Dell C5765DN User Manual
Dell™ C5765dn
Color Laser Multifunction Printer
Administrator Guide
Regulatory Model: C5765dn
Information in this document is subject to change without notice.
© 2013 Dell Inc. All rights reserved.
als in an
Reproduction of these materi
Trademarks used in this text:
Windows Vista, Microsoft Network, and Internet Explorer
United States and/or other countries;
Macintosh, and Mac OS
registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries;
are registered trademarks of Hewlett-Packard Corporation;
countries;
RSA and BSAFE
are trademarks of Apple Inc., registered in the U.S. and other countries.
are either registered trademarks or trademarks of EMC Corporation in the United States and/or other countries.
XML Paper Specification (XPS)
conditions upon which Microsoft is licensing such intellectual property may be found at http://go.microsoft.com/fwlink/?LinkId=52369;
DES
: This product includes software developed by Eric Young (eay@mincom.oz.au);
Worcester, UK. All rights reserved. This product uses published AES software provided by Dr Brian Gladman under BSD licensing terms;
TIFF (libtiff)
(c) 1998-2004 Marti Maria.
Nuance
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
The printer software uses some of the codes defined by the Independent JPEG Group.
WSD stands for Web Services on Devices.
: Copyright (c) 1988-1997 Sam Leffler and Copyright (c) 1991-1997 Silicon Graphics, Inc.;
TM
OCR © 1994-2013 Nuance Communications. All Rights Reserved.
SD Logo is a trademark of SD-3C, LLC.
y manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Dell
and the
DELL
NetWare
logo are trademarks of Dell Inc.;
are either trademarks or registered trademarks of Microsoft Corporation in the
is a registered trademark of Novell, Inc. in the United States and other countries;
Microsoft, Windows, Windows NT, Windows Server,
Adobe, Acrobat, and PostScript
PCL, HP-GL, and HP-GL/2
ThinPrint
: This product may incorporate intellectual property owned by Microsoft Corporation. The terms and
is a registered trademark of ThinPrint GmbH in Germany and other
AES
: Copyright (c) 2003, Dr Brian Gladman,
ICC Profile (Little cms)
EtherTalk,
are either
: Copyright
As for RSA BSAFE
This printer includes RSA® BSAFE® Cryptographic software from EMC Corporation.
____________________
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject
to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013
and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
August 2013 Rev. A00
Table of Contents
1 Before Using the Machine .................................................................................................................... 13
Table of Contents
Preface.........................................................................................................................................
Types of Manuals.............................................................................................................................
Using This Guide..............................................................................................................................
Organization of This Guide......................
Conventions................................................................................................................................
Interface Cables............................................................................................................................
Using the USB Interface ................................................................................................................... 19
Using the Ethernet Interface
Power Saver Mode............................................................................................................................
Changing the Interval for Entering Power Saver Mode........
Customizing the Control Panel ............................................
Changing the Default Screen........................................................................................................... 24
Setting the Screen
Customizing the Button Layout
Assigning Services to the Custom Buttons...
Adjusting the Screen Brightness.................................................................................................... 31
Entering Text
2 Paper and Other Media.......................................................................................................................... 33
...............................................................................................................................
After Auto Clear............................................................................................... 25
............................................................................................................
........................................................................................................ 26
......................................................................................... 16
...................................................... 21
.................................................................. 24
.........
....................................................................... 30
.............. 14
........ 15
........ 16
......... 17
........... 19
19
...... 21
.............. 32
Print Media G
Paper ............................................................................................................................................
Transparencies.............................................................................................................................
Envelopes .................................................................................................................................
Labels ........................................................................................................................................
Storing Print Media ........................................................................................................................
Identifying Print Media and Specifications.................................................................................. 39
Loading P
Loading Paper in Trays 1 to 4..................
Loading an Envelope in Trays 1 to 4 ................................
Loading Paper in Tray 5 (Bypass Tray)...............................
Loading an Envelope in Tray 5 (Bypass Tray) ......................
Changing the Paper Settings .................................................................................................................
3 Maintenance............................................................................................................................................
Replacing Consumables......................................................................................................................
Replacing Toner Cartridges ............................................................................................................. 53
Replacing Waste Toner Container
Replacing Drum Cartridges C, M, Y, or K ...
Replacing Staple Cartridge (for Finisher-AB1).......................
Replacing Fusing Unit ......................................................................................................................
Replacing Transfer Belt Unit ............................................
Replacing Transfer Roller ............................................................................................................... 68
Replacing Separator Rollers
uidelines.....................................................................................................................
aper...................................................................................................................................
......................................................................................... 41
............................................................... 43
............................................................45
......................................................... 46
.................................................................................................. 55
.......................
.............................................
............................................................ 57
...................................................... 61
............................................................... 64
............................................................... 70
...... 34
........ 34
...... 36
........... 37
........... 38
........ 41
... 38
48
51
... 52
62
3
Cleaning the Machine .............................................................................................................................74
Cleaning the Exterior .........................................................................................................................74
Cleaning the Interior (Laser Scanners) ..........................................................................................74
Cleaning the
Cleaning the Touch Screen ..............................................................................................................7
Cleaning Document Cover and Document Glass ......................
Cleaning the White Chute and Constant Velocity Transport Glass...........
Cleaning Document Feeder Rollers ................................................................................................81
Conductivity Temperature Depth (CTD) Sensor...........
....................................................80
.........................................76
9
................................80
Executing Calibration.....
Adjusting Color Registration.................................................................................................................
Auto Color Registration ....................................................................................................................
Side Color Registration ....................................................................................................................
Printing a Report/List......................................................................................................................
Deleting a Private Charge Print Job with an Invalid User ID ...
Setting Restore Tool........................................................................................................................
4 Machine Status ........................................................................................................................................
Overview of Machine Status.................................................................................................................
Machine Information
General Information
Paper Tray Status
Print Reports
Automatically Printed Reports/Lists ...........
Overwrite Hard Disk
Print Mode
Fax Receiving Mode
Faults
.........................................................................................................................................................107
........................................................................................................................................95
..........................................................................................................................................104
..........................
...............................................................................................................................93
...........................................................................................................................93
................................................................................................................................94
.........................................................................................................................103
........................................................................................................................106
...............................................................................................82
.........88
.......................................................89
.........90
..................................................................................102
.85
.85
.86
91
.92
Supplies
Billing Information
5 Tools.........................................................................................................................................................
System Settings Procedure ..................................................................................................................
Tools Menu List....
Common Service Settings.....................................................................................................................
....................................................................................................................................................108
.................................................................................................................................109
Billing Information
User Account Billing Information
Step 1 Entering System Administration Mode ...........
Step 2 Entering the System Administrator User ID and Passcode......
Step 3 Selecting [Tools] .................................................
Step 4 Selecting a Tab on the [Tools] Screen.....................
Step 5 Setting a Feature ..................................................................................................................
Step 6 Exiting System Administration Mode...............................................................................117
Machine Clock/Timers ....................................................................................................................129
Audio Tones
Screen/Button Settings ...................................................................................................................133
Paper Tray
Image Quality Adjustment..........................
Settings........................................................................................................................
...........................................................................................................................109
..................................................................................................110
.................................................................114
....................................114
.................................................................115
........................................................115
.........................................................................................................................
.....................................................................................................................................
.....................................................................................138
..........118
113
114
117
129
..132
..135
4
Table of Contents
Reports ............................................................................................................................................... 140
Maintenance..................................................................................................................................... 141
Notify Job Completion by E-mail................................................................................................... 142
Plug-in Settings...............................................
Other Settings ...............................................................................................................................
.............................................................................
.... 142
.... 143
Copy Service Settings.......................................................................................................................
Copy Tab - Features Allocation..................................................................................................... 150
Preset Buttons ......
Copy Defaults................................................................................................................................
Copy Control..................................................................................................................................
Original Size Defaults .....................................................................................................................
Reduce/Enlarge Presets ................................................................................................................. 157
Custom Col
Connectivity & Network Setup............................................................................................................ 158
Port
Settings..................................................................................................................................
Protocol Settings..........................................................................................................................
Machine's E-mail Address/Host Name....................................
Proxy Server Settings......................................................................................................................
Outgoing/Incoming E-mail Settings.............................................................................................. 167
Remote Authentication/Directory Service....
Security Settings..........................................................................................................................
Other Settings ...............................................................................................................................
Print Service Settings .......................................................................................................................
Allocate Memory.............................................................................................................................
Delete Form ................................................................................................................................
Other Settings ...............................................................................................................................
ors...............................................................................................................................
........................................................................................................................
.................................................... 165
..........................
.................................................... 169
.... 150
.... 151
.... 151
.... 155
157
.... 157
.... 158
.... 162
166
.... 174
.... 178
.... 179
. 179
....... 181
.... 181
Scan Service Settings.......................................................................................................................
First Tab .................................................................................................................................
Scan Defaults................................................................................................................................
Scan to PC Defaults ........................................................................................................................
Original Size Defaults .....................................................................................................................
Output Size Defaults .......................................................................................................................
Reduce/Enlarge Presets ................................................................................................................. 190
Other Settings
Fax Service Settings .........................................................................................................................
Screen Defaults............................................................................................................................
Fax Defaults ..................................................................................................................................
Fax Control ..................................................................................................................................
Fax Received Options......................................................................................................................
Reduce/Enlarge Presets ................................................................................................................. 200
Original
Local Terminal Information............................................................................................................
E-mail Service Settings ....................................................................................................................
E-mail Control ...............................................................................................................................
Folder Service Settings ....................................................................................................................
...............................................................................................................................
Size Defaults .....................................................................................................................
............ 186
.... 186
.... 187
. 189
189
. 190
.... 190
.... 193
.... 193
.... 194
...... 194
199
200
200
.... 202
.... 202
.... 205
Job Flow Service Settings ..................................................................................................................
Media Print Service Settings .....................................................................................................
......... 207
. 206
5
Stored File Settings................................................................................................................................208
Web Applications Service Setup ........................................................................................................210
Server Setup ................................................................................................................................
Other Settings...............................................................................................................................
......210
.....212
Web Browser Setup..........................................................................................................................
Setup ......................................................................................................................................
Create Folder ................................................................................................................................
Stored Programming ........................................................................................................................
Create Job Flow Sheet ....................................................................................................................217
Create
Add Address Book Entry......
Create Fax Group Recipients..........................................................................................................231
Add Fax Comment...
Paper Tray Attributes.......................................................................................................................
Accounting..................................................................................................................................
Create/View User Accounts ...........................................................................................................233
View Accounts.....
Reset User Accounts........................................................................................................................
System Administrator's Meter (Copy Jobs)............................
Accounting Type.............................................................................................................................
Accounting Login Screen Settings................................................................................................238
Fax Billing Data.....................................................
Accounting/Billing Device Settings .............................................................................................240
Job Flow Sheet Keyword ...................................................................................................224
..............................................
..........................................................................................................................
...........................................................................................................................
.......................................................................
..............................................................224
.....................................................237
...................215
.............233
.....213
.....215
217
232
232
..236
236
..237
.....239
Authentication/Security Settings......................................................................................................
System Administrator Settings ......................................................................................................242
Authentication......
Job Status Default ..........................................................................................................................
Overwrite Hard Disk.........................................................................................................................
6 Dell Printer Configuration Web Tool Settings.....................
Installation of Dell Printer Configuration Web Tool................
Preparations ................................................................................................................................
Configuration on the Machine .......................................................................................................255
Starting Dell Printer Configuration Web Tool
Configuring Machine Settings Using Dell Printer Configuration Web Tool ...............................
7 Printer Environment Settings...............................................................................................................261
Print Overview
Installation When Using USB Port......................................................................................................265
Step 1 Preparations...
Step 2 Configuration on the Machine............
Step 3 Configuration on the Computer..................................
Dell Printer Configuration Web Tool Setting Items ...................................................................266
........................................................................................................................
.............................................................253
........................................................254
..........
.........................................................................256
..............................................................................................................................
.....................................................................................................................
...............................................................................265
........................................................266
..242
.....243
..250
250
......254
257
..........262
..265
Installation When Using TCP/IP (LPD/Port 9100)..............................................................................267
Step 1 Preparations.............................................................................................................
Step 2 Configuration on the Machine............
Step 3 Configuration on the Computer..................................
...............................................................................267
........................................................268
...........
..267
6
Table of Contents
Dell Printer Configuration Web Tool Setting Items................................................................... 268
Installation When Using NetWare ..................................................................................................... 270
Step 1 Preparations ........................................................................................................................
Step 2 Configuration on the Machine........................................................................................... 270
Step 3 Configuration on the Computer ......................................................................................... 271
Dell Printer Configuration Web Tool Setting Items...............
.................................................... 272
. 270
Installation When Using Microsoft Network (SMB).......
Step 1 Preparations ........................................................................................................................
Step 2 Configuration on the Machine........................................................................................... 273
Step 3 Configuration on the Computer ......................................................................................... 274
Dell Printer Configuration Web Tool Setting Items...............
Installation When Using Internet Printing Protocol (IPP).......
Step 1 Preparations ........................................................................................................................
Step 2 Configuration on the Machine........................................................................................... 275
Step 3 Configuration on the Computer ......................................................................................... 276
Dell Printer Configuration Web Tool Setting Items...............
Installation When Using EtherTalk .............
Step 1 Preparations ........................................................................................................................
Step 2 Configuration on the Machine .......................................................................................... 277
Step 3 Configuration on the Computer ......................................................................................... 278
Dell Printer Configuration Web Tool Setting Items...............
8 E-mail Environment Settings............................................................................................................... 279
E-mail Overview...
Preparations ..................................................................................................................................
............................................................................................................................
....................................................................................... 277
................................................................ 273
. 273
.................................................... 274
....................................................... 275
. 275
.................................................... 276
. 277
.................................................... 278
...... 280
......... 281
Installation Procedures ............................
Step 1 Enabling Port and Setting up TCP/IP................................................................................ 283
Step 2 Conf
Dell Printer Configuration Web Tool Setting Items...............
9 Scanner Environment Settings ........................................................................................................... 287
Scan Service Overview ..
Configuration of Store to Folder.......................................
Step 1 Enabling Port and Setting up TCP/IP................................................................................ 289
Step 2 Regi
Step 3 C
Configuration of Scan to PC...
Step 1 Preparations ........................................................................................................................
Step 2 Enabling Port and Setting up TCP/IP................................................................................ 292
Step 3 Conf
Configuration of Store to USB .............................................................................................................
Step 1 Available USB Memory Devices....................................................................................... 294
Step 2 Dell Printer Configuration Web Tool Setting Items....................................................... 294
Configuration of Job Flow Sheets .
Step 1 Enabling Ports and Setting up TCP/IP.............................................................................. 295
Step 2 Configuring the SNMP Port.
Step 3 Configuration on the Computer
iguring E-mail Environment....................................................................................... 284
...................................................
stering a Folder ............................................................................................................ 290
onfiguring a Computer...................................................................................................... 290
...............
iguration on the Computer ......................................................................................... 293
............................................................................................ 283
.................................................... 285
................................................................... 288
................................................................... 289
............................................................................................... 291
.....................................
............................................................................................... 296
......................................................................................... 296
................................................................ 295
. 291
294
7
Configuration of Store & Send Link.....................................................................................................297
Step 1 Configuring E-mail ...............................................................................................................297
Step 2 Enabling Authentication .....................................................................................................297
Step 3 Other Settings
Step 4 Dell Printer Configuration Web Tool Setting Items .......................................................298
.......................................................................................................................
297
10 Encryption and Digital Signature Settings.....................
Encryption and Digital Signature Overview..............................
Types of Certificate ........................................................................................................................
Encryption Features for Communication..........
Encryption and Digital-Signature Features for Scan Files ..........
Configuration of HTTP Communications Encryption ..................
Installation Overview ......................................................................................................................
Step1 Configuration on the Machine..........
Step2 Configuration on the Computer............
Configuration of Encryption using IPSec................................
Installation Overview ......................................................................................................................
Step1 Import and Configuration of a Certificate .........................................................................
Step2 Configuration on the Machine (Configuration of IPSec)............
Step3 Configuration on the Computer............
Configuration of E-mail Encryption/Digital Signature................
Installation Overview ......................................................................................................................
Step1 Configuration on the Machine..........
Step2 Configuration on Sender and Recipient.......................
Configuration of PDF/XPS Signature...................................................................................................311
Installation O
Step1 Configuration on the Machine..........
Step2 Configuration on the Computer............
verview ......................................................................................................................
..................................................................................302
..................................................................................307
..................................................................................311
...................................................................
........................................................300
............................................................................300
.............................................301
.....................................................302
...............................................................................303
...........................................................304
....................................305
...............................................................................306
.....................................................307
.....................................................309
...............................................................................312
299
..300
302
304
304
307
311
11 Authentication and Accounting Features .........................................................................................313
Overview of Authe
Overview of Authentication Feature...........
Overview of Accounting Feature.................
Authentication...............................................................................................................................
User Types Managed by Authentication Feature.....................
User Roles and Authorization Groups......................................
Types of Authentication ..........................
Types of Account Administration ..................................................................................................318
Authentication and Accounting Relationship.........
Services Controlled by Authentication .........
Overview .....................................................................................................................................
Services Restricted by User ID Authentication .........
Services Restricted by the Combined Use of
Smart Card Authentication and User ID Authentication ...........
Authentication for Job Flow Sheets and Folders.....................
Overview .....................................................................................................................................
When the Authentication Feature is Disabled.......................
When the Authentication Feature is Enabled .........
ntication and Accounting Feature................
..................................................................................314
..................................................................................315
........................................................................................317
....................................................................319
.....................................................................................320
.................................................................320
....................................................................331
.....................................................314
..........316
..................................................316
.....................................................316
.......320
................................................322
........................................................325
.......325
.....................................................328
8
Table of Contents
Jobs Manageable by Account Administration................................................................................. 334
Configuration for Authentication ........................................................................................................ 337
Installation Overview......................................................................................................................
Enabling Authentication ....................................................
Changing the Default Authorization Group Settings ................
Creating an Authorization Group..................
................................................................................. 340
............................................................. 337
................................................. 339
337
Configuration for Account Administration..........
Step 1 Selecting an Accounting Type.......................................................................................... 341
Step 2 Registering User Information ............................................................................................341
User Authentication Operations .......
Authenticating Login Users........................
Changing Passcode .........................................................................................................................
12 Problem Solving .................................................................................................................................... 345
oubleshooting ...............................................................................................................................
Tr
Machine Trouble..............................................................................................................................
Image Quality Trouble.......................................................................................................................
Trouble during Copying ............................
Unable to Copy..............................................................................................................................
The Copy Result is Not What was Expected............................................................................... 359
Trouble during Printing....................................................
Unable to Print..............................................................................................................................
The Print Result is Not What was Expected............................................................................... 363
Trouble during Faxing.......................................................................................................................
Sending Problems...........................................................................................................................
Receiving Problems.........................................................................................................................
...........
............................................................................................ 358
.............................................................................. 341
....................................................................................... 343
.................................................................................... 343
344
...... 346
...... 347
.... 352
.... 358
..................................................................... 362
.... 362
.... 365
. 365
367
Trouble during Scanning.................
Unable to Scan with the Machine.........
Unable to Import Scanned Documents to the Computer............
Unable to Send a Scanned Document over the Network (FTP/SMB) .......
Unable to Send E-mail...........................
The Image is not What was Expected.......................................................................................... 372
Network-related Problems ..................................................................................................................
When using SMB .............................................................................................................................
When using NetWare...................................................................................................................... 376
When using
When using EtherTalk.....................................................................................................................
Dell Printer Configuration Web Tool Problems..........
E-mail Features Problems ..............................................................................................................
Internet/Intranet Connection Problems ....................................................................................... 384
IPv4
and IPv6 Connection Problems............................................................................................. 385
Media Print - Text Trouble..................................................................................................................
Media Print - Photos Trouble ..............................................................................................................
Status Code ................................................................................................................................
Other Errors ................................................................................................................................
TCP/IP ..........................................................................................................................
..................................................................................................... 369
....................................................................................... 369
............................................... 370
............................. 371
.......................................................................................... 372
................................................................ 382
............. 390
....... 452
374
374
380
381
383
. 388
389
Paper Jams .................................................................................................................................
............ 454
9
Paper Jams in Trays 1 to 4 ..............................................................................................................454
Paper Jams in Tray 5 (Bypass).......................................................................................................456
Paper Jams in Fusing Unit ..............................................................................................................
Paper Jams in Duplex Module.......................................................................................................458
Paper Jams in Finisher-AB1.....
Paper Jams in H
Transport Unit.....................................................................................................460
......................................................................................................459
457
Document Jams ......
Duplex Automatic Document Feeder B1-C............
Stapler Faults ...................................................................................................................................
Staple Jams in Staple Cartridge (for Finisher-AB1)..............
13 Appendix ................................................................................................................................................
Specifications...............................................................................................................................
Printable Area...............................................................................................................................
Standard Printable Area..................................................................................................................476
Extended Pri
Int
ernal Fonts..............................................................................................................................
Optional Components........................................................................................................................
ESC/P-K Emulation ............................................................................................................................
Emulation.....................................................................................................................................
Fonts....................................................................................................................................
Output Feature..............................................................................................................................
ESC/P-K Emulation Print Features.................................................................................................482
ESC/P-K Emulation Settings ......................................................................................................
Magnification Table
Paper Size and Number of Printable Characters........................................................................492
.........................................................................................................................
......................................................................461
.....................................................464
ntable Area .................................................................................................................476
.........................................................................................................................
.......461
.......463
..........468
..........476
.............477
.....479
.....480
.......480
................481
.....481
.....483
.467
488
PDF Direct Print ............................................................................................................................
PDF Direct Print Settings ................................................................................................................494
PCL Emulation
Emulation.....................................................................................................................................
Fonts....................................................................................................................................
Output Feature..............................................................................................................................
PCL Emulation Settings ...................................................................................................................498
HP-GL/2 Emulati
Emulation.....................................................................................................................................
Fonts....................................................................................................................................
Output Feature..............................................................................................................................
Factory Default Settings..................................................................................................................
HP-GL/2 Emulation Settings............................................................................................................505
Hard Clip Area...
Printable Area ..............................................................................................................................
Auto Layout ................................................................................................................................
Notes and Restrictions.....................................................................................................................
Notes and Restrictions on the Use of the Machine ..............
Notes and Restrictions on the Use of the Copy Feature.......
Notes and Restrictions on the Use of the Print Feature..........
Notes and Restrictions on the Use of the Scan Features..........
...............................................................................................................................
on...........................................................................................................................
...........................................................................................................................
.....................................................520
.....................................................522
..................................................522
................................................524
..........494
..........496
................497
................503
.......496
.....498
.......503
.......503
.....504
504
.....510
.....511
........513
.....520
10
Table of Contents
Notes and Restrictions on the Use of the Fax Feature.............................................................. 527
Notes and Restrictions on the Use of the E-mail Feature......................................................... 528
Notes and Restrictions when Connecting with Internet Service Provider............
Notes and Restrictions on the Interrupt Mode.......................
Notes and Restrictions on Folders......................................
Notes and Restrictions when Connecting to Internet or Intranet.....
Notes and Restrictions when Operating from Computers............
Notes and Restrictions on Job Flows ......................................
Notes and Restrictions on the Security Features ..................
Notes and Restrictions on the Authentication and Accounting..............
Notes and Restrictions for Using SMB........................................................................................ 536
Notes and Restrictions for Using TCP/IP..............................
Notes and Restrictions for Using EtherTalk.........................
Notes and Restrictions for Using Bonjour............................
Notes and Restrictions for IPv6 Connection...........................
Notes and Restrictions for Print E-mail....................................................................................... 541
.................................................... 531
.......................................................... 533
...................................... 533
............................................ 533
.................................................... 534
.................................................... 535
................................ 535
....................................................... 537
....................................................... 538
....................................................... 539
.................................................... 539
............... 530
Using the Telephone .........................................................................................................................
Placing a Call..............................................................................................................................
Activity Report...............................................................................................................................
Index....................................................................................................................................................
.... 542
...... 542
......... 544
............ 547
11
12
1 Before Using the Machine
This chapter describes the organization of this guide and conventions used in this guide.
• Preface ....................................................................................................................................
• Types of Manuals ..................................................................................................................15
• Using This Guide.....
• Interface Cables......
• Power Saver Mode.
• Customizing the Control Pa
• Entering Text ..........................................................................................................................32
...............................................................................................................16
...............................................................................................................19
...............................................................................................................21
nel............................................................................................24
14
1 Before Using the Machine
Preface
Thank you for selecting the Dell C5765dn Color Laser Multifunction Printer (hereafter
referred to as "the machine").
This guide is intended for system administrators, and provides maintenance information
such as how to replace consumables, how to configure network, and troubleshooting
procedures.
The guide assumes that you are familiar with a personal computer
knowledgeable of computer networks. When you need
manuals provided with the personal computer, operating system, and network products.
After reading this guide, be sure to keep it handy for quick reference. It will be useful in case
you forget how to perform operations or if a problem occurs
For more information on how to copy, print, scan, and fax, refer to the User Guide. For
information about optional components for the
with each optional component.
and that are
additional information, refer to the
with the machine.
Print feature, refer to the guide provided
14
Types of Manuals
The following guides are provided with the machine.
Accompanying Manuals
User's Guide (PDF)
Types of Manuals
The guide describes the basic operations of the machine, as well
maintenance. This guide is included in the Documentation CD-ROM.
PostScript User Guide (PDF)
The guide describes how to install the print driver and configure the functions in order to
use the machine as a PostScript
Library" CD-ROM.
Driver CD Kit Documentation (HTML)
The documentation describes installation and configuration procedures for print drivers and
the printe
r environment. This documentation is included in the Driver CD Kit.
Guides for Optional Components
Optional components are available for the machine. Some of them come with user guides.
The guides for optional components describe all the necessary steps for using the optional
components and installing the software.
as daily management and
printer. This guide is included in the "PostScript Driver
15
1 Before Using the Machine
Using This Guide
This guide is intended for system administrators, and provides maintenance information
such as how to replace consumables, how to configure network, and troubleshooting
procedures.
Organization of This Guide
This guide consists of the following chapters.
1 Before Using the Machine
Describes the organization of this guide and conventions.
2 Paper and Other Media
Describes the types of paper and other media that you can use on the machine and how to
load media in a
3 Maintenance
tray.
Describes how to replace consumables and to clean the machine.
4 Machine
Describes how to check the faults that occurred on the machine and to print various reports/
lists.
5
Tools
Describes the procedures to set up the system.
6 Dell Printer Configuration Web Tool Settings
Describes how to use Dell Printer Configuration Web Tool.
7 Printer Environment Settings
Describes the settings to use the Print feature on the machine.
8 E-
9 Scanner Environment Settings
10 Encryptio
mail Environment Settings
Describes the settings to use various services via e-mail on the machine.
Describes the settings to use the Scan services on the machine.
Status
n and Digital Signature Settings
16
Describes how to configure the machine to use the Encryption and the Digital Signature
features with your co
11 Authentication and Accounting Features
The machine has the Authentication feature to restrict the availability of services for each
feature and the Accounting feature to manage the use of each feature
Type selected.
12 Problem Solving
Describes troubleshooting procedures to solve the problems with the machine.
mmunications and documents.
based on the Login
13 Appendix
Conventions
Using This Guide
Describes the specifications of the machine, optional accessories, and cautions/restrictions.
• The screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen shots
may not be displayed or available depending on your machine configuration.
• The procedures in this guide may vary depending on the
used due to the upgrades.
• In this guide, "Computer" refers to
• The following term is used in this g
Note : Additional information on operations or features.
• The following symbols are used in this guide:
" " : • A cross-reference included in this guide.
• Names of CD-ROM, features, and
input text.
[
< > button : Hardware buttons on the control panel.
< > key : Keys on the keyboard of the computer.
> : • Path to a certain item within a procedure on the control panel.
] : • Folders, files, applications, button or menu names displayed on
the touch screen.
• Names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and menu
names
a personal computer or workstation.
uide:
.
driver and utility software being
touch screen messages and
For example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to
[Tools], select [Setup], and then select [Create Folder].
• Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]",
this
means that you need to click
then click [For Files or Folders] to search for files and folders.
• Cross-reference
For example: "Refer to "5 Tools" > "Common Service Settings"
> "Audio Tones" in the Administrator Guide."
The sentence above m
the section "Audio Tones" in "Common Service Settings" in
chapter 5 "Tools" of the Administrator Guide.
eans that it is recommended to refer to
[Start], click [Search], and
select
17
1 Before Using the Machine
LEF Orientation
Paper feed direction
SEF Orientation
Paper feed direction
• Orientation of documents or paper is described in this guide as follows:
, , Long Edge Feed (LEF):Loading the document or paper in portrait orientation
when viewed from the front of the machine.
, , Short Edge Feed (SEF):Loading the document or paper in landscape orientation
when viewed from the front of the machine.
18
Interface Cables
When you connect the machine directly to your computer, use the USB interface. When you
connect the machine to a network, use the Ethernet interface.
Using the USB Interface
The USB interface of the machine supports USB 2.0.
This section describes the installation procedures for the USB interface.
1
Press the power switch to the [ ] position to switch off the power.
2
Make sure that the touch screen is blank and the <Power Saver> button is not lit.
3
Press the main power switch to the [ ] position to switch off the main power.
4
Connect the USB cable to the USB 2.0
interface connector.
Interface Cables
5
Connect the other end of the USB cable to the computer.
6
Press the main power switch to the [ | ] position to switch on the main power.
7
Press the power switch to the [ | ] position to switch on the power.
8
Restart the computer.
For more information on setting items, refer to "Printer Environment Settings" (P.261).
Using the Ethernet Interface
The Ethernet interface of the machine supports the following three types.
• 1000BASE-T
•100BASE-TX
•10BASE-T
This section describes the installation proced
1
Press the power switch to the [ ] position to switch off the power.
2
Make sure that the touch screen is blank and the <Power Saver> button is not lit.
3
Press the main power switch to the [ ] position to switch off the main power.
ures for the Ethernet interface.
19
1 Before Using the Machine
4
Connect the network cable to the Ethernet
interface connector.
Note • Always use the correct network cable with
5
Press the main power switch to the [ | ] position to switch on the main power.
6
Press the power switch to the [ | ] position to switch on the power.
For more information on setting items, refer to "Printer Environment Settings" (P.261).
your network connection. When you replace
the cable, contact Customer Support at
dell.com/contactdell.
20
Power Saver Mode
<Log In/Out> button
The machine is equipped with the Power Saver mode that reduces the power consumption
by saving the electricity to the machine when no copy or print data is received for a specified
time.
There are two types of Power Saver modes: the Low Power mode and the Sleep mode.
When you press the <Power Saver> button or do not use the machine for a specified period
of time, the machine
When time exceeds the time specified in the Low Power mode, the machine then enters the
Sleep mode.
Press the <Power Saver> button on the control panel to make the machine enter the
Saver mode.
Note • When the following device is connected to the machine and a user operates the device, the Low
• When the machine is in the Authentication mode, the Authentication mode is exited once the machine
Power Saver Mode
enters the Low Power mode.
Power
Power mode can be deactivated without pressing the <Power Saver> button. If the machine is in the
Sleep mode, however, the Sleep mode will not be deactivated by the following operation. Set the time
long to elapse until the machine enters the Sleep mode from the Low Power mode. For information on
how to change the interval to enter the Low Power mode and Sleep mode, refer to "Changing the
Interval for Entering Power Saver Mode" (P.21).
- Placing a smart card on the smart card reader
enters the Low Power mode.
Low Power Mode
The Low Power mode reduces the power to the control panel and the fusing unit.
Note • While the machine is in the Low Power mode, the power supply to the fusing unit is also reduced.
Sleep Mode
The Sleep mode reduces the power to the machine even more than the Low Power mode.
It takes longer time than the Low Power mode to deactivate the Sleep mode and enable to
use the machine.
Changing the Interval for Entering Power Saver Mode
This section describes the procedures for setting the Power Saver mode.
To activate the Power Saver, set the time to elapse until the machine enters the Low Power
mode as well as the time to elapse until the machine enters the Sleep mode.
1
Press the <Log In/Out> button.
21
1 Before Using the Machine
2
Enter the system administrator's user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
Note • The default user ID is "admin".
3
Select [Tools] on the [Home] screen.
Note • When the [Home] screen is not displayed on
4
Select [System Settings] > [Common Service
Settings] > [Machine Clock/Timers].
• The default passcode is "1111".
the touch screen, press the <Home> button.
5
Select [Power Saver Timers], and then select
[Change Settings].
Note • Select [ ] to display the previous screen or
[ ] to display the next screen.
6
Using [ ] and [ ], set the time to elapse until
entering the Power Saver mode, in 1 minute
increments.
From Last Operation to Low Power Mode
Set the time to elapse from the last operation until the machine enters the
Note • The default value for [From Last Operation to Low Power Mode] is [10] minutes. You cannot disable the
Low Power mode.
Low Power mode.
22
From Last Operation to Sleep Mode
Set the time to elapse from the last operation until the machine enters the Sleep mode.
Note • The default value for [From Last Operation to Sleep Mode] is [10] minutes. To make the machine enter
the Low Power mode, set a longer period of time for [From Last Operation to Sleep Mode] than for
[From Last Operation to Low Power Mode].
7
Select [Save].
8
Select [Close] repeatedly until the [Tools] screen is displayed.
9
Select [Close].
Power Saver Mode
23
1 Before Using the Machine
<Log In/Out> button
Customizing the Control Panel
You can change the services displayed on the touch screen or the features assigned to the
buttons to make best use of the machine.
This section describes how to change the screen default, the services displayed after Auto
Clear, the services displayed on the [Home] screen, and the services
buttons, and how to adjust the screen brightness.
For information on how to change the other settings of the control panel, refer to "Screen/Button
Settings" (P.133).
Changing the Default Screen
You can specify what screen to display when the machine is turned on or the Power Saver
mode is deactivated.
The [Home] screen is displayed by factory default.
1
Press the <Log In/Out> button.
assigned to the custom
2
Enter the system administrator's user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
Note • The default user ID is "admin".
• The default passcode is "1111".
3
Select [Tools] on the [Home] screen.
Note • When the [Home] screen is not displayed on
the touch screen, press the <Home> button.
4
Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].
24
5
<Log In/Out> button
Select [Screen Default], and then select
[Change Settings].
6
Select a service you want to display.
Note • Select [ ] to display the previous screen or
] to display the next screen.
[
7
Select [Save].
Customizing the Control Panel
Setting the Screen After Auto Clear
You can specify what screen to display when the settings are reset with Auto Clear. [Last
Selection Screen] or [Home] can be selected.
For information on Auto Clear, refer to "Auto Clear" (P.130).
1
Press the <Log In/Out> button.
2
Enter the system administrator’s user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
Note • The default user ID is "admin".
• The default passcode is "1111".
3
Select [Tools] on the [Home] screen.
Note • When the [Home] screen is not displayed on
the touch screen, press the <Home> button.
25
1 Before Using the Machine
Service buttons
Additional feature
buttons
4
Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].
5
Select [Screen After Auto Clear], and then
select [Change Settings].
6
Select [Last Selection Screen] or [Home].
7
Select [Save].
Customizing the Button Layout
You can specify the button layout and what buttons to display on the [Home] screen, which
can be displayed by pressing the <Home> button on the control panel.
Note • The feature unsupported by the machine will not be displayed, and the feature unavailable due to a
failure will be grayed out.
•Copy
•Fax
•E-mail
• Simple Copy
• Simple Fax
•Scan to PC
• Store to Folder
• Send from Folder
26
• Stored Programming
•Store & Send Link
Note • This service is displayed when the User
• Store to USB
• Media Print - Text
Authentication feature is used.
Customizing the Control Panel
<Log In/Out> button
• Media Print - Photos
• Job Flow Sheets
• Web Applications
•Custom Services
Note • This service is for service representative use. For more information, contact Customer Support at
dell.com/contactdell.
• Language
• Screen Brightness
•Setup
•Calibration
• Activity Report
• Fax Receiving Mode
•Print Mode
• Lockout Printer/Release Printer
Note • [Lockout Printer]/[Release Printer] is not displayed by default. To display this feature, select [Allow
User to Lock Out] in [Printer Lockout] under [Tools] > [System Settings] > [Common Service Settings] >
[Machine Clock/Timers], and then assign [Disable Auto Printing] to a button on the [Home - Additional
Features] screen.
Home
You can select service buttons, which are displayed on the [Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.
1
Press the <Log In/Out> button.
2
Enter the system administrator’s user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
Note • The default user ID is "admin".
• The default passcode is "1111".
27
1 Before Using the Machine
3
Select [Tools] on the [Home] screen.
Note • When the [Home] screen is not displayed on
4
Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].
5
Select [Home], and then select [Change
Settings].
Note • Select [ ] to display the previous screen or
the touch screen, press the <Home> button.
[ ] to display the next screen.
6
Select the position where you want to assign a
service.
Note • Select [ ] to display the previous screen or
[ ] to display the next screen.
• The layout of the buttons in this screen
corresponds to the layout of those on the
[Home] screen.
7
Select the service to assign to the selected
position.
Note • Select [ ] to display the previous screen or
[
• You cannot assign the same feature to more
than one
8
Select [Save].
9
Select [Save].
Home - Additional Features
You can select additional feature buttons, which are displayed on the [Home] screen.
If you select [(Not Assigned)], the position of the selected button becomes blank.
] to display the next screen.
button.
28
You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the [Setup]
button, select the [Show
this in Admin mode] check box.
1
<Log In/Out> button
Press the <Log In/Out> button.
2
Enter the system administrator’s user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
Note • The default user ID is "admin".
• The default passcode is "1111".
Customizing the Control Panel
3
Select [Tools] on the [Home] screen.
Note • When the [Home] screen is not displayed on
the touch screen, press the <Home> button.
4
Select [System Settings] > [Common Service
Settings] > [Screen/Button Settings].
5
Select [Home - Additional Features], and then
select [Change Settings].
Note • Select [ ] to display the previous screen or
[ ] to display the next screen.
6
Select the position where you want to assign an
additional feature.
Note • The layout of buttons in this screen is
corresponding to the layout of those on the
[Home] screen.
29
1 Before Using the Machine
<Log In/Out> button
7
Select a service you want to display on the
[Home] screen.
Note • Select [ ] to display the previous screen or
[ ] to display the next screen.
• You cannot assign the same feature to more
than one button.
8
Select [Save].
9
Select [Save].
Assigning Services to the Custom Buttons
You can assign services to the <Copy>, <Shortcut 1>, and <Shortcut 2> buttons on the
control panel.
Assigning a service to a custom button allows you to switch to this service without having to
return
select [(Not Set)].
to the [Home] screen. If you do not need to assign any service to a custom button,
[Copy] is assigned to the <Copy> button and [Review] is assigned to the <Shortcut 2>
button by factory defau
This section describes how to assign [Send from Folder] to the <Shortcut 1> button, as an
example.
Note • After you change the assignment, apply the labels provided with the machine.
1
Press the <Log In/Out> button.
2
Enter the system administrator’s user ID with
the numeric keypad or the keyboard displayed
on the screen, and select [Enter].
When a passcode is required, select [Next] and
enter the system administrator's passcode, and
select [Enter].
Note • The default user ID is "admin".
• The default passcode is "1111".
lt, while the <Shortcut 1> button has no assignment.
30
3
Select [Tools] on the [Home] screen.
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