Delonghi ECAM550.65.SB, ECAM550.65.MS, ECAM550.65.W Instruction manuals

CONTENTS

1. INTRODUCTION ..........................................7

1.1 Letters in brackets .........................................7

1.2 Troubleshooting and repairs ..........................7

1.3 Download the App! .......................................7

2. DESCRIPTION.............................................7

2.1 Description of the appliance (page 3 - A) ......7

2.2 Description of the homepage (main screen)

(page 2 - B) ...................................................7

2.3 Description of the accessories (page 2 - C ) ....8

2.4 "Cleaning the milk container" (page 2 - D) ....8

3. SETTING UP THE APPLIANCE ..............8

4. TURNING THE APPLIANCE ON .............8

5. TURNING THE APPLIANCE OFF ....................8

6. MENU SETTINGS ................................ 8

6.1 Rinsing ........................................................8

6.2 Descaling ......................................................9

6.3 Water lter ...................................................9

6.4 Beverages settings .......................................9

6.5 Auto-o (standby) .......................................9

6.6 Energy saving ..............................................9

6.7 Coee temperature ......................................9

6.8 Water hardness ..........................................10

6.9 Selecting the language ..............................10

6.10 Beep ...........................................................10

6.11 Bluetooth ...................................................10

6.12 Default values ............................................10

6.13 Statistics .....................................................10

6.14 Customise prole ........................................10

7. MAKING COFFEE .............................. 11

7.1 Selecting the coee aroma ..........................11

7.2 Selecting the coee quantity ......................11

7.3 Making coee using coee beans ...............11

7.4 Making coee using pre-ground coee .......12

7.5 Adjusting the coee mill .............................12

7.6 Tips for a hotter coee.................................12

9. DELIVERING HOT WATER .................. 14

10. CUSTOMISING THE BEVERAGES ....... 14

11. MEMORISING YOUR PERSONAL PROFILE

............................................................... 14

12. CLEANING ...................................... 15

12.1 Cleaning the machine .................................15

12.2 Cleaning the machine's internal circuit .......15

12.3 Cleaning the coee grounds container ........15

12.4 Cleaning the drip tray and condensate tray .15

12.5 Cleaning the inside of the coee machine ..15

12.6 Cleaning the water tank ..............................15

12.7 Cleaning the coee spouts ..........................16

12.8 Cleaning the pre-ground coee funnel .......16

12.9 Cleaning the infuser ....................................16

12.10 Cleaning the milk container ........................16

12.11 Cleaning the hot water/steam connection

nozzle..........................................................16

13. DESCALING ..................................... 16

14. SETTING WATER HARDNESS ............. 18

14.1 Measuring water hardness ..........................18

14.2 Setting water hardness ..............................18

15. WATER SOFTENER FILTER ................. 18

15.1 Installing the lter ......................................18

15.2 Replacing the lter ......................................19

15.3 Removing the lter .....................................19

16. TECHNICAL DATA ...................................... 19

17. DISPLAYED MESSAGES ..................... 20

18. TROUBLESHOOTING .........................24

8. MAKING CAPPUCCINOS AND MILK

BASED COFFEES .......................................12

8.1 Filling and attaching the milk container ......12

8.2 Adjusting the amount of froth .....................13

8.3 Making cappuccinos and milk-based coees

automatically ..............................................13

8.4 Cleaning the milk container after use .........13

6

Before using the appliance, always read the safety warnings.

1. INTRODUCTION

Thank you for choosing this bean to cup espresso and cappuc­cino machine.
Take a few minutes to read this Instruction for Use. This will
avoid all risks and damage to the appliance.

1.1 Letters in brackets

The letters in brackets refer to the legend in the description of
the appliance on pages 2-3.

1.2 Troubleshooting and repairs

In the event of problems, rst try and resolve them by reading
the information given in sections “17. Displayed messages” and
“18. Troubleshooting”.
If this does not resolve the problem or you require further in­formation, you should consult Customer Services by calling the
number given on the annexed "Customer Service" sheet.
If your country is not among those listed on the sheet, call the
number given in the guarantee. If repairs are required, contact
De’Longhi Customer Services only. The addresses are given in
the guarantee certicate provided with the machine.

1.3 Download the App!

A number of functions can be controlled remotely using the
De’Longhi Coee Link App.
In the App, you can also nd information, tips and curious facts
about the world of coee, together with information on your
machine at your ngertips.

This symbol highlights the functions you can control or

consult using the App.
You can also create up to 6 new beverages and save them in your
appliance.

Please note:

Check compatible devices on "compatibledevices.delonghi.
com".

2. DESCRIPTION

2.1 Description of the appliance (page 3 - A)

A1. Beans container lid
A2. Pre-ground coee funnel lid
A3. Beans container
A4. Pre-ground coee funnel
A5. Grinding adjustment dial
A6. Cup shelf
A7. button: to turn the appliance on and o (standby)
A8. Coee spouts (adjustable height)
A9. Hot water/steam connection nozzle
A10. Coee grounds container
A11. Cup tray
A12. Drip tray water level indicator
A13. Drip tray grille
A14. Drip tray
A15. Water tank lid
A16. Water tank
A17. Water softener lter housing
A18. Infuser door
A19. Infuser
A20. Power cord
A21. Condensate tray

2.2 Description of the homepage (main screen)

(page 2 - B)
B1. Display
B2. Selector
B3. Beverage selection menu (other than directly selected

beverages):
DOPPIO+
2X ESPRESSO
CAPPUCCINO+
CAPPUCCINO MIX
B4. Customisable proles (see”11. Memorising your personal

prole”)
B5. : appliance settings menu
B6. menu to customise the beverage settings

Directly selected beverages:

B7. Espresso
B8. Coee
B9. Long
B14. Cappuccino
B13. Latte macchiato
B12. Milk (Hot milk)

B10. Selected aroma (standard or custom)
B11. Selected quantity (standard or custom)

CAFFELATTE
FLAT WHITE
ESPRESSO MACCHIATO
HOT WATER;

7

2.3 Description of the accessories (page 2 - C )

C1. “Total Hardness Test" indicator paper (attached to page 2

of the English instructions)
C2. Pre-ground coee measure
C3. Descaler
C4. Water softener lter (certain models only)
C5. Cleaning brush
C6. Hot water spout
C7. Power cord

2.4 "Cleaning the milk container" (page 2 - D)

D1. Froth adjustment and CLEAN dial
D2. Milk container lid
D3. Milk container
D4. Milk intake tube
D5. Frothed milk spout (adjustable)

3. SETTING UP THE APPLIANCE

Please note!

• The rst time you use the appliance, rinse with hot water

all removable accessories which may come into contact

with water or milk.

• Possible traces of coee in the mill are the result of ope-

rating tests performed on the appliance before sale, proof

of the meticulous care and attention we invest in our

products.

• You should customise water hardness as soon as possible

following the instructions in section “14. Setting water

hardness”.

1. Connect the appliance to the mains supply (g. 1).

2. "SELECT LANGUAGE": Press the selector (B2) correspond-

ing to "NEXT>" until the required language appears on the

display (B1), then press the selector corresponding to the

language.
Follow the instructions indicated on the appliance display:

3. "FILL TANK WITH FRESH WATER": remove the water tank

(A16) (g. 2), open the lid (A15) (g. 3), ll to the MAX line

(marked on the inside of the tank) with fresh water (g. 4),

close the lid and put the tank back in the appliance (g. 5);

4. "INSERT WATER SPOUT": Check that the hot water/steam

spout (C6) is inserted on the connection nozzle (A9) (g. 6)

and place a container holding a minimum of 100 ml under-

neath (g. 8);

5. WATER CIRCUIT EMPTY PRESS OK TO START: press the se-

lector corresponding to " OK" to conrm. The appliance

delivers hot water from the spout (g. 7) then goes o

automatically.
The coee machine is now ready for normal use.

Please note!

• The rst time you use the appliance, you need to make 4-5
cappuccinos before it starts to give satisfactory results.

• The rst time you use the machine, the water circuit is
empty and the appliance could be very noisy. The noise
becomes less as the circuit lls.

• When making the rst 5-6 cappuccinos, it is normal to hear
the noise of boiling water. After this, the noise becomes
less.

• To improve the performance of your appliance, we recom­mend installing a water softener lter (C4) as described
in section “15. Water softener lter”. If your model is not
provided with a lter, you can request one from De'Longhi
Customer Services.

4. TURNING THE APPLIANCE ON

Please note!

Each time the appliance is turned on, it performs an automatic
preheat and rinse cycle which cannot be interrupted. The appli­ance is ready for use only after completion of this cycle.

• To turn the appliance on, press the button (A7-g.

8). The message "HEATING UP UNDERWAY PLEASE WAIT"
appears on the display.

• When heating is complete, the message changes to:
"RINSING UNDERWAY, PLEASE WAIT"; as well as heating
the boiler, this also heats the internal circuits by circulating
hot water.

The appliance is at temperature when the main screen (home­page) appears.

5. TURNING THE APPLIANCE OFF

Whenever the coee machine is turned o after being used to
make coee, it performs an automatic rinse cycle.

• To turn the appliance o, press the button (A7) (g.

8).

• The message
is displayed, then the appliance performs a rinse cycle and
goes o (standby).

Important!

Always turn the appliance o with the button (standby)
before unplugging it from the mains supply.

"TURNING OFF UNDERWAY, PLEASE WAIT"

6. MENU SETTINGS

6.1 Rinsing

Use this function to deliver hot water from the coee spouts
(A8) and hot water spout (C6), if inserted, to clean and heat the
appliance’s internal circuit.

8

Place a container with a minimum capacity of 100ml under the
coee and hot water spouts (g. 7).
To enable the function, proceed as follows:

1. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

2. Press the selector corresponding to " RINSING";

3. After a few seconds, hot water is delivered rst from the
coee spouts, then from the hot water spout (if inserted)
to clean and heat the appliance’s internal circuit. "RINSING
UNDERWAYPLEASE WAIT" appears on the display, togeth­er with a progress bar which lls gradually as preparation
proceeds;

4. To interrupt rinsing, press the selector corresponding to "

STOP" or wait for rinsing to stop automatically.

Please note!

• If the appliance is not used for more than 3-4 days, when
switched on again, we strongly recommend performing
2/3 rinses before use;

• After cleaning, it is normal for the coee grounds container
(A10) to contain water.

6.2 Descaling

For instructions on descaling, see section “13. Descaling”.

6.3 Water lter

For instructions on how to install the lter (C4), see section”15.
Water softener lter”.

6.4 Beverages settings

In this section, you can consult your customised settings and, if
you wish, reset the default values for each beverage.

1. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

2. Scroll through the menu items by pressing the selector cor­responding to "NEXT>" until " BEVERAGES SETTINGS"
appears on the display;

3. Press the selector corresponding to " BEVERAGES
SETTINGS". The values for the rst beverage appear on the
display;

4. The reference user prole is highlighted on the display. The
values are displayed on vertical bars. The default value is
indicated by the symbol, while the current value is
highlighted by the solid part of the vertical bar;

5. To go back to the settings menu, press the selector corre­sponding to " ESC". To scroll through and display the
beverages, press the selector corresponding to "NEXT>";

6. To reset the default values for the beverage displayed,
press the selector corresponding to " RESET";

7. "CONFIRM RESET?": to conrm press the selector corre­sponding to "
sponding to " ESC");

8. "DEFAULT VALUES SET": press "

OK

" (to cancel, press the selector corre-

OK

".

The beverage has been reset to the default values. Proceed with
the other beverages or go back to the homepage by pressing the
arrow corresponding to " ESC" twice.

Please note!

• To change the beverages in another prole, go back to the
homepage, select the required prole (B11) and repeat the
procedure.

• To reset all the beverages in the prole to the default val­ues, see sec tion “6.12 Default values”.

6.5 Auto-o (standby)

Auto-o can be set so that the appliance goes o after 15 or 30
minutes, or 1, 2 or 3 hours.
To programme Auto-o, proceed as follows:

1. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

2. Scroll through the menu items by pressing the selector cor­responding to "NEXT>" until " AUTO-OFF" appears on
the display;

3. Press the selector corresponding to " AUTO-OFF";

4. Select the required time interval by pressing the selec­tion arrows corresponding to (increase) or
(decrease);

5. To conrm, press the selector corresponding to " OK";

6. Press the selector corresponding to " ESC" to go back to
the homepage.

Auto-o is now programmed.

6.6 Energy saving

Use this function to enable or disable energy saving. When en­abled, the function reduces energy consumption in compliance
with European regulations.
To disable or enable "Energy Saving", proceed as follows:

1. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

2. Scroll through the menu items by pressing the selector cor­responding to "NEXT>" until " ENERGY SAVING" appears
on the display;

3. Press the selector corresponding to "ENERGY SAVING" to
disable ( ) or enable ( ) the function.

4. Press the selector corresponding to " ESC" to go back to
the homepage.

The corresponding symbol appears on the display to indicate
that the function has been enabled.

6.7 Coee temperature

To modify the temperature of the water used to make the coee,
proceed as follows:

1. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

2. Scroll through the menu items by pressing the selector
corresponding to "NEXT>" until "
appears on the display;

9

COFFEE TEMPERATURE"

3. Press the selector corresponding to
TURE". The selectable values appear on the display (B1) (the
current value is underlined);

4. Press the selector corresponding to the value you want to set
(LOW, MEDIUM, HIGH, MAXIMUM);

5. Press the selector corresponding to " ESC" twice to go
back to the homepage.

" COFFEE TEMPERA-

6.8 Water hardness

For instructions on setting water hardness, see section “14. Set­ting water hardness”.

6.9 Selecting the language

To modify the language of the display (B1), proceed as follows:

1. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

2.

Scroll through the menu items by pressing the selector
corresponding to "NEXT>" until

pears on the display;

3. Press the selector corresponding to "IMPOSTA ";

4. Press the selector corresponding to the language required
(press the selector corresponding to "NEXT>" to display all
the languages available);

5. Press the selector corresponding to " ESC" twice to go
back to the homepage.

"SET LANGUAGE "

ap-

6.10 Beep

This enables or disables the beep emitted by the machine each
time an icon is pressed or an accessory is inserted/removed. To
disable or re-enable the beep, proceed as follows:

1. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

2. Scroll through the menu items by pressing the selector
corresponding to "NEXT>" until " BEEP" appears on the
display;

3. Press the selector corresponding to "BEEP" to disable (
) or enable ( ) the function;

4. Press the selector corresponding to " ESC" to go back to
the homepage.

6.11 Bluetooth

This function enables or disables the protection PIN to connect
to the appliance from a device.

1. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

2. Scroll through the menu items by pressing the selector
corresponding to "NEXT>" until " BLUETOOTH" appears
on the display;

3. Press the selector corresponding to " BLUETOOTH".
rial number of the machine (19 digits) and a 4 digit number
(PIN) appear on the display (B1);

The se-

4.

Press the selector to disable ( ) or enable ( ) the
request for the PIN when you connect via the App;

5. Press the selector corresponding to " ESC" twice to go
back to the homepage.

The preset PIN is "0000". You are recommended to customise the
PIN directly from the APP.

Please note!

The serial number of the appliance, visible in the "Bluetooth"
function, enables it to be identied unambiguously when an
association is created with the APP.

6.12 Default values

This resets all menu settings and programmed quantities back
to the default values (with the exception of the language which
remains as set).
To reset the default values, proceed as follows:

1. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

2. Scroll through the menu items by pressing the selector
corresponding to "NEXT>" until " DEFAULT VALUES"
appears on the display;

3. Press the selector corresponding to " DEFAULT VAL­UES". "RESET DEFAULT VALUES?" appears on the display
(B1), to conrm press the selector corresponding to "
OK" (to cancel, press the selector corresponding to "
ESC");

4. "DEFAULT VALUES SET": to conrm, press the selector cor­responding to " OK";

5. Press the selector corresponding to " ESC" to go back to
the homepage.

6.13 Statistics

This displays statistics relating to the machine. To display, pro­ceed as follows:

1. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

2. Scroll through the menu items by pressing the selector cor­responding to "NEXT>" until " STATISTICS" appears on
the display;

3. Press the selector corresponding to " STATISTICS" and
check all the statistics by scrolling through the items using
the selector corresponding to "NEXT>";

4. Press " ESC" twice to go back to the homepage.

6.14 Customise prole

To customise the prole icon, proceed as follows:

1. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

10

2. Scroll through the menu items by pressing the selector cor­responding to "NEXT>"
appears on the display;

3. Press the selector corresponding to " CUSTOMISE
PROFILE";

4. Press the selector corresponding to the icon you want to
select (press the selector corresponding to "NEXT>" to dis­play all the icons available);

5. Press the selector corresponding to
" ESC" twice to go back to the homepage.

until " CUSTOMISE PROFILE"

7. MAKING COFFEE

7.1 Selecting the coee aroma

From the homepage, select the required coee aroma by press­ing the selector (B2) corresponding to "AROMA" (B10):

(see “7.4 Making coee
using pre-ground coee”)

EXTRA LIGHT

LIGHT

MEDIUM

STRONG

X-STRONG

Custom (if programmed) /
Standard

After delivering the beverage, the aroma setting is reset to the

value.

7.2 Selecting the coee quantity

From the homepage, select the required quantity of coee in the
cup by pressing the selector (B2) corresponding to "QUANTITY"
(B11):

SMALL SIZE

MEDIUM SIZE

LARGE SIZE

EXTRA LARGE SIZE

Custom (if programmed) /
Standard

After delivering the beverage, the quantity setting is reset to the

value.

7.3 Making coee using coee beans

Important!

Do not use green, caramelised or candied coee beans as they
could stick to the coee mill and make it unusable.

1. Fill the container (A3) (g. 10) with coee beans;

2. Place a cup under the coee spouts (A8);

3. Lower the spouts as near as possible to the cup (g. 11).
This makes a creamier coee;

4. Then select your required coee:

Directly selected beverages:

- Espresso B7)

 Coee B8
 Long B9

Selectable from the beverage selection menu (B3):

- DOPPIO+

 2X ESPRESSO

5. Preparation begins. An image of the selected beverage
appears on the display (B1) together with a progress bar
which gradually lls as preparation progresses.

Please note:

• You can prepare 2 cups of ESPRESSO coee at the same
time by also pressing the selector corresponding to "2X

" during preparation of 1 ESPRESSO (the image is

displayed for a few seconds at the start of preparation).

• While the machine is making coee, delivery can be inter­rupted at any moment by pressing the selector (B2) corre­sponding to " STOP".

• As soon as delivery has ended, to increase the quantity of
coee in the cup, just press the selector (B2) correspond­ing to " EXTRA". When the required quantity is reached,
press the selector corresponding to " STOP".

Once the coee has been made, the appliance is ready to make
the next beverage.

Please note!

• Various alarm messages could be displayed while using
the appliance (FILL TANK, EMPTY GROUNDS CONTAINER,
ETC.). Their meaning is explained in section “17. Displayed
messages”.

• For hotter coee, see section “7.6 Tips for a hotter coee”.

• If the coee is delivered a drop at a time, too weak and not
creamy enough or too cold, read the tips in section “7.5 Ad­justing the coee mill” and section “18. Troubleshooting”.

• Preparation of each coee can be customised (see sec­tions”10. Customising the beverages ” and “11. Memoris-

ing your personal prole”).

• If "Energy Saving" mode is active, you may have to wait a
few seconds before the rst coee is delivered

11

7.4

Making coee using pre-ground coee

Important!

• Never add pre-ground coee when the machine is o or it
could spread through the inside of the machine and dirty
it. This could damage the appliance.

• Never use more than 1 level measure (C2) or it could dirty
the inside of the coee machine or block the funnel (A4).

• If you use pre-ground coee, you can only make one cup of
coee at a time.

1. Press the selector (B2) corresponding to "AROMA" (B10)
until " " (ground) appears on the display (B1).

2. Open the pre-ground coee funnel lid (A2).

3. Make sure the funnel (A4) is not blocked, then add one
level measure of pre-ground coee (g. 12).

4. Place a cup under the coee spouts (A8) (g. 11).

5. Then select your required coee:

Directly selected beverages:

- Espresso B7)

 Coee B8
 Long B9

6. Preparation begins. An image of the selected beverage
appears on the display, together with a progress bar which
gradually lls as preparation proceeds.

Please note:

• While the machine is making coee, delivery can be inter­rupted at any moment by pressing the selector (B2) corre­sponding to " STOP".

• As soon as delivery has ended, to increase the quantity of
coee in the cup, just press the selector (B2) correspond­ing to " EXTRA". When the required quantity is reached,
press the selector corresponding to " STOP".

Once the coee has been made, the appliance is ready to make
the next beverage.
Important! Making LONG coee:
Halfway through preparation, the message "ADD GROUND
COFFEE, MAXIMUM ONE MEASURE" is displayed. Add one level
measure of pre-ground coee and press the selector (B2) corre­sponding to " OK ".

Please note!

• Various alarm messages could be displayed while using
the appliance (FILL TANK, EMPTY GROUNDS CONTAINER,
ETC.). Their meaning is explained in section “17. Displayed
messages”.

• For hotter coee, see section “7.6 Tips for a hotter coee”.

• If "Energy Saving" mode is active, you may have to wait a
few seconds before the rst coee is delivered.

7.5 Adjusting the coee mill

The coee mill is set by default to prepare coee correctly and
should not require regulating initially.

However, if after making the rst few coees you nd that the
coee is either too weak and not creamy enough or delivery is
too slow (a drop at a time), this can be corrected by adjusting
the grinding adjustment dial (A5) (g. 9).

Please note!

The grinding adjustment dial must only be turned when the
coee mill is in operation during the initial phase of coee
preparation.

If the coee is delivered too slowly or not
at all, turn one click clockwise towards 7.
For fuller bodied creamier coee, turn
one click anticlockwise towards 1 (do
not turn more than one click at a time

otherwise the coee could be delivered
a drop at a time).
These adjustments will only be evident after at least 2 cups of
coee have been delivered. If this adjustment does not obtain
the desired result, turn the dial another click.

7.6 Tips for a hotter coee

For hotter coee, you should:

• perform a rinse cycle by selecting the "Rinsing" function in

the settings menu (section “6.1 Rinsing”);

• warm the cups with hot water using the hot water function

(see section”9. Delivering hot water”);

• increase the coee temperature in the settings menu

" " (B5) (see section “6.7 Coee temperature”).

8. MAKING CAPPUCCINOS AND MILK

BASED COFFEES

Please note!

• To avoid milk with poor froth or large bubbles, always clean

the milk container lid (D2) and hot water connection noz­zle (A9) as described in sections “8.4 Cleaning the milk con­tainer after use”, “12.10 Cleaning the milk container” and
“12.11 Cleaning the hot water/steam connection nozzle”.

8.1 Filling and attaching the milk container

1. Remove the lid (D2) (g. 13);

2.

Fill the milk container (D3) with a sucient quantity of milk,
not exceeding the MAX level marked on the container (g.

14). Each mark on the side of the container corresponds to
about 100 ml of milk;

Please note!

• For a denser more even froth, you must use skimmed or

partially skimmed milk at refrigerator temperature (about
5°C).

• If "Energy Saving" mode is enabled, you may have to wait

a few seconds before the beverage is delivered.

12

3. Make sure the milk intake tube (D4) is correctly inserted in
the bottom of the milk container lid (g. 15);

4. Place the lid back on the milk container;

5. If present, remove the hot water/steam spout (C6) (g. 16);

6. Attach the milk container (D) to the connection nozzle (A9)
(g. 17) and push as far as it will go. The machine emits a
beep (if the beep function is enabled);

7. Place a suciently large cup under the coee spouts (A8)
and frothed milk spout (D5). Adjust the length of the milk
spout. To move it nearer the cup, simply pull it downwards
(g. 18).

8. Follow the instructions below for each function.

8.2 Adjusting the amount of froth

Turn the froth adjustment dial (D1) to adjust the amount of froth
on the milk delivered while making cappuccinos and milk-based
coees.

Dial
position

Description Recommended for…

NO FROTH HOT MILK (not frothed) /

CAFFELATTE

MIN. FROTH LATTE MACCHIATO /

FLAT WHITE

MAX. FROTH CAPPUCCINO / CAPPUCCI

NO+ / CAPPUCCINO MIX
/ ESPRESSO MACCHIATO /
HOT MILK (frothed)

8.3 Making cappuccinos and milk-based coees

automatically

1. Fill the milk container (D) and attach it as described above.

2. Select the required beverage:

Directly selected beverages:

• Cappuccino (B10)

• Latte Macchiato B11)

• Milk (hot milk) (B12)

Selectable from the beverage selection menu (B3):

• CAPPUCCINO+

• CAPPUCCINO MIX

• CAFFELATTE

3. A message on the display (B1) instructs you to turn the
froth adjustment dial (D1) according to the froth required
by the original recipe. Turn the dial on the milk container
lid (D2).

4. After a few seconds, preparation begins automatically and
an image of the selected beverage appears on the display,
together with a progress bar which gradually lls as prepa­ration progresses.

• FLAT WHITE

• ESPRESSO MACCHIATO

Please note: general indications when preparing all milk­based beverages

• “ ESC”: press to interrupt preparation completely and
go back to the homepage.

•

"STOP ": press to interrupt milk or coee delivery and
move on to the next delivery (if applicable) to complete the
beverage.

• At the end of delivery, to increase the quantity of coee in
the cup, press " EXTRA".

• Preparation of each coee can be customised (see sec­tions”10. Customising the beverages ” and “11. Memoris-

ing your personal prole”).

• Do not leave the milk container out of the refrigerator for
long periods. The warmer the milk (5°C is ideal), the poorer
the quality of froth produced.

Once the coee has been made, the appliance is ready to make
the next drink.

8.4 Cleaning the milk container after use

Each time you use a milk function, "TURN MILK FROTH ADJUST­MENT DIAL TO CLEAN POSITION" appears on the display and the
milk frother lid must be cleaned:

1. Leave the milk container (D) in the machine (you do not
need to empty it);

2. Place a cup or other recipient under the frothed milk spout
(g. 20);

3. Turn the froth adjustment dial (D1) to "CLEAN" (g. 19).
"CLEANING UNDERWAY RECIPIENT UNDER SPOUT" appears
on the display (B1) together with a bar which gradually
lls as cleaning progresses. Cleaning stops automatically;

4. Turn the dial back to one of the froth selections;

5. Remove the milk container and always clean the steam
connection nozzle (A9) with a sponge (g. 21).

Please note!

• To prepare a number of cappuccinos or milk-based coees,
clean the milk container after you have prepared the last
beverage only. To proceed with making the next beverag­es, when the "CLEAN message is displayed, press the selec­tor corresponding to “ ESC”.

If you do not clean the milk container, the symbol ap-

pears on the display to remind you that it needs cleaning.

• The milk container can be kept in the refrigerator.

• In some cases, before cleaning you must wait for the appli­ance to heat up.

13

9. DELIVERING HOT WATER

1. Make sure the hot water spout (C6) is attached correctly to
the hot water connection nozzle (A9);

2. Place a container under the spout (as close as possible to
avoid splashes);

3. Press the selector (B2) corresponding to the " " symbol
(B3) to enter the menu;

4. Press the selector corresponding to the "NEXT>" symbol
until "HOT WATER" is displayed;

5. Press the selector corresponding to " HOT WATER". The cor­responding image appears on the display (B1), together
with a progress bar which lls gradually as preparation
proceeds;

6. The machine delivers hot water, then delivery stops auto­matically. To interrupt hot water delivery manually, press
the selector corresponding to " STOP" again.

Please note!

•

If "Energy Saving" mode is active, you may have to wait a few
seconds before hot water is delivered.

• Preparation of each coee can be customised (see sec­tions”10. Customising the beverages”and “11. Memorising
your personal prole”).

10. CUSTOMISING THE BEVERAGES

The aroma (when required) and quantity of the drinks can be
customised.

1. Make sure the prole (B4) for which you want to customise
the beverage is active. You can select "MY" beverages for
each of the 3 proles;

2. From the homepage, press the selector (B2) corresponding
to “ ” (B6);

3. Select the beverage you want to customise (a directly
selected beverage or from the beverages selection menu

- B3) to enter the customising screen. The relative accesso­ries must be inserted;

4. (Beverages with coee only) "CHOOSE COFFEE AROMA":
Select the required aroma by pressing the selection arrows
corresponding to "-" or "+" and press the selector corre­sponding to " OK";

5. "COFFEE (OR WATER) QUANTITY, STOP TO SAVE": Prepa­ration begins and the appliance displays the quantity
customising screen in the form of a vertical bar. The star
alongside the bar represents the current quantity.

6. When the quantity reaches the minimum quantity you can
set, " STOP" appears on the display (B1).

7. When the required quantity is reached, press the selector
corresponding to " STOP".

8. "SAVE NEW SETTINGS?": Press the selector corresponding
to " OK" to save (or the selector corresponding to "
ESC" to cancel).

The appliance conrms if the values have been saved or not
(depending on the previous selection). Press the selector cor­responding to " OK".
The appliance goes back to the homepage.

Please note!

• Cappuccinos and milk-based coees: the coee aroma
is saved rst, followed by the quantity of rst milk, then
coee;

• Hot water: the appliance delivers hot water. Press the se­lector (B2) corresponding to " STOP" to save the required
quantity.

• You can also customise the beverages by connecting with
the DeLonghi Coee Link App.

• Press " ESC" to exit programming. The values will not
be saved.

Beverage quantity table

Beverage Standard

quantity

ESPRESSO ≃40 ml ≃20-80 ml

LONG ≃160 ml ≃115-250 ml

COFFEE ≃180 ml ≃100-240 ml

DOPPIO+ ≃120 ml ≃80-180 ml

HOT WATER ≃250 ml ≃20-420 ml

Programmable
quantity

11. MEMORISING YOUR PERSONAL PROFILE

The appliance allows you to memorise 3 dierent proles, each
associated with a dierent icon.
The customised "MY" beverages "AROMA" and "QUANTITY" val­ues are saved in each prole (see section “10. Customising the
beverages”). The order in which all the beverages are displayed
is based on the frequency of selection.
To select or enter a prole, press on the prole currently in use
(B4), press the selector (B2) corresponding to the "NEXT>"
symbol until the required prole is displayed, then press on the
prole.

Please note!

• " GST" (GUEST) prole: select this prole to deliver bev­erages with the default settings. The function is not

active.

• You can rename your personal prole by connecting with
the DeLonghi Coee Link App (only the rst three charac­ters will be displayed).

• To customise the prole icon, see section “6.14 Customise
prole ”.

14

12. CLEANING

12.1 Cleaning the machine

The following parts of the machine must be cleaned regularly:

- the appliance’s internal circuit;

- coee grounds container (A10);

- drip tray (A14), condensate tray (A21) and drip tray grille
(A13);

- water tank (A16);

- coee spouts (A8);

- pre-ground coee funnel (A4);

- infuser (A19), accessible after opening the infuser door
(A18);

- milk container (D);

- hot water connection nozzle (A9);

- control panel (B).

Important!

• Do not use solvents, abrasive detergents or alcohol to clean
the coee machine. With De’Longhi superautomatic coee
machines, you need not use chemical products to clean the
machine.

• None of the components of the appliance can be washed
in a dishwasher with the exception of the drip tray grille
(A13) and milk container (D).

• Do not use metal objects to remove encrustations or coee
deposits as they could scratch metal or plastic surfaces.

12.2 Cleaning the machine's internal circuit

If the appliance is not used for more than 3/4 days, before using
it again, we strongly recommend switching it on and:

• performing 2/3 rinse cycles by selecting the "Rinse" func­tion (section “6.1 Rinsing ”);

• delivering hot water for a few seconds (section “9. Deliver­ing hot water”).

Please note!

After cleaning, it is normal for the grounds container (A10) to
contain water.

12.3 Cleaning the coee grounds container

When "EMPTY GROUNDS CONTAINER" appears on the display
(B1), the grounds container must be emptied and cleaned. The
appliance cannot be used to make coee until you have cleaned
the grounds container (A10). Even if not full, the empt y grounds
container message appears on the display 72 hours after the
rst coee has been prepared (To ensure the 72 hours are cal­culated correctly, the appliance must never be unplugged from
the mains supply).

Important! Danger of burns

If you make a number of cappuccinos one after the other, the
metal cup tray (A11) becomes hot. Wait for it to cool down be­fore touching it and handle it from the front only.

To clean (with the machine on):

• Remove the drip tray (A14) (g. 22), empty and clean.

• Empty the grounds container (A10) and clean thoroughly
to remove all residues left on the bottom. This can be done
using the spatula on the brush (C5) provided.

Important!

When removing the drip tray, the grounds container must be
emptied, even if it contains few grounds. If this is not done,
when you make the next coees, the grounds container may ll
up more than expected and clog the machine.

12.4 Cleaning the drip tray and condensate tray

Important!

The drip tray (A14) is tted with a level indicator (A12) (red)
showing the level of water it contains (g. 23). Before the in­dicator protrudes from the cup tray (A11), the drip tray must
be emptied and cleaned otherwise the water may overow the
edge and damage the appliance, the surface it rests on or the
surrounding area.
To remove the drip tray, proceed as follows:

1. Remove the drip tray and the coee grounds container
(A10) (g. 22);

2. Remove the cup tray (A11) and drip tray grille (A13), then
empty the drip tray and grounds container and wash all
components.

3. Check the red condensate tray (A21) and empty if
necessary.

4. Put the drip tray complete with grille and grounds contain­er back in the appliance.

12.5 Cleaning the inside of the coee machine

Danger of electric shock!

Before cleaning internal parts, the machine must be turned o
(see section “5. Turning the appliance o”) and unplugged from
the mains power supply. Never immerse the coee machine in
water.

1. Check regularly (about once a month) that the inside of the
appliance (accessible after removing the drip tray - A14)
is not dirty. If necessary, remove coee deposits with the
brush (C5) supplied and a sponge.

2. Remove all the residues with a vacuum cleaner (g. 24).

12.6 Cleaning the water tank

1.

Clean the water tank (A16) regularly (about once a month)
and whenever you replace the water softener lter (C4) (if
provided) with a damp cloth and a little mild washing up
liquid. Rinse thoroughly before lling the tank and putting
it back in the appliance;

2. Remove the lter (if present) and rinse with running water;

3. Replace the lter (if provided), ll the tank with fresh
water and replace the tank;

15

4. (Models with water softener lter only) Deliver about

37

35

A

B

A B

+

100ml of hot water to reactivate the lter.

12.7 Cleaning the coee spouts

1. Clean the coee spouts (A8) regularly with a sponge or
cloth (g. 25A);

2. Check that the holes in the coee spouts are not blocked.
If necessary, remove coee deposits with a toothpick (g.
25B).

12.8 Cleaning the pre-ground coee funnel

Check regularly (about once a month) that the pre-ground
coee funnel (A4) is not blocked. If necessary, remove coee
deposits with the brush (C5) supplied.

12.9 Cleaning the infuser

The infuser (A19) must be cleaned at least once a month.

Important!

The infuser may not be extracted when the machine is on.

1. Make sure the machine is correctly turned o (see section
“5. Turning the appliance o ”);

2. Remove the water tank (A16) (g. 2);

3. Open the infuser door (A18) (g. 26) on the right side of
the appliance;

4. Press the two coloured release buttons inwards and at the
same time pull the infuser outwards (g. 27);

5. Soak the infuser in water for about 5 minutes, then rinse
under the tap;

Important!

RINSE WITH WATER ONLY
NO WASHING UP LIQUID  NO DISH WASHER
Clean the infuser without using washing up liquid as it

could be damaged.

6. Use the brush (C5) to remove any coee residues left in the
infuser housing, visible through the infuser door;

7. After cleaning, replace the infuser by sliding it onto the
internal support (g. 28), then push the PUSH symbol fully
in until it clicks into place;

Please note!

If the infuser is dicult to insert, before insertion, adapt it to the
right size by pressing the two levers shown in g. 29.

8. Once inserted, make sure the two coloured buttons have
snapped out (g. 30);

9. Close the infuser door;

10. Put the water tank back.

12.10 Cleaning the milk container

To keep the frother ecient, clean the milk container (D) every
two days as described below:

1. Remove the lid (D2);

2. Remove the milk spout (D5) and intake tube (D4) (g. 32);

3. Turn the froth adjustment dial (D1) anticlockwise to the
"INSERT" position (g. 32) and pull o upwards;

4. Wash all the components thoroughly with hot water and
mild washing-up liquid. All components are dish-

washer safe, placing them in the top basket of the
dishwasher.

Make sure there are no milk residues on the hollow and

groove under the dial (g. 31). If necessary, scrape the
groove with a toothpick;

5. Rinse inside the froth
adjustment dial seat with
running water (g. 33);

6. Check that the intake
tube and spout are
not clogged with milk
residues;

7. Replace the dial (in cor­respondence to the word
"INSERT"), spout and
milk intake tube;

8. Place the lid back on the

33

milk container (D3).

12.11 Cleaning the hot water/steam connection
nozzle

Each time you prepare milk, clean the connection nozzle (A9)
with a sponge to remove milk residues from the gaskets (g.

21).

13. DESCALING

Important!

• Before use, read the instructions and the labelling on the

descaler pack.

• You should use De’Longhi descaler only. Using unsuitable

descaler and/or performing descaling incorrectly may re­sult in faults not covered by the manufacturer's guarantee.

Descale the appliance when "DESCALING NEEDED - PRESS OK TO
START (~45min) " appears on the display (B1): To descale
the appliance immediately, press the corresponding selector
(B2) " OK" and follow the instructions from point 3.

To descale the appliance later, press the selector (B2) corre­sponding to " ESC". The symbol appears on the display
to remind you that the appliance needs descaling. (the message
appears each time you turn the appliance on).
To access the descaling menu:

16

1. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

2. Press the selector cor­responding to " DES
CALE" and follow the in­structions on the display;

3. "REMOVE WATER SOF­TENER FILTER" (g. 34):
extract the water tank
(A16), remove the water
softener lter (C4) (if
present) and empty the
water tank. Press the se-

34

A B

+

B

A

35

36

Important! Danger of burns

Hot water containing acid ows from the hot water and coee
spouts. Take care to avoid contact with splashes of this solution.

7. Press the selector corresponding to " OK" to conrm
that you have added the descaling solution. "DESCALING
UNDERWAY, PLEASE WAIT" is displayed: The descale pro­gramme starts and the descaler liquid comes out of the
hot water and coee spouts. A series of rinses is performed
automatically to remove all the scale residues inside the
coee machine;

lector corresponding to
“NEXT>”;

4. "DESCALER (LEVEL A)
AND WATER (LEVEL B)"
(g. 35); Pour the des­caler into the tank up to
the level A marked inside
the tank (equal to one
100 ml pack), then add
water (one litre) up to
level B and put the water
tank back. Press the se­lector corresponding to
“NEXT>”;

5. "EMPTY DRIP TRAY"
(g. 36): Remove, empty
and replace the drip tray
(A14) and grounds con­tainer (A10). Press the
selector corresponding to
“NEXT>”;

6. "POSITION 2l CONTAINER
OK TO START": Place an
empty container with a
minimum capacity of 2
litres under the hot water
spout (C6) and coee
spouts (A8) (g. 7);

After about 25 minutes, descaling stops;

8.

"RINSE AND FILL WATER TANK UP TO MAX LEVEL" (g. 4): the
appliance is now ready to rinse with fresh water. Empty the
container used to collect the descaler solution. Extract the
water tank, empty, rinse under running water, ll with fresh
water up to the MAX level and put back in the appliance;

9. "POSITION 2l CONTAINER PRESS OK TO START RINSING":
Place the container used to collect the descaler solution
empty under the coee spouts and hot water spout (g. 8)
and press the selector corresponding to " OK";

10 Hot water is delivered rst from the coee spouts, then

from the hot water spout and "RINSING UNDERWAY" is
displayed;

11. When the water in the tank has run out, empty the con­tainer used to collect the rinsing water;

12. (If the lter is installed)
"INSERT FILTER INTO
ITS HOUSING" (g. 37).
Press the selector cor­responding to "NEXT>"
and extract the water
tank. Replace the water
softener lter if removed
previously;

13.

"RINSE AND FILL WATER
TANK UP TO MAX LEVEL"

37

14. "INSERT WATER TANK" (g. 5): Put the water tank back in
the appliance;

15.

"POSITION 2l CONTAINER PRESS OK TO START RINSING":
Place the container used to collect the descaler solution
empty under the hot water spout (g. 7) and press the
selector corresponding to " OK";

16. Hot water is delivered from the hot water spout and "RINS­ING UNDERWAY, PLEASE WAIT" is displayed;

17. "EMPTY DRIP TRAY" (g. 36): At the end of the second
rinse, remove, empty and replace the drip tray (A14) and
grounds container (A10). Press the selector corresponding
to "NEXT>";

18. "DESCALE COMPLETE": to conrm, press the selector corre­sponding to “ OK";

19. "FILL TANK WITH FRESH WATER": empty the container
used to collect the rinse water, remove the water tank and
ll with fresh water up to the MAX level, then put back in
the appliance.

Descaling is complete.

17

(g. 4): Fill the tank up to
the MAX level with fresh
water;

Please note!

38

39

• If the descaling cycle is not completed correctly (e.g. no
electricity) we recommend repeating the cycle;

• After descaling, it is normal for the grounds container
(A10) to contain water.

• If the water tank has not been lled to the MAX level, at
the end of descaling, the appliance requests a third rinse to
guarantee that the descaler solution has been complete­ly eliminated from the machine's internal circuits. Before
starting rinsing, remember to empty the drip tray;

• The appliance may request descaling cycles at very short
intervals. This is normal and due to the appliance’s ad­vanced control system.

14. SETTING WATER HARDNESS

The "DESCALING NEEDED  PRESS OK TO START ~45MIN

" message is displayed after a period of time established
according to water hardness.
The machine is set by default for a hardness value of "4". The
machine can also be programmed according to the hardness
of the mains water in the various regions so that the machine
needs to be descaled less often.

14.1 Measuring water hardness

1. Remove the "TOTAL HARDNESS TEST" indicator paper (C1)

from its pack (attached to the English instructions).

2. Immerse the paper completely in a glass of water for one

second.

3. Remove the paper from the water and shake lightly. After

about a minute, 1, 2, 3, or 4 red squares form, depending
on the hardness of the water. Each square corresponds to
one level.

soft water LEV.1

slightly hard water LEV.2

hard water LEV.3

very hard water LEV.4

14.2 Setting water hardness

1. Press the selector (B2) corresponding to the " " symbol

(B5) to enter the menu;

2. Scroll through the menu items by pressing the selector

corresponding to "NEXT>" until " WATER HARDNESS"
appears on the display;

3. Press the selector corresponding to " WATER

HARDNESS";

4. "WATER HARDNESS, CURRENT UNDERLINED": Press the se­lector corresponding to the required level (Level 1 = soft
water; Level 4 = very hard water);

4. Press the selector corresponding to " ESC" to go back to
the homepage.

The machine is now reprogrammed with the new water hard­ness setting.

15. WATER SOFTENER FILTER

Certain models are tted with a water softener lter (C4). If this
is not the case with your model, you are recommended to pur­chase one from De’Longhi Customer Services.
To use the lter correctly, follow the instructions below.

15.1 Installing the lter

1. Remove the lter (C4)
from the packaging;

2. Press the selector (B2)
corresponding to the "

" symbol (B5) to

enter the menu;

3. Scroll through the menu
items by pressing the
selector corresponding to
"NEXT>" until " WATER
FILTER" appears on the
display;

4. Press the selector cor­responding to " WATER
FILTER";

5. "TURN DATE INDICATOR TO NEXT 2 MONTHS" (g. 38):
turn the date indicator disk until the next two months

of use are displayed. Press the selector corresponding to
"NEXT>”;

Please note

The lter lasts about two months if the appliance is used nor­mally. If the coee machine is left unused with the lter in­stalled, it will last a maximum of 3 weeks.

6. "RUN WATER INTO FILTER
HOLE UNTIL IT COMES
OUT" (g. 39): To activate
the lter, run tap water
through the hole in the
lter as shown in the
gure until water comes
out of the openings at
the side for more than
a minute. Press the se­lector corresponding to
“

NEXT>”;

18

7. Extract the tank (A16) from the appliance and ll with

40

water.

8. "IMMERSE FILTER TO
EXPEL AIR BUBBLES" (g.

40): Insert the lter in the
water tank and immerse
it completely for about
ten seconds, sloping it
and pressing it lightly to
enable the air bubbles
to escape. Press the se­lector corresponding to
“

NEXT>”;

15.3 Removing the lter

If you want to use the appliance without the lter (C4), you
must remove it and notify the appliance of its removal. Proceed
as follows:

1. Extract the tank (A16) and exhausted lter;

2. Press the selector (B2) corresponding to the " " symbol
(B5) to enter the menu;

3. Press the selector corresponding to “ WATER FILTER”;

4. Press the selector corresponding to “ REMOVE WATER
FILTER”;

5. “ CONFIRM FILTER REMOVAL": to conrm press the
selector corresponding to " OK"
tings menu,

press the selector corresponding to " ESC")

(to go back to the set-

;

9. "INSERT FILTER IN HOUSING": Insert the lter in the lter
housing (A17-g. 37) and press as far as it will go. Press the
selector corresponding to "NEXT>;

10. "INSERT WATER TANK": Close the tank with the lid (A15),
then put the tank back in the machine (g. 5);

11. "POSITION 0.5L CONTAINER, PRESS OK TO ENABLE FIL
TER" (g. 7): Place the container under the hot water
spout (C6) and press
automatically.

The lter is now active and you can use the coee machine.

" OK ". Delivery begins and stops

15.2 Replacing the lter

Replace the lter (C4) when " REPLACE WATER FILTER,
PRESS OK TO START" appears on the display (B1): To replace the
lter immediately, press the selector (B2) corresponding to "
OK" and follow the instructions from point 5.
To replace the lter later, press the selector corresponding to "

ESC". The symbol appears on the display to remind
you that the lter needs replacing. To replace, proceed as
follows:

1. Extract the tank (A16) and exhausted lter;

2. Remove the new lter from the packaging;

3. Press the selector (B2) corresponding to the " " symbol

(B5) to enter the menu;

4. Press the selector corresponding to “ WATER FILTER”;

5. Press the selector corresponding to " REPLACE WATER

FILTER;";

6. Follow the operations described in the previous section

from point 5.

The lter is now active and you can use the coee machine.

Please note!

After two months (see date indicator) or when the appliance has
not been used for 3 weeks, you should replace the lter even if
the message has not yet been displayed.

6. " FILTER REMOVED": the change has been saved.
Press

" OK" to go back to the homepage.

Please note!

After two months (see date indicator) or when the appliance has
not been used for 3 weeks, you should replace the lter even if
the message has not yet been displayed.

16. TECHNICAL DATA

Voltage: 220-240 V~ 50-60 Hz max. 10 A
Power: 1450 W
Pressure: 1.9 MPa (19 bars)
Water tank capacity: 2 l
Size LxDxH: 260x470x360 mm
Cord length: 1200 mm
Weight: 11 kg
Beans container capacity: 380 g

19

17. DISPLAYED MESSAGES

DISPLAYED MESSAGE POSSIBLE CAUSE REMEDY

FILL TANK WITH FRESH
WATER

INSERT WATER TANK The tank

EMPTY GROUNDS CONTAINER The grounds container (A10) is full.

INSERT GROUNDS CONTAINER After cleaning, the grounds container

Insucient water in the tank

(A16)

is not correctly in place. Insert the tank correctly and press as far as it

not been replaced.

(A16)

. Fill the tank with water and/or insert it correct-

ly, pushing it as far as it will go until it clicks
into place.

will go.

Empty the grounds container and drip tray
(A14), clean and replace. Important: when
removing the drip tray, the grounds contain­er must be emptied, even if it contains few
grounds. If this is not done, when you make the
next coees, the grounds container may ll up
more than expected and clog the machine.

(A10)

has

Remove the drip tray (A14) and insert the
grounds container.

ADD GROUND COFFEE MAX.
ONE MEASURE

ESC

The "pre-ground coee" function has been se­lected without placing any pre-ground coee
in the funnel

(A4)

.

20

Place pre-ground coee in the funnel
and repeat delivery

(g. 12)

→

DISPLAYED MESSAGE POSSIBLE CAUSE REMEDY

ADD GROUND COFFEE MAX.
ONE MEASURE

OK

FILL BEANS CONTAINER

ESC

GROUND TOO FINE. ADJUST
MILL

ESC

SELECT A MILDER TASTE

OR REDUCE COFFEE

QUANTITY

ESC

A LONG coee with pre-ground coee has been
requested

The coee beans have run out. Fill the beans container

The pre-ground coee funnel

The grinding is too ne and the coee is deliv­ered too slowly or not at all.

If the water softener lter (C4) is present, an
air bubble may have been released inside the
circuit, obstructing delivery.

Too much coee has been used. Select a milder taste by pressing the selector

(A4)

is clogged. Empty the funnel with the help of the brush

Place pre-ground coee in the funnel (A4) (g.

12) and press the selector corresponding to "
OK" to continue and complete delivery.

(A3) (g. 10)

(C5) as described in section “12.8 Cleaning the
pre-ground coee funnel”.

Repeat coee delivery and turn the grinding
adjustment dial
towards 7 while the coee mill is in operation.
If after making at least 2 coees delivery is
still too slow, repeat the correction procedure,
turning the grinding adjustment dial another
click until delivery is correct (see section “7.5
Adjusting the coee mill”). If the problem per­sists, make sure the water tank (A16) is fully
inserted.

Insert the hot water spout (C6) in the appli­ance and deliver a little water until the ow
becomes regular.

(B2) corresponding to "AROMA" (B10) or re­duce the quantity of ground coee (maximum
1 measure).

(A5) (g. 9)

.

one click clockwise

→

21

DISPLAYED MESSAGE POSSIBLE CAUSE REMEDY

INSERT WATER SPOUT The hot water spout (C6) is not inserted or is

inserted incorrectly

INSERT MILK CONTAINER The milk container (D) is not inserted correctly. Insert the milk container as far as it will go

INSERT INFUSER ASSEMBLY The infuser (

cleaning.

WATER CIRCUIT EMPTY
PRESS OK TO START

The water circuit is empty

A19

) has not been replaced after

Insert the water spout as far as it will go.

17)

.

Insert the infuser as described in section “12.9
Cleaning the infuser”.

Press the selector corresponding to " OK" to
deliver water from the spout (
out normally.
If the problem persists, make sure the water
tank (A16) is fully inserted.

C6)

until it ows

(g.

OK

PRESS OK TO CLEAN OR TURN
DIAL

OK

The milk container has been inserted with
the froth adjustment dial (D1) in the "CLEAN"
position.

22

To proceed with the CLEAN function, press
the selector corresponding to
the froth adjustment dial to one of the milk
positions.

"OK ", or turn

→

DISPLAYED MESSAGE POSSIBLE CAUSE REMEDY

TURN DIAL TO CLEAN POSITION

CLEAN

ESC

TURN THE MILK FROTH
ADJUSTMENT DIAL

DESCALING NEEDED
PRESS OK TO START
~45MIN

ESC OK

REPLACE WATER SOFTENER
FILTER
PRESS OK TO START

Milk has been delivered recently and the tubes
inside the milk container (D) must be cleaned.

The milk container has been inserted with
the froth adjustment dial (D1) in the "CLEAN"
position.

The machine must be descaled.

The water softener lter (C4) is exhausted.

Turn the froth adjustment dial (D1) to CLEAN
(g. 20).

Turn the dial to the required froth position.

Press the selector corresponding to " OK" to
start descaling or " ESC" to descale later.
The descaling procedure described in section
“13. Descaling” needs to be per formed.

Press the selector corresponding to “ OK” to
replace or remove the lter, or ESC to carry out
the procedure later. Follow the instructions in
section “15. Water softener lter”.

ESC OK

GENERAL ALARM. REFER TO
USER MANUAL / APP

The inside of the appliance is very dirty. Clean the inside of the appliance thoroughly,

as described in section “12. Cleaning”. If the
message is still displayed after cleaning, con­tact a service centre.

The appliance needs descaling and/or the lter
(C4) must be replaced.

The descaling procedure described in section
“13. Descaling” needs to be performed and/
or the lter needs replacing or removing as
described in section “15. Water softener lter”.

→

23

DISPLAYED MESSAGE POSSIBLE CAUSE REMEDY

CLEANING UNDERWAY
PLEASE WAIT

The tubes inside the milk container (D) must
be cleaned.

The lter (C4) must be replaced. Replace the lter or remove it as described in

The machine must be descaled. The descaling procedure described in section

Energy saving is enabled. To disable energy saving, proceed as described

The appliance is connected to a device via
bluetooth.

The appliance has detected impurities in its
internal circuits.

Turn the froth adjustment dial (D1) to CLEAN
(g. 20).

section “15. Water softener lter”.

“13. Descaling” needs to be per formed.
The appliance may request descaling cycles at
very short intervals. This is normal and due to
the appliance’s advanced control system.

in section “6.6 Energy saving ”.

Wait for the appliance to be ready for use again
and reselect the required beverage. Contact
Customer Services if the problem persists.

18. TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.

PROBLEM POSSIBLE CAUSE REMEDY

The coee is not hot. The cups were not preheated. Warm the cups by rinsing them with hot

water (Please note! you can use the hot water
function).

The coee is weak or not creamy
enough.

The infuser has cooled down because
2/3 minutes have elapsed since the last
coee was made.

A low coee temperature is set.

The coee is ground too coarsely. Turn the grinding adjustment dial (A5) one

The coee is unsuitable. Use coee for espresso machines.

Before making the coee, heat the infuser by
rinsing using the rinse function

“6.1 Rinsing ”“).

Set a hotter coee temperature in the menu (see

section “6.7 Coee temperature ”“ ).

click anticlockwise towards 1 while the coee
mill is in operation (g. 10). Continue one click
at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2
coees (see section “7.5 Adjusting the coee
mill”).

(see section

→

24

PROBLEM POSSIBLE CAUSE REMEDY

The coee is delivered too slowly or a
drop at a time.

The coee is ground too nely. Turn the grinding adjustment dial (A5) one

click anticlockwise towards 7 while the coee
mill is in operation (g. 10). Continue one click
at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2
coees (see section “7.5 Adjusting the coee
mill”).

Coee does not come out of one or
both of the spouts.

The appliance will not make coee The appliance has detected impurities

The appliance does not come on It is not plugged into the mains socket. Plug into the mains socket (g. 1).

The infuser cannot be extracted The appliance has not been turned o

At the end of descaling, the appliance
requests a third rinse

The milk does not come out of the
milk spout (D5)

The milk contains large bubbles and
squirts out of the milk spout (D5) or
there is little froth

The cup shelf is hot A number of beverages have been pre-

The machine emits noises or small
pus of steam while not in use

The coee spouts (A8) are blocked. Clean the spouts with a toothpick (g. 25B).

Wait for the appliance to be ready for use again
in its internal circuits. "Cleaning under­way" is displayed.

correctly

During the two rinse cycles, the water
tank (A16) has not been lled to the
MAX level

The lid (D2) of the milk container (D)
is dirty

The milk is not cold enough or is not
semi-skimmed or skimmed.

The froth adjustment dial (D1) is incor­rectly adjusted.

The milk container lid (D2) or froth ad­justment dial (D1) is dirty

pared in rapid succession

The machine is ready for use, or has re­cently been turned o, and condensate
is dripping into the hot vaporiser

and reselect the required beverage. Contact

Customer Services if the problem persists.

Turn the appliance o by pressing the but-

ton (A7)

(see section “5. Turning the appliance

o”).

Follow the instructions displayed by the appli-

ance, but rst empty the drip tray (A14) to avoid

the water overowing.

Clean the milk container lid as described in sec-

tion “12.10 Cleaning the milk container”.

Use skimmed or semi-skimmed milk at refrig-

erator temperature (about 5° C). If the result is

not as you wished, try changing brand of milk.

Adjust following the instructions in section “8.

Making cappuccinos and milk-based coees”.

Clean the milk container lid and froth adjust-

ment dial as described in section “12.10 Clean-

ing the milk container”.

This is part of normal operation. To limit the

phenomenon, empty the drip tray.

25