Dascom T5040 User Manual

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User Guide T5040 Flatbed Printer

TRADEMARK ACKNOWLEDGEMENTS

• Centronics is a trademark of Centronics Data Computer Corporation.

• PCL and PCL6 are trademarks of Hewlett-Packard Company.

• IBM and IBM PC are trademarks of International Business Machines Corporation.

• Apple, AppleTalk, TrueType, Laser Writer and Macintosh are trade-marks of Apple Computer, Inc.

• Microsoft, Windows, Windows 9x, Windows ME, Windows 2000, Windows NT, Windows XP and MSDOS are registered trademarks of Microsoft Corporation.

• PostScript is a trademark of Adobe Systems Inc.

• All other brand or product names are trademarks of their respective companies or organizations.

User Guide Table of contents

Introduction 1

Printer features 1

Interfaces 1 Emulations 1

Symbols used 1

About this manual 2

Printer at a glance 3

View from the front 3

View with cover opened 3

View from the rear 4

Installation 5

Unpacking the printer 5

Placing your printer 6

Checking the printer voltage 8

Connecting the printer 8

Switching on the printer 10

Printer drivers and firmware 11

Printer drivers 11

Installing a printer driver in Windows 95/98/ME 11

Installing a printer driver in Windows 2000/ 2003/XP 11

Installing a printer driver in Windows 7 13

Installing a printer driver in Windows Vista 14

Other operating systems 15 Changing printer settings 15 Form settings (Windows 2000/2003/XP/Vista/

Windows 7/2008) 16

Loading firmware 17

Table of contents User Guide

Interface 17

Serial interface 17 Parallel interface 18 USB interface (Windows2000/XP) 18

Downloading firmware to the printer 18

Control panel 19

Display, indicators and keys 20

Status indicators 21

Status indicator variations 21

Ready indicator (STOP LED) 22 Paper indicator (PAPER LED) 23 USER1 and USER2 indicators 24

Key functions during operation 25

STOP/EJECT key 25 USER1 and USER2 key 26

Key functions when powering on 27

STOP/EJECT key 27 USER2 key 27 USER1 key 28

Key functions in menu mode 29

USER1 key 29 USER2 key 29 STOP/EJECT key 29

Print media 31

Inserting a document 31

Inserting a passbook 32

Removing media 34

Changing the ribbon cassette 35

Removing the ribbon cassette 35

Inserting the ribbon cassette 37

Replacing the print head 41

Removing the print head 41

Inserting new print head 44

User Guide Table of contents

Menu 47

Programming using the control panel 47

Calling up the menu 48

Menu configurations (USER1/USER2) 48

Menu handling 49

Key functions 49

USER1 key 49 USER2 key 49

STOP/EJECT key 50 Setting parameters (principle) 51 Terminating menu mode 52 Selecting the LC display language 53

Printing out the status page 55

Power on + USER2 key 55 Print out status page in menu mode 56 Status page (example) 58

Menu parameters 59

Test function 65

Hex Dump 65

Activating Hex Dump 65

Exiting the test mode 66

Test printout Hex Dump (Example) 66

Troubleshooting 67

General print problems 68

The display remains dark 68 The display is lit, but the printer does

not print 68 Problems with paper feed 69

Problems with the print quality 70

Print is faulty 70 Print is too pale 70 Smudged print 70 Dots within characters are missing 70 Prints undefined characters 70

Error messages and warnings 71

Unrecoverable errors 72 Recoverable errors 73

III

Table of contents User Guide

Print Head Hot Error 73 Ribbon Cassette Error 73 Paper Length Error 73 Framing Error (Serial I/F) 74 Parity Error (Serial I/F) 74 Overrun Error (Serial I/F) 74 Cover Open Error 74 Cover Open Error 74

Warnings 75

Data in Buffer 75 Remove Paper 75

Clearing paper jams 76

Care and maintenance 79

Cleaning the housing 79

Cleaning the interior 79

Cleaning the MSR-H magnetic stripe 80

Transport of the printer 82

Preparations for transport 82 Shipping the printer 82

Specifications 83

Printer specifications 83

Paper specifications 87

Interface specifications 89

Character sets 91

OCR-A character set 92

Epson character sets 93

Italic 93 Graphic1 93 Graphic2 94

IBM code pages 95

Code page 437 95 Code page 850 95 Code page 860 96 Code page 863 96

User Guide Table of contents

Code page 865 97 Code page 851 97 Code page 852 98 Code page 853 98 Code page 855 99 Code page 857 99 Code page 866 100 Code page 869 100 Code page USSR Gost 101 Code page 864 101 Code page 437G 102 Code page 920 (equivalent to ISO 8859-9) 102 Code page 858 103 Code page 923 (equivalent to ISO 8859-15) 103

ISO code pages 104

ISO 8859-2 104 ISO 8859-5 104 ISO 8859-7 105 ISO 8859-8 105

Available code pages and fonts 106

Emulations 109

Escape sequences 109

What are escape sequences? 110 Control codes 110 How are escape sequences used? 110

List of available control codes 111

PR2 mode 111 PR50 mode 114 PR2845 mode 117 IBM mode 120 Epson mode 123

Interfaces 127

Interface settings for User 1 and USER2 127

Parallel interface 128

Connector assignment 128

Nibble Mode 128 ECP mode 129

Table of contents User Guide

Serial interface RS232C 130

Connector assignment 130 Serial attachment characteristics 131

Data rates 131 Supported protocols 131 Data Transfer 131 Parity 131 Handshake 132 Ready/Busy (Hardware Handshake) 132 XON/XOFF (Software Handshake) 132

Configuring the serial interface of the PC 133

DOS mode/Command line 133 Windows 95/98 133 Windows 2000/XP 133

USB interface 134

Consumables and accessories 135

Consumables 135

Accessories 135

User Guide Introduction

Introduction

Printer features This printer is a document printer for printing manually inserted docu-

ments as well as passbooks (vertical and horizontal fold passbooks). Manual insertion of the documents is supported by an automatic document alignment function.

The printer has a high processing speed and compact design. The 24-needle print head guarantees excellent print quality.

Different factory installed models can be delivered: MSR (magnetic stripe read/writer), scanner and second serial interface.

Interfaces The basic printer model is provided with three interfaces: serial

(RS-232C), parallel (IEEE1284) and USB 2.0 (Full speed). A special printer version has a second serial (RS-232C) interface.

Emulations As standard, the printer is delivered with three emulations: EPSON

ESC/P, IBM 4722 + PP XL24e, Olivetti PR2e, PR50 and PR2845.

Symbols used Important information is highlighted in this manual by two symbols.

STOP

CAUTION highlights information which must be observed in order to prevent injuries to the user and damage to the printer.

NOTE highlights general or additional information about a specific topic.

Introduction User Guide

About this manual This user guide contains a detailed description of the printer, its

characteristic features and additional information.

` Chapter 1 Printer at a glance lists all the parts of the printer.

` Chapter 2 Installation contains start-up instructions and points to no-

te.

` Chapter 3 Printer drivers and firmware provides instructions for in-

stalling the printer driver.

` Chapter 4 Control panel explains how to control printer operations.

` Chapter 5 Print media tells you how to load, transport and eject

media.

` Chapter 6 Changing the ribbon cassette explains how to remove and

install a ribbon cassette.

` Chapter 7 Replacing the print head explains how to remove and

install a print head.

` Chapter 8 Menu contains all the information necessary for con-

trolling the printer via the control panel.

` Chapter 9 Troubleshooting provides instructions for rectifying faults

which do not require the intervention of qualified personnel.

` Chapter 10 Care and maintenance provides information on the up-

keep of the printer and contains important information in case the printer has to be transported.

` Appendix A Specifications informs you about the technical specifi-

cations of your printer and the paper which should be used.

` Appendix B Character sets lists the available character sets.

` Appendix C Emulations deals with programming via the interface.

` Appendix D Interfaces explains the interfaces.

` Appendix E Consumables and accessories contains information

about consumables and accessories which can be purchased for your printer.

User Guide Printer at a glance

Printer at a glance

View from the front

Cover

Power switch (On/Off)

Control panel Paper tray

View with cover opened

Ribbon cassette

Release lever

Print head

Printer at a glance User Guide

View from the rear

Power

inlet

Parallel

interface

1st Serial

interface

2nd Serial

interface

(special version)

USB

interface

User Guide Installation

Installation

Unpacking the printer Place your packaged printer on a solid base.

Make sure that the “Up” symbols is pointing up.

Open the packaging, lift the printer out of the cardboard box and remove the remaining packaging material.

Check the printer for any visible transport damage and missing items. The following items should be enclosed:

` The Quick start guide (QSG)

` This CD-ROM (at the back of the Quick start guide)

` The power cable

` The ribbon cartridge

If you find any transport damage or if any accessories are missing, please contact your dealer.

Installation User Guide

Placing your printer Place the printer on a solid, flat, surface, ensuring that the printer is po-

sitioned in such a way that it can not topple, and that there is easy access to the control panel and paper input tray. Also ensure there is sufficient space for the printed output.

min. 1 cm min. 1 cm

min. 2 cm

min. 10 cm

Location

Left and right side of the printer 1 cm

Top of the printer 2 cm

Rear of the printer to ensure sufficient

ventilation

to print on a DIN A4 sheet 12 cm

Minimum

space

10 cm

STOP

The power supply cable may be damaged if the paper edges constantly chafe the insulating sheath. The user must always ensure that there is sufficient distance between the power supply cable and the paper.

User Guide Installation

When selecting the printer location, observe the following additional instructions:

STOP

Never place the printer in the vicinity of inflammable gas or explosive substances.

` Protect the printer from shock, impact and vibration.

` Be sure to connect the printer to a socket with the correct mains

voltage.

` Do not expose the printer to direct sunlight. If you cannot avoid pla-

cing the printer near a window, protect it from the sunlight with a curtain.

` When connecting the computer with the printer, make sure not to

exceed the permitted cable length (see

Interface specifications,

page 89).

` Ensure sufficient distance between the printer and any heating

radiators.

` Avoid exposing the printer to extreme temperature or air humidity

fluctuations. Take care to avoid the influence of dust.

` Always disconnect the system from the mains before opening the

device to perform maintenance work or remedy errors.

Installation User Guide

Checking the printer voltage

STOP

Make sure that the device has been set to the correct voltage (e.g. 230 V in Europe, 120 V in the USA). To do this, check the type plate at the back of the printer. Contact your dealer if the setting is incorrect.

Never switch on the printer if the voltage setting is incorrect, since this may result in severe damage to the printer.

Type plate

Connecting the printer

Connect the power cable to the power inlet of the printer. Connect the power cable plug to a mains socket.

User Guide Installation

Make sure that the printer and the computer are switched off and connect the data cable between the printer and the computer. This example shows a 36-pin centronics parallel cable.

Installation User Guide

Switching on the printer

ONLINE NO PAPER

P APER

SETUP

Before switching the printer on, make sure that it is connected correctly and that you have followed all the safety and installation instructions (see section Placing your printer, page 6).

Press the power switch which is located at the front bottom right of the printer to switch on the printer.

The printer initializes.

When initialization is completed, the Ready indicator and the USER1 indicator light up. The message ONLINE NO PAPER appears on

USER1

STOP

/EJECT

USER2

the LCD. The printer is in the online status and ready to accept data from the system. You can now insert a document or passbook.

User Guide Printer drivers and firmware

Printer drivers and firmware

Printer drivers You must install a printer driver so that the printer can process the data

from your application programs.

An original driver offers the best conditions for optimal printing results. All available Windows printer drivers can be found on the CD-ROM en-closed with the printer, and also from our Internet site, from which you can download updated versions as required.

The use of any Windows printer driver from the CD-ROM requires that the printer is set to Epson emulation (see Menu parameters, page 59 and chapter Emulations, page 109).

Installing a printer driver in Windows 95/98/ME

In this operating system the compatible 5040 driver can be used.

Installing a printer driver in Windows 2000/2003/XP

The online CD-ROM contains printer drivers for the most common Windows applications. To install the printer driver, proceed as follows.

Insert the supplied online CD-ROM in the CD-ROM drive.

Click on the Start button in the Windows taskbar.

Click on Printers and Faxes to open the printer folder.

Click on File and Add Printer in the menu bar.

Click on Next In the Printer Installation Wizard.

Specify whether you want to operate the printer as a Local Printer or Network Printer by clicking on the relevant option, then press Next.

For instructions on installing the printer as a network printer, please consult the documentation supplied with your network operating system and/or printer server, or contact the network administrator. To install a network printer, you will need Administrator rights.

If you are using the printer locally, you can continue installing the driver

Printer drivers and firmware User Guide

in one of two possible ways:

` Manual installation of printer driver: in this case, continue with

Step 7.

` Automatic installation of printer driver via Plug & Play function: in

this case, continue with Step 12 once the printer installation wizard has determined the printer, port and printer name. Then click on Next.

Select the port to which your printer is connected, then click on Next.

Click on Data Carrier, then click on Browse.

Select the CD-ROM drive and open the directory n:\driver (“n“ stands for the letter of your PC drive).

10.

Open the folder 32Bit or 64Bit.

11.

Select the printer type and then click on Next.

12.

If required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on the relevant option. Then click on Next.

13.

If you are using the printer as a network printer, you have the option of sharing it with other network users. In this case you must enter an access name which will be displayed to the other network users. Then click on Next.

14.

Specify whether you wish to print out a test page (recommended) by selecting the relevant option and click on Finish. The printer driver will now be installed.

User Guide Printer drivers and firmware

Installing a printer driver in Windows 7

The online CD-ROM contains printer drivers for the most common Windows applications. To install the printer driver, proceed as follows.

Insert the supplied online CD-ROM in the CD-ROM drive.

Click on the Start button in the Windows taskbar.

Click on Devices and Printers to open the printer folder.

Click on Add a Printer in the menu bar.

Specify whether you want to operate the printer as a Local Printer or Network, wireless or Bluetooth printer by clicking on the relevant option, then press Next.

If you are using the printer locally, you can continue installing the driver in one of two possible ways:

` Manual installation of printer driver: in this case, continue with

Step 6.

` Automatic installation of printer driver via Plug & Play function: in

this case, continue with Step 11 once the printer installation wizard has determined the printer, port and printer name.

Select the port to which your printer is connected, then click on Next.

Click on Have Disk, then click on Browse.

Select the CD-ROM drive and open the directory n:\driver (“n“ stands for the letter of your PC drive).

Open the folder 32Bit or 64Bit.

10.

Select the printer type and then click on Next.

11.

12.

If required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on

Printer drivers and firmware User Guide

the relevant option. Then click on Next.

13.

Specify whether you wish to print out a test page (recommended) by selecting the relevant option and click on Finish. The printer driver will now be installed.

Installing a printer driver in Windows Vista

The online CD-ROM contains printer drivers for the most common Windows applications. To install the printer driver, proceed as follows.

Insert the supplied online CD-ROM in the CD-ROM drive.

Click on the Start button in the Windows taskbar.

Click on All Programs.

Click on Devices and Printers to open the printer folder.

Click on Printers in the menu window.

Click on Add a Printer in the menu bar.

Specify whether you want to operate the printer as a Local Printer or Network, wireless or Bluetooth printer by clicking on the relevant option, then press Next.

If you are using the printer locally, you can continue installing the driver in one of two possible ways:

` Manual installation of printer driver: in this case, continue with

Step 8.

` Automatic installation of printer driver via Plug & Play function: in

this case, continue with Step 13 once the printer installation wizard has determined the printer, port and printer name.

Select the port to which your printer is connected, then click on Next.

Click on Have Disk, then click on Browse.

10.

Select the CD-ROM drive and open the directory n:\driver (“n“ stands for the letter of your PC drive).

11.

Open the folder 32Bit or 64Bit.

12.

Select the printer type and then click on Next.

User Guide Printer drivers and firmware

13.

14.

If required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on the relevant option. Then click on Next.

15.

Specify whether you wish to print out a test page (recommended) by selecting the relevant option and click on Finish. The printer driver will now be installed.

Other operating systems The printer can also be used with other operating systems such as Linux

or Unix. In this case, set the printer to the EPSON or IBM Proprinter emulation for which default drivers are available in most operating systems.

Changing printer settings You can make permanent changes to the printer settings using the con-

trol panel of the printer (see chapter Menu, page 47). Various printer settings can also be entered in the operating system of your PC, however.

Click on the Start button in the Windows taskbar.

Windows 95/98: move the mouse to Settings and click on Printers to open the printer folder. Windows 2000/XP: click on Printers and Faxes to open the prin- ter folder.

Move the mouse pointer to the appropriate printer symbol, press the right mouse key and click on Properties.

Details of the settings available in this window can be found in the Windows documentation or help pages.

Settings entered in the printer driver via Windows have priority over settings entered via the printer menu.

Printer drivers and firmware User Guide

Form settings (Windows 2000/2003/XP/ Vista/Windows 7/2008)

In contrast to Windows versions 95/98, in which forms are defined in the printer driver itself, Windows versions 2000/2003/XP/Vista/Windows 7/2008 have a central facility for managing form properties and assign one paper feed only.

If you want to set up a form not included in the Windows default settings, proceed as follows.

You will need Administrator rights to define new forms.

Click on the Start button in the Windows taskbar.

Click on Printers and Faxes to open the printer folder.

In the menu bar, click on File and Server Properties.

In the window Printer Server Properties, click on Form if necessary.

Either select an existing form from the Forms list or activate the option New Form.

Enter a form name and the desired values.

Click on Save to save the new form.

You can now assign this form to the paper feeds of your printer (see

Changing printer settings, page 15).

The form cannot be assigned if its dimensions exceed the permissible paper sizes of the specified paper feed.

User Guide Printer drivers and firmware

Loading firmware The most current version of the firmware can be downloaded from our

Internet site. There you will find also additional informations regarding

the firmware and printer upgrades. Make sure that the download consists of the following files:

` Standard Model PB Flash VX.XX.exe: the memory writer (flash)

` BL_XXXX.IPL: Bootblock of the printer

` FWXXXX.mfw: Main firmware of the printer

` PBCGXXXX.BIN: Character generator (EU/US)

You can select the standard character generator (CG) or four optional character generators. Every optional CG provides the standard fonts and one additional font:

Standard CG Optional CG 1 Optional CG 2 Optional CG 3 Optional CG 4

PBCGSTD.BIN

DraftDraftDraftDraftDraft

Draft Banking

Roman Roman Roman Roman Roman

Courier Courier Courier Courier Courier

Sans Serif Sans Serif Sans Serif Sans Serif Sans Serif

Gothic Gothic Gothic Gothic Gothic

OCR-A OCR-A OCR-A OCR-A OCR-A

OCR-B OCR-B OCR-B OCR-B OCR-B

– Prestige Elite Script Orator Bold

PBCGPE.BIN PBCGSC.BIN PBCGOR.BIN PBCGBO.BIN

Draft Banking

Interface You can use the serial, the parallel or the USB interface to download

the firmware to the printer.

Make sure that the selected interface is not connected to another printer.

Serial interface Make sure that the serial interface is selected in the printers menu for

USER1 and that the settings for Baudrate and Protocol on printer and PC are identical.

Printer drivers and firmware User Guide

Parallel interface Make sure that the parallel interface is selected in the printers menu for

USER1, that in the PCs BIOS the parallel port is set to ECP and that the parallel cable meets the IEEE1284 standard.

USB interface (Windows2000/ XP)

Downloading firmware to the printer

Make sure that the USB interface is selected in the printers menu for USER1, that a printer driver has been installed and the printer is defined as default printer.

To load new firmware to the printer, proceed as follows. As mentioned before it is important that no other device (printer) is set to the interface you want to use for the download.

Click therefore Start > Control Panel > Printers and Faxes and check that no printer is set to the port you want to use. E.g. if you want to use the serial interface RS232 no printer may have connected to the COM1 port.

Browse to the folder where the firmware files are stored.

Double-click the Standard Model PB Flash VX.XX.exe file.

On the Memory Writer screen select the interface (in our example serial port).

Make sure that the settings for port, baudrate, parity bit and stop bit are correct.

Select IPL FIRMWARE from Download Type.

Click Browse and select the BL_XXXX.IPL file.

Click FLASH NOW; the download process starts.

When the download process is finished, the printer performs an initialization

Repeat step 5 to 7 for the FWXXX.mfw file and the

PBCGXXXX.BIN file.

User Guide Control panel

Control panel

The control panel allows the user to set some functions in the printer and set up the basic printer parameters on installation. The control panel is located on the front right side of your printer and consists of a two-line LC display with 2 x 16 digits, three keys for controlling the printer functions and four LED indicators displaying the status of the printer.

The functions of the keys depend on the printer’s current mode (status). There are three basic modes.

` The Online mode is the printer’s normal operating mode. Data from

your computer can be received and printed.

` In the Offline (STOP) mode the link between printer and computer

is interrupted, i.e. no data can be received and printed.

` In the Menu mode printer settings (line spacing, size of the inter-

face buffer etc.) can be changed and saved permanently.

Control panel User Guide

Display, indicators and keys

1 2 3 4 5

P APER

ONLINE NO PAPER

USER2

678

SETUP

USER1

STOP

/EJECT

LCD display: Displays the internal printer status, operating instructions and error messages.

Paper LED: Indicates whether paper is loaded; on = paper is inserted, off = no paper inserted; blinking = indicates that data has been sent to the printer.

USER1 LED: Blinks if the printer is receiving data via the first interface, lights if a job is printed (see below).

Ready LED: Indicates Offline or Online status; on = online, off = offline; blinking = indicates that an error has occured, the cause of the error is indicated in the display.

USER2 LED: Blinks if the printer is receiving data via the second interface, lights if a job is printed (see below).

USER2 key: Activated by application only; the functionality of the key depends on the emulation and the application used (see also USER2 LED).

STOP/EJECT key: Sets the printer to Online/Offline mode (see also Ready LED); ejects inserted paper (see also Paper LED).

USER1 key: Activated by application only; the functionality of the key depends on the emulation and the application used (see also USER1 LED).

Please be aware that some emulations and applications may use the LEDs and keys in an entirely different way defined by the emulation and/or host software and outside the definitions contained in this document.

User Guide Control panel

Status indicators

Status indicator variations

This section defines the status of the control panel. The LED lights will be on, off or blinking coupled with messages from the LCD. In this way the printer reports its current status.

Read

Paper

off off — — STOP

off off on — LOAD

off off — on LOAD

USER1USER

LCD Indicated Printer Status

Offline, no paper loaded NO PAPER

Offline, printer waiting for PAPER

PAPER

paper as it has received

data from the host

(if data + Print Start com-

mand are transferred from

Host)*

Offline, printer waiting for

paper as it has received

data from the host

(If data + Print Start com-

mand are transferred

from Host)*

on off on — LOAD

PAPER

on off — on LOAD

PAPER

on on — — ONLINE

PAPER

on off — — ONLINE

NO PAPER

blink blink — — xxxxx

xxxxx

— — on off Printer is under USER1 con-

— — off on Printer is under USER2 con-

* applies to EPSON/IBM emulation only

Online, paper required

(If data + Print Start com-

mand are transferred from

Host)*

Online, paper required

(If data + Print Start com-

mand are transferred

from Host)*

Online, paper is loaded

Online, no paper is loaded

Error. The cause of the

error is displayed on the

LCD

trol

Control panel User Guide

Ready indicator (STOP LED)

Ready indicator (STOP LED) not lit:

P APER

` The printer is in the stop status (Offline) and will not receive data

from the system.

SETUP

P APER

SETUP

P APER

SETUP

USER1

STOP

/EJECT

STOP

/EJECT

STOP

/EJECT

USER2

Ready indicator (STOP LED) lit:

` The printer is switched on in the online status. It is ready to receive

data from the system.

USER2

Ready (STOP LED) and Paper indicators (PAPER LED) blink:

` The printer is not ready. A device error has occurred. Any data

transferred from the system is deleted. The cause of the error is indicated on the LCD.

USER2

User Guide Control panel

Paper indicator (PAPER LED)

Paper indicator (PAPER LED) does not light:

P APER

` No paper is inserted in the printer.

SETUP

P APER

SETUP

P APER

SETUP

P APER

SETUP

USER1

STOP

/EJECT

STOP

/EJECT

STOP

/EJECT

STOP

/EJECT

USER2

Paper indicator (PAPER LED) lights:

` Paper is inserted in the printer.

USER2

Paper indicator (PAPER LED) blinks:

` Paper required: The system has transferred data to the printer but

there is no document or passbook inserted into the document support.

USER2

Ready (STOP LED) and Paper (EJECT LED) indicators blink:

` The printer is not ready. A device error has occurred. Any data

transferred from the system is deleted. The cause of the error is indicated on the LCD. If paper is loaded, it will be ejected.

USER2

Control panel User Guide

USER1 and USER2 indicators The USER1 and USER2 LEDs are normally under the control of the

application. They are available to indicate to the user that the appropriate interface is active. Normally in Olivetti, IBM or Epson (Auto)emulations, with dual host connections they will indicate that a job is available for the interface associated with the USER. In Epson Emulation (Manual mode) they are lit under the control of the printer to indicate the availability of a job for process: the job can be released by inserting paper and pressing the associated key.

However please be aware that some applications may uses the LEDs and keys in an entirely different way defined by the host software and outside the definitions contained in this document.

The USER1 or USER2 indicator blinks:

P APER

` USER1 (interface 1) or USER2 (interface 2) receives data.

SETUP

P APER

SETUP

USER1

STOP

/EJECT

STOP

/EJECT

USER2

The USER1 or USER2 indicator lights:

` USER1 (interface 1) or USER2 (interface 2) processes data.

USER2

User Guide Control panel

Key functions during operation

STOP/EJECT key

With the Ready indicator lit, the printer is rea-

ONLINE NO PAPER

STOP NO PAPER

P APER

SETUP

P APER

SETUP

USER1

STOP

/EJECT

STOP

/EJECT

USER2

dy to recieve data from the host. You can switch the printer from online to offline by pressing the STOP/EJECT key.

When the Ready indicator is not lit, the printer is Offline and will not receive data. Press the STOP/EJECT key to switch the printer Online. Alternatively if paper is still in the printer when in the Off-lLine condition, the paper will be ejected.

ONLINE PAPER

DATA NO PAPER

XXXXX XXXXX

P APER

SETUP

P APER

SETUP

P APER

SETUP

USER1

STOP

/EJECT

STOP

/EJECT

STOP

/EJECT

USER2

If paper is loaded when the printer is online (Ready and Paper indicator lit), by pressing the STOP/EJECT key, the document will be ejected, the LCD displays REMOVE PAPER. The printer remains online.

When the printer is online and the Paper indicator is off and there is data in the printer buffer, the LCD displays DATA/NO PAPER. You can switch the printer from online to offline by pressing the STOP/EJECT key.

When the Ready and Paper indicators blink, an error has occured. Annotate the displayed message in the LCD display. By pressing the STOP/EJECT key, paper will be ejected if loaded.

If the error message doesn’t disappear after pressing STOP/EJECT key, power the printer off and on again. If the error consists, contact your customer support.

Control panel User Guide

USER1 and USER2 key

The USER1 and USER2 keys are by default

ONLINE PAPER

P APER

SETUP

USER1

STOP

/EJECT

USER2

inactive. They must be activated via an application. The functionality of the keys then depend on the selected emulation and the sequences sent to the printer.

For more information on emulations and sequences please refer to the programmer’s application manual.

User Guide Control panel

Key functions when powering on

STOP/EJECT key

Powering on the printer whilst holding the STOP/EJECT key will activate “Hex Dump” mode. Keep the STOP pressed until

PAPER

SETUP

USER1

STOP

/EJECT

USER2

the message Hex Dump NO PAPER appears on the LCD display.

Refer to the section Hex Dump, page 65, for a description of how to activate/deactivate and perform the test printout.

USER2 key

PAPER

USER1

STOP

SETUP

/EJECT

USER2

Powering on the printer whilst holding the USER2 key, and subsequently loading paper on instructions from the LCD panel will allow you to make a status print. This is a print of all the parameter settings. Keep the USER2 key pressed until the message Print StatusPage Load Paper appears on the LCD display.

Refer to the section

status page, page 55, for further details on the

Printing out the

status page.

Control panel User Guide

USER1 key

Powering on the printer whilst holding the USER1 key will allow you to enter menu mode. Keep the USER key pressed until the mes-

PAPER

SETUP

USER1

STOP

/EJECT

USER2

sage MENU USER appears on the LCD display.

Refer to the section Menu parameters, page 59, for further details on the menu mode.

User Guide Control panel

Key functions in menu mode

USER1 key

MENU COMMON

USER2 key

MENU COMMON

P APER

SETUP

P APER

SETUP

In menu mode the control panel keys have the following functions

The USER1 key is used to go to the next parameter group or next parameter on the same menu level (symbolized by an arrow pointing

USER1

STOP

/EJECT

USER2

upwards).

It is also used to change parameter settings. For further details refer to the section Menu

handling, page 49.

The USER2 key is used to go to the next parameter group or next parameter on the same menu level (symbolized by an arrow pointing

USER1

STOP

/EJECT

USER2

downwards).

It is also used to change parameter settings. For further details refer to the section

handling, page 49.

STOP/EJECT key In menu mode the STOP/EJECT key has the following functions:

The STOP/EJECT key is used to select the next menu level (e.g. MENU USER > De- fault Set User 1), to open a parameter item for changing and to confirm changed parameter items.

For further details refer to the section

handling, page 49.

MENU COMMON

P APER

SETUP

P APER

USER1

STOP

/EJECT

USER2

Default Set Menu1 *

SETUP

USER1

/EJECT

STOP

USER2

User Guide Print media

Print media

Inserting a document Before inserting a document make sure that the printer is switched on

and the the message ONLINE NO PAPER is displayed in the LCD (see Switching on the printer, page 10).

Insert the document in such a way that the right paper edge is positioned inside the area between the left side of the symbol and the right edge of the document support, so that the document alignment can grasp it securely. This is especially important for documents that are narrower than a A4 sheet.

Place right edge of document inside this area

Then push the document towards the stop into the document chute.

When the document is drawn in, the message ONLINE PAPER appears in the LCD.

When printing is completed, the document is transported out of the printer and released for removal. The message ONLINE NO PA- PER appears on the LCD again.

Print media User Guide

Inserting a passbook Before processing a new vertical-fold or horizontal-fold passbook, you

should eliminate the stiffness of the fold by proceeding as follows.

Open the passbook on the page that you want to print. Bend the fold backwards extremely hard.

Stroke along the fold of the passbook with both thumbs and index fingers and slightly bend the passbook outwards. To print a new passbook, repeat this procedure several times.

STOP

If the passbook has a magnetic stripe, take care not to crease or damage it in any way.

User Guide Print media

The bulge of the opened passbook should be as flat as possible to ensure trouble-free transportation into the paper.

Place the passbook on the right-hand side of the document support with the page to be printed facing up. The passbook must be entered into the opening of the chute. Once in the chute the printer mechanism will take the book. At this point you may release the book, as the printer will align it against it's right stop position and load it into the printer.

ONLINE PAPER

P APER

SETUP

USER1

STOP

/EJECT

USER2

If the automatic document alignment cannot properly grasp stiff or bent passbooks, you should place the passbook manually at the edge of the right side of the document support and insert it.

When the passbook is inserted, the message ONLINE PAPER is displayed on the LCD.

STOP

Do not use passbooks that are outside of the specifications listed in the section Paper specifi-

cations, page 87. The passbooks

and the print head may be damaged.

Print media User Guide

After the passbook is printed, it should be automatically ejected from the printer and released for removal. If the passbook has not successfully ejected from the printer, press the STOP key to to take the printer to STOP (Offline) mode: press the STOP key again to eject the passbook.

P APER

pears on the LCD again.

ONLINE NO PAPER

The message ONLINE NO PAPER ap-

USER1

SETUP

/EJECT

Removing media Paper can be ejected from STOP/Offline mode by pressing the

STOP/EJECT key.

If the printer is Online, you must first first press the STOP/EJECT

key to take the printer to STOP/Off line mode. Then press STOP/ EJECT key again. The LCD displays the message:

P APER

STOP

USER2

You can now remove the media from the paper tray.

REMOVE PAPER

STOP

USER2

SETUP

USER1

/EJECT

If a paper jam occurs please refer to the section

jams, page 76.

Clearing paper

User Guide Changing the ribbon cassette

Changing the ribbon cassette

Make sure that the printer is switched off before replacing the ribbon cassette.

STOP

The print head may be hot if the printer has been printing for a long time. Wait until it cools to a temperature safe for handling.

Removing the ribbon cassette

Open the top cover by grasping it at the right and left-hand sides and swing upward until it clicks into position.

Press the green release lever in the printing mechanism. This will swing the printing mechanism backwards.

Changing the ribbon cassette User Guide

Remove the colored ribbon guide from the print head by pulling it downwards.

Raise the front end of the ribbon cassette on both sides. Take the ribbon cassette out of the printer.

Ensure proper disposal of used ribbon cassettes in accordance with the applicable national laws and regulations.

User Guide Changing the ribbon cassette

Inserting the ribbon cassette

Take the new ribbon cassette from the packaging and remove the transportation lock which fixes the ribbon guide to the cassette.

First insert the new ribbon cassette by hooking it into the rear slots of its mountings.

Push the front of the cassette into its mounting so that it clicks into position.

Please do not press the center of the ribbon cassette as this will deform the ribbon cassette and will cause operation problems.

Changing the ribbon cassette User Guide

Pull the ribbon guide under the print head. Tighten the ribbon by turning the tension gear in the direction of the arrow (see image below).

Press the ribbon guide onto the print head from underneath until you hear it click into place.

Check if the ribbon is transported correctly by turning the tension gear in the direction of the arrow.

User Guide Changing the ribbon cassette

Close the main frame by pressing the colored section in the middle of the frame as shown and ensure both left and right hand sides of the frames are fully latched.

Close the cover. The printer is now ready to operate and to be switched on again.

We recommend to check the printer's operation after replacing the ribbon cassette by performing a printout of the parameter settings (see section Printing out

the status page, page 55).

User Guide Replacing the print head

Replacing the print head

STOP

Removing the print head

As the print head has a very long life, under normal circumstances it rarely needs replacing.

Always take care not to print over the edge or on a fold or perforation, as this can damage the needles of the print head. Damage of the needles will lead to a bad print image.

Should the print head be defective, you can replace it. Proceed as described below.

Be sure to switch the printer off before you replace the print head.

Open the top cover by grasping it at the right and left-hand side and swing it upward until it clicks into position.

Replacing the print head User Guide

Press the green release lever for the printing mechanism. This swings the printing mechanism backwards.

STOP

If the printer has been printing for a long time, the print head can be hot. Wait until it has cooled to a temperature suitable for handling.

Move the print head to center of the carriage to allow enough room to remove the ribbon guide from the print head.

Remove the colored ribbon guide from the print head by pulling it downwards.

User Guide Replacing the print head

Remove the two outside located screws A from the print head.

Disconnect the two flexible cables B from the print head.

Now remove the print head from its mounting by easing it forward.

Ensure proper disposal of the print head in accordance with the applicable national laws and regulations.

Replacing the print head User Guide

Inserting new print head

Ease the new print head down into the mounting.

Set the print head onto the center of area A.

Fasten the two screws A.

Connect the flexible cables B to each connector. Make sure to push them fully into the connectors; do not kink the cables.

User Guide Replacing the print head

Pull the ribbon guide under the print head. Tighten the ribbon by turning the tension gear in the direction of the arrow (see image below).

Press the ribbon guide onto the print head from underneath until you hear it click into place.

Ensure that the ribbon material is moving correctly by turning the tension gear in the direction of the arrow.

Replacing the print head User Guide

Close the main frame by pressing the colored section in the middle of the frame as shown and ensure both left and right hand sides of the frames are fully latched.

Close the cover. The printer is now ready for operation and can be switched on again.

We recommend to check the printer's operation after replacing the print head by performing a printout of the parameter settings (see section Printing out the

status page, page 55).

User Guide Menu

Your printer allows you to set and use two independent menu configurations (USER1 and USER2). If one of your applications for example requires an IBM printer while another program demands an EPSON printer, you can set an IBM emulation configuration with the desired settings, and set the second configuration as an EPSON emulation.

User Guide Menu

Menu handling

Key functions You can navigate in the current menu using the three keys of the con-

trol panel.

USER1 key In menu mode the USER1 key has the following functions:

Press the USER1 key to return to the previous parameter group or parameter on the same menu level.

The USER1 key is also used for changing parameter settings (see also STOP/EJECT key,

MENU COMMON

P APER

SETUP

USER1

STOP

/EJECT

USER2

page 50).

If this key is pressed when the first parameter group or parameter of the respective menu level is active, the following message appears on the LCD display:

Pressing the USER1 key again will open the last parameter group or parameter of the same menu level.

By pressing the STOP/EJECT key you will return to the previous menu layer (see also

STOP/EJECT key, page 50).

Return to Prev. Layer

P APER

SETUP

USER1

STOP

/EJECT

USER2

USER2 key In menu mode the USER2 key has the following functions:

MENU COMMON

P APER

SETUP

USER1

STOP

/EJECT

USER2

Press the USER2 key to select the next parameter group or parameter on the same menu level.

The USER2 key is also used to change parameter settings (see also STOP/EJECT key, page 50).

If this key is pressed when the last parameter group or parameter of the respective menu level is active, the following message appears on the LCD display:

Menu User Guide

Pressing the USER2 key again will open the first parameter group or parameter of the same menu level.

By pressing the STOP/EJECT key you will return to the previous menu layer (see also

STOP/EJECT key, page 50).

Return to Prev. Layer

P APER

SETUP

USER1

STOP

/EJECT

USER2

STOP/EJECT key In menu mode the STOP/EJECT key has the following functions:

If pressed in a main menu level the next menu level is selected (e.g. MENU USER > Default Set USER1).

If pressed when a changeable parameter item is on the display, an asterisk appears on the display; you can now change this item now by pressing the USER1 or the USER2 key.

MENU COMMON

Default Set Menu1 *

P APER

SETUP

P APER

SETUP

USER1

STOP

/EJECT

STOP

/EJECT

USER2

Default Set Menu2 Accepted

P APER

SETUP

USER1

STOP

/EJECT

USER2

If pressed after you have changed a parameter item the new value is confirmed. The LCD displays the message Accepted after the parameter item is changed.

User Guide Menu

Setting parameters (principle)

P APER

USER1 USER2STOP

SETUP

/EJECT

Before you begin setting the parameters, you should check which parameters your system requires. Furthermore it is recommended to print out the status page which contains the actual valid parameter values (see Printing out the status page, page 55).

The initial values, which are activated after switching on or after error correction, are determined using the adjustable printer parameters. In many cases these parameters are overwritten by means of a system application.

Changed parameter settings are stored when the settings menu is exited and retain their values when the printer is switched off.

Make sure that the printer is in menu mode (see section Calling up the

menu, page 48).

Press the USER2 key to select next main menu or press the USER1 key to select a previous main menu.

P APER

SETUP

P APER

SETUP

P APER

SETUP

Press the STOP/EJECT key to enter to the Parameter select mode. The LCD displays the respective parameter and MENU.

USER1 USER2STOP

/EJECT

Press the USER2 key to select a next parameter or press the USER1 key to select a previous parameter.

USER1 USER2STOP

/EJECT

Press the STOP/EJECT key to enter the MENU setting mode.

USER1 USER2STOP

/EJECT

Menu User Guide

P APER

USER1 USER2STOP

SETUP

P APER

USER1 USER2STOP

SETUP

/EJECT

Terminating menu mode

P APER

USER1 USER2STOP

SETUP

/EJECT

Press the USER2 key to select a next parameter value or press the USER1 key to select a previous parameter value.

Press STOP/EJECT key to save a parameter value. In the second line of the LCD display the message Accepted appears. Press STOP/ EJECT key again to confirm the setting.

Repeatedly press the USER2 key or the USER1 key until the LCD displays the message:

Return to Prev. Layer

P APER

USER1 USER2STOP

SETUP

/EJECT

MENU Exit

P APER

SETUP

P APER

SETUP

Press the STOP/EJECT key.

USER1 USER2STOP

/EJECT

Repeatedly press the USER2 key or the USER1 key until the LCD displays the message:

Press the STOP/EJECT key. Menu mode is terminated and the printer initializes.

USER1 USER2STOP

/EJECT

User Guide Menu

Selecting the LC display language

P APER

MENU COMMON

SETUP

P APER

Default Set Menu1

SETUP

This section describes how to make settings in the menu, using the selection of the national language as an example.

This example shows how to change from the English language to the German language. The same procedure applies to the other languages (French, Italian, Spanish and Turkish).

Make sure that the printer is in menu mode (see section Calling up the

menu, page 48).

Press the STOP/EJECT key.

USER1 USER2STOP

/EJECT

Press the USER2 key several times, until in the LCD display appears:

USER1 USER2STOP

/EJECT

Language English

SETUP

Language English *

SETUP

Language German

SETUP

P APER

USER1 USER2STOP

P APER

USER1 USER2STOP

P APER

USER1 USER2STOP

Press the STOP/EJECT key. An asterisk appears in the display.

/EJECT

Press the USER2 key.

/EJECT

Press the STOP/EJECT key.

In the LCD display appears:

/EJECT

Menu User Guide

Sprache Deutsch akzept.

Zuruck zur vorh. Ebene

P APER

SETUP

P APER

SETUP

P APER

SETUP

USER1 USER2STOP

/EJECT

USER1 USER2STOP

/EJECT

USER1 USER2STOP

/EJECT

Press the STOP/EJECT key to confirm the selection.

The printer switch to german language immediately.

To change other parameter items in this menu level, use the USER1 or USER2 keys to navigate to the respective items.

To navigate to the previous menu level, press the USER1 key repeatedly until the message

Zurück zur vorh. Ebene (Return to Prev. Layer) appears in the LCD display.

Press the STOP/EJECT key.

The LCD displays:

MENU ALLGEMEINES

MENU Beenden

P APER

SETUP

P APER

SETUP

Press the USER1 key.

USER1 USER2STOP

/EJECT

Press the STOP/EJECT key. Menu mode is terminated and the printer initializes.

USER1 USER2STOP

/EJECT

User Guide Menu

Printing out the status page

Power on + USER2 key

PAPER

SETUP

USER1

STOP

/EJECT

USER2

The printer has a function that allows you to printout the current parameter settings.

There are two ways to print out the parameter settings.

` Power on + USER2 key

` Selection of “Test Print Status Page” in menu mode

Power the printer off.

Press and hold the USER2 key while switching on the printer.

Print StatusPage Load Paper

Print StatusPage Printing...

Print StatusPage Completed

P APER

SETUP

P APER

SETUP

P APER

SETUP

USER1 USER2STOP

/EJECT

USER1 USER2STOP

/EJECT

USER1 USER2STOP

/EJECT

The LCD displays Print StatusPage Load Paper. Release the USER2 key.

Insert the paper in the printer. The LCD displays Print StatusPage Printing... and the the status page is printed.

The paper will eject once printing is complete.

While printing, you can use the STOP/ EJECT key to cancel the printing. Paper will be ejected.

When the test printout is aborted or completed, LCD will display Print StatusPage Com- pleted.

The Print setting mode will end automatically and a Power ON reset will be performed.

Menu User Guide

Print out status page in menu mode

Power the printer off.

Press and hold the USER1 key while swit-

PAPER

ching on the printer.

SETUP

USER1

STOP

/EJECT

USER2

MENU COMMON

MENU Print StatusPage

P APER

SETUP

P APER

SETUP

USER1

USER1 USER2STOP

STOP

/EJECT

Press the USER1 key twice. The following message appears in the LCD display:

USER2

Press the STOP/EJECT key.

Print StatusPage Load Paper

Print StatusPage Printing...

P APER

SETUP

P APER

SETUP

Insert the paper in the printer. The LCD displays Print StatusPage Printing... and the status page is printed.

USER1 USER2STOP

/EJECT

The paper will be ejected once printing is complete.

USER1 USER2STOP

/EJECT

User Guide Menu

Print StatusPage Completed

P APER

SETUP

When the test printout is aborted or completed, LCD will display Print StatusPage Com- pleted.

USER1 USER2STOP

/EJECT

If you want to terminate Setup Mode after the printout of the status page, hold the STOP/EJECT key pressed for three seconds after Print StatusPage Completed is displayed. Setup mode will be ended and a reset will be performed.

Press the STOP/EJECT key to return to menu mode.

Menu User Guide

Status page (example)

User Guide Menu

Menu parameters The following section introduces and explains all the possible menu

settings. The default setting is marked by an asterisk (*)

Parameter group Parameter Possible settings Description

MENU COMMON

Default Set Off *

All Menu 1 Menu 2

Copy Menu Menu1 to Menu2 *

Menu2 to Menu1

Change Menu Menu1 *

Menu2

Language English *

German French Spanish Italian Tu r ki s h

Share User Auto *

Manual

Sets all parameters to the default settings. Menu 1 sets all parameters of Menu 1 to the default settings. Menu 2 sets all parameters of Menu 2 to the default settings.

Copies the settings of Menu 1 to Menu 2 and vice versa.

Defines if the parameter settings of Menu 1 or of Menu 2 are changed.

Selects the display language.

Selects the method to share this printer with multiple users. Auto: Printer handles print jobs for USER1 and USER2 automatically. Manual: After receiving a print job for USER1 or USER2 the respective USER1 or USER2 key must be pressed to start the printout.

Time to Idle 1 sec *

MENU CHARACTER

1) Only in Epson and IBM emulation

2) Only if MSR-H is installed

3) Only for printer model with second serial interface

Character Pitch 10 CPI *

10 sec 30 sec 60 sec

12 CPI 15 CPI 17 CPI 20 CPI 24 CPI Proportional

Selects the time in seconds to return to idle state after completion of all jobs and ejecting paper in order to change to another user in case of Auto mode.

NOTE: This parameter is only displayed if under Share User the setting Auto has been selected.

Sets the characters per inch (character pitch). The higher the parameter the smaller the character spacing. If Proportional is selected, only the actually required space for the character width is used.

Menu User Guide

Parameter group Parameter Possible settings Description

Font Draft *

Draft Banking Courier Roman Sans Serif Gothic OCR-A OCR-B

Code Page 437*, 850, 860, 863,

865, 851, 852, 853, 855, 857, 866, 869, USSR Gost, 864, 437G, 920 (8859-9), 858, 923 (8859-15), ISO 8859-2 East Europe, ISO 8859-5 Cyrillic, ISO 8859-7 Greece, ISO 8859-8 Hebrew, 1250 Windows Latin2, 1251 Windows Cyrillic, 1252 Windows Latin1, 1253 Windows Greek, 1254 Windows Latin5, 1255 Windows Hebrew, 1256 Windows Arabic, 1257 Windows Baltic Rim

This parameter selects the character style. The fonts available depend on the installed character generator. For more information on character generators, refer to Loading firm-

ware, page 17

Selects the character set. Character sets can be used according to the selected emulation. The character sets are not necessarily available for all fonts; see also Available code pages

and fonts, page 106.

MENU PAPER FORMAT

1) Only in Epson and IBM emulation

2) Only if MSR-H is installed

3) Only for printer model with second serial interface

Line space 1/5

Form length

1/6 * 1/8

6 Lines

68 Lines *

90 Lines A4

Sets the line density in lines per inch. 1/6 = 6 lines per inch

Sets the form length either via line formats or the standard format A4. Please note that the adjustment in lines depends on the selected line space (see above). For example 6 LPI at a selected line number of 90 lines results in a formlength of 15 inches (90 lines/[6lines/inch] = 15 inches).

User Guide Menu

Parameter group Parameter Possible settings Description

Top of form pos. 0/60

10/60 *

60/60

Bottom edge

Line width 80 @ 10 cpi

Left edge 10/90“ *

Reference edge Left *

Continuous Print Off *OnSelects the handling of paper when the vertical

0/60 * 30/60

90 @ 10 cpi 94 @ 10 cpi

90/90“

Right

Sets the position of the first printing line. The factory setting for the first printing position is 10/60" (4,23 mm). This is equivalent to the second line from the top.

Sets the distance between last printing line and bottom edge.

Sets the line length; unit is number of characters at a character density of 10 cpi. If 80 is chosen in Olivetti emulation, 90 is used for the line length instead of 80.

Sets the left margin; unit is n/90 inch.

Sets the horizontal leading edge. Left: the left edge of the character matrix is aligned to the the left edge of the document. Right: the right edge of the character matrix is aligned to the right edge of the document.

position exceeds the form length.

MENU CONTROL

1) Only in Epson and IBM emulation

2) Only if MSR-H is installed

3) Only for printer model with second serial interface

Media Cut Sheet *

Impact 1, 2, 3, 4, 5, 6*, 7, 8 Selects the impact strength of the print head

Speed Auto *

Low noise Off *OnSwitches the low noise function on and off.

H. Binding V. B i nd i ng

Normal High

Specifies the media type. Select H. Binding if you want to print passbooks with horizontal binding, V. Binding for passbooks with vertical binding. Cut Sheet: 400 cps max H. Binding: 300 cps max V. Binding: 300 cps max

for printing on cut sheets. This ensures that single or copy paper produces optimum results. 6: for single-ply paper. 7: for 2- or 3-ply paper 8: for 4-ply paper and above

Auto: depends on the settings of MEDIA Normal: 300 cps High: 400 cps

Menu User Guide

Parameter group Parameter Possible settings Description

MENU DATA

Paper ejection drop *

Selects the paper position after paper ejection.

hold

Message display Off *OnSelects displaying messages on or off in Oli-

vetti, EPSON and IBM 4722 emulation.

NOTE: These messages will not be displayed if IBM Proprinter XL is selected as Emulation Ty pe .

MSR-H Standard

IBM * (Olivetti) DIN/ISO * (Epson)

Selects the MSR-H (magnetic stripe reader) standards.

ANSI

MSR-H Duplicate

Off *OnSelects if the MSR block will be duplicated or

not.

CR Code CR=CR *

CR=CR+LF

Defines the action prompted by a carriage return. CR=CR: carriage return only CR=CR+LF: carriage return and a line feed.

LF Code LF=LF *

LF=CR+LF

Defines the action prompted by a line feed. LF=LF: line feed only LF=CR+LF: carriage return and line feed.

Zero Normal *

Slashed

Selects if normal zero (0) or the slashed zero (Ø) is printed.

Type RS232_1 INTERFACES

Menu, interfaces

If RS232_1 is selected

Baud rate 4800

Data bits 7

Stop bits 1 *2Selects if one or two stop bits are used per

Parity Even

1) Only in Epson and IBM emulation

2) Only if MSR-H is installed

3) Only for printer model with second serial interface

Selects the interface. Printer can be configured Parallel USB RS232_2

either for serial, parallel or USB connection.

Two interfaces can be used at the same time,

one assigned to USER1 and one to USER2.

Selects the data transmission rate (baud rate) 9600 *

(baud = bit per second). 19200 38400

Selects the number of data bits per data byte. 8*

data byte.

The parity test for received data bytes can be Odd None *

selected. None causes transmission in both

directions without parity bit. If Even or Odd is

selected, the bytes are checked to ensure they

have even or odd parity.

User Guide Menu

Parameter group Parameter Possible settings Description

Protocol Ready/Busy *

Xon/Xoff

Selects the type of protocol, i.e. a certain set of

rules and procedures for ensuring error-free

data exchanges between computer and prin-

ter. Details of the available protocols can be

found in the section Serial attachment

characteristics, page 131.

CTS Valid *

Sets the signal CTS (Clear To Send) on or off. Invalid

If Parallel is selected

Parallel Bidir On *

Off

Sets the bidirectional data transfer

(IEEE1284): if set to on ECP is supported, if off

Nibble mode only is supported.

If RS232_2 is selected

Baud rate 2 4800

9600

Selects the data transmission rate (baud rate)

(baud = bit per second). 19200 * 38400

Data bits 2 7

Selects the number of data bits per data byte. 8*

Stop bits 2 1 *2Selects if one or two stop bits are used per

data byte.

Parity 2 Even

Protocol 2 Ready/Busy *

CTS 2 Valid *

Emulation type Epson * (USER1)

EMULATION

T5023 Compatible No *

1) Only in Epson and IBM emulation

2) Only if MSR-H is installed

3) Only for printer model with second serial interface

Odd None *

Xon/Xoff

Invalid

IBM Proprinter XL Olivetti * (USER2) IBM 4722

Ye s

The parity test for received data bytes can be

selected. None causes transmission in both

directions without parity bit. If Even or Odd is

selected, the bytes are checked to ensure they

have even or odd parity.

Selects the type of protocol, i.e. a certain set of

rules and procedures for ensuring error-free

data exchanges between computer and prin-

ter. Details of the available protocols can be

found in the section Supported protocols

page 131.

Sets the signal CTS (Clear To Send) on or off.

Selects the emulation for the printer. For fur-

ther details refer to chapter Emulations

page 109

Selects if the printer is compatible to the T5023

printer or not.

Menu User Guide

Parameter group Parameter Possible settings Description

MENU Epson

MENU IBM

MENU Olivetti

Emulation type US-ASCII *

France Germany Great Britain

Selects the national character set in Epson

emulation. The character sets are not neces-

sarily available for all fonts; see also section

Available code pages and fonts

, page 106.

Denmark 1 Sweden Italy Spain 1 Japan Norway Denmark 2 Spain 2 Latin America

Character Table Italic

Graphic1 * Graphic2

Only available for Epson emulation. Either the

Epson character set Italics or the IBM graphics

character set 1 or 2 can be activated in the

code range from hex. A0 to hex. FE.

Character set Set1 *

Set2

Selects the character set with standard charac-

ters or extended characters in IBM emulation.

AGM mode Off *OnActivates or deactivates the AGM (Alternative

Graphics Mode) mode in IBM emulation.

Sub Emulation PR2 *

Selects the Olivetti sub emulation. PR50 PR2845

Vertical resol. 1/240 *

— — Prints out a list of alle current parameter

Print StatusPage

— — Terminates the menu mode.

Exit

1) Only in Epson and IBM emulation

2) Only if MSR-H is installed

3) Only for printer model with second serial interface

Selects the vertical resolution (line spacing) 1/216

settings.

User Guide Menu

Test function

Hex Dump With the interface mode (Hex-Dump/H-Dump) you can diagnose data

transmission from the computer to the printer. In this special mode, the data from the computer is printed out in two columns. The text in the left column is printed in hexadecimal format and in the right column in ASCII format. This can be used to diagnose print problems.

Some applications require status response from the printer. In such case Hex Dump is ineffective for diagnosing problems. In these cases contact your customer support or dealer for assistance.

Activating Hex Dump

Switch off the printer.

Keep the STOP/EJECT key pressed and

PAPER

SETUP

USER1

STOP

/EJECT

USER2

power the printer on by pressing the ON/ OFF key. Keep the STOP/EJECT key pressed until Hex Dump NO PAPER appears on the LCD display.

Hex Dump NO PAPER

Hex Dump Printing...

P APER

SETUP

P APER

SETUP

USER1

STOP

/EJECT

STOP

/EJECT

Insert a sheet of paper. The sheet is drawn in.

Send the test file from your PC to the printer.

USER2

The message Hex Dump Printing... is displayed and data is printed. USER1 and USER „ keys are invalid during printing.

USER2

After printing is complete, press the STOP/ EJECT key to print all remaining data in the

line buffer.

You can use the STOP/EJECT key to interrupt the test printout.

Menu User Guide

If the printer receives data when there is no paper in the printer, the message will be changed to Hex Dump Load Paper.

Hex Dump Load Paper

P APER

SETUP

USER1

STOP

/EJECT

USER2

Exiting the test mode You can only exit the test mode by switching off the printer.

Test printout Hex Dump

Address

a ASCII data

Hex dat

(Example)

0000 00 01 02 03 04 05....0C 0D 0E 0F ................

0010 10 11 12 13 14 15....1C 1D 1E 1F ................

0020 20 21 22 23 24 25....2C 2D 2E 2F !"#$%&'()*+,-./

0030 30 31 32 33 34 35....3C 3D 3E 3F 0123456789:;<=>?

0040 40 41 42 43 44 45....4C 4D 4E 4F @ABCDEFGHIJKLMNO

0050 50 51 52 53 54 55....5C 5D 5E 5F PQRSTUVWXYZ[\]^_

User Guide Troubleshooting

Troubleshooting

Many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself. The following chapter should help you to distinguish between a simple operating error and a major malfunction.

This chapter provides information on the rectification of faults without the assistance of specially trained personnel. Follow the advice and tips in this chapter if your printer is not working correctly.

STOP

Repairs should only be performed by authorised service personnel.

Troubleshooting User Guide

General print problems

Problem Corrective action

The display remains dark

The printer is switched on, but nothing happens (nothing is displayed, no noise).

The display is lit, but the printer does not print

Switch off the printer and proceed as follows:

Check that the power plug is correctly connected to the socket on the printer.

Check that the power plug is seated properly in the wall socket.

Switch on the printer again. If the printer is now connected correctly, the printer initializes and text is shown on the display.

If these steps do not eliminate the fault:

` Replace the power cord and repeat step 3.

` Check that power flows at the socket e.g. using a desk lamp, if

necessary use a different socket and repeat step 3.

` Contact your dealer if the printer cannot be powered up.

STOP

Do not attempt to dismantle the printer. You might suffer an electric shock.

Check that the printer is Online. If the displays shows Stop, then press the STOP/EJECT key. Try to print again.

Check the connection from the printer to the computer (interface cable):

` Check that the interface cable is properly connected to the com-

puter and to the printer.

` Check that it is the correct interface cable for your printer. Infor-

mation on the interface is located in the section

printer, page 8, and in chapter Interfaces, page 127.

Connecting the

` Check that the printer is properly adapted to the computer (con-

figured). Refer to section rameter set in the menu under

Control panel, page 19. Check the pa-

INTERFACES, page 62, and if

necessary correct it.

Check whether the printer is working properly. To do this, print out a copy of the menu; see

Printing out the status page,

page 55.

Check that the top cover is closed.

Check that paper is inserted and loaded. Refer to the chapter

Print media, page 31.

User Guide Troubleshooting

Problem Corrective action

Problems with paper feed

Paper will not load or feed

Check that the correct media type is selected in the menu, if necessary select the correct media type. See section

Media,

page 61.

Check if the right edge of the document is positioned inside the area between the left side of the symbol and the right edge of the document support. See section

Inserting a document,

page 31.

Make sure that the paper meets the paper specifications. See section

Paper specifications, page 87.

Troubleshooting User Guide

Problems with the print quality

Problem Corrective action

Print is faulty

Print is too pale

Smudged print

Dots within characters are missing

The inserted document is too thick. Use a document with the correct thickness. Refer to the section Paper specifications chapter Print media

The ribbon exhausted or the ribbon cassette is not correctly fitted. Refer to the chapter Changing the ribbon cassette

The ribbon is damaged (e.g. frayed). Change the ribbon as described in the chapter Changing the ribbon cassette

Check whether the ribbon is damaged. To do so check the rib-

, page 31.

, page 35.

, page 87 and the

bon cassettes functionality by turning the green tension gear in direction of the arrow on the cassette; check if the ribbon itself is torn or has holes etc. If necessary replace the ribbon cassette; see the chapter

Check whether the print head is damaged. To do so print out a status page (see

Changing the ribbon cassette, page 35.

Printing out the status page, page 55) and

check if under the lines representing the software versions all 24 lines are present. Every line represents one of the 24 needles of the print head. If not so, replace the print head; see the chapter

Replacing the print head, page 41.

Prints undefined characters

We recommend to use genuine ribbon cassettes only. In case of a damaged print head, please contact your dealer.

Check that the interface plug is correctly connected to the computer and to the printer.

Check that the proper emulation and the correct character set is selected in the menu; see section

Epson, page 64, IBM, page 64 and Olivetti, page 64.

Check the length of the interface cable; see the chapter

Interfaces, page 127.

Emulation type, page 63,

User Guide Troubleshooting

Error messages and warnings

Malfunctions are differentiated as warnings and errors. For a warning a message only appears on the LCD briefly.

As soon as the control logic of the printer detects an error, it aborts the printout and the Ready and the Paper indicators on the control panel starts to blink. An error message is issued on the LCD. The cause of this malfunction and the possible troubleshooting actions are listed in the following table.

Press the STOP/EJECT key or close the cover after eliminating the problem. The message STOP NO PAPER appears on the LCD. When you press the STOP/EJECT key again, the printer is switched to Online. The Ready indicator lights up and the message ONLINE NO PAPER appear on the LCD. The printer is ready to accept data from the system.

If our suggestions on the next pages are not sufficient to eliminate the problem, you should call the Customer Service. When reporting a problem to Customer Service you must specify the Serial number and the model type of the printer. Hold a status page with the current parameter settings in readiness.

You can read this on the type plate on the rear of the printer. The serial number is also printed out with the status page (top right).

All the functions of the printer are controlled by the system via the interface. You can check the printer functions by printing the current listings of setups.

Troubleshooting User Guide

Unrecoverable errors The following errors are unrecoverable by the user. If displayed in the

LCD display, power the printer off and on again.

` CAM Error

` Carrier Error

` RAM Error

` ROM Error

` EPROM Error

` CG Error

` MSR-H Error

` Key Scan Error

If the error message appears again after you have repeatedly powered the printer off and on, contact your dealer or customer service.

User Guide Troubleshooting

Recoverable errors

Message Condition Corrective action

Print Head Hot Error

Ribbon Cassette Error

The print head is too hot.

Either the ribbon cassette is not installed correctly, the ribbon is not functioning correctly or you are using a ribbon cassette of a different manufacturer.

` Power the printer off, open the cover

and wait a few minutes. Then power the printer on again.

` Check if the ribbon cassette is in-

stalled correctly (see section

Changing the ribbon cassette,

page 35).

` Check the function of the ribbon

cassette. To do this, turn the green tension gear of the ribbon cassette in the direction of the arrow. Check if the ribbon itself will be moved.

Paper Length Error

Epson/IBM emulation: When printout is

going across the bottom edge of a paper. Olivetti emulation: when printout will exceed the selected page length. (In case of Epson/IBM emulation paper will be ejected, if printout exceeds the page length.)

` Ensure that the green gear on the

ribbon is correctly engaging with the white gear mechanism on the printer. Reseat the ribbon is necessary

` Only use original ribbon cassettes of

the manufacturer.

` When Reset Error Command or

General Reset Command (PR2) is received, if there is no paper in the printer, the error message is canceled, and it is in an online state.

` If STOP Key is pressed, if there is

no paper in the printer, it is in an offline (STOP) state, and the error message is canceled.

` May be resolved by switching pa-

rameter "Continuous print" to "on" in the menu. See chapter 8, parameter “Continuous Print” on page 61.

Troubleshooting User Guide

Message Condition Corrective action

Framing Error (Serial I/F)

Parity Error (Serial I/F)

Overrun Error (Serial I/F)

Cover Open Error

The Stop bit is not detected by the serial interface. “?” is printed instead of the received data until the error is canceled.

The setting of Parity of the Host PC differs from the Parity setting of the serial interface of the printer. “?” is printed instead of the received data until the error is canceled.

The data sent by the serial interface exceed the currently prepared Overrun Buffer; the signal sent by the printer to the Host PC will be ignored. “?” is printed instead of the received data until the error is canceled.

Olivetti emulation: the printer receives printing data, printing start, bit image or vertical position change command while the cover is open.

` If STOP/EJECT key is pressed, the

error message is canceled and the printer is in offline (STOP) state.

` Make sure the Baud rate, data bits

and stop bits of the printer match the PC communications port settings.

` If STOP/EJECT key is pressed, the

error message is canceled and the printer is in offline (STOP) state.

` Make the Parity settings of Host PC

and printer compatible.

` If STOP/EJECT key is pressed, the

error message is canceled and the printer is in offline (STOP) state.

` Check the protocol and/or the hand-

shake of the serial connection.

` When Reset Error Command or

General Reset Command (PR2) is received, if the cover is closed, the error message is canceled, and it is in an online state.

Cover Open Error

Epson/IBM emulation: If the cover is ope-

ned during the printing process, the printout will stop and the LCD displays Cover Open. After closing the cover the message is deleted and the printer will continue the print-out. If paper is inserted in the printer without any print data and the cover is opened, the paper is ejected, the LCD displays the message Remove Paper.

` If STOP Key is pressed, if the cover

is closed, the printer is in an online state, and the error message is canceled.

` If the cover is closed, the printer is

shifted to online state.

` If the cover is opened during other

errors (e.g. Paper Jam Error, Paper Length Error) occur, the LCD message will not be changed. However, if the cover is closed in that error state, those errors will be canceled.

User Guide Troubleshooting

Warnings

Message Condition Corrective action

Data in Buffer

Remove Paper

USER1 or USER2 key is pressed in online state and there is data in the print buffer.

The paper detection sensor detects a paper after paper ejection was performed.

` When the above-mentioned condi-

tion occurs, LCD Message is displayed "Warning Data in buffer" for 3 second and it returns to the original state.Therefore, the function of pressed key is not performed.

` When the ejected paper will be re-

moved, the message disappears.

Troubleshooting User Guide

Clearing paper jams If a document which was fed into the printer is not automatically ejec-

ted or ejected after pressing the STOP/EJECT key on the control panel after its processing, a paper jam has occurred inside the printer and is displayd in the LCD display. The paper jam must be cleared manually.

STOP

The print head may be hot if the printer has been printing for a long time. Wait until it has cooled down so that you are not in danger of being burnt.

Open the cover by grasping it at the right and left-hand side and swing it upwards until it clicks into position.

Press the green release lever for the printing mechanism. This swings the printing mechanism backwards.

User Guide Troubleshooting

Press the two green release levers on both sides of the panel and lift the panel up. Then remove the jammed paper by pulling it in direction of the arrow out of the printer.

Close the main frame by pressing the colored section in the middle of the frame as shown by the white arrow and ensure both left and right hand sides of the frames are fully latched.

Close the cover. The printer is now ready to operate and to be switched on again.

We recommend to check the printer's operation by performing a printout of the parameter settings (see section Printing out the

status page, page 55).

User Guide Care and maintenance

Care and maintenance

The printer is designed to operate with minimal maintenance. It is advisable to clean the inside of the printer from time to time with a vacuum cleaner.

STOP

Before cleaning, turn off the printer, wait 5 to 10 seconds and disconnect the power cable. Do not oil or grease the printer, especially the sliderails and shafts.

Cleaning the housing Clean the printer housing with mild detergent (use a dishwashing liquid,

if necessary, or a plastic cleaning agent) and a soft lint-free cloth.

Take care not to pour any liquid into the ventilation slots of the housing.

STOP

Do not use abrasive cleaners. Never use solvents or alcohol.

Cleaning the interior Switch the printer off before you start cleaning the interior and remove

the mains plug for your own safety.

Proceed as follows to remove any paper dust that has accumulated in the printer:

Open the printer and remove the ribbon cassette (see the section

Removing the ribbon cassette, page 35).

Push the print head completely aside so that the area below can also be cleaned.

Use a special vacuum cleaner, which is also used for cleaning optical equipment, or a soft brush to remove the paper dust.

STOPSTOP

Never use any chemical liquids to clean the platen or the rollers.

Re-insert the ribbon cassette after completing the cleaning and close the printer (see the section Inserting the ribbon cassette, page 37).

Connect the printer by inserting the power plug into the wall sokket.

Care and maintenance User Guide

Cleaning the MSR-H magnetic stripe

PAPER

SETUP

USER1

STOP

/EJECT

USER2

MSR-H Cleaning Load Paper

P APER

SETUP

If your printer has an MSR magnetic stripe reader, the MSR read/write head can be cleaned with a special cleaning sheet as follows.

Press the USER1 and USER2 key and keep the key pressed while switching on the printer.

The message MSR-H Cleaning Load paper appears on the LCD display.

USER1 USER2STOP

/EJECT

MSR-H Cleaning Cleaning...

P APER

SETUP

Insert the special MSR-H cleaning sheet at the right side of the printer.

The cleaning routine starts at once.

The message MSR-H Cleaning Cleaning… appears on the LCD.

USER1 USER2STOP

/EJECT

User Guide Care and maintenance

MSR-H Cleaning OK

MSR-H Cleaning Error

PAPER

USER1

STOP

USER2

SETUP

/EJECT

P APER

SETUP

P APER

SETUP

USER1 USER2STOP

/EJECT

USER1 USER2STOP

/EJECT

After finishing the cleaning process the LCD displays the Message MSR-H Cleaning OK.

You can repeat the cleaning routine by pressing the STOP/EJECT key.

If an error occurs during the cleaning process, the LCD displays the message MSR-H Cle- aning Error after the cleaning action has ended.

Switch the printer off and on again in order to set the printer in the normal operating mode.

The cleaning sheet can be used several times.

Care and maintenance User Guide

Transport of the printer

Preparations for transport

STOP

If you intend to transport the printer over a short distance only, ensure that it has been switched off correctly.

Never remove the mains plug when you can still hear mechanical noise.

Make sure that the printer is transported horizontally. Don’t tilt the printer nor put it upside down. Keep the packaging for future transportation.

Shipping the printer When shipping the printer, the printer and its accessories must be pro-

perly packed. If your carton or packing material is lost, contact your dealer or service representative.

Properly packing the printer requires all the original packing materials.

Turn off the power switches of the printer and the host computer. Disconnect the power cord from the printer.

Disconnect the interface cable.

Remove the ribbon cassette (refer to section Removing the ribbon

cassette, page 35).

Pack the printer and accessories in the shipping carton (refer to section Unpacking the printer, page 5).

User Guide Specifications

Specifications

Printer specifications

Printer system

Print speed

Draft (High Speed)

Draft (Normal)

Serial impact matrix printer Printhead with 24 needles Diameter 0.23 mm

CPI CPS 10 400 12 480 15 600

16.6 400

17.1 342 20 400

CPI CPS 10 300 12 360 15 400

16.6 200

17.1 228 20 266

Letter Quality (High Speed)

Letter Quality (Normal)

Tab speed

Print width

Character pitch

CPI CPS 10 133 12 160 15 200

16.6 200

17.1 228 20 266

CPI CPS 10 100 12 120 15 150

16.6 150

17.1 171 20 171

10 IPS (Inches Per Second) max.

194 characters/line at 10 cpi

112 characters/line at 12 cpi 141 characters/line at 15 cpi

10, 12, 15, 17.1, 20 and 24 (16.6 only for PR2)

Specifications User Guide

Fonts

Standard CG

Optional CGs

Draft Draft

Draft Banking

LQ Courier

Roman

Sans Serif

Script

OCR-B

Bold

Gothic

Orator

OCR-A

Prestige Elite

1) If OCR-A font is selected, the code page will automatically select DIN as code page.

Emulations

Resolution

Print attributes in all character pitches

Line spacing

Nominal voltage

Epson ESC/P (T5023, HPR4915) IBM 4722 (including Proprinter XL24E) Olivetti PR2E, PR50, PR2845

Horizontal120 to 360 dpi Vertical 180 dpi

Emphasized Super/Subscript Italic Double-strike Double-width Double-height Underline Overscore

5 / 6 / 8 lpi Optional in microsteps n/60 inches n = 0 to 127 n/180 inches n = 0 to 255 n/360 inches n = 0 to 255

120 V ± 10%, 230 V ± 10%

Line frequency

Network form

Rated current intake

50/60 Hz ± 3%

For use in power distribution systems with neutral and protective earth conductors (TN)

Operation (maximum): US: 1.30 A; EU: 0.59 A Standby: US: 0.11 A; EU: 0.072 A

User Guide Specifications

Apparent power consumption

Noise

Sound output level Sound pressure level

Paper feed

MTBF (Mean Time Between Failures)

Dimensions

Weight

Service life

Print head Ribbon

Environmental requirements Standards

Operation (maximum): US: 89.7 VA; EU: 93.6 VA Standby: US: 8.8 VA; EU: 11.4 VA

: 7.1 dB in operation

WAd

: 55 dB in operation

pAm

Friction feed

10,000 power on hours at 25% DC (duty cycle)

Height: 168 mm Width: 378 mm Depth: 280 mm

Standard = 9.10 kg, MSR-H = 9.95 kg

300 million dots/pin (normal copy mode) 10 million characters in DRAFT10 cpi

EN60068-2-1 +A2: 1994 (IEC 68-2-1 +A1/A2), Group A EN60068-2-2 +A2: 1994 (IEC 68-2-2 +A2), Group B EN60068-2-3: 1969, Group Ca

Operation

Temperature Relative Humidity

Idle

Temperature Relative Humidity

Storage

Temperature Relative Humidity

Transport

Temperature Relative Humidity

10 to 40 10 to 90 %

5 to 45 5 to 95 %

0 to 60 5 to 95 %

-5 to 60

5 to 95 %

°C

Specifications User Guide

Approvals

DIN EN 60 950 / VDE 0805, TUV (EN

60950) / Certified CE Mark, UL 60950

3rd Edition / C-UL (CSA C22.2 No 60950-00) new reversion, IEC 609501, EN 55022:1998 (Class B), EN 55024: 1998, FCC PT 15B : 2000 (Class B), EN61000-3-2:2000, EN61000-3-3:1995

User Guide Specifications

Paper specifications

Single and multi-copy sheet

Paper width

Paper length

Paper weight

Paper thickness

Number of copies

Passbook

Paper width

Paper length

Corner radius

Cover thickness

70 to 240 mm

70 to 500 mm

Single sheet: Multi sheet:

Original + four copies (Copy mode)

Open book 105 to 235 mm

Open book 140 to 210 mm

0 to 10 mm

0.2 to 0.5 mm

60 to 160 g/m 80 to 260 g/m

0.08 to 0.5 mm

(Horizontal stitch type) 105 to 235 mm (Vertical stitch type)

(Horizontal stitch type) 125 to 210 mm (Vertical stitch type)

2 2

Passbook thickness

Thickness difference

Paper weight

Book condition

Multi-copy sheets

2.0 mm max. (one cover + inner page)

1.4 mm max.

75 to 120 g/m

Recommend to be flattened carefully before insertion.

Sets of forms may be used only if the top edge is bound. The binding edge should be as soft as possible. A wavy binding edge may hamper the smooth feeding of these sets. Multi-part forms have to be inserted with the glued top facing down. Multi-part forms should be tested for suitability.

Specifications User Guide

Paper quality

Passbooks

Light pulp paper of medium fine quality, paper bearing the quality mark SM Post and photocopy paper are suitable for use. Unsuitable are: satin-finish or coated papers, imitation art papers, and embossed papers. Since paper as natural material reacts strongly to environmental influences (e.g. humidity, temperature), the place of storage should be selected carefully. We recommend that this kind of paper should be tested extensively before larger quantities are acquired. Should papers with a dark reverse side be used, these should also be tested for their functionality. Please pay attention to the use of infrared reflecting colors, when acquiring these papers.

Passbooks shall be free of any metallic parts such as staples or metal clips. Adhesion of any form of stamps or seals is prohibited, as the reliability will be impaired. Passbooks should not have any pages of a smaller size than the cover pages. Passbooks should have no tears, creases, folds or loose stitched. Level the pages before use at the time when you open a folded passbook. Warp of pages will degrade the reliability. When you open a folded passbook, curve forms where the pages are bound in the center of the passbook. If the curved part is too large, such passbooks may be not used.

User Guide Specifications

Interface specifications

Parallel interface bidirectional

Type of data transmission 8-bit parallel interface (Centronics compatible)

IEEE-1284; Nibble and ECP mode

Transmission rate Max. 30 KHz

Signal status Low: 0.0 V to +0.4 V

High: +2.4 V to +5.0 V

Connection cable Material: AWG 28 at least

Length: up to 2.0 m

Twisted-pair cable with double-shield, acc. IEEE Std 1284 – 1294

Voltage supply of external devices on pin 18

Interface connections Printer side: Amphenol 57-40360, 36-pin

Capacity of data buffer 32 KB max.

Serial interface RS232C interface

Synchronization Asynchronous

Transmission rate 4,800 bauds to 38,400 bauds

Signal status OFF = Mark = log.1 = –3 V to –15 V

Connection cable Length up to 15 m

Interface connections ITT Cannon connector, series DB-9m S

Transmission protocol XON/XOFF, READY/BUSY

U = +5 V ±10%

I = 0.5 A

Cable side: Amphenol 57-30360, 25-pin

ON = Space = log. 0 = +3 V to +15 V

max

(or compatible)

Capacity of data buffer 32 KB max.

USB interface USB 2.0 Full mode (12 MHz)

User Guide Character sets

Character sets

This chapter shows the character sets and contains a list of all available character sets which can be selected via control panel or by escape sequences.

The following example shows you how to find the hexadecimal value for a character from the symbol set tables.

hex

01234

dec

NUL SP

016324864

117334965

218345066

319355167

ASCII “B” = hex.42 = dec 66

The fonts available depend on the installed character generator. For more information on character generators, refer to Loading

firmware, page 17

Character sets User Guide

Dascom T5040 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of contents

Introduction

Printer features This printer is a document printer for printing manually inserted docu-

Interfaces The basic printer model is provided with three interfaces: serial

Emulations As standard, the printer is delivered with three emulations: EPSON

Symbols used Important information is highlighted in this manual by two symbols.

About this manual This user guide contains a detailed description of the printer, its

Printer at a glance

View from the front

View with cover opened

View from the rear

Installation

Unpacking the printer Place your packaged printer on a solid base.

Placing your printer Place the printer on a solid, flat, surface, ensuring that the printer is po-

Checking the printer voltage

Connecting the printer

Switching on the printer

Printer drivers and firmware

Printer drivers You must install a printer driver so that the printer can process the data

Installing a printer driver in Windows 95/98/ME

Installing a printer driver in Windows 2000/2003/XP

Installing a printer driver in Windows 7

Installing a printer driver in Windows Vista

Other operating systems The printer can also be used with other operating systems such as Linux

Changing printer settings You can make permanent changes to the printer settings using the con-

Form settings (Windows 2000/2003/XP/ Vista/Windows 7/2008)

Loading firmware The most current version of the firmware can be downloaded from our

Interface You can use the serial, the parallel or the USB interface to download

Serial interface Make sure that the serial interface is selected in the printers menu for

Parallel interface Make sure that the parallel interface is selected in the printers menu for

USB interface (Windows2000/ XP)

Downloading firmware to the printer

Control panel

Display, indicators and keys

Status indicators

Ready indicator (STOP LED)

Paper indicator (PAPER LED)

USER1 and USER2 indicators The USER1 and USER2 LEDs are normally under the control of the

Key functions during operation

STOP/EJECT key

USER1 and USER2 key

Key functions when powering on

STOP/EJECT key

USER2 key

USER1 key

Key functions in menu mode

USER1 key

USER2 key

STOP/EJECT key In menu mode the STOP/EJECT key has the following functions:

Print media

Inserting a document Before inserting a document make sure that the printer is switched on

Inserting a passbook Before processing a new vertical-fold or horizontal-fold passbook, you

Removing media Paper can be ejected from STOP/Offline mode by pressing the

Changing the ribbon cassette

Removing the ribbon cassette

Inserting the ribbon cassette

Replacing the print head

Removing the print head

Inserting new print head

Menu

Programming using the control panel

Calling up the menu You can access the menu in the following way:

Menu configurations (USER1/USER2)

Menu handling

Key functions You can navigate in the current menu using the three keys of the con-

Press the USER1 key to return to the pre­vious parameter group or parameter on the same menu level.

Press the USER2 key to select the next parameter group or parameter on the same menu level.

STOP/EJECT key, page 50).

Setting parameters (principle)

Terminating menu mode

Selecting the LC display language

Printing out the status page

Power on + USER2 key

Print out status page in menu mode

Status page (example)

Menu parameters The following section introduces and explains all the possible menu

Press the USER1 key to return to the previous parameter group or parameter on the same menu level.