ISO 8859-2104
ISO 8859-5104
ISO 8859-7105
ISO 8859-8105
Available code pages and fonts106
C
Emulations109
Escape sequences109
What are escape sequences?110
Control codes110
How are escape sequences used?110
List of available control codes111
PR2 mode111
PR50 mode114
PR2845 mode117
IBM mode120
Epson mode123
D
Interfaces127
Interface settings for User 1 and USER2127
Parallel interface128
Connector assignment128
Nibble Mode128
ECP mode129
V
Table of contentsUser Guide
Serial interface RS232C130
Connector assignment130
Serial attachment characteristics131
Data rates131
Supported protocols131
Data Transfer131
Parity131
Handshake132
Ready/Busy (Hardware Handshake)132
XON/XOFF (Software Handshake)132
Configuring the serial interface of the PC133
DOS mode/Command line133
Windows 95/98133
Windows 2000/XP133
USB interface134
E
Consumables and accessories135
Consumables135
Accessories135
VI
User GuideIntroduction
Introduction
Printer featuresThis printer is a document printer for printing manually inserted docu-
ments as well as passbooks (vertical and horizontal fold passbooks).
Manual insertion of the documents is supported by an automatic document alignment function.
The printer has a high processing speed and compact design. The
24-needle print head guarantees excellent print quality.
Different factory installed models can be delivered: MSR (magnetic
stripe read/writer), scanner and second serial interface.
InterfacesThe basic printer model is provided with three interfaces: serial
(RS-232C), parallel (IEEE1284) and USB 2.0 (Full speed). A special
printer version has a second serial (RS-232C) interface.
EmulationsAs standard, the printer is delivered with three emulations: EPSON
ESC/P, IBM 4722 + PP XL24e, Olivetti PR2e, PR50 and PR2845.
Symbols usedImportant information is highlighted in this manual by two symbols.
STOP
CAUTION highlights information which must be observed in order to
prevent injuries to the user and damage to the printer.
NOTE highlights general or additional information about a specific topic.
1
IntroductionUser Guide
About this manualThis user guide contains a detailed description of the printer, its
characteristic features and additional information.
` Chapter 1 Printer at a glance lists all the parts of the printer.
` Chapter 2 Installation contains start-up instructions and points to no-
te.
` Chapter 3 Printer drivers and firmware provides instructions for in-
stalling the printer driver.
` Chapter 4 Control panel explains how to control printer operations.
` Chapter 5 Print media tells you how to load, transport and eject
media.
` Chapter 6 Changing the ribbon cassette explains how to remove and
install a ribbon cassette.
` Chapter 7 Replacing the print head explains how to remove and
install a print head.
` Chapter 8 Menu contains all the information necessary for con-
trolling the printer via the control panel.
` Chapter 9 Troubleshooting provides instructions for rectifying faults
which do not require the intervention of qualified personnel.
` Chapter 10 Care and maintenance provides information on the up-
keep of the printer and contains important information in case the
printer has to be transported.
` Appendix A Specifications informs you about the technical specifi-
cations of your printer and the paper which should be used.
` Appendix B Character sets lists the available character sets.
` Appendix C Emulations deals with programming via the interface.
` Appendix D Interfaces explains the interfaces.
` Appendix E Consumables and accessories contains information
about consumables and accessories which can be purchased for
your printer.
2
User GuidePrinter at a glance
1
Printer at a glance
View from the front
Cover
Power switch (On/Off)
Control panelPaper tray
View with cover opened
Ribbon cassette
Release lever
Print head
3
Printer at a glanceUser Guide
View from the rear
Power
inlet
Parallel
interface
1st Serial
interface
2nd Serial
interface
(special version)
USB
interface
4
User GuideInstallation
2
Installation
Unpacking the printerPlace your packaged printer on a solid base.
Make sure that the “Up” symbols is pointing up.
Open the packaging, lift the printer out of the cardboard box and remove the remaining packaging material.
Check the printer for any visible transport damage and missing items.
The following items should be enclosed:
` The Quick start guide (QSG)
` This CD-ROM (at the back of the Quick start guide)
` The power cable
` The ribbon cartridge
If you find any transport damage or if any accessories are missing, please contact your dealer.
5
InstallationUser Guide
Placing your printerPlace the printer on a solid, flat, surface, ensuring that the printer is po-
sitioned in such a way that it can not topple, and that there is easy access
to the control panel and paper input tray. Also ensure there is sufficient
space for the printed output.
min. 1 cmmin. 1 cm
min. 2 cm
min. 10 cm
Location
Left and right side of the printer1 cm
Top of the printer2 cm
Rear of the printerto ensure sufficient
ventilation
to print on a DIN A4 sheet12 cm
Minimum
space
10 cm
STOP
The power supply cable may be damaged if the paper edges constantly chafe the insulating sheath. The user must always ensure
that there is sufficient distance between the power supply cable
and the paper.
6
User GuideInstallation
When selecting the printer location, observe the following additional
instructions:
STOP
Never place the printer in the vicinity of inflammable gas or
explosive substances.
` Protect the printer from shock, impact and vibration.
` Be sure to connect the printer to a socket with the correct mains
voltage.
` Do not expose the printer to direct sunlight. If you cannot avoid pla-
cing the printer near a window, protect it from the sunlight with a
curtain.
` When connecting the computer with the printer, make sure not to
exceed the permitted cable length (see
Interface specifications,
page 89).
` Ensure sufficient distance between the printer and any heating
radiators.
` Avoid exposing the printer to extreme temperature or air humidity
fluctuations. Take care to avoid the influence of dust.
` Always disconnect the system from the mains before opening the
device to perform maintenance work or remedy errors.
7
InstallationUser Guide
Checking the printer
voltage
STOP
Make sure that the device has been set to the correct voltage (e.g. 230 V
in Europe, 120 V in the USA). To do this, check the type plate at the
back of the printer. Contact your dealer if the setting is incorrect.
Never switch on the printer if the voltage setting is incorrect,
since this may result in severe damage to the printer.
Type plate
Connecting the printer
Connect the power cable to the power inlet of
the printer. Connect the power cable plug to a
mains socket.
8
User GuideInstallation
Make sure that the printer and the computer
are switched off and connect the data cable
between the printer and the computer. This
example shows a 36-pin centronics parallel
cable.
9
InstallationUser Guide
Switching on the
printer
ONLINE
NO PAPER
P APER
SETUP
Before switching the printer on, make sure that it is connected correctly
and that you have followed all the safety and installation instructions
(see section Placing your printer, page 6).
Press the power switch which is located at the
front bottom right of the printer to switch on
the printer.
The printer initializes.
When initialization is completed, the Ready indicator and the USER1 indicator light up. The
message ONLINE NO PAPER appears on
USER1
STOP
/EJECT
USER2
the LCD. The printer is in the online status
and ready to accept data from the system. You
can now insert a document or passbook.
10
User GuidePrinter drivers and firmware
3
Printer drivers and firmware
Printer driversYou must install a printer driver so that the printer can process the data
from your application programs.
An original driver offers the best conditions for optimal printing results. All available Windows printer drivers can be found on the CD-ROM
en-closed with the printer, and also from our Internet site, from which
you can download updated versions as required.
The use of any Windows printer driver from the CD-ROM requires
that the printer is set to Epson emulation (see Menu parameters,
page 59 and chapter Emulations, page 109).
Installing a printer driver in Windows 95/98/ME
In this operating system the compatible 5040 driver can be used.
Installing a printer driver in Windows 2000/2003/XP
The online CD-ROM contains printer drivers for the most common
Windows applications. To install the printer driver, proceed as follows.
1.
Insert the supplied online CD-ROM in the CD-ROM drive.
2.
Click on the Start button in the Windows taskbar.
3.
Click on Printers and Faxes to open the printer folder.
4.
Click on File and Add Printer in the menu bar.
5.
Click on Next In the Printer Installation Wizard.
6.
Specify whether you want to operate the printer as a Local Printer
or Network Printer by clicking on the relevant option, then press
Next.
For instructions on installing the printer as a network printer,
please consult the documentation supplied with your network
operating system and/or printer server, or contact the network
administrator.
To install a network printer, you will need Administrator rights.
If you are using the printer locally, you can continue installing the driver
11
Printer drivers and firmwareUser Guide
in one of two possible ways:
` Manual installation of printer driver: in this case, continue with
Step 7.
` Automatic installation of printer driver via Plug & Play function: in
this case, continue with Step 12 once the printer installation wizard
has determined the printer, port and printer name.
Then click on Next.
7.
Select the port to which your printer is connected, then click on
Next.
8.
Click on Data Carrier, then click on Browse.
9.
Select the CD-ROM drive and open the directory n:\driver (“n“
stands for the letter of your PC drive).
10.
Open the folder 32Bit or 64Bit.
11.
Select the printer type and then click on Next.
12.
If required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on
the relevant option. Then click on Next.
13.
If you are using the printer as a network printer, you have the
option of sharing it with other network users. In this case you must
enter an access name which will be displayed to the other network
users.
Then click on Next.
14.
Specify whether you wish to print out a test page (recommended)
by selecting the relevant option and click on Finish. The printer
driver will now be installed.
12
User GuidePrinter drivers and firmware
Installing a printer driver in Windows 7
The online CD-ROM contains printer drivers for the most common
Windows applications. To install the printer driver, proceed as follows.
1.
Insert the supplied online CD-ROM in the CD-ROM drive.
2.
Click on the Start button in the Windows taskbar.
3.
Click on Devices and Printers to open the printer folder.
4.
Click on Add a Printer in the menu bar.
5.
Specify whether you want to operate the printer as a Local Printer
or Network, wireless or Bluetooth printer by clicking on the relevant option, then press Next.
For instructions on installing the printer as a network printer,
please consult the documentation supplied with your network
operating system and/or printer server, or contact the network
administrator.
To install a network printer, you will need Administrator rights.
If you are using the printer locally, you can continue installing the driver
in one of two possible ways:
` Manual installation of printer driver: in this case, continue with
Step 6.
` Automatic installation of printer driver via Plug & Play function: in
this case, continue with Step 11 once the printer installation wizard
has determined the printer, port and printer name.
6.
Select the port to which your printer is connected, then click on
Next.
7.
Click on Have Disk, then click on Browse.
8.
Select the CD-ROM drive and open the directory n:\driver (“n“
stands for the letter of your PC drive).
9.
Open the folder 32Bit or 64Bit.
10.
Select the printer type and then click on Next.
11.
If you are using the printer as a network printer, you have the
option of sharing it with other network users. In this case you must
enter an access name which will be displayed to the other network
users.
Then click on Next.
12.
If required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on
13
Printer drivers and firmwareUser Guide
the relevant option. Then click on Next.
13.
Specify whether you wish to print out a test page (recommended)
by selecting the relevant option and click on Finish. The printer
driver will now be installed.
Installing a printer driver in Windows Vista
The online CD-ROM contains printer drivers for the most common
Windows applications. To install the printer driver, proceed as follows.
1.
Insert the supplied online CD-ROM in the CD-ROM drive.
2.
Click on the Start button in the Windows taskbar.
3.
Click on All Programs.
4.
Click on Devices and Printers to open the printer folder.
5.
Click on Printers in the menu window.
6.
Click on Add a Printer in the menu bar.
7.
Specify whether you want to operate the printer as a Local Printer
or Network, wireless or Bluetooth printer by clicking on the relevant option, then press Next.
For instructions on installing the printer as a network printer,
please consult the documentation supplied with your network
operating system and/or printer server, or contact the network
administrator.
To install a network printer, you will need Administrator rights.
If you are using the printer locally, you can continue installing the driver
in one of two possible ways:
` Manual installation of printer driver: in this case, continue with
Step 8.
` Automatic installation of printer driver via Plug & Play function: in
this case, continue with Step 13 once the printer installation wizard
has determined the printer, port and printer name.
8.
Select the port to which your printer is connected, then click on
Next.
9.
Click on Have Disk, then click on Browse.
14
10.
Select the CD-ROM drive and open the directory n:\driver (“n“
stands for the letter of your PC drive).
11.
Open the folder 32Bit or 64Bit.
12.
Select the printer type and then click on Next.
User GuidePrinter drivers and firmware
13.
If you are using the printer as a network printer, you have the
option of sharing it with other network users. In this case you must
enter an access name which will be displayed to the other network
users.
Then click on Next.
14.
If required, edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on
the relevant option. Then click on Next.
15.
Specify whether you wish to print out a test page (recommended)
by selecting the relevant option and click on Finish. The printer
driver will now be installed.
Other operating systemsThe printer can also be used with other operating systems such as Linux
or Unix. In this case, set the printer to the EPSON or IBM Proprinter
emulation for which default drivers are available in most operating
systems.
Changing printer settingsYou can make permanent changes to the printer settings using the con-
trol panel of the printer (see chapter Menu, page 47). Various printer
settings can also be entered in the operating system of your PC,
however.
1.
Click on the Start button in the Windows taskbar.
2.
Windows 95/98: move the mouse to Settings and click on Printers
to open the printer folder.
Windows 2000/XP: click on Printers and Faxes to open the prin-
ter folder.
3.
Move the mouse pointer to the appropriate printer symbol, press
the right mouse key and click on Properties.
Details of the settings available in this window can be found in the Windows documentation or help pages.
Settings entered in the printer driver via Windows have priority
over settings entered via the printer menu.
15
Printer drivers and firmwareUser Guide
Form settings
(Windows 2000/2003/XP/
Vista/Windows 7/2008)
In contrast to Windows versions 95/98, in which forms are defined in
the printer driver itself, Windows versions 2000/2003/XP/Vista/Windows 7/2008 have a central facility for managing form properties and
assign one paper feed only.
If you want to set up a form not included in the Windows default settings, proceed as follows.
You will need Administrator rights to define new forms.
1.
Click on the Start button in the Windows taskbar.
2.
Click on Printers and Faxes to open the printer folder.
3.
In the menu bar, click on File and Server Properties.
4.
In the window Printer Server Properties, click on Form if necessary.
5.
Either select an existing form from the Forms list or activate the
option New Form.
6.
Enter a form name and the desired values.
7.
Click on Save to save the new form.
You can now assign this form to the paper feeds of your printer (see
Changing printer settings, page 15).
The form cannot be assigned if its dimensions exceed the permissible paper sizes of the specified paper feed.
16
User GuidePrinter drivers and firmware
Loading firmwareThe most current version of the firmware can be downloaded from our
Internet site. There you will find also additional informations regarding
the firmware and printer upgrades. Make sure that the download consists of the following files:
` Standard Model PB Flash VX.XX.exe: the memory writer (flash)
` BL_XXXX.IPL: Bootblock of the printer
` FWXXXX.mfw: Main firmware of the printer
` PBCGXXXX.BIN: Character generator (EU/US)
You can select the standard character generator (CG) or four
optional character generators. Every optional CG provides the
standard fonts and one additional font:
Sans SerifSans SerifSans SerifSans SerifSans Serif
GothicGothicGothicGothicGothic
OCR-AOCR-AOCR-AOCR-AOCR-A
OCR-BOCR-BOCR-BOCR-BOCR-B
–Prestige Elite ScriptOratorBold
PBCGPE.BINPBCGSC.BINPBCGOR.BIN PBCGBO.BIN
Draft Banking
Draft Banking
Draft Banking
Draft Banking
InterfaceYou can use the serial, the parallel or the USB interface to download
the firmware to the printer.
Make sure that the selected interface is not connected to another
printer.
Serial interfaceMake sure that the serial interface is selected in the printers menu for
USER1 and that the settings for Baudrate and Protocol on printer and
PC are identical.
17
Printer drivers and firmwareUser Guide
Parallel interfaceMake sure that the parallel interface is selected in the printers menu for
USER1, that in the PCs BIOS the parallel port is set to ECP and that
the parallel cable meets the IEEE1284 standard.
USB interface (Windows2000/
XP)
Downloading firmware to
the printer
Make sure that the USB interface is selected in the printers menu for
USER1, that a printer driver has been installed and the printer is defined as default printer.
To load new firmware to the printer, proceed as follows. As mentioned
before it is important that no other device (printer) is set to the interface you want to use for the download.
Click therefore Start > Control Panel > Printers and Faxes and
check that no printer is set to the port you want to use. E.g. if you want
to use the serial interface RS232 no printer may have connected to the
COM1 port.
1.
Browse to the folder where the firmware files are stored.
2.
Double-click the Standard Model PB Flash VX.XX.exe file.
3.
On the Memory Writer screen select the interface (in our example
serial port).
4.
Make sure that the settings for port, baudrate, parity bit and stop
bit are correct.
5.
Select IPL FIRMWARE from Download Type.
6.
Click Browse and select the BL_XXXX.IPL file.
7.
Click FLASH NOW; the download process starts.
When the download process is finished, the printer performs an initialization
8.
Repeat step 5 to 7 for the FWXXX.mfw file and the
PBCGXXXX.BIN file.
18
User GuideControl panel
4
Control panel
The control panel allows the user to set some functions in the printer
and set up the basic printer parameters on installation. The control panel is located on the front right side of your printer and consists of a
two-line LC display with 2 x 16 digits, three keys for controlling the
printer functions and four LED indicators displaying the status of the
printer.
The functions of the keys depend on the printer’s current mode (status). There are three basic modes.
` The Online mode is the printer’s normal operating mode. Data from
your computer can be received and printed.
` In the Offline (STOP) mode the link between printer and computer
is interrupted, i.e. no data can be received and printed.
` In the Menu mode printer settings (line spacing, size of the inter-
face buffer etc.) can be changed and saved permanently.
19
Control panelUser Guide
Display, indicators and
keys
12345
P APER
ONLINE
NO PAPER
USER2
678
SETUP
USER1
STOP
/EJECT
1
LCD display: Displays the internal printer status, operating
instructions and error messages.
2
Paper LED: Indicates whether paper is loaded; on = paper is
inserted, off = no paper inserted; blinking = indicates that data has
been sent to the printer.
3
USER1 LED: Blinks if the printer is receiving data via the first
interface, lights if a job is printed (see below).
4
Ready LED: Indicates Offline or Online status; on = online,
off = offline; blinking = indicates that an error has occured, the
cause of the error is indicated in the display.
5
USER2 LED: Blinks if the printer is receiving data via the second
interface, lights if a job is printed (see below).
6
USER2 key: Activated by application only; the functionality of the
key depends on the emulation and the application used (see also
USER2 LED).
7
STOP/EJECT key: Sets the printer to Online/Offline mode (see
also Ready LED); ejects inserted paper (see also Paper LED).
8
USER1 key: Activated by application only; the functionality of the
key depends on the emulation and the application used (see also
USER1 LED).
20
Please be aware that some emulations and applications may use
the LEDs and keys in an entirely different way defined by the
emulation and/or host software and outside the definitions contained in this document.
User GuideControl panel
Status indicators
Status indicator variations
This section defines the status of the control panel. The LED lights
will be on, off or blinking coupled with messages from the LCD. In this
way the printer reports its current status.
Read
Paper
y
offoff——STOP
offoffon—LOAD
offoff—onLOAD
USER1USER
2
LCDIndicated Printer Status
Offline, no paper loaded
NO
PAPER
Offline, printer waiting for
PAPER
PAPER
paper as it has received
data from the host
(if data + Print Start com-
mand are transferred from
Host)*
Offline, printer waiting for
paper as it has received
data from the host
(If data + Print Start com-
mand are transferred
from Host)*
onoffon—LOAD
PAPER
onoff—onLOAD
PAPER
onon——ONLINE
PAPER
onoff——ONLINE
NO
PAPER
blinkblink——xxxxx
xxxxx
——onoffPrinter is under USER1 con-
——offonPrinter is under USER2 con-
* applies to EPSON/IBM emulation only
Online, paper required
(If data + Print Start com-
mand are transferred from
Host)*
Online, paper required
(If data + Print Start com-
mand are transferred
from Host)*
Online, paper is loaded
Online, no paper is loaded
Error. The cause of the
error is displayed on the
LCD
trol
trol
21
Control panelUser Guide
Ready indicator (STOP LED)
Ready indicator (STOP LED) not lit:
P APER
` The printer is in the stop status (Offline) and will not receive data
from the system.
SETUP
P APER
SETUP
P APER
SETUP
USER1
USER1
USER1
STOP
/EJECT
STOP
/EJECT
STOP
/EJECT
USER2
Ready indicator (STOP LED) lit:
` The printer is switched on in the online status. It is ready to receive
data from the system.
USER2
Ready (STOP LED) and Paper indicators (PAPER LED) blink:
` The printer is not ready. A device error has occurred. Any data
transferred from the system is deleted. The cause of the error is indicated on the LCD.
USER2
22
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