Dascom Tally T2150 User manual

User guide T2150 T2250 Matrix printer
User guide Table of contents

Table of contents

Introduction 1
Printer features 1 Symbols used 1
Printer at a glance 2
Printer in tractor mode 3 Printer in single-sheet mode 3 Paperway 4
Installation 5
Unpacking the printer 5 Placing your printer 6 Checking the printer voltage 7 Connecting the printer 8 Switching on the printer 9
The control panel 10
The LC display 11 Online mode 12 Offline mode 12 Setup mode 13 Messages in the LC display 14 Key functions when turning on the printer 15
Changing the ribbon cassette 16
Printer drivers 19
Installing a printer driver in Windows 95/98/ME 19 Installing a printer driver in Windows 2000/2003/XP 19 Installing a printer driver in Windows 7 21 Installing a printer driver in Windows Vista 22 Other operating systems 23 Changing printer settings 24
Form settings (Windows 2000/2003/XP/Vista/Windows 7) 24
Loading optional firmware 25
Troubleshooting 25
I
Table of contents User guide
Paper handling 27
Changing the paper type 27
Changing the paper type in the setup menu 28 Selecting character density and font 29 Loading paper 30
Fanfold paper 30
Single sheets 34 Paper transport 36 Moving the paper to the tear position 37 Removing paper 37
Settings 38
Setting the print head gap 38 Setting the tear position 39 Setting the first printing line (TOF) 40
The Menu 41
Programming via the control panel 41 Enabling access to menu mode 41 Calling up the menu 41 Menu configurations 42 Menu handling 43
Save settings 43
Selecting the LC display language 44
Terminating Setup mode 45 Menu structure 46 Menu parameters 47
Printing out menu configurations (Print) 47
Loading menu configurations (Menu) 47
Reset to default values (Reset) 48
Quietmode (Quietm.) 48
48 Selecting font (Font) 49 Setting character density (CPI) 50 Setting line spacing (LPI) 50 Skiping perforation (Skip) 51 Selecting start signal for escape sequence (ESCChar) 51 Selecting emulation (Emulate) 52
II
User guide Table of contents
Bidirectional printing (Bidir) 52 Settings for interfaces (I/O) 53 Serial interface (Serial) 53
Data transmssion rate (Baud) 53 Data format (Format) 54 Further Settings (Special) 55 Error handling (ErrMode) 55 Block end character (Blockend) 55 Signal feedback (Remote) 56 Transparence (Handthr) 56 Protocol (Protocol) 57
Signal Processing (DTR) 57 Selecting interface (Interf.) 58 Interface buffer (Buffer) 58 Ethernet interface
(ETH-EXT) option 59 Selecting character set
(CG-Tab) 59 IBM character set (CharSet) 59 National character set (Country) 60 Slashed zero
(Sl.Zero) 60 Automatic carriage return (Auto-CR) 61 Automatic line feed
(Auto-LF) 61 Menu lock (MenLock) 62 Language (Language) 62 Paper parameters (Paper) 63
Form length (Forml) 63
First printing position (FormAdj) 65
Printhead gap manually (Head) 66 View and tear position (AutoTear) 67 Line length (Width) 68 Barcode (Barcode) 68 Normal characters and barcode (Barmode) 69 Form feed mode (FFmode) 70 Setting and activating options (PapOpt) 71
Activation of tractors (AutoTra) 71
Activation of automatic sheet feeder (AutoASF) 72 Setting the left margin (LeftMrg) 72 Setting the right margin (RightMrg) 73
III
Table of contents User guide
Local copy (screen print) from a Coax or Coax/IPDS (FFaftLC) 73
Enable/Disable Paper Handling Features (Paphand) 74
Menu settings (example) 75
Advanced menu 77
Test functions 77
Printer self-test (Rolling ASCII) 78
Exiting Rolling ASCII test mode 79 Interface test
(Hex-Dump) 80
Printout in Hex-Dump 80
Terminating Hex-Dump 81
Advanced settings 82
Form length (Forml) 84 Automatic gap adjustment (AGA) 85 Paper handling (Paphand) 85
Increasing the printhead gap (Head up) 86
Paper width (Pagewid) 86
Left-hand area (Leftzon) 87
Right-hand area (Rightzo) 87
Physical left margin (Physlm) 88 Bidirectional parallel interface (CX-bid) 88 Line wrap (Wrap) 89 Beep at paper end (Sound) 89 Deactivate single sheet feeder (Single) 90 Settings for paper with dark back (Pap.back) 90 Setting for printing copy paper (HvyForm) 91 Power save mode (Sleepmod) 91 Serial number (SerialN) 92 Asset number (AssetN) 92 Graphic Print Speed (GrSpeed) 93 Improvement of graphic and barcode print quality (GrFreq) 93 Activate PJL langugage (Jobcntl) 94 Increased print speed for 17.1 and 20 cpi (HS-Draft) 94
IV
Troubleshooting 95
General print problems 96
The display remains dark 96 The display is lit, but the printer does not print 96 Problems with the paper feed 97
User guide Table of contents
Paper jam (fanfold paper) 97 Paper jam (single sheets) 98 Paper does not move to tear off position 98
Problems with the print quality 99
Print is too pale 99 Smudged print 99 Prints undefined characters 99 The first line is not completely printed out at the top 99 Dots within characters are missing 99
Error messages via the display 100 Additional display messages 103
Care and maintenance 105
Replacing the fuse 105 Cleaning the housing 106 Cleaning the interior 106 Cleaning the platen 107 Ribbon 107 Cleaning the upper friction 108 Carriage shafts 108
Specifications 109
Printer specifications 109 Interface specifications 113 Paper specifications 114
Character sets 117
MTPL standard character set 118 MTPL, international substitution characters 119 OCR-A character set 120 OCR-B character set 121 Available character sets and fonts 122
Emulations 125
General 125 Escape sequences 125 What are escape sequences? 126
MTPL sequences 126
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Table of contents User guide
Control codes 126 The $$ procedure 126
Example: 126
How are escape sequences used? 127
MTPL 127
Example in BASIC 127
Example in Pascal 127
Printout 127
List of available control codes 128
PJL commands 138
Barcode 139
List of available barcodes 139 US Postnet barcode 140 Royal Mail Customer barcode 140 KIX barcode 141 USPS Intelligent Mail barcode 141 LC printing 142 List of additional control codes 143
Interfaces 145
Parallel interface 146
Connector assignment 146
Serial interface V.24/RS232C 147
Connector assignment 147 Interface cable (serial interface) 148
Input signals 148
Output signals 148 Protocols 149
Memory mode XON/XOFF 149
Memory mode Robust XON/XOFF 149
Extended menu functions with the ENQ/STX and
ETX/ACK protocols selected 149
ENQ/STX protocol 150
ETX/ACK protocol 150
Options and accessories 151
Options 151
Automatic cut sheet feeder, front (ASF-F) 151 Automatic cut sheet feeder, rear (ASF-R) 151 Tractor 2, front 151
VI
User guide Table of contents
Tractor 3, rear 151 Serial interface adapter 151 Optional paper support 151 Pocket Ethernet interface 151 Serial interface RS232/TTY 151 Others 151
Accessories 152
Ribbon cassettes 152 Programmer’s application manuals 152
Index 153
VII
User guide Introduction

Introduction

Printer features Your printer has outstanding product features, e.g. high printing speed

and print quality plus flexible paper management, making it a highly professional solution for many industrial sectors – particularly those which use continuous paper and generate large volumes of print on a daily basis.

Symbols used Important information is highlighted in this manual by two symbols.

CAUTION highlights information which must be observed in order to
STOP
prevent injuries to the user and damage to the printer.
NOTE highlights general or additional information about a specific topic.
1
Printer at a glance User guide
1
Paper support
Control panel

Printer at a glance

Front cover
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lup
Bottom cover
nepootllup
Power switch
Top cover
Ribbon cassette
Latches
Single sheet feeder closed
Power inlet and
fuse
Tear edge
Rear cover
Print head
Interface connector
2
User guide Printer at a glance

Printer in tractor mode

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tllu
p
Tractor 1

Printer in single-sheet mode

Single sheet feeder open
3
Printer at a glance User guide
T
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3
T
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1
T
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r 2
Single sheet
A
S
F
-
F
A
S
F
-
R

Paperway

` Fanfold paper mode
Standard printer: Tractor 1
Single sheet
Options: Tractor 2
Tractor 3
F
-
F
S
A
A
S
F
-
R
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3
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1
Single sheet
T
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r 2
If you install the ASF-Ffeeder, the paper sources Trac2 and Single are omitted.
ASF-F ASF-R
Tractor 2 and tractor 3: option, modular
4
User guide Installation
2

Installation

Unpacking the printer

Place your printer on a solid surface (see Placing
your printer, page 6).
Make sure that the “Up” symbols point in the cor­rect direction.
Open the packaging, take out the accessory cas­sette and unpack it. Pull the printer out of the card­board box towards you and remove the remaining packaging material.
Check the printer for any visible transport damage and completeness. Apart from this CD-ROM ( the Quick start guide ( the ribbon ( included.
If you find any transport damage or if any accesso­ries are missing, please contact your dealer.
f) and the paper support (g) must be
d), the power cable (e),
c)
5
Installation User guide
C

Placing your printer

Place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way that it can not topple, and that there is easy access to the control panel and paper input devices. Also ensu­re that there is sufficient space for the printed out­put.
If you expect that frequent forward and reverse feeds will occur, you should place the printer as shown in the figure, if possible.
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The power supply cable may be dama­ged if the paper edges constantly chafe the insulating sheath. The user must always ensure that there is sufficient distance between the power supply cable and the paper.
When selecting the printer location, observe the following additional instructions:
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Never place the printer in the vicinity of inflammable gas or explosive sub­stances.
Do not expose the printer to direct sunlight. If you cannot avoid plac­ing the printer near a window, protect it from the sunlight with a cur­tain.
When connecting the computer with the printer, make sure not to ex­ceed the permitted cable length (see Interface specifications
,
page 113).
Ensure sufficient distance between the printer and any heating radi­ators.
2 1 0
90 80
Avoid exposing the printer to extreme temperature or air humidity
70 60 50 40 30 20 10
fluctuations. Above all take care to avoid the influence of dust.
0
-10
It is recommended to install the printer in a place which is acousti­cally isolated from the workplace because of the noise it may produce.
6
User guide Installation
V
V

Checking the printer voltage

ne
poo
t
llup
STOP
Make sure that the device has been set to the correct voltage (e.g. 230 V in Europe, 120 V in the USA). To do this, check the type plate above the power inlet at the back of the printer. Contact your dealer if the setting is incorrect.
Never switch on the printer if the voltage setting is incorrect, since this may result in severe damage.
You can set the printer to the correct mains volta­ge yourself. To do this, cautiously tilt the printer to the rear.
STOP
nepootllup
Make sure that the fixing clips of the parallel connection are not bent.
Front side of the printer
Rear side of the printer
Use a suitable object (e.g. a screwdriver, but never a pencil) to set the slide switch on the left at the bottom of the printer to the correct voltage.
120
230
7
Installation User guide

Connecting the printer

Connect the power cable to the power inlet of the printer. Connect the power cable plug to a mains socket.
Make sure that the printer and the computer are switched off and connect the data cable between the printer and the computer.
The printer by default is provided with a parallel interface. For further informa­tion about the interfaces, refer to the section Interfaces
, page 145.
8
User guide Installation

Switching on the printer

The power switch for switching on the printer is lo­cated at the bottom right at the front of the printer when viewed from the front.
9
The control panel User guide
3

The control panel

The control panel keys are used for controlling your work with the printer. The control panel is located on the front right side of your printer and consists of a two-line LC display and six keys.
The functions of the keys depend on the printer’s current mode (sta­tus). There are four basic modes.
` The Online mode is the printer’s normal operating mode. Data from
your computer can be received and printed.
` In the Offline mode the link between printer and computer is inter-
rupted, i.e. no data can be received and printed.
` In the Setup mode you can either select the printer menu or carry
out the so-called quick-switch function. The quick-switch option was included so that you can change the most important parameters (for example adjustments, character density, font, paper path, adjust­ments i.e. head gap) directly without having to enter them via the menu. The settings for the parameters character density and font are lost when the printer is switched off. They can be selected per­manently in the menu mode of the printer.
` In the Menu mode further printer settings (line spacing, size of the
interface buffer etc.) can be altered and saved permanently.
10
User guide The control panel

The LC display The LC display tells you all the important printer settings and informs

you which functions are currently assigned to which keys.
The upper line informs you that the printer is either in online or offline mode (in the example below the printer is in the Online mode), and the selected paperpath (below: Tractor1 = tractor mode).
Example:
Key functions
Printer status
Online Tractor1
Paper path
Tear
21
3
4
Online
Setup
11
The control panel User guide

Online mode After switching on, the printer is automatically set to online mode.

Only in this mode can it receive data from the computer.
Online Tractor1
Tear
3
21
4
Online
Setup
loaded, see (see If Load is displayed above this key, no paper is loaded in the prin- ter or the printer is in park position. In this case the display swit­ches between Online and Park Position. Press the key to feed
Moving the paper to the tear position, page 37).
paper to the printing position.
` Setup key: Sets the printer to setup mode.
` Online key: Sets the printer to offline mode.

Offline mode Only in this mode is it possible to perform step, line, or form feeds

` Tear key (4): Activates the tear function when fanfold paper is
Paper transport, page 36); howe-
Changing the paper
Offline Tractor1 Park Load
21
Load
3
4
Online
Setup
from the control panel, see (see ver, data cannot be received.
` Park key (1): Clears the paper path with paper loaded and acti-
vates paper path quick selection, see (see
type, page 27).
` Key (2): Short keypress: Microstep forward. Long keypress:
Continuous paper feed.
` Key (3): Short keypress: Microstep reverse. Long keypress:
Continuous paper reverse feed up to the park position.
` Load key (4): If no paper is loaded, see above.
If paper is loaded: Loads paper from the selected paper source; the display changes to LF/FF Short keypress: Line Feed (LF). Long keypress: Form Feed (FF).
` Setup key: Sets the printer to setup mode.
` Online key: Sets the printer to online mode.
12
User guide The control panel

Setup mode In this mode, the following settings are available:

Adjust Paperway Menu Char
3
21
4
Online
Setup
` Setup key: Sets the printer to setup mode, in which the following
settings can be selected:
` Menu key (1): Other menu settings. Acces may be disabled by
the manufacturer (see note below).
` Adjust key (2): Sets the Tear position, first printing line and print
head gap.
` Paperway key (3): Sets the Paper path.
` Char key (4): Sets the font and the number of characters per
inch.
Access to the other menu settings (Menu) may be disabled by the manufacturer.
Proceed as follows to release this lock temporarily.
1 Switch off the printer for approx. 5 seconds.
2 Switch the printer on again keeping the Setup key pressed.
For information on how to enable access permanently and about the available settings, refer to the section (see
Menu lock
(MenLock), page 62) and (see Menu parameters, page 47).
13
The control panel User guide

Messages in the LC display

If the printer detects an internal fault or user error or if it expects you to do something, a message will appear in the LC display. It also dis­plays the status during an operation (e.g. Initializing). Below you will find a list of messages with brief descriptions of each message. The messages are described in greater detail in the chapter (see
ror messages via the display, page 100).
Message Meaning
Eject error The printer cannot eject the paper/
advance it to park position.
Hardware Alarm Internal hardware error, contact your dea-
ler or service technician.
Initializing This message appears during the prin-
ter’s initializing phase after switching on the printer.
Load error The printer cannot draw in the loaded
paper.
Load paper from The printer has detected paper end
during operation/printer was switched on with no paper loaded.
Er-
Loading default Factory defined parameters will be
reloaded in all available menues after switching on the printer.
Out of paper The printer has detected paper end
during operation / printer was switched on with no paper loaded.
Parity error A parity error during data transmission is
indicated.
Park position Printer was switched on with no paper
loaded.
Press any key The user is requested to press any key. Selftest After power-on, the printer executes a
short hardware self-test.
Tear Paper off The user is requested to tear off paper
which has been advanced to the tear edge.
14
User guide The control panel

Key functions when turning on the printer

If you keep one of the following keys pressed during power-on until the printer has completed initialisation, the corresponding function is activated:
` If you keep the Online key depressed while turning on the printer,
you enter the printer’s advanced menu mode. The advanced menu mode is described in the section (see this manual.
` If you keep the Setup key depressed while turning on the printer,
you regain access to the printer menu if you had locked it before with the help of the MenLock function. The MenLock function is descri­bed in the section (see
` If the four function and select keys (keys 1 to 4) are depressed si-
multaneously while turning on the power, all printer settings are re­set to the default values, except the Forml (Form length) and Single setting in advanced menu mode.
This causes all the user’s previous settings to be lost.
Menu lock (MenLock), page 62).
Advanced menu, page 77) of
15
Changing the ribbon cassette User guide
4

Changing the ribbon cassette

The ribbon consists of a dense synthetic fabric saturated with ink. When printing, the needles hit the ribbon and transfer the ink parti­cles on to the paper. After printing several million characters, the ink is consumed and the fabric worn out.
Remove all the paper from the printer and make sure that the printer is switched off before opening the cover.
Press the two slide latches, raise the top cover to an angle of 90 degrees relative to the top cover of the printer and remove it.
Cautiously slide the print head carriage to the left stop (viewed from the printer front).
STOP
The print head becomes hot during printing. You should therefore let it cool down for some time before tou­ching it.
16
User guide Changing the ribbon cassette
Raise the printer bar cover.
Remove the used cassette.
We recommend use of genuine ribbon cassettes only.
Turn the coloured ribbon feed knob at the right of the new ribbon cassette in the direction of the ar­row in order to take up slack of the ribbon.
17
Changing the ribbon cassette User guide
Slightly tilt the ribbon cassette forwards in such a way that it is parallel to the housing top and thread in the ribbon in front of the print head. Locate the two projections in the left and right guide rails of the printer and gently press down on both sides until it clicks into place. In this way, the cartridge is automatically positioned correctly.
Use the knob on the right side of the cassette to take up slack of the ribbon again. Thereby the rib­bon will slide over the plastic noses on the left and right of the print head into the correct positon.
Press the printer bar cover down until it clicks into place, remount the top cover, making sure that the projections on the cover are inserted correctly into the recesses of the printer housing, and close it.
18
User guide Printer drivers
5

Printer drivers

You need to install a printer driver so that the printer can process the data from your application programs.
An original driver offers the best conditions for optimal printing re­sults. All available printer drivers can be found on the CD-ROM en­closed with the printer, as well as on our Internet can also download updated versions as necessary.

Installing a printer driver in Windows 95/98/ME

In this operating system the compatible 2150 and 2250 driver can be used.

Installing a printer driver in Windows 2000/2003/XP

The online CD-ROM contains printer drivers for the most common Windows applications. To install the printer driver, proceed as fol­lows.
site, from which you
1 Insert the supplied online CD-ROM in the CD-ROM drive.
2 Click on the Start button in the Windows taskbar.
3 Click on Printers and Faxes to open the printer folder.
4 Click on File and Add Printer in the menu bar.
5 Click on Next In the Printer Installation Wizard.
6 Specify whether you want to operate the printer as a Local Printer
or Network Printer by clicking on the relevant option, then press Next.
For instructions on installing the printer as a network printer, please consult the documentation supplied with your network operating system and/or printer server, or contact the network administrator. To install a network printer, you will need Administrator rights.
If you are using the printer locally, you can continue installing the driver in one of two possible ways:
` Manual installation of printer driver: in this case, continue with
Step 7.
` Automatic installation of printer driver via Plug & Play function: in this
case, continue with Step 12 once the printer installation wizard has determined the printer, port and printer name.
19
Printer drivers User guide
Then click on Next.
7 Select the port to which your printer is connected, then click on Next.
8 Click on Data Carrier, then click on Browse.
9 Select the CD-ROM drive and open the directory n:\driver (“n“
stands for the letter of your PC drive).
10 Open the folder 32Bit or 64Bit.
11 Select the printer type. Click on Next.
12 If required, edit the name of the default printer and specify whether
you wish to use the printer as a default printer by clicking on the re­levant option. Then click on Next.
13 If you are using the printer as a network printer, you have the option
of sharing it with other network users. In this case you must enter an access name which will be displayed to the other network users. Then click on Next.
14 Specify whether you wish to print out a test page (recommended) by
selecting the relevant option and click on Finish. The printer driver will now be installed.
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