Thank you for choosing this bean to cup espresso and cappuccino machine.
Take a few minutes to read this Instruction for Use. This will
avoid all risks and damage to the appliance.
1.1 Letters in brackets
The letters in brackets refer to the description of the appliance
on pages 2- 3.
1.2 Troubleshooting and repairs
In the event of problems, rst try and resolve them by reading
the information given in sections “20. Displayed messages” and
“21. Troubleshooting”.
If this does not resolve the problem or you require further information, you should consult customer services by calling the
number given on the annexed “Customer Service” sheet.
If your country is not among those listed on the sheet, call the
number given in the guarantee. If repairs are required, contact
De’Longhi customer services only. The addresses are given in the
guarantee certicate provided with the machine.
1.3 Download the App!
Download the App then follow the instructions in the App to
create your account.
In the App, you can nd recipes, information, tips and curious
facts about the world of coee, together with information on
your machine at your ngertips.
MAKE SURE THAT THE APP IS AVAILABLE IN YOUR COUNTRY:
app-availability.delonghi.com
Models with Wi-Fi connection
In connected models, you can manage a number of functions
remotely from the Coee Link App.
This symbol highlights the functions you can control or
consult using the App.
U
You can also create new beverages and save them in your
appliance.
Please note:
• To access the functions from the App, enable connectivity
from the appliance’s settings menu (see “6.3 Connectivity
(certain models only)”).
• Check compatible devices on “compatibledevices.delonghi.
c o m”.
2. DESCRIPTION
2.1 Description of the appliance (A)
A1. Beans container lid
A2. Beans container
A3. Grinding coarseness regulator
A4. Pre-ground coee funnel
A5. Brewing unit ap
A6. Removable brewing unit
A7. Coee spouts (adjustable height)
A8. Accessories connector
A9. button: turns the appliance on and o (standby)
A10. Coee grounds container
A11. Coee grounds container support
A12. Condensate tray
A13. Cup tray
A14. Tray grille
A15. Drip tray
A16. Travel mug compartment
A17. Travel mug compartment ap assembly
A18. Flap grille
A19. Flap grille support
A20. Drip tray water level indicator
A21. Water tank lid
A22. Water tank
2.2 Description of the control panel (B)
B1. “Cold” beverages menu
B2. “To go” beverages menu
B3. “Hot” beverages menu
B4. “Favourites” beverages menu
2.3 Description of the homepage (main screen)
(C)
C1. Selec table beverages (direct selection)
C2. To display and customise the beverage settings
C3. Appliance settings menu
C4. Indicator lights:
*Connected models only:
• Machine waiting for rst connection
• Wi-Fi active light
• No network light
All models:
• Energy saving active light
• Milk carafe cleaning required light
• Descaling required light
• Filter exhausted light
C5. Bean Adapt Technology (enable from App): see ““8.5 Bean
• Possible traces of coee in the grinder are the result of
settings tests performed on the appliance before sale,
proof of the meticulous care and attention we invest in our
products.
• The rst time you use the appliance, all removable accessories (milk carafe (E) and (F), travel mug* (D9), coee pot*
(D8), water tank (A21) and (A22)) destined to come into
contact with water or milk should be rinsed with hot water.
We recommend washing the milk carafes in a dishwasher.
1
2. Press the ag corresponding to the desired language and
conrm the selection by pressing “Done”.
Now follow the instructions indicated on the display of the
appliance:
3. Remove the water tank (A22) (g. 2) and ll to the MAX
line with fresh water (g. 3);
MAX
2323
4. Then put the tank back and conrm by pressing “Next”;
5. Fill the beans container (A2) (g. 4), then conrm by pressing “Next”.
45
6. Insert the hot water spout (D6) on the accessories connector (A8) (g. 5) and place a container with a minimum
6
Page 7
capacity of 200 ml under the coee spouts (A7) and hot
water spout (g. 6);
67
7. Press “OK” to ll the water circuit. The appliance delivers
water from the hot water spout (g. 7);
8. At the end of delivery, the appliance proceeds to warm up
by performing a rinse cycle, delivering hot water from the
coee spouts (g. 8).
8
When at temperature, the appliance proposes a tutorial on how
to use the machine.
Please note:
• The rst time you use the appliance, you need to make
4-5 cappuccinos before the results in the cup will be
satisfactory.
• The rst time you use the machine, the water circuit is
empty and the appliance could be very noisy.The noise
becomes less as the circuit lls.
4. TURNING THE APPLIANCE ON U
Please note:
• Each time the appliance is turned on, it performs an automatic preheat and rinse cycle which cannot be interrupted.
The appliance is not ready for use until the cycle has been
completed.
1. To turn the appliance on, press the button (A9) (g.
9): the appliance comes on.
9
2. When at temperature, the appliance performs a rinse cycle
delivering hot water from the coee spouts(A7); as well as
heating the boiler, this also heats the internal circuits by
circulating hot water.
5. TURNING THE APPLIANCE OFF
Whenever the coee machine is turned o after being used to
make coee, it performs an automatic rinse cycle.
1. To turn the appliance o, press the button (A9) (g.
9).
2. I
f envisaged, the appliance rinses the coee spouts (A7)
with hot water, then goes o (stand-by).
Please note:
If you will not be using the appliance for some time, turn o,
then unplug from the mains socket.
Important!
Never unplug while the appliance is on.
6. MENU SETTINGS U
6.1 Rinsing
Use this function to deliver hot water from the coee spouts
(A7) (and, if inserted, the hot water spout (D6)), to clean and
heat the appliance’s internal circuit.
Place a container with a minimum capacity of 100 ml under the
spouts (g. 6).
To enable the function, proceed as follows:
1. Press the settings menu (C3);
2. Display “Rinsing”;
3. Press “OK” to start delivery. After a few seconds, hot water
is delivered to clean and heat the appliance’s internal circuit (g. 7- 8);
4. To stop rinsing, press “Stop” or wait for rinsing to stop
automatically.
Please note:
• If the appliance is not used for more than 3-4 days, when
you turn it on again, we strongly recommend performing
2-3 rinses before use;
• After cleaning, it is normal for the grounds container (A10)
to contain water.
7
Page 8
6.2 Descaling
For instructions on descaling, see section “16. Descaling”.
6.3 Connectivity (certain models only)
Use this function to enable or disable connectivity. Proceed as
follows:
1. Press the settings menu (C3);
2. Scroll through the pages until “Connectivity” is displayed;
3. Press “Next”;
4. Enable the Wi-Fi connection and remote control (via the
De’Longhi Coee Link App);
5. The appliance PIN, needed to connect to the App, is displayed on the screen;
6. Press “<” to enter the settings menu;
7. Press “X” to save the new selection and go back to the
homepage (C).
On the homepage, thesymbol (C4) indicating the connection
status alternates with the other symbols (e.g. descaling, etc.)
Symbol on homepageMeaning
Connectivity enabled: the
machine is waiting for the
rst connection
The appliance is connected
The appliance is connected
to the home Wi-Fi, but there
is no network, or the cloud
cannot be reached
Connection disabled. To ena-
--
Please note:
• If the remote connection is o, a number of the App’s functions will not be available (e.g. beverage preparation).
• If you change the name or password of the Wi-Fi network,
or if you connect to a new Wi-Fi network, you will need to
perform the reset procedure as described below:
1. Proceed as described above from point 1 to point 3;
2. Press “Reset”;
3. Press “OK” to conrm cancellation of the network settings;
4. Connect with the App again and select the new credentials.
ble, enter the settings
menu (C3)
6.4 Adjust grinder
The appliance proposes a tutorial on how to adjust grinding correctly for best results:
1. Press the settings menu (C3);
2. Scroll through the pages until “Adjust grinder” is displayed;
3. Press “Read more” to consult the tutorial on how to adjust
the grinding coarseness.
Please note:
• After carrying out the above procedure, we recommend
making at least 3 coees before adjusting again. If the
coee is still not brewed correctly, repeat the procedure.
• The grinding coarseness regulator (A3) must only be
turned when the coee grinder is in operation during the
initial phase of coee preparation.
Models with Bean Adapt Technology
We suggest you access Bean Adapt Technology in the Coee
Link App to adjust this parameter to an appropriate setting for
the coee beans used.
:
6.5 Coee temperature
To change the temperature of the water used to make the coffee, proceed as follows:
1. Press the settings menu (C3);
2. Scroll through the pages until “Coee temperature” is
displayed;
3. Press “Set”;
4. Select the required temperature from those proposed;
5. Press “<” to enter the settings menu.
Please note:
Varying the temperature has most eect for long beverages.
Models with Bean Adapt Technology
We suggest you access Bean Adapt Technology in the Coee
Link App to adjust this parameter to an appropriate setting for
the coee beans used.
:
6.6 Languages
To change the language on the homepage, proceed as follows:
1. Press the settings menu (C3);
2. Scroll through the pages until “Languages” is displayed;
3. Press “Next”;
4. Press the ag corresponding to the language you want
to set (press “Next” or “Back” to display all the languages
available). The display is immediately updated with the
selected language;
5. Press “<” to save the new selection and go back to the settings menu;
6. Press “X” to go back to the homepage (C).
6.7 Create and edit proles
You can use this function to modify the image and colour of the
icon for each prole. To customise the icon, proceed as follows:
1. Press the settings menu (C3);
2. Scroll through the pages until “Create and edit proles” is
displayed;
3. Press “Next”;
4. To create a new prole, press “Add new”;
To edit an existing prole, select the prole and press
“Edit”;
8
Page 9
5. Customise as you wish, then press “Save” to conrm.
6. Press “<” to save the new selection and go back to the
homepage (C).
6.8 Set auto-o
Auto-o can be set so that the appliance goes o after 15 or 30
minutes, or 1 or 3 hours of inactivity.
To programme auto-o, proceed as follows:
1. Press the settings menu (C3);
2. Scroll through the pages until “Set auto-o ” is displayed;
3. Select the desired time interval (15 or 30 minutes, or 1 or
3 hours).
4. Press “X” to save the new selection and go back to the
homepage (C).
6.9 General
1. Press the settings menu (C3);
2. Scroll through the pages until “General” is displayed;
Here you can enable or disable the following functions with a
simple touch:
-“Beep sound”: when enabled, the appliance beeps whenever an operation is performed.
-“Energy saving”: use this function to enable or disable energy saving. When enabled, the function reduces energy
consumption in compliance with European regulations.
is displayed on the homepage to show it is active.
3. Press “X” to save the new selection and go back to the
homepage (C).
6.10 Water lter
For instructions on the lter (D4), see section “18. Water softener lter””.
6.11 Water hardness
For instructions on setting water hardness, see section “17. Setting water hardness”.
6.12 Default values
This resets all menu settings and user customisation back to
the default values (with the exception of the language, which
remains as set, and the statistics).
Proceed as follows:
1. Press the settings menu (C3);
2. Scroll through the pages until “Default values” is displayed;
3. Press “Next”:
4. Select whether you want to reset the entire appliance or a
single prole, then press “Next”;
5. Follow the instructions, then conrm the reset by pressing
“OK”. The machine displays the homepage (C) again.
Please note:
When the appliance (not the individual prole) has been reset
to the default values, the machine proposes the introductory
tutorial again.
6.13 Drain water
To avoid the water in the circuit freezing if the appliance is to be
left idle for a long period of time, or before taking it to customer
services, we recommend emptying the water circuit.
Proceed as follows:
1. Press the settings menu (C3);
2. Scroll through the pages until “Drain water” is displayed;
3. Press “OK” to start the guided procedure;
4. Extract, empty and replace the grounds container (A10)
and drip tray (A15) (g. 10), then press “Next”;
10
5. Insert the spout (D6) on the connector (A8) (g. 5);
6. Position a 100 ml container under the spouts (g. 6). Press
“Next”;
7.The appliance performs a rinse cycle with hot water from the
spouts;
8. At the end of rinsing, extract the water tank (A22) (g. 11)
and empty;
9. If present, remove the water softener lter (D4) from the
water tank and press “Next”;
11
10. Put the empty water tank back in the appliance and press
“Next”;
11. Wait for the appliance to empty the circuit; (Important:
hot water from the spouts!). As the water circuit empties,
the appliance could become noisier. This is part of normal
operation.
12. When the circuit is empty, extract and empty the drip tray,
put back in the appliance and press “Next”;
13. Press “OK”. The appliance goes o (standby).
9
Page 10
The next time the appliance is turned on, follow the instructions in
13
section “3. Setting up the appliance”.
6.14 Statistics
This displays statistics relating to the machine. To view the statistics, proceed as follows:
1. Press the settings menu (C3);
2. Scroll through the pages until “Statistics” and the principal
statistics are displayed. To view more information, press
“Read more”;
3. Press “<” to go back to the settings menu.
7. BEVERAGE SELECTION
You can use your machine to make a great variety of beverages.
the beverages indicated by this symbol are also available
in the “To Go” menu.
HotCold
Espresso
2X Espresso
Coee
Doppio+
Long
✓
✓
✓
✓
✓
✕
✕
✕
✕
✕
HotCold
Milk
Tea function
Hot water
From the panel, access the type of beverage you want to make
(Hot, Cold, To Go-In Travel Mug) and t the necessary accessories.
8. MAKING COFFEE BEVERAGES U
8.1 Prepare the machine to make coee
beverages
Important!
Do not use green, caramelised or candied coee beans as they
could stick to the coee grinder and make it unusable.
1.Place 1
2. Lower the spouts as near as possible to the cup (g. 12).
or 2 cups under the coee spouts (A7)
This makes a creamier coee.
✓✓
✓
✓
✕
✕
;
Americano
Coee pot
Over ice
Cappuccino
Latte Macchiato
Caelatte
Cappuccino Mix
Espresso Macchiato
Flat White
Cappuccino +
Cortado
✓✓
✓
✕
✕
✓
✓✓
✓✓
✓✓
✓✓
✓
✕
✓✓
✓
✓
✕
✕
12
8.2 Directly selected beverages
1. Press the image on the homepage (C) corresponding to the
coee you want to make (C1) (e.g. espresso, g. 13);
Home
Espresso
2. Hot coee beverage: the appliance starts preparation.
Cold coee beverage:
→
• selec te to make an “Iced” or “Extra Iced” beverage: press
“Next”;
10
Page 11
• Depending on the previous selection, before delivery,
15
the appliance suggests the quantity of ice cubes. Add
the quantity of ice cubes indicated to the glass (g. 14),
then press “Brew”.
14
• The appliance starts preparation.
A description of each individual phase (grinding, brewing coffee) appears on the display.
At the end of preparation, the appliance is ready to make the
next beverage.
8.3 Customising the beverages
To make coee beverages with customised parameters, proceed
as follows:
1. Press (C2) at the bottom of the image corresponding
to the coee you want to make (e.g. espresso, g. 15). The
parameters that can be customised according to taste appear on the display:
Home
Espresso
Quantity
• Select whether to make an “Iced” or “Extra Iced” beverage, then press “Next”;
• Depending on the previous selection, before delivery,
the appliance suggests the quantity of ice cubes. Add
the quantity of ice cubes indicated to the glass (g. 14),
then press “Brew”.
• The appliance starts making the beverage and a description of each individual phase (grinding, brewing
coee) appears on the display.
3. At the end of delivery, press “Save” to save the new settings, or “Cancel” to retain the previous parameters.
Please note:
If you save the new settings, they are memorised ONLY in the
selected prole.
4. Press “X” to go back to the homepage (C).
The appliance is ready to be used again.
8.4 Making coee using pre-ground coee
Important!
• Never add pre-ground coee when the machine is o or it
could spread through the inside of the machine and dirty
it. This could damage the machine.
• Never use more than 1 level measure (D2) as it could soil
the inside of the coee machine or block the funnel (A4).
When using pre-ground coee, only one cup can be made at a
time.
• Making Long coee: halfway through preparation, when
requested by the appliance, add one level measure of preground coee and press “OK”.
• You cannot make Doppio+, 2x Espresso, Coee Pot or Cappuccino+ beverages using pre-ground coee.
Press (C2) at the bottom of the image correspond-
1.
ing to the coee you want to make (e.g. espresso, g. 15).
The parameters that can be customised according to taste
appear on the display;
2. Select the quantity and pre-ground coee ;
3. Press “Brew”;
4. Lift the pre-ground coee funnel lid, make sure the funnel
(A4) is not blocked, then add one level measure (D2) of preground coee (g. 16). Press “OK” to make the beverage;
Aroma
2. Hot coee beverage: After setting the parameters, press
“Brew”. The appliance starts making the beverage and a
description of each individual phase (grinding, brewing
coee) appears on the display;
Cold coee beverage: Set the parameters, then press
“Start” and proceed as follows:
11
16
Page 12
5. The appliance starts making the beverage and a description of each individual phase (grinding, brewing coee)
appears on the display.
At the end of preparation, the appliance is ready to make the
next beverage.
8.5 Bean Adapt Technology & Espresso SOUL
A coee expert at your ngertips to help you optimise coee
brewing and the result in your cup in just a few steps.
The smart technology guides you to adjust the machine according to the coee beans used - from grinding coarseness to brewing, each phase will be regulated to get the best results from
the coee bean.
Download and open the Coee Link App to nd out more.
Once the settings have been saved in the “Bean Adapt Technology” section of the App, you can use the “Espresso SOUL” (C1)
beverage on the homepage (C).
To make espresso coee, follow the instructions in section “8.2
Directly selected beverages”.
Please note:
You can modify the quantity of the “Espresso SOUL” recipe as
described in section “8.3 Customising the beverages”.
8.6 General indications for making coee
beverages
• A quantity of water above level 1 is sucient to complete
most beverages. Always lling above level 1 allows the appliance to estimate the amount of water available to make
the beverages.
• While the machine is making the coee, preparation can be
interrupted at any moment by pressing “Stop” or “Cancel”.
• As soon as delivery has ended, to increase the quantity
of coee, just press “Extra”. When the required quantity is
reached, press “Stop” or “Cancel”.
• Various alarm messages could be displayed while using
the appliance (“Please ll the tank with fresh water up to
MAX level” etc.). Their meaning is explained in section “20.
Displayed messages”.
• If the coee is delivered a drop at a time, too weak and not
creamy enough, or too cold, consult the tutorial on how
to adjust grinding) (see section “6.4 Adjust grinder”) and
section “21. Troubleshooting”.
• If “Energy Saving” mode is activated, there may be a few
seconds delay before the rst coee is delivered.
8.7 Tips for a hotter coee
To make a hotter coee, proceed as follows:
• perform a rinse cycle before making the coee (section
“6.1 Rinsing”);
• warm the cups with hot water using the hot water function
(see section “10. Preparing hot water and hot tea”);
• increase the coee temperature (section “6.5 Coee
temperature”).
8.8 Coee pot
Based on espresso coee, this beverage is light and balanced,
with a ne layer of froth, ideal to share in company.
Optional accessory in certain models:
Pot
(capacity 1 litre)
Type: DLSC021
EAN: 8004399333642
To make the beverage, proceed as follows:
1. On the homepage (C), press the image corresponding to
the “Coee Pot” beverage (C1);
2. Selection the number of cups to make and the desired
aroma;
Number of cups
22250
33375
44500
55625
66750
* The quantities indicated are approximate and may vary ac-
cording to the type of coee.
3. Press “Star t” to move on to the next step;
4. Fill the tank (A22) with water and ll the beans container
(A2) as instructed on the display (g. 17). Once you have
made sure there is sucient water and coee for the beverages you want to prepare, press “Next”;
Number of
grindings
Total quantity
(ml)*
17
5. Place the coee pot (D8) under the coee spouts (A7).
Press “Brew”;
6. The appliance starts making the beverage with an appropriate number of grindings for the number of cups to be
12
Page 13
prepared and a description of each individual phase (grinding, brewing coee) appears on the display.
Please note:
“Cancel” or Stop”: press to stop preparation completely and go
back to the homepage.
7. When delivery has ended, press “Save” to save the new settings, or “Cancel” to retain the previous parameters.
8. Press “X” to go back to the homepage.
The appliance is ready to be used again.
Please note:
If you save the new settings, they are memorised ONLY in the
selected prole.
SAFETY WARNING:
After making a pot of coee, leave the appliance to cool for 5 minutes before making
another beverage. Risk of overheating!
8.9 Cleaning the coee pot
After each use, you should clean the coee pot (D8) with hot
water and mild washing up liquid.
Rinse thoroughly with hot water to eliminate all detergent
residues.
9. MAKING MILK BEVERAGES U
9.1 Preparing the milk carafes (E and F)
Please note:
To avoid milk with poor froth or large bubbles, always clean the
milk carafes as described in sections “9.6 Cleaning the milk carafe after use” and “15.9 Cleaning the milk carafes (E) and (F)”.
9.2 Which milk to use?
The quality of the froth will vary depending on:
• the temperature of the milk or plant-based beverage
(for best results, always use milk or plant-based beverages at refrigerator temperature (-5°C);
• type of milk or plant-based beverage;
• brand used;
• ingredients and nutritional value.
Cow’s milk
Whole
(fat content >3.5%)
Partially skimmed
(fat content between
1.5 and 1.8%)
Skimmed
(fat content < 0.5%)
✓
✕
✕
✓
→
Plant-based beverages
Soy
Almond
Oat
✓✓
✓✓
✓✓
9.3 Filling and attaching the milk carafes
1. Lift the lid (E1) or (F1) (g. 18);
1819
2. Fill the milk carafe (E2) or (F2) with a sucient quantity
of milk, not exceeding the MAX level marked on the carafe
(g. 19);
3. Make sure the milk intake tube (E6) or (F6) is correctly inserted on the bottom of the milk carafe lid (g. 20);
2021
4. Put the lid back on the milk carafe;
5. Attach the carafe to the connector (A8) and push as far as it
will go (g. 21). The machine emits a beep (if the function
is enabled);
6. Place a suciently large cup under the coee spouts (A7)
and milk spout (E5) or (F5). Only the milk spout (E5) can be
lengthened by adjusting the extension;
7. Select the beverage you want to make as described in the
following paragraphs.
Please note:
If “Energy Saving” mode is enabled (see section “6.9 General”),
you may have to wait a few seconds before the appliance makes
the beverage.
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9.4 Adjusting the amount of froth
Turn the froth adjustment dial (E3) or (F3) to adjust the amount
of froth on the milk delivered while making milk beverages.
Dial
position
MIN
froth
MED
froth
MAX
froth
• Caelatte
• Hot milk (not
• Latte Macchiato
• Flat White
• Cortado
• Cappuccino
• Cappuccino Mix
• Espresso
• Cappuccino +
• Hot milk
Recommended for…
HotCold
• Caelatte
frothed)
• Latte Macchiato
• Flat White
• Cappuccino
• Cappuccino Mix
• Cold milk (frothed)
Macchiato
(frothed)
9.5 Making milk beverages
On the homepage (C), press the image corresponding to the
beverage you want to make (C1).
As for coee beverages, you can make a customised beverage
by pressing the
on the homepage.
(C2) symbol at the bottom of the image
9.6 Cleaning the milk carafe after use
Each time you deliver a milk beverage, the appliance asks you to
perform the CLEAN function to clean the milk carafe lid (E1) or
(F1). To start cleaning, proceed as follows:
1. Leave the milk carafe in the machine (you do not need to
empty it);
2. Place a cup or other recipient under the milk spout (E5) or
(F5) (g. 22);
Clean
4. Turn the dial back to one of the froth selections;
If you want to make a number of beverages in succession:
• To proceed with making the next beverages, when the
“Clean” message is displayed, press “Cancel”. Clean the milk
carafe after making the last beverage.
At the end of preparation, the milk carafe is empty, or
there is not enough milk for other recipes
• After cleaning using the “Clean” function, extract the milk
carafe and clean all the components as described in section
“15.9 Cleaning the milk carafes (E) and (F)”
At the end of preparation, there is enough milk left in
the carafe for other recipes
• After cleaning using the “Clean” function, extract the milk
carafe and place it immediately in the refrigerator. The carafe can be kept in the refrigerator for no more than 2 days,
then all the components should be cleaned as described in
section “15.9 Cleaning the milk carafes (E) and (F)”.
Important:
If the milk carafe has been left out of the refrigerator for more
than 30 minutes, disassemble and clean all the components as
described in section “15.9 Cleaning the milk carafes (E) and (F)”.
General notes after making milk beverages:
• If you do not clean the milk carafe, the symbol appears
on the homepage to remind you that it needs cleaning.
• In certain cases, the appliance will need to warm up before
the carafe can be cleaned.
• To ensure correct cleaning, wait for the CLEAN function to
end. The function is automatic. It must not be interrupted
while underway.
10. PREPARING HOT WATER AND HOT TEA U
10.1 Preparing the appliance
1. Insert the hot water spout (D6) in the machine (g. 5);
2. Place a cup under the spout;
To use tall glasses:
• lift the ap (A17) (g. 24) and place the glass in the compartment (A16);
• turn the water spout (g. 25).
2223
3. Turn the froth adjustment/clean dial (E3) or (F3) to “Clean”
(g. 23). Hot water and steam are delivered from the milk
spout. Cleaning stops automatically;
2425
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10.2 Making hot tea
1. On the homepage (C), press the image corresponding to
tea (C1);
2. Adjust the quantity and temperature;
3. Press “Brew”. Preparation begins and stops automatically.
Please note:
To stop brewing, press “Stop” or “Cancel”.
10.3 Preparing hot water
Direct selection:
1. On the homepage (C), press the image corresponding to
hot water (C1). Preparation begins and stops automatically.
Customising the quantity:
1. Press (C2) at the bottom of the image corresponding to hot water: the quantity to select appears on the
display;
2. Press “Brew”. Preparation begins and stops automatically.
Please note:
To stop brewing, press “Stop” or “Cancel”.
Optional accessory in certain models:
Travel mug
(capacity 473 ml/160 mm H)
Type: DLSC073
EAN: 8004399024083
1. Prepare the machine with the accessories needed to prepare the beverage you want to make (E, F);
2. Raise the ap (A17) (g. 24) and place the travel mug in
the compartment (A16) (g. 27);
11. FAVOURITE BEVERAGES U
A collection of favourite beverages can be created for each prole. Proceed as follows:
1. Press (C2) at the bottom of the image corresponding
to the beverage you want to include in the collection;
Espresso
Size L
Aroma 4
26
2. Select the heart (g. 26):
3. Press “X” to go back to the homepage (C).
The beverage is now included in the collection and can be accessed by pressing Favourites (B4) from the control panel (B).
Please note:
The order of beverages in the collection can be changed:
1. Press ;
2. Select the beverage to be moved;
3. Use the arrows to change the order of the beverages;
4. Press “X” to go back to the homepage (C).
12. MAKING “TO GO” BEVERAGES U
“The “To Go” function is perfect for all those wanting to create a
customised beverage to take away with them.
27
3. Press “To Go” (B2);
The rst time you use the function:
• Press “Start”;
• Pressing displays information on the quantities
corresponding to the size of the travel mug;
• Select the size of travel mug you are using (Piccolo, Medio,
Grande) and press “Next”;
• The appliance informs you that at the end of preparation,
you can adjust the quantity to save the exact capacity of
your mug. Press “Next”.
4. Select the type of beverage you want to make (Hot (B3)
or Cold (B1));
5. Scroll through the beverages on the homepage (C) until
the one you want to make is displayed. Select the beverage
and customise the parameters proposed by the appliance.
Proceed with preparation;
6. At the end of preparation, you can correct the quantity delivered so the next time the machine will make the right
amount of beverage for the travel mug you are using.
Please note:
• Each time you use a mug dierent from the one used previously, we recommend you remain nearby to check the
quantity of beverage delivered.
• If you save the new settings, they are memorised ONLY in
the selected prole.
• To maintain the temperature of hot beverages, preheat the
travel mug with hot water.
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Page 16
• You should only use the travel mug for the beverages present on the homepage.
• To use a travel mug other than the one supplied, make sure
it is no taller than 16 cm.
Important
• Before screwing on the lid, open the closing cap to release
the pressure;
• Recipes with milk: at the end of preparation, clean the
milk carafe (see section “9.6 Cleaning the milk carafe after
use”).
• You should use the contents within a maximum of 2 hours.
After that time, empty and clean as described in the following section.
• For more information, see the leaet attached to the travel
mug.
12.1 Cleaning the travel mug after use
For hygiene reasons, the travel mug (D9) should always be
cleaned after use. Do not use abrasive materials that could damage the surface of the container.
Proceed as follows:
1. Unscrew the lid and rinse the container and lid with hot
drinking water (40°C).
2. Soak the components in hot water (40°C) with washing up liquid for at least 30 minutes. Do not use scented
detergents.
3. Clean the inside of the container and the lid with a clean
sponge and washing up liquid, removing any visible dirt.
4. Rinse all components with hot drinking water (40°C).
5. Dry all components with a clean, dry cloth or paper towels,
then reassemble.
6. Wash the lid in the dishwasher once a week. The metal
container is not dishwasher safe
13. “MY” FUNCTION (“Hot” beverages only) U
With the “my function”, you can customise the beverage as
follows:
1. Make sure the prole (C6) whose beverage you want to
customise is active;
2. Press (C2) at the bottom of the image corresponding
to the beverage you want to make;
3. Press ;
4. Press “Star t” to follow the guided procedure;
5. If envisaged by the beverage, select the desired Aroma and
press “Next”;
6. Press “Brew” to begin preparation;
7. When the required quantity has been delivered into the
cup, press “Stop”.
8. If you are satised with the result in the cup, press “Save”
to save the settings, or “Cancel” to retain the previous
parameters.
9. Press “X” to go back to the homepage.
The appliance goes back to the homepage (C).
Please note:
• If you save the new settings, they are memorised ONLY in
the selected prole.
• When you customise a single beverage, the respective
double version is also customised and the appliance displays the message “Settings saved on both double and
single recipe”;
• Press “X” to exit programming at any moment. The values
will not be saved.
• When a beverage has been customised, “Reset” (under the
image) and “my” (among the quantity selections) appear
in the settings. Press “Reset” to reset the default values for
the beverage.
Beverage quantity table
BeverageStandard
quantity
ESPRESSO40 ml20-180 ml
2X ESPRESSO40 ml + 40 ml20-180 ml +
COFFEE180 ml100-240 ml
LONG160 ml115-250 ml
DOPPIO+120 ml80-180 ml
AMERICANO150 ml70-480 ml
TEA150 ml20-420 ml
HOT WATER 250 ml20-420 ml
Programmable
quantity
20-180 ml
14. SELECTING YOUR PERSONAL PROFILE U
You can memorise a number of dierent proles, each associated with a dierent icon.
The customised beverage settings are saved in each prole. The
order in which all the beverages are displayed is based on the
frequency of selection.
To select a prole, proceed as follows:
1. From the homepage (C), press the prole currently in use
(C6). A list of selectable proles appears;
2. Then select the required prole.
Please note:
• After making your selection, the beverage settings bars
will all appear in the same colour as the prole;
• You can rename your prole;
• To customise the prole icon, see section “6.7 Create and
edit proles”.
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15. CLEANING U
15.1 Cleaning the machine
The following parts of the machine must be cleaned regularly:
-the appliance’s internal circuit;
-coee grounds container (A10);
-drip tray (A15) and drip tray grille(A14);
-water tank (A22);
-coee spouts(A7);
-pre-ground coee funnel (A4);
-brewing unit (A6), extractable after opening the brewing
unit ap (A5);
-milk carafes (E) and (F)
-coee pot (D8) (see section “8.9 Cleaning the coee pot”);
-travel mug (D9) (see section “12.1 Cleaning the travel mug
after use”).
Important!
• Do not use solvents, abrasive detergents or alcohol to clean
the coee machine. With De’Longhi superautomatic coee
machines, no chemical products are required for cleaning
purposes.
• Do not use metal objects to remove encrustations or coee
deposits as they could scratch metal or plastic surfaces.
dishwasher safehand wash only
coee grounds container
(A10)
drip tray (A15)cup tray (A13)
ap grille support (A19)ap grille (A18)
drip tray grille (A14)water tank (A22)
“Hot” milk carafe (E)removable brewing unit (A6)
“Cold” milk carafe (F)
coee grounds container
support (A11)
15.2 Cleaning the internal circuit
If the appliance is not used for more than 3/4 days, before using
it again, we strongly recommend switching it on and performing 2/3 rinse cycles by selecting the “Rinse” function (section
“6.1 Rinsing”).
Please note:
After cleaning, it is normal for the grounds container (A10) to
contain water.
15.3 Cleaning the coee grounds container
When “Please empty grounds container” appears on the display,
the grounds container must be emptied and cleaned. The appliance cannot be used to make coee until you have cleaned
the grounds container (A10). Even if not full, the empty grounds
container message is displayed 72 hours after the rst coee
has been prepared. For the 72 hours to be calculated correctly,
the machine must never be disconnected from the mains power
supply.
Important! Danger of scalding
If you make a number of milk-based beverages one after the
other, the metal cup tray (A13) becomes hot. Wait for it to cool
down before touching it and handle it from the front only.
To clean (with the machine on):
1. Remove the drip tray (A15) and grounds container (A10)
(g. 28);
28
2. Empty the drip tray and grounds container and clean thoroughly to remove all residues left on the bottom. This can
be done using the spatula on the brush (D5) provided.
3. Put the drip tray complete with grille and grounds container back in the appliance.
Important!
When removing the drip tray, the grounds container must be
emptied, even if it contains only a few grounds. If this is not
done, when you make the next coees, the grounds container
will ll up more than expected and clog the machine.
15.4 Cleaning the drip tray and drip tray grille
Important!
The drip tray (A15) is tted with a level indicator (A20) (red)
showing the amount of water it contains (g. 29).
29
Before the indicator protrudes from the cup tray (A13), the drip
tray must be emptied and cleaned, otherwise the water may
overow the edge and damage the appliance, the surface it
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Page 18
rests on or the surrounding area. To remove the drip tray, proceed as follows:
1. Remove the drip tray and coee grounds container (A10)
(g. 28);
2. Check the red condensate tray (A12) and empty if full;
3. Remove the cup tray (A13) and drip tray grille (A14), then
empty the drip tray and grounds container and wash all
components;
4. Put the drip tray complete with grille and grounds container back in the appliance.
Important!
When removing the drip tray, the grounds container must be
emptied, even if it contains few grounds. If this is not done,
when you make the next coees, the grounds container will ll
up more than expected and clog the machine.
15.5 Cleaning the inside of the machine
Danger of electric shock!
Before cleaning internal parts, the machine must be turned o
(see section “5. Turning the appliance o”) and unplugged from
the mains power supply. Never immerse the machine in water.
1. Check regularly (about once a month) that the inside of the
appliance (accessible after removing the drip tray (A15))
is not dirty. If necessary, remove coee deposits with the
brush (D5) supplied and a sponge.
2. Remove all residues with a vacuum cleaner (g. 30).
30
15.6 Cleaning the water tank
Clean the water tank (A22) regularly, about once a month and
whenever you replace the water softener lter (D4).
1. Extract the water tank (g. 2), remove the water softener
lter (if present) and rinse with running water;
2. Empty the water tank and clean with a damp cloth and a
little washing up liquid. Rinse thoroughly with water;
3. Put the lter back in the appliance (g. 31), ll the tank
with fresh water up to the MAX level (g. 3) and put the
tank back;
31
4. (models with water softener lter only) Deliver 100ml of hot
water to reactivate the lter.
Please note:
If the appliance is not used for more than 3-4 days, you should
clean the tank as described above.
15.7 Cleaning the pre-ground coee funnel
Clean the pre-ground coee funnel (A4) regularly (about once a
month) with a damp cloth. Proceed as follows:
1. Turn the machine o (see chapter “5. Turning the appliance
o”;
2. Open the funnel ap;
3. Clean the funnel with the brush provided (D5);
4. Close the ap.
Important!
After cleaning, make sure there are no accessories left in the
funnel. The presence of foreign objects in the funnel while the
machine is in operation could damage the appliance.
15.8 Cleaning the brewing unit
The brewing unit (A6) must be cleaned at least once a month.
Important!
The brewing unit cannot be extracted while the machine is on.
1. Make sure the machine is correctly turned o (see section
“5. Turning the appliance o”);
2. Remove the water tank (A22) (g. 2);
3. Open the brewing unit ap (A5) (g. 32) on the right side
of the appliance;
PUSH
PUSH
3233
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4. Press the two coloured release buttons inwards and at the
same time pull the brewing unit outwards (g. 33);
5. Soak the brewing unit in water for about 5 minutes, then
rinse under the tap;
Important!
RINSE WITH WATER ONLY
NO DETERGENTS NO DISHWASHER
6. Do not use detergents when cleaning the brewing unit, as
they could damage it.
7. Use the brush (D5) to remove any coee residues left in
the brewing unit housing, visible through the brewing unit
ap;
8. After cleaning, replace the brewing unit by sliding it onto
the internal support, then push the PUSH symbol fully in
until it clicks into place;
Please note:
If the brewing unit is dicult to insert, before insertion, adapt it
to the right size by pressing the two levers (g. 34).
34
9. Once inserted, make sure the two coloured buttons have
snapped out;
10. Close the brewing unit ap;
11. Put the water tank back.
15.9 Cleaning the milk carafes (E) and (F)
Each time you use the milk carafe, clean as described below:
1. Extract the lid of the milk carafe (E1) or (F1) (g. 18);
2. Extract the milk spout (E5) or (F5), milk spout extension
(E7) (“Hot” carafe only) and milk intake tube (E6) or (F6)
(g. 35);
3536
3. Turn the froth adjustment dial (E3) or (F3) clockwise to the
“Insert” position (g. 36) and pull to extract;
4. Turn anticlockwise and remove the milk carafe connector
(E4) or (F4) (g. 37).
37
5. Wash in a dishwasher (recommended) or by hand as indicated below:
• In a dishwasher: Rinse all the above components and the
milk carafe with hot running drinking water (at least 40°C),
then place them in the top basket of the dishwasher and
run a programme at 50°C, e.g. standard ECO.
• By hand: Thoroughly rinse all the components and the
milk carafe with hot running drinking water (at least 40°C)
to remove all visible milk residues; make sure to run the
water through the holes in the lid (g. 38). Then immerse
all the components in hot drinking water (at least 40°C) and
washing up liquid for at least 30 minutes. Rinse all the above
components thoroughly under hot drinking water, rubbing
them one at a time with your hands.
6. Make sure there are no milk residues on the hollow and
groove under the dial (g. 39).
groove with a toothpick;
If necessary,
scrape the
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6. Remove and empty the drip tray (A15) and coee grounds
42
container (A10) (g. 10), then put both back in the appliance and press “Next”;
7. Remove the water tank (A22), lift the lid (A21) and (if inserted) remove the lter (D4). Empty the tank completely.
8. Pour the descaler into the tank up to the level A marked inside
the tank (equal to one 100ml pack), then add water (one litre)
up to level B (g. 40). Put the water tank (with lid) back in the
appliance and press “Next”
;
3938
7. Check that the intake tube and spout are not clogged with
milk residues;
8. Dry all the components with a clean dry cloth;
9. Reassemble all the lid components;
10. Attach the lid back on the milk carafe.
Please note:
Each week the appliance reminds you to clean the milk carafe
thoroughly and proposes the correct cleaning sequence again.
16. DESCALING U
Important!
• Before use, read the instructions and labelling on the descaler pack.
• Use De’Longhi descaler only. Using unsuitable descaler
and/or performing descaling incorrectly may result in
faults not covered by the manufacturer’s guarantee.
• Descaler could damage delicate surfaces. If the product is
accidentally spilt, dry immediately.
To descale
DescalerDe’Longhi descaler
ContainerRecommended capacity: 2 l
Time~50min
Descale the appliance when the corresponding message appears
on the homepage (C). To descale immediately, press “OK” and
follow the instructions from point (5).
To descale the appliance later, press “Cancel”. The symbol
(C4) appears on the homepage to remind you the appliance
needs descaling. (The message appears each time you turn the
appliance on).
To access the descaling menu:
1. Press the settings menu icon (C3) on the homepage;
2. Scroll through the menu items until “Descaling” is
displayed;
3. Press “Star t” to enter the guided descaling procedure;
4. Press “Star t” to begin;
5. Insert the water spout (D6) (g. 5);
B
A
2L
9. Place an empty 2 litre container under the spouts (g. 41).
Press “Next” to start descaling (“Back” to go back to the previous screen or “X” to exit the procedure, remembering to
remove the descaling solution from the tank)
Important! Danger of scalding
Hot water containing acid ows out of the spouts. Take care to
avoid contact with splashes of this solution.
10. IThe descale programme starts and the descaler liquid
comes out of the hot water and coee spouts. A series of
rinses is performed automatically to remove all the scale
residues inside the coee machine;
After about 40 minutes, the descaling action ceases;
11. The appliance is now ready to be rinsed through with clean
water. Empty the container used to collect the descaler
solution. Remove the water tank, empty, rinse under running water, ll with fresh water up to the MAX level and put
back in the appliance (g. 42). Press “Next”;
20
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Page 21
12. Place the container used to collect the descaler solution
empty under the spouts and press “Next” to start rinsing;
13. Hot water is delivered from both the hot water spout and
coee spouts;
14. When the water in the tank has run out, empty the container used to collect the rinsing water;
15. Extract the water tank and put back the water softener lter if removed previously. Press “Next” to continue;
16. Fill the tank with fresh water up to the MAX level, put back
in the appliance and press “Next” to continue;
17. Place the container used to collect the descaler solution
empty under the spouts
and press “Next” to start another
rinsing cycle;
18. When the water in the tank has run out, empty the container used to collect the rinsing water, remove and empty
the drip tray (A15) and grounds container (A10), then put
back in the appliance;
19. Ex tract the water tank, top up to the max level, put back in
the appliance and press “Next”
20. The descaling process is now complete”. Press “OK”. The appliance performs a rapid preheat cycle and then goes back
to the homepage.
Please note:
• If the descaling cycle is not completed correctly (e.g. electrical power failure) it is advisable to repeat the procedure;
• After descaling, it is normal for the grounds container
(A10) to contain water.
• If the water tank has not been lled to the MAX level after
descaling, the appliance prompts for a third rinse to ensure
that the descaler solution has been completely eliminated
from the machine’s internal circuits. Before starting rinsing, remember to empty the drip tray.
17. SETTING WATER HARDNESS
The descaling alarm is displayed after a period of time established according to water hardness. The machine can also be
programmed according to the actual hardness of the local water
supply, so that the descaling procedure will be required less
frequently.
17.1 Measuring water hardness
1. Remove the “ Total hardness test” indicator paper (D1) from
its pack (attached to the Quick Guide).
2. Immerse the paper completely in a glass of water for about
one second.
3. Remove the strip from the water and shake lightly. After
about a minute, 1, 2, 3, or 4 red squares appear, depending
on the hardness of the water. Each square corresponds to
1 level.
17.2 Setting water hardness
1. Press the settings menu icon (C3) on the homepage (C);
2. Scroll the pages and select “Water hardness”;
3. Press “Set”;
4. Carry out the procedure described in the previous section
and measure water hardness;
5. Press the dot corresponding to the water hardness measured previously as indicated in the following table:
Total Hardness Test (D1)Water hardness
Green Red
Green Red
Green Red
Red
6. The machine is now reprogrammed with the new water
hardness setting.
7. Press “<” to go back to the settings menu.
Level 1
Level 2
Level 3
Level 4
18. WATER SOFTENER FILTER
Certain models are tted with a water softener lter (D4). If this
is not the case with your model, you are recommended to purchase one from De’Longhi Customer Services.
To use the lter correctly, follow the instructions below.
18.1 Installing the lter
1. Press the settings menu (C3);
2. Scroll through the pages and select “Water lter”;
3. Press “OK” to enter the guided procedure
4. Remove the lter from the packaging and turn the date indicator to view the next 2 months (g. 41);
2
0,5 L
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Please note:
The lter lasts about two months if the appliance is used normally.
If the machine is left unused with the lter installed, it will last a
maximum of 3 weeks.
5. Press “Next” to continue (“Back” to go back to the previous
screen; “X” to cancel the operation);
6. To activate the lter, run tap water through the hole in the
centre of the lter until water comes out of the openings at
the side for more than a minute (g. 42). Press “Next”;
4344
7. Extract
8. Insert the lter in the lter housing
9. C
10. Insert the hot water spout (D6). Press “Next”;
11. Position an empty container with a minimum capacity of 0.5
12. The appliance delivers hot water, then stops automatically.
13. The lter is now active and you can use the coee machine.
18.2 Replacing or removing the lter
Replace the lter (D4) when the replace lter message appears
on the homepage (C). To replace the lter immediately, press “OK”
and follow the instructions from point 3 of the previous section. To
replace the lter later, press “Cancel”. The lter symbol appears on
the display to remind you the lter needs replacing.
To replace, proceed as follows:
1. Press the settings menu (C3);
2. Scroll through the pages until “Water lter“ is displayed, then
3. Press “OK” to enter the guided procedure;
4. Extract the water tank (A22) and exhausted lter.
5. To remove the lter, press “OK” (“Back” to go back to the pre-
the water tank (A22) (g. 2) and ll with water; insert the lter in the water tank and immerse it completely for
about ten seconds, sloping it and pressing it lightly to enable
the air bubbles to escape (g. 43). Press “Next”;
(g. 44) and press as far
as it will go;
the machine.
litres under the hot water spout (g. 6) and press “Next” to
activate the lter;
Press “OK” to go back to the homepage;
press “OK”;
vious screen; “Cancel” to cancel the operation);
press “Next”;
lose the tank with the lid (A21), then put the tank back in
6. To replace the lter, press “Next” and follow the operations
described in the previous section from point (4).
Please note:
After two months (see date indicator) or when the appliance has
not been used for 3 weeks, you should replace the lter even if the
message has not yet been displayed.
19. TECHNICAL DATA
Voltage: 220-240 V~ 50-60 Hz max. 10 A
Power: 1450 W
Pressure: 1.9 MPa (19 bars)
Water tank capacity: 1.8 l
Size LxDxH: 260x450x385 mm
Cord length: 1200 mm
Weight (varies according to model): 11.2 kg
Beans container capacity: 300 g
Frequency: 2400/2500 MHz
Maximum transmission power 20 mW
De’Longhi reserves the right to modify the technical specication
and styling of its products at any moment, without compromising
their functionality and quality.
19.1 Tips for Energy Saving
• To reduce energy consumption, after delivering one or more
beverages, remove the milk carafes or accessories.
• Set auto-o to 15 minutes (see section “6.8 Set auto-o ”);
• Enable Energy Saving (see paragraph “6.9 General”);
• Always carry out the descaling cycle when prompted by the
machine.
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20. DISPLAYED MESSAGES
DISPLAYED MESSAGEMEANINGSOLUTION
Please ll the tank with fresh
water up to MAX level. Be sure to
ll above Level 1
I don’t have enough water for
your beverage. Please ll the tank
with fresh water up to MAX level.
Be sure to ll above Level 1
Please insert the water tank
Fill the tank with fresh water.
Please empty drip tray and
grounds container
Insucient water in the tank
The tank
(A22)
is not correctly in place.Insert the tank correctly and press as far as it
The amount of water in the tank is not
enough to make the beverage and the
message to empty the grounds container
will be displayed shortly.
(A22)
.Extract the tank, ll with fresh water to above
Level 1 and put back in the appliance.
will go.
The appliance asks for both operations to be
performed so that no further intervention will
be necessary and more beverages can be made
one after the other without interruption.
Please insert the brewing unit
Please empty grounds container
Please insert grounds container
and drip tray
Please add your preferred
pre-ground coee. - max: one
measure!
Fill the beans container and press
“OK” to resume brewing
Please insert the water spout The spout (D6) is not correctly in place or
Please insert the cold/hot milk
carafe
Just doing a little cleaning. I’ll be
back in a few seconds
The brewing unit (A6) has not been replaced after cleaning.
The grounds container (A10) is full.Clean as described in section “15.3 Cleaning
The grounds container (A10) and/or drip
tray (A15) is not correctly in place or is
missing.
Preparation with pre-ground coee has
been selected.
The coee beans have run out.Fill the beans container (A2) and press “OK” to
is missing.
The milk carafe (E) or (F) is not inserted
correctly or is missing.
The appliance has detected impurities in its
internal circuits.
Insert the brewing unit as described in section
“15.8 Cleaning the brewing unit”
the coee grounds container”
Insert the drip tray complete with grounds
container and press as far as it will go.
Make sure the funnel (A4) is not blocked, then
add one level measure (D2) of pre-ground
coee, press “Next” on the display and follow
the instructions in section “8.4 Making coee
using pre-ground coee”.
resume brewing
Insert the spout and push as far as it will go
(g. 5). The appliance emits a beep (if the
beep function is enabled).
Insert the milk carafe and push as far as it will
go. The machine emits a beep (if the beep
function is enabled).
Wait for the appliance to be ready again and
reselect the required beverage. Contact customer services if the problem persists.
→
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DISPLAYED MESSAGEMEANINGSOLUTION
The new settings have not been
saved
I am unable to complete your
beverage. Reduce the aroma and
try again
I am unable to complete your
beverage. Adjust the coee grinder, increasing the dial position
one unit at a time
Please select a lighter aroma
or reduce pre-ground coee
quantity
Please store the milk carafe in
the fridge
The machine needs to be descaled. Press OK to start (~50min)
Please replace the water lter.
Press OK to start
General alarm: Please refer to
user manual / Coee Link App
While customising the beverages (see section “13.
“My” function (“Hot” beverages only)”), preparation has been deliberately interrupted by pressing
“X” or an alarm has been triggered.
The grinding is too ne and the coee is
delivered too slowly or not at all.
If the water softener lter (D4) is present,
an air bubble may have been released inside the circuit, obstructing delivery.
The grinding is too ne and the coee is
delivered too slowly or not at all.
Too much coee has been used.Select a milder “Aroma” (see “8.3 Customising
A milk-based beverage has been prepared
and the milk carafe is still inserted in the
appliance
The machine must be descaled.
The water softener lter (D4) is exhausted. Press “OK” to replace or remove the lter,
The inside of the appliance is very dirty.Clean the inside of the appliance thoroughly,
Press “X” to go back to the homepage (C) to view the
alarm causing the interruption. Follow the instructions corresponding to the alarm displayed (see
section “20. Displayed messages”)
Select a milder “Aroma” (see “8.3 Customising
the beverages”)
Press “OK” and deliver a little water (see section
“10. Preparing hot water and hot tea”) until the
ow is regular. If the problem continues, remove
the lter (see section “18.2 Replacing or removing the lter”)
Press “OK” and adjust the coee grinder (see
“6.4 Adjust grinder”).
the beverages”) or reduce the quantity of preground coee (maximum 1 measure). Press
“OK to go back to the homepage or wait until
the message disappears.
Remove the carafe and place in the refrigerator.
To proceed with descaling, press “OK” and
follow the guided procedure, otherwise press
“Cancel”. In this case, the symbol
appears on the homepage (C) to
(C4)
remind you that descaling is needed (see
section “16. Descaling”).
or “Cancel” to carry out the procedure later.
Follow the instructions in section “18. Water
softener lter”.
as described in section “15. Cleaning”. If the
message is still displayed after cleaning, contact De’Longhi Customer Services and/or an
approved Service Centre
→
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Page 25
DISPLAYED MESSAGEMEANINGSOLUTION
Water circuit empty. Press OK to
start lling process
The water circuit is empty
A new water softener lter has been
inserted (D4)
Energy saving is enabled.To disable energy saving, proceed as described
The machine must be descaled.The descaling procedure described in section
The lter must be replaced (D4) Replace the lter or remove it as described in
Press “OK” to
tomatically. It is normal for there to be
water in the drip tray (A15) afte3r filling.
If the problem persists, make sure the
water tank (A22) is fully inserted.
Make sure you have followed the instructions
for inserting the new lter (sections “18.1
Installing the lter” and “18.2 Replacing or
removing the lter”). If the problem continues,
remove the lter (section “18.2 Replacing or
removing the lter”).
in section “6.9 General”.
“16. Descaling” needs to be performed.
section “18. Water softener lter”.
ll the circuit. Delivery stops au-
*Models with Wi-Fi connectivity:
*Models with Bean Adapt only:
The coee beans prole has
changed! Remember to brew at
least 3 coees before changing
the coee beans prole
Remember to clean the milk carafe (E) or
(F).
The connection is congured in the appliance settings menu (C3).
Indicates that the appliance is connected.To disable the connection, proceed as de-
Connectivity is active, but the cloud cannot
be reached.
The appliance needs to brew at least 3 coffees before Bean Adapt can be adjusted
Turn the froth adjustment dial (E3) or (F3) to
CLEAN
.
Connect to the Coee Link App.
scribed in section “6.3 Connectivity (certain
models only)”.
If just turned on, wait for the appliance to
complete the start up procedure.
If the problem continues, disable the connection then enable again as described in section
“6.3 Connectivity (certain models only)”.
Make sure the lights on the router indicate
that the network is active.
If the problem continues, turn the appliance
and home router o then on again.
Brew at least 3 coees with the new coee
before changing the Bean Adapt
25
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21. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact customer services.
PROBLEM POSSIBLE CAUSESOLUTION
The appliance does not come onIt is not plugged into the mains socket.Plug into the mains socket (g. 1).
The coee is not hot. The internal circuits of the appliance have
cooled down because 2-3 minutes have
elapsed since the last coee was made.
Coee temperature setting too low.
The cups were not preheated.Warm the cups by rinsing them with hot
The machine must be descaled
The coee is weak or not creamy enough. The coee is ground too coarsely.Access the settings menu (C3) and follow
The coee is unsuitable.Use coee for espresso machines.
Coee not fresh.The coee pack has been opened for too
The coee is delivered too slowly or a
drop at a time.
Coee does not come out of one or both
spouts.
The coee delivered is watery.The funnel (A4) is clogged.Clean the funnel with the help of the
Too little beverage is deliveredInsucient water in tankAlways ll the tank above Level 1.
The appliance does not make coee.The appliance has detected impurities
The coee is ground too nely.Access the settings menu (C3) and follow
The coee spouts (A7) are blocked.Clean the coee spouts with a sponge or
in its internal circuits. “Just doing a little
cleaning...” is displayed.
Before making the coee, heat the internal circuits by rinsing using the rinse
function
(see section “6.1 Rinsing”).
Set a hotter coee temperature in the
settings menu (C3) (see section “6.5 Coee
temperature”).
water (Please note: you can use the hot
water function).
Proceed as described in section “16. Descaling”. Next, check the water hardness
(“17.1 Measuring water hardness”) and
make certain the machine setting matches the local water supply hardness (“17.2
Setting water hardness”).
the instructions to adjust grinding. The
eect is only visible after delivering 3
coees (see section “6.4 Adjust grinder”).
long and has lost its taste.
the instructions to adjust grinding. The
eect is only visible after delivering 3
coees (see section “6.4 Adjust grinder”).
toothpick.
brush (D5) as described in section “15.7
Cleaning the pre-ground coee funnel”.
Wait for the appliance to be ready again
and reselect the required beverage. Contact customer services if the problem
persists.
→
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Page 27
PROBLEM POSSIBLE CAUSESOLUTION
The brewing unit (A6) cannot be
extracted.
At the end of descaling, the appliance
requests a third rinse.
Milk does not ow from the milk spout
(E5) or (F5).
The milk contains large bubbles and
squirts out of the milk spout (E5) or (F5)
there is little froth.
The cup shelf (A13) is hot.A number of beverages have been pre-
After cleaning, you can’t put the drip tray
back in the machine
The machine emits noises or small pus
of steam while not in use
The appliance emits pus of steam from
the drip tray (A15) and/or there is water
on the surface the appliance rests on.
The To Go beverage is too much or has
spilled out of the travel mug
The appliance has not been turned o
correctly
During the two rinse cycles, the water
tank (A22) has not been lled to the MAX
level
The milk carafe lid (E1) or (F1) is dirtyClean the milk carafe lid as described in
The lid (E1) or (F1) is not assembled
correctly.
The milk is not cold enough or not suitable for the beverage requested
The milk carafe lid (E1) or (F1) is dirtyClean the milk carafe as described in sec-
There is water in the groove under the
froth adjustment dial (E3) or (F3)
Plant-based beverages have been used.For best results, use beverages at refriger-
pared in rapid succession
The condensate tray(A12) is not in the
correct position
The machine is ready for use, or has recently been turned o, and condensate is
dripping into the hot vaporiser
The drip tray grille (A14)has not been put
back after cleaning.
An unsuitable quantity has been selected
Turn the appliance o by pressing the
button (A9)
appliance o”).
Follow the instructions displayed by the appliance, but rst empty the drip tray (A15) to
avoid the water overowing.
section “15.9 Cleaning the milk carafes
(E) and (F)”.
Assemble all the components correctly as
described in sections “9.1 Preparing the
milk carafes (E and F)” and “9.4 Adjusting
the amount of froth”.
For best results, make sure to use the
right type of milk to prepare hot or cold
beverages (see section “9.2 Which milk
to use?”). Use beverages at refrigerator
temperature (about 5° C).
tion “9.6 Cleaning the milk carafe after
use”
Extract the dial and dry thoroughly.
ator temperature (about 5° C). Adjust the
amount of froth as described in section
“9.4 Adjusting the amount of froth”
Make sure the condensate tray is inserted
correctly
This is part of normal operation. To limit
the phenomenon, empty the drip tray.
Put the drip tray grille back in the drip
tray.
Choose a smaller quantity (Medio or
Piccolo )
Adjust the quantity in the mug so that
the next beverage is prepared correctly
(see section “5. Turning the
→
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Page 28
PROBLEM POSSIBLE CAUSESOLUTION
Too little To Go beverage is preparedAn unsuitable quantity has been selected
The travel mug cannot be inserted in the
appliance
*Models with Wi-Fi connectivity:
The App is not workingApp malfunctionClose the App, then run it again
The App indicates a problem, but there is
no problem with the appliance
The travel mug compartment ap (A17)
is closed and/or the coee spouts (A7)
are lowered
The data between the appliance and App
are not synchronised
Choose a larger quantity (Medio or
Grande )
Adjust the quantity in the mug so that
the next beverage is prepared correctly
Open the ap and/or raise the coee
spouts
Disable and re-enable connectivity (section “6.3 Connectivity (certain models
only)”
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5713248482_00_0721
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De’Longhi Appliances via Seitz, 47 31100 Treviso, Italy www.delonghi.com
5713248482
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