover
Shoulder
Screw
OPERATION
Figure 11 - Installing Propane/LP Cylinder
Intake Air Opening
Intake Air
Openings on
Both Sides of
Cover
Piezo Ignitor
Figure 12 - Installing Gas Valve Knob
Gas Valve
Stem
Gas Valve
Knob
LIGHTING INSTRUCTIONS
1.Remove cylinder cover by lifting up and out.
2.Using only a 20 lb. propane/LP cylinder, not included (see safety
information for proper cylinder selection), connect the hose/regulator assembly to the cylinder (see Figure 10, page 5). The hose
should already be connected to the heater. When connecting
regulator assembly to cylinder valve, hand tighten nut clockwise to a positive stop. DO NOT use a wrench to tighten. Use
of a wrench may damage quick closing coupling nuts and result in a hazardous condition.
3.Place the cylinder inside the base with the regulator to front of
base assembly. Make sure the bottom collar of the cylinder is
in front of the tab in the base (see Figure 11).
4.Turn heater valve to OFF position.
5.Turn cylinder supply valve fully counter clockwise to OPEN
position.
6.Use a soapy water solution to check the connection. For leaks
before attempting to light heater. If leak is found, turn cylinder
valve to CLOSE and do not use until all leaks are corrected.
7.Replace cylinder cover by sliding cover over shoulder screw
while inserting tab in base (see Figure 13).
8.Push knob in and turn counter clockwise to the PILOT position.
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107396-01F
OPERATION
STORAGE
MAINTENANCE
REPLACEMENT PARTS
7
7
OPERATION
Continued
9.Push knob in and quickly press IGNITOR button (see Figure 14).
Repeat until heater is lit. This can be easily done by placing
index finger in access hole on left of control cover and pushing ignitor with thumb (see Figure 14).
10. Continue holding knob in for approximately 30 seconds. Heater
should remain lit in the LOW heat setting.
11. For more heat, press knob and rotate counterclockwise to
HIGH setting.
12. If RELIGHTING, wait 5 minutes for heater to cool and gas to
clear, then follow steps 4 through 11.
Control Knob
Access
Hole in
Control Box
Piezo
Ignitor
Figure 14 - Piezo and Control Knob Locations
SHUTDOWN INSTRUCTIONS
1.Press control knob and rotate clockwise to OFF position.
WARNING: Never attempt to service heater while
it is connected to propane/LP supply, operating, or
hot. Severe burns can occur. Any guard or other
protective device removed for servicing must be
replaced prior to operating the heater.
1.Keep heater clean. Remove any debris from ventilation openings (see Figures 12 and 13, page 6).
2.Inspect heater before each use. Check connections for leaks. Apply mixture of liquid soap and water to connections. Bubbles forming show a leak that must be corrected. Correct all leaks at once.
3.Inspect hose/regulator assembly before each use. If hose is highly
worn or cut, replace it immediately . At least annually , remove hose/
regulator assembly from heater to inspect entire length of hose.
4.Spiders and insects can create a dangerous condition that may
damage heater or make it unsafe. Keep burner area clean of all
spiders, webs, or insects.
5.Have heater inspected yearly by a qualified service person.
REPLACEMENT PARTS
WARNING: Use only original replacement parts. This
heater must use design-specific parts. Do not substitute
or use generic parts. Improper replacement parts could
cause serious or fatal injuries. This will also protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
STORAGE
CAUTION: Disconnect heater from propane/LP
supply cylinder.
1.Do not store heater while attached to propane/LP cylinder . Close
cylinder valve. Remove the hose/regulator assembly from the
propane/LP cylinder by turning the fuel gas connector nut
clockwise.
2.Store propane/LP cylinder in safe manner. Refer to Chapter 5
of Standard for Storage and Handling of Liquefied PetroleumGases, ANSI/NFPA 58. Follow all local codes. Always store
propane/LP cylinders outdoors. Never store propane/LP cylinder in an enclosed area.
3.Store in a dry, clean, and safe place.
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107396-01F
Contact authorized dealers of this product. If they can’t supply
original replacement part(s), either contact your nearest Parts Central or call DESA Heating Products’ Technical Service Department
at 1-866-672-6040.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your heater
• purchase date
• how heater was malfunctioning
In most cases, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original
replacement part(s), either contact your nearest Parts Central listed in
the Authorized Service Center booklet supplied with heater or call
DESA Heating Products at 1 -866-672-6040 f or referral information.
When calling DESA Heating Products, have ready
• model number of your heater
• the replacement part number
TROUBLESHOOTING
8
TECHNICAL SERVICE
TROUBLESHOOTING
You may have further questions about this heater. If so, contact DESA
Heating Products’ Technical Service Department at 1-866-672-6040
or visit our web site at www.desatech.com.
WARNING: Never attempt to service heater while
it is connected to propane/LP supply, operating, or
hot. Severe burns can occur.
SYMPTOMPOSSIBLE CAUSEREMEDY
Burner fails to light
Burner lights but goes out
when automatic control
valve button is released
Maximum burn rate is low
1. Propane/LP supply valve closed on
propane/LP cylinder
2. Blockage in burner/orifice elbow/hose and
regulator assembly
3. Piezo ignition system not sparking
1. Not enough warm-up time
2. Low gas pressure
3. Thermocouple loose or needs to be replaced
4. Automatic control valve needs to be replaced
1. Low gas pressure
2. Low fuel supply
3. Restriction in burner/orifice elbow/hose and
regulator assembly
1. Open propane/LP supply valve slowly
2. Clean burner/replace orifice elbow/hose and
regulator assembly
3. Verify ignitor electrode gap is .20". Check wire
lead for damage. Replace piezo ignitor and/or
ignitor electrode as necessary
1. Relight, hold automatic control valve button in
30 seconds
2. Check propane/LP cylinder for proper gas supply
3. Tighten connection or replace thermocouple
4. Replace automatic control valve assembly
1. Check gas supply; check regulator output
2. Consult propane/LP gas supplier
3. Clean burner/replace orifice elbow/hose and
regulator assembly
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA Heating Products’ Technical
Service Department at 1-866-672-6040. When calling please have
your model and serial numbers of your heater ready.
You can also visit DESA Heating Products’ technical service web
site at www.desatech.com.