Dell C6220 II User Manual
Dell PowerEdge C6220 II
Systems
Hardware Owner’s
Manual
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make
better user of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2014 Dell Inc. All rights reserved.
This product is protected by U.S. and international copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions.
All other marks and names mentioned herein may be trademarks of their respective companies.
Regulatory Model B08S
October 2014 Rev. A02
Contents
1 About Your System ...................................................................... 13
Accessing System Features during Startup .................................................. 13
Front-Panel Features and Indicators .............................................................. 14
Hard-Drive Indicator Patterns ......................................................................... 18
Service Tag ........................................................................................................ 21
Back Panel Features and Indicators .............................................................. 24
System-Board Assembly Configurations ....................................................... 26
LAN Indicator Codes ......................................................................................... 28
Power and System Board Indicator Codes ................................................... 30
Power Supply Indicator Codes ....................................................................... 31
1400W Power Supply ................................................................................ 31
1200W Power Supply ................................................................................ 32
BMC Heart Beat LED ......................................................................................... 33
Post Error Code .................................................................................................. 34
Collecting System Event Log (SEL) for Investigation ........................... 34
System Event Log............................................................................................... 38
Processor Error ......................................................................................... 38
Memory ECC .............................................................................................. 39
PCI-E Error ................................................................................................. 40
IOH Core Error ........................................................................................... 41
SB Error ...................................................................................................... 42
POST Start Event ....................................................................................... 43
Contents | 3
POST End Event ......................................................................................... 44
POST Error Code Event ............................................................................ 45
BIOS Recovery Event ............................................................................... 45
ME Fail Event ............................................................................................. 46
SEL Generator ID ...................................................................................... 46
Sensor Data Record .......................................................................................... 47
Other Information You May Need ................................................................... 52
C6220 Fresh Air Support ........................................................................... 52
C6220 II System Configuration Limitations by Intel Xeon Processor . 60
E5-2600 v2 product family ........................................................................ 60
C6220 II Fresh Air Support ....................................................................... 62
Micro SD Card Socket Location ............................................................. 67
2 Using the System Setup Program ............................................ 68
Start Menu .......................................................................................................... 68
System Setup Options at Boot ......................................................................... 68
Boot Manager .................................................................................................... 69
Console Redirection ......................................................................................... 71
Main Menu ......................................................................................................... 76
Advanced Menu ................................................................................................ 78
4 | Contents
Enabling and Configuring Console Redirection .................................... 72
Main Screen .............................................................................................. 76
Power Management ................................................................................. 79
Chassis Power Management .................................................................. 80
CPU Configuration .................................................................................... 88
Memory Configuration ............................................................................. 94
SATA Configuration .................................................................................. 97
PCI Configuration ...................................................................................... 99
Embedded Network Devices ................................................................. 102
ISCSI Remote Boot ................................................................................. 104
Active State Power Management Configuration................................ 105
PCI Slot Configuration ............................................................................ 106
USB Configuration .................................................................................. 107
Security Menu ................................................................................................. 108
Server Menu ..................................................................................................... 111
Set BMC LAN Configuration .................................................................. 113
Remote Access Configuration .............................................................. 114
Boot Menu ........................................................................................................ 116
Exit Menu.......................................................................................................... 117
Command Line Interfaces for Setup options ............................................... 118
3 Removing and Installing System Components ..................... 150
Safety Instructions .......................................................................................... 150
Recommended Tools ...................................................................................... 151
Opening and Closing the System .................................................................. 151
Opening the System................................................................................ 151
Closing the System ................................................................................. 152
Inside the System ............................................................................................ 153
Cooling Fans ..................................................................................................... 154
Removing a Cooling Fan ......................................................................... 154
Installing a Cooling Fan .......................................................................... 157
Hard Drives ....................................................................................................... 158
Contents | 5
Removing a 3.5-inch Hard-Drive Blank ................................................ 158
Installing a 3.5-inch Hard-Drive Blank ................................................. 158
Removing a 2.5-inch Hard-Drive Blank ................................................ 159
Installing a 2.5-inch Hard-Drive Blank ................................................. 159
Removing a Hard-Drive Carrier ............................................................. 160
Installing a Hard-Drive Carrier .............................................................. 161
Removing a Hard Drive from a Hard-Drive Carrier............................. 161
Installing a Hard Drive into a Hard-Drive Carrier ............................... 163
Installing a 2.5” SSD into a 3.5” Hard-Drive Carrier ........................... 163
Power Supplies ............................................................................................... 166
Removing a Power Supply ..................................................................... 166
Installing a Power Supply ...................................................................... 167
System-Board Assembly ................................................................................ 169
Removing a Dummy System-Board Tray ............................................. 169
Installing a Dummy System-Board Tray .............................................. 170
Air Baffle .......................................................................................................... 172
Heat Sinks ........................................................................................................ 174
Processors........................................................................................................ 176
6 | Contents
Removing a System-Board Assembly .................................................. 170
Installing a System-Board Assembly ................................................... 171
Removing the Air Baffle ......................................................................... 172
Installing the Air Baffle .......................................................................... 173
Removing the Heat Sink ......................................................................... 174
Installing the Heat Sink .......................................................................... 176
Removing a Processor ........................................................................... 176
Installing a Processor ............................................................................ 178
Interposer Extender for 2U Node .................................................................. 179
Removing the Interposer Extender for 2U Node ................................. 179
Installing the Interposer Extender for 2U Node .................................. 180
Removing the Interposer Extender Tray for 2U Node ........................ 182
Installing the Interposer Extender for 2U Node Tray ......................... 183
Expansion-Card Assembly and Expansion Card ........................................ 184
Removing the Expansion Card for 1U Node ........................................ 184
Installing the Expansion Card for 1U Node.......................................... 186
Removing the Expansion Card for 2U Node ........................................ 187
Installing the Expansion Card for 2U Node.......................................... 191
PCI-E Slot Priority............................................................................................ 193
RAID Card ......................................................................................................... 194
Summary of LSI 9265-8i with RAID Battery, LSI 9210-8i HBA and LSI
9285-8e with RAID Battery ..................................................................... 194
LSI 9265-8i Card ............................................................................................... 195
Removing the LSI 9265-8i Card for 1U Node ........................................ 195
Installing the LSI 9265-8i Card for 1U Node ......................................... 198
Cable Routing for LSI 9265-8i Card (1U Node) ..................................... 199
Removing the LSI 9265-8i Card for 2U Node ........................................ 202
Installing the LSI 9265-8i Card for 2U Node ......................................... 206
Cable Routing for LSI 9265-8i Card (2U Node) ..................................... 207
LSI 9265-8i RAID Battery................................................................................. 210
Removing the LSI 9265-8i RAID battery Assembly ............................. 210
Installing the LSI 9265-8i RAID Battery Assembly .............................. 212
Contents | 7
Removing the LSI 9265-8i RAID Battery ............................................... 212
Installing the LSI 9265-8i RAID Battery ................................................ 213
Riser Card ......................................................................................................... 214
Optional Riser Cards ............................................................................... 214
Removing the Riser Card for 1U Node ................................................. 216
Installing the Riser card for 1U Node ................................................... 217
Cable Routing for Riser Card (1U Node) .............................................. 217
Removing the Riser card for 2U Node .................................................. 218
Installing the Riser card for 2U Node ................................................... 220
Cable Routing for Riser Card (2U Node) .............................................. 221
Optional Mezzanine Cards ............................................................................. 222
Removing the LSI 2008 SAS Mezzanine Card ..................................... 222
Installing the LSI 2008 SAS Mezzanine Card ....................................... 223
Cable Routing for LSI 2008 SAS Mezzanine Card (1U Node) ............ 224
Cable Routing for LSI 2008 SAS Mezzanine Card (2U Node) ............ 225
Mezzanine-Card Bridge Board ...................................................................... 236
System Memory ............................................................................................... 238
8 | Contents
Removing the 1GbE Mezzanine Card ................................................... 229
Installing the 1GbE Mezzanine Card..................................................... 231
Removing the 10GbE Mezzanine Card ................................................. 232
Installing the 10GbE Mezzanine Card ................................................... 235
Removing the Mezzanine-Card Bridge Board .................................... 236
Installing the Mezzanine-Card Bridge Board ...................................... 237
Memory Slot Features ............................................................................ 238
Supported Memory Module Configuration.......................................... 238
Removing the Memory Modules ........................................................... 240
Installing the Memory Modules ............................................................ 242
System Battery ................................................................................................. 244
Replacing the System Battery ............................................................... 244
System Board ................................................................................................... 246
Removing a System Board..................................................................... 246
Installing a System Board ...................................................................... 248
Cable Routing for Onboard SATA Cables (1U Node) .......................... 249
Cable Routing for Onboard SATA Cables (2U Node with 3.5” HDDs)251
Cable Routing for Onboard SATA Cables (2U Node with 2.5” HDDs)253
Power Distribution Boards ............................................................................ 254
Removing a Power Distribution Board ................................................. 254
Installing a Power Distribution Board .................................................. 259
Cable Routing for Power Distribution Board ....................................... 261
Middle Planes .................................................................................................. 264
Removing the Middle Planes ................................................................. 264
Installing the Middle Planes .................................................................. 270
Cable Routing for Middle Plane to Direct Hard-Drive Backplane .... 273
Cable Routing for Middle Plane to 2.5” Hard-Drive Backplane for
Expander Configuration ......................................................................... 278
Direct Backplanes .......................................................................................... 280
Removing the Direct Backplane ........................................................... 280
Installing the Direct Backplane ............................................................ 285
2.5-inch Hard Drive Expander Configuration .............................................. 287
Contents | 9
Removing the 2.5-inch Hard Drive Backplane for Expander
Configuration ........................................................................................... 287
Installing the 2.5-inch Hard Drive Backplane for Expander Configuration
................................................................................................................... 295
Front Panels ..................................................................................................... 296
Removing the Front Panel ...................................................................... 296
Installing the Front Panel ....................................................................... 298
Sensor Boards ................................................................................................. 300
Removing the Sensor Board for 3.5” Hard-Drive System.................. 300
Installing the Sensor Board for 3.5” Hard-Drive System ................... 301
Cable Routing for Sensor Board and Front Panel for 3.5” Hard Drive
System ...................................................................................................... 302
Removing the Sensor Board for 2.5” Hard-Drive System.................. 304
Installing the Sensor Board for 2.5” Hard-Drive System ................... 306
Cable Routing for Sensor Board and Front Panel for 2.5” Hard Drive
System ...................................................................................................... 307
4 Troubleshooting Your System ................................................. 309
Minimum Configuration to POST .................................................................. 309
Safety First – For You and Your System ....................................................... 309
Installation Problems ..................................................................................... 310
Troubleshooting System Startup Failure ..................................................... 310
Troubleshooting External Connections ....................................................... 310
Troubleshooting the Video Subsystem ........................................................ 311
Troubleshooting a USB Device ..................................................................... 311
Troubleshooting a Serial I/O Device ............................................................ 312
Troubleshooting a NIC .................................................................................... 312
10 | Contents
Troubleshooting a Wet System ..................................................................... 313
Troubleshooting a Damaged System ........................................................... 314
Troubleshooting the System Battery ............................................................ 315
Troubleshooting Power Supplies ................................................................. 316
Troubleshooting System Cooling Problems ................................................ 316
Troubleshooting a Fan .................................................................................... 317
Troubleshooting System Memory ................................................................. 318
Troubleshooting a Hard Drive ....................................................................... 320
Troubleshooting a Storage Controller ......................................................... 321
Troubleshooting Expansion Cards ................................................................ 322
Troubleshooting Processors ......................................................................... 323
IRQ Assignment Conflicts .............................................................................. 324
5 Jumpers and Connectors ......................................................... 325
C6220 II System Board Connectors ............................................................... 325
C6220 System Board Connectors .................................................................. 326
Backplane Connectors ................................................................................... 328
3.5" Hard-Drive Direct Backplane ......................................................... 328
2.5" Hard-Drive Direct Backplane ......................................................... 330
2.5" Hard-Drive Expander Backplane ................................................... 332
Middle Plane Connectors .............................................................................. 333
Interposer Extender for 2U Node Connectors ............................................. 334
LSI 2008 SAS Mezzanine Card Connectors .................................................. 335
1GbE Mezzanine Card Connectors ................................................................ 336
10GbE Mezzanine Card Connectors .............................................................. 337
Power Distribution Board 1 Connectors ...................................................... 338
Contents | 11
Power Distribution Board 2 Connectors ...................................................... 339
Sensor Board Connectors .............................................................................. 339
Jumper Settings .............................................................................................. 340
System Configuration Jumper Settings on the C6220 II System Board340
System Configuration Jumper Settings on the C6220 System Board341
Direct Backplane Jumper Settings ...................................................... 342
6 Getting Help ................................................................................ 343
Contacting Dell ................................................................................................ 343
7 Index ............................................................................................ 344
12 | Contents
1
Keystroke
Description
<F2>
Enters the System Setup program. See “Start Menu” on page 68.
<F11>
Enters the BIOS Boot Manager. See “Boot Manager” on page 69.
<F12>
Starts Preboot eXecution Environment (PXE) / iSCSI boot.
<Ctrl><C>
Enters the LSI 9210-8i HBA Card or LSI 2008 SAS Mezzanine
Card Configuration Utility. For more information, see the SAS
adapter documentation.
<Ctrl><H>
Enters the LSI 9265-8i Card Configuration Utility. For more
information, see the documentation for your SAS RAID card.
<Ctrl><Y>
Enters the MegaPCLI SAS RAID Management Tool.
<Ctrl><S>
Enters the utility to configure onboard LAN settings for PXE
boot. For more information, see the documentation for your
integrated LAN.
<Ctrl><I>
Enters onboard SATA Controller’s Configuration Utility.
<Ctrl><D>
Enter the Intel iSCSI setup menu.
About Your System
Accessing System Features during Startup
The following keystrokes provide access to system features during startup.
Note that the hot-keys of SAS/SATA card or PXE support are available in
BIOS boot mode only. There is no hot-key to boot through the UEFI mode.
About Your System | 13
Front-Panel Features and Indicators
Figure 1-1. Front Panel−3.5” x12 Hard Drives With Four System Boards
(C6220/C6220 II RAID Card & Onboard SATA Controller)
Figure 1-2. Front Panel−3.5” x12 Hard Drives With Two System Boards
(C6220/C6220 II RAID Card & C6220 II Onboard SATA Controller)
This system is designed with two types of system boards: C6220 II and
C6220. The system supports the following configurations:
14 | About Your System
Figure 1-3. Front Panel−3.5” x6 Hard Drives With Two System Board
(C6220 Onboard SATA Controller)
Figure 1-4. Front Panel−2.5” x24 Hard Drives With Four System Boards
(C6220/C6220 II RAID Card & Onboard SATA Controller)
Figure 1-5. Front Panel−2.5” x16 Hard Drives With Two System Boards
(C6220/C6220 II RAID Card)
About Your System | 15
Figure 1-6. Front Panel−2.5” x12 Hard Drives With two System Board
(C6220/C6220 II Onboard SATA Controller)
Item
Indicator, Button
Or Connector
Icon
Description
1
Power-on indicator/
system state indicator/
power button for system
board 1
The power-on indicator turns to
green when the system power is
on.
The power-on indicator turns to
amber when the system critical
event occurs.
The power button controls the
DC power supply output to the
system.
NOTE: When powering on the
system, the video monitor can take
from several seconds to over 2
minutes to display an image,
depending on the amount of DIMM
installed in the system.
3
Power-on indicator/
system state indicator/
power button for system
board 2
7
Power-on indicator/
system state indicator/
power button for system
board 4
NOTE: For more information on the direction details of the 2.5-inch hard drive
expander configuration support, see the HDD Zoning configuration tool at
dell.com/support.
16 | About Your System
Item
Indicator, Button
Or Connector
Icon
Description
9
Power-on indicator/
system state indicator/
power button for system
board 3
NOTE: On ACPI-compliant
operating systems, turning off the
system using the power button
causes the system to perform a
graceful shutdown before power to
the system is turned off.
NOTE: To force an ungraceful
shutdown, press and hold the
power button for 5 seconds.
2
System identification
indicator/button for
system board 1
The identification button can be
used to locate a particular system
and system board within a chassis.
When the button is pushed, the
system’s blue status indicator on
the front and back blink until the
button is pushed again.
4
System identification
indicator/button for
system board 2
6
System identification
indicator/button for
system board 4
8
System identification
indicator/button for
system board 3
5
Hard Drives
Up to twelve hot-swappable 3.5inch hard drives.
Up to twenty four hot-swappable
2.5-inch hard drives.
*
Drive Cover
Applicable only for 2.5-inch hard
drive system. This is not a usable
drive slot.
About Your System | 17
Hard-Drive Indicator Patterns
Figure 1-7. 3.5-inch Hard Drive Indicators
1
hard-drive activity indicator
(green)
2
hard-drive status indicator (green
and amber)
Figure 1-8. 2.5-inch Hard Drive Indicators
1
hard-drive status indicator (green
and amber)
2
hard-drive activity indicator
(green)
18 | About Your System
Table 1-1. Hard-Drive Status Indicators−For 3.5"/2.5” Direct Hard-Drive Backplane
Controller
Hard
Drive Type
Function
Activity LED
Status LED
Green
Green
Amber
Onboard
Controller
SATA2
Drive on-line
Off/
Blinking
when active
On
Off
Fail
Off
On
Off
LSI 9265
/LSI 2008
/LSI 9210
SAS
/SATA2
Slot Empty
Off
Off
Off
Drive Online/Access
Blinking
when active
On
Off
Drive Fail
Off Off
On 150 ms
Off 150 ms
Drive Rebuild
Blinking
when active
On 400 ms
Off 100 ms
Off
Drive Identify
Blinking
when active
On 250 ms
Off 250 ms
Off
About Your System | 19
Table 1-2. Hard-Drive Status Indicators−For 2.5” Hard-Drive Backplane for
Expander Configuration
Controller
Hard
Drive
Type
Function
Activity LED
Status LED
Green
Green
Amber
LSI 9265
/LSI 2008
/LSI 9210
SAS
/SATA2
Slot Empty
Off
Off
Off
Drive On-line
Blinking
when active
On
Off
Drive Identify /
Preparing for
Removal
Blinking
when active
On
250 ms
Off
250 ms
Off
Drive Rebuild
Blinking
when active
On
400 ms
Off
100 ms
Off
Drive Failed
Off
Off
On
150 ms
Off
150 ms
Predicted
Failure (SMART)
Blinking
when active
On
500 ms
Off
500 ms
Off
1000 ms
Off
500 ms
On
500 ms
Off
1000 ms
Rebuild Abort
Off
On
3000 ms
Off
9000 ms
Off
6000 ms
On
3000 ms
Off
000 ms
20 | About Your System
Service Tag
The Service Tag locations for 1U node, 2U node, and the chassis are as
follows:
Figure 1-9 Service Tag Location for 1U Node
Figure 1-10 Service Tag Location for 2U Node
About Your System | 21
Figure 1-11 Service Tag Location on the Left Front Panel
Figure 1-12 Service Tag Location on the Chassis
22 | About Your System
The linkage of 12 hard drives for four system boards is presented as below.
Figure 1-13 Service Tag Linkage
NOTE: HDD’s under warranty would be linked to the appropriate service tag of the
node.
Refer to Front-Panel Features and Indicators on page 14 for other
configurations.
About Your System | 23
Back Panel Features and Indicators
Item
Indicator, Button
Or Connector
Icon
Description
1
Power supply 2
1200 W/1400 W
2
Power supply 1
1200 W/1400 W
3
dual USB port
Connect USB devices to the
system. The ports are USB 2.0compliant.
4
System identification
indicator
Both the systems management
software and the identification
buttons located on the front can
cause the indicator to flash blue
to identify a particular system
Figure 1-14 Back Panel with Four System Boards
Figure 1-15 Back Panel with Two System Boards
24 | About Your System
Item
Indicator, Button
Or Connector
Icon
Description
and system board. Lights amber
when the system needs attention
due to a problem.
5
LAN connector 1
Embedded 10/100/1000 NIC
connectors.
6
LAN connector 2
Embedded 10/100/1000 NIC
connectors.
7
Management port
Dedicated management port.
8
Serial port
Connects a serial device to the
system.
9
VGA port
Connects a VGA display to the
system.
10
Power-on indicator/
system state indicator/
power button
The power-on indicator turns to
green when the system power is
on.
The power-on indicator turns to
amber when the system critical
event occurs.
The power button controls the
DC power supply output to the
system.
NOTE: When powering on the
system, the video monitor can take
from several seconds to over 2
minutes to display an image,
depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant
operating systems, turning off the
About Your System | 25
Item
Indicator, Button
Or Connector
Icon
Description
system using the power button
causes the system to perform a
graceful shutdown before power to
the system is turned off.
NOTE: To force an ungraceful
shutdown, press and hold the
power button for five seconds.
System-Board Assembly Configurations
Figure 1-16. Enumeration Four System Boards for 1U Node
Figure 1-17. Enumeration Three System Boards for 1U Node
Figure 1-18. Enumeration Two System Boards for 1U Node
26 | About Your System
Figure 1-19. Enumeration One System Board for 1U Node
Figure 1-20. Enumeration Two System Boards for 2U Node
Figure 1-21. Enumeration One System Board for 2U Node
About Your System | 27
LAN Indicator Codes
Figure 1-22. LAN Indicators
1
speed indicator
2
link/activity indicator
Component
Indicator
Condition
Speed
indicator
Solid amber
Linking at 100Mbps speed
Solid green
Linking at 1Gbps speed (maximum)
Blinking green
Linking at 1Gbps speed.
Activity is present:
- Pre OS POST
- OS without driver
- OS with driver
Blinking at speed relative to packet
density.
Off
Linking at 10Mbps speed
Link/activity
indicator
Solid green
No access
Blinking green
LAN accessing / Link up
Off
Idle
28 | About Your System
Figure 1-23. LAN Indicators (Management Port)
1
speed indicator
2
link/activity indicator
Component
Indicator
Condition
Speed indicator
Blinking green
Linking at 100Mbps speed (maximum)
Blinking amber
Linking at 10Mbps speed
Link/activity
indicator
Solid green
No access
Blinking green
LAN accessing / Link up
Off
Idle
About Your System | 29
Power and System Board Indicator Codes
Table 1-3. Status Indicator Codes
Component
Indicator
Condition
Power-on
indicator
(A bi-color LED
on power button)
Green
Solid
Power On (S0)
Amber
Off
Green
Off
BMC critical condition event in Power
Off mode (S4/S5)
Amber
Blinking
Green
Off
BMC critical condition event in Power
On mode (S0)
Amber
Blinking
System
identification
indicator
Steady Blue
IPMI via Chassis Identify Command On
or ID Button Press ID On
Blinking Blue
Only IPMI via Chassis Identify
Command Blink On
Off
IPMI via Chassis Identify Command Off
or ID Button Press ID Off
The LEDs on the system front panel and back panel display status codes
during system startup. For location of the LEDs on the front panel, see
Figure 1-1 for 3.5” hard drive and Figure 1-4 for 2.5” hard drive systems. For
location of the LEDs on the back panel, see Figure 1-14 and Figure 1-15.
Table 1-3 lists the status associated with the status codes.
30 | About Your System
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