User guide Matrix printer 2810 2820
Important Safety Instructions (English)
Read the following instructions thoroughly before starting up your printer.
Never carry out maintenance or repair work yourself. Always contact a qualified service technician.
Keep this Operator’s Manual in a place which is easily accessible at all times.
Place the printer on a solid and even base so that it cannot fall.
Never place the printer in the vicinity of inflammable gas or explosive substances.
Ensure the printer is connected to a socket with the correct mains voltage.
Always disconnect the printer from the mains before opening the device to perform maintenance work or
remedy errors.
Do not expose the printer to high temperatures, direct sunlight or dust.
Keep all liquids away from the printer.
Protect the printer from shock, impact and vibration.
Make sure that the printer and computer are switched off before connecting the data cable.
The print head will become very hot during printing; avoid contact with the print head after printing has
finished.
Do not perform any operation or action in any way other than those provided in this manual. When in
doubt, contact your dealer or your customer support.
The device and mains-socket must all times be easily accessible.
Only straight connector can be used for power cord.
WARNING: Hazardous moving parts. Keep away from moving fan blades.
Important Safety Instructions User Guide
Wichtige Sicherheitshinweise (German)
Lesen Sie bitte diese Sicherheitshinweise durch, bevor sie den Drucker in Betrieb nehmen.
Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer
einen qualifizierten Servicetechniker.
Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.
Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu Boden fallen kann.
Stellen Sie den Drucker keinesfalls in der Nähe von leicht entzündlichen Gasen oder explosiven Stoffen
auf.
Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen.
Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer den Netzstecker an
der Steckdose ziehen.
Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen.
Keine Flüssigkeiten mit dem Drucker in Berührung bringen.
Den Drucker keinen Erschütterungen, Stößen oder Vibrationen aussetzen.
Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das Datenkabel
angeschlossen wird.
Der Druckkopf wird während des Druckens heiß. Vor dem Berühren deshalb einige Zeit abkühlen lassen.
Weichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der Dokumentation ab.
Bei Unklarheiten wenden Sie sich bitte an Ihren Händler oder Ihren Kundendienst.
Maschinenlärminformations – Verordnung – 3.GPSGV, der höchste Schalldruckpegel beträgt 70 dB(A)
oder weniger gemäß EN ISO 7779.
Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein.
Nur Netzkabel mit geraden Steckern verwenden.
ACHTUNG: Gefährliche, bewegte Teile. Halten Sie sich fern von bewegten Ventilator-Flügeln.
User Guide Important Safety Instructions
Consignes importantes de sécurité (French)
Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.
Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un dépanneur
qualifié.
Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber.
Ne jamais placer l’imprimante à proximité de sources de gaz aisément inflammables ou de substances
explosives.
Ne connecter l’imprimante à une prise que lorsque la tension est correcte.
Pour déconnecter l’imprimante de l’alimentation principale, mettre l’imprimante hors tension et toujours
débrancher le connecteur secteur de la prise murale.
Ne pas exposer l’imprimante à des températures élevées, à la lumière directe du soleil ou à la poussière.
Ne pas mettre l’imprimante en contact avec des liquides.
Ne pas exposer l’imprimante à des chocs, impacts ou vibrations.
S’assurer que l’imprimante et l’ordinateur sont hors tension avant de connecter le câble de données.
La tête d’impression est brûlante pendant l’impression. C’est pourquoi laissez-la refroidir quelques
instants avant d’y toucher.
N'exécutez aucune opération ni action d'une autre manière que celle indiquée dans ce manuel. En cas de
doute, veuillez contacter votre distributeur ou service après-vente.
Le dispositif et la prise principale doivent toujours être accessibles facilement.
User Guide Important Safety Instructions
Indicazioni di sicurezza importanti (Italian)
Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.
Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di
assistenza qualificato.
Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile.
Collocare la stampante su una superficie stabile, per evitare che cada a terra.
Non collocare la stampante in prossimità di gas facilmente infiammabili o di sostanze esplosive.
Collegare la stampante a una presa di corrente con tensione adeguata.
Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e disinserire sempre il
connettore di rete dalla presa.
Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere.
Evitare il contatto della stampante con liquidi.
Non esporre la stampante a colpi, scosse o vibrazioni.
Verificare che la stampante e il computer siano spenti prima di collegare il cavo di trasmissione dati.
Durante la stampa, la testina si surriscal-da notevolmente. Prima di toccarla, se necessario opportuno
quindi lasciarla raffreddare qualche istante.
Non eseguire alcuna operazione o azione se non nella maniera descritta nel presente manuale. In caso di
dubbio, contattare il rivenditore o dalla società incaricata dell’assistenza.
Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili.
User Guide Important Safety Instructions
Instrucciones de seguridad importantes (Spanish)
Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.
Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un técnico de
servicio calificado.
Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento.
Ponga la impresora sobre un base estable de manera que no pueda caer al suelo.
Nunca coloque la impresora en la vecindad de gases de fácil inflamabilidad o sunstancias explosivas.
Asegure conectar la impresora sólo a un enchufe con un voltaje correcto.
Cuando quiera desconectar la impresora de la red, apague la impresora y siempre tire la clavija de
alimentación del enchufe.
No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo.
No ponga la impresora en contacto con fluidos.
Nunca exponga la impresora a sacudidas, choques o vibraciones.
Asegúrese de que la impresora y el ordenador estén apagdos antes de conectar el cable de datos.
La cabeza de impresión se pone muy caliente durante la impresión. Por lo tanto, deje enfriarlo algún
tiempo antes de tocarla.
No permita que se realice cualquier operación o acción de una forma diferente a lo que se señala en el
manual. En caso de duda, póngase en contacto con su comerciante o con su servicio post-venta.
El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a
ellos.
User Guide Important Safety Instructions
Instruções Importantes sobre Segurança (Portuguese)
Leia as instruções de segurança antes de usar a impressora.
Consulte sempre um técnico qualificado para executar uma reparação .
Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas.
Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou substâncias
explosivas.
Assegure-se de conectar a impressora à tomada elétrica com a voltagem apro-priada.
Quando desligar a impressora da rede, desligue sempre a impressora e retire o cabo da tomada.
Não exponha a impressora a temperaturas altas ou luz solar direta.
Não aproxime substâncias líquidas da impressora.
Proteja a impressora de choques, impactos e vibrações.
Desligue a impressora e o computador antes de conectar o cabo da rede.
A cabeça da impressora pode ficar muito quente . Portanto, espere algum tempo antes de tocá-la.
Não faça nenhuma operação ou ação além das recomendadas neste manual. Em caso de dúvida,
contate seu revendedor ou companhia de serviço.
A impressora e a tomada devem ser facilmente em todos os momentos acessíveis.
Important Safety Instructions User Guide
Правила по технике безопасности. (Russian)
Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера.
Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о
неисправностях квалифицированным сервисным техникам.
Данная инструкция должна быть всегда доступна каждому пользователю.
Установите принтер на ровном и стабильном месте так, чтобы он не смог упасть на пол.
Ни в коем случае не ставьте принтер вблизи легко воспламеняющихся газов и взрывчатых веществ.
Включайте принтер в розетку только с соответствующим напряжением.
Если Вы хотите отключить принтер от напряжения, сначала выключите принтер сам и затем выньте
штекер из розетки.
Берегите принтер от нагревания, от попадания на него прямых солнечных лучей и пыли.
Не допускайте попадания жидкости на принтер.
Нельзя подвергать принтер тряске, ударам и вибрации.
Убедитесь, что принтер и компьютер выключены, только после этого соедините принтер с
компьютером.
Печатающая головка нагревается во время работы принтера. Поэтому подождите какое-то время,
прежде чем дотронуться до нее.
Пользуйтесь принтером так, как это написано в документации. Если у Вас возникают неясности,
обращайтесь с вопросами к Вашим продавцам или в сервисный центр.
Устройство и розетка должны быть всегда легко доступна.
User Guide Important Safety Instructions
Önemli
Güvenlik Talimatları
(Turkish)
Lütfen,
yazıcıyı iş
letime geçirmeden
önce bu
güvenlik talimatlarını bütünüyle
dikkatle okuyun.
Bakım
ve
tamir çalışmalarını kesinlikle
ve
hiçbir
surette kendi
başınıza yapmayın; her
zaman kalifiye
bir
uzman
servis
-teknisy
enine haber verin.
Yazıcıyı, üzerinden
yere düşmesi
mümkün olmayacak
sabit ve düz bir zemine yerleştirin.
Yazıcıyı kesinlikle
ve
hiçbir
surette
kolayca yanabilecek
gaz veya
patlayıcı maddeler içeren
nesnelerin
yakınına
koymayın.
Yazıcı akım
kablosunu
sadece
doğru gerilime
sahip bir prize takın.
Yazıcıyı
şebeke
ağından ayırmak istediğinizde, yazıcıyı kapatın
ve
ağ-fişini
her zaman
prizden
çıkartın.
Yazıcıyı
ne yüksek
ısılı
ne de
doğrudan
güneş
ışığına
ve toza
mâruz
kalan
mekânlarda bulundurun.
Yazıcı
hiçbir sıvı maddeyle
temasta
olmamalıdır.
Yazıcı hiçbir sarsıntıya, darbeye
veya titreşime
mâruz
kalmamalıdır.
Veri kablosu bağlanmadan
önce hem
yazıcının
hem de
bilgisayarın
kapalı
olduklarından
emin olmalısınız.
Yazıcının başı
basma
esnasında
yüksek
ısıya ulaşıyor.
Bu yüzden lütfen
dokunmadan
önce kısa süre
soğumasını
bekleyin.
Yazıcının işletimi
ve
kullanımında
bu
dokümantasyondaki talimatların
hiç
dışına çıkmayın.
Sorunlu
görünen
hususlarda
lütfen
imâlatçınıza
veya
müşteri hizmetleri servis
iniz
e başvurun.
Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olması gerekir.
Important Safety Instructions User Guide
User Guide Table of contents
Table of contents
Table of contents................................................................................1
Symbols used...................................................................................................6
About this manual...............................................................................8
Printer at a glance..............................................................................9
Printer in tractor mode....................................................................................10
Paperway........................................................................................................ 11
Installation........................................................................................12
Unpacking the printer..................................................................................... 12
Placing your printer........................................................................................13
Connecting the printer....................................................................................14
Switching on the printer..................................................................................15
Inserting the ribbon cassette............................................................16
Printer drivers...................................................................................21
Installing a printer driver in Windows..............................................................21
Other operating systems................................................................................22
Changing printer settings................................................................................22
Form settings (Windows 2000/2003/XP/Vista/Windows 7/2008)................23
Loading optional firmware..............................................................................23
The control panel..............................................................................24
The LC display...............................................................................................25
Online mode...................................................................................................26
Offline mode...................................................................................................26
Setup mode....................................................................................................27
Messages in the LC display............................................................................28
Key functions when turning on the printer.......................................................28
USB host interface.....................................................................................31
Firmware Download..............................................................................31
Configuration File Upload......................................................................31
Configuration File Download.................................................................31
Paper handling.................................................................................32
Loading paper................................................................................................32
Paper transport...............................................................................................36
Moving the paper to the tear position.............................................................37
Removing paper.............................................................................................38
Options and accessories User Guide
Settings.............................................................................................39
Setting the print head gap..............................................................................39
Setting the tear position..................................................................................40
Setting the first printing line (TOF)..................................................................41
Selecting character density and font...............................................................42
The Menu.........................................................................................43
Programming via the control panel.................................................................43
Enabling access to menu mode.....................................................................43
Calling up the menu.......................................................................................44
Menu configurations.......................................................................................45
Menu handling................................................................................................47
Save settings.............................................................................................47
Selecting the LC display language.............................................................48
Terminating Setup mode............................................................................49
Menu structure...............................................................................................50
Menu parameters........................................................................................... 51
Printing out menu configurations (Print).....................................................53
Loading menu configurations (Menu).........................................................55
Reset to default values (Reset)..................................................................55
Quietmode (Quietm.).................................................................................57
Selecting font (Font)..................................................................................58
Setting character density (CPI)..................................................................60
Setting line spacing (LPI)...........................................................................60
Skiping perforation (Skip)...........................................................................61
Selecting start signal for escape sequence (ESCChar).............................61
Selecting emulation (Emulate)...................................................................62
Bidirectional printing (Bidir)........................................................................62
Settings for interfaces (I/O)........................................................................63
Serial interface (Serial)..............................................................................63
Data transmssion rate (Baud)................................................................63
Data format (Format).............................................................................64
Further Settings (Special)......................................................................65
Error handling (ErrMode).......................................................................65
Block end character (Blockend).............................................................65
Signal feedback (Remote).....................................................................66
Transparence (Handthr)........................................................................66
Protocol (Protocol)................................................................................66
Signal Processing (DTR).......................................................................67
Selecting interface (Interf.).........................................................................67
Interface buffer (Buffer)..............................................................................68
Ethernet interface (ETH-INT).....................................................................68
Setting Gateway address (Gateway).....................................................69
User Guide Table of contents
Setting IP address (IPv4 Addr)..............................................................69
Setting Subnet mask (Subnet)...............................................................70
IP address administration (IP Get M).....................................................70
Banner page (Banner)...........................................................................71
Ethernet speed (EthSpeed)...................................................................71
Selecting character set (CG-Tab)...............................................................72
IBM character set (CharSet)......................................................................72
National character set (Country)................................................................72
Slashed zero (Sl.Zero)...............................................................................73
Automatic carriage return (Auto-CR)..........................................................73
Automatic line feed (Auto-LF)....................................................................75
Menu lock (MenLock).................................................................................75
Language (Language)................................................................................76
Paper parameters (Paper).........................................................................76
Form length (Forml)...............................................................................76
First printing position (FormAdj)............................................................77
Printhead gap manually (Head).............................................................78
View and tear position (AutoTear)..............................................................79
Line length (Width).....................................................................................80
Barcode (Barcode).....................................................................................80
Normal characters and barcode (Barmode)...............................................82
Vertical position after oversized barcode (BarTop).....................................83
Vertical position after oversized character (LCPtop)..................................83
Form feed mode (Ffmode).........................................................................84
Setting and activating options (PapOpt).....................................................84
Activation of tractors (AutoTra)..............................................................85
Setting the left margin (LeftMrg)............................................................85
Setting the right margin (RightMrg).......................................................86
Local copy (screen print) from a Coax or Coax/IPDS (FFaftLC)............86
Enable/Disable paper handling features (Paphand)..............................87
Menu settings (example)................................................................................88
Advanced menu................................................................................89
Test functions................................................................................................. 89
Printer self-test (Rolling ASCII)..................................................................91
Exiting Rolling ASCII test mode.............................................................92
Interface test (Hex-Dump)..........................................................................92
Printout in Hex-Dump............................................................................ 92
Terminating Hex-Dump..........................................................................93
Paper sensor display.................................................................................93
Advanced settings..........................................................................................94
Automatic paper motion sensor (PMS)......................................................97
Form length (Forml)................................................................................... 98
Options and accessories User Guide
Automatic gap adjustment (AGA)...............................................................98
Paper handling (Paphand).........................................................................99
Increasing the printhead gap (Head up)................................................99
Paper width (Pagewid)........................................................................100
Left-hand area (Leftzon)......................................................................100
Right-hand area (Rightzo)...................................................................101
Physical left margin (Physlm)..............................................................101
Bidirectional parallel interface (CX-bid)....................................................102
Line wrap (Wrap).....................................................................................102
Beep at paper end (Sound)......................................................................103
Activate PJL language (Jobcntl)...............................................................103
Settings for paper with dark back (Pap.back)...........................................104
Graphic print speed (GrSpeed)................................................................104
Setting for printing copy paper (HvyForm)...............................................105
Automatic paper width detection (APW)...................................................105
Automatic detection of the top paper margin (AED).................................106
Serial number (SerialN)...........................................................................108
Asset number (AssetN)............................................................................108
Ignore characters (Ignore).......................................................................109
Ignore character (IgnorChr).....................................................................109
Troubleshooting..............................................................................110
General print problems.............................................................................111
Problems with the print quality.................................................................113
Error messages via the display................................................................114
Additional display messages....................................................................117
Care and maintenance...................................................................118
Replacing the fuse........................................................................................118
Cleaning the housing....................................................................................120
Cleaning the interior..................................................................................... 120
Cleaning the platen......................................................................................121
Ribbon..........................................................................................................121
Cleaning the upper friction............................................................................122
Carriage shafts.............................................................................................122
Specifications.................................................................................123
Printer specifications................................................................................123
Interface specifications............................................................................126
Paper specifications.................................................................................127
Character sets................................................................................128
MTPL standard character set.......................................................................129
MTPL, international substitution characters.............................................131
User Guide Table of contents
OCR-A character set.................................................................................... 132
OCR-B character set....................................................................................133
Available character sets and fonts................................................................134
Emulations......................................................................................137
General........................................................................................................137
Escape sequences.......................................................................................137
What are escape sequences?......................................................................137
MTPL sequences.....................................................................................137
Control codes...........................................................................................137
The $$ procedure....................................................................................138
Example..............................................................................................138
How are escape sequences used?...............................................................138
MTPL....................................................................................................... 139
Example in BASIC...............................................................................139
Example in Pascal...............................................................................139
Printout................................................................................................ 139
List of available control codes......................................................................140
Genicom ANSI Emulation........................................................................150
PJL commands........................................................................................ 152
Barcode........................................................................................................153
List of available barcodes........................................................................153
US Postnet barcode.................................................................................154
Royal Mail Customer barcode..................................................................154
KIX barcode............................................................................................. 155
USPS Intelligent Mail barcode.................................................................155
Large character printing...........................................................................156
List of additional control codes.................................................................157
Interfaces........................................................................................158
USB 2.0 (Full-Speed, 12 MBit/s)...................................................................158
Ethernet interface.........................................................................................159
Hardware.............................................................................................159
Supported operating systems..............................................................159
Supported protocols............................................................................159
Designation of IP address...................................................................159
Configuration....................................................................................... 159
Parallel interface (optional)...........................................................................160
Connector assignment.............................................................................160
Serial interface V.24/RS232C (optional).......................................................161
Connector assignment.............................................................................161
Interface cable (serial interface)...............................................................162
Input signals........................................................................................162
Options and accessories User Guide
Output signals.....................................................................................162
Protocols..................................................................................................163
Memory mode XON/XOFF..................................................................163
Memory mode Robust XON/XOFF......................................................163
Extended menu functions with the ENQ/STX and ETX/ACK protocols
selected............................................................................................... 163
ENQ/STX protocol...............................................................................164
ETX/ACK protocol...............................................................................164
Management.......................................................................................164
Setup................................................................................................... 165
Physical printer port in Ethernet with TCP/IP...........................................165
Options and accessories................................................................166
Options.........................................................................................................166
Tractor 2, front.........................................................................................166
Autocut facility..........................................................................................166
Printer pedestal........................................................................................166
Basket......................................................................................................166
Interface modules....................................................................................166
Optional firmware.....................................................................................166
Accessories..................................................................................................167
Ribbon cassettes.....................................................................................167
Programming manuals.............................................................................167
Your printer has outstanding product features, such as a high print speed, an
excellent print quality, a high workload and low running costs. Furthermore it
withstands dusty, dirty and hostile environements.
For all these reasons it is a professional solution for many industrial sectors.
Symbols used
Important information is highlighted in this manual by two symbols.
CAUTION highlights information which must be observed in order to prevent
injuries to the user and damage to the printer.
NOTE highlights general or additional information about a specific topic.
Options and accessories User Guide
About this manual
The user guide contains a detailed description of the printer, its characteristic
features and additional information.
Chapter 1 Printer at a glance lists all the parts of the printer.
Chapter 2 Installation contains start-up instructions and points to note.
Chapter 3 Inserting the ribbon cassette provides step-by-step instructions for
changing the ribbon cassette.
Chapter 4 Printer drivers provides step-by-step instructions for installing the
printer driver.
Chapter 5 The control panel explains how to control printer operations.
Chapter 6 Paper handling tells you how to load, transport and move the paper
to the tear-off position.
Chapter 7 Settings tells you how to adjust the basic settings such as font,
character density, print head distance, print line height and tearoff position.
Chapter 8 The Menu contains all the information necessary for controlling the
printer via the control panel.
Chapter 9 Advanced menu describes the possible test settings and other
technical adjustments of the printer.
Chapter 10 Troubleshooting provides instructions for rectifying faults which do
not require the intervention of qualified personnel.
Chapter 11 Care and maintenance provides information on the upkeep of the
printer.
Appendix A Specifications informs you about the technical specifications of
your printer and the paper which should be used.
Appendix B Character sets lists the available MTPL character sets.
Appendix C Emulations deals with programming via the interface. The
available programming sequences are listed.
Appendix D Interfaces explains the interfaces.
Appendix E Options and accessories contains information about options and
accessories you can purchase for your printer.
8
User Guide Options and accessories
Printer at a glance
9
Options and accessories User Guide
Printer in tractor mode
10
User Guide Options and accessories
Paperway
Standard printer: Tractor 1
Options: Tractor 2
For additional paper options,
please contact your dealer.
11
Options and accessories User Guide
Installation
Unpacking the printer
Place your printer on a solid surface (see
Placing your printer).
Make sure that the “Up” symbols point in the
correct direction.
Open the packaging, take out the accessory
cassette and unpack it. Pull the printer out of
the cardboard box towards you and remove
the remaining packaging material.
Check the printer for any visible transport
damage and completeness. Apart from this
CD-ROM () the Quick start guide (), the
power cable () and the ribbon () must be
included.
If you find any transport damage or if any
accessories are missing, please contact your
dealer.
12
User Guide Options and accessories
Placing your printer
Place the printer on a solid, flat, surface,
ensuring that the printer is positioned in
such a way that it can not topple, and that
there is easy access to the control panel
and paper input devices. Also ensure that
there is sufficient space for the printed
output.
If you expect that frequent forward and
reverse feeds will occur, you should place
the printer as shown in the figure, if
possible.
The power supply cable may be
damaged if the paper edges
constantly chafe the insulating
sheath. The user must always
ensure that there is sufficient
distance between the power
supply cable and the paper.
When selecting the printer location, observe the following additional instructions:
Never place the printer in the vicinity of inflammable gas or explosive
substances.
Do not expose the printer to direct sunlight. If you cannot avoid
placing the printer near a window, protect it from the sunlight with
a curtain.
When connecting the computer with the printer, make sure not to
exceed the permitted cable length (see Interface specifications).
Ensure sufficient distance between the printer and any heating
radiators.
Avoid exposing the printer to extreme temperature or air humidity
fluctuations. Above all take care to avoid the influence of dust.
It is recommended to install the printer in a place which is
acoustically isolated from the workplace because of the noise it
may produce.
13
Options and accessories User Guide
Connecting the printer
Connect the power cable (1) to the power
inlet of the printer. Connect the power cable
plug to a mains socket.
Make sure that the printer and the
computer are switched off and connect the
data cable (2) between the printer and the
computer.
The printer by default is provided with
a USB and an Ethernet interface. For
further information about the
interfaces, refer to the section
Interfaces.
Only straight connector can be used
for power cord.
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User Guide Options and accessories
Switching on the printer
The power switch for switching on the
printer is located at the bottom left at the
front of the printer when viewed from the
front.
After switching on, the printer passes through a memory
test during the initialization phase. In the display appears
temporary the message "SDRAMTEST XXXXX XX ok".
If the memory test is successful finished, the firmware
number appears in the display.
After finishing the initialization the printer switches to online
mode (see Online mode).
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Options and accessories User Guide
Inserting the ribbon cassette
During the process of initialization after powering on, the printer checks if a
ribbon cassette is installed. It also checks during the execution of a print
job the operativeness of the ribbon cassette. These functions mandatory
require the use of the manufacturers original ribbon cassettes (see
Accessories). If other ribbon cassettes were used, the message Check
Ribbon appears in the display, it is impossible to print.
Before opening the cover,
make sure that the printer is
switched on so that it can
execute automatic
preparations for ribbon
changing (widening the print
head gap).
Open the printer top cover.
Cautiously slide the print head carriage
to the left stop (viewed from the printer
front).
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User Guide Options and accessories
Move the coloured friction tabs to the
left and right (direction of the arrows) as
shown in the figure and raise the friction
mechanism.
Raise the coloured insertion tongue A.
Pull out and remove the coloured strip
A.
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Options and accessories User Guide
Insert the coloured ribbon tension knob
into the right-hand front location of the
new ribbon cassette. Turn the knob in
the direction of the arrow in order to
take up slack of the ribbon.
Slightly tilt the ribbon cassette forwards
and thread in the ribbon between the
coloured insertion tongue and the
ribbon support (transparent plastic
plate).
Align and insert the cassette into the
guides on the left and right, then press
down until it clicks into place.
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User Guide Options and accessories
Insert the coloured tension knob into
one of the two locations.
Turn the tension knob in the direction of
the arrow to take up slack in the ribbon
until it is seated correctly at the bottom
in the ribbon support.
Remove the knob.
Press down the coloured insertion
tongue A.
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Options and accessories User Guide
Press the friction mechanism down until
it clicks into place.
Close the top cover.
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User Guide Options and accessories
Printer drivers
You need to install a printer driver so that the printer can process the data from
your application programs.
An original driver offers the best conditions for optimal printing results. All
available printer drivers can be found on the CD-ROM enclosed with the printer,
as well as on our i nternet site, from which you can also download updated
versions as necessary.
We are offering the following drivers:
Windows V3 driver for Vista/7/8/8.1/10 and Server 2008-2016 (32/64bit)
V3 is the previous driver architecture from Windows supporting internal printer
fonts.
Windows V4 driver for 8/8.1/10 and Server 2012-2016 (32/64bit)
V4 is the new, prospective driver architecture from Windows which will not
support printer internal fonts - only Windows fonts will be supported!
Installing a printer driver in Windows
To install the printer drivers easily please use the DriverSetup.exe wizard which
will be part of the drivers:
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Options and accessories User Guide
For instructions on installing the printer as a network printer, please
consult the documentation supplied with your network operating system
and/or printer server, or contact the network administrator.
To install a network printer, you will need Administrator rights.
Other operating systems
The printer can also be used with other operating systems such as Linux or Unix.
In this case, set the printer to one of the Epson emulations (LQ-2550/LQ-2170) or
IBM emulations (Proprinter XL 24e/Proprinter XL 24e + AGM) for which default
drivers are available in most operating systems.
Changing printer settings
You can make permanent changes to the printer settings using the control panel
of the printer (see The Menu). Various printer settings can also be entered in the
operating system of your PC, however.
1 Click on the Start button in the Windows taskbar.
2 Click on Printers and Faxes to open the printer folder.
3 Move the mouse pointer to the appropriate printer symbol, press the right mouse
key and click on Properties.
Details of the settings available in this window can be found in the Windows
documentation or help pages.
Settings entered in the printer driver via Windows have priority over
settings entered via the printer menu. It is therefore possible that the
former may overwrite the latter.
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