Denon S-5B Service Bulletin

100 Corporate Drive Mahwah, NJ 07430

Service Bulletin

No. : DZ10-091
Date:

October 14, 2010

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Model: S-5BD

Subject: Correction of the firmware of DPMS (D&M Product Management

Server).

Countermeasure is applicable only upon claim from the customer.

Symptom: 1) "AutoLipSync" does not work.

2) DVD disc Schiller "Tagtraum" might be not reproduced.

3) When DVD software "15 Minutes" was reproduced, the unit might stop.

4) When BD software "THE HAPPENING" was reproduced, a menu screen does
not output after updating of the unit for BD “AVATAR”.

5) When BD software "Clash of the Titans" was reproduced, a sound might be
outputted.

6) Shortened time of the interval between turn on the power to operation being
enabled.

7) We are modified unit by indication from the DVD Copy Control Association
(DVD CCA).

Solution: We corrected the firmware so that no malfunction occurs

METHOD OF UPDATE via DPMS (D&M Product Management Server)

Caution: It is necessary to initialize the unit before the update work begins. The

customer has to initialize their BD/DVD Player. Please update the firmware after
you confirm this matter to the customer beforehand.

Updating the firmware (Refer to the Service Manual pg. 32).

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The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.

CONFIDENTIALITY NOTICE:

Confirmation of the version:
(1) Press the "OPEN/CLOSE" button and open the Disc Tray.
(2) Remove the Disc from the Tray.
(3) Please confirm! "NO DISC" on the FL Display.
(4) While pushing the "SOURCE" and "SKIP -" button, plug in AC CORD.
(5) The version of the firmware will be indicated on the FL Display.
(6) Push the "STATUS" button on the Remote controller, version of the each
firmware will be indicated on the FL Display.

The new firmware version:

Serial Number Range:

Please apply the above modification to the models in the following serial numbers.

***3300001 ~ 01033*****

______________________________________________________________________________________

The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.

CONFIDENTIALITY NOTICE: