Dell C6220 II User Manual

Dell PowerEdge C6220 II

Systems

Hardware Owner’s

Manual

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make
better user of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

Copyright © 2014 Dell Inc. All rights reserved.

This product is protected by U.S. and international copyright and intellectual property laws.

Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other

jurisdictions.

All other marks and names mentioned herein may be trademarks of their respective companies.

Regulatory Model B08S

October 2014 Rev. A02

Contents

1 About Your System ...................................................................... 13

Accessing System Features during Startup .................................................. 13

Front-Panel Features and Indicators .............................................................. 14

Hard-Drive Indicator Patterns ......................................................................... 18

Service Tag ........................................................................................................ 21

Back Panel Features and Indicators .............................................................. 24

System-Board Assembly Configurations ....................................................... 26

LAN Indicator Codes ......................................................................................... 28

Power and System Board Indicator Codes ................................................... 30

Power Supply Indicator Codes ....................................................................... 31

1400W Power Supply ................................................................................ 31

1200W Power Supply ................................................................................ 32

BMC Heart Beat LED ......................................................................................... 33

Post Error Code .................................................................................................. 34

Collecting System Event Log (SEL) for Investigation ........................... 34

System Event Log............................................................................................... 38

Processor Error ......................................................................................... 38

Memory ECC .............................................................................................. 39

PCI-E Error ................................................................................................. 40

IOH Core Error ........................................................................................... 41

SB Error ...................................................................................................... 42

POST Start Event ....................................................................................... 43

Contents | 3

POST End Event ......................................................................................... 44

POST Error Code Event ............................................................................ 45

BIOS Recovery Event ............................................................................... 45

ME Fail Event ............................................................................................. 46

SEL Generator ID ...................................................................................... 46

Sensor Data Record .......................................................................................... 47

Other Information You May Need ................................................................... 52

C6220 Fresh Air Support ........................................................................... 52

C6220 II System Configuration Limitations by Intel Xeon Processor . 60

E5-2600 v2 product family ........................................................................ 60

C6220 II Fresh Air Support ....................................................................... 62

Micro SD Card Socket Location ............................................................. 67

2 Using the System Setup Program ............................................ 68

Start Menu .......................................................................................................... 68

System Setup Options at Boot ......................................................................... 68

Boot Manager .................................................................................................... 69

Console Redirection ......................................................................................... 71

Main Menu ......................................................................................................... 76

Advanced Menu ................................................................................................ 78

4 | Contents

Enabling and Configuring Console Redirection .................................... 72

Main Screen .............................................................................................. 76

Power Management ................................................................................. 79

Chassis Power Management .................................................................. 80

CPU Configuration .................................................................................... 88

Memory Configuration ............................................................................. 94

SATA Configuration .................................................................................. 97

PCI Configuration ...................................................................................... 99

Embedded Network Devices ................................................................. 102

ISCSI Remote Boot ................................................................................. 104

Active State Power Management Configuration................................ 105

PCI Slot Configuration ............................................................................ 106

USB Configuration .................................................................................. 107

Security Menu ................................................................................................. 108

Server Menu ..................................................................................................... 111

Set BMC LAN Configuration .................................................................. 113

Remote Access Configuration .............................................................. 114

Boot Menu ........................................................................................................ 116

Exit Menu.......................................................................................................... 117

Command Line Interfaces for Setup options ............................................... 118

3 Removing and Installing System Components ..................... 150

Safety Instructions .......................................................................................... 150

Recommended Tools ...................................................................................... 151

Opening and Closing the System .................................................................. 151

Opening the System................................................................................ 151

Closing the System ................................................................................. 152

Inside the System ............................................................................................ 153

Cooling Fans ..................................................................................................... 154

Removing a Cooling Fan ......................................................................... 154

Installing a Cooling Fan .......................................................................... 157

Hard Drives ....................................................................................................... 158

Contents | 5

Removing a 3.5-inch Hard-Drive Blank ................................................ 158

Installing a 3.5-inch Hard-Drive Blank ................................................. 158

Removing a 2.5-inch Hard-Drive Blank ................................................ 159

Installing a 2.5-inch Hard-Drive Blank ................................................. 159

Removing a Hard-Drive Carrier ............................................................. 160

Installing a Hard-Drive Carrier .............................................................. 161

Removing a Hard Drive from a Hard-Drive Carrier............................. 161

Installing a Hard Drive into a Hard-Drive Carrier ............................... 163

Installing a 2.5” SSD into a 3.5” Hard-Drive Carrier ........................... 163

Power Supplies ............................................................................................... 166

Removing a Power Supply ..................................................................... 166

Installing a Power Supply ...................................................................... 167

System-Board Assembly ................................................................................ 169

Removing a Dummy System-Board Tray ............................................. 169

Installing a Dummy System-Board Tray .............................................. 170

Air Baffle .......................................................................................................... 172

Heat Sinks ........................................................................................................ 174

Processors........................................................................................................ 176

6 | Contents

Removing a System-Board Assembly .................................................. 170

Installing a System-Board Assembly ................................................... 171

Removing the Air Baffle ......................................................................... 172

Installing the Air Baffle .......................................................................... 173

Removing the Heat Sink ......................................................................... 174

Installing the Heat Sink .......................................................................... 176

Removing a Processor ........................................................................... 176

Installing a Processor ............................................................................ 178

Interposer Extender for 2U Node .................................................................. 179

Removing the Interposer Extender for 2U Node ................................. 179

Installing the Interposer Extender for 2U Node .................................. 180

Removing the Interposer Extender Tray for 2U Node ........................ 182

Installing the Interposer Extender for 2U Node Tray ......................... 183

Expansion-Card Assembly and Expansion Card ........................................ 184

Removing the Expansion Card for 1U Node ........................................ 184

Installing the Expansion Card for 1U Node.......................................... 186

Removing the Expansion Card for 2U Node ........................................ 187

Installing the Expansion Card for 2U Node.......................................... 191

PCI-E Slot Priority............................................................................................ 193

RAID Card ......................................................................................................... 194

Summary of LSI 9265-8i with RAID Battery, LSI 9210-8i HBA and LSI

9285-8e with RAID Battery ..................................................................... 194

LSI 9265-8i Card ............................................................................................... 195

Removing the LSI 9265-8i Card for 1U Node ........................................ 195

Installing the LSI 9265-8i Card for 1U Node ......................................... 198

Cable Routing for LSI 9265-8i Card (1U Node) ..................................... 199

Removing the LSI 9265-8i Card for 2U Node ........................................ 202

Installing the LSI 9265-8i Card for 2U Node ......................................... 206

Cable Routing for LSI 9265-8i Card (2U Node) ..................................... 207

LSI 9265-8i RAID Battery................................................................................. 210

Removing the LSI 9265-8i RAID battery Assembly ............................. 210

Installing the LSI 9265-8i RAID Battery Assembly .............................. 212

Contents | 7

Removing the LSI 9265-8i RAID Battery ............................................... 212

Installing the LSI 9265-8i RAID Battery ................................................ 213

Riser Card ......................................................................................................... 214

Optional Riser Cards ............................................................................... 214

Removing the Riser Card for 1U Node ................................................. 216

Installing the Riser card for 1U Node ................................................... 217

Cable Routing for Riser Card (1U Node) .............................................. 217

Removing the Riser card for 2U Node .................................................. 218

Installing the Riser card for 2U Node ................................................... 220

Cable Routing for Riser Card (2U Node) .............................................. 221

Optional Mezzanine Cards ............................................................................. 222

Removing the LSI 2008 SAS Mezzanine Card ..................................... 222

Installing the LSI 2008 SAS Mezzanine Card ....................................... 223

Cable Routing for LSI 2008 SAS Mezzanine Card (1U Node) ............ 224

Cable Routing for LSI 2008 SAS Mezzanine Card (2U Node) ............ 225

Mezzanine-Card Bridge Board ...................................................................... 236

System Memory ............................................................................................... 238

8 | Contents

Removing the 1GbE Mezzanine Card ................................................... 229

Installing the 1GbE Mezzanine Card..................................................... 231

Removing the 10GbE Mezzanine Card ................................................. 232

Installing the 10GbE Mezzanine Card ................................................... 235

Removing the Mezzanine-Card Bridge Board .................................... 236

Installing the Mezzanine-Card Bridge Board ...................................... 237

Memory Slot Features ............................................................................ 238

Supported Memory Module Configuration.......................................... 238

Removing the Memory Modules ........................................................... 240

Installing the Memory Modules ............................................................ 242

System Battery ................................................................................................. 244

Replacing the System Battery ............................................................... 244

System Board ................................................................................................... 246

Removing a System Board..................................................................... 246

Installing a System Board ...................................................................... 248

Cable Routing for Onboard SATA Cables (1U Node) .......................... 249

Cable Routing for Onboard SATA Cables (2U Node with 3.5” HDDs)251

Cable Routing for Onboard SATA Cables (2U Node with 2.5” HDDs)253

Power Distribution Boards ............................................................................ 254

Removing a Power Distribution Board ................................................. 254

Installing a Power Distribution Board .................................................. 259

Cable Routing for Power Distribution Board ....................................... 261

Middle Planes .................................................................................................. 264

Removing the Middle Planes ................................................................. 264

Installing the Middle Planes .................................................................. 270

Cable Routing for Middle Plane to Direct Hard-Drive Backplane .... 273

Cable Routing for Middle Plane to 2.5” Hard-Drive Backplane for

Expander Configuration ......................................................................... 278

Direct Backplanes .......................................................................................... 280

Removing the Direct Backplane ........................................................... 280

Installing the Direct Backplane ............................................................ 285

2.5-inch Hard Drive Expander Configuration .............................................. 287

Contents | 9

Removing the 2.5-inch Hard Drive Backplane for Expander

Configuration ........................................................................................... 287

Installing the 2.5-inch Hard Drive Backplane for Expander Configuration

................................................................................................................... 295

Front Panels ..................................................................................................... 296

Removing the Front Panel ...................................................................... 296

Installing the Front Panel ....................................................................... 298

Sensor Boards ................................................................................................. 300

Removing the Sensor Board for 3.5” Hard-Drive System.................. 300

Installing the Sensor Board for 3.5” Hard-Drive System ................... 301

Cable Routing for Sensor Board and Front Panel for 3.5” Hard Drive

System ...................................................................................................... 302

Removing the Sensor Board for 2.5” Hard-Drive System.................. 304

Installing the Sensor Board for 2.5” Hard-Drive System ................... 306

Cable Routing for Sensor Board and Front Panel for 2.5” Hard Drive

System ...................................................................................................... 307

4 Troubleshooting Your System ................................................. 309

Minimum Configuration to POST .................................................................. 309

Safety First – For You and Your System ....................................................... 309

Installation Problems ..................................................................................... 310

Troubleshooting System Startup Failure ..................................................... 310

Troubleshooting External Connections ....................................................... 310

Troubleshooting the Video Subsystem ........................................................ 311

Troubleshooting a USB Device ..................................................................... 311

Troubleshooting a Serial I/O Device ............................................................ 312

Troubleshooting a NIC .................................................................................... 312

10 | Contents

Troubleshooting a Wet System ..................................................................... 313

Troubleshooting a Damaged System ........................................................... 314

Troubleshooting the System Battery ............................................................ 315

Troubleshooting Power Supplies ................................................................. 316

Troubleshooting System Cooling Problems ................................................ 316

Troubleshooting a Fan .................................................................................... 317

Troubleshooting System Memory ................................................................. 318

Troubleshooting a Hard Drive ....................................................................... 320

Troubleshooting a Storage Controller ......................................................... 321

Troubleshooting Expansion Cards ................................................................ 322

Troubleshooting Processors ......................................................................... 323

IRQ Assignment Conflicts .............................................................................. 324

5 Jumpers and Connectors ......................................................... 325

C6220 II System Board Connectors ............................................................... 325

C6220 System Board Connectors .................................................................. 326

Backplane Connectors ................................................................................... 328

3.5" Hard-Drive Direct Backplane ......................................................... 328

2.5" Hard-Drive Direct Backplane ......................................................... 330

2.5" Hard-Drive Expander Backplane ................................................... 332

Middle Plane Connectors .............................................................................. 333

Interposer Extender for 2U Node Connectors ............................................. 334

LSI 2008 SAS Mezzanine Card Connectors .................................................. 335

1GbE Mezzanine Card Connectors ................................................................ 336

10GbE Mezzanine Card Connectors .............................................................. 337

Power Distribution Board 1 Connectors ...................................................... 338

Contents | 11

Power Distribution Board 2 Connectors ...................................................... 339

Sensor Board Connectors .............................................................................. 339

Jumper Settings .............................................................................................. 340

System Configuration Jumper Settings on the C6220 II System Board340

System Configuration Jumper Settings on the C6220 System Board341

Direct Backplane Jumper Settings ...................................................... 342

6 Getting Help ................................................................................ 343

Contacting Dell ................................................................................................ 343

7 Index ............................................................................................ 344

12 | Contents

1

Keystroke

Description

<F2>

Enters the System Setup program. See “Start Menu” on page 68.

<F11>

Enters the BIOS Boot Manager. See “Boot Manager” on page 69.

<F12>

Starts Preboot eXecution Environment (PXE) / iSCSI boot.

<Ctrl><C>

Enters the LSI 9210-8i HBA Card or LSI 2008 SAS Mezzanine
Card Configuration Utility. For more information, see the SAS
adapter documentation.

<Ctrl><H>

Enters the LSI 9265-8i Card Configuration Utility. For more
information, see the documentation for your SAS RAID card.

<Ctrl><Y>

Enters the MegaPCLI SAS RAID Management Tool.

<Ctrl><S>

Enters the utility to configure onboard LAN settings for PXE
boot. For more information, see the documentation for your
integrated LAN.

<Ctrl><I>

Enters onboard SATA Controller’s Configuration Utility.
<Ctrl><D>

Enter the Intel iSCSI setup menu.

About Your System

Accessing System Features during Startup

The following keystrokes provide access to system features during startup.
Note that the hot-keys of SAS/SATA card or PXE support are available in
BIOS boot mode only. There is no hot-key to boot through the UEFI mode.

About Your System | 13

Front-Panel Features and Indicators

Figure 1-1. Front Panel−3.5” x12 Hard Drives With Four System Boards
(C6220/C6220 II RAID Card & Onboard SATA Controller)

Figure 1-2. Front Panel−3.5” x12 Hard Drives With Two System Boards
(C6220/C6220 II RAID Card & C6220 II Onboard SATA Controller)

This system is designed with two types of system boards: C6220 II and
C6220. The system supports the following configurations:

14 | About Your System

Figure 1-3. Front Panel−3.5” x6 Hard Drives With Two System Board
(C6220 Onboard SATA Controller)

Figure 1-4. Front Panel−2.5” x24 Hard Drives With Four System Boards
(C6220/C6220 II RAID Card & Onboard SATA Controller)

Figure 1-5. Front Panel−2.5” x16 Hard Drives With Two System Boards
(C6220/C6220 II RAID Card)

About Your System | 15

Figure 1-6. Front Panel−2.5” x12 Hard Drives With two System Board
(C6220/C6220 II Onboard SATA Controller)

Item

Indicator, Button
Or Connector

Icon

Description

1

Power-on indicator/
system state indicator/
power button for system
board 1

The power-on indicator turns to
green when the system power is
on.
The power-on indicator turns to
amber when the system critical
event occurs.
The power button controls the
DC power supply output to the
system.

NOTE: When powering on the
system, the video monitor can take
from several seconds to over 2
minutes to display an image,
depending on the amount of DIMM
installed in the system.

3

Power-on indicator/
system state indicator/
power button for system
board 2

7

Power-on indicator/
system state indicator/
power button for system
board 4

NOTE: For more information on the direction details of the 2.5-inch hard drive
expander configuration support, see the HDD Zoning configuration tool at
dell.com/support.

16 | About Your System

Item

Indicator, Button
Or Connector

Icon

Description

9

Power-on indicator/
system state indicator/
power button for system
board 3

NOTE: On ACPI-compliant
operating systems, turning off the
system using the power button
causes the system to perform a
graceful shutdown before power to
the system is turned off.

NOTE: To force an ungraceful
shutdown, press and hold the
power button for 5 seconds.

2

System identification
indicator/button for
system board 1

The identification button can be
used to locate a particular system
and system board within a chassis.
When the button is pushed, the
system’s blue status indicator on
the front and back blink until the
button is pushed again.

4

System identification
indicator/button for
system board 2

6

System identification
indicator/button for
system board 4

8

System identification
indicator/button for
system board 3

5

Hard Drives

Up to twelve hot-swappable 3.5­inch hard drives.
Up to twenty four hot-swappable

2.5-inch hard drives.

*

Drive Cover

Applicable only for 2.5-inch hard
drive system. This is not a usable
drive slot.

About Your System | 17

Hard-Drive Indicator Patterns

Figure 1-7. 3.5-inch Hard Drive Indicators

1

hard-drive activity indicator
(green)

2

hard-drive status indicator (green
and amber)

Figure 1-8. 2.5-inch Hard Drive Indicators

1

hard-drive status indicator (green
and amber)

2

hard-drive activity indicator
(green)

18 | About Your System

Table 1-1. Hard-Drive Status Indicators−For 3.5"/2.5” Direct Hard-Drive Backplane

Controller

Hard
Drive Type

Function
Activity LED

Status LED

Green

Green

Amber

Onboard
Controller

SATA2

Drive on-line

Off/
Blinking
when active

On

Off

Fail

Off

On

Off

LSI 9265
/LSI 2008
/LSI 9210

SAS
/SATA2

Slot Empty

Off

Off

Off

Drive On­line/Access

Blinking
when active

On

Off
Drive Fail

Off Off

On 150 ms
Off 150 ms

Drive Rebuild

Blinking
when active

On 400 ms
Off 100 ms

Off

Drive Identify

Blinking
when active

On 250 ms
Off 250 ms

Off

About Your System | 19

Table 1-2. Hard-Drive Status Indicators−For 2.5” Hard-Drive Backplane for
Expander Configuration

Controller

Hard
Drive
Type

Function
Activity LED

Status LED

Green

Green

Amber

LSI 9265
/LSI 2008
/LSI 9210

SAS
/SATA2

Slot Empty

Off

Off

Off

Drive On-line

Blinking
when active

On

Off

Drive Identify /
Preparing for
Removal

Blinking
when active

On
250 ms
Off
250 ms

Off

Drive Rebuild

Blinking
when active

On
400 ms
Off
100 ms

Off

Drive Failed

Off

Off

On
150 ms
Off
150 ms

Predicted
Failure (SMART)

Blinking
when active

On
500 ms
Off
500 ms
Off
1000 ms

Off
500 ms
On
500 ms
Off
1000 ms

Rebuild Abort

Off

On
3000 ms
Off
9000 ms

Off
6000 ms
On
3000 ms
Off
000 ms

20 | About Your System

Service Tag

The Service Tag locations for 1U node, 2U node, and the chassis are as
follows:

Figure 1-9 Service Tag Location for 1U Node

Figure 1-10 Service Tag Location for 2U Node

About Your System | 21

Figure 1-11 Service Tag Location on the Left Front Panel

Figure 1-12 Service Tag Location on the Chassis

22 | About Your System

The linkage of 12 hard drives for four system boards is presented as below.

Figure 1-13 Service Tag Linkage

NOTE: HDD’s under warranty would be linked to the appropriate service tag of the
node.

Refer to Front-Panel Features and Indicators on page 14 for other
configurations.

About Your System | 23

Back Panel Features and Indicators

Item

Indicator, Button
Or Connector

Icon

Description

1

Power supply 2

1200 W/1400 W

2

Power supply 1

1200 W/1400 W

3

dual USB port

Connect USB devices to the
system. The ports are USB 2.0­compliant.

4

System identification
indicator

Both the systems management
software and the identification
buttons located on the front can
cause the indicator to flash blue
to identify a particular system

Figure 1-14 Back Panel with Four System Boards

Figure 1-15 Back Panel with Two System Boards

24 | About Your System

Item

Indicator, Button
Or Connector

Icon

Description

and system board. Lights amber
when the system needs attention
due to a problem.

5

LAN connector 1

Embedded 10/100/1000 NIC
connectors.

6

LAN connector 2

Embedded 10/100/1000 NIC
connectors.

7

Management port

Dedicated management port.

8

Serial port

Connects a serial device to the
system.

9

VGA port

Connects a VGA display to the
system.

10

Power-on indicator/
system state indicator/
power button

The power-on indicator turns to
green when the system power is
on.
The power-on indicator turns to
amber when the system critical
event occurs.

The power button controls the
DC power supply output to the
system.

NOTE: When powering on the
system, the video monitor can take
from several seconds to over 2
minutes to display an image,
depending on the amount of
memory installed in the system.

NOTE: On ACPI-compliant
operating systems, turning off the

About Your System | 25

Item

Indicator, Button
Or Connector

Icon

Description

system using the power button
causes the system to perform a
graceful shutdown before power to
the system is turned off.

NOTE: To force an ungraceful
shutdown, press and hold the
power button for five seconds.

System-Board Assembly Configurations

Figure 1-16. Enumeration Four System Boards for 1U Node

Figure 1-17. Enumeration Three System Boards for 1U Node

Figure 1-18. Enumeration Two System Boards for 1U Node

26 | About Your System

Figure 1-19. Enumeration One System Board for 1U Node

Figure 1-20. Enumeration Two System Boards for 2U Node

Figure 1-21. Enumeration One System Board for 2U Node

About Your System | 27

LAN Indicator Codes

Figure 1-22. LAN Indicators

1

speed indicator

2

link/activity indicator

Component

Indicator

Condition

Speed
indicator

Solid amber

Linking at 100Mbps speed

Solid green

Linking at 1Gbps speed (maximum)

Blinking green

Linking at 1Gbps speed.
Activity is present:

- Pre OS POST

- OS without driver

- OS with driver

Blinking at speed relative to packet
density.

Off

Linking at 10Mbps speed

Link/activity
indicator

Solid green

No access

Blinking green

LAN accessing / Link up

Off

Idle

28 | About Your System

Figure 1-23. LAN Indicators (Management Port)

1

speed indicator

2

link/activity indicator

Component

Indicator

Condition

Speed indicator

Blinking green

Linking at 100Mbps speed (maximum)

Blinking amber

Linking at 10Mbps speed

Link/activity
indicator

Solid green

No access

Blinking green

LAN accessing / Link up

Off

Idle

About Your System | 29

Power and System Board Indicator Codes

Table 1-3. Status Indicator Codes

Component

Indicator

Condition

Power-on
indicator
(A bi-color LED

on power button)

Green

Solid

Power On (S0)
Amber

Off

Green

Off

BMC critical condition event in Power
Off mode (S4/S5)

Amber

Blinking

Green

Off

BMC critical condition event in Power
On mode (S0)

Amber

Blinking

System
identification

indicator

Steady Blue

IPMI via Chassis Identify Command On
or ID Button Press ID On

Blinking Blue

Only IPMI via Chassis Identify
Command Blink On

Off

IPMI via Chassis Identify Command Off
or ID Button Press ID Off

The LEDs on the system front panel and back panel display status codes
during system startup. For location of the LEDs on the front panel, see
Figure 1-1 for 3.5” hard drive and Figure 1-4 for 2.5” hard drive systems. For
location of the LEDs on the back panel, see Figure 1-14 and Figure 1-15.
Table 1-3 lists the status associated with the status codes.

30 | About Your System